California State University, San Bernardino (CSUSB)
5500 University Parkway, San Bernardino, CA 92407, USA
About University Enterprises Corporation at CSUSB (This is not a state position) University Enterprises Corporation at CSUSB ("UEC") supports the university's educational mission by providing quality services that complement the instructional program. The University depends upon UEC to provide services that cannot be supported with state funds. We’re responsible for business enterprises on campus including, but not limited to, dining, bookstore, convenience store, and vending services. We also serve as the grantee for federal, state, and local funding for research and sponsored projects. Position Summary Temporary, Exempt, Full Time, Benefited position through 6/30/2025 (Appointment may be renewed annually based upon availability of funds, availability of work and satisfactory job performance). Salary: $5,833.33- $7,500.00 per month. Location: San Bernardino. Work Schedule Exempt. 40 hours per week. Typically, Monday-Friday from 8:00AM-5:00PM though some nights, weekend work may be required. First Review Deadline This position will remain open until filled. Typical Activities Under minimal supervision of the IECE Director or his/her designee, the Program Manager will work independently to oversee the successful operation of all currently operating ERCs. Serve as the main programmatic point of contact for the ERCs and work onsite at each ERC location. Monitor operating budget and coordinate with UEC Auxiliary Accounting on all budget and financial transactions. Monitor Affiliate Partner agreements to ensure compliance and milestone completion. Work with all IECE programs to coordinate training schedules, materials, equipment, travel, and logistics to deliver the training on-site or virtually. Plan and confirm all training programs, special initiatives and events with Affiliate Partners, other partner organizations and/or IECE programs including but not limited to space, equipment, materials as well as attendance of participants. Develop a recruitment and outreach plan for the recruitment of Affiliate Partners and training participants in collaboration with other IECE programs as needed. Develop promotional materials and distribute on all IECE and program specific social media and email platforms. Manage and Update meeting room reservation calendars and prepare meeting rooms for meetings. Ensure the smooth and effective planning and functioning of training events Create event flyers, send out weekly online communications, flyer posting and managing monthly newsletters and events. Provide a monthly activity log to the IECE Director. Attend Daily/Weekly meetings as needed. Monitor submission portal and review all Affiliate Partner applications submitted. Provide frequent updates of pertinent and timely information regarding all ERC program activities, issues, and opportunities to the IECE Director and IECE leadership team. Answer all incoming calls for ERC Affiliate Partner services and assist clients. Communicate any changes last-minute changes in events to appropriate IECE programs and team members. Understand and respond to all clients’ needs and requests in a timely and professional manner. Use good time management skills in prioritizing work and scheduling workshops and events. Represent the IECE and the ERCs in an official capacity regarding program activities, and coordinate communication with the business community of the Inland Empire region area. Lead and manage the program in accordance with the core values of the IECE, which include the following: At IECE, regardless of your role, you MUST think like an owner. We have become one of the largest Entrepreneurship Centers in the world because we take complete ownership of everything we do. On our team, if you are not RESULTS DRIVEN, you will feel like a stranger in a strange land. Results are what our students, community members and key partners expect from us, and what we consistently deliver. Constant learning is essential. If we are to live our core focus, we must be experts delivering state of the art, progressive programs, and educational resources. Experts become leaders in their field because of their perpetual learning ambition - and they continue as leaders and influencers due to their willingness to learn, grow and expand. Represent the ERCs at weekly and quarterly/annual IECE leadership team meetings. Other duties as assigned. Minimum Qualifications Education: High School Diploma or GED. Experience: 3+ years of experience working in a program management, customer service, event planning or hospitality management role. Ideal candidates would have knowledge of and experience with small business technical assistance programs such as the Small Business Development Center (SBDC) and Women’s Business Center (WBC). 2 + or more years of experience working in facilities, or event planning related role. Other: Must have a valid California Driver’s License. Must be able to proficiently use Canva for graphic design for community event flyers. Must be able to post to and manage all social platforms, such as, but not limited to, Instagram, Facebook, and LinkedIn. Exceptional customer service skills. Strong verbal and written communication skills. Ability to effectively communicate with a wide range of stakeholders. Ability to multi-task and work under tight deadlines with a high level of accuracy. Must be flexible with work schedule for evening and weekend hours as needed. Demonstrate problem solving abilities and the ability to listen, understand, and follow directions and training for applicable job-related tasks. Must be proficient in the following programs: Canva, Word, Outlook, Adobe Acrobat, and Excel. Exhibit professionalism, professional attire, and demeanor at all times. Demonstrate organizational skills and ability to independently prioritize daily workload. Must work effectively with colleagues and clients. Excellent interpersonal skills Ability to maintain a positive attitude. Knowledge of applicable safety practices. Preferred Qualifications Bachelor's degree in a business or a closely related field is desired. Benefits Include: Medical, Dental, Vision, Flex Cash option CalPERS Retirement and CalPers 457 Group Term Life/ Accidental Death & Dismemberment (AD&D) Holidays & Personal Holiday Vacation and Sick pay accruals Educational Assistance Benefit is based on availability of funding. Workers' Compensation, Unemployment Insurance, State Disability Insurance EQUAL OPPORTUNITY EMPLOYER University Enterprises Corporation at CSUSB is committed to a diverse workforce and affirmative action, and is an equal opportunity employer. UEC maintains and promotes a policy of non-discrimination and non-harassment on the basis of race, sex, gender, color, age, religion, national origin, ancestry, marital status, sexual orientation, physical or mental disability, pregnancy, medical condition, genetic characteristics, status as a disabled veteran, or disabled veteran of the Vietnam era. To view the UEC Affirmative Action Program, please contact UEC Human Resources at (909) 537-7589 Monday through Friday between the hours of 8:00am and 5:00pm. As an equal opportunity employer, University Enterprises Corporation at CSUSB (UEC) is committed to a diverse workforce. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access UEC's career website as a result of your disability. You may request reasonable accommodations by calling UEC's Human Resources Manager at 909-537-7589. EEO AA Policy Statement Employment of Individuals with Disabilities and Protected Veterans Supplemental Information UEC is an EOE - Minority/Female/Disability/Veterans. This position will remain open until filled. This has been designated as a sensitive position. The selected candidate must successfully pass a thorough background investigation to include a criminal history check prior to appointment. Advertised: Apr 22 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 23, 2024
About University Enterprises Corporation at CSUSB (This is not a state position) University Enterprises Corporation at CSUSB ("UEC") supports the university's educational mission by providing quality services that complement the instructional program. The University depends upon UEC to provide services that cannot be supported with state funds. We’re responsible for business enterprises on campus including, but not limited to, dining, bookstore, convenience store, and vending services. We also serve as the grantee for federal, state, and local funding for research and sponsored projects. Position Summary Temporary, Exempt, Full Time, Benefited position through 6/30/2025 (Appointment may be renewed annually based upon availability of funds, availability of work and satisfactory job performance). Salary: $5,833.33- $7,500.00 per month. Location: San Bernardino. Work Schedule Exempt. 40 hours per week. Typically, Monday-Friday from 8:00AM-5:00PM though some nights, weekend work may be required. First Review Deadline This position will remain open until filled. Typical Activities Under minimal supervision of the IECE Director or his/her designee, the Program Manager will work independently to oversee the successful operation of all currently operating ERCs. Serve as the main programmatic point of contact for the ERCs and work onsite at each ERC location. Monitor operating budget and coordinate with UEC Auxiliary Accounting on all budget and financial transactions. Monitor Affiliate Partner agreements to ensure compliance and milestone completion. Work with all IECE programs to coordinate training schedules, materials, equipment, travel, and logistics to deliver the training on-site or virtually. Plan and confirm all training programs, special initiatives and events with Affiliate Partners, other partner organizations and/or IECE programs including but not limited to space, equipment, materials as well as attendance of participants. Develop a recruitment and outreach plan for the recruitment of Affiliate Partners and training participants in collaboration with other IECE programs as needed. Develop promotional materials and distribute on all IECE and program specific social media and email platforms. Manage and Update meeting room reservation calendars and prepare meeting rooms for meetings. Ensure the smooth and effective planning and functioning of training events Create event flyers, send out weekly online communications, flyer posting and managing monthly newsletters and events. Provide a monthly activity log to the IECE Director. Attend Daily/Weekly meetings as needed. Monitor submission portal and review all Affiliate Partner applications submitted. Provide frequent updates of pertinent and timely information regarding all ERC program activities, issues, and opportunities to the IECE Director and IECE leadership team. Answer all incoming calls for ERC Affiliate Partner services and assist clients. Communicate any changes last-minute changes in events to appropriate IECE programs and team members. Understand and respond to all clients’ needs and requests in a timely and professional manner. Use good time management skills in prioritizing work and scheduling workshops and events. Represent the IECE and the ERCs in an official capacity regarding program activities, and coordinate communication with the business community of the Inland Empire region area. Lead and manage the program in accordance with the core values of the IECE, which include the following: At IECE, regardless of your role, you MUST think like an owner. We have become one of the largest Entrepreneurship Centers in the world because we take complete ownership of everything we do. On our team, if you are not RESULTS DRIVEN, you will feel like a stranger in a strange land. Results are what our students, community members and key partners expect from us, and what we consistently deliver. Constant learning is essential. If we are to live our core focus, we must be experts delivering state of the art, progressive programs, and educational resources. Experts become leaders in their field because of their perpetual learning ambition - and they continue as leaders and influencers due to their willingness to learn, grow and expand. Represent the ERCs at weekly and quarterly/annual IECE leadership team meetings. Other duties as assigned. Minimum Qualifications Education: High School Diploma or GED. Experience: 3+ years of experience working in a program management, customer service, event planning or hospitality management role. Ideal candidates would have knowledge of and experience with small business technical assistance programs such as the Small Business Development Center (SBDC) and Women’s Business Center (WBC). 2 + or more years of experience working in facilities, or event planning related role. Other: Must have a valid California Driver’s License. Must be able to proficiently use Canva for graphic design for community event flyers. Must be able to post to and manage all social platforms, such as, but not limited to, Instagram, Facebook, and LinkedIn. Exceptional customer service skills. Strong verbal and written communication skills. Ability to effectively communicate with a wide range of stakeholders. Ability to multi-task and work under tight deadlines with a high level of accuracy. Must be flexible with work schedule for evening and weekend hours as needed. Demonstrate problem solving abilities and the ability to listen, understand, and follow directions and training for applicable job-related tasks. Must be proficient in the following programs: Canva, Word, Outlook, Adobe Acrobat, and Excel. Exhibit professionalism, professional attire, and demeanor at all times. Demonstrate organizational skills and ability to independently prioritize daily workload. Must work effectively with colleagues and clients. Excellent interpersonal skills Ability to maintain a positive attitude. Knowledge of applicable safety practices. Preferred Qualifications Bachelor's degree in a business or a closely related field is desired. Benefits Include: Medical, Dental, Vision, Flex Cash option CalPERS Retirement and CalPers 457 Group Term Life/ Accidental Death & Dismemberment (AD&D) Holidays & Personal Holiday Vacation and Sick pay accruals Educational Assistance Benefit is based on availability of funding. Workers' Compensation, Unemployment Insurance, State Disability Insurance EQUAL OPPORTUNITY EMPLOYER University Enterprises Corporation at CSUSB is committed to a diverse workforce and affirmative action, and is an equal opportunity employer. UEC maintains and promotes a policy of non-discrimination and non-harassment on the basis of race, sex, gender, color, age, religion, national origin, ancestry, marital status, sexual orientation, physical or mental disability, pregnancy, medical condition, genetic characteristics, status as a disabled veteran, or disabled veteran of the Vietnam era. To view the UEC Affirmative Action Program, please contact UEC Human Resources at (909) 537-7589 Monday through Friday between the hours of 8:00am and 5:00pm. As an equal opportunity employer, University Enterprises Corporation at CSUSB (UEC) is committed to a diverse workforce. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access UEC's career website as a result of your disability. You may request reasonable accommodations by calling UEC's Human Resources Manager at 909-537-7589. EEO AA Policy Statement Employment of Individuals with Disabilities and Protected Veterans Supplemental Information UEC is an EOE - Minority/Female/Disability/Veterans. This position will remain open until filled. This has been designated as a sensitive position. The selected candidate must successfully pass a thorough background investigation to include a criminal history check prior to appointment. Advertised: Apr 22 2024 Pacific Daylight Time Applications close: Closing Date/Time:
City of Tacoma, WA
Tacoma, Washington, United States
Position Description Tacoma Venues & Events is responsible for sports and entertainment venues within the City of Tacoma (including the Tacoma Dome, Greater Tacoma Convention Center, historic theaters, and Cheney Stadium), and the Special Events program. TVE is seeking a Guest and Staff Experience Coordinator to focus on enhancement of the guest experience at the Tacoma Dome and Greater Tacoma Convention Center and the overall TVE staff engagement. The successful candidate for this position will be the organizational champion for the guest and staff perspectives; ensure that guests, clients, and employees of TVE receive legendary service; foster an environment that promotes innovation and implementation of best industry practices to improve service delivery and efficiency. Key responsibilities: Identify, develop, and implement continuous improvements to the guest experience in the venues. Recommend policies, procedures, and best practices to advance the quality of the guest experience. Work closely with data analyst and third-party contractors (guest services, food & beverage, parking etc.), to develop and track Key Performance Indicators (KPIs). Review KPI results and make recommendations to contractors and TVE leadership for operational improvements to ensure outstanding guest experiences. Liaise with external event related partners including transportation services (transit, ride share etc.). Participate in event related service and security briefings with event production personnel, contract supervisors and staff. Analyze, track, and report on guest experience performance metrics from secret shopper programs, guest feedback, post event surveys, and observations; provide post event follow up reports and make recommendations for improvement. Create and distribute event and other pertinent details to ensure all staff have the necessary information to provide exceptional experiences. Manage venue wayfinding and directional signage, with brand oversight from marketing. Respond to guest concerns and inquiries in a timely and appropriate manner. Serve as subject matter expert to facilitate special accommodations, including sensory sensitivity needs, and all applicable Americans with Disabilities Act (ADA) requirements. Design and create new staff orientation for all TVE and contract staff to ensure cohesive understanding of TVE values and venue event policies and procedures. Design, create, and facilitate venue-centric annual and recurring guest experience training modules for all employees in alignment with TVE’s mission and values. Design, create, and facilitate staff award and recognition programs for full-time, part-time, and contract staff. Hire, train, schedule and supervise part-time Event Attendants. Develop and implement programs to track and enhance TVE and contractor staff engagement including participating in the organization of staff events. Serve as primary front of house venue manager on duty during Tacoma Dome events. Additional information about the Tacoma Venues & Events venues can be found at www.tacomavenues.org ! Qualifications Minimum Education* Bachelor's degree in hospitality, sports management/administration, business or directly related field. Minimum Experience* 4 years of event and meeting planning experience. *Equivalency: 1 year of experience = 1 year of education Licensing, Certifications and Other Requirements Washington State Driver's License Desired Qualifications Minimum two years' experience in face-to-face guest services, with a focus on the planning and coordination of event management activities at a stadium, arena, convention center, conference center, or other similar experience. A minimum of one year's supervisory experience. Familiarity with event ticketing software preferred. Work Schedule Must be willing to work extended, irregular and flexible hours as related to the event schedule, including working evenings, weekends and holidays as required. Physical Requirements & Working Conditions Intermittent movement around the workplace including extended walking on flat surfaces, stairs, and inclines both interior and exterior. Traversing, ascending or descending stairs, sloped terrain, or similar environments (climbing, balancing, walking). Communication and the exchange of information with others (hearing, seeing, talking. Regular operation of a computer, as well as use of a calculator, printer, and similar office tools (fingering, grasping, feeling, repetitive motions). Occasionally exerting up to 20 pounds of force to move, transport or position objects. Knowledge & Skills Basic customer service principles, techniques, and methodologies. Excellent communication skills with the ability to communicate information clearly to a wide range of stakeholders. Relationship management skills with a strong customer focus, proactively meeting customers and clients' needs. Proven interpersonal skills using tact, patience, courtesy, and empathy. Leadership skills and the ability to support a diverse front line team (including third party contractors). Highly organized to ensure all aspects of the work are carried out in a timely manner with high quality results. Solutions-focused with keen problem-solving skills and the ability to use creative solutions to solve problems unique to TVE venues, guests, and patrons; investigate situations and issues, gather, and analyze data, and prepare detailed reports and recommendations. Selection Process & Supplemental Information Interested individuals should apply online and attach a detailed resume and cover letter describing your responsibilities as it relates to the responsibilities of this position. NOTE: Applications received without attaching the required resume and cover letter will not progress in the selection process. This is a competitive selection process. Your responses on the application form and supplemental questionnaire will be reviewed and evaluated for the quality and quantity of education/experience in the areas listed. Applicants who have the strongest backgrounds related to the responsibilities of this position may be invited to participate in the interview process. Appointment is subject to passing a background check and may include a medical examination and drug screen. City of Tacoma Commitment to Diversity and Inclusion One of the primary goals of the Equity and Empowerment Initiative is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play. Communication from the City of Tacoma NOTE : For questions regarding this specific recruitment contact Kat Flores, HR Analyst. We primarily communicate via email during the application process. Emails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders. The online application system requires you to enter a substantial amount of information. In order for your application materials to be considered, all information must be submitted before the closing date and time listed on this job announcement. For assistance with the NEOGOV application process, questions regarding this job announcement, or if you are experiencing complications while applying, please contact the Human Resources office at 253-591-5400 by 4:00 pm of the closing date of the job announcement. This will allow time to assist you before the job announcement closes. ( For technical difficulties using the NeoGov system , call the applicant support line at 1-855-524-5627 between 6:00 AM and 5:00 PM Pacific Time.) The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Public Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives. Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Vision Coverage: For eligible employees and their eligible dependents. Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type. Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees. Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income. Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200. Other Employment Information Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit. Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule. Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees. Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice. Closing Date/Time: 5/9/2024 5:00 PM Pacific
