CSU, Sacramento
6000 J Street, Sacramento, CA 95819, USA
Working Title: Customer Service Coordinator Classification Title: Administrative Support Coordinator II Posting Details Priority Application Date (Posting will remain open until filled): Wednesday, March 13, 2024 at 11:55pm PST Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary Under general direction of the Manager of Customer Service, with lead direction from the Business Services Analyst, the Customer Service Coordinator (CSC) works in the Customer Service Center as part of a team that is the face of Facilities Management to the campus. The CSC works independently, to handle multiple customer service priorities and projects while independently applying a variety of policies and procedures. The CSC makes independent decisions on day-today operations and interacts at the highest levels within and outside the university, often in sensitive interpersonal situations, using discretion and judgement. The CSC has full accountability for evaluating Customer Service Center requests to determine the appropriate course of action; reviewing craft timesheets and completed work orders for accuracy and completeness, preparing department chargeback work orders for billing, and assisting with billing reports. The CSC will independently oversee the distribution and receipt of keys and electronic access devices to members of the campus community; assist in maintaining the integrity of the University electronic access system for entrances and exits to buildings and grounds while providing lead guidance to an ASC I in the same duties. In addition to Customer Service duties, the CSC will also provide a variety of administrative support coordination to the Department of Facilities Management as a whole, both as primary and as back up. They will oversee specialized projects from the planning, initiating, executing, and coordinating as well as implementing and evaluating results. Tasks include but are not limited to: correspondence and tracking of elevator permits; entering AiM external charges; updating project tracking spreadsheets, analyzing signage requests and coordinating and communicating with various external departments for final review and approval submitted to the Minor Design Change (MDCC) committee; create requisitions, manage and revise purchase orders, evaluate invoices for completion, route for signatures and submit for payment; process travel claims; plan and coordinate large events; setup meetings, manage calendars of other staff and coordinate other minor administrative tasks as needed. FLSA : Non-Exempt (Eligible for overtime compensation) Anticipated Hiring Range : $3,865 per month to $4,384 per month; commensurate with candidate's education, experience, skills, and training. CSU Classification Salary Range : $3,865 - $6,336 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 2 Recruitment Type : Regular (Probationary) Time Base : Full-Time Pay Plan : 12 months Work Hours : Monday - Friday, 8:00a.m. - 5:00p.m. May be eligible for a partial telework schedule, upon management approval, following a training period. Department Information Facilities Management is the steward for the University buildings, physical infrastructure, grounds, and landscape. We perform maintenance and renovation of facilities; plan and manage new construction; support University initiatives though our commitment to building a welcoming campus which covers over 50 buildings on 616 acres; and by creating a dynamic physical environment for students, faculty, staff, and the community. Facilities Management is divided into six departments: Planning, Design and Construction Administrative Services Grounds and Custodian Operations Facility and Central Plant Operations Space Management Sac State Sustainability https://www.csus.edu/administration-business-affairs/facilities-management/ Minimum Qualifications Entry to this classification requires a fully functional knowledge of and skills in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. Required Qualifications Experience Experience providing clerical and administrative support functions in an office environment. Experience using and operating standard office equipment such as computer, copier, fax and scanner. Experience providing customer service using tact and diplomacy to various constituents. Knowledge, Skills, Abilities Expertise in using office software packages, technology, and systems (e.g. Microsoft Outlook, Word, Excel, Access and PowerPoint). Ability to effectively handle interpersonal interactions at all levels and handle highly sensitive interpersonal situations Knowledge of record-keeping, office electronic filing systems and procedures. Exceptional communication skills, both verbally and in writing. Ability to be self-motivated and work independently as well as part of a team. Outstanding organizational and time management skills. Ability to interpret and apply policies and procedures independently, and use judgment and discretion to act when precedents do not exist. Effective problem-solving skills with the ability to develop practical and thorough solutions. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Conditions of Employment Ability to successfully complete a background check. Preferred Qualifications Experience in a facilities or equivalent environment. Experience using an enterprise resource planning system such as PeopleSoft. Experience working at an institution of higher education, such as the California State University system. Experience using a database system, preferably a maintenance management system. Knowledge of procurement, hospitality and travel processes. Knowledge of website update tools. Documents Needed to Apply Resume and cover letter. Failure to upload these documents to the online application may result in disqualification. Three professional references are required as part of the online application. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Feb 28 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title: Customer Service Coordinator Classification Title: Administrative Support Coordinator II Posting Details Priority Application Date (Posting will remain open until filled): Wednesday, March 13, 2024 at 11:55pm PST Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary Under general direction of the Manager of Customer Service, with lead direction from the Business Services Analyst, the Customer Service Coordinator (CSC) works in the Customer Service Center as part of a team that is the face of Facilities Management to the campus. The CSC works independently, to handle multiple customer service priorities and projects while independently applying a variety of policies and procedures. The CSC makes independent decisions on day-today operations and interacts at the highest levels within and outside the university, often in sensitive interpersonal situations, using discretion and judgement. The CSC has full accountability for evaluating Customer Service Center requests to determine the appropriate course of action; reviewing craft timesheets and completed work orders for accuracy and completeness, preparing department chargeback work orders for billing, and assisting with billing reports. The CSC will independently oversee the distribution and receipt of keys and electronic access devices to members of the campus community; assist in maintaining the integrity of the University electronic access system for entrances and exits to buildings and grounds while providing lead guidance to an ASC I in the same duties. In addition to Customer Service duties, the CSC will also provide a variety of administrative support coordination to the Department of Facilities Management as a whole, both as primary and as back up. They will oversee specialized projects from the planning, initiating, executing, and coordinating as well as implementing and evaluating results. Tasks include but are not limited to: correspondence and tracking of elevator permits; entering AiM external charges; updating project tracking spreadsheets, analyzing signage requests and coordinating and communicating with various external departments for final review and approval submitted to the Minor Design Change (MDCC) committee; create requisitions, manage and revise purchase orders, evaluate invoices for completion, route for signatures and submit for payment; process travel claims; plan and coordinate large events; setup meetings, manage calendars of other staff and coordinate other minor administrative tasks as needed. FLSA : Non-Exempt (Eligible for overtime compensation) Anticipated Hiring Range : $3,865 per month to $4,384 per month; commensurate with candidate's education, experience, skills, and training. CSU Classification Salary Range : $3,865 - $6,336 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 2 Recruitment Type : Regular (Probationary) Time Base : Full-Time Pay Plan : 12 months Work Hours : Monday - Friday, 8:00a.m. - 5:00p.m. May be eligible for a partial telework schedule, upon management approval, following a training period. Department Information Facilities Management is the steward for the University buildings, physical infrastructure, grounds, and landscape. We perform maintenance and renovation of facilities; plan and manage new construction; support University initiatives though our commitment to building a welcoming campus which covers over 50 buildings on 616 acres; and by creating a dynamic physical environment for students, faculty, staff, and the community. Facilities Management is divided into six departments: Planning, Design and Construction Administrative Services Grounds and Custodian Operations Facility and Central Plant Operations Space Management Sac State Sustainability https://www.csus.edu/administration-business-affairs/facilities-management/ Minimum Qualifications Entry to this classification requires a fully functional knowledge of and skills in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. Required Qualifications Experience Experience providing clerical and administrative support functions in an office environment. Experience using and operating standard office equipment such as computer, copier, fax and scanner. Experience providing customer service using tact and diplomacy to various constituents. Knowledge, Skills, Abilities Expertise in using office software packages, technology, and systems (e.g. Microsoft Outlook, Word, Excel, Access and PowerPoint). Ability to effectively handle interpersonal interactions at all levels and handle highly sensitive interpersonal situations Knowledge of record-keeping, office electronic filing systems and procedures. Exceptional communication skills, both verbally and in writing. Ability to be self-motivated and work independently as well as part of a team. Outstanding organizational and time management skills. Ability to interpret and apply policies and procedures independently, and use judgment and discretion to act when precedents do not exist. Effective problem-solving skills with the ability to develop practical and thorough solutions. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Conditions of Employment Ability to successfully complete a background check. Preferred Qualifications Experience in a facilities or equivalent environment. Experience using an enterprise resource planning system such as PeopleSoft. Experience working at an institution of higher education, such as the California State University system. Experience using a database system, preferably a maintenance management system. Knowledge of procurement, hospitality and travel processes. Knowledge of website update tools. Documents Needed to Apply Resume and cover letter. Failure to upload these documents to the online application may result in disqualification. Three professional references are required as part of the online application. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Feb 28 2024 Pacific Standard Time Applications close: Closing Date/Time:
City of Concord, CA
Concord, California, United States
Job Characteristics ***OPEN & PROMOTIONAL JOB OPPORTUNITY** RECREATION PROGRAM COORDINAT OR The City of Concord is seeking a community oriented individual with a vision and passion for the recreation profession to fill a vacancy for a Recreation & Special Events Program Coordinator in the Recreation Services Department. The Recreation Services Department: The Recreation Services Department is responsible for the development, implementation, and delivery of recreation and leisure time activities within the City of Concord. In addition to traditional youth, adult and senior programs, the Department also operates Diablo Creek Golf Course, Camp Concord in Lake Tahoe, and schedules facility and picnic reservations. It also provides support to the Parks, Recreation & Open Space Commission, the Concord Pavilion Community Outreach Committee, and the Commission on Aging. The Recreation Services Department team consists of 14 full-time staff and approximately 125 part-time staff. What the position will be doing: The Recreation Program Coordinator will develop, organize and supervise recreational services and special events. The Recreation Program Coordinator is responsible for hiring, training, and scheduling part-time staff; preparing and maintaining program budgets; and creating, marketing, and implementing special events and programs. The position will also coordinate sponsorship programs and contract classes, and provide excellent and timely customer service to a diverse community. Work may include irregular hours during the evenings and on weekends and holidays to attend meetings, community functions, and special events; and to resolve problems/issues that may come up outside of normal business hours. We are looking for someone who: Is a creative and innovative self-starter, with a strong desire to learn and grow Is organized, with the ability to multi-task while meeting deadlines Is a solution-focused problem solver Is customer service oriented Possesses strong verbal and written communication skills Possesses knowledge in program budgeting Possesses recruiting, training, leading, and scheduling experience Possesses experience in marketing for programs and events Is willing and able to work nights and weekends, as needed, to support the department and programs Is someone who embraces, promotes, and is guided by the City's Mission, Vision and Values What we offer: The City of Concord offers the opportunity to take part in a collaborative and exciting work experience, where you can grow in your career while working alongside the Community to make Concord a city of the highest quality. The City is an employer that invests in its employees’ professional and personal development, values work-life balance, is dedicated to employee wellness and provides numerous benefit and retirement options, to include the following: Participation in CalPERS pension, tiered based on date of hire A variety of health care plans or a cash-in-lieu benefit of $200 if waiving coverage City-paid dental insurance; employee-paid vision insurance Vacation accruals starting at 10 days per year, 12 days sick leave per year, and 11 paid holidays per year Generous tuition reimbursement program 457 deferred compensation plan Flexible spending accounts (FSAs) for healthcare, dependent care and commuting costs Life and disability insurance A wellness program that offers yoga and fitness classes, annual health expos, health and nutrition education, as well as a variety of mental health resources *Salary may be negotiable within the advertised range. Benefits described herein do not represent a contract and may be changed without notice. Additional information is available at www.cityofconcord.org . SELECTION PROCESS 1. Submit a completed City of Concord application and the required supplemental question responses online at www.cityofconcord.org/jobs . Only application materials submitted online during the filing period will be accepted. 2. All qualified applications and supplemental responses will be competitively evaluated, and those candidates demonstrating the strongest qualifications for the position will be invited to participate in a panel interview. If you are selected to participate in the panel interview and are unavailable, we regret that we will not be able to reschedule you. 3. Candidates that pass the panel interview will be placed on the hiring list, based on rank, for further consideration to fill the current regular vacancy, as well as others occurring over the next 12 months. Conviction History: If you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with the City of Concord. Helpful tips when applying: It is important to carefully read the complete job bulletin before submitting your application so you are aware of all requirements of both the position and the process. When preparing your application, consider reviewing the job announcement and classification specification so that you may emphasize work experience relevant to the position for which you are applying. Job duties should be an accurate reflection of the work you completed. Copying and pasting from your job description is not recommended as there may be duties listed that you did not perform. Answer all required supplemental questions completely and honestly. The information you put in the supplemental questionnaire must also be verified in your work history so if you say you have certain experience in the questionnaire, make sure we can see it listed in your job history as well so we know where you performed those functions and for how long. Carefully review your application prior to submittal to ensure its content is accurate and all required documents are attached, and submit it before the closing date. Examples of duties include, but are not limited to Plans, coordinates, and leads recreational activities such as adult sports, aquatics, camp concord, community events, summer camps, and youth sports and services.Oversees and assists with developing program schedules, obtaining facilities, and creating marketing tools to publicize events.Meets with community groups, activity participants, and other agencies to publicize and market events and activities.Conducts new hire interviews, provides input on work performance, resolves employee conflicts, provides on-the-job training, and coordinates employee workflow.Oversees scheduling of volunteer workers.Maintains program budgets and provides input on staffing and cost estimates.Makes recommendations on new programs and activities as well as changes to established activities and practices.Creates and implements marketing plans for events and programs, creates promotional materials.Attends meetings, answers/makes phone calls, operates office equipment, gives presentations and completes other clerical duties as needeOther duties as required. For the full job description for Recreation & Special Events Program Coordinator, please visit www.governmentjobs.com/careers/concord . Qualifications Knowledge • Administration and Management -- Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, and coordination of people and resources. • Clerical -- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, transcription, designing forms, and other office procedures and terminology. • Computers and Electronics -- Knowledge of computer hardware and software, including applications. • Customer and Personal Service -- Knowledge of principles and processes for providing (internal or external) customer services including customer needs assessment, meeting quality standards for service, and evaluation of customer satisfaction. • Economics and Accounting -- Knowledge of economic and accounting principles and practices, and the analysis and reporting of financial data. • English Language -- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. • Sales and Marketing -- Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, sales techniques, and sales control systems. Skills • Active Learning -- Understanding the implications of new information for both current and future problem-solving and decision-making. • Active Listening -- Giving appropriate attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. • Attention to Detail -- Maintaining appropriate attention to detail based on the complexity of work performed. • Communication and Comprehension -- Conveying written and/or non-written information effectively; comprehending and understanding documentation and verbal or visual communications. • Complex Problem Solving -- Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. • Critical Thinking -- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. • Judgment and Decision Making -- Considering the relative costs and benefits of potential actions to choose the most appropriate one. • Management of Financial Resources -- Determining how resources will be allocated to accomplish work getting done, and accounting for these expenditures. • Management of Personnel Resou rces -- Motivating, developing, and directing people as they work, identifying the best people for the job. • Monitoring -- Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. • Operations Analysis -- Analyzing needs and product requirements to create a design. • Persuasion -- Persuading others to change their minds or behavior. • Quality Control Analysis -- Conducting tests and inspections of products, services, or processes to evaluate quality or performance. • Service Orientation -- Actively looking for ways to help people. • Social Perceptiveness -- Being aware of others' reactions and understanding why they react as they do. • Time Management -- Managing one's own time and the time of others. • Troubleshooting -- Determining causes of operating errors and deciding what to do about it. Abilities • Category Flexibility -- The ability to generate or use different sets of rules for combining or grouping things in different ways. • Deductive Reasoning -- The ability to apply general rules to specific problems to produce answers that make sense. • Fluency of Ideas -- The ability to come up with a number of ideas about a topic. • Inductive Reasoning -- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). • Information Ordering -- The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). • Originality -- The ability to come up with original or novel ideas for a certain situation, or to develop creative ways to solve a problem. • Problem Sensitivity -- The ability to tell when something is wrong or is likely to go wrong. • Selective Attention -- The ability to concentrate on a task over a period of time without being distracted. • Time Sharing -- The ability to shift back and forth between two or more activities or sources of information. Education : Possession of a bachelor's degree in Recreation Administration or related curriculum is desirable. Experience : Prefer three-plus (3+) years in leading recreational activities Other A valid California driver's license and satisfactory driving record are conditions of initial and continued employment. Note : Incumbents assigned to the Aquatics program must possess WSI, Lifeguard, CPR and First Aid certificates at the time of hire and complete the AFO/CPO course work within the 6-month probationary period. The City of Concord takes pride in offering a generous benefits program that provides flexibility for the diverse and changing needs of our qualifying employees. For a complete overview, click here . Below is a brief listing of what the City offers: Dental & Vision Insurance Employee Assistance Program Health Insurance Holidays Life Insurance Pre-tax Savings Benefits Retiree Medical (3 levels based on date of hire) Retirement Program Short-term Disability*and Long-term Disability Social Security/Medicare Vacation & Sick Leave *Not available for sworn personnel. Closing Date/Time: 5/20/2024 11:59 PM Pacific
Apr 27, 2024
Full Time
Job Characteristics ***OPEN & PROMOTIONAL JOB OPPORTUNITY** RECREATION PROGRAM COORDINAT OR The City of Concord is seeking a community oriented individual with a vision and passion for the recreation profession to fill a vacancy for a Recreation & Special Events Program Coordinator in the Recreation Services Department. The Recreation Services Department: The Recreation Services Department is responsible for the development, implementation, and delivery of recreation and leisure time activities within the City of Concord. In addition to traditional youth, adult and senior programs, the Department also operates Diablo Creek Golf Course, Camp Concord in Lake Tahoe, and schedules facility and picnic reservations. It also provides support to the Parks, Recreation & Open Space Commission, the Concord Pavilion Community Outreach Committee, and the Commission on Aging. The Recreation Services Department team consists of 14 full-time staff and approximately 125 part-time staff. What the position will be doing: The Recreation Program Coordinator will develop, organize and supervise recreational services and special events. The Recreation Program Coordinator is responsible for hiring, training, and scheduling part-time staff; preparing and maintaining program budgets; and creating, marketing, and implementing special events and programs. The position will also coordinate sponsorship programs and contract classes, and provide excellent and timely customer service to a diverse community. Work may include irregular hours during the evenings and on weekends and holidays to attend meetings, community functions, and special events; and to resolve problems/issues that may come up outside of normal business hours. We are looking for someone who: Is a creative and innovative self-starter, with a strong desire to learn and grow Is organized, with the ability to multi-task while meeting deadlines Is a solution-focused problem solver Is customer service oriented Possesses strong verbal and written communication skills Possesses knowledge in program budgeting Possesses recruiting, training, leading, and scheduling experience Possesses experience in marketing for programs and events Is willing and able to work nights and weekends, as needed, to support the department and programs Is someone who embraces, promotes, and is guided by the City's Mission, Vision and Values What we offer: The City of Concord offers the opportunity to take part in a collaborative and exciting work experience, where you can grow in your career while working alongside the Community to make Concord a city of the highest quality. The City is an employer that invests in its employees’ professional and personal development, values work-life balance, is dedicated to employee wellness and provides numerous benefit and retirement options, to include the following: Participation in CalPERS pension, tiered based on date of hire A variety of health care plans or a cash-in-lieu benefit of $200 if waiving coverage City-paid dental insurance; employee-paid vision insurance Vacation accruals starting at 10 days per year, 12 days sick leave per year, and 11 paid holidays per year Generous tuition reimbursement program 457 deferred compensation plan Flexible spending accounts (FSAs) for healthcare, dependent care and commuting costs Life and disability insurance A wellness program that offers yoga and fitness classes, annual health expos, health and nutrition education, as well as a variety of mental health resources *Salary may be negotiable within the advertised range. Benefits described herein do not represent a contract and may be changed without notice. Additional information is available at www.cityofconcord.org . SELECTION PROCESS 1. Submit a completed City of Concord application and the required supplemental question responses online at www.cityofconcord.org/jobs . Only application materials submitted online during the filing period will be accepted. 2. All qualified applications and supplemental responses will be competitively evaluated, and those candidates demonstrating the strongest qualifications for the position will be invited to participate in a panel interview. If you are selected to participate in the panel interview and are unavailable, we regret that we will not be able to reschedule you. 3. Candidates that pass the panel interview will be placed on the hiring list, based on rank, for further consideration to fill the current regular vacancy, as well as others occurring over the next 12 months. Conviction History: If you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with the City of Concord. Helpful tips when applying: It is important to carefully read the complete job bulletin before submitting your application so you are aware of all requirements of both the position and the process. When preparing your application, consider reviewing the job announcement and classification specification so that you may emphasize work experience relevant to the position for which you are applying. Job duties should be an accurate reflection of the work you completed. Copying and pasting from your job description is not recommended as there may be duties listed that you did not perform. Answer all required supplemental questions completely and honestly. The information you put in the supplemental questionnaire must also be verified in your work history so if you say you have certain experience in the questionnaire, make sure we can see it listed in your job history as well so we know where you performed those functions and for how long. Carefully review your application prior to submittal to ensure its content is accurate and all required documents are attached, and submit it before the closing date. Examples of duties include, but are not limited to Plans, coordinates, and leads recreational activities such as adult sports, aquatics, camp concord, community events, summer camps, and youth sports and services.Oversees and assists with developing program schedules, obtaining facilities, and creating marketing tools to publicize events.Meets with community groups, activity participants, and other agencies to publicize and market events and activities.Conducts new hire interviews, provides input on work performance, resolves employee conflicts, provides on-the-job training, and coordinates employee workflow.Oversees scheduling of volunteer workers.Maintains program budgets and provides input on staffing and cost estimates.Makes recommendations on new programs and activities as well as changes to established activities and practices.Creates and implements marketing plans for events and programs, creates promotional materials.Attends meetings, answers/makes phone calls, operates office equipment, gives presentations and completes other clerical duties as needeOther duties as required. For the full job description for Recreation & Special Events Program Coordinator, please visit www.governmentjobs.com/careers/concord . Qualifications Knowledge • Administration and Management -- Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, and coordination of people and resources. • Clerical -- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, transcription, designing forms, and other office procedures and terminology. • Computers and Electronics -- Knowledge of computer hardware and software, including applications. • Customer and Personal Service -- Knowledge of principles and processes for providing (internal or external) customer services including customer needs assessment, meeting quality standards for service, and evaluation of customer satisfaction. • Economics and Accounting -- Knowledge of economic and accounting principles and practices, and the analysis and reporting of financial data. • English Language -- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. • Sales and Marketing -- Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, sales techniques, and sales control systems. Skills • Active Learning -- Understanding the implications of new information for both current and future problem-solving and decision-making. • Active Listening -- Giving appropriate attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. • Attention to Detail -- Maintaining appropriate attention to detail based on the complexity of work performed. • Communication and Comprehension -- Conveying written and/or non-written information effectively; comprehending and understanding documentation and verbal or visual communications. • Complex Problem Solving -- Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. • Critical Thinking -- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. • Judgment and Decision Making -- Considering the relative costs and benefits of potential actions to choose the most appropriate one. • Management of Financial Resources -- Determining how resources will be allocated to accomplish work getting done, and accounting for these expenditures. • Management of Personnel Resou rces -- Motivating, developing, and directing people as they work, identifying the best people for the job. • Monitoring -- Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. • Operations Analysis -- Analyzing needs and product requirements to create a design. • Persuasion -- Persuading others to change their minds or behavior. • Quality Control Analysis -- Conducting tests and inspections of products, services, or processes to evaluate quality or performance. • Service Orientation -- Actively looking for ways to help people. • Social Perceptiveness -- Being aware of others' reactions and understanding why they react as they do. • Time Management -- Managing one's own time and the time of others. • Troubleshooting -- Determining causes of operating errors and deciding what to do about it. Abilities • Category Flexibility -- The ability to generate or use different sets of rules for combining or grouping things in different ways. • Deductive Reasoning -- The ability to apply general rules to specific problems to produce answers that make sense. • Fluency of Ideas -- The ability to come up with a number of ideas about a topic. • Inductive Reasoning -- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). • Information Ordering -- The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). • Originality -- The ability to come up with original or novel ideas for a certain situation, or to develop creative ways to solve a problem. • Problem Sensitivity -- The ability to tell when something is wrong or is likely to go wrong. • Selective Attention -- The ability to concentrate on a task over a period of time without being distracted. • Time Sharing -- The ability to shift back and forth between two or more activities or sources of information. Education : Possession of a bachelor's degree in Recreation Administration or related curriculum is desirable. Experience : Prefer three-plus (3+) years in leading recreational activities Other A valid California driver's license and satisfactory driving record are conditions of initial and continued employment. Note : Incumbents assigned to the Aquatics program must possess WSI, Lifeguard, CPR and First Aid certificates at the time of hire and complete the AFO/CPO course work within the 6-month probationary period. The City of Concord takes pride in offering a generous benefits program that provides flexibility for the diverse and changing needs of our qualifying employees. For a complete overview, click here . Below is a brief listing of what the City offers: Dental & Vision Insurance Employee Assistance Program Health Insurance Holidays Life Insurance Pre-tax Savings Benefits Retiree Medical (3 levels based on date of hire) Retirement Program Short-term Disability*and Long-term Disability Social Security/Medicare Vacation & Sick Leave *Not available for sworn personnel. Closing Date/Time: 5/20/2024 11:59 PM Pacific
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Program Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department College of Professional & Global Education Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0 FTE) Work Schedule Monday - Friday; 8:00 am -5:00 pm Anticipated Hiring Range $4,376.00 - $5,250.00 Per Month ($52,512.00 - $63,000.00 Annually) Salary is commensurate with experience. Position Summary The Center for Global Engagement (CGE) program coordinator (PC) is responsible for coordinating administrative, business, and operational processes for the unit. The PC will also support the admission lead in processing applications and data entry. The PC reports to the Assistant Dean and may receive work direction from program managers and leads. The PC will handle all faculty hiring requests, faculty payment requests, fiscal requests, and enter data into Campus Solutions and various spreadsheets for record-keeping and informational purposes, as requested. Position Information Operations and admissions processing support Schedule classes in Campus Solutions. Maintain, keep current, and organize and format information and data in spreadsheets and Box folders according to a logical structure so that information is easily accessible. Enter data into Campus Solutions as requested by program leads and program specialists. Support admissions lead by processing applications and data entry as needed. Act as a DSO (Designated School Official) with responsibility for issuing initial I-20s, tracking visa status, and backing up admissions lead as needed. Report student information to SEVIS in accordance with federal guidelines. Produce weekly and ad hoc admission and enrollment reports. Update student data in Salesforce, CS, SEVIS, and other student data management systems. Ensure accurate enrollment and program fee data and collaborate with CPaGE enrollment team so that all tuition and fees are posted, and refunds managed in a timely manner. Submit necessary paperwork to CPaGE Fiscal team to facilitate payment of interdepartmental transfers. Order transcripts from the SF State registrar and generate CPaGE transcripts, grade reports, and certificates, and send to international university partners. Prepare and submit requisitions, P.O. requests, hospitality, travel claims and other fiscal paperwork. Collect and submit necessary documentation to subsidy department to ensure timely invoicing for groups and sponsored students. Monitor and order office supplies. Coordinate all facilities requests. Coordinate student activities, excursions, and special event logistics, including all related purchasing. Reserve classrooms. Mail immigration and other student documents as needed. Coordinate with mailroom to receive deliveries. Faculty and Student Assistant Hiring and Payroll Collaborate with CPaGE faculty payroll team. Follow the standard operating procedure for requesting faculty appointment letters and faculty payments and meet all deadlines. Prepare hiring request forms. Enter data for appointment letters and payroll into faculty payroll spreadsheets and Campus Solutions. Consult with faculty payroll team regarding custom payments or exceptions. Process honoraria for SF State University faculty and external guest presenters. In collaboration with program leads/manager, coordinate student assistant hiring and timesheet approval process. Other duties as assigned. Minimum Qualifications Requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Working knowledge of general practices, program, and/or administrative specialty. Basic knowledge of and ability to apply fundamental concepts. Working knowledge of budget policies and procedures. Working knowledge of general practices, program, and/or administrative specialty. Ability to learn, interpret, and apply a wide variety of policies and procedures relating to and impacting the applicable program, organizational unit, and/or administrative specialty. Knowledge of basic methods and procedures for research and statistical analysis and the ability to apply them. Ability to analyze data and make accurate projections using business mathematics and basic statistical techniques. Ability to organize and plan work and projects including handling multiple priorities. Ability to make independent decisions and exercise sound judgment. Ability to compile, write, and present reports related to program or administrative specialty. Demonstrated ability to establish and maintain effective working relationships within and outside the work group and serve as a liaison for the organizational unit. Core Competencies - embody the following competencies: Bias toward collaboration and teamwork. Effective oral, written, and nonverbal communication skills. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion Demonstrate behaviors that are in line with the User-Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) Demonstrate safe work practices for oneself, others and the office environment. Preferred Qualifications Bachelor’s degree Experience in program coordination, student services in a public university Fiscal experience Fluency with using Excel spreadsheets High-level customer service skills Attention to detail Excellent organizational and writing skills Experience working in an international educational setting Experience using the Salesforce database or other Customer Relation Management software Experience communicating with people from different backgrounds Experience working on teams Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Apr 16 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 17, 2024
