Introduction This examination is being given to fill two part-time vacancies within Mary Graham Children's Shelter and to establish a referral pool which may be used to fill future vacancies. Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final deadline. The Mary Graham Children's Shelter is an Emergency Temporary Shelter for children age newborn up to eighteen years of age who are removed from their homes through no fault of their own. On an annual basis, Mary Graham provides care and support services to about 1000 children. The Shelter provides a variety of support services through several collaborative partners to try and help each child have their individual needs addressed. These support services can include medical/dental services, educational support, behavioral support, and transitional support for children under eighteen years old. For more information regarding the Mary Graham Children's Shelter and the Human Services Agency, please visit their website at: Human Services Agency - Mary Graham Children's Shelter Pre-Employment Background, DOJ Live Scan and Drug Screen : Potential new hires into this classification are required to successfully pass a DOJ Live Scan, a pre-employment background investigation, and a pre-employment drug screen as a condition of employment. Final appointment cannot be made unless the eligible has successfully completed the DOJ Live Scan, background process and passed the drug screen. The County pays for the initial drug screen. Note : Employees at Mary Graham Children's Shelter are subject to the authority, rules, regulations, standards, and approval of the Community Care Licensing Authority (CCL) of the California Department of Social Services. In addition to the above minimum qualifications, as a condition of employment, approval of the CCL is required for both initial appointment and for continued employment at MGCS. Staff who are assigned to the Mary Graham Children's Shelter will receive a 5% pay supplement in addition to their base salary. Effective July 2024 - 4% Cost of Living Adjustment increase Effective July 2025 - 3% Cost of Living Adjustment increase NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. TYPICAL DUTIES Prepares a wide variety of menu items including soups, salads, vegetables, sauces, gravies, entrees, desserts and other foods; independently prepares simple meals or assists in preparation of complex or specialized meals. Grills, cooks, steams, bakes and roasts a variety of foods; cuts meats; prepares and cooks a variety of items including baked goods. May supervise other food service staff in a variety of food service work; performs routine food service work as necessary. Sets up, operates and cleans equipment and areas used to prepare and serve food. Maintains records of work performed and other routine records; prepares routine reports. May act in a higher level capacity on a relief basis or for training purposes. MINIMUM QUALIFICATIONS Experience : One year of high-volume commercial or institutional food service work with primary responsibility for cooking. License: Possession of valid California driver's license. KNOWLEDGE Volume food service work including cooking, preparation, serving, cleaning, sanitation and safety practices; basic units of measure. ABILITY Prepare food on a volume basis with minimum waste; understand and follow oral and written instructions; learn to perform volume preparation of full meals; lead others in the more routine aspects of volume food preparation, service and cleaning work; count and perform routine arithmetic calculations including simple addition, subtraction and multiplication; make simple notations; read various scales of measure and portion items accurately; communicate effectively; establish and maintain effective working relationships with others; treat customers courteously'; stand constantly; lift and carry 25 pounds; perform manual dexterity tasks including constant handling, reaching, grasping and fingering; withstand frequent exposure to heat emanated from equipment, and cold from refrigerated storage areas; may require ability to kneel, bend and stoop frequently. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Part-Time Employee Benefits: Part-time employees who meet the appropriate eligibility criteria may receive health insurance benefits and step increases. Selection Procedures Applicants for part-time and temporary recruitments who meet the minimum qualifications are either referred to the hiring department for further selection or they may be required to take a written examination. If a written examination is given, the top candidates may be referred to the hiring department for further selection. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Physical Exam : Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-employment Drug Screening Exam : Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grandparent, grandchild or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when: They are related to the Appointing Authority, or The employment would result in one of them supervising the work of the other Department Heads may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job, you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Apply Online: www.sjgov.org/department/hr By mail or in person: San Joaquin County Human Resources 44 N. San Joaquin Street Suite 330 Stockton, CA 95202 Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For current employment opportunities please call our 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. ( The County assumes no responsibility for mailed applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Continuous
Mar 08, 2024
Part Time
Introduction This examination is being given to fill two part-time vacancies within Mary Graham Children's Shelter and to establish a referral pool which may be used to fill future vacancies. Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final deadline. The Mary Graham Children's Shelter is an Emergency Temporary Shelter for children age newborn up to eighteen years of age who are removed from their homes through no fault of their own. On an annual basis, Mary Graham provides care and support services to about 1000 children. The Shelter provides a variety of support services through several collaborative partners to try and help each child have their individual needs addressed. These support services can include medical/dental services, educational support, behavioral support, and transitional support for children under eighteen years old. For more information regarding the Mary Graham Children's Shelter and the Human Services Agency, please visit their website at: Human Services Agency - Mary Graham Children's Shelter Pre-Employment Background, DOJ Live Scan and Drug Screen : Potential new hires into this classification are required to successfully pass a DOJ Live Scan, a pre-employment background investigation, and a pre-employment drug screen as a condition of employment. Final appointment cannot be made unless the eligible has successfully completed the DOJ Live Scan, background process and passed the drug screen. The County pays for the initial drug screen. Note : Employees at Mary Graham Children's Shelter are subject to the authority, rules, regulations, standards, and approval of the Community Care Licensing Authority (CCL) of the California Department of Social Services. In addition to the above minimum qualifications, as a condition of employment, approval of the CCL is required for both initial appointment and for continued employment at MGCS. Staff who are assigned to the Mary Graham Children's Shelter will receive a 5% pay supplement in addition to their base salary. Effective July 2024 - 4% Cost of Living Adjustment increase Effective July 2025 - 3% Cost of Living Adjustment increase NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. TYPICAL DUTIES Prepares a wide variety of menu items including soups, salads, vegetables, sauces, gravies, entrees, desserts and other foods; independently prepares simple meals or assists in preparation of complex or specialized meals. Grills, cooks, steams, bakes and roasts a variety of foods; cuts meats; prepares and cooks a variety of items including baked goods. May supervise other food service staff in a variety of food service work; performs routine food service work as necessary. Sets up, operates and cleans equipment and areas used to prepare and serve food. Maintains records of work performed and other routine records; prepares routine reports. May act in a higher level capacity on a relief basis or for training purposes. MINIMUM QUALIFICATIONS Experience : One year of high-volume commercial or institutional food service work with primary responsibility for cooking. License: Possession of valid California driver's license. KNOWLEDGE Volume food service work including cooking, preparation, serving, cleaning, sanitation and safety practices; basic units of measure. ABILITY Prepare food on a volume basis with minimum waste; understand and follow oral and written instructions; learn to perform volume preparation of full meals; lead others in the more routine aspects of volume food preparation, service and cleaning work; count and perform routine arithmetic calculations including simple addition, subtraction and multiplication; make simple notations; read various scales of measure and portion items accurately; communicate effectively; establish and maintain effective working relationships with others; treat customers courteously'; stand constantly; lift and carry 25 pounds; perform manual dexterity tasks including constant handling, reaching, grasping and fingering; withstand frequent exposure to heat emanated from equipment, and cold from refrigerated storage areas; may require ability to kneel, bend and stoop frequently. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Part-Time Employee Benefits: Part-time employees who meet the appropriate eligibility criteria may receive health insurance benefits and step increases. Selection Procedures Applicants for part-time and temporary recruitments who meet the minimum qualifications are either referred to the hiring department for further selection or they may be required to take a written examination. If a written examination is given, the top candidates may be referred to the hiring department for further selection. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Physical Exam : Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-employment Drug Screening Exam : Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grandparent, grandchild or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when: They are related to the Appointing Authority, or The employment would result in one of them supervising the work of the other Department Heads may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job, you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Apply Online: www.sjgov.org/department/hr By mail or in person: San Joaquin County Human Resources 44 N. San Joaquin Street Suite 330 Stockton, CA 95202 Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For current employment opportunities please call our 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. ( The County assumes no responsibility for mailed applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Continuous
Job Location: Fulton State Hospital- Dietetic Services 600 East Fifth Street Fulton, MO 65251 Why you’ll love this position: Fulton State Hospital is a community of caring, skilled people, partnering with individuals challenged by mental illness to inspire healing and recovery. Through Respect, Encouragement, Compassion, Opportunity, Value, Excellence, and Responsiveness, you can contribute to individuals’ recovery and positively impact those you serve by being a team member within our Dietetic Services Department. This first-level supervisory food service position will be accountable for overseeing the preparation and serving of food. At this level, an employee will follow basic dietetic principles to coordinate and audit meals; conduct and maintain inventories; complete requisitions for food and supply items; and maintain food service records. Supervisory duties will include training and directing the daily work of food service staff and/or offenders engaged in related duties; and monitoring safety and sanitation standards in kitchens, dining rooms, and food preparation and storage areas. In addition to those identified in the previous levels: Knowledge of storekeeping or inventory procedures. Ability to supervise and instruct employees, offenders, and/or other helpers in food preparation, planning, and coordination of menus. Typical qualifications Associate degree or 4 years of food service experience. (Substitutions may be allowed.) Food Service Supervisor (Cook III) One or more years of experience as a Food Service Worker with the Missouri Uniform Classification and Pay System; and possession of a high school diploma or proof of high school equivalency. OR Three or more years of commercial, industrial, or institutional cooking experience including one or more years in a supervisory capacity; and possession of a high school diploma or proof of high school equivalency. (Earned credit hours from an accredited college or university which included 15 earned credit hours in food preparation, Dietetics, Nutrition, Foods and Nutrition, Food Service Management, or a closely related area may substitute on a year-for-year basis for the required general experience at a rate of 30 earned credit hours for one year.) Food Service Supervisor (Dining Room Supervisor) One or more years of experience as a Food Service Assistant with the Missouri Uniform Classification and Pay System. OR Two or more years of experience in large-scale serving and/or preparation of food, including one or more years in a supervisory capacity. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here . If you have questions about this position please contact: Shana.Yarbro@dmh.mo.gov The State of Missouri is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employee. Closing Date/Time: 2024-05-07
Apr 17, 2024
Full Time
Job Location: Fulton State Hospital- Dietetic Services 600 East Fifth Street Fulton, MO 65251 Why you’ll love this position: Fulton State Hospital is a community of caring, skilled people, partnering with individuals challenged by mental illness to inspire healing and recovery. Through Respect, Encouragement, Compassion, Opportunity, Value, Excellence, and Responsiveness, you can contribute to individuals’ recovery and positively impact those you serve by being a team member within our Dietetic Services Department. This first-level supervisory food service position will be accountable for overseeing the preparation and serving of food. At this level, an employee will follow basic dietetic principles to coordinate and audit meals; conduct and maintain inventories; complete requisitions for food and supply items; and maintain food service records. Supervisory duties will include training and directing the daily work of food service staff and/or offenders engaged in related duties; and monitoring safety and sanitation standards in kitchens, dining rooms, and food preparation and storage areas. In addition to those identified in the previous levels: Knowledge of storekeeping or inventory procedures. Ability to supervise and instruct employees, offenders, and/or other helpers in food preparation, planning, and coordination of menus. Typical qualifications Associate degree or 4 years of food service experience. (Substitutions may be allowed.) Food Service Supervisor (Cook III) One or more years of experience as a Food Service Worker with the Missouri Uniform Classification and Pay System; and possession of a high school diploma or proof of high school equivalency. OR Three or more years of commercial, industrial, or institutional cooking experience including one or more years in a supervisory capacity; and possession of a high school diploma or proof of high school equivalency. (Earned credit hours from an accredited college or university which included 15 earned credit hours in food preparation, Dietetics, Nutrition, Foods and Nutrition, Food Service Management, or a closely related area may substitute on a year-for-year basis for the required general experience at a rate of 30 earned credit hours for one year.) Food Service Supervisor (Dining Room Supervisor) One or more years of experience as a Food Service Assistant with the Missouri Uniform Classification and Pay System. OR Two or more years of experience in large-scale serving and/or preparation of food, including one or more years in a supervisory capacity. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here . If you have questions about this position please contact: Shana.Yarbro@dmh.mo.gov The State of Missouri is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employee. Closing Date/Time: 2024-05-07
State of Missouri
St. Louis City, Missouri, United States
Why you'll love this position: Working with the Division of Youth Services is more than it seems. You will be working with staff to create a safe, therapeutic, and educational environment for youth in our day treatment and residential programs. To succeed in this position you will need to be empathetic, nonjudgmental, cooperative, encouraging, able-bodied, professional, and respectful; you must be able to communicate clearly, honestly and openly. We also offer a variety of great benefits including health, dental, vision, paid holidays, cafeteria plans, retirement, and more. Join us and help make the difference for our youth today! What you'll do: This is a first-level supervisory food service position accountable for overseeing the preparation and serving of food in a treatment program for youth committed to the custody of the Missouri Division of Youth Services. The following tasks are the responsibility of the Food Service Supervisor: Prepares or supervises preparation of meals using commercial kitchen equipment. Maintain food service records. Complete requisitions for food and supply items. Follow basic dietetic principles to coordinate and audit meals Must have the ability to lift or carry large portions of food or ingredients in preparation of food serving and in the delivery/stocking of food items. Ability to work long hours while standing in a kitchen setting which may involve high temperatures. Supervisory duties will include, but are not limited to: Direct the operation of a small to moderate size facility kitchen, or serve as a shift supervisor in a large facility kitchen. Training and directing the daily work of food service staff and/or offenders engaged in related duties. Evaluate lower-level employees, youth, and/or other helpers in the preparation and serving of foods. Monitoring safety and sanitation standards in kitchens, dining rooms, and food preparation and storage areas. Develop menus which comply with the rules of nutrition in preparing well-balanced meals. Prepares work schedules reflecting shifts, days, and hours of work. Knowledge, skills & abilities In addition to those identified in the previous levels: Knowledge of storekeeping or inventory procedures. Ability to supervise and instruct employees, offenders, and/or other helpers in food preparation, planning, and coordination of menus. Ability to enter and update information in automated systems, spreadsheets, and databases. All you will need for success: Qualifications: One or more years of experience as a Food Service Worker with the Missouri Uniform Classification and Pay System; and possession of a high school diploma or proof of high school equivalency. OR Three or more years of commercial, industrial, or institutional cooking experience including one or more years in a supervisory capacity; and possession of a high school diploma or proof of high school equivalency. OR An Associate Degree OR 4 years of food service experience. (Substitutions may be allowed.) Special Requirement: A valid vehicle operator's license (Earned credit hours from an accredited college or university which included 15 earned credit hours in food preparation, Dietetics, Nutrition, Foods and Nutrition, Food Service Management, or a closely related area may substitute on a year-for-year basis for the required general experience at a rate of 30 earned credit hours for one year.) Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. More reasons to love this position: The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here . If you experience an accessibility issue while applying at mocareers.mo.gov, please contact courtney.a.hall@dss.mo.gov or call 573-526-0416. If you have questions about this position, please contact: hrc@dss.mo.gov . The State of Missouri is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Closing Date/Time: 2024-05-11
Apr 27, 2024
Full Time
Why you'll love this position: Working with the Division of Youth Services is more than it seems. You will be working with staff to create a safe, therapeutic, and educational environment for youth in our day treatment and residential programs. To succeed in this position you will need to be empathetic, nonjudgmental, cooperative, encouraging, able-bodied, professional, and respectful; you must be able to communicate clearly, honestly and openly. We also offer a variety of great benefits including health, dental, vision, paid holidays, cafeteria plans, retirement, and more. Join us and help make the difference for our youth today! What you'll do: This is a first-level supervisory food service position accountable for overseeing the preparation and serving of food in a treatment program for youth committed to the custody of the Missouri Division of Youth Services. The following tasks are the responsibility of the Food Service Supervisor: Prepares or supervises preparation of meals using commercial kitchen equipment. Maintain food service records. Complete requisitions for food and supply items. Follow basic dietetic principles to coordinate and audit meals Must have the ability to lift or carry large portions of food or ingredients in preparation of food serving and in the delivery/stocking of food items. Ability to work long hours while standing in a kitchen setting which may involve high temperatures. Supervisory duties will include, but are not limited to: Direct the operation of a small to moderate size facility kitchen, or serve as a shift supervisor in a large facility kitchen. Training and directing the daily work of food service staff and/or offenders engaged in related duties. Evaluate lower-level employees, youth, and/or other helpers in the preparation and serving of foods. Monitoring safety and sanitation standards in kitchens, dining rooms, and food preparation and storage areas. Develop menus which comply with the rules of nutrition in preparing well-balanced meals. Prepares work schedules reflecting shifts, days, and hours of work. Knowledge, skills & abilities In addition to those identified in the previous levels: Knowledge of storekeeping or inventory procedures. Ability to supervise and instruct employees, offenders, and/or other helpers in food preparation, planning, and coordination of menus. Ability to enter and update information in automated systems, spreadsheets, and databases. All you will need for success: Qualifications: One or more years of experience as a Food Service Worker with the Missouri Uniform Classification and Pay System; and possession of a high school diploma or proof of high school equivalency. OR Three or more years of commercial, industrial, or institutional cooking experience including one or more years in a supervisory capacity; and possession of a high school diploma or proof of high school equivalency. OR An Associate Degree OR 4 years of food service experience. (Substitutions may be allowed.) Special Requirement: A valid vehicle operator's license (Earned credit hours from an accredited college or university which included 15 earned credit hours in food preparation, Dietetics, Nutrition, Foods and Nutrition, Food Service Management, or a closely related area may substitute on a year-for-year basis for the required general experience at a rate of 30 earned credit hours for one year.) Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. More reasons to love this position: The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here . If you experience an accessibility issue while applying at mocareers.mo.gov, please contact courtney.a.hall@dss.mo.gov or call 573-526-0416. If you have questions about this position, please contact: hrc@dss.mo.gov . The State of Missouri is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Closing Date/Time: 2024-05-11
Introduction THIS IS A NEW CONTINUOUS EXAMINATION . The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended.This examination may be reopened as necessary and the names of additional candidates merged onto the existing list according to examination score. APPLY IMMEDIATELY AS THIS RECRUITMENT MAY CLOSE AT ANY TIME . Applications must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Applications will only be accepted on-line . Supplemental Questionnaire : A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Applications will only be accepted on-line. Failure to submit the Application or Supplemental Questionnaire will result in disqualification. DESCRIPTION ALAMEDA COUNTY HEALTH Alameda County Health is the local government agency that promotes and protects the health and well-being of all who live, work, learn, and play in Alameda County. We coordinate services and cultivate partnerships with community organizations and providers to help ensure access, organize, and deliver health care and services to people with Medi-Cal and without insurance, support resilient communities, and improve health for all. We focus on health equity by developing programs and systemic solutions that reduce disparities for the people and communities we serve. Alameda County Health’s departments and programs focus on services and support that provide care for the whole person. • The Behavioral Health Department provides mental health and substance use services for people with Medi-Cal and without insurance and supports people along their path to wellness, recovery, and resilience. • The Environmental Health Department works to keep our air, water, and food safe; it regulates, protects, and promotes the health of everyone in Alameda County by enforcing environmental health codes to reduce exposure to toxins and diseases. • The Public Health Department focuses on community and population-level health, preventing and addressing root causes of health inequity across a range of communicable and chronic diseases. • Alameda County Health also provides services through Housing and Homelessness Services, Emergency Medical Services Agency, HealthPAC, and Healthy Schools and Communities. PUBLIC HEALTH DEPARTMENT As part of Alameda County Health, the Public Health Department works in partnership with our local communities to ensure the optimal health and well-being of all people. We monitor health status and service delivery, prevent disease, mobilize communities, conduct outreach, and promote health policy and education. We actively seek partnerships and engage with the community to improve community health through a dynamic and responsive process that respects diversity, addresses health equity, and challenges us to provide for present and future generations. We are nurses, doctors, community psychologists, epidemiologists, dentists, medical social workers, physical and occupational therapists, dietitians, outreach workers, health educators, program managers, and pre-hospital care coordinators. THE POSITION Registered Nurse IIIs act as lead nurses, assist in providing direction, consultation, coordination and review of the work of professional nursing, and para-professional staff on an assigned team; precept nursing students; plan, implement, monitor and evaluate the delivery of nursing care services to individuals and communities; assist in the management of a program/project; and perform related duties as required. THE VACANCIES The current vacancies for this position are located in the Social Services Agency and in thefollowing programs of the Public Health Department; Adult Protective Services, Nurse Family Partnership, Nursing Administration, and Tuberculosis Control (TB). However, the eligible list resulting from this recruitment may be used to fill future vacancies in other program areas. SPECIAL REQUIREMENT: In addition to meeting the minimum qualifications below, these positions require possession of a current and valid California Public Health Nursing (PHN) certificate issued by the California Board of Registered Nursing. ALAMEDA COUNTY PUBLIC HEALTH NURSES Public Health Nurses (PHNs) work as part of multidisciplinary teams and are embedded inside well-funded comprehensive programs to ensure that our diverse, low-income, multi-stressed individuals, families, and communities are served in holistic ways. PHNs work in multiple programs/units as case managers, community engagement specialists, consultants, coordinators, educators, health screeners, inspectors, investigators, and vaccinators, in the areas of Children’s Medical Services, Central Referral and Intake, Chronic Disease, Communicable Disease, Community Engagement, Immunization Assistance, Correctional Health, Maternal, Child and Adolescent Health, Nurse Education, Nurse Recruitment, Occupational Health, Older Adults and Public Health Emergency Preparedness and Response. The Public Health Department maintains a Memorandum of Understanding with the Alameda County Social Services Agency for the provision of PH Nursing services to clients in the Departments of Adult and Aging Services (Adult Protective Services, Public Conservator, Public Guardian, and In-Home Supportive Services) and Children and Family Services (Foster Care Assessment Center and the Medically Fragile and Services to Enhance Early Development Units). Descriptions of some of these program/units are specifically highlighted below: PROGRAM OVERVIEW Adult Protective Services (APS) and Foster Care PHNs provide nursing case management services to clients with complicated chronic medical conditions. These conditions often render the client vulnerable to ongoing abuse and neglect and at risk for additional medical emergencies, further traumatizing clients and creating cycles of recidivism. Casework may include home visits (to client's residence, hospital, board & care home, health clinic, day program or skilled nursing facility) to conduct an assessment, engagement of the client and client's informal and formal support system in accordance with the service plan of the APS Social Worker, which is designed to reduce or eliminate risk for the client. PHNs will provide health education to clients and their caregivers and/or family and will advocate on behalf of clients for access to required medical services. PHN Case Managers may recognize and coordinate care for varying stages of dementia and cognition; identifying and facilitating appropriate level of care, which could lead to out-of-home placement (such as skilled-nursing facilities, board and cares etc.); facilitating the enrollment process and care provider selection for In-Home Support Services (IHSS) or the selection of other care appropriate providers; and coordinating services, such as Meals-on-Wheels, Friendly Visitors, transportation services (i.e. Paratransit). Nurse Family Partnership Nurse-Family Partnership is a home visiting program that partners nurses with low income first-time moms residing primarily in Oakland, in order to improve birth outcomes, increase self-sufficiency and improve child development. Case management services begin in pregnancy and continue until the child reaches two years old. During that time, families receive health education and assessments, child development information and screenings and help with goal setting so that they can create better lives for their child and themselves. Nursing Administration The Nursing Administration Office sits inside of the Public Health Nursing Division and is comprised of the Central Intake and Referral Unit, Education and Professional Development Unit, Public Health Nurse Recruitment and Retention Unit, Quality Improvement and Nurse Informatics Units, and Occupational Health Unit. Public Health Nurses (PHNs) as analysts, consultants, coordinators, educators, improvement specialists, and recruiters work as part of multi-disciplinary teams in the Nursing Administration Office to advance and strengthen the role, function, and development of PH Nursing services. Staff in the Nursing Administration Office collaborate with internal and external partners in the development of policy and professional nursing standards of care that support the health of Alameda County residents. Tuberculosis Control (TB) The Tuberculosis Control program staff includes public health nurses, community health outreach workers, physicians and clerical support staff working collectively toward the program's priorities and objectives to: Ensure early identification and reporting of all persons with TB and ensure timely completion of appropriate therapy; Ensure contacts to persons with infectious TB are promptly identified, examined, and if appropriate, complete treatment for latent TB infection (LTBI); Reduce occurrence of sentinel events (pediatric TB cases and TB deaths); and Identify persons (other than contacts) with LTBI at risk for progression to TB disease, and treatment of those persons with an effective drug regimen. TB staff also consults with physicians, schools, hospital nurses and others in the community on Tuberculosis. Additionally, they monitor the number of TB cases yearly and determine other steps that need to be taken to control Tuberculosis in Alameda County. IHSS Program The IHSS Program is a home visiting program across all 58 counties in California. The Alameda County Public Health Nurse primary role is to conduct an assessment/reassessment of clients that are at risk for out of home placement and to prevent premature institutionalization and/or nursing home placement. The program serves eligible individual across the lifespan who are aged, blind, and disabled to remain safely in their own homes. The public health nurse carries a caseload focused exclusively on IHSS recipients identified as having paramedical service needs for example GT feedings/Tracheostomy/diabetes management/home dialysis. The PHN conducts comprehensive in-home assessment and reassessment to address the medical, nursing, and psychosocial aspects of the client’s health. In addition, the PHN provides health education and management of chronic medical conditions. The PHN is expected to have knowledge of the health delivery system, applying the nursing process, comfortable conducting a thorough assessment, and communicate effectively with clients. Under the supervision of the Supervising Public Health Nurse (RN IV); the RN II/PHN serves as part of a multidisciplinary team who are responsible for assessing clients’ ability to live safely in their home by evaluating the risk for institutionalization, monitoring client’s progress through any prescribed rehabilitative, and providing case management in coordination with other departments, agencies, and health providers. IDEAL CANDIDATE The ideal candidate is an experienced public health nurse with solid clinical skills, who is a proven problem solver and effective team leader with the ability to work independently, demonstrate initiative, collaborate with community partners, and is dedicated to providing timely, courteous and knowledgeable consultation and education to clients, external community, health care partners, internal staff and team members. Additionally, the ideal candidate will possess the following competencies: Detail-oriented and able to review documentation of case management activities for accuracy and completeness Provide oversight to public health nurses who conduct case assessment/investigation, case management and care coordination services to high risk, low income Alameda County residents in their own homes, clinics, schools, or other community settings. Thrives in a rapidly-changing work environment. Able to shift direction and priorities as needed. Is proficient with entering, managing andanalyzing information from web-based information systems. Must have a commitment to providing the highest quality of services. Must be able to maintain focus and composure while responding to urgent situations requiring rapid response. Possess the ability to work with and embrace individuals from diverse backgrounds. Be an exceptional listener and analytical thinker/investigator who possesses strong written and verbal communication skills. Demonstrates competence in the following areas; analysis and assessment, interpreting and implementing policies, procedures and regulations as they relate to nursing,cultural competence, public health sciences, training, mentoring, leadership and systems thinking. This is a continuous filing exam with filing deadlines quarterly on thefourth Friday. The next filing deadlines are on the following date at 5:00 PM: February 29, 2024 May 24, 2024 August 23, 2024 November 20, 2024 February 28, 2025 MINIMUM QUALIFICATIONS Either I The equivalent of two years of full-time, recent experience within the last 5 years as a Registered Nurse II in the Alameda County classified service. Or II The equivalent of three years of full-time, recent nursing experience within the past 5 years, at a level of, or higher than, the Alameda County class of Registered Nurse II in a clinical and/or public health setting. SPECIAL REQUIREMENT: In addition to meeting the minimum qualifications below, these positions require possession of a current and valid California Public Health Nursing (PHN) certificate issued by the California Board of Registered Nursing. License: Possession of a current and valid license to practice as a Registered Nurse in the State of California. Some positions may require a valid California Motor Vehicle Operator's license. Certificate: Possession of a valid Basic Life Support (BLS), Cardiopulmonary Resuscitation (CPR), and Automated External Defibrillator (AED) certificates issued by the American Heart Association for professional healthcare providers. Additional Special Requirements: 1. In compliance with the Administrative Simplification provision of the Health Insurance Portability and Accountability Act of 1996 (HIPAA), employees in this classification are required to possess a National Provider Identifier (NPI) number prior to their first day on the job. 2. In compliance with Medicare regulations, employees in this classification are required to complete the "Medicare Enrollment Process for Physicians and non-Physician Practitioners" through the Centers for Medicare and Medicaid Services (CMS) of the U.S. Department of Health and Human Services, prior to their first day on the job. Active enrollment in Medicare is a condition of employment. Failure to attain or maintain active enrollment will result in termination. NOTE : The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of: Theories, principles, procedures, techniques, standards and practices of nursing and public health nursing. Current trends in public health and public nursing. Local, State and Federal codes and regulations governing the field of nursing and public health nursing practice. Wellness to illness continuum, including major disease processes to evaluate the condition of clients, families, and/or community. Disparities in health outcomes for vulnerable populations, including socio-economic and environmental factors affecting health equity. Ten Essential Public Health Services. Principles and practices of public health education and teaching, and interviewing, assessment, and counseling techniques. Health systems, agencies, community resources and patterns of referral. Basic principles and practices of supervision and leadership. Cultural, environmental, sociological and psychological differences and problems. Safety and infection control principles, practices and methods. Quality assurance and quality improvement indicators. Control and prevention of communicable and chronic disease. Mandated reporting requirements. Medical terminology and documentation. Basic auditing skills. Ability to: Facilitate and model effective written and oral communications with attention to linguistic preferences and cultural proficiency to influence behavior and improve health. Plan, organize, assign and evaluate the work of others. Understand, interpret, explain ad apply laws, regulations, policies and written and oral direction. Exercise interpersonal sensitivity and group interaction skills to establish and maintain effective working relationships. Gather and analyze data. Problem solve and draw logical conclusions. Prioritize work and coordinate several activities to meet critical deadlines. Work independently and adapt to change. Assess the health status and concerns of clients and communities. Assess, monitor, implement and evaluate program services and operations. Exercise sound independent judgement within scope of authority and practice. Evaluate the effectiveness of nursing interactions. Provide public health nursing services and case management. Maintain patient confidentiality. Respond effectively to emergency situations. Incorporate departmental core values and ethical standards of practice into all interactions with individuals, organizations and communities. EXAMINATION COMPONENTS The examination will consist of the following steps: A review of applicants' application to verify possession of minimum requirements. Those applicants who possess the minimum requirements for the class will move on to the next step in the examination process. A review of candidates’ Supplemental Questionnaires to determine the best qualified. Those candidates considered the best qualified will move on to the final step in the examination process. An oral interview which will be weighted as 100% of the candidates' final examination score. The oral interview may contain situational exercises. CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. We reserve the right to make changes to the announced examination components. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs . Selection Plan Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency: TENTATIVE SELECTION PLAN Deadline for Filing: 5:00PM, Friday, December 29, 2023 Continuous Review of Minimum Qualifications: Ongoing Screening for Best Qualified: Ongoing Civil Service Oral Examination: Ongoing Department Hiring Interviews: Ongoing *WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN* Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing . Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs . BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Employee Mortgage Loan Program Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com, @acgov.org, Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email boxes Noreply@jobaps.com and noreplyalamedacountyhr@acgov.org are routed to unmonitored mailboxes. If you have questions, please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Angelica Cuevas, HR Analyst Human Resource Services, County of Alameda (510) 271-5154 or email Angelica.Cuevas@acgov.org DISASTER SERVICE WORKER All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: Continuous
Apr 22, 2024
Full Time
Introduction THIS IS A NEW CONTINUOUS EXAMINATION . The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended.This examination may be reopened as necessary and the names of additional candidates merged onto the existing list according to examination score. APPLY IMMEDIATELY AS THIS RECRUITMENT MAY CLOSE AT ANY TIME . Applications must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Applications will only be accepted on-line . Supplemental Questionnaire : A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Applications will only be accepted on-line. Failure to submit the Application or Supplemental Questionnaire will result in disqualification. DESCRIPTION ALAMEDA COUNTY HEALTH Alameda County Health is the local government agency that promotes and protects the health and well-being of all who live, work, learn, and play in Alameda County. We coordinate services and cultivate partnerships with community organizations and providers to help ensure access, organize, and deliver health care and services to people with Medi-Cal and without insurance, support resilient communities, and improve health for all. We focus on health equity by developing programs and systemic solutions that reduce disparities for the people and communities we serve. Alameda County Health’s departments and programs focus on services and support that provide care for the whole person. • The Behavioral Health Department provides mental health and substance use services for people with Medi-Cal and without insurance and supports people along their path to wellness, recovery, and resilience. • The Environmental Health Department works to keep our air, water, and food safe; it regulates, protects, and promotes the health of everyone in Alameda County by enforcing environmental health codes to reduce exposure to toxins and diseases. • The Public Health Department focuses on community and population-level health, preventing and addressing root causes of health inequity across a range of communicable and chronic diseases. • Alameda County Health also provides services through Housing and Homelessness Services, Emergency Medical Services Agency, HealthPAC, and Healthy Schools and Communities. PUBLIC HEALTH DEPARTMENT As part of Alameda County Health, the Public Health Department works in partnership with our local communities to ensure the optimal health and well-being of all people. We monitor health status and service delivery, prevent disease, mobilize communities, conduct outreach, and promote health policy and education. We actively seek partnerships and engage with the community to improve community health through a dynamic and responsive process that respects diversity, addresses health equity, and challenges us to provide for present and future generations. We are nurses, doctors, community psychologists, epidemiologists, dentists, medical social workers, physical and occupational therapists, dietitians, outreach workers, health educators, program managers, and pre-hospital care coordinators. THE POSITION Registered Nurse IIIs act as lead nurses, assist in providing direction, consultation, coordination and review of the work of professional nursing, and para-professional staff on an assigned team; precept nursing students; plan, implement, monitor and evaluate the delivery of nursing care services to individuals and communities; assist in the management of a program/project; and perform related duties as required. THE VACANCIES The current vacancies for this position are located in the Social Services Agency and in thefollowing programs of the Public Health Department; Adult Protective Services, Nurse Family Partnership, Nursing Administration, and Tuberculosis Control (TB). However, the eligible list resulting from this recruitment may be used to fill future vacancies in other program areas. SPECIAL REQUIREMENT: In addition to meeting the minimum qualifications below, these positions require possession of a current and valid California Public Health Nursing (PHN) certificate issued by the California Board of Registered Nursing. ALAMEDA COUNTY PUBLIC HEALTH NURSES Public Health Nurses (PHNs) work as part of multidisciplinary teams and are embedded inside well-funded comprehensive programs to ensure that our diverse, low-income, multi-stressed individuals, families, and communities are served in holistic ways. PHNs work in multiple programs/units as case managers, community engagement specialists, consultants, coordinators, educators, health screeners, inspectors, investigators, and vaccinators, in the areas of Children’s Medical Services, Central Referral and Intake, Chronic Disease, Communicable Disease, Community Engagement, Immunization Assistance, Correctional Health, Maternal, Child and Adolescent Health, Nurse Education, Nurse Recruitment, Occupational Health, Older Adults and Public Health Emergency Preparedness and Response. The Public Health Department maintains a Memorandum of Understanding with the Alameda County Social Services Agency for the provision of PH Nursing services to clients in the Departments of Adult and Aging Services (Adult Protective Services, Public Conservator, Public Guardian, and In-Home Supportive Services) and Children and Family Services (Foster Care Assessment Center and the Medically Fragile and Services to Enhance Early Development Units). Descriptions of some of these program/units are specifically highlighted below: PROGRAM OVERVIEW Adult Protective Services (APS) and Foster Care PHNs provide nursing case management services to clients with complicated chronic medical conditions. These conditions often render the client vulnerable to ongoing abuse and neglect and at risk for additional medical emergencies, further traumatizing clients and creating cycles of recidivism. Casework may include home visits (to client's residence, hospital, board & care home, health clinic, day program or skilled nursing facility) to conduct an assessment, engagement of the client and client's informal and formal support system in accordance with the service plan of the APS Social Worker, which is designed to reduce or eliminate risk for the client. PHNs will provide health education to clients and their caregivers and/or family and will advocate on behalf of clients for access to required medical services. PHN Case Managers may recognize and coordinate care for varying stages of dementia and cognition; identifying and facilitating appropriate level of care, which could lead to out-of-home placement (such as skilled-nursing facilities, board and cares etc.); facilitating the enrollment process and care provider selection for In-Home Support Services (IHSS) or the selection of other care appropriate providers; and coordinating services, such as Meals-on-Wheels, Friendly Visitors, transportation services (i.e. Paratransit). Nurse Family Partnership Nurse-Family Partnership is a home visiting program that partners nurses with low income first-time moms residing primarily in Oakland, in order to improve birth outcomes, increase self-sufficiency and improve child development. Case management services begin in pregnancy and continue until the child reaches two years old. During that time, families receive health education and assessments, child development information and screenings and help with goal setting so that they can create better lives for their child and themselves. Nursing Administration The Nursing Administration Office sits inside of the Public Health Nursing Division and is comprised of the Central Intake and Referral Unit, Education and Professional Development Unit, Public Health Nurse Recruitment and Retention Unit, Quality Improvement and Nurse Informatics Units, and Occupational Health Unit. Public Health Nurses (PHNs) as analysts, consultants, coordinators, educators, improvement specialists, and recruiters work as part of multi-disciplinary teams in the Nursing Administration Office to advance and strengthen the role, function, and development of PH Nursing services. Staff in the Nursing Administration Office collaborate with internal and external partners in the development of policy and professional nursing standards of care that support the health of Alameda County residents. Tuberculosis Control (TB) The Tuberculosis Control program staff includes public health nurses, community health outreach workers, physicians and clerical support staff working collectively toward the program's priorities and objectives to: Ensure early identification and reporting of all persons with TB and ensure timely completion of appropriate therapy; Ensure contacts to persons with infectious TB are promptly identified, examined, and if appropriate, complete treatment for latent TB infection (LTBI); Reduce occurrence of sentinel events (pediatric TB cases and TB deaths); and Identify persons (other than contacts) with LTBI at risk for progression to TB disease, and treatment of those persons with an effective drug regimen. TB staff also consults with physicians, schools, hospital nurses and others in the community on Tuberculosis. Additionally, they monitor the number of TB cases yearly and determine other steps that need to be taken to control Tuberculosis in Alameda County. IHSS Program The IHSS Program is a home visiting program across all 58 counties in California. The Alameda County Public Health Nurse primary role is to conduct an assessment/reassessment of clients that are at risk for out of home placement and to prevent premature institutionalization and/or nursing home placement. The program serves eligible individual across the lifespan who are aged, blind, and disabled to remain safely in their own homes. The public health nurse carries a caseload focused exclusively on IHSS recipients identified as having paramedical service needs for example GT feedings/Tracheostomy/diabetes management/home dialysis. The PHN conducts comprehensive in-home assessment and reassessment to address the medical, nursing, and psychosocial aspects of the client’s health. In addition, the PHN provides health education and management of chronic medical conditions. The PHN is expected to have knowledge of the health delivery system, applying the nursing process, comfortable conducting a thorough assessment, and communicate effectively with clients. Under the supervision of the Supervising Public Health Nurse (RN IV); the RN II/PHN serves as part of a multidisciplinary team who are responsible for assessing clients’ ability to live safely in their home by evaluating the risk for institutionalization, monitoring client’s progress through any prescribed rehabilitative, and providing case management in coordination with other departments, agencies, and health providers. IDEAL CANDIDATE The ideal candidate is an experienced public health nurse with solid clinical skills, who is a proven problem solver and effective team leader with the ability to work independently, demonstrate initiative, collaborate with community partners, and is dedicated to providing timely, courteous and knowledgeable consultation and education to clients, external community, health care partners, internal staff and team members. Additionally, the ideal candidate will possess the following competencies: Detail-oriented and able to review documentation of case management activities for accuracy and completeness Provide oversight to public health nurses who conduct case assessment/investigation, case management and care coordination services to high risk, low income Alameda County residents in their own homes, clinics, schools, or other community settings. Thrives in a rapidly-changing work environment. Able to shift direction and priorities as needed. Is proficient with entering, managing andanalyzing information from web-based information systems. Must have a commitment to providing the highest quality of services. Must be able to maintain focus and composure while responding to urgent situations requiring rapid response. Possess the ability to work with and embrace individuals from diverse backgrounds. Be an exceptional listener and analytical thinker/investigator who possesses strong written and verbal communication skills. Demonstrates competence in the following areas; analysis and assessment, interpreting and implementing policies, procedures and regulations as they relate to nursing,cultural competence, public health sciences, training, mentoring, leadership and systems thinking. This is a continuous filing exam with filing deadlines quarterly on thefourth Friday. The next filing deadlines are on the following date at 5:00 PM: February 29, 2024 May 24, 2024 August 23, 2024 November 20, 2024 February 28, 2025 MINIMUM QUALIFICATIONS Either I The equivalent of two years of full-time, recent experience within the last 5 years as a Registered Nurse II in the Alameda County classified service. Or II The equivalent of three years of full-time, recent nursing experience within the past 5 years, at a level of, or higher than, the Alameda County class of Registered Nurse II in a clinical and/or public health setting. SPECIAL REQUIREMENT: In addition to meeting the minimum qualifications below, these positions require possession of a current and valid California Public Health Nursing (PHN) certificate issued by the California Board of Registered Nursing. License: Possession of a current and valid license to practice as a Registered Nurse in the State of California. Some positions may require a valid California Motor Vehicle Operator's license. Certificate: Possession of a valid Basic Life Support (BLS), Cardiopulmonary Resuscitation (CPR), and Automated External Defibrillator (AED) certificates issued by the American Heart Association for professional healthcare providers. Additional Special Requirements: 1. In compliance with the Administrative Simplification provision of the Health Insurance Portability and Accountability Act of 1996 (HIPAA), employees in this classification are required to possess a National Provider Identifier (NPI) number prior to their first day on the job. 2. In compliance with Medicare regulations, employees in this classification are required to complete the "Medicare Enrollment Process for Physicians and non-Physician Practitioners" through the Centers for Medicare and Medicaid Services (CMS) of the U.S. Department of Health and Human Services, prior to their first day on the job. Active enrollment in Medicare is a condition of employment. Failure to attain or maintain active enrollment will result in termination. NOTE : The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of: Theories, principles, procedures, techniques, standards and practices of nursing and public health nursing. Current trends in public health and public nursing. Local, State and Federal codes and regulations governing the field of nursing and public health nursing practice. Wellness to illness continuum, including major disease processes to evaluate the condition of clients, families, and/or community. Disparities in health outcomes for vulnerable populations, including socio-economic and environmental factors affecting health equity. Ten Essential Public Health Services. Principles and practices of public health education and teaching, and interviewing, assessment, and counseling techniques. Health systems, agencies, community resources and patterns of referral. Basic principles and practices of supervision and leadership. Cultural, environmental, sociological and psychological differences and problems. Safety and infection control principles, practices and methods. Quality assurance and quality improvement indicators. Control and prevention of communicable and chronic disease. Mandated reporting requirements. Medical terminology and documentation. Basic auditing skills. Ability to: Facilitate and model effective written and oral communications with attention to linguistic preferences and cultural proficiency to influence behavior and improve health. Plan, organize, assign and evaluate the work of others. Understand, interpret, explain ad apply laws, regulations, policies and written and oral direction. Exercise interpersonal sensitivity and group interaction skills to establish and maintain effective working relationships. Gather and analyze data. Problem solve and draw logical conclusions. Prioritize work and coordinate several activities to meet critical deadlines. Work independently and adapt to change. Assess the health status and concerns of clients and communities. Assess, monitor, implement and evaluate program services and operations. Exercise sound independent judgement within scope of authority and practice. Evaluate the effectiveness of nursing interactions. Provide public health nursing services and case management. Maintain patient confidentiality. Respond effectively to emergency situations. Incorporate departmental core values and ethical standards of practice into all interactions with individuals, organizations and communities. EXAMINATION COMPONENTS The examination will consist of the following steps: A review of applicants' application to verify possession of minimum requirements. Those applicants who possess the minimum requirements for the class will move on to the next step in the examination process. A review of candidates’ Supplemental Questionnaires to determine the best qualified. Those candidates considered the best qualified will move on to the final step in the examination process. An oral interview which will be weighted as 100% of the candidates' final examination score. The oral interview may contain situational exercises. CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. We reserve the right to make changes to the announced examination components. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs . Selection Plan Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency: TENTATIVE SELECTION PLAN Deadline for Filing: 5:00PM, Friday, December 29, 2023 Continuous Review of Minimum Qualifications: Ongoing Screening for Best Qualified: Ongoing Civil Service Oral Examination: Ongoing Department Hiring Interviews: Ongoing *WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN* Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing . Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs . BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Employee Mortgage Loan Program Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com, @acgov.org, Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email boxes Noreply@jobaps.com and noreplyalamedacountyhr@acgov.org are routed to unmonitored mailboxes. If you have questions, please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Angelica Cuevas, HR Analyst Human Resource Services, County of Alameda (510) 271-5154 or email Angelica.Cuevas@acgov.org DISASTER SERVICE WORKER All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: Continuous
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information FIRST DAY OF FILING: 12/15/2023 AT 8:00 A.M. - ONLINE FILING ONLY THIS EXAMINATION WILL REMAIN OPEN UNTIL THE NEEDS OF THE SERVICE ARE MET AND IS SUBJECT TO CLOSURE AT ANY TIME WITHOUT PRIOR NOTICE. EXAM NUMBER: T9072M REPOSTING INFORMATION: THIS ANNOUNCEMENT IS BEING REPOSTED TO REOPEN THE FILING DATE SPECIAL SALARY INFORMATION: Pursuant to County Code Section 6.10.050, a Critical Shortage Recruitment Rate is authorized for Children's Social Worker II permanently assigned to and working in the Antelope Valley, which consists of Palmdale and Lancaster offices. In addition, pursuant to County Code Section 6.10.060, a Critical Shortage Range of 10% has been approved for Children's Social Worker II permanently assigned to and working in the Antelope Valley, which consists of Palmdale and Lancaster offices. TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY DEFINITION: Performs a variety of social casework or related services in connection with child protective, program or adoption services. CLASSIFICATION STANDARDS: Positions allocable to this class report to a Supervising Children's Social Worker and are responsible for the supervision and placement of minors in need of protective services due to abuse, neglect, or exploitation, or perform social work services involved in adoption in planning with a child, the natural parents, and adoptive parents. All positions prepare detailed social studies on minors and their families, which include recommendations to the court, and are assigned the more difficult cases. Incumbents must possess a basic knowledge of the Welfare and Institutions Code regarding dependency cases, knowledge of appropriate resources and casework techniques needed to resolve child welfare problems, as well as knowledge of departmental policies and procedures. Essential Job Functions 1. Investigates referrals alleging child abuse, neglect, and/or exploitationby observing the child's well-being and living environment (e.g., body appearance and hygiene, which may require disrobing a child); interviewing clients* privately in-person; interviewing various individuals (e.g., reporting parties; suspected perpetrators; other adults with immediate access to the child; collaterals, such as teachers, doctors, counselors, neighbors, and clergy; etc.) through oral and written communication; consulting with other individuals/sources (e.g., peers, supervisors, service providers, medical/mental health professionals, law enforcement personnel, school officials, attorneys including County Counsel, court officials, liaisons involved in specialized programs, etc.); conducting home inspections and assessing prospective caregivers; monitoring visitations; researching existing information in hardcopy filing systems (e.g., case history files; court reports; official personal records, such as birth certificate; etc.) and on various computer databases (e.g., CWS/CMS, LRS, SDM, JAI, DOJ, LiveScan, CLETS, etc.); transporting clients, which includes lifting of children or car seats; and/or taking photographs of the child or the living environment (as necessary) in order to determine appropriate course of action (e.g., initiating preventative measures so that the child remains in the home, developing with the client a plan that resolves the situation, removing a child from the home, if necessary, etc.) and assess a family's strengths and needs in accordance with Federal and California State laws and regulations, the Core Practice Model (CPM), and department policies and procedures, and within established response times or time intervals. 2. Determines the validity of an allegation by reviewing and analyzing the relevant information (e.g. case history/court reports: patterns indicators of abuse and recommendations; school reports: absenteeism, attendance history, reporting party; medical/mental health reports: behavior indicators) gathered from numerous sources (e.g., observations of the child and his/her living environment; interviews with various individuals; case history files, plans, and records; monitored visit reports; medical/mental health information; criminal records; school reports; court reports; official personal records, such as birth certificates; computer-generated reports, including SDM and CWS/CMS; FCI etc.); and collaborating with others in analyzing information (e.g., clients, peers, supervisors, law enforcement, care givers, medical/mental health professionals, Regional Center representatives, etc.) in order to establish whether to promote a referral to a case, assess a child's and/or family's strengths and needs, and determine an appropriate service or course of action (e.g., making an emergency placement decision, placing a child into a suitable placement, transporting a child out-of-state or out-of-country with a vehicle, requesting a comprehensive psychological evaluation, obtaining medical information and/or a medical procedure, if necessary; voluntarily hospitalizing a child within a medical or mental health system; administering prescription drugs; etc.) that is in the child's and/or family's best interest, consistent and compliant with Federal and California State laws and regulations, the Core Practice Model, department policies and procedures, and within established response times or time intervals. 3. Ensures clients are provided welfare and protective services by driving to client's location and conducting monthly face to face visits with child, family, and caregivers; collaborating with the Child and Family Team (CFT) and others, as appropriate (e.g., clients, supervisors, co-workers, law enforcement personnel, medical/mental health professionals, court officials, school officials, community resources etc.), and following the most appropriate steps as prescribed by Federal and California State laws and regulations, the Core Practice Model, and Department policies and procedures in order to ensure the child is safe and the child and/or family receives the most appropriate and culturally relevant client services that is in the child's and family's best interest, and within established response times or time intervals. 4. Enters client-related data into various computerized systems that maintain client information by operating a computer system (e.g., CWS/CMS), reviewing client documents (e.g., personal identifications, medical/dental/psychological information, school information, birth certificates, marriage certificates, photographs, etc.) and/or computer-generated documents and forms, and following Department policy and procedures to ensure that client data is accurate, current and entered within established response times or time intervals. 5. Prepares a wide variety of documents (e.g., standardized forms and templates, legal notices and court reports, written reports, numerical log reports, memoranda, correspondence, referrals, mental health screening tool (MHST), cross reports to law enforcement, warrants, etc.) by using a personal computer with appropriate software programs (e.g., word processing); operating a computerized system (e.g., CWS/CMS, Referral Portal, and Structured Decision Making (SDM)); and/or filling out standard forms, consisting of narrative, fill-in blanks, and/or checkmark boxes in order to accomplish a variety of activities (e.g., document information; communicate pertinent information to others; notice parents, relatives, lawyers, etc.; initiate a process or course of action, such as a resource family home search; send information to community providers, Medical Hubs, etc.) in accordance with Federal and California State laws and regulations and Department policies and procedures, and within established response times or time intervals. 6. Maintains a variety of confidential information (e.g., completed standards forms; records of communication; contact information; certificates; determinations, referrals, and requests made; agreements reached; court documents; caseload logs; photographs; protected passwords; etc.) by organizing hardcopy data using a Departmental case management format and electronic data using a computerized system (e.g., CWS/CMS, the SITE, tablets and smart phone) in order document information and ensure the security and confidentiality of the documents in accordance with Federal and California State laws and regulations and Department policies and procedures. 7. Communicates information to a variety of individuals (e.g., the client(s), law enforcement personnel, attorneys, representatives from County and outside agencies, and the caregivers or service providers; etc.) on numerous issues (e.g., reasons for placement, availability of relinquishment, trans-racial adoptions, legal rights and responsibilities, court processes, non-case related general information, etc.) by explaining information in a patient and clear manner, both over the phone and in-person (i.e., driving to client's location); providing written information (e.g., instructions and pamphlets in their primary language, as necessary); defusing a hostile or high-stress situation (as appropriate); using active listening skills with the person; and/or applying motivational techniques in order to promote the emotional well-being of the child; encourage clients to utilize services that promote and cultivate a safe and stable environment for the child; ensure individuals are properly informed about any requests, processes, or actions taken; and ensure that any information provided is understood, complete, accurate, and in accordance with California State laws and regulations, the Core Practice Model, and Department policies and procedures related to confidentiality . 8. Provides client(s) with various services from the Department of Children and Family Services and/or other community resources (e.g., Upfront Assessment, CSAT, Independent Living Program, Adoption Assistance Program, Family Preservation Program, Alternative Response Services (ARS), Prevention and aftercare services, AB12, drug testing and rehabilitation programs, Department of Mental Health immediate and ongoing assessments and referrals, etc.) by identifying the client's need for other services and by either providing the client pertinent information to obtain the assistance or coordinating with a County department or other agency/community resource to arrange for service delivery (e.g., scheduling appointments for the client, directing the client for drug testing, transporting a child in a vehicle to a counseling session, etc.) in order to address the client's or the family's immediate or long-term basic needs (e.g., in physical/mental health, emancipation, substance abuse, housing, food, employment, child care, transportation, and education); monitor compliance with DCFS's case plan and/or court-ordered activities; or report and respond to incidents of suspected child abuse. 9. Resolves day-to-day issues and challenges (e.g. unable to find placement, scheduling visitation, monitors for visitation, tracking and adapting case plans and/or action plans, crisis management, etc.) presented by a variety of individuals (e.g., clients, the courts, co-workers, supervisors, administrators, etc.) by gathering and analyzing relevant information (e.g., placement search results, drug test results, criminal background checks, progress letters from service providers, minute orders, incident reports, medical needs and diagnosis, police reports, new referrals etc.); temporarily caring for children, which may require physical lifting and transportation; collaborating with other public and private agencies, social services programs, and community agencies (including law enforcement, juvenile justice, probation, group and resource family homes, medical personnel, school personnel, public health nurses, the courts, other emergency services, etc.); handling and mediating conflict among relevant parties; and communicating, consulting, and interacting with the appropriate individuals in order to ensure prompt and efficient delivery of client services in accordance with Federal and California State laws and regulations, the Core Practice Model, and Department policies and procedures. 10. Performs various court-related activities related to client services by examining case history and preparing court reports for hearings; filing petitions; obtaining/reviewing/following court orders; referencing the California Welfare & Institutions Code; preparing and serving warrants; obtaining information from attorneys and County Counsel; reviewing and requesting changes in court orders; coordinating transportation; transporting clients, including lifting children and car seats; providing notice to appropriate parties; completing and obtaining appropriate court-related paperwork (e.g., family law orders, medical reports, toxicology reports, pictures, historical documents, progress letters and certificates of completions of court-ordered programs, etc.); obtaining authorizations for various purposes; and testifying in court, etc. in order to ensure the protection of a child and the rights of the family; initiate a process related to client services (e.g., termination of parental rights, protective custody warrants, dependency hearings, in-and-out/removal of incarcerated parents, delinquency hearings, legal guardianships, etc.); make recommendations to the court; and ensure that all court documents are legally sufficient in accordance with Federal and California State laws and regulations and are completed within established response times or time intervals. 11. Stays current with knowledge related to children and family social services (e.g., Core Practice Model; changes in Federal and California State laws and regulations; changes in Department policies and procedures; developments in best practices; etc.) by attending professional conferences, training sessions, workshops, and facilitator certification; reviewing information obtained from Department memoranda, policy updates, staff meetings, the Internet, magazines, journals, newspapers, professional publications, etc. in order to determine its impact on providing effective client services and adapt to changes in Federal and State laws. 12. Represents the Department/program/unit at various meetings (e.g., CFTs, staff meetings; training sessions; conferences; community events; court hearings, meetings with specific groups, such as IEP, MCPC, Regional Center; etc.) by consulting with supervisor and other appropriate parties, driving to various locations, facilitating Child Family Team meetings, and collaborating with community resources/partners in order to orally communicate information to others; educate others and oneself on various topics; address concerns raised by relevant groups; and/or advocate for the child/family during the meeting to identify and address their underlying needs. 13. Drives a motor vehicle to perform most of the essential job functions listed above. *Clients include any individual who receives, uses, or is eligible for the services or offerings produced by the work unit, including a child, custodial and non-custodial parent(s), relative(s), significant other(s), legal guardian(s), caregiver(s), and prospective adoptive parent(s). Requirements SELECTION REQUIREMENTS: A Master's* degree from an accredited college or university with a major in Social Work, Marriage and Family Counseling, Psychological Counseling, Psychology, or Clinical Psychology . PHYSICAL CLASS III - MODERATE: This class requires that the incumbent stand or walk most of the time with bending, stooping, squatting, twisting, reaching, working on irregular surfaces, occasional lifting of objects weighing over 25 pounds, and frequent lifting of 10-25 pounds. LICENSE REQUIRED: A California Class C Driver License is required. Candidates must show proof of a driver's license before appointment and will be required to obtain a copy of their driving record from the California State Department of Motor Vehicles before being appointed. A copy of the driving record must be presented at the time of appointment. License must not be suspended, restricted, or revoked. Also, a personal vehicle will be required at the time of appointment in order to perform the essential functions. AN APPLICANT WHOSE DRIVING RECORD SHOWS FOUR (4) OR MORE MOVING VIOLATIONS WITHIN THE LAST TWO YEARS WILL NOT BE APPOINTED. SPECIAL REQUIREMENT INFORMATION: *To qualify, applicants MUST possess a Master's degree and include a legible copy of the official diploma or official transcripts or official letter from the accredited institution's registrar's office , which shows the area of specialization with your online application or within 15 calendar days from the date of filing. Additional Information EXAMINATION CONTENT: This examination will consist of TWO (2) parts: PART I - An unproctored multiple choice test weighted 40% that will assess Deductive Reasoning, Deciding and Initiating Action, Working with People, Persuading and Influencing, Planning and Organizing, and Delivering Results and Meeting Customer Expectations. IN ACCORDANCE WITH CIVIL SERVICE RULE 7.19, THE WRITTEN TEST MATERIALS ARE STANDARDIZED AND COPYRIGHTED; AND THEREFORE, NOT SUBJECT TO REVIEW. ONLY APPLICANTS WHO ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON PART I WILL BE INVITED TO THE STRUCTURED ORAL INTERVIEW (PART II). PART II : A structured interview weighted 60% that will assess Professional/Technical Knowledge in Child Welfare Practices, Case Management, provisions of the California Welfare and Institutions Code, Federal Laws and regulations; Client Focus; Handling Conflict; Oral Communication; Integrity and Ethics; Stress Tolerance; Adaptability; and Cultural Sensitivity. Applicants must achieve a passing score of 70% or higher on each weighted part of the examination in order to be placed on the Eligible Register. TRANSFER OF TEST COMPONENTS: - Applicants who have taken identical components recently for other exams may have their scores automatically transferred to this examination. - This examination contains test components that may be used in the future for new examinations and your test scores may be transferred. TEST PREPARATION: Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help you preparing for the test, we advise you to review all related materials that you deem necessary. - An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/. Please click on "Find A Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section. - Additional online practice tests are available at https://www.shldirect.com/en-us/practicetests/ ELIGIBILITY INFORMATION: The names of candidates receiving a passing score on this examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. Applications will be processed on an as-received basis and promulgated to the eligible register accordingly. Scores cannot be given over the telephone. NO PERSON MAY COMPETE FOR THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. SELECTIVE CERTIFICATION: If there is a need to make appointments for special bilingual skills, to serve the County population, a selective certification list may be instituted in accordance with Civil Service 11.03. Applicants who know any language other than English may indicate on the application. Their bilingual skills will be tested before they are added to the list. SPECIAL INFORMATION: FINGERPRINTING CLEARANCE AND BACKGROUND INVESTIGATION: Department of Children and Family Services employees are fingerprinted and subject to criminal background check by the State Department of Justice and Federal Bureau of Investigation. Employment/Promotion is contingent upon passing the background checks. An individual with job-related convictions as defined by the County policy (PPG 514) or the requirements of a "sensitive position" may be withheld from appointment or may be discharged. APPOINTMENT INFORMATION: Candidates who are selected for employment must successfully complete the pre-employment requirements, which include fingerprint clearance and background investigations, medical examination and psychological evaluation. Appointees must be willing to work after hours, weekend shifts and holidays. VACANCY INFORMATION: The eligible register resulting from this examination will be used to fill vacancies throughout the Department of Children and Family Services. AVAILABLE SHIFT: ANY APPLICATION AND FILING INFORMATION: All applicants MUST complete the filing process ONLINE (via electronic submission). Applications submitted by U.S. mail, fax, or in person will not be accepted. Applicants are required to submit a standard Los Angeles County Employment Application online and complete the Supplemental Questionnaire to be considered for this examination. Paper applications and/or resumes cannot be accepted in lieu of online applications. We must receive your application and additional documents, if any, by 5:00 p.m. (PT) on or before the last day of filing. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Selection Requirements . Provide any relevant education, training, and experience in the spaces provided, so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Note: If you are unable to attach the required documents, you may e-mail them to dcfsexams@dcfs.lacounty.gov within 15 calendar days from the date of filing. You may also fax the documents to (213) 738-6470. Please make sure to reference your full name (Last, First name), examination title and number on the subject line of your e-mail or in your fax. Apply online by clicking on the " APPLY " tab for this posting. You can also track the status of your application by using this website. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. COVID-19 VACCINATION: County workforce members working in health care facilities must be fully vaccinated against COVID-19 as a condition of employment. Impacted workforce members include County Social Workers and Supervising County Social Workers who are assigned to work in health care facilities. Successful candidates for these positions must submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT LIBRARIES: For candidates who may not have regular access to a computer or the Internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. California Relay Services Phone: (800) 735-2922 ADA Coordinator: Department of Human Resources (DHR) ADA Coordinator Email: TestingAccommodations@hr.lacounty.gov Teletype Phone: ( 800) 899-4099 Alternate Teletype Phone: (800) 897-0077 Department Contact Name: Bryant Espinoza Department Contact Phone: (213) 351-5898 Department Contact Email: dcfsexams@dcfs.lacounty.gov For detailed information, please click here
Apr 22, 2024
Full Time
Position/Program Information FIRST DAY OF FILING: 12/15/2023 AT 8:00 A.M. - ONLINE FILING ONLY THIS EXAMINATION WILL REMAIN OPEN UNTIL THE NEEDS OF THE SERVICE ARE MET AND IS SUBJECT TO CLOSURE AT ANY TIME WITHOUT PRIOR NOTICE. EXAM NUMBER: T9072M REPOSTING INFORMATION: THIS ANNOUNCEMENT IS BEING REPOSTED TO REOPEN THE FILING DATE SPECIAL SALARY INFORMATION: Pursuant to County Code Section 6.10.050, a Critical Shortage Recruitment Rate is authorized for Children's Social Worker II permanently assigned to and working in the Antelope Valley, which consists of Palmdale and Lancaster offices. In addition, pursuant to County Code Section 6.10.060, a Critical Shortage Range of 10% has been approved for Children's Social Worker II permanently assigned to and working in the Antelope Valley, which consists of Palmdale and Lancaster offices. TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY DEFINITION: Performs a variety of social casework or related services in connection with child protective, program or adoption services. CLASSIFICATION STANDARDS: Positions allocable to this class report to a Supervising Children's Social Worker and are responsible for the supervision and placement of minors in need of protective services due to abuse, neglect, or exploitation, or perform social work services involved in adoption in planning with a child, the natural parents, and adoptive parents. All positions prepare detailed social studies on minors and their families, which include recommendations to the court, and are assigned the more difficult cases. Incumbents must possess a basic knowledge of the Welfare and Institutions Code regarding dependency cases, knowledge of appropriate resources and casework techniques needed to resolve child welfare problems, as well as knowledge of departmental policies and procedures. Essential Job Functions 1. Investigates referrals alleging child abuse, neglect, and/or exploitationby observing the child's well-being and living environment (e.g., body appearance and hygiene, which may require disrobing a child); interviewing clients* privately in-person; interviewing various individuals (e.g., reporting parties; suspected perpetrators; other adults with immediate access to the child; collaterals, such as teachers, doctors, counselors, neighbors, and clergy; etc.) through oral and written communication; consulting with other individuals/sources (e.g., peers, supervisors, service providers, medical/mental health professionals, law enforcement personnel, school officials, attorneys including County Counsel, court officials, liaisons involved in specialized programs, etc.); conducting home inspections and assessing prospective caregivers; monitoring visitations; researching existing information in hardcopy filing systems (e.g., case history files; court reports; official personal records, such as birth certificate; etc.) and on various computer databases (e.g., CWS/CMS, LRS, SDM, JAI, DOJ, LiveScan, CLETS, etc.); transporting clients, which includes lifting of children or car seats; and/or taking photographs of the child or the living environment (as necessary) in order to determine appropriate course of action (e.g., initiating preventative measures so that the child remains in the home, developing with the client a plan that resolves the situation, removing a child from the home, if necessary, etc.) and assess a family's strengths and needs in accordance with Federal and California State laws and regulations, the Core Practice Model (CPM), and department policies and procedures, and within established response times or time intervals. 2. Determines the validity of an allegation by reviewing and analyzing the relevant information (e.g. case history/court reports: patterns indicators of abuse and recommendations; school reports: absenteeism, attendance history, reporting party; medical/mental health reports: behavior indicators) gathered from numerous sources (e.g., observations of the child and his/her living environment; interviews with various individuals; case history files, plans, and records; monitored visit reports; medical/mental health information; criminal records; school reports; court reports; official personal records, such as birth certificates; computer-generated reports, including SDM and CWS/CMS; FCI etc.); and collaborating with others in analyzing information (e.g., clients, peers, supervisors, law enforcement, care givers, medical/mental health professionals, Regional Center representatives, etc.) in order to establish whether to promote a referral to a case, assess a child's and/or family's strengths and needs, and determine an appropriate service or course of action (e.g., making an emergency placement decision, placing a child into a suitable placement, transporting a child out-of-state or out-of-country with a vehicle, requesting a comprehensive psychological evaluation, obtaining medical information and/or a medical procedure, if necessary; voluntarily hospitalizing a child within a medical or mental health system; administering prescription drugs; etc.) that is in the child's and/or family's best interest, consistent and compliant with Federal and California State laws and regulations, the Core Practice Model, department policies and procedures, and within established response times or time intervals. 3. Ensures clients are provided welfare and protective services by driving to client's location and conducting monthly face to face visits with child, family, and caregivers; collaborating with the Child and Family Team (CFT) and others, as appropriate (e.g., clients, supervisors, co-workers, law enforcement personnel, medical/mental health professionals, court officials, school officials, community resources etc.), and following the most appropriate steps as prescribed by Federal and California State laws and regulations, the Core Practice Model, and Department policies and procedures in order to ensure the child is safe and the child and/or family receives the most appropriate and culturally relevant client services that is in the child's and family's best interest, and within established response times or time intervals. 4. Enters client-related data into various computerized systems that maintain client information by operating a computer system (e.g., CWS/CMS), reviewing client documents (e.g., personal identifications, medical/dental/psychological information, school information, birth certificates, marriage certificates, photographs, etc.) and/or computer-generated documents and forms, and following Department policy and procedures to ensure that client data is accurate, current and entered within established response times or time intervals. 5. Prepares a wide variety of documents (e.g., standardized forms and templates, legal notices and court reports, written reports, numerical log reports, memoranda, correspondence, referrals, mental health screening tool (MHST), cross reports to law enforcement, warrants, etc.) by using a personal computer with appropriate software programs (e.g., word processing); operating a computerized system (e.g., CWS/CMS, Referral Portal, and Structured Decision Making (SDM)); and/or filling out standard forms, consisting of narrative, fill-in blanks, and/or checkmark boxes in order to accomplish a variety of activities (e.g., document information; communicate pertinent information to others; notice parents, relatives, lawyers, etc.; initiate a process or course of action, such as a resource family home search; send information to community providers, Medical Hubs, etc.) in accordance with Federal and California State laws and regulations and Department policies and procedures, and within established response times or time intervals. 6. Maintains a variety of confidential information (e.g., completed standards forms; records of communication; contact information; certificates; determinations, referrals, and requests made; agreements reached; court documents; caseload logs; photographs; protected passwords; etc.) by organizing hardcopy data using a Departmental case management format and electronic data using a computerized system (e.g., CWS/CMS, the SITE, tablets and smart phone) in order document information and ensure the security and confidentiality of the documents in accordance with Federal and California State laws and regulations and Department policies and procedures. 7. Communicates information to a variety of individuals (e.g., the client(s), law enforcement personnel, attorneys, representatives from County and outside agencies, and the caregivers or service providers; etc.) on numerous issues (e.g., reasons for placement, availability of relinquishment, trans-racial adoptions, legal rights and responsibilities, court processes, non-case related general information, etc.) by explaining information in a patient and clear manner, both over the phone and in-person (i.e., driving to client's location); providing written information (e.g., instructions and pamphlets in their primary language, as necessary); defusing a hostile or high-stress situation (as appropriate); using active listening skills with the person; and/or applying motivational techniques in order to promote the emotional well-being of the child; encourage clients to utilize services that promote and cultivate a safe and stable environment for the child; ensure individuals are properly informed about any requests, processes, or actions taken; and ensure that any information provided is understood, complete, accurate, and in accordance with California State laws and regulations, the Core Practice Model, and Department policies and procedures related to confidentiality . 8. Provides client(s) with various services from the Department of Children and Family Services and/or other community resources (e.g., Upfront Assessment, CSAT, Independent Living Program, Adoption Assistance Program, Family Preservation Program, Alternative Response Services (ARS), Prevention and aftercare services, AB12, drug testing and rehabilitation programs, Department of Mental Health immediate and ongoing assessments and referrals, etc.) by identifying the client's need for other services and by either providing the client pertinent information to obtain the assistance or coordinating with a County department or other agency/community resource to arrange for service delivery (e.g., scheduling appointments for the client, directing the client for drug testing, transporting a child in a vehicle to a counseling session, etc.) in order to address the client's or the family's immediate or long-term basic needs (e.g., in physical/mental health, emancipation, substance abuse, housing, food, employment, child care, transportation, and education); monitor compliance with DCFS's case plan and/or court-ordered activities; or report and respond to incidents of suspected child abuse. 9. Resolves day-to-day issues and challenges (e.g. unable to find placement, scheduling visitation, monitors for visitation, tracking and adapting case plans and/or action plans, crisis management, etc.) presented by a variety of individuals (e.g., clients, the courts, co-workers, supervisors, administrators, etc.) by gathering and analyzing relevant information (e.g., placement search results, drug test results, criminal background checks, progress letters from service providers, minute orders, incident reports, medical needs and diagnosis, police reports, new referrals etc.); temporarily caring for children, which may require physical lifting and transportation; collaborating with other public and private agencies, social services programs, and community agencies (including law enforcement, juvenile justice, probation, group and resource family homes, medical personnel, school personnel, public health nurses, the courts, other emergency services, etc.); handling and mediating conflict among relevant parties; and communicating, consulting, and interacting with the appropriate individuals in order to ensure prompt and efficient delivery of client services in accordance with Federal and California State laws and regulations, the Core Practice Model, and Department policies and procedures. 10. Performs various court-related activities related to client services by examining case history and preparing court reports for hearings; filing petitions; obtaining/reviewing/following court orders; referencing the California Welfare & Institutions Code; preparing and serving warrants; obtaining information from attorneys and County Counsel; reviewing and requesting changes in court orders; coordinating transportation; transporting clients, including lifting children and car seats; providing notice to appropriate parties; completing and obtaining appropriate court-related paperwork (e.g., family law orders, medical reports, toxicology reports, pictures, historical documents, progress letters and certificates of completions of court-ordered programs, etc.); obtaining authorizations for various purposes; and testifying in court, etc. in order to ensure the protection of a child and the rights of the family; initiate a process related to client services (e.g., termination of parental rights, protective custody warrants, dependency hearings, in-and-out/removal of incarcerated parents, delinquency hearings, legal guardianships, etc.); make recommendations to the court; and ensure that all court documents are legally sufficient in accordance with Federal and California State laws and regulations and are completed within established response times or time intervals. 11. Stays current with knowledge related to children and family social services (e.g., Core Practice Model; changes in Federal and California State laws and regulations; changes in Department policies and procedures; developments in best practices; etc.) by attending professional conferences, training sessions, workshops, and facilitator certification; reviewing information obtained from Department memoranda, policy updates, staff meetings, the Internet, magazines, journals, newspapers, professional publications, etc. in order to determine its impact on providing effective client services and adapt to changes in Federal and State laws. 12. Represents the Department/program/unit at various meetings (e.g., CFTs, staff meetings; training sessions; conferences; community events; court hearings, meetings with specific groups, such as IEP, MCPC, Regional Center; etc.) by consulting with supervisor and other appropriate parties, driving to various locations, facilitating Child Family Team meetings, and collaborating with community resources/partners in order to orally communicate information to others; educate others and oneself on various topics; address concerns raised by relevant groups; and/or advocate for the child/family during the meeting to identify and address their underlying needs. 