Apr 20, 2024
Full Time
Position Description Tacoma Venues & Events is responsible for sports and entertainment venues within the City of Tacoma (including the Tacoma Dome, Greater Tacoma Convention Center, historic theaters, and Cheney Stadium), and the Special Events program. TVE is seeking a Guest and Staff Experience Coordinator to focus on enhancement of the guest experience at the Tacoma Dome and Greater Tacoma Convention Center and the overall TVE staff engagement. The successful candidate for this position will be the organizational champion for the guest and staff perspectives; ensure that guests, clients, and employees of TVE receive legendary service; foster an environment that promotes innovation and implementation of best industry practices to improve service delivery and efficiency. Key responsibilities: Identify, develop, and implement continuous improvements to the guest experience in the venues. Recommend policies, procedures, and best practices to advance the quality of the guest experience. Work closely with data analyst and third-party contractors (guest services, food & beverage, parking etc.), to develop and track Key Performance Indicators (KPIs). Review KPI results and make recommendations to contractors and TVE leadership for operational improvements to ensure outstanding guest experiences. Liaise with external event related partners including transportation services (transit, ride share etc.). Participate in event related service and security briefings with event production personnel, contract supervisors and staff. Analyze, track, and report on guest experience performance metrics from secret shopper programs, guest feedback, post event surveys, and observations; provide post event follow up reports and make recommendations for improvement. Create and distribute event and other pertinent details to ensure all staff have the necessary information to provide exceptional experiences. Manage venue wayfinding and directional signage, with brand oversight from marketing. Respond to guest concerns and inquiries in a timely and appropriate manner. Serve as subject matter expert to facilitate special accommodations, including sensory sensitivity needs, and all applicable Americans with Disabilities Act (ADA) requirements. Design and create new staff orientation for all TVE and contract staff to ensure cohesive understanding of TVE values and venue event policies and procedures. Design, create, and facilitate venue-centric annual and recurring guest experience training modules for all employees in alignment with TVE’s mission and values. Design, create, and facilitate staff award and recognition programs for full-time, part-time, and contract staff. Hire, train, schedule and supervise part-time Event Attendants. Develop and implement programs to track and enhance TVE and contractor staff engagement including participating in the organization of staff events. Serve as primary front of house venue manager on duty during Tacoma Dome events. Additional information about the Tacoma Venues & Events venues can be found at www.tacomavenues.org ! Qualifications Minimum Education* Bachelor's degree in hospitality, sports management/administration, business or directly related field. Minimum Experience* 4 years of event and meeting planning experience. *Equivalency: 1 year of experience = 1 year of education Licensing, Certifications and Other Requirements Washington State Driver's License Desired Qualifications Minimum two years' experience in face-to-face guest services, with a focus on the planning and coordination of event management activities at a stadium, arena, convention center, conference center, or other similar experience. A minimum of one year's supervisory experience. Familiarity with event ticketing software preferred. Work Schedule Must be willing to work extended, irregular and flexible hours as related to the event schedule, including working evenings, weekends and holidays as required. Physical Requirements & Working Conditions Intermittent movement around the workplace including extended walking on flat surfaces, stairs, and inclines both interior and exterior. Traversing, ascending or descending stairs, sloped terrain, or similar environments (climbing, balancing, walking). Communication and the exchange of information with others (hearing, seeing, talking. Regular operation of a computer, as well as use of a calculator, printer, and similar office tools (fingering, grasping, feeling, repetitive motions). Occasionally exerting up to 20 pounds of force to move, transport or position objects. Knowledge & Skills Basic customer service principles, techniques, and methodologies. Excellent communication skills with the ability to communicate information clearly to a wide range of stakeholders. Relationship management skills with a strong customer focus, proactively meeting customers and clients' needs. Proven interpersonal skills using tact, patience, courtesy, and empathy. Leadership skills and the ability to support a diverse front line team (including third party contractors). Highly organized to ensure all aspects of the work are carried out in a timely manner with high quality results. Solutions-focused with keen problem-solving skills and the ability to use creative solutions to solve problems unique to TVE venues, guests, and patrons; investigate situations and issues, gather, and analyze data, and prepare detailed reports and recommendations. Selection Process & Supplemental Information Interested individuals should apply online and attach a detailed resume and cover letter describing your responsibilities as it relates to the responsibilities of this position. NOTE: Applications received without attaching the required resume and cover letter will not progress in the selection process. This is a competitive selection process. Your responses on the application form and supplemental questionnaire will be reviewed and evaluated for the quality and quantity of education/experience in the areas listed. Applicants who have the strongest backgrounds related to the responsibilities of this position may be invited to participate in the interview process. Appointment is subject to passing a background check and may include a medical examination and drug screen. City of Tacoma Commitment to Diversity and Inclusion One of the primary goals of the Equity and Empowerment Initiative is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play. Communication from the City of Tacoma NOTE : For questions regarding this specific recruitment contact Kat Flores, HR Analyst. We primarily communicate via email during the application process. Emails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders. The online application system requires you to enter a substantial amount of information. In order for your application materials to be considered, all information must be submitted before the closing date and time listed on this job announcement. For assistance with the NEOGOV application process, questions regarding this job announcement, or if you are experiencing complications while applying, please contact the Human Resources office at 253-591-5400 by 4:00 pm of the closing date of the job announcement. This will allow time to assist you before the job announcement closes. ( For technical difficulties using the NeoGov system , call the applicant support line at 1-855-524-5627 between 6:00 AM and 5:00 PM Pacific Time.) The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Public Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives. Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Vision Coverage: For eligible employees and their eligible dependents. Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type. Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees. Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income. Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200. Other Employment Information Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit. Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule. Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees. Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice. Closing Date/Time: 5/9/2024 5:00 PM Pacific
Cal State University (CSU) East Bay
25800 Carlos Bee Boulevard, Hayward, CA 94542, USA
Salary and Benefits PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $77,250.00 per year to $87,550.00 per year. This position is a Management Personnel Plan (MPP) position in the CSU, and serves at the pleasure of the President. The CSU enjoys a generous benefits program with employer paid life insurance ($100,000), as well as health, dental, and vision insurance with the monthly premium largely paid by the CSU. Additionally, we offer a broad range of other benefits which includes dependent and health care reimbursement accounts, tuition fee waiver, 401k, 457 and 403(b) plans. The CSU belongs to the CalPERS retirement plan in which medical and dental insurance continues in qualified retirement. The CSU has 14 paid holidays, one personal holiday and the position earns 24 days of vacation and 12 days of sick leave per year. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. Classification Administrator I About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position Under the general supervision of the Director of Facilities Operations, the Custodial Service Supervisor will supervise the day-to-day operations of the department’s swing shift custodial team which supports approximately 2,000,000 square feet of space at Cal State East Bay. This position will perform a variety of administrative, supervisory and other duties as required in order to meet the operational needs of the campus. Additionally, the Custodial Service Supervisor will staff the Facilities after-hours phone line during their work shift - fielding calls and providing support as needed until 10:00pm, during the regularly scheduled work shift. Work Schedule: Mondays through Fridays from 3:00pm to 11:30pm. Responsibilities Staff Management: Oversee, assign and direct custodial service activities in all campus buildings. Manage and supervise swing shift custodians (approximately eleven employees) and related contracted support services. Develop work schedules for custodial services, staffing, and equipment: estimate time, staffing and materials required for general cleaning maintenance, maintain records of personnel absences, assess and respond to staffing needs, evaluate performance, develop and conduct staff training programs, handle employee concerns, counsel and implement disciplinary actions as required. Recommend solutions pertaining to cleaning and regular maintenance issues; attend various service-related meetings. Recruit and provide required training and orientation of new hires to minimize staff turnover and support retention. Customer Expectations, Service Levels and Campus Sustainability Goals: Work in an equitable manner across all levels and differences; for example with peers, faculty, administration, and students to coordinate custodial services requests, plan and organize custodial operations serving all areas of the campus; control and standardize custodial procedures, materials and equipment; and investigate problem or potential problem areas. Meet with campus stakeholders as required to ensure service levels are being met. Evaluate and purchase equipment to maintain a high level of efficiency. Develop and implement building inspections, establish standards of cleanliness and ensure staff adhere to established cleanliness standards. Ensure that all work is performed and completed in a safe and efficient manner while conforming the University's established policies and procedures. Collaborate with other members of Facilities Development & Operations (FD&O) to meet the department's sustainability goals and objectives. Budgets Management and Service Performance Metrics: Assist Custodial Manager and Director in the management of the custodial department's annual operating budget of approximately $3 million. Ensure the proper care and use of University credit card, invoice approval, equipment purchase approval and research of technologies and equipment to improve services and safety. Develop and maintain custodial related performance metric reports; make inspections and maintain the required standards of safety and sanitation within the campus; manage the necessary corrective actions from building occupants' complaints; and establish quality standards for rendered services. Develop and conduct surveys to ensure service levels are achieved. Differentiate between routine maintenance and customer related services; track and maintain custodial related inventory of materials, supplies and equipment and provide associated reports as requested. Other Duties: Participate in the department's rotating campus manager on-call duties for after business hours and on holidays. Perform special projects as assigned. Minimum Qualifications Education and Experience: Bachelor's degree from an accredited college or university, or an equivalent combination of education and work experience in a related custodial or hospitality field. Two years of direct supervisory/management experience in custodial operations and hospitality environment with experience managing a large, diverse staff, working in a higher education or multilayered organization. Demonstrated strong leadership skills and Excellent customer service skills. Personnel management. Licenses, Certificates Degrees, and Credentials: Possession of (or ability to obtain by date of hire) a valid Class C California Driver's License. Required Qualifications Culturally competent leadership and team development skills. The ability to implement development plans, ensuring staff possess skills and expertise to successfully meet the expectations of their work. Demonstrated interpersonal skills to build positive relationships across a diverse workforce to promote a climate of trust. Comprehensive knowledge of effective personnel management practices and supervisory skills, including motivation, training, professional development, conflict resolution, and progressive discipline. Demonstrated ability to interact and communicate in an effective and dependable manner, as well as to establish and maintain cooperative working relationships with students, staff, faculty, co workers and patrons to meet the standards and objectives of the custodial department. Possess leadership presence and be accessible to meet with subordinates to address staff issues in a timely manner. Ability to provide direction and guidance to ensure staff perform as expected. Ability to effectively communicate expectations, encourage open communication and solicit feedback in a manner that is respectful of differences. Demonstrated ability to write, communicate and present at a level appropriate for the duties of the position and to follow verbal and written instructions on policies, procedures and to ensure safety. Time management, planning and organizational skills while attending to details and the demands of the position and ability to plan and organize custodial team(s) to complete assignments efficiently and effectively. Ability to communicate effectively with other managers and supervisors across different work shifts to ensure business continuity. Knowledge of equitable practices in a custodial operations environment. Extensive knowledge and understanding of custodial operations and related safety procedures in a higher education or similar environment Ability to utilize standard CMMS software, standard word processing and related computer software for tracking, reporting, and customer communication. Ability to respond to routine inquiries and explain standard policies and procedures to others. Must be capable of walking a significant amount of time daily. Preferred Skills and Knowledge Direct supervisory/management experience in custodian or housekeeping operations in higher educational institutions, healthcare, large organization or hospitality industry in a unionized environment. Bi-lingual in Spanish. License/Certification Possession of (or ability to obtain by date of hire) a valid Class C California Driver's License. Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. At Cal State East Bay, the following nine competencies have been identified as valued leadership qualities: Communication, Cooperation, Delegation, Empathy, Feedback, Innovation, Leadership Presence, Passion and Strategic Ability. While we may not expect our managers to exhibit all of these competencies, we do expect them to aspire to develop them. As part of the annual evaluation review process, the Custodial Services Supervisor will be evaluated on each. Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Advertised: Apr 25 2024 Pacific Daylight Time Applications close: Aug 26 2024 Pacific Daylight Time Closing Date/Time:
Apr 26, 2024