Working Title Program Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department College of Professional & Global Education Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0 FTE) Work Schedule Monday - Friday; 8:00 am -5:00 pm Anticipated Hiring Range $4,376.00 - $5,250.00 Per Month ($52,512.00 - $63,000.00 Annually) Salary is commensurate with experience. Position Summary The Center for Global Engagement (CGE) program coordinator (PC) is responsible for coordinating administrative, business, and operational processes for the unit. The PC will also support the admission lead in processing applications and data entry. The PC reports to the Assistant Dean and may receive work direction from program managers and leads. The PC will handle all faculty hiring requests, faculty payment requests, fiscal requests, and enter data into Campus Solutions and various spreadsheets for record-keeping and informational purposes, as requested. Position Information Operations and admissions processing support Schedule classes in Campus Solutions. Maintain, keep current, and organize and format information and data in spreadsheets and Box folders according to a logical structure so that information is easily accessible. Enter data into Campus Solutions as requested by program leads and program specialists. Support admissions lead by processing applications and data entry as needed. Act as a DSO (Designated School Official) with responsibility for issuing initial I-20s, tracking visa status, and backing up admissions lead as needed. Report student information to SEVIS in accordance with federal guidelines. Produce weekly and ad hoc admission and enrollment reports. Update student data in Salesforce, CS, SEVIS, and other student data management systems. Ensure accurate enrollment and program fee data and collaborate with CPaGE enrollment team so that all tuition and fees are posted, and refunds managed in a timely manner. Submit necessary paperwork to CPaGE Fiscal team to facilitate payment of interdepartmental transfers. Order transcripts from the SF State registrar and generate CPaGE transcripts, grade reports, and certificates, and send to international university partners. Prepare and submit requisitions, P.O. requests, hospitality, travel claims and other fiscal paperwork. Collect and submit necessary documentation to subsidy department to ensure timely invoicing for groups and sponsored students. Monitor and order office supplies. Coordinate all facilities requests. Coordinate student activities, excursions, and special event logistics, including all related purchasing. Reserve classrooms. Mail immigration and other student documents as needed. Coordinate with mailroom to receive deliveries. Faculty and Student Assistant Hiring and Payroll Collaborate with CPaGE faculty payroll team. Follow the standard operating procedure for requesting faculty appointment letters and faculty payments and meet all deadlines. Prepare hiring request forms. Enter data for appointment letters and payroll into faculty payroll spreadsheets and Campus Solutions. Consult with faculty payroll team regarding custom payments or exceptions. Process honoraria for SF State University faculty and external guest presenters. In collaboration with program leads/manager, coordinate student assistant hiring and timesheet approval process. Other duties as assigned. Minimum Qualifications Requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Working knowledge of general practices, program, and/or administrative specialty. Basic knowledge of and ability to apply fundamental concepts. Working knowledge of budget policies and procedures. Working knowledge of general practices, program, and/or administrative specialty. Ability to learn, interpret, and apply a wide variety of policies and procedures relating to and impacting the applicable program, organizational unit, and/or administrative specialty. Knowledge of basic methods and procedures for research and statistical analysis and the ability to apply them. Ability to analyze data and make accurate projections using business mathematics and basic statistical techniques. Ability to organize and plan work and projects including handling multiple priorities. Ability to make independent decisions and exercise sound judgment. Ability to compile, write, and present reports related to program or administrative specialty. Demonstrated ability to establish and maintain effective working relationships within and outside the work group and serve as a liaison for the organizational unit. Core Competencies - embody the following competencies: Bias toward collaboration and teamwork. Effective oral, written, and nonverbal communication skills. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion Demonstrate behaviors that are in line with the User-Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) Demonstrate safe work practices for oneself, others and the office environment. Preferred Qualifications Bachelor’s degree Experience in program coordination, student services in a public university Fiscal experience Fluency with using Excel spreadsheets High-level customer service skills Attention to detail Excellent organizational and writing skills Experience working in an international educational setting Experience using the Salesforce database or other Customer Relation Management software Experience communicating with people from different backgrounds Experience working on teams Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Apr 16 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary Reporting to the University Registrar and led by the Assistant Registrar, the Records and Registration Coordinator must possess knowledge of procedures related to records and registration as expressed in Title 5, California State University (CSU) Executive Orders and San José State campus-based in order to provide advising to students, and consultation to staff and faculty on these policies and procedures. The Records and Registration Coordinator is responsible for providing support for a range of complex functions in the Office of the Registrar, involving a high degree of critical thinking and judgment. The incumbent is responsible for maintaining student academic records, facilitating students’ ability to register for classes, processing various documents in the student information system, ensuring documents are scanned for future retrieval, and providing information related to registration and records to students, staff, and faculty. This includes communicating and providing customer service to students over the phone, via email, through chat, and in person. This may also require consultation with academic and administrative departments to make decisions on how to manage student-specific situations. The incumbent is also responsible for coordinating at least one special program or primary partnership, including developing, maintaining, and upgrading or modifying the assigned programs/partnerships as needed. Key Responsibilities Act independently, using judgment and discretion, to solve student concerns as they arise Advise students, faculty, and staff about CSU Chancellor’s Office/San José State University policies and Office of the Registrar procedures Interpret and apply policies to resolve questions and issues Provide timely, efficient, accurate, and welcoming service to students, faculty, and staff Answer student inquiries through email, chat, phone, and in-person, or transfer students to the appropriate area for assistance Maintain accurate records of academic grades, grade changes, course withdrawals, and other academic record-keeping functions within PeopleSoft, OnBase, and other data management software Perform detailed and complex tasks to update, correct, and audit student records Ensure compliance with Academic Senate policy, Executive Orders, and Title V Resolve student registration and records issues including but not limited to registration eligibility, class status, academic standing, payments, administrative and financial holds using negative and positive service indicators Perform registration for regular and special session students who are unable to register online Coordinate at least one special program and/or primary partnership*, including developing procedures and processes; upgrading or modifying the assigned program/partnership as needed Responsible for records accuracy (by alphabet range) in the National Student Clearinghouse database Knowledge, Skills & Abilities Working knowledge of the practices, procedures and activities of the program to which assigned General knowledge of the methods and problems of organizational and program management General knowledge of research and interview techniques; and of the principles of individual and group behavior Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies Strong written and oral communication skills Use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements Ability to understand students’ perspectives and empathize with their concerns Excellent customer service and public relations skills Establish and maintain cooperative working relationships with faculty, staff, vendor partners, and the community Ability to rapidly acquire a general knowledge of the overall operation, functions, and procedures of the Office of the Registrar Ability to analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office Ability to remain open to feedback and suggestions from colleagues with regard to special programs/primary partnerships coordinated Ability to communicate with constituents in a professional and respectful manner Required Qualifications Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field Two (2) years of professional experience in one of the student services program areas or in a related field. A master’s degree in a job-related field may be substituted for one year of professional experience Preferred Qualifications Bachelor’s Degree Two (2) years of professional work experience in student records or registrar’s office Two (2) years of experience utilizing a SIS (like Banner, Colleague) Two (2) years of experience utilizing the SIS PeopleSoft Campus Solutions, specifically Two (2) years of experience in student records oversight in the CSU Strong written and oral communication skills Two (2) years of experience interpreting/applying higher education policy and procedures Compensation Classification: Student Services Professional II Anticipated Hiring Range: $4,610/month CSU Salary Range: $4,610/month - $6,556/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: March 18, 2024 through April 1, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Mar 18 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 19, 2024
Job Summary Reporting to the University Registrar and led by the Assistant Registrar, the Records and Registration Coordinator must possess knowledge of procedures related to records and registration as expressed in Title 5, California State University (CSU) Executive Orders and San José State campus-based in order to provide advising to students, and consultation to staff and faculty on these policies and procedures. The Records and Registration Coordinator is responsible for providing support for a range of complex functions in the Office of the Registrar, involving a high degree of critical thinking and judgment. The incumbent is responsible for maintaining student academic records, facilitating students’ ability to register for classes, processing various documents in the student information system, ensuring documents are scanned for future retrieval, and providing information related to registration and records to students, staff, and faculty. This includes communicating and providing customer service to students over the phone, via email, through chat, and in person. This may also require consultation with academic and administrative departments to make decisions on how to manage student-specific situations. The incumbent is also responsible for coordinating at least one special program or primary partnership, including developing, maintaining, and upgrading or modifying the assigned programs/partnerships as needed. Key Responsibilities Act independently, using judgment and discretion, to solve student concerns as they arise Advise students, faculty, and staff about CSU Chancellor’s Office/San José State University policies and Office of the Registrar procedures Interpret and apply policies to resolve questions and issues Provide timely, efficient, accurate, and welcoming service to students, faculty, and staff Answer student inquiries through email, chat, phone, and in-person, or transfer students to the appropriate area for assistance Maintain accurate records of academic grades, grade changes, course withdrawals, and other academic record-keeping functions within PeopleSoft, OnBase, and other data management software Perform detailed and complex tasks to update, correct, and audit student records Ensure compliance with Academic Senate policy, Executive Orders, and Title V Resolve student registration and records issues including but not limited to registration eligibility, class status, academic standing, payments, administrative and financial holds using negative and positive service indicators Perform registration for regular and special session students who are unable to register online Coordinate at least one special program and/or primary partnership*, including developing procedures and processes; upgrading or modifying the assigned program/partnership as needed Responsible for records accuracy (by alphabet range) in the National Student Clearinghouse database Knowledge, Skills & Abilities Working knowledge of the practices, procedures and activities of the program to which assigned General knowledge of the methods and problems of organizational and program management General knowledge of research and interview techniques; and of the principles of individual and group behavior Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies Strong written and oral communication skills Use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements Ability to understand students’ perspectives and empathize with their concerns Excellent customer service and public relations skills Establish and maintain cooperative working relationships with faculty, staff, vendor partners, and the community Ability to rapidly acquire a general knowledge of the overall operation, functions, and procedures of the Office of the Registrar Ability to analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office Ability to remain open to feedback and suggestions from colleagues with regard to special programs/primary partnerships coordinated Ability to communicate with constituents in a professional and respectful manner Required Qualifications Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field Two (2) years of professional experience in one of the student services program areas or in a related field. A master’s degree in a job-related field may be substituted for one year of professional experience Preferred Qualifications Bachelor’s Degree Two (2) years of professional work experience in student records or registrar’s office Two (2) years of experience utilizing a SIS (like Banner, Colleague) Two (2) years of experience utilizing the SIS PeopleSoft Campus Solutions, specifically Two (2) years of experience in student records oversight in the CSU Strong written and oral communication skills Two (2) years of experience interpreting/applying higher education policy and procedures Compensation Classification: Student Services Professional II Anticipated Hiring Range: $4,610/month CSU Salary Range: $4,610/month - $6,556/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: March 18, 2024 through April 1, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Mar 18 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Event Services Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Housing, Dining & Conference Services (HDCS) Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0 FTE) Work Schedule Monday through Friday; 8:00 AM - 5:00 PM Anticipated Hiring Range $4,920.00 - $5,167.00 Per Month ($59,040.00 - $62,004.00 Annually) Salary is commensurate with experience. Position Summary Under the general lead of the Event Management Specialist, the Event Services Coordinator is responsible for developing & managing relationships with internal and external clients who utilize university facilities. The Event Service Coordinator will meet the logistical needs of clients through collaboration with all necessary cross-campus departments. The individual will assist in the planning, organizing and implementing of events within Event Services and functions in support of the overall mission and goals of SFSU. The Event Services Coordinator will anticipate problems and develop appropriate solutions by investigating, analyzing and solving operational issues and complaints. This role will also include managing and maintaining accurate inventory control with Facilities Services’, University Police, Enterprise Risk Management, and labor chargeable services. Position Information CUSTOMER & EVENT MANAGEMENT Develop and manage relationships with internal and external university clients who utilize San Francisco State University’s facilities. Develop and maintain excellent client relations while managing all details associated with each event. Liaison with vendors and minimize risk by ensuring appropriate liability insurance for all event-related matters. Primary point of contact for events and provide clients with updates as necessary for each event. Responsible for vendor management and client contract negotiations for events. Oversee event reservations, event planning, facilities coordination, technology management, insurance policy standards and documentation for all client events within Event Services. Communicate with various University entities including, but not limited to, University Police Department, Enterprise Risk Management, and Capital Planning, Design & Construction of upcoming events and clients' logistical needs, technical and supervisory support, AV needs, alcohol clearance approvals, State Fire Marshall special event application approvals and facilities support. Develop and implement procedures and solutions to improve the Event Services Associates program. Provide information to clients in relation to campus rates, policies and procedures of events, camps and conferences by the Conference & Event Services area. Ensure facility rules, regulations and policies are enforced at all times while on campus grounds. Conduct walkthrough of rental spaces with clients and campus stakeholders. ADMINISTRATIVE Identify and implement sustainable practices in all areas to include, but not limited to, event production, procurement, and use of various resources. Create tools to solicit feedback from clients and campus stakeholders and recommend service charges or enhancements based on feedback provided. Evaluate and review insurance policies; ensuring agreements for short-term rentals have proper documentation in relation to insurance, payment, and signed agreements. Create and prepare various agreements and revenue reports related to short-term rentals. Maintain and create electronic and paper records and files of each short-term rental agreements. Provide strategic event planning skills while producing and executing basic event plans, from concept through execution of each event. Track, monitor, and compile data of client bookings and maintaining close contact with clients and service partners to ensure a successful event. Coordinate with Enterprise Risk Management and Procurement to review and amend agreement verbiage to ensure rental agreements meet legal and liability standards. Ensure proper billing to clients is accurate and assist in the collection of past due invoices. MARKETING & SALES Assist with developing effective marketing strategies including re-branding and web presence to maximize revenue for the university. Assist with developing program proposals with revenue and cost analysis to plan revenue and business. Assist with developing a campus-wide training for event planning on campus. Assist with negotiating vendor partner rates for event services and equipment. LEADING & TRAINING Lead and coordinate student assistants, which includes, hire, train and feedback of the student workforce. Ensure training is compatible with policies and procedures set forth by SF State, Administration & Finance, and Student Affairs. Assist with training, evaluation and scheduling of student support. Support student staff payroll. Provide training to staff and community partners who use the Event Management System database. INVENTORY CONTROL Coordinate with the Facilities Services on the general maintenance and upkeep of facilities, audio visual equipment, and furniture inventories. Ensure that appropriate rates for furniture, equipment, and all chargeable services are maintained in Event Management System database. Other duties as assigned. Minimum Qualifications Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Working knowledge of and ability to apply standard theories, principles, practices, and techniques applicable to the program and/or administrative specialty to develop conclusions and make recommendations. Thorough knowledge of policies, procedures, and outside regulations pertaining to the applicable program and/or administrative specialty. Working knowledge of operational and fiscal analysis and techniques. Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations. Expertise in investigating and analyzing problems with a broad administrative impact and implications. Ability to anticipate problems and address them proactively. Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form. Ability to train others on new skills and procedures and provide lead work direction. Preferred Qualifications Four years’ experience in conference and event services, including logistics and execution. Four years’ experience leading staff. Overseeing customer service experience in a hospitality-related environment. Demonstrated ability to train and mentor staff. Ability to troubleshoot complex and varied client related problems in a fast paced environment. Thorough knowledge of Microsoft Office. Experience with EMS (Event Management System) or other event management software. Basic understanding of AV equipment in relation to event services. Demonstrated experience working with diverse populations. Experience working with a diverse community. Environmental/Physical/Special The incumbent will work in a shared environment within the residential housing community on the main SF State campus. S/he will be required to lift and carry equipment, tables, chairs, etc., for conference check-in and check-out, event set-ups, and other campus needs. Regular attendance and work week that sometimes needs to be flexible are required. This position may be required to work nights and/or weekends. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Employment Requirement CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Oct 13 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title Event Services Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Housing, Dining & Conference Services (HDCS) Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0 FTE) Work Schedule Monday through Friday; 8:00 AM - 5:00 PM Anticipated Hiring Range $4,920.00 - $5,167.00 Per Month ($59,040.00 - $62,004.00 Annually) Salary is commensurate with experience. Position Summary Under the general lead of the Event Management Specialist, the Event Services Coordinator is responsible for developing & managing relationships with internal and external clients who utilize university facilities. The Event Service Coordinator will meet the logistical needs of clients through collaboration with all necessary cross-campus departments. The individual will assist in the planning, organizing and implementing of events within Event Services and functions in support of the overall mission and goals of SFSU. The Event Services Coordinator will anticipate problems and develop appropriate solutions by investigating, analyzing and solving operational issues and complaints. This role will also include managing and maintaining accurate inventory control with Facilities Services’, University Police, Enterprise Risk Management, and labor chargeable services. Position Information CUSTOMER & EVENT MANAGEMENT Develop and manage relationships with internal and external university clients who utilize San Francisco State University’s facilities. Develop and maintain excellent client relations while managing all details associated with each event. Liaison with vendors and minimize risk by ensuring appropriate liability insurance for all event-related matters. Primary point of contact for events and provide clients with updates as necessary for each event. Responsible for vendor management and client contract negotiations for events. Oversee event reservations, event planning, facilities coordination, technology management, insurance policy standards and documentation for all client events within Event Services. Communicate with various University entities including, but not limited to, University Police Department, Enterprise Risk Management, and Capital Planning, Design & Construction of upcoming events and clients' logistical needs, technical and supervisory support, AV needs, alcohol clearance approvals, State Fire Marshall special event application approvals and facilities support. Develop and implement procedures and solutions to improve the Event Services Associates program. Provide information to clients in relation to campus rates, policies and procedures of events, camps and conferences by the Conference & Event Services area. Ensure facility rules, regulations and policies are enforced at all times while on campus grounds. Conduct walkthrough of rental spaces with clients and campus stakeholders. ADMINISTRATIVE Identify and implement sustainable practices in all areas to include, but not limited to, event production, procurement, and use of various resources. Create tools to solicit feedback from clients and campus stakeholders and recommend service charges or enhancements based on feedback provided. Evaluate and review insurance policies; ensuring agreements for short-term rentals have proper documentation in relation to insurance, payment, and signed agreements. Create and prepare various agreements and revenue reports related to short-term rentals. Maintain and create electronic and paper records and files of each short-term rental agreements. Provide strategic event planning skills while producing and executing basic event plans, from concept through execution of each event. Track, monitor, and compile data of client bookings and maintaining close contact with clients and service partners to ensure a successful event. Coordinate with Enterprise Risk Management and Procurement to review and amend agreement verbiage to ensure rental agreements meet legal and liability standards. Ensure proper billing to clients is accurate and assist in the collection of past due invoices. MARKETING & SALES Assist with developing effective marketing strategies including re-branding and web presence to maximize revenue for the university. Assist with developing program proposals with revenue and cost analysis to plan revenue and business. Assist with developing a campus-wide training for event planning on campus. Assist with negotiating vendor partner rates for event services and equipment. LEADING & TRAINING Lead and coordinate student assistants, which includes, hire, train and feedback of the student workforce. Ensure training is compatible with policies and procedures set forth by SF State, Administration & Finance, and Student Affairs. Assist with training, evaluation and scheduling of student support. Support student staff payroll. Provide training to staff and community partners who use the Event Management System database. INVENTORY CONTROL Coordinate with the Facilities Services on the general maintenance and upkeep of facilities, audio visual equipment, and furniture inventories. Ensure that appropriate rates for furniture, equipment, and all chargeable services are maintained in Event Management System database. Other duties as assigned. Minimum Qualifications Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Working knowledge of and ability to apply standard theories, principles, practices, and techniques applicable to the program and/or administrative specialty to develop conclusions and make recommendations. Thorough knowledge of policies, procedures, and outside regulations pertaining to the applicable program and/or administrative specialty. Working knowledge of operational and fiscal analysis and techniques. Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations. Expertise in investigating and analyzing problems with a broad administrative impact and implications. Ability to anticipate problems and address them proactively. Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form. Ability to train others on new skills and procedures and provide lead work direction. Preferred Qualifications Four years’ experience in conference and event services, including logistics and execution. Four years’ experience leading staff. Overseeing customer service experience in a hospitality-related environment. Demonstrated ability to train and mentor staff. Ability to troubleshoot complex and varied client related problems in a fast paced environment. Thorough knowledge of Microsoft Office. Experience with EMS (Event Management System) or other event management software. Basic understanding of AV equipment in relation to event services. Demonstrated experience working with diverse populations. Experience working with a diverse community. Environmental/Physical/Special The incumbent will work in a shared environment within the residential housing community on the main SF State campus. S/he will be required to lift and carry equipment, tables, chairs, etc., for conference check-in and check-out, event set-ups, and other campus needs. Regular attendance and work week that sometimes needs to be flexible are required. This position may be required to work nights and/or weekends. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Employment Requirement CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Oct 13 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary Reporting to the Associate Director of Financial Aid Operations and Technology, the Financial Aid Operations Coordinator supports the successful implementation of student financial aid program services. Under general supervision, the coordinator will provide courteous and accurate customer service to all prospective students, university constituents, and campus community. The Financial Aid Operations Coordinator is primarily responsible for coordinating a variety of interrelated workflow processes to ensure the timely receipt, coding, referral and processing of financial aid documents related to the Financial Aid application and awarding process for all San Jose State University applicants. The Financial Aid Operations Coordinator coordinates, implements, and maintains clerical, administrative and customer support functions for all aspects of the Financial Aid services document management. The incumbent will also provide assistance to students and families in completing the financial aid process. Key Responsibilities Provides excellent customer service; primarily through heavy telephone contact, e-mail, appropriate follow up, and assists students at the front counter Maintains general knowledge of all federal and state Financial Aid programs including grants, loans and work study with ability to explain the process Participate at on-campus yield events explaining the financial aid process to perspective San Jose State University students Interprets program criteria and office practices to be able to work effectively with student applicants Performs intake of and is responsible for all aspects of required financial aid documents Coordinates document receipting and data/workflow processing Analyzes data for input into OnBase indexing software Coordinates the compilation, tracking, and timely receipt of all documents required to process applications for the financial aid verification and awarding process Completes and maintains student application status, and document verification/editing via computerized system Create and maintain the office social media presence on campus Ensures completeness, accuracy, and timeliness of production functions within area of responsibility Knowledge, Skills & Abilities Knowledge of University methods, procedures and practices Ability to compose and appropriately format correspondence and reports Excellent oral and written communication skills Excellent customer service and public relations skills Ability to keep current on various Enrollment and Financial Aid and Scholarship Office Service information, policies, and procedures, and recall, access, and interpret wide range of information to address customer’s questions and service needs Ability to engage in effective interpersonal communications, and to direct, inform, instruct, guide, and assist visitors/callers appropriately Knowledge of databases and software applications such as: word processing, spreadsheet, web browser, File Maker Pro, or comparable databases Working knowledge of budget policies and procedures Ability to formulate daily and weekly reports for both internal and external use Ability to coordinate and prioritize multiple tasks for a variety of policies and procedures where specific guidelines may not exist Ability to apply independent judgment, discretion, and initiative to address problems and develop practical, thorough, and creative solutions Ability to handle multiple work priorities, organize and plan work and projects Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies Knowledge of all federal and state Financial Aid programs including grants, loans and work study with ability to explain processes Ability to build and maintain relationships for work responsibilities and customer service Must maintain basic knowledge to explain information to students Ability to handle effectively a broader range of interpersonal contacts, including those at a higher level and those sensitive in nature Required Qualifications Completion of a high school program, technical/vocational program, or their equivalents Two (2) years of related office work experience or a combination of education and experience which demonstrates the ability to perform the essential functions of the position Preferred Qualifications Experience providing customer service in a records environment Experience with Microsoft Office Software Excellent written communication skills Compensation Classification: Administrative Support Coordinator I Anticipated Hiring Range: $3,680/month CSU Salary Range: $3,680/month - $5,783/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: March 26, 2024 through April 9, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Mar 26 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 27, 2024
Job Summary Reporting to the Associate Director of Financial Aid Operations and Technology, the Financial Aid Operations Coordinator supports the successful implementation of student financial aid program services. Under general supervision, the coordinator will provide courteous and accurate customer service to all prospective students, university constituents, and campus community. The Financial Aid Operations Coordinator is primarily responsible for coordinating a variety of interrelated workflow processes to ensure the timely receipt, coding, referral and processing of financial aid documents related to the Financial Aid application and awarding process for all San Jose State University applicants. The Financial Aid Operations Coordinator coordinates, implements, and maintains clerical, administrative and customer support functions for all aspects of the Financial Aid services document management. The incumbent will also provide assistance to students and families in completing the financial aid process. Key Responsibilities Provides excellent customer service; primarily through heavy telephone contact, e-mail, appropriate follow up, and assists students at the front counter Maintains general knowledge of all federal and state Financial Aid programs including grants, loans and work study with ability to explain the process Participate at on-campus yield events explaining the financial aid process to perspective San Jose State University students Interprets program criteria and office practices to be able to work effectively with student applicants Performs intake of and is responsible for all aspects of required financial aid documents Coordinates document receipting and data/workflow processing Analyzes data for input into OnBase indexing software Coordinates the compilation, tracking, and timely receipt of all documents required to process applications for the financial aid verification and awarding process Completes and maintains student application status, and document verification/editing via computerized system Create and maintain the office social media presence on campus Ensures completeness, accuracy, and timeliness of production functions within area of responsibility Knowledge, Skills & Abilities Knowledge of University methods, procedures and practices Ability to compose and appropriately format correspondence and reports Excellent oral and written communication skills Excellent customer service and public relations skills Ability to keep current on various Enrollment and Financial Aid and Scholarship Office Service information, policies, and procedures, and recall, access, and interpret wide range of information to address customer’s questions and service needs Ability to engage in effective interpersonal communications, and to direct, inform, instruct, guide, and assist visitors/callers appropriately Knowledge of databases and software applications such as: word processing, spreadsheet, web browser, File Maker Pro, or comparable databases Working knowledge of budget policies and procedures Ability to formulate daily and weekly reports for both internal and external use Ability to coordinate and prioritize multiple tasks for a variety of policies and procedures where specific guidelines may not exist Ability to apply independent judgment, discretion, and initiative to address problems and develop practical, thorough, and creative solutions Ability to handle multiple work priorities, organize and plan work and projects Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies Knowledge of all federal and state Financial Aid programs including grants, loans and work study with ability to explain processes Ability to build and maintain relationships for work responsibilities and customer service Must maintain basic knowledge to explain information to students Ability to handle effectively a broader range of interpersonal contacts, including those at a higher level and those sensitive in nature Required Qualifications Completion of a high school program, technical/vocational program, or their equivalents Two (2) years of related office work experience or a combination of education and experience which demonstrates the ability to perform the essential functions of the position Preferred Qualifications Experience providing customer service in a records environment Experience with Microsoft Office Software Excellent written communication skills Compensation Classification: Administrative Support Coordinator I Anticipated Hiring Range: $3,680/month CSU Salary Range: $3,680/month - $5,783/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: March 26, 2024 through April 9, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Mar 26 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) Humboldt
