CITY OF ATLANTA, GA
College Park, Georgia, United States
Hourly Pay Range: $28.14-$35.17 Posting expires: September 23, 2024 General Description and Classification Standards This position supports the Training and Quality Assurance Manager in the development, implementation, and monitoring of training programs and quality assurance processes. The role will involve assisting with training administration, quality control audits, data analysis, maintaining and tracking required employees records and stakeholder communication to ensure high standards of performance and compliance. Supervision Received This position report to the Training and Quality Assurance Manager. Direction received is focused on end results and is typically collaborative in nature. Minimum Qualifications Bachelor’s degree in business, public administration, accounting, finance, information technology, statistics, human resources, or a related field (equivalent professional experience may be considered for substitution for the required degree on an exception basis) 3 years of work experience in creation, reporting, and/or management of data or closely related tasks (not including data entry) Preferred Education & Experience Four-year degree from an accredited college or university 5 years data analysis experience Experience with R, Python, Visual Basic is preferred. Licensures and Certifications No specific certifications or licensures required. Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job. Closing Date/Time: 2024-09-24
Sep 10, 2024
Full Time
Hourly Pay Range: $28.14-$35.17 Posting expires: September 23, 2024 General Description and Classification Standards This position supports the Training and Quality Assurance Manager in the development, implementation, and monitoring of training programs and quality assurance processes. The role will involve assisting with training administration, quality control audits, data analysis, maintaining and tracking required employees records and stakeholder communication to ensure high standards of performance and compliance. Supervision Received This position report to the Training and Quality Assurance Manager. Direction received is focused on end results and is typically collaborative in nature. Minimum Qualifications Bachelor’s degree in business, public administration, accounting, finance, information technology, statistics, human resources, or a related field (equivalent professional experience may be considered for substitution for the required degree on an exception basis) 3 years of work experience in creation, reporting, and/or management of data or closely related tasks (not including data entry) Preferred Education & Experience Four-year degree from an accredited college or university 5 years data analysis experience Experience with R, Python, Visual Basic is preferred. Licensures and Certifications No specific certifications or licensures required. Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job. Closing Date/Time: 2024-09-24
CHARLESTON COUNTY, SC
North Charleston, South Carolina, United States
Description To oversee, track, and provide compliance assurance for all County facility maintenance and service contracts as well as internal building services performed by Charleston County. Additional responsibilities may include coordinated routine inspection (as required) to ensure compliance of contracted vendors in the delivery of goods and services. Hiring Range: $60,840 - $79,684 (Estimated Annual Salary) OPEN UNTIL FILLED - APPLICATION REVIEW BEGINS IMMEDIATELY Duties and Responsibilities ESSENTIAL FUNCTIONS: Develop, maintain, and implement detailed working performance schedules for contracted services for all Charleston County facilities. These schedules will be developed from inspection reports required by every vendor contracted with Charleston County facilities for preventative maintenance services performed. Inspections of County facilities will be conducted as warrantied to ensure compliance. Preferably, required inspections should follow a reported violation of contract compliance whereby, a vendor is not meeting specific contract compliance factors. Any inspections are to be documented properly and that documentation should be cataloged for reference, discussions with vendor, or future use should a non-conformance warning/reprimand be warrantied. Respond to internal client concerns in a timely manner and address those concerns with the proper contracted vendors or internal facilities team members. Procurement’s contracts compliance officer should be notified and kept in the loop should a complaint/concern escalate. As quality assurance analyst II, development of a close relationship with Procurement is vital to a cooperative, working environment to ensure contract guidelines are being met in full. Any variations in contract performance should be discussed with the Contracts Supervisor and if necessary, alleviated to Procurement’s Contracts Compliance Officer. Maintain, implement, and track vendor non conformance forms for vendor contractual performance violations and report continuous performance violations as required to both the Contracts Supervisor and Procurement. Coordinate routine scheduled meetings with contracted vendors to review contractual obligations and review county expectations. Further, include internal facilities team members in these meetings for any building where there is a facility manager, facility maintenance supervisor, facility technical maintenance manager, or other designated individual assigned. Vendor meetings can also include lease tenants who receive contracted services as a benefit of a contracted service. Schedule, track and verify service completion through the analysis of inspection reports provided by the vendor. For contracted vendors who do not provide monthly inspection reports, those vendors are required to provide status updates during regularly scheduled meetings between the County and the vendor. Primary vendor liaison point of contact for County Facilities and will assist in providing conflict resolution between the vendor and County end user. Assist with implementation of Capital Projects Team transfer of capital projects to operational assets. Assist in building and maintaining database in the County’s Integrated Workplace Management System (IWMS), vendors and predictive maintenance schedules for contracted services. Assist contracts supervisor with mid-year reconciliations and budgeting of contracted service PO’s by tracking actual expenses and financial analysis for certain types of services procured throughout the year to include a cost per service scenario vs. a set contracted rate. Respond to Safety and Risk inspections conducted and have contracted vendors correct any non-compliance items identified by Safety and Risk during an inspection. Notify Safety and Risk of corrected deficiencies completed by contracted vendors. Perform other duties as assigned or assumes other responsibilities as apparent, warrantied, or assigned. May be designated to report to work during hazardous weather or emergency conditions as well as participate in EOC exercises/evacuations. Assist vendors with identification badges as required for security services for Charleston County. Assist all other vendors with access to County facilities for routine services; afterhours, holidays, and emergency services (outside of normal business hours) and coordinate with internal staff and external county departments. Assist with obtaining video footage for County leadership, the County’s legal dept., Safety and Risk Dept. regarding claims brought forth to the County. Assist law enforcement in providing video footage of incidents involving law enforcement on County properties. Works with Contracts Supervisor to create and teach contracts and quality assurance operations to both internal facilities staff and outside County Departments. Serves as a backup for the Contracts Supervisor in their absence. Assists Contracts Supervisor in obtaining quotes for various services based on scope and frequencies. Coordinate with contracted vendors on behalf of Facilities Management as it pertains to outstanding quotes and repairs to non-functioning contracted equipment, specifically contracts that do not include repairs as part of the scope of services. Minimum Qualifications Associates/Bachelors Degree from an accredited institution preferred, and 10+ years or more of experience in quality assurance, contracting, performance management, property management; or any equivalent combination of experience and training that provides the knowledge, skills and abilities necessary to perform the work. Knowledge and Experience of working in Microsoft Office software required. Prior Maintenance, Construction, quality assurance, or Contracts experience is preferred. A Valid driver’s license is required. Knowledge, Skills and Abilities SUCCESS FACTORS: Comprehensive knowledge of Charleston County policies and procedures. Comprehensive knowledge of County Facilities Contracts and Contracted Services. Comprehensive knowledge of Charleston County Assets and Department Functions. Ability to prepare and present accurate and reliable reports containing findings and recommendations. Ability to use logical and creative thought processes to develop solutions according to written specifications and/or oral instructions. * Ability to compile and synthesize large quantities of data, assist in analyzing data according to need and convey I Information for presentation to leadership. * Ability to perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time-sensitive deadlines. * Ability to track key performance indicators and trends in service performance. * Ability to establish credibility with Facilities and Maintenance Managers, Supervisors, Technicians, the Contracts * Supervisor, and the Procurement Department Team. * Must possess interpersonal skills to work cooperatively with a broad variety of County Departments and users as well as contracted vendors and other service providers. * Ability to understand and follow oral and/or written policies, procedures and instructions. * Ability and willing to quickly learn and put to use new skills and knowledge brought about by rapidly changing information and/or technology. * Ability to use integrity, ingenuity and inventiveness in the performance of assigned tasks. Charleston County offers competitive pay and a comprehensive benefits package to its employees, including but not limited to: Health, Dental, Vision and Life Insurance Optional Life and Disability Insurance Optional Medical and Dependent Care Spending Accounts Annual and Sick Leave Fourteen (14) recognized Holidays South Carolina Retirement System (SCRS) State Retirement Plan Police Officers Retirement System (PORS - as applicable) Optional Deferred Compensation Program Longevity and Merit Pay Increases Optional Federal Credit Union Membership Leadership, Professional and Skill Development Training Employee Assistance Program Employee Well-being Program For more information, visit our benefits page .
Jul 27, 2024
Full Time
Description To oversee, track, and provide compliance assurance for all County facility maintenance and service contracts as well as internal building services performed by Charleston County. Additional responsibilities may include coordinated routine inspection (as required) to ensure compliance of contracted vendors in the delivery of goods and services. Hiring Range: $60,840 - $79,684 (Estimated Annual Salary) OPEN UNTIL FILLED - APPLICATION REVIEW BEGINS IMMEDIATELY Duties and Responsibilities ESSENTIAL FUNCTIONS: Develop, maintain, and implement detailed working performance schedules for contracted services for all Charleston County facilities. These schedules will be developed from inspection reports required by every vendor contracted with Charleston County facilities for preventative maintenance services performed. Inspections of County facilities will be conducted as warrantied to ensure compliance. Preferably, required inspections should follow a reported violation of contract compliance whereby, a vendor is not meeting specific contract compliance factors. Any inspections are to be documented properly and that documentation should be cataloged for reference, discussions with vendor, or future use should a non-conformance warning/reprimand be warrantied. Respond to internal client concerns in a timely manner and address those concerns with the proper contracted vendors or internal facilities team members. Procurement’s contracts compliance officer should be notified and kept in the loop should a complaint/concern escalate. As quality assurance analyst II, development of a close relationship with Procurement is vital to a cooperative, working environment to ensure contract guidelines are being met in full. Any variations in contract performance should be discussed with the Contracts Supervisor and if necessary, alleviated to Procurement’s Contracts Compliance Officer. Maintain, implement, and track vendor non conformance forms for vendor contractual performance violations and report continuous performance violations as required to both the Contracts Supervisor and Procurement. Coordinate routine scheduled meetings with contracted vendors to review contractual obligations and review county expectations. Further, include internal facilities team members in these meetings for any building where there is a facility manager, facility maintenance supervisor, facility technical maintenance manager, or other designated individual assigned. Vendor meetings can also include lease tenants who receive contracted services as a benefit of a contracted service. Schedule, track and verify service completion through the analysis of inspection reports provided by the vendor. For contracted vendors who do not provide monthly inspection reports, those vendors are required to provide status updates during regularly scheduled meetings between the County and the vendor. Primary vendor liaison point of contact for County Facilities and will assist in providing conflict resolution between the vendor and County end user. Assist with implementation of Capital Projects Team transfer of capital projects to operational assets. Assist in building and maintaining database in the County’s Integrated Workplace Management System (IWMS), vendors and predictive maintenance schedules for contracted services. Assist contracts supervisor with mid-year reconciliations and budgeting of contracted service PO’s by tracking actual expenses and financial analysis for certain types of services procured throughout the year to include a cost per service scenario vs. a set contracted rate. Respond to Safety and Risk inspections conducted and have contracted vendors correct any non-compliance items identified by Safety and Risk during an inspection. Notify Safety and Risk of corrected deficiencies completed by contracted vendors. Perform other duties as assigned or assumes other responsibilities as apparent, warrantied, or assigned. May be designated to report to work during hazardous weather or emergency conditions as well as participate in EOC exercises/evacuations. Assist vendors with identification badges as required for security services for Charleston County. Assist all other vendors with access to County facilities for routine services; afterhours, holidays, and emergency services (outside of normal business hours) and coordinate with internal staff and external county departments. Assist with obtaining video footage for County leadership, the County’s legal dept., Safety and Risk Dept. regarding claims brought forth to the County. Assist law enforcement in providing video footage of incidents involving law enforcement on County properties. Works with Contracts Supervisor to create and teach contracts and quality assurance operations to both internal facilities staff and outside County Departments. Serves as a backup for the Contracts Supervisor in their absence. Assists Contracts Supervisor in obtaining quotes for various services based on scope and frequencies. Coordinate with contracted vendors on behalf of Facilities Management as it pertains to outstanding quotes and repairs to non-functioning contracted equipment, specifically contracts that do not include repairs as part of the scope of services. Minimum Qualifications Associates/Bachelors Degree from an accredited institution preferred, and 10+ years or more of experience in quality assurance, contracting, performance management, property management; or any equivalent combination of experience and training that provides the knowledge, skills and abilities necessary to perform the work. Knowledge and Experience of working in Microsoft Office software required. Prior Maintenance, Construction, quality assurance, or Contracts experience is preferred. A Valid driver’s license is required. Knowledge, Skills and Abilities SUCCESS FACTORS: Comprehensive knowledge of Charleston County policies and procedures. Comprehensive knowledge of County Facilities Contracts and Contracted Services. Comprehensive knowledge of Charleston County Assets and Department Functions. Ability to prepare and present accurate and reliable reports containing findings and recommendations. Ability to use logical and creative thought processes to develop solutions according to written specifications and/or oral instructions. * Ability to compile and synthesize large quantities of data, assist in analyzing data according to need and convey I Information for presentation to leadership. * Ability to perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time-sensitive deadlines. * Ability to track key performance indicators and trends in service performance. * Ability to establish credibility with Facilities and Maintenance Managers, Supervisors, Technicians, the Contracts * Supervisor, and the Procurement Department Team. * Must possess interpersonal skills to work cooperatively with a broad variety of County Departments and users as well as contracted vendors and other service providers. * Ability to understand and follow oral and/or written policies, procedures and instructions. * Ability and willing to quickly learn and put to use new skills and knowledge brought about by rapidly changing information and/or technology. * Ability to use integrity, ingenuity and inventiveness in the performance of assigned tasks. Charleston County offers competitive pay and a comprehensive benefits package to its employees, including but not limited to: Health, Dental, Vision and Life Insurance Optional Life and Disability Insurance Optional Medical and Dependent Care Spending Accounts Annual and Sick Leave Fourteen (14) recognized Holidays South Carolina Retirement System (SCRS) State Retirement Plan Police Officers Retirement System (PORS - as applicable) Optional Deferred Compensation Program Longevity and Merit Pay Increases Optional Federal Credit Union Membership Leadership, Professional and Skill Development Training Employee Assistance Program Employee Well-being Program For more information, visit our benefits page .
City of Portland, Oregon
Portland, Oregon, United States
The Position J ob Appointment: Regular, Full time Work Schedule: Monday - Friday, 8am-5pm. Alternate schedule may be available. Work Location: Hybrid. In-Person work to be conducted at The Portland Building, 1120 SW 5th Avenue. Remote work must be performed within Oregon or Washington. For more information, click here . Benefits: Please check our benefit tab for an overview of benefit for this position Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to attach a cover letter and resume. About the Position: The HR Systems, Payroll, and Business Services Manager directs and manages the City’s central HR systems, integrating technology to improve efficiency and accuracy. This position also oversees the development and implementation of rules, policies, procedures, and programs related to citywide pay practices. This role is crucial for ensuring effective and compliant HR operations. Additionally, this position manages BHR business services, including providing budget, finance, and strategic support. In this role, you will: Direct, organize and manage the work of division team members: Plan, organize and manage the work of staff to achieve the established goals and performance objectives. Provide mentoring, coaching, and recognition or corrective action, as needed. Proactively lead and manage HR systems enhancements : Develop and implement strategies, programs, and work plans to address legal changes, operational issues, and systemic improvements. Collaborate and consult : Work with City leadership, business process owners, and BHR teams to solve HCM issues, address emerging business needs, and improve citywide HR processes, including developing performance measures and managing training and change management. Oversee and prioritize HR projects : Manage citywide HCM projects, including new system implementations and updates, and identify, review, and prioritize HR process and policy requirements for system integration and comprehensive service delivery. Develop and manage HR policies and processes: Draft, update, and implement policies and standard operating procedures necessary to administer the City’s HR system, oversee core HCM module activities (including Organizational Management, Personnel Administration, Time Management, and Payroll), and ensure data integrity through audit processes. Coordinate communication and collaboration: Communicate changes in HR policies and processes to City management, handle audit inquiries, and collaborate with stakeholders to improve efficiency, resolve issues, and enhance the effectiveness of City HR operations. Manage the BHR Business Services function: Manage bureau finance, contracts, Operating Bureau Personnel Administration, timekeeping, procurement, facilities and technology resources and planning. As an ideal candidate, you are: People Leader: You advocate for your team and empower staff to thrive in a fast-paced work environment. DEI Focused: You create a culture of respect, inclusion, collaboration, and accountability. Excellent Communicator: You are an active listener and strong communicator to both technical and non-technical individuals at all levels. Collaborative: You are customer service oriented and establish/maintain effective work relationships with many stakeholders to resolve issues and meet business needs Proactive : You seek out innovative solutions, drive continuous improvements, and excel in change management. Flexible : You remain agile and calm in a continually evolving environment, constantly learning, and keeping pace with changes. About the Bureau: The Bureau of Human Resources (BHR) is dedicated to working collaboratively with our City partners to maximize the potential of our greatest asset - our employees. We embrace change and the opportunity it brings. We are focused on delivering quality customer service and are committed to recruiting, developing, rewarding, and retaining our workforce. Questions? Jaclyn Snyder, Senior Recruiter Bureau of Human Resources Jaclyn.Snyder@portlandoregon.gov To Qualify Applicants must specifically address and demonstrate in their resume and cover letter how their education, training and/or experience, meets each of the following minimum qualifications. Any combination of education and experience that is equivalent to the following minimum qualifications is acceptable: Education/Training: Bachelor’s degree from an accredited college or university with major course work in business administration, public administration, or field related to human resources management; Experience: Five (5) years of progressively responsible experience developing, implementing, and managing programs, projects and/or personnel functions related to human resources management and human resources information systems, including a minimum of three (3) years in a supervisory role. A successful candidate may possess the following knowledge, skills and abilities: Expert knowledge of core SAP HCM systems, which include functional and technical understanding of Personnel Administration, Organizational Management, Time Management, Payroll Modules, Benefits, Personal Development, and Finance Modules- including their interdependencies with each other and with custom development objects in SAP. Knowledge of systems analysis, design, development, quality assurance test planning, and execution to implement technical changes in SAP or other ERP systems. Experience effectively applying and integrating federal, state, and local laws, human resources rules, and labor contract provisions into business processes and technical design of HR systems to ensure legal compliance. Experience managing projects, including developing work plans, setting priorities, managing resources, and delivering results within specific time constraints. Ability to manage a multicultural workforce, promote an equitable work environment, and apply equitable program practices to diverse and complex City services. Ability to analyze and evaluate business needs, exercise independent judgement within policies and guidelines, and recommend and implemental appropriate solutions. Experience developing and implementing performance metrics and indicators for assigned program areas, with a focus on customer service, quality assurance, and continuous process improvement. Experience effectively managing assigned program areas, including organizing, directing, motivating, engaging, and evaluating employees; monitoring and controlling budget and financial resources. The Recruitment Process STEP 1: Apply online between September 16 , 2024 - October 7, 2024 Required Application Materials: Resume Cover Letter Answer to three (3) Supplemental Questions (click on the Questions tab to preview the questions) Optional Application Materials: Veteran documents to request for Veteran Preference (ex, DD214-Member 4, VA Benefit Letter, etc.) Application Tips: Your cover letter should include details describing your education, training and/or experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your resume should support the details described in your cover letter. Salary Range/Equity Pay Analysis : Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience. Do not attach materials not requested. All completed applications for this position must be submitted no later than on the closing date and time of this recruitment. All applications must be submitted via the City's online application process. E-mailed and/or faxed applications will not be accepted. You can use AI tools to assist with your job application, but please make sure to personalize your responses to supplemental questions. Avoid copying and pasting; instead, use AI to generate ideas and then tailor them to reflect your own experiences and skills. Step 2: Minimum Qualification Evaluation: Week of October 7, 2024 An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and cover letter, weighted 100%. Your resume and cover letter will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation results to let us know if you like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation may be required prior to establishment of the eligible list and/or final selection. Step 3: Establishment of Eligible List: Week of October 14, 2024 Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. Step 4: Selection (Interview): November Hiring bureau will review and select candidates to interview. Please note, the selection process may take up to 90 days from the notification of being placed on the eligible list. Step 5: Offer of Employment: December Step 6: Start Date: January A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change* Additional Information Click here for additional information regarding the following: Veteran Preference ADA, Pregnancy, and Religious Accommodations Work Status Equal Employment Opportunity A Career with the City of Portland offers many Employee Benefits We offer a comprehensive benefits package, including but not limited to Health Care (Medical, Vision and Dental) Carrot Fertility Wellness Benefits Life Insurance Long-term disability coverage to eligible employees and their families. Employee Assistance Plan Flexible Spending Accounts Retirement Oregon Public Employees Retirement System (PERS), including contributions to the PERS IAP plan paid by employer Family Medical Leave City Paid Parental Leave AND SO MANY MORE! Benefits may vary depending on bargaining unit and employment status. Click here to review the many different benefits the City of Portland offers . Closing Date/Time: 10/7/2024 11:59 PM Pacific
Sep 17, 2024
Full Time
The Position J ob Appointment: Regular, Full time Work Schedule: Monday - Friday, 8am-5pm. Alternate schedule may be available. Work Location: Hybrid. In-Person work to be conducted at The Portland Building, 1120 SW 5th Avenue. Remote work must be performed within Oregon or Washington. For more information, click here . Benefits: Please check our benefit tab for an overview of benefit for this position Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to attach a cover letter and resume. About the Position: The HR Systems, Payroll, and Business Services Manager directs and manages the City’s central HR systems, integrating technology to improve efficiency and accuracy. This position also oversees the development and implementation of rules, policies, procedures, and programs related to citywide pay practices. This role is crucial for ensuring effective and compliant HR operations. Additionally, this position manages BHR business services, including providing budget, finance, and strategic support. In this role, you will: Direct, organize and manage the work of division team members: Plan, organize and manage the work of staff to achieve the established goals and performance objectives. Provide mentoring, coaching, and recognition or corrective action, as needed. Proactively lead and manage HR systems enhancements : Develop and implement strategies, programs, and work plans to address legal changes, operational issues, and systemic improvements. Collaborate and consult : Work with City leadership, business process owners, and BHR teams to solve HCM issues, address emerging business needs, and improve citywide HR processes, including developing performance measures and managing training and change management. Oversee and prioritize HR projects : Manage citywide HCM projects, including new system implementations and updates, and identify, review, and prioritize HR process and policy requirements for system integration and comprehensive service delivery. Develop and manage HR policies and processes: Draft, update, and implement policies and standard operating procedures necessary to administer the City’s HR system, oversee core HCM module activities (including Organizational Management, Personnel Administration, Time Management, and Payroll), and ensure data integrity through audit processes. Coordinate communication and collaboration: Communicate changes in HR policies and processes to City management, handle audit inquiries, and collaborate with stakeholders to improve efficiency, resolve issues, and enhance the effectiveness of City HR operations. Manage the BHR Business Services function: Manage bureau finance, contracts, Operating Bureau Personnel Administration, timekeeping, procurement, facilities and technology resources and planning. As an ideal candidate, you are: People Leader: You advocate for your team and empower staff to thrive in a fast-paced work environment. DEI Focused: You create a culture of respect, inclusion, collaboration, and accountability. Excellent Communicator: You are an active listener and strong communicator to both technical and non-technical individuals at all levels. Collaborative: You are customer service oriented and establish/maintain effective work relationships with many stakeholders to resolve issues and meet business needs Proactive : You seek out innovative solutions, drive continuous improvements, and excel in change management. Flexible : You remain agile and calm in a continually evolving environment, constantly learning, and keeping pace with changes. About the Bureau: The Bureau of Human Resources (BHR) is dedicated to working collaboratively with our City partners to maximize the potential of our greatest asset - our employees. We embrace change and the opportunity it brings. We are focused on delivering quality customer service and are committed to recruiting, developing, rewarding, and retaining our workforce. Questions? Jaclyn Snyder, Senior Recruiter Bureau of Human Resources Jaclyn.Snyder@portlandoregon.gov To Qualify Applicants must specifically address and demonstrate in their resume and cover letter how their education, training and/or experience, meets each of the following minimum qualifications. Any combination of education and experience that is equivalent to the following minimum qualifications is acceptable: Education/Training: Bachelor’s degree from an accredited college or university with major course work in business administration, public administration, or field related to human resources management; Experience: Five (5) years of progressively responsible experience developing, implementing, and managing programs, projects and/or personnel functions related to human resources management and human resources information systems, including a minimum of three (3) years in a supervisory role. A successful candidate may possess the following knowledge, skills and abilities: Expert knowledge of core SAP HCM systems, which include functional and technical understanding of Personnel Administration, Organizational Management, Time Management, Payroll Modules, Benefits, Personal Development, and Finance Modules- including their interdependencies with each other and with custom development objects in SAP. Knowledge of systems analysis, design, development, quality assurance test planning, and execution to implement technical changes in SAP or other ERP systems. Experience effectively applying and integrating federal, state, and local laws, human resources rules, and labor contract provisions into business processes and technical design of HR systems to ensure legal compliance. Experience managing projects, including developing work plans, setting priorities, managing resources, and delivering results within specific time constraints. Ability to manage a multicultural workforce, promote an equitable work environment, and apply equitable program practices to diverse and complex City services. Ability to analyze and evaluate business needs, exercise independent judgement within policies and guidelines, and recommend and implemental appropriate solutions. Experience developing and implementing performance metrics and indicators for assigned program areas, with a focus on customer service, quality assurance, and continuous process improvement. Experience effectively managing assigned program areas, including organizing, directing, motivating, engaging, and evaluating employees; monitoring and controlling budget and financial resources. The Recruitment Process STEP 1: Apply online between September 16 , 2024 - October 7, 2024 Required Application Materials: Resume Cover Letter Answer to three (3) Supplemental Questions (click on the Questions tab to preview the questions) Optional Application Materials: Veteran documents to request for Veteran Preference (ex, DD214-Member 4, VA Benefit Letter, etc.) Application Tips: Your cover letter should include details describing your education, training and/or experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your resume should support the details described in your cover letter. Salary Range/Equity Pay Analysis : Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience. Do not attach materials not requested. All completed applications for this position must be submitted no later than on the closing date and time of this recruitment. All applications must be submitted via the City's online application process. E-mailed and/or faxed applications will not be accepted. You can use AI tools to assist with your job application, but please make sure to personalize your responses to supplemental questions. Avoid copying and pasting; instead, use AI to generate ideas and then tailor them to reflect your own experiences and skills. Step 2: Minimum Qualification Evaluation: Week of October 7, 2024 An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and cover letter, weighted 100%. Your resume and cover letter will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation results to let us know if you like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation may be required prior to establishment of the eligible list and/or final selection. Step 3: Establishment of Eligible List: Week of October 14, 2024 Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. Step 4: Selection (Interview): November Hiring bureau will review and select candidates to interview. Please note, the selection process may take up to 90 days from the notification of being placed on the eligible list. Step 5: Offer of Employment: December Step 6: Start Date: January A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change* Additional Information Click here for additional information regarding the following: Veteran Preference ADA, Pregnancy, and Religious Accommodations Work Status Equal Employment Opportunity A Career with the City of Portland offers many Employee Benefits We offer a comprehensive benefits package, including but not limited to Health Care (Medical, Vision and Dental) Carrot Fertility Wellness Benefits Life Insurance Long-term disability coverage to eligible employees and their families. Employee Assistance Plan Flexible Spending Accounts Retirement Oregon Public Employees Retirement System (PERS), including contributions to the PERS IAP plan paid by employer Family Medical Leave City Paid Parental Leave AND SO MANY MORE! Benefits may vary depending on bargaining unit and employment status. Click here to review the many different benefits the City of Portland offers . Closing Date/Time: 10/7/2024 11:59 PM Pacific
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION RESEARCH, POLICY, AND QUALITY ASSURANCE MANAGER (RESEARCH MANAGER) SALARY INFORMATION In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. THIS RECRUITMENT IS OPEN TO THE PUBLIC The eligible list established through this recruitment will be used to fill a current vacancy in the Orange County District Attorney's Office and may also be used to fill positions in similar and/or lower classifications throughout the County of Orange . DEADLINE TO APPLY Online applications will be accepted for a minimum of five (5) business days, and will remain open on a continuous basis until 11:59 P.M. PST on the day the County's needs are met. All applicants are encouraged to apply immediately as this bulletin can close at any time without notice. DISTRICT ATTORNEY-PUBLIC ADMINISTRATOR: The Orange County District Attorney (OCDA) represents the People of the State of California in criminal and civil proceedings, serves the court and criminal justice system, and the Orange County Grand Jury. The mission of the Office of the Orange County District Attorney is to enhance public safety and welfare and to protect and respect crime victims and to create security in the community through the vigorous enforcement of criminal and civil laws in a just, honest, efficient and ethical manner. The Office consists of three major divisions: Legal, Investigative Bureau, and Administration. THE OPPORTUNITY The Research Manager will be responsible for: Leading research projects, programs, and units as directed by management by drafting proposals, selecting research methods, supervising teams, including other project managers, and presenting findings; Identifying areas for department improvement and developing research methodologies and data to meet those needs; Staying abreast with latest developments in research methodologies, technologies and changes in the law that will necessitate data collection, analysis and presentation; Collecting, analyzing and developing statistical reports and information to provide valid measurements of crime, criminal justice process, and office operations; Establishing and maintaining processes to ensure data integrity; Providing oversight on research projects and ongoing program evaluations from conceptualization to final outcome. Collaborating with other criminal justice entities and stakeholders in the exchange of information and data for the performance and assessment of criminal justice function; and Collaborating key information to internal and external stakeholders in planning strategic initiatives and in implementing new programs NOTE: This is a data research and working manager position, not a policy driving/writing position. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES : In addition to the minimum experience and education requirements, the ideal candidate will possess experience working in a legal/law enforcement setting as well as demonstrate the knowledge, skills, and experience listed in all the competencies below : Research Experience: • Possession of bachelor's degree or higher in Criminal Justice, Sociology, Research, Psychology or other Social Sciences or Administration field with documented statistical research focus • Extensive experience in conducting applied research in a criminal justice or social science setting • Experience in preparing concise written and oral reports summarizing complex data and information for non-technical personnel • Experience supervising and/or providing guidance to other staff carrying out research and evaluation activities Technical Knowledge : • Principles and methods of research design, including sampling and testing of hypotheses • Principles and methods of descriptive and inferential statistics including probability theory, sampling techniques, statistical correlation, frequency distribution, reliability and validity criteria and regression analysis • Methods of organizing statistical information into reports, tabulations, charts and graphs • Principles and theories of a scientific, technical or professional field as they apply to criminal justice • Knowledge of current Federal, State, and local legislation, policies, regulations and issues that pertain to the Office of the Orange County District Attorney Leadership : • Uses creativity and innovation in achieving business objectives by planning and developing projects to be safe, efficient and effective • Works collaboratively with staff to align personal development and goal achievement with business objectives • Builds effective working relationships inside and outside the organization • Employment experience performing data compilation, analysis and leading research projects with teams of more than one Effective Communication : • Promotes open, candid information sharing across organizational boundaries in working with other law enforcement agencies, County, State and Federal agencies • Presents ideas and material clearly, concisely, logically and persuasively both orally and in writing • Effectively communicates in individual interviews and group discussions requiring persuasion, counseling and instruction • Advises supervisor and other management staff regarding the mission of the research unit and the objectives, methodology, time requirements and feasibility of major research projects • Recommends new projects and explains their contributions to operational objectives Planning and Organization: • Manages time wisely and effectively prioritizes multiple, competing tasks • Plans, organizes and directs research projects to determine the effect of, and need for, various County programs • Directs the design of research models, development and selection of statistical and analytical methods, collection and interpretation of field data and development of findings and recommendations • Makes efficient use of the organization's resources and promotes flexibility by planning for the effects of organizational change internally, and develops projects that recognize potential change in legislation and/or regulation impacting law enforcement Problem Solving & Decision-Making: Individual can detect problems and take effective corrective action; demonstrates excellent judgment when working with department standards and the public; shows the ability to make effective decisions when completing projects and assignments. MINIMUM QUALIFICATIONS: Click here to learn more about the minimum qualifications for the Research, Policy and QA Manager classification as well as the physical and mental requirements and the environmental and working conditions. RECRUITMENT PROCESS: District Attorney Human Resources will screen all applications in order to identify the candidates who meet the minimum qualifications for this position based on the skills required to meet the needs of the Department. After the initial screening, qualified applicants will be referred to the next step of the selection process. Application Screening (Refer/Non-Refer): Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Structured Oral Interview | SOI (Weighted 100%): Applicants will be interviewed and rated by a panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Eligible List: Once the assessment has been completed, District Attorney Human Resources will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Based on the Department's needs, the recruitment process above may be modified. Candidates will be notified of any changes in the selection procedures. ADDITIONAL INFORMATION Veterans Employment Preference: The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here (Download PDF reader) (Download PDF reader) (Download PDF reader) (Download PDF reader) to review the policy. SPECIAL QUALIFICATIONS Candidates under consideration for hire by the District Attorney-Public Administrator will be required to pass an extensive background investigation to the satisfaction of the department. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For additional questions regarding this recruitment, please contact Marina Guillen at 714-347-8420 or Marina.Guillen@ocdapa.org . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
CAREER DESCRIPTION RESEARCH, POLICY, AND QUALITY ASSURANCE MANAGER (RESEARCH MANAGER) SALARY INFORMATION In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. THIS RECRUITMENT IS OPEN TO THE PUBLIC The eligible list established through this recruitment will be used to fill a current vacancy in the Orange County District Attorney's Office and may also be used to fill positions in similar and/or lower classifications throughout the County of Orange . DEADLINE TO APPLY Online applications will be accepted for a minimum of five (5) business days, and will remain open on a continuous basis until 11:59 P.M. PST on the day the County's needs are met. All applicants are encouraged to apply immediately as this bulletin can close at any time without notice. DISTRICT ATTORNEY-PUBLIC ADMINISTRATOR: The Orange County District Attorney (OCDA) represents the People of the State of California in criminal and civil proceedings, serves the court and criminal justice system, and the Orange County Grand Jury. The mission of the Office of the Orange County District Attorney is to enhance public safety and welfare and to protect and respect crime victims and to create security in the community through the vigorous enforcement of criminal and civil laws in a just, honest, efficient and ethical manner. The Office consists of three major divisions: Legal, Investigative Bureau, and Administration. THE OPPORTUNITY The Research Manager will be responsible for: Leading research projects, programs, and units as directed by management by drafting proposals, selecting research methods, supervising teams, including other project managers, and presenting findings; Identifying areas for department improvement and developing research methodologies and data to meet those needs; Staying abreast with latest developments in research methodologies, technologies and changes in the law that will necessitate data collection, analysis and presentation; Collecting, analyzing and developing statistical reports and information to provide valid measurements of crime, criminal justice process, and office operations; Establishing and maintaining processes to ensure data integrity; Providing oversight on research projects and ongoing program evaluations from conceptualization to final outcome. Collaborating with other criminal justice entities and stakeholders in the exchange of information and data for the performance and assessment of criminal justice function; and Collaborating key information to internal and external stakeholders in planning strategic initiatives and in implementing new programs NOTE: This is a data research and working manager position, not a policy driving/writing position. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES : In addition to the minimum experience and education requirements, the ideal candidate will possess experience working in a legal/law enforcement setting as well as demonstrate the knowledge, skills, and experience listed in all the competencies below : Research Experience: • Possession of bachelor's degree or higher in Criminal Justice, Sociology, Research, Psychology or other Social Sciences or Administration field with documented statistical research focus • Extensive experience in conducting applied research in a criminal justice or social science setting • Experience in preparing concise written and oral reports summarizing complex data and information for non-technical personnel • Experience supervising and/or providing guidance to other staff carrying out research and evaluation activities Technical Knowledge : • Principles and methods of research design, including sampling and testing of hypotheses • Principles and methods of descriptive and inferential statistics including probability theory, sampling techniques, statistical correlation, frequency distribution, reliability and validity criteria and regression analysis • Methods of organizing statistical information into reports, tabulations, charts and graphs • Principles and theories of a scientific, technical or professional field as they apply to criminal justice • Knowledge of current Federal, State, and local legislation, policies, regulations and issues that pertain to the Office of the Orange County District Attorney Leadership : • Uses creativity and innovation in achieving business objectives by planning and developing projects to be safe, efficient and effective • Works collaboratively with staff to align personal development and goal achievement with business objectives • Builds effective working relationships inside and outside the organization • Employment experience performing data compilation, analysis and leading research projects with teams of more than one Effective Communication : • Promotes open, candid information sharing across organizational boundaries in working with other law enforcement agencies, County, State and Federal agencies • Presents ideas and material clearly, concisely, logically and persuasively both orally and in writing • Effectively communicates in individual interviews and group discussions requiring persuasion, counseling and instruction • Advises supervisor and other management staff regarding the mission of the research unit and the objectives, methodology, time requirements and feasibility of major research projects • Recommends new projects and explains their contributions to operational objectives Planning and Organization: • Manages time wisely and effectively prioritizes multiple, competing tasks • Plans, organizes and directs research projects to determine the effect of, and need for, various County programs • Directs the design of research models, development and selection of statistical and analytical methods, collection and interpretation of field data and development of findings and recommendations • Makes efficient use of the organization's resources and promotes flexibility by planning for the effects of organizational change internally, and develops projects that recognize potential change in legislation and/or regulation impacting law enforcement Problem Solving & Decision-Making: Individual can detect problems and take effective corrective action; demonstrates excellent judgment when working with department standards and the public; shows the ability to make effective decisions when completing projects and assignments. MINIMUM QUALIFICATIONS: Click here to learn more about the minimum qualifications for the Research, Policy and QA Manager classification as well as the physical and mental requirements and the environmental and working conditions. RECRUITMENT PROCESS: District Attorney Human Resources will screen all applications in order to identify the candidates who meet the minimum qualifications for this position based on the skills required to meet the needs of the Department. After the initial screening, qualified applicants will be referred to the next step of the selection process. Application Screening (Refer/Non-Refer): Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Structured Oral Interview | SOI (Weighted 100%): Applicants will be interviewed and rated by a panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Eligible List: Once the assessment has been completed, District Attorney Human Resources will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Based on the Department's needs, the recruitment process above may be modified. Candidates will be notified of any changes in the selection procedures. ADDITIONAL INFORMATION Veterans Employment Preference: The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here (Download PDF reader) (Download PDF reader) (Download PDF reader) (Download PDF reader) to review the policy. SPECIAL QUALIFICATIONS Candidates under consideration for hire by the District Attorney-Public Administrator will be required to pass an extensive background investigation to the satisfaction of the department. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For additional questions regarding this recruitment, please contact Marina Guillen at 714-347-8420 or Marina.Guillen@ocdapa.org . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Oklahoma State Department of Health
Payne County, Oklahoma, United States
Job Posting Title STI/TB Manager Agency 340 OKLAHOMA STATE DEPARTMENT OF HEALTH Supervisory Organization 340 Public Health Lab Service Job Posting End Date (Continuous if Blank) July 02, 2024 Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) Full/Part-Time Full time Job Type Regular Compensation P103026 Why you’ll love it here! RESPECT. COLLABORATION. SERVICE. The Oklahoma State Department of Health (OSDH) is committed to leading Oklahoma to prosperity through health. Our mission is to protect and promote health, prevent disease and injury, and cultivate conditions by which Oklahomans can thrive. Check out why we are passionate about public health and believe it is the career for you!!! Oh yeah, did we mention perks? We know that benefits matter and that is why we offer a competitive benefits package for all eligible employees. Generous state paid benefit allowance to help cover insurance premiums. A wide choice of insurance plans with no pre-existing condition exclusions or limitations. Flexible spending accounts for health care expenses and/or dependent care. Retirement Savings Plan with a generous match. 15 days of vacation and 15 days of sick leave the first year for full time employees. 11 paid holidays a year. Student Loan repayment options & tuition reimbursement. Employee discounts with a variety of companies and venders. Longevity Bonus for years of service Job Description Location : Payne County Health Department Salary : $89,596.42. Full Time /Part Time : Full Time Work Schedule : Monday-Friday Primary Hours : 8:00 am - 5:00 pm Position Description: Positions within this job family are responsible for assisting the laboratory directors in the general oversight and management of STI and TB laboratory sections providing state-wide, clinical diagnostic, epidemiologic and/or analytic services, and for the supervision of a team of supervisors and laboratory scientists and support administrative personnel. This positionprovides assistance to the laboratory director in the overall coordination and supervision of STI and TB laboratory sections to ensure safe and effective operations; provides general oversight of laboratory operations within satellite facilities; constructs laboratory policies and procedures; provides structured plans for laboratory compliance and quality assurance; develops and directs special projects; prepares budgets and business plans to justify new testing and technologies; interacts with vendors and laboratory personnel in selection of reagents, equipment, and supplies; consults with a county, state, federal agencies and officials, and community laboratories regarding laboratory testing and test results; and represents the laboratory on various agency committees. Serves with delegated authority from the laboratory director as the acting director of the laboratory in his/her absence to the extent allowable by governing authorities; makes personnel decisions for hiring and remediation; assists with the writing of grants; assists in the development of internal quality assurance programs or the central laboratory and its satellite facilities; collates and summarizes quality assurance data; resolves quality assurance issues as they arise; delivers training presentations to laboratory employees and other groups within the agency; and maintains quality assurance and business documentation necessary for continued laboratory accreditation. Duties: The functions within this job will vary, but may include assisting the laboratory director in the following: Coordination of standard operations of state-wide clinical diagnostic, epidemiologic and/or analytic laboratory services. Development and implementation of policies, procedures, budgets, and performance standards designed to ensure accurate, efficient and safe laboratory operations. Appraisal of needs for laboratory services and development of new laboratory tests, algorithms, and technologies accordingly. Coordination and integration of laboratory services with the needs and activities of other intra- and inter-agency (state and federal) programs. Preparation and maintenance of laboratory quality assurance and business records and reports. Preparation of reports that summarize laboratory activities, revenue flows, goals, accomplishments and needs. Oversight of the system for establishing contracts, ordering and receiving reagents, equipment and supplies, and coordinating expenditures from grants. Interpretation or troubleshooting of difficult or unusual analyses; planning and supervision of the performance of special tests and projects. Consultation to physicians, hospital personnel, epidemiologists, and other laboratories regarding test results and laboratory services. Representation of the department in court or at hearings as an expert witness and public contacts, reviews, comments, and interpret federal, state legislation and local laws, objective, rules and procedures affecting the operation of laboratories. Cooperation with local, state and national agencies and organizations for the standardization and improvement of laboratory services. Provision of intra- and inter-agency training to laboratory personnel, healthcare professionals, field personnel and first responders on specimen handling procedures. Coordination of standard operations of state-wide clinical diagnostic, epidemiologic and/or laboratory service. Assist with laboratory personnel, including decisions for hiring, training, continuing education, competency assessment, and remediation. Implement and maintain PHL document control system (MediaLab). Perform both internal and external College of American Pathology (CAP) laboratory inspections. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Other Duties Demonstrates knowledge of and supports mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and the code of ethical behavior. Works effectively in team environment, participating and assisting their peers. Minimum Qualification: Requirements at this level consist of at least a bachelor’s degree in biological or physical sciences plus minimum seven years of experience performing STI and TB clinical and/or analytic laboratory testing, including three years as a Laboratory supervisory role; Or an equivalent combination of education and experience substituting one year of education for each year of qualifying experience. MLS/MT ASCP/AMT or related credentials/licensure for STI and TB required. Application Requirements: If education, certification or licensure is required to meet qualifications, applicants must provide documentation at the time of application. All applicants are subject to a background check and must be legally authorized to work in the United States without visa sponsorship. Physical Demands and Work Environment: This position is set in a laboratory environment. While performing the duties of the job, employees are frequently required to stand, walk, lift, and reach. Telework : This position is not eligible for Telework and is subject to OSDH policy and supervisor’s discretion. Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub .
Aug 03, 2024
Full Time
Job Posting Title STI/TB Manager Agency 340 OKLAHOMA STATE DEPARTMENT OF HEALTH Supervisory Organization 340 Public Health Lab Service Job Posting End Date (Continuous if Blank) July 02, 2024 Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) Full/Part-Time Full time Job Type Regular Compensation P103026 Why you’ll love it here! RESPECT. COLLABORATION. SERVICE. The Oklahoma State Department of Health (OSDH) is committed to leading Oklahoma to prosperity through health. Our mission is to protect and promote health, prevent disease and injury, and cultivate conditions by which Oklahomans can thrive. Check out why we are passionate about public health and believe it is the career for you!!! Oh yeah, did we mention perks? We know that benefits matter and that is why we offer a competitive benefits package for all eligible employees. Generous state paid benefit allowance to help cover insurance premiums. A wide choice of insurance plans with no pre-existing condition exclusions or limitations. Flexible spending accounts for health care expenses and/or dependent care. Retirement Savings Plan with a generous match. 15 days of vacation and 15 days of sick leave the first year for full time employees. 11 paid holidays a year. Student Loan repayment options & tuition reimbursement. Employee discounts with a variety of companies and venders. Longevity Bonus for years of service Job Description Location : Payne County Health Department Salary : $89,596.42. Full Time /Part Time : Full Time Work Schedule : Monday-Friday Primary Hours : 8:00 am - 5:00 pm Position Description: Positions within this job family are responsible for assisting the laboratory directors in the general oversight and management of STI and TB laboratory sections providing state-wide, clinical diagnostic, epidemiologic and/or analytic services, and for the supervision of a team of supervisors and laboratory scientists and support administrative personnel. This positionprovides assistance to the laboratory director in the overall coordination and supervision of STI and TB laboratory sections to ensure safe and effective operations; provides general oversight of laboratory operations within satellite facilities; constructs laboratory policies and procedures; provides structured plans for laboratory compliance and quality assurance; develops and directs special projects; prepares budgets and business plans to justify new testing and technologies; interacts with vendors and laboratory personnel in selection of reagents, equipment, and supplies; consults with a county, state, federal agencies and officials, and community laboratories regarding laboratory testing and test results; and represents the laboratory on various agency committees. Serves with delegated authority from the laboratory director as the acting director of the laboratory in his/her absence to the extent allowable by governing authorities; makes personnel decisions for hiring and remediation; assists with the writing of grants; assists in the development of internal quality assurance programs or the central laboratory and its satellite facilities; collates and summarizes quality assurance data; resolves quality assurance issues as they arise; delivers training presentations to laboratory employees and other groups within the agency; and maintains quality assurance and business documentation necessary for continued laboratory accreditation. Duties: The functions within this job will vary, but may include assisting the laboratory director in the following: Coordination of standard operations of state-wide clinical diagnostic, epidemiologic and/or analytic laboratory services. Development and implementation of policies, procedures, budgets, and performance standards designed to ensure accurate, efficient and safe laboratory operations. Appraisal of needs for laboratory services and development of new laboratory tests, algorithms, and technologies accordingly. Coordination and integration of laboratory services with the needs and activities of other intra- and inter-agency (state and federal) programs. Preparation and maintenance of laboratory quality assurance and business records and reports. Preparation of reports that summarize laboratory activities, revenue flows, goals, accomplishments and needs. Oversight of the system for establishing contracts, ordering and receiving reagents, equipment and supplies, and coordinating expenditures from grants. Interpretation or troubleshooting of difficult or unusual analyses; planning and supervision of the performance of special tests and projects. Consultation to physicians, hospital personnel, epidemiologists, and other laboratories regarding test results and laboratory services. Representation of the department in court or at hearings as an expert witness and public contacts, reviews, comments, and interpret federal, state legislation and local laws, objective, rules and procedures affecting the operation of laboratories. Cooperation with local, state and national agencies and organizations for the standardization and improvement of laboratory services. Provision of intra- and inter-agency training to laboratory personnel, healthcare professionals, field personnel and first responders on specimen handling procedures. Coordination of standard operations of state-wide clinical diagnostic, epidemiologic and/or laboratory service. Assist with laboratory personnel, including decisions for hiring, training, continuing education, competency assessment, and remediation. Implement and maintain PHL document control system (MediaLab). Perform both internal and external College of American Pathology (CAP) laboratory inspections. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Other Duties Demonstrates knowledge of and supports mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and the code of ethical behavior. Works effectively in team environment, participating and assisting their peers. Minimum Qualification: Requirements at this level consist of at least a bachelor’s degree in biological or physical sciences plus minimum seven years of experience performing STI and TB clinical and/or analytic laboratory testing, including three years as a Laboratory supervisory role; Or an equivalent combination of education and experience substituting one year of education for each year of qualifying experience. MLS/MT ASCP/AMT or related credentials/licensure for STI and TB required. Application Requirements: If education, certification or licensure is required to meet qualifications, applicants must provide documentation at the time of application. All applicants are subject to a background check and must be legally authorized to work in the United States without visa sponsorship. Physical Demands and Work Environment: This position is set in a laboratory environment. While performing the duties of the job, employees are frequently required to stand, walk, lift, and reach. Telework : This position is not eligible for Telework and is subject to OSDH policy and supervisor’s discretion. Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub .
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major course work in Education, Business, Communications, or in a field related to the job, plus four (4) years of related experience, including two (2) years of experience which were in a supervisory capacity. Experience may substitute for education up to four (4) years. Licenses and Certifications Required: None. Notes to Applicants This Manager-level position oversees City of Austin Utilities training, facilitation and content design programs within our Quality Management operations. Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. Employment Application: The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications. The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held. Starting salary will be based on overall relevant experience from your application.. Résumés will not be accepted and statements such as “see résumé” will not be accepted. You may use “N/A” for fields that are not applicable. Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed. Assessments: Skills assessment may be used to determine selection for interview process after initial applicant review. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution.. If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. This position requires a criminal background investigation. Fair Labor Standards Act: This position is considered FLSA Exempt. Exempt employees are salaried and, except as provided, are not eligible for overtime compensation. Work Schedule: This position is categorized as Essential Personnel with the City of Austin. Essential staff are required to work during emergencies or bad weather if they are scheduled to work and, in some cases, when they are not scheduled. Essential employees ensure the continuance of key operations for the City of Austin. Work hours may include after hours, holidays, and weekends. Shifts may change according to departmental needs. Employee may be required to work additional hours outside of regular work schedule. Pay Range $44.62 - $58.01 Hours Supports 24/7 Operations; must be willing to work outside of the normal 8am - 5pm work shift when required. Monday - Friday; 8:00 a.m. - 5:00 p.m. Job Close Date 09/30/2024 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 4815 Mueller Blvd, 78723 Preferred Qualifications Preferred Experience: Knowledge and experience in utility sector, specifically metered services. Ability to work on and lead a team of diverse people and differing work styles. Experience with applying data analytics to identify, create and implement programs to improve the customer experience, drive customer self service, and ensure equity of program offerings. Experience with leadership application of process improvement, change management, and employee development. Strong business writing skills and experience developing correspondence in a variety of formats. Experience with financial and technical system implementations and integrations. Experience with graphic design programs. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Develops, implements, and evaluates effectiveness of comprehensive training programs for the AE Customer Service Center staff. Manages development of training manual and employee information documents. Manages the design and develops methodology customer surveys and needs assessments to measure overall effectiveness. Manages quality assurance monitoring and evaluation system and staffing requirements. Develops and ensures compliance with training guidelines, processes, and procedures. Analyzes customer survey and quality assurance data. Develops strategic training goals and objectives. Responsibilities - Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counselling, and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of basic survey methodologies and statistics. Knowledge of utility industry and business operations. Knowledge of adult education learning techniques. Knowledge of City practices, policies, and procedures. Knowledge of supervisory and managerial techniques and principles. Skill in developing and delivering training programs and presentations. Skill in creative writing and visual graphics design ability. Skill in oral and written communications. Skill in visual graphics design. Skill in developing and delivering training programs and presentations. Skill in handling hostile conflict and uncertain situations. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software applications. Skill in data analysis and problem solving. Ability to work with frequent interruptions and changes in priorities. Ability to train others. Ability to quickly recognize and analyze irregular events. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Austin Energy Customer Service Staff Development Manager position are: Graduation with a Bachelor’s degree from an accredited college or university with major course work in Education, Business, Communications, or in a field related to the job, plus four (4) years of related experience, including two (2) years of experience which were in a supervisory capacity. Experience may substitute for education up to four (4) years. Do you meet these minimum qualifications? Yes No * Please describe how you meet the minimum qualifications referenced above. Detail how you meet the educational requirements (if applicable), account for the years of related experience (if applicable), and explain any substitutions of experience for education, or vice-versa (if applicable). (Open Ended Question) * Describe your experience working with utility metered services. (Open Ended Question) * Describe your experience applying data analytics to identify and implement programs to improve the customer experience and increase customer self-service. (Open Ended Question) * Describe your experience with leadership application of process improvement, change management, and employee development. (Open Ended Question) * Describe in detail your experience with financial and technical system implementations and integrations. (Open Ended Question) * Describe your experience working with graphic design programs. (Open Ended Question) * This position is categorized as an Essential Personnel position. Essential Personnel are required to come to work during emergencies and/or bad weather if they are scheduled to work and in some cases when they are not scheduled. Can you work this schedule as required? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check. Optional & Required Documents Required Documents Optional Documents
Sep 13, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major course work in Education, Business, Communications, or in a field related to the job, plus four (4) years of related experience, including two (2) years of experience which were in a supervisory capacity. Experience may substitute for education up to four (4) years. Licenses and Certifications Required: None. Notes to Applicants This Manager-level position oversees City of Austin Utilities training, facilitation and content design programs within our Quality Management operations. Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. Employment Application: The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications. The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held. Starting salary will be based on overall relevant experience from your application.. Résumés will not be accepted and statements such as “see résumé” will not be accepted. You may use “N/A” for fields that are not applicable. Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed. Assessments: Skills assessment may be used to determine selection for interview process after initial applicant review. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution.. If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. This position requires a criminal background investigation. Fair Labor Standards Act: This position is considered FLSA Exempt. Exempt employees are salaried and, except as provided, are not eligible for overtime compensation. Work Schedule: This position is categorized as Essential Personnel with the City of Austin. Essential staff are required to work during emergencies or bad weather if they are scheduled to work and, in some cases, when they are not scheduled. Essential employees ensure the continuance of key operations for the City of Austin. Work hours may include after hours, holidays, and weekends. Shifts may change according to departmental needs. Employee may be required to work additional hours outside of regular work schedule. Pay Range $44.62 - $58.01 Hours Supports 24/7 Operations; must be willing to work outside of the normal 8am - 5pm work shift when required. Monday - Friday; 8:00 a.m. - 5:00 p.m. Job Close Date 09/30/2024 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 4815 Mueller Blvd, 78723 Preferred Qualifications Preferred Experience: Knowledge and experience in utility sector, specifically metered services. Ability to work on and lead a team of diverse people and differing work styles. Experience with applying data analytics to identify, create and implement programs to improve the customer experience, drive customer self service, and ensure equity of program offerings. Experience with leadership application of process improvement, change management, and employee development. Strong business writing skills and experience developing correspondence in a variety of formats. Experience with financial and technical system implementations and integrations. Experience with graphic design programs. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Develops, implements, and evaluates effectiveness of comprehensive training programs for the AE Customer Service Center staff. Manages development of training manual and employee information documents. Manages the design and develops methodology customer surveys and needs assessments to measure overall effectiveness. Manages quality assurance monitoring and evaluation system and staffing requirements. Develops and ensures compliance with training guidelines, processes, and procedures. Analyzes customer survey and quality assurance data. Develops strategic training goals and objectives. Responsibilities - Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counselling, and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of basic survey methodologies and statistics. Knowledge of utility industry and business operations. Knowledge of adult education learning techniques. Knowledge of City practices, policies, and procedures. Knowledge of supervisory and managerial techniques and principles. Skill in developing and delivering training programs and presentations. Skill in creative writing and visual graphics design ability. Skill in oral and written communications. Skill in visual graphics design. Skill in developing and delivering training programs and presentations. Skill in handling hostile conflict and uncertain situations. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software applications. Skill in data analysis and problem solving. Ability to work with frequent interruptions and changes in priorities. Ability to train others. Ability to quickly recognize and analyze irregular events. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Austin Energy Customer Service Staff Development Manager position are: Graduation with a Bachelor’s degree from an accredited college or university with major course work in Education, Business, Communications, or in a field related to the job, plus four (4) years of related experience, including two (2) years of experience which were in a supervisory capacity. Experience may substitute for education up to four (4) years. Do you meet these minimum qualifications? Yes No * Please describe how you meet the minimum qualifications referenced above. Detail how you meet the educational requirements (if applicable), account for the years of related experience (if applicable), and explain any substitutions of experience for education, or vice-versa (if applicable). (Open Ended Question) * Describe your experience working with utility metered services. (Open Ended Question) * Describe your experience applying data analytics to identify and implement programs to improve the customer experience and increase customer self-service. (Open Ended Question) * Describe your experience with leadership application of process improvement, change management, and employee development. (Open Ended Question) * Describe in detail your experience with financial and technical system implementations and integrations. (Open Ended Question) * Describe your experience working with graphic design programs. (Open Ended Question) * This position is categorized as an Essential Personnel position. Essential Personnel are required to come to work during emergencies and/or bad weather if they are scheduled to work and in some cases when they are not scheduled. Can you work this schedule as required? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check. Optional & Required Documents Required Documents Optional Documents
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Technical Project Manager SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services/Project Management Appointment Type This is a one-year probationary position. Time Base Full-Time Work Schedule Monday - Friday; 8:00 am -5:00 pm Anticipated Hiring Range $6,250.00 - $6,845.00 Per Month ($75,000.00 - $82,140.00 Annually) Salary is commensurate with experience. Position Summary Reporting to the Manager of the Project Management Office, this position will work under minimal direction to independently coordinate, plan, support, and execute enterprise-wide and division information technology projects. The incumbent will manage the Project Management Life Cycle from beginning to end, establish multi-disciplinary stakeholder and project team buy-in, apply his or her knowledge and understanding of industry-accepted methodologies (i.e., Project Management Body of Knowledge [PMBOK]) and lessons learned from past experience to facilitate project success. The Technical Project Manager will provide imaginative, thorough, and practicable solutions to a wide range of problems. Using technical experience and training, the incumbent works with all the Information Technology Services departments and functional divisions during the course of managing projects, with an emphasis on projects incorporating technology to support student success, teaching, learning, and research. The incumbent will also work with the Director, other project managers, and ITS colleagues to develop and implement maturing project management policies and procedures. This incumbent will develop a thorough understanding of Information Technology services and how they each support projects. Position Information Plans Projects Under minimal direction: Consults with project sponsors to clarify project scope, deliverables, timelines, and analyze risk. Interacts with users and other stakeholders (administration, faculty, staff, students, vendors) to further understand requirements. Develops the project plan as needed to identify and organize project resources, assigning and clarifying roles and responsibilities, establish project schedule, plan for communication, risk, budget, and quality assurance Uses presentation and communication skills and tools to communicate project vision and plans to team and stakeholders. Works with Information Security, Networking, Operations, Identity Management, and other information technology departments to plan for proper system and security design, best practices, and service transition. Works with Service Desk and IT Training and Communications Coordinator to plan project communications to the users and campus community. Documents project planning in the project and portfolio management tool. Executes Technical Projects Applies certified PM tools and methodologies to achieve project milestones, maintain scope, and execute project plans. Observes project team dynamics to ensure effective team member synergies and to resolve team issues. Creates progressive milestones to recognize successes, provide feedback, and motivate the project team. Gathers and analyzes project metrics to evaluate project performance and to manage issues, risk and changes of scope. Coordinates with technical managers and resources from Information Security, Networking, Operations and other information technology departments to execute the plan, utilizing past experience and knowledge to look for gaps or risks. Communicates with stakeholders, senior management and project leaders to discuss issues and resolutions and to authorize scope changes. Maintains project status and appropriate documents such as requirements, issues, and risk in the project and portfolio management tool. Monitors and Controls Projects Utilizes PM tools to manage project timelines and accuracy, ensure project resource commitments are met, and track activities and variances. Performs assessments throughout projects to identify risks and their potential impact and to develop response strategies for managing and mitigating risk factors. Using email, Word, Visio, Excel, and the project software as appropriate, interacts with project customers to verify completion dates, review milestone expectations, and to manage Information Technology Services (ITS) personnel resource schedules. Interacts with Functional Managers to manage resources and to meet project commitments and avoid delays and conflicts. Offers sponsors solutions to problems with imaginative, thorough, and practicable solutions. Closes Projects Evaluates project achievements and facilitates the “lessons learned” process to provide documented historical information for future projects. Obtains formal approvals for closing project plans to ensure deliverables met requirements and expectations. Works with the Service Desk and the Applications Manager on formal handover. Surveys customers, stakeholders, sponsors, and team members to gather input on project quality, metrics performance and recommendations for improvement. Stores documents, creates final status, finalizes project plan, and formally closes the project in the project and portfolio management tool. Project Governance Assist with implementation and improvement of yearly Project Governance process and Project Management processes Reviews project requests and works with requestor and team to get estimates. Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Education Bachelor’s degree in related area such as Computer Science, Management Information Systems, Information Technology, Business, or related field from an accredited university. Work Experience Minimum 3+ years experience and proven ability to independently plan and manage complex projects with a technical component and with broad division or university impact. Knowledge, skills and abilities: Working knowledge of an ability to apply the Project Management Body of Knowledge (PMBOK) Demonstrated ability to work and communicate effectively with users at multiple levels of the organization Excellent communication skills including writing, speaking, facilitation, and presentations Demonstrated experience successfully working with Information Security, Systems, Networking, Service Desk and other IT departments to plan for proper system and security design and best practices during project planning, execution, and transition Demonstrated personal accountability and creative problem solving skills Demonstrated experience and commitment to providing excellent service to diverse faculty, staff, and students Demonstrated experience with effectively completing assignments, prioritizing based on strategic goals, and meeting deadlines Experience using project and portfolio management software (such as Jira/Confluence, etc.) for documentating, storing, and sharing project charter information, plans and schedules, team information, issues, risks, and communications Experience leading projects in a matrixed IT environment that involve aspects of IT Governance such as web governance, data governance, etc. Experience implementing process improvement and process automation Experience working with users, leaders, and decision makers to ensure strategic and effective decision making occurs in process and project work Demonstrated understanding and applicable experience of higher education organizational structures and mission Project Management Professional (PMP) certification Familiarity with Agile (Scrum) concepts Demonstrated knowledge of Microsoft Office products (e.g. Excel, Word, Visio etc.) Ability to effectively present process improvement ideas, alternative solutions, and workflow concepts in applicable written or presentation formats such as Context Diagrams, Use Cases, Workflow and Swim Lane Diagrams Ability to use consultative and facilitative skills to gain consensus on specific outcomes and requirements Environmental/Physical/Special The incumbent may be required to sit in an open office environment with other project team members. This is an exempt position and is not subject or eligible for overtime or compensatory time off. The incumbent may be required to work outside of their regular work schedule for special projects. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Apr 03 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Working Title Technical Project Manager SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services/Project Management Appointment Type This is a one-year probationary position. Time Base Full-Time Work Schedule Monday - Friday; 8:00 am -5:00 pm Anticipated Hiring Range $6,250.00 - $6,845.00 Per Month ($75,000.00 - $82,140.00 Annually) Salary is commensurate with experience. Position Summary Reporting to the Manager of the Project Management Office, this position will work under minimal direction to independently coordinate, plan, support, and execute enterprise-wide and division information technology projects. The incumbent will manage the Project Management Life Cycle from beginning to end, establish multi-disciplinary stakeholder and project team buy-in, apply his or her knowledge and understanding of industry-accepted methodologies (i.e., Project Management Body of Knowledge [PMBOK]) and lessons learned from past experience to facilitate project success. The Technical Project Manager will provide imaginative, thorough, and practicable solutions to a wide range of problems. Using technical experience and training, the incumbent works with all the Information Technology Services departments and functional divisions during the course of managing projects, with an emphasis on projects incorporating technology to support student success, teaching, learning, and research. The incumbent will also work with the Director, other project managers, and ITS colleagues to develop and implement maturing project management policies and procedures. This incumbent will develop a thorough understanding of Information Technology services and how they each support projects. Position Information Plans Projects Under minimal direction: Consults with project sponsors to clarify project scope, deliverables, timelines, and analyze risk. Interacts with users and other stakeholders (administration, faculty, staff, students, vendors) to further understand requirements. Develops the project plan as needed to identify and organize project resources, assigning and clarifying roles and responsibilities, establish project schedule, plan for communication, risk, budget, and quality assurance Uses presentation and communication skills and tools to communicate project vision and plans to team and stakeholders. Works with Information Security, Networking, Operations, Identity Management, and other information technology departments to plan for proper system and security design, best practices, and service transition. Works with Service Desk and IT Training and Communications Coordinator to plan project communications to the users and campus community. Documents project planning in the project and portfolio management tool. Executes Technical Projects Applies certified PM tools and methodologies to achieve project milestones, maintain scope, and execute project plans. Observes project team dynamics to ensure effective team member synergies and to resolve team issues. Creates progressive milestones to recognize successes, provide feedback, and motivate the project team. Gathers and analyzes project metrics to evaluate project performance and to manage issues, risk and changes of scope. Coordinates with technical managers and resources from Information Security, Networking, Operations and other information technology departments to execute the plan, utilizing past experience and knowledge to look for gaps or risks. Communicates with stakeholders, senior management and project leaders to discuss issues and resolutions and to authorize scope changes. Maintains project status and appropriate documents such as requirements, issues, and risk in the project and portfolio management tool. Monitors and Controls Projects Utilizes PM tools to manage project timelines and accuracy, ensure project resource commitments are met, and track activities and variances. Performs assessments throughout projects to identify risks and their potential impact and to develop response strategies for managing and mitigating risk factors. Using email, Word, Visio, Excel, and the project software as appropriate, interacts with project customers to verify completion dates, review milestone expectations, and to manage Information Technology Services (ITS) personnel resource schedules. Interacts with Functional Managers to manage resources and to meet project commitments and avoid delays and conflicts. Offers sponsors solutions to problems with imaginative, thorough, and practicable solutions. Closes Projects Evaluates project achievements and facilitates the “lessons learned” process to provide documented historical information for future projects. Obtains formal approvals for closing project plans to ensure deliverables met requirements and expectations. Works with the Service Desk and the Applications Manager on formal handover. Surveys customers, stakeholders, sponsors, and team members to gather input on project quality, metrics performance and recommendations for improvement. Stores documents, creates final status, finalizes project plan, and formally closes the project in the project and portfolio management tool. Project Governance Assist with implementation and improvement of yearly Project Governance process and Project Management processes Reviews project requests and works with requestor and team to get estimates. Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Education Bachelor’s degree in related area such as Computer Science, Management Information Systems, Information Technology, Business, or related field from an accredited university. Work Experience Minimum 3+ years experience and proven ability to independently plan and manage complex projects with a technical component and with broad division or university impact. Knowledge, skills and abilities: Working knowledge of an ability to apply the Project Management Body of Knowledge (PMBOK) Demonstrated ability to work and communicate effectively with users at multiple levels of the organization Excellent communication skills including writing, speaking, facilitation, and presentations Demonstrated experience successfully working with Information Security, Systems, Networking, Service Desk and other IT departments to plan for proper system and security design and best practices during project planning, execution, and transition Demonstrated personal accountability and creative problem solving skills Demonstrated experience and commitment to providing excellent service to diverse faculty, staff, and students Demonstrated experience with effectively completing assignments, prioritizing based on strategic goals, and meeting deadlines Experience using project and portfolio management software (such as Jira/Confluence, etc.) for documentating, storing, and sharing project charter information, plans and schedules, team information, issues, risks, and communications Experience leading projects in a matrixed IT environment that involve aspects of IT Governance such as web governance, data governance, etc. Experience implementing process improvement and process automation Experience working with users, leaders, and decision makers to ensure strategic and effective decision making occurs in process and project work Demonstrated understanding and applicable experience of higher education organizational structures and mission Project Management Professional (PMP) certification Familiarity with Agile (Scrum) concepts Demonstrated knowledge of Microsoft Office products (e.g. Excel, Word, Visio etc.) Ability to effectively present process improvement ideas, alternative solutions, and workflow concepts in applicable written or presentation formats such as Context Diagrams, Use Cases, Workflow and Swim Lane Diagrams Ability to use consultative and facilitative skills to gain consensus on specific outcomes and requirements Environmental/Physical/Special The incumbent may be required to sit in an open office environment with other project team members. This is an exempt position and is not subject or eligible for overtime or compensatory time off. The incumbent may be required to work outside of their regular work schedule for special projects. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Apr 03 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Manager, Grievance & Appeals (Intake) CalOptima CalOptima Health is seeking a highly motivated an experienced Manager, Grievance & Appeals (Intake) to join our team. The Manager, Grievance & Appeals for Intake will manage the day-to-day operations of the Grievance and Appeals Resolution Services (GARS) incoming departmental correspondence. The incumbent will ensure service standards and adherence to regulatory requirements, established policies and procedures regarding the appeals, disputes and grievance process for both members and providers are met. The incumbent may communicate with all levels of internal staff, regulatory agencies, health networks, providers, vendors, community-based organizations and medical groups. Position Information: Department: Grievance & Appeals Salary Grade: 315 - $109,892 - $175,827 ($52.83 - $84.5322) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 50% - Leadership Cultivates and promotes a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Directs and assists the team in carrying out department responsibilities and collaborates with the leadership team and staff to support short- and long-term goals/priorities for the department. Hires, trains and develops department staff. Manages and makes recommendations on development and maintenance of an effective appeals and grievance process and system consistent with CalOptima Health policy and stated goals, including, but not limited to mechanisms to monitor grievances and appeals involving Department of Managed Healthcare (DMHC), Department of Health Care Services (DHCS), Independent Medical Review, Medi-Cal State Hearings, Office of Administrative Hearings and Appeals, Centers for Medicare and Medicaid (CMS) and external review agencies for CMS. Develops, implements, maintains and reviews the adequacy of the CalOptima Health grievance systems, reporting, policies and functions to achieve stated goals, including, but not limited to, grievance resolution and timely responsiveness for all lines of business, provider and member or other stakeholders and applicable accreditation standards to ensure compliance with all relevant regulatory requirements pertaining to GARS. Collaborates with the Director of GARS in identifying and analyzing trends and makes recommendations for improvement. Creates and implements staff and departmental performance goals. 45% - Program Oversight Coordinates with the Director of GARS in providing trends to the team and internal and external departments. Works with department staff, internal business partners, health networks and outside vendors to coordinate and ensure timely receipt, entry and delivery of all incoming GARS documentation. Works with Audit and Oversight and key departments to ensure internal departments and external partners (e.g., health networks and delegates) are up to date with regulatory, departmental and organizational changes impacting the grievance and appeals processes Ensures timely and effective data collection, summarization, integration and reporting, including, but not limited to, productivity, status and trend reports for specific committees such as the Quality Improvement Committee, Grievance and Appeals Committee and Quality Assurance Committee of the Board of Directors; completes other ad hoc reporting as required. Serves as CalOptima Health's primary point of contact and subject matter expert related to the intake of all disputes, grievances and appeals. Assists in the development of policies, procedures and standards for all GARS activities and member or provider processes. Participates in DMHC, DHCS and CMS audits related to grievance and appeals for all CalOptima Health programs. Assures adequate and timely communication with GARS staff, other CalOptima Health departments and external customers on individual dispute, grievance and appeal issues or trends. Stays current on the local, state and federal health care environment, identifying issues that may impact CalOptima Health's programs as it relates to disputes, grievances and appeals. Represents the GARS department at various meetings as appropriate. Participates in interagency meetings; attends off-site meetings and training sessions. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in a related field required PLUS 3 years of health care management experience in a managed care environment required, preferably in a related area of responsibility (e.g., provider disputes, grievances, appeals); an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. 2 years of supervisory experience. Preferred Qualifications: Health maintenance organization (HMO), Medi-Cal/Medicaid, Medicare and insurance experience or relevant government client or public service experience. Required Licensure / Certifications: n/a Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment less than 10 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is September 3, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/manager-grievance-appeals-intake-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-baf2016218c3af45afeff1199e81acea
Aug 22, 2024
Full Time
Manager, Grievance & Appeals (Intake) CalOptima CalOptima Health is seeking a highly motivated an experienced Manager, Grievance & Appeals (Intake) to join our team. The Manager, Grievance & Appeals for Intake will manage the day-to-day operations of the Grievance and Appeals Resolution Services (GARS) incoming departmental correspondence. The incumbent will ensure service standards and adherence to regulatory requirements, established policies and procedures regarding the appeals, disputes and grievance process for both members and providers are met. The incumbent may communicate with all levels of internal staff, regulatory agencies, health networks, providers, vendors, community-based organizations and medical groups. Position Information: Department: Grievance & Appeals Salary Grade: 315 - $109,892 - $175,827 ($52.83 - $84.5322) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 50% - Leadership Cultivates and promotes a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Directs and assists the team in carrying out department responsibilities and collaborates with the leadership team and staff to support short- and long-term goals/priorities for the department. Hires, trains and develops department staff. Manages and makes recommendations on development and maintenance of an effective appeals and grievance process and system consistent with CalOptima Health policy and stated goals, including, but not limited to mechanisms to monitor grievances and appeals involving Department of Managed Healthcare (DMHC), Department of Health Care Services (DHCS), Independent Medical Review, Medi-Cal State Hearings, Office of Administrative Hearings and Appeals, Centers for Medicare and Medicaid (CMS) and external review agencies for CMS. Develops, implements, maintains and reviews the adequacy of the CalOptima Health grievance systems, reporting, policies and functions to achieve stated goals, including, but not limited to, grievance resolution and timely responsiveness for all lines of business, provider and member or other stakeholders and applicable accreditation standards to ensure compliance with all relevant regulatory requirements pertaining to GARS. Collaborates with the Director of GARS in identifying and analyzing trends and makes recommendations for improvement. Creates and implements staff and departmental performance goals. 45% - Program Oversight Coordinates with the Director of GARS in providing trends to the team and internal and external departments. Works with department staff, internal business partners, health networks and outside vendors to coordinate and ensure timely receipt, entry and delivery of all incoming GARS documentation. Works with Audit and Oversight and key departments to ensure internal departments and external partners (e.g., health networks and delegates) are up to date with regulatory, departmental and organizational changes impacting the grievance and appeals processes Ensures timely and effective data collection, summarization, integration and reporting, including, but not limited to, productivity, status and trend reports for specific committees such as the Quality Improvement Committee, Grievance and Appeals Committee and Quality Assurance Committee of the Board of Directors; completes other ad hoc reporting as required. Serves as CalOptima Health's primary point of contact and subject matter expert related to the intake of all disputes, grievances and appeals. Assists in the development of policies, procedures and standards for all GARS activities and member or provider processes. Participates in DMHC, DHCS and CMS audits related to grievance and appeals for all CalOptima Health programs. Assures adequate and timely communication with GARS staff, other CalOptima Health departments and external customers on individual dispute, grievance and appeal issues or trends. Stays current on the local, state and federal health care environment, identifying issues that may impact CalOptima Health's programs as it relates to disputes, grievances and appeals. Represents the GARS department at various meetings as appropriate. Participates in interagency meetings; attends off-site meetings and training sessions. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in a related field required PLUS 3 years of health care management experience in a managed care environment required, preferably in a related area of responsibility (e.g., provider disputes, grievances, appeals); an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. 2 years of supervisory experience. Preferred Qualifications: Health maintenance organization (HMO), Medi-Cal/Medicaid, Medicare and insurance experience or relevant government client or public service experience. Required Licensure / Certifications: n/a Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment less than 10 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is September 3, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/manager-grievance-appeals-intake-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-baf2016218c3af45afeff1199e81acea
CITY OF ESCONDIDO, CA
City of Escondido, California, United States
Summary This position is open until filled. A first review of applications will take place during the week of September 1, 2024. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. If you want to join a hardworking team that shares a commitment to provide top-quality municipal services in a prime North County location, consider a career with the City of Escondido. We have an opening for the position of Project Manager in our Public Works Department/Building Maintenance Division. For a complete listing of job duties and qualifications, please refer to the corresponding job description, which can be obtained from the Human Resources Department or downloaded from the City's website. Under direction, oversees, supervises, and coordinates the management of all stages of capital improvement projects, assigned activities with various divisions, outside agencies and the general public; provides responsible and complex staff assistance to the senior engineering staff; and performs related duties, as assigned. Key Responsibilities The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Provide administrative and professional leadership in municipal projects programs and construction management activities; manage, coordinate, and supervise multiple consultants and contractors on complex projects; monitor consultant budgets; develop project scope and prepare requests for proposals. Prepares technical and complex engineering and financial reports for project authorization and approvals, design and construction changes, project funding and construction change orders; prepares related project schedules and construction sequences and phasing plans. Review and evaluate consultants, preparing RFPs, negotiate contracts; read and interpret engineering plans, specifications, bid documents, and contracts; coordinate review of consultant deliverable and communicate effective across departments and other agencies; monitor consultants’ work to ensure compliance with the contract, scope and budget, as well as laws, regulations, and policies. Initiate, plan and complete work with minimum direction and control; work well managing multiple projects at different stages from planning, design, construction, and closeout. Coordinate City projects with other agencies, including design, scope of work, schedules, budgets, permits, inspections, and cost sharing agreements. Designs CIP projects, including the preparation of plans and specifications and/or oversees the design of CIP projects by consulting engineers. Manages the construction of CIP and private development projects; conducts pre-construction meetings; approves construction and design changes; negotiates and approves construction change orders, processes payments; and provides direction to construction inspectors. Prepares preliminary design reports for review and approval of City staff for project authorization, including facility research, project scope, preliminary cost estimates and schedules, right-of-way research, and/or other related engineering issues. Prepares and administers permits from various agencies for the design, construction, and operation of City facilities. Interpret and make decisions in accordance with laws, regulations, and policies. Determine preliminary estimate for project costs and develop budget and forecast funds needed for contracted services. Prepare accurate and concise reports using various computer software programs. Provides assistance in resolving operational and administration issues; identifies issues and conducts research to find alternative solutions; makes and assists in the implementation of recommendations. Provides staff assistance to higher-level management staff; participates on and provides staff support to a variety of committees, boards, and commissions; prepares and presents staff reports and other correspondence as appropriate and necessary. Coordinates and collaborates with departments, divisions and outside agencies; serves as a liaison with public and private organizations, community groups and other social organizations; provides information and serves as a resource. Responds to and resolves difficult and sensitive citizen complaints and inquiries. Performs related duties as required. QUALIFICATIONS Knowledge of: Operational characteristics, services and activities in project planning and administration Organization and operation of construction management. Principles and practice of project management. Methods and techniques of data collection, research, and report preparation. Methods and techniques of statistical and financial analysis. Principles and procedures of financial record keeping and reporting. Principles and practices of budget preparation and administration. Contract negotiations and administration methods and techniques. Principles and practices of program development and administration. Pertinent federal, state, and local laws, codes, and regulations including public contract law. Civil, structural, electrical, traffic, geotechnical, and mechanical engineering principles and practices as they related to construction management and inspection services. General construction principles and practices. Principles of business letter writing and report preparation. Office procedures, methods, and equipment including computers and applicable software applications. Applicable civil, government and administrative codes. Principles and practices of public sector contract administration. Principles and practices of customer service. Principles of business letter writing. Basic principles of supervision and training. English usage, spelling, grammar, and punctuation. Pertinent federal, state and local laws, codes and regulations. Ability to: Oversee and participate in the management of a public works design, construction and inspection program. Direct and monitor the work of project consultants for regulation ad code compliance, contract conformance, and quality assurance. Negotiate contracts with project consultants. Interpret and apply pertinent federal, state and local laws, codes and regulations as well as City policies and procedures. Collect, evaluate and interpret complex information and data. Prepare, research, negotiate, and monitor contracts and agreements. Prepare clear and concise administrative and financial reports. Maintain accurate and complete records on programs and operations. Prepare and manage a budget. Interpret technical information for a variety of audiences. Make presentations to the public and other agencies. Independently prepare correspondence and memoranda. Operate office equipment including computers and supporting applications. Adapt to changing technologies and learn functionality of new equipment and systems. Organize and prioritize work flow. Demonstrate an awareness and appreciation of the cultural diversity of the community. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Minimum Requirements Education/Training: A Bachelor’s degree from an accredited college or university with major course work in civil engineering, architecture, construction management, public or business administration, or a related field. Experience: Four years (full-time equivalent) of responsible public works contract administration, construction project management, or professional engineering work. Experience in administering contracts or programs in a governmental jurisdiction is highly desirable. License or Certificate: Possession of, or ability to obtain, an appropriate, valid driver’s license. Supplemental Information NOTE: For a complete listing of job duties and qualifications, please refer to the corresponding job description, which can be obtained from the Human Resources Department or downloaded from the City's web site. The City of Escondido is committed to a drug and alcohol free workplace. All applicants will be subject to fingerprint investigation before a conditional offer of employment is extended. A pre-employment medical examination will be conducted following a conditional offer of employment for all positions. Safety sensitive positions will include a pre-employment drug screen. Positions subject to the Department of Transportation (DOT) regulations will be subject to DOT pre-employment drug testing and random drug and alcohol testing. SELECTION PROCEDURE Applications will be screened and the most qualified candidates will be invited to appear for testing. All positions require the ability to read, write and speak English. Types of tests may include written and/or oral examination, physical agility, practical exam or other appropriate job-related selection process. When testing is completed, candidates will be ranked on an eligibility list in the order of their test score. Selection for appointments is made from names certified on the eligibility list. All appointments are subject to the successful completion of background investigation including LIVESCAN fingerprinting, and will be required to submit verification of the legal right to work in the United States. Qualification by a medical examination will be required at the time of appointment. After appointment, classified employees must satisfactorily complete a probationary period to be eligible for regular status. In accordance with the Immigration Reform and Control Act of 1986, all new employees must produce proof of eligibility to work in the United States within the first three days of their employment. The City of Escondido participates in E-Verify®. The Loyalty Oath will be administered to all new employees on their first day of hire. New employees hired into positions that require a driver's license must provide proof of a valid California Driver's License of the appropriate class level on their first day of employment. Additional information regarding the essential functions and physical, environmental and communication demands of the position may be obtained from the Human Resources Department. If you require reasonable accommodation in the testing process, such as an alternate means of testing, you must contact the Human Resources Department by the final filing date to complete a Request for Reasonable Accommodation form. The provisions of this bulletin do not constitute an express or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. Note: Pursuant to California Civil Code section 1786.53, the City of Escondido shall provide to all job candidates a copy of any records of arrest, indictment, conviction, civil judicial action, tax lien or outstanding judgment which was obtained in the course of conducting an evaluation for employment, assignment, and/or promotion. A copy of this information, if received by the City, will be given to candidates within seven days of the City's receipt. VETERANS' PREFERENCE Eligible individuals are those who meet the following criteria: Served in the U.S. armed forces Received an honorable discharge Did not retire from military service Seeking employment with the City of Escondido for the first time. Guard and Reserve active duty for training purposes does not qualify for veterans' preference. Proof of eligibility (copy of DD-214) must be submitted at time of application, or later if the promulgation of the eligibility list will not be delayed. Veterans' preference credit will only be applied to eligible applicants who attained a passing grade (total score exclusive of credit) on the final open examination. ABOUT OUR CITY The City of Escondido is a prominent agricultural, commercial hub and residential center of North San Diego County. Located a short 30-minute drive from the beach, the mountains or downtown San Diego, Escondido residents enjoy the pleasure of a rural lifestyle with all the benefits of suburban living. Escondido is a diverse, vibrant community with many amenities. The city offers attractive homes in a wide range of prices, two lakes, several parks, a sports center, golf courses, restaurants, wineries, shopping centers, a variety of art galleries, entertainment venues, and a state of the art hospital. Established in 1888, the city's rich past brings charm and stability to the community; yet integrated with Escondido's treasured heritage is a progressive future, bright and brimming with promise. EOE The City of Escondido does not discriminate on the basis of race, color, religion, disability, sex, age, national origin, or sexual orientation. We will attempt to reasonably accommodate applicants with disabilities upon request. The City of Escondido offers a comprehensive benefit package including vacation, holiday, and sick leave as well as medical, dental, vision, and life insurance. The Benefits of Choice program offers you a range of benefits. You choose the coverage that is right for you, your family and your budget. Read this e-Guide for an overview of your options, with links to additional details and forms. For a more detailed overview of this benefits package, please visit the Management Benefit Summary. Closing Date/Time: Continuous
Aug 13, 2024
Full Time
Summary This position is open until filled. A first review of applications will take place during the week of September 1, 2024. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. If you want to join a hardworking team that shares a commitment to provide top-quality municipal services in a prime North County location, consider a career with the City of Escondido. We have an opening for the position of Project Manager in our Public Works Department/Building Maintenance Division. For a complete listing of job duties and qualifications, please refer to the corresponding job description, which can be obtained from the Human Resources Department or downloaded from the City's website. Under direction, oversees, supervises, and coordinates the management of all stages of capital improvement projects, assigned activities with various divisions, outside agencies and the general public; provides responsible and complex staff assistance to the senior engineering staff; and performs related duties, as assigned. Key Responsibilities The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Provide administrative and professional leadership in municipal projects programs and construction management activities; manage, coordinate, and supervise multiple consultants and contractors on complex projects; monitor consultant budgets; develop project scope and prepare requests for proposals. Prepares technical and complex engineering and financial reports for project authorization and approvals, design and construction changes, project funding and construction change orders; prepares related project schedules and construction sequences and phasing plans. Review and evaluate consultants, preparing RFPs, negotiate contracts; read and interpret engineering plans, specifications, bid documents, and contracts; coordinate review of consultant deliverable and communicate effective across departments and other agencies; monitor consultants’ work to ensure compliance with the contract, scope and budget, as well as laws, regulations, and policies. Initiate, plan and complete work with minimum direction and control; work well managing multiple projects at different stages from planning, design, construction, and closeout. Coordinate City projects with other agencies, including design, scope of work, schedules, budgets, permits, inspections, and cost sharing agreements. Designs CIP projects, including the preparation of plans and specifications and/or oversees the design of CIP projects by consulting engineers. Manages the construction of CIP and private development projects; conducts pre-construction meetings; approves construction and design changes; negotiates and approves construction change orders, processes payments; and provides direction to construction inspectors. Prepares preliminary design reports for review and approval of City staff for project authorization, including facility research, project scope, preliminary cost estimates and schedules, right-of-way research, and/or other related engineering issues. Prepares and administers permits from various agencies for the design, construction, and operation of City facilities. Interpret and make decisions in accordance with laws, regulations, and policies. Determine preliminary estimate for project costs and develop budget and forecast funds needed for contracted services. Prepare accurate and concise reports using various computer software programs. Provides assistance in resolving operational and administration issues; identifies issues and conducts research to find alternative solutions; makes and assists in the implementation of recommendations. Provides staff assistance to higher-level management staff; participates on and provides staff support to a variety of committees, boards, and commissions; prepares and presents staff reports and other correspondence as appropriate and necessary. Coordinates and collaborates with departments, divisions and outside agencies; serves as a liaison with public and private organizations, community groups and other social organizations; provides information and serves as a resource. Responds to and resolves difficult and sensitive citizen complaints and inquiries. Performs related duties as required. QUALIFICATIONS Knowledge of: Operational characteristics, services and activities in project planning and administration Organization and operation of construction management. Principles and practice of project management. Methods and techniques of data collection, research, and report preparation. Methods and techniques of statistical and financial analysis. Principles and procedures of financial record keeping and reporting. Principles and practices of budget preparation and administration. Contract negotiations and administration methods and techniques. Principles and practices of program development and administration. Pertinent federal, state, and local laws, codes, and regulations including public contract law. Civil, structural, electrical, traffic, geotechnical, and mechanical engineering principles and practices as they related to construction management and inspection services. General construction principles and practices. Principles of business letter writing and report preparation. Office procedures, methods, and equipment including computers and applicable software applications. Applicable civil, government and administrative codes. Principles and practices of public sector contract administration. Principles and practices of customer service. Principles of business letter writing. Basic principles of supervision and training. English usage, spelling, grammar, and punctuation. Pertinent federal, state and local laws, codes and regulations. Ability to: Oversee and participate in the management of a public works design, construction and inspection program. Direct and monitor the work of project consultants for regulation ad code compliance, contract conformance, and quality assurance. Negotiate contracts with project consultants. Interpret and apply pertinent federal, state and local laws, codes and regulations as well as City policies and procedures. Collect, evaluate and interpret complex information and data. Prepare, research, negotiate, and monitor contracts and agreements. Prepare clear and concise administrative and financial reports. Maintain accurate and complete records on programs and operations. Prepare and manage a budget. Interpret technical information for a variety of audiences. Make presentations to the public and other agencies. Independently prepare correspondence and memoranda. Operate office equipment including computers and supporting applications. Adapt to changing technologies and learn functionality of new equipment and systems. Organize and prioritize work flow. Demonstrate an awareness and appreciation of the cultural diversity of the community. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Minimum Requirements Education/Training: A Bachelor’s degree from an accredited college or university with major course work in civil engineering, architecture, construction management, public or business administration, or a related field. Experience: Four years (full-time equivalent) of responsible public works contract administration, construction project management, or professional engineering work. Experience in administering contracts or programs in a governmental jurisdiction is highly desirable. License or Certificate: Possession of, or ability to obtain, an appropriate, valid driver’s license. Supplemental Information NOTE: For a complete listing of job duties and qualifications, please refer to the corresponding job description, which can be obtained from the Human Resources Department or downloaded from the City's web site. The City of Escondido is committed to a drug and alcohol free workplace. All applicants will be subject to fingerprint investigation before a conditional offer of employment is extended. A pre-employment medical examination will be conducted following a conditional offer of employment for all positions. Safety sensitive positions will include a pre-employment drug screen. Positions subject to the Department of Transportation (DOT) regulations will be subject to DOT pre-employment drug testing and random drug and alcohol testing. SELECTION PROCEDURE Applications will be screened and the most qualified candidates will be invited to appear for testing. All positions require the ability to read, write and speak English. Types of tests may include written and/or oral examination, physical agility, practical exam or other appropriate job-related selection process. When testing is completed, candidates will be ranked on an eligibility list in the order of their test score. Selection for appointments is made from names certified on the eligibility list. All appointments are subject to the successful completion of background investigation including LIVESCAN fingerprinting, and will be required to submit verification of the legal right to work in the United States. Qualification by a medical examination will be required at the time of appointment. After appointment, classified employees must satisfactorily complete a probationary period to be eligible for regular status. In accordance with the Immigration Reform and Control Act of 1986, all new employees must produce proof of eligibility to work in the United States within the first three days of their employment. The City of Escondido participates in E-Verify®. The Loyalty Oath will be administered to all new employees on their first day of hire. New employees hired into positions that require a driver's license must provide proof of a valid California Driver's License of the appropriate class level on their first day of employment. Additional information regarding the essential functions and physical, environmental and communication demands of the position may be obtained from the Human Resources Department. If you require reasonable accommodation in the testing process, such as an alternate means of testing, you must contact the Human Resources Department by the final filing date to complete a Request for Reasonable Accommodation form. The provisions of this bulletin do not constitute an express or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. Note: Pursuant to California Civil Code section 1786.53, the City of Escondido shall provide to all job candidates a copy of any records of arrest, indictment, conviction, civil judicial action, tax lien or outstanding judgment which was obtained in the course of conducting an evaluation for employment, assignment, and/or promotion. A copy of this information, if received by the City, will be given to candidates within seven days of the City's receipt. VETERANS' PREFERENCE Eligible individuals are those who meet the following criteria: Served in the U.S. armed forces Received an honorable discharge Did not retire from military service Seeking employment with the City of Escondido for the first time. Guard and Reserve active duty for training purposes does not qualify for veterans' preference. Proof of eligibility (copy of DD-214) must be submitted at time of application, or later if the promulgation of the eligibility list will not be delayed. Veterans' preference credit will only be applied to eligible applicants who attained a passing grade (total score exclusive of credit) on the final open examination. ABOUT OUR CITY The City of Escondido is a prominent agricultural, commercial hub and residential center of North San Diego County. Located a short 30-minute drive from the beach, the mountains or downtown San Diego, Escondido residents enjoy the pleasure of a rural lifestyle with all the benefits of suburban living. Escondido is a diverse, vibrant community with many amenities. The city offers attractive homes in a wide range of prices, two lakes, several parks, a sports center, golf courses, restaurants, wineries, shopping centers, a variety of art galleries, entertainment venues, and a state of the art hospital. Established in 1888, the city's rich past brings charm and stability to the community; yet integrated with Escondido's treasured heritage is a progressive future, bright and brimming with promise. EOE The City of Escondido does not discriminate on the basis of race, color, religion, disability, sex, age, national origin, or sexual orientation. We will attempt to reasonably accommodate applicants with disabilities upon request. The City of Escondido offers a comprehensive benefit package including vacation, holiday, and sick leave as well as medical, dental, vision, and life insurance. The Benefits of Choice program offers you a range of benefits. You choose the coverage that is right for you, your family and your budget. Read this e-Guide for an overview of your options, with links to additional details and forms. For a more detailed overview of this benefits package, please visit the Management Benefit Summary. Closing Date/Time: Continuous
Sr. Manager Provider Data Analytics (Sr. Manager I) CalOptima CalOptima Health is seeking a highly motivated an experienced Sr. Manager Provider Data Analytics (Sr. Manager I) to join our team. The Sr Manager (Provider Data Analytics) will provide technical and tactical management oversight and leadership for moderate to complex activities involving data reporting and analytics in support of provider data operation processes as well as regulatory requirements. The incumbent will provide day-to-day leadership and technical guidance to an analytics team including on-going data clean up, analysis of the provider network, requirements review, reporting and dashboard creation and enhancement. The Sr Manager will be responsible for supporting data integrity, ensuring reporting accuracy and enabling optimization of reporting processes. The incumbent will be responsible for overall stability, timeliness and quality of reports and analyses. Position Information: Department: Provider Data Management Services Salary Grade: 316 - $120,881 - $193,410 ($58.12 - $92.9856) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 50% - Leadership Cultivates and promotes a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Directs and assists the team in carrying out department responsibilities and collaborates with the leadership team and staff to support short- and long-term goals/priorities for the department. Hires, trains, retains and manages a team of analytic professionals. Sets goals, objectives and key performance indicators (KPI) and manages overall team performance. Provides technical guidance and support to the team on complex issues and analytics request. Provides leadership, innovation and oversight for data analytics operations to produce the data sets required to inform and develop insights and strategies for operational and business initiatives. Leads the effort to document and refine processes and procedures and establishes reporting standards and presentation. Anticipates future demands of initiatives, strategic plans and regulatory updates, and designs/implements solutions to meet these needs. Establishes and manages teams to a set of standards and governance to improve performance and support effective development and outputs. 45% - Program Oversight Defines data management best practices. Manages and monitors Department of Health Care Services (DHCS) and Centers for Medicare & Medicaid Services (CMS) network adequacy requirements for all networks, identify and presents gaps and trends for network enhancement. Leads efforts to systematically collect, review, assess, analyze and report on plan and health network level performance related to provider data and network adequacy to provide to leadership and stakeholders. Directs the annual development and changes to policies and procedures for reporting requirements or other policies as assigned, consistent with, but not limited to, regulatory requirements and National Committee for Quality Assurance (NCQA) guidelines. Supports efforts in provider data verification and reconciliation processes and coordinate with vendors and internal functional areas for issue resolutions. Identifies new ways to support and improve analytics and data accuracy, which includes traditional business intelligence (BI), Tableau and other data validation and tracking technologies; works with internal departments to implement new data initiatives, conduct regression tests, etc. Develops the data standards and deploys automation tools to obtain and process data from different sources. Constructs datasets to analyze, inform, identify trends and support stakeholder decision-making. Stays current with regulatory guidelines impacting essential functions and data requirements. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in a related field PLUS 5 years of work experience in health care industry in operations, claims, risk adjustment, or other data related functions; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. 2 years of experience working directly with business users in gathering requirements, refining and completing meaningful data/report requests required. 2 years of experience supervising analysts. Preferred Qualifications: 2 years of experience developing reports and completing data analysis using business intelligence tools (e.g.: SSRS, Tableau). 3 years of experience working with health care data such as encounters, claims, risk adjustment, provider data, and QI. Experience using SQL to extract data, understand data structures and run queries. Required Licensure / Certifications: n/a Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is September 17, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/sr-manager-provider-data-analytics-sr-manager-i-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-441ebd51f5b44445a3035e456a202834
Sep 05, 2024
Sr. Manager Provider Data Analytics (Sr. Manager I) CalOptima CalOptima Health is seeking a highly motivated an experienced Sr. Manager Provider Data Analytics (Sr. Manager I) to join our team. The Sr Manager (Provider Data Analytics) will provide technical and tactical management oversight and leadership for moderate to complex activities involving data reporting and analytics in support of provider data operation processes as well as regulatory requirements. The incumbent will provide day-to-day leadership and technical guidance to an analytics team including on-going data clean up, analysis of the provider network, requirements review, reporting and dashboard creation and enhancement. The Sr Manager will be responsible for supporting data integrity, ensuring reporting accuracy and enabling optimization of reporting processes. The incumbent will be responsible for overall stability, timeliness and quality of reports and analyses. Position Information: Department: Provider Data Management Services Salary Grade: 316 - $120,881 - $193,410 ($58.12 - $92.9856) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 50% - Leadership Cultivates and promotes a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Directs and assists the team in carrying out department responsibilities and collaborates with the leadership team and staff to support short- and long-term goals/priorities for the department. Hires, trains, retains and manages a team of analytic professionals. Sets goals, objectives and key performance indicators (KPI) and manages overall team performance. Provides technical guidance and support to the team on complex issues and analytics request. Provides leadership, innovation and oversight for data analytics operations to produce the data sets required to inform and develop insights and strategies for operational and business initiatives. Leads the effort to document and refine processes and procedures and establishes reporting standards and presentation. Anticipates future demands of initiatives, strategic plans and regulatory updates, and designs/implements solutions to meet these needs. Establishes and manages teams to a set of standards and governance to improve performance and support effective development and outputs. 45% - Program Oversight Defines data management best practices. Manages and monitors Department of Health Care Services (DHCS) and Centers for Medicare & Medicaid Services (CMS) network adequacy requirements for all networks, identify and presents gaps and trends for network enhancement. Leads efforts to systematically collect, review, assess, analyze and report on plan and health network level performance related to provider data and network adequacy to provide to leadership and stakeholders. Directs the annual development and changes to policies and procedures for reporting requirements or other policies as assigned, consistent with, but not limited to, regulatory requirements and National Committee for Quality Assurance (NCQA) guidelines. Supports efforts in provider data verification and reconciliation processes and coordinate with vendors and internal functional areas for issue resolutions. Identifies new ways to support and improve analytics and data accuracy, which includes traditional business intelligence (BI), Tableau and other data validation and tracking technologies; works with internal departments to implement new data initiatives, conduct regression tests, etc. Develops the data standards and deploys automation tools to obtain and process data from different sources. Constructs datasets to analyze, inform, identify trends and support stakeholder decision-making. Stays current with regulatory guidelines impacting essential functions and data requirements. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in a related field PLUS 5 years of work experience in health care industry in operations, claims, risk adjustment, or other data related functions; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. 2 years of experience working directly with business users in gathering requirements, refining and completing meaningful data/report requests required. 2 years of experience supervising analysts. Preferred Qualifications: 2 years of experience developing reports and completing data analysis using business intelligence tools (e.g.: SSRS, Tableau). 3 years of experience working with health care data such as encounters, claims, risk adjustment, provider data, and QI. Experience using SQL to extract data, understand data structures and run queries. Required Licensure / Certifications: n/a Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is September 17, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/sr-manager-provider-data-analytics-sr-manager-i-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-441ebd51f5b44445a3035e456a202834
JOB SUMMARY Open Until Filled - First Review of Applications on September 6, 2024. JOB SUMMARY The Water Quality Supervisor is responsible for coordinating, planning, and facilitating the daily operations of the Water Quality Compliance Section including monitoring the safety of all Water Quality personnel; reviewing, preparing and maintaining regulatory compliance documentation; responding to public inquiries and complaints; and supervising assigned personnel. ESSENTIAL FUNCTIONS AND DECISION MAKING ESSENTIAL DUTIES AND RESPONSIBILITIES Set goals for employee performance and deadlines that complies with the Water Quality's key objectives by organizing workflow and ensuring that employees understand their duties or delegated tasks. Monitors employee productivity and provide constructive feedback and coaching. May performs the duties of the Manager, as required, when the Manager is absent.Responsible for coordinating and facilitating the City's TCEQ approved public drinking water monitoring plan, Industrial Pretreatment Program, and Laboratory Quality Assurance Plan.Reviews, evaluates, and monitors the City's compliance with Environmental Protection Agency (EPA) and Texas Commission on Environmental Quality (TCEQ) regulations governing the Public Water System, Industrial Pretreatment Program, and Water Quality Laboratory Program.Assists in preparing TCEQ compliance reports.Prepares and maintains all relevant files and records for all EPA, TCEQ, and other regulatory compliance inspections and audits. Drafts correspondence, to include but not limited to, notices of violations for the Industrial Pretreatment Program.Responds to EPA/TCEQ notices regarding inspections and audit activities; facilitates the timely correction of deficiencies as required.Conducts field inspections of the permitted Significant Industrial Users.Works collaboratively with other City departments to ensure compliance with all approved water quality programs by developing and preparing workplans to ensure timely completion of sampling requirements.Reviews sewer surcharge fees based on data gathered from field samples; ensures charges are accurate and completed on schedule.Perform any other related duties as required or assigned. MINIMUM QUALIFICATIONS (Salary is dependent upon qualifications) MINIMUM REQUIREMENTS Bachelor's Degree from an accredited college or university with major course work in Chemical, Environmental, Biological Sciences or other related field of study including 24 hours of Chemistry or; Graduation with a Bachelor's degree from an accredited college or university with major course work in Microbiology, Biology, Chemistry or Environmental Sciences, including 16 semester hours of Biology or Microbiology and 16 hours of chemistry. Five years progressively responsible experience (sampling, planning, and/or coordinating) regulatory compliance programs for TCEQ Public Water Supply and/or Industrial Pretreatment Program and/or NELAP Laboratory, including two years in a lead or supervisory capacity. Must possess a valid Texas Driver's License within 30 days of hire. PREFERRED QUALIFICATIONS Knowledge of City, State and Federal laws, and regulations concerning public drinking water, industrial wastewater pretreatment, and NELAP Laboratory.TCEQ Licensing: Class C Water Operator and Class C Wastewater Treatment Operator and/or Collections II license.Experience conducting water quality analyses in the use of computerized analytical instrumentation.Experience with quality assurance/quality control requirements for NELAP Laboratory.Experience working with water quality sampling field equipment such as composite samplers, pH/conductivity multi-meters, and colorimeters (disinfection residual analyzers).Experience collecting bacteriological and disinfection residual samples for public water supply and collecting wastewater samples from industrial and commercial wastewater dischargers.Experience and/or GIS certification. CORE COMPETENCIES AND PHYSICAL DEMANDS CORE COMPETENCIES Must possess required knowledge, skills, abilities, and experience to be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.Strong leadership and excellent communication skills with an aptitude for collaboration.Effective verbal and written communication skill.Basic computer skills to check emails and enter time worked; Intermediate computer skills to draft reports and regulatory correspondence, create workplans and maintain compliance database.Must be able to maintain positive working relationships with City departments and personnel, outside agencies, contractors, laboratories, and the public.Planning, organizational and follow-through skills PHYSICAL DEMANDS AND WORKING CONDITIONS Physical requirements include lifting up to 10 pounds rarely. Subject to fine dexterity, vision and hearing constantly; sitting and talking frequently; standing, walking, handling and foot controls occasionally; lifting, carrying, pushing/pulling, reaching, kneeling, crouching, crawling, bending, twisting, climbing and balancing rarely. Working conditions involve occasional exposure to wastewater and infectious diseases when conducting inspections The City of San Marcos offers its employees a broad range of benefits to enhance their personal and occupational lives. We are committed to a total rewards strategy that provides employees with competitive compensation, comprehensive benefits, and an environment that supports a healthy work/life balance. 2023 Benefits Guide BENEFITS Medical, Dental & Vision Coverage United Healthcare Choice Plus PPO Plan Prescription Drug Plan Wellness Initiatives Virtual Doctor Visits 24/7 Dental Plan Davis Vision Insurance Base Vision Plan Premium Vision Plan Laser Vision Correction discounts Retirement Texas MunicipalRetirement System (TMRS) Mission Square Retirement Corporation - optional 457-deferred compensation plan & Roth IRA ADDITIONAL BENEFITS Flexible Spending Accounts City paid Life and AD&D Insurance Voluntary Life, AD&D and Long Term Disability insurance Employee Assistance Program Vacation Sick Leave Holidays Longevity Pay Tuition Reimbursement Activity Center Membership Direct Deposit The City of San Marcos strives to provide employees with an opportunity for a flexible and positive work/life balance. Employees in eligible positions are offered remote telework options of up to two days per week or 40% of an employee's scheduled work hours. Remote telework eligibility will be determined by department directors to ensure the City provides quality services. Closing Date/Time: Continuous
Aug 24, 2024
Full Time
JOB SUMMARY Open Until Filled - First Review of Applications on September 6, 2024. JOB SUMMARY The Water Quality Supervisor is responsible for coordinating, planning, and facilitating the daily operations of the Water Quality Compliance Section including monitoring the safety of all Water Quality personnel; reviewing, preparing and maintaining regulatory compliance documentation; responding to public inquiries and complaints; and supervising assigned personnel. ESSENTIAL FUNCTIONS AND DECISION MAKING ESSENTIAL DUTIES AND RESPONSIBILITIES Set goals for employee performance and deadlines that complies with the Water Quality's key objectives by organizing workflow and ensuring that employees understand their duties or delegated tasks. Monitors employee productivity and provide constructive feedback and coaching. May performs the duties of the Manager, as required, when the Manager is absent.Responsible for coordinating and facilitating the City's TCEQ approved public drinking water monitoring plan, Industrial Pretreatment Program, and Laboratory Quality Assurance Plan.Reviews, evaluates, and monitors the City's compliance with Environmental Protection Agency (EPA) and Texas Commission on Environmental Quality (TCEQ) regulations governing the Public Water System, Industrial Pretreatment Program, and Water Quality Laboratory Program.Assists in preparing TCEQ compliance reports.Prepares and maintains all relevant files and records for all EPA, TCEQ, and other regulatory compliance inspections and audits. Drafts correspondence, to include but not limited to, notices of violations for the Industrial Pretreatment Program.Responds to EPA/TCEQ notices regarding inspections and audit activities; facilitates the timely correction of deficiencies as required.Conducts field inspections of the permitted Significant Industrial Users.Works collaboratively with other City departments to ensure compliance with all approved water quality programs by developing and preparing workplans to ensure timely completion of sampling requirements.Reviews sewer surcharge fees based on data gathered from field samples; ensures charges are accurate and completed on schedule.Perform any other related duties as required or assigned. MINIMUM QUALIFICATIONS (Salary is dependent upon qualifications) MINIMUM REQUIREMENTS Bachelor's Degree from an accredited college or university with major course work in Chemical, Environmental, Biological Sciences or other related field of study including 24 hours of Chemistry or; Graduation with a Bachelor's degree from an accredited college or university with major course work in Microbiology, Biology, Chemistry or Environmental Sciences, including 16 semester hours of Biology or Microbiology and 16 hours of chemistry. Five years progressively responsible experience (sampling, planning, and/or coordinating) regulatory compliance programs for TCEQ Public Water Supply and/or Industrial Pretreatment Program and/or NELAP Laboratory, including two years in a lead or supervisory capacity. Must possess a valid Texas Driver's License within 30 days of hire. PREFERRED QUALIFICATIONS Knowledge of City, State and Federal laws, and regulations concerning public drinking water, industrial wastewater pretreatment, and NELAP Laboratory.TCEQ Licensing: Class C Water Operator and Class C Wastewater Treatment Operator and/or Collections II license.Experience conducting water quality analyses in the use of computerized analytical instrumentation.Experience with quality assurance/quality control requirements for NELAP Laboratory.Experience working with water quality sampling field equipment such as composite samplers, pH/conductivity multi-meters, and colorimeters (disinfection residual analyzers).Experience collecting bacteriological and disinfection residual samples for public water supply and collecting wastewater samples from industrial and commercial wastewater dischargers.Experience and/or GIS certification. CORE COMPETENCIES AND PHYSICAL DEMANDS CORE COMPETENCIES Must possess required knowledge, skills, abilities, and experience to be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.Strong leadership and excellent communication skills with an aptitude for collaboration.Effective verbal and written communication skill.Basic computer skills to check emails and enter time worked; Intermediate computer skills to draft reports and regulatory correspondence, create workplans and maintain compliance database.Must be able to maintain positive working relationships with City departments and personnel, outside agencies, contractors, laboratories, and the public.Planning, organizational and follow-through skills PHYSICAL DEMANDS AND WORKING CONDITIONS Physical requirements include lifting up to 10 pounds rarely. Subject to fine dexterity, vision and hearing constantly; sitting and talking frequently; standing, walking, handling and foot controls occasionally; lifting, carrying, pushing/pulling, reaching, kneeling, crouching, crawling, bending, twisting, climbing and balancing rarely. Working conditions involve occasional exposure to wastewater and infectious diseases when conducting inspections The City of San Marcos offers its employees a broad range of benefits to enhance their personal and occupational lives. We are committed to a total rewards strategy that provides employees with competitive compensation, comprehensive benefits, and an environment that supports a healthy work/life balance. 2023 Benefits Guide BENEFITS Medical, Dental & Vision Coverage United Healthcare Choice Plus PPO Plan Prescription Drug Plan Wellness Initiatives Virtual Doctor Visits 24/7 Dental Plan Davis Vision Insurance Base Vision Plan Premium Vision Plan Laser Vision Correction discounts Retirement Texas MunicipalRetirement System (TMRS) Mission Square Retirement Corporation - optional 457-deferred compensation plan & Roth IRA ADDITIONAL BENEFITS Flexible Spending Accounts City paid Life and AD&D Insurance Voluntary Life, AD&D and Long Term Disability insurance Employee Assistance Program Vacation Sick Leave Holidays Longevity Pay Tuition Reimbursement Activity Center Membership Direct Deposit The City of San Marcos strives to provide employees with an opportunity for a flexible and positive work/life balance. Employees in eligible positions are offered remote telework options of up to two days per week or 40% of an employee's scheduled work hours. Remote telework eligibility will be determined by department directors to ensure the City provides quality services. Closing Date/Time: Continuous
Nassau County, FL
NASSAU COUNTY, Florida, United States
Description Conducts and supervises inspections of roadways, bridges and new development projects for compliance with County standards, provides guidance and makes recommendations. Provides representation for the County at the individual job sites. Conducts tests and analyses of construction materials. Prepares reports and conducts meetings with the public and property owners. Ensures subordinate compliance with all applicable policies, procedures, laws and regulations, and standards of quality and safety. Examples of Duties Conducts and supervises field inspections of roadways, bridges and new development projects for compliance with County standards/codes, FDOT Specifications, Florida Stormwater, Erosion and Sedimentation Control Manual. These guidelines require judgment, selection and interpretation in their application. Plans, schedules and supervises inspections of new development, both residential and commercial. Assigns territories of construction inspectors. Evaluates employee performance and prepares performance appraisals for direct reports, as required. Creates, implements, and maintains a training program for newly hired staff. Ensures continuing education deadlines for all construction inspection staff is completed in a timely manner for certification/licensure renewals. Coordinates and creates training activities for construction inspectors. Monitors the performance of the construction inspection division activities on a continuing basis, taking appropriate steps to improve efficiency and consistency, as needed. Reviews the work of subordinates for completeness and accuracy; evaluates and makes recommendations as appropriate . Supervises the work of subordinate personnel as assigned; supervisory duties may include instructing; planning, assigning and reviewing work of others; maintaining standards coordinating activities; allocating personnel; assisting with new employee selection; acting on employee problems; recommending employee discipline; offers training, advice and assistance as needed. Provides guidance to subordinates in solving construction conflicts. Assists the Development Services Director in compiling monthly and yearly reports of inspection activities. Monitors construction activities in the County to ensure proper permitting was obtained. Investigates complaints received from the general public. Coordinates communications between Senior Development Review Engineer and contractors. Exercises the authority to stop work on projects as needed. Reviews for approval/disapproval all concrete and asphalt mix designs; oversees asphalt/concrete testing; reviews asphalt density reports; monitors asphalt paving operations; inspects forms and steel work prior to concrete placement; monitors placement; ensures proper temperature of asphalt/concrete. Ensures rideability of roadway and bridge surfaces, as well as proper traffic control. Uses survey equipment to ensure proper elevation and grade of earthwork. Obtains samples of construction materials for laboratory testing. Reviews contract documents for compliance; processes change orders. Resolves discrepancies between plans and field conditions. Documents various stages of project production. Reviews and approves invoices for capital projects. Reviews and approves Bonds and Engineer’s Estimates. Reviews and approves “as-builts” submitted by contractors/developers. Assesses property damage from natural disasters as needed. Inspects and makes recommendations for drainage onto County rights-of-way to include new and existing driveway connections and permitting. Performs pipe inspections via videos, profile reports or visually as required. Inspects and approves subdivision development and County projects for compliance with County specifications/codes; prepares and updates quality assurance plans for projects and subdivisions in the County. Serves as liaison between contractors, the County and the general public; documents all discussions between contractors and County personnel; resolves problems between contractors and the public. Coordinates project construction with various utility companies. Attends and/or conducts pre-construction, utility and weekly meetings. Calculates materials required for assigned projects; compares receipts received to planned quantities for evaluation of pay requests; collects/checks all tickets of materials received. Ensures all projects and developments maintain compliance with ADA Standard Regulations. Keeps Development Services Director apprised of project status. Notifies the public of road closures; takes steps to ensure public safety on roadways and developments while under construction. Maintains knowledge of new trends and techniques in construction. Maintains custody of assigned vehicle and ensures timely maintenance. Attends training, continuing education, seminars, etc., to maintain job knowledge and skills. Ensures that all other construction inspectors maintain the same level of job knowledge and skills by conducting training and/or engaging in discussion groups. Ensures uniformity of job knowledge and skills as well as applications of standards. Advises the Senior Development Review Engineer on most current construction methods and available options. Prepares, processes and submits various documents, including project narratives, quality assurance reports, test reports, annual/monthly reports, memos, correspondence, etc. Interacts and communicates with various groups and individuals such as the immediate supervisor, subordinates, co-workers, County personnel, contractors, developers, consultants, utility companies, industry/business representatives, property owners, various other Governmental agencies, vendors and the general public. Assists with Traffic Signal repairs and maintenance as needed. Operates a vehicle and a variety of equipment which may include a computer, fax machine, copier, calculator, telephone, two-way radio, camera, etc.; Utilizes measuring devices, survey equipment and camera to perform inspections. Attends and remains at work regularly and adheres to policies and procedures regarding absenteeism and tardiness. Provides adequate notice to higher management with respect to vacation time and leave requests. Performs a variety of routine office duties as required, which may include but are not limited to answering the telephone, preparing reports and correspondence, entering computer data, copying and filing documents, etc. Performs additional assigned duties as required. (These essential functions are not a complete statement of all duties required of the job. Employees will be required to perform such other related job duties as may be assigned or required.) Typical Qualifications High school diploma or GED equivalent with Vocational/Technical School Training in Construction or related field, supplemented by six (6) or more years of experience in construction and/or construction project inspection, including three (3) years of supervisory experience or an equivalent combination of education, training and experience that provides the required knowledge, skills and abilities. Must possess a valid State Driver’s License. Must obtain and maintain certification of FDOT Asphalt Paving Level 1, Florida Department of Environmental Protection Qualified Stormwater Management Inspector Certification, and FDOT Earthwork Construction Inspection Level 1 within six (6) months of hire date. Must obtain and maintain certification of FDOT Asphalt Paving Level 2, FDOT Earthwork Construction Inspection Level 2, FDOT Intermediate Maintenance of Traffic certification, Limerock Bearing Ratio (LBR) Technician Certification and OSHA 10-hour Construction Safety and Health certification within one (1) year of hire date. Supplemental Information Knowledge of the methods, policies and procedures of the Department and County as they pertain to the performance duties of the Construction Inspector Manager. Knowledge of the functions and interrelationships of County and other Governmental Agencies. Knowledge of County, State and Federal laws, ordinances, standards and regulations pertaining to the specific duties and responsibilities of the position, to include those related to the quality control of horizontal construction involving drainage and pavement activity. Ability to plan and schedule inspections of engineering/construction projects. Knowledge of construction techniques, codes, methods and acceptable practices as required to perform thorough and accurate inspections and to determine compliance with County standards/codes. Ability to review and interpret construction plans and drawings to execute job responsibilities. Knowledge of the properties and construction uses of asphalt and concrete. Ability to use survey equipment as necessary to ensure proper elevation and grade. Ability to inspect bridges and other structures for structural integrity. Knowledge of traffic control theories and practices. Knowledge of drainage system design and construction. Ability to offer training and assistance to co-workers and employees of other departments as required. Ability to take the initiative to complete the duties of the position without the need of direct supervision. Ability to plan, organize and prioritize daily assignments and work activities. Ability to learn and utilize new skills and information to improve job performance and efficiency. Knowledge of proper English usage, punctuation, spelling and grammar. Knowledge of modern office practices and technology. Ability to use computers for word processing and records management. Ability to perform required mathematical calculations. Ability to read and interpret various materials pertaining to the responsibilities of the job. Ability to assemble and analyze information and prepare reports and records in a concise, clear and effective manner. Knowledge of the terminology and various professional languages used within the Department. Ability to maintain effective relationships with co-workers, personnel of other departments, professionals and members of the public through contact and cooperation. Ability to react calmly and quickly in emergency situations. Essential Physical Skills: Stooping Sitting Kneeling Bending Crouching Reaching Standing Walking Lifting and carrying up to 100 lbs. Pushing and pulling Climbing on ladders, on steps or on the ground (Reasonable accommodations will be made for otherwise qualified individuals with a disability) Work Environment Works occasionally inside and very frequently out of doors, with the ability to work effectively despite exposure to extreme weather conditions of heat and cold, wetness, humidity, machinery hazards, electrical currents, smoke/dust, odors, dirt/pollen, traffic hazards, noise extremes. May require working underground and in confined spaces. Knowledge of the occupational hazards and safety precautions of the industry. ADDITIONAL INFORMATION: Incomplete applications will not be considered. Applications will continue to be received until the listed closing date or the position is filled, whichever is earliest. Submission of an application does not guarantee the applicant an interview. Applicants will be subject to a criminal background check. Nassau County is an Equal Opportunity Employer and a Drug Free Workplace. Nassau County values the service veterans and their family members have given to our country and that the County supports the hiring of returning service members, military spouses, and their family members as such this position is eligible for Veterans’ Preference in accordance with applicable laws. The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, environmental conditions, or qualifications required of employees assigned to this position. This position may be required to work in a safety sensitive capacity at any time based on emergency declaration or other operational need. Nassau County reserves the right to edit or re-write this job description at any time. An organization is only as good as the people it employs. To attract and retain the best team possible, the Nassau County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BOCC-Contributed Benefits Medical & Prescription Drugs Benefits Health Savings Account (HSA) Contributions with a Qualified Plan Florida Retirement System Employee Assistance Program Tuition Assistance Program Optional Benefits Dental Vision Life & AD&D Supplemental & Dependent Life & AD&D Insurance Long Term Disability Voluntary Benefits Offered By Aflac and/or Colonial 457(b) Deferred Compensation Program Roth IRA NOTE: For detailed information regarding available benefits click here. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. Employees are required to contribute 3% of their salary per Florida Statute. TUITION ASSISTANCE PROGRAM The County may provide tuition assistance to cover the cost of tuition and books to County employees requesting tuition reimbursement for courses at an accredited college or university which are applicable to the employee's field of work and/or are of such nature to directly prepare employees for positions of greater responsibility within the County. Contact the Human Resources Office for additional details. HOLIDAYS The following, as well as any other days the BOCC may declare, are designated as official holidays for County Employees: New Year's Day Martin Luther King, Jr. Day Presidents Day Good Friday Memorial Day Juneteenth Independence Day Labor Day Veterans Day Thanksgiving Day The Day After Thanksgiving Christmas Eve Christmas Day PTO LEAVE All full-time employees shall accrue Paid Time Off (PTO) Leave in accordance with the following formula: Years of Employment Hours Per Year 0 through the end of the 4th year 180 5 years through the end of the 10th year 200 11 years through the end of the 15th year 220 16 years and over 240 For additional information please view Nassau County's Policies & Procedures .
Jul 14, 2024
Full Time
Description Conducts and supervises inspections of roadways, bridges and new development projects for compliance with County standards, provides guidance and makes recommendations. Provides representation for the County at the individual job sites. Conducts tests and analyses of construction materials. Prepares reports and conducts meetings with the public and property owners. Ensures subordinate compliance with all applicable policies, procedures, laws and regulations, and standards of quality and safety. Examples of Duties Conducts and supervises field inspections of roadways, bridges and new development projects for compliance with County standards/codes, FDOT Specifications, Florida Stormwater, Erosion and Sedimentation Control Manual. These guidelines require judgment, selection and interpretation in their application. Plans, schedules and supervises inspections of new development, both residential and commercial. Assigns territories of construction inspectors. Evaluates employee performance and prepares performance appraisals for direct reports, as required. Creates, implements, and maintains a training program for newly hired staff. Ensures continuing education deadlines for all construction inspection staff is completed in a timely manner for certification/licensure renewals. Coordinates and creates training activities for construction inspectors. Monitors the performance of the construction inspection division activities on a continuing basis, taking appropriate steps to improve efficiency and consistency, as needed. Reviews the work of subordinates for completeness and accuracy; evaluates and makes recommendations as appropriate . Supervises the work of subordinate personnel as assigned; supervisory duties may include instructing; planning, assigning and reviewing work of others; maintaining standards coordinating activities; allocating personnel; assisting with new employee selection; acting on employee problems; recommending employee discipline; offers training, advice and assistance as needed. Provides guidance to subordinates in solving construction conflicts. Assists the Development Services Director in compiling monthly and yearly reports of inspection activities. Monitors construction activities in the County to ensure proper permitting was obtained. Investigates complaints received from the general public. Coordinates communications between Senior Development Review Engineer and contractors. Exercises the authority to stop work on projects as needed. Reviews for approval/disapproval all concrete and asphalt mix designs; oversees asphalt/concrete testing; reviews asphalt density reports; monitors asphalt paving operations; inspects forms and steel work prior to concrete placement; monitors placement; ensures proper temperature of asphalt/concrete. Ensures rideability of roadway and bridge surfaces, as well as proper traffic control. Uses survey equipment to ensure proper elevation and grade of earthwork. Obtains samples of construction materials for laboratory testing. Reviews contract documents for compliance; processes change orders. Resolves discrepancies between plans and field conditions. Documents various stages of project production. Reviews and approves invoices for capital projects. Reviews and approves Bonds and Engineer’s Estimates. Reviews and approves “as-builts” submitted by contractors/developers. Assesses property damage from natural disasters as needed. Inspects and makes recommendations for drainage onto County rights-of-way to include new and existing driveway connections and permitting. Performs pipe inspections via videos, profile reports or visually as required. Inspects and approves subdivision development and County projects for compliance with County specifications/codes; prepares and updates quality assurance plans for projects and subdivisions in the County. Serves as liaison between contractors, the County and the general public; documents all discussions between contractors and County personnel; resolves problems between contractors and the public. Coordinates project construction with various utility companies. Attends and/or conducts pre-construction, utility and weekly meetings. Calculates materials required for assigned projects; compares receipts received to planned quantities for evaluation of pay requests; collects/checks all tickets of materials received. Ensures all projects and developments maintain compliance with ADA Standard Regulations. Keeps Development Services Director apprised of project status. Notifies the public of road closures; takes steps to ensure public safety on roadways and developments while under construction. Maintains knowledge of new trends and techniques in construction. Maintains custody of assigned vehicle and ensures timely maintenance. Attends training, continuing education, seminars, etc., to maintain job knowledge and skills. Ensures that all other construction inspectors maintain the same level of job knowledge and skills by conducting training and/or engaging in discussion groups. Ensures uniformity of job knowledge and skills as well as applications of standards. Advises the Senior Development Review Engineer on most current construction methods and available options. Prepares, processes and submits various documents, including project narratives, quality assurance reports, test reports, annual/monthly reports, memos, correspondence, etc. Interacts and communicates with various groups and individuals such as the immediate supervisor, subordinates, co-workers, County personnel, contractors, developers, consultants, utility companies, industry/business representatives, property owners, various other Governmental agencies, vendors and the general public. Assists with Traffic Signal repairs and maintenance as needed. Operates a vehicle and a variety of equipment which may include a computer, fax machine, copier, calculator, telephone, two-way radio, camera, etc.; Utilizes measuring devices, survey equipment and camera to perform inspections. Attends and remains at work regularly and adheres to policies and procedures regarding absenteeism and tardiness. Provides adequate notice to higher management with respect to vacation time and leave requests. Performs a variety of routine office duties as required, which may include but are not limited to answering the telephone, preparing reports and correspondence, entering computer data, copying and filing documents, etc. Performs additional assigned duties as required. (These essential functions are not a complete statement of all duties required of the job. Employees will be required to perform such other related job duties as may be assigned or required.) Typical Qualifications High school diploma or GED equivalent with Vocational/Technical School Training in Construction or related field, supplemented by six (6) or more years of experience in construction and/or construction project inspection, including three (3) years of supervisory experience or an equivalent combination of education, training and experience that provides the required knowledge, skills and abilities. Must possess a valid State Driver’s License. Must obtain and maintain certification of FDOT Asphalt Paving Level 1, Florida Department of Environmental Protection Qualified Stormwater Management Inspector Certification, and FDOT Earthwork Construction Inspection Level 1 within six (6) months of hire date. Must obtain and maintain certification of FDOT Asphalt Paving Level 2, FDOT Earthwork Construction Inspection Level 2, FDOT Intermediate Maintenance of Traffic certification, Limerock Bearing Ratio (LBR) Technician Certification and OSHA 10-hour Construction Safety and Health certification within one (1) year of hire date. Supplemental Information Knowledge of the methods, policies and procedures of the Department and County as they pertain to the performance duties of the Construction Inspector Manager. Knowledge of the functions and interrelationships of County and other Governmental Agencies. Knowledge of County, State and Federal laws, ordinances, standards and regulations pertaining to the specific duties and responsibilities of the position, to include those related to the quality control of horizontal construction involving drainage and pavement activity. Ability to plan and schedule inspections of engineering/construction projects. Knowledge of construction techniques, codes, methods and acceptable practices as required to perform thorough and accurate inspections and to determine compliance with County standards/codes. Ability to review and interpret construction plans and drawings to execute job responsibilities. Knowledge of the properties and construction uses of asphalt and concrete. Ability to use survey equipment as necessary to ensure proper elevation and grade. Ability to inspect bridges and other structures for structural integrity. Knowledge of traffic control theories and practices. Knowledge of drainage system design and construction. Ability to offer training and assistance to co-workers and employees of other departments as required. Ability to take the initiative to complete the duties of the position without the need of direct supervision. Ability to plan, organize and prioritize daily assignments and work activities. Ability to learn and utilize new skills and information to improve job performance and efficiency. Knowledge of proper English usage, punctuation, spelling and grammar. Knowledge of modern office practices and technology. Ability to use computers for word processing and records management. Ability to perform required mathematical calculations. Ability to read and interpret various materials pertaining to the responsibilities of the job. Ability to assemble and analyze information and prepare reports and records in a concise, clear and effective manner. Knowledge of the terminology and various professional languages used within the Department. Ability to maintain effective relationships with co-workers, personnel of other departments, professionals and members of the public through contact and cooperation. Ability to react calmly and quickly in emergency situations. Essential Physical Skills: Stooping Sitting Kneeling Bending Crouching Reaching Standing Walking Lifting and carrying up to 100 lbs. Pushing and pulling Climbing on ladders, on steps or on the ground (Reasonable accommodations will be made for otherwise qualified individuals with a disability) Work Environment Works occasionally inside and very frequently out of doors, with the ability to work effectively despite exposure to extreme weather conditions of heat and cold, wetness, humidity, machinery hazards, electrical currents, smoke/dust, odors, dirt/pollen, traffic hazards, noise extremes. May require working underground and in confined spaces. Knowledge of the occupational hazards and safety precautions of the industry. ADDITIONAL INFORMATION: Incomplete applications will not be considered. Applications will continue to be received until the listed closing date or the position is filled, whichever is earliest. Submission of an application does not guarantee the applicant an interview. Applicants will be subject to a criminal background check. Nassau County is an Equal Opportunity Employer and a Drug Free Workplace. Nassau County values the service veterans and their family members have given to our country and that the County supports the hiring of returning service members, military spouses, and their family members as such this position is eligible for Veterans’ Preference in accordance with applicable laws. The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, environmental conditions, or qualifications required of employees assigned to this position. This position may be required to work in a safety sensitive capacity at any time based on emergency declaration or other operational need. Nassau County reserves the right to edit or re-write this job description at any time. An organization is only as good as the people it employs. To attract and retain the best team possible, the Nassau County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BOCC-Contributed Benefits Medical & Prescription Drugs Benefits Health Savings Account (HSA) Contributions with a Qualified Plan Florida Retirement System Employee Assistance Program Tuition Assistance Program Optional Benefits Dental Vision Life & AD&D Supplemental & Dependent Life & AD&D Insurance Long Term Disability Voluntary Benefits Offered By Aflac and/or Colonial 457(b) Deferred Compensation Program Roth IRA NOTE: For detailed information regarding available benefits click here. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. Employees are required to contribute 3% of their salary per Florida Statute. TUITION ASSISTANCE PROGRAM The County may provide tuition assistance to cover the cost of tuition and books to County employees requesting tuition reimbursement for courses at an accredited college or university which are applicable to the employee's field of work and/or are of such nature to directly prepare employees for positions of greater responsibility within the County. Contact the Human Resources Office for additional details. HOLIDAYS The following, as well as any other days the BOCC may declare, are designated as official holidays for County Employees: New Year's Day Martin Luther King, Jr. Day Presidents Day Good Friday Memorial Day Juneteenth Independence Day Labor Day Veterans Day Thanksgiving Day The Day After Thanksgiving Christmas Eve Christmas Day PTO LEAVE All full-time employees shall accrue Paid Time Off (PTO) Leave in accordance with the following formula: Years of Employment Hours Per Year 0 through the end of the 4th year 180 5 years through the end of the 10th year 200 11 years through the end of the 15th year 220 16 years and over 240 For additional information please view Nassau County's Policies & Procedures .
WAKE COUNTY, NC
Raleigh, North Carolina, United States
What You'll Be Doing Are you an Economic Services program coordinator or case manager that is ready to use your knowledge, skills and abilities to help support and bring out the best in your team? If so get ready to upgrade your career! We are currently seeking an experienced Economic Services professional to assist with coordinating activities for Economics Services Hearings and Appeals, Security, and Onboarding. As our new Program Assistant, you will report directly to the Program and Staff Development (PSD) Manager to help achieve the team PSD goal of creating a “High Performing Work Team.” This position's primary focus is coordinating Economic Services Supplemental Programs (Hearings, Onboarding, and Security) with a focus on meeting the needs of our internal and external customers. You will add value to our team by; Assisting Quality Assurance with assigning reviews, training, and other duties as assigned Assisting and coordinating activities associated with hearings and appeals, security, and onboarding new hires Collecting and analyzing data and composing data charts for the PSD Team and the Managers Working and collaborating activities for a varied audience as it relates to identifying improvement opportunities, making suggestions for improvement, measuring and monitoring implemented improvements Train staff on policies, communicate and coordinate hearing activities, input data into State Host on Demand to activate and deactivate user accounts Handle and process confidential security data appropriately Develop and revise standard operating procedures Communicate with the clients, supervisors, managers, and the leadership team in a verbal and written manner Assess the effectiveness of work performed by administering surveys Create and update training materials and resources for caseworkers, supervisors, managers Apply today to join #TeamWake! About Our Team Wake County Health and Human Services (WCHHS) is the consolidation of programs and services that include social services, public health, job search assistance, child support, and transportation. Our mission, in partnership with the community, is to facilitate full access to high quality and effective health and human services for Wake County residents. In addition to our numerous standard programs, Wake County Health and Human Services (WCHHS) is engaged in a number of special initiatives that are impacting services and programs throughout our entire agency. Whether legislated down from the changing regulations on the Federal or State level or bubbling up from the entrepreneurial spirit of our staff, you can always look forward to Wake County Health and Human Services implementing new and exciting enhancements to our services and programs. The Basics (Required Education and Experience) Associate's degree One year of job-related experience Equivalent education and experience are accepted Please include ALL prior work experience on your application and resume. Beyond the Basics (Preferred Education and Experience) Associate Degree in Arts or Science One year of experience working within Economic Services as a program coordinator or case manager Experience coordinating activities for a specific program Proficient at communication both verbal and written Proficient in using the computer and other types of applications How Will We Know You're 'The One'? Know how to operate a personal work computer and use various Microsoft Office Products, internet browsers, web-based systems, etc. Ability to facilitate training for the processes that you are responsible for Strong analytical and creative problem-solving skills Ability to identify problems, determine possible solutions, and actively work to resolve the issues Ability to multi-task and prioritize assignments according to the needs of the agency Excellent written and verbal communication skills - ability to convey information verbally to individuals or groups to ensure the message is understood Ability to listen and respond appropriately to information from others About This Position Location: Human Services Center Somerset Raleigh, NC 27609 Employment Type: Regular Work Schedule: Mon - Fri 8:00 am - 5:00 pm Hiring Range: 22.84 - 25.13 Market Range: 22.84 - 32.03 Please include ALL prior work experience on your application and resume. Posting Closing Date: 7:00 pm on 9/22/2024 What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
Sep 17, 2024
What You'll Be Doing Are you an Economic Services program coordinator or case manager that is ready to use your knowledge, skills and abilities to help support and bring out the best in your team? If so get ready to upgrade your career! We are currently seeking an experienced Economic Services professional to assist with coordinating activities for Economics Services Hearings and Appeals, Security, and Onboarding. As our new Program Assistant, you will report directly to the Program and Staff Development (PSD) Manager to help achieve the team PSD goal of creating a “High Performing Work Team.” This position's primary focus is coordinating Economic Services Supplemental Programs (Hearings, Onboarding, and Security) with a focus on meeting the needs of our internal and external customers. You will add value to our team by; Assisting Quality Assurance with assigning reviews, training, and other duties as assigned Assisting and coordinating activities associated with hearings and appeals, security, and onboarding new hires Collecting and analyzing data and composing data charts for the PSD Team and the Managers Working and collaborating activities for a varied audience as it relates to identifying improvement opportunities, making suggestions for improvement, measuring and monitoring implemented improvements Train staff on policies, communicate and coordinate hearing activities, input data into State Host on Demand to activate and deactivate user accounts Handle and process confidential security data appropriately Develop and revise standard operating procedures Communicate with the clients, supervisors, managers, and the leadership team in a verbal and written manner Assess the effectiveness of work performed by administering surveys Create and update training materials and resources for caseworkers, supervisors, managers Apply today to join #TeamWake! About Our Team Wake County Health and Human Services (WCHHS) is the consolidation of programs and services that include social services, public health, job search assistance, child support, and transportation. Our mission, in partnership with the community, is to facilitate full access to high quality and effective health and human services for Wake County residents. In addition to our numerous standard programs, Wake County Health and Human Services (WCHHS) is engaged in a number of special initiatives that are impacting services and programs throughout our entire agency. Whether legislated down from the changing regulations on the Federal or State level or bubbling up from the entrepreneurial spirit of our staff, you can always look forward to Wake County Health and Human Services implementing new and exciting enhancements to our services and programs. The Basics (Required Education and Experience) Associate's degree One year of job-related experience Equivalent education and experience are accepted Please include ALL prior work experience on your application and resume. Beyond the Basics (Preferred Education and Experience) Associate Degree in Arts or Science One year of experience working within Economic Services as a program coordinator or case manager Experience coordinating activities for a specific program Proficient at communication both verbal and written Proficient in using the computer and other types of applications How Will We Know You're 'The One'? Know how to operate a personal work computer and use various Microsoft Office Products, internet browsers, web-based systems, etc. Ability to facilitate training for the processes that you are responsible for Strong analytical and creative problem-solving skills Ability to identify problems, determine possible solutions, and actively work to resolve the issues Ability to multi-task and prioritize assignments according to the needs of the agency Excellent written and verbal communication skills - ability to convey information verbally to individuals or groups to ensure the message is understood Ability to listen and respond appropriately to information from others About This Position Location: Human Services Center Somerset Raleigh, NC 27609 Employment Type: Regular Work Schedule: Mon - Fri 8:00 am - 5:00 pm Hiring Range: 22.84 - 25.13 Market Range: 22.84 - 32.03 Please include ALL prior work experience on your application and resume. Posting Closing Date: 7:00 pm on 9/22/2024 What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
Posted until filled Salary commensurate with experience At the City of Atlanta, we are passionate about building and improving our community. Our police officers, firefighters and building inspectors keep our citizens safe. Our Public Works staff keeps our City clean and helps maintain, build and improve our City’s infrastructure. Our City planners help envision and shape future City growth. Our Parks & Recreation professionals enhance our quality of life. Our engineers help keep our drinking water clean, the largest airport in the world (by passenger volume) operating and our buildings maintained. Along with the host of Finance, Procurement, and Human Resources professionals whose support is vital, we are the City of Atlanta! If you are seeking a meaningful role where you can make a real difference improving and growing our City, we welcome you to explore the job opportunities we have to offer. General Description and Classification Standards This is an experienced, professional level capable of carrying out most assignments typical of the profession with limited guidance or review. This level would be considered a promotional level and attainable by any incumbents in a work group who demonstrate the necessary knowledge, ability, and performance. Assists in carrying out a variety of basic field duties at the job site related to linear sewer, storm, and water, construction management, repairs, and rehabilitation. Supervision Received Performs work under general supervision with review and advice from manager or a senior level professional. Will work independently with responsibility for managing assigned functions, as well as subordinate staff. Essential Duties & Responsibilities: These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. Provides assistance to the Project Manager and Construction Manager on daily operations pertaining to construction contracts. Provides technical advice and supervision to daily field activities and assists in the timely completion of assigned projects. Attends regular staff meetings with project teams to discuss project status, department news and team discussions. Requests the generation of cost estimates. Monitors bypass pumping equipment and responds to any emergency requests. Prepares and files reports for contractor materials, field inspector performance/issues and other job-related documentation. Assists the group as whole as needed with field work or data review. Ensures security and safety oversight for active construction sites and field operations. Manage inspection staff tasked with providing inspection/investigation of all linear infrastructure construction projects/contracts, i.e. annual on-call construction, sewer rehab construction, private development construction, defective private sewer lateral connections, water tap connections, private property spills, etc. Acts as a liaison between several City of Atlanta departments, i.e., ATLDOT, DPW, etc. and internal DWM offices/divisions to ensure compliance. Manages by-pass pumping contract and coordinates with vendors to solicit quotes and ensure equipment functionality and compliance Develop necessary compliance reports, letters/memos, and related correspondence document Responsible for extensive Quality Assurance/Quality Control and reconciliation of work orders, daily dairies, and related field documentation. Plans the daily assignment for assigned inspection staff; approves and maintains records of employee time and attendance. Performs field inspections and evaluations; meets with the citizens regarding water and wastewater complaints. Performs field investigations, research and respond to water and wastewater related claims and lawsuits against the City of Atlanta; Investigates job sites discrepancies. Directs and participates in meetings to discuss research results; reviews inspection details and determine best plan of action for complaint resolution. Provide quality customer service through thorough inspection, investigation, and communication with citizens and internal/external stakeholders regarding water and wastewater complaints and related matters. Supervises, trains, and participates in the investigation, reporting, and coordination of resolution water and wastewater complaints or maintenance and repair of water and wastewater infrastructure. Prepare estimates for the changes in the works from subcontractors. Check work as it is being performed to be sure it is accurate within accepted tolerance. Coordinates illicit connection investigation as well as disconnection activities. Decision Making Follows standardized procedures and written instructions to accomplish assigned tasks. Selects from multiple procedures and methods to accomplish tasks. Leadership Provided Routinely provides training and/or project leadership to less experienced professionals or support staff. May supervise clerical or support staff. Knowledge, Skills & Abilities Basic knowledge of water and wastewater infrastructure functions; knowledge of types of pipe; knowledge of basic construction principals and topography; knowledge of legal terminology. Skill in operating a basic computer and related software; skill in building and maintaining effective working relationships with the staff and public. Knowledge of City’s Code of Ordinances and environmental regulations as they relate to water and wastewater infrastructure and compliance. Ability to train and instruct staff in water and sewer field inspection techniques; ability to communicate well with citizens, sometimes under difficult circumstances. Knowledge of moderate engineering terminology; knowledge of terms associated with water/wastewater linear assets; knowledge of Mechanical and related processes; knowledge of basic statistical review and preparation of reports. Good organizational and communication skills; advanced computer software skills. Ability to read and interpret documents such as blueprints, safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to define problems, collects data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Shows initiative to perform duties beyond assignment-specific duties. Demonstrate self-motivation, maturity, management know-how, leadership, and interpersonal skills. Ability to communicate well both verbally and in writing, present well as a person. A basic understanding of accounting and cost control procedures. To perform this job successfully, an individual should have knowledge of Project Management software, Spreadsheet software, and a familiarity with Microsoft office suite of programs. Knowledge of eBuilder desirable. Minimum Qualifications Eight (8) years of progressively responsible experience in water and/or wastewater collections system operations, maintenance or construction or have a Bachelor’s degree in Civil Engineering or a related field and have three years of progressively responsible supervisory experience in wastewater collections system operations, maintenance or construction. Preferred Education and Experience Bachelor’s degree (BA) in Construction Management, Civil or related Engineering, 5 years of related field engineering experience including 1 year of leadership/supervisory experience. Licensures and Certifications Applicants applying must have a valid driver’s license at time of application. A valid Georgia driver’s license is required at the time of appointment. Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job.
Jul 14, 2024
Full Time
Posted until filled Salary commensurate with experience At the City of Atlanta, we are passionate about building and improving our community. Our police officers, firefighters and building inspectors keep our citizens safe. Our Public Works staff keeps our City clean and helps maintain, build and improve our City’s infrastructure. Our City planners help envision and shape future City growth. Our Parks & Recreation professionals enhance our quality of life. Our engineers help keep our drinking water clean, the largest airport in the world (by passenger volume) operating and our buildings maintained. Along with the host of Finance, Procurement, and Human Resources professionals whose support is vital, we are the City of Atlanta! If you are seeking a meaningful role where you can make a real difference improving and growing our City, we welcome you to explore the job opportunities we have to offer. General Description and Classification Standards This is an experienced, professional level capable of carrying out most assignments typical of the profession with limited guidance or review. This level would be considered a promotional level and attainable by any incumbents in a work group who demonstrate the necessary knowledge, ability, and performance. Assists in carrying out a variety of basic field duties at the job site related to linear sewer, storm, and water, construction management, repairs, and rehabilitation. Supervision Received Performs work under general supervision with review and advice from manager or a senior level professional. Will work independently with responsibility for managing assigned functions, as well as subordinate staff. Essential Duties & Responsibilities: These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. Provides assistance to the Project Manager and Construction Manager on daily operations pertaining to construction contracts. Provides technical advice and supervision to daily field activities and assists in the timely completion of assigned projects. Attends regular staff meetings with project teams to discuss project status, department news and team discussions. Requests the generation of cost estimates. Monitors bypass pumping equipment and responds to any emergency requests. Prepares and files reports for contractor materials, field inspector performance/issues and other job-related documentation. Assists the group as whole as needed with field work or data review. Ensures security and safety oversight for active construction sites and field operations. Manage inspection staff tasked with providing inspection/investigation of all linear infrastructure construction projects/contracts, i.e. annual on-call construction, sewer rehab construction, private development construction, defective private sewer lateral connections, water tap connections, private property spills, etc. Acts as a liaison between several City of Atlanta departments, i.e., ATLDOT, DPW, etc. and internal DWM offices/divisions to ensure compliance. Manages by-pass pumping contract and coordinates with vendors to solicit quotes and ensure equipment functionality and compliance Develop necessary compliance reports, letters/memos, and related correspondence document Responsible for extensive Quality Assurance/Quality Control and reconciliation of work orders, daily dairies, and related field documentation. Plans the daily assignment for assigned inspection staff; approves and maintains records of employee time and attendance. Performs field inspections and evaluations; meets with the citizens regarding water and wastewater complaints. Performs field investigations, research and respond to water and wastewater related claims and lawsuits against the City of Atlanta; Investigates job sites discrepancies. Directs and participates in meetings to discuss research results; reviews inspection details and determine best plan of action for complaint resolution. Provide quality customer service through thorough inspection, investigation, and communication with citizens and internal/external stakeholders regarding water and wastewater complaints and related matters. Supervises, trains, and participates in the investigation, reporting, and coordination of resolution water and wastewater complaints or maintenance and repair of water and wastewater infrastructure. Prepare estimates for the changes in the works from subcontractors. Check work as it is being performed to be sure it is accurate within accepted tolerance. Coordinates illicit connection investigation as well as disconnection activities. Decision Making Follows standardized procedures and written instructions to accomplish assigned tasks. Selects from multiple procedures and methods to accomplish tasks. Leadership Provided Routinely provides training and/or project leadership to less experienced professionals or support staff. May supervise clerical or support staff. Knowledge, Skills & Abilities Basic knowledge of water and wastewater infrastructure functions; knowledge of types of pipe; knowledge of basic construction principals and topography; knowledge of legal terminology. Skill in operating a basic computer and related software; skill in building and maintaining effective working relationships with the staff and public. Knowledge of City’s Code of Ordinances and environmental regulations as they relate to water and wastewater infrastructure and compliance. Ability to train and instruct staff in water and sewer field inspection techniques; ability to communicate well with citizens, sometimes under difficult circumstances. Knowledge of moderate engineering terminology; knowledge of terms associated with water/wastewater linear assets; knowledge of Mechanical and related processes; knowledge of basic statistical review and preparation of reports. Good organizational and communication skills; advanced computer software skills. Ability to read and interpret documents such as blueprints, safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to define problems, collects data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Shows initiative to perform duties beyond assignment-specific duties. Demonstrate self-motivation, maturity, management know-how, leadership, and interpersonal skills. Ability to communicate well both verbally and in writing, present well as a person. A basic understanding of accounting and cost control procedures. To perform this job successfully, an individual should have knowledge of Project Management software, Spreadsheet software, and a familiarity with Microsoft office suite of programs. Knowledge of eBuilder desirable. Minimum Qualifications Eight (8) years of progressively responsible experience in water and/or wastewater collections system operations, maintenance or construction or have a Bachelor’s degree in Civil Engineering or a related field and have three years of progressively responsible supervisory experience in wastewater collections system operations, maintenance or construction. Preferred Education and Experience Bachelor’s degree (BA) in Construction Management, Civil or related Engineering, 5 years of related field engineering experience including 1 year of leadership/supervisory experience. Licensures and Certifications Applicants applying must have a valid driver’s license at time of application. A valid Georgia driver’s license is required at the time of appointment. Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job.
California State University (CSU) Northridge
18111 Nordhoff Street, Northridge, CA 91330, USA
About The University Corporation The University Corporation is a non-profit auxiliary corporation providing commercial and administrative services to California State University, Northridge. Our mission is to provide services and solutions that address the needs of California State University, Northridge; to support the academic, research, and creative endeavors of its students, faculty, and staff; and to enhance the quality of campus life. https://www.csun.edu/tuc Mission: Empowering Families, Ending Violence and Developing Leaders Overview: Reporting to the Executive Director the CPM is responsible for management of our Family Empowerment Services to include: Department of Family and Children Services (DCFS) Family Preservation (FP), Child Abuse Prevention, Intervention and Treatment (CAPIT) Services, and the supervision of program staff and graduate marriage and family trainee’s’ in the provision of trauma informed, culturally sensitive, case management and interventions to families and individuals who have experienced child maltreatment, domestic violence and sexual assault. Duties and Responsibilities (other duties as assigned): 1) Program Oversight : oversees the day-to-day functioning of assigned programming, working collaboratively with agency staff, graduate marriage and family trainee’s and multidisciplinary partners across all SU locations. Maintains productivity to meet all grant requirements, liaising with DCFS representatives and community promoting the programming and problem solving with partner agencies and funders. Is responsible for the design, implementation and contractual compliance of direct services in consultation with the Executive Director. Providing support and oversight to staff/graduate level marriage and family therapy trainees through direct supervision. Monitors staff/volunteers’ productivity and compliance with documentation standards and ethical and legal requirements. Provides performance evaluations of staff/volunteers and when necessary, develops corrective action plans. Ensures trauma informed, evidence based/informed practices are implemented and monitored through the administration of pre- and post- psychometric measures. Monitors and adjusts case assignment to ensure program targets are met. 2) Staff and Volunteer Supervision: Ensures all staff and volunteers adhere to the agencies, policies, procedures and training, Federal, State and Professional Governing bodies legal and ethical laws and guidelines. Provides face-to face group and/or triadic supervision through a combination of direct live observation, written clinical notes, audio and video recordings and live supervision, maintaining a safe learning environment. Provides critical feedback in both oral and written format, coordinating with field-site liaison at all times. Coordinates with various graduate field-site representatives regarding student placement and agency-specific student professional development, training, evaluation and research. Participates on rotating 24-7 Supervision on call roster. 3) Development and Implementation of Direct Services protocols: Assists in the development, implementation and training associated with internal agency protocols for the advancement of best practices in the delivery of services, collection of data and training protocols. 4) Data Management & Quality Assurance: Collects, evaluates and utilizes data for program improvements. Participates in agency quarterly assurance meeting, monthly community/contractual meetings and events. 5) Stewardship: Performs duties in a highly professional manner, advancing the organizations mission and reputation in the community, upholding the organizations values, core principles and policies. Responds to all internal and external requests in a timely fashion with high standards of oral and written communication. Advocates for the organizations mission through participation on workgroups, taskforce, and other related meetings. Coordinates with legal representation to ensure all legal and ethical standards are met and in accordance with changing laws. Collaborates with onsite multi-disciplinary partners to deliver high performing programming whilst meeting confidentiality standards. Will be overseeing an additional program: Child Abuse Prevention, Intervention and Treatment Services (CAPIT). This includes the oversight of four additional staff, attending additional meetings, coordinating with grantor, monitoring productivity and Clinically Supervising an additional 30 cases. Qualifications: Must possess a Master’s Degree from an accredited institution in Clinical Psychology, Social Work or Marriage and Family Therapy. Holds a current CA license, and meets the CA BBS, CAMFT and AAMFT requirements to provide clinical supervision to graduate students and individuals obtaining hours toward CA licensure in Clinical Psychology MFT and/or Clinical Social Work. Must have completed training in Trauma Informed Cognitive Behavioral Therapy, Cognitive Processing Therapy and Seeking Safety. Must have prior experience working with DCFS funded programming. Strong supervisory background. Computer competency, including Word, Excel, Outlook and PowerPoint. Experience with a database management system. Knowledge, Specialized Skills, and Abilities: Must have a minimum of three years clinical and supervisory experience providing services to individuals of all ages who have experienced child maltreatment, crisis intervention, family systems, domestic violence, sexual assault, poly-victimization and high risk (suicide/dual diagnosis) and biopsychosocial assessment. Analyze complex situations accurately and adopt effective courses of action; supervise volunteers and staff individually and in groups on complex matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in interactions of a sensitive nature; and interpret and evaluate descriptions and explanations of problems. analyze complex situations accurately and adopt effective courses of action; supervise volunteers and staff individually and in groups on complex matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in interactions of a sensitive nature; and interpret and evaluate descriptions and explanations of problems. Strong skills and practice orientation in trauma informed care, relational supervision and student-professional development. Must have thorough knowledge of correct English grammar, spelling, and punctuation, and possess excellent written and communication skills. Must have the ability and specialized skills to organize, coordinate, and prioritize multiple tasks; work independently in a busy environment with frequent interruptions and changing priorities; maintain cooperative working relationships with others; be team oriented; coordinate/collaborate with professionals from multiple agencies while maintaining appropriate boundaries and client confidentiality. Must show a passion and sensitivity for trauma work. Must demonstrate an acceptance and respect for cultural diversity in all its forms, including ethnicity and sexual orientation. Pre-employment Requirements: • County, State and Federal Criminal Checks • CA BBS License • Driving Record • Education Verification • Reference Check • Access to a reliable vehicle, valid California Driver’s license and proof of automobile insurance • Must Maintain personal cell phone Physical Requirements and Work Environment: Work is performed in an office setting with a low-to-moderate noise level; employee will need to utilize their personal vehicle for travel to and from meetings outside the office; employee must regularly communicate by telephone, written communications and in-person with staff, families served, partners, funders and other professionals; occasionally lift, carry and position objects weighing up to 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pay, Benefits, & Work Schedule This position is employed through The University Corporation (TUC). The anticipated hiring range: $87,300-$100,564 /year Full Pay range: $87,300-$100,564 /year Time Base: Full-Time Benefits: Medical, Dental, Vision General Information THE SELECTED CANDIDATE IS REQUIRED TO PASS A THOROUGH DEPARTMENT BACKGROUND INVESTIGATION AND LIVE SCAN . How to Apply Please complete the online application/resume upload submission process to be considered for any open position within the university and its auxiliaries. The hiring department will contact the best-qualified candidates and invite them to participate in the interview process. Application Screening begins Thursday, April 18 th and will continue until the position is filled. To be considered in the initial review, applications must be submitted before the date listed above. Application submissions received after the application screening date will be reviewed at the discretion of the University. For more detailed information on the application and hiring process, please view the link below: http://www-admn.csun.edu/ohrs/employment/ Equal Employment Opportunity: Strength United is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, and disability. Our nondiscrimination policy is set forth in CSU Executive Order 1096. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Service Advertised: Apr 03 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
About The University Corporation The University Corporation is a non-profit auxiliary corporation providing commercial and administrative services to California State University, Northridge. Our mission is to provide services and solutions that address the needs of California State University, Northridge; to support the academic, research, and creative endeavors of its students, faculty, and staff; and to enhance the quality of campus life. https://www.csun.edu/tuc Mission: Empowering Families, Ending Violence and Developing Leaders Overview: Reporting to the Executive Director the CPM is responsible for management of our Family Empowerment Services to include: Department of Family and Children Services (DCFS) Family Preservation (FP), Child Abuse Prevention, Intervention and Treatment (CAPIT) Services, and the supervision of program staff and graduate marriage and family trainee’s’ in the provision of trauma informed, culturally sensitive, case management and interventions to families and individuals who have experienced child maltreatment, domestic violence and sexual assault. Duties and Responsibilities (other duties as assigned): 1) Program Oversight : oversees the day-to-day functioning of assigned programming, working collaboratively with agency staff, graduate marriage and family trainee’s and multidisciplinary partners across all SU locations. Maintains productivity to meet all grant requirements, liaising with DCFS representatives and community promoting the programming and problem solving with partner agencies and funders. Is responsible for the design, implementation and contractual compliance of direct services in consultation with the Executive Director. Providing support and oversight to staff/graduate level marriage and family therapy trainees through direct supervision. Monitors staff/volunteers’ productivity and compliance with documentation standards and ethical and legal requirements. Provides performance evaluations of staff/volunteers and when necessary, develops corrective action plans. Ensures trauma informed, evidence based/informed practices are implemented and monitored through the administration of pre- and post- psychometric measures. Monitors and adjusts case assignment to ensure program targets are met. 2) Staff and Volunteer Supervision: Ensures all staff and volunteers adhere to the agencies, policies, procedures and training, Federal, State and Professional Governing bodies legal and ethical laws and guidelines. Provides face-to face group and/or triadic supervision through a combination of direct live observation, written clinical notes, audio and video recordings and live supervision, maintaining a safe learning environment. Provides critical feedback in both oral and written format, coordinating with field-site liaison at all times. Coordinates with various graduate field-site representatives regarding student placement and agency-specific student professional development, training, evaluation and research. Participates on rotating 24-7 Supervision on call roster. 3) Development and Implementation of Direct Services protocols: Assists in the development, implementation and training associated with internal agency protocols for the advancement of best practices in the delivery of services, collection of data and training protocols. 4) Data Management & Quality Assurance: Collects, evaluates and utilizes data for program improvements. Participates in agency quarterly assurance meeting, monthly community/contractual meetings and events. 5) Stewardship: Performs duties in a highly professional manner, advancing the organizations mission and reputation in the community, upholding the organizations values, core principles and policies. Responds to all internal and external requests in a timely fashion with high standards of oral and written communication. Advocates for the organizations mission through participation on workgroups, taskforce, and other related meetings. Coordinates with legal representation to ensure all legal and ethical standards are met and in accordance with changing laws. Collaborates with onsite multi-disciplinary partners to deliver high performing programming whilst meeting confidentiality standards. Will be overseeing an additional program: Child Abuse Prevention, Intervention and Treatment Services (CAPIT). This includes the oversight of four additional staff, attending additional meetings, coordinating with grantor, monitoring productivity and Clinically Supervising an additional 30 cases. Qualifications: Must possess a Master’s Degree from an accredited institution in Clinical Psychology, Social Work or Marriage and Family Therapy. Holds a current CA license, and meets the CA BBS, CAMFT and AAMFT requirements to provide clinical supervision to graduate students and individuals obtaining hours toward CA licensure in Clinical Psychology MFT and/or Clinical Social Work. Must have completed training in Trauma Informed Cognitive Behavioral Therapy, Cognitive Processing Therapy and Seeking Safety. Must have prior experience working with DCFS funded programming. Strong supervisory background. Computer competency, including Word, Excel, Outlook and PowerPoint. Experience with a database management system. Knowledge, Specialized Skills, and Abilities: Must have a minimum of three years clinical and supervisory experience providing services to individuals of all ages who have experienced child maltreatment, crisis intervention, family systems, domestic violence, sexual assault, poly-victimization and high risk (suicide/dual diagnosis) and biopsychosocial assessment. Analyze complex situations accurately and adopt effective courses of action; supervise volunteers and staff individually and in groups on complex matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in interactions of a sensitive nature; and interpret and evaluate descriptions and explanations of problems. analyze complex situations accurately and adopt effective courses of action; supervise volunteers and staff individually and in groups on complex matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in interactions of a sensitive nature; and interpret and evaluate descriptions and explanations of problems. Strong skills and practice orientation in trauma informed care, relational supervision and student-professional development. Must have thorough knowledge of correct English grammar, spelling, and punctuation, and possess excellent written and communication skills. Must have the ability and specialized skills to organize, coordinate, and prioritize multiple tasks; work independently in a busy environment with frequent interruptions and changing priorities; maintain cooperative working relationships with others; be team oriented; coordinate/collaborate with professionals from multiple agencies while maintaining appropriate boundaries and client confidentiality. Must show a passion and sensitivity for trauma work. Must demonstrate an acceptance and respect for cultural diversity in all its forms, including ethnicity and sexual orientation. Pre-employment Requirements: • County, State and Federal Criminal Checks • CA BBS License • Driving Record • Education Verification • Reference Check • Access to a reliable vehicle, valid California Driver’s license and proof of automobile insurance • Must Maintain personal cell phone Physical Requirements and Work Environment: Work is performed in an office setting with a low-to-moderate noise level; employee will need to utilize their personal vehicle for travel to and from meetings outside the office; employee must regularly communicate by telephone, written communications and in-person with staff, families served, partners, funders and other professionals; occasionally lift, carry and position objects weighing up to 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pay, Benefits, & Work Schedule This position is employed through The University Corporation (TUC). The anticipated hiring range: $87,300-$100,564 /year Full Pay range: $87,300-$100,564 /year Time Base: Full-Time Benefits: Medical, Dental, Vision General Information THE SELECTED CANDIDATE IS REQUIRED TO PASS A THOROUGH DEPARTMENT BACKGROUND INVESTIGATION AND LIVE SCAN . How to Apply Please complete the online application/resume upload submission process to be considered for any open position within the university and its auxiliaries. The hiring department will contact the best-qualified candidates and invite them to participate in the interview process. Application Screening begins Thursday, April 18 th and will continue until the position is filled. To be considered in the initial review, applications must be submitted before the date listed above. Application submissions received after the application screening date will be reviewed at the discretion of the University. For more detailed information on the application and hiring process, please view the link below: http://www-admn.csun.edu/ohrs/employment/ Equal Employment Opportunity: Strength United is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, and disability. Our nondiscrimination policy is set forth in CSU Executive Order 1096. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Service Advertised: Apr 03 2024 Pacific Daylight Time Applications close: Closing Date/Time:
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information EXAM NUMBER: PH1765A THIS ANNOUNCEMENT IS A REPOSTING TO REOPEN THE FILING PERIOD AND UPDATE BULLETIN INFORMATION. FIRST DAY OF FILING : Wednesday, April 17, 2024 at 8:30 a.m., Pacific Time (PT) Until the needs of the service are met and is subject to closure without prior notice. TYPE OF RECRUITMENT: Open Competitive Job Opportunity Position Information: Provides administrative and technical supervision to the section responsible for conducting data science projects and other advanced research and analytics for a County department or division; works with senior IT management to build and maintain data infrastructure necessary to support data science; serves as technical resource for departmental managers on the uses of data science to strengthen programs and policy initiatives; and defines overall data analytics vision and strategy. Classification Standards: This is the highest level in the Data Science series. Positions allocable to this class report to a higher-level manager responsible for the data analytics, research, or statistical function of a department, and oversee the section responsible for meeting the data science needs of a division or department. Positions supervise staff in the development of sophisticated statistical models and forecasting tools; create, maintain, and leverage big data assets to drive evidence-based program design and management; and construct data science products, such as automated reports and predictive scores, to meet departmental or divisional requirements. Incumbents collaborate with Information Technology staff to scope, design, and build, and administer, maintain, and update large-scale databases and data pipelines to support the work of the section. Positions require expert knowledge of and experience in advanced data and statistical modeling and computational methods, statistical programming languages and packages, and big-data engineering solutions; and the ability to identify and resolve business needs and issues of strategic importance within the assigned department. Data Science Supervisor is distinguished from Senior Data Scientist class by its responsibility for supervising a section of data science professionals, whereas the latter provides technical leadership and subject matter expertise to a project or team. Positions in this class differ from those that supervise the planning, design, conduct and evaluation of research projects involving complex experimental designs and data analysis, programming and processing of data, and preparing reports and recommendations based on research findings, in that such projects do not employ machine learning or big data as part of analyses. Essential Job Functions Plans, organizes, supervises, manages, and evaluates highly technical and complex assignments of the section; with staff, develops, implements, and monitors data science projects from inception to implementation to ensure that the objectives and desired outcomes are achieved, and that critical decisions are made in a timely manner. Plans, assigns, and reviews the work of data scientists and analysts to ensure accuracy, completeness, and compliance with business needs; ensures that section products and services continue to perform as desired over time and directs updates and modifications to these as necessary. Collaborates with IT group and program managers to identify departmental or divisional business needs and issues of strategic importance; implements enhancements to existing systems, recommends alternative systems, and assists in developing and implementing new data engineering, data modeling, and data science solutions as appropriate. In conjunction with the governance board and executive committees, defines the overall vision and strategy for data analytics across the organization. Assists to develop, implement, and evaluate divisional/departmental initiatives, strategies, and operational objectives through deployment of big data; advocates for measurability in strategic planning and operations in order to build analytics and evaluation into program design on a foundational level. Evaluates, manages, and participates in all aspects of the section’s solution development, including quality assurance and maintenance of data sets integrated from multiple sources; exploratory data analysis; model creation, testing, and deployment; presentation of findings; and consultation with program managers regarding effective operationalization and model fidelity to improve business outcomes. Directs the development of technical reports, dashboards, data briefs, white papers, and publications, including advanced data visualization tools. Works with IT data engineers and architects to develop and maintain large-scale databases that meet high standards for completeness, accuracy, and utility; supervises and participates in quality control checks of data extraction, transformation, and loading (ETL) of large-scale, structured, unstructured, and streaming data. Advises divisional/departmental managers on opportunities and gaps in their current capabilities across data science technology and infrastructure; recommends plans for growth through adoption of new methods and technologies. Builds solutions that apply machine learning techniques to address complex business problems, derive actionable insights, and maximize decision-making confidence. Makes recommendations, develops technical infrastructure and analytic competencies, and participates in project selection to inform and execute the data science strategy of the County, department, or division. Stays current with and contributes to discovery of data science best practices; mentors staff and ensures the section maintains ongoing training and professional development and is competent in all techniques necessary to complete their duties; and participates in the broader data science community to identify and disseminate the latest developments in data and technology. Serves as a technical resource for divisional/departmental managers on data-driven program design and management and the translation of data science and knowledge into improved business outcomes, efficiency, and effectiveness of business processes. Requirements Selection Requirements: Option I: Two (2) years of experience leading* the development and application of methods to identify, collect, process, and analyze data using advanced statistical prediction, inference, and optimization, and providing ongoing support to decision makers to strengthen data-driven program design and management, at a level equivalent to the Los Angeles County class of Senior Data Scientist**. Option II: A Bachelor’s degree*** from an accredited college or university in a field of applied research such as Data Science, Machine Learning, Mathematics, Statistics, Business Analytics, Psychology, or Public Health that included 12 semester or 18 quarter units of coursework in data science, predictive analytics, research methods or statistical analysis -AND- Eight (8) years of experience, including four (4) years supervising a team of data science professionals and serving as subject matter expert, and coordinating and overseeing complex data science projects to support program, policy, and operational decision-making. Option III: A Bachelor’s degree*** from an accredited college or university in a field of applied research such as Data Science, Machine Learning, Mathematics, Statistics, Business Analytics, Psychology, or Public Health that included 12 semester or 18 quarter units of coursework*** in data science, predictive analytics, research methods or statistical analysis -AND- A Master’s or Doctoral degree*** from an accredited college or university in a field of applied research such as Data Science, Machine Learning, Mathematics, Statistics, Business Analytics, Psychology, or Public Health. -AND- Six (6) years of experience, including four (4) years supervising a team of data science professionals and serving as subject matter expert, and coordinating and overseeing complex data science projects to support program, policy, and operational decision-making. Official transcripts must be submitted to verify the required coursework. License: A valid California Class C Driver License or the ability to utilize alternative method of transportation when needed to carry out job-related essential functions Physical Class: 2 - Light : Light physical effort which may include occasional light lifting to a 10-pound limit, and some bending, stooping or squatting. Considerable walking may be involved. Special Requirement Information: *Lead experience is defined as experience providing technical assistance and training to journey or lower level employees with responsibility for assigning, coordinating, and reviewing the work, ensuring proper work methods are followed. **Experience at the level of Senior Data Scientist is defined as u nder general supervision, leads the development and application of methods to identify, collect, process, organize, and analyze structured and unstructured data using advanced statistical prediction, inference, and optimization; effectively communicates results to County, departmental, and divisional decision makers and provides ongoing support to strengthen data-driven program design and management. * ** In order to receive credit for any type of college or university degree, such as a Bachelor's Degree or higher, you must attach a legible copy of the Official Diploma, Official Transcripts, or Official Letter from the accredited institution, which shows the area of specialization and the date the degree was awarded, with Registrar's signature and school seal, to the application at the time of filing, or e-mail to hrexams@ph.lacounty.gov within fifteen (15) calendar days from application submission or your application may be rejected. Foreign degrees must be evaluated for equivalency to United States accredited institutions standards by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. (AICE). (see Employment Information under Accreditation Information) ***Official Transcript is defined as a transcript that bears the college seal and states "official and/or copy" issued by the school's registrar office. A printout of the classes from the school's website is NOT considered official transcripts and will not be accepted and may result in your application being incomplete and rejected All documents must be attached to your application at the time of filing or e-mailed to HRExams@ph.lacounty.gov within fifteen (15) calendar days from application submission or your application may be rejected as incomplete. Experience is evaluated on the basis of a verifiable 40-hour week. Desirable Qualifications: Credit will be awarded for additional experience beyond the Selection Requirements Additional Information Examination Content: Once we have determined that you meet one of our requirement options the examination process will consist of an evaluation of experience based on application information, desirable qualifications, and supplemental questionnaire information submitted at the time of filing weighted 100%. Applicants must meet the Selection Requirements and achieve a passing score of 70% or higher on the examination (evaluation of experience) to be added to the Eligible Register (hiring list). Passing this examination and being added to the Eligible Register does not guarantee an offer of employment. Eligibility Information: The names of candidates receiving a passing score in the examination will be added to the Eligible Register in the order of their score group for a period of twelve (12) months following the date of eligibility. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. Complete applications will be processed on an as received basis and promulgated to the Eligible Register accordingly. Vacancy Information: The Eligible Register resulting from this examination will be used to fill vacancies in the Department of Public Health as they occur. Available Shift: Any shift, including evenings, nights, weekends and holidays. Application and Filing Information: Applications must be filed ONLINE ONLY. Applications submitted by U.S. mail, fax, or in person will NOT be accepted. Any required documents and/or additional information, if any, must be received with your application at the time of filing online or sent to HRExams@ph.lacounty.gov within fifteen (15) calendar days from application submission. Plan to submit your online application well in advance of 5:00 p.m., PT, on the last day of filing as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on the County of Los Angeles Job Opportunities Website , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Apply online by clicking on the green "Apply" button located on this posting. You can also track the status of your application using this website. Applicants must submit their completed applications before 5:00 p.m., PT, on the last day of filing. Please make sure you put in the time and effort when filling out your application and supplemental questions completely. The acceptance of your application depends on whether you have clearly shown that you meet the Selection Requirements as listed on this job bulletin. Fill out your application and supplemental questionnaire completely and correctly to receive full credit for any relevant education, training, and job experience you include. For each job held, give the name and address of your employer, your job/position title, beginning and ending dates, number of hours worked per week, description of work and duties performed. If your application is incomplete, it will be REJECTED. Important Notes: Please note that ALL information supplied by applicants and included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. Applications may be rejected at any stage of the examination and selection process. FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT. Utilizing VERBIAGE from Class Specification(s) and/or Selection Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. In doing so your application will be dispositioned as INCOMPLETE and will not be accepted. Comments such as "SEE RESUME" or "SEE APPLICATION" will not be considered a valid response; therefore, using such statements will also result in your application being rejected as INCOMPLETE . Computer and Internet Access at Public Libraries: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. You may refer to their website for more information regarding the reopening of some libraries with limited hours throughout Los Angles County. Social Security Number: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. Do Not Share User ID, Email, And Password: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the in equalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Fair Chance Employer: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Equal Employment Opportunity: It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, or disability or any other characteristic protected by State or Federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will follow all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants. County of Los Angeles Employment Information: The Employment Information document can be viewed by copying and pasting the URL http://file.lacounty.gov/SDSInter/dhr/247636_EmploymentInformation.pdf into a web browser search bar or click on the following link: County of Los Angeles Employment Information Have any questions about anything? Please contact us using the following information: Department Contact Name: Exam Analyst Department Contact Phone: (323) 659-6546 Department Contact Email: HRExams@ph.lacounty.gov California Relay Services Phone: (800) 735-2922 Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 For detailed information, please click here
Jul 14, 2024
Full Time
Position/Program Information EXAM NUMBER: PH1765A THIS ANNOUNCEMENT IS A REPOSTING TO REOPEN THE FILING PERIOD AND UPDATE BULLETIN INFORMATION. FIRST DAY OF FILING : Wednesday, April 17, 2024 at 8:30 a.m., Pacific Time (PT) Until the needs of the service are met and is subject to closure without prior notice. TYPE OF RECRUITMENT: Open Competitive Job Opportunity Position Information: Provides administrative and technical supervision to the section responsible for conducting data science projects and other advanced research and analytics for a County department or division; works with senior IT management to build and maintain data infrastructure necessary to support data science; serves as technical resource for departmental managers on the uses of data science to strengthen programs and policy initiatives; and defines overall data analytics vision and strategy. Classification Standards: This is the highest level in the Data Science series. Positions allocable to this class report to a higher-level manager responsible for the data analytics, research, or statistical function of a department, and oversee the section responsible for meeting the data science needs of a division or department. Positions supervise staff in the development of sophisticated statistical models and forecasting tools; create, maintain, and leverage big data assets to drive evidence-based program design and management; and construct data science products, such as automated reports and predictive scores, to meet departmental or divisional requirements. Incumbents collaborate with Information Technology staff to scope, design, and build, and administer, maintain, and update large-scale databases and data pipelines to support the work of the section. Positions require expert knowledge of and experience in advanced data and statistical modeling and computational methods, statistical programming languages and packages, and big-data engineering solutions; and the ability to identify and resolve business needs and issues of strategic importance within the assigned department. Data Science Supervisor is distinguished from Senior Data Scientist class by its responsibility for supervising a section of data science professionals, whereas the latter provides technical leadership and subject matter expertise to a project or team. Positions in this class differ from those that supervise the planning, design, conduct and evaluation of research projects involving complex experimental designs and data analysis, programming and processing of data, and preparing reports and recommendations based on research findings, in that such projects do not employ machine learning or big data as part of analyses. Essential Job Functions Plans, organizes, supervises, manages, and evaluates highly technical and complex assignments of the section; with staff, develops, implements, and monitors data science projects from inception to implementation to ensure that the objectives and desired outcomes are achieved, and that critical decisions are made in a timely manner. Plans, assigns, and reviews the work of data scientists and analysts to ensure accuracy, completeness, and compliance with business needs; ensures that section products and services continue to perform as desired over time and directs updates and modifications to these as necessary. Collaborates with IT group and program managers to identify departmental or divisional business needs and issues of strategic importance; implements enhancements to existing systems, recommends alternative systems, and assists in developing and implementing new data engineering, data modeling, and data science solutions as appropriate. In conjunction with the governance board and executive committees, defines the overall vision and strategy for data analytics across the organization. Assists to develop, implement, and evaluate divisional/departmental initiatives, strategies, and operational objectives through deployment of big data; advocates for measurability in strategic planning and operations in order to build analytics and evaluation into program design on a foundational level. Evaluates, manages, and participates in all aspects of the section’s solution development, including quality assurance and maintenance of data sets integrated from multiple sources; exploratory data analysis; model creation, testing, and deployment; presentation of findings; and consultation with program managers regarding effective operationalization and model fidelity to improve business outcomes. Directs the development of technical reports, dashboards, data briefs, white papers, and publications, including advanced data visualization tools. Works with IT data engineers and architects to develop and maintain large-scale databases that meet high standards for completeness, accuracy, and utility; supervises and participates in quality control checks of data extraction, transformation, and loading (ETL) of large-scale, structured, unstructured, and streaming data. Advises divisional/departmental managers on opportunities and gaps in their current capabilities across data science technology and infrastructure; recommends plans for growth through adoption of new methods and technologies. Builds solutions that apply machine learning techniques to address complex business problems, derive actionable insights, and maximize decision-making confidence. Makes recommendations, develops technical infrastructure and analytic competencies, and participates in project selection to inform and execute the data science strategy of the County, department, or division. Stays current with and contributes to discovery of data science best practices; mentors staff and ensures the section maintains ongoing training and professional development and is competent in all techniques necessary to complete their duties; and participates in the broader data science community to identify and disseminate the latest developments in data and technology. Serves as a technical resource for divisional/departmental managers on data-driven program design and management and the translation of data science and knowledge into improved business outcomes, efficiency, and effectiveness of business processes. Requirements Selection Requirements: Option I: Two (2) years of experience leading* the development and application of methods to identify, collect, process, and analyze data using advanced statistical prediction, inference, and optimization, and providing ongoing support to decision makers to strengthen data-driven program design and management, at a level equivalent to the Los Angeles County class of Senior Data Scientist**. Option II: A Bachelor’s degree*** from an accredited college or university in a field of applied research such as Data Science, Machine Learning, Mathematics, Statistics, Business Analytics, Psychology, or Public Health that included 12 semester or 18 quarter units of coursework in data science, predictive analytics, research methods or statistical analysis -AND- Eight (8) years of experience, including four (4) years supervising a team of data science professionals and serving as subject matter expert, and coordinating and overseeing complex data science projects to support program, policy, and operational decision-making. Option III: A Bachelor’s degree*** from an accredited college or university in a field of applied research such as Data Science, Machine Learning, Mathematics, Statistics, Business Analytics, Psychology, or Public Health that included 12 semester or 18 quarter units of coursework*** in data science, predictive analytics, research methods or statistical analysis -AND- A Master’s or Doctoral degree*** from an accredited college or university in a field of applied research such as Data Science, Machine Learning, Mathematics, Statistics, Business Analytics, Psychology, or Public Health. -AND- Six (6) years of experience, including four (4) years supervising a team of data science professionals and serving as subject matter expert, and coordinating and overseeing complex data science projects to support program, policy, and operational decision-making. Official transcripts must be submitted to verify the required coursework. License: A valid California Class C Driver License or the ability to utilize alternative method of transportation when needed to carry out job-related essential functions Physical Class: 2 - Light : Light physical effort which may include occasional light lifting to a 10-pound limit, and some bending, stooping or squatting. Considerable walking may be involved. Special Requirement Information: *Lead experience is defined as experience providing technical assistance and training to journey or lower level employees with responsibility for assigning, coordinating, and reviewing the work, ensuring proper work methods are followed. **Experience at the level of Senior Data Scientist is defined as u nder general supervision, leads the development and application of methods to identify, collect, process, organize, and analyze structured and unstructured data using advanced statistical prediction, inference, and optimization; effectively communicates results to County, departmental, and divisional decision makers and provides ongoing support to strengthen data-driven program design and management. * ** In order to receive credit for any type of college or university degree, such as a Bachelor's Degree or higher, you must attach a legible copy of the Official Diploma, Official Transcripts, or Official Letter from the accredited institution, which shows the area of specialization and the date the degree was awarded, with Registrar's signature and school seal, to the application at the time of filing, or e-mail to hrexams@ph.lacounty.gov within fifteen (15) calendar days from application submission or your application may be rejected. Foreign degrees must be evaluated for equivalency to United States accredited institutions standards by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. (AICE). (see Employment Information under Accreditation Information) ***Official Transcript is defined as a transcript that bears the college seal and states "official and/or copy" issued by the school's registrar office. A printout of the classes from the school's website is NOT considered official transcripts and will not be accepted and may result in your application being incomplete and rejected All documents must be attached to your application at the time of filing or e-mailed to HRExams@ph.lacounty.gov within fifteen (15) calendar days from application submission or your application may be rejected as incomplete. Experience is evaluated on the basis of a verifiable 40-hour week. Desirable Qualifications: Credit will be awarded for additional experience beyond the Selection Requirements Additional Information Examination Content: Once we have determined that you meet one of our requirement options the examination process will consist of an evaluation of experience based on application information, desirable qualifications, and supplemental questionnaire information submitted at the time of filing weighted 100%. Applicants must meet the Selection Requirements and achieve a passing score of 70% or higher on the examination (evaluation of experience) to be added to the Eligible Register (hiring list). Passing this examination and being added to the Eligible Register does not guarantee an offer of employment. Eligibility Information: The names of candidates receiving a passing score in the examination will be added to the Eligible Register in the order of their score group for a period of twelve (12) months following the date of eligibility. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. Complete applications will be processed on an as received basis and promulgated to the Eligible Register accordingly. Vacancy Information: The Eligible Register resulting from this examination will be used to fill vacancies in the Department of Public Health as they occur. Available Shift: Any shift, including evenings, nights, weekends and holidays. Application and Filing Information: Applications must be filed ONLINE ONLY. Applications submitted by U.S. mail, fax, or in person will NOT be accepted. Any required documents and/or additional information, if any, must be received with your application at the time of filing online or sent to HRExams@ph.lacounty.gov within fifteen (15) calendar days from application submission. Plan to submit your online application well in advance of 5:00 p.m., PT, on the last day of filing as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on the County of Los Angeles Job Opportunities Website , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Apply online by clicking on the green "Apply" button located on this posting. You can also track the status of your application using this website. Applicants must submit their completed applications before 5:00 p.m., PT, on the last day of filing. Please make sure you put in the time and effort when filling out your application and supplemental questions completely. The acceptance of your application depends on whether you have clearly shown that you meet the Selection Requirements as listed on this job bulletin. Fill out your application and supplemental questionnaire completely and correctly to receive full credit for any relevant education, training, and job experience you include. For each job held, give the name and address of your employer, your job/position title, beginning and ending dates, number of hours worked per week, description of work and duties performed. If your application is incomplete, it will be REJECTED. Important Notes: Please note that ALL information supplied by applicants and included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. Applications may be rejected at any stage of the examination and selection process. FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT. Utilizing VERBIAGE from Class Specification(s) and/or Selection Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. In doing so your application will be dispositioned as INCOMPLETE and will not be accepted. Comments such as "SEE RESUME" or "SEE APPLICATION" will not be considered a valid response; therefore, using such statements will also result in your application being rejected as INCOMPLETE . Computer and Internet Access at Public Libraries: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. You may refer to their website for more information regarding the reopening of some libraries with limited hours throughout Los Angles County. Social Security Number: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. Do Not Share User ID, Email, And Password: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the in equalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Fair Chance Employer: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Equal Employment Opportunity: It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, or disability or any other characteristic protected by State or Federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will follow all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants. County of Los Angeles Employment Information: The Employment Information document can be viewed by copying and pasting the URL http://file.lacounty.gov/SDSInter/dhr/247636_EmploymentInformation.pdf into a web browser search bar or click on the following link: County of Los Angeles Employment Information Have any questions about anything? Please contact us using the following information: Department Contact Name: Exam Analyst Department Contact Phone: (323) 659-6546 Department Contact Email: HRExams@ph.lacounty.gov California Relay Services Phone: (800) 735-2922 Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 For detailed information, please click here
City of Kansas City, MO
Kansas City, Missouri, United States
Full-time position available with the Water Depatment, Smart Sewer Division located at 4800 E. 63rd St. Salary Range: $5,794-$8,833/month Normal Work Days/Hours: Monday-Friday, 8:00 a.m.-5:00 p.m. *Telework may be approved after a 6-month probationary period Application Deadline Date: Open Until Filled Responsibilities Manages multiple projects related to improvements for projects within KC Water's sanitary sewer and combined sewer collection system as part of the Smart Sewer Program. Performs professional engineering activities involving the planning, analysis, design development, construction, renovation, maintenance or operation of utilities, asset management and related projects. Identifies and develops applications and work standards for improvements and efficiencies. Provides technical review, for the Program Consultant Team, Smart Sewer Division Head and Utility Officer in key focus areas, including: Hydraulic Modeling, Inflow/Infiltration Reduction Program, Green Stormwater Infrastructure, and Regulatory Compliance. Reviews regulatory compliance reports and documentation to meet requirements of the Smart Sewer Program Federal Consent Decree. Performs frequent consultation with internal divisions, consultants, contractors, and other stakeholders as required in the analysis, design, review of plans/specification, and inspection of construction work for compliance with prescribed engineering criteria. Exercises good judgment to resolve technical problems, manage projects, and provide data for asset risk assessment criteria. Handles Quality Assurance and Quality Control of contracts, construction plans, materials, and studies for adherence to Water Services rules and regulations. Writes requests for proposals (RFPs) or qualifications (RFQs) for new projects and prepares emergency response memos. Verifies conformance of the plans and specifications prepared by design professionals and submits Project Status Reports (PSRs). Reviews submittal materials and related asset data. Performs limited design, as well as drafting and computational duties in the office in preparation of studies, final plans and specifications for projects. Proposes changes to the standard specifications. Interprets and applies City ordinances, state and federal regulations, specifications, hydraulic modeling and calculations and related standards to projects. Coordinates with multiple stakeholders and the public. Assists operations staff when issues arise. Qualifications REQUIRES an accredited Bachelor's degree in business administration, public administration, project management, construction management, engineering technology, construction engineering technology, engineering, city planning, landscape architecture, or architecture and 6 years professional experience in project management or project management related work. OR an accredited Master's degree in business administration, public administration, project management, construction management, engineering technology, construction engineering technology, engineering, city planning, landscape architecture, or architecture and 4 years professional experience in project management or project management related work. OR a certification as a Project Management Professional (PMP) and 6 years as a PMP working in project management or project management related work. Must pass a preemployment drug screen. Must possess a valid State-issued driver's license in accordance with the City of KCMO policies. Will be required to obtain a Missouri driver's license within nine (9) months. Other Information URGENT!!! CRITICAL RECRUITMENT INFORMATION Applications and/or resumes are evaluated on the information received by the application deadline. Please ensure that your application or resume clearly demonstrates how you meet the minimum qualifications for the position for which you are applying, this includes providing all relevant educational dates and a detailed description of relevant work experience, including months/years of employment. Applications and/or resumes may not be considered if information is incomplete. In order for a resume to be used in lieu of an application the resume must have been submitted online via the City's Applicant Tracking System. Positions requiring a high school diploma/GED certificate must be obtained from a school/program accredited by the Department of Education and recognized by the U.S. Secretary of Education. The minimum education requirement for positions that allow for experience equivalency for an accredited degree is a high school diploma. Unless otherwise specified, an accredited degree must be obtained from a college or university listed with the U.S. Department of Education and recognized by the U.S. Secretary of Education. For positions with a salary grade of EX6 or higher that require an accredited degree, qualifying professional experience must be obtained AFTER the accredited degree is obtained. Successful completion of a pre-employment criminal history/background check is required for all positions. Some positions require a post offer drug screen and/or physical. If appointed, non-residents must obtain residency inside Kansas City, Missouri's city limits within nine months. The City of KCMO is an equal opportunity employer that values diversity and inclusion in the workplace. The City is committed to providing a workplace environment for its employees and citizens free from discrimination based on race, color, sex (including pregnancy), national origin, religion, age, disability, marital status, genetic information, sexual orientation, or gender identity. For more information, please see our EEO Policy The City of KCMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 816-513-1908 or send an e-mail to accommodations@kcmo.org . If claiming military veterans' preference points, you must attach a copy of your DD-214 or a DD-256 (for reservists). To claim veterans' points you must have served 180 days of regular active duty service and be discharged or released under honorable conditions during peacetimes or 90 days of active duty service, one (1) day during "wartime" and a last discharge or release under honorable conditions. (DOD) 38 U.S. Code • 4211).
Jul 13, 2024
Full Time
Full-time position available with the Water Depatment, Smart Sewer Division located at 4800 E. 63rd St. Salary Range: $5,794-$8,833/month Normal Work Days/Hours: Monday-Friday, 8:00 a.m.-5:00 p.m. *Telework may be approved after a 6-month probationary period Application Deadline Date: Open Until Filled Responsibilities Manages multiple projects related to improvements for projects within KC Water's sanitary sewer and combined sewer collection system as part of the Smart Sewer Program. Performs professional engineering activities involving the planning, analysis, design development, construction, renovation, maintenance or operation of utilities, asset management and related projects. Identifies and develops applications and work standards for improvements and efficiencies. Provides technical review, for the Program Consultant Team, Smart Sewer Division Head and Utility Officer in key focus areas, including: Hydraulic Modeling, Inflow/Infiltration Reduction Program, Green Stormwater Infrastructure, and Regulatory Compliance. Reviews regulatory compliance reports and documentation to meet requirements of the Smart Sewer Program Federal Consent Decree. Performs frequent consultation with internal divisions, consultants, contractors, and other stakeholders as required in the analysis, design, review of plans/specification, and inspection of construction work for compliance with prescribed engineering criteria. Exercises good judgment to resolve technical problems, manage projects, and provide data for asset risk assessment criteria. Handles Quality Assurance and Quality Control of contracts, construction plans, materials, and studies for adherence to Water Services rules and regulations. Writes requests for proposals (RFPs) or qualifications (RFQs) for new projects and prepares emergency response memos. Verifies conformance of the plans and specifications prepared by design professionals and submits Project Status Reports (PSRs). Reviews submittal materials and related asset data. Performs limited design, as well as drafting and computational duties in the office in preparation of studies, final plans and specifications for projects. Proposes changes to the standard specifications. Interprets and applies City ordinances, state and federal regulations, specifications, hydraulic modeling and calculations and related standards to projects. Coordinates with multiple stakeholders and the public. Assists operations staff when issues arise. Qualifications REQUIRES an accredited Bachelor's degree in business administration, public administration, project management, construction management, engineering technology, construction engineering technology, engineering, city planning, landscape architecture, or architecture and 6 years professional experience in project management or project management related work. OR an accredited Master's degree in business administration, public administration, project management, construction management, engineering technology, construction engineering technology, engineering, city planning, landscape architecture, or architecture and 4 years professional experience in project management or project management related work. OR a certification as a Project Management Professional (PMP) and 6 years as a PMP working in project management or project management related work. Must pass a preemployment drug screen. Must possess a valid State-issued driver's license in accordance with the City of KCMO policies. Will be required to obtain a Missouri driver's license within nine (9) months. Other Information URGENT!!! CRITICAL RECRUITMENT INFORMATION Applications and/or resumes are evaluated on the information received by the application deadline. Please ensure that your application or resume clearly demonstrates how you meet the minimum qualifications for the position for which you are applying, this includes providing all relevant educational dates and a detailed description of relevant work experience, including months/years of employment. Applications and/or resumes may not be considered if information is incomplete. In order for a resume to be used in lieu of an application the resume must have been submitted online via the City's Applicant Tracking System. Positions requiring a high school diploma/GED certificate must be obtained from a school/program accredited by the Department of Education and recognized by the U.S. Secretary of Education. The minimum education requirement for positions that allow for experience equivalency for an accredited degree is a high school diploma. Unless otherwise specified, an accredited degree must be obtained from a college or university listed with the U.S. Department of Education and recognized by the U.S. Secretary of Education. For positions with a salary grade of EX6 or higher that require an accredited degree, qualifying professional experience must be obtained AFTER the accredited degree is obtained. Successful completion of a pre-employment criminal history/background check is required for all positions. Some positions require a post offer drug screen and/or physical. If appointed, non-residents must obtain residency inside Kansas City, Missouri's city limits within nine months. The City of KCMO is an equal opportunity employer that values diversity and inclusion in the workplace. The City is committed to providing a workplace environment for its employees and citizens free from discrimination based on race, color, sex (including pregnancy), national origin, religion, age, disability, marital status, genetic information, sexual orientation, or gender identity. For more information, please see our EEO Policy The City of KCMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 816-513-1908 or send an e-mail to accommodations@kcmo.org . If claiming military veterans' preference points, you must attach a copy of your DD-214 or a DD-256 (for reservists). To claim veterans' points you must have served 180 days of regular active duty service and be discharged or released under honorable conditions during peacetimes or 90 days of active duty service, one (1) day during "wartime" and a last discharge or release under honorable conditions. (DOD) 38 U.S. Code • 4211).
MISSOULA COUNTY, MONTANA
Missoula, Montana, United States
Definition TO APPLY : Please complete all sections of the online application, even if a resume is submitted. A resume will not substitute for completing the work history section of the application. Pleas e include with your completed application the following attachments: Cover Letter , Resume, copy of current RN License, copy of BLS certification, and valid MT Driver's License. Please address in your cover letter why you want to work for Partnership Health Center. Incomplete applications and applications without required attachments will be disqualified. Complete job description available upon request to the Department of Human Resources. Located halfway between Yellowstone and Glacier National Parks and home to the University of Montana, Missoula is an academic center situated in an outdoor enthusiast’s paradise. Depending on the season, you can hike, ski, fish, float rivers, ride mountain bikes, or just sit back and marvel at the surrounding scenery. Join us in scenic, sophisticated, and service-oriented Missoula! Partnership Health Center (PHC), 2019 and 2022 winner of the Employer of Choice Award for Missoula, and 2022 winner of the Montana Employer of Choice Award, offers impeccable, integrated services to over 18,000 individuals and families. A 14-site, co-applicant Federally Qualified Health Center with Missoula County, PHC fulfills its mission through the provision of a full range of primary care services - medical, dental, behavioral health, and an on-site pharmacy with a dedication to attending to the social determinants of health. Please visit our website to see the amazing benefits you will receive by joining our team such as medical (no cost for employee), dental, and vision insurance, loan forgiveness, retirement plan contributions, and generous paid sick and vacation time. Performs work as a registered nurse in a busy acute care clinic for Partnership Health Center. Serves as a lead worker for clinic staff and as a clinical resource. May be assigned to work with specialty populations. Representative Examples of Work Works with PHC medical providers to develop strategies to manage complex medical needs for clients with chronic illness. Develops patient education; assesses treatment readiness; identifies methods to manage treatment side effects; and makes referrals to onsite behavioral health services. Ensures ongoing, proactive quality assurance programs are identified, developed and implemented. Works within the chronic disease self-management model utilized at PHC to provide patient and family education to individuals and groups and to develop goals for improved health outcomes consistent with evidence-based guidelines. Participates in multi-disciplinary conferences, serves as a clinical resource for medical providers, care team nurses, dental, mental health and psycho-social case managers. Provides work direction for LPN and MA staff, giving clinical direction or serving as a clinical resource; contributes to performance management efforts. Performs related duties as required or directed. SUPERVISION RECEIVED : Works under the general supervision of the Nursing Manager, or designee. SUPERVISION EXERCISED : Serves as a lead work position; provides work direction and clinical guidance to LPN and MA staff; and volunteers or interns as assigned. WORKING RELATIONSHIPS : Works closely with Partnership Health Center medical care teams, hospital case managers or social workers, other case managers (home health, public health, mental health etc.); and medical providers in the community working with clients on his/her caseload. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES : KNOWLEDGE : Working knowledge of chronic disease self management strategies and nursing practices related to acute and chronic complex medical conditions such as diabetes, hepatitis C, cancer, cardiac disease, pulmonary disease, and chronic pain conditions. Working knowledge of Healthcare Professional Basic Life Support (BLS) guidelines. Working knowledge of the principles and practices of HIPAA compliance. Working knowledge of the PHC Corporate Compliance Guidelines. SKILLS: Skill in the use of a personal computer and related software. Skill in the use of electronic health records. ABILITIES : Ability to coordinate complex medical care plans consistent with the chronic disease self-management model. Ability to gather and analyze quality data and make appropriate recommendations to the medical care team. Ability to lead staff in continuous efforts to improve quality productivity and effectiveness. Ability to communicate in the English language, orally and in writing. Ability to establish and maintain effective working relationships with diverse individuals and groups. Minimum Qualifications EDUCATION : Requires graduation from an accredited nursing program. EXPERIENCE : None. SPECIAL REQUIREMENTS: Requires current license to practice as a registered professional nurse in Montana. Requires a current Healthcare Professional BLS certification or the ability to obtain it within 90 days of hire. Requires immunizations or proof of immunity to certain infectious diseases and a TB test. New employees will be asked to volunteer vaccination status for required vaccines upon hire and will be offered assistance during hiring to receive necessary immunizations. Employees who have not received the vaccines required for their positions or who are unwilling to voluntarily provide vaccination status for required vaccines will receive a reasonable accommodation where such accommodation does not require an undue hardship or endanger the health or safely of any person. Physical/Environmental Demands The work requires some physical exertion such as bending, walking and lifting boxes of files (up to 20 lbs.). Requires the manual dexterity to perform manual nursing skills, such as drawing blood, giving injections, filling syringes, etc. The employee may risk exposure to potentially dangerous situations, including exposure to communicable diseases. This job is not eligible for remote work. This summary outlines the benefit programs; actual benefits may vary depending on bargaining unit and employment status. Missoula County will reward your contributions to our community with competitive compensation and generous benefits, including but not limited to: Excellent Medical Health Benefits – Group health benefits, including dental and vision coverage, are available to eligible County employees. The medical health benefits premium is covered for full-time employees. The County contribution is pro-rated on hours paid for part-time employees. The employee pays the premium portion for dependent coverage. Family health benefits coverage is $258.00 per pay period. Medical deductible is $500 for an individual and $1,000 for a family. Flexible Benefits Plan – Pre-tax out-of-pocket medical expenses and day care expenses. Voluntary Life Insurance Coverage, Long and Short-Term Disability, Critical and Accident Insurance are offered through Mutual ofOmaha. Public Employees Retirement System – Montana public employees of the state, university system, local governments and certain employees of school districts are covered by the Public Employees Retirement System (PERS). New members to the PERS have an opportunity to choose between two retirement plan options: the Defined Benefit Plan or the Defined Contribution Plan. Sheriffs' Retirement System (SRS) – A public pension plan for all Montana Sheriffs hired after July 1, 1974 and Detention Officers hired after July 1, 2005. Public Service Loan Forgiveness - Working for Missoula County may qualify you to receive student loan forgiveness. Look here to learn more and understand whether you may be eligible. Supplemental Retirement Benefits are offered through Valic or Nationwide. Sick Leave – Full-time employees accrue 7.38hours per month and are eligible to use sick leave once you have been an employee for 90 days.The accrual is pro-rated for part-time employees. Vacation Leave – Full-time employees accrue 9.24 hours per month and are eligible to use leave after continuous employment for a period of 6 full months. The accrual is pro-rated for part-time employees. Holidays – The County observes eleven legal holidays in even numbered years and ten legal holidays in odd numbered years. Paid Parental Leave (PPL)- In recognition of the importance of bonding and care of a newborn child or a child placed for adoption, Missoula County 6 continuous weeks of PPL to eligible full-time employees that have been with the county for 180 days. The hours are pro-rated for part-time employees. Tuition Assistance - Because we value the professional and personal development of our employees, Missoula County is proud to offer reimbursement of certain education expenses. Closing Date/Time: 9/24/2024 5:00 PM Mountain
Sep 11, 2024
Full Time
Definition TO APPLY : Please complete all sections of the online application, even if a resume is submitted. A resume will not substitute for completing the work history section of the application. Pleas e include with your completed application the following attachments: Cover Letter , Resume, copy of current RN License, copy of BLS certification, and valid MT Driver's License. Please address in your cover letter why you want to work for Partnership Health Center. Incomplete applications and applications without required attachments will be disqualified. Complete job description available upon request to the Department of Human Resources. Located halfway between Yellowstone and Glacier National Parks and home to the University of Montana, Missoula is an academic center situated in an outdoor enthusiast’s paradise. Depending on the season, you can hike, ski, fish, float rivers, ride mountain bikes, or just sit back and marvel at the surrounding scenery. Join us in scenic, sophisticated, and service-oriented Missoula! Partnership Health Center (PHC), 2019 and 2022 winner of the Employer of Choice Award for Missoula, and 2022 winner of the Montana Employer of Choice Award, offers impeccable, integrated services to over 18,000 individuals and families. A 14-site, co-applicant Federally Qualified Health Center with Missoula County, PHC fulfills its mission through the provision of a full range of primary care services - medical, dental, behavioral health, and an on-site pharmacy with a dedication to attending to the social determinants of health. Please visit our website to see the amazing benefits you will receive by joining our team such as medical (no cost for employee), dental, and vision insurance, loan forgiveness, retirement plan contributions, and generous paid sick and vacation time. Performs work as a registered nurse in a busy acute care clinic for Partnership Health Center. Serves as a lead worker for clinic staff and as a clinical resource. May be assigned to work with specialty populations. Representative Examples of Work Works with PHC medical providers to develop strategies to manage complex medical needs for clients with chronic illness. Develops patient education; assesses treatment readiness; identifies methods to manage treatment side effects; and makes referrals to onsite behavioral health services. Ensures ongoing, proactive quality assurance programs are identified, developed and implemented. Works within the chronic disease self-management model utilized at PHC to provide patient and family education to individuals and groups and to develop goals for improved health outcomes consistent with evidence-based guidelines. Participates in multi-disciplinary conferences, serves as a clinical resource for medical providers, care team nurses, dental, mental health and psycho-social case managers. Provides work direction for LPN and MA staff, giving clinical direction or serving as a clinical resource; contributes to performance management efforts. Performs related duties as required or directed. SUPERVISION RECEIVED : Works under the general supervision of the Nursing Manager, or designee. SUPERVISION EXERCISED : Serves as a lead work position; provides work direction and clinical guidance to LPN and MA staff; and volunteers or interns as assigned. WORKING RELATIONSHIPS : Works closely with Partnership Health Center medical care teams, hospital case managers or social workers, other case managers (home health, public health, mental health etc.); and medical providers in the community working with clients on his/her caseload. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES : KNOWLEDGE : Working knowledge of chronic disease self management strategies and nursing practices related to acute and chronic complex medical conditions such as diabetes, hepatitis C, cancer, cardiac disease, pulmonary disease, and chronic pain conditions. Working knowledge of Healthcare Professional Basic Life Support (BLS) guidelines. Working knowledge of the principles and practices of HIPAA compliance. Working knowledge of the PHC Corporate Compliance Guidelines. SKILLS: Skill in the use of a personal computer and related software. Skill in the use of electronic health records. ABILITIES : Ability to coordinate complex medical care plans consistent with the chronic disease self-management model. Ability to gather and analyze quality data and make appropriate recommendations to the medical care team. Ability to lead staff in continuous efforts to improve quality productivity and effectiveness. Ability to communicate in the English language, orally and in writing. Ability to establish and maintain effective working relationships with diverse individuals and groups. Minimum Qualifications EDUCATION : Requires graduation from an accredited nursing program. EXPERIENCE : None. SPECIAL REQUIREMENTS: Requires current license to practice as a registered professional nurse in Montana. Requires a current Healthcare Professional BLS certification or the ability to obtain it within 90 days of hire. Requires immunizations or proof of immunity to certain infectious diseases and a TB test. New employees will be asked to volunteer vaccination status for required vaccines upon hire and will be offered assistance during hiring to receive necessary immunizations. Employees who have not received the vaccines required for their positions or who are unwilling to voluntarily provide vaccination status for required vaccines will receive a reasonable accommodation where such accommodation does not require an undue hardship or endanger the health or safely of any person. Physical/Environmental Demands The work requires some physical exertion such as bending, walking and lifting boxes of files (up to 20 lbs.). Requires the manual dexterity to perform manual nursing skills, such as drawing blood, giving injections, filling syringes, etc. The employee may risk exposure to potentially dangerous situations, including exposure to communicable diseases. This job is not eligible for remote work. This summary outlines the benefit programs; actual benefits may vary depending on bargaining unit and employment status. Missoula County will reward your contributions to our community with competitive compensation and generous benefits, including but not limited to: Excellent Medical Health Benefits – Group health benefits, including dental and vision coverage, are available to eligible County employees. The medical health benefits premium is covered for full-time employees. The County contribution is pro-rated on hours paid for part-time employees. The employee pays the premium portion for dependent coverage. Family health benefits coverage is $258.00 per pay period. Medical deductible is $500 for an individual and $1,000 for a family. Flexible Benefits Plan – Pre-tax out-of-pocket medical expenses and day care expenses. Voluntary Life Insurance Coverage, Long and Short-Term Disability, Critical and Accident Insurance are offered through Mutual ofOmaha. Public Employees Retirement System – Montana public employees of the state, university system, local governments and certain employees of school districts are covered by the Public Employees Retirement System (PERS). New members to the PERS have an opportunity to choose between two retirement plan options: the Defined Benefit Plan or the Defined Contribution Plan. Sheriffs' Retirement System (SRS) – A public pension plan for all Montana Sheriffs hired after July 1, 1974 and Detention Officers hired after July 1, 2005. Public Service Loan Forgiveness - Working for Missoula County may qualify you to receive student loan forgiveness. Look here to learn more and understand whether you may be eligible. Supplemental Retirement Benefits are offered through Valic or Nationwide. Sick Leave – Full-time employees accrue 7.38hours per month and are eligible to use sick leave once you have been an employee for 90 days.The accrual is pro-rated for part-time employees. Vacation Leave – Full-time employees accrue 9.24 hours per month and are eligible to use leave after continuous employment for a period of 6 full months. The accrual is pro-rated for part-time employees. Holidays – The County observes eleven legal holidays in even numbered years and ten legal holidays in odd numbered years. Paid Parental Leave (PPL)- In recognition of the importance of bonding and care of a newborn child or a child placed for adoption, Missoula County 6 continuous weeks of PPL to eligible full-time employees that have been with the county for 180 days. The hours are pro-rated for part-time employees. Tuition Assistance - Because we value the professional and personal development of our employees, Missoula County is proud to offer reimbursement of certain education expenses. Closing Date/Time: 9/24/2024 5:00 PM Mountain
Program Manager (Operations) CalOptima CalOptima Health is seeking a highly motivated an experienced Program Manager (Operations) to join our team. Under the general direction of the Supervisor Quality Analytics, the Program Manager (Operations) will collaborate and coordinate with leadership to design, implement and evaluate quality programs. The incumbent will lead, coordinate, monitor and complete tasks supporting the development of quality programs and initiatives. The incumbent will monitor cross functional projects and other assignments, including those relating to department efficiency to ensure department strategic objectives and initiatives are met. The incumbent will interact with CalOptima Health's executives and management, legal counsel and state and federal regulatory agencies. Additionally, the incumbent will support CalOptima Health staff on related projects as needed. Position Information: Department: Quality Analytics Salary Grade: 311 - $77,863 - $124,581 ($37.43 - $59.8947) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 80% - Program Support Leads program development, execution of activities and oversight of campaigns executed through vendors such as text messages, robocalls and member health rewards program. Tracks and monitors the impact and success of programs. Assists management in the development of specifications and scope of work for a Request for Proposal (RFP), Request for Quote (RFQ) or Request for Inquiry (RFI) to support new program development. Collaborates with other departments on program design, development and implementation of quality programs impacting, but not limited to, Healthcare Effectiveness Data and Information Set (HEDIS), Managed Care Accountability Sets (MCAS) and Centers for Medicare & Medicaid Services (CMS) STARs quality measures; ensures consistency with the quality program and workplan. Supports National Committee for Quality Assurance (NCQA) accreditation standard initiatives or projects and provides analysis and evaluation of related activities as needed. Produces documentation, summaries, root cause analyses, impact analyses and reports for department operations, audits, and responses to regulators. Reviews evidence-based literature for best practices to incorporate into strategy. Develops and oversees the process of written tools for programmatic use, including program plans, surveys and evaluation instruments. Collaborates with other departments in the development of program measures of success and outcome reports for programs. Maintains current knowledge of applicable regulations or clinical guidelines related to program development. Stays current on the local, state and federal health care environment and identifies issues that may impact CalOptima Health's quality program and workplan. 15% - Administration Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Reviews and assists in updating policies and procedures to ensure knowledge related to assigned programs and projects is kept up-to-date. Works with all CalOptima Health departments in response to inquiries, problem-solving and promoting CalOptima Health's mission and message. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree required PLUS 3 years of health care related work experience in program development, including strategic planning for a start-up program, implementing the program and evaluating evidenced-based programs required, preferably in the health care industry or a managed care environment is required; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Master's degree in public health, health administration or related field. 1 year of experience working in a highly matrixed, mission-driven organization. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is September 12, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/program-manager-operations-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-0d8ac2bd7c03a94e96940c3aa5d407b9
Aug 31, 2024
Program Manager (Operations) CalOptima CalOptima Health is seeking a highly motivated an experienced Program Manager (Operations) to join our team. Under the general direction of the Supervisor Quality Analytics, the Program Manager (Operations) will collaborate and coordinate with leadership to design, implement and evaluate quality programs. The incumbent will lead, coordinate, monitor and complete tasks supporting the development of quality programs and initiatives. The incumbent will monitor cross functional projects and other assignments, including those relating to department efficiency to ensure department strategic objectives and initiatives are met. The incumbent will interact with CalOptima Health's executives and management, legal counsel and state and federal regulatory agencies. Additionally, the incumbent will support CalOptima Health staff on related projects as needed. Position Information: Department: Quality Analytics Salary Grade: 311 - $77,863 - $124,581 ($37.43 - $59.8947) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 80% - Program Support Leads program development, execution of activities and oversight of campaigns executed through vendors such as text messages, robocalls and member health rewards program. Tracks and monitors the impact and success of programs. Assists management in the development of specifications and scope of work for a Request for Proposal (RFP), Request for Quote (RFQ) or Request for Inquiry (RFI) to support new program development. Collaborates with other departments on program design, development and implementation of quality programs impacting, but not limited to, Healthcare Effectiveness Data and Information Set (HEDIS), Managed Care Accountability Sets (MCAS) and Centers for Medicare & Medicaid Services (CMS) STARs quality measures; ensures consistency with the quality program and workplan. Supports National Committee for Quality Assurance (NCQA) accreditation standard initiatives or projects and provides analysis and evaluation of related activities as needed. Produces documentation, summaries, root cause analyses, impact analyses and reports for department operations, audits, and responses to regulators. Reviews evidence-based literature for best practices to incorporate into strategy. Develops and oversees the process of written tools for programmatic use, including program plans, surveys and evaluation instruments. Collaborates with other departments in the development of program measures of success and outcome reports for programs. Maintains current knowledge of applicable regulations or clinical guidelines related to program development. Stays current on the local, state and federal health care environment and identifies issues that may impact CalOptima Health's quality program and workplan. 15% - Administration Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Reviews and assists in updating policies and procedures to ensure knowledge related to assigned programs and projects is kept up-to-date. Works with all CalOptima Health departments in response to inquiries, problem-solving and promoting CalOptima Health's mission and message. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree required PLUS 3 years of health care related work experience in program development, including strategic planning for a start-up program, implementing the program and evaluating evidenced-based programs required, preferably in the health care industry or a managed care environment is required; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Master's degree in public health, health administration or related field. 1 year of experience working in a highly matrixed, mission-driven organization. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is September 12, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/program-manager-operations-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-0d8ac2bd7c03a94e96940c3aa5d407b9
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in a field related to the job, plus three (3) of experience related to the job. Lean Six Sigma Green or Black Belt certification may substitute for two (2) years of experience. Licenses or Certifications: None. Notes to Applicants This role is part of Austin Energy’s Corporate Quality Services ( CQS ) team, an internal consulting group dedicated to partnering with various business units, functional organizations, and vendors to enhance the value and delivery of products, services, and information. The successful candidate will facilitate cross-functional business planning initiatives, lead systematic problem-solving efforts and implement cross-functional process improvement techniques to boost organizational efficiency. This position will support the Quality Center of Excellence, SPARQ , and promote a culture of Continuous Improvement across Austin Energy. Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. Employment Application: The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications. The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held. Starting salary will be based on overall relevant experience from your application. Résumés will not be accepted and statements such as “see résumé” will not be accepted. You may use “N/A” for fields that are not applicable. Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. Work Schedule: Shifts may change according to departmental needs. Employee may be required to work additional hours outside of regular work schedule. Fair Labor Standards Act: This position is considered FLSA Exempt. Exempt employees are salaried and, except as provided, are not eligible for overtime compensation. Pay Range $33.05 - $42.14 per hour Hours Monday - Friday, 40 hours Job Close Date 10/03/2024 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 4815 Mueller Blvd Preferred Qualifications Preferred Qualifications: Experience in supporting continuous improvement initiatives, including assisting in developing and implementing Quality Management Systems ( QMS ) and managing risk. Experience supporting Quality Center of Excellence (CoE) efforts and promoting quality standards within specific teams or departments. Demonstrated success in supporting business transformation efforts and working on projects with guidance from senior staff. Proficiency in data analysis to identify risks, process inefficiencies and support targeted improvements that contribute to key results. Experience with project management and process improvement methodologies. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Supports projects related to the development of improvement of organizational programs, processes, and systems. Uses quality assurance methodologies to assist with current state analysis assessments. Conducts continuous improvement projects for business units within the organization. Supports risk mitigation evaluations to improve organizational performance. Conducts assessments of organizational systems and processes. Supports project teams and organizational change efforts. Conducts continual improvement training. Supports the organizations quality center of excellence. Responsibilities - Supervisor and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of process improvement methodologies. Knowledge of performance measure development analysis. Knowledge of applicable City of Austin, State, and Federal statutes, ordinances, and codes. Knowledge of City practices, policies, and procedures. Skill in communication in a variety of formats including print, oral and formal presentations. Ability to work with frequent interruptions and changes in priorities. Ability to establish and maintain working relationships with other City employees and the public. Ability to look at situations systematically. Ability to work independently. Ability to understand, interpret, and apply detailed and complex information. Ability to implement recommendations. Ability to identify and analyze system faults. Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation with a Bachelor's degree from an accredited college or university with major coursework in a field related to the job, plus three (3) of experience related to the job. Lean Six Sigma Green or Black Belt certification may substitute for two (2) years of experience. Do you meet these minimum qualifications? Yes No * Describe how you meet the minimum qualifications including years of experience and experience as lead, project manager or supervisor (to include number of years in the role). (Open Ended Question) * Have you worked in public service or a utility? If yes, provide your role and the name of organization. (Open Ended Question) * Describe your experience in continuous improvement initiatives, including developing and implementing Quality Management Systems (QMS) and managing risk. (Open Ended Question) * Describe your experience supporting a Quality Center of Excellence (CoE) to establish and promote Quality/Continuous Improvement awareness. (Open Ended Question) * Describe your experience supporting a business transformation initiative that helped your organization serve customers (internal/external) better. (Open Ended Question) * Share your experience where you analyzed data to drive improvements that improved your organization’s/ business units' performance measures. (Open Ended Question) * Do you have a Project Management Professional (PMP)® or Certified Associate in Project Management (CAPM)® credentials? (Open Ended Question) * Are you currently certified as a Lean Six Sigma Green Belt or higher? Yes No * If selected for this position, are you able to travel to multiple sites throughout the work day, when required? Yes No Optional & Required Documents Required Documents Optional Documents
Aug 31, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in a field related to the job, plus three (3) of experience related to the job. Lean Six Sigma Green or Black Belt certification may substitute for two (2) years of experience. Licenses or Certifications: None. Notes to Applicants This role is part of Austin Energy’s Corporate Quality Services ( CQS ) team, an internal consulting group dedicated to partnering with various business units, functional organizations, and vendors to enhance the value and delivery of products, services, and information. The successful candidate will facilitate cross-functional business planning initiatives, lead systematic problem-solving efforts and implement cross-functional process improvement techniques to boost organizational efficiency. This position will support the Quality Center of Excellence, SPARQ , and promote a culture of Continuous Improvement across Austin Energy. Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. Employment Application: The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications. The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held. Starting salary will be based on overall relevant experience from your application. Résumés will not be accepted and statements such as “see résumé” will not be accepted. You may use “N/A” for fields that are not applicable. Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. Work Schedule: Shifts may change according to departmental needs. Employee may be required to work additional hours outside of regular work schedule. Fair Labor Standards Act: This position is considered FLSA Exempt. Exempt employees are salaried and, except as provided, are not eligible for overtime compensation. Pay Range $33.05 - $42.14 per hour Hours Monday - Friday, 40 hours Job Close Date 10/03/2024 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 4815 Mueller Blvd Preferred Qualifications Preferred Qualifications: Experience in supporting continuous improvement initiatives, including assisting in developing and implementing Quality Management Systems ( QMS ) and managing risk. Experience supporting Quality Center of Excellence (CoE) efforts and promoting quality standards within specific teams or departments. Demonstrated success in supporting business transformation efforts and working on projects with guidance from senior staff. Proficiency in data analysis to identify risks, process inefficiencies and support targeted improvements that contribute to key results. Experience with project management and process improvement methodologies. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Supports projects related to the development of improvement of organizational programs, processes, and systems. Uses quality assurance methodologies to assist with current state analysis assessments. Conducts continuous improvement projects for business units within the organization. Supports risk mitigation evaluations to improve organizational performance. Conducts assessments of organizational systems and processes. Supports project teams and organizational change efforts. Conducts continual improvement training. Supports the organizations quality center of excellence. Responsibilities - Supervisor and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of process improvement methodologies. Knowledge of performance measure development analysis. Knowledge of applicable City of Austin, State, and Federal statutes, ordinances, and codes. Knowledge of City practices, policies, and procedures. Skill in communication in a variety of formats including print, oral and formal presentations. Ability to work with frequent interruptions and changes in priorities. Ability to establish and maintain working relationships with other City employees and the public. Ability to look at situations systematically. Ability to work independently. Ability to understand, interpret, and apply detailed and complex information. Ability to implement recommendations. Ability to identify and analyze system faults. Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation with a Bachelor's degree from an accredited college or university with major coursework in a field related to the job, plus three (3) of experience related to the job. Lean Six Sigma Green or Black Belt certification may substitute for two (2) years of experience. Do you meet these minimum qualifications? Yes No * Describe how you meet the minimum qualifications including years of experience and experience as lead, project manager or supervisor (to include number of years in the role). (Open Ended Question) * Have you worked in public service or a utility? If yes, provide your role and the name of organization. (Open Ended Question) * Describe your experience in continuous improvement initiatives, including developing and implementing Quality Management Systems (QMS) and managing risk. (Open Ended Question) * Describe your experience supporting a Quality Center of Excellence (CoE) to establish and promote Quality/Continuous Improvement awareness. (Open Ended Question) * Describe your experience supporting a business transformation initiative that helped your organization serve customers (internal/external) better. (Open Ended Question) * Share your experience where you analyzed data to drive improvements that improved your organization’s/ business units' performance measures. (Open Ended Question) * Do you have a Project Management Professional (PMP)® or Certified Associate in Project Management (CAPM)® credentials? (Open Ended Question) * Are you currently certified as a Lean Six Sigma Green Belt or higher? Yes No * If selected for this position, are you able to travel to multiple sites throughout the work day, when required? Yes No Optional & Required Documents Required Documents Optional Documents