Salary and Benefits PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $77,250.00 per year to $87,550.00 per year. This position is a Management Personnel Plan (MPP) position in the CSU, and serves at the pleasure of the President. The CSU enjoys a generous benefits program with employer paid life insurance ($100,000), as well as health, dental, and vision insurance with the monthly premium largely paid by the CSU. Additionally, we offer a broad range of other benefits which includes dependent and health care reimbursement accounts, tuition fee waiver, 401k, 457 and 403(b) plans. The CSU belongs to the CalPERS retirement plan in which medical and dental insurance continues in qualified retirement. The CSU has 14 paid holidays, one personal holiday and the position earns 24 days of vacation and 12 days of sick leave per year. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. Classification Administrator I About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position Under the general supervision of the Director of Facilities Operations, the Custodial Service Supervisor will supervise the day-to-day operations of the department’s swing shift custodial team which supports approximately 2,000,000 square feet of space at Cal State East Bay. This position will perform a variety of administrative, supervisory and other duties as required in order to meet the operational needs of the campus. Additionally, the Custodial Service Supervisor will staff the Facilities after-hours phone line during their work shift - fielding calls and providing support as needed until 10:00pm, during the regularly scheduled work shift. Work Schedule: Mondays through Fridays from 3:00pm to 11:30pm. Responsibilities Staff Management: Oversee, assign and direct custodial service activities in all campus buildings. Manage and supervise swing shift custodians (approximately eleven employees) and related contracted support services. Develop work schedules for custodial services, staffing, and equipment: estimate time, staffing and materials required for general cleaning maintenance, maintain records of personnel absences, assess and respond to staffing needs, evaluate performance, develop and conduct staff training programs, handle employee concerns, counsel and implement disciplinary actions as required. Recommend solutions pertaining to cleaning and regular maintenance issues; attend various service-related meetings. Recruit and provide required training and orientation of new hires to minimize staff turnover and support retention. Customer Expectations, Service Levels and Campus Sustainability Goals: Work in an equitable manner across all levels and differences; for example with peers, faculty, administration, and students to coordinate custodial services requests, plan and organize custodial operations serving all areas of the campus; control and standardize custodial procedures, materials and equipment; and investigate problem or potential problem areas. Meet with campus stakeholders as required to ensure service levels are being met. Evaluate and purchase equipment to maintain a high level of efficiency. Develop and implement building inspections, establish standards of cleanliness and ensure staff adhere to established cleanliness standards. Ensure that all work is performed and completed in a safe and efficient manner while conforming the University's established policies and procedures. Collaborate with other members of Facilities Development & Operations (FD&O) to meet the department's sustainability goals and objectives. Budgets Management and Service Performance Metrics: Assist Custodial Manager and Director in the management of the custodial department's annual operating budget of approximately $3 million. Ensure the proper care and use of University credit card, invoice approval, equipment purchase approval and research of technologies and equipment to improve services and safety. Develop and maintain custodial related performance metric reports; make inspections and maintain the required standards of safety and sanitation within the campus; manage the necessary corrective actions from building occupants' complaints; and establish quality standards for rendered services. Develop and conduct surveys to ensure service levels are achieved. Differentiate between routine maintenance and customer related services; track and maintain custodial related inventory of materials, supplies and equipment and provide associated reports as requested. Other Duties: Participate in the department's rotating campus manager on-call duties for after business hours and on holidays. Perform special projects as assigned. Minimum Qualifications Education and Experience: Bachelor's degree from an accredited college or university, or an equivalent combination of education and work experience in a related custodial or hospitality field. Two years of direct supervisory/management experience in custodial operations and hospitality environment with experience managing a large, diverse staff, working in a higher education or multilayered organization. Demonstrated strong leadership skills and Excellent customer service skills. Personnel management. Licenses, Certificates Degrees, and Credentials: Possession of (or ability to obtain by date of hire) a valid Class C California Driver's License. Required Qualifications Culturally competent leadership and team development skills. The ability to implement development plans, ensuring staff possess skills and expertise to successfully meet the expectations of their work. Demonstrated interpersonal skills to build positive relationships across a diverse workforce to promote a climate of trust. Comprehensive knowledge of effective personnel management practices and supervisory skills, including motivation, training, professional development, conflict resolution, and progressive discipline. Demonstrated ability to interact and communicate in an effective and dependable manner, as well as to establish and maintain cooperative working relationships with students, staff, faculty, co workers and patrons to meet the standards and objectives of the custodial department. Possess leadership presence and be accessible to meet with subordinates to address staff issues in a timely manner. Ability to provide direction and guidance to ensure staff perform as expected. Ability to effectively communicate expectations, encourage open communication and solicit feedback in a manner that is respectful of differences. Demonstrated ability to write, communicate and present at a level appropriate for the duties of the position and to follow verbal and written instructions on policies, procedures and to ensure safety. Time management, planning and organizational skills while attending to details and the demands of the position and ability to plan and organize custodial team(s) to complete assignments efficiently and effectively. Ability to communicate effectively with other managers and supervisors across different work shifts to ensure business continuity. Knowledge of equitable practices in a custodial operations environment. Extensive knowledge and understanding of custodial operations and related safety procedures in a higher education or similar environment Ability to utilize standard CMMS software, standard word processing and related computer software for tracking, reporting, and customer communication. Ability to respond to routine inquiries and explain standard policies and procedures to others. Must be capable of walking a significant amount of time daily. Preferred Skills and Knowledge Direct supervisory/management experience in custodian or housekeeping operations in higher educational institutions, healthcare, large organization or hospitality industry in a unionized environment. Bi-lingual in Spanish. License/Certification Possession of (or ability to obtain by date of hire) a valid Class C California Driver's License. Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. At Cal State East Bay, the following nine competencies have been identified as valued leadership qualities: Communication, Cooperation, Delegation, Empathy, Feedback, Innovation, Leadership Presence, Passion and Strategic Ability. While we may not expect our managers to exhibit all of these competencies, we do expect them to aspire to develop them. As part of the annual evaluation review process, the Custodial Services Supervisor will be evaluated on each. Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Advertised: Apr 25 2024 Pacific Daylight Time Applications close: Aug 26 2024 Pacific Daylight Time Closing Date/Time:
CSU, Sacramento
6000 J Street, Sacramento, CA 95819, USA
Working Title: Travel Program Assistant Classification Title: Administrative Support Coordinator II Posting Details Priority Application Date (Posting will remain open until filled): Monday, March 25, 2024 @ 11:55pm PST Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary Under the general supervision of the Accounts Payable & Travel Manager and receiving lead work direction from the Travel Program Specialist, the incumbent will provide day-to-day travel expense and report processing and other related duties as assigned. FLSA : Non Exempt (Eligible for overtime compensation) Anticipated Hiring Range : $3,865 per month - $4,482 per month; commensurate with the candidate's education, experience, skills, and training. CSU Classification Salary Range : $3,865 per month - $6,336 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 2 Recruitment Type : Regular (Probationary) Time Base : Full-Time Pay Plan : 12 months Work Hours : Monday - Friday 8 am - 5 pm; May be eligible for a partial telework schedule, upon management approval, following completion of probation. Department Information The Accounts Payable and Travel offices provide administrative and fiscal support to the campus community and its suppliers. Payments are made in accordance with the laws of the state of California, applicable federal laws, including Internal Revenue Service regulations, and the policies and procedures of the University. https://www.csus.edu/administration-business-affairs/internal/accounts-payable/ Minimum Qualifications Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. Required Qualifications Knowledge, Skills, Abilities 1. Knowledge in financial record-keeping and general office methods, procedures, and practices. 2. Demonstrated accurate data entry and mathematical computation skills. 3. Ability to review and perform three-way and two-way invoice matching to PO’s for accuracy, completeness, validity, and adherence to policy. 4. Ability to compute and post numbers rapidly and accurately. 5. Ability to follow directions, work independently, make sound decisions and recommendations based on established procedures and policies. 6. Ability to exercise tact, courtesy, alertness, and good judgement in responding to others. 7. Reading, writing, listening, and comprehension skills in the English language at a level appropriate to the position. 8. Ability to utilize software programs such as; Microsoft Word, Outlook, Excel, and Power Point; Abobe eSign and Hyland OnBase document management. 9. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Experience 10. Equivalent to one (1) year financial record-keeping experience which has provided the above knowledge, skills and abilities. Conditions of Employment - Ability to pass background check. Preferred Qualifications 11. Experience utilizing Concur travel system. 12. Working knowledge of California State University travel and hospitality policies and procedures. 13. Travel management or administrative experience in higher education. Documents Needed to Apply Resume and cover letter Failure to upload required documentation may result in disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Mar 11 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 12, 2024
Working Title: Travel Program Assistant Classification Title: Administrative Support Coordinator II Posting Details Priority Application Date (Posting will remain open until filled): Monday, March 25, 2024 @ 11:55pm PST Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary Under the general supervision of the Accounts Payable & Travel Manager and receiving lead work direction from the Travel Program Specialist, the incumbent will provide day-to-day travel expense and report processing and other related duties as assigned. FLSA : Non Exempt (Eligible for overtime compensation) Anticipated Hiring Range : $3,865 per month - $4,482 per month; commensurate with the candidate's education, experience, skills, and training. CSU Classification Salary Range : $3,865 per month - $6,336 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 2 Recruitment Type : Regular (Probationary) Time Base : Full-Time Pay Plan : 12 months Work Hours : Monday - Friday 8 am - 5 pm; May be eligible for a partial telework schedule, upon management approval, following completion of probation. Department Information The Accounts Payable and Travel offices provide administrative and fiscal support to the campus community and its suppliers. Payments are made in accordance with the laws of the state of California, applicable federal laws, including Internal Revenue Service regulations, and the policies and procedures of the University. https://www.csus.edu/administration-business-affairs/internal/accounts-payable/ Minimum Qualifications Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. Required Qualifications Knowledge, Skills, Abilities 1. Knowledge in financial record-keeping and general office methods, procedures, and practices. 2. Demonstrated accurate data entry and mathematical computation skills. 3. Ability to review and perform three-way and two-way invoice matching to PO’s for accuracy, completeness, validity, and adherence to policy. 4. Ability to compute and post numbers rapidly and accurately. 5. Ability to follow directions, work independently, make sound decisions and recommendations based on established procedures and policies. 6. Ability to exercise tact, courtesy, alertness, and good judgement in responding to others. 7. Reading, writing, listening, and comprehension skills in the English language at a level appropriate to the position. 8. Ability to utilize software programs such as; Microsoft Word, Outlook, Excel, and Power Point; Abobe eSign and Hyland OnBase document management. 9. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Experience 10. Equivalent to one (1) year financial record-keeping experience which has provided the above knowledge, skills and abilities. Conditions of Employment - Ability to pass background check. Preferred Qualifications 11. Experience utilizing Concur travel system. 12. Working knowledge of California State University travel and hospitality policies and procedures. 13. Travel management or administrative experience in higher education. Documents Needed to Apply Resume and cover letter Failure to upload required documentation may result in disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Mar 11 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Program Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department College of Professional & Global Education Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0 FTE) Work Schedule Monday - Friday; 8:00 am -5:00 pm Anticipated Hiring Range $4,376.00 - $5,250.00 Per Month ($52,512.00 - $63,000.00 Annually) Salary is commensurate with experience. Position Summary The Center for Global Engagement (CGE) program coordinator (PC) is responsible for coordinating administrative, business, and operational processes for the unit. The PC will also support the admission lead in processing applications and data entry. The PC reports to the Assistant Dean and may receive work direction from program managers and leads. The PC will handle all faculty hiring requests, faculty payment requests, fiscal requests, and enter data into Campus Solutions and various spreadsheets for record-keeping and informational purposes, as requested. Position Information Operations and admissions processing support Schedule classes in Campus Solutions. Maintain, keep current, and organize and format information and data in spreadsheets and Box folders according to a logical structure so that information is easily accessible. Enter data into Campus Solutions as requested by program leads and program specialists. Support admissions lead by processing applications and data entry as needed. Act as a DSO (Designated School Official) with responsibility for issuing initial I-20s, tracking visa status, and backing up admissions lead as needed. Report student information to SEVIS in accordance with federal guidelines. Produce weekly and ad hoc admission and enrollment reports. Update student data in Salesforce, CS, SEVIS, and other student data management systems. Ensure accurate enrollment and program fee data and collaborate with CPaGE enrollment team so that all tuition and fees are posted, and refunds managed in a timely manner. Submit necessary paperwork to CPaGE Fiscal team to facilitate payment of interdepartmental transfers. Order transcripts from the SF State registrar and generate CPaGE transcripts, grade reports, and certificates, and send to international university partners. Prepare and submit requisitions, P.O. requests, hospitality, travel claims and other fiscal paperwork. Collect and submit necessary documentation to subsidy department to ensure timely invoicing for groups and sponsored students. Monitor and order office supplies. Coordinate all facilities requests. Coordinate student activities, excursions, and special event logistics, including all related purchasing. Reserve classrooms. Mail immigration and other student documents as needed. Coordinate with mailroom to receive deliveries. Faculty and Student Assistant Hiring and Payroll Collaborate with CPaGE faculty payroll team. Follow the standard operating procedure for requesting faculty appointment letters and faculty payments and meet all deadlines. Prepare hiring request forms. Enter data for appointment letters and payroll into faculty payroll spreadsheets and Campus Solutions. Consult with faculty payroll team regarding custom payments or exceptions. Process honoraria for SF State University faculty and external guest presenters. In collaboration with program leads/manager, coordinate student assistant hiring and timesheet approval process. Other duties as assigned. Minimum Qualifications Requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Working knowledge of general practices, program, and/or administrative specialty. Basic knowledge of and ability to apply fundamental concepts. Working knowledge of budget policies and procedures. Working knowledge of general practices, program, and/or administrative specialty. Ability to learn, interpret, and apply a wide variety of policies and procedures relating to and impacting the applicable program, organizational unit, and/or administrative specialty. Knowledge of basic methods and procedures for research and statistical analysis and the ability to apply them. Ability to analyze data and make accurate projections using business mathematics and basic statistical techniques. Ability to organize and plan work and projects including handling multiple priorities. Ability to make independent decisions and exercise sound judgment. Ability to compile, write, and present reports related to program or administrative specialty. Demonstrated ability to establish and maintain effective working relationships within and outside the work group and serve as a liaison for the organizational unit. Core Competencies - embody the following competencies: Bias toward collaboration and teamwork. Effective oral, written, and nonverbal communication skills. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion Demonstrate behaviors that are in line with the User-Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) Demonstrate safe work practices for oneself, others and the office environment. Preferred Qualifications Bachelor’s degree Experience in program coordination, student services in a public university Fiscal experience Fluency with using Excel spreadsheets High-level customer service skills Attention to detail Excellent organizational and writing skills Experience working in an international educational setting Experience using the Salesforce database or other Customer Relation Management software Experience communicating with people from different backgrounds Experience working on teams Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Apr 16 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 17, 2024