1 Harpst Street, Arcata, CA 95521, USA
SRC Assistant Coordinator Internal Only Intercollegiate Athletics & Campus Recreation Job #536129 First Review Date: Tuesday, March 5, 2024 Open Until Filled At Cal Poly Humboldt, bold hearts and open minds shape the future. Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world. Cal Poly Humboldt is proud to have nearly 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs - all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt. Cal Poly Humboldt is a Hispanic-Serving Institution that strives to foster an inclusive and equitable community to support our students of diverse backgrounds. We are committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multiracial community that reflects the diversity of the state. Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field. (Job #536129) Administrative Support Assistant , SRC Assistant Coordinator, Hiring Range: $19.26 - $20.25 hourly. This is a temporary, part-time/intermittent hourly, non-benefitted, non-exempt, 12-month pay plan. Please note that this is an internal recruitment open only to active, stateside, Cal Poly Humboldt Employees. Position Summary : Under the general direction of the SRC Coordinator, the SRC Assistant Coordinator is the lead oversight to student assistants of the day-to-day operation of the Student Recreation Center Facility which includes reception staff, strength & conditioning staff, and group fitness instructors. The SRC Assistant Coordinator monitors the facility and programming for safety and general operations. Key Responsibilities: 20% Function as the Lead Oversight in the absence of the Coordinator Monitor and motivate staff in accordance with facility policies and procedures 20% Assist with recreation programming, including, but not limited to: group fitness classes, rock wall programs & special events Assisting in overseeing the registration, participant records, class rosters, and liability waivers Facilitate and assist instructors as needed in order to follow campus safety protocols and get supplies as needed 20% Assisting Coordinator with maintaining facility goals Overseeing equipment cleaning and maintenance as needed to keep equipment safely functioning and reduce equipment purchasing needs Assess equipment and usage to maximize and increase student satisfaction and participation. Work with students to identify fitness program needs & interests 20% Provide administrative support to the Coordinator Resolving employee and customer complaints, concerns and conflicts Assist with scheduling staff Notifies Coordinator of supplies needed or low inventory to maintain operations Notify and work with Coordinator to identify staffing issues and find/implement solutions Document and reports injuries 15% Oversight of facility and equipment maintenance needs Ensuring general safety of daily operations Provide staff with training and professional development Inspects & documents inspections of facility and equipment on scheduled basis. Reports facility issues to appropriate staff to be addressed in a timely manner to maintain safety & operations Oversee and assist employees cleaning of facility and equipment to uphold campus health standards 5% Other duties as assigned Knowledge, Skills, and Abilities Associated with this Position Include: Basic knowledge of applicable university infrastructure, policies, and procedures. Working knowledge of English grammar, spelling, and punctuation. Ability to use standard office equipment. Ability to use standard word processing and related computer software packages. Ability to identify and solve standard problems and refer more complex problems to appropriate staff. Ability to perform basic mathematical functions. Fundamental writing and presentation skills to effectively communicate standard information. Ability to respond to routine inquiries and explain standard policies and procedures to others. Must be able to lift and carry office supplies or exercise equipment of approximately 45 pounds on a daily basis. Ability to move and bend easily. Ability to stand or sit for extended periods of time. Ability to establish and maintain working relationships with staff, students, and faculty from diverse backgrounds. Minimum Qualifications: Entry to this classification requires fundamental written and oral communication skills, including a sound foundation in English grammar, spelling, and punctuation; an ability to understand standard office procedures; an ability to operate standard office equipment; an ability to learn office technology systems; an ability to perform basic mathematical calculations; and typing and keyboard skills. These entry qualifications would normally be obtained through completion of a high school program or its equivalent and some experience in an office environment. Must have CPR/ AED and 1st AID and Bloodborne Pathogens certifications within three months of hire. Preferred Qualifications: Knowledge of recreation industry and/or kinesiology Ability to maintain a professional atmosphere in a fast-paced, loud environment with numerous interactions and interruptions High degree of initiative, self-motivation and ability to motivate others Ability to develop and implement effective staff trainings and procedures Must be able to work flexible hours, which may include opening and/or closing the facility, working weekends, overtime and part-time Experience in a leadership role Customer service experience Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button: Letter of Interest Resume or Curriculum Vitae Contact information for at least three professional references Application Deadline: The deadline to submit application materials before the first review date is 11:55 p.m. on Tuesday, March 4th, 2024. Any inquiries about this recruitment can be directed to careers@humboldt.edu or Cal Poly Humboldt’s Human Resources Office at (707) 826-3626. We acknowledge that Cal Poly Humboldt is located on the unceded lands of the Wiyot people, where they have resided from time immemorial. We encourage all to gain a deeper understanding of their history and thriving culture. As an expression of our gratitude we are genuinely committed to developing trusting, reciprocal, and long lasting partnerships with the Wiyot people as well as all of our neighboring tribes. Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies. Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply. Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed. CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measure established by each campus. The systemwide policy can be found at CSU Vaccination Policy and any questions you have may be submitted to hr@humboldt.edu . Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a “Campus Security Authority”, pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment. CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS) Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position. Cal Poly Humboldt is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Cal Poly Humboldt can be found at www.humboldt.edu. Cal Poly Humboldt is a Title IX/Affirmative Action/Equal Opportunity employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status. Mandated Reporting: This position may be considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training. Class Code: 1032 Publication Date: 02/20/2024 Advertised: Feb 20 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
SRC Assistant Coordinator Internal Only Intercollegiate Athletics & Campus Recreation Job #536129 First Review Date: Tuesday, March 5, 2024 Open Until Filled At Cal Poly Humboldt, bold hearts and open minds shape the future. Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world. Cal Poly Humboldt is proud to have nearly 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs - all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt. Cal Poly Humboldt is a Hispanic-Serving Institution that strives to foster an inclusive and equitable community to support our students of diverse backgrounds. We are committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multiracial community that reflects the diversity of the state. Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field. (Job #536129) Administrative Support Assistant , SRC Assistant Coordinator, Hiring Range: $19.26 - $20.25 hourly. This is a temporary, part-time/intermittent hourly, non-benefitted, non-exempt, 12-month pay plan. Please note that this is an internal recruitment open only to active, stateside, Cal Poly Humboldt Employees. Position Summary : Under the general direction of the SRC Coordinator, the SRC Assistant Coordinator is the lead oversight to student assistants of the day-to-day operation of the Student Recreation Center Facility which includes reception staff, strength & conditioning staff, and group fitness instructors. The SRC Assistant Coordinator monitors the facility and programming for safety and general operations. Key Responsibilities: 20% Function as the Lead Oversight in the absence of the Coordinator Monitor and motivate staff in accordance with facility policies and procedures 20% Assist with recreation programming, including, but not limited to: group fitness classes, rock wall programs & special events Assisting in overseeing the registration, participant records, class rosters, and liability waivers Facilitate and assist instructors as needed in order to follow campus safety protocols and get supplies as needed 20% Assisting Coordinator with maintaining facility goals Overseeing equipment cleaning and maintenance as needed to keep equipment safely functioning and reduce equipment purchasing needs Assess equipment and usage to maximize and increase student satisfaction and participation. Work with students to identify fitness program needs & interests 20% Provide administrative support to the Coordinator Resolving employee and customer complaints, concerns and conflicts Assist with scheduling staff Notifies Coordinator of supplies needed or low inventory to maintain operations Notify and work with Coordinator to identify staffing issues and find/implement solutions Document and reports injuries 15% Oversight of facility and equipment maintenance needs Ensuring general safety of daily operations Provide staff with training and professional development Inspects & documents inspections of facility and equipment on scheduled basis. Reports facility issues to appropriate staff to be addressed in a timely manner to maintain safety & operations Oversee and assist employees cleaning of facility and equipment to uphold campus health standards 5% Other duties as assigned Knowledge, Skills, and Abilities Associated with this Position Include: Basic knowledge of applicable university infrastructure, policies, and procedures. Working knowledge of English grammar, spelling, and punctuation. Ability to use standard office equipment. Ability to use standard word processing and related computer software packages. Ability to identify and solve standard problems and refer more complex problems to appropriate staff. Ability to perform basic mathematical functions. Fundamental writing and presentation skills to effectively communicate standard information. Ability to respond to routine inquiries and explain standard policies and procedures to others. Must be able to lift and carry office supplies or exercise equipment of approximately 45 pounds on a daily basis. Ability to move and bend easily. Ability to stand or sit for extended periods of time. Ability to establish and maintain working relationships with staff, students, and faculty from diverse backgrounds. Minimum Qualifications: Entry to this classification requires fundamental written and oral communication skills, including a sound foundation in English grammar, spelling, and punctuation; an ability to understand standard office procedures; an ability to operate standard office equipment; an ability to learn office technology systems; an ability to perform basic mathematical calculations; and typing and keyboard skills. These entry qualifications would normally be obtained through completion of a high school program or its equivalent and some experience in an office environment. Must have CPR/ AED and 1st AID and Bloodborne Pathogens certifications within three months of hire. Preferred Qualifications: Knowledge of recreation industry and/or kinesiology Ability to maintain a professional atmosphere in a fast-paced, loud environment with numerous interactions and interruptions High degree of initiative, self-motivation and ability to motivate others Ability to develop and implement effective staff trainings and procedures Must be able to work flexible hours, which may include opening and/or closing the facility, working weekends, overtime and part-time Experience in a leadership role Customer service experience Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button: Letter of Interest Resume or Curriculum Vitae Contact information for at least three professional references Application Deadline: The deadline to submit application materials before the first review date is 11:55 p.m. on Tuesday, March 4th, 2024. Any inquiries about this recruitment can be directed to careers@humboldt.edu or Cal Poly Humboldt’s Human Resources Office at (707) 826-3626. We acknowledge that Cal Poly Humboldt is located on the unceded lands of the Wiyot people, where they have resided from time immemorial. We encourage all to gain a deeper understanding of their history and thriving culture. As an expression of our gratitude we are genuinely committed to developing trusting, reciprocal, and long lasting partnerships with the Wiyot people as well as all of our neighboring tribes. Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies. Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply. Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed. CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measure established by each campus. The systemwide policy can be found at CSU Vaccination Policy and any questions you have may be submitted to hr@humboldt.edu . Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a “Campus Security Authority”, pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment. CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS) Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position. Cal Poly Humboldt is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Cal Poly Humboldt can be found at www.humboldt.edu. Cal Poly Humboldt is a Title IX/Affirmative Action/Equal Opportunity employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status. Mandated Reporting: This position may be considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training. Class Code: 1032 Publication Date: 02/20/2024 Advertised: Feb 20 2024 Pacific Standard Time Applications close: Closing Date/Time:
City of Santa Clara, CA
Santa Clara CA 95051, California, United States
Description The Department: The Library Department has positioned itself as a dynamic community hub, providing access to information, literacy resources, educational programming, and promotes civic engagement in Santa Clara. The Library Department is organized into seven divisions: Administration, Adult Services, Branch Services, Customer Services, Facilities, Technical and Technology Services and Youth Services. Santa Clara City Library is in the process of finalizing and implementing its new Strategic Plan that will support the direction of future library services. The Position: The Library Program Coordinator - Reference is a professional position in the classified service responsible for the Adult Services division of the Santa Clara City Library with responsibilities including information and educational sharing and resource delivery, planning, providing, and coordinating specialized programs for the community, coordinating staff activities, manage assigned library physical and digital collections and resources, assigning, reviewing, and supervising the work of library staff, and is part of the Library's Management Team. Adult Services also includes specialized collections such as a robust genealogy and local history collection, and a world languages collection. Specific knowledge of a program area is required. Incumbents in this position will need to be collaborative, innovative, enthusiastic, and team-oriented individuals committed to fostering positive working relationships with great interpersonal skills to deliver high quality services that meet the community's needs. This position requires strong leadership skills, ability to follow through, vision-thinking and creativity, possess a high capacity to meet work demands, and independence in making judgment to assist in leading strategic department initiatives. Additional Information: Applications must be filled out completely (e.g. do not write “see resume, NA, or personnel file.”). To receive consideration for the screening process, candidates must submit a 1) Cover Letter and, 2) Resume. Incomplete applications will not be considered. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . Applications must be submitted by the filing deadline of May 13, 2024 at 4:00 PM. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. The annual salary range for this position is $107,418.84 - $137,426.04. This position will be filled at or near the bottom of the salary range. Follow this link to view the entire Class Specification , which includes more information on Typical Duties and Knowledge, Skills, and Abilities. Minimum Qualifications EDUCATION AND EXPERIENCE EDUCATION AND EXPERIENCE Minimum Requirements: • Possession of a Master’s Degree in Library/Information Science* from an American Library Association accredited library school and • Three (3) years of increasingly responsible professional library experience and • Knowledge of standard reference sources, as well as classic literature, popular genres, and current publishing trends for adults is required and • Experience in providing public library reference service using a variety of sources and information formats, including electronic formats is required Acceptable Substitution: None. License/Certifications: Possession of an appropriate, valid California driver's license is required at time of appointment and for the duration of employment *College course credits and degrees from institutions outside the United States and its territories must be translated (if necessary) and evaluated before they will be accepted to meet minimum qualifications for the City of Santa Clara classifications. Information on degree evaluation can be found here . Desirable Qualifications: Experience scheduling staff, coordinating the work of others, and management of a significant project is desirable Supervisory experience of professional, paraprofessional, page, or volunteer staff is desirable Knowledge of Innovative Interfaces Millennium Library Services Database is desirable Other Requirements: Performs physical tasks, such as lifting and moving library materials and equipment weighing up to 10 lbs., stooping, reaching, kneeling, and walking up and down stairs Must be able to perform all the essential functions of the job assignment May be required to work evenings and weekends Candidates must attain a passing score on each phase of the examination process to qualify for the Eligible List. A department interview will be required prior to appointment. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. PERMANENT CITY EMPLOYEES PREFERENCE POINTS: Current permanent employee candidates who receive a passing score on the examination will have an additional five (5) points added to their final score. The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov . City of Santa Clara Benefit Summary Overview for Bargaining Unit #5, 7, & 8 Employees Association This summary provides a brief overview of the City of Santa Clara's benefits available to Bargaining Unit #5, 7, & 8 employees in 2024. In the event of any conflict between the information in this summary and the applicable official plan documents, City Manager's Directives (CMDs), Personnel and Salary Resolution, or Memorandum of Understanding (MOU), the applicable official plan documents, CMDs, Personnel and Salary Resolution, or MOU will prevail over this summary. Benefits are subject to change. Retirement: Membership in the California Public Employees Retirement System (CalPERS) Classic Employees: 2.7% @ age 55 formula - employee pays 8.00% of gross pay, minus $61 bi-weekly New Employees: 2.0% @ age 62 formula - employee pays 7.00% of gross pay Medicare and Social Security (FICA) Employee pays 6.20% up to $10,397.40(Social Security) and 1.45% (Medicare) of gross pay Health Insurance: City contribution up to 90% of the Kaiser Family premium per month, based on enrollment in a CalPERS health plan Employees electing health coverage with premiums above the City health contribution will pay additional premium costs from salary on a pre-tax basis The City’s contribution is prorated based on scheduled hours for part time employees Coverage is effective as early asthe first day of the monthafter date of hire If an employee enrolls in a plan with a monthly premium that is less than $946.86, they will be paid the difference in cash Employees hired on or after 1/1/2022 who opt-out of City-offered health insurance and provide annual attestation and acceptableproof of alternative required coverage for themselves and their tax family, if applicable, are eligible for a cash-in-lieu amount of $250/month. Contact Human Resources for more details Dental Insurance: Choice of two Delta Dental plans; enrollment is mandatory City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Vision Insurance: Choice of two VSP plans City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Voluntary Employee Beneficiary Association (VEBA): City contributes $50.00 a month toward employee's VEBA account Account funds may be used to pay for qualified medical expenses after separation from the City and after age 50 (pre-tax) Life Insurance: City pays for $15,000 of Basic Life Insurance coverage Coverage is effective the first of the month after one calendar month of employment Additional optional insurance may be purchased by the employee for the employee, spouse, domestic partner, and/or dependent children State Disability Insurance (SDI): Employee pays 1.1% of gross pay (includes Paid Family Leave) 7 day waiting period. Weekly paid leave for absences due to non-work related injuries/illnesses. Benefit is based on past earnings. Refer to edd.ca.gov for more information Paid Family Leave (PFL): Up to 8 weeks of benefits within a 12-month period to care for a family member or to bond with a new child No waiting period. Weekly paid leave benefit. Benefit is based on past earnings. Refer to edd.ca.gov for more information Long Term Disability (LTD) Insurance: Benefit is 2/3 of basic wage up to $7,500; max of $5,000/month City pays $.558/$100 of insured earnings 30 calendar day waiting period Coverage is effective the first of the month after one calendar month of employment Deferred Compensation: Voluntary plan through Nationwide Retirement Solutions Employee may contribute up to the lesser of the IRS maximum or100% of gross compensation into a pre-tax 457(b) account or a post-tax Roth 457(b) account (or a combination of the two accounts) subject to IRS rules Flexible Spending Account (IRS Section 125 Plan): Employee may contribute up to $3,200per year in pre-tax dollars to a health care spending account Employee may contribute up to $5,000 per year in pre-tax dollars to a dependent care spending account Employee may contribute up to $315per month in pre-tax dollars to a commuter benefit plan Vacation: Vacation is accrued bi-weekly, cannot use vacation during first 6months of City service For 1 -4 years of service: 10 days (80 hours)/year For 5 -9 years of service: 15 days (120 hours)/year For 10 - 15 years of service: 21 days (168 hours)/year For 16 - 20 years of service: 22 days (176 hours)/year For 21+ years of service: 24 days (192 hours)/year Maximum vacation accrual is 450 hours Once per year, employees can elect to convert up to 40 hours of accrued vacation to cash to be paid out the following calendar year Sick Leave: Sick leave is accrued bi-weekly for equivalent of 96 hours per calendar year with no maximum accrual Up to 48 hours/year of accumulated sick leave may be used for family illness Up to 40 hours/year of accumulated sick leave may be used for personal leave Employee may convert sick leave to vacation once per calendar year (annual maximum conversion is 96 hours sick to 48 hours vacation) Partial sick leave payoff provision on retirement depending on years of service Non-Management Leave: 24 hours of non-management leave credited to employees each January 1st New employees hired between January 1st and June 30th receive 24 hours of non-management leave their first year New employees hired between July 1st and December 31st receive 12 hours of non-management leave their first year Unused non-management leave may not be carried over from one calendar year to the next Compensatory Time Off (CTO): Employees may accrue CTO in lieu of overtime hours (maximum accrual is set by department) 16 hours of CTO is credited to employees each January 1st (prorated if hired after January 1st) Holidays: Seventeen paid eight-hour holidays per year (13 & 4 holidays between 12/25 to 1/1 of following year) Reimbursements/Allowances (for specific classifications): Raingear: Up to $120 per fiscal year for eligible classifications Safety Boots: Upt to $237 per fiscal year for eligible employees Walking Shoes: Up to $120 per fiscal year for eligible classifications (See MOU for details) Tools: $500 per fiscal year reimbursement for Auto Foreperson classification Phone allowance of $80/month for Senior Key Customer Representative(s) and Key Customer Representative(s) job classifications Bilingual Pay: Certified bilingual employees are eligible for $55/bi-weekly bilingual pay Night Differential Pay: Librarians and library support employees whose regular assignments are to City libraries are eligible for 5.0% night differential pay for all hours worked between 5:30 p.m. and 6:30 a.m. so long as they work a minimum of 2 consecutive hours between 5:30 p.m. and 6:30 a.m. All other employees are eligible for 5.0% night differential pay for all hours worked between 6:00 p.m. and 8:00a.m. so long as they work a minimum of 2 consecutive hours between 6:00 p.m. and 8:00 a.m. Standby Pay: Employees in the classification of Electric Utility Programmer Analyst, Electric Utility Network Administrator, and Senior Energy Systems Analyst are eligible for standby pay of $100/week when assigned to work standby Tuition Reimbursement Program: Up to $2,000 per fiscal year for tuition reimbursement Employee Assistance Program: Confidential counseling to employees and dependents. Up to maximum of five (5) consultations per family member per incident per year City paid benefit Retiree Medical Reimbursement Program: Employees who retire from the City with at least ten (10) years of service shall receive reimbursement to help cover retiree single health insurance premiums. The reimbursement maximum includes the PEMHCA minimum. Up to age 65, retirees are eligible for reimbursement up to $416/month in 2024(amount adjusted annually) After age 65, retirees are eligible for reimbursement up to $249/month in 2024(amount adjusted annually) Closing Date/Time: 5/13/2024 4:00 PM Pacific
Apr 16, 2024
Full Time
Description The Department: The Library Department has positioned itself as a dynamic community hub, providing access to information, literacy resources, educational programming, and promotes civic engagement in Santa Clara. The Library Department is organized into seven divisions: Administration, Adult Services, Branch Services, Customer Services, Facilities, Technical and Technology Services and Youth Services. Santa Clara City Library is in the process of finalizing and implementing its new Strategic Plan that will support the direction of future library services. The Position: The Library Program Coordinator - Reference is a professional position in the classified service responsible for the Adult Services division of the Santa Clara City Library with responsibilities including information and educational sharing and resource delivery, planning, providing, and coordinating specialized programs for the community, coordinating staff activities, manage assigned library physical and digital collections and resources, assigning, reviewing, and supervising the work of library staff, and is part of the Library's Management Team. Adult Services also includes specialized collections such as a robust genealogy and local history collection, and a world languages collection. Specific knowledge of a program area is required. Incumbents in this position will need to be collaborative, innovative, enthusiastic, and team-oriented individuals committed to fostering positive working relationships with great interpersonal skills to deliver high quality services that meet the community's needs. This position requires strong leadership skills, ability to follow through, vision-thinking and creativity, possess a high capacity to meet work demands, and independence in making judgment to assist in leading strategic department initiatives. Additional Information: Applications must be filled out completely (e.g. do not write “see resume, NA, or personnel file.”). To receive consideration for the screening process, candidates must submit a 1) Cover Letter and, 2) Resume. Incomplete applications will not be considered. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . Applications must be submitted by the filing deadline of May 13, 2024 at 4:00 PM. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. The annual salary range for this position is $107,418.84 - $137,426.04. This position will be filled at or near the bottom of the salary range. Follow this link to view the entire Class Specification , which includes more information on Typical Duties and Knowledge, Skills, and Abilities. Minimum Qualifications EDUCATION AND EXPERIENCE EDUCATION AND EXPERIENCE Minimum Requirements: • Possession of a Master’s Degree in Library/Information Science* from an American Library Association accredited library school and • Three (3) years of increasingly responsible professional library experience and • Knowledge of standard reference sources, as well as classic literature, popular genres, and current publishing trends for adults is required and • Experience in providing public library reference service using a variety of sources and information formats, including electronic formats is required Acceptable Substitution: None. License/Certifications: Possession of an appropriate, valid California driver's license is required at time of appointment and for the duration of employment *College course credits and degrees from institutions outside the United States and its territories must be translated (if necessary) and evaluated before they will be accepted to meet minimum qualifications for the City of Santa Clara classifications. Information on degree evaluation can be found here . Desirable Qualifications: Experience scheduling staff, coordinating the work of others, and management of a significant project is desirable Supervisory experience of professional, paraprofessional, page, or volunteer staff is desirable Knowledge of Innovative Interfaces Millennium Library Services Database is desirable Other Requirements: Performs physical tasks, such as lifting and moving library materials and equipment weighing up to 10 lbs., stooping, reaching, kneeling, and walking up and down stairs Must be able to perform all the essential functions of the job assignment May be required to work evenings and weekends Candidates must attain a passing score on each phase of the examination process to qualify for the Eligible List. A department interview will be required prior to appointment. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. PERMANENT CITY EMPLOYEES PREFERENCE POINTS: Current permanent employee candidates who receive a passing score on the examination will have an additional five (5) points added to their final score. The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov . City of Santa Clara Benefit Summary Overview for Bargaining Unit #5, 7, & 8 Employees Association This summary provides a brief overview of the City of Santa Clara's benefits available to Bargaining Unit #5, 7, & 8 employees in 2024. In the event of any conflict between the information in this summary and the applicable official plan documents, City Manager's Directives (CMDs), Personnel and Salary Resolution, or Memorandum of Understanding (MOU), the applicable official plan documents, CMDs, Personnel and Salary Resolution, or MOU will prevail over this summary. Benefits are subject to change. Retirement: Membership in the California Public Employees Retirement System (CalPERS) Classic Employees: 2.7% @ age 55 formula - employee pays 8.00% of gross pay, minus $61 bi-weekly New Employees: 2.0% @ age 62 formula - employee pays 7.00% of gross pay Medicare and Social Security (FICA) Employee pays 6.20% up to $10,397.40(Social Security) and 1.45% (Medicare) of gross pay Health Insurance: City contribution up to 90% of the Kaiser Family premium per month, based on enrollment in a CalPERS health plan Employees electing health coverage with premiums above the City health contribution will pay additional premium costs from salary on a pre-tax basis The City’s contribution is prorated based on scheduled hours for part time employees Coverage is effective as early asthe first day of the monthafter date of hire If an employee enrolls in a plan with a monthly premium that is less than $946.86, they will be paid the difference in cash Employees hired on or after 1/1/2022 who opt-out of City-offered health insurance and provide annual attestation and acceptableproof of alternative required coverage for themselves and their tax family, if applicable, are eligible for a cash-in-lieu amount of $250/month. Contact Human Resources for more details Dental Insurance: Choice of two Delta Dental plans; enrollment is mandatory City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Vision Insurance: Choice of two VSP plans City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Voluntary Employee Beneficiary Association (VEBA): City contributes $50.00 a month toward employee's VEBA account Account funds may be used to pay for qualified medical expenses after separation from the City and after age 50 (pre-tax) Life Insurance: City pays for $15,000 of Basic Life Insurance coverage Coverage is effective the first of the month after one calendar month of employment Additional optional insurance may be purchased by the employee for the employee, spouse, domestic partner, and/or dependent children State Disability Insurance (SDI): Employee pays 1.1% of gross pay (includes Paid Family Leave) 7 day waiting period. Weekly paid leave for absences due to non-work related injuries/illnesses. Benefit is based on past earnings. Refer to edd.ca.gov for more information Paid Family Leave (PFL): Up to 8 weeks of benefits within a 12-month period to care for a family member or to bond with a new child No waiting period. Weekly paid leave benefit. Benefit is based on past earnings. Refer to edd.ca.gov for more information Long Term Disability (LTD) Insurance: Benefit is 2/3 of basic wage up to $7,500; max of $5,000/month City pays $.558/$100 of insured earnings 30 calendar day waiting period Coverage is effective the first of the month after one calendar month of employment Deferred Compensation: Voluntary plan through Nationwide Retirement Solutions Employee may contribute up to the lesser of the IRS maximum or100% of gross compensation into a pre-tax 457(b) account or a post-tax Roth 457(b) account (or a combination of the two accounts) subject to IRS rules Flexible Spending Account (IRS Section 125 Plan): Employee may contribute up to $3,200per year in pre-tax dollars to a health care spending account Employee may contribute up to $5,000 per year in pre-tax dollars to a dependent care spending account Employee may contribute up to $315per month in pre-tax dollars to a commuter benefit plan Vacation: Vacation is accrued bi-weekly, cannot use vacation during first 6months of City service For 1 -4 years of service: 10 days (80 hours)/year For 5 -9 years of service: 15 days (120 hours)/year For 10 - 15 years of service: 21 days (168 hours)/year For 16 - 20 years of service: 22 days (176 hours)/year For 21+ years of service: 24 days (192 hours)/year Maximum vacation accrual is 450 hours Once per year, employees can elect to convert up to 40 hours of accrued vacation to cash to be paid out the following calendar year Sick Leave: Sick leave is accrued bi-weekly for equivalent of 96 hours per calendar year with no maximum accrual Up to 48 hours/year of accumulated sick leave may be used for family illness Up to 40 hours/year of accumulated sick leave may be used for personal leave Employee may convert sick leave to vacation once per calendar year (annual maximum conversion is 96 hours sick to 48 hours vacation) Partial sick leave payoff provision on retirement depending on years of service Non-Management Leave: 24 hours of non-management leave credited to employees each January 1st New employees hired between January 1st and June 30th receive 24 hours of non-management leave their first year New employees hired between July 1st and December 31st receive 12 hours of non-management leave their first year Unused non-management leave may not be carried over from one calendar year to the next Compensatory Time Off (CTO): Employees may accrue CTO in lieu of overtime hours (maximum accrual is set by department) 16 hours of CTO is credited to employees each January 1st (prorated if hired after January 1st) Holidays: Seventeen paid eight-hour holidays per year (13 & 4 holidays between 12/25 to 1/1 of following year) Reimbursements/Allowances (for specific classifications): Raingear: Up to $120 per fiscal year for eligible classifications Safety Boots: Upt to $237 per fiscal year for eligible employees Walking Shoes: Up to $120 per fiscal year for eligible classifications (See MOU for details) Tools: $500 per fiscal year reimbursement for Auto Foreperson classification Phone allowance of $80/month for Senior Key Customer Representative(s) and Key Customer Representative(s) job classifications Bilingual Pay: Certified bilingual employees are eligible for $55/bi-weekly bilingual pay Night Differential Pay: Librarians and library support employees whose regular assignments are to City libraries are eligible for 5.0% night differential pay for all hours worked between 5:30 p.m. and 6:30 a.m. so long as they work a minimum of 2 consecutive hours between 5:30 p.m. and 6:30 a.m. All other employees are eligible for 5.0% night differential pay for all hours worked between 6:00 p.m. and 8:00a.m. so long as they work a minimum of 2 consecutive hours between 6:00 p.m. and 8:00 a.m. Standby Pay: Employees in the classification of Electric Utility Programmer Analyst, Electric Utility Network Administrator, and Senior Energy Systems Analyst are eligible for standby pay of $100/week when assigned to work standby Tuition Reimbursement Program: Up to $2,000 per fiscal year for tuition reimbursement Employee Assistance Program: Confidential counseling to employees and dependents. Up to maximum of five (5) consultations per family member per incident per year City paid benefit Retiree Medical Reimbursement Program: Employees who retire from the City with at least ten (10) years of service shall receive reimbursement to help cover retiree single health insurance premiums. The reimbursement maximum includes the PEMHCA minimum. Up to age 65, retirees are eligible for reimbursement up to $416/month in 2024(amount adjusted annually) After age 65, retirees are eligible for reimbursement up to $249/month in 2024(amount adjusted annually) Closing Date/Time: 5/13/2024 4:00 PM Pacific
