Veterans Claim Representative Supervisor

  • Merced County, CA
  • Merced, California
  • Oct 25, 2019
Full Time Administration and Management Veteran Services
  • Salary: $3,674.67 - $4,468.53 Monthly

Job Description

Examples of Duties
Duties may include, but are not limited to, the following:

  • Plan, organize, coordinate, administer, and carry out a program of veterans services under the guidelines of federal and state agencies.
  • Assist the department in selection, promotion, evaluation and termination of professional staff.
  • Provide training and staff development.
  • Interview, counsel and advise veterans and/or dependents on available financial, educational, vocational, legal and medical rights and benefits.
  • Assist veterans and their dependents in the initiation, development, and processing of claims for disability compensation, pensions, insurance benefits, vocational rehabilitation, hospitalization, medical care, loan guarantee benefits, and civil service benefits.
  • Procure necessary information and affidavits to support claims.
  • Provide instruction, guidance and technical advice to other employees and reviews their work for adequacy and accuracy.
  • Enter veteran/claimant data into computer system to establish a data base for the system.
  • Disseminate information on veteran's service programs and procedures to individuals and organizations.
  • Prepare required reports; reviews and analyzes legislation and regulations, advising the department of its potential impact.

Minimum Qualifications
OPTION I

Experience:
Two (2) years of work experience equivalent to a Veterans Claim Representative II in Merced County with specific knowledge and skills of how to process veterans' claims.

Education:
Equivalent to the completion of two (2) years of college. Additional qualifying experience may substitute for the required two (2) years of college on a year-for-year basis.

OPTION II

Experience:
Four (4) years of responsible experience in work involving public contact, interviewing or
counseling or a closely related field.

Education:
Equivalent to the completion of two (2) years of college. Additional qualifying experience may substitute for the required two (2) years of college on a year-for-year basis.

HOLIDAYS & LEAVES
MANAGEMENT LEAVE:


May receive, depending upon classification, 96 hours per Fiscal Year (prorated for the time remaining in the fiscal year).

VACATION:

10 days the first 5 years of continuous employment (limited to a maximum of 160 hours), 15 days in the second 5 years of continuous employment (limited to a maximum of 240 hours), and 20 days after 10 years of continuous employment (limited to a maximum of 320 hours). Optional annual sell back of a portion of accumulated vacation leave hours (maximum - 20 hours).

SICK LEAVE:

.0462 hours sick leave for each paid regularly scheduled work hour. 12 days (96 hours per year) with unlimited accumulation. Optional annual buy back of a portion of accumulated sick leave hours upon meeting certain criteria.

HOLIDAYS:

Twelve paid holidays annually plus one optional holiday.

BEREAVEMENT LEAVE

Three (3) regularly scheduled work days or five (5) days if distance traveled over 500 miles one-way.

INSURANCE
HEALTH INSURANCE:


County paid health plan with maximum contributions; 100% for employee up to maximum of $420, 50% of dependent up to maximum of $100 for child/$220 for spouse biweekly. There are multiple health plans to choose from. County paid dental and vision plans, 100% for employee, with 50% of dependent premiums paid by the County.

County sponsored employee health clinic available for zero or reduced co-pay depending on selected health plan.

DISABILITY INSURANCE:


Management Disability Plan includes a comprehensive Short/Long Term Disability plan paid for by the County.

LIFE INSURANCE:

$30,000 County-paid Management Life Insurance coverage. $5,000
County-paid Life Insurance coverage (Accidental Death and Dismemberment included). Voluntary Term Life and Universal Life Insurance available - premium paid by employee.


RETIREMENT
DEFERRED COMPENSATION:


The County offers a 457 Deferred Compensation Plan. Employees choose their investment funds and can make pretax contributions to the plan up to the maximum allowable.

EXTRA HELP EMPLOYEES DO NOT QUALIFY FOR COUNTY BENEFITS.


MERCED COUNTY EMPLOYEE RETIREMENT ASSOCIATION


The retirement plan is a defined benefit plan administered pursuant to the County Employees Retirement Law of 1937 and other provisions of the California Government Code. MCERA members also pay into Social Security.The applicable benefit formula is dependent upon your hire date with an MCERA employer; yourpension amount will be determined by your age, years of service and final compensation amount.

EMPLOYEE PROGRAMS
EMPLOYEE ASSISTANCE PROGRAM (EAP)


Horizon Health EAP services provides up to five face-to-face counseling sessions per incident and provides a toll-free "800" hotline available 24/7 for emergencies and crisis intervention. EAP services include counseling services, legal services, financial services and Work-life Resource services. For more information go to Horizon Health EAP Services

EMPLOYEE TICKETS, COUPONS, and DISCOUNTS

The County of Merced has partnered with Employee Savings Tickets to provide discounted coupons and tickets for all county employees to attractions throughout the state and out-of-state. The discounts and coupons are available for shopping, movies, sporting events, theme parks, zoos and aquariums and much more.

THIS BULLETIN IS NOT A CONTRACT AND DOES NOT CREATE CONTRACTUAL OR LEGAL RIGHTS ON BEHALF OF ANY EMPLOYEE. THIS BULLETIN IS SUBJECT OF BEING SUPPLEMENTED, MODIFIED, WITHDRAWN OR OTHERWISE CHANGED PENDING LABOR AGREEMENTS AND/OR AT THE DISCRETION OF THE COUNTY EXECUTIVE OFFICER OR AS THE BOARD OF SUPERVISORS DEEM NECESSARY.

For answers to specific questions regarding employee benefits, please call Human Resources at 209.385.7682 or go to Merced County Benefits Summary


01

Describe your experience working with Veterans. Include the employer's name, your job title and employment dates in your response.

02

Describe your experience in supervising staff. Include the employer's name, your job title and employment dates in your response.

Required Question