Working Title Program Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department College of Professional & Global Education Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0 FTE) Work Schedule Monday - Friday; 8:00 am -5:00 pm Anticipated Hiring Range $4,376.00 - $5,250.00 Per Month ($52,512.00 - $63,000.00 Annually) Salary is commensurate with experience. Position Summary The Center for Global Engagement (CGE) program coordinator (PC) is responsible for coordinating administrative, business, and operational processes for the unit. The PC will also support the admission lead in processing applications and data entry. The PC reports to the Assistant Dean and may receive work direction from program managers and leads. The PC will handle all faculty hiring requests, faculty payment requests, fiscal requests, and enter data into Campus Solutions and various spreadsheets for record-keeping and informational purposes, as requested. Position Information Operations and admissions processing support Schedule classes in Campus Solutions. Maintain, keep current, and organize and format information and data in spreadsheets and Box folders according to a logical structure so that information is easily accessible. Enter data into Campus Solutions as requested by program leads and program specialists. Support admissions lead by processing applications and data entry as needed. Act as a DSO (Designated School Official) with responsibility for issuing initial I-20s, tracking visa status, and backing up admissions lead as needed. Report student information to SEVIS in accordance with federal guidelines. Produce weekly and ad hoc admission and enrollment reports. Update student data in Salesforce, CS, SEVIS, and other student data management systems. Ensure accurate enrollment and program fee data and collaborate with CPaGE enrollment team so that all tuition and fees are posted, and refunds managed in a timely manner. Submit necessary paperwork to CPaGE Fiscal team to facilitate payment of interdepartmental transfers. Order transcripts from the SF State registrar and generate CPaGE transcripts, grade reports, and certificates, and send to international university partners. Prepare and submit requisitions, P.O. requests, hospitality, travel claims and other fiscal paperwork. Collect and submit necessary documentation to subsidy department to ensure timely invoicing for groups and sponsored students. Monitor and order office supplies. Coordinate all facilities requests. Coordinate student activities, excursions, and special event logistics, including all related purchasing. Reserve classrooms. Mail immigration and other student documents as needed. Coordinate with mailroom to receive deliveries. Faculty and Student Assistant Hiring and Payroll Collaborate with CPaGE faculty payroll team. Follow the standard operating procedure for requesting faculty appointment letters and faculty payments and meet all deadlines. Prepare hiring request forms. Enter data for appointment letters and payroll into faculty payroll spreadsheets and Campus Solutions. Consult with faculty payroll team regarding custom payments or exceptions. Process honoraria for SF State University faculty and external guest presenters. In collaboration with program leads/manager, coordinate student assistant hiring and timesheet approval process. Other duties as assigned. Minimum Qualifications Requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Working knowledge of general practices, program, and/or administrative specialty. Basic knowledge of and ability to apply fundamental concepts. Working knowledge of budget policies and procedures. Working knowledge of general practices, program, and/or administrative specialty. Ability to learn, interpret, and apply a wide variety of policies and procedures relating to and impacting the applicable program, organizational unit, and/or administrative specialty. Knowledge of basic methods and procedures for research and statistical analysis and the ability to apply them. Ability to analyze data and make accurate projections using business mathematics and basic statistical techniques. Ability to organize and plan work and projects including handling multiple priorities. Ability to make independent decisions and exercise sound judgment. Ability to compile, write, and present reports related to program or administrative specialty. Demonstrated ability to establish and maintain effective working relationships within and outside the work group and serve as a liaison for the organizational unit. Core Competencies - embody the following competencies: Bias toward collaboration and teamwork. Effective oral, written, and nonverbal communication skills. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion Demonstrate behaviors that are in line with the User-Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) Demonstrate safe work practices for oneself, others and the office environment. Preferred Qualifications Bachelor’s degree Experience in program coordination, student services in a public university Fiscal experience Fluency with using Excel spreadsheets High-level customer service skills Attention to detail Excellent organizational and writing skills Experience working in an international educational setting Experience using the Salesforce database or other Customer Relation Management software Experience communicating with people from different backgrounds Experience working on teams Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Apr 16 2024 Pacific Daylight Time Applications close: Closing Date/Time:
CSU, Sacramento
6000 J Street, Sacramento, CA 95819, USA
Working Title: Customer Service Coordinator Classification Title: Administrative Support Coordinator II Posting Details Priority Application Date (Posting will remain open until filled): Wednesday, March 13, 2024 at 11:55pm PST Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary Under general direction of the Manager of Customer Service, with lead direction from the Business Services Analyst, the Customer Service Coordinator (CSC) works in the Customer Service Center as part of a team that is the face of Facilities Management to the campus. The CSC works independently, to handle multiple customer service priorities and projects while independently applying a variety of policies and procedures. The CSC makes independent decisions on day-today operations and interacts at the highest levels within and outside the university, often in sensitive interpersonal situations, using discretion and judgement. The CSC has full accountability for evaluating Customer Service Center requests to determine the appropriate course of action; reviewing craft timesheets and completed work orders for accuracy and completeness, preparing department chargeback work orders for billing, and assisting with billing reports. The CSC will independently oversee the distribution and receipt of keys and electronic access devices to members of the campus community; assist in maintaining the integrity of the University electronic access system for entrances and exits to buildings and grounds while providing lead guidance to an ASC I in the same duties. In addition to Customer Service duties, the CSC will also provide a variety of administrative support coordination to the Department of Facilities Management as a whole, both as primary and as back up. They will oversee specialized projects from the planning, initiating, executing, and coordinating as well as implementing and evaluating results. Tasks include but are not limited to: correspondence and tracking of elevator permits; entering AiM external charges; updating project tracking spreadsheets, analyzing signage requests and coordinating and communicating with various external departments for final review and approval submitted to the Minor Design Change (MDCC) committee; create requisitions, manage and revise purchase orders, evaluate invoices for completion, route for signatures and submit for payment; process travel claims; plan and coordinate large events; setup meetings, manage calendars of other staff and coordinate other minor administrative tasks as needed. FLSA : Non-Exempt (Eligible for overtime compensation) Anticipated Hiring Range : $3,865 per month to $4,384 per month; commensurate with candidate's education, experience, skills, and training. CSU Classification Salary Range : $3,865 - $6,336 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 2 Recruitment Type : Regular (Probationary) Time Base : Full-Time Pay Plan : 12 months Work Hours : Monday - Friday, 8:00a.m. - 5:00p.m. May be eligible for a partial telework schedule, upon management approval, following a training period. Department Information Facilities Management is the steward for the University buildings, physical infrastructure, grounds, and landscape. We perform maintenance and renovation of facilities; plan and manage new construction; support University initiatives though our commitment to building a welcoming campus which covers over 50 buildings on 616 acres; and by creating a dynamic physical environment for students, faculty, staff, and the community. Facilities Management is divided into six departments: Planning, Design and Construction Administrative Services Grounds and Custodian Operations Facility and Central Plant Operations Space Management Sac State Sustainability https://www.csus.edu/administration-business-affairs/facilities-management/ Minimum Qualifications Entry to this classification requires a fully functional knowledge of and skills in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. Required Qualifications Experience Experience providing clerical and administrative support functions in an office environment. Experience using and operating standard office equipment such as computer, copier, fax and scanner. Experience providing customer service using tact and diplomacy to various constituents. Knowledge, Skills, Abilities Expertise in using office software packages, technology, and systems (e.g. Microsoft Outlook, Word, Excel, Access and PowerPoint). Ability to effectively handle interpersonal interactions at all levels and handle highly sensitive interpersonal situations Knowledge of record-keeping, office electronic filing systems and procedures. Exceptional communication skills, both verbally and in writing. Ability to be self-motivated and work independently as well as part of a team. Outstanding organizational and time management skills. Ability to interpret and apply policies and procedures independently, and use judgment and discretion to act when precedents do not exist. Effective problem-solving skills with the ability to develop practical and thorough solutions. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Conditions of Employment Ability to successfully complete a background check. Preferred Qualifications Experience in a facilities or equivalent environment. Experience using an enterprise resource planning system such as PeopleSoft. Experience working at an institution of higher education, such as the California State University system. Experience using a database system, preferably a maintenance management system. Knowledge of procurement, hospitality and travel processes. Knowledge of website update tools. Documents Needed to Apply Resume and cover letter. Failure to upload these documents to the online application may result in disqualification. Three professional references are required as part of the online application. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Feb 28 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title: Customer Service Coordinator Classification Title: Administrative Support Coordinator II Posting Details Priority Application Date (Posting will remain open until filled): Wednesday, March 13, 2024 at 11:55pm PST Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary Under general direction of the Manager of Customer Service, with lead direction from the Business Services Analyst, the Customer Service Coordinator (CSC) works in the Customer Service Center as part of a team that is the face of Facilities Management to the campus. The CSC works independently, to handle multiple customer service priorities and projects while independently applying a variety of policies and procedures. The CSC makes independent decisions on day-today operations and interacts at the highest levels within and outside the university, often in sensitive interpersonal situations, using discretion and judgement. The CSC has full accountability for evaluating Customer Service Center requests to determine the appropriate course of action; reviewing craft timesheets and completed work orders for accuracy and completeness, preparing department chargeback work orders for billing, and assisting with billing reports. The CSC will independently oversee the distribution and receipt of keys and electronic access devices to members of the campus community; assist in maintaining the integrity of the University electronic access system for entrances and exits to buildings and grounds while providing lead guidance to an ASC I in the same duties. In addition to Customer Service duties, the CSC will also provide a variety of administrative support coordination to the Department of Facilities Management as a whole, both as primary and as back up. They will oversee specialized projects from the planning, initiating, executing, and coordinating as well as implementing and evaluating results. Tasks include but are not limited to: correspondence and tracking of elevator permits; entering AiM external charges; updating project tracking spreadsheets, analyzing signage requests and coordinating and communicating with various external departments for final review and approval submitted to the Minor Design Change (MDCC) committee; create requisitions, manage and revise purchase orders, evaluate invoices for completion, route for signatures and submit for payment; process travel claims; plan and coordinate large events; setup meetings, manage calendars of other staff and coordinate other minor administrative tasks as needed. FLSA : Non-Exempt (Eligible for overtime compensation) Anticipated Hiring Range : $3,865 per month to $4,384 per month; commensurate with candidate's education, experience, skills, and training. CSU Classification Salary Range : $3,865 - $6,336 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 2 Recruitment Type : Regular (Probationary) Time Base : Full-Time Pay Plan : 12 months Work Hours : Monday - Friday, 8:00a.m. - 5:00p.m. May be eligible for a partial telework schedule, upon management approval, following a training period. Department Information Facilities Management is the steward for the University buildings, physical infrastructure, grounds, and landscape. We perform maintenance and renovation of facilities; plan and manage new construction; support University initiatives though our commitment to building a welcoming campus which covers over 50 buildings on 616 acres; and by creating a dynamic physical environment for students, faculty, staff, and the community. Facilities Management is divided into six departments: Planning, Design and Construction Administrative Services Grounds and Custodian Operations Facility and Central Plant Operations Space Management Sac State Sustainability https://www.csus.edu/administration-business-affairs/facilities-management/ Minimum Qualifications Entry to this classification requires a fully functional knowledge of and skills in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. Required Qualifications Experience Experience providing clerical and administrative support functions in an office environment. Experience using and operating standard office equipment such as computer, copier, fax and scanner. Experience providing customer service using tact and diplomacy to various constituents. Knowledge, Skills, Abilities Expertise in using office software packages, technology, and systems (e.g. Microsoft Outlook, Word, Excel, Access and PowerPoint). Ability to effectively handle interpersonal interactions at all levels and handle highly sensitive interpersonal situations Knowledge of record-keeping, office electronic filing systems and procedures. Exceptional communication skills, both verbally and in writing. Ability to be self-motivated and work independently as well as part of a team. Outstanding organizational and time management skills. Ability to interpret and apply policies and procedures independently, and use judgment and discretion to act when precedents do not exist. Effective problem-solving skills with the ability to develop practical and thorough solutions. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Conditions of Employment Ability to successfully complete a background check. Preferred Qualifications Experience in a facilities or equivalent environment. Experience using an enterprise resource planning system such as PeopleSoft. Experience working at an institution of higher education, such as the California State University system. Experience using a database system, preferably a maintenance management system. Knowledge of procurement, hospitality and travel processes. Knowledge of website update tools. Documents Needed to Apply Resume and cover letter. Failure to upload these documents to the online application may result in disqualification. Three professional references are required as part of the online application. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Feb 28 2024 Pacific Standard Time Applications close: Closing Date/Time:
CITY OF SUNNYVALE, CA
Sunnyvale, California, United States
Description Recreation Intern - Summer 2024 Semester Job Code: 9018 Hours: Minimum of 480 hours over 13-14 weeks with an option to continue up to 500 hours and/or 6 months. The selected candidate for each season (Spring) will work under the supervision on weekdays between the hours of 8:30 a.m. to 5:30 p.m. with at least a 30-min unpaid lunch break. In addition, some evening/weekend hours are required for special events, special assignments, programs, classes or activities. Supervision Received and Exercised Receives general direction from the Recreation Services Manager or Recreation Services Coordinator 2 (depending on the unit) in the Department of Library and Recreation Services. This position may act as a lead with community members. THE POSITION The City of Sunnyvale Department of Library and Recreation Services is seeking several interns for the spring semester to assist in the Youth & Teens unit. At least one intern will be selected to work in the unit. The intern will have a special project that will be their main assignment as well as assist the work unit with other programs, activities or projects. Note: This internship does not qualify for a Recreation Therapy internship. Professional Development Opportunities: Develop experience in program/special event planning and production Apply internet research skills and gain experience in marketing Improve writing skills through a variety of communication mediums (formal and informal correspondence and marketing materials) Gain experience in program planning, marketing programs and activities and implementing ideas into action Gain exposure and experience in program planning in arts, sports, aquatics, youth, teens and older adult recreation Expand professional network in producing classes, activities, events and/or programs Essential Job Functions (May include, but are not limited to, the following): All units: Learns to follow all City standards related to branding and writing (Associated Press style), or as otherwise directed, and meet deadlines Represents the division at community outreach events (such as job or event fairs, special events, etc.) by promoting recreation services and programs Surveys public to ensure program quality and benchmark community needs Research similar programs and events in the Bay Area and beyond and suggests best practices Performs a wide variety of task such as writing program descriptions, proofreading/editing marketing content, flyer design, taking photos or selecting imagery to be used in marketing campaigns Attends unit or division trainings or meetings as appropriate Assists the Recreation Services Division with additional duties as assigned that may include working some nights and weekends Youth & Teens Unit Creates marketing material to promote youth, teen and social services programs Maintains, enhances and provides support to programs ran within the unit Plans logistics for special events, including communicating with committee staff members, volunteers and vendors; ordering and organizing supplies and attending planning meetings and discussions Tracks and keep record of program supply purchases and assists with monitoring program budget Provides direct support of programs, including greeting the public and answering questions; helping with set-up and clean-up; and supporting site staff with participant supervision or executing lesson plans and other needs Assists the Coordinators with creating staff work schedules and/or staff trainings WORKING CONDITIONS Position is required to work in-person on the Community Center campus and may not work from home. Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting and stooping in the performance of daily activities. The position also requires grasping, repetitive hand movement and fine coordination when using a computer keyboard. Additionally, the position requires near and far vision when reading and using a computer. Acute hearing is required when providing phone and personal service. The need to lift, carry and push tools, equipment and supplies weighing up to 50 pounds is also required. The job duties may expose the employee to the outdoors, which may include exposure to fumes, dust, allergens and air contaminants. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodations. Minimum Qualifications Education and Experience The minimum qualifications for education and experience can be met in the following way: Currently enrolled in an undergraduate or graduate program with a major in Recreation, Parks, Tourism, Hospitality, Marketing/Communications, Visual Arts, Performing Arts, Theater Arts, Education, Kinesiology, Public Administration or a closely related field. Courses or work/volunteer experience in recreation, parks, tourism, marketing, event planning, visual or performing arts, visual arts, theater, pottery, sports, kinesiology, aquatics, older adults or a related field Ability to: Follow general instructions, directions and procedures while working effectually with attention to detail Process information and data in a relevant manner to reach reasonable conclusions and make practical decisions Demonstrate flexibility of style relative to specific job assignments, working environments, shift schedules and hours Work effectively with others, as a contributing group or team member on multiple assignments Communicate with high proficiency in both written and spoken English Prioritizing assignments and workload appropriately and responding to multiple deadlines Use independent reasoning to solve programs of moderate complexity Establish and maintain effective professional work relationships with a variety of people, including City staff, volunteers, the public and artists/performers Perform the essential functions of this position Internet research skills, including social media and networking sites Learn Associated Press writing style Creatively solve problems as they arise Knowledge of: Art, culture, theater, sports, aquatics, older adults programming and/or special event production in a recreation setting Computer programs utilized in program planning; specifically, Microsoft Publisher, Word and Excel Licenses/ Certificates: Possession at time of hire and continued maintenance of a valid California Class C driver's license and a safe driving record. Application and Selection Process APPLICATION PROCESS If you are interested in this opportunity, please submit your City of Sunnyvale employment application, the required supplemental questions, enrollment/course verification (copy of transcripts or class listing), Cover Letter, and Resume to the Department of Human Resources.erification (copy of transcripts or class listing) to the Department of Human Resources. City application forms, completed in full, are required. Candidates are asked to fully describe any training, education, experience or skills relevant to this position. Electronic applications may be submitted on-line through the City's employment page at Sunnyvale.ca.gov, Search: Jobs. Late or incomplete applications will not be accepted. SELECTION PROCESS Applications will be competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, qualified candidate applications will be forwarded to the hiring department for review. Application materials will be evaluated for job-related skills, experience and education. Individuals with the best match to the position will be invited to participate in an interview. Applications are reviewed on an ongoing basis and information regarding next steps in the recruitment process will be sent via email. Please check your email regularly for status updates . You may contact Faye Brand, HR Technician at: fbrand@sunnyvale.ca.gov or 408-730-3015 for recruitment updates. A valid California Class C driver's license and a safe driving record is required for this position at the time of appointment. Should you move forward to be hired for this position, you will be required to turn in a current copy of your DMV driving record. Any candidate that is selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a background history check, as well as a medical exam(s) administered by a City-selected physician(s) before hire. Prior to starting work, all newly-hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. Positions which are covered by the Department of Transportation regulations are required to submit to a pre-employment drug test and to random drug and alcohol testing. ADDITIONAL INFORMATION For more information regarding this internship, please contact Jesus Raygoza by email to: jraygoza@sunnyvale.ca.gov . For information relating to the application process contact Faye Brand, Human Resources Technician at (408) 730-3015 or email: fbrand@sunnyvale.ca.gov . The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), religious creed, color, sex (includes gender, gender identity, gender expression, transgender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnicity, national origin, ancestry, citizenship status, military and veteran status, marital status, family relationship, age, medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. No City benefits are offered with this Temporary Position. Closing Date/Time: Continuous
Apr 09, 2024
Seasonal
Description Recreation Intern - Summer 2024 Semester Job Code: 9018 Hours: Minimum of 480 hours over 13-14 weeks with an option to continue up to 500 hours and/or 6 months. The selected candidate for each season (Spring) will work under the supervision on weekdays between the hours of 8:30 a.m. to 5:30 p.m. with at least a 30-min unpaid lunch break. In addition, some evening/weekend hours are required for special events, special assignments, programs, classes or activities. Supervision Received and Exercised Receives general direction from the Recreation Services Manager or Recreation Services Coordinator 2 (depending on the unit) in the Department of Library and Recreation Services. This position may act as a lead with community members. THE POSITION The City of Sunnyvale Department of Library and Recreation Services is seeking several interns for the spring semester to assist in the Youth & Teens unit. At least one intern will be selected to work in the unit. The intern will have a special project that will be their main assignment as well as assist the work unit with other programs, activities or projects. Note: This internship does not qualify for a Recreation Therapy internship. Professional Development Opportunities: Develop experience in program/special event planning and production Apply internet research skills and gain experience in marketing Improve writing skills through a variety of communication mediums (formal and informal correspondence and marketing materials) Gain experience in program planning, marketing programs and activities and implementing ideas into action Gain exposure and experience in program planning in arts, sports, aquatics, youth, teens and older adult recreation Expand professional network in producing classes, activities, events and/or programs Essential Job Functions (May include, but are not limited to, the following): All units: Learns to follow all City standards related to branding and writing (Associated Press style), or as otherwise directed, and meet deadlines Represents the division at community outreach events (such as job or event fairs, special events, etc.) by promoting recreation services and programs Surveys public to ensure program quality and benchmark community needs Research similar programs and events in the Bay Area and beyond and suggests best practices Performs a wide variety of task such as writing program descriptions, proofreading/editing marketing content, flyer design, taking photos or selecting imagery to be used in marketing campaigns Attends unit or division trainings or meetings as appropriate Assists the Recreation Services Division with additional duties as assigned that may include working some nights and weekends Youth & Teens Unit Creates marketing material to promote youth, teen and social services programs Maintains, enhances and provides support to programs ran within the unit Plans logistics for special events, including communicating with committee staff members, volunteers and vendors; ordering and organizing supplies and attending planning meetings and discussions Tracks and keep record of program supply purchases and assists with monitoring program budget Provides direct support of programs, including greeting the public and answering questions; helping with set-up and clean-up; and supporting site staff with participant supervision or executing lesson plans and other needs Assists the Coordinators with creating staff work schedules and/or staff trainings WORKING CONDITIONS Position is required to work in-person on the Community Center campus and may not work from home. Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting and stooping in the performance of daily activities. The position also requires grasping, repetitive hand movement and fine coordination when using a computer keyboard. Additionally, the position requires near and far vision when reading and using a computer. Acute hearing is required when providing phone and personal service. The need to lift, carry and push tools, equipment and supplies weighing up to 50 pounds is also required. The job duties may expose the employee to the outdoors, which may include exposure to fumes, dust, allergens and air contaminants. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodations. Minimum Qualifications Education and Experience The minimum qualifications for education and experience can be met in the following way: Currently enrolled in an undergraduate or graduate program with a major in Recreation, Parks, Tourism, Hospitality, Marketing/Communications, Visual Arts, Performing Arts, Theater Arts, Education, Kinesiology, Public Administration or a closely related field. Courses or work/volunteer experience in recreation, parks, tourism, marketing, event planning, visual or performing arts, visual arts, theater, pottery, sports, kinesiology, aquatics, older adults or a related field Ability to: Follow general instructions, directions and procedures while working effectually with attention to detail Process information and data in a relevant manner to reach reasonable conclusions and make practical decisions Demonstrate flexibility of style relative to specific job assignments, working environments, shift schedules and hours Work effectively with others, as a contributing group or team member on multiple assignments Communicate with high proficiency in both written and spoken English Prioritizing assignments and workload appropriately and responding to multiple deadlines Use independent reasoning to solve programs of moderate complexity Establish and maintain effective professional work relationships with a variety of people, including City staff, volunteers, the public and artists/performers Perform the essential functions of this position Internet research skills, including social media and networking sites Learn Associated Press writing style Creatively solve problems as they arise Knowledge of: Art, culture, theater, sports, aquatics, older adults programming and/or special event production in a recreation setting Computer programs utilized in program planning; specifically, Microsoft Publisher, Word and Excel Licenses/ Certificates: Possession at time of hire and continued maintenance of a valid California Class C driver's license and a safe driving record. Application and Selection Process APPLICATION PROCESS If you are interested in this opportunity, please submit your City of Sunnyvale employment application, the required supplemental questions, enrollment/course verification (copy of transcripts or class listing), Cover Letter, and Resume to the Department of Human Resources.erification (copy of transcripts or class listing) to the Department of Human Resources. City application forms, completed in full, are required. Candidates are asked to fully describe any training, education, experience or skills relevant to this position. Electronic applications may be submitted on-line through the City's employment page at Sunnyvale.ca.gov, Search: Jobs. Late or incomplete applications will not be accepted. SELECTION PROCESS Applications will be competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, qualified candidate applications will be forwarded to the hiring department for review. Application materials will be evaluated for job-related skills, experience and education. Individuals with the best match to the position will be invited to participate in an interview. Applications are reviewed on an ongoing basis and information regarding next steps in the recruitment process will be sent via email. Please check your email regularly for status updates . You may contact Faye Brand, HR Technician at: fbrand@sunnyvale.ca.gov or 408-730-3015 for recruitment updates. A valid California Class C driver's license and a safe driving record is required for this position at the time of appointment. Should you move forward to be hired for this position, you will be required to turn in a current copy of your DMV driving record. Any candidate that is selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a background history check, as well as a medical exam(s) administered by a City-selected physician(s) before hire. Prior to starting work, all newly-hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. Positions which are covered by the Department of Transportation regulations are required to submit to a pre-employment drug test and to random drug and alcohol testing. ADDITIONAL INFORMATION For more information regarding this internship, please contact Jesus Raygoza by email to: jraygoza@sunnyvale.ca.gov . For information relating to the application process contact Faye Brand, Human Resources Technician at (408) 730-3015 or email: fbrand@sunnyvale.ca.gov . The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), religious creed, color, sex (includes gender, gender identity, gender expression, transgender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnicity, national origin, ancestry, citizenship status, military and veteran status, marital status, family relationship, age, medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. No City benefits are offered with this Temporary Position. Closing Date/Time: Continuous
Announcement Number: 45706 Open to all qualified persons. Posted 12/28/2023 Recruiter: MARJALISA ROBERTS Phone: (775)977-5268 Email: mbroberts@doc.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Food Service Cook/Supervisors prepare and/or supervise quantity food preparation and serving according to standardized menus and recipes in an institutional setting. PER EXECUTIVE ORDER 2023-11, ALL MINIMUM QUALIFICATIONS HAVE BEEN WAIVED FOR THIS POSITION UNTIL JUNE 30th, 2024. Please refer to the link for more information: https://gov.nv.gov/Newsroom/ExecOrders/2023/Executive_Order_2023-011/. You must respond to the minimum qualifications screening question to ensure that your application moves forward. Incumbents possess a degree of knowledge and proficiency sufficient to perform advanced-level work and may provide work direction and training to others. Food Service/Cook Supervisor III works under the direct supervision of the Food Service Manager and consult with them on a regular basis. This position requires the employee to work and supervise directly with inmates. They will supervise the serving of meals, schedule, assign, coordinate and review work of inmate staff, train staff/inmates on agency policies and procedures, food preparation/service , along with health and safety regulations, train food service personnel in operation of kitchen equipment. They will be responsible for ensuring food quality along with portion control, prepare special dietary meals, prepare food delivery carts to transport prepared meals, ensure proper rotation of food and supply inventories, and minimize food wastage by ensuring proper food preparation and utilization of leftovers. Maintain a clean and sanitary kitchen environment, direct staff in cleaning activities and comply with health codes and sanitation requirements. Observe safe practices at all times, adhere to tool/equipment control administrative regulations and institutional procedures. Ensure safety training is ongoing. Maintain and project an approachable, open-minded attitude, and respect appropriate confidentiality to ensure open, two way communication. Prison kitchens are staffed 24 hours a day. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-3_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent education and four years of experience which involved planning, preparation and serving of regular and special meals; following established menus; ordering food supplies; and maintaining records in an military, institutional, correctional, healthcare, hospitality, or other large quantity food service facility. One year of the required experience must have been in a supervisory capacity; OR one year of experience as an Food Service Cook/Supervisor II in Nevada State service; OR an equivalent combination of education and experience as described above. Special Requirements A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. A State of Nevada/FBI background check will be required of the selected applicant. Incumbents in the Department of Corrections are required to work with and amongst inmates to complete job duties. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Mar 08, 2024
Full Time
Announcement Number: 45706 Open to all qualified persons. Posted 12/28/2023 Recruiter: MARJALISA ROBERTS Phone: (775)977-5268 Email: mbroberts@doc.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Food Service Cook/Supervisors prepare and/or supervise quantity food preparation and serving according to standardized menus and recipes in an institutional setting. PER EXECUTIVE ORDER 2023-11, ALL MINIMUM QUALIFICATIONS HAVE BEEN WAIVED FOR THIS POSITION UNTIL JUNE 30th, 2024. Please refer to the link for more information: https://gov.nv.gov/Newsroom/ExecOrders/2023/Executive_Order_2023-011/. You must respond to the minimum qualifications screening question to ensure that your application moves forward. Incumbents possess a degree of knowledge and proficiency sufficient to perform advanced-level work and may provide work direction and training to others. Food Service/Cook Supervisor III works under the direct supervision of the Food Service Manager and consult with them on a regular basis. This position requires the employee to work and supervise directly with inmates. They will supervise the serving of meals, schedule, assign, coordinate and review work of inmate staff, train staff/inmates on agency policies and procedures, food preparation/service , along with health and safety regulations, train food service personnel in operation of kitchen equipment. They will be responsible for ensuring food quality along with portion control, prepare special dietary meals, prepare food delivery carts to transport prepared meals, ensure proper rotation of food and supply inventories, and minimize food wastage by ensuring proper food preparation and utilization of leftovers. Maintain a clean and sanitary kitchen environment, direct staff in cleaning activities and comply with health codes and sanitation requirements. Observe safe practices at all times, adhere to tool/equipment control administrative regulations and institutional procedures. Ensure safety training is ongoing. Maintain and project an approachable, open-minded attitude, and respect appropriate confidentiality to ensure open, two way communication. Prison kitchens are staffed 24 hours a day. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-3_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent education and four years of experience which involved planning, preparation and serving of regular and special meals; following established menus; ordering food supplies; and maintaining records in an military, institutional, correctional, healthcare, hospitality, or other large quantity food service facility. One year of the required experience must have been in a supervisory capacity; OR one year of experience as an Food Service Cook/Supervisor II in Nevada State service; OR an equivalent combination of education and experience as described above. Special Requirements A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. A State of Nevada/FBI background check will be required of the selected applicant. Incumbents in the Department of Corrections are required to work with and amongst inmates to complete job duties. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Announcement Number: 44546 Open to all qualified persons. Posted 10/10/2023 Recruiter: MARJALISA ROBERTS Phone: (775)977-5268 Email: mbroberts@doc.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Food Service Cook/Supervisors prepare and/or supervise quantity food preparation and serving according to standardized menus and recipes in an institutional setting. PER EXECUTIVE ORDER 2023-10, ALL MINIMUM QUALIFICATIONS HAVE BEEN WAIVED FOR THIS POSITION UNTIL DECEMBER 18th, 2023. Please refer to the link for more information: https://gov.nv.gov/Newsroom/ExecOrders/2023/Executive_Order_2023-10. You must respond to the minimum qualifications screening question to ensure that your application moves forward. Incumbents possess a degree of knowledge and proficiency sufficient to perform advanced-level work and may provide work direction and training to others. Food Service/Cook Supervisor III works under the direct supervision of the Food Service Manager and consult with them on a regular basis. This position requires the employee to work and supervise directly with inmates. They will supervise the serving of meals, schedule, assign, coordinate and review work of inmate staff, train staff/inmates on agency policies and procedures, food preparation/service , along with health and safety regulations, train food service personnel in operation of kitchen equipment. They will be responsible for ensuring food quality along with portion control, prepare special dietary meals, prepare food delivery carts to transport prepared meals, ensure proper rotation of food and supply inventories, and minimize food wastage by ensuring proper food preparation and utilization of leftovers. Maintain a clean and sanitary kitchen environment, direct staff in cleaning activities and comply with health codes and sanitation requirements. Observe safe practices at all times, adhere to tool/equipment control administrative regulations and institutional procedures. Ensure safety training is ongoing. Maintain and project an approachable, open-minded attitude, and respect appropriate confidentiality to ensure open, two way communication. Prison kitchens are staffed 24 hours a day. Shifts are 10 hour with three days off per week. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-3_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent education and four years of experience which involved planning, preparation and serving of regular and special meals; following established menus; ordering food supplies; and maintaining records in an military, institutional, correctional, healthcare, hospitality, or other large quantity food service facility. One year of the required experience must have been in a supervisory capacity; OR one year of experience as an Food Service Cook/Supervisor II in Nevada State service; OR an equivalent combination of education and experience as described above. Special Notes Some positions in this series require agency specific food handling certification(s) at the time of application or within a set time frame as defined by the hiring agency. Special Requirements A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. A State of Nevada/FBI background check will be required of the selected applicant. Incumbents in the Department of Corrections are required to work with and amongst inmates to complete job duties. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Mar 08, 2024
Full Time
Announcement Number: 44546 Open to all qualified persons. Posted 10/10/2023 Recruiter: MARJALISA ROBERTS Phone: (775)977-5268 Email: mbroberts@doc.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Food Service Cook/Supervisors prepare and/or supervise quantity food preparation and serving according to standardized menus and recipes in an institutional setting. PER EXECUTIVE ORDER 2023-10, ALL MINIMUM QUALIFICATIONS HAVE BEEN WAIVED FOR THIS POSITION UNTIL DECEMBER 18th, 2023. Please refer to the link for more information: https://gov.nv.gov/Newsroom/ExecOrders/2023/Executive_Order_2023-10. You must respond to the minimum qualifications screening question to ensure that your application moves forward. Incumbents possess a degree of knowledge and proficiency sufficient to perform advanced-level work and may provide work direction and training to others. Food Service/Cook Supervisor III works under the direct supervision of the Food Service Manager and consult with them on a regular basis. This position requires the employee to work and supervise directly with inmates. They will supervise the serving of meals, schedule, assign, coordinate and review work of inmate staff, train staff/inmates on agency policies and procedures, food preparation/service , along with health and safety regulations, train food service personnel in operation of kitchen equipment. They will be responsible for ensuring food quality along with portion control, prepare special dietary meals, prepare food delivery carts to transport prepared meals, ensure proper rotation of food and supply inventories, and minimize food wastage by ensuring proper food preparation and utilization of leftovers. Maintain a clean and sanitary kitchen environment, direct staff in cleaning activities and comply with health codes and sanitation requirements. Observe safe practices at all times, adhere to tool/equipment control administrative regulations and institutional procedures. Ensure safety training is ongoing. Maintain and project an approachable, open-minded attitude, and respect appropriate confidentiality to ensure open, two way communication. Prison kitchens are staffed 24 hours a day. Shifts are 10 hour with three days off per week. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-3_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent education and four years of experience which involved planning, preparation and serving of regular and special meals; following established menus; ordering food supplies; and maintaining records in an military, institutional, correctional, healthcare, hospitality, or other large quantity food service facility. One year of the required experience must have been in a supervisory capacity; OR one year of experience as an Food Service Cook/Supervisor II in Nevada State service; OR an equivalent combination of education and experience as described above. Special Notes Some positions in this series require agency specific food handling certification(s) at the time of application or within a set time frame as defined by the hiring agency. Special Requirements A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. A State of Nevada/FBI background check will be required of the selected applicant. Incumbents in the Department of Corrections are required to work with and amongst inmates to complete job duties. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Event Services Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Housing, Dining & Conference Services (HDCS) Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0 FTE) Work Schedule Monday through Friday; 8:00 AM - 5:00 PM Anticipated Hiring Range $4,920.00 - $5,167.00 Per Month ($59,040.00 - $62,004.00 Annually) Salary is commensurate with experience. Position Summary Under the general lead of the Event Management Specialist, the Event Services Coordinator is responsible for developing & managing relationships with internal and external clients who utilize university facilities. The Event Service Coordinator will meet the logistical needs of clients through collaboration with all necessary cross-campus departments. The individual will assist in the planning, organizing and implementing of events within Event Services and functions in support of the overall mission and goals of SFSU. The Event Services Coordinator will anticipate problems and develop appropriate solutions by investigating, analyzing and solving operational issues and complaints. This role will also include managing and maintaining accurate inventory control with Facilities Services’, University Police, Enterprise Risk Management, and labor chargeable services. Position Information CUSTOMER & EVENT MANAGEMENT Develop and manage relationships with internal and external university clients who utilize San Francisco State University’s facilities. Develop and maintain excellent client relations while managing all details associated with each event. Liaison with vendors and minimize risk by ensuring appropriate liability insurance for all event-related matters. Primary point of contact for events and provide clients with updates as necessary for each event. Responsible for vendor management and client contract negotiations for events. Oversee event reservations, event planning, facilities coordination, technology management, insurance policy standards and documentation for all client events within Event Services. Communicate with various University entities including, but not limited to, University Police Department, Enterprise Risk Management, and Capital Planning, Design & Construction of upcoming events and clients' logistical needs, technical and supervisory support, AV needs, alcohol clearance approvals, State Fire Marshall special event application approvals and facilities support. Develop and implement procedures and solutions to improve the Event Services Associates program. Provide information to clients in relation to campus rates, policies and procedures of events, camps and conferences by the Conference & Event Services area. Ensure facility rules, regulations and policies are enforced at all times while on campus grounds. Conduct walkthrough of rental spaces with clients and campus stakeholders. ADMINISTRATIVE Identify and implement sustainable practices in all areas to include, but not limited to, event production, procurement, and use of various resources. Create tools to solicit feedback from clients and campus stakeholders and recommend service charges or enhancements based on feedback provided. Evaluate and review insurance policies; ensuring agreements for short-term rentals have proper documentation in relation to insurance, payment, and signed agreements. Create and prepare various agreements and revenue reports related to short-term rentals. Maintain and create electronic and paper records and files of each short-term rental agreements. Provide strategic event planning skills while producing and executing basic event plans, from concept through execution of each event. Track, monitor, and compile data of client bookings and maintaining close contact with clients and service partners to ensure a successful event. Coordinate with Enterprise Risk Management and Procurement to review and amend agreement verbiage to ensure rental agreements meet legal and liability standards. Ensure proper billing to clients is accurate and assist in the collection of past due invoices. MARKETING & SALES Assist with developing effective marketing strategies including re-branding and web presence to maximize revenue for the university. Assist with developing program proposals with revenue and cost analysis to plan revenue and business. Assist with developing a campus-wide training for event planning on campus. Assist with negotiating vendor partner rates for event services and equipment. LEADING & TRAINING Lead and coordinate student assistants, which includes, hire, train and feedback of the student workforce. Ensure training is compatible with policies and procedures set forth by SF State, Administration & Finance, and Student Affairs. Assist with training, evaluation and scheduling of student support. Support student staff payroll. Provide training to staff and community partners who use the Event Management System database. INVENTORY CONTROL Coordinate with the Facilities Services on the general maintenance and upkeep of facilities, audio visual equipment, and furniture inventories. Ensure that appropriate rates for furniture, equipment, and all chargeable services are maintained in Event Management System database. Other duties as assigned. Minimum Qualifications Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Working knowledge of and ability to apply standard theories, principles, practices, and techniques applicable to the program and/or administrative specialty to develop conclusions and make recommendations. Thorough knowledge of policies, procedures, and outside regulations pertaining to the applicable program and/or administrative specialty. Working knowledge of operational and fiscal analysis and techniques. Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations. Expertise in investigating and analyzing problems with a broad administrative impact and implications. Ability to anticipate problems and address them proactively. Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form. Ability to train others on new skills and procedures and provide lead work direction. Preferred Qualifications Four years’ experience in conference and event services, including logistics and execution. Four years’ experience leading staff. Overseeing customer service experience in a hospitality-related environment. Demonstrated ability to train and mentor staff. Ability to troubleshoot complex and varied client related problems in a fast paced environment. Thorough knowledge of Microsoft Office. Experience with EMS (Event Management System) or other event management software. Basic understanding of AV equipment in relation to event services. Demonstrated experience working with diverse populations. Experience working with a diverse community. Environmental/Physical/Special The incumbent will work in a shared environment within the residential housing community on the main SF State campus. S/he will be required to lift and carry equipment, tables, chairs, etc., for conference check-in and check-out, event set-ups, and other campus needs. Regular attendance and work week that sometimes needs to be flexible are required. This position may be required to work nights and/or weekends. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Employment Requirement CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Oct 13 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title Event Services Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Housing, Dining & Conference Services (HDCS) Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0 FTE) Work Schedule Monday through Friday; 8:00 AM - 5:00 PM Anticipated Hiring Range $4,920.00 - $5,167.00 Per Month ($59,040.00 - $62,004.00 Annually) Salary is commensurate with experience. Position Summary Under the general lead of the Event Management Specialist, the Event Services Coordinator is responsible for developing & managing relationships with internal and external clients who utilize university facilities. The Event Service Coordinator will meet the logistical needs of clients through collaboration with all necessary cross-campus departments. The individual will assist in the planning, organizing and implementing of events within Event Services and functions in support of the overall mission and goals of SFSU. The Event Services Coordinator will anticipate problems and develop appropriate solutions by investigating, analyzing and solving operational issues and complaints. This role will also include managing and maintaining accurate inventory control with Facilities Services’, University Police, Enterprise Risk Management, and labor chargeable services. Position Information CUSTOMER & EVENT MANAGEMENT Develop and manage relationships with internal and external university clients who utilize San Francisco State University’s facilities. Develop and maintain excellent client relations while managing all details associated with each event. Liaison with vendors and minimize risk by ensuring appropriate liability insurance for all event-related matters. Primary point of contact for events and provide clients with updates as necessary for each event. Responsible for vendor management and client contract negotiations for events. Oversee event reservations, event planning, facilities coordination, technology management, insurance policy standards and documentation for all client events within Event Services. Communicate with various University entities including, but not limited to, University Police Department, Enterprise Risk Management, and Capital Planning, Design & Construction of upcoming events and clients' logistical needs, technical and supervisory support, AV needs, alcohol clearance approvals, State Fire Marshall special event application approvals and facilities support. Develop and implement procedures and solutions to improve the Event Services Associates program. Provide information to clients in relation to campus rates, policies and procedures of events, camps and conferences by the Conference & Event Services area. Ensure facility rules, regulations and policies are enforced at all times while on campus grounds. Conduct walkthrough of rental spaces with clients and campus stakeholders. ADMINISTRATIVE Identify and implement sustainable practices in all areas to include, but not limited to, event production, procurement, and use of various resources. Create tools to solicit feedback from clients and campus stakeholders and recommend service charges or enhancements based on feedback provided. Evaluate and review insurance policies; ensuring agreements for short-term rentals have proper documentation in relation to insurance, payment, and signed agreements. Create and prepare various agreements and revenue reports related to short-term rentals. Maintain and create electronic and paper records and files of each short-term rental agreements. Provide strategic event planning skills while producing and executing basic event plans, from concept through execution of each event. Track, monitor, and compile data of client bookings and maintaining close contact with clients and service partners to ensure a successful event. Coordinate with Enterprise Risk Management and Procurement to review and amend agreement verbiage to ensure rental agreements meet legal and liability standards. Ensure proper billing to clients is accurate and assist in the collection of past due invoices. MARKETING & SALES Assist with developing effective marketing strategies including re-branding and web presence to maximize revenue for the university. Assist with developing program proposals with revenue and cost analysis to plan revenue and business. Assist with developing a campus-wide training for event planning on campus. Assist with negotiating vendor partner rates for event services and equipment. LEADING & TRAINING Lead and coordinate student assistants, which includes, hire, train and feedback of the student workforce. Ensure training is compatible with policies and procedures set forth by SF State, Administration & Finance, and Student Affairs. Assist with training, evaluation and scheduling of student support. Support student staff payroll. Provide training to staff and community partners who use the Event Management System database. INVENTORY CONTROL Coordinate with the Facilities Services on the general maintenance and upkeep of facilities, audio visual equipment, and furniture inventories. Ensure that appropriate rates for furniture, equipment, and all chargeable services are maintained in Event Management System database. Other duties as assigned. Minimum Qualifications Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Working knowledge of and ability to apply standard theories, principles, practices, and techniques applicable to the program and/or administrative specialty to develop conclusions and make recommendations. Thorough knowledge of policies, procedures, and outside regulations pertaining to the applicable program and/or administrative specialty. Working knowledge of operational and fiscal analysis and techniques. Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations. Expertise in investigating and analyzing problems with a broad administrative impact and implications. Ability to anticipate problems and address them proactively. Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form. Ability to train others on new skills and procedures and provide lead work direction. Preferred Qualifications Four years’ experience in conference and event services, including logistics and execution. Four years’ experience leading staff. Overseeing customer service experience in a hospitality-related environment. Demonstrated ability to train and mentor staff. Ability to troubleshoot complex and varied client related problems in a fast paced environment. Thorough knowledge of Microsoft Office. Experience with EMS (Event Management System) or other event management software. Basic understanding of AV equipment in relation to event services. Demonstrated experience working with diverse populations. Experience working with a diverse community. Environmental/Physical/Special The incumbent will work in a shared environment within the residential housing community on the main SF State campus. S/he will be required to lift and carry equipment, tables, chairs, etc., for conference check-in and check-out, event set-ups, and other campus needs. Regular attendance and work week that sometimes needs to be flexible are required. This position may be required to work nights and/or weekends. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Employment Requirement CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Oct 13 2023 Pacific Daylight Time Applications close: Closing Date/Time:
City of Concord, CA
Concord, California, United States