Cal State University (CSU) Fresno
5241 N Maple Ave, Fresno, CA 93740, USA
Administrative Support Coordinator (Administrative Support Coordinator II) Compensation and Benefits Anticipated Hiring Salary Range: $3,865 - $4,058 per month Full CSU Classification Salary Range: $3,865 - $6,336 per month This is a full-time (equivalent to 40 hours per week), probationary, non-exempt position. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Job Summary Under general direction of the Director of each research center, this position supports the Director in the day-to-day administration of the office and research program. This position will perform a variety of administrative and clerical duties and is also responsible for the financial reporting and reconciliation of accounts under the research center and Director. Additionally, responsibilities include overseeing the day-to-day administrative operations of the center and providing required support for the research faculty, staff, and students. Key Qualifications Comprehensive and detailed knowledge of the university infrastructure, policies, and procedures, particularly as they relate to fiscal management. Thorough mastery of English grammar, punctuation, and spelling and ability to clearly communicate orally and in writing. Expertise in using office software packages, technology, and systems (Microsoft Office Suite, email, calendar, etc.). Working knowledge of budget policies and procedures. Thorough knowledge of office equipment and ability to use a broader range of technology, systems, and packages. Skill/Ability to: Interpret and apply policies and procedures independently and use judgment and discretion to act when precedents do not exist. Understand and troubleshoot most office administration problems and be responsive to inquiries and requests. Troubleshoot most office administration problems and respond to all inquiries and requests related to the work area. Create, organize, and maintain accurate technical, complex, sensitive and/or confidential records and files. Understand problems from a broader perspective and anticipate the impact of office administration problems and solutions on other areas. Analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions. Perform business math, analyze budgetary data, and make accurate projections requiring some inference. Effectively write and present own reports. Ability to draft and compose correspondence and standard reports. Effectively handle interpersonal interactions at all levels and handle highly sensitive interpersonal situations. Use negotiation and persuasion skills to achieve results and expedite projects. Establish and maintain cooperative working relationships and promote a positive, service oriented collegial work environment with people of diverse backgrounds. Ability to create and maintain program records and provide data for review in developing and implementing strategies to support programmatic goals and enhance processes. Effectively organize and manage multiple tasks in a fast-paced team-oriented environment. Exceptional organization and time management skills with attention to detail and data accuracy. Work with frequent interruptions while juggling multiple assignments and projects. To view the full list of qualifications and job responsibilities, please click the Position Description button above. Education and Experience Completion of a high school program, technical/vocational program, or their equivalents. Four years of related office work experience. Specialized Skills: Experience to be fully functional in all technical aspects of work assignments including personnel, payroll, budget, and accounting. Preferred Skills: Must be able to work in an up-tempo environment, meet hard deadlines and keep updated on policy requirements. Experience in a university, academic or research institution is desirable. Experience working with research grants, contracts, and programs such as ARI, and ability to stay updated on the latest application procedures. Thorough knowledge of University and Fresno State Foundation accounting systems including Peoplesoft Data Warehouse, JD Edwards, and QuickBooks. Strong customer service skills. Ability to: Keep financial records on a large number of grants and contracts, explain financial accounting rules to faculty and staff, and respond to a broad set of inquiries on a daily basis. Accept on-going changes (operational/personnel), adjust priorities and be responsive to short notice requests and deadlines. Work alone and in group settings. Department Summary California State University, Fresno's viticulture and enology program is known throughout the world for its excellent academic and research programs. Fresno State is located in a region known for producing some of the world's best wine, table, and raisin grapes. The Department of Viticulture and Enology offers undergraduate and graduate level degrees, and certificate programs in enology and sustainable viticulture. Fresno State has earned a reputation for producing quality students through its hands-on approach to learning. Deadline & Application Instructions Applications received by April 28, 2024 will be given full consideration by the search committee. Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee. Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references. Fresno State California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe. Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce. Equal Employment Opportunity Information California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer. COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to hr@csufresno.edu . Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter. Fresno State is a tobacco-free, smoke-free and vapor-free campus. Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas) Advertised: Apr 12 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 13, 2024
Administrative Support Coordinator (Administrative Support Coordinator II) Compensation and Benefits Anticipated Hiring Salary Range: $3,865 - $4,058 per month Full CSU Classification Salary Range: $3,865 - $6,336 per month This is a full-time (equivalent to 40 hours per week), probationary, non-exempt position. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Job Summary Under general direction of the Director of each research center, this position supports the Director in the day-to-day administration of the office and research program. This position will perform a variety of administrative and clerical duties and is also responsible for the financial reporting and reconciliation of accounts under the research center and Director. Additionally, responsibilities include overseeing the day-to-day administrative operations of the center and providing required support for the research faculty, staff, and students. Key Qualifications Comprehensive and detailed knowledge of the university infrastructure, policies, and procedures, particularly as they relate to fiscal management. Thorough mastery of English grammar, punctuation, and spelling and ability to clearly communicate orally and in writing. Expertise in using office software packages, technology, and systems (Microsoft Office Suite, email, calendar, etc.). Working knowledge of budget policies and procedures. Thorough knowledge of office equipment and ability to use a broader range of technology, systems, and packages. Skill/Ability to: Interpret and apply policies and procedures independently and use judgment and discretion to act when precedents do not exist. Understand and troubleshoot most office administration problems and be responsive to inquiries and requests. Troubleshoot most office administration problems and respond to all inquiries and requests related to the work area. Create, organize, and maintain accurate technical, complex, sensitive and/or confidential records and files. Understand problems from a broader perspective and anticipate the impact of office administration problems and solutions on other areas. Analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions. Perform business math, analyze budgetary data, and make accurate projections requiring some inference. Effectively write and present own reports. Ability to draft and compose correspondence and standard reports. Effectively handle interpersonal interactions at all levels and handle highly sensitive interpersonal situations. Use negotiation and persuasion skills to achieve results and expedite projects. Establish and maintain cooperative working relationships and promote a positive, service oriented collegial work environment with people of diverse backgrounds. Ability to create and maintain program records and provide data for review in developing and implementing strategies to support programmatic goals and enhance processes. Effectively organize and manage multiple tasks in a fast-paced team-oriented environment. Exceptional organization and time management skills with attention to detail and data accuracy. Work with frequent interruptions while juggling multiple assignments and projects. To view the full list of qualifications and job responsibilities, please click the Position Description button above. Education and Experience Completion of a high school program, technical/vocational program, or their equivalents. Four years of related office work experience. Specialized Skills: Experience to be fully functional in all technical aspects of work assignments including personnel, payroll, budget, and accounting. Preferred Skills: Must be able to work in an up-tempo environment, meet hard deadlines and keep updated on policy requirements. Experience in a university, academic or research institution is desirable. Experience working with research grants, contracts, and programs such as ARI, and ability to stay updated on the latest application procedures. Thorough knowledge of University and Fresno State Foundation accounting systems including Peoplesoft Data Warehouse, JD Edwards, and QuickBooks. Strong customer service skills. Ability to: Keep financial records on a large number of grants and contracts, explain financial accounting rules to faculty and staff, and respond to a broad set of inquiries on a daily basis. Accept on-going changes (operational/personnel), adjust priorities and be responsive to short notice requests and deadlines. Work alone and in group settings. Department Summary California State University, Fresno's viticulture and enology program is known throughout the world for its excellent academic and research programs. Fresno State is located in a region known for producing some of the world's best wine, table, and raisin grapes. The Department of Viticulture and Enology offers undergraduate and graduate level degrees, and certificate programs in enology and sustainable viticulture. Fresno State has earned a reputation for producing quality students through its hands-on approach to learning. Deadline & Application Instructions Applications received by April 28, 2024 will be given full consideration by the search committee. Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee. Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references. Fresno State California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe. Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce. Equal Employment Opportunity Information California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer. COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to hr@csufresno.edu . Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter. Fresno State is a tobacco-free, smoke-free and vapor-free campus. Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas) Advertised: Apr 12 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) Monterey Bay
100 Campus Center, Seaside, CA 93955, USA
Classification: Administrative Support Coordinator II Hours: Hourly/Intermittent - Temporary FLSA: Non-exempt Anticipated Hiring Salary: $25.00 per hour* CSU Salary Schedule *CSUMB provides pay scales representing its good faith estimate of what the university reasonably expects to pay for this position. The pay offered to a selected candidate will be determined on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, and CSU systemwide pay for comparable jobs. Priority Screening Date: November 17, 2023 Recruitment Status: Open Until Filled This is a temporary, hourly intermittent position through December 1, 2024, with the potential of renewal based on budget and/or operations needs. ABOUT CSUMB California State University, Monterey Bay is a mid-sized university in California’s Central Coast that grants undergraduate and graduate degrees. Powered by an inspiring Founding Vision Statement , CSUMB is part of the nation’s largest four-year public university system, California State University , which educates nearly 460,000 students every year. With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution. Our staff and faculty transform students’ lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives. CSUMB’s sustainability goal is to be carbon neutral by 2030. The university’s Strategic Plan prioritizes inclusive excellence through recruiting and investing in developing a diverse body of faculty, staff and administrators. Many appreciate living and working close to the shores of beautiful Monterey Bay, with easy access to recreational areas from Big Sur to Santa Cruz. Nearby opportunities for collaborative research include working in the Monterey Bay National Marine Sanctuary and Silicon Valley, and with colleagues at local research universities, including UC Santa Cruz and Stanford University. As one of the 23 campuses in the CSU system, CSUMB offers excellent benefits, including access to below-market-rate rental housing on East Campus, and competitive salaries for faculty and staff. With proximity to the San Francisco Bay Area and San Jose, opportunities for faculty, staff and students are as endless as the shores of the nearby Pacific Ocean. PURPOSE : Under the general supervision of the Director of University Affairs, Ceremonies and Events and in conjunction with the assigned Event Specialist, the Event Coordinator works on an intermittent hourly basis to 1) coordinate and execute events as assigned and 2) supports and assists the UACE team to execute campus-wide events and ceremonies; always ensuring all campus events are held safely and successfully within the established protocols and guidelines. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following : Coordination and Execution of Events: Works independently and in conjunction with other department members, to coordinate and execute campus wide events. Applies appropriate event policies and procedures. Addresses events coordination challenges using reasoning, interpretation, and application of standard event theories and principles to recommend the wisest course of action. Troubleshoots and solves challenges which arise during events independently and with the support of the other department members. Coordinates tasks including, but not limited to food and beverage service, set-up, breakdown, decorations, safety training, check-in, meet and greet, and ensuring safety measure as implemented. Provides instruction and direction to students, volunteers, vendors, guests and/or other events personnel to ensure compliance with policies and procedures. Coordinates administrative services including but not limited to facilities maintenance, repairs, landscaping, custodial, and building security as it relates to assigned events. Collaborates with the multi-media tech specialist to identify and communicate sound system requirements and other technical equipment needs where applicable. Also supports the multimedia tech specialist as required with equipment operation, setups and breakdowns. Provides exemplary customer service and maintains professionalism to all internal and external contacts. Support and Assist UACE Team to Execute Campus Wide Events Attend meetings, take meeting notes, prepares and distributes post-meeting reports and surveys, and follows up on action items. Updates department website as needed. Contributes to and maintains the department's shared comprehensive system of files and records for both electronic and physical materials, including shared calendar. Assists with preparation of estimates, facility use agreements, and interim and final sales orders and payment of invoices relating to events. May work with the department biller and budget analyst to track expenses and forecast event costs. Supports virtual events using Zoom and other virtual event platforms, using knowledge of the latest technical services available to the campus that includes online meetings, interpreter services, closed caption services, and other computing services to meet the needs of internal and external clients where appropriate or necessary. Supports the coordination of the summer conference programs and University House events where appropriate. Coordinates a range of post-event assessments to inform future planning practices. Provide backup administrative and event support. Other Functions : Performs other job-related duties and special projects as assigned. KNOWLEDGE, SKILLS AND ABILITIES : Must be fully functional in all technical aspects of work assignments. Comprehensive and detailed knowledge of applicable university infrastructure, policies and procedures. Thorough mastery of English grammar, spelling, punctuation and editing. Working knowledge of budget policies and procedures. Expertise in using office software packages, technology, and systems. Ability to: independently handle multiple work unit priorities and projects; interpret and apply independently a wide variety of policies and procedures, and use judgment and discretion to act when precedents do not exist; troubleshoot most office administration problems and respond to all inquiries and requests related to assigned functions; understand problems from a broader perspective and anticipate the impact of office administration problems and solutions on other areas; analyze operational and procedural problems and develop, recommend and evaluate proposed solutions; perform business math, analyze budgetary data, and make accurate projections requiring some inference; effectively write and present own reports; effectively handle interpersonal interactions at all levels and handle highly sensitive interpersonal situations; and use negotiation and persuasion skills to achieve results and expedite projects. MINIMUM QUALIFICATIONS: Fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Thorough knowledge of English grammar, spelling, and punctuation and the ability to clearly communicate orally and in writing. Knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. SPECIALIZED SKILLS REQUIRED : Must be capable of independently coordinating and scheduling multiple functions and handling multiple priorities. Superior customer service skills and demonstrated ability to work effectively with all levels of staff, faculty, and students to plan and coordinate campus events. Thorough knowledge of office systems and ability to effectively use a broad range of technology, systems, and packages. General knowledge of event planning, operations, production and technical services. Demonstrated ability to address the essential functions associated with this position including the knowledge and abilities identified above. PREFERRED QUALIFICATIONS: Three (3) plus years of conference and event planning and coordination. Experience managing residential conference programs. Higher education experience. Technical fluency with Microsoft Office Professional Suite, Oracle PeopleSoft/CMS baseline system, 25Live space scheduling system (power user/administrator rights), Zoom (meeting and webinar), and Google docs, spreadsheets, email and calendaring systems. Knowledge of university operations, programs, and procedures; preferably in regards to event and centralized scheduling. Highly desirable: Demonstrated understanding of and commitment to the CSUMB Vision Statement and the core values of applied, active, and project-based learning activities; interdisciplinary; multicultural and global perspectives; technological sophistication; service learning; ethical reflection and practice; and collaboration. Experience working with a diverse and multicultural population. SPECIAL CONDITIONS OF EMPLOYMENT & POSITION DESIGNATIONS : All offers of employment are contingent upon the successful completion of a background check (including a criminal records check). The person holding this position will have a duty to report to the Campus Title IX Officer information pertaining to discrimination, harassment, sexual misconduct, sexual exploitation, dating violence, domestic violence, stalking, and retaliation and is required to comply with the requirements set forth in CSU Executive Order EO 1095, EO 1096, and EO 1097 as a condition of employment. This position has been designated as a sensitive position with access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards . Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the University's liability coverage. This position has been designated as a sensitive position with responsibility or access/possession of building master or sub-master keys for building access. Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the University's liability coverage. This position requires a flexible schedule to accommodate evenings and/or weekend work. Sensitive Positions - This position has been designated as a sensitive position with: access to, or control over, cash, checks, credit cards, and/or credit card account information responsibility or access/possession of building master or sub-master keys for building access access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards ) This position is required to comply with confidentiality requirements outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues. PHYSICAL WORK ENVIRONMENT : Office environment with standard equipment and tasks. Position requires working at a computer and desk for extended periods of time. Ability to lift 25 pounds. May require travel between campus offices and off-campus locations. The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates. BENEFITS/PERKS : Employees who are not initially eligible upon hire date for CalPERS retirement membership are required to participate in the CSU Part-time/Seasonal/Temporary (PST) Retirement Plan in lieu of Social Security. Employees enrolled in this program contribute 7.5% of their gross wages, on a pre-tax basis, to a retirement account that is available after separation of employment. CSUMB offers health or FlexCash benefits to employees in eligible positions under the Affordable Care Act (ACA). There may be other benefits available depending on appointment type. Please refer to the CSU Voluntary Benefits Plans . APPLICATION PROCEDURE : For full consideration, applicants must complete the required online application prior to the priority screen date found at Careers at CSUMB . Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned. CSUMB is not a sponsoring agency for staff or management positions. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting Human Resources at (831) 582-3389 or emailing humanresources@csumb.edu . All employees must be eligible for employment in the U.S. GENERAL INFORMATION : CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at https://csumb.edu/clery/asr-and-fsr-notices-availability/ . CSUMB is a smoke and tobacco-free campus. EQUAL OPPORTUNITY EMPLOYER : CSUMB is an Equal Opportunity employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability. Advertised: Nov 03 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
Classification: Administrative Support Coordinator II Hours: Hourly/Intermittent - Temporary FLSA: Non-exempt Anticipated Hiring Salary: $25.00 per hour* CSU Salary Schedule *CSUMB provides pay scales representing its good faith estimate of what the university reasonably expects to pay for this position. The pay offered to a selected candidate will be determined on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, and CSU systemwide pay for comparable jobs. Priority Screening Date: November 17, 2023 Recruitment Status: Open Until Filled This is a temporary, hourly intermittent position through December 1, 2024, with the potential of renewal based on budget and/or operations needs. ABOUT CSUMB California State University, Monterey Bay is a mid-sized university in California’s Central Coast that grants undergraduate and graduate degrees. Powered by an inspiring Founding Vision Statement , CSUMB is part of the nation’s largest four-year public university system, California State University , which educates nearly 460,000 students every year. With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution. Our staff and faculty transform students’ lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives. CSUMB’s sustainability goal is to be carbon neutral by 2030. The university’s Strategic Plan prioritizes inclusive excellence through recruiting and investing in developing a diverse body of faculty, staff and administrators. Many appreciate living and working close to the shores of beautiful Monterey Bay, with easy access to recreational areas from Big Sur to Santa Cruz. Nearby opportunities for collaborative research include working in the Monterey Bay National Marine Sanctuary and Silicon Valley, and with colleagues at local research universities, including UC Santa Cruz and Stanford University. As one of the 23 campuses in the CSU system, CSUMB offers excellent benefits, including access to below-market-rate rental housing on East Campus, and competitive salaries for faculty and staff. With proximity to the San Francisco Bay Area and San Jose, opportunities for faculty, staff and students are as endless as the shores of the nearby Pacific Ocean. PURPOSE : Under the general supervision of the Director of University Affairs, Ceremonies and Events and in conjunction with the assigned Event Specialist, the Event Coordinator works on an intermittent hourly basis to 1) coordinate and execute events as assigned and 2) supports and assists the UACE team to execute campus-wide events and ceremonies; always ensuring all campus events are held safely and successfully within the established protocols and guidelines. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following : Coordination and Execution of Events: Works independently and in conjunction with other department members, to coordinate and execute campus wide events. Applies appropriate event policies and procedures. Addresses events coordination challenges using reasoning, interpretation, and application of standard event theories and principles to recommend the wisest course of action. Troubleshoots and solves challenges which arise during events independently and with the support of the other department members. Coordinates tasks including, but not limited to food and beverage service, set-up, breakdown, decorations, safety training, check-in, meet and greet, and ensuring safety measure as implemented. Provides instruction and direction to students, volunteers, vendors, guests and/or other events personnel to ensure compliance with policies and procedures. Coordinates administrative services including but not limited to facilities maintenance, repairs, landscaping, custodial, and building security as it relates to assigned events. Collaborates with the multi-media tech specialist to identify and communicate sound system requirements and other technical equipment needs where applicable. Also supports the multimedia tech specialist as required with equipment operation, setups and breakdowns. Provides exemplary customer service and maintains professionalism to all internal and external contacts. Support and Assist UACE Team to Execute Campus Wide Events Attend meetings, take meeting notes, prepares and distributes post-meeting reports and surveys, and follows up on action items. Updates department website as needed. Contributes to and maintains the department's shared comprehensive system of files and records for both electronic and physical materials, including shared calendar. Assists with preparation of estimates, facility use agreements, and interim and final sales orders and payment of invoices relating to events. May work with the department biller and budget analyst to track expenses and forecast event costs. Supports virtual events using Zoom and other virtual event platforms, using knowledge of the latest technical services available to the campus that includes online meetings, interpreter services, closed caption services, and other computing services to meet the needs of internal and external clients where appropriate or necessary. Supports the coordination of the summer conference programs and University House events where appropriate. Coordinates a range of post-event assessments to inform future planning practices. Provide backup administrative and event support. Other Functions : Performs other job-related duties and special projects as assigned. KNOWLEDGE, SKILLS AND ABILITIES : Must be fully functional in all technical aspects of work assignments. Comprehensive and detailed knowledge of applicable university infrastructure, policies and procedures. Thorough mastery of English grammar, spelling, punctuation and editing. Working knowledge of budget policies and procedures. Expertise in using office software packages, technology, and systems. Ability to: independently handle multiple work unit priorities and projects; interpret and apply independently a wide variety of policies and procedures, and use judgment and discretion to act when precedents do not exist; troubleshoot most office administration problems and respond to all inquiries and requests related to assigned functions; understand problems from a broader perspective and anticipate the impact of office administration problems and solutions on other areas; analyze operational and procedural problems and develop, recommend and evaluate proposed solutions; perform business math, analyze budgetary data, and make accurate projections requiring some inference; effectively write and present own reports; effectively handle interpersonal interactions at all levels and handle highly sensitive interpersonal situations; and use negotiation and persuasion skills to achieve results and expedite projects. MINIMUM QUALIFICATIONS: Fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Thorough knowledge of English grammar, spelling, and punctuation and the ability to clearly communicate orally and in writing. Knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. SPECIALIZED SKILLS REQUIRED : Must be capable of independently coordinating and scheduling multiple functions and handling multiple priorities. Superior customer service skills and demonstrated ability to work effectively with all levels of staff, faculty, and students to plan and coordinate campus events. Thorough knowledge of office systems and ability to effectively use a broad range of technology, systems, and packages. General knowledge of event planning, operations, production and technical services. Demonstrated ability to address the essential functions associated with this position including the knowledge and abilities identified above. PREFERRED QUALIFICATIONS: Three (3) plus years of conference and event planning and coordination. Experience managing residential conference programs. Higher education experience. Technical fluency with Microsoft Office Professional Suite, Oracle PeopleSoft/CMS baseline system, 25Live space scheduling system (power user/administrator rights), Zoom (meeting and webinar), and Google docs, spreadsheets, email and calendaring systems. Knowledge of university operations, programs, and procedures; preferably in regards to event and centralized scheduling. Highly desirable: Demonstrated understanding of and commitment to the CSUMB Vision Statement and the core values of applied, active, and project-based learning activities; interdisciplinary; multicultural and global perspectives; technological sophistication; service learning; ethical reflection and practice; and collaboration. Experience working with a diverse and multicultural population. SPECIAL CONDITIONS OF EMPLOYMENT & POSITION DESIGNATIONS : All offers of employment are contingent upon the successful completion of a background check (including a criminal records check). The person holding this position will have a duty to report to the Campus Title IX Officer information pertaining to discrimination, harassment, sexual misconduct, sexual exploitation, dating violence, domestic violence, stalking, and retaliation and is required to comply with the requirements set forth in CSU Executive Order EO 1095, EO 1096, and EO 1097 as a condition of employment. This position has been designated as a sensitive position with access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards . Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the University's liability coverage. This position has been designated as a sensitive position with responsibility or access/possession of building master or sub-master keys for building access. Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the University's liability coverage. This position requires a flexible schedule to accommodate evenings and/or weekend work. Sensitive Positions - This position has been designated as a sensitive position with: access to, or control over, cash, checks, credit cards, and/or credit card account information responsibility or access/possession of building master or sub-master keys for building access access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards ) This position is required to comply with confidentiality requirements outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues. PHYSICAL WORK ENVIRONMENT : Office environment with standard equipment and tasks. Position requires working at a computer and desk for extended periods of time. Ability to lift 25 pounds. May require travel between campus offices and off-campus locations. The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates. BENEFITS/PERKS : Employees who are not initially eligible upon hire date for CalPERS retirement membership are required to participate in the CSU Part-time/Seasonal/Temporary (PST) Retirement Plan in lieu of Social Security. Employees enrolled in this program contribute 7.5% of their gross wages, on a pre-tax basis, to a retirement account that is available after separation of employment. CSUMB offers health or FlexCash benefits to employees in eligible positions under the Affordable Care Act (ACA). There may be other benefits available depending on appointment type. Please refer to the CSU Voluntary Benefits Plans . APPLICATION PROCEDURE : For full consideration, applicants must complete the required online application prior to the priority screen date found at Careers at CSUMB . Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned. CSUMB is not a sponsoring agency for staff or management positions. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting Human Resources at (831) 582-3389 or emailing humanresources@csumb.edu . All employees must be eligible for employment in the U.S. GENERAL INFORMATION : CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at https://csumb.edu/clery/asr-and-fsr-notices-availability/ . CSUMB is a smoke and tobacco-free campus. EQUAL OPPORTUNITY EMPLOYER : CSUMB is an Equal Opportunity employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability. Advertised: Nov 03 2023 Pacific Daylight Time Applications close: Closing Date/Time:
San Diego State University
5500 Campanile Drive, San Diego, CA 92182, USA
Position Summary Under the general direction of the Associate Registrar of Campus Support and Assistant Registrar of Campus Support, the Registration Services Coordinator will provide administrative support to the Office of the Registrar and the Campus Support unit. The Campus Support unit provides enrollment services to various constituents in the areas of academic advising, alumni, disabled student services, extended studies offerings and procedures, fee payment issues, financial aid, remediation, residency determination, student health services, international students, and testing requirements and scores, as well as the functions most germane to a Registrar’s Office: registration, grades, transcripts, and probation/disqualification. The unit is charged with providing customer service and assistance in person, by mail, e-mail, telephone, and other technologies to all members of the campus community and the general public. The Registration Services Coordinator will communicate to and assist students, faculty and staff with the procedures and regulations regarding enrollment, grades, and transcripts. Some of the responsibilities are as follows: Provides key support to enrollment management strategies Reviews and processes student petitions Provides enrollment services to the campus community, admitted applicants, students, faculty, staff, graduates, alumni Assists students, faculty, staff and the general public who experience difficulties with normal procedures. Satisfactorily resolves complaints and problems by generating options and alternate solutions to resolve these situations Contributes to the development of new approaches to the changing needs of the groups the University serves in order to continuously improve the level and quality of services provided Provides academic record information to students and former students in a timely and efficient manner in support of campus retention and advising initiatives Provides enrollment and degree verification information in accordance with FERPA regulations Maintains the integrity of academic records by timely processing of data This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated non-exempt under FLSA and is eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary Enrollment Services comprises Undergraduate and Graduate Admissions, Office of the Registrar, Prospective Student Services, Out of State, Specialized and International Recruitment, and Enrollment Services Communications. Enrollment Services implements SDSU enrollment management policies and provides services to students from their initial point of interest in SDSU to their graduation. The primary function of the Office of the Registrar is to represent enrollment management programs and provide enrollment services to various constituents across the university regarding the student academic record, academic class scheduling, and student advising tools. The Office of the Registrar provides service to the students through determination of eligibility for admission to the University, evaluation of academic records to determine the status of completion of degree requirements, assistance with course registration, and advising on the academic record in relation to transfer credit or CSU/SDSU policy. The Office of the Registrar has three managers, two assistant directors, and 34 staff of varying classifications across four distinct units. For more information regarding the Enrollment Services department, click here . Education and Experience Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. Key Qualifications Thorough understanding of the 1974 Family Educational Rights to Privacy Act (FERPA) in terms of releasing information on students Working knowledge of USCIS immigration classifications and immigrant visas Experience working in an enrollment services division or Registrar’s office Experience in a university setting working with diverse student populations At least 2 years of clerical, administrative support experience in customer service is preferred Compensation and Benefits Starting salary upon appointment is not expected to exceed $3,505 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $3,505 - $5,508 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on March 7, 2024. To receive full consideration, apply by March 6, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Olma Javonillo at ojavonillo@sdsu.edu . Advertised: Feb 22 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Position Summary Under the general direction of the Associate Registrar of Campus Support and Assistant Registrar of Campus Support, the Registration Services Coordinator will provide administrative support to the Office of the Registrar and the Campus Support unit. The Campus Support unit provides enrollment services to various constituents in the areas of academic advising, alumni, disabled student services, extended studies offerings and procedures, fee payment issues, financial aid, remediation, residency determination, student health services, international students, and testing requirements and scores, as well as the functions most germane to a Registrar’s Office: registration, grades, transcripts, and probation/disqualification. The unit is charged with providing customer service and assistance in person, by mail, e-mail, telephone, and other technologies to all members of the campus community and the general public. The Registration Services Coordinator will communicate to and assist students, faculty and staff with the procedures and regulations regarding enrollment, grades, and transcripts. Some of the responsibilities are as follows: Provides key support to enrollment management strategies Reviews and processes student petitions Provides enrollment services to the campus community, admitted applicants, students, faculty, staff, graduates, alumni Assists students, faculty, staff and the general public who experience difficulties with normal procedures. Satisfactorily resolves complaints and problems by generating options and alternate solutions to resolve these situations Contributes to the development of new approaches to the changing needs of the groups the University serves in order to continuously improve the level and quality of services provided Provides academic record information to students and former students in a timely and efficient manner in support of campus retention and advising initiatives Provides enrollment and degree verification information in accordance with FERPA regulations Maintains the integrity of academic records by timely processing of data This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated non-exempt under FLSA and is eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary Enrollment Services comprises Undergraduate and Graduate Admissions, Office of the Registrar, Prospective Student Services, Out of State, Specialized and International Recruitment, and Enrollment Services Communications. Enrollment Services implements SDSU enrollment management policies and provides services to students from their initial point of interest in SDSU to their graduation. The primary function of the Office of the Registrar is to represent enrollment management programs and provide enrollment services to various constituents across the university regarding the student academic record, academic class scheduling, and student advising tools. The Office of the Registrar provides service to the students through determination of eligibility for admission to the University, evaluation of academic records to determine the status of completion of degree requirements, assistance with course registration, and advising on the academic record in relation to transfer credit or CSU/SDSU policy. The Office of the Registrar has three managers, two assistant directors, and 34 staff of varying classifications across four distinct units. For more information regarding the Enrollment Services department, click here . Education and Experience Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. Key Qualifications Thorough understanding of the 1974 Family Educational Rights to Privacy Act (FERPA) in terms of releasing information on students Working knowledge of USCIS immigration classifications and immigrant visas Experience working in an enrollment services division or Registrar’s office Experience in a university setting working with diverse student populations At least 2 years of clerical, administrative support experience in customer service is preferred Compensation and Benefits Starting salary upon appointment is not expected to exceed $3,505 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $3,505 - $5,508 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on March 7, 2024. To receive full consideration, apply by March 6, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Olma Javonillo at ojavonillo@sdsu.edu . Advertised: Feb 22 2024 Pacific Standard Time Applications close: Closing Date/Time:
City of Concord, CA
Concord, California, United States
Job Characteristics ***PART-TIME JOB OPPORTUNITY*** CUSTOMER SERVICE SPECIALIST I/II The City of Concord is accepting applications for part-time community center Customer Service Specialists to support the Recreation Services Department. This recruitment will be used to fill current vacancies at Willow Pass Community Center and Centre Concord, and also establish an eligiblity list to fill future positions as they become available. Salary is negotiable based on experience: Customer Service Specialist I: $17.65 - $19.67/hour with one year of customer service experience Customer Service Specialist II: $18.54 - $20.98/hour with two years of customer service experience Community Centers: Customer Service Specialists will primarily be assigned to one of the following community centers, but may do intermittent hours at the other community centers on an as needed basis. Centre Concord, located at 5298 Clayton Road is one of the largest rental facilities in the East Bay. Our ballroom offers adjustable lighting, a portable dance floor and expansive staging, allowing you to create just about any atmosphere you desire for up to 400 guests. For something smaller, there are classrooms and meeting spaces to accommodate conferences, trade shows, fundraisers, receptions, and other gatherings. All positions are part time, limited service, and applicants must be available to work 9:00 a.m. - 4:00 p.m., Monday through Friday, approximately 15-20 hours per week. The Concord Senior Center is an amazing place for seniors to come together and enjoy activities, classes, programs and sports leagues. After hours, it operates as the ideal space for special events, such as holiday parties, weddings and business meetings. The Senior Center is located at 2727 Parkside Circle. All positions are part time, limited service and applicants must be available to work between 8:30 a.m. - 4:30 p.m., Monday through Friday, approximately 15-20 hours per week. The Willow Pass Community Center is a versatile venue for special events like weddings, birthdays, anniversaries, and retreats. It's also the location for in-person registration for all the programs in the City of Concord. Willow Pass Park is the home of the Concord Softball League, payless batting cage, pickleball courts, tennis courts, and an adult fitness park. The Willow Pass Community Center is located at 2748 E. Olivera Road. All positions are part time, limited service and applicants must be available to works between 9 a.m. - 4 p.m., approximately 15-20 hours per week. What you will be doing: Customer Service Specialists serve as the first point of contact for customers using the facilities, including greeting customers, registration for classes and events and responding to inquiries and complaints. They are also responsible for monitoring the use and care of facilities, to include room set-up and breakdown as well as light custodial duties. The Customer Service Specialist I is distinguished from the II level in that it is the entry-level position in the series. The Customer Service Specialist II has learned to perform the duties of the Customer Service Specialist I with independence. All positions are part time, limited service and must be able to work either mornings, or mornings and afternoons, Monday through Friday. Hours and schedule may vary. SELECTION PROCESS Submit a completed City of Concord application and the required supplemental question responses online at www.cityofconcord.org/jobs . As positions become available, qualified applications and supplemental responses will be competitively evaluated, and those candidates demonstrating the strongest qualifications will be invited to interview. Successful candidates will be provided a conditional offer of employment and must clear DOJ/FBI livescan. Conviction History If you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with the City of Concord. Examples of duties include, but are not limited to Serving as the front line customer service representative Opening and closing the community center Walking customers through the premises prior to and after the event Providing coordination and support of facility operations Performing activities related to the processing and maintenance of activity registration and rental permits, including communication with customers over the phone, in person and via email Responding to questions, complaints and emergency situations, taking appropriate courses of action Ensuring timely completion of all paperwork and processes, facility scheduling, information development, and file maintenance Ensuring a safe and efficient environment by enforcing operating procedures Reporting inappropriate or unsafe practices Providing for maintenance needs, including compliance with health, safety and building codes Assisting in the set up and take down of equipment, tables and chairs, as needed Conducting light custodial work to ensure high standards of facility presentation, as needed Qualifications Knowledge of: Microsoft Office software including Word, Excel and Publisher Principles and processes for providing internal and external customer service including customer needs assessment, meeting quality standards for service, and evaluation of customer satisfaction The structure and content of the English language including the meaning and spelling of words, rules of composition and grammar Ability to: Understand the implications of new information for both current and future problem solving and decision making Give appropriate attention to what other people are saying, taking time to understand the points being made and asking questions as appropriate Maintain appropriate attention to detail based on the complexity of work performed Shift back and forth between two or more activities or sources of information, and to work efficiently and accurately on tasks with interruptions Convey written and/or non-written information effectively, comprehending and understanding documentation and verbal or visual communications Adapt communications and behavioral styles appropriately in response to individuals and situations Use logic and reasoning to identify strengths and weaknesses of alternative solutions Provide high level customer service to internal and external customers including during high stress situations; seek out ways to help people Determine causes of operating errors and decide what to do to resolve them Quickly search and find information from resource systems, manuals and other documents and accurately and concisely convey such information orally and in writing Read, comprehend and retain information Learn custom facility reservation software Speak clearly, concisely and audibly Establish and maintain cooperative and effective relationships with those contacted in the course of work CUSTOMER SERVICE SPECIALIST I Education : Satisfactory completion of high school or equivalent Experience : One year of customer service experience required CUSTOMER SERVICE SPECIALIST II Education : Satisfactory completion of high school or equivalent Experience : Two or more years of customer service experience required Other The ability to speak and understand Spanish is highly desirable, but not required. A California driver's license and a satisfactory driving record are conditions of initial and continued employment. Must be able to clear DOJ/FBI fingerprint clearance. EEO/ADA: The City of Concord is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. If you have a disability and require accommodations in the testing process, please contact Human Resources at 925-671-3308 or hrdept@cityofconcord.org prior to the final filing date. FOR MORE INFORMATION REGARDING THIS POSITION: Centre Concord: Dario Sanchez, Recreation Program Coordinator at 925-671-3498 or dario.sanchez@cityofconcord.org Senior Center: Devynn Darner, Recreation Program Coordinator at 925-671-3171 or devynn.darner@cityofconcord.org Willow Pass Community Center: Jorey Scott, Recreation Program Coordinator at 925-671-3179 or jorey.scott@cityofconcord.org This position is not eligible for benefits.
Mar 07, 2024
Part Time
Job Characteristics ***PART-TIME JOB OPPORTUNITY*** CUSTOMER SERVICE SPECIALIST I/II The City of Concord is accepting applications for part-time community center Customer Service Specialists to support the Recreation Services Department. This recruitment will be used to fill current vacancies at Willow Pass Community Center and Centre Concord, and also establish an eligiblity list to fill future positions as they become available. Salary is negotiable based on experience: Customer Service Specialist I: $17.65 - $19.67/hour with one year of customer service experience Customer Service Specialist II: $18.54 - $20.98/hour with two years of customer service experience Community Centers: Customer Service Specialists will primarily be assigned to one of the following community centers, but may do intermittent hours at the other community centers on an as needed basis. Centre Concord, located at 5298 Clayton Road is one of the largest rental facilities in the East Bay. Our ballroom offers adjustable lighting, a portable dance floor and expansive staging, allowing you to create just about any atmosphere you desire for up to 400 guests. For something smaller, there are classrooms and meeting spaces to accommodate conferences, trade shows, fundraisers, receptions, and other gatherings. All positions are part time, limited service, and applicants must be available to work 9:00 a.m. - 4:00 p.m., Monday through Friday, approximately 15-20 hours per week. The Concord Senior Center is an amazing place for seniors to come together and enjoy activities, classes, programs and sports leagues. After hours, it operates as the ideal space for special events, such as holiday parties, weddings and business meetings. The Senior Center is located at 2727 Parkside Circle. All positions are part time, limited service and applicants must be available to work between 8:30 a.m. - 4:30 p.m., Monday through Friday, approximately 15-20 hours per week. The Willow Pass Community Center is a versatile venue for special events like weddings, birthdays, anniversaries, and retreats. It's also the location for in-person registration for all the programs in the City of Concord. Willow Pass Park is the home of the Concord Softball League, payless batting cage, pickleball courts, tennis courts, and an adult fitness park. The Willow Pass Community Center is located at 2748 E. Olivera Road. All positions are part time, limited service and applicants must be available to works between 9 a.m. - 4 p.m., approximately 15-20 hours per week. What you will be doing: Customer Service Specialists serve as the first point of contact for customers using the facilities, including greeting customers, registration for classes and events and responding to inquiries and complaints. They are also responsible for monitoring the use and care of facilities, to include room set-up and breakdown as well as light custodial duties. The Customer Service Specialist I is distinguished from the II level in that it is the entry-level position in the series. The Customer Service Specialist II has learned to perform the duties of the Customer Service Specialist I with independence. All positions are part time, limited service and must be able to work either mornings, or mornings and afternoons, Monday through Friday. Hours and schedule may vary. SELECTION PROCESS Submit a completed City of Concord application and the required supplemental question responses online at www.cityofconcord.org/jobs . As positions become available, qualified applications and supplemental responses will be competitively evaluated, and those candidates demonstrating the strongest qualifications will be invited to interview. Successful candidates will be provided a conditional offer of employment and must clear DOJ/FBI livescan. Conviction History If you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with the City of Concord. Examples of duties include, but are not limited to Serving as the front line customer service representative Opening and closing the community center Walking customers through the premises prior to and after the event Providing coordination and support of facility operations Performing activities related to the processing and maintenance of activity registration and rental permits, including communication with customers over the phone, in person and via email Responding to questions, complaints and emergency situations, taking appropriate courses of action Ensuring timely completion of all paperwork and processes, facility scheduling, information development, and file maintenance Ensuring a safe and efficient environment by enforcing operating procedures Reporting inappropriate or unsafe practices Providing for maintenance needs, including compliance with health, safety and building codes Assisting in the set up and take down of equipment, tables and chairs, as needed Conducting light custodial work to ensure high standards of facility presentation, as needed Qualifications Knowledge of: Microsoft Office software including Word, Excel and Publisher Principles and processes for providing internal and external customer service including customer needs assessment, meeting quality standards for service, and evaluation of customer satisfaction The structure and content of the English language including the meaning and spelling of words, rules of composition and grammar Ability to: Understand the implications of new information for both current and future problem solving and decision making Give appropriate attention to what other people are saying, taking time to understand the points being made and asking questions as appropriate Maintain appropriate attention to detail based on the complexity of work performed Shift back and forth between two or more activities or sources of information, and to work efficiently and accurately on tasks with interruptions Convey written and/or non-written information effectively, comprehending and understanding documentation and verbal or visual communications Adapt communications and behavioral styles appropriately in response to individuals and situations Use logic and reasoning to identify strengths and weaknesses of alternative solutions Provide high level customer service to internal and external customers including during high stress situations; seek out ways to help people Determine causes of operating errors and decide what to do to resolve them Quickly search and find information from resource systems, manuals and other documents and accurately and concisely convey such information orally and in writing Read, comprehend and retain information Learn custom facility reservation software Speak clearly, concisely and audibly Establish and maintain cooperative and effective relationships with those contacted in the course of work CUSTOMER SERVICE SPECIALIST I Education : Satisfactory completion of high school or equivalent Experience : One year of customer service experience required CUSTOMER SERVICE SPECIALIST II Education : Satisfactory completion of high school or equivalent Experience : Two or more years of customer service experience required Other The ability to speak and understand Spanish is highly desirable, but not required. A California driver's license and a satisfactory driving record are conditions of initial and continued employment. Must be able to clear DOJ/FBI fingerprint clearance. EEO/ADA: The City of Concord is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. If you have a disability and require accommodations in the testing process, please contact Human Resources at 925-671-3308 or hrdept@cityofconcord.org prior to the final filing date. FOR MORE INFORMATION REGARDING THIS POSITION: Centre Concord: Dario Sanchez, Recreation Program Coordinator at 925-671-3498 or dario.sanchez@cityofconcord.org Senior Center: Devynn Darner, Recreation Program Coordinator at 925-671-3171 or devynn.darner@cityofconcord.org Willow Pass Community Center: Jorey Scott, Recreation Program Coordinator at 925-671-3179 or jorey.scott@cityofconcord.org This position is not eligible for benefits.
Cal State University (CSU) Long Beach
1250 North Bellflower Boulevard, Long Beach, California 90840, USA
Job Summary Under the direction of the Operations Manager, the Parking Operations Coordinator provides day-to-day coordination for all operations related to the Parking & Transportation Services (PTS) front office, student scheduling and time-sheet approval. The incumbent Supports PTS administrative activities and coordinates student assistant processing, hiring, orientation, and training. Key Responsibilities Coordinates the day-to-day operations of the PTS front office. Under the direction of the Operations Manager, coordinates all aspects of the day-to-day operations for the front office which includes supervision of student assistants. Coordinates student assistant processing, hiring, orientation, and training: Coordinates all student hiring processes including recruitment, interview and selection, and processing required paperwork. Provides administrative support for Parking & Transportation Departments. Responsible for accurate filing of Parking & Transportation Services documents. Knowledge Skills and Abilities Excellent customer services skills. Proficient in customer operating systems, including Microsoft Excel, Microsoft Word, E-mail. Excellent interpersonal communication skills including the ability to coordinate projects and set-up meetings. Excellent written communication skills including the ability to accurately enter data. Excellent organization skills: ability to work independently and manage multiple priorities, for effective and timely completion of work assignments. Establish and maintain effective working relationships with others. Ability to coordinate and process a wide variety of operational tasks. Ability to handle multiple priorities in a fast-paced environment. Ability to work in an environment that entails the safekeeping of confidential information. Demonstrated ability to independently and proactively research problems and recommend appropriate solutions to the Operations Manager or Director of PTS. Proficient in computer operating systems, including Microsoft Excel, Microsoft Word, E-mail (Outlook preferred). Experience with automated systems preferred (PeopleSoft preferred). Ability to supervise students, facilitate training, and coordinate scheduling. Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence." Education and Experience Equivalent to five years of administrative support experience required. Previous experience working at a university preferred. BA degree preferred. Valid CA Driver's License preferred. Physical Summary Sedentary work - Involves mainly sitting. Walking and standing are minimal. Lifting is limited to lightweight objects. (10 pounds or less). Department Parking Administration Classification Administrative Support Coordinator II Compensation Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. Hiring Range: The hiring range for this position is $3,865 - $4,120 per month commensurate with candidate's education, experience, skills, and training. CSU Classification Salary Range: The CSU Classification Salary Range for this position is $3,865 - $6,336 per month. Benefits Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation and sick leave, and 14 paid holidays each year. Time Base 1.0 time-base, 40 hours per week. Duration of Appointment This is a temporary position for one year with no permanent status granted. Temporary assignments may expire prior to the ending date. Application Procedures Click Apply Now to complete the CSULB Online Employment Application. PLEASE FILL OUT THE APPLICATION COMPLETELY. It is important that all sections of the on-line application are filled out completely and accurately. Please include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position. Additional Information A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Due to the nature of this position, current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check through CSULB within the past 12 months. CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas). California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees. Equal Employment Statement California State University Long Beach is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status. Accommodations We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact StaffHR-Accommodations@csulb.edu . Out of State Employment Policy California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Advertised: Apr 26 2024 Pacific Daylight Time Applications close: May 10 2024 Pacific Daylight Time Closing Date/Time:
Apr 27, 2024
Job Summary Under the direction of the Operations Manager, the Parking Operations Coordinator provides day-to-day coordination for all operations related to the Parking & Transportation Services (PTS) front office, student scheduling and time-sheet approval. The incumbent Supports PTS administrative activities and coordinates student assistant processing, hiring, orientation, and training. Key Responsibilities Coordinates the day-to-day operations of the PTS front office. Under the direction of the Operations Manager, coordinates all aspects of the day-to-day operations for the front office which includes supervision of student assistants. Coordinates student assistant processing, hiring, orientation, and training: Coordinates all student hiring processes including recruitment, interview and selection, and processing required paperwork. Provides administrative support for Parking & Transportation Departments. Responsible for accurate filing of Parking & Transportation Services documents. Knowledge Skills and Abilities Excellent customer services skills. Proficient in customer operating systems, including Microsoft Excel, Microsoft Word, E-mail. Excellent interpersonal communication skills including the ability to coordinate projects and set-up meetings. Excellent written communication skills including the ability to accurately enter data. Excellent organization skills: ability to work independently and manage multiple priorities, for effective and timely completion of work assignments. Establish and maintain effective working relationships with others. Ability to coordinate and process a wide variety of operational tasks. Ability to handle multiple priorities in a fast-paced environment. Ability to work in an environment that entails the safekeeping of confidential information. Demonstrated ability to independently and proactively research problems and recommend appropriate solutions to the Operations Manager or Director of PTS. Proficient in computer operating systems, including Microsoft Excel, Microsoft Word, E-mail (Outlook preferred). Experience with automated systems preferred (PeopleSoft preferred). Ability to supervise students, facilitate training, and coordinate scheduling. Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence." Education and Experience Equivalent to five years of administrative support experience required. Previous experience working at a university preferred. BA degree preferred. Valid CA Driver's License preferred. Physical Summary Sedentary work - Involves mainly sitting. Walking and standing are minimal. Lifting is limited to lightweight objects. (10 pounds or less). Department Parking Administration Classification Administrative Support Coordinator II Compensation Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. Hiring Range: The hiring range for this position is $3,865 - $4,120 per month commensurate with candidate's education, experience, skills, and training. CSU Classification Salary Range: The CSU Classification Salary Range for this position is $3,865 - $6,336 per month. Benefits Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation and sick leave, and 14 paid holidays each year. Time Base 1.0 time-base, 40 hours per week. Duration of Appointment This is a temporary position for one year with no permanent status granted. Temporary assignments may expire prior to the ending date. Application Procedures Click Apply Now to complete the CSULB Online Employment Application. PLEASE FILL OUT THE APPLICATION COMPLETELY. It is important that all sections of the on-line application are filled out completely and accurately. Please include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position. Additional Information A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Due to the nature of this position, current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check through CSULB within the past 12 months. CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas). California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees. Equal Employment Statement California State University Long Beach is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status. Accommodations We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact StaffHR-Accommodations@csulb.edu . Out of State Employment Policy California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Advertised: Apr 26 2024 Pacific Daylight Time Applications close: May 10 2024 Pacific Daylight Time Closing Date/Time:
MASSACHUSETTS TRIAL COURT
Edgartown, Massachusetts, United States
Title: Probation Case Coordinator (Gr 12-13) - Edgartown District Court Pay Grade: Grade 12 Starting Pay: $55,128.58 Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service Notes: • This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing the full range of case processing duties and for coordinating those activities within a sub-unit or special function of a Probation Office. In addition, this series is responsible for providing service to the public and other individuals with business with the court consistent with policies on confidentiality. The position title above the entry level requires the performance of increasingly more responsible and varied work which requires more knowledge of overall court and administrative operations. Employees are appointed at the entry level position title and are eligible for reclassification to the higher level position title within this series consistent with the specifications for the higher level position title. The position title reverts to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Coordinator I - This is the entry level position title within this series. Employees at this entry level are expected to coordinate a sub-unit or special function within a Probation Office and the processing of cases within that sub-unit or special function from beginning to end. Employees may also coordinate the research of open cases and the actions to be taken to update those cases. Probation Case Coordinator II - This is the second level position title within this series. Employees at this second level are expected to be involved in quality control activities within the sub-unit or special function and to be able to perform mid-level responsibilities for the Probation Office in the areas of fiscal, human resources and other administrative activities. May also serve as a back-up to a Probation Operations Supervisor. Duties: Probation Case Coordinator I • Duties: Coordinates the case processing responsibilities within a sub-unit or special function of a Probation Office, such as the record merging process, the record sealing process, violation hearings, or serves as an assistant supervisor of an office. • Coordinate’s workflow provides technical assistance, answers questions, coordinates the collection and recording of information, the review of material prepared, and determines further actions to be taken. • Identifies problems within the sub-unit or functional area and develops solutions to those problems. • Identifies training needs of case processing staff and participates in the development and implementation of training programs within the sub-unit or functional area supervised. • Coordinates the scheduling and calendaring of cases and/or violation hearings, the preparing of and sending of notices to parties, determines the need for rescheduling within established guidelines, and communicates with other offices concerning hearing dates. • Ensures that proper records and folders are sent into court each day and coordinates missing cases with other offices. • Responsible for corrections and deletions in MassCourts and other probation automated systems • Provides customer service to attorneys, litigants, law enforcement personnel, and the public. • Serves as a point of contact for information concerning cases processed within the sub-unit or functional area supervised who can respond to any inquiry within established guidelines. • May use specialized communication skills in performing these duties; Trains staff in the use of automated systems and word processing software, introduces new versions or functions, trouble-shoot problems, and attend meetings. • Coordinates the collection and reporting of statistics concerning cases processed. • Performs special projects, such as researching default cases to determine their status and the actions that need to be taken to resolve their status. • Performs the duties of the lower-level series as required. Probation Case Coordinator II Additional Duties: • Regularly monitors the accuracy, completeness, and timeliness of case processing activities within the sub-unit or special function. • Evaluates and recommends ways to improve case processing activities within the sub-unit or special function. • Performs mid-level administrative duties such as preparing payment vouchers to pay for goods received, recording MMARS documents in the Budgetary Control Register, and preparing monthly expenditure reports and other fiscal documents and reports. • Provides assistance in the areas of human resources, including keeping records, and helping staff understand information related to benefits and other Trial Court issued policies. • Provides assistance in the maintenance of time, personnel, and payroll records for employees within the work unit or office, and in the preparation of documents. • Prepares a variety of reports using Excel spreadsheets and similar software; May serve as a back-up to a higher-level series; Performs all the duties of the lower level in this series as required. Minimum Requirements: • These are the minimum requirements necessary to apply for the position of Probation Case Coordinator. Probation Case Coordinator I Requirements: • Graduation from high school and a minimum of four years of relevant court clerical experience, or an equivalent combination of education and experience (especially supervisory experience). • Considerable knowledge of court procedures to permit the supervision of cases and staff. • Ability and experience using personal computers, including considerable knowledge of word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • Considerable knowledge of all automated systems used by probation personnel and the ability to teach and train staff in their use and to resolve problems as needed. • Considerable knowledge of the organization, operations, functions, and scope of authority of the court. • Ability to plan, assign, and supervise the work of subordinate employees. • Ability to identify and understand problems and to determine the appropriate measures to take to solve those problems. • Ability to make work decisions in accordance with the law, regulations, and department rules. • Ability to process specialized cases from beginning to end. • Considerable interpersonal skills, including the ability to establish and maintain effective working relationships with others. • Considerable experience and ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to conduct research on case files and systems and to prepare reports. Probation Case Coordinator II Additional Requirements : • A minimum of two of years of experience as a Probation Case Coordinator I. • Thorough knowledge and training in all the procedures, manual and automated, related to the cases processed within the Probation Office and the ability to supervise cases and staff. • Thorough knowledge and ability to effectively use MassCourts and other probation automated data management systems. • Advanced ability and experience using personal computers, including advanced knowledge of word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is required. • Considerable knowledge of courtroom policies and procedures. • Working knowledge of Trial Court fiscal policies and procedures. • Working knowledge of Trial Court personnel policies and procedures. • Demonstrated ability to monitor case processing activities to maintain quality control standards. • Demonstrated ability to identify problems and to recommend improvements to case processing activities. • Demonstrated ability to prepare fiscal documents and reports, and personnel documents in accordance with Trial Court policies and procedures. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to provide specialized or technical case processing information. Closing Date/Time: 2024-07-26
