City of Tacoma, WA
Tacoma, Washington, United States
Position Description ***NOTE: this is a re-post of the job announcement in July - August 2023. Applicants that previously applied will need to apply again to be considered*** Calling all community-minded individuals or experienced law enforcement professionals looking to stay engaged and continue making a difference in your community! We have an exciting opportunity for you to make a real difference in your neighborhood as a Community Service Officer (CSO). As a CSO, you'll work closely with law enforcement professionals to support public safety initiatives. Don't worry, you won't need the enforcement authority of a commissioned Police Officer. Instead, you'll focus on a wide range of engaging tasks that promote community well-being. Here's what you can expect as a CSO: Responding to Calls for Service: You'll be the first point of contact for non-emergency calls. Your quick thinking and problem-solving abilities will shine as you assist citizens and gather information for reports. Substation Support: Get ready to interact with the community face-to-face! You'll staff the desk at our five Department substations, taking walk-in and telephone reports, ensuring everyone feels heard and supported. Public Service and Assistance: From delivering messages to providing transportation, you'll offer vital support services to the public, other agencies, and Police Officers. Your friendly demeanor and helpful attitude will make a lasting impression. Incident Support: Get a behind-the-scenes look at various incidents, such as traffic accidents, crime scenes, fires, and special events. Your presence will enhance public safety and provide a reassuring presence in challenging situations. Missing Persons and Runaways: You'll play a crucial role in taking reports of runaways and assisting with missing person cases. Your compassion and attention to detail will help reunite families and ensure the safety of our community's youth. Perimeter Security: As an important member of the team, you'll assist in providing perimeter security at crime scenes. Your vigilance will help maintain order and protect sensitive areas. Note: This job description may include additional duties within the scope of the role. This is a non-sworn position, which means you won't have arrest authority beyond what's granted to a private citizen. Please note that carrying or possessing firearms is strictly prohibited while on duty, regardless of permits. Join us in fostering a safer community while gaining valuable experience in law enforcement. If you're ready to be a positive force in your neighborhood and make a lasting impact, apply now! City of Tacoma Commitment to Diversity and Inclusion Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play. Transforming Tacoma The Tacoma Police Department is a proud participant in Transforming Tacoma; actively working to d evelop pragmatic, specific recommendations and reforms that the Tacoma Police Department and the City of Tacoma can implement to strengthen the Tacoma Police Department’s relationship with Tacoma’s community; ensure that the Tacoma Police Department’s activities and operations are safe, just, effective, lawful, and consistent with national, best, emerging, and transformational practices. For more information about this effort, please visit the Transforming Tacoma website. Qualifications MINIMUM QUALIFICATIONS: Must be at least 18 years of age at time of appointment High School Diploma or equivalent DESIRED QUALIFICATIONS: Specialized clerical or law enforcement training is highly desirable Bilingual/Multilingual LICENSES, CERTIFICATES & OTHER REQUIREMENTS: Limited Tacoma Police Commission at the time of appointment, with maintenance thereafter Valid Washington State Driver's License at the time of appointment, with maintenance thereafter First Aid and CPR certifications required prior to the end of CSO field training, with maintenance thereafter Must successfully pass a Criminal Justice Information Services (CJIS) background check Subject to background screening including, but not limited to, fingerprinting, medical and polygraph tests Additional licenses and/or certifications may be required PHYSICAL REQUIREMENTS & WORKING CONDITIONS: Frequent interactions with the public May be exposed to hazards, such as toxic chemicals, traffic hazards, communicable diseases and possible verbal and/or physical harm from hostile, unstable and / or disoriented individuals Work includes indoor and outdoor environments, at times in adverse weather conditions Frequently operates a City-owned vehicle Physical conditions are varied; regularly may be required to crawl, climb, walk for long periods, stand, sit, talk, hear and see, twist, balance, kneel, bend, stoop, crouch, reach, lift, carry, drag, push/pull; occasionally carry or lift heavy objects CSOs may work varying shifts in the late afternoon into the evening, depending on assignment and may include weekends. Knowledge & Skills Knowledge: Principles, practices and terminology related to the criminal justice system State, county and city laws; codes and ordinances Principles and practices of safe work methods in collecting, processing, logging, storing and safeguarding evidence, property and materials including hazardous materials Preparing clear and concise reports Analyzing situations accurately and adopting effective courses of action Modern office procedures, computer applications and automated law enforcement information systems Law enforcement record keeping and records management principles, procedures, techniques and equipment Local city and county roads, geographic locations and physical addresses Skills: Applying principles and methods of modern law enforcement theory to a wide variety of programs and services Working and communicating effectively, both verbally and in writing, with audiences of various social, cultural, ethnic, educational and economic backgrounds Critical thinking and exercising independent judgement Uses verbal conflict resolution with hostile citizens and others encountered in antagonistic situations Applying self-defense practices, safe work methods and safety regulations while performing a full range of non-sworn law enforcement activities Communicates through radio, which includes comprehending radio transmissions being received over multiple law enforcement radio channels. Communicates information effectively while transmitting on the radio Communicates through and operates Mobile Data Computer (MDC) Operates a vehicle safely in non-emergency (routine) situations. Uses MDC and responds to the radio-mike while performing multiple functions in cluding floor pedals, gearshift, steering wheel, and the radio (during both day light and dark hours); in congested traffic conditions; in unsafe road conditions caused by such factors as rain, ice, snow, fog, smoke, etc. Working collaboratively with peer providers, law enforcement, fire and paramedic personnel, social services agencies and others Providing court testimony Selection Process & Supplemental Information This recruitment is being managed by Human Resources Analyst, Yaisa Criss-Greenwood. Eligible candidates must pass all phases of the hiring process including interview, pre-offer assessment test, and background investigation. Upon successful completion of these hiring steps, the applicant may receive a conditional offer of employment, conditional upon the successful completion of the polygraph examination, physical and psychological examinations, and any other phases of the pre-employment process that might need to be accomplished. Candidates may be removed from the eligible list for failure to pass any of these hiring steps. Communication from the City of Tacoma: Please indicate in