Job Characteristics ***PART-TIME JOB OPPORTUNITY*** FOOD SERVICE - MULTIPLE POSITIONS CAMP CONCORD (SEASONAL) The City of Concord's Recreation Department is seeking people to work for the CIty's Camp Concord Program. Salary is negotiable based on experience. Hospitality Specialist: $62.65 - $69.15 a day plus room and board with no experience Prep Cook: $70.89 - $80.20 a day plus room and board, with minimum six months experience Cook: $119.04- $131.40 a day plus room and board, with minimum one year experience Food Service Coordinator: $144.79 - $151.55 a day plus room and board, with food management experience Camp Concord: It took at least 40 civic groups, private businesses, schools and individuals to establish our Camp. Camp Concord is nestled high in the Sierra Nevada Mountains, between the majestic shores of South Lake Tahoe and the calming beauty of Fallen Leaf Lake. Camp Concord is dedicated to the philosophy that its buildings, programs and participants will be compatible with the surrounding environment. Camp will ensure that all elements of Camp Concord remain in harmony with the environment by maintaining a minimal impact and working toward a waste free environment. Camp Concord has a variety of programming and activities including family camps, youth camps, mother and son camps, adults over 50 camps, group rentals, and special events. For more information visit www.cityofconcord.org/campconcord. The 2024 Season runs from June 5 - August 4, 2024. Off season work from August 5 -October 1, 2024 is also available for select positions. What you will be doing: These positions play a key role in the development and delivery of quality, nutritious meals within budget. Approximately 150-400 meals are served to camp participants and staff three times a day, with meal numbers changing daily. This also includes several off-site meals per week. On camp meals are primarily served cafeteria style. The Food Service Coordinator directs the overall food service operation of Camp Concord including purchasing, preparation, nutrition, service, sanitation, security, personnel management, customer service, and record keeping. The Coordinator directly oversees kitchen staff, creates a positive working environment, and ensures that meals are of quality and on time. The Cooks and Prep Cooks assist the Food Service Coordinator in preparing meals and in maintaining the cleanliness and sanitation of the kitchen and dishwashing area. Cooks are differentiated from Prep Cooks by their level of experience and ability to work independently. The Hospitality Specialist assists the Food Service Team in preparing the dining hall for meals and activities as well setting up, serving, and cleaning up all meals both on and off site. They may also provide assistance in other areas on an as needed basis. All positions are part time, limited service, and m ust be able to work 5-6 days a week. Shifts are based on meal times and special events so hours may vary as needed. Attendance at weekly in-service trainings is also required. We are looking for someone who: Can work the entire season Can live on site at Camp Concord in South Lake Tahoe Can participate in a mandatory, paid staff orientation training June 5 Can produce high quality meals for large groups of camp participants and staff Possesses excellent hospitality, customer service and communication skills Is a team player, but also works well independently Is detail oriented and has excellent time management Is flexible, yet dependable Has previous food service management and staff management experience (Food Service Coordinator position only) SELECTION PROCESS Submit a completed City of Concord application and the required supplemental question responses, online at www.cityofconcord.org/jobs . Please attach copies of relevant certificates to your application.All qualified applications and supplemental responses will be competitively evaluated, and those candidates demonstrating the strongest qualifications for the position will be invited to interview.Successful candidates will be provided a conditional offer of employment and must clear TB testing and fingerprint check (see below for more information). Conviction History: If you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with the City of Concord. Examples of duties include, but are not limited to Prepare raw fruits and vegetables for cooking and consumption. Participate in the preparation of fruits, vegetables, salads, sandwiches and other food items. Set up and stock work areas with all necessary ingredients and equipment. Set up food on serving counters/steam tables and serve meals or meal components. Measure and mix dry and liquid ingredients according to recipe instructions. Load food into containers for transport. Wash, sanitize and store pots, pans, tableware and other kitchen utensils. Stores food and supplies as prescribed. Participate in inventories. Clean serving counters, tables, food containers and other equipment and facilities. Make sure the work area complies with State Sanitation Guidelines requirements. Operate kitchen equipment such as electric mixers, slicer, choppers, dish washing machine, stoves, ovens, and other commercial kitchen equipment. Lift and carry boxes, pots and pans containing food. Other duties as assigned. In addition to the duties above, the Food Service Coordinator will also: Plan, organize, and facilitate food service scheduling, purchasing, menus, on & off-site meals, and other camp related events responsibilities and activities. Work with Program Coordinator to produce work schedules and ensure adequate staffing. Monitor employee performance and training. Manage food and equipment inventory; place all food orders, track inventory, and manage approved budget. Provide lead supervision and support Camp Cooks, Prep Cooks and Dining Aides while developing and maintaining a positive work environment and cohesive staff team. Provide ongoing training as needed. Inspect equipment and ensure equipment is repaired as necessary. Routinely evaluate Food Service operations and Staff performance to ensure all food service standards are being met. Review camp evaluations on a daily basis and adjust food services operations and menus as needed to meet Camp customer satisfaction standards. Qualifications Knowledge of: Proper sanitation practices and procedures. Measurements, weights, and service size portions. Methods of food preparation. Standard kitchen equipment and utensils. Basic methods used in cleaning and sanitizing equipment and facilities. Basic recordkeeping techniques. Ability to: Operate kitchen equipment such as electric mixers, slicers, choppers, dish washing machines, stoves, ovens and other commercial kitchen equipment. Measure and mix liquid and dry ingredients according to recipe and instructions. Ability to lift, push, pull, climb, balance, reach, seize, and hold traditional industrial kitchen equipment and food. Follow oral and written instructions. Prepare raw fruits and vegetables for cooking and consumption by peeling, scraping and chopping using small hand tools. Show a high level of care and thoroughness in handling the details of the job. Establish and maintain effective working relationships with co-workers, students and others. Maintain good personal hygiene. Maintain composure in the face of high workload, competing or conflicting demands, ambiguous assignments, interruptions and distractions. Adapt well to changes in assignments and priorities. Understand and interpret written materials. Correctly performs the mathematical operations of the job. HOSPITALITY SPECIALIST Education: Some high school or equivalent. Experience: No experience required. Certification: Must successfully complete American Red Cross Standard First Aid and CPR/AED and Food Handling training at time of hire, if not already certified. PREP COOK Education: Some high school or equivalent. Experience: Six months experience cooking and preparing food for large groups is required. Experience working with different age groups and/or previous camp experience is highly desirable. Certification: Must successfully complete American Red Cross Standard First Aid and CPR/AED and Food Handling training at time of hire, if not already certified. COOK Education: High school diploma or equivalent. Experience: One year experience cooking and preparing food for large groups is required. Experience working with different age groups and/or previous camp experience is highly desirable. Certification: Valid/current food handling certification required. Must successfully complete American Red Cross Standard First Aid and CPR/AED and Food Handling training at time of hire, if not already certified. FOOD SERVICE COORDINATOR Education: High school diploma or equivalent. Experience: Three years experience cooking and preparing food for large groups as well as food service management experience including placing food orders, purchasing and receiving, budgeting, and supervising others in a kitchen is required. Certification: Valid/current food handling certification required. Food Protection Manager Certification is highly desirable. Must successfully complete American Red Cross Standard First Aid and CPR/AED and Food Handling training at time of hire, if not already certified. Other A valid California Drivers License and satisfactory driving history is a condition of initial and continued employment for select positions. Must be able to pass TB testing and fingerprint check. EEO/ADA: The City of Concord is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. If you have a disability and require accommodations in the testing process, please contact Human Resources at 925-671-3308 or hrdept@cityofconcord.org . FOR MORE INFORMATION REGARDING THIS POSITION OR THE CAMP CONCORD PROGRAM: Matthew Fragoso, Camp Director at 925-671-3006 or matthew.fragoso@cityofconcord.org This position is not eligible for benefits. Closing Date/Time: Continuous
Mar 07, 2024
Part Time
Job Characteristics ***PART-TIME JOB OPPORTUNITY*** FOOD SERVICE - MULTIPLE POSITIONS CAMP CONCORD (SEASONAL) The City of Concord's Recreation Department is seeking people to work for the CIty's Camp Concord Program. Salary is negotiable based on experience. Hospitality Specialist: $62.65 - $69.15 a day plus room and board with no experience Prep Cook: $70.89 - $80.20 a day plus room and board, with minimum six months experience Cook: $119.04- $131.40 a day plus room and board, with minimum one year experience Food Service Coordinator: $144.79 - $151.55 a day plus room and board, with food management experience Camp Concord: It took at least 40 civic groups, private businesses, schools and individuals to establish our Camp. Camp Concord is nestled high in the Sierra Nevada Mountains, between the majestic shores of South Lake Tahoe and the calming beauty of Fallen Leaf Lake. Camp Concord is dedicated to the philosophy that its buildings, programs and participants will be compatible with the surrounding environment. Camp will ensure that all elements of Camp Concord remain in harmony with the environment by maintaining a minimal impact and working toward a waste free environment. Camp Concord has a variety of programming and activities including family camps, youth camps, mother and son camps, adults over 50 camps, group rentals, and special events. For more information visit www.cityofconcord.org/campconcord. The 2024 Season runs from June 5 - August 4, 2024. Off season work from August 5 -October 1, 2024 is also available for select positions. What you will be doing: These positions play a key role in the development and delivery of quality, nutritious meals within budget. Approximately 150-400 meals are served to camp participants and staff three times a day, with meal numbers changing daily. This also includes several off-site meals per week. On camp meals are primarily served cafeteria style. The Food Service Coordinator directs the overall food service operation of Camp Concord including purchasing, preparation, nutrition, service, sanitation, security, personnel management, customer service, and record keeping. The Coordinator directly oversees kitchen staff, creates a positive working environment, and ensures that meals are of quality and on time. The Cooks and Prep Cooks assist the Food Service Coordinator in preparing meals and in maintaining the cleanliness and sanitation of the kitchen and dishwashing area. Cooks are differentiated from Prep Cooks by their level of experience and ability to work independently. The Hospitality Specialist assists the Food Service Team in preparing the dining hall for meals and activities as well setting up, serving, and cleaning up all meals both on and off site. They may also provide assistance in other areas on an as needed basis. All positions are part time, limited service, and m ust be able to work 5-6 days a week. Shifts are based on meal times and special events so hours may vary as needed. Attendance at weekly in-service trainings is also required. We are looking for someone who: Can work the entire season Can live on site at Camp Concord in South Lake Tahoe Can participate in a mandatory, paid staff orientation training June 5 Can produce high quality meals for large groups of camp participants and staff Possesses excellent hospitality, customer service and communication skills Is a team player, but also works well independently Is detail oriented and has excellent time management Is flexible, yet dependable Has previous food service management and staff management experience (Food Service Coordinator position only) SELECTION PROCESS Submit a completed City of Concord application and the required supplemental question responses, online at www.cityofconcord.org/jobs . Please attach copies of relevant certificates to your application.All qualified applications and supplemental responses will be competitively evaluated, and those candidates demonstrating the strongest qualifications for the position will be invited to interview.Successful candidates will be provided a conditional offer of employment and must clear TB testing and fingerprint check (see below for more information). Conviction History: If you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with the City of Concord. Examples of duties include, but are not limited to Prepare raw fruits and vegetables for cooking and consumption. Participate in the preparation of fruits, vegetables, salads, sandwiches and other food items. Set up and stock work areas with all necessary ingredients and equipment. Set up food on serving counters/steam tables and serve meals or meal components. Measure and mix dry and liquid ingredients according to recipe instructions. Load food into containers for transport. Wash, sanitize and store pots, pans, tableware and other kitchen utensils. Stores food and supplies as prescribed. Participate in inventories. Clean serving counters, tables, food containers and other equipment and facilities. Make sure the work area complies with State Sanitation Guidelines requirements. Operate kitchen equipment such as electric mixers, slicer, choppers, dish washing machine, stoves, ovens, and other commercial kitchen equipment. Lift and carry boxes, pots and pans containing food. Other duties as assigned. In addition to the duties above, the Food Service Coordinator will also: Plan, organize, and facilitate food service scheduling, purchasing, menus, on & off-site meals, and other camp related events responsibilities and activities. Work with Program Coordinator to produce work schedules and ensure adequate staffing. Monitor employee performance and training. Manage food and equipment inventory; place all food orders, track inventory, and manage approved budget. Provide lead supervision and support Camp Cooks, Prep Cooks and Dining Aides while developing and maintaining a positive work environment and cohesive staff team. Provide ongoing training as needed. Inspect equipment and ensure equipment is repaired as necessary. Routinely evaluate Food Service operations and Staff performance to ensure all food service standards are being met. Review camp evaluations on a daily basis and adjust food services operations and menus as needed to meet Camp customer satisfaction standards. Qualifications Knowledge of: Proper sanitation practices and procedures. Measurements, weights, and service size portions. Methods of food preparation. Standard kitchen equipment and utensils. Basic methods used in cleaning and sanitizing equipment and facilities. Basic recordkeeping techniques. Ability to: Operate kitchen equipment such as electric mixers, slicers, choppers, dish washing machines, stoves, ovens and other commercial kitchen equipment. Measure and mix liquid and dry ingredients according to recipe and instructions. Ability to lift, push, pull, climb, balance, reach, seize, and hold traditional industrial kitchen equipment and food. Follow oral and written instructions. Prepare raw fruits and vegetables for cooking and consumption by peeling, scraping and chopping using small hand tools. Show a high level of care and thoroughness in handling the details of the job. Establish and maintain effective working relationships with co-workers, students and others. Maintain good personal hygiene. Maintain composure in the face of high workload, competing or conflicting demands, ambiguous assignments, interruptions and distractions. Adapt well to changes in assignments and priorities. Understand and interpret written materials. Correctly performs the mathematical operations of the job. HOSPITALITY SPECIALIST Education: Some high school or equivalent. Experience: No experience required. Certification: Must successfully complete American Red Cross Standard First Aid and CPR/AED and Food Handling training at time of hire, if not already certified. PREP COOK Education: Some high school or equivalent. Experience: Six months experience cooking and preparing food for large groups is required. Experience working with different age groups and/or previous camp experience is highly desirable. Certification: Must successfully complete American Red Cross Standard First Aid and CPR/AED and Food Handling training at time of hire, if not already certified. COOK Education: High school diploma or equivalent. Experience: One year experience cooking and preparing food for large groups is required. Experience working with different age groups and/or previous camp experience is highly desirable. Certification: Valid/current food handling certification required. Must successfully complete American Red Cross Standard First Aid and CPR/AED and Food Handling training at time of hire, if not already certified. FOOD SERVICE COORDINATOR Education: High school diploma or equivalent. Experience: Three years experience cooking and preparing food for large groups as well as food service management experience including placing food orders, purchasing and receiving, budgeting, and supervising others in a kitchen is required. Certification: Valid/current food handling certification required. Food Protection Manager Certification is highly desirable. Must successfully complete American Red Cross Standard First Aid and CPR/AED and Food Handling training at time of hire, if not already certified. Other A valid California Drivers License and satisfactory driving history is a condition of initial and continued employment for select positions. Must be able to pass TB testing and fingerprint check. EEO/ADA: The City of Concord is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. If you have a disability and require accommodations in the testing process, please contact Human Resources at 925-671-3308 or hrdept@cityofconcord.org . FOR MORE INFORMATION REGARDING THIS POSITION OR THE CAMP CONCORD PROGRAM: Matthew Fragoso, Camp Director at 925-671-3006 or matthew.fragoso@cityofconcord.org This position is not eligible for benefits. Closing Date/Time: Continuous
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Assistant to the AVP & Dean of Students SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Division of Student Life Appointment Type This is a one-year probationary position. Time Base Full-time (1.0) Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $5,850.00 - $6,129.00 Per Month ($70,200 - $73,548.00 Annually) Salary is commensurate with experience. Position Summary The Administrative Analyst/Specialist II in the Division of Student Life (DSL) and Dean of Students (DOS) Office is responsible for providing senior-level organizational management and administrative/clerical support to the areas supervised by the Associate Vice President (AVP) for Student Life and Dean of Students and providing administrative support for the Associate Dean and Assistant Dean of Students. The incumbent’s duties and responsibilities are performed independently under the general supervision of the AVP & DOS within established department guidelines and policies. This position makes decisions based on precedent, adherence to policy and guidelines, and in consultation with the AVP & DOS in unusual or unique circumstances. This position calls for a maturity in judgment and the ability to work with a diversity of students, faculty, staff, parents, alumni, and several other various constituents. Position Information Office Management & Divisional Operations Manages and supports the administrative operations, programs, and services of the Division of Student Life (DSL) and the Dean of Students (DOS) Office. Support administrative operations for key divisional areas/departments throughout seasonal student life programming (e.g., new student orientation, GatorFest!, student staff onboarding, etc.) including: Provides planning, leadership, and oversight to sharing policies and procedures related to the division and office areas, divisional purchasing/procurement, divisional staff travel, student and staff payroll, office management, and program support. Serving as the Procurement liaison for the Division; maintaining status updates on contracts and procurement policies to facilitate timely approvals and vendor contracts ahead of DSL events, programs, and contract renewals. Provide administrative support for a centralized calendar of divisional events and programs, share and distribute divisional marketing, communications, and student messaging. Provide administrative support of office and campus special events, set-up event equipment and decorations, order food and beverages and supplies, prepare agendas, and other documents/presentations. Refer a volume of student, parent, faculty, and staff inquiries to appropriate departments and collaborate with departments and campus partners on programs, initiatives, and issues. Assist with Deceased Student Protocol and Notification. Assist with coordinating, drafting, and sending memos for DSL operations. Supervise one or more student assistant(s) and provide on-going training and coaching. Serve as back-up to verify I-9 Employment Eligibility Verification for all SFSU students, update Student Center Indicators, and maintain verification files. Administer conduct and grade qualification checks for Associated Students (AS) current and potential board members. Assist with property inventory for the division and office. Troubleshoot telephone, computer, and/or printer issues and ensure systems are properly functioning. Communication & Collaboration Coordination Assists the AVP & DOS and the Leadership Team (managers and directors of DSL) in day-to-day operations, communications, meetings, memos, minutes, and divisional initiatives. Works collaboratively with the departments within the DSL and DOS areas, SAEM, and University faculty and staff to enhance interdepartmental, intradepartmental, and interpersonal communications and decision making. Acts as a liaison between the departments within the DSL and DOS areas and the Office of the Vice President for SAE. Support strategic coordination on AVP & DOS, Associate Dean and Assistant Dean priorities and communications. Communicates with University partners and community stakeholders in consultation with and on behalf of the AVP & DOS. Represents the AVP & DOS at various meetings and workshops and maintains a welcoming and professional demeanor and office environment. Takes initiative and identifies opportunities to relieve the AVP & DOS of non-critical tasks and issues in collaboration with the Associate Dean and Assistant Dean of Students. Prepares meeting files and weekly, monthly, quarterly, or annually reports as requested. Update and maintain divisional and office-specific associated websites. Manage divisional and office-specific marketing materials and social media profiles and digital brand. Budget and Personnel Matters Oversight Acting as the lead professional when recommending policies relating to cash handling, purchase card (P-Card) transactions, requisitions, drafting University budget reports, and hospitality requests for the Division of Student Life (DSL). Interprets budget and human resources policies and makes recommendations to the AVP & DOS and managers/directors within the DSL & DOS areas. Assists with DSL area P-Card holders with account management, expense reports, purchase coordination, and cross-department purchasing strategies. Reviews human resource protocols, paperwork, and procedures for continuity within the division. Oversight and development of a fiscal management system for the DSL & DOS areas. Keeps updated checks and balances on all associated DSL & DOS accounts. Prepares the DSL & DOS annual budget requests, mid-year financial status reports, and all other mandatory reports. Reviews proposed expenditure plans to determine cost allowance and to ensure compliance with University and CSU system policies and procedures. Performs research and recommends solutions to any budgetary problems and human resources issues that might arise and ensures effectiveness of those solutions. Reconciles and tracks office credit card purchases and expense reports. Prepares and track memos, purchase orders, payment requests, expense reports and other departmental forms and documents. Oversees the collection and deposits of revenue. Planning & Event Oversight Provides support for DOS & DSL events, programs, and initiatives, including fiscal, planning, event implementation, and assessment. Provides support to students and departments regarding organization management and event planning policies and procedures. Regularly conducts assessments and surveys creating feedback to provide information to analyze quality of programs, services, satisfaction, and needs assessment. Conducts research on benchmarking and best practices and drafts relevant reports. At all times Demonstrates behaviors that are in line with the User Friends Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) Demonstrates safe work practices for oneself, others, and the office environment. Minimum Qualifications Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Thorough knowledge of and ability to apply extensive expertise to complex programs and/or administrative specialties, including pertinent laws and regulations. Demonstrated expertise in and advanced knowledge of the principles, problems, and methods of public and business administration and operational and fiscal management. Expertise in administrative survey techniques, operations and systems analysis, statistical and research methods, and the ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Ability to understand problems from a broad, interactive perspective and discern applicable underlying principles to conceive of and develop strategic solutions. Ability to work with representatives from public and private entities and handle potentially sensitive situations. Demonstrated consultative skills in working with internal and external constituent groups. Ability to effectively present ideas and concepts in written or presentation format and use consultative and facilitation skills to gain consensus. Preferred Qualifications Bachelor’s degree highly preferred. 3-5 years of experience in a higher education or academic setting. Senior and/or executive level administrative support experience. Experience providing excellent customer service in higher education. Bilingual skills highly desirable. Ability to learn, interpret, and apply a wide variety of policies and procedures relating to and impacting the DSL and DOS office. Knowledge of basic methods and procedures for research and statistical analysis and the ability to apply them. Ability to analyze data and make accurate projections using business mathematics and basic statistical techniques. Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands and multiple priorities are involved. Ability to make independent decisions and exercise sound judgment. Ability to anticipate problems and address them proactively. Ability to compile, write, and present reports related to program or administrative specialty. Demonstrated ability to establish and maintain effective working relationships within and outside the work group and serve as a liaison for the organizational unit. Working knowledge of operational and fiscal analysis and techniques. Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations. Expertise in investigating and analyzing problems with a broad administrative impact and implications. Demonstrated ability to effectively present ideas and concepts in written or presentation format and use consultative and facilitation skills to gain consensus. Ability to work with representatives from within and outside the university and handle potentially sensitive situations. Ability to train others on new skills and procedures and provide lead work direction. Ability to keep calm under pressure in a variety of situations and circumstances. Familiarity with Oracle Campus Solutions (CS), OnBase, Qualtrics, Drupal, PeopleSoft, and Maxient. Environmental/Physical/Special The incumbent’s duties and responsibilities are performed within established department guidelines and policies. The incumbent has administrative and budgetary influence over key policies, procedures, objectives, short-term and long-term goals of the department. The incumbent makes decisions based on precedent, adherence to policy and guidelines, and on consultation basis in unusual or unique circumstances with the AVP & Dean of Students and University partners. The incumbent serves as a key contact for all departments reporting to the AVP & Dean of Students. The incumbent manages sensitive information and situations in a confidential manner. The position calls for a maturity in judgment and ability to work with a diverse group of students, faculty, and staff. Occasional night or weekend work may be needed, on an adjusted work schedule. The incumbent performs project leadership and coordination with other administrative support staff in the DOS area. The incumbent provides administrative support to the AVP & Dean of Students including calendar management, purchases, departmental budgets, human resources and project assistance. The incumbent supervises student personnel. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Jan 17 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title Assistant to the AVP & Dean of Students SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Division of Student Life Appointment Type This is a one-year probationary position. Time Base Full-time (1.0) Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $5,850.00 - $6,129.00 Per Month ($70,200 - $73,548.00 Annually) Salary is commensurate with experience. Position Summary The Administrative Analyst/Specialist II in the Division of Student Life (DSL) and Dean of Students (DOS) Office is responsible for providing senior-level organizational management and administrative/clerical support to the areas supervised by the Associate Vice President (AVP) for Student Life and Dean of Students and providing administrative support for the Associate Dean and Assistant Dean of Students. The incumbent’s duties and responsibilities are performed independently under the general supervision of the AVP & DOS within established department guidelines and policies. This position makes decisions based on precedent, adherence to policy and guidelines, and in consultation with the AVP & DOS in unusual or unique circumstances. This position calls for a maturity in judgment and the ability to work with a diversity of students, faculty, staff, parents, alumni, and several other various constituents. Position Information Office Management & Divisional Operations Manages and supports the administrative operations, programs, and services of the Division of Student Life (DSL) and the Dean of Students (DOS) Office. Support administrative operations for key divisional areas/departments throughout seasonal student life programming (e.g., new student orientation, GatorFest!, student staff onboarding, etc.) including: Provides planning, leadership, and oversight to sharing policies and procedures related to the division and office areas, divisional purchasing/procurement, divisional staff travel, student and staff payroll, office management, and program support. Serving as the Procurement liaison for the Division; maintaining status updates on contracts and procurement policies to facilitate timely approvals and vendor contracts ahead of DSL events, programs, and contract renewals. Provide administrative support for a centralized calendar of divisional events and programs, share and distribute divisional marketing, communications, and student messaging. Provide administrative support of office and campus special events, set-up event equipment and decorations, order food and beverages and supplies, prepare agendas, and other documents/presentations. Refer a volume of student, parent, faculty, and staff inquiries to appropriate departments and collaborate with departments and campus partners on programs, initiatives, and issues. Assist with Deceased Student Protocol and Notification. Assist with coordinating, drafting, and sending memos for DSL operations. Supervise one or more student assistant(s) and provide on-going training and coaching. Serve as back-up to verify I-9 Employment Eligibility Verification for all SFSU students, update Student Center Indicators, and maintain verification files. Administer conduct and grade qualification checks for Associated Students (AS) current and potential board members. Assist with property inventory for the division and office. Troubleshoot telephone, computer, and/or printer issues and ensure systems are properly functioning. Communication & Collaboration Coordination Assists the AVP & DOS and the Leadership Team (managers and directors of DSL) in day-to-day operations, communications, meetings, memos, minutes, and divisional initiatives. Works collaboratively with the departments within the DSL and DOS areas, SAEM, and University faculty and staff to enhance interdepartmental, intradepartmental, and interpersonal communications and decision making. Acts as a liaison between the departments within the DSL and DOS areas and the Office of the Vice President for SAE. Support strategic coordination on AVP & DOS, Associate Dean and Assistant Dean priorities and communications. Communicates with University partners and community stakeholders in consultation with and on behalf of the AVP & DOS. Represents the AVP & DOS at various meetings and workshops and maintains a welcoming and professional demeanor and office environment. Takes initiative and identifies opportunities to relieve the AVP & DOS of non-critical tasks and issues in collaboration with the Associate Dean and Assistant Dean of Students. Prepares meeting files and weekly, monthly, quarterly, or annually reports as requested. Update and maintain divisional and office-specific associated websites. Manage divisional and office-specific marketing materials and social media profiles and digital brand. Budget and Personnel Matters Oversight Acting as the lead professional when recommending policies relating to cash handling, purchase card (P-Card) transactions, requisitions, drafting University budget reports, and hospitality requests for the Division of Student Life (DSL). Interprets budget and human resources policies and makes recommendations to the AVP & DOS and managers/directors within the DSL & DOS areas. Assists with DSL area P-Card holders with account management, expense reports, purchase coordination, and cross-department purchasing strategies. Reviews human resource protocols, paperwork, and procedures for continuity within the division. Oversight and development of a fiscal management system for the DSL & DOS areas. Keeps updated checks and balances on all associated DSL & DOS accounts. Prepares the DSL & DOS annual budget requests, mid-year financial status reports, and all other mandatory reports. Reviews proposed expenditure plans to determine cost allowance and to ensure compliance with University and CSU system policies and procedures. Performs research and recommends solutions to any budgetary problems and human resources issues that might arise and ensures effectiveness of those solutions. Reconciles and tracks office credit card purchases and expense reports. Prepares and track memos, purchase orders, payment requests, expense reports and other departmental forms and documents. Oversees the collection and deposits of revenue. Planning & Event Oversight Provides support for DOS & DSL events, programs, and initiatives, including fiscal, planning, event implementation, and assessment. Provides support to students and departments regarding organization management and event planning policies and procedures. Regularly conducts assessments and surveys creating feedback to provide information to analyze quality of programs, services, satisfaction, and needs assessment. Conducts research on benchmarking and best practices and drafts relevant reports. At all times Demonstrates behaviors that are in line with the User Friends Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) Demonstrates safe work practices for oneself, others, and the office environment. Minimum Qualifications Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Thorough knowledge of and ability to apply extensive expertise to complex programs and/or administrative specialties, including pertinent laws and regulations. Demonstrated expertise in and advanced knowledge of the principles, problems, and methods of public and business administration and operational and fiscal management. Expertise in administrative survey techniques, operations and systems analysis, statistical and research methods, and the ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Ability to understand problems from a broad, interactive perspective and discern applicable underlying principles to conceive of and develop strategic solutions. Ability to work with representatives from public and private entities and handle potentially sensitive situations. Demonstrated consultative skills in working with internal and external constituent groups. Ability to effectively present ideas and concepts in written or presentation format and use consultative and facilitation skills to gain consensus. Preferred Qualifications Bachelor’s degree highly preferred. 3-5 years of experience in a higher education or academic setting. Senior and/or executive level administrative support experience. Experience providing excellent customer service in higher education. Bilingual skills highly desirable. Ability to learn, interpret, and apply a wide variety of policies and procedures relating to and impacting the DSL and DOS office. Knowledge of basic methods and procedures for research and statistical analysis and the ability to apply them. Ability to analyze data and make accurate projections using business mathematics and basic statistical techniques. Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands and multiple priorities are involved. Ability to make independent decisions and exercise sound judgment. Ability to anticipate problems and address them proactively. Ability to compile, write, and present reports related to program or administrative specialty. Demonstrated ability to establish and maintain effective working relationships within and outside the work group and serve as a liaison for the organizational unit. Working knowledge of operational and fiscal analysis and techniques. Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations. Expertise in investigating and analyzing problems with a broad administrative impact and implications. Demonstrated ability to effectively present ideas and concepts in written or presentation format and use consultative and facilitation skills to gain consensus. Ability to work with representatives from within and outside the university and handle potentially sensitive situations. Ability to train others on new skills and procedures and provide lead work direction. Ability to keep calm under pressure in a variety of situations and circumstances. Familiarity with Oracle Campus Solutions (CS), OnBase, Qualtrics, Drupal, PeopleSoft, and Maxient. Environmental/Physical/Special The incumbent’s duties and responsibilities are performed within established department guidelines and policies. The incumbent has administrative and budgetary influence over key policies, procedures, objectives, short-term and long-term goals of the department. The incumbent makes decisions based on precedent, adherence to policy and guidelines, and on consultation basis in unusual or unique circumstances with the AVP & Dean of Students and University partners. The incumbent serves as a key contact for all departments reporting to the AVP & Dean of Students. The incumbent manages sensitive information and situations in a confidential manner. The position calls for a maturity in judgment and ability to work with a diverse group of students, faculty, and staff. Occasional night or weekend work may be needed, on an adjusted work schedule. The incumbent performs project leadership and coordination with other administrative support staff in the DOS area. The incumbent provides administrative support to the AVP & Dean of Students including calendar management, purchases, departmental budgets, human resources and project assistance. The incumbent supervises student personnel. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Jan 17 2024 Pacific Standard Time Applications close: Closing Date/Time: