Nevada County, CA
Grass Valley, California, United States
Definition and Class Characteristics * * * $5,000 NEW HIRE BONUS * * * RELOCATION ALLOWANCE ALSO AVAILABLE TO QUALIFIED CANDIDATES! Interested in joining a fast-paced work environment filled with caring professionals dedicated to improving the lives of vulnerable community members? The County of Nevada, located in the scenic California Sierra foothills, is seeking a Behavioral Health Program Manager! Join a team of compassionate and committed staff who work together closely to support people with behavioral health needs in our community. This position plays a key role in managing our Adult System of Care, including our Full-Service Partnership Program and Crisis Systems . The person will also have the opportunity to work with community agencies, interact with community stakeholders, and represent the department in various settings. THE JOB This is a leadership position in the Adult Division within the Nevada County Behavioral Health. The department is looking for a licensed mental health professional who will lead the Adult Behavioral Health Team in ensuring that high-quality services are delivered to community members with serious mental illness. We are looking for candidates who believe in the possibility of recovery and who will work to create a system that supports people in achieving stability and progress toward their goals. In line with managing the Adult Division of Behavioral Health, the Program Manager will prepare grant and budget information, program-specific data, and other materials that may be needed for stakeholder or community meetings, grant applications, Board of Supervisor meetings, etc. The Program Manager will develop and review program policies and procedures specific to the assigned area and oversee several key contracts pertaining to service delivery and the crisis system. The Program Manager will also supervise assigned staff, ensuring staff training and development, completing employee performance evaluations, and addressing any challenges with employee performance. The Clinic Supervisor will be located in Grass Valley. This is not a remote position, though flexible schedules and some telework options are available. THE IDEAL CANDIDATE WILL HAVE: A strong background in mental health and substance use disorders. An understanding of serious mental illness Experience supervising employees and supporting their career development. Experience with contract or project management. The ability to interpret and apply provisions of law, rules, and regulations related to program area. The ability to build rapport and engage with multiple community partners and stakeholders in pursuit of a common goal. The ability to provide professional and technical consultation on complex projects or complex clinical presentations. A sense of humor and a passion for serving the community. MINIMUM QUALIFICATIONS The Behavioral Health Program Manager will be a licensed Master's or Doctoral level practitioner with four years of clinical and managerial responsibility in a health services agency. THE AGENCY The Health & Human Services Agency (HHSA) is a thoughtful, strategic, and talented team that strives to protect lives, promote health and wellness, and provide support and services to help Nevada County residents meet their basic needs. THE DEPARTMENT Behavioral Health seeks to provide high quality, culturally competent mental health and substance abuse treatment services to Nevada County residents. The services provided within Adult Behavioral Health help to manage or ameliorate symptoms of mental illness and/or substance use disorders in order to promote health and healing, safety, and the highest level of independence and community integration as possible. This is done through direct service provision and the use of contracted providers. THE COMMUNITY Nevada County is perfect for those who crave a peaceful and fulfilling lifestyle in the great outdoors. Surrounded by the stunning Sierra Nevada Mountains, this county is a nature lover’s paradise with state parks, lakes, and trails galore for hiking, camping, and fishing. And let’s not forget the ski resorts and snow parks, which make Nevada County a winter wonderland. Nevada County also has a thriving arts and cultural scene with a vibrant community of artists and musicians, galleries, theaters, and performance spaces. The fairgrounds hosts events year-round, including the ever-popular Nevada County Fair and the Draft Horse Classic. Nevada County is also an economic powerhouse, with local businesses and industries thriving in technology, health, and tourisim. BENEFITS This is a full-time and fully benefited position. The County of Nevada offers an extensive benefit package including, but not limited to, CalPERS retirement, medical insurance, dental insurance, vision insurance, life insurance, a flexible spending account (FSA), and a deferred compensation plan including 401(a), 457(b) and Roth options. We also offer flexible schedules and a telework option! You matter at County of Nevada. Your contribution, your worth, your ideas, all have a place here. We thrive on transparent and ongoing communication through employee newsletters, social media and hosted sites. We strive to be the best version of ourselves through continuous improvement. We learn and grow as a team. Great discoveries happen when people from a diverse set of backgrounds come together. Best of all, you make a difference in the lives of our community every day. Bring your whole self to our place. We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Read the full job description here . Benefits Guide The Benefits Guide is a comprehensive document for employees of the County of Nevada. Information contained in this summary of benefits is not a binding document. Refer to specific unit summaries and agreements (MOUs) for additional benefit information for each employee group. Health Insurance The County sponsored plan for 2024 is the PERS Gold PPO, but you can also choose plans from providers such as Anthem, Blue Shield, and PORAC (if you are a member) to suit your needs. 2024 Health Insurance Plans Anthem Select HMO Anthem Traditional HMO Blue Shield CalPERS Access+ HMO Blue Shield Trio HMO Kaiser HMO PERS Gold PPO (County sponsored plan) PERS Platinum PPO PORAC (Available to PORAC members only) Flexible Spending Accounts The County offers employees the option to contribute to a pre-tax medical FSA and dependent Care FSA. Life Insurance Voya is the County's life insurance provider. We offer the following products through Voya: Basic Accidental Death and Dismemberment Basic Term Life Optional Accidental Death and Dismemberment plans Optional Dependent Term Life Optional Term Life Dental & Vision Insurance Nevada County employees can opt to receive dental and vision insurance without opting for health insurance coverage as well. This will give employees more flexibility to match their choice of insurance plans to their specific needs. Delta Dental is the dental provider offered through Nevada County and VSP Vision Care is our vision care provider. Retirement The County is a member of the CalPERS retirement system and provides the opportunity for voluntary contributions to a 457 deferred compensation account through Nationwide by way of pre-tax and Roth payroll deductions. CalPERS Miscellaneous Tiers: Tier 1 (Classic-former employee originally hired on or before 12/13/12 and are returning to Nevada County) 2.7% @ 55 Tier 2 (Hired by a CalPERS employer between 12/14/12-12/31/12 and coming to Nevada County with less than 6 months between separation from former CalPERS employer and hire date with Nevada County) 2%@60 Tier 3 (Hired by first CalPERS employer on or after 1/1/13 or having a break in service of more than six months between another CalPERS employer and Nevada County) 2%@62 CalPERS Safety tiers: Tier 1 (Classic-former employees originally hired on or before 12/13/12 and are returning to Nevada County) 3% @ 50. Tier 2 (Hired by a CalPERS employer between 7/2411-12/31/12 and coming to Nevada County with less than 6-months between separation from former CalPERS employer and hire date with Nevada County) 3% @ 55. Tier 3 (Hired by any CalPERS employer on or after 1/1/13) 2.7% @ 57. We encourage you to visit the CalPERS home page, www.calpers.ca.gov , to search related information about the retirement plans noted here so that you fully understand what your retirement formula means to you. NEVADA COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER Any information on this page or documents and links are subject to change without notice. Nevada County Human Resources Department 950 Maidu Avenue, Nevada City, CA 95959 (530) 265-7010 option 2 Human.resources@nevadacountyca.gov www.nevadacountyca.gov Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Definition and Class Characteristics * * * $5,000 NEW HIRE BONUS * * * RELOCATION ALLOWANCE ALSO AVAILABLE TO QUALIFIED CANDIDATES! Interested in joining a fast-paced work environment filled with caring professionals dedicated to improving the lives of vulnerable community members? The County of Nevada, located in the scenic California Sierra foothills, is seeking a Behavioral Health Program Manager! Join a team of compassionate and committed staff who work together closely to support people with behavioral health needs in our community. This position plays a key role in managing our Adult System of Care, including our Full-Service Partnership Program and Crisis Systems . The person will also have the opportunity to work with community agencies, interact with community stakeholders, and represent the department in various settings. THE JOB This is a leadership position in the Adult Division within the Nevada County Behavioral Health. The department is looking for a licensed mental health professional who will lead the Adult Behavioral Health Team in ensuring that high-quality services are delivered to community members with serious mental illness. We are looking for candidates who believe in the possibility of recovery and who will work to create a system that supports people in achieving stability and progress toward their goals. In line with managing the Adult Division of Behavioral Health, the Program Manager will prepare grant and budget information, program-specific data, and other materials that may be needed for stakeholder or community meetings, grant applications, Board of Supervisor meetings, etc. The Program Manager will develop and review program policies and procedures specific to the assigned area and oversee several key contracts pertaining to service delivery and the crisis system. The Program Manager will also supervise assigned staff, ensuring staff training and development, completing employee performance evaluations, and addressing any challenges with employee performance. The Clinic Supervisor will be located in Grass Valley. This is not a remote position, though flexible schedules and some telework options are available. THE IDEAL CANDIDATE WILL HAVE: A strong background in mental health and substance use disorders. An understanding of serious mental illness Experience supervising employees and supporting their career development. Experience with contract or project management. The ability to interpret and apply provisions of law, rules, and regulations related to program area. The ability to build rapport and engage with multiple community partners and stakeholders in pursuit of a common goal. The ability to provide professional and technical consultation on complex projects or complex clinical presentations. A sense of humor and a passion for serving the community. MINIMUM QUALIFICATIONS The Behavioral Health Program Manager will be a licensed Master's or Doctoral level practitioner with four years of clinical and managerial responsibility in a health services agency. THE AGENCY The Health & Human Services Agency (HHSA) is a thoughtful, strategic, and talented team that strives to protect lives, promote health and wellness, and provide support and services to help Nevada County residents meet their basic needs. THE DEPARTMENT Behavioral Health seeks to provide high quality, culturally competent mental health and substance abuse treatment services to Nevada County residents. The services provided within Adult Behavioral Health help to manage or ameliorate symptoms of mental illness and/or substance use disorders in order to promote health and healing, safety, and the highest level of independence and community integration as possible. This is done through direct service provision and the use of contracted providers. THE COMMUNITY Nevada County is perfect for those who crave a peaceful and fulfilling lifestyle in the great outdoors. Surrounded by the stunning Sierra Nevada Mountains, this county is a nature lover’s paradise with state parks, lakes, and trails galore for hiking, camping, and fishing. And let’s not forget the ski resorts and snow parks, which make Nevada County a winter wonderland. Nevada County also has a thriving arts and cultural scene with a vibrant community of artists and musicians, galleries, theaters, and performance spaces. The fairgrounds hosts events year-round, including the ever-popular Nevada County Fair and the Draft Horse Classic. Nevada County is also an economic powerhouse, with local businesses and industries thriving in technology, health, and tourisim. BENEFITS This is a full-time and fully benefited position. The County of Nevada offers an extensive benefit package including, but not limited to, CalPERS retirement, medical insurance, dental insurance, vision insurance, life insurance, a flexible spending account (FSA), and a deferred compensation plan including 401(a), 457(b) and Roth options. We also offer flexible schedules and a telework option! You matter at County of Nevada. Your contribution, your worth, your ideas, all have a place here. We thrive on transparent and ongoing communication through employee newsletters, social media and hosted sites. We strive to be the best version of ourselves through continuous improvement. We learn and grow as a team. Great discoveries happen when people from a diverse set of backgrounds come together. Best of all, you make a difference in the lives of our community every day. Bring your whole self to our place. We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Read the full job description here . Benefits Guide The Benefits Guide is a comprehensive document for employees of the County of Nevada. Information contained in this summary of benefits is not a binding document. Refer to specific unit summaries and agreements (MOUs) for additional benefit information for each employee group. Health Insurance The County sponsored plan for 2024 is the PERS Gold PPO, but you can also choose plans from providers such as Anthem, Blue Shield, and PORAC (if you are a member) to suit your needs. 2024 Health Insurance Plans Anthem Select HMO Anthem Traditional HMO Blue Shield CalPERS Access+ HMO Blue Shield Trio HMO Kaiser HMO PERS Gold PPO (County sponsored plan) PERS Platinum PPO PORAC (Available to PORAC members only) Flexible Spending Accounts The County offers employees the option to contribute to a pre-tax medical FSA and dependent Care FSA. Life Insurance Voya is the County's life insurance provider. We offer the following products through Voya: Basic Accidental Death and Dismemberment Basic Term Life Optional Accidental Death and Dismemberment plans Optional Dependent Term Life Optional Term Life Dental & Vision Insurance Nevada County employees can opt to receive dental and vision insurance without opting for health insurance coverage as well. This will give employees more flexibility to match their choice of insurance plans to their specific needs. Delta Dental is the dental provider offered through Nevada County and VSP Vision Care is our vision care provider. Retirement The County is a member of the CalPERS retirement system and provides the opportunity for voluntary contributions to a 457 deferred compensation account through Nationwide by way of pre-tax and Roth payroll deductions. CalPERS Miscellaneous Tiers: Tier 1 (Classic-former employee originally hired on or before 12/13/12 and are returning to Nevada County) 2.7% @ 55 Tier 2 (Hired by a CalPERS employer between 12/14/12-12/31/12 and coming to Nevada County with less than 6 months between separation from former CalPERS employer and hire date with Nevada County) 2%@60 Tier 3 (Hired by first CalPERS employer on or after 1/1/13 or having a break in service of more than six months between another CalPERS employer and Nevada County) 2%@62 CalPERS Safety tiers: Tier 1 (Classic-former employees originally hired on or before 12/13/12 and are returning to Nevada County) 3% @ 50. Tier 2 (Hired by a CalPERS employer between 7/2411-12/31/12 and coming to Nevada County with less than 6-months between separation from former CalPERS employer and hire date with Nevada County) 3% @ 55. Tier 3 (Hired by any CalPERS employer on or after 1/1/13) 2.7% @ 57. We encourage you to visit the CalPERS home page, www.calpers.ca.gov , to search related information about the retirement plans noted here so that you fully understand what your retirement formula means to you. NEVADA COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER Any information on this page or documents and links are subject to change without notice. Nevada County Human Resources Department 950 Maidu Avenue, Nevada City, CA 95959 (530) 265-7010 option 2 Human.resources@nevadacountyca.gov www.nevadacountyca.gov Closing Date/Time: Continuous
PLACER COUNTY, CA
Auburn, California, United States
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION Public Guardian and Public Administrator Programs The Adult System of Care division of the Health & Human Services Department is seeking a Health and Human Services Program Supervisor to oversee the Public Guardian and Public Administrator programs. In addition to the direct supervision of staff, individuals in this position may be responsible for designing, implementing and evaluating Public Guardian and Public Administrator services, overseeing scopes of works, serving as a resource to Placer communities and key stakeholders, and representing the Public Guardian and Public Administrator programs within statewide collaboratives. Individuals in this position must be organized, analytical, and open to supervising a diverse set of staff. The ideal candidate will have a general knowledge of the various types of conservatorships utilized in Placer County, be comfortable working in civil and criminal legal systems, and have a general understanding of estate management concepts. Quality Assurance/Quality Improvement Programs The Adult System of Care division of the Health & Human Services Department is seeking a Quality Management Supervisor to oversee the Quality Assurance/Quality Improvement programs for both In Home Supportive Services and the county Behavioral Health Plan (mental health and substance use services). Responsibilities under these programs include oversight of internal and external audits, state fair hearings, fraud/compliance monitoring, trainings, contract adherence, policy development, and data analytics and monitoring. This position will collaborate with various internal managers and supervisors, contracted providers, and external county and state entities. The Supervisor is responsible for SOC compliance with State and Federal regulations The location for this position is the Placer County Government Center in Auburn with travel required between SOC locations and provider sites. Housing Programs The Adult System of Care division of the Health & Human Services Department is seeking a Health and Human Services Program Supervisor. The Supervisor's responsibilities will include but are not limited to the administration and/or operation of a transitional housing program, administration of federal tenant/project-based permanent supportive housing voucher programs, federal and state budget management/administration, housing database management, and oversight of clinical case management. Furthermore, this position serves as a program resource to Placer communities and key stakeholders. The ideal candidate is organized, analytical, and capable of supervising a diverse staff. The eligible list established as a result of this recruitment may be used to fill future vacancies as they arise. This classification is scheduled to receive a general wage increase of 4.0% in June 2024. To be included in the first round of application screening, please submit your application by April 17, 2024, at 8:00 p.m. Following this date, applications will be screened on a bi-weekly basis. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To plan, organize, coordinate and supervise the operational and clinical activities in support of assigned program(s); to plan, prioritize, assign, supervise, and review the work of assigned professional, clinical, technical, and clerical staff; to establish operational and/or clinical processes, methods, and procedures in support of assigned program area; to perform a variety of technical and specialized functions in support of assigned area of responsibility; and to function as a proactive and positive team leader within the Health and Human Services Department. DISTINGUISHING CHARACTERISTICS The Health and Human Services Program Supervisor level recognizes positions that perform full, first-line supervisory responsibilities including planning, assigning and evaluating the work of subordinate staff and are responsible for a program area within a major work unit, division, or multi-disciplinary and collaborative program/project. Employees in this job class are assigned the responsibility for either one major, significant and complex program or multiple smaller and related programs. SUPERVISION RECEIVED AND EXERCISED Receives direction from a Health and Human Services Program Manager or higher level management staff. Exercises direct supervision over professional, technical, clinical, and clerical personnel. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Plan, organize, and supervise the operational and clinical activities in support of assigned program area(s); effectively manage and monitor the allocation of designated resources, supervise and monitor the necessary record keeping and reporting functions, and ensure compliance with stated mission, goals, regulations, and guidelines. Participate in the development and implementation of assigned program’s mission, goals, and objectives; establish operational and/or clinical processes, methods, and procedures to effectively meet the program’s goals and the clients’ needs. Plan, prioritize, assign, supervise and review the work of assigned professional, clinical, and administrative support staff according to program’s goals and objectives; act as primary resource to assigned staff regarding professional, programmatic, administrative, and/or operational issues. Review and evaluate operations and activities of assigned program/work unit; recommend improvements and modifications as necessary; maintain a variety of records and documentation and prepare reports on program operations and activities periodically and upon request. Identify and develop grant applications and/or program proposals; administer grants and monitor work performed under grant/program terms. Participate in collaborative activities, programs, and projects to maximize available resources and responsiveness of assigned programs; act as team member/leader for assigned projects/opportunities. Perform outreach activities with various community groups and other public agencies to identify and assess the health and human services needs of target client populations. Act as primary resource to clients, staff, and the general public regarding assigned program; supervise and coordinate treatment plan development; and oversee and participate in case management activities as necessary and as appropriate. Participate in the selection of assigned staff; provide or coordinate staff training; conduct performance evaluations; recommend discipline; implement discipline procedures as directed. Participate in budget preparation and administration for assigned program areas; prepare cost estimates for budget recommendations; submit justifications for resource allocations; monitor and control expenditures. Represent assigned program/projects to other organizations, local communities, special interest groups, schools, businesses, clients, and the general public; respond to inquiries; and promote the program’s mission and goals. Establish and maintain open communications with other Department programs, projects, and multi-disciplinary teams; coordinate data, resources, and work products as necessary and upon request in support of a productive and positive working environment. Perform related duties as required. WORKING CONDITIONS Work is typically performed in an indoor office environment with controlled temperature conditions. Position may require travel to and from other locations in a variety of outdoor weather conditions. MINIMUM QUALIFICATIONS Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Four years of increasingly responsible experience in providing professional and/or clinical client services with at least two years of the qualifying experience at the journey level or higher. Training: Equivalent to a Bachelor's degree from an accredited college or university. Designated positions may require major course work in specific and concentrated areas of study. Required License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. Designated positions may require possession of a specific license to perform and/or oversee clinical or medical functions in the State of California. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of designated professional discipline with specific knowledge and expertise in assigned program areas. Pertinent local, state and federal rules, regulations and laws. Modern office procedures, methods and applicable computer hardware/software. Principles and practices of supervision, training and performance evaluation. Principles of budget monitoring. Principles and practices of work safety. Cultural, religious, economic and social groups and relationships to the delivery and acceptance of health and human services. Ability to: On a continuous basis, know and understand all aspects of the job and observe safety rules; intermittently analyze work papers, reports and special projects; identify and problem solve client issues; identify and interpret technical and numerical information; remember clients' names; observe and problem solve operational and technical issues; understand and explain Department's and program's policies and procedures to clients, families and the general public. On a continuous basis, sit at a desk for long periods of time; see and hear with sufficient acuity to observe and be aware of client; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use a keyboard to communicate through written means; and lift light weight. Supervise, train and evaluate assigned staff. Interpret and explain pertinent County and Department policies and procedures. Assist in the development and monitoring of an assigned program budget. Develop and recommend policies and procedures related to assigned program operations. Work with various cultural and ethnic groups in a tactful and effective manner. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the performance of required duties. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Selection Plan Conclusion For questions regarding this recruitment, please contact Janine Martindale, Administrative Technician, at jmartind@placer.ca.gov or (530) 889-4083. Closing Date/Time: Open Until Filled
Apr 04, 2024
Full Time
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION Public Guardian and Public Administrator Programs The Adult System of Care division of the Health & Human Services Department is seeking a Health and Human Services Program Supervisor to oversee the Public Guardian and Public Administrator programs. In addition to the direct supervision of staff, individuals in this position may be responsible for designing, implementing and evaluating Public Guardian and Public Administrator services, overseeing scopes of works, serving as a resource to Placer communities and key stakeholders, and representing the Public Guardian and Public Administrator programs within statewide collaboratives. Individuals in this position must be organized, analytical, and open to supervising a diverse set of staff. The ideal candidate will have a general knowledge of the various types of conservatorships utilized in Placer County, be comfortable working in civil and criminal legal systems, and have a general understanding of estate management concepts. Quality Assurance/Quality Improvement Programs The Adult System of Care division of the Health & Human Services Department is seeking a Quality Management Supervisor to oversee the Quality Assurance/Quality Improvement programs for both In Home Supportive Services and the county Behavioral Health Plan (mental health and substance use services). Responsibilities under these programs include oversight of internal and external audits, state fair hearings, fraud/compliance monitoring, trainings, contract adherence, policy development, and data analytics and monitoring. This position will collaborate with various internal managers and supervisors, contracted providers, and external county and state entities. The Supervisor is responsible for SOC compliance with State and Federal regulations The location for this position is the Placer County Government Center in Auburn with travel required between SOC locations and provider sites. Housing Programs The Adult System of Care division of the Health & Human Services Department is seeking a Health and Human Services Program Supervisor. The Supervisor's responsibilities will include but are not limited to the administration and/or operation of a transitional housing program, administration of federal tenant/project-based permanent supportive housing voucher programs, federal and state budget management/administration, housing database management, and oversight of clinical case management. Furthermore, this position serves as a program resource to Placer communities and key stakeholders. The ideal candidate is organized, analytical, and capable of supervising a diverse staff. The eligible list established as a result of this recruitment may be used to fill future vacancies as they arise. This classification is scheduled to receive a general wage increase of 4.0% in June 2024. To be included in the first round of application screening, please submit your application by April 17, 2024, at 8:00 p.m. Following this date, applications will be screened on a bi-weekly basis. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To plan, organize, coordinate and supervise the operational and clinical activities in support of assigned program(s); to plan, prioritize, assign, supervise, and review the work of assigned professional, clinical, technical, and clerical staff; to establish operational and/or clinical processes, methods, and procedures in support of assigned program area; to perform a variety of technical and specialized functions in support of assigned area of responsibility; and to function as a proactive and positive team leader within the Health and Human Services Department. DISTINGUISHING CHARACTERISTICS The Health and Human Services Program Supervisor level recognizes positions that perform full, first-line supervisory responsibilities including planning, assigning and evaluating the work of subordinate staff and are responsible for a program area within a major work unit, division, or multi-disciplinary and collaborative program/project. Employees in this job class are assigned the responsibility for either one major, significant and complex program or multiple smaller and related programs. SUPERVISION RECEIVED AND EXERCISED Receives direction from a Health and Human Services Program Manager or higher level management staff. Exercises direct supervision over professional, technical, clinical, and clerical personnel. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Plan, organize, and supervise the operational and clinical activities in support of assigned program area(s); effectively manage and monitor the allocation of designated resources, supervise and monitor the necessary record keeping and reporting functions, and ensure compliance with stated mission, goals, regulations, and guidelines. Participate in the development and implementation of assigned program’s mission, goals, and objectives; establish operational and/or clinical processes, methods, and procedures to effectively meet the program’s goals and the clients’ needs. Plan, prioritize, assign, supervise and review the work of assigned professional, clinical, and administrative support staff according to program’s goals and objectives; act as primary resource to assigned staff regarding professional, programmatic, administrative, and/or operational issues. Review and evaluate operations and activities of assigned program/work unit; recommend improvements and modifications as necessary; maintain a variety of records and documentation and prepare reports on program operations and activities periodically and upon request. Identify and develop grant applications and/or program proposals; administer grants and monitor work performed under grant/program terms. Participate in collaborative activities, programs, and projects to maximize available resources and responsiveness of assigned programs; act as team member/leader for assigned projects/opportunities. Perform outreach activities with various community groups and other public agencies to identify and assess the health and human services needs of target client populations. Act as primary resource to clients, staff, and the general public regarding assigned program; supervise and coordinate treatment plan development; and oversee and participate in case management activities as necessary and as appropriate. Participate in the selection of assigned staff; provide or coordinate staff training; conduct performance evaluations; recommend discipline; implement discipline procedures as directed. Participate in budget preparation and administration for assigned program areas; prepare cost estimates for budget recommendations; submit justifications for resource allocations; monitor and control expenditures. Represent assigned program/projects to other organizations, local communities, special interest groups, schools, businesses, clients, and the general public; respond to inquiries; and promote the program’s mission and goals. Establish and maintain open communications with other Department programs, projects, and multi-disciplinary teams; coordinate data, resources, and work products as necessary and upon request in support of a productive and positive working environment. Perform related duties as required. WORKING CONDITIONS Work is typically performed in an indoor office environment with controlled temperature conditions. Position may require travel to and from other locations in a variety of outdoor weather conditions. MINIMUM QUALIFICATIONS Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Four years of increasingly responsible experience in providing professional and/or clinical client services with at least two years of the qualifying experience at the journey level or higher. Training: Equivalent to a Bachelor's degree from an accredited college or university. Designated positions may require major course work in specific and concentrated areas of study. Required License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. Designated positions may require possession of a specific license to perform and/or oversee clinical or medical functions in the State of California. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of designated professional discipline with specific knowledge and expertise in assigned program areas. Pertinent local, state and federal rules, regulations and laws. Modern office procedures, methods and applicable computer hardware/software. Principles and practices of supervision, training and performance evaluation. Principles of budget monitoring. Principles and practices of work safety. Cultural, religious, economic and social groups and relationships to the delivery and acceptance of health and human services. Ability to: On a continuous basis, know and understand all aspects of the job and observe safety rules; intermittently analyze work papers, reports and special projects; identify and problem solve client issues; identify and interpret technical and numerical information; remember clients' names; observe and problem solve operational and technical issues; understand and explain Department's and program's policies and procedures to clients, families and the general public. On a continuous basis, sit at a desk for long periods of time; see and hear with sufficient acuity to observe and be aware of client; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use a keyboard to communicate through written means; and lift light weight. Supervise, train and evaluate assigned staff. Interpret and explain pertinent County and Department policies and procedures. Assist in the development and monitoring of an assigned program budget. Develop and recommend policies and procedures related to assigned program operations. Work with various cultural and ethnic groups in a tactful and effective manner. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the performance of required duties. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Selection Plan Conclusion For questions regarding this recruitment, please contact Janine Martindale, Administrative Technician, at jmartind@placer.ca.gov or (530) 889-4083. Closing Date/Time: Open Until Filled
Cal State University (CSU) Fresno
5241 N Maple Ave, Fresno, CA 93740, USA
Temporary Faculty Pool - University Coach (Supervisor): Education Specialist (ES) Credential Program Department Overview The Literacy, Early, Bilingual, and Special Education Department (LEBSE) offers courses for the preparation and professional development and advancement of Pre-K-12 teachers. At the preliminary credential level, the department provides coursework and support for the Multiple Subject and Single Subject Programs, and the Education Specialist Credential Program, which offers a combined program for both the Mild-to-Moderate and Extensive Support Needs Credentials. LEBSE also provides courses and supervision for the Bilingual Authorization Program. Additionally, the department currently houses four (4) graduate programs: Literacy, Early Education, Multilingual/Multicultural, and Special Education, and two advanced credentials: Reading Literacy and Leadership Specialist Credential and the Early Childhood Specialist Credential. The department prides itself in having faculty who are actively involved in teaching, scholarship, service, and grant leadership. Position Summary: The University Coach (Supervisor) is a faculty member of the LEBSE Department, but supervises Teacher Credential Candidates for the Education Specialist Credential Program in both the Mild-to-Moderate and Extensive Support Needs credential areas. They are assigned Teacher Credential Candidates by the Office of Clinical Practice. Serving as a liaison between the University and the cooperating schools, they provide the schools and Mentor Teachers with information about the Teacher Credential Candidates and the Education Specialist Credential Program. In turn, they communicate the cooperating schools’ suggestions and their needs to the University for improvement of the Education Specialist Teacher Preparation Program. Education Specialist University Coaches (Supervisors) should have recent professional and/or teaching experience in a Pre K-12 setting, where the curriculum aligns with recently adopted state standards and the school reflects the diversity of California’s student population. The University Coach (Supervisor) should have current knowledge of supervision approaches such as cognitive coaching, adult learning theory, and current “content specific” pedagogy and instructional practices. All University Coaches (Supervisors) will be evaluated by their Teacher Credential Candidate(s) and the Mentor Teacher at the end of the semester and will receive regular peer evaluations of their coaching from a faculty member. Evaluation results will be placed in their Faculty personnel Action File (PAF). Instructor Responsibility : Temporary faculty members are responsible for adherence to and implementation of university and system-wide policies as directed per Academic Policy Manual 306 , paragraph 2. Individuals hired as coaches/university supervisors are expected to: Meet with Mentor Teachers for an orientation to go over course requirements and discuss expectations, roles, and co-teaching during the first two weeks of the semester or after student teaching begins. Note: Orientation can occur as a “triad” meeting; a triad meeting involves the Teacher Candidate, Mentor Teacher and University Coach (Supervisor). Make regular visits to the school site for the purpose of meeting with Teacher Candidates, Mentor Teachers, Administrators/designee, or visiting/observing Teacher Candidates. Visits include holding small group, individual, or virtual discussions to review pertinent information. University Coaches may enhance communication and contacts with teacher candidates (via phone, webinar, online community, etc.). Complete (in TK20) a minimum of six formal lesson observations using scripted field notes or an observation rubric based on the California Teacher Performance Expectations (TPEs) to provide formative, action-oriented feedback. At least four of the lesson observations must be in-person, face-to-face; the remaining two may be synchronous/asynchronous video observations. Has a debriefing meeting with the candidate after each observation to guide candidate’s reflection on the lesson and provide feedback. Be available and maintain communication with the Teacher Candidate and Mentor Teacher throughout the entire semester (as established by the University Calendar) to ensure that the candidate is progressing; provide feedback on growth areas. Review lesson plans and reflections, and provide continuous feedback to the Teacher Candidate throughout the semester. Use their experience and knowledge to assist (consult, collaborate) the Teacher Candidate in understanding and applying current teaching methods, related materials and resources. Use effective questioning and coaching strategies to help the Teacher Candidate become skillful in continuous self-assessment, self-reflection, and goal setting. Discuss and document “areas for improvement” at the first sign of need. Monitor progress and contact the Education Specialist Program Coordinator if the “areas for improvement” does not yield expected growth. Reviews the Credential Candidate or Concerns section of the Office of Clinical Practice Handbook to determine if a “Statement of Concern” is warranted. Support Candidates in basic needs and emotional and mental health areas (if concerns arise concerned about a candidate’s well-being, the Coach is asked to please notify the Education Specialist Program Coordinator). Become familiar with resources available at the Fresno State Student Health and Counseling Center: https://www.fresnostate.edu/studentaffairs/health/index.html Evaluate the Teacher Candidate’s Site Visitation Project and/or Teaching Sample Project and schedule time to debrief results with the Teacher Candidate; provide remediation if necessary. Formally evaluate (Mid-Semester and Final-Semester Evaluation) the Teacher Candidate during a “triad” meeting at least twice per semester. A triad meeting involves the Teacher Candidate, Mentor Teacher, and University Coach (Supervisor). Assist the Teacher Candidate with meeting the Teaching Performance Expectations (TPE’s) and assign a CR/NC grade through PeopleSoft/MyFresnoState. Attend all mandatory program events, meetings, and professional developments; and obtain reliability as a rater; participates in FAST training, calibration, and scoring. Interact with Teacher Credential Candidates and Mentor Teachers with respect at all times. Submit all proper documentation digitally through TK20 (https://fresnostate.tk20.com/) Conditional Appointment Please be advised that an appointment is contingent upon budget and enrollment considerations and subject to order of assignment provisions in the collective bargaining agreement between California State University and California Faculty Association. These provisions state the “Order of Work,” or the order in which available courses must be assigned to faculty, starting with tenure line faculty and ending with new lecturer appointees. Appointees will be required to demonstrate eligibility to work in the United States (Fresno State is not a sponsoring agency for Temporary Faculty positions). Compensation - Commensurate by qualifications and experience within salary range placement. The salary ranges are established by the CSU Salary Schedule (Class Code = 2358 for Academic Year Lecturers). The salary range for Temporary Faculty with a Master's degree is $4,530.00 - $6,056.00 per a month when teaching full time (15 WTUs). Starting salaries are usually at or near the minimum of the range. Actual monthly salary will be adjusted based on the number of WTUs assigned per an academic term. Anticipated Semester The temporary faculty pool is continuously open, and positions are filled as needed, based on student enrollment and funding. This is a pool of part-time lecturers for the department to draw on as necessary. The number of positions varies from semester to semester, depending on the needs of the Department. Appointments from the pool are temporary and often made just prior to the start of the academic term. Applicants may need to be available to begin teaching on short notice. The pool will remain in place for two academic terms; those interested in remaining in the pool beyond that time must reapply. Fall 2024: August 19, 2024 - December 23, 2024; Spring 2025: January 15, 2025 - May 23, 2025 Required Qualifications: Education (from an accredited institution or foreign equivalent.) Education Specialist University Coaches (Supervisors) must possess: A clear Education Specialist teaching credential or administrative services credential A Master's degree in Special Education or closely related field Individuals interested in coaching ES credential candidates who are pursuing a Bilingual Authorization must also possess a Bilingual Authorization or BCLAD and be fluent in Spanish or Hmong. Experience : Demonstrated commitment to working effectively with faculty, staff, and students from diverse ethnic, cultural, and socioeconomic backgrounds. A minimum of three years’ experience teaching in Special Education. Application Procedures : A review of applications continues on a rolling basis as teaching positions open. Review may begin as early May 1 st , 2024 for a Fall 2024 assignment. Deadline is August 12, 2024 to be fully considered for Fall 2024 hiring. Projected deadline is October 31, 2024 to be fully considered for Spring 2025 hiring. Job Announcement for 2024-2025 Academic Year closing date is March 1, 2025. Complete an online application at https://careers.fresnostate.edu, search for the appropriate Job Announcement, Create an Applicant Profile, or Login if you have already have an Applicant Profile, and attach the following materials: Cover letter addressing qualifications and experience, and list of courses you are interested and qualified in teaching, Curriculum vitae, Names and contact information of at least three professional references a part of the online application. Do not submit or attach letters. If considered for hire, the committee will request current letters of recommendation. Statement on diversity: This statement provides the applicant’s unique perspective on their past and present contributions to and future aspirations for promoting diversity, inclusion, and social justice in their professional careers. The purpose of the diversity statement is to help the department identify candidates who have professional experience, intellectual commitments, and/or willingness to engage in activities that could help Fresno State contribute to its mission in these areas, Copies of unofficial transcripts from all relevant educational programs. For inquiries contact Dr. contact Chris Cooper, Coordinator of the Office of Clinical Practice, at cooper05@mail.fresnostate.edu OR Dr. Imelda Basurto, Literacy, Early, Bilingual, & Special Education Department Chair, at ibasurto@mail.fresnostate.edu. The position advertised will remain open until filled . Interviews may follow. Qualified applicants not hired at this time will remain in this pool for future consideration. About the Campus California State University, Fresno, is a forward-looking and diverse institution located in California’s Central Valley, known for its agriculture, reasonable housing costs, cultural diversity, and proximity to Yosemite National Park and the Sierra Nevada. The Fresno State campus sits in the midst of the San Joaquin Valley, a valley rich in the traditions and representation of Native American peoples and cultures. We are grateful to be in the traditional homelands of the Yokuts and Mono peoples, whose diverse tribal communities share stewardship over this land. The campus is ranked 36 th in the nation by Washington Monthly’s 2022 National University Rankings , and ranked 25 th in the nation in MONEY Magazines 50 Best Public Colleges . The campus is classified as an R2 “ Doctoral Universities - High research activities ” university per Carnegie Classification of Institutions of Higher Education . Fresno State’s Principles of Community These Principles were developed collaboratively by faculty, staff, and administrators. They exemplify what we aspire to be. Find out more about our Principles of Community here . We all play a role in fostering an inclusive work and learning environment of respect, kindness, collaboration, and accountability where every member of the student body, faculty, staff, and administration can thrive. Our Principles of Community reflect our core values of Discovery, Diversity, and Distinction as well as our deep commitment to our mission "to boldly educate and empower students for success." California State University, Fresno is an engaged University. We focus on broadening students' intellectual horizons, fostering lifelong learning skills, developing the leaders of tomorrow, promoting community involvement, and instilling an appreciation of world cultures. We nurture cultural competence by celebrating the rich diversity of the campus community and welcoming the participation of all. Members of the University community are expected to work effectively with faculty, staff and students from diverse ethnic, cultural and socioeconomic backgrounds. Our Students California State University, Fresno is committed to serving our students with a focus on inclusion. Fresno State has been recognized as a Hispanic-Serving Institution (HSI); an Asian American/Native American/Pacific Islander-Serving Institution (AANAPISI); and has been designated to the Community Engagement Classification by the Carnegie Foundation for the Advancement of Teaching. Other Campus Information In compliance with the Annual Security Report & Fire Safety Report of Campus Security Policy and Campus Crime Statistics Act, California State University, Fresno has made crime-reporting statistics available to applicants, students, and employees online at https://adminfinance.fresnostate.edu/clery/index.html . Print copies are available by request from the Campus Police Department. A background check (including criminal records check) must be completed satisfactorily for this position. An offer of employment may be withdrawn or employment may be terminated based upon the results of the background investigation. The person holding this position is considered a "limited reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. California State University, Fresno is a tobacco-free, smoke-free, and vapor-free campus. For more information, please click http://fresnostate.edu/adminserv/smokefree/index.html California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer. Per the CSU COVID-19 Vaccination Policy, it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions regarding COVID19 may be sent to hr@csufresno.edu . The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ . Out of State Employment Per CSU-wide policy (HR2021-04), all faculty who will begin initial employment (or return from a 12-month break in service) on or after January 1, 2022 are required to perform their work from within the State of California. Faculty hired prior to January 1, 2022 must be available to perform work in the State of California if their assignment is in-person. Advertised: Apr 22 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 23, 2024
Temporary Faculty Pool - University Coach (Supervisor): Education Specialist (ES) Credential Program Department Overview The Literacy, Early, Bilingual, and Special Education Department (LEBSE) offers courses for the preparation and professional development and advancement of Pre-K-12 teachers. At the preliminary credential level, the department provides coursework and support for the Multiple Subject and Single Subject Programs, and the Education Specialist Credential Program, which offers a combined program for both the Mild-to-Moderate and Extensive Support Needs Credentials. LEBSE also provides courses and supervision for the Bilingual Authorization Program. Additionally, the department currently houses four (4) graduate programs: Literacy, Early Education, Multilingual/Multicultural, and Special Education, and two advanced credentials: Reading Literacy and Leadership Specialist Credential and the Early Childhood Specialist Credential. The department prides itself in having faculty who are actively involved in teaching, scholarship, service, and grant leadership. Position Summary: The University Coach (Supervisor) is a faculty member of the LEBSE Department, but supervises Teacher Credential Candidates for the Education Specialist Credential Program in both the Mild-to-Moderate and Extensive Support Needs credential areas. They are assigned Teacher Credential Candidates by the Office of Clinical Practice. Serving as a liaison between the University and the cooperating schools, they provide the schools and Mentor Teachers with information about the Teacher Credential Candidates and the Education Specialist Credential Program. In turn, they communicate the cooperating schools’ suggestions and their needs to the University for improvement of the Education Specialist Teacher Preparation Program. Education Specialist University Coaches (Supervisors) should have recent professional and/or teaching experience in a Pre K-12 setting, where the curriculum aligns with recently adopted state standards and the school reflects the diversity of California’s student population. The University Coach (Supervisor) should have current knowledge of supervision approaches such as cognitive coaching, adult learning theory, and current “content specific” pedagogy and instructional practices. All University Coaches (Supervisors) will be evaluated by their Teacher Credential Candidate(s) and the Mentor Teacher at the end of the semester and will receive regular peer evaluations of their coaching from a faculty member. Evaluation results will be placed in their Faculty personnel Action File (PAF). Instructor Responsibility : Temporary faculty members are responsible for adherence to and implementation of university and system-wide policies as directed per Academic Policy Manual 306 , paragraph 2. Individuals hired as coaches/university supervisors are expected to: Meet with Mentor Teachers for an orientation to go over course requirements and discuss expectations, roles, and co-teaching during the first two weeks of the semester or after student teaching begins. Note: Orientation can occur as a “triad” meeting; a triad meeting involves the Teacher Candidate, Mentor Teacher and University Coach (Supervisor). Make regular visits to the school site for the purpose of meeting with Teacher Candidates, Mentor Teachers, Administrators/designee, or visiting/observing Teacher Candidates. Visits include holding small group, individual, or virtual discussions to review pertinent information. University Coaches may enhance communication and contacts with teacher candidates (via phone, webinar, online community, etc.). Complete (in TK20) a minimum of six formal lesson observations using scripted field notes or an observation rubric based on the California Teacher Performance Expectations (TPEs) to provide formative, action-oriented feedback. At least four of the lesson observations must be in-person, face-to-face; the remaining two may be synchronous/asynchronous video observations. Has a debriefing meeting with the candidate after each observation to guide candidate’s reflection on the lesson and provide feedback. Be available and maintain communication with the Teacher Candidate and Mentor Teacher throughout the entire semester (as established by the University Calendar) to ensure that the candidate is progressing; provide feedback on growth areas. Review lesson plans and reflections, and provide continuous feedback to the Teacher Candidate throughout the semester. Use their experience and knowledge to assist (consult, collaborate) the Teacher Candidate in understanding and applying current teaching methods, related materials and resources. Use effective questioning and coaching strategies to help the Teacher Candidate become skillful in continuous self-assessment, self-reflection, and goal setting. Discuss and document “areas for improvement” at the first sign of need. Monitor progress and contact the Education Specialist Program Coordinator if the “areas for improvement” does not yield expected growth. Reviews the Credential Candidate or Concerns section of the Office of Clinical Practice Handbook to determine if a “Statement of Concern” is warranted. Support Candidates in basic needs and emotional and mental health areas (if concerns arise concerned about a candidate’s well-being, the Coach is asked to please notify the Education Specialist Program Coordinator). Become familiar with resources available at the Fresno State Student Health and Counseling Center: https://www.fresnostate.edu/studentaffairs/health/index.html Evaluate the Teacher Candidate’s Site Visitation Project and/or Teaching Sample Project and schedule time to debrief results with the Teacher Candidate; provide remediation if necessary. Formally evaluate (Mid-Semester and Final-Semester Evaluation) the Teacher Candidate during a “triad” meeting at least twice per semester. A triad meeting involves the Teacher Candidate, Mentor Teacher, and University Coach (Supervisor). Assist the Teacher Candidate with meeting the Teaching Performance Expectations (TPE’s) and assign a CR/NC grade through PeopleSoft/MyFresnoState. Attend all mandatory program events, meetings, and professional developments; and obtain reliability as a rater; participates in FAST training, calibration, and scoring. Interact with Teacher Credential Candidates and Mentor Teachers with respect at all times. Submit all proper documentation digitally through TK20 (https://fresnostate.tk20.com/) Conditional Appointment Please be advised that an appointment is contingent upon budget and enrollment considerations and subject to order of assignment provisions in the collective bargaining agreement between California State University and California Faculty Association. These provisions state the “Order of Work,” or the order in which available courses must be assigned to faculty, starting with tenure line faculty and ending with new lecturer appointees. Appointees will be required to demonstrate eligibility to work in the United States (Fresno State is not a sponsoring agency for Temporary Faculty positions). Compensation - Commensurate by qualifications and experience within salary range placement. The salary ranges are established by the CSU Salary Schedule (Class Code = 2358 for Academic Year Lecturers). The salary range for Temporary Faculty with a Master's degree is $4,530.00 - $6,056.00 per a month when teaching full time (15 WTUs). Starting salaries are usually at or near the minimum of the range. Actual monthly salary will be adjusted based on the number of WTUs assigned per an academic term. Anticipated Semester The temporary faculty pool is continuously open, and positions are filled as needed, based on student enrollment and funding. This is a pool of part-time lecturers for the department to draw on as necessary. The number of positions varies from semester to semester, depending on the needs of the Department. Appointments from the pool are temporary and often made just prior to the start of the academic term. Applicants may need to be available to begin teaching on short notice. The pool will remain in place for two academic terms; those interested in remaining in the pool beyond that time must reapply. Fall 2024: August 19, 2024 - December 23, 2024; Spring 2025: January 15, 2025 - May 23, 2025 Required Qualifications: Education (from an accredited institution or foreign equivalent.) Education Specialist University Coaches (Supervisors) must possess: A clear Education Specialist teaching credential or administrative services credential A Master's degree in Special Education or closely related field Individuals interested in coaching ES credential candidates who are pursuing a Bilingual Authorization must also possess a Bilingual Authorization or BCLAD and be fluent in Spanish or Hmong. Experience : Demonstrated commitment to working effectively with faculty, staff, and students from diverse ethnic, cultural, and socioeconomic backgrounds. A minimum of three years’ experience teaching in Special Education. Application Procedures : A review of applications continues on a rolling basis as teaching positions open. Review may begin as early May 1 st , 2024 for a Fall 2024 assignment. Deadline is August 12, 2024 to be fully considered for Fall 2024 hiring. Projected deadline is October 31, 2024 to be fully considered for Spring 2025 hiring. Job Announcement for 2024-2025 Academic Year closing date is March 1, 2025. Complete an online application at https://careers.fresnostate.edu, search for the appropriate Job Announcement, Create an Applicant Profile, or Login if you have already have an Applicant Profile, and attach the following materials: Cover letter addressing qualifications and experience, and list of courses you are interested and qualified in teaching, Curriculum vitae, Names and contact information of at least three professional references a part of the online application. Do not submit or attach letters. If considered for hire, the committee will request current letters of recommendation. Statement on diversity: This statement provides the applicant’s unique perspective on their past and present contributions to and future aspirations for promoting diversity, inclusion, and social justice in their professional careers. The purpose of the diversity statement is to help the department identify candidates who have professional experience, intellectual commitments, and/or willingness to engage in activities that could help Fresno State contribute to its mission in these areas, Copies of unofficial transcripts from all relevant educational programs. For inquiries contact Dr. contact Chris Cooper, Coordinator of the Office of Clinical Practice, at cooper05@mail.fresnostate.edu OR Dr. Imelda Basurto, Literacy, Early, Bilingual, & Special Education Department Chair, at ibasurto@mail.fresnostate.edu. The position advertised will remain open until filled . Interviews may follow. Qualified applicants not hired at this time will remain in this pool for future consideration. About the Campus California State University, Fresno, is a forward-looking and diverse institution located in California’s Central Valley, known for its agriculture, reasonable housing costs, cultural diversity, and proximity to Yosemite National Park and the Sierra Nevada. The Fresno State campus sits in the midst of the San Joaquin Valley, a valley rich in the traditions and representation of Native American peoples and cultures. We are grateful to be in the traditional homelands of the Yokuts and Mono peoples, whose diverse tribal communities share stewardship over this land. The campus is ranked 36 th in the nation by Washington Monthly’s 2022 National University Rankings , and ranked 25 th in the nation in MONEY Magazines 50 Best Public Colleges . The campus is classified as an R2 “ Doctoral Universities - High research activities ” university per Carnegie Classification of Institutions of Higher Education . Fresno State’s Principles of Community These Principles were developed collaboratively by faculty, staff, and administrators. They exemplify what we aspire to be. Find out more about our Principles of Community here . We all play a role in fostering an inclusive work and learning environment of respect, kindness, collaboration, and accountability where every member of the student body, faculty, staff, and administration can thrive. Our Principles of Community reflect our core values of Discovery, Diversity, and Distinction as well as our deep commitment to our mission "to boldly educate and empower students for success." California State University, Fresno is an engaged University. We focus on broadening students' intellectual horizons, fostering lifelong learning skills, developing the leaders of tomorrow, promoting community involvement, and instilling an appreciation of world cultures. We nurture cultural competence by celebrating the rich diversity of the campus community and welcoming the participation of all. Members of the University community are expected to work effectively with faculty, staff and students from diverse ethnic, cultural and socioeconomic backgrounds. Our Students California State University, Fresno is committed to serving our students with a focus on inclusion. Fresno State has been recognized as a Hispanic-Serving Institution (HSI); an Asian American/Native American/Pacific Islander-Serving Institution (AANAPISI); and has been designated to the Community Engagement Classification by the Carnegie Foundation for the Advancement of Teaching. Other Campus Information In compliance with the Annual Security Report & Fire Safety Report of Campus Security Policy and Campus Crime Statistics Act, California State University, Fresno has made crime-reporting statistics available to applicants, students, and employees online at https://adminfinance.fresnostate.edu/clery/index.html . Print copies are available by request from the Campus Police Department. A background check (including criminal records check) must be completed satisfactorily for this position. An offer of employment may be withdrawn or employment may be terminated based upon the results of the background investigation. The person holding this position is considered a "limited reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. California State University, Fresno is a tobacco-free, smoke-free, and vapor-free campus. For more information, please click http://fresnostate.edu/adminserv/smokefree/index.html California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer. Per the CSU COVID-19 Vaccination Policy, it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions regarding COVID19 may be sent to hr@csufresno.edu . The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ . Out of State Employment Per CSU-wide policy (HR2021-04), all faculty who will begin initial employment (or return from a 12-month break in service) on or after January 1, 2022 are required to perform their work from within the State of California. Faculty hired prior to January 1, 2022 must be available to perform work in the State of California if their assignment is in-person. Advertised: Apr 22 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Supervisor Long Term Support Services CalOptima CalOptima Health is seeking a highly motivated an experienced Supervisor Long Term Support Services to join our team. The Supervisor, Long Term Support Services will be responsible for planning, organizing, developing and implementing the principles, programs, policies and procedures employed in the delivery of Long Term Services and Supports (LTSS) to members in the community and institutionalized settings. The incumbent will be responsible for the management of the day-to-day operational activities for LTSS programs: Long Term Care (LTC), Community Based Adult Services (CBAS) and CalAIM (Enhanced Care Management (ECM) and Community Supports (CS)), while interacting with internal/external management staff, providers, vendors, health networks and other internal and external customers in a professional, positive and competent manner. The incumbent will be responsible for supervising and monitoring the ongoing and daily activities of the department staff. In addition, the incumbent will resolve members' and providers' issues and barriers ensuring excellent customer service. The incumbent will manage staff coverage in all areas of LTSS to complete all assignments, the orienting and training of new employees and ensure contractual and regulatory requirements are met. Position Information: Department: Long Term Care Salary Grade: N - $95,000 - $155,078 ($45.67 - $74.5567) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 80% - Supervisory Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Supervises, trains and audits the LTSS Medical Case Managers, Social Workers, Program Specialists and non-clinical staff such as Personal Care Coordinators (PCC), Medical Authorization Assistants (MAA) and Administrative Assistants (AA) per Medi-Cal processing guidelines. Serves as a resource to departmental and organizational staff which includes internal departments and affiliated health networks, regarding authorization rules and processes. Manages the day-to-day activities of the department to ensure compliance with company policies and regulatory requirements. Attends all LTSS required meetings, Concurrent Review and Case Management clinical rounds and other meetings, including internal and external interdisciplinary care team meetings as needed or assigned. Makes staffing assignments and recommendations based on authorization priority, overall workload and staffing needs per program to ensure daily workloads are fulfilled with a cost-effective use of resources and time. Provides on-going/periodic in-service training for all staff based on audit findings and facilitates the on-going development and education of staff. Trains, evaluates and provides performance feedback to staff as needed, including day-to-day coaching and performance feedback to individuals, annual and 90-day appraisals and Performance Improvement Plans based on individual needs; involves Human Resources as necessary. Establishes and maintains effective working relationships with public and private agencies providing long term support services to members, including assisting health networks and other departments to minimize barriers to discharge planning. Resolves provider/vendor/member problems related to the delivery of LTSS. 15% - Program Support Conducts audits as assigned by LTSS management team as required by policy and procedure, including auditing for quantity and quality of work completed and timeliness required by regulations. Provides assistance in the development and implementation of policies and procedures, as well as orientation. Identifies areas of improvement in workflows, assists in the creation of desktop procedures and new workflows for corrective action and educates the LTSS staff on new/revised workflow processes. Assists the Manager of LTSS in all areas of the department to ensure departmental and organizational goals are met, including the requirement to be able to complete authorization approvals for CBAS, LTC, ECM and CS programs. Works with the Information Technology Services (ITS) and reporting departments to support the department in the creation of reports that ensures monitoring and reporting of LTSS program activities to regulatory agencies as required by the organization and regulatory entities. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in a healthcare related field required. Current unrestricted Registered Nurse (RN) License to practice in the State of California required. For non-RNs, a master's degree in healthcare, social work or related field required. 3 years of experience in applying Managed Care, Medicare, and Medi-Cal guidelines to skilled nursing facilities, CBAS, or CalAIM. Experience working with Long Term Care, Health Facilities, Managed Care, Geriatrics, or persons with disabilities required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office 25% of the time or more required. Preferred Qualifications: 1 year of supervisory and/or lead experience. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is May 6, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/supervisor-long-term-support-services-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-5765d9899afb5041bc842ddfac880846
Apr 24, 2024
Supervisor Long Term Support Services CalOptima CalOptima Health is seeking a highly motivated an experienced Supervisor Long Term Support Services to join our team. The Supervisor, Long Term Support Services will be responsible for planning, organizing, developing and implementing the principles, programs, policies and procedures employed in the delivery of Long Term Services and Supports (LTSS) to members in the community and institutionalized settings. The incumbent will be responsible for the management of the day-to-day operational activities for LTSS programs: Long Term Care (LTC), Community Based Adult Services (CBAS) and CalAIM (Enhanced Care Management (ECM) and Community Supports (CS)), while interacting with internal/external management staff, providers, vendors, health networks and other internal and external customers in a professional, positive and competent manner. The incumbent will be responsible for supervising and monitoring the ongoing and daily activities of the department staff. In addition, the incumbent will resolve members' and providers' issues and barriers ensuring excellent customer service. The incumbent will manage staff coverage in all areas of LTSS to complete all assignments, the orienting and training of new employees and ensure contractual and regulatory requirements are met. Position Information: Department: Long Term Care Salary Grade: N - $95,000 - $155,078 ($45.67 - $74.5567) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 80% - Supervisory Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Supervises, trains and audits the LTSS Medical Case Managers, Social Workers, Program Specialists and non-clinical staff such as Personal Care Coordinators (PCC), Medical Authorization Assistants (MAA) and Administrative Assistants (AA) per Medi-Cal processing guidelines. Serves as a resource to departmental and organizational staff which includes internal departments and affiliated health networks, regarding authorization rules and processes. Manages the day-to-day activities of the department to ensure compliance with company policies and regulatory requirements. Attends all LTSS required meetings, Concurrent Review and Case Management clinical rounds and other meetings, including internal and external interdisciplinary care team meetings as needed or assigned. Makes staffing assignments and recommendations based on authorization priority, overall workload and staffing needs per program to ensure daily workloads are fulfilled with a cost-effective use of resources and time. Provides on-going/periodic in-service training for all staff based on audit findings and facilitates the on-going development and education of staff. Trains, evaluates and provides performance feedback to staff as needed, including day-to-day coaching and performance feedback to individuals, annual and 90-day appraisals and Performance Improvement Plans based on individual needs; involves Human Resources as necessary. Establishes and maintains effective working relationships with public and private agencies providing long term support services to members, including assisting health networks and other departments to minimize barriers to discharge planning. Resolves provider/vendor/member problems related to the delivery of LTSS. 15% - Program Support Conducts audits as assigned by LTSS management team as required by policy and procedure, including auditing for quantity and quality of work completed and timeliness required by regulations. Provides assistance in the development and implementation of policies and procedures, as well as orientation. Identifies areas of improvement in workflows, assists in the creation of desktop procedures and new workflows for corrective action and educates the LTSS staff on new/revised workflow processes. Assists the Manager of LTSS in all areas of the department to ensure departmental and organizational goals are met, including the requirement to be able to complete authorization approvals for CBAS, LTC, ECM and CS programs. Works with the Information Technology Services (ITS) and reporting departments to support the department in the creation of reports that ensures monitoring and reporting of LTSS program activities to regulatory agencies as required by the organization and regulatory entities. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in a healthcare related field required. Current unrestricted Registered Nurse (RN) License to practice in the State of California required. For non-RNs, a master's degree in healthcare, social work or related field required. 3 years of experience in applying Managed Care, Medicare, and Medi-Cal guidelines to skilled nursing facilities, CBAS, or CalAIM. Experience working with Long Term Care, Health Facilities, Managed Care, Geriatrics, or persons with disabilities required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office 25% of the time or more required. Preferred Qualifications: 1 year of supervisory and/or lead experience. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is May 6, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/supervisor-long-term-support-services-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-5765d9899afb5041bc842ddfac880846
Care Manager (Transitional Care Services) CalOptima CalOptima Health is seeking a highly motivated an experienced Care Manager (Transitional Care Services) to join our team. The Care Manager of Transitional Care Services (TCS) will facilitate communication and coordination among all participants of the health care team and the member to ensure the services provided promote quality and cost-effective outcomes for members who have recently discharged from the hospital or emergency department (ED). The incumbent will be responsible for providing intensive case management, which includes assessment, planning, implementation, coordination, monitoring and evaluation of the member's needs. Position Information: Department: Case Management Salary Grade: K - $70,000 - $114,268 ($33.65 - $54.9365) Work Arrangement: Full Telework **This position is eligible for telework in California.** Duties & Responsibilities: 85% - Care Management Assesses member needs using a standardized health needs assessment or health risk assessment with member or member's representative. Performs post-discharge assessment to identify member's post-hospital or post-ED discharge needs including but not limited to: Member's physical, functional, social and psychological status Member's cultural and linguistic needs Caregiver resources and available benefits Follow-up provider care and ensuring scheduled appointments Durable medical equipment and supplies Community resources Develops and implements a member's specific care plan which includes prioritized SMART goals. Care plan will be continuously reviewed, modified and updated to reflect the member's needs. Schedules weekly follow-ups with member or member's representative to assess progress towards goals and identifies barriers to meeting goals. Provides regular outreach to assigned members along with assigned members from a worklist and evaluates quality of service given to members according to department contact standards. Coordinates care and services with members, members' family members/representatives and other providers, as appropriate, including Community Supports and LTSS. Conducts face-to-face meetings at settings outside of CalOptima Health's locations such as in hospitals, skilled nursing facilities, long-term acute care hospitals, recuperative care and in member's home settings with members, members' family members/representatives and other providers, as appropriate. Communicates with member's physicians, specialists, community agencies and vendors to ensure coordination of services. Facilitates referrals to behavioral health/substance use disorder services and identifies and makes referrals to Long-Term Support Services (LTSS) department, Community Supports and community resources. Facilitates and participates in Interdisciplinary Care Team meetings, as applicable. Collaborates with interdepartmental staff in case resolution as needed. Identifies cases needing manager, director or medical director review or input, routes accordingly and closes cases according to procedures and guidelines in a timely manner. Prepares and maintains appropriate documentation of patient care and progress within the documentation platform or care plan as appropriate. Advocates in the member's best interest for necessary funding, treatment alternatives, timelines and coordination of care and frequent evaluations of progress and goals. 10% - Administrative Support Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Follows CalOptima Health's protocol for documenting all case interventions. Ensures reporting of productivity metrics to supervisor. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in social work, psychology, gerontology, public health or related field required. 5 years of clinical experience and/or managed care experience required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office 20% of the time or more. Preferred Qualifications: Licensed Vocational Nurse, Registered Nurse or master's degree in social work, gerontology, public health or related field. Certified Case Manager (CCM) certificate. Bilingual in English and one of CalOptima Health's defined threshold languages (Arabic, Chinese, Farsi, Korean, Spanish, Vietnamese). Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 24, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/care-manager-transitional-care-services-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-76aea38e35971c4e8dad4b7017bdf5ce
Apr 12, 2024
Full Time
Care Manager (Transitional Care Services) CalOptima CalOptima Health is seeking a highly motivated an experienced Care Manager (Transitional Care Services) to join our team. The Care Manager of Transitional Care Services (TCS) will facilitate communication and coordination among all participants of the health care team and the member to ensure the services provided promote quality and cost-effective outcomes for members who have recently discharged from the hospital or emergency department (ED). The incumbent will be responsible for providing intensive case management, which includes assessment, planning, implementation, coordination, monitoring and evaluation of the member's needs. Position Information: Department: Case Management Salary Grade: K - $70,000 - $114,268 ($33.65 - $54.9365) Work Arrangement: Full Telework **This position is eligible for telework in California.** Duties & Responsibilities: 85% - Care Management Assesses member needs using a standardized health needs assessment or health risk assessment with member or member's representative. Performs post-discharge assessment to identify member's post-hospital or post-ED discharge needs including but not limited to: Member's physical, functional, social and psychological status Member's cultural and linguistic needs Caregiver resources and available benefits Follow-up provider care and ensuring scheduled appointments Durable medical equipment and supplies Community resources Develops and implements a member's specific care plan which includes prioritized SMART goals. Care plan will be continuously reviewed, modified and updated to reflect the member's needs. Schedules weekly follow-ups with member or member's representative to assess progress towards goals and identifies barriers to meeting goals. Provides regular outreach to assigned members along with assigned members from a worklist and evaluates quality of service given to members according to department contact standards. Coordinates care and services with members, members' family members/representatives and other providers, as appropriate, including Community Supports and LTSS. Conducts face-to-face meetings at settings outside of CalOptima Health's locations such as in hospitals, skilled nursing facilities, long-term acute care hospitals, recuperative care and in member's home settings with members, members' family members/representatives and other providers, as appropriate. Communicates with member's physicians, specialists, community agencies and vendors to ensure coordination of services. Facilitates referrals to behavioral health/substance use disorder services and identifies and makes referrals to Long-Term Support Services (LTSS) department, Community Supports and community resources. Facilitates and participates in Interdisciplinary Care Team meetings, as applicable. Collaborates with interdepartmental staff in case resolution as needed. Identifies cases needing manager, director or medical director review or input, routes accordingly and closes cases according to procedures and guidelines in a timely manner. Prepares and maintains appropriate documentation of patient care and progress within the documentation platform or care plan as appropriate. Advocates in the member's best interest for necessary funding, treatment alternatives, timelines and coordination of care and frequent evaluations of progress and goals. 10% - Administrative Support Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Follows CalOptima Health's protocol for documenting all case interventions. Ensures reporting of productivity metrics to supervisor. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in social work, psychology, gerontology, public health or related field required. 5 years of clinical experience and/or managed care experience required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office 20% of the time or more. Preferred Qualifications: Licensed Vocational Nurse, Registered Nurse or master's degree in social work, gerontology, public health or related field. Certified Case Manager (CCM) certificate. Bilingual in English and one of CalOptima Health's defined threshold languages (Arabic, Chinese, Farsi, Korean, Spanish, Vietnamese). Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 24, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/care-manager-transitional-care-services-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-76aea38e35971c4e8dad4b7017bdf5ce
Care Manager (Transitional Care Services) (Whole Child Model) CalOptima CalOptima Health is seeking a highly motivated an experienced Care Manager (Transitional Care Services) (Whole Child Model) to join our team. The Care Manager for Transitional Care Services (TCS) Whole Child Model (WCM) will facilitate communication and coordination among all participants of the health care team and the member to ensure the services provided promote quality and cost-effective outcomes for pediatric and young adult members who have recently discharged from the hospital or emergency department (ED). The incumbent will be responsible for providing intensive case management, which includes assessment, planning, implementation, coordination, monitoring and evaluation of the member's needs. Position Information: Department: Case Management Salary Grade: K - $70,000 - $114,268 ($33.65 - $54.9365) Work Arrangement: Full Telework **This position is eligible for telework in California.** Duties & Responsibilities: 85% - Care Management Assesses member needs using a standardized health needs assessment or health risk assessment with member or member's representative. Performs post-discharge assessment to identify member's post-hospital or post-ED discharge needs including but not limited to: Member's physical, functional, social and psychological status Member's cultural and linguistic needs Caregiver resources and available benefits Follow-up provider care and ensuring scheduled appointments. Durable medical equipment and supplies. Community resources. Collaboration with the member's Medical Therapy Program and Regional Center Service Coordinator if appropriate. Develops and implements a member's specific care plan which includes prioritized SMART goals. Care plan will be continuously reviewed, modified and updated to reflect the member's needs. Schedules weekly follow-ups with member or member's representative to assess progress towards goals and identifies barriers to meeting goals. Provides regular outreach to assigned members along with assigned members from a worklist and evaluates quality of service given to members according to department contact standards. Coordinates care and services with members, members' family members/representatives and other providers, as appropriate, including Community Supports and LTSS. Conducts face-to-face meetings at settings outside of CalOptima Health's locations such as in hospitals, skilled nursing facilities, long-term acute care hospitals, recuperative care and in member's home settings with members, members' family members/representatives and other providers, as appropriate. Communicates with member's physicians, specialists, community agencies and vendors to ensure coordination of services. Facilitates referrals to behavioral health/substance use disorder services and identifies and makes referrals to Long-Term Support Services (LTSS) department, Community Supports and community resources. Facilitates and participates in Interdisciplinary Care Team meetings as applicable. Collaborates with interdepartmental staff in case resolution as needed. Identifies cases needing manager, director or medical director review or input, routes accordingly and closes cases according to procedures and guidelines in a timely manner. Prepares and maintains appropriate documentation of patient care and progress within the documentation platform or care plan as appropriate. Advocates in the member's best interest for necessary funding, treatment alternatives, timelines and coordination of care and frequent evaluations of progress and goals. 10% - Administrative Support Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Follows CalOptima Health's protocol for documenting all case interventions. Ensures reporting of productivity metrics to supervisor. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in social work, psychology, gerontology, public health or related field required. 5 years of clinical experience and/or managed care experience required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. Valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office 20% of the time or more. Preferred Qualifications: Licensed Vocational Nurse, Registered Nurse or master's degree in social work, gerontology, public health or related field. 2 Years of pediatric experience. Certified Case Manager (CCM) certificate. Bilingual in English and one of CalOptima Health's defined threshold languages (Arabic, Chinese, Farsi, Korean, Spanish, Vietnamese). Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 24, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/care-manager-transitional-care-services-whole-child-model-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-dc454f01e49e3147966b60a0ce11df1c
Apr 12, 2024
Care Manager (Transitional Care Services) (Whole Child Model) CalOptima CalOptima Health is seeking a highly motivated an experienced Care Manager (Transitional Care Services) (Whole Child Model) to join our team. The Care Manager for Transitional Care Services (TCS) Whole Child Model (WCM) will facilitate communication and coordination among all participants of the health care team and the member to ensure the services provided promote quality and cost-effective outcomes for pediatric and young adult members who have recently discharged from the hospital or emergency department (ED). The incumbent will be responsible for providing intensive case management, which includes assessment, planning, implementation, coordination, monitoring and evaluation of the member's needs. Position Information: Department: Case Management Salary Grade: K - $70,000 - $114,268 ($33.65 - $54.9365) Work Arrangement: Full Telework **This position is eligible for telework in California.** Duties & Responsibilities: 85% - Care Management Assesses member needs using a standardized health needs assessment or health risk assessment with member or member's representative. Performs post-discharge assessment to identify member's post-hospital or post-ED discharge needs including but not limited to: Member's physical, functional, social and psychological status Member's cultural and linguistic needs Caregiver resources and available benefits Follow-up provider care and ensuring scheduled appointments. Durable medical equipment and supplies. Community resources. Collaboration with the member's Medical Therapy Program and Regional Center Service Coordinator if appropriate. Develops and implements a member's specific care plan which includes prioritized SMART goals. Care plan will be continuously reviewed, modified and updated to reflect the member's needs. Schedules weekly follow-ups with member or member's representative to assess progress towards goals and identifies barriers to meeting goals. Provides regular outreach to assigned members along with assigned members from a worklist and evaluates quality of service given to members according to department contact standards. Coordinates care and services with members, members' family members/representatives and other providers, as appropriate, including Community Supports and LTSS. Conducts face-to-face meetings at settings outside of CalOptima Health's locations such as in hospitals, skilled nursing facilities, long-term acute care hospitals, recuperative care and in member's home settings with members, members' family members/representatives and other providers, as appropriate. Communicates with member's physicians, specialists, community agencies and vendors to ensure coordination of services. Facilitates referrals to behavioral health/substance use disorder services and identifies and makes referrals to Long-Term Support Services (LTSS) department, Community Supports and community resources. Facilitates and participates in Interdisciplinary Care Team meetings as applicable. Collaborates with interdepartmental staff in case resolution as needed. Identifies cases needing manager, director or medical director review or input, routes accordingly and closes cases according to procedures and guidelines in a timely manner. Prepares and maintains appropriate documentation of patient care and progress within the documentation platform or care plan as appropriate. Advocates in the member's best interest for necessary funding, treatment alternatives, timelines and coordination of care and frequent evaluations of progress and goals. 10% - Administrative Support Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Follows CalOptima Health's protocol for documenting all case interventions. Ensures reporting of productivity metrics to supervisor. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in social work, psychology, gerontology, public health or related field required. 5 years of clinical experience and/or managed care experience required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. Valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office 20% of the time or more. Preferred Qualifications: Licensed Vocational Nurse, Registered Nurse or master's degree in social work, gerontology, public health or related field. 2 Years of pediatric experience. Certified Case Manager (CCM) certificate. Bilingual in English and one of CalOptima Health's defined threshold languages (Arabic, Chinese, Farsi, Korean, Spanish, Vietnamese). Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 24, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/care-manager-transitional-care-services-whole-child-model-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-dc454f01e49e3147966b60a0ce11df1c
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job Are you interested in using your clinical and administrative skills to make a difference in delivering health and wellness to millions of residents? Join a team who is passionate about the services they provide and is committed to making a difference in the lives of the residents of San Bernardino County. The San Bernardino County Department of Behavioral Health invites qualified professionals to apply for the position of Licensed Psychologist II* . Licensed Psychologists II* are lead workers who direct a small number of clinical staff members. Typical duties consist of providing clinical and administrative consultation to their staff; which includes providing clinical, administrative, and psychological testing supervision for interns and/or staff obtaining hours towards licensure; screening prospective clients for appropriateness of program services; intervening in crisis situations; complex care coordination; auditing and monitoring charts; utilization review; payment authorization; selecting, administering, scoring, and interpreting a wide variety of objective and projective tests, including cognitive, psychodiagnostic, and project measures for the treatment of individuals diagnosed with severe mental illness or severe emotional disturbance; and participating in providing rehabilitative mental health/substance abuse services in clinic, field, and community settings to clients with severe mental, emotional and substance abuse disorders. * Official Title: Clinical Therapist II - Psychologist For additional details, please refer to the Clinical Therapist II - Psychologist job description. Hear from current therapists about their experiences within the County below! The Department of Behavioral Health (DBH) is responsible for providing mental health and substance use disorder services to county residents who are experiencing major mental illness or substance abuse related issues. DBH provides mental health and substance use disorder prevention and treatment services to all age groups, with a primary emphasis on treating children/youth who may be seriously emotionally disturbed, adults who are experiencing a serious and persistent mental illness, and individuals who are experiencing substance use disorders. DBH also provides an array of outreach/engagement, prevention, and early intervention services. DBH's core values are service , integrity , accountability , and trust . DBH is a unique County Department comprised of six (6) service areas: Outpatient Clinics and Youth Services; Substance Use Disorder and Recovery Services; 24-Hour and Emergency Services; Forensic and Homeless Services; Administrative Services; and Program Support Services. The Department currently has a workforce in excess of 1000 positions and an approximate $700 million-dollar annual budget. DBH is also accepting applications for Pre-Licensed Psychologist* and Licensed Psychologist I* . Please click on either job title to be redirected to the corresponding application. Each position requires its own application; submitting applications for multiple positions is in your best interest as they do not interfere with one another. Click HERE to learn more about the Department of Behavioral Health Click HERE to learn more about San Bernardino County Immediate vacancies exist in the following Department of Behavioral Health programs; please indicate your availability for referral to each program in the Supplemental Questionnaire. Serious and Persistent Mentally Ill involved with the Court System (Forensics) The incumbent assigned to this program will function as a lead clinician responsible for providing direct services as well as supervision for additional staff providing services. Incumbent will have primary responsibility for assigning new referrals and conducting supervision of assessments for justice involved adults upon referral to specialty mental health services under the provision and/or facilitation of Mental Health Court and Mental Health Diversion for adults that have been incarcerated or are at risk of becoming incarcerated. Additional duties will include the reviewing and approving of court submitted recommendation reports. A majority of the face-to-face services are conducted within the clinic. Children and Youth Collaborative Services (CYCS) The incumbent assigned to this position will function as a lead clinician and be responsible for providing direct services as well as supervision to other staff providing services. Conducting and supervising Qualified Individual (QI) assessments for youth referred to residential care will be a primary function of this position. QI assessment results will be included in court submitted recommendation reports. Additional responsibilities will include the ongoing provision and facilitation of specialty mental health services. Transitional Age Youth (TAY)/Former system involved Young Adults The incumbent assigned to this position will function as a lead clinician and be responsible for providing direct services as well as supervision to other staff providing services within a One-Stop TAY Center located in the city of San Bernardino. Leading the multidisciplinary team in the provision of specialty mental health services to address the needs of the TAY population, many of which are former system involved youth, will be a primary responsibility of this position. These youth are coping with serious and persistent mental illnesses (SPMI) and are often involved in the shelter bed system. APA-Accredited Pre-Doctoral Internship Program The incumbent assigned to this position will function as a team member and a primary supervisory staff within an APA-Accredited Pre-Doctoral Internship Program. The supervised interns will have primary clinical assignments at various department locations throughout the county. Travel to these locations is required and related expenses will be reimbursed. Providing clinical supervision, testing supervision, in-services, and formal training are all required functions of this position. Additionally, this position will assist in the administrative oversight of the internship program. The list established from this recruitment may be used to fill current and future vacancies as they occur throughout the Department. CONDITIONS OF EMPLOYMENT Pre-Employment Process: Applicants must pass a background check that will include fingerprint/DOJ LiveScan, DMV check, and medical exam. The m edical exam will include a drug and TB test. Applicant must be a U.S. Citizen or permanent U.S. resident. Some positions may require additional background check processes dependent upon the work location. Travel: Travel throughout the County may be required depending on assignment. Employees will be required to make provision for transportation. At the time of hire, a valid California driver license and proof of automobile liability insurance must be produced and maintained for the individual providing the transportation. Compensation Differential: Clinical therapists regularly assigned to work in detention facilities or in the Behavioral Health Inpatient Unit at ARMC receive additional compensation. Indicate your interest and availability for such positions on the Supplemental Questionnaire. Applicants from out of state: if you are not licensed in California, you may not proceed to apply as a Licensed Psychologist and must apply as a Pre-Licensed Psychologist* . Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements License : Must be licensed in the State of California as a Psychologist. Indicate license number and expiration date on the Supplemental Questionnaire. A copy of license is required upon appointment. --AND-- Experience: Six (6) months of Post-Graduate experience in a community mental health setting OR six (6) months of Tiered Clinical Supervision experience. Desired Qualifications Applicants fluent in American Sign Language, Arabic, Korean, Mandarin, Spanish, Tagalog, and/or Vietnamese are strongly encouraged to apply. Additional compensation is associated with positions requiring the use of bilingual skills. Testing of bilingual skills may be required to receive additional compensation. Experience in one or more of the following areas is highly desirable: Two (2) years of experience as a licensed therapist in a behavioral health or social services setting. Experience providing clinical supervision over clinical interns and/or trainees. Experience in a behavioral health or social service setting in a leadership role either managing a special assignment or providing occasional supervisory coverage. Currently employed as a therapist. Government or private inpatient, psychiatric hospital or behavioral health clinics/programs/contract agencies, serving acutely or persistently mentally ill clients. Experience with Medi-Cal Documentation. Experience providing child/adolescent and family therapy. Experience with group and individual therapy services. Experience serving Transitional Aged Youth (TAY). Experience with working in multidisciplinary team settings. Attention to detail and good ability to communicate. Experience with either currently or previously system involved youth (e.g., Child Welfare or Probation). Experience with psychological testing. A graduate of an APA accredited or CAPIC internship or experience as a supervisor in an APA or CAPIC accredited program. Experience in a crisis intervention/brief therapy setting with severely mentally ill adults/children. Experience in quality assurance or utilization review activities. Experience with managed care or insurance plans, such as, but not limited to, Kaiser, Inland Empire Health Plan (IEHP) or Molina Healthcare. Experience with performing clinical screening/assessment duties including screening and resource referrals to care. Experience with intensive care coordination with physical health care providers for severely persistently mentally ill clients. Experience with case management for individuals with severe and persistent mental illness. Experience with coordinating care for individuals with co-occurring substance disorders. Experience in transitional care coordination between inpatient and outpatient levels of care for medical complexity children. Selection Process There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience , as only the most highly qualified applicants will be referred to the Department. Please ensure all relevant experience is indicated in the Application and responses to the Supplemental Questionnaire, as resumes and other attachments will not be reviewed for the competitive evaluation. Completing your application with statements such as "see/refer to resume" or "see attached" rather than completing your work history may affect your eligibility or competitive evaluation score. Be sure to clearly describe your experience in meeting the minimum requirements. If you require technical assistance, please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by computer or browser used to submit the application. EEO/ADA: S an Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form (Download PDF reader) within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click HERE for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Professional Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
The Job Are you interested in using your clinical and administrative skills to make a difference in delivering health and wellness to millions of residents? Join a team who is passionate about the services they provide and is committed to making a difference in the lives of the residents of San Bernardino County. The San Bernardino County Department of Behavioral Health invites qualified professionals to apply for the position of Licensed Psychologist II* . Licensed Psychologists II* are lead workers who direct a small number of clinical staff members. Typical duties consist of providing clinical and administrative consultation to their staff; which includes providing clinical, administrative, and psychological testing supervision for interns and/or staff obtaining hours towards licensure; screening prospective clients for appropriateness of program services; intervening in crisis situations; complex care coordination; auditing and monitoring charts; utilization review; payment authorization; selecting, administering, scoring, and interpreting a wide variety of objective and projective tests, including cognitive, psychodiagnostic, and project measures for the treatment of individuals diagnosed with severe mental illness or severe emotional disturbance; and participating in providing rehabilitative mental health/substance abuse services in clinic, field, and community settings to clients with severe mental, emotional and substance abuse disorders. * Official Title: Clinical Therapist II - Psychologist For additional details, please refer to the Clinical Therapist II - Psychologist job description. Hear from current therapists about their experiences within the County below! The Department of Behavioral Health (DBH) is responsible for providing mental health and substance use disorder services to county residents who are experiencing major mental illness or substance abuse related issues. DBH provides mental health and substance use disorder prevention and treatment services to all age groups, with a primary emphasis on treating children/youth who may be seriously emotionally disturbed, adults who are experiencing a serious and persistent mental illness, and individuals who are experiencing substance use disorders. DBH also provides an array of outreach/engagement, prevention, and early intervention services. DBH's core values are service , integrity , accountability , and trust . DBH is a unique County Department comprised of six (6) service areas: Outpatient Clinics and Youth Services; Substance Use Disorder and Recovery Services; 24-Hour and Emergency Services; Forensic and Homeless Services; Administrative Services; and Program Support Services. The Department currently has a workforce in excess of 1000 positions and an approximate $700 million-dollar annual budget. DBH is also accepting applications for Pre-Licensed Psychologist* and Licensed Psychologist I* . Please click on either job title to be redirected to the corresponding application. Each position requires its own application; submitting applications for multiple positions is in your best interest as they do not interfere with one another. Click HERE to learn more about the Department of Behavioral Health Click HERE to learn more about San Bernardino County Immediate vacancies exist in the following Department of Behavioral Health programs; please indicate your availability for referral to each program in the Supplemental Questionnaire. Serious and Persistent Mentally Ill involved with the Court System (Forensics) The incumbent assigned to this program will function as a lead clinician responsible for providing direct services as well as supervision for additional staff providing services. Incumbent will have primary responsibility for assigning new referrals and conducting supervision of assessments for justice involved adults upon referral to specialty mental health services under the provision and/or facilitation of Mental Health Court and Mental Health Diversion for adults that have been incarcerated or are at risk of becoming incarcerated. Additional duties will include the reviewing and approving of court submitted recommendation reports. A majority of the face-to-face services are conducted within the clinic. Children and Youth Collaborative Services (CYCS) The incumbent assigned to this position will function as a lead clinician and be responsible for providing direct services as well as supervision to other staff providing services. Conducting and supervising Qualified Individual (QI) assessments for youth referred to residential care will be a primary function of this position. QI assessment results will be included in court submitted recommendation reports. Additional responsibilities will include the ongoing provision and facilitation of specialty mental health services. Transitional Age Youth (TAY)/Former system involved Young Adults The incumbent assigned to this position will function as a lead clinician and be responsible for providing direct services as well as supervision to other staff providing services within a One-Stop TAY Center located in the city of San Bernardino. Leading the multidisciplinary team in the provision of specialty mental health services to address the needs of the TAY population, many of which are former system involved youth, will be a primary responsibility of this position. These youth are coping with serious and persistent mental illnesses (SPMI) and are often involved in the shelter bed system. APA-Accredited Pre-Doctoral Internship Program The incumbent assigned to this position will function as a team member and a primary supervisory staff within an APA-Accredited Pre-Doctoral Internship Program. The supervised interns will have primary clinical assignments at various department locations throughout the county. Travel to these locations is required and related expenses will be reimbursed. Providing clinical supervision, testing supervision, in-services, and formal training are all required functions of this position. Additionally, this position will assist in the administrative oversight of the internship program. The list established from this recruitment may be used to fill current and future vacancies as they occur throughout the Department. CONDITIONS OF EMPLOYMENT Pre-Employment Process: Applicants must pass a background check that will include fingerprint/DOJ LiveScan, DMV check, and medical exam. The m edical exam will include a drug and TB test. Applicant must be a U.S. Citizen or permanent U.S. resident. Some positions may require additional background check processes dependent upon the work location. Travel: Travel throughout the County may be required depending on assignment. Employees will be required to make provision for transportation. At the time of hire, a valid California driver license and proof of automobile liability insurance must be produced and maintained for the individual providing the transportation. Compensation Differential: Clinical therapists regularly assigned to work in detention facilities or in the Behavioral Health Inpatient Unit at ARMC receive additional compensation. Indicate your interest and availability for such positions on the Supplemental Questionnaire. Applicants from out of state: if you are not licensed in California, you may not proceed to apply as a Licensed Psychologist and must apply as a Pre-Licensed Psychologist* . Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements License : Must be licensed in the State of California as a Psychologist. Indicate license number and expiration date on the Supplemental Questionnaire. A copy of license is required upon appointment. --AND-- Experience: Six (6) months of Post-Graduate experience in a community mental health setting OR six (6) months of Tiered Clinical Supervision experience. Desired Qualifications Applicants fluent in American Sign Language, Arabic, Korean, Mandarin, Spanish, Tagalog, and/or Vietnamese are strongly encouraged to apply. Additional compensation is associated with positions requiring the use of bilingual skills. Testing of bilingual skills may be required to receive additional compensation. Experience in one or more of the following areas is highly desirable: Two (2) years of experience as a licensed therapist in a behavioral health or social services setting. Experience providing clinical supervision over clinical interns and/or trainees. Experience in a behavioral health or social service setting in a leadership role either managing a special assignment or providing occasional supervisory coverage. Currently employed as a therapist. Government or private inpatient, psychiatric hospital or behavioral health clinics/programs/contract agencies, serving acutely or persistently mentally ill clients. Experience with Medi-Cal Documentation. Experience providing child/adolescent and family therapy. Experience with group and individual therapy services. Experience serving Transitional Aged Youth (TAY). Experience with working in multidisciplinary team settings. Attention to detail and good ability to communicate. Experience with either currently or previously system involved youth (e.g., Child Welfare or Probation). Experience with psychological testing. A graduate of an APA accredited or CAPIC internship or experience as a supervisor in an APA or CAPIC accredited program. Experience in a crisis intervention/brief therapy setting with severely mentally ill adults/children. Experience in quality assurance or utilization review activities. Experience with managed care or insurance plans, such as, but not limited to, Kaiser, Inland Empire Health Plan (IEHP) or Molina Healthcare. Experience with performing clinical screening/assessment duties including screening and resource referrals to care. Experience with intensive care coordination with physical health care providers for severely persistently mentally ill clients. Experience with case management for individuals with severe and persistent mental illness. Experience with coordinating care for individuals with co-occurring substance disorders. Experience in transitional care coordination between inpatient and outpatient levels of care for medical complexity children. Selection Process There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience , as only the most highly qualified applicants will be referred to the Department. Please ensure all relevant experience is indicated in the Application and responses to the Supplemental Questionnaire, as resumes and other attachments will not be reviewed for the competitive evaluation. Completing your application with statements such as "see/refer to resume" or "see attached" rather than completing your work history may affect your eligibility or competitive evaluation score. Be sure to clearly describe your experience in meeting the minimum requirements. If you require technical assistance, please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by computer or browser used to submit the application. EEO/ADA: S an Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form (Download PDF reader) within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click HERE for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Professional Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: Continuous
California State Polytechnic University Pomona
3801 West Temple Avenue, Pomona, CA 91768, USA
MULTICULTURAL POSTDOCTORAL FELLOWSHIP (2 Positions) COUNSELING AND PSYCHOLOGICAL SERVICES Counseling and Psychological Services (CAPS) at Cal Poly Pomona (California State Polytechnic University, Pomona) is pleased to offer 2 Multicultural Postdoctoral Psychology Fellow positions. CAPS post-doctoral training program is designed to train fellows to be culturally humble and ethical generalists with a particular expertise in working with college students from diverse backgrounds. The fellowship is a 12-month full-time position from August 5, 2024 to July 31, 2025. POSITION DESCRIPTION This position affords postdoctoral fellows training and experience in fulfilling the multiple roles of university counseling mental health professionals in a stimulating and collaborative environment, where fellows hone their clinical skills, strengthen their multicultural humility, cultivate intentional and mindful clinical practice, and expand their professional development, ethical awareness, and understanding of self. Under the supervision of psychologists with at least three years post licensure, post-doctoral fellows will provide brief model individual and group therapy, conduct triage and intake evaluations, provide crisis intervention, make referrals to community providers, offer outreach programs, serve as on-site consultants to campus departments, and develop a special project (e.g., workshop, presentation, event) of their choice. Fellows will attend weekly case consultation and treatment planning meetings with senior staff/supervisors for case supervision and staff meetings. Fellows will receive weekly individual supervision and group supervision from licensed psychologists commensurate with California State Board of Psychology licensure requirements. Fellows are required to make formal case presentations to staff. Training seminars are offered the 1st and 3rd weeks of each month. Fellows also have opportunities to pursue various professional development activities (i.e., department and university sponsored training). MAJOR RESPONSIBILITIES AND TASKS Direct Services Duties 1. Provide brief, time-limited individual and group therapy to university students presenting with a broad range of developmental issues and clinical symptoms. 2. Provide triage, intake evaluations, and crisis interventions within the scope of practice delineated by the clinical primary supervisor and training coordinator. 3. Provide consultation and outreach/educational programming to the university community within the range of activity delineated by the primary supervisor, training coordinator, and outreach coordinator. Indirect Services Duties and Supervision 1. Maintain timely electronic clinical records in accordance with legal and ethical standards. 2. Participate in clinical staff meetings. 3. Participate in committee work as needed. 4. Participate in weekly supervision in accordance with licensure laws and regulations of the California Board of Psychology. 5. Participate in training seminars in the 1st and 3rd weeks of each month. QUALIFICATIONS OF CANDIDATES Required Qualifications: • Candidates must have completed a doctoral degree in Counseling or Clinical Psychology and have completed a psychology doctoral internship before the postdoctoral fellowship begins. • Experience working with the TAY (transitional age youth) or young adult population. • Experience in providing brief psychotherapy. • Completion of an APA-accredited doctoral program. Preferred Qualifications: • Completion of an APA-approved doctoral internship. • Experience working in a university counseling center. • Demonstrated interest in working with a diverse, multicultural university population. • Experience with crisis assessment and intervention. STIPEND AND BENEFITS The salary is $47,568 for a 12-month appointment ($3,964/month). University benefits include health, vision, and dental insurance, 13 paid holidays, and paid sick and vacation days. Postdoctoral fellows’ offices are at CAPS. They may provide consultation a few hours a week at a satellite office in another campus department. APPLICATION PROCEDURES The positions are open until filled. Consideration will be given to completed applications submitted by the initial review deadline of 1/19/2024 . Early response is encouraged. Anticipated start date is 8/5/2024. A complete application will consist of: 1) Cover letter addressing the candidate’s interest and background related to the qualifications. 2) Detailed curriculum vitae. 3) Copy of graduate transcripts (copies are sufficient for application, official confirmation of degree required for hire). 4) A list of the names and current contact information of three recent clinical supervisor references. Please apply using the PageUp portal. A background check must satisfactorily be completed before a candidate can be offered this position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for this position. The background check consists of the following: Employment and education verifications, reference checks, and checks of the following systems and databases: National Social Security Number/Address Locator, Felony/Misdemeanor Record, National Criminal Database, Federal Criminal Record, Department of Motor Vehicles Driving Record, and National Sex Offender Registry. California State Polytechnic University, Pomona is an Equal Opportunity, Affirmative Action Employer. The University seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve the people of California, to maintain the excellence of the University, and to offer our students richly varied disciplines, perspectives and ways of knowing and learning. Cal Poly Pomona subscribes to all state and federal regulations and prohibits discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status. The University hires only individuals lawfully authorized to work in the United States. As required by the Clery Disclosure Act, the university’s annual security report is available at http://www.cpp.edu/~police/annual-security-report.shtml . The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Advertised: Dec 21 2023 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
MULTICULTURAL POSTDOCTORAL FELLOWSHIP (2 Positions) COUNSELING AND PSYCHOLOGICAL SERVICES Counseling and Psychological Services (CAPS) at Cal Poly Pomona (California State Polytechnic University, Pomona) is pleased to offer 2 Multicultural Postdoctoral Psychology Fellow positions. CAPS post-doctoral training program is designed to train fellows to be culturally humble and ethical generalists with a particular expertise in working with college students from diverse backgrounds. The fellowship is a 12-month full-time position from August 5, 2024 to July 31, 2025. POSITION DESCRIPTION This position affords postdoctoral fellows training and experience in fulfilling the multiple roles of university counseling mental health professionals in a stimulating and collaborative environment, where fellows hone their clinical skills, strengthen their multicultural humility, cultivate intentional and mindful clinical practice, and expand their professional development, ethical awareness, and understanding of self. Under the supervision of psychologists with at least three years post licensure, post-doctoral fellows will provide brief model individual and group therapy, conduct triage and intake evaluations, provide crisis intervention, make referrals to community providers, offer outreach programs, serve as on-site consultants to campus departments, and develop a special project (e.g., workshop, presentation, event) of their choice. Fellows will attend weekly case consultation and treatment planning meetings with senior staff/supervisors for case supervision and staff meetings. Fellows will receive weekly individual supervision and group supervision from licensed psychologists commensurate with California State Board of Psychology licensure requirements. Fellows are required to make formal case presentations to staff. Training seminars are offered the 1st and 3rd weeks of each month. Fellows also have opportunities to pursue various professional development activities (i.e., department and university sponsored training). MAJOR RESPONSIBILITIES AND TASKS Direct Services Duties 1. Provide brief, time-limited individual and group therapy to university students presenting with a broad range of developmental issues and clinical symptoms. 2. Provide triage, intake evaluations, and crisis interventions within the scope of practice delineated by the clinical primary supervisor and training coordinator. 3. Provide consultation and outreach/educational programming to the university community within the range of activity delineated by the primary supervisor, training coordinator, and outreach coordinator. Indirect Services Duties and Supervision 1. Maintain timely electronic clinical records in accordance with legal and ethical standards. 2. Participate in clinical staff meetings. 3. Participate in committee work as needed. 4. Participate in weekly supervision in accordance with licensure laws and regulations of the California Board of Psychology. 5. Participate in training seminars in the 1st and 3rd weeks of each month. QUALIFICATIONS OF CANDIDATES Required Qualifications: • Candidates must have completed a doctoral degree in Counseling or Clinical Psychology and have completed a psychology doctoral internship before the postdoctoral fellowship begins. • Experience working with the TAY (transitional age youth) or young adult population. • Experience in providing brief psychotherapy. • Completion of an APA-accredited doctoral program. Preferred Qualifications: • Completion of an APA-approved doctoral internship. • Experience working in a university counseling center. • Demonstrated interest in working with a diverse, multicultural university population. • Experience with crisis assessment and intervention. STIPEND AND BENEFITS The salary is $47,568 for a 12-month appointment ($3,964/month). University benefits include health, vision, and dental insurance, 13 paid holidays, and paid sick and vacation days. Postdoctoral fellows’ offices are at CAPS. They may provide consultation a few hours a week at a satellite office in another campus department. APPLICATION PROCEDURES The positions are open until filled. Consideration will be given to completed applications submitted by the initial review deadline of 1/19/2024 . Early response is encouraged. Anticipated start date is 8/5/2024. A complete application will consist of: 1) Cover letter addressing the candidate’s interest and background related to the qualifications. 2) Detailed curriculum vitae. 3) Copy of graduate transcripts (copies are sufficient for application, official confirmation of degree required for hire). 4) A list of the names and current contact information of three recent clinical supervisor references. Please apply using the PageUp portal. A background check must satisfactorily be completed before a candidate can be offered this position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for this position. The background check consists of the following: Employment and education verifications, reference checks, and checks of the following systems and databases: National Social Security Number/Address Locator, Felony/Misdemeanor Record, National Criminal Database, Federal Criminal Record, Department of Motor Vehicles Driving Record, and National Sex Offender Registry. California State Polytechnic University, Pomona is an Equal Opportunity, Affirmative Action Employer. The University seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve the people of California, to maintain the excellence of the University, and to offer our students richly varied disciplines, perspectives and ways of knowing and learning. Cal Poly Pomona subscribes to all state and federal regulations and prohibits discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status. The University hires only individuals lawfully authorized to work in the United States. As required by the Clery Disclosure Act, the university’s annual security report is available at http://www.cpp.edu/~police/annual-security-report.shtml . The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Advertised: Dec 21 2023 Pacific Standard Time Applications close: Closing Date/Time:
California State University (CSU) Northridge
18111 Nordhoff Street, Northridge, CA 91330, USA
Tenure-Track Faculty Position Announcement Department: Educational Psychology & Counseling Faculty Hire Number: #24-34 Rank: Assistant Professor Effective Date of Appointment: August 21, 2024 (Subject to Budgetary Approval) Salary Scale: $76,188 - $80,004 (Dependent upon qualifications) CSUN’s Commitment to You: CSUN is committed to achieving excellence through teaching, scholarship, learning and inclusion. Our values include a respect for all people, building partnerships with the community and the encouragement of innovation, experimentation, and creativity. CSUN strives to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. CSUN is especially interested in candidates who make contributions to equity and inclusion in the pursuit of excellence for all members of the university community. As a Hispanic-serving Institution (HSI), inclusiveness and diversity are integral to CSUN’s commitment to excellence in teaching, research, and engagement. As of Fall 2022, CSUN enrolls ~38,000 students, where 57.3% are Latinx, 19.8% are White, 9.2% are Asian-American, 4.9% are Black/African American, 0.1% are Native American, and 0.2% are Native Hawaiian or Pacific Islander. For more information about the University, visit: http://www.csun.edu About the College : For more information about the College of Education, see: https://www.csun.edu/eisner- education About the Department: For more information about the Department of Educational Psychology & Counseling, see: https://www.csun.edu/eisner-education/educational-psychology-counseling About the Marriage and Family Therapy Program: For more information about the Marriage and Family Therapy program see: https://www.csun.edu/eisner-education/educational-psychology-counseling/ms-marriage-family-therapy Position: The department of Educational Psychology & Counseling at California State University, Northridge (CSUN) is seeking a tenure-track faculty member in Marriage and Family Therapy at the rank of Assistant Professor.Specifically, the Department seeks candidates who: demonstrate and articulate a commitment to socially just and equity minded teaching, scholarship, mentoring, and service sufficient to warrant a tenure-track appointment as an Assistant Professor; can teach through an intersectional lens that uses a systemic, trauma-informed, collaborative, and strengths-based pedagogical approach; demonstrate the ability to effectively work with a diverse student population; and has experience in advising, mentoring, course development, research, and securing external grants. In addition to teaching, the position requires weekly office hours, attending faculty meetings, participation in assessment of student learning, and service to the department, college, and university. The successful candidate will be held to the standards and requirements of the college and department in which he/she/they is/are housed for recommending tenure and promotion. Given CSUN’s commitment to excellence in teaching, research, and engagement in a diverse environment, the successful candidate will help the Department achieve equitable academic outcomes for all students through teaching, student mentorship, scholarship, and service. Required Qualifications: Earned doctorate from an accredited institution in marriage and family therapy or related field. Doctoral degree must be awarded by the hiring date. Marriage and Family Therapy or other clinical mental health licensure or license eligible in California within two years of hire. Eligibility for AAMFT Approved Supervisor Status within two years. Demonstrated clinical and professional experience working with individuals, children, families, and/or community mental health systems that serve minoritized communities. Evidence of, or clear potential for graduate-level teaching experience, both in-person and online. Evidence of, or clear potential for working with and mentoring MFT students of diverse backgrounds at the graduate level. Evidence of, or clear potential for successful scholarly and sustained publication in area of specialty. Evidence of, or clear potential for effective and collaborative University, College, Department, and Community service. Preferred Qualifications: Advanced degree from a Commission on Accreditation for Marriage and Family Therapy Education (COAMFTE) institution. Experience using culturally responsive pedagogy that leads to equitable outcomes for all students. Experience creating a student-centered learning environment. Research experience or potential for working with students from diverse backgrounds. Experience adopting inclusive approaches to mentoring. Evidence of fully formed teaching philosophy. Evidence of a fully formed model of supervision. Clinical and applied skills sufficient to teach practicum and fieldwork courses and conduct live supervision with trainees in marriage and family therapy. Experience with evidence-based practices and clinical assessments relevant to the field. Experience with accreditation, including report writing and evaluation processes. Experience securing external grant funding. Evidence of, or clear potential for demonstrated commitment to successfully engage, build, and sustain healthy, professional working relationships with a diverse student population aligned with Educational Psychology and Counseling Department mission. Responsibilities: Faculty success at CSUN is measured by three criteria: teaching effectiveness; contributions to one's field of study; and service to the University and Community. The standard teaching assignment is 12 units (4 courses per semester). However, new faculty members in their first two years teach 9 units per semester (3 courses). Teach core and specialty courses in Marriage and Family Therapy, which includes chairing thesis/project/comprehensive examination committees. A description of Department courses can be found at: https://catalog.csun.edu/academics/epc/programs/ms-marriage-and-family-therapy/ Participate in program development, coordination, and evaluation, including assessment and accreditation processes and data collection. Recruit, advise, and mentor minoritized and differently-abled students. Train therapists who can effectively work with diverse populations and collaborate with other professionals. Peer-reviewed publications and presentations at academic and professional conferences are important for tenure and promotion, and CSUN faculty members can apply for competitive awards that provide course releases and funding for research or fund travel for research. Tenure-track faculty members participate in shared governance, usually in Department, College, and University committees and other service assignments. The position requires weekly student hours, attending faculty meetings, mentoring of diverse student body, and service to the department, college, and university. The successful candidate will remain current in field(s) of specialization through on-going professional development and be held to the standards and requirements of the college and department in which they are housed for recommending tenure and promotion. Application Deadline: Screening of applications will begin December 14, 2023 . Priority will be given to applicants who meet the screening deadline; however, the position will remain open until filled. How to Apply: Candidates should apply by completing the CSUN online application. To apply and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers Applicants must submit: Letter of intent addressing each of the required qualifications as well as any preferred qualifications Curriculum vitae Unofficial graduate transcripts (official transcripts will be required for the finalists) Records and/or evaluations of teaching effectiveness One example of publication (optional) to the website in the section above. In later stages of the search process, applicants may be requested to provide additional materials, including verification of terminal degrees, licenses, and certificates. Evidence of degree(s) and license/license eligibility required at time of hire. At time of appointment, the successful candidate, if not a U.S. citizen, must have authorization from the United States Citizenship and Immigration Services (USCIS) to work in the United States. General Information: In compliance with the Annual Security Report & Fire Safety Report of Campus Security Policy and Campus Crime Statistics Act, California State University, Northridge has made crime-reporting statistics available on-line here . Print copies are available by request from the Department of Police Services, the Office for Faculty Affairs, and the Office of Equity and Diversity. The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California. CSUN is an Equal Opportunity Employer and prohibits discrimination based on race, color, ethnicity, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, and disability. Our nondiscrimination policy is set forth in CSU Nondiscrimination Policy . Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Alberto Restori at 818-677- 2599. Advertised: Nov 13 2023 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Tenure-Track Faculty Position Announcement Department: Educational Psychology & Counseling Faculty Hire Number: #24-34 Rank: Assistant Professor Effective Date of Appointment: August 21, 2024 (Subject to Budgetary Approval) Salary Scale: $76,188 - $80,004 (Dependent upon qualifications) CSUN’s Commitment to You: CSUN is committed to achieving excellence through teaching, scholarship, learning and inclusion. Our values include a respect for all people, building partnerships with the community and the encouragement of innovation, experimentation, and creativity. CSUN strives to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. CSUN is especially interested in candidates who make contributions to equity and inclusion in the pursuit of excellence for all members of the university community. As a Hispanic-serving Institution (HSI), inclusiveness and diversity are integral to CSUN’s commitment to excellence in teaching, research, and engagement. As of Fall 2022, CSUN enrolls ~38,000 students, where 57.3% are Latinx, 19.8% are White, 9.2% are Asian-American, 4.9% are Black/African American, 0.1% are Native American, and 0.2% are Native Hawaiian or Pacific Islander. For more information about the University, visit: http://www.csun.edu About the College : For more information about the College of Education, see: https://www.csun.edu/eisner- education About the Department: For more information about the Department of Educational Psychology & Counseling, see: https://www.csun.edu/eisner-education/educational-psychology-counseling About the Marriage and Family Therapy Program: For more information about the Marriage and Family Therapy program see: https://www.csun.edu/eisner-education/educational-psychology-counseling/ms-marriage-family-therapy Position: The department of Educational Psychology & Counseling at California State University, Northridge (CSUN) is seeking a tenure-track faculty member in Marriage and Family Therapy at the rank of Assistant Professor.Specifically, the Department seeks candidates who: demonstrate and articulate a commitment to socially just and equity minded teaching, scholarship, mentoring, and service sufficient to warrant a tenure-track appointment as an Assistant Professor; can teach through an intersectional lens that uses a systemic, trauma-informed, collaborative, and strengths-based pedagogical approach; demonstrate the ability to effectively work with a diverse student population; and has experience in advising, mentoring, course development, research, and securing external grants. In addition to teaching, the position requires weekly office hours, attending faculty meetings, participation in assessment of student learning, and service to the department, college, and university. The successful candidate will be held to the standards and requirements of the college and department in which he/she/they is/are housed for recommending tenure and promotion. Given CSUN’s commitment to excellence in teaching, research, and engagement in a diverse environment, the successful candidate will help the Department achieve equitable academic outcomes for all students through teaching, student mentorship, scholarship, and service. Required Qualifications: Earned doctorate from an accredited institution in marriage and family therapy or related field. Doctoral degree must be awarded by the hiring date. Marriage and Family Therapy or other clinical mental health licensure or license eligible in California within two years of hire. Eligibility for AAMFT Approved Supervisor Status within two years. Demonstrated clinical and professional experience working with individuals, children, families, and/or community mental health systems that serve minoritized communities. Evidence of, or clear potential for graduate-level teaching experience, both in-person and online. Evidence of, or clear potential for working with and mentoring MFT students of diverse backgrounds at the graduate level. Evidence of, or clear potential for successful scholarly and sustained publication in area of specialty. Evidence of, or clear potential for effective and collaborative University, College, Department, and Community service. Preferred Qualifications: Advanced degree from a Commission on Accreditation for Marriage and Family Therapy Education (COAMFTE) institution. Experience using culturally responsive pedagogy that leads to equitable outcomes for all students. Experience creating a student-centered learning environment. Research experience or potential for working with students from diverse backgrounds. Experience adopting inclusive approaches to mentoring. Evidence of fully formed teaching philosophy. Evidence of a fully formed model of supervision. Clinical and applied skills sufficient to teach practicum and fieldwork courses and conduct live supervision with trainees in marriage and family therapy. Experience with evidence-based practices and clinical assessments relevant to the field. Experience with accreditation, including report writing and evaluation processes. Experience securing external grant funding. Evidence of, or clear potential for demonstrated commitment to successfully engage, build, and sustain healthy, professional working relationships with a diverse student population aligned with Educational Psychology and Counseling Department mission. Responsibilities: Faculty success at CSUN is measured by three criteria: teaching effectiveness; contributions to one's field of study; and service to the University and Community. The standard teaching assignment is 12 units (4 courses per semester). However, new faculty members in their first two years teach 9 units per semester (3 courses). Teach core and specialty courses in Marriage and Family Therapy, which includes chairing thesis/project/comprehensive examination committees. A description of Department courses can be found at: https://catalog.csun.edu/academics/epc/programs/ms-marriage-and-family-therapy/ Participate in program development, coordination, and evaluation, including assessment and accreditation processes and data collection. Recruit, advise, and mentor minoritized and differently-abled students. Train therapists who can effectively work with diverse populations and collaborate with other professionals. Peer-reviewed publications and presentations at academic and professional conferences are important for tenure and promotion, and CSUN faculty members can apply for competitive awards that provide course releases and funding for research or fund travel for research. Tenure-track faculty members participate in shared governance, usually in Department, College, and University committees and other service assignments. The position requires weekly student hours, attending faculty meetings, mentoring of diverse student body, and service to the department, college, and university. The successful candidate will remain current in field(s) of specialization through on-going professional development and be held to the standards and requirements of the college and department in which they are housed for recommending tenure and promotion. Application Deadline: Screening of applications will begin December 14, 2023 . Priority will be given to applicants who meet the screening deadline; however, the position will remain open until filled. How to Apply: Candidates should apply by completing the CSUN online application. To apply and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers Applicants must submit: Letter of intent addressing each of the required qualifications as well as any preferred qualifications Curriculum vitae Unofficial graduate transcripts (official transcripts will be required for the finalists) Records and/or evaluations of teaching effectiveness One example of publication (optional) to the website in the section above. In later stages of the search process, applicants may be requested to provide additional materials, including verification of terminal degrees, licenses, and certificates. Evidence of degree(s) and license/license eligibility required at time of hire. At time of appointment, the successful candidate, if not a U.S. citizen, must have authorization from the United States Citizenship and Immigration Services (USCIS) to work in the United States. General Information: In compliance with the Annual Security Report & Fire Safety Report of Campus Security Policy and Campus Crime Statistics Act, California State University, Northridge has made crime-reporting statistics available on-line here . Print copies are available by request from the Department of Police Services, the Office for Faculty Affairs, and the Office of Equity and Diversity. The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California. CSUN is an Equal Opportunity Employer and prohibits discrimination based on race, color, ethnicity, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, and disability. Our nondiscrimination policy is set forth in CSU Nondiscrimination Policy . Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Alberto Restori at 818-677- 2599. Advertised: Nov 13 2023 Pacific Standard Time Applications close: Closing Date/Time:
Care Manager CalOptima CalOptima Health is seeking a highly motivated an experienced Care Manager to join our team. The Care Manager will facilitate communication and coordination among all participants of the health care team and the member to ensure the services provided promote quality and cost-effective outcomes. The incumbent will be responsible for providing intensive case management, which includes assessment, planning, implementation, coordination, monitoring and evaluation of the member's needs. Position Information: Department: Case Management Salary Grade: K - $70,000 - $114,268 ($33.65 - $54.9365) Work Arrangement: Full Telework **This position is eligible for telework in California.** Duties & Responsibilities: 85% - Care Management Assesses member needs using a standardized health needs assessment or health risk assessment with member. Performs comprehensive, disease specific, clinical assessments of all identified cases, at minimum, annually which includes, but is not limited to, assessment of: Member's physical, functional, social and psychological status Member's cultural and linguistic needs Caregiver resources and available benefits Performs post-discharge assessment to identify member's post-hospital or post-ED discharge needs including but not limited to: Member's physical, functional, social and psychological status Member's cultural and linguistic needs Caregiver resources and available benefits Follow-up provider care and ensuring scheduled appointments Durable medical equipment and supplies Community resources Develops and implements a member's specific care plan which includes prioritized SMART goals. Care plan will be continuously reviewed, modified and updated to reflect the member's needs, at minimum, annually or upon change in condition. Schedules follow-ups to assess progress towards goals and identifies barriers to meeting goals. Provides regular outreach to assigned members along with members from a worklist and evaluates quality of service given to members according to department contact standards. Coordinates care and services with members, members' family members/representatives and other providers, as appropriate, including Community Supports and LTSS. Conducts face-to-face meetings at settings outside of CalOptima Health's locations such as in hospitals, skilled nursing facilities, long-term acute care hospitals, recuperative care and in member's home settings with members, members' family members/representatives and other providers, as appropriate. Communicates with Member's physicians, specialists, community agencies and vendors to ensure coordination of services. Facilitates referrals to behavioral health/substance use disorder services and identifies and makes referrals to Long-Term Support Services (LTSS) department, Community Supports and community resources. Facilitates and participates in Interdisciplinary Care Team meetings, as applicable. Collaborates with interdepartmental staff in case resolution as needed. Identifies cases needing manager, director or medical director review or input, routes accordingly and closes cases according to procedures and guidelines in a timely manner. Prepares and maintains appropriate documentation of patient care and progress within the documentation platform or care plan as appropriate. Advocates in the member's best interest for necessary funding, treatment alternatives, timelines and coordination of care and frequent evaluations of progress and goals. 10% - Administrative Support Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Follows CalOptima Health's protocol for documenting all case interventions. Ensures reporting of productivity metrics to supervisor. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in social work, psychology, gerontology, public health or related field required. 5 years of clinical experience and/or managed care experience required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. Valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office 20% of the time or more. Preferred Qualifications: Licensed Vocational Nurse, Registered Nurse or master's degree in social work, gerontology, public health or related field. Certified Case Manager (CCM) certificate. Bilingual in English and one of CalOptima Health's defined threshold languages (Arabic, Chinese, Farsi, Korean, Spanish, Vietnamese). Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 25, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/care-manager-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-5706853eb60c514da26ae22ee3d321b1
Apr 13, 2024
Full Time