13. Drives a motor vehicle to perform most of the essential job functions listed above. *Clients include any individual who receives, uses, or is eligible for the services or offerings produced by the work unit, including a child, custodial and non-custodial parent(s), relative(s), significant other(s), legal guardian(s), caregiver(s), and prospective adoptive parent(s). Requirements SELECTION REQUIREMENTS: A Master's* degree from an accredited college or university with a major in Social Work, Marriage and Family Counseling, Psychological Counseling, Psychology, or Clinical Psychology . PHYSICAL CLASS III - MODERATE: This class requires that the incumbent stand or walk most of the time with bending, stooping, squatting, twisting, reaching, working on irregular surfaces, occasional lifting of objects weighing over 25 pounds, and frequent lifting of 10-25 pounds. LICENSE REQUIRED: A California Class C Driver License is required. Candidates must show proof of a driver's license before appointment and will be required to obtain a copy of their driving record from the California State Department of Motor Vehicles before being appointed. A copy of the driving record must be presented at the time of appointment. License must not be suspended, restricted, or revoked. Also, a personal vehicle will be required at the time of appointment in order to perform the essential functions. AN APPLICANT WHOSE DRIVING RECORD SHOWS FOUR (4) OR MORE MOVING VIOLATIONS WITHIN THE LAST TWO YEARS WILL NOT BE APPOINTED. SPECIAL REQUIREMENT INFORMATION: *To qualify, applicants MUST possess a Master's degree and include a legible copy of the official diploma or official transcripts or official letter from the accredited institution's registrar's office , which shows the area of specialization with your online application or within 15 calendar days from the date of filing. Additional Information EXAMINATION CONTENT: This examination will consist of TWO (2) parts: PART I - An unproctored multiple choice test weighted 40% that will assess Deductive Reasoning, Deciding and Initiating Action, Working with People, Persuading and Influencing, Planning and Organizing, and Delivering Results and Meeting Customer Expectations. IN ACCORDANCE WITH CIVIL SERVICE RULE 7.19, THE WRITTEN TEST MATERIALS ARE STANDARDIZED AND COPYRIGHTED; AND THEREFORE, NOT SUBJECT TO REVIEW. ONLY APPLICANTS WHO ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON PART I WILL BE INVITED TO THE STRUCTURED ORAL INTERVIEW (PART II). PART II : A structured interview weighted 60% that will assess Professional/Technical Knowledge in Child Welfare Practices, Case Management, provisions of the California Welfare and Institutions Code, Federal Laws and regulations; Client Focus; Handling Conflict; Oral Communication; Integrity and Ethics; Stress Tolerance; Adaptability; and Cultural Sensitivity. Applicants must achieve a passing score of 70% or higher on each weighted part of the examination in order to be placed on the Eligible Register. TRANSFER OF TEST COMPONENTS: - Applicants who have taken identical components recently for other exams may have their scores automatically transferred to this examination. - This examination contains test components that may be used in the future for new examinations and your test scores may be transferred. TEST PREPARATION: Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help you preparing for the test, we advise you to review all related materials that you deem necessary. - An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/. Please click on "Find A Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section. - Additional online practice tests are available at https://www.shldirect.com/en-us/practicetests/ ELIGIBILITY INFORMATION: The names of candidates receiving a passing score on this examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. Applications will be processed on an as-received basis and promulgated to the eligible register accordingly. Scores cannot be given over the telephone. NO PERSON MAY COMPETE FOR THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. SELECTIVE CERTIFICATION: If there is a need to make appointments for special bilingual skills, to serve the County population, a selective certification list may be instituted in accordance with Civil Service 11.03. Applicants who know any language other than English may indicate on the application. Their bilingual skills will be tested before they are added to the list. SPECIAL INFORMATION: FINGERPRINTING CLEARANCE AND BACKGROUND INVESTIGATION: Department of Children and Family Services employees are fingerprinted and subject to criminal background check by the State Department of Justice and Federal Bureau of Investigation. Employment/Promotion is contingent upon passing the background checks. An individual with job-related convictions as defined by the County policy (PPG 514) or the requirements of a "sensitive position" may be withheld from appointment or may be discharged. APPOINTMENT INFORMATION: Candidates who are selected for employment must successfully complete the pre-employment requirements, which include fingerprint clearance and background investigations, medical examination and psychological evaluation. Appointees must be willing to work after hours, weekend shifts and holidays. VACANCY INFORMATION: The eligible register resulting from this examination will be used to fill vacancies throughout the Department of Children and Family Services. AVAILABLE SHIFT: ANY APPLICATION AND FILING INFORMATION: All applicants MUST complete the filing process ONLINE (via electronic submission). Applications submitted by U.S. mail, fax, or in person will not be accepted. Applicants are required to submit a standard Los Angeles County Employment Application online and complete the Supplemental Questionnaire to be considered for this examination. Paper applications and/or resumes cannot be accepted in lieu of online applications. We must receive your application and additional documents, if any, by 5:00 p.m. (PT) on or before the last day of filing. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Selection Requirements . Provide any relevant education, training, and experience in the spaces provided, so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Note: If you are unable to attach the required documents, you may e-mail them to dcfsexams@dcfs.lacounty.gov within 15 calendar days from the date of filing. You may also fax the documents to (213) 738-6470. Please make sure to reference your full name (Last, First name), examination title and number on the subject line of your e-mail or in your fax. Apply online by clicking on the " APPLY " tab for this posting. You can also track the status of your application by using this website. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. COVID-19 VACCINATION: County workforce members working in health care facilities must be fully vaccinated against COVID-19 as a condition of employment. Impacted workforce members include County Social Workers and Supervising County Social Workers who are assigned to work in health care facilities. Successful candidates for these positions must submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT LIBRARIES: For candidates who may not have regular access to a computer or the Internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. California Relay Services Phone: (800) 735-2922 ADA Coordinator: Department of Human Resources (DHR) ADA Coordinator Email: TestingAccommodations@hr.lacounty.gov Teletype Phone: ( 800) 899-4099 Alternate Teletype Phone: (800) 897-0077 Department Contact Name: Bryant Espinoza Department Contact Phone: (213) 351-5898 Department Contact Email: dcfsexams@dcfs.lacounty.gov For detailed information, please click here
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information FILING PERIOD: MAY 1, 2024 8:00 A.M. (PT)- MAY 31, 2024 5:00 P.M. (PT). EXAM NUMBER: T9072Q TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY DEFINITION: Performs a variety of social casework or related services in connection with child protective, program or adoption services. POSITION DESCRIPTION: Positions allocable to this class report to a Supervising Children's Social Worker and are responsible for the supervision and placement of minors in need of protective services due to abuse, neglect, or exploitation or performs social work services involved in adoption in planning with a child, the natural parents, and adoptive parents. All positions prepare detailed social studies on minors, and their families which include recommendations to the court and are assigned the more difficult cases. Incumbents must possess comprehensive knowledge of the Department’s policies, procedures, mission, objectives and interrelationships of various program areas; thorough knowledge of child welfare program issues, service delivery practices and techniques, social casework theory and practice; thorough knowledge of Welfare and Institutions Code regarding dependency cases; and the ability to effectively communicate orally and in writing; and be able to exercise sound professional judgment in evaluating children’s welfare situations. Essential Job Functions Investigates referrals alleging child abuse, neglect, and/or exploitation by observing the child's well-being and living environment (e.g., body appearance and hygiene, which may require disrobing a child); interviewing clients* privately in-person; interviewing various individuals (e.g., reporting parties; suspected perpetrators; other adults with immediate access to the child; collaterals, such as teachers, doctors, counselors, neighbors, and clergy; etc.) through oral and written communication; consulting with other individuals/sources (e.g., peers, supervisors, service providers, medical/mental health professionals, law enforcement personnel, school officials, attorneys including County Counsel, court officials, liaisons involved in specialized programs, etc.); conducting home inspections and assessing prospective caregivers; monitoring visitations; researching existing information in hardcopy filing systems (e.g., case history files; court reports; official personal records, such as birth certificate; etc.) and on various computer databases (e.g., CWS/CMS, LRS, SDM, JAI, DOJ, Live Scan, CLETS, etc.); transporting clients, which includes lifting of children or car seats; and/or taking photographs of the child or the living environment (as necessary) in order to determine appropriate course of action (e.g., initiating preventative measures so that the child remains in the home, developing with the client a plan that resolves the situation, removing a child from the home, if necessary, etc.) and assess a family's strengths and needs in accordance with Federal and California State laws and regulations, the Core Practice Model (CPM), and department policies and procedures, and within established response times or time intervals. Determines the validity of an allegation by reviewing and analyzing the relevant information (e.g. case history/court reports: patterns indicators of abuse and recommendations; school reports: absenteeism, attendance history, reporting party; medical/mental health reports: behavior indicators) gathered from numerous sources (e.g., observations of the child and his/her living environment; interviews with various individuals; case history files, plans, and records; monitored visit reports; medical/mental health information; criminal records; school reports; court reports; official personal records, such as birth certificates; computer-generated reports, including SDM and CWS/CMS; FCI etc.); and collaborating with others in analyzing information (e.g., clients, peers, supervisors, law enforcement, care givers, medical/mental health professionals, Regional Center representatives, etc.) in order to establish whether to promote a referral to a case, assess a child's and/or family's strengths and needs, and determine an appropriate service or course of action (e.g., making an emergency placement decision, placing a child into a suitable placement, transporting a child out-of-state or out-of-country with a vehicle, requesting a comprehensive psychological evaluation, obtaining medical information and/or a medical procedure, if necessary; voluntarily hospitalizing a child within a medical or mental health system; administering prescription drugs; etc.) that is in the child's and/or family's best interest, consistent and compliant with Federal and California State laws and regulations, the Core Practice Model, department policies and procedures, and within established response times or time intervals. Ensures clients are provided welfare and protective services by driving to client's location and conducting monthly face to face visits with child, family, and caregivers; collaborating with the Child and Family Team (CFT) and others, as appropriate (e.g., clients, supervisors, co-workers, law enforcement personnel, medical/mental health professionals, court officials, school officials, community resources etc.), and following the most appropriate steps as prescribed by Federal and California State laws and regulations, the Core Practice Model, and Department policies and procedures in order to ensure the child is safe and the child and/or family receives the most appropriate and culturally relevant client services that is in the child's and family's best interest, and within established response times or time intervals. Enters client-related data into various computerized systems that maintain client information by operating a computer system (e.g., CWS/CMS), reviewing client documents (e.g., personal identifications, medical/dental/psychological information, school information, birth certificates, marriage certificates, photographs, etc.) and/or computer-generated documents and forms, and following Department policy and procedures to ensure that client data is accurate, current and entered within established response times or time intervals. Prepares a wide variety of documents (e.g., standardized forms and templates, legal notices and court reports, written reports, numerical log reports, memoranda, correspondence, referrals, mental health screening tool (MHST), cross reports to law enforcement, warrants, etc.) by using a personal computer with appropriate software programs (e.g., word processing); operating a computerized system (e.g., CWS/CMS, Referral Portal, and Structured Decision Making (SDM)); and/or filling out standard forms, consisting of narrative, fill-in blanks, and/or checkmark boxes in order to accomplish a variety of activities (e.g., document information; communicate pertinent information to others; notice parents, relatives, lawyers, etc.; initiate a process or course of action, such as a resource family home search; send information to community providers, Medical Hubs, etc.) in accordance with Federal and California State laws and regulations and Department policies and procedures, and within established response times or time intervals. Maintains a variety of confidential information (e.g., completed standards forms; records of communication; contact information; certificates; determinations, referrals, and requests made; agreements reached; court documents; caseload logs; photographs; protected passwords; etc.) by organizing hardcopy data using a Departmental case management format and electronic data using a computerized system (e.g., CWS/CMS, the SITE, tablets and smart phone) in order document information and ensure the security and confidentiality of the documents in accordance with Federal and California State laws and regulations and Department policies and procedures. Communicates information to a variety of individuals (e.g., the client(s), law enforcement personnel, attorneys, representatives from County and outside agencies, and the caregivers or service providers; etc.) on numerous issues (e.g., reasons for placement, availability of relinquishment, trans-racial adoptions, legal rights and responsibilities, court processes, non-case related general information, etc.) by explaining information in a patient and clear manner, both over the phone and in-person (i.e., driving to client's location); providing written information (e.g., instructions and pamphlets in their primary language, as necessary); defusing a hostile or high stress situation (as appropriate); using active listening skills with the person; and/or applying motivational techniques in order to promote the emotional well-being of the child; encourage clients to utilize services that promote and cultivate a safe and stable environment for the child; ensure individuals are properly informed about any requests, processes, or actions taken; and ensure that any information provided is understood, complete, accurate, and in accordance with California State laws and regulations, the Core Practice Model, and Department policies and procedures related to confidentiality. Provides client(s) with various services from the Department of Children and Family Services and/or other community resources (e.g., Upfront Assessment, CSAT, Independent Living Program, Adoption Assistance Program, Family Preservation Program, Alternative Response Services (ARS), Prevention and aftercare services, AB12, drug testing and rehabilitation programs, Department of Mental Health immediate and ongoing assessments and referrals, etc.) by identifying the client's need for other services and by either providing the client pertinent information to obtain the assistance or coordinating with a County department or other agency/community resource to arrange for service delivery (e.g., scheduling appointments for the client, directing the client for drug testing, transporting a child in a vehicle to a counseling session, etc.) in order to address the client's or the family's immediate or long-term basic needs (e.g., in physical/mental health, emancipation, substance abuse, housing, food, employment, child care, transportation, and education); monitor compliance with DCFS's case plan and/or court-ordered activities; or report and respond to incidents of suspected child abuse. Resolves day-to-day issues and challenges (e.g. unable to find placement, scheduling visitation, monitors for visitation, tracking and adapting case plans and/or action plans, crisis management, etc.) presented by a variety of individuals (e.g., clients, the courts, co-workers, supervisors, administrators, etc.) by gathering and analyzing relevant information (e.g., placement search results, drug test results, criminal background checks, progress letters from service providers, minute orders, incident reports, medical needs and diagnosis, police reports, new referrals etc.); temporarily caring for children, which may require physical lifting and transportation; collaborating with other public and private agencies, social services programs, and community agencies (including law enforcement, juvenile justice, probation, group and resource family homes, medical personnel, school personnel, public health nurses, the courts, other emergency services, etc.); handling and mediating conflict among relevant parties; and communicating, consulting, and interacting with the appropriate individuals in order to ensure prompt and efficient delivery of client services in accordance with Federal and California State laws and regulations, the Core Practice Model, and Department policies and procedures. Performs various court-related activities related to client services by examining case history and preparing court reports for hearings; filing petitions; obtaining/reviewing/following court orders; referencing the California Welfare & Institutions Code; preparing and serving warrants; obtaining information from attorneys and County Counsel; reviewing and requesting changes in court orders; coordinating transportation; transporting clients, including lifting children and car seats; providing notice to appropriate parties; completing and obtaining appropriate court-related paperwork (e.g., family law orders, medical reports, toxicology reports, pictures, historical documents, progress letters and certificates of completions of court-ordered programs, etc.); obtaining authorizations for various purposes; and testifying in court, etc. in order to ensure the protection of a child and the rights of the family; initiate a process related to client services (e.g., termination of parental rights, protective custody warrants, dependency hearings, in-and out/removal of incarcerated parents, delinquency hearings, legal guardianships, etc.); make recommendations to the court; and ensure that all court documents are legally sufficient in accordance with Federal and California State laws and regulations and are completed within established response times or time intervals. Stays current with knowledge related to children and family social services (e.g., Core Practice Model; changes in Federal and California State laws and regulations; changes in Department policies and procedures; developments in best practices; etc.) by attending professional conferences, training sessions, workshops, and facilitator certification; reviewing information obtained from Department memoranda, policy updates, staff meetings, the Internet, magazines, journals, newspapers, professional publications, etc. in order to determine its impact on providing effective client services and adapt to changes in Federal and State laws. Represents the Department/program/unit at various meetings (e.g., CFTs, staff meetings; training sessions; conferences; community events; court hearings, meetings with specific groups, such as IEP, MCPC, Regional Center; etc.) by consulting with supervisor and other appropriate parties, driving to various locations, facilitating Child Family Team meetings, and collaborating with community resources/partners in order to orally communicate information to others; educate others and oneself on various topics; address concerns raised by relevant groups; and/or advocate for the child/family during the meeting to identify and address their underlying needs. Drives a motor vehicle to perform most of the essential job functions listed above. *Clients include any individual who receives, uses, or is eligible for the services or offerings produced by the work unit, including a child, custodial and non-custodial parent(s), relative(s), significant other(s), legal guardian(s), caregiver(s), and prospective adoptive parent(s). Requirements SELECTION REQUIREMENTS: A Master's ** degree from an accredited college or university with a major in Social Work -AND- the successful completion of internship with Department of Children and Family Services, DCFS’ Title IV-E MSW Stipend Internship Program, *** or The California Social Work Education Center (CalSWEC) with the Department of Children and Family Services during the 2023-2024 academic year . SPECIAL REQUIREMENT INFORMATION: ** To qualify for a Master's Degree with a major in Social Work , the applicant must include a legible copy of a diploma or a copy of official transcripts which states degree conferred or an original copy of an official letter from the Registrar's office which shows the area of specialization and date of degree conferred, by 09/15/2024 . *** Verification of applicant's participation in the 2023-2024 Title IV-E MSW Stipend Internship Program or The California Social Work Education Center (CalSWEC) MSW field placement with the Department of Children and Family Services during the 2023 - 2024 academic year. AND completion of a required internship with the Los Angeles County Department of Children and Family Services, will be acquired from the school's Registrar's Office or from the Office of Education and Licensure Program in the Department of Children and Family Services immediately after the online application filing. EDUCATION WITHHOLD: Applicants who anticipate completing their Master's Degree by 8/31/2024 , may apply for this examination but will be withheld from the placement on the certification list until all required documentation is submitted to the Exams Section. PHYSICAL CLASS III - MODERATE: This class requires that the incumbent stand or walk most of the time with bending, stooping, squatting, twisting, reaching, working on irregular surfaces, occasional lifting of objects weighing over 25 pounds, and frequent lifting of 10-25 pounds. LICENSE REQUIRED: A California Class C Driver License is required. Candidates must show proof of a driver's license before appointment and will be required to obtain a copy of their driving record from the California State Department of Motor Vehicles before being appointed. A copy of the driving record must be presented at the time of appointment. License must not be suspended, restricted, or revoked. Also, a personal vehicle will be required at the time of appointment in order to perform the essential job functions. AN APPLICANT WHOSE DRIVING RECORD SHOWS FOUR (4) OR MORE MOVING VIOLATIONS WITHIN THE LAST TWO YEARS WILL NOT BE APPOINTED. Additional Information EXAMINATION CONTENT: This examination will consist of an Evaluation of Training and Experience weighted 100% covering professional and technical training, and experience as it relates to the job. Candidates must receive a passing score of 70% or higher on the Evaluation of Training and Experience in order to be placed on the Eligible Register. ELIGIBILITY INFORMATION: The names of candidates receiving a passing grade on this examination will be placed on the eligible register in the order of their score group for a period of six (6) months following the date of promulgation. Applications will be processed on an as-received basis and promulgated to the eligible register accordingly. SPECIAL INFORMATION: FINGERPRINTING CLEARANCE AND BACKGROUND INVESTIGATION: All Department of Children and Family Services employees are fingerprinted and subject to criminal background check by the State Department of Justice and Federal Bureau of Investigation. Employment/Promotion is contingent upon passing the background check. An individual with job-related convictions as defined by the County policy (PPG 514) or the requirements of a "sensitive position" may be withheld from appointment or may be discharged. APPOINTMENT INFORMATION: Candidates who are selected for employment must successfully complete the pre-employment requirements, which include fingerprint clearance and background investigation, medical examination and psychological evaluation. Appointees must be willing to work after hours, weekend shifts and holidays. VACANCY INFORMATION: The eligible register resulting from this examination will be used to fill vacancies throughout the Department of Children and Family Services. AVAILABLE SHIFT: ANY APPLICATION AND FILING INFORMATION: APPLICATIONS MUST BE FILED ONLINE ONLY. Applicants are required to submit a standard Los Angeles County Employment Application online and complete the Supplemental Questionnaire to be considered for this examination. Paper applications and/or resumes cannot be accepted in lieu of online applications. We must receive your application by May 31, 2024 before 5:00 p.m. (PT) and additional documents, if any, by 09/15/2024. All applicants MUST complete the filing process ONLINE (via electronic submission). Applications submitted by U.S. mail, fax, or in person will not be accepted. All required documents must be submitted at the time of filing or by 09/15/2024. Any missing required documents not submitted by the deadline will result in your application being rejected as incomplete. Note: If you are unable to attach the required documents, you may e-mail them to DCFSExams@dcfs.lacounty.gov . Please make sure to reference your full name along with the examination title and number on the subject line of your e-mail. Apply online by clicking on the green " APPLY " button at the top right of this posting. You can also track the status of your application by using this website: http://hr.lacounty.gov . Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Selection Requirements andcomplete the Supplemental Questionnaire . Provide any relevant education, training, and experience in the spaces provided, so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Plan to submit your online application well in advance of the May 31, 2024, before 5:00 p.m. (PT ) deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. IMPORTANT NOTES: ALL information included in the application is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION . Utilizing VERBIAGE from Class Specification and Minimum Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT LIBRARIES: For candidates who may not have regular access to a computer or the internet, laptop computers and portable WIFI are available for loan from various public libraries throughout Los Angeles County. NO SHARING USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. California Relay Services Phone: (800) 735-2922 ADA Coordinator: Department of Human Resources (DHR) ADA Coordinator Email: TestingAccommodations@hr.lacounty.gov Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 Department Contact Name: Yeran Badoyan Department Contact Phone: (213) 351-5898 Department Contact Email: DCFSExams@dcfs.lacounty.gov For detailed information, please click here Closing Date/Time: 5/31/2024 5:00 PM Pacific
Mar 08, 2024
Full Time
Position/Program Information FILING PERIOD: MAY 1, 2024 8:00 A.M. (PT)- MAY 31, 2024 5:00 P.M. (PT). EXAM NUMBER: T9072Q TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY DEFINITION: Performs a variety of social casework or related services in connection with child protective, program or adoption services. POSITION DESCRIPTION: Positions allocable to this class report to a Supervising Children's Social Worker and are responsible for the supervision and placement of minors in need of protective services due to abuse, neglect, or exploitation or performs social work services involved in adoption in planning with a child, the natural parents, and adoptive parents. All positions prepare detailed social studies on minors, and their families which include recommendations to the court and are assigned the more difficult cases. Incumbents must possess comprehensive knowledge of the Department’s policies, procedures, mission, objectives and interrelationships of various program areas; thorough knowledge of child welfare program issues, service delivery practices and techniques, social casework theory and practice; thorough knowledge of Welfare and Institutions Code regarding dependency cases; and the ability to effectively communicate orally and in writing; and be able to exercise sound professional judgment in evaluating children’s welfare situations. Essential Job Functions Investigates referrals alleging child abuse, neglect, and/or exploitation by observing the child's well-being and living environment (e.g., body appearance and hygiene, which may require disrobing a child); interviewing clients* privately in-person; interviewing various individuals (e.g., reporting parties; suspected perpetrators; other adults with immediate access to the child; collaterals, such as teachers, doctors, counselors, neighbors, and clergy; etc.) through oral and written communication; consulting with other individuals/sources (e.g., peers, supervisors, service providers, medical/mental health professionals, law enforcement personnel, school officials, attorneys including County Counsel, court officials, liaisons involved in specialized programs, etc.); conducting home inspections and assessing prospective caregivers; monitoring visitations; researching existing information in hardcopy filing systems (e.g., case history files; court reports; official personal records, such as birth certificate; etc.) and on various computer databases (e.g., CWS/CMS, LRS, SDM, JAI, DOJ, Live Scan, CLETS, etc.); transporting clients, which includes lifting of children or car seats; and/or taking photographs of the child or the living environment (as necessary) in order to determine appropriate course of action (e.g., initiating preventative measures so that the child remains in the home, developing with the client a plan that resolves the situation, removing a child from the home, if necessary, etc.) and assess a family's strengths and needs in accordance with Federal and California State laws and regulations, the Core Practice Model (CPM), and department policies and procedures, and within established response times or time intervals. Determines the validity of an allegation by reviewing and analyzing the relevant information (e.g. case history/court reports: patterns indicators of abuse and recommendations; school reports: absenteeism, attendance history, reporting party; medical/mental health reports: behavior indicators) gathered from numerous sources (e.g., observations of the child and his/her living environment; interviews with various individuals; case history files, plans, and records; monitored visit reports; medical/mental health information; criminal records; school reports; court reports; official personal records, such as birth certificates; computer-generated reports, including SDM and CWS/CMS; FCI etc.); and collaborating with others in analyzing information (e.g., clients, peers, supervisors, law enforcement, care givers, medical/mental health professionals, Regional Center representatives, etc.) in order to establish whether to promote a referral to a case, assess a child's and/or family's strengths and needs, and determine an appropriate service or course of action (e.g., making an emergency placement decision, placing a child into a suitable placement, transporting a child out-of-state or out-of-country with a vehicle, requesting a comprehensive psychological evaluation, obtaining medical information and/or a medical procedure, if necessary; voluntarily hospitalizing a child within a medical or mental health system; administering prescription drugs; etc.) that is in the child's and/or family's best interest, consistent and compliant with Federal and California State laws and regulations, the Core Practice Model, department policies and procedures, and within established response times or time intervals. Ensures clients are provided welfare and protective services by driving to client's location and conducting monthly face to face visits with child, family, and caregivers; collaborating with the Child and