Apr 25, 2024
Full Time
Title: Probation Case Coordinator (Gr 12-13) - Edgartown District Court Pay Grade: Grade 12 Starting Pay: $55,128.58 Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service Notes: • This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing the full range of case processing duties and for coordinating those activities within a sub-unit or special function of a Probation Office. In addition, this series is responsible for providing service to the public and other individuals with business with the court consistent with policies on confidentiality. The position title above the entry level requires the performance of increasingly more responsible and varied work which requires more knowledge of overall court and administrative operations. Employees are appointed at the entry level position title and are eligible for reclassification to the higher level position title within this series consistent with the specifications for the higher level position title. The position title reverts to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Coordinator I - This is the entry level position title within this series. Employees at this entry level are expected to coordinate a sub-unit or special function within a Probation Office and the processing of cases within that sub-unit or special function from beginning to end. Employees may also coordinate the research of open cases and the actions to be taken to update those cases. Probation Case Coordinator II - This is the second level position title within this series. Employees at this second level are expected to be involved in quality control activities within the sub-unit or special function and to be able to perform mid-level responsibilities for the Probation Office in the areas of fiscal, human resources and other administrative activities. May also serve as a back-up to a Probation Operations Supervisor. Duties: Probation Case Coordinator I • Duties: Coordinates the case processing responsibilities within a sub-unit or special function of a Probation Office, such as the record merging process, the record sealing process, violation hearings, or serves as an assistant supervisor of an office. • Coordinate’s workflow provides technical assistance, answers questions, coordinates the collection and recording of information, the review of material prepared, and determines further actions to be taken. • Identifies problems within the sub-unit or functional area and develops solutions to those problems. • Identifies training needs of case processing staff and participates in the development and implementation of training programs within the sub-unit or functional area supervised. • Coordinates the scheduling and calendaring of cases and/or violation hearings, the preparing of and sending of notices to parties, determines the need for rescheduling within established guidelines, and communicates with other offices concerning hearing dates. • Ensures that proper records and folders are sent into court each day and coordinates missing cases with other offices. • Responsible for corrections and deletions in MassCourts and other probation automated systems • Provides customer service to attorneys, litigants, law enforcement personnel, and the public. • Serves as a point of contact for information concerning cases processed within the sub-unit or functional area supervised who can respond to any inquiry within established guidelines. • May use specialized communication skills in performing these duties; Trains staff in the use of automated systems and word processing software, introduces new versions or functions, trouble-shoot problems, and attend meetings. • Coordinates the collection and reporting of statistics concerning cases processed. • Performs special projects, such as researching default cases to determine their status and the actions that need to be taken to resolve their status. • Performs the duties of the lower-level series as required. Probation Case Coordinator II Additional Duties: • Regularly monitors the accuracy, completeness, and timeliness of case processing activities within the sub-unit or special function. • Evaluates and recommends ways to improve case processing activities within the sub-unit or special function. • Performs mid-level administrative duties such as preparing payment vouchers to pay for goods received, recording MMARS documents in the Budgetary Control Register, and preparing monthly expenditure reports and other fiscal documents and reports. • Provides assistance in the areas of human resources, including keeping records, and helping staff understand information related to benefits and other Trial Court issued policies. • Provides assistance in the maintenance of time, personnel, and payroll records for employees within the work unit or office, and in the preparation of documents. • Prepares a variety of reports using Excel spreadsheets and similar software; May serve as a back-up to a higher-level series; Performs all the duties of the lower level in this series as required. Minimum Requirements: • These are the minimum requirements necessary to apply for the position of Probation Case Coordinator. Probation Case Coordinator I Requirements: • Graduation from high school and a minimum of four years of relevant court clerical experience, or an equivalent combination of education and experience (especially supervisory experience). • Considerable knowledge of court procedures to permit the supervision of cases and staff. • Ability and experience using personal computers, including considerable knowledge of word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • Considerable knowledge of all automated systems used by probation personnel and the ability to teach and train staff in their use and to resolve problems as needed. • Considerable knowledge of the organization, operations, functions, and scope of authority of the court. • Ability to plan, assign, and supervise the work of subordinate employees. • Ability to identify and understand problems and to determine the appropriate measures to take to solve those problems. • Ability to make work decisions in accordance with the law, regulations, and department rules. • Ability to process specialized cases from beginning to end. • Considerable interpersonal skills, including the ability to establish and maintain effective working relationships with others. • Considerable experience and ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to conduct research on case files and systems and to prepare reports. Probation Case Coordinator II Additional Requirements : • A minimum of two of years of experience as a Probation Case Coordinator I. • Thorough knowledge and training in all the procedures, manual and automated, related to the cases processed within the Probation Office and the ability to supervise cases and staff. • Thorough knowledge and ability to effectively use MassCourts and other probation automated data management systems. • Advanced ability and experience using personal computers, including advanced knowledge of word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is required. • Considerable knowledge of courtroom policies and procedures. • Working knowledge of Trial Court fiscal policies and procedures. • Working knowledge of Trial Court personnel policies and procedures. • Demonstrated ability to monitor case processing activities to maintain quality control standards. • Demonstrated ability to identify problems and to recommend improvements to case processing activities. • Demonstrated ability to prepare fiscal documents and reports, and personnel documents in accordance with Trial Court policies and procedures. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to provide specialized or technical case processing information. Closing Date/Time: 2024-07-26
Cal State University (CSU) Monterey Bay
100 Campus Center, Seaside, CA 93955, USA
Classification: Administrative Analyst/Specialist Ex II/III Hours: Full-time / 40 hours per week FLSA: Exempt Anticipated Hiring Salary Range: AA/S II level is $5,819 to $6,500 per month & AA/S III level is $7,540-$8,797 per month CSU Salary Schedule *CSUMB provides pay scales representing its good faith estimate of what the university reasonably expects to pay for this position. The pay offered to a selected candidate will be determined on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, and CSU systemwide pay for comparable jobs. Priority Screening Date: April 22, 2024 Recruitment Status: Extended ABOUT CSUMB California State University, Monterey Bay is a mid-sized university in California’s Central Coast that grants undergraduate and graduate degrees. Powered by an inspiring Founding Vision Statement , CSUMB is part of the nation’s largest four-year public university system, California State University , which educates nearly 460,000 students every year. With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution. Our staff and faculty transform students’ lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives. CSUMB’s sustainability goal is to be carbon neutral by 2030. The university’s Strategic Plan prioritizes inclusive excellence through recruiting and investing in developing a diverse body of faculty, staff and administrators. Many appreciate living and working close to the shores of beautiful Monterey Bay, with easy access to recreational areas from Big Sur to Santa Cruz. Nearby opportunities for collaborative research include working in the Monterey Bay National Marine Sanctuary and Silicon Valley, and with colleagues at local research universities, including UC Santa Cruz and Stanford University. As one of the 23 campuses in the CSU system, CSUMB offers excellent benefits, including access to below-market-rate rental housing on East Campus, and competitive salaries for faculty and staff. With proximity to the San Francisco Bay Area and San Jose, opportunities for faculty, staff and students are as endless as the shores of the nearby Pacific Ocean. PURPOSE : Reporting to the Dean of the College of Education and under the general direction of the Chair of the Department of Education and Leadership, the Educational Placement Coordinator provides program leadership and strategic direction for placement-based activities for students across the College of Education completing external internships and student teaching degree and credential requirements. The Department of Education and Leadership in the College of Education offers programs in Elementary Education, Secondary Education, Special Education, School Psychology, Speech Language Pathology, and a Master of Arts in Education. The department also operates an internship program leading to the same credentials. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following : 1. Applying extensive knowledge of educational theory, accreditation requirements, and research-informed best practice to administer an effective and efficient program of successful clinical placement of credential /graduate candidates (e.g., General and Special Education, School Psychology, Ed Admin, and undergraduate integrated credential programs). Assuring that all placements meet the state accreditation requirements set forth by Commission on Teacher Credentialing. For example: Building positive relationships between the College of Education and school districts, individual schools, and other appropriate institutions. Coordinating agreements between the College and institutions that mentor our candidates, and Developing new partnerships as needed Developing and implementing procedures for clinical supervisors, including documentation of placement activities required for accreditation Communicating with credential candidates regarding program expectations and requirements Conducting regularly scheduled professional development and in-service training activities for clinical supervisors Developing, maintaining, and communicating effective procedures and expectations for clinical supervisors regarding teaching candidate requirements and evaluation Collecting and maintaining confidential assessment data relevant to placement activities and requirements 2. Overseeing and managing the clinical placement databases for program operation and accreditation purposes. For example: Using ingenuity, innovation, and problem-solving skills to conceive of new approaches and solutions to address the complexity of maintaining accurate and appropriate placement information about candidates, mentors, and clinical supervisors in designated database(s) Compiling and maintaining data on candidate hours, placement requirements, and supervisor evaluations in database(s) Coordinating with the department chair, program coordinators, faculty, and campus instructional technology support staff to ensure functionality of databases and generate data needed for accreditation and evaluation 3. Preparing reports and providing information in response to assessment and accreditation requirements in the area of clinical placement. This includes: Coordinating with department chair, program coordinators, and department staff on the submission of appropriate accreditation documents Monitoring and auditing data to generate summaries and reports for program assessment and accreditation reports, such as for CTC accreditation Other Functions : Performs other job-related duties and special projects as assigned. KNOWLEDGE, SKILLS AND ABILITIES : Thorough knowledge of and ability to apply extensive expertise to complex programs and/or administrative specialties, including pertinent laws and regulations. Demonstrated expertise in and advanced knowledge of the principles, problems, and methods of public and business administration and operational and fiscal management. Expertise in administrative survey techniques, operations and systems analysis, statistical and research methods, and the ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Skills: Demonstrated expertise in and advanced knowledge of the principles, problems, and methods of public and business administration and operational and fiscal management. Expertise in administrative survey techniques, operations and systems analysis, statistical and research methods, and the ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Demonstrated consultative skills in working with internal and external constituent groups. Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations. Ability to: take initiative and work independently to determine effective approaches to projects and priorities; organize, coordinate, and perform work in various situations where numerous and diverse demands are involved; apply extensive expertise to complex programs and/or administrative specialties, including pertinent laws and regulations; understand problems from a broad, interactive perspective and discern applicable underlying principles to conceive of and develop strategic solutions; work with representatives from public and private entities and handle potentially sensitive situations; effectively present ideas and concepts in written or presentation format and use consultative and facilitation skills to gain consensus; apply extensive expertise to the complexity of maintaining effective university-community partnerships in both face-to-face and online contexts; work with representatives from public and private entities and handle potentially sensitive situations. MINIMUM QUALIFICATIONS : Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. SPECIALIZED SKILLS : Skill in: knowledge of California Commission on Teacher Credentialing, Google Docs, Google Sheets, Excel (including pivot tables/charts, linking worksheets, and creating formulas), preparing PowerPoint, providing exceptional customer service, and planning and executing events. Knowledge of co-teaching and residency requirements of teacher preparation in California. Experience in information retrieval and data presentation and reporting. Thorough knowledge of office systems and expertise using a broad range of technology systems and packages including database management, spreadsheet, design/creative-based software, electronic scheduling, and word processing. PREFERRED QUALIFICATIONS : Three (3) years public experience especially in culturally and linguistically diverse classrooms/schools/districts. Master’s degree or equivalent in appropriate area; experience and/or formal training in classroom observation and supervision. Knowledge of co-teaching and residency models of teacher preparation. Experience with pre-service or in-service teacher training programs. Understanding of regulations and standards pertaining to teacher education in California. Commitment to field-based teacher education. Experience as a public school administrator or supervisor. Exceptional ability to communicate verbally and in writing in a professional, persuasive and tactful manner. Technical fluency with Banner in the use of Microsoft Office Suite; Google’s G-Suite (Gmail, Docs, Drive, and Calendar); Oracle-PeopleSoft / Common Management System or equivalent Student, HR and Financial information systems; Hyperion or equivalent reporting tools; intranet drives; and internet browsers. Highly desirable : Demonstrated understanding of and commitment to CSUMB’s Founding Vision Statement . Administrative Analyst/Specialist Ex III Master’s degree or equivalent in appropriate area; experience and/or formal training in classroom observation and supervision and five years of public experience especially in culturally and linguistically diverse classrooms/schools/districts. SPECIAL CONDITIONS OF EMPLOYMENT & POSITION DESIGNATIONS : All offers of employment are contingent upon the successful completion of a background check (including a criminal records check). The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position will have a duty to report to the Campus Title IX Officer information pertaining to victims of sex discrimination, sexual harassment, sexual misconduct, dating/domestic violence, and stalking as required by CSU Executive Order 1095 . This position has been designated as a sensitive position with access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards . This position is required to comply with confidentiality requirements outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues. This position is designated as a Campus Security Authority, will be required to participate in annual training, and to immediately forward to the Clery Compliance Officer all reports of Clery Act crimes brought to their attention. Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the University's liability coverage. May require occasional evenings and/or weekend work. PHYSICAL ENVIRONMENT : Office environment with standard equipment and tasks. The position requires working at a computer and desk for extended periods of time. May require travel between campus offices and off-campus locations. The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates. BENEFITS/PERKS : CSUMB offers a premium benefit package that includes outstanding vacation, health, dental and vision plans; membership in the California Public Employees Retirement System (CalPERS); and 15 paid holidays a year. For more information, visit Employee Benefits Summary . As a perk, the University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability; visit Schoonover Employee Housing for more information. APPLICATION PROCEDURE : For full consideration, applicants must complete the required online application prior to the priority screen date found at Careers at CSUMB . Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned. CSUMB is not a sponsoring agency for staff or management positions. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting Human Resources at (831) 582-3389 or emailing humanresources@csumb.edu . All employees must be eligible for employment in the U.S. GENERAL INFORMATION : CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at https://csumb.edu/clery/asr-and-fsr-notices-availability/ . CSUMB is a smoke and tobacco-free campus. EQUAL OPPORTUNITY EMPLOYER : CSUMB is an Equal Opportunity employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability. Advertised: Mar 22 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 10, 2024
Classification: Administrative Analyst/Specialist Ex II/III Hours: Full-time / 40 hours per week FLSA: Exempt Anticipated Hiring Salary Range: AA/S II level is $5,819 to $6,500 per month & AA/S III level is $7,540-$8,797 per month CSU Salary Schedule *CSUMB provides pay scales representing its good faith estimate of what the university reasonably expects to pay for this position. The pay offered to a selected candidate will be determined on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, and CSU systemwide pay for comparable jobs. Priority Screening Date: April 22, 2024 Recruitment Status: Extended ABOUT CSUMB California State University, Monterey Bay is a mid-sized university in California’s Central Coast that grants undergraduate and graduate degrees. Powered by an inspiring Founding Vision Statement , CSUMB is part of the nation’s largest four-year public university system, California State University , which educates nearly 460,000 students every year. With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution. Our staff and faculty transform students’ lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives. CSUMB’s sustainability goal is to be carbon neutral by 2030. The university’s Strategic Plan prioritizes inclusive excellence through recruiting and investing in developing a diverse body of faculty, staff and administrators. Many appreciate living and working close to the shores of beautiful Monterey Bay, with easy access to recreational areas from Big Sur to Santa Cruz. Nearby opportunities for collaborative research include working in the Monterey Bay National Marine Sanctuary and Silicon Valley, and with colleagues at local research universities, including UC Santa Cruz and Stanford University. As one of the 23 campuses in the CSU system, CSUMB offers excellent benefits, including access to below-market-rate rental housing on East Campus, and competitive salaries for faculty and staff. With proximity to the San Francisco Bay Area and San Jose, opportunities for faculty, staff and students are as endless as the shores of the nearby Pacific Ocean. PURPOSE : Reporting to the Dean of the College of Education and under the general direction of the Chair of the Department of Education and Leadership, the Educational Placement Coordinator provides program leadership and strategic direction for placement-based activities for students across the College of Education completing external internships and student teaching degree and credential requirements. The Department of Education and Leadership in the College of Education offers programs in Elementary Education, Secondary Education, Special Education, School Psychology, Speech Language Pathology, and a Master of Arts in Education. The department also operates an internship program leading to the same credentials. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following : 1. Applying extensive knowledge of educational theory, accreditation requirements, and research-informed best practice to administer an effective and efficient program of successful clinical placement of credential /graduate candidates (e.g., General and Special Education, School Psychology, Ed Admin, and undergraduate integrated credential programs). Assuring that all placements meet the state accreditation requirements set forth by Commission on Teacher Credentialing. For example: Building positive relationships between the College of Education and school districts, individual schools, and other appropriate institutions. Coordinating agreements between the College and institutions that mentor our candidates, and Developing new partnerships as needed Developing and implementing procedures for clinical supervisors, including documentation of placement activities required for accreditation Communicating with credential candidates regarding program expectations and requirements Conducting regularly scheduled professional development and in-service training activities for clinical supervisors Developing, maintaining, and communicating effective procedures and expectations for clinical supervisors regarding teaching candidate requirements and evaluation Collecting and maintaining confidential assessment data relevant to placement activities and requirements 2. Overseeing and managing the clinical placement databases for program operation and accreditation purposes. For example: Using ingenuity, innovation, and problem-solving skills to conceive of new approaches and solutions to address the complexity of maintaining accurate and appropriate placement information about candidates, mentors, and clinical supervisors in designated database(s) Compiling and maintaining data on candidate hours, placement requirements, and supervisor evaluations in database(s) Coordinating with the department chair, program coordinators, faculty, and campus instructional technology support staff to ensure functionality of databases and generate data needed for accreditation and evaluation 3. Preparing reports and providing information in response to assessment and accreditation requirements in the area of clinical placement. This includes: Coordinating with department chair, program coordinators, and department staff on the submission of appropriate accreditation documents Monitoring and auditing data to generate summaries and reports for program assessment and accreditation reports, such as for CTC accreditation Other Functions : Performs other job-related duties and special projects as assigned. KNOWLEDGE, SKILLS AND ABILITIES : Thorough knowledge of and ability to apply extensive expertise to complex programs and/or administrative specialties, including pertinent laws and regulations. Demonstrated expertise in and advanced knowledge of the principles, problems, and methods of public and business administration and operational and fiscal management. Expertise in administrative survey techniques, operations and systems analysis, statistical and research methods, and the ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Skills: Demonstrated expertise in and advanced knowledge of the principles, problems, and methods of public and business administration and operational and fiscal management. Expertise in administrative survey techniques, operations and systems analysis, statistical and research methods, and the ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Demonstrated consultative skills in working with internal and external constituent groups. Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations. Ability to: take initiative and work independently to determine effective approaches to projects and priorities; organize, coordinate, and perform work in various situations where numerous and diverse demands are involved; apply extensive expertise to complex programs and/or administrative specialties, including pertinent laws and regulations; understand problems from a broad, interactive perspective and discern applicable underlying principles to conceive of and develop strategic solutions; work with representatives from public and private entities and handle potentially sensitive situations; effectively present ideas and concepts in written or presentation format and use consultative and facilitation skills to gain consensus; apply extensive expertise to the complexity of maintaining effective university-community partnerships in both face-to-face and online contexts; work with representatives from public and private entities and handle potentially sensitive situations. MINIMUM QUALIFICATIONS : Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. SPECIALIZED SKILLS : Skill in: knowledge of California Commission on Teacher Credentialing, Google Docs, Google Sheets, Excel (including pivot tables/charts, linking worksheets, and creating formulas), preparing PowerPoint, providing exceptional customer service, and planning and executing events. Knowledge of co-teaching and residency requirements of teacher preparation in California. Experience in information retrieval and data presentation and reporting. Thorough knowledge of office systems and expertise using a broad range of technology systems and packages including database management, spreadsheet, design/creative-based software, electronic scheduling, and word processing. PREFERRED QUALIFICATIONS : Three (3) years public experience especially in culturally and linguistically diverse classrooms/schools/districts. Master’s degree or equivalent in appropriate area; experience and/or formal training in classroom observation and supervision. Knowledge of co-teaching and residency models of teacher preparation. Experience with pre-service or in-service teacher training programs. Understanding of regulations and standards pertaining to teacher education in California. Commitment to field-based teacher education. Experience as a public school administrator or supervisor. Exceptional ability to communicate verbally and in writing in a professional, persuasive and tactful manner. Technical fluency with Banner in the use of Microsoft Office Suite; Google’s G-Suite (Gmail, Docs, Drive, and Calendar); Oracle-PeopleSoft / Common Management System or equivalent Student, HR and Financial information systems; Hyperion or equivalent reporting tools; intranet drives; and internet browsers. Highly desirable : Demonstrated understanding of and commitment to CSUMB’s Founding Vision Statement . Administrative Analyst/Specialist Ex III Master’s degree or equivalent in appropriate area; experience and/or formal training in classroom observation and supervision and five years of public experience especially in culturally and linguistically diverse classrooms/schools/districts. SPECIAL CONDITIONS OF EMPLOYMENT & POSITION DESIGNATIONS : All offers of employment are contingent upon the successful completion of a background check (including a criminal records check). The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position will have a duty to report to the Campus Title IX Officer information pertaining to victims of sex discrimination, sexual harassment, sexual misconduct, dating/domestic violence, and stalking as required by CSU Executive Order 1095 . This position has been designated as a sensitive position with access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards . This position is required to comply with confidentiality requirements outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues. This position is designated as a Campus Security Authority, will be required to participate in annual training, and to immediately forward to the Clery Compliance Officer all reports of Clery Act crimes brought to their attention. Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the University's liability coverage. May require occasional evenings and/or weekend work. PHYSICAL ENVIRONMENT : Office environment with standard equipment and tasks. The position requires working at a computer and desk for extended periods of time. May require travel between campus offices and off-campus locations. The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates. BENEFITS/PERKS : CSUMB offers a premium benefit package that includes outstanding vacation, health, dental and vision plans; membership in the California Public Employees Retirement System (CalPERS); and 15 paid holidays a year. For more information, visit Employee Benefits Summary . As a perk, the University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability; visit Schoonover Employee Housing for more information. APPLICATION PROCEDURE : For full consideration, applicants must complete the required online application prior to the priority screen date found at Careers at CSUMB . Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned. CSUMB is not a sponsoring agency for staff or management positions. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting Human Resources at (831) 582-3389 or emailing humanresources@csumb.edu . All employees must be eligible for employment in the U.S. GENERAL INFORMATION : CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at https://csumb.edu/clery/asr-and-fsr-notices-availability/ . CSUMB is a smoke and tobacco-free campus. EQUAL OPPORTUNITY EMPLOYER : CSUMB is an Equal Opportunity employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability. Advertised: Mar 22 2024 Pacific Daylight Time Applications close: Closing Date/Time:
CSU, Sacramento
6000 J Street, Sacramento, CA 95819, USA
Working Title: Senior Project Coordinator Classification Title: Administrative Analyst/ Specialist Non-Exempt Posting Details Priority Application Deadline: Sunday, November 26th @ 11:55pm PST (Posting will remain open until filled) Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary Under the general direction of the senior staff of the Organizational Excellence & Leadership revenue center at the College of Continuing Education (CCE), the incumbent is responsible for leading the planning and the delivery of educational services and programs for employers and organizations, including trainings and other in-person and virtual education projects. The incumbent is part of the Organizational Excellence & Leadership revenue center with over 40 staff that aims to provide transformative opportunities for clients to solve organizational challenges by providing educational services and programs that lead to actionable solutions and sustainable outcomes. A commitment to quality and to providing the highest level of customer service possible are also requisites for this position. FLSA : Non-Exempt (Eligible for overtime) Anticipated Hiring Range : $3694 per month - $5972 per month Anticipated hiring range commensurate with candidate's education, experience, skills, and training. CSU Classification Salary Range : $3694 per month - $7131 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : Temporary (Annual Renewable) Time Base : Full-Time Work Hours : Monday - Friday, 8:00AM - 5:00PM, work hours may vary dependent on department operations. Department Information The College of Continuing Education (CCE) extends the mission of the university by increasing access for non-traditional learners. With a primary expertise on serving adult learners, CCE provides programs and services to individuals and employers year-round, unbound by traditional semester schedules and formats. CCE serves a hybrid student body that extends beyond California, serving over 80,000 learners annually through in-person, hybrid and fully online workshops, courses, conferences, certificate and degree programs. For more information, visit the Sacramento State, College of Continuing Education website at https://cce.csus.edu/about-cce Minimum Qualifications Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Required Qualifications Experience: 1. Experience in training or educational programming-related experience 2. Experience providing customer service while working in a service-oriented organization and/or position 3. Experience with developing, managing and implementing budgets Knowledge, Skills, Abilities: 4. Knowledge of being quality-oriented and customer-centric: detailed, accurate thorough, timely, dependable, responsive, proactive, solution-oriented 5. Strong communication and interpersonal skills to interact effectively with all levels of staff, administrators, and all external constituents, both verbally and in writing 6. Ability to use common software applications such as the Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint) and quickly learn other web-based applications for project management and event planning 7. Knowledge of project management and organizational skills in coordinating many different tasks, establishing priorities and timelines, and completing projects according to complexity and resource needs, with a commitment to quality and attention to detail 8. Ability to gather and report data for both internal use and the clients Other Requirements: 9. Ability to work in evenings and weekends as needed 10. Ability to travel statewide, including overnight stays, to support the essential functions of the position Conditions of Employment Ability to pass a background check Preferred Qualifications 11. Five (5) years of experience in training or educational programming-related experience 12. Bachelor’s degree in business administration, education, or a related field 13. Certification in project management, meeting and event planning, and/or completion of related coursework 14. Familiarity with instructional design strategies 15. Experience with online platforms for synchronous training delivery 16. Experience working in a financially self-support organization Documents Needed to Apply Resume and cover letter. Failure to upload required documentation may result in disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate will be required to provide official transcripts of their highest degree earned and must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Feb 16 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title: Senior Project Coordinator Classification Title: Administrative Analyst/ Specialist Non-Exempt Posting Details Priority Application Deadline: Sunday, November 26th @ 11:55pm PST (Posting will remain open until filled) Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary Under the general direction of the senior staff of the Organizational Excellence & Leadership revenue center at the College of Continuing Education (CCE), the incumbent is responsible for leading the planning and the delivery of educational services and programs for employers and organizations, including trainings and other in-person and virtual education projects. The incumbent is part of the Organizational Excellence & Leadership revenue center with over 40 staff that aims to provide transformative opportunities for clients to solve organizational challenges by providing educational services and programs that lead to actionable solutions and sustainable outcomes. A commitment to quality and to providing the highest level of customer service possible are also requisites for this position. FLSA : Non-Exempt (Eligible for overtime) Anticipated Hiring Range : $3694 per month - $5972 per month Anticipated hiring range commensurate with candidate's education, experience, skills, and training. CSU Classification Salary Range : $3694 per month - $7131 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : Temporary (Annual Renewable) Time Base : Full-Time Work Hours : Monday - Friday, 8:00AM - 5:00PM, work hours may vary dependent on department operations. Department Information The College of Continuing Education (CCE) extends the mission of the university by increasing access for non-traditional learners. With a primary expertise on serving adult learners, CCE provides programs and services to individuals and employers year-round, unbound by traditional semester schedules and formats. CCE serves a hybrid student body that extends beyond California, serving over 80,000 learners annually through in-person, hybrid and fully online workshops, courses, conferences, certificate and degree programs. For more information, visit the Sacramento State, College of Continuing Education website at https://cce.csus.edu/about-cce Minimum Qualifications Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Required Qualifications Experience: 1. Experience in training or educational programming-related experience 2. Experience providing customer service while working in a service-oriented organization and/or position 3. Experience with developing, managing and implementing budgets Knowledge, Skills, Abilities: 4. Knowledge of being quality-oriented and customer-centric: detailed, accurate thorough, timely, dependable, responsive, proactive, solution-oriented 5. Strong communication and interpersonal skills to interact effectively with all levels of staff, administrators, and all external constituents, both verbally and in writing 6. Ability to use common software applications such as the Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint) and quickly learn other web-based applications for project management and event planning 7. Knowledge of project management and organizational skills in coordinating many different tasks, establishing priorities and timelines, and completing projects according to complexity and resource needs, with a commitment to quality and attention to detail 8. Ability to gather and report data for both internal use and the clients Other Requirements: 9. Ability to work in evenings and weekends as needed 10. Ability to travel statewide, including overnight stays, to support the essential functions of the position Conditions of Employment Ability to pass a background check Preferred Qualifications 11. Five (5) years of experience in training or educational programming-related experience 12. Bachelor’s degree in business administration, education, or a related field 13. Certification in project management, meeting and event planning, and/or completion of related coursework 14. Familiarity with instructional design strategies 15. Experience with online platforms for synchronous training delivery 16. Experience working in a financially self-support organization Documents Needed to Apply Resume and cover letter. Failure to upload required documentation may result in disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate will be required to provide official transcripts of their highest degree earned and must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Feb 16 2024 Pacific Standard Time Applications close: Closing Date/Time:
SOUTH ORANGE COUNTY COMMUNITY COLLEGE DISTRICT (SOCCC)
Mission Viejo, California, United States
Title: Program Coordinator, Categorical Job Category: CSEA Job Opening Date: March 27, 2024 Job Closing Date: Location: Saddleback College Work Location: Mission Viejo, CA Department: Extended Learning Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Rate Type: Monthly Work Days: Monday - Friday Work Hours: 8:00 am - 5:00 pm Hours Per Week: 40 Percentage of Employment: 100% Months of Employment: 12 Salary: Annual salary starting from $80,832 to $89,256 Required Documents: Resume and Cover Letter Job Description: Initial Screening Date: April 15, 2024 A cover letter and resume are required. C.S.E.A. Classified Bargaining Unit Salary Range 134 This position is categorically funded. Employment in this position is contingent upon funding by ELL Healthcare Pathways Grant. As part of the ELL( English Language Learners) Healthcare Pathways grant, the program coordinator position coordinates work amongst the South Orange County Regional Consortium agencies participating in the grant. Sample duties include scheduling regular meetings with the agencies, preparing agendas and minutes, documenting the activities of each agency for reporting purposes, guiding student cohorts along their chosen pathways, ultimately contributing to the successful attainment of the intended outcomes of the grant. This position reports to the grant lead, ensuring seamless coordination and alignment with the broader objectives of the initiative. Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job . SUMMARY DESCRIPTION Under general direction from an appropriate level manager or administrator, serve as the coordinator for assigned program or project area providing professional level program or project area support and services; develop and provide a full range of program or project area functions or services including difficult administrative and management support duties in support of the assigned project, program, or functional area; provide direction for assigned programs, projects, or functional area; serve as a liaison between the program area and the general public, students, staff, and other campus and community officials and groups; develop and maintain relationships with other organizations and schools in the program, project, or functional area; and plan, coordinate, and implement assigned operations and activities of the assigned office. DISTINGUISHING CHARACTERISTICS The Program Coordinator in an advanced journey-level professional classification that performs a full range of professional level support and program coordination duties in support of assigned program or project area including to develop, implement, and administer assigned services and functional areas, participate in budget development and monitoring, and project area policy and procedure development and implementation. Positions at this level coordinate communication and work activities among District staff and community and business groups and partners. Assignments performed at this level require a broad knowledge of assigned program or project area and an in-depth professional level knowledge relative to specific areas. REPRESENTATIVE DUTIES The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Coordinate and oversee the development and implementation of assigned aspects of the assigned project, program, or program area; ensure compliance with all aspects of program requirements including grant requirements. Plan, design, and implement program or project elements that support service delivery; participate in processes to define scope and schedule of services and activities; oversee and participate in implementation processes. Assume responsibility for providing coordination of resources for projects or programs; determine program short and long-term needs and develop recommendations; design processes and procedures to implement, maintain, and/or manage functional area resources. Oversee and participate in the development and implementation of goals, objectives, policies, and priorities for the assigned area; research, implement, and administer policies, procedures, and changing business practices and processes for assigned area; develop and maintain handbooks, forms, and related policies and procedures. Resolve operational and administration problems; identify problem areas and issues; conduct research to find alternative solutions; make recommendations; oversee and assist in implementation of recommendations. Perform a variety of professional level research, administrative, operational, financial, and analytical duties in support of assigned programs and projects; conduct studies, research projects, and analysis. Prepare administrative, operational, and financial reports including the preparation of conclusions, recommendations, and forecasts based on data summaries and other findings; consult with District staff and outside agencies to obtain information. Coordinate the budget process for assigned area; provide assistance in the development of assigned budget; collect and analyze financial data; review and analyze budget requests; create data tracking and reporting systems; monitor status. Research, negotiate, and monitor assigned contracts and agreements with outside suppliers, service providers, and others; ensure work is performed in compliance with contracts and agreements; process invoices and payments. Create and maintain publications promoting the assigned project, program, or program area; develop publications and materials to advertise and provide program information including newsletters, directories, handbooks, special event flyers, and other public relations materials as needed. Coordinate assigned activities and functions with other staff, projects, and functions as well as local, state, and federal agencies/jurisdictions, business partners, and the general public; coordinate with, interact with, share knowledge, and develop collaborative relationships. Collaborate in the design and implementation of a network of community-based organizations and schools that will oversee and provide services and experiences for program participants; assist in the development of cooperative agreements with other agencies and organizations involved with providing program services. Coordinate meetings related to assigned program; represent area of assignment, participate on, and provide staff support to a variety of committees, task forces, and boards; develop agendas and write speaking points; participate in speaking engagements; prepare and present presentation materials, staff reports, and other documents as appropriate and necessary; respond to and resolve inquiries and complaints. Serve as contact and respond to requests for information from staff, other agencies, and the general public regarding project or program area of assignment; participate in community outreach and education activities; prepare presentations and related material. Maintain records concerning program activities; process incoming and outgoing documents; prepare and track various documents; prepare reports and briefings on project status, progress, changes, and related items related to scope, schedule, and budget. Assist with overseeing website and distance education system for assigned program area; update information as necessary. Manage data and information used in assigned area including to administer assigned databases; enter and modify data; generate reports; analyze user needs and modify database structure and/or format in response to user needs; train staff on use of database systems; prepare database documentation. Provide training and work direction to student workers and assigned staff; schedule assigned staff; ensure staff follows District policies and professional standards. Perform related duties as required. QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of : Pertinent federal, state, and local laws, codes, rules, regulations, policies, and procedures related to area of assignment. District and College organization, operations, policies, and objectives. Operational characteristics, services, and activities of the functions, programs, and operations of the assigned project or program area. Goals and objectives of the assigned project or program area. Principles and practices of program development, administration, and review. Principles, practices, and procedures of business administration and public administration. Technical knowledge of business/industry principles and practices for the area of responsibility. Methods and techniques used in the performance of duties and responsibilities specific to the area of assignment. Principles and techniques used in public relations. Project and contract management principles and practices. Information and research resources available related to areas of assignment. Work organization and office management principles and practices. Processes, procedures, and practices of budget preparation and administration. Statistical procedures and mathematical concepts. Software programs, applications, and database systems relevant to area of assignment; generating and analyzing reports from systems and databases; principles, practices, and procedures of complex statistical and administrative research and report preparation. Current office practices, procedures, methods, and computer equipment, software, and applications related to the work, including word processing, desktop publishing, spreadsheets, and databases. Principles and practices used to establish and maintain files and information retrieval systems; principles and practice of recordkeeping, and principles and procedures of business letter writing and report preparation. Effective written and oral communication skills including correct English usage, grammar, spelling, punctuation, and vocabulary. Diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of community college students. Techniques for providing a high level of customer service including methods and techniques of proper telephone etiquette. Interpersonal skills using tact, patience, and courtesy. Techniques to facilitate effective interaction with people on an individual or group basis. Confidentiality requirements when dealing with personal and sensitive student information. Occupational hazards and standard safety policies and procedures. Principles and practices of providing training and guidance to lower-level staff and student workers. Ability to : Learn and understand the organization and operation of the assigned department as necessary to assume assigned responsibilities; understand, explain, and apply administrative and office policies and procedures as well as pertinent laws, codes, regulations, and ordinances; work within the policies, functions, and requirements of area of assignment; assure compliance with State and federal laws and District policies. Coordinate and participate in the management of assigned project, program, or program area functions and services. Establish and maintain community relationships; assess community needs to develop appropriate service partnerships for assigned programs; understand the nature of partnerships and identify mutual interests. Use technical concepts and project management tools and techniques to effectively coordinate a project or program area and solve complex problems in creative and effective ways. Develop recommendations for problematic areas and implement and monitor changes. Participate in the development and administration of policies and procedures. Participate in the preparation and administration of assigned budgets. Perform a full range of complex and responsible program support as well as difficult administrative duties. Oversee and participate in the management of the administrative functions and operations of the assigned office. Communicate clearly and concisely, both orally and in writing in English; use correct English usage, grammar, spelling, punctuation, and vocabulary; understand and follow oral and written directions in English; listen actively and effectively; prepare and present reports and recommendations on complex processes both orally and in written form; provide information and direction to others. Develop, maintain, and foster effective working relationships involving interactions and communications personally, by phone, and in writing with a variety of individuals and/or groups from diverse backgrounds on a regular, ongoing basis. Interact extensively with and respond to requests and inquiries from students, faculty, staff, and public; effectively present information in person or on the telephone to students, staff, or the public; provide excellent customer service. Perform a variety of highly specialized duties and activities in support of the assigned area; operate office equipment including hardware, software, and devices supporting word processing, database management, and spreadsheets; type or enter data at a speed necessary for successful job performance; maintain accurate filing, record keeping, and tracking systems; apply excellent organization skills and attention to detail; compose and prepare correspondence and memoranda; maintain filing systems; prepare clear, concise, and comprehensive documentation, reports, and other written materials; research, compile, assemble, analyze, and interpret data from diverse sources. Work with and exhibit sensitivity to and understanding of the varied racial, ethnic, cultural, sexual orientation, academic, socio-economic, and disabled populations of community college students. Work effectively under pressure with frequent interruptions and a high degree of public contact on a variety of tasks concurrently while meeting established deadlines and changing priorities; concentrate on detailed tasks for extended periods of time; work confidentially, independently, and collaboratively; plan, organize, coordinate, prioritize, perform, and delegate work; establish, review, and revise office work priorities; coordinate projects with multiple tasks and re-prioritize as needed. Analyze complex situations accurately and adopt an effective course of action; exercise good judgment, discretion, and personal initiative in resolving confidential, difficult, and sensitive situations, according to established policies and procedures; use sound judgment in recognizing scope of authority; use independent judgment to plan and accomplish goals; maintain critical and sensitive information, records, and reports confidentially. Select, train, evaluate, and provide work direction to assigned staff and student workers. Effectively utilize computer applications and equipment in the performance of duties; maintain current knowledge of technological advances in the field; adapt to changing technologies and learn functionality of new equipment and systems. Attend and participate in trainings, meetings, workshops, and conferences; learn new state and federal laws, rules, and regulations pertaining to area of assignment; participate in the development of new/revised procedures to accommodate changes; attend and participate in diversity, equity, and inclusion trainings and events; maintain compliance with online coursework and other mandatory trainings and certifications as directed by supervisor. Report to work on a regular and consistent basis, as scheduled, to assigned job. Work some evening/weekend shifts as required. Maintain the cleanliness, safety, and organization of assigned area; ensure adherence to safe work practices and procedures; monitor activities in assigned area and enforce policies for proper use and behavior. EDUCATION AND EXPERIENCE GUIDELINES Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training : Equivalent to a Bachelor's degree from an accredited college or university with major course work in a public administration, business administration, or related field. Experience : Three years increasingly responsible professional experience related to program area of assignment. License or Certificate : A valid California driver's license and proof of insurability may be required for some positions to drive a District or personal vehicle to attend meetings or pick up/deliver documents or other materials. PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment : Work is performed primarily in a standard office setting, typically at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students, academic and classified staff, and others. Physical : Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to verbally communicate to exchange information; and may occasionally travel to other offices or locations to attend meetings or to pick up or deliver materials. Vision : See in the normal visual range with or without correction. Hearing : Hear in the normal audio range with or without correction. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS DISABILITY ACCOMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu. ATTENDANCE REQUIREMENT: Report to work on a regular and consistent basis, as scheduled, to assigned job. CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources office upon request. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY (EEO): The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must complete your application for a posting by 11:59 p.m. , Pacific Standard Time, by the deadline, along with any required documents , in order to be considered for the position. Applicants must complete all fields/sections on the application. Do not type "See Resume" or leave any fields blank. Applicants must enter their work experience, education, etc. on the District application. Applications reflecting "See Resume" will be considered incomplete and will not be considered for recruitment.
Mar 28, 2024
Full Time
Title: Program Coordinator, Categorical Job Category: CSEA Job Opening Date: March 27, 2024 Job Closing Date: Location: Saddleback College Work Location: Mission Viejo, CA Department: Extended Learning Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Rate Type: Monthly Work Days: Monday - Friday Work Hours: 8:00 am - 5:00 pm Hours Per Week: 40 Percentage of Employment: 100% Months of Employment: 12 Salary: Annual salary starting from $80,832 to $89,256 Required Documents: Resume and Cover Letter Job Description: Initial Screening Date: April 15, 2024 A cover letter and resume are required. C.S.E.A. Classified Bargaining Unit Salary Range 134 This position is categorically funded. Employment in this position is contingent upon funding by ELL Healthcare Pathways Grant. As part of the ELL( English Language Learners) Healthcare Pathways grant, the program coordinator position coordinates work amongst the South Orange County Regional Consortium agencies participating in the grant. Sample duties include scheduling regular meetings with the agencies, preparing agendas and minutes, documenting the activities of each agency for reporting purposes, guiding student cohorts along their chosen pathways, ultimately contributing to the successful attainment of the intended outcomes of the grant. This position reports to the grant lead, ensuring seamless coordination and alignment with the broader objectives of the initiative. Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job . SUMMARY DESCRIPTION Under general direction from an appropriate level manager or administrator, serve as the coordinator for assigned program or project area providing professional level program or project area support and services; develop and provide a full range of program or project area functions or services including difficult administrative and management support duties in support of the assigned project, program, or functional area; provide direction for assigned programs, projects, or functional area; serve as a liaison between the program area and the general public, students, staff, and other campus and community officials and groups; develop and maintain relationships with other organizations and schools in the program, project, or functional area; and plan, coordinate, and implement assigned operations and activities of the assigned office. DISTINGUISHING CHARACTERISTICS The Program Coordinator in an advanced journey-level professional classification that performs a full range of professional level support and program coordination duties in support of assigned program or project area including to develop, implement, and administer assigned services and functional areas, participate in budget development and monitoring, and project area policy and procedure development and implementation. Positions at this level coordinate communication and work activities among District staff and community and business groups and partners. Assignments performed at this level require a broad knowledge of assigned program or project area and an in-depth professional level knowledge relative to specific areas. REPRESENTATIVE DUTIES The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Coordinate and oversee the development and implementation of assigned aspects of the assigned project, program, or program area; ensure compliance with all aspects of program requirements including grant requirements. Plan, design, and implement program or project elements that support service delivery; participate in processes to define scope and schedule of services and activities; oversee and participate in implementation processes. Assume responsibility for providing coordination of resources for projects or programs; determine program short and long-term needs and develop recommendations; design processes and procedures to implement, maintain, and/or manage functional area resources. Oversee and participate in the development and implementation of goals, objectives, policies, and priorities for the assigned area; research, implement, and administer policies, procedures, and changing business practices and processes for assigned area; develop and maintain handbooks, forms, and related policies and procedures. Resolve operational and administration problems; identify problem areas and issues; conduct research to find alternative solutions; make recommendations; oversee and assist in implementation of recommendations. Perform a variety of professional level research, administrative, operational, financial, and analytical duties in support of assigned programs and projects; conduct studies, research projects, and analysis. Prepare administrative, operational, and financial reports including the preparation of conclusions, recommendations, and forecasts based on data summaries and other findings; consult with District staff and outside agencies to obtain information. Coordinate the budget process for assigned area; provide assistance in the development of assigned budget; collect and analyze financial data; review and analyze budget requests; create data tracking and reporting systems; monitor status. Research, negotiate, and monitor assigned contracts and agreements with outside suppliers, service providers, and others; ensure work is performed in compliance with contracts and agreements; process invoices and payments. Create and maintain publications promoting the assigned project, program, or program area; develop publications and materials to advertise and provide program information including newsletters, directories, handbooks, special event flyers, and other public relations materials as needed. Coordinate assigned activities and functions with other staff, projects, and functions as well as local, state, and federal agencies/jurisdictions, business partners, and the general public; coordinate with, interact with, share knowledge, and develop collaborative relationships. Collaborate in the design and implementation of a network of community-based organizations and schools that will oversee and provide services and experiences for program participants; assist in the development of cooperative agreements with other agencies and organizations involved with providing program services. Coordinate meetings related to assigned program; represent area of assignment, participate on, and provide staff support to a variety of committees, task forces, and boards; develop agendas and write speaking points; participate in speaking engagements; prepare and present presentation materials, staff reports, and other documents as appropriate and necessary; respond to and resolve inquiries and complaints. Serve as contact and respond to requests for information from staff, other agencies, and the general public regarding project or program area of assignment; participate in community outreach and education activities; prepare presentations and related material. Maintain records concerning program activities; process incoming and outgoing documents; prepare and track various documents; prepare reports and briefings on project status, progress, changes, and related items related to scope, schedule, and budget. Assist with overseeing website and distance education system for assigned program area; update information as necessary. Manage data and information used in assigned area including to administer assigned databases; enter and modify data; generate reports; analyze user needs and modify database structure and/or format in response to user needs; train staff on use of database systems; prepare database documentation. Provide training and work direction to student workers and assigned staff; schedule assigned staff; ensure staff follows District policies and professional standards. Perform related duties as required. QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of : Pertinent federal, state, and local laws, codes, rules, regulations, policies, and procedures related to area of assignment. District and College organization, operations, policies, and objectives. Operational characteristics, services, and activities of the functions, programs, and operations of the assigned project or program area. Goals and objectives of the assigned project or program area. Principles and practices of program development, administration, and review. Principles, practices, and procedures of business administration and public administration. Technical knowledge of business/industry principles and practices for the area of responsibility. Methods and techniques used in the performance of duties and responsibilities specific to the area of assignment. Principles and techniques used in public relations. Project and contract management principles and practices. Information and research resources available related to areas of assignment. Work organization and office management principles and practices. Processes, procedures, and practices of budget preparation and administration. Statistical procedures and mathematical concepts. Software programs, applications, and database systems relevant to area of assignment; generating and analyzing reports from systems and databases; principles, practices, and procedures of complex statistical and administrative research and report preparation. Current office practices, procedures, methods, and computer equipment, software, and applications related to the work, including word processing, desktop publishing, spreadsheets, and databases. Principles and practices used to establish and maintain files and information retrieval systems; principles and practice of recordkeeping, and principles and procedures of business letter writing and report preparation. Effective written and oral communication skills including correct English usage, grammar, spelling, punctuation, and vocabulary. Diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of community college students. Techniques for providing a high level of customer service including methods and techniques of proper telephone etiquette. Interpersonal skills using tact, patience, and courtesy. Techniques to facilitate effective interaction with people on an individual or group basis. Confidentiality requirements when dealing with personal and sensitive student information. Occupational hazards and standard safety policies and procedures. Principles and practices of providing training and guidance to lower-level staff and student workers. Ability to : Learn and understand the organization and operation of the assigned department as necessary to assume assigned responsibilities; understand, explain, and apply administrative and office policies and procedures as well as pertinent laws, codes, regulations, and ordinances; work within the policies, functions, and requirements of area of assignment; assure compliance with State and federal laws and District policies. Coordinate and participate in the management of assigned project, program, or program area functions and services. Establish and maintain community relationships; assess community needs to develop appropriate service partnerships for assigned programs; understand the nature of partnerships and identify mutual interests. Use technical concepts and project management tools and techniques to effectively coordinate a project or program area and solve complex problems in creative and effective ways. Develop recommendations for problematic areas and implement and monitor changes. Participate in the development and administration of policies and procedures. Participate in the preparation and administration of assigned budgets. Perform a full range of complex and responsible program support as well as difficult administrative duties. Oversee and participate in the management of the administrative functions and operations of the assigned office. Communicate clearly and concisely, both orally and in writing in English; use correct English usage, grammar, spelling, punctuation, and vocabulary; understand and follow oral and written directions in English; listen actively and effectively; prepare and present reports and recommendations on complex processes both orally and in written form; provide information and direction to others. Develop, maintain, and foster effective working relationships involving interactions and communications personally, by phone, and in writing with a variety of individuals and/or groups from diverse backgrounds on a regular, ongoing basis. Interact extensively with and respond to requests and inquiries from students, faculty, staff, and public; effectively present information in person or on the telephone to students, staff, or the public; provide excellent customer service. Perform a variety of highly specialized duties and activities in support of the assigned area; operate office equipment including hardware, software, and devices supporting word processing, database management, and spreadsheets; type or enter data at a speed necessary for successful job performance; maintain accurate filing, record keeping, and tracking systems; apply excellent organization skills and attention to detail; compose and prepare correspondence and memoranda; maintain filing systems; prepare clear, concise, and comprehensive documentation, reports, and other written materials; research, compile, assemble, analyze, and interpret data from diverse sources. Work with and exhibit sensitivity to and understanding of the varied racial, ethnic, cultural, sexual orientation, academic, socio-economic, and disabled populations of community college students. Work effectively under pressure with frequent interruptions and a high degree of public contact on a variety of tasks concurrently while meeting established deadlines and changing priorities; concentrate on detailed tasks for extended periods of time; work confidentially, independently, and collaboratively; plan, organize, coordinate, prioritize, perform, and delegate work; establish, review, and revise office work priorities; coordinate projects with multiple tasks and re-prioritize as needed. Analyze complex situations accurately and adopt an effective course of action; exercise good judgment, discretion, and personal initiative in resolving confidential, difficult, and sensitive situations, according to established policies and procedures; use sound judgment in recognizing scope of authority; use independent judgment to plan and accomplish goals; maintain critical and sensitive information, records, and reports confidentially. Select, train, evaluate, and provide work direction to assigned staff and student workers. Effectively utilize computer applications and equipment in the performance of duties; maintain current knowledge of technological advances in the field; adapt to changing technologies and learn functionality of new equipment and systems. Attend and participate in trainings, meetings, workshops, and conferences; learn new state and federal laws, rules, and regulations pertaining to area of assignment; participate in the development of new/revised procedures to accommodate changes; attend and participate in diversity, equity, and inclusion trainings and events; maintain compliance with online coursework and other mandatory trainings and certifications as directed by supervisor. Report to work on a regular and consistent basis, as scheduled, to assigned job. Work some evening/weekend shifts as required. Maintain the cleanliness, safety, and organization of assigned area; ensure adherence to safe work practices and procedures; monitor activities in assigned area and enforce policies for proper use and behavior. EDUCATION AND EXPERIENCE GUIDELINES Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training : Equivalent to a Bachelor's degree from an accredited college or university with major course work in a public administration, business administration, or related field. Experience : Three years increasingly responsible professional experience related to program area of assignment. License or Certificate : A valid California driver's license and proof of insurability may be required for some positions to drive a District or personal vehicle to attend meetings or pick up/deliver documents or other materials. PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment : Work is performed primarily in a standard office setting, typically at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students, academic and classified staff, and others. Physical : Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to verbally communicate to exchange information; and may occasionally travel to other offices or locations to attend meetings or to pick up or deliver materials. Vision : See in the normal visual range with or without correction. Hearing : Hear in the normal audio range with or without correction. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS DISABILITY ACCOMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu. ATTENDANCE REQUIREMENT: Report to work on a regular and consistent basis, as scheduled, to assigned job. CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources office upon request. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY (EEO): The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must complete your application for a posting by 11:59 p.m. , Pacific Standard Time, by the deadline, along with any required documents , in order to be considered for the position. Applicants must complete all fields/sections on the application. Do not type "See Resume" or leave any fields blank. Applicants must enter their work experience, education, etc. on the District application. Applications reflecting "See Resume" will be considered incomplete and will not be considered for recruitment.
Cal State University (CSU) Humboldt
1 Harpst Street, Arcata, CA 95521, USA
Administrative Support Coordinator ITEPP/ELITE Scholars Department: ITEPP/ELITE Scholars Job #535214 First Review Date: Wednesday, March 27, 2024 Open Until Filled At Cal Poly Humboldt, bold hearts and open minds shape the future. Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world. Cal Poly Humboldt is proud to have nearly 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs - all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt. Cal Poly Humboldt is a Hispanic-Serving Institution that strives to foster an inclusive and equitable community to support our students of diverse backgrounds. We are committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multiracial community that reflects the diversity of the state. Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field. (Job #535214) Administrative Support Coordinator I, Administrative Support Coordinator ITEPP/ELITE Scholars, Salary Range: $3,505 - $5,508 monthly. Appointments are typically made at the beginning of the salary range. Salary is commensurate with qualifications and experience. This is a full-time, benefited, non-exempt, 12-month pay plan permanent position with a one-year probationary period in Department of Indian Tribal & Education Personnel Program/ELITE Scholars. This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 14 paid holidays per year. Additional benefits information can be found at https://hraps.humboldt.edu/employee-benefits . Position Summary: Under the lead work direction of the Coordinator for ITEPP & ELITE Scholars, this position provides administrative coordination and support to the ELITE Scholars and ITEPP programs. This includes the Coordinator, Student Support Specialist, and student staff. The Administrative Support Coordinator position provides support for the ELITE Scholars and ITEPP programs with all fiscal transactions, events, travel, budgeting, and programming oversight. Additionally, the ASC oversees the management of the office and trains and provides lead work direction to multiple student assistants. Key Responsibilities: 25% Administrative Support: Receives and composes sensitive correspondence and other communications; Maintains paper and electronic filing systems; responsible for creating and maintaining departmental procedures manual; Arranges and creates meetings to support ELITE Scholars; Responsible for tracking incoming communication with prospective students or partners, and then referring them to the correct person(s)/department(s); Responsible for office inventory, equipment maintenance, and ordering supplies; assists with the submission of requisitions and purchase orders as required; Prepares and submits ProCards; Processes reimbursements and other expense-related activities; Tracks and maintain shadow budget for the program, including stateside, advancement, and auxiliary funding. Support and editing for website 25% Customer/Client Services Supports and coordinates general office activities and provides and oversees all reception services, including receiving a wide variety of visitors, including students, staff, alumni, and community members. Assists with travel arrangements for the coordinator, student services specialist, and students; this includes booking travel, submitting travel authorizations and expense reports in a timely manner. Assess student issues for appropriate referral in the main ELITE Scholars office. Acts as the key advisor for the department and is responsible for requesting PeopleSoft access, key cards, phone line connections, printer payments, maintenance requests, makes room reservations, etc. 30% Special Events Coordination and Support: Supports and/or coordinates the planning special events; Performs event-based budget reconciliation and reporting using financial reporting spreadsheets; Assists in the outreach and promotion of events; Responsible for ongoing coordination of welcome and graduation receptions 15% Student staff and Interns Oversees and trains the department office student assistants; Orienting and onboarding all undergraduate and graduate student assistants; Establishes priorities and workflow, delegating work as needed; and completes student time sheets; Provides support for onboarding, orientation, and other tasks related to interns 5% Other Duties as Assigned: Knowledge, Skills, and Abilities Associated with this Position Include: Experience to be fully functional in all technical aspects of work assignments) Organizational, task and time management skills, including planning, prioritizing, and managing work in a confidential office setting with diverse demands and frequent interruptions. Thorough, detailed knowledge of applicable university infrastructure, policies, and procedures. Thorough knowledge of English grammar, punctuation, and spelling. Thorough knowledge of office systems and ability to use a broader range of technology, systems, and packages. Ability to independently handle multiple work unit priorities and projects: Recognizing and quickly accommodating changing priorities; performing detail work accurately and efficiently. Problem solving and researching solutions; using independent judgment in decision making; ability to work independently. Ability to apply independently a wide variety of policies and procedures where specific guidelines may not exist. Working knowledge of budget policies and procedures. Ability to perform standard business math, such as calculate ratios and percentages, track financial data, and make simple projections. Ability to draft and compose correspondence and standard reports. Ability to handle effectively a broader range of interpersonal contacts, including those at a higher level and those sensitive in nature: Excellent communication and collaboration skills, including the ability to establish and maintain positive working relationships, communicate effectively with a diverse population, and demonstrate excellent interpersonal skills. Skills in establishing and maintaining positive working relationships, communicating effectively with a diverse population, and demonstrating excellent interpersonal skills. Minimum Qualifications: Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. A knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. Preferred Qualifications: Knowledge of: Grant writing and expenditure processes. Experience working with foster youth Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button: Letter of Interest Resume or Curriculum Vitae Contact information for at least three professional references Application Deadline: The deadline to submit application materials for first reviews is Wednesday, March 27, 2024. Any inquiries about this recruitment can be directed to careers@humboldt.edu or Cal Poly Humboldt’s Human Resources Office at (707) 826-3626. Cal Poly Humboldt sits on the traditional homelands of the Wiyot people in what is currently called Arcata, CA. The Wiyot people call the area Goudi’ni (over in the woods). Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies. Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply. Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed. CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measure established by each campus. The systemwide policy can be found at CSU Vaccination Policy and any questions you have may be submitted to hr@humboldt.edu . Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a “Campus Security Authority”, pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment. CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS) Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position. Cal Poly Humboldt is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Cal Poly Humboldt can be found at www.humboldt.edu. Cal Poly Humboldt is a Title IX/Affirmative Action/Equal Opportunity employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status. Mandated Reporting: This position may be considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training. Class Code: 1035 Publication Date: March 12, 2024 Advertised: Mar 12 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 13, 2024
Administrative Support Coordinator ITEPP/ELITE Scholars Department: ITEPP/ELITE Scholars Job #535214 First Review Date: Wednesday, March 27, 2024 Open Until Filled At Cal Poly Humboldt, bold hearts and open minds shape the future. Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world. Cal Poly Humboldt is proud to have nearly 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs - all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt. Cal Poly Humboldt is a Hispanic-Serving Institution that strives to foster an inclusive and equitable community to support our students of diverse backgrounds. We are committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multiracial community that reflects the diversity of the state. Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field. (Job #535214) Administrative Support Coordinator I, Administrative Support Coordinator ITEPP/ELITE Scholars, Salary Range: $3,505 - $5,508 monthly. Appointments are typically made at the beginning of the salary range. Salary is commensurate with qualifications and experience. This is a full-time, benefited, non-exempt, 12-month pay plan permanent position with a one-year probationary period in Department of Indian Tribal & Education Personnel Program/ELITE Scholars. This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 14 paid holidays per year. Additional benefits information can be found at https://hraps.humboldt.edu/employee-benefits . Position Summary: Under the lead work direction of the Coordinator for ITEPP & ELITE Scholars, this position provides administrative coordination and support to the ELITE Scholars and ITEPP programs. This includes the Coordinator, Student Support Specialist, and student staff. The Administrative Support Coordinator position provides support for the ELITE Scholars and ITEPP programs with all fiscal transactions, events, travel, budgeting, and programming oversight. Additionally, the ASC oversees the management of the office and trains and provides lead work direction to multiple student assistants. Key Responsibilities: 25% Administrative Support: Receives and composes sensitive correspondence and other communications; Maintains paper and electronic filing systems; responsible for creating and maintaining departmental procedures manual; Arranges and creates meetings to support ELITE Scholars; Responsible for tracking incoming communication with prospective students or partners, and then referring them to the correct person(s)/department(s); Responsible for office inventory, equipment maintenance, and ordering supplies; assists with the submission of requisitions and purchase orders as required; Prepares and submits ProCards; Processes reimbursements and other expense-related activities; Tracks and maintain shadow budget for the program, including stateside, advancement, and auxiliary funding. Support and editing for website 25% Customer/Client Services Supports and coordinates general office activities and provides and oversees all reception services, including receiving a wide variety of visitors, including students, staff, alumni, and community members. Assists with travel arrangements for the coordinator, student services specialist, and students; this includes booking travel, submitting travel authorizations and expense reports in a timely manner. Assess student issues for appropriate referral in the main ELITE Scholars office. Acts as the key advisor for the department and is responsible for requesting PeopleSoft access, key cards, phone line connections, printer payments, maintenance requests, makes room reservations, etc. 30% Special Events Coordination and Support: Supports and/or coordinates the planning special events; Performs event-based budget reconciliation and reporting using financial reporting spreadsheets; Assists in the outreach and promotion of events; Responsible for ongoing coordination of welcome and graduation receptions 15% Student staff and Interns Oversees and trains the department office student assistants; Orienting and onboarding all undergraduate and graduate student assistants; Establishes priorities and workflow, delegating work as needed; and completes student time sheets; Provides support for onboarding, orientation, and other tasks related to interns 5% Other Duties as Assigned: Knowledge, Skills, and Abilities Associated with this Position Include: Experience to be fully functional in all technical aspects of work assignments) Organizational, task and time management skills, including planning, prioritizing, and managing work in a confidential office setting with diverse demands and frequent interruptions. Thorough, detailed knowledge of applicable university infrastructure, policies, and procedures. Thorough knowledge of English grammar, punctuation, and spelling. Thorough knowledge of office systems and ability to use a broader range of technology, systems, and packages. Ability to independently handle multiple work unit priorities and projects: Recognizing and quickly accommodating changing priorities; performing detail work accurately and efficiently. Problem solving and researching solutions; using independent judgment in decision making; ability to work independently. Ability to apply independently a wide variety of policies and procedures where specific guidelines may not exist. Working knowledge of budget policies and procedures. Ability to perform standard business math, such as calculate ratios and percentages, track financial data, and make simple projections. Ability to draft and compose correspondence and standard reports. Ability to handle effectively a broader range of interpersonal contacts, including those at a higher level and those sensitive in nature: Excellent communication and collaboration skills, including the ability to establish and maintain positive working relationships, communicate effectively with a diverse population, and demonstrate excellent interpersonal skills. Skills in establishing and maintaining positive working relationships, communicating effectively with a diverse population, and demonstrating excellent interpersonal skills. Minimum Qualifications: Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. A knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. Preferred Qualifications: Knowledge of: Grant writing and expenditure processes. Experience working with foster youth Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button: Letter of Interest Resume or Curriculum Vitae Contact information for at least three professional references Application Deadline: The deadline to submit application materials for first reviews is Wednesday, March 27, 2024. Any inquiries about this recruitment can be directed to careers@humboldt.edu or Cal Poly Humboldt’s Human Resources Office at (707) 826-3626. Cal Poly Humboldt sits on the traditional homelands of the Wiyot people in what is currently called Arcata, CA. The Wiyot people call the area Goudi’ni (over in the woods). Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies. Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply. Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed. CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measure established by each campus. The systemwide policy can be found at CSU Vaccination Policy and any questions you have may be submitted to hr@humboldt.edu . Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a “Campus Security Authority”, pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment. CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS) Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position. Cal Poly Humboldt is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Cal Poly Humboldt can be found at www.humboldt.edu. Cal Poly Humboldt is a Title IX/Affirmative Action/Equal Opportunity employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status. Mandated Reporting: This position may be considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training. Class Code: 1035 Publication Date: March 12, 2024 Advertised: Mar 12 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) Dominguez Hills
1000 East Victoria Street, Carson, CA 90747, USA
Working Title: Academic Tech Office Coordinator Department Name: Academic Technology Division: Information Technology Classification Title: Administrative Support Coordinator II Classification Salary Range: $3,865 - $6,336 per month The anticipated hiring range for this position is $3,865 - $3,964 per month. The final salary is dependent upon qualifications and experience. About the Department/Position: Under the general supervision of the Director of Instructional Technology Services with a dotted line report into the central I.T. Administration Unit. The incumbent will provide general administrative support to directly support the office of Academic Technology (AT) in the Division of Information Technology in accordance with the California State University, Dominguez Hills (CSUDH) and California State University policies and procedures. Administrative areas of responsibility include the day-to-day clerical and administrative support functions which include, but are not limited to, supporting and coordinating general division office activities, calendaring; coordinating and scheduling meetings on behalf of management, creating meeting agendas and/or meeting minutes, as needed. Overview of Duties and Responsibilities: Lead day-to-day administrative support functions, representing the office across and external to the university on matters relating to areas of responsibility. Engage in continual process improvement by critically evaluating existing administrative support business processes, making recommendations, and implementing solutions to improve operational efficiency. Work collaboratively and flexibly with other office support staff to ensure a smooth flow of daily work and office coverage. Reconcile P-Card statements, routing for approvals and submitting to Procurement without delay. Responsible for tracking and maintaining operating budget and financial plans, making recommendations to management for business process improvements, and delivering standard reports to the AVP on budget. Support with processing requisitions, and contracts and assist in maintaining vendor contacts list. Works closely with management to support recruitment activities. Prepare recruitment and new hire paperwork including routing position descriptions, search committee development, coordinating interviews, and other related onboarding tasks. Support onboarding of new I.T. staff, temp hires, students, and consultants. Minimum Qualifications: Required Education: High school diploma or equivalent. Required Experience: Several years of related office work experience equivalent to at least 3 years. Knowledge, Skills, and Abilities: Working knowledge of California State University procedures related to travel, purchasing, budget tracking management and personnel. General knowledge of project management, DevOps, and budget is essential. Thorough knowledge of English grammar, punctuation, and spelling is required along with the ability to effectively write and present professional reports, minutes, and other documents to senior-level administration. Knowledge of standard office software, technology and systems including but not limited to Microsoft Word, Excel, Outlook, PeopleSoft and other standardized office equipment is required. Demonstrated excellence in communication and problem-solving skills. Ability to independently hand multiple work unit priorities and projects with limited supervision. Proven ability to establish and maintain cooperative working relationships and work effectively both independently or as part of a team is required. Ability to work in a fast-paced environment with frequent interruptions and provide exceptional customer service. Ability to address department needs; take initiative to collaboratively improve operations. Preferred Qualifications: Experience: At least three (3) years of work experience providing progressively responsible administrative support in an environment of similar complexity. Previous experience working in an I.T. environment. Education: A four-year degree from an accredited college or university is preferred. To view the full position description, click “ Position Description ” above. General Information: Satisfactory completion of a background check (including a criminal records check) is required for employment. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current CSU employees who apply for the position. In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California. The CSU system offers a competitive total compensation benefits package for employees and qualifying dependents, including medical, dental, vision, retirement, and tuition assistance. It is our goal to compensate employees equitably and fairly. You can access a full description of our benefits here . Closing Statement California State University, Dominguez Hills, is strongly committed to achieving excellence through a diverse workforce. Individuals with disabilities requesting accommodations under the Americans with Disabilities Act (ADA) may call the Human Resources Office at (310) 243-3771. California State University Dominguez Hills is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. Employees at California State University, Dominguez Hills shall abide by the Nondiscrimination Statement . Advertised: Mar 13 2024 Pacific Daylight Time Applications close: May 07 2024 Pacific Daylight Time Closing Date/Time:
Apr 24, 2024
Working Title: Academic Tech Office Coordinator Department Name: Academic Technology Division: Information Technology Classification Title: Administrative Support Coordinator II Classification Salary Range: $3,865 - $6,336 per month The anticipated hiring range for this position is $3,865 - $3,964 per month. The final salary is dependent upon qualifications and experience. About the Department/Position: Under the general supervision of the Director of Instructional Technology Services with a dotted line report into the central I.T. Administration Unit. The incumbent will provide general administrative support to directly support the office of Academic Technology (AT) in the Division of Information Technology in accordance with the California State University, Dominguez Hills (CSUDH) and California State University policies and procedures. Administrative areas of responsibility include the day-to-day clerical and administrative support functions which include, but are not limited to, supporting and coordinating general division office activities, calendaring; coordinating and scheduling meetings on behalf of management, creating meeting agendas and/or meeting minutes, as needed. Overview of Duties and Responsibilities: Lead day-to-day administrative support functions, representing the office across and external to the university on matters relating to areas of responsibility. Engage in continual process improvement by critically evaluating existing administrative support business processes, making recommendations, and implementing solutions to improve operational efficiency. Work collaboratively and flexibly with other office support staff to ensure a smooth flow of daily work and office coverage. Reconcile P-Card statements, routing for approvals and submitting to Procurement without delay. Responsible for tracking and maintaining operating budget and financial plans, making recommendations to management for business process improvements, and delivering standard reports to the AVP on budget. Support with processing requisitions, and contracts and assist in maintaining vendor contacts list. Works closely with management to support recruitment activities. Prepare recruitment and new hire paperwork including routing position descriptions, search committee development, coordinating interviews, and other related onboarding tasks. Support onboarding of new I.T. staff, temp hires, students, and consultants. Minimum Qualifications: Required Education: High school diploma or equivalent. Required Experience: Several years of related office work experience equivalent to at least 3 years. Knowledge, Skills, and Abilities: Working knowledge of California State University procedures related to travel, purchasing, budget tracking management and personnel. General knowledge of project management, DevOps, and budget is essential. Thorough knowledge of English grammar, punctuation, and spelling is required along with the ability to effectively write and present professional reports, minutes, and other documents to senior-level administration. Knowledge of standard office software, technology and systems including but not limited to Microsoft Word, Excel, Outlook, PeopleSoft and other standardized office equipment is required. Demonstrated excellence in communication and problem-solving skills. Ability to independently hand multiple work unit priorities and projects with limited supervision. Proven ability to establish and maintain cooperative working relationships and work effectively both independently or as part of a team is required. Ability to work in a fast-paced environment with frequent interruptions and provide exceptional customer service. Ability to address department needs; take initiative to collaboratively improve operations. Preferred Qualifications: Experience: At least three (3) years of work experience providing progressively responsible administrative support in an environment of similar complexity. Previous experience working in an I.T. environment. Education: A four-year degree from an accredited college or university is preferred. To view the full position description, click “ Position Description ” above. General Information: Satisfactory completion of a background check (including a criminal records check) is required for employment. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current CSU employees who apply for the position. In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California. The CSU system offers a competitive total compensation benefits package for employees and qualifying dependents, including medical, dental, vision, retirement, and tuition assistance. It is our goal to compensate employees equitably and fairly. You can access a full description of our benefits here . Closing Statement California State University, Dominguez Hills, is strongly committed to achieving excellence through a diverse workforce. Individuals with disabilities requesting accommodations under the Americans with Disabilities Act (ADA) may call the Human Resources Office at (310) 243-3771. California State University Dominguez Hills is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. Employees at California State University, Dominguez Hills shall abide by the Nondiscrimination Statement . Advertised: Mar 13 2024 Pacific Daylight Time Applications close: May 07 2024 Pacific Daylight Time Closing Date/Time:
CSU, Sacramento
6000 J Street, Sacramento, CA 95819, USA
Working Title: President's Office Business Coordinator Classification Title: Presidential Aide Posting Details Priority Application Deadline: Sunday April 28th @ 11:55pm PST Position Summary Under the general direction of the Director of Presidential Business Operations, the President’s Office Business Coordinator performs a variety of functions in support of the daily and long-term administrative activities of the Office of the President. Working with the Sr. Presidential Aide/Executive Assistant to the President, the incumbent performs high-level and sensitive complex scheduling and management of the President’s calendar and supports other Administrators in the President’s Office. The incumbent serves as a liaison for the President’s Office with internal and external stakeholders, such as systemwide officials, university and community leaders, and other government/elected officials, on scheduling needs. The President’s Office Business Coordinator manages administrative operations of the Office of the President; duties include, but are not limited to managing the front desk operation to ensure sufficient staffing, monitoring and tracking the budget for respective areas of responsibilities, office management, procurement and reimbursements, leading the administrative coordination of various meetings led by Office of the President and executive-level meetings and performing other projects as needed. The incumbent must possess competence in independently applying judgment and nonstandard applications and systems, solving a wide range of problems, developing practicable and thorough solutions, and using effective communication and listening skills. The nature of daily activities includes executive management consultation with regard to the collective bargaining process and confidential correspondence on personnel and labor relations matters. This position requires awareness of the structure and functioning of the university to provide an efficient flow of information as a service to visitors. FLSA: Exempt (Not eligible for overtime compensation) Anticipated Hiring Range : $3,750 per month - $4,417 per month CSU Classification Salary Range : $3,664 per month - $9,455 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : Regular (Probationary) Time Base : Full-Time Work Hours : Monday-Friday, 8 a.m.-5 p.m.; evenings and weekends as needed. Department Information The Division of the President at California State University, Sacramento includes the Office of the President, University Communications, University Initiatives and Student Success, the Office of Institutional Research, the Office of External Relations, and Hornet Athletics. The Office of the President includes the presidential aide, Sr. Advisor to the President, the Chief of Staff, the Director of Presidential Business Operations, and University Events. Those positions manage the operations of the Division and provide support the President. https://www.csus.edu/president/ Minimum Qualifications Knowledge and Abilities: Thorough knowledge of modern equipment, office practices and procedures and business arithmetic, grammar, spelling, and punctuation. Thorough knowledge of principles and techniques of organization, administration and management as well as organizational structure, functions and activities of higher education. Ability to manage multiple assignments; prioritize and set deadlines, complete projects on schedule; identify appropriate applications of a wide variety of complex written policies and procedures; apply a high degree of judgment, discretion and initiative in coordinating activities associated with the president's office such as meetings, projects, executive personnel searches; reply to inquiries; gather information, conduct research, and prepare reports, letters, and policy statements; handle highly confidential and sensitive matters; communicate with the president appropriately; use tact and good judgment in responding to requests for information and/or interpretation of policies or procedures; establish and maintain effective working relationships with high ranking campus administrators, community leaders, and the public; manage the president's appointment calendar; maintain the budget; coordinate and evaluate the work of clerical and/or secretarial personnel assigned to the president's office; and read and write at a level appropriate to the position. Experience: Five years of progressively responsible work experience as a secretary, executive secretary, or staff assistant which has demonstrated the knowledge and abilities listed above; or A combination of education and experience which demonstrates that the applicant has acquired the knowledge and abilities listed above. Required Qualifications Experience 1. Experience providing administrative support at the Executive level or comparable position. Knowledge, Skills, Abilities 2. Ability to work independently on complex problems and work assignments. 3. Ability to schedule and manage multiple calendars through Microsoft Outlook 4. Proficiency in using common business software applications (i.e., Microsoft Office Suite) 5. Ability to maintain confidentiality at all times. 6. Strong organizational and coordination skills. 7. Strong interpersonal skills with the ability to maintain effective working relationships and provide excellent customer service to all internal and external constituents. 8. Effective written and verbal communication skills. 9. Working knowledge of financial recordkeeping and procedures. 10. Ability to learn human resources processes and procedures. 11. Ability to make high-level travel arrangements. 12. Ability to oversee and train student assistants on clerical responsibilities. 13. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents, including faculty, students, staff, and members of the community. Other 14. Ability to travel to and from various locations for purchasing needs or other work-related assignments. 15. Ability to work evenings and weekends as needed to maintain the President’s calendar and/or schedule. Preferred Qualifications 16. Knowledge of CSU systems such as Concur and Financial Data Warehouse. Documents Needed to Apply Resume and cover letter. Failure to upload required documentation may result in disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Apr 12 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 13, 2024
Working Title: President's Office Business Coordinator Classification Title: Presidential Aide Posting Details Priority Application Deadline: Sunday April 28th @ 11:55pm PST Position Summary Under the general direction of the Director of Presidential Business Operations, the President’s Office Business Coordinator performs a variety of functions in support of the daily and long-term administrative activities of the Office of the President. Working with the Sr. Presidential Aide/Executive Assistant to the President, the incumbent performs high-level and sensitive complex scheduling and management of the President’s calendar and supports other Administrators in the President’s Office. The incumbent serves as a liaison for the President’s Office with internal and external stakeholders, such as systemwide officials, university and community leaders, and other government/elected officials, on scheduling needs. The President’s Office Business Coordinator manages administrative operations of the Office of the President; duties include, but are not limited to managing the front desk operation to ensure sufficient staffing, monitoring and tracking the budget for respective areas of responsibilities, office management, procurement and reimbursements, leading the administrative coordination of various meetings led by Office of the President and executive-level meetings and performing other projects as needed. The incumbent must possess competence in independently applying judgment and nonstandard applications and systems, solving a wide range of problems, developing practicable and thorough solutions, and using effective communication and listening skills. The nature of daily activities includes executive management consultation with regard to the collective bargaining process and confidential correspondence on personnel and labor relations matters. This position requires awareness of the structure and functioning of the university to provide an efficient flow of information as a service to visitors. FLSA: Exempt (Not eligible for overtime compensation) Anticipated Hiring Range : $3,750 per month - $4,417 per month CSU Classification Salary Range : $3,664 per month - $9,455 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : Regular (Probationary) Time Base : Full-Time Work Hours : Monday-Friday, 8 a.m.-5 p.m.; evenings and weekends as needed. Department Information The Division of the President at California State University, Sacramento includes the Office of the President, University Communications, University Initiatives and Student Success, the Office of Institutional Research, the Office of External Relations, and Hornet Athletics. The Office of the President includes the presidential aide, Sr. Advisor to the President, the Chief of Staff, the Director of Presidential Business Operations, and University Events. Those positions manage the operations of the Division and provide support the President. https://www.csus.edu/president/ Minimum Qualifications Knowledge and Abilities: Thorough knowledge of modern equipment, office practices and procedures and business arithmetic, grammar, spelling, and punctuation. Thorough knowledge of principles and techniques of organization, administration and management as well as organizational structure, functions and activities of higher education. Ability to manage multiple assignments; prioritize and set deadlines, complete projects on schedule; identify appropriate applications of a wide variety of complex written policies and procedures; apply a high degree of judgment, discretion and initiative in coordinating activities associated with the president's office such as meetings, projects, executive personnel searches; reply to inquiries; gather information, conduct research, and prepare reports, letters, and policy statements; handle highly confidential and sensitive matters; communicate with the president appropriately; use tact and good judgment in responding to requests for information and/or interpretation of policies or procedures; establish and maintain effective working relationships with high ranking campus administrators, community leaders, and the public; manage the president's appointment calendar; maintain the budget; coordinate and evaluate the work of clerical and/or secretarial personnel assigned to the president's office; and read and write at a level appropriate to the position. Experience: Five years of progressively responsible work experience as a secretary, executive secretary, or staff assistant which has demonstrated the knowledge and abilities listed above; or A combination of education and experience which demonstrates that the applicant has acquired the knowledge and abilities listed above. Required Qualifications Experience 1. Experience providing administrative support at the Executive level or comparable position. Knowledge, Skills, Abilities 2. Ability to work independently on complex problems and work assignments. 3. Ability to schedule and manage multiple calendars through Microsoft Outlook 4. Proficiency in using common business software applications (i.e., Microsoft Office Suite) 5. Ability to maintain confidentiality at all times. 6. Strong organizational and coordination skills. 7. Strong interpersonal skills with the ability to maintain effective working relationships and provide excellent customer service to all internal and external constituents. 8. Effective written and verbal communication skills. 9. Working knowledge of financial recordkeeping and procedures. 10. Ability to learn human resources processes and procedures. 11. Ability to make high-level travel arrangements. 12. Ability to oversee and train student assistants on clerical responsibilities. 13. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents, including faculty, students, staff, and members of the community. Other 14. Ability to travel to and from various locations for purchasing needs or other work-related assignments. 15. Ability to work evenings and weekends as needed to maintain the President’s calendar and/or schedule. Preferred Qualifications 16. Knowledge of CSU systems such as Concur and Financial Data Warehouse. Documents Needed to Apply Resume and cover letter. Failure to upload required documentation may result in disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Apr 12 2024 Pacific Daylight Time Applications close: Closing Date/Time: