TEXAS PARKS AND WILDLIFE
Multiple Locations, Texas, United States
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Program Specialist I-VII Army No Military Crosswalk. Qualified veterans are encouraged to apply. Program Specialist I-VII Navy OS, YN, YNS, 611X, 612X, 641X, 712X Program Specialist I-VII Coast Guard OS, YN, OSS, PERS, Program Specialist I-VII Marine Corps No Military Crosswalk. Qualified veterans are encouraged to apply. Program Specialist I-VII Air Force 8U000, 16GX, 60C0, 63G0, 86M0, 86P0, 88A0, 88B0 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: 1. Veteran- DD214 showing honorable discharge. 2. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. 3. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. 4. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. 5. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Dale F. Prochaska, (325) 203-8856 PHYSICAL WORK ADDRESS: To Be Determined. Position to be located within Wildlife Region I or II. Prefer office location on a WMA within Region I or II. GENERAL DESCRIPTION: Under the supervision of the Wildlife Region II Director, provides advanced consultative services and assistance to Wildlife Region I and II staff regarding databases, emerging technology issues, data collection, Geographic Information Systems (GIS), and remote sensing. Complex responsibilities for developing, overseeing, and implementing computer technologies, GIS, spatial databases, and web-based applications to provide intranet and internet access to historical and current data collected by department biologists. Uses broad discretion to coordinate with field data collectors and biologists to ensure data standardization, accuracy, and integrity. Assists in various other database, data collection, data analysis, research design, and cartographic needs of Wildlife Division research, survey, and management operations. Trains staff in the latest technologies and data collection software used in Wildlife Division programs. Performs additional duties as assigned. Complies with all Agency, Division, and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS: Education: Program Specialist III-IV-V: Graduation from an accredited college or university with a Bachelor's degree in Wildlife Biology, Wildlife Management, Geography, Natural Sciences, or a closely related field with coursework in GIS and remote sensing. Experience: Program Specialist III: Two years of professional experience in natural resource management with significant experience in IT, GIS, and ESRI applications; Program Specialist IV: Three years of professional experience in natural resource management with significant experience in IT, GIS, and ESRI applications; Program Specialist V: Five years of professional experience in natural resource management with significant experience in IT, GIS, and ESRI applications. Licensure: Applicant must possess or be able to obtain, within 30 days of employment, a valid Class "C" Texas driver's license; Must possess or be able to obtain, within 90 days of employment, Part 107 Unmanned Aerial Vehicle (UAV) remote pilot's license. NOTE: Retention of position contingent upon obtaining and maintaining required license ACCEPTABLE SUBSTITUTIONS: Experience: Graduation from an accredited college or university with a Master's degree may substitute for one year of the required experience; Graduation from an accredited college or university with a PhD may substitute for two years of the required experience. PREFERRED QUALIFICATIONS: Experience: Experience piloting UAV for collection of imagery; Experience processing UAV collected imagery; Experience developing applications with ArcGIS Online, ArcGIS Collector and Survey 123; Experience with basic computer troubleshooting, repair, and upgrades. KNOWLEDGE, SKILLS, AND ABILITIES PS III-V: Knowledge of basic cartographic conventions and techniques; Knowledge of basic wildlife and fisheries research techniques and data collection procedures; Knowledge of GIS software; Knowledge of remote sensing software; Knowledge of ArcGIS Online and mobile applications such as ArcGIS Field Maps and Survey123; Knowledge of Windows 10/11, iOS and Android operating systems; Knowledge of desktop computer hardware; Knowledge of Texas wildlife and habitats; PS III: Skill in technical writing and verbal communications; Skill in learning new computer systems hardware and software quickly; Skill in desktop computers and basic network troubleshooting; Skill in using the Office 365 Suite (Word, Excel, PowerPoint, Access, Outlook, Publisher, OneDrive); Skill in applying and utilizing ArcGIS Online and mobile applications such as ArcGIS Field Maps and Survey123; Skill in effectively working with data-entry, data analysis, GIS, and database personnel; Skill in developing data models and databases; PS IV: Skills of a PS III PLUS: Skill in creating, using, and maintaining GIS, relational databases, web-based and mobile applications; Skill in working as part of a team of scientists and with staff across TPWD divisions; Skill in managing several projects simultaneously; Skill in developing and managing ArcGIS Online and mobile applications such as ArcGIS Field Maps and Survey123; Skill in creating, using, and maintaining GIS, relational databases, web-based and mobile applications; PS V: Skills of a PS IV PLUS: Skill in GIS scripting and database programming and operations utilizing software such as ArcGIS Pro, QGIS, MS Access, MS SQL, R, Python, and GoogleEarth Pro; Skill in utilizing remote sensing software, such as Pix4D, ERDAS imagery analysis, and ground-truthing techniques using GPS; PS III: Ability to work under general supervision with moderate latitude for the use of initiative and independent judgment; Ability to plan, organize, and accomplish work without close supervision; Ability to work as part of a team of scientists and with staff across TPWD divisions; Ability to managing several projects simultaneously; Ability to apply and utilize ArcGIS Online and mobile applications such as ArcGIS Collector and Survey123; Ability to create, use, and maintain GIS, relational databases, web-based and mobile applications; Ability to conduct work activities in accordance with TPWD safety program; PS IV: Abilities of a PS III PLUS: Ability to work under limited supervision with moderate latitude for the use of initiative and independent judgment; Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities; Ability to lead trainings in GIS and computer technologies; PS V: Abilities of a PS IV PLUS: Ability to work under limited supervision with considerable latitude for the use of initiative and independent judgment; Ability to make independent decisions and evaluations while adjusting work plans accordingly. WORKING CONDITIONS: Required to work from 8:00 a.m. to 5:00 p.m., Monday through Friday; Required to work on holidays, weekends, and hours other than 8:00a.m. to 5:00 p.m. as necessary; Required to perform work outdoors, occasionally in adverse weather conditions; Required to travel 40% with possible overnight stays; Required to operate a State vehicle; Must conform to TPWD dress and grooming standards, work rules and safety procedures; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: May 20, 2024, 11:59:00 PM
Apr 23, 2024
Full Time
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Program Specialist I-VII Army No Military Crosswalk. Qualified veterans are encouraged to apply. Program Specialist I-VII Navy OS, YN, YNS, 611X, 612X, 641X, 712X Program Specialist I-VII Coast Guard OS, YN, OSS, PERS, Program Specialist I-VII Marine Corps No Military Crosswalk. Qualified veterans are encouraged to apply. Program Specialist I-VII Air Force 8U000, 16GX, 60C0, 63G0, 86M0, 86P0, 88A0, 88B0 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: 1. Veteran- DD214 showing honorable discharge. 2. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. 3. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. 4. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. 5. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Dale F. Prochaska, (325) 203-8856 PHYSICAL WORK ADDRESS: To Be Determined. Position to be located within Wildlife Region I or II. Prefer office location on a WMA within Region I or II. GENERAL DESCRIPTION: Under the supervision of the Wildlife Region II Director, provides advanced consultative services and assistance to Wildlife Region I and II staff regarding databases, emerging technology issues, data collection, Geographic Information Systems (GIS), and remote sensing. Complex responsibilities for developing, overseeing, and implementing computer technologies, GIS, spatial databases, and web-based applications to provide intranet and internet access to historical and current data collected by department biologists. Uses broad discretion to coordinate with field data collectors and biologists to ensure data standardization, accuracy, and integrity. Assists in various other database, data collection, data analysis, research design, and cartographic needs of Wildlife Division research, survey, and management operations. Trains staff in the latest technologies and data collection software used in Wildlife Division programs. Performs additional duties as assigned. Complies with all Agency, Division, and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS: Education: Program Specialist III-IV-V: Graduation from an accredited college or university with a Bachelor's degree in Wildlife Biology, Wildlife Management, Geography, Natural Sciences, or a closely related field with coursework in GIS and remote sensing. Experience: Program Specialist III: Two years of professional experience in natural resource management with significant experience in IT, GIS, and ESRI applications; Program Specialist IV: Three years of professional experience in natural resource management with significant experience in IT, GIS, and ESRI applications; Program Specialist V: Five years of professional experience in natural resource management with significant experience in IT, GIS, and ESRI applications. Licensure: Applicant must possess or be able to obtain, within 30 days of employment, a valid Class "C" Texas driver's license; Must possess or be able to obtain, within 90 days of employment, Part 107 Unmanned Aerial Vehicle (UAV) remote pilot's license. NOTE: Retention of position contingent upon obtaining and maintaining required license ACCEPTABLE SUBSTITUTIONS: Experience: Graduation from an accredited college or university with a Master's degree may substitute for one year of the required experience; Graduation from an accredited college or university with a PhD may substitute for two years of the required experience. PREFERRED QUALIFICATIONS: Experience: Experience piloting UAV for collection of imagery; Experience processing UAV collected imagery; Experience developing applications with ArcGIS Online, ArcGIS Collector and Survey 123; Experience with basic computer troubleshooting, repair, and upgrades. KNOWLEDGE, SKILLS, AND ABILITIES PS III-V: Knowledge of basic cartographic conventions and techniques; Knowledge of basic wildlife and fisheries research techniques and data collection procedures; Knowledge of GIS software; Knowledge of remote sensing software; Knowledge of ArcGIS Online and mobile applications such as ArcGIS Field Maps and Survey123; Knowledge of Windows 10/11, iOS and Android operating systems; Knowledge of desktop computer hardware; Knowledge of Texas wildlife and habitats; PS III: Skill in technical writing and verbal communications; Skill in learning new computer systems hardware and software quickly; Skill in desktop computers and basic network troubleshooting; Skill in using the Office 365 Suite (Word, Excel, PowerPoint, Access, Outlook, Publisher, OneDrive); Skill in applying and utilizing ArcGIS Online and mobile applications such as ArcGIS Field Maps and Survey123; Skill in effectively working with data-entry, data analysis, GIS, and database personnel; Skill in developing data models and databases; PS IV: Skills of a PS III PLUS: Skill in creating, using, and maintaining GIS, relational databases, web-based and mobile applications; Skill in working as part of a team of scientists and with staff across TPWD divisions; Skill in managing several projects simultaneously; Skill in developing and managing ArcGIS Online and mobile applications such as ArcGIS Field Maps and Survey123; Skill in creating, using, and maintaining GIS, relational databases, web-based and mobile applications; PS V: Skills of a PS IV PLUS: Skill in GIS scripting and database programming and operations utilizing software such as ArcGIS Pro, QGIS, MS Access, MS SQL, R, Python, and GoogleEarth Pro; Skill in utilizing remote sensing software, such as Pix4D, ERDAS imagery analysis, and ground-truthing techniques using GPS; PS III: Ability to work under general supervision with moderate latitude for the use of initiative and independent judgment; Ability to plan, organize, and accomplish work without close supervision; Ability to work as part of a team of scientists and with staff across TPWD divisions; Ability to managing several projects simultaneously; Ability to apply and utilize ArcGIS Online and mobile applications such as ArcGIS Collector and Survey123; Ability to create, use, and maintain GIS, relational databases, web-based and mobile applications; Ability to conduct work activities in accordance with TPWD safety program; PS IV: Abilities of a PS III PLUS: Ability to work under limited supervision with moderate latitude for the use of initiative and independent judgment; Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities; Ability to lead trainings in GIS and computer technologies; PS V: Abilities of a PS IV PLUS: Ability to work under limited supervision with considerable latitude for the use of initiative and independent judgment; Ability to make independent decisions and evaluations while adjusting work plans accordingly. WORKING CONDITIONS: Required to work from 8:00 a.m. to 5:00 p.m., Monday through Friday; Required to work on holidays, weekends, and hours other than 8:00a.m. to 5:00 p.m. as necessary; Required to perform work outdoors, occasionally in adverse weather conditions; Required to travel 40% with possible overnight stays; Required to operate a State vehicle; Must conform to TPWD dress and grooming standards, work rules and safety procedures; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: May 20, 2024, 11:59:00 PM
City of San Jose
United States, California, San Jose
The City of San José, the Capital of Silicon Valley, is one of the nation's best managed cities and one of the top 10 cities in which to live, work, and do business. Moreover, San José is the center of cultural, government and economic activity for the region. The employees of the City of San José have embraced the following values: Integrity, Innovation, Excellence, Collaboration, Respect and Celebration. The City's Airport Department is seeking an individual whose values align with the values of the City's employees. Prior to the impact of COVID, the Norman Y. Mineta San José International Airport (SJC) served more than 15 million passengers annually with 450 peak daily departures and arrivals on 13 international and domestic carriers to 50+ nonstop destinations. SJC has been one of America's fastest-growing major airports over the past four-year period, based on percentage increase in passenger seat capacity. We are looking for team members who can work toward our Mission Statement to "Connect, Serve and Inspire" and our Vision Statement to "Transform how Silicon Valley Travels". For more information about SJC, visit http://www.flysanjose.com.San José Mineta International Airport (SJC) is currently seeking a Telecommunications Infrastructure Manager for its Airport Technology Services (ATS) section. The role involves managing the Airport's campus-wide, on-site data centers and all Main Distribution Frames (MDFs), Intermediate Distribution Frames (IDFs), and Minimum Points of Entry (MPOEs). Additionally, the position encompasses management for infrastructure improvements, including capacity planning, design, and project management for networking, power, space, and HVAC in the IT physical environments as well as the inside/outside cable plant. As SJC continues to evolve and grow, attracting more passengers and airlines, the selected candidate will act as a subject matter expert and liaison to SJC divisions, airlines, and tenants for MAC (Moves, Adds, Changes) requests, requirement analysis, RFP/Q review, and new construction projects as required. This position requires strong understanding of and working experience with project management practices. This is a leadership role with planning, designing, directing, and coordinating a work plan as well as supervising the activities and final work product of, up to two other members of the ATS Infrastructure team. Roles & Responsibilities: Lead the design, planning, and management of the campus-wide cable plant and IT physical infrastructure to support the Airport improvements, airlines, and tenants, addressing both current & future needs. Provide a comprehensive understanding of technology offerings, implementation constraints, and costing. Ability to propose technology recommendations and solutions by providing a solid and complete justification for each solution. Assess the voice and data needs of the Airport, develop Airport technical standards, determine where the cable infrastructure should be installed, and oversee the installation. Serve as Subject Matter Expert and liaison to Airport divisions, airlines, and tenants for requests, requirements, RFP/Qs, and new construction projects as required. Manage stakeholder engagement acting as Point of Contact (PoC) for project activities, conducting project reviews, identifying and escalating project issues, briefing on proposed technology, organizing and conducting vendor site visits, and fostering collaborative working relationships. Possess a strong understanding of, and working experience with, Project Management practices and tools. Ability to understand your audience, negotiate with stakeholders, and clearly understand the requirements and scope. Coordinate project schedules, including participation in meetings, documentation, and tracking action items to ensure successful completion. Oversee the preparation of proposals, business plans, proposal work statements and specifications, operating budgets, and financial terms/conditions of contract. Participate in the negotiation of contracts & contract changes, review Statements of Work (SOWs)/Work Orders to understand commitment and expectations. Data Center Management of the Airport's mission critical on-site Data Centers, Main Distribution Frames (MDFs), Intermediate Distribution Frames (IDFs), and Minimum Points of Entry (MPOEs). Responsibilities include operational and capacity planning, physical security management, and setting policy on best practice use of the facility. Highly Desirable Qualifications: Possess a BICSI RCDD (Registered Communications Distribution Designer) certification. Be an Outside/Inside Plant specialist. Airport experience preferred. Ability to determine the scope, cost, and time for existing and new OSP/ISP projects that are moderate to complex in a matrix environment. Outside/Inside plant construction and project management experience and inventory management experience. Familiarity with data center industry standards, building codes, and safety standards. Demonstrates in-depth knowledge of fiber optic engineering principles with OSP job-related functional areas to include general best practices, procedures, and industry standards. 5 years or more experiences working in mission critical environments (e.g., airports, utilities, telecommunications carriers, etc.) requiring coordination across multi-disciplines for delivering a common goal. 5+ years mission critical Data Center operations experience. 5+ years' Telecom industry experience. 5+ years' experience with Outside Plant cabling (OSP) & Inside Plant cabling (ISP), structured cabling systems. Experience coordinating with GIS teams to ensure as-builts are reflected in existing mapping tools. Experience working with GIS teams to document all fiber paths, terminations, and splices for all cabling projects. Salary Information: The actual salary shall be determined by the final candidate's qualifications and experience. The below salary ranges include an approximate five percent (5%) ongoing non-pensionable pay. Salary range for this classification is: $130,515.84 - $159,017.04 annually Education and Experience A Bachelor's Degree from an accredited college or university in a relevant field, AND four (4) years of progressively responsible professional/journey level experience, of which at least two (2) years of experience include lead technical work in development, implementation and maintenance of computer systems, or application development and/or support. Acceptable Substitution Additional years of increasingly responsible directly related work experience may be substituted for education on a year-for-year basis. Completion of a Master's Degree in a relevant field from an accredited college or university may be substituted for one (1) year of the required two (2) years of experience which include lead technical work in development, implementation and maintenance of computer systems, or application development and/or support. Required Licensing (such as driver's license, certifications, etc.) Possession of a valid State of California driver license may be required. Certification as a Microsoft Certified Systems Engineer (MCSE), or equivalent certification from a professional organization, may be required if assigned to positions working with computer networks. Employment Eligibility Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT
sponsor, represent, or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application. Candidates are required to satisfactorily complete and pass a fingerprint based Criminal History Records Check prior to being considered for a position in this class at the Airport. This Airport position requires a background check and a Transportation Security Administration (TSA) check. The candidate must be fingerprinted and qualify under all applicable TSA and Airport regulations. Competencies The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include: Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations. Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills and displays openness to other people's ideas and thoughts. Computer Skills - Experienced with common business computer applications including but not limited to: MS Outlook, MS Word, MS PowerPoint, MS Access, and MS Excel. Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills. Analytical Thinking - Approaching a problem or situation by using a logical, systematic, sequential approach. Flexibility - Makes effective decisions and achieves desired results in the midst of major changes in responsibilities, work processes, timeframes, performance expectations, organizational culture, or work environment. Planning - Acts to align own unit's goals with the strategic direction of the organization; Defines tasks and milestones to achieve objectives, while ensuring the optimal use of resources to meet those objectives. Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome. Project Management - Ensures support for projects and implements agency goals and strategic objectives. Supervision - Sets effective long and short-term goals based on a good understanding of management practices; establishes realistic priorities within available resources; provides motivational support; empowers others; assigns decision-making and work functions to others in an appropriate manner to maximize organizational and individual effectiveness. Technology Use/Management - Uses efficient and cost-effective approaches to integrate technology into the workplace and improve program effectiveness. Selection Process: The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job specific questions. You must answer all questions to be considered or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews. The application deadline is 11:59 PM on Monday, June 10, 2024. If you have questions about the duties of these positions, the selection or hiring processes, please contact Kit Kwan at KKwan@sjc.org . Additional Information: Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application. Please note that applications are currently not accepted through CalOpps or any other third-party job board application system. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application.
May 08, 2024
Full Time
The City of San José, the Capital of Silicon Valley, is one of the nation's best managed cities and one of the top 10 cities in which to live, work, and do business. Moreover, San José is the center of cultural, government and economic activity for the region. The employees of the City of San José have embraced the following values: Integrity, Innovation, Excellence, Collaboration, Respect and Celebration. The City's Airport Department is seeking an individual whose values align with the values of the City's employees. Prior to the impact of COVID, the Norman Y. Mineta San José International Airport (SJC) served more than 15 million passengers annually with 450 peak daily departures and arrivals on 13 international and domestic carriers to 50+ nonstop destinations. SJC has been one of America's fastest-growing major airports over the past four-year period, based on percentage increase in passenger seat capacity. We are looking for team members who can work toward our Mission Statement to "Connect, Serve and Inspire" and our Vision Statement to "Transform how Silicon Valley Travels". For more information about SJC, visit http://www.flysanjose.com.San José Mineta International Airport (SJC) is currently seeking a Telecommunications Infrastructure Manager for its Airport Technology Services (ATS) section. The role involves managing the Airport's campus-wide, on-site data centers and all Main Distribution Frames (MDFs), Intermediate Distribution Frames (IDFs), and Minimum Points of Entry (MPOEs). Additionally, the position encompasses management for infrastructure improvements, including capacity planning, design, and project management for networking, power, space, and HVAC in the IT physical environments as well as the inside/outside cable plant. As SJC continues to evolve and grow, attracting more passengers and airlines, the selected candidate will act as a subject matter expert and liaison to SJC divisions, airlines, and tenants for MAC (Moves, Adds, Changes) requests, requirement analysis, RFP/Q review, and new construction projects as required. This position requires strong understanding of and working experience with project management practices. This is a leadership role with planning, designing, directing, and coordinating a work plan as well as supervising the activities and final work product of, up to two other members of the ATS Infrastructure team. Roles & Responsibilities: Lead the design, planning, and management of the campus-wide cable plant and IT physical infrastructure to support the Airport improvements, airlines, and tenants, addressing both current & future needs. Provide a comprehensive understanding of technology offerings, implementation constraints, and costing. Ability to propose technology recommendations and solutions by providing a solid and complete justification for each solution. Assess the voice and data needs of the Airport, develop Airport technical standards, determine where the cable infrastructure should be installed, and oversee the installation. Serve as Subject Matter Expert and liaison to Airport divisions, airlines, and tenants for requests, requirements, RFP/Qs, and new construction projects as required. Manage stakeholder engagement acting as Point of Contact (PoC) for project activities, conducting project reviews, identifying and escalating project issues, briefing on proposed technology, organizing and conducting vendor site visits, and fostering collaborative working relationships. Possess a strong understanding of, and working experience with, Project Management practices and tools. Ability to understand your audience, negotiate with stakeholders, and clearly understand the requirements and scope. Coordinate project schedules, including participation in meetings, documentation, and tracking action items to ensure successful completion. Oversee the preparation of proposals, business plans, proposal work statements and specifications, operating budgets, and financial terms/conditions of contract. Participate in the negotiation of contracts & contract changes, review Statements of Work (SOWs)/Work Orders to understand commitment and expectations. Data Center Management of the Airport's mission critical on-site Data Centers, Main Distribution Frames (MDFs), Intermediate Distribution Frames (IDFs), and Minimum Points of Entry (MPOEs). Responsibilities include operational and capacity planning, physical security management, and setting policy on best practice use of the facility. Highly Desirable Qualifications: Possess a BICSI RCDD (Registered Communications Distribution Designer) certification. Be an Outside/Inside Plant specialist. Airport experience preferred. Ability to determine the scope, cost, and time for existing and new OSP/ISP projects that are moderate to complex in a matrix environment. Outside/Inside plant construction and project management experience and inventory management experience. Familiarity with data center industry standards, building codes, and safety standards. Demonstrates in-depth knowledge of fiber optic engineering principles with OSP job-related functional areas to include general best practices, procedures, and industry standards. 5 years or more experiences working in mission critical environments (e.g., airports, utilities, telecommunications carriers, etc.) requiring coordination across multi-disciplines for delivering a common goal. 5+ years mission critical Data Center operations experience. 5+ years' Telecom industry experience. 5+ years' experience with Outside Plant cabling (OSP) & Inside Plant cabling (ISP), structured cabling systems. Experience coordinating with GIS teams to ensure as-builts are reflected in existing mapping tools. Experience working with GIS teams to document all fiber paths, terminations, and splices for all cabling projects. Salary Information: The actual salary shall be determined by the final candidate's qualifications and experience. The below salary ranges include an approximate five percent (5%) ongoing non-pensionable pay. Salary range for this classification is: $130,515.84 - $159,017.04 annually Education and Experience A Bachelor's Degree from an accredited college or university in a relevant field, AND four (4) years of progressively responsible professional/journey level experience, of which at least two (2) years of experience include lead technical work in development, implementation and maintenance of computer systems, or application development and/or support. Acceptable Substitution Additional years of increasingly responsible directly related work experience may be substituted for education on a year-for-year basis. Completion of a Master's Degree in a relevant field from an accredited college or university may be substituted for one (1) year of the required two (2) years of experience which include lead technical work in development, implementation and maintenance of computer systems, or application development and/or support. Required Licensing (such as driver's license, certifications, etc.) Possession of a valid State of California driver license may be required. Certification as a Microsoft Certified Systems Engineer (MCSE), or equivalent certification from a professional organization, may be required if assigned to positions working with computer networks. Employment Eligibility Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT
sponsor, represent, or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application. Candidates are required to satisfactorily complete and pass a fingerprint based Criminal History Records Check prior to being considered for a position in this class at the Airport. This Airport position requires a background check and a Transportation Security Administration (TSA) check. The candidate must be fingerprinted and qualify under all applicable TSA and Airport regulations. Competencies The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include: Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations. Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills and displays openness to other people's ideas and thoughts. Computer Skills - Experienced with common business computer applications including but not limited to: MS Outlook, MS Word, MS PowerPoint, MS Access, and MS Excel. Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills. Analytical Thinking - Approaching a problem or situation by using a logical, systematic, sequential approach. Flexibility - Makes effective decisions and achieves desired results in the midst of major changes in responsibilities, work processes, timeframes, performance expectations, organizational culture, or work environment. Planning - Acts to align own unit's goals with the strategic direction of the organization; Defines tasks and milestones to achieve objectives, while ensuring the optimal use of resources to meet those objectives. Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome. Project Management - Ensures support for projects and implements agency goals and strategic objectives. Supervision - Sets effective long and short-term goals based on a good understanding of management practices; establishes realistic priorities within available resources; provides motivational support; empowers others; assigns decision-making and work functions to others in an appropriate manner to maximize organizational and individual effectiveness. Technology Use/Management - Uses efficient and cost-effective approaches to integrate technology into the workplace and improve program effectiveness. Selection Process: The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job specific questions. You must answer all questions to be considered or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews. The application deadline is 11:59 PM on Monday, June 10, 2024. If you have questions about the duties of these positions, the selection or hiring processes, please contact Kit Kwan at KKwan@sjc.org . Additional Information: Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application. Please note that applications are currently not accepted through CalOpps or any other third-party job board application system. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application.
CALAVERAS COUNTY, CA
San Andreas, California, United States
Position Description Environmental Health Technician I: $21.03 - $25.60 Environmental Health Technician II: $22.33 - $27.11 Environmental Health Technician III: $24.32 - $29.55 Under general supervision the Environmental Health Technician series is a non registered classification and is called upon to assist Registered Environment Health Specialist staff. This class may perform inspections and investigations in the field of Environmental Health without direct oversight of registered staff where a certificate or registration as issued by the State Department of Health Services is not required. CLASS CHARACTERISTICS : This is a technician position series that does not require certification from the State of California Department of Health Services. The series requires a scientific background in Biology, Environmental Science, Chemistry or other closely related field. Strong oral and written communication skills; ability to establish and maintain effective interpersonal relationships at all organizational levels and with the public; ability to work independently and make sound and reasonable judgments when working in the field and the ability to quickly learn new skills are high desirable. Example of Duties Performs inspections on water wells, tire generators. Assists in the remediation of illegal waste tire disposal sites. Participates in vector control activities, including but not limited to, trapping and identification of mosquitoes species. Assists in grant writing activities. Supports Registered Environmental Health Specialists as necessary in inspections and investigations. Minimum Qualifications Knowledge of: Windows NT operating system; GIS and GPS software applications; modern office methods and practices including common software applications; business English, including vocabulary, correct grammatical usage and punctuation; modem filing methods; common office machines and their operation, including use of personal computers. Ability to: Work under general supervision; complete tasks and assignments with deadlines; work independently; assist in the developing and implementing of goals, objectives, work sites, policies, procedures, and work standards; establish and maintain effective working relationships with those contacted in the course of work. Education, Training, and Experience: Environmental Health Technician I This is the entry level position in the series and requires a minimum of a two-year college with an AA or AS Degree in Biology, Environmental Science, Chemistry or other closely related field. Environmental Health II In addition to the requirements set forth in the Environmental Health Technician I position, this position must have a minimum of two (2) years experience in the field of Environmental Health. Environmental Health Technician III In addition to the requirements set forth in the Environmental Health Technician I position, this position must have a minimum of three (3) years experience in the field of Environmental Health. Special Requirements Possession of an appropriate California driver's license issued by the State Department of Motor Vehicles. Bargaining Unit 7 - Service Employees International Union Local 1021 For available Health/Dental/Vision insurance please visit the County BENEFITS WEBPAGE. Please note that Extra-hire positions that are benefitted, are only offered our CORE medical plan and are not offered dental or vision. NEW * Assist-To-Own program to help Couny employees purchase a home. Program Highlights: Down Payment Assistance, up to 5.5% of the Total Mortgage Loan. Available with purchase of a primary residence. Variety of Mortgage Loan options (FHA, VA, USDA and Conventional Mortgage Loans). No first-time homebuyer requirement to qualify. Flexible guidelines: Minimum FICO 640; Maximum DTI 50%. Flexible income limits, up to moderate income levels; no income limits for FHA and VA. For more information, vists Calaveras County Assist-to-Own Boot Allowance: $150 per year and is distributed once a year, in the first full pay period in the month of December. Qualifying Classifications: Registered EH Specialists, EH Techs, OSS Engineers, Fleet Manager, Junior Engineer, Mechanic series, Sheriff's Mechanic, Public Works Inspector, Road Maintenance Worker series, Integrated Waste Worker series, AG Techs, and AG Biologists, and Recycling Program Coordinator I/II, Permit Tech I/II, Engineering Tech I/II assigned to the Rock Creek Landfill facility, and Air Pollution Control Tech. Uniform Allowance: $600 per calendar year split into monthly payments.Payments will be made monthly on the second pay check. Qualifying classifications : Custodian series, facility maintenance worker series, facilities maintenance engineer. Extra-Hire: Extra-hire employees are not eligible for step advances, vacation, seniority rights, holiday pay or other certain employee benefits. They are entitled to 24 hours of sick leave per year and eligilbe for the county's CORE Medical plan but not eligible for dental or vision insurance. Vacation days: 0 - 3 complete years = 80 hours per year. After 6 months you can take your first week. 3 - 10 complete years = 120 hours per year 10 years+ = 160 per year Holidays :13 paid holidays per year. Life Insurance: $50,000.00 County paid Sick Leave: 12 days annual sick leave accrual with unlimited accumulation. Sick leave is accrued at 3.69 hours for each full 80 hours of payroll period. 60 hours of sick leave can be used for immediate family, parent spouse, child or sibling. Merit: After successfully completing twenty-six (26) pay periods, a 5% merit increase may be granted.Merit increases may be granted annually thereafter to the top step. Probation Period: New employees remain in a probationary status for 26 pay periods.. Longevity Incentives @ 2.5% for each of the following: 5.5 years (if hired before March 28, 2005) 6 years 10 years 15 years 20 years 25 years Bi-Lingual pay :$75 per month for specific approved job classifications. Flexible Spending: Pre-Tax Medical Reimbursement - Max contribution of $2,500 annually Flexible Spending: Pre-Tax Dependent Care Account - Max contribution of $5,000 annually Section 125 Plan :Additional insurance is available through the Section 125 plan and may be purchased from a representative during open enrollment or by appointment when they are on-site. AFLAC Heart & Stroke Insurance Cancer Insurance Accident Insurance Universal Life Insurance Short Term Disability Insurance ?LEGALSHIELD CALPERS RETIREMENT INFORMATION: CalPERS: CLASSIC MEMBERS: 2% at 55 PEPRA MEMBERS: 2% at 62 Extra-Hire's will be enrolled into Public Agency Retirement System (PARS) unless you are already a member of CalPERS. Additional Retirement Plan: The County offers a 457 Government plan. Employees can contribute u to this deferred compensation plan ( Pre or Post Tax options ).The County utilizes VALIC. Participating employees will receive a County paid match of up to $50 a month. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Position Description Environmental Health Technician I: $21.03 - $25.60 Environmental Health Technician II: $22.33 - $27.11 Environmental Health Technician III: $24.32 - $29.55 Under general supervision the Environmental Health Technician series is a non registered classification and is called upon to assist Registered Environment Health Specialist staff. This class may perform inspections and investigations in the field of Environmental Health without direct oversight of registered staff where a certificate or registration as issued by the State Department of Health Services is not required. CLASS CHARACTERISTICS : This is a technician position series that does not require certification from the State of California Department of Health Services. The series requires a scientific background in Biology, Environmental Science, Chemistry or other closely related field. Strong oral and written communication skills; ability to establish and maintain effective interpersonal relationships at all organizational levels and with the public; ability to work independently and make sound and reasonable judgments when working in the field and the ability to quickly learn new skills are high desirable. Example of Duties Performs inspections on water wells, tire generators. Assists in the remediation of illegal waste tire disposal sites. Participates in vector control activities, including but not limited to, trapping and identification of mosquitoes species. Assists in grant writing activities. Supports Registered Environmental Health Specialists as necessary in inspections and investigations. Minimum Qualifications Knowledge of: Windows NT operating system; GIS and GPS software applications; modern office methods and practices including common software applications; business English, including vocabulary, correct grammatical usage and punctuation; modem filing methods; common office machines and their operation, including use of personal computers. Ability to: Work under general supervision; complete tasks and assignments with deadlines; work independently; assist in the developing and implementing of goals, objectives, work sites, policies, procedures, and work standards; establish and maintain effective working relationships with those contacted in the course of work. Education, Training, and Experience: Environmental Health Technician I This is the entry level position in the series and requires a minimum of a two-year college with an AA or AS Degree in Biology, Environmental Science, Chemistry or other closely related field. Environmental Health II In addition to the requirements set forth in the Environmental Health Technician I position, this position must have a minimum of two (2) years experience in the field of Environmental Health. Environmental Health Technician III In addition to the requirements set forth in the Environmental Health Technician I position, this position must have a minimum of three (3) years experience in the field of Environmental Health. Special Requirements Possession of an appropriate California driver's license issued by the State Department of Motor Vehicles. Bargaining Unit 7 - Service Employees International Union Local 1021 For available Health/Dental/Vision insurance please visit the County BENEFITS WEBPAGE. Please note that Extra-hire positions that are benefitted, are only offered our CORE medical plan and are not offered dental or vision. NEW * Assist-To-Own program to help Couny employees purchase a home. Program Highlights: Down Payment Assistance, up to 5.5% of the Total Mortgage Loan. Available with purchase of a primary residence. Variety of Mortgage Loan options (FHA, VA, USDA and Conventional Mortgage Loans). No first-time homebuyer requirement to qualify. Flexible guidelines: Minimum FICO 640; Maximum DTI 50%. Flexible income limits, up to moderate income levels; no income limits for FHA and VA. For more information, vists Calaveras County Assist-to-Own Boot Allowance: $150 per year and is distributed once a year, in the first full pay period in the month of December. Qualifying Classifications: Registered EH Specialists, EH Techs, OSS Engineers, Fleet Manager, Junior Engineer, Mechanic series, Sheriff's Mechanic, Public Works Inspector, Road Maintenance Worker series, Integrated Waste Worker series, AG Techs, and AG Biologists, and Recycling Program Coordinator I/II, Permit Tech I/II, Engineering Tech I/II assigned to the Rock Creek Landfill facility, and Air Pollution Control Tech. Uniform Allowance: $600 per calendar year split into monthly payments.Payments will be made monthly on the second pay check. Qualifying classifications : Custodian series, facility maintenance worker series, facilities maintenance engineer. Extra-Hire: Extra-hire employees are not eligible for step advances, vacation, seniority rights, holiday pay or other certain employee benefits. They are entitled to 24 hours of sick leave per year and eligilbe for the county's CORE Medical plan but not eligible for dental or vision insurance. Vacation days: 0 - 3 complete years = 80 hours per year. After 6 months you can take your first week. 3 - 10 complete years = 120 hours per year 10 years+ = 160 per year Holidays :13 paid holidays per year. Life Insurance: $50,000.00 County paid Sick Leave: 12 days annual sick leave accrual with unlimited accumulation. Sick leave is accrued at 3.69 hours for each full 80 hours of payroll period. 60 hours of sick leave can be used for immediate family, parent spouse, child or sibling. Merit: After successfully completing twenty-six (26) pay periods, a 5% merit increase may be granted.Merit increases may be granted annually thereafter to the top step. Probation Period: New employees remain in a probationary status for 26 pay periods.. Longevity Incentives @ 2.5% for each of the following: 5.5 years (if hired before March 28, 2005) 6 years 10 years 15 years 20 years 25 years Bi-Lingual pay :$75 per month for specific approved job classifications. Flexible Spending: Pre-Tax Medical Reimbursement - Max contribution of $2,500 annually Flexible Spending: Pre-Tax Dependent Care Account - Max contribution of $5,000 annually Section 125 Plan :Additional insurance is available through the Section 125 plan and may be purchased from a representative during open enrollment or by appointment when they are on-site. AFLAC Heart & Stroke Insurance Cancer Insurance Accident Insurance Universal Life Insurance Short Term Disability Insurance ?LEGALSHIELD CALPERS RETIREMENT INFORMATION: CalPERS: CLASSIC MEMBERS: 2% at 55 PEPRA MEMBERS: 2% at 62 Extra-Hire's will be enrolled into Public Agency Retirement System (PARS) unless you are already a member of CalPERS. Additional Retirement Plan: The County offers a 457 Government plan. Employees can contribute u to this deferred compensation plan ( Pre or Post Tax options ).The County utilizes VALIC. Participating employees will receive a County paid match of up to $50 a month. Closing Date/Time: Continuous
City of Sacramento, CA
Sacramento, California, United States
THE POSITION The Community Development Departments Code Compliance Division is recruiting for a Customer Service Representative to provide administrative and customer service support for the division and its customers. IDEAL CANDIDATE STATEMENT The ideal candidate will possess the experience, skills, and characteristics to: Deliver quality customer service. Be comfortable interacting with customers by phone, text, and in-person. Exhibit high levels of professionalism, competency, and problem-solving skills. Possess experience in de-escalation to assist challenging customers by phone and at the public counter. Explain City Codes and policies to assist customers to gain compliance. Provide detailed notes, memos, and letters. To perform a variety of record keeping, general clerical, transaction processing, and public contact and customer service work over the telephone and at a public counter; and direct information requests according to established standards and procedures. This is the journey-level class in the Customer Service series. The Customer Service Representative class is distinguished from the Customer Service Assistant in that the latter is the entry-level class in the Customer Service series where incumbents would lack a complete knowledge of unit procedures and standards, and not yet able to perform the full range of duties without immediate supervision. This class is distinguished from the Customer Service Specialist in that the latter is the advanced journey level class in the series and is considered the technical expert of the series. Positions in this class are flexibly staffed, and are usually filled by advancement from the lower-level class of Customer Service Assistant. Appointment to the higher class requires that the employee be performing substantially the full range of duties for the class and meet the qualification standards for the class. Immediate supervision is provided by a Customer Service Supervisor or higher-level staff. Lead direction may be provided by higher-level staff. The Customer Service Representative may provide lead direction to lower-level staff. ESSENTIAL DUTIES AND RESPONSIBILITIES - Perform a variety of duties, including typing, proofreading, billing, checking, filing, record keeping, sorting and retrieving documents and records, mail/correspondence, maintaining alphabetical, index, and cross-reference files; folds, staples stuffs and binds a variety of materials for bulk mailings; maintain general mailing lists, registration and other information. - Represent the City and the department to the public, callers, and visitors in a professional and effective manner over the telephone and at a public counter; take and respond to a high volume of phone calls; follow general customer service policy and procedure; may act as receptionist; provide information on department and division policies and procedures. - Receive and respond to customer inquiries; screen calls, take messages and complaints, refer customers to appropriate persons regarding services and accounts, and department business lines, including fees, licenses, permits and billing information; provide follow-up on inquiries from the public or staff; and refer or assist in the resolution of problems. - Utilize various systems to locate information, retrieve, research and review; find out the status of accounts and conditions; create or make adjustments to service requests. - Create or make adjustments on property/parcels; research and verify correct lot splits, lot mergers, and lot line adjustments; update accounts to provide accurate billing information; update systems and run reports of various computer systems; research and establish correct ownership, change ownership information and deed date; generate inspections; process service records and repair orders received from field crews. - Operate 2-way radio or other telecommunication device; perform non-safety radio dispatch in order to dispatch field staff, equipment or vehicles to locations as needed; prioritize calls; and obtain and record information and keep radio contact with field personnel. - Receive payments, make change, issue receipts and print-out account statements for permits, licenses, citation transactions, taxes and service accounts; issue, receive, type and process various applications, license, permits and other forms; input debit applications and cancellation information to customer accounts; issue refunds, notices and other related documents and information within established procedures; and update service accounts, permit, license and citation information systems. - Receive, open and process mail containing fees for various City services, including licenses, permits, citation payments, and utility payments; process outgoing correspondence and credit card payments. - Gather information from customers and complete appropriate property/parcel forms necessary to establish and stop services; adjust and reconcile records and billing as necessary to reflect changes in service; verify accuracy, waive penalties, and may perform collection efforts on delinquent accounts for City services, fees, licenses, permits and taxes. - Operate standard office equipment such as telephone, calculator, typewriter, teletypewriter (TTY)/ telecommunications device for the deaf (TTD), personal computer, facsimile machine, microfiche and microfilm readers, remittance processors, money counting machines, electronic cash registers, adding machine, and other office equipment. - Perform notary services. - Assist in the training of other employees. - Provides exceptional customer service to those contacted in the course of work. - Other related duties may also be performed; not all duties listed are necessarily performed by each individual. QUALIFICATIONS Knowledge of: - English usage, spelling, grammar, and punctuation. - Proper public and telephone contact practices. - Basic financial record keeping procedures and methods. - Methods and equipment used in processing payment and other fees. - Modern office practices, procedures and equipment, including filing systems. - Basic mathematical principles and procedures. - Assessing maps, as assigned including geographic information systems (GIS), parcel, subdivision, etc. - Computer operations, including computer software applications and other specialized business applications. - Organization, procedures and operating details of City department to which assigned. Skills in: - Computer keyboard, typewriter and 10-key calculator. - Working as part of a team. - Phone skills and diplomacy. - Computer and Internet searches. Ability to: - Exercise tact, judgment and patience in dealing with the public, staff and client departments. - Be flexible with changes in policies and procedures - Work under pressure. - Operate standard office equipment, including adding machine, personal computers, 2-way radio and other office equipment. - Interpret and apply City regulations and procedures as applicable to billing, fees and collections. - Learn the organization, procedure and operation details of the City. - Use a variety of business software applications in order to complete assigned duties in a timely manner. - Use good judgment in the application of City policies, regulations and procedures. - Work any shift, including weekends and holidays is mandatory for some assignments. - Maintain appropriate records and reports. - Type at a speed of not less than 35 net words per minute. - Perform mathematic calculations. - Understand and follow oral and written instructions. - Work with minimal supervision. - Speak clearly and concisely. - Perform notary services. - Work with a diverse group. - Establish and maintain effective working relationships with those contacted in the course of work. - Perform concurrently multiple customer service related duties. EXPERIENCE AND EDUCATION Any combination of experience and education that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience: Two (2) years of increasingly responsible experience performing a wide variety of general clerical, reception, public contact, and public service work, providing information and/or directing request over the telephone and at a public counter. Education: Equivalent to the completion of the twelfth grade. PROOF OF EDUCATION Should education be used to qualify for this position, then proof of education such as, but not limited to, university/college transcripts and degrees should be submitted with your application and will be required at the time of appointment . Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment. SPECIAL QUALIFICATIONS Driver License: Some assignments may require possession of a valid California Class C Driver License. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis. PROBATIONARY PERIOD: Employees must complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status. THE SELECTION PROCEDURE P lease note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline ; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and/or past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week ). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application. Proof of education will be required at time of appointment. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. If you’re requesting Veteran’s credit, a copy of your DD214 must be submitted online with your application or emailed to the Employment Office by the final filing deadline . Information regarding the use of Veteran’s credit can be found in the Civil Service Board rules under rule 4.9C. Applicants are responsible for attaching a copy of their DD214 to each position for which they apply. 2. Training and Experience Exam : (Weighted 100%) - The questions located at the end of the application are the Training and Experience (T&E) Exam. Responses to the T&E questions will be rated and scored. This exam will evaluate the relevance, level, and progression of a candidate's education, training and experience. The exam score will determine your ranking on the eligible list for this job. When completing the T&E questions, please note: Responses to the T&E questions must be submitted online; paper questionnaires will not be accepted. A resume will not substitute for the information required in the T&E questions. 3. Eligibility : Candidates who pass the Training and Experience Test will be placed on the eligible list. The hiring department may contact candidates for interview at any time during the life of the one-year list. Candidate’s eligibility expires one year from the date of notification of a passing score for the Customer Service Representative examination. 4. Screening Committee : (Pass/Fail)- All candidates that pass the examination and are in one of the top three ranks will have their application forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass Live Scan/fingerprinting. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Applicant Support at (855) 524-5627. Visit the City of Sacramento Human Resources Department website at https://www.cityofsacramento.gov/HR/employment ; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-5726 Bilingual Pay Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Additional Information Civil Service Rules: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/CivilServiceBoardRules62012.pdf Union Contracts: https://www.cityofsacramento.gov/HR/labor-agreements.html Salary Schedule: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/SalarySchedule.pdf Closing Date/Time: 5/16/2024 11:59 PM Pacific
May 03, 2024
Full Time
THE POSITION The Community Development Departments Code Compliance Division is recruiting for a Customer Service Representative to provide administrative and customer service support for the division and its customers. IDEAL CANDIDATE STATEMENT The ideal candidate will possess the experience, skills, and characteristics to: Deliver quality customer service. Be comfortable interacting with customers by phone, text, and in-person. Exhibit high levels of professionalism, competency, and problem-solving skills. Possess experience in de-escalation to assist challenging customers by phone and at the public counter. Explain City Codes and policies to assist customers to gain compliance. Provide detailed notes, memos, and letters. To perform a variety of record keeping, general clerical, transaction processing, and public contact and customer service work over the telephone and at a public counter; and direct information requests according to established standards and procedures. This is the journey-level class in the Customer Service series. The Customer Service Representative class is distinguished from the Customer Service Assistant in that the latter is the entry-level class in the Customer Service series where incumbents would lack a complete knowledge of unit procedures and standards, and not yet able to perform the full range of duties without immediate supervision. This class is distinguished from the Customer Service Specialist in that the latter is the advanced journey level class in the series and is considered the technical expert of the series. Positions in this class are flexibly staffed, and are usually filled by advancement from the lower-level class of Customer Service Assistant. Appointment to the higher class requires that the employee be performing substantially the full range of duties for the class and meet the qualification standards for the class. Immediate supervision is provided by a Customer Service Supervisor or higher-level staff. Lead direction may be provided by higher-level staff. The Customer Service Representative may provide lead direction to lower-level staff. ESSENTIAL DUTIES AND RESPONSIBILITIES - Perform a variety of duties, including typing, proofreading, billing, checking, filing, record keeping, sorting and retrieving documents and records, mail/correspondence, maintaining alphabetical, index, and cross-reference files; folds, staples stuffs and binds a variety of materials for bulk mailings; maintain general mailing lists, registration and other information. - Represent the City and the department to the public, callers, and visitors in a professional and effective manner over the telephone and at a public counter; take and respond to a high volume of phone calls; follow general customer service policy and procedure; may act as receptionist; provide information on department and division policies and procedures. - Receive and respond to customer inquiries; screen calls, take messages and complaints, refer customers to appropriate persons regarding services and accounts, and department business lines, including fees, licenses, permits and billing information; provide follow-up on inquiries from the public or staff; and refer or assist in the resolution of problems. - Utilize various systems to locate information, retrieve, research and review; find out the status of accounts and conditions; create or make adjustments to service requests. - Create or make adjustments on property/parcels; research and verify correct lot splits, lot mergers, and lot line adjustments; update accounts to provide accurate billing information; update systems and run reports of various computer systems; research and establish correct ownership, change ownership information and deed date; generate inspections; process service records and repair orders received from field crews. - Operate 2-way radio or other telecommunication device; perform non-safety radio dispatch in order to dispatch field staff, equipment or vehicles to locations as needed; prioritize calls; and obtain and record information and keep radio contact with field personnel. - Receive payments, make change, issue receipts and print-out account statements for permits, licenses, citation transactions, taxes and service accounts; issue, receive, type and process various applications, license, permits and other forms; input debit applications and cancellation information to customer accounts; issue refunds, notices and other related documents and information within established procedures; and update service accounts, permit, license and citation information systems. - Receive, open and process mail containing fees for various City services, including licenses, permits, citation payments, and utility payments; process outgoing correspondence and credit card payments. - Gather information from customers and complete appropriate property/parcel forms necessary to establish and stop services; adjust and reconcile records and billing as necessary to reflect changes in service; verify accuracy, waive penalties, and may perform collection efforts on delinquent accounts for City services, fees, licenses, permits and taxes. - Operate standard office equipment such as telephone, calculator, typewriter, teletypewriter (TTY)/ telecommunications device for the deaf (TTD), personal computer, facsimile machine, microfiche and microfilm readers, remittance processors, money counting machines, electronic cash registers, adding machine, and other office equipment. - Perform notary services. - Assist in the training of other employees. - Provides exceptional customer service to those contacted in the course of work. - Other related duties may also be performed; not all duties listed are necessarily performed by each individual. QUALIFICATIONS Knowledge of: - English usage, spelling, grammar, and punctuation. - Proper public and telephone contact practices. - Basic financial record keeping procedures and methods. - Methods and equipment used in processing payment and other fees. - Modern office practices, procedures and equipment, including filing systems. - Basic mathematical principles and procedures. - Assessing maps, as assigned including geographic information systems (GIS), parcel, subdivision, etc. - Computer operations, including computer software applications and other specialized business applications. - Organization, procedures and operating details of City department to which assigned. Skills in: - Computer keyboard, typewriter and 10-key calculator. - Working as part of a team. - Phone skills and diplomacy. - Computer and Internet searches. Ability to: - Exercise tact, judgment and patience in dealing with the public, staff and client departments. - Be flexible with changes in policies and procedures - Work under pressure. - Operate standard office equipment, including adding machine, personal computers, 2-way radio and other office equipment. - Interpret and apply City regulations and procedures as applicable to billing, fees and collections. - Learn the organization, procedure and operation details of the City. - Use a variety of business software applications in order to complete assigned duties in a timely manner. - Use good judgment in the application of City policies, regulations and procedures. - Work any shift, including weekends and holidays is mandatory for some assignments. - Maintain appropriate records and reports. - Type at a speed of not less than 35 net words per minute. - Perform mathematic calculations. - Understand and follow oral and written instructions. - Work with minimal supervision. - Speak clearly and concisely. - Perform notary services. - Work with a diverse group. - Establish and maintain effective working relationships with those contacted in the course of work. - Perform concurrently multiple customer service related duties. EXPERIENCE AND EDUCATION Any combination of experience and education that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience: Two (2) years of increasingly responsible experience performing a wide variety of general clerical, reception, public contact, and public service work, providing information and/or directing request over the telephone and at a public counter. Education: Equivalent to the completion of the twelfth grade. PROOF OF EDUCATION Should education be used to qualify for this position, then proof of education such as, but not limited to, university/college transcripts and degrees should be submitted with your application and will be required at the time of appointment . Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment. SPECIAL QUALIFICATIONS Driver License: Some assignments may require possession of a valid California Class C Driver License. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis. PROBATIONARY PERIOD: Employees must complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status. THE SELECTION PROCEDURE P lease note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline ; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and/or past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week ). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application. Proof of education will be required at time of appointment. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. If you’re requesting Veteran’s credit, a copy of your DD214 must be submitted online with your application or emailed to the Employment Office by the final filing deadline . Information regarding the use of Veteran’s credit can be found in the Civil Service Board rules under rule 4.9C. Applicants are responsible for attaching a copy of their DD214 to each position for which they apply. 2. Training and Experience Exam : (Weighted 100%) - The questions located at the end of the application are the Training and Experience (T&E) Exam. Responses to the T&E questions will be rated and scored. This exam will evaluate the relevance, level, and progression of a candidate's education, training and experience. The exam score will determine your ranking on the eligible list for this job. When completing the T&E questions, please note: Responses to the T&E questions must be submitted online; paper questionnaires will not be accepted. A resume will not substitute for the information required in the T&E questions. 3. Eligibility : Candidates who pass the Training and Experience Test will be placed on the eligible list. The hiring department may contact candidates for interview at any time during the life of the one-year list. Candidate’s eligibility expires one year from the date of notification of a passing score for the Customer Service Representative examination. 4. Screening Committee : (Pass/Fail)- All candidates that pass the examination and are in one of the top three ranks will have their application forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass Live Scan/fingerprinting. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Applicant Support at (855) 524-5627. Visit the City of Sacramento Human Resources Department website at https://www.cityofsacramento.gov/HR/employment ; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-5726 Bilingual Pay Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Additional Information Civil Service Rules: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/CivilServiceBoardRules62012.pdf Union Contracts: https://www.cityofsacramento.gov/HR/labor-agreements.html Salary Schedule: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/SalarySchedule.pdf Closing Date/Time: 5/16/2024 11:59 PM Pacific
City of LIvermore
Livermore, California, United States
Description Click here for the job announcement ! The City of Livermore is currently accepting applications for an Assistant or Associate Engineering Technician. There is one vacancy that the City can elect to fill at either level. DEFINITION Under general supervision, the Assistant Engineering Technician performs routine technical office and field engineering functions in connection with public works activities and performs other duties assigned. DISTINGUISHING CHARACTERISTICS The Assistant Engineering Technician is the entry level classification in the Engineering Technician series and has responsibility for conducting traffic, engineering and similar studies for public works projects, and for assigned technical engineering tasks; preparing plans and estimating for various engineering projects; issuing permits; reviewing building referrals; assigning fees; and inspecting permits and other construction activities. It is distinguished from the Associate Engineering Technician which is the journey level classification with responsibility of the more complicated technical tasks. SUPERVISION RECEIVED General supervision is provided by the Construction Inspection Manager or an engineer, depending on the assigned area of responsibility. Lead direction may be provided by other classifications in the division. SUPERVISION EXERCISED None. Examples of Important and Essential Functions General Engineering Duties/Computer Skills Operates reprographics machine and various other office machines such as photocopier, fax machine, and calculator; operates a personal computer to perform Computer Aided Drafting (CAD), GIS database and retrieval functions, word processing, and spreadsheet functions; updates various databases relating to permits, work orders, and service requests; assists contractors and the public in interpreting and complying with city design, land development, and construction policies and requirements; and maintains engineering files and base maps. Development Plan Review Uses computer aided drafting techniques and procedures to assist in the preparation of routine engineering plans for development projects; develops graphs, charts, and exhibits for presentations; Drafts specifications; reviews property descriptions; reviews final maps and lot line adjustments; reviews planning entitlement referrals and drafts conditions of approval; and reviews public improvement plans and building referrals for compliance with conditions of approval and City standards; updates City maps; and prepares and issues permits and calculates fees. Project Design Uses computer aided drafting techniques and procedures to prepare routine engineering plans for public works projects; develops graphs, charts, and exhibits for presentations; assists in research and in developing project design and cost estimates for City projects such as streets, bike trails, sewers, storm drains, water lines, parks, golf courses, airport, traffic control projects and other miscellaneous projects; and reviews development project plans for conformance with current engineering requirements on routine projects. Construction Compliance Performs field inspections of public works projects, developments, and activities requiring permits and inspection; inspects grading, underground utilities, City water mains, sewers, storm drains, curbs, gutters, paving, irrigation systems, street lights, and other infrastructure construction for conformance with regulatory standards, plans, and specifications; maintains daily written records of progress made in construction and materials used; assists in the preparation of progress payments and writing of change orders; and performs other contract administration duties on routine public works projects. Traffic and Transportation Collects data for various traffic engineering studies such as setting traffic counters, speed studies, turning movement counts, traffic control device inventory, and other research as assigned; assists in the preparation of plans and estimates for signing, striping and traffic signal projects; reviews traffic accident reports and prepares collision diagrams. Job Related and Essential Qualifications Demonstrated Knowledge of : Principles and practices of engineering related to design, construction, and maintenance of street, sidewalks, drainage and related public works projects; materials, methods and equipment used in the testing of construction materials; methods of compacting soils, grading methods, and erosion control techniques; miscellaneous public works repairs such as sidewalks, utility repairs, and trench compaction; civil engineering design and drafting techniques and procedures; surveying techniques and practices including algebra, geometry, and trigonometry; construction standards; computer usage and application in an engineering office; principles and practices of traffic engineering; signing and pavement marking standards; and methods of conducting various surveys and studies. Demonstrated Skills to : Read, evaluate, and interpret routine construction drawings, subdivision maps, and reports; analyze construction methods to determine conformance with accepted standards and enforce corrective actions when necessary; prepare clear and concise reports; draft maps, plans, and layouts; make accurate measurements and compute materials used in construction; correctly read and interpret field construction staking survey controls, plans, profiles, cross-sections, topographic maps and plats; solve problems and make appropriate decisions; utilize personal computers for CAD, GIS, spreadsheet and work processing software, and other specialized software programs; and exemplify an enthusiastic, resourceful, and effective customer service attitude with those contacted in the course of work. Ability to : Learn and apply the City's policies, practices, and protocols; effectively apply the required knowledge and skills in the daily performance of assigned duties; establish and maintain open and honest communications with co-workers at all levels of the organization; and remain flexible and adapt to changing conditions. Experience, Education and Training Guidelines Any combination of experience, education, and training that would provide the best qualified candidates. A typical way to obtain the knowledge, skills, and abilities would be: Experience : Two years of technical experience in public works engineering including experience in civil design, construction, land development, and/or traffic engineering. Experience involving customer service is preferred. Education : Equivalent to graduation from high school supplemented by courses in algebra, geometry, trigonometry, land surveying, engineering design, and/or traffic engineering. An Associate degree in a related field is desirable. Training : Any recent training such as academic courses and certification programs which are relevant to this job classification. License : Certain positions may require the possession of a valid California driver's license and satisfactory driving record as determined by the City. Other Requirements : Willingness and ability to work overtime; respond to emergencies, attend meetings, classes, and seminars as required during work and non-work hours; work under adverse conditions such as in inclement weather, in awkward spaces, and in and around construction areas. Special Requirements : Essential duties require the mental and/or physical ability to work in a standard office environment; drive a motor vehicle; read fine print on drawings and computer monitors; converse in person, over the telephone, two-way radio, and around the noise of heavy construction equipment and be heard and clearly understood; move across rough terrain and bridge scaffolding; climb into and out of sewer holes and trenches, up 25 foot ladders, and several flights of stairs a day; use drafting and survey instruments, calculators, and personal computers; and strength to safely lift and maneuver materials weighing up to 30 pounds. Additional Information The City of Livermore is an equal opportunity employer and supports workforce diversity. CITY OF LIVERMORE BENEFITS SUMMARY Association of Livermore Employees Please click here for a copy of the current Memorandum of Understanding (MOU) for the Association of Livermore Employees. The information contained here is a summary of benefits. For a more detailed summary of benefits for all employee groups, click here . Any errors or omissions do not constitute either an expressed or implied contract. Updated 1/2024 MOU TERM 10/01/2021 - 09/30/2025 SCHEDULED INCREASES 10/11/2021 2.0% + $725.40/year 10/10/2022 3.5% + $754.56/year 10/09/2023 2.5% + $777.36/year 10/07/2024 2.0% + $796.80/year CAFETERIA PLAN (MEDICAL, DENTAL & VISION) $1,950/month towards medical, dental, and vision; unused balance paid in cash to employee. BASIC LIFE INSURANCE& ACCIDENTAL DEATH & DISMEMBERMENT INSURANCE (AD & D) FT - $60,000 EE coverage or PT - $30,000 EE coverage, ER paid $1,000 dependent coverage, ER paid EE option to purchase $25,000 additional life insurance& supplemental life to $500,000 (not to exceed 5x annual earnings). LONG TERM DISABILITY (LTD) ER paid 60% of base monthly earnings to $5,000/month max. (180 day waiting period) PERS New City of Livermore EEs are enrolled in the 2% at 60 formula or 2% at 62 formula, depending on eligibility, as per AB 340. Classic PERS Misc Member - 2% at 60 Member Rate = 7% EE paid Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24) 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit New PERS Misc Member - 2% at 62 Member Rate = 7.5% EE paid Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24) 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit MEDICARE (Hired after 3/31/86) EE paid 1.45% ER paid 1.45% RETIREMENT HEALTH SAVINGS (RHS) ER contribution of 4% of base pay into RHS account. VACATION ACCRUAL Years of ServiceTotal Accrual Per Year 180.6 hrs 2-5120.12 hrs 6-10135.98 hrs 11-15160.94 hrs 16-19180.18 hrs 20+192.4 hrs Prorated for part-time EE. Maximum accrual: 340 hours HOLIDAYS & HOLIDAY-IN-LIEU PAY Holidays: 12 observed holidays or in lieu day off or if work 2.5 times pay. Holiday-In-Lieu Pay: EE's assigned receive 7.5% of base salary, paid per pay period SICK LEAVE ACCRUAL 96.2 hours/year Pro-rated for part-time EE SICK LEAVE USAGE: FAMILY SICK LEAVE : For immediate Family Illness- ½ Annual Sick Leave Accrual. PARENTAL LEAVE : For non-birthing parentwho becomes a parent due to adoption, foster care placement, or birth of a child- 48 hours BEREAVEMENT/ FUNERAL LEAVE (non-immediate family) : 3 regularly scheduled workdays of sick leavecanbe used foraunt or uncle. FUNERAL LEAVE 3 regularly scheduled workdays max for immediate family. PERSONAL LEAVE Full-Time: 16 hours per year Pro-rated for part-time EE. PREGNANCY LEAVE & FMLA/CFRA EE may use accrued leaves in compliance with City Rules & Regs Benefit provided as per regulations: Federal Family and Medical Leave Act, California Family Rights Act, and California Pregnancy Disability Act DEFERRED COMPENSATION 457(b) ER contributes $75 per pay period, with required matching of $75 by EE 2024 Maximum : Normal = $23,000 Age 50+ = $7,500 Catchup Limits = $46,000 Voluntary EE Participation SECTION 125 PLAN No ER contribution 2024 Maximum Dependent Care*: Up to $5,000/year -- *See IRS Pub #503 Unreimbursed Medical: Up to $3,200/year Pre-tax Health Care Premiums FSA's for Dependent Care Unreimbursed Medical Expenses Other options offered by plan administrator UNIFORM ALLOWANCE $850 per year/ paid in equal amounts per pay period For Public Safety Dispatchers, Senior Public Safety Dispatchers, Supervising Public Safety Dispatchers, Police Clerks, Senior Police Clerk, Supervising Police Clerk, Animal Control Officers, Police Identification Technician, Supervising Property and Evidence Specialist, Property and Evidence Specialist, Community Service Specialists, Crime & Intelligence Analysts, and Crime Prevention Specialist. SAFETY SHOE ALLOWANCE Paid annually in July: $200/year for Meter Readers, and employees in Engineering Technician, Neighborhood Preservation Officer, and Building Inspector series who perform field work, and Public Works employees that are required to wear safety shoes or boots. PRESCRIPTION SAFETY GLASSES Reimbursement of up to $150/year for purchase of safety prescription glasses for EEs working in locations where there is a risk of eye injuries. SHIFT DIFFERENTIAL EEs regularly assigned to city facilities operating 24/7 - $2.50/hour for all hours worked when assigned to a shift requiring EE work at least 4 hours between 4:00 p.m.- 6:00 a.m. EQUIPMENT OPERATION Public Works EEs: $12.00/day for EE who operates Class A vehicle, min of 50%+ operation/day. STANDBY PAY 2 hours straight-time for standby on regularly scheduled work day 3 hours straight-time for standby on regularly scheduled days off and fixed City holidays CALL BACK PAY 3 hours min @ OT rate for FLSA nonexempt. First 3 hours can't be taken as comp time but paid to EE. WORK IN A HIGHER CLASS If work min of 3 consecutive workdays, paid @ 5% differential or the minimum of the salary range of the higher classification. COURT PAY/COURT CANCELLATION PAY If in connection with EE's usual official duties, 3 hrs min @ OT, or 4 hrs min @ OT for those required to appear on normal day off or on graveyard shift. SUPPORT SERVICES TRAINING OFFICER PAY $90/pay period for full pay period while assigned. BILINGUAL PAY $60/pay period for both written & conversational. Must be certified by Department Head and approved by Admin Services Director, and used on the job. $35/pay period for conversation level as certified by Department Head and approved by Admin Services Director. TELEPHONE PAY 20 minutes and for each minute exceeding 20 minutes at OT rate. CELL PHONE ALLOWANCE Standard = $40/month (if authorized) See Administrative Regulation 36 for details. COMMERCIAL DRIVERS' LICENSE PAY $35/pay period with valid CA Commercial Driver's License and valid DOT medical card. OT COMP & COMP TIME OFF OT for > 40 hrs/week or > 8 hrs/day in a reg scheduled day or hrs in excess of those normally scheduled & worked/day @ 1 ½ x reg. pay or Comp Time in lieu of OT for FLSA nonexempt. Accrued Comp Time in excess of 100 hours must be paid out. TUITION REIMBURSEMENT 75% reimbursement fortuition & books For undergraduate studies, $4,000 FY max; $16,000 lifetime max For graduate studies, $5,000 FY max; $10,000 lifetime max LICENSES & CERTIFICATIONS 100% reimbursement for required licenses and certifications EMPLOYEE ASSISTANCE PROGRAM Three (3) sessions per incident per family member. Unlimited telephonic consultations. FLSA WORK PERIOD 168 hour pay period beginning Monday at 12:01 a.m., ending 7 days later on Sunday at 12:00 midnight. If an EE is not on this work week schedule, something must be in writing documenting EE's work week. For WR Operator series : 168 hour period beginning Sunday at 12:00 midnight, ending 7 days later on Saturday at 11:59 p.m. PAY PERIODS 26 pay periods per year Benefits listed are for regular full-time employees. Benefits are prorated for 30-hour and 20-hour employees. ER = Employer EE = Employee FT = Full-Time PT = Part-Time Closing Date/Time: 5/20/2024 5:00 PM Pacific
Apr 27, 2024
Full Time
Description Click here for the job announcement ! The City of Livermore is currently accepting applications for an Assistant or Associate Engineering Technician. There is one vacancy that the City can elect to fill at either level. DEFINITION Under general supervision, the Assistant Engineering Technician performs routine technical office and field engineering functions in connection with public works activities and performs other duties assigned. DISTINGUISHING CHARACTERISTICS The Assistant Engineering Technician is the entry level classification in the Engineering Technician series and has responsibility for conducting traffic, engineering and similar studies for public works projects, and for assigned technical engineering tasks; preparing plans and estimating for various engineering projects; issuing permits; reviewing building referrals; assigning fees; and inspecting permits and other construction activities. It is distinguished from the Associate Engineering Technician which is the journey level classification with responsibility of the more complicated technical tasks. SUPERVISION RECEIVED General supervision is provided by the Construction Inspection Manager or an engineer, depending on the assigned area of responsibility. Lead direction may be provided by other classifications in the division. SUPERVISION EXERCISED None. Examples of Important and Essential Functions General Engineering Duties/Computer Skills Operates reprographics machine and various other office machines such as photocopier, fax machine, and calculator; operates a personal computer to perform Computer Aided Drafting (CAD), GIS database and retrieval functions, word processing, and spreadsheet functions; updates various databases relating to permits, work orders, and service requests; assists contractors and the public in interpreting and complying with city design, land development, and construction policies and requirements; and maintains engineering files and base maps. Development Plan Review Uses computer aided drafting techniques and procedures to assist in the preparation of routine engineering plans for development projects; develops graphs, charts, and exhibits for presentations; Drafts specifications; reviews property descriptions; reviews final maps and lot line adjustments; reviews planning entitlement referrals and drafts conditions of approval; and reviews public improvement plans and building referrals for compliance with conditions of approval and City standards; updates City maps; and prepares and issues permits and calculates fees. Project Design Uses computer aided drafting techniques and procedures to prepare routine engineering plans for public works projects; develops graphs, charts, and exhibits for presentations; assists in research and in developing project design and cost estimates for City projects such as streets, bike trails, sewers, storm drains, water lines, parks, golf courses, airport, traffic control projects and other miscellaneous projects; and reviews development project plans for conformance with current engineering requirements on routine projects. Construction Compliance Performs field inspections of public works projects, developments, and activities requiring permits and inspection; inspects grading, underground utilities, City water mains, sewers, storm drains, curbs, gutters, paving, irrigation systems, street lights, and other infrastructure construction for conformance with regulatory standards, plans, and specifications; maintains daily written records of progress made in construction and materials used; assists in the preparation of progress payments and writing of change orders; and performs other contract administration duties on routine public works projects. Traffic and Transportation Collects data for various traffic engineering studies such as setting traffic counters, speed studies, turning movement counts, traffic control device inventory, and other research as assigned; assists in the preparation of plans and estimates for signing, striping and traffic signal projects; reviews traffic accident reports and prepares collision diagrams. Job Related and Essential Qualifications Demonstrated Knowledge of : Principles and practices of engineering related to design, construction, and maintenance of street, sidewalks, drainage and related public works projects; materials, methods and equipment used in the testing of construction materials; methods of compacting soils, grading methods, and erosion control techniques; miscellaneous public works repairs such as sidewalks, utility repairs, and trench compaction; civil engineering design and drafting techniques and procedures; surveying techniques and practices including algebra, geometry, and trigonometry; construction standards; computer usage and application in an engineering office; principles and practices of traffic engineering; signing and pavement marking standards; and methods of conducting various surveys and studies. Demonstrated Skills to : Read, evaluate, and interpret routine construction drawings, subdivision maps, and reports; analyze construction methods to determine conformance with accepted standards and enforce corrective actions when necessary; prepare clear and concise reports; draft maps, plans, and layouts; make accurate measurements and compute materials used in construction; correctly read and interpret field construction staking survey controls, plans, profiles, cross-sections, topographic maps and plats; solve problems and make appropriate decisions; utilize personal computers for CAD, GIS, spreadsheet and work processing software, and other specialized software programs; and exemplify an enthusiastic, resourceful, and effective customer service attitude with those contacted in the course of work. Ability to : Learn and apply the City's policies, practices, and protocols; effectively apply the required knowledge and skills in the daily performance of assigned duties; establish and maintain open and honest communications with co-workers at all levels of the organization; and remain flexible and adapt to changing conditions. Experience, Education and Training Guidelines Any combination of experience, education, and training that would provide the best qualified candidates. A typical way to obtain the knowledge, skills, and abilities would be: Experience : Two years of technical experience in public works engineering including experience in civil design, construction, land development, and/or traffic engineering. Experience involving customer service is preferred. Education : Equivalent to graduation from high school supplemented by courses in algebra, geometry, trigonometry, land surveying, engineering design, and/or traffic engineering. An Associate degree in a related field is desirable. Training : Any recent training such as academic courses and certification programs which are relevant to this job classification. License : Certain positions may require the possession of a valid California driver's license and satisfactory driving record as determined by the City. Other Requirements : Willingness and ability to work overtime; respond to emergencies, attend meetings, classes, and seminars as required during work and non-work hours; work under adverse conditions such as in inclement weather, in awkward spaces, and in and around construction areas. Special Requirements : Essential duties require the mental and/or physical ability to work in a standard office environment; drive a motor vehicle; read fine print on drawings and computer monitors; converse in person, over the telephone, two-way radio, and around the noise of heavy construction equipment and be heard and clearly understood; move across rough terrain and bridge scaffolding; climb into and out of sewer holes and trenches, up 25 foot ladders, and several flights of stairs a day; use drafting and survey instruments, calculators, and personal computers; and strength to safely lift and maneuver materials weighing up to 30 pounds. Additional Information The City of Livermore is an equal opportunity employer and supports workforce diversity. CITY OF LIVERMORE BENEFITS SUMMARY Association of Livermore Employees Please click here for a copy of the current Memorandum of Understanding (MOU) for the Association of Livermore Employees. The information contained here is a summary of benefits. For a more detailed summary of benefits for all employee groups, click here . Any errors or omissions do not constitute either an expressed or implied contract. Updated 1/2024 MOU TERM 10/01/2021 - 09/30/2025 SCHEDULED INCREASES 10/11/2021 2.0% + $725.40/year 10/10/2022 3.5% + $754.56/year 10/09/2023 2.5% + $777.36/year 10/07/2024 2.0% + $796.80/year CAFETERIA PLAN (MEDICAL, DENTAL & VISION) $1,950/month towards medical, dental, and vision; unused balance paid in cash to employee. BASIC LIFE INSURANCE& ACCIDENTAL DEATH & DISMEMBERMENT INSURANCE (AD & D) FT - $60,000 EE coverage or PT - $30,000 EE coverage, ER paid $1,000 dependent coverage, ER paid EE option to purchase $25,000 additional life insurance& supplemental life to $500,000 (not to exceed 5x annual earnings). LONG TERM DISABILITY (LTD) ER paid 60% of base monthly earnings to $5,000/month max. (180 day waiting period) PERS New City of Livermore EEs are enrolled in the 2% at 60 formula or 2% at 62 formula, depending on eligibility, as per AB 340. Classic PERS Misc Member - 2% at 60 Member Rate = 7% EE paid Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24) 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit New PERS Misc Member - 2% at 62 Member Rate = 7.5% EE paid Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24) 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit MEDICARE (Hired after 3/31/86) EE paid 1.45% ER paid 1.45% RETIREMENT HEALTH SAVINGS (RHS) ER contribution of 4% of base pay into RHS account. VACATION ACCRUAL Years of ServiceTotal Accrual Per Year 180.6 hrs 2-5120.12 hrs 6-10135.98 hrs 11-15160.94 hrs 16-19180.18 hrs 20+192.4 hrs Prorated for part-time EE. Maximum accrual: 340 hours HOLIDAYS & HOLIDAY-IN-LIEU PAY Holidays: 12 observed holidays or in lieu day off or if work 2.5 times pay. Holiday-In-Lieu Pay: EE's assigned receive 7.5% of base salary, paid per pay period SICK LEAVE ACCRUAL 96.2 hours/year Pro-rated for part-time EE SICK LEAVE USAGE: FAMILY SICK LEAVE : For immediate Family Illness- ½ Annual Sick Leave Accrual. PARENTAL LEAVE : For non-birthing parentwho becomes a parent due to adoption, foster care placement, or birth of a child- 48 hours BEREAVEMENT/ FUNERAL LEAVE (non-immediate family) : 3 regularly scheduled workdays of sick leavecanbe used foraunt or uncle. FUNERAL LEAVE 3 regularly scheduled workdays max for immediate family. PERSONAL LEAVE Full-Time: 16 hours per year Pro-rated for part-time EE. PREGNANCY LEAVE & FMLA/CFRA EE may use accrued leaves in compliance with City Rules & Regs Benefit provided as per regulations: Federal Family and Medical Leave Act, California Family Rights Act, and California Pregnancy Disability Act DEFERRED COMPENSATION 457(b) ER contributes $75 per pay period, with required matching of $75 by EE 2024 Maximum : Normal = $23,000 Age 50+ = $7,500 Catchup Limits = $46,000 Voluntary EE Participation SECTION 125 PLAN No ER contribution 2024 Maximum Dependent Care*: Up to $5,000/year -- *See IRS Pub #503 Unreimbursed Medical: Up to $3,200/year Pre-tax Health Care Premiums FSA's for Dependent Care Unreimbursed Medical Expenses Other options offered by plan administrator UNIFORM ALLOWANCE $850 per year/ paid in equal amounts per pay period For Public Safety Dispatchers, Senior Public Safety Dispatchers, Supervising Public Safety Dispatchers, Police Clerks, Senior Police Clerk, Supervising Police Clerk, Animal Control Officers, Police Identification Technician, Supervising Property and Evidence Specialist, Property and Evidence Specialist, Community Service Specialists, Crime & Intelligence Analysts, and Crime Prevention Specialist. SAFETY SHOE ALLOWANCE Paid annually in July: $200/year for Meter Readers, and employees in Engineering Technician, Neighborhood Preservation Officer, and Building Inspector series who perform field work, and Public Works employees that are required to wear safety shoes or boots. PRESCRIPTION SAFETY GLASSES Reimbursement of up to $150/year for purchase of safety prescription glasses for EEs working in locations where there is a risk of eye injuries. SHIFT DIFFERENTIAL EEs regularly assigned to city facilities operating 24/7 - $2.50/hour for all hours worked when assigned to a shift requiring EE work at least 4 hours between 4:00 p.m.- 6:00 a.m. EQUIPMENT OPERATION Public Works EEs: $12.00/day for EE who operates Class A vehicle, min of 50%+ operation/day. STANDBY PAY 2 hours straight-time for standby on regularly scheduled work day 3 hours straight-time for standby on regularly scheduled days off and fixed City holidays CALL BACK PAY 3 hours min @ OT rate for FLSA nonexempt. First 3 hours can't be taken as comp time but paid to EE. WORK IN A HIGHER CLASS If work min of 3 consecutive workdays, paid @ 5% differential or the minimum of the salary range of the higher classification. COURT PAY/COURT CANCELLATION PAY If in connection with EE's usual official duties, 3 hrs min @ OT, or 4 hrs min @ OT for those required to appear on normal day off or on graveyard shift. SUPPORT SERVICES TRAINING OFFICER PAY $90/pay period for full pay period while assigned. BILINGUAL PAY $60/pay period for both written & conversational. Must be certified by Department Head and approved by Admin Services Director, and used on the job. $35/pay period for conversation level as certified by Department Head and approved by Admin Services Director. TELEPHONE PAY 20 minutes and for each minute exceeding 20 minutes at OT rate. CELL PHONE ALLOWANCE Standard = $40/month (if authorized) See Administrative Regulation 36 for details. COMMERCIAL DRIVERS' LICENSE PAY $35/pay period with valid CA Commercial Driver's License and valid DOT medical card. OT COMP & COMP TIME OFF OT for > 40 hrs/week or > 8 hrs/day in a reg scheduled day or hrs in excess of those normally scheduled & worked/day @ 1 ½ x reg. pay or Comp Time in lieu of OT for FLSA nonexempt. Accrued Comp Time in excess of 100 hours must be paid out. TUITION REIMBURSEMENT 75% reimbursement fortuition & books For undergraduate studies, $4,000 FY max; $16,000 lifetime max For graduate studies, $5,000 FY max; $10,000 lifetime max LICENSES & CERTIFICATIONS 100% reimbursement for required licenses and certifications EMPLOYEE ASSISTANCE PROGRAM Three (3) sessions per incident per family member. Unlimited telephonic consultations. FLSA WORK PERIOD 168 hour pay period beginning Monday at 12:01 a.m., ending 7 days later on Sunday at 12:00 midnight. If an EE is not on this work week schedule, something must be in writing documenting EE's work week. For WR Operator series : 168 hour period beginning Sunday at 12:00 midnight, ending 7 days later on Saturday at 11:59 p.m. PAY PERIODS 26 pay periods per year Benefits listed are for regular full-time employees. Benefits are prorated for 30-hour and 20-hour employees. ER = Employer EE = Employee FT = Full-Time PT = Part-Time Closing Date/Time: 5/20/2024 5:00 PM Pacific