your online application that you prefer email notification as this is the preferred method of communication with the City of Tacoma. In order to receive the most efficient communications from the City of Tacoma Human Resources Department and the Tacoma Police Department, we ask that each applicant create a Gmail email address for correspondence. Please use any combination of your first and last name as the email address. Ex: Smithjane@gmail.com , Janesmith@gmail.com JSmith123@gmail.com . This will assist the Tacoma Police Department hiring unit with tracking information received during the hiring process. We primarily communicate via e-mail during the application process. E-mails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk e-mail folders. The online application system requires you to enter a substantial amount of information. Be prepared to spend an hour or more entering the required information. In order for your application materials to be considered, all information must be submitted by the closing date and time listed on this job announcement. If you experience any complications while applying, please contact Human Resources as 253.591.5400 by 11:00 a.m., Monday, April 29, 2024 in order for us to assist you before the closing time. To learn more about the Tacoma Police Department's hiring process, click here. Questions regarding this announcement may be directed to the Human Resources Department at 253.591.5400. The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Public Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives. Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Vision Coverage: For eligible employees and their eligible dependents. Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type. Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees. Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income. Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200. Other Employment Information Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit. Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule. Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees. Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice. Closing Date/Time: 4/29/2024 5:00 PM Pacific
Position Description ***NOTE: this is a re-post of the job announcement in July - August 2023. Applicants that previously applied will need to apply again to be considered*** Calling all community-minded individuals or experienced law enforcement professionals looking to stay engaged and continue making a difference in your community! We have an exciting opportunity for you to make a real difference in your neighborhood as a Community Service Officer (CSO). As a CSO, you'll work closely with law enforcement professionals to support public safety initiatives. Don't worry, you won't need the enforcement authority of a commissioned Police Officer. Instead, you'll focus on a wide range of engaging tasks that promote community well-being. Here's what you can expect as a CSO: Responding to Calls for Service: You'll be the first point of contact for non-emergency calls. Your quick thinking and problem-solving abilities will shine as you assist citizens and gather information for reports. Substation Support: Get ready to interact with the community face-to-face! You'll staff the desk at our five Department substations, taking walk-in and telephone reports, ensuring everyone feels heard and supported. Public Service and Assistance: From delivering messages to providing transportation, you'll offer vital support services to the public, other agencies, and Police Officers. Your friendly demeanor and helpful attitude will make a lasting impression. Incident Support: Get a behind-the-scenes look at various incidents, such as traffic accidents, crime scenes, fires, and special events. Your presence will enhance public safety and provide a reassuring presence in challenging situations. Missing Persons and Runaways: You'll play a crucial role in taking reports of runaways and assisting with missing person cases. Your compassion and attention to detail will help reunite families and ensure the safety of our community's youth. Perimeter Security: As an important member of the team, you'll assist in providing perimeter security at crime scenes. Your vigilance will help maintain order and protect sensitive areas. Note: This job description may include additional duties within the scope of the role. This is a non-sworn position, which means you won't have arrest authority beyond what's granted to a private citizen. Please note that carrying or possessing firearms is strictly prohibited while on duty, regardless of permits. Join us in fostering a safer community while gaining valuable experience in law enforcement. If you're ready to be a positive force in your neighborhood and make a lasting impact, apply now! City of Tacoma Commitment to Diversity and Inclusion Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play. Transforming Tacoma The Tacoma Police Department is a proud participant in Transforming Tacoma; actively working to d evelop pragmatic, specific recommendations and reforms that the Tacoma Police Department and the City of Tacoma can implement to strengthen the Tacoma Police Department’s relationship with Tacoma’s community; ensure that the Tacoma Police Department’s activities and operations are safe, just, effective, lawful, and consistent with national, best, emerging, and transformational practices. For more information about this effort, please visit the Transforming Tacoma website. Qualifications MINIMUM QUALIFICATIONS: Must be at least 18 years of age at time of appointment High School Diploma or equivalent DESIRED QUALIFICATIONS: Specialized clerical or law enforcement training is highly desirable Bilingual/Multilingual LICENSES, CERTIFICATES & OTHER REQUIREMENTS: Limited Tacoma Police Commission at the time of appointment, with maintenance thereafter Valid Washington State Driver's License at the time of appointment, with maintenance thereafter First Aid and CPR certifications required prior to the end of CSO field training, with maintenance thereafter Must successfully pass a Criminal Justice Information Services (CJIS) background check Subject to background screening including, but not limited to, fingerprinting, medical and polygraph tests Additional licenses and/or certifications may be required PHYSICAL REQUIREMENTS & WORKING CONDITIONS: Frequent interactions with the public May be exposed to hazards, such as toxic chemicals, traffic hazards, communicable diseases and possible verbal and/or physical harm from hostile, unstable and / or disoriented individuals Work includes indoor and outdoor environments, at times in adverse weather conditions Frequently operates a City-owned vehicle Physical conditions are varied; regularly may be required to crawl, climb, walk for long periods, stand, sit, talk, hear and see, twist, balance, kneel, bend, stoop, crouch, reach, lift, carry, drag, push/pull; occasionally carry or lift heavy objects CSOs may work varying shifts in the late afternoon into the evening, depending on assignment and may include weekends. Knowledge & Skills Knowledge: Principles, practices and terminology related to the criminal justice system State, county and city laws; codes and ordinances Principles and practices of safe work methods in collecting, processing, logging, storing and safeguarding evidence, property and materials including hazardous materials Preparing clear and concise reports Analyzing situations accurately and adopting effective courses of action Modern office procedures, computer applications and automated law enforcement information systems Law enforcement record keeping and records management principles, procedures, techniques and equipment Local city and county roads, geographic locations and physical addresses Skills: Applying principles and methods of modern law enforcement theory to a wide variety of programs and services Working and communicating effectively, both verbally and in writing, with audiences of various social, cultural, ethnic, educational and economic backgrounds Critical thinking and exercising independent judgement Uses verbal conflict resolution with hostile citizens and others encountered in antagonistic situations Applying self-defense practices, safe work methods and safety regulations while performing a full range of non-sworn law enforcement activities Communicates through radio, which includes comprehending radio transmissions being received over multiple law enforcement radio channels. Communicates information effectively while transmitting on the radio Communicates through and operates Mobile Data Computer (MDC) Operates a vehicle safely in non-emergency (routine) situations. Uses MDC and responds to the radio-mike while performing multiple functions in cluding floor pedals, gearshift, steering wheel, and the radio (during both day light and dark hours); in congested traffic conditions; in unsafe road conditions caused by such factors as rain, ice, snow, fog, smoke, etc. Working collaboratively with peer providers, law enforcement, fire and paramedic personnel, social services agencies and others Providing court testimony Selection Process & Supplemental Information This recruitment is being managed by Human Resources Analyst, Yaisa Criss-Greenwood. Eligible candidates must pass all phases of the hiring process including interview, pre-offer assessment test, and background investigation. Upon successful completion of these hiring steps, the applicant may receive a conditional offer of employment, conditional upon the successful completion of the polygraph examination, physical and psychological examinations, and any other phases of the pre-employment process that might need to be accomplished. Candidates may be removed from the eligible list for failure to pass any of these hiring steps. Communication from the City of Tacoma: Please indicate in your online application that you prefer email notification as this is the preferred method of communication with the City of Tacoma. In order to receive the most efficient communications from the City of Tacoma Human Resources Department and the Tacoma Police Department, we ask that each applicant create a Gmail email address for correspondence. Please use any combination of your first and last name as the email address. Ex: Smithjane@gmail.com , Janesmith@gmail.com JSmith123@gmail.com . This will assist the Tacoma Police Department hiring unit with tracking information received during the hiring process. We primarily communicate via e-mail during the application process. E-mails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk e-mail folders. The online application system requires you to enter a substantial amount of information. Be prepared to spend an hour or more entering the required information. In order for your application materials to be considered, all information must be submitted by the closing date and time listed on this job announcement. If you experience any complications while applying, please contact Human Resources as 253.591.5400 by 11:00 a.m., Monday, April 29, 2024 in order for us to assist you before the closing time. To learn more about the Tacoma Police Department's hiring process, click here. Questions regarding this announcement may be directed to the Human Resources Department at 253.591.5400. The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Public Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives. Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Vision Coverage: For eligible employees and their eligible dependents. Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type. Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees. Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income. Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200. Other Employment Information Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit. Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule. Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees. Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice. Closing Date/Time: 4/29/2024 5:00 PM Pacific
Cal State University (CSU) Monterey Bay
100 Campus Center, Seaside, CA 93955, USA
Classification: Student Services Professional III Hours: Full-time / 40 hours per week FLSA: Exempt Anticipated Hiring Salary Range: $5,025 - $5,305* mo. CSU Salary Schedule *CSUMB provides pay scales representing its good faith estimate of what the university reasonably expects to pay for this position. The pay offered to a selected candidate will be determined on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, and CSU systemwide pay for comparable jobs. Priority Screening Date: May 8, 2024 Recruitment Status: Open Until Filled ABOUT CSUMB California State University, Monterey Bay is a mid-sized university in California’s Central Coast that grants undergraduate and graduate degrees. Powered by an inspiring Founding Vision Statement , CSUMB is part of the nation’s largest four-year public university system, California State University , which educates nearly 460,000 students every year. With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution. Our staff and faculty transform students’ lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives. CSUMB’s sustainability goal is to be carbon neutral by 2030. The university’s Strategic Plan prioritizes inclusive excellence through recruiting and investing in developing a diverse body of faculty, staff and administrators. Many appreciate living and working close to the shores of beautiful Monterey Bay, with easy access to recreational areas from Big Sur to Santa Cruz. Nearby opportunities for collaborative research include working in the Monterey Bay National Marine Sanctuary and Silicon Valley, and with colleagues at local research universities, including UC Santa Cruz and Stanford University.As one of the 23 campuses in the CSU system, CSUMB offers excellent benefits, including access to below-market-rate rental housing on East Campus, and competitive salaries for faculty and staff. With proximity to the San Francisco Bay Area and San Jose, opportunities for faculty, staff and students are as endless as the shores of the nearby Pacific Ocean. PURPOSE : Under the general supervision of the Director of Student Engagement & Leadership Development (SELD) and the daily work oversight of the Associated Students (AS) Senior Coordinator of Governance and Operations (G&O); the AS Coordinator for Programs and Communications (P&C) performs a wide range of complex student services professional work including advising and providing guidance for Associated Students. The P&C develops and presents a wide range of student programming related documents, reports, and assessments for the AS, and makes recommendations based on data analysis, including co-curricular learning outcomes for both student employees and participants. This position is responsible for advising, developing, overseeing, and supporting the programmatic and marketing operations of student assistants employed by the Associated Students and makes independent decisions on day-to-day operations, and interprets and applies specialized policies and procedures. Work is performed independently under general direction related to the goals of the position. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following : Serves as the primary advisor and supervisor to the students on the AS Programming Board, Farmers Market Student Assistants, and Otter Media Station managers (students). Serves as the professional staff liaison between AS and University Affairs Performances and Events (UACE), University Police, and Risk Management. Represents AS at weekly campus-wide service provider/event planning meetings. Acts as a liaison and collaborates with various campus departments on individual and thematic programming initiatives on behalf of AS. Contributes to risk management, programmatic oversight and emergency response. Provides secondary programming advising to the AS College Senators. Provides student activity support and advising for AS involvement in larger campus-wide programmatic initiative on campus such as Welcome Back Week (Fall and Spring), Open House, Orientations, Otter Days, RAFT Weekend, etc. Oversees the development, accuracy and effectiveness of all AS publications, web sites, social media, advertisements, promotional items and communication initiatives. Serves as the primary advisor to and oversees the activities of the student assistants on the AS Marketing and Communications team. In coordination with the AS Senior Coordinator for G&O, the AS President, and the Director of SELD, plans leadership development and team building activities and retreats for the AS student leaders, and contributes to departmental leadership and professional development initiatives. Provides training and advising to AS student employees and volunteers in event planning, contracting, event execution, risk management, advertising and budgeting. Facilitates student-centered self-governance, ethical behavior and financial stewardship. Applies CSU, CSUMB, Student Life, SELD, and AS operating policies and procedures in helping to develop, organize, prioritize, and monitor programmatic operations for the AS; provides daily work supervision to assigned student staff, evaluates their performance, establishes work agendas in accordance with deadlines and monitors work to completion, making appropriate recommendations as needed; ability to problem solve during planning and events; and manage complex programming and events. Briefs the Director of SELD and the AS Senior Coordinator for G&O regarding progress of routine work and special projects. Provides analyses, training, guidance, and oversight of the fiscal and budgetary practices of the AS committees, Otter Media, Farmers Market, and other special projects in collaboration with the Director of SELD, the AS Senior Coordinator for G&O and the SELD Analyst. Evaluates and reviews all expenditures of those committees to ensure that the AS is following sound fiscal practices and is in compliance with applicable CSU and AS policies. Provides direct supervision and programming advising to the Otter Media Station Managers and volunteers. Supports the management of the space, tracking of inventory, provides oversight and guidance regarding events and booking requests, and oversees the scheduling of volunteers and service learners. Has oversight for the hiring, training, and evaluation of OM Station Managers. Conducts regular assessments of AS programming, the co-curricular learning outcomes adopted by the University, and the development of various competencies that support the career readiness of assigned student staff. Employs data obtained through these assessments to make programmatic, personnel, and operational adjustments and enhancements that support greater AS effectiveness and efficiency of the programs and communications provided to the CSUMB student body. Attends seminars and conferences to maintain program and professional development. Other Functions : Performs other job-related duties and special projects as assigned. KNOWLEDGE, SKILLS AND ABILITIES: Working knowledge of the principles of individual and group behavior; procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multisexed and multi-aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. MINIMUM QUALIFICATIONS: Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related. PREFERRED QUALIFICATIONS : Three years of demonstrated experience related to the field of student activities, associated student government, even management and coordination, administrative management, university auxiliaries/incorporated boards, etc. including experience supervising students; with software such as Microsoft Suite, Oracle/PeopleSoft, ClickUp, Adobe Suite; and working knowledge of social media and marketing across various platforms. Knowledge of California State University policies, Title 5, Chancellor’s Office executive orders, Gloria Romero Open Meetings Act, Parliamentary Procedure. Technical fluency with Banner, Microsoft Office Professional Suite, Oracle-People Soft CSU Common Management System or equivalent information system, Hyperion, or similar report generation software; and Google mail and calendaring. SPECIAL CONDITIONS OF EMPLOYMENT & POSITION DESIGNATIONS : All offers of employment are contingent upon the successful completion of a background check (including a criminal records check). The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position will have a duty to report to the Campus Title IX Officer information pertaining to victims of sex discrimination, sexual harassment, sexual misconduct, dating/domestic violence, and stalking as required by CSU Executive Order 1095 . This position has been designated as a sensitive position with: responsibility for the care, safety and security of people (including children and minors), animals and CSU property; access to, or control over, cash, checks, credit cards, and/or credit card account information; responsibility or access/possession of building master or sub-master keys for building access; access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards ); access to controlled or hazardous substances. This position is required to comply with confidentiality requirements outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues. This position is designated as a Campus Security Authority (CSA) and will be required to participate in annual training and to immediately forward to the Clery Director all reports of crimes brought to their attention pursuant to the Clery Act and California State Education Code, Chapter 15.5, of the Donahue Higher Education Act, Section 67380 Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the University's liability coverage. Requires evenings and/or weekend work. PHYSICAL ENVIRONMENT : Office environment with standard equipment and tasks. The position requires working at a computer and desk for extended periods of time. May require travel between campus offices and off-campus locations. The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates. BENEFITS/PERKS : CSUMB offers a premium benefit package that includes outstanding vacation, health, dental and vision plans; membership in the California Public Employees Retirement System (CalPERS); and 15 paid holidays a year. For more information, visit Employee Benefits Summary . As a perk, the University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability; visit Schoonover Employee Housing for more information. APPLICATION PROCEDURE : For full consideration, applicants must complete the required online application prior to the priority screen date found at Careers at CSUMB . Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned. CSUMB is not a sponsoring agency for staff or management positions. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting Human Resources at (831) 582-3389 or emailing humanresources@csumb.edu . All employees must be eligible for employment in the U.S. GENERAL INFORMATION : CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at https://csumb.edu/clery/asr-and-fsr-notices-availability/ . CSUMB is a smoke and tobacco-free campus. EQUAL OPPORTUNITY EMPLOYER : CSUMB is an Equal Opportunity employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability. Advertised: Apr 23 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Classification: Student Services Professional III Hours: Full-time / 40 hours per week FLSA: Exempt Anticipated Hiring Salary Range: $5,025 - $5,305* mo. CSU Salary Schedule *CSUMB provides pay scales representing its good faith estimate of what the university reasonably expects to pay for this position. The pay offered to a selected candidate will be determined on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, and CSU systemwide pay for comparable jobs. Priority Screening Date: May 8, 2024 Recruitment Status: Open Until Filled ABOUT CSUMB California State University, Monterey Bay is a mid-sized university in California’s Central Coast that grants undergraduate and graduate degrees. Powered by an inspiring Founding Vision Statement , CSUMB is part of the nation’s largest four-year public university system, California State University , which educates nearly 460,000 students every year. With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution. Our staff and faculty transform students’ lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives. CSUMB’s sustainability goal is to be carbon neutral by 2030. The university’s Strategic Plan prioritizes inclusive excellence through recruiting and investing in developing a diverse body of faculty, staff and administrators. Many appreciate living and working close to the shores of beautiful Monterey Bay, with easy access to recreational areas from Big Sur to Santa Cruz. Nearby opportunities for collaborative research include working in the Monterey Bay National Marine Sanctuary and Silicon Valley, and with colleagues at local research universities, including UC Santa Cruz and Stanford University.As one of the 23 campuses in the CSU system, CSUMB offers excellent benefits, including access to below-market-rate rental housing on East Campus, and competitive salaries for faculty and staff. With proximity to the San Francisco Bay Area and San Jose, opportunities for faculty, staff and students are as endless as the shores of the nearby Pacific Ocean. PURPOSE : Under the general supervision of the Director of Student Engagement & Leadership Development (SELD) and the daily work oversight of the Associated Students (AS) Senior Coordinator of Governance and Operations (G&O); the AS Coordinator for Programs and Communications (P&C) performs a wide range of complex student services professional work including advising and providing guidance for Associated Students. The P&C develops and presents a wide range of student programming related documents, reports, and assessments for the AS, and makes recommendations based on data analysis, including co-curricular learning outcomes for both student employees and participants. This position is responsible for advising, developing, overseeing, and supporting the programmatic and marketing operations of student assistants employed by the Associated Students and makes independent decisions on day-to-day operations, and interprets and applies specialized policies and procedures. Work is performed independently under general direction related to the goals of the position. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following : Serves as the primary advisor and supervisor to the students on the AS Programming Board, Farmers Market Student Assistants, and Otter Media Station managers (students). Serves as the professional staff liaison between AS and University Affairs Performances and Events (UACE), University Police, and Risk Management. Represents AS at weekly campus-wide service provider/event planning meetings. Acts as a liaison and collaborates with various campus departments on individual and thematic programming initiatives on behalf of AS. Contributes to risk management, programmatic oversight and emergency response. Provides secondary programming advising to the AS College Senators. Provides student activity support and advising for AS involvement in larger campus-wide programmatic initiative on campus such as Welcome Back Week (Fall and Spring), Open House, Orientations, Otter Days, RAFT Weekend, etc. Oversees the development, accuracy and effectiveness of all AS publications, web sites, social media, advertisements, promotional items and communication initiatives. Serves as the primary advisor to and oversees the activities of the student assistants on the AS Marketing and Communications team. In coordination with the AS Senior Coordinator for G&O, the AS President, and the Director of SELD, plans leadership development and team building activities and retreats for the AS student leaders, and contributes to departmental leadership and professional development initiatives. Provides training and advising to AS student employees and volunteers in event planning, contracting, event execution, risk management, advertising and budgeting. Facilitates student-centered self-governance, ethical behavior and financial stewardship. Applies CSU, CSUMB, Student Life, SELD, and AS operating policies and procedures in helping to develop, organize, prioritize, and monitor programmatic operations for the AS; provides daily work supervision to assigned student staff, evaluates their performance, establishes work agendas in accordance with deadlines and monitors work to completion, making appropriate recommendations as needed; ability to problem solve during planning and events; and manage complex programming and events. Briefs the Director of SELD and the AS Senior Coordinator for G&O regarding progress of routine work and special projects. Provides analyses, training, guidance, and oversight of the fiscal and budgetary practices of the AS committees, Otter Media, Farmers Market, and other special projects in collaboration with the Director of SELD, the AS Senior Coordinator for G&O and the SELD Analyst. Evaluates and reviews all expenditures of those committees to ensure that the AS is following sound fiscal practices and is in compliance with applicable CSU and AS policies. Provides direct supervision and programming advising to the Otter Media Station Managers and volunteers. Supports the management of the space, tracking of inventory, provides oversight and guidance regarding events and booking requests, and oversees the scheduling of volunteers and service learners. Has oversight for the hiring, training, and evaluation of OM Station Managers. Conducts regular assessments of AS programming, the co-curricular learning outcomes adopted by the University, and the development of various competencies that support the career readiness of assigned student staff. Employs data obtained through these assessments to make programmatic, personnel, and operational adjustments and enhancements that support greater AS effectiveness and efficiency of the programs and communications provided to the CSUMB student body. Attends seminars and conferences to maintain program and professional development. Other Functions : Performs other job-related duties and special projects as assigned. KNOWLEDGE, SKILLS AND ABILITIES: Working knowledge of the principles of individual and group behavior; procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multisexed and multi-aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. MINIMUM QUALIFICATIONS: Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related. PREFERRED QUALIFICATIONS : Three years of demonstrated experience related to the field of student activities, associated student government, even management and coordination, administrative management, university auxiliaries/incorporated boards, etc. including experience supervising students; with software such as Microsoft Suite, Oracle/PeopleSoft, ClickUp, Adobe Suite; and working knowledge of social media and marketing across various platforms. Knowledge of California State University policies, Title 5, Chancellor’s Office executive orders, Gloria Romero Open Meetings Act, Parliamentary Procedure. Technical fluency with Banner, Microsoft Office Professional Suite, Oracle-People Soft CSU Common Management System or equivalent information system, Hyperion, or similar report generation software; and Google mail and calendaring. SPECIAL CONDITIONS OF EMPLOYMENT & POSITION DESIGNATIONS : All offers of employment are contingent upon the successful completion of a background check (including a criminal records check). The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position will have a duty to report to the Campus Title IX Officer information pertaining to victims of sex discrimination, sexual harassment, sexual misconduct, dating/domestic violence, and stalking as required by CSU Executive Order 1095 . This position has been designated as a sensitive position with: responsibility for the care, safety and security of people (including children and minors), animals and CSU property; access to, or control over, cash, checks, credit cards, and/or credit card account information; responsibility or access/possession of building master or sub-master keys for building access; access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards ); access to controlled or hazardous substances. This position is required to comply with confidentiality requirements outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues. This position is designated as a Campus Security Authority (CSA) and will be required to participate in annual training and to immediately forward to the Clery Director all reports of crimes brought to their attention pursuant to the Clery Act and California State Education Code, Chapter 15.5, of the Donahue Higher Education Act, Section 67380 Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the University's liability coverage. Requires evenings and/or weekend work. PHYSICAL ENVIRONMENT : Office environment with standard equipment and tasks. The position requires working at a computer and desk for extended periods of time. May require travel between campus offices and off-campus locations. The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates. BENEFITS/PERKS : CSUMB offers a premium benefit package that includes outstanding vacation, health, dental and vision plans; membership in the California Public Employees Retirement System (CalPERS); and 15 paid holidays a year. For more information, visit Employee Benefits Summary . As a perk, the University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability; visit Schoonover Employee Housing for more information. APPLICATION PROCEDURE : For full consideration, applicants must complete the required online application prior to the priority screen date found at Careers at CSUMB . Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned. CSUMB is not a sponsoring agency for staff or management positions. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting Human Resources at (831) 582-3389 or emailing humanresources@csumb.edu . All employees must be eligible for employment in the U.S. GENERAL INFORMATION : CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at https://csumb.edu/clery/asr-and-fsr-notices-availability/ . CSUMB is a smoke and tobacco-free campus. EQUAL OPPORTUNITY EMPLOYER : CSUMB is an Equal Opportunity employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability. Advertised: Apr 23 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Alameda County
Oakland, California, United States
Introduction THIS IS A NEW CONTINUOUS EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. This is a continuous filing exam with filing deadlines on the first Tuesday of each month at 5:00 PM. The upcoming filing deadlines are as follows: Tuesday, February 6, 2024 Tuesday, April 2, 2024 Tuesday, June 4, 2024 Tuesday, August 6, 2024 Applications must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Applications will only be accepted online. Applications received after the filing deadline will be considered for the next testing cycle. If you have previously applied or started an application for the Emergency Services Dispatcher I , Examination #23-1882-01 , please contact the examination analyst, Elaine Lemi, at elaine.lemi@acgov.org to reapply. In order to reapply, you must contact the analyst to have your previous application released back to you. DO NOT SUBMIT A DUPLICATE APPLICATION. The scores and dispositions of candidates for this examination will be merged with previous exam participants. If you previously submitted an application and choose to reapply, your new score/disposition will replace your current disposition. If you do not wish to change your score/disposition, you are not required to reapply to this examination. Candidates who received a qualifying score cannot participate in the examination within six (6) months of their disposition notice. Candidates who did not qualify may reapply sixty (60) days from their disposition notice. Candidates who failed any of the exam components (i.e., written, oral exam), may reapply sixty (60) days from the exam date. * DESCRIPTION ABOUT THE ALAMEDA COUNTY SHERIFF'S OFFICE The Alameda County Sheriff's Office is a full-service law enforcement agency accredited through the Commission on Accreditation for Law Enforcement Agencies (CALEA) for its law enforcement services, its Regional Training Center, and its Dispatch Unit; the American Society of Crime Laboratory Directors Laboratory Accreditation Board for its Crime Lab; the Bomb Squad Commanders Advisory Board for its Explosive Ordinance Unit. Additionally, the agency's health care provider, Wellpath, has experience working with the National Commission on Correctional Health Care (NCCHC). The Sheriff's Office has a currentbudget of approximately $600 million and has over 1700 authorized positions, including in excess of 1000 sworn personnel. The agency's Chief Executive Officer is Sheriff / Coroner Yesenia L. Sanchez, who is assisted in the operation of the agency by Undersheriff April Luckett-Fahimi, Assistant Sheriffs Emmanuel Christy and Daniel McNaughton. The Sheriff of Alameda County is responsible for a vast array of tasks and duties, including the following: Providing security to the Consolidated Superior Courts Operating the Coroner’s Bureau Operating a full-service criminalistics laboratory Performing Civil Process Operating the County Jail (Santa Rita) Operating the County Office of Emergency Services Providing patrol and investigative services to the unincorporated areas of Alameda County Pursuant to contractual agreements, providing patrol and investigative services to the City of Dublin,Oakland International Airport, Highland County Hospital, Social Services, and to the Alameda-Contra Costa Transit District Conducting a basic academy pursuant to Police Officer Standards and Training (P.O.S.T.) requirements. [ Sheriff's Academy website ] Providing Fish and Game enforcement Project Director of the Narcotics Task Force Serving as the Executive Director of the Sexual Assault Felony Enforcement (SAFE) Task Force Operating a Marine Patrol Unit in the San Francisco Bay waters. For more detailed information about the agency, visit: Alameda County's Sheriff's Office . THE POSITION Under close supervision, to receive training in public safety, emergency compliant taking and radio dispatching methods and techniques; to dispatch personnel and equipment for one or more public safety operations, including Sheriff's Patrol, Fire, Medical, Animal Control Services and Local Government; and to perform related work as required. This is an entry-level classification in the Dispatcher series which is flexibly staffed to the class of Emergency Services Dispatcher II. Emergency Services Dispatchers I work in the Sheriff's Office Emergency Services Dispatch Center and receive on-the-job training. After satisfactory completion of the training period, employees are expected to qualify for appointment to the next higher class of Emergency Services Dispatcher II. For more detailed information about the job classification, visit: Emergency Services Dispatcher I (#1882) . MINIMUM QUALIFICATIONS Either I Experience: The equivalent of six months of experience in the class of Clerk II or an equivalent or higher level class in the Alameda County classified service. (Non-classified includes District Attorney’s Office, Hospital Authority, and the Consolidated Courts.) (Experience must have included public contact.) Or II Experience: The equivalent of six months of general clerical experience that involved public contact and completion of a public safety dispatch training course from an accredited school. Or III The equivalent of six months of general dispatching experience (such as ambulance, service vehicles, etc.). Or IV The equivalent of one year of general clerical experience that involved public contact. Special Requirements: 1. Hearing must be normal in each ear. 2. Ability to type 40 words per minute. 3. A thorough background investigation will be made of all prospective candidates including a psychological exam. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of: • The highways, main streets, major buildings and geography of Alameda County. • Simple record keeping. Ability to: • Read, write and alphabetize. • Follow written and oral instructions. • Retain oral information. • Learn the operation of two-way radio and telephone communications equipment. • Speak clearly and concisely in a well-modulated voice. • Learn to dispatch public safety equipment in an effective manner. • Deal tactfully with the public. • React with sound judgment under stress and emergency situations while doing several tasks simultaneously. • Learn statutes, rules and regulations applicable to communications. • Learn to operate electronic data terminals. • Listen and clarify incoming calls to extract pertinent information. • Write detailed reports. • Condense a message into a clear written passage. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS: 1) A review of applications to verity possession of minimum requirements. Those applicants who meet minimum qualifications for the class will move onto the next examination component. 2) Applicants that meet the minimum qualifications for the position will be invited to take aperformance examination which is includes a typing test and the CritiCall test. CritiCall is a software that tests job-related knowledge, skills, abilities and competencies critical for public safety dispatchers. The following are some of the areas CritiCall will assess (please note, the following is just an example of areas CritiCall tests for and is not necessarily the components candidates will be tested on): reasoning, stress tolerance, decision making & judgment, multitasking, prioritization, map reading, memory recall, comprehension, probability, data entry and decision-making. For more information regarding the CritiCall test, applicants may visit their website at: https://criticall911.com/dispatcher-testing/applicants/ . Applicants who pass the CritiCall test will be invited to the oral examination. 3) The oral examination will be weighted as 100% of the applicant's final score. Applicants who pass the oral examination will be placed on a list of candidates that are eligible to be referred to a background investigation, the final step in the examination process. CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. We reserve the right to make changes to the announced examination components. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the "What You Need To Know" section of our website: www.acgov.org/hrs . Selection Plan Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency: TENTATIVE SELECTION PLAN - For applications submitted by the April 2, 2024 , filing deadline. Deadline for Filing: Tuesday, April 2, 2024, at 5:00 PM Review of Applications for Minimum Qualifications: Tuesday, April 9, 2024 Typing Test and CritiCall Performance Exam: Friday, April 12, 2024 - Monday, April 22, 2024, 2:00 PM Oral Examination: *Monday, May 13, 2024, and Tuesday, May 14, 2024 *Updated 4/22/2024 *WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN* Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing . Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs . BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall wellbeing. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g., At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g., theme parks, cell phone, etc.) Childcare Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com, @acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page and clicking on the link 'last notice sent' for the respective recruitment. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box Noreply@jobaps.com are routed to an unmonitored mailbox. All notices are generated through an automated email notification system. Replies to the email box are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Elaine Lemi | Human Resources Analyst Human Resource Services, County of Alameda (510) 272-6434 | elaine.lemi@acgov.org DISASTER SERVICE WORKER All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY Alameda County has a diverse workforce, that is representative of the communities we serve and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: Continuous
Introduction THIS IS A NEW CONTINUOUS EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. This is a continuous filing exam with filing deadlines on the first Tuesday of each month at 5:00 PM. The upcoming filing deadlines are as follows: Tuesday, February 6, 2024 Tuesday, April 2, 2024 Tuesday, June 4, 2024 Tuesday, August 6, 2024 Applications must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Applications will only be accepted online. Applications received after the filing deadline will be considered for the next testing cycle. If you have previously applied or started an application for the Emergency Services Dispatcher I , Examination #23-1882-01 , please contact the examination analyst, Elaine Lemi, at elaine.lemi@acgov.org to reapply. In order to reapply, you must contact the analyst to have your previous application released back to you. DO NOT SUBMIT A DUPLICATE APPLICATION. The scores and dispositions of candidates for this examination will be merged with previous exam participants. If you previously submitted an application and choose to reapply, your new score/disposition will replace your current disposition. If you do not wish to change your score/disposition, you are not required to reapply to this examination. Candidates who received a qualifying score cannot participate in the examination within six (6) months of their disposition notice. Candidates who did not qualify may reapply sixty (60) days from their disposition notice. Candidates who failed any of the exam components (i.e., written, oral exam), may reapply sixty (60) days from the exam date. * DESCRIPTION ABOUT THE ALAMEDA COUNTY SHERIFF'S OFFICE The Alameda County Sheriff's Office is a full-service law enforcement agency accredited through the Commission on Accreditation for Law Enforcement Agencies (CALEA) for its law enforcement services, its Regional Training Center, and its Dispatch Unit; the American Society of Crime Laboratory Directors Laboratory Accreditation Board for its Crime Lab; the Bomb Squad Commanders Advisory Board for its Explosive Ordinance Unit. Additionally, the agency's health care provider, Wellpath, has experience working with the National Commission on Correctional Health Care (NCCHC). The Sheriff's Office has a currentbudget of approximately $600 million and has over 1700 authorized positions, including in excess of 1000 sworn personnel. The agency's Chief Executive Officer is Sheriff / Coroner Yesenia L. Sanchez, who is assisted in the operation of the agency by Undersheriff April Luckett-Fahimi, Assistant Sheriffs Emmanuel Christy and Daniel McNaughton. The Sheriff of Alameda County is responsible for a vast array of tasks and duties, including the following: Providing security to the Consolidated Superior Courts Operating the Coroner’s Bureau Operating a full-service criminalistics laboratory Performing Civil Process Operating the County Jail (Santa Rita) Operating the County Office of Emergency Services Providing patrol and investigative services to the unincorporated areas of Alameda County Pursuant to contractual agreements, providing patrol and investigative services to the City of Dublin,Oakland International Airport, Highland County Hospital, Social Services, and to the Alameda-Contra Costa Transit District Conducting a basic academy pursuant to Police Officer Standards and Training (P.O.S.T.) requirements. [ Sheriff's Academy website ] Providing Fish and Game enforcement Project Director of the Narcotics Task Force Serving as the Executive Director of the Sexual Assault Felony Enforcement (SAFE) Task Force Operating a Marine Patrol Unit in the San Francisco Bay waters. For more detailed information about the agency, visit: Alameda County's Sheriff's Office . THE POSITION Under close supervision, to receive training in public safety, emergency compliant taking and radio dispatching methods and techniques; to dispatch personnel and equipment for one or more public safety operations, including Sheriff's Patrol, Fire, Medical, Animal Control Services and Local Government; and to perform related work as required. This is an entry-level classification in the Dispatcher series which is flexibly staffed to the class of Emergency Services Dispatcher II. Emergency Services Dispatchers I work in the Sheriff's Office Emergency Services Dispatch Center and receive on-the-job training. After satisfactory completion of the training period, employees are expected to qualify for appointment to the next higher class of Emergency Services Dispatcher II. For more detailed information about the job classification, visit: Emergency Services Dispatcher I (#1882) . MINIMUM QUALIFICATIONS Either I Experience: The equivalent of six months of experience in the class of Clerk II or an equivalent or higher level class in the Alameda County classified service. (Non-classified includes District Attorney’s Office, Hospital Authority, and the Consolidated Courts.) (Experience must have included public contact.) Or II Experience: The equivalent of six months of general clerical experience that involved public contact and completion of a public safety dispatch training course from an accredited school. Or III The equivalent of six months of general dispatching experience (such as ambulance, service vehicles, etc.). Or IV The equivalent of one year of general clerical experience that involved public contact. Special Requirements: 1. Hearing must be normal in each ear. 2. Ability to type 40 words per minute. 3. A thorough background investigation will be made of all prospective candidates including a psychological exam. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of: • The highways, main streets, major buildings and geography of Alameda County. • Simple record keeping. Ability to: • Read, write and alphabetize. • Follow written and oral instructions. • Retain oral information. • Learn the operation of two-way radio and telephone communications equipment. • Speak clearly and concisely in a well-modulated voice. • Learn to dispatch public safety equipment in an effective manner. • Deal tactfully with the public. • React with sound judgment under stress and emergency situations while doing several tasks simultaneously. • Learn statutes, rules and regulations applicable to communications. • Learn to operate electronic data terminals. • Listen and clarify incoming calls to extract pertinent information. • Write detailed reports. • Condense a message into a clear written passage. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS: 1) A review of applications to verity possession of minimum requirements. Those applicants who meet minimum qualifications for the class will move onto the next examination component. 2) Applicants that meet the minimum qualifications for the position will be invited to take aperformance examination which is includes a typing test and the CritiCall test. CritiCall is a software that tests job-related knowledge, skills, abilities and competencies critical for public safety dispatchers. The following are some of the areas CritiCall will assess (please note, the following is just an example of areas CritiCall tests for and is not necessarily the components candidates will be tested on): reasoning, stress tolerance, decision making & judgment, multitasking, prioritization, map reading, memory recall, comprehension, probability, data entry and decision-making. For more information regarding the CritiCall test, applicants may visit their website at: https://criticall911.com/dispatcher-testing/applicants/ . Applicants who pass the CritiCall test will be invited to the oral examination. 3) The oral examination will be weighted as 100% of the applicant's final score. Applicants who pass the oral examination will be placed on a list of candidates that are eligible to be referred to a background investigation, the final step in the examination process. CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. We reserve the right to make changes to the announced examination components. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the "What You Need To Know" section of our website: www.acgov.org/hrs . Selection Plan Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency: TENTATIVE SELECTION PLAN - For applications submitted by the April 2, 2024 , filing deadline. Deadline for Filing: Tuesday, April 2, 2024, at 5:00 PM Review of Applications for Minimum Qualifications: Tuesday, April 9, 2024 Typing Test and CritiCall Performance Exam: Friday, April 12, 2024 - Monday, April 22, 2024, 2:00 PM Oral Examination: *Monday, May 13, 2024, and Tuesday, May 14, 2024 *Updated 4/22/2024 *WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN* Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing . Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs . BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall wellbeing. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g., At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g., theme parks, cell phone, etc.) Childcare Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com, @acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page and clicking on the link 'last notice sent' for the respective recruitment. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box Noreply@jobaps.com are routed to an unmonitored mailbox. All notices are generated through an automated email notification system. Replies to the email box are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Elaine Lemi | Human Resources Analyst Human Resource Services, County of Alameda (510) 272-6434 | elaine.lemi@acgov.org DISASTER SERVICE WORKER All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY Alameda County has a diverse workforce, that is representative of the communities we serve and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: Continuous