Care Manager CalOptima CalOptima Health is seeking a highly motivated an experienced Care Manager to join our team. The Care Manager will facilitate communication and coordination among all participants of the health care team and the member to ensure the services provided promote quality and cost-effective outcomes. The incumbent will be responsible for providing intensive case management, which includes assessment, planning, implementation, coordination, monitoring and evaluation of the member's needs. Position Information: Department: Case Management Salary Grade: K - $70,000 - $114,268 ($33.65 - $54.9365) Work Arrangement: Full Telework **This position is eligible for telework in California.** Duties & Responsibilities: 85% - Care Management Assesses member needs using a standardized health needs assessment or health risk assessment with member. Performs comprehensive, disease specific, clinical assessments of all identified cases, at minimum, annually which includes, but is not limited to, assessment of: Member's physical, functional, social and psychological status Member's cultural and linguistic needs Caregiver resources and available benefits Performs post-discharge assessment to identify member's post-hospital or post-ED discharge needs including but not limited to: Member's physical, functional, social and psychological status Member's cultural and linguistic needs Caregiver resources and available benefits Follow-up provider care and ensuring scheduled appointments Durable medical equipment and supplies Community resources Develops and implements a member's specific care plan which includes prioritized SMART goals. Care plan will be continuously reviewed, modified and updated to reflect the member's needs, at minimum, annually or upon change in condition. Schedules follow-ups to assess progress towards goals and identifies barriers to meeting goals. Provides regular outreach to assigned members along with members from a worklist and evaluates quality of service given to members according to department contact standards. Coordinates care and services with members, members' family members/representatives and other providers, as appropriate, including Community Supports and LTSS. Conducts face-to-face meetings at settings outside of CalOptima Health's locations such as in hospitals, skilled nursing facilities, long-term acute care hospitals, recuperative care and in member's home settings with members, members' family members/representatives and other providers, as appropriate. Communicates with Member's physicians, specialists, community agencies and vendors to ensure coordination of services. Facilitates referrals to behavioral health/substance use disorder services and identifies and makes referrals to Long-Term Support Services (LTSS) department, Community Supports and community resources. Facilitates and participates in Interdisciplinary Care Team meetings, as applicable. Collaborates with interdepartmental staff in case resolution as needed. Identifies cases needing manager, director or medical director review or input, routes accordingly and closes cases according to procedures and guidelines in a timely manner. Prepares and maintains appropriate documentation of patient care and progress within the documentation platform or care plan as appropriate. Advocates in the member's best interest for necessary funding, treatment alternatives, timelines and coordination of care and frequent evaluations of progress and goals. 10% - Administrative Support Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Follows CalOptima Health's protocol for documenting all case interventions. Ensures reporting of productivity metrics to supervisor. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in social work, psychology, gerontology, public health or related field required. 5 years of clinical experience and/or managed care experience required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. Valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office 20% of the time or more. Preferred Qualifications: Licensed Vocational Nurse, Registered Nurse or master's degree in social work, gerontology, public health or related field. Certified Case Manager (CCM) certificate. Bilingual in English and one of CalOptima Health's defined threshold languages (Arabic, Chinese, Farsi, Korean, Spanish, Vietnamese). Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 25, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/care-manager-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-5706853eb60c514da26ae22ee3d321b1
Customer Service Rep - Lead (Bilingual) CalOptima CalOptima Health is seeking a highly motivated an experienced Customer Service Rep - Lead (Bilingual) to join our team. The Customer Service Rep - Lead will provide services to CalOptima Health members and providers. The incumbent will assist members and providers with questions related to the Medi-Cal and OneCare programs for Orange County. The incumbent will provide information regarding eligibility, enrollment and benefits to CalOptima Health members and member eligibility information to CalOptima Health providers and will serve as a mentor and resource for Customer Service Representatives (CSRs). Position Information: Department: Customer Service Salary Grade: G - $55,000 - $82,786 ($26.44 - $39.8010) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 80% - Program Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Monitors key performance indicators to ensure regulatory requirements are achieved and maintained. Processes member and provider information. Answers member and provider questions in-person or telephonically. Refers issues interdepartmentally and makes recommendations for further contacts within CalOptima Health. Documents contact information via the Facets computer system. Functions efficiently and productively in a high-volume telephone call center and maintains departmental performance and productivity standards. Handles or routes escalated calls appropriately. Assists supervisor with daily monitoring of customer service tasks, projects and case queues. Assists supervisor with CSR monthly performance reports and provides feedback for annual CSR evaluations. Monitors and addresses queue volume and wait times. Aids leadership in identifying and resolving operational problems using defined processes, expertise and judgement. Collaborates with supervisors and interdepartmentally to develop strategies to reinforce, train and disseminate information to meet operational and service performance requirements. Contributes subject matter expertise and carries out project assignments in a timely and effective manner by adhering to company and departmental policies and procedures. 15% - Administrative Support Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Sends daily call center reports. Helps in coordination of staff meetings and presentations. 5% - Completes other projects and duties as assigned. Minimum Qualifications: High School diploma or equivalent required. 3 years of customer/member services experience, including 2 years of call center capacity required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese) required. Preferred Qualifications: 2 years of experience in Health Maintenance Organization (HMO), Medi-Cal/Medicaid and health services experience. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is May 2, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/customer-service-rep-lead-bilingual-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-4719fb27e68dc0439735400b8d375034
Apr 20, 2024
Full Time
Customer Service Rep - Lead (Bilingual) CalOptima CalOptima Health is seeking a highly motivated an experienced Customer Service Rep - Lead (Bilingual) to join our team. The Customer Service Rep - Lead will provide services to CalOptima Health members and providers. The incumbent will assist members and providers with questions related to the Medi-Cal and OneCare programs for Orange County. The incumbent will provide information regarding eligibility, enrollment and benefits to CalOptima Health members and member eligibility information to CalOptima Health providers and will serve as a mentor and resource for Customer Service Representatives (CSRs). Position Information: Department: Customer Service Salary Grade: G - $55,000 - $82,786 ($26.44 - $39.8010) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 80% - Program Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Monitors key performance indicators to ensure regulatory requirements are achieved and maintained. Processes member and provider information. Answers member and provider questions in-person or telephonically. Refers issues interdepartmentally and makes recommendations for further contacts within CalOptima Health. Documents contact information via the Facets computer system. Functions efficiently and productively in a high-volume telephone call center and maintains departmental performance and productivity standards. Handles or routes escalated calls appropriately. Assists supervisor with daily monitoring of customer service tasks, projects and case queues. Assists supervisor with CSR monthly performance reports and provides feedback for annual CSR evaluations. Monitors and addresses queue volume and wait times. Aids leadership in identifying and resolving operational problems using defined processes, expertise and judgement. Collaborates with supervisors and interdepartmentally to develop strategies to reinforce, train and disseminate information to meet operational and service performance requirements. Contributes subject matter expertise and carries out project assignments in a timely and effective manner by adhering to company and departmental policies and procedures. 15% - Administrative Support Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Sends daily call center reports. Helps in coordination of staff meetings and presentations. 5% - Completes other projects and duties as assigned. Minimum Qualifications: High School diploma or equivalent required. 3 years of customer/member services experience, including 2 years of call center capacity required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese) required. Preferred Qualifications: 2 years of experience in Health Maintenance Organization (HMO), Medi-Cal/Medicaid and health services experience. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is May 2, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/customer-service-rep-lead-bilingual-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-4719fb27e68dc0439735400b8d375034
Personal Care Coordinator (HRA Outreach) (Bilingual) CalOptima CalOptima Health is seeking a highly motivated an experienced Personal Care Coordinator (HRA Outreach) (Bilingual) to join our team. The Personal Care Coordinator (HRA Outreach) will support the members in completing their health risk assessment (HRA). The incumbent will ensure communication of the member's HRA and care plan with the member, primary care provider (PCP) and health care team. The incumbent will identify barriers to member's care and assist in improving these barriers for all levels of care. The incumbent will work closely with the PCP and the health care team to ensure member access to timely services and coordination of care. Position Information: Department: Case Management Salary Grade: C - $43,281 - $61,798/year Work Arrangement: Full Telework Duties & Responsibilities: 50% - Program Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Performs outreach to members to coordinate completion of the initial and annual HRA, conducts telephonic and/or in-person HRAs as necessary and ensures data entry of HRAs received via email. Interviews members to determine strengths, problems, functional status, goals and need for specific services/resources. Maintains documentation of member's case, care plan, interventions, and interdisciplinary care team within CalOptima Health's medical management system. Collaborates with PCP and health care team to ensure timely communication of member's clinical information. Partners with licensed professionals in the development of an initial care plan for each member, incorporating the HRA and all assessment findings. Facilitates communication of initial care plan to the PCP and member, as necessary. Identifies the need for, and facilitates, referrals to Long Term Support Services (LTSS), Behavioral Health and community resources. Oversees warm transfers to member's assigned Case Manager in accordance with member needs, when appropriate. Works with Case Management staff to expedite the resolution of member concerns. Guides members in understanding and accessing the benefits they are entitled to under Medi-Cal. 45% - Administrative Support Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Notifies member's care team of key event triggers. Maintains compliance with established departmental productivity guidelines. Ensures reporting of productivity metrics to supervisor as required. 5% - Other Completes other projects and duties as assigned. Minimum Qualifications High School diploma or equivalent required. 1 year of experience working with the needs of seniors or persons with disabilities (SPD) in a customer/member service capacity required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Bilingual in English and one of CalOptima Health's defined threshold languages (Arabic, Chinese, Farsi, Korean, Spanish, Vietnamese) required. Valid driver's license and vehicle, or other approved means of transportation, an acceptable driving record, and current auto insurance will be required for work away from the primary office 20% of the time or more. Preferred Qualifications: Bachelor's degree in healthcare management or related field. 1 year of Health Maintenance Organization (HMO), Medi-Cal and/or health services experience. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is March 26, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/personal-care-coordinator-hra-outreach-bilingual-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-91afc0adc4e589428d51f4728b60e573
Apr 27, 2024
Personal Care Coordinator (HRA Outreach) (Bilingual) CalOptima CalOptima Health is seeking a highly motivated an experienced Personal Care Coordinator (HRA Outreach) (Bilingual) to join our team. The Personal Care Coordinator (HRA Outreach) will support the members in completing their health risk assessment (HRA). The incumbent will ensure communication of the member's HRA and care plan with the member, primary care provider (PCP) and health care team. The incumbent will identify barriers to member's care and assist in improving these barriers for all levels of care. The incumbent will work closely with the PCP and the health care team to ensure member access to timely services and coordination of care. Position Information: Department: Case Management Salary Grade: C - $43,281 - $61,798/year Work Arrangement: Full Telework Duties & Responsibilities: 50% - Program Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Performs outreach to members to coordinate completion of the initial and annual HRA, conducts telephonic and/or in-person HRAs as necessary and ensures data entry of HRAs received via email. Interviews members to determine strengths, problems, functional status, goals and need for specific services/resources. Maintains documentation of member's case, care plan, interventions, and interdisciplinary care team within CalOptima Health's medical management system. Collaborates with PCP and health care team to ensure timely communication of member's clinical information. Partners with licensed professionals in the development of an initial care plan for each member, incorporating the HRA and all assessment findings. Facilitates communication of initial care plan to the PCP and member, as necessary. Identifies the need for, and facilitates, referrals to Long Term Support Services (LTSS), Behavioral Health and community resources. Oversees warm transfers to member's assigned Case Manager in accordance with member needs, when appropriate. Works with Case Management staff to expedite the resolution of member concerns. Guides members in understanding and accessing the benefits they are entitled to under Medi-Cal. 45% - Administrative Support Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Notifies member's care team of key event triggers. Maintains compliance with established departmental productivity guidelines. Ensures reporting of productivity metrics to supervisor as required. 5% - Other Completes other projects and duties as assigned. Minimum Qualifications High School diploma or equivalent required. 1 year of experience working with the needs of seniors or persons with disabilities (SPD) in a customer/member service capacity required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Bilingual in English and one of CalOptima Health's defined threshold languages (Arabic, Chinese, Farsi, Korean, Spanish, Vietnamese) required. Valid driver's license and vehicle, or other approved means of transportation, an acceptable driving record, and current auto insurance will be required for work away from the primary office 20% of the time or more. Preferred Qualifications: Bachelor's degree in healthcare management or related field. 1 year of Health Maintenance Organization (HMO), Medi-Cal and/or health services experience. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is March 26, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/personal-care-coordinator-hra-outreach-bilingual-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-91afc0adc4e589428d51f4728b60e573
Claims Examiner CalOptima CalOptima Health is seeking a highly motivated an experienced Claims Examiner to join our team. The Claims Examiner will be responsible for analyzing and validating claim data elements and claims processing. The incumbent will be responsible for adhering to the regulatory and internal processing guidelines in conjunction with CalOptima Health policies and procedures related to claims adjudication. Position Information: Department: Claims Administration Salary Grade: C - $43,281 - $61,798 ($20.81 - $29.7106) Work Arrangement: Full Telework **This position is eligible for telework in California.** Duties & Responsibilities: 85% - Claims Support Performs thorough review of pended claims for billing errors and/or questionable billing practices that might include duplicate billing and unbundling of services. Processes non-institutional claim types. Corrects system generated errors manually prior to final claims adjudication. Processes claims based upon CalOptima Health contractual agreements or pricing agreements, applicable regulatory legislation, claims processing guidelines and CalOptima Health policies and procedures. Analyzes and validates Medi-Cal pricing; researches, adjusts and adjudicates claims; reviews services for accurate charges and utilizes current billing code sets, i.e. International Classification Diseases (ICD10) codes, Current Procedural Terminology (CPT) codes and/or authorization guidelines as reference. Validates eligibility and other possible health insurance coverage on the claim. Alerts manager or supervisor of more complex issues that arise. Processes claim exception reports as assigned. 10% - Administrative Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. 5% - Completes other projects and duties as assigned by management. Minimum Qualifications: High School diploma or equivalent required. 1 year of related claims processing experience required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Experience processing online claims in a managed care environment. Experience processing Medi-Cal claims. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 23, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/claims-examiner-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-9daf340b4d064445940a8eff07b82826
Apr 11, 2024
Claims Examiner CalOptima CalOptima Health is seeking a highly motivated an experienced Claims Examiner to join our team. The Claims Examiner will be responsible for analyzing and validating claim data elements and claims processing. The incumbent will be responsible for adhering to the regulatory and internal processing guidelines in conjunction with CalOptima Health policies and procedures related to claims adjudication. Position Information: Department: Claims Administration Salary Grade: C - $43,281 - $61,798 ($20.81 - $29.7106) Work Arrangement: Full Telework **This position is eligible for telework in California.** Duties & Responsibilities: 85% - Claims Support Performs thorough review of pended claims for billing errors and/or questionable billing practices that might include duplicate billing and unbundling of services. Processes non-institutional claim types. Corrects system generated errors manually prior to final claims adjudication. Processes claims based upon CalOptima Health contractual agreements or pricing agreements, applicable regulatory legislation, claims processing guidelines and CalOptima Health policies and procedures. Analyzes and validates Medi-Cal pricing; researches, adjusts and adjudicates claims; reviews services for accurate charges and utilizes current billing code sets, i.e. International Classification Diseases (ICD10) codes, Current Procedural Terminology (CPT) codes and/or authorization guidelines as reference. Validates eligibility and other possible health insurance coverage on the claim. Alerts manager or supervisor of more complex issues that arise. Processes claim exception reports as assigned. 10% - Administrative Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. 5% - Completes other projects and duties as assigned by management. Minimum Qualifications: High School diploma or equivalent required. 1 year of related claims processing experience required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Experience processing online claims in a managed care environment. Experience processing Medi-Cal claims. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 23, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/claims-examiner-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-9daf340b4d064445940a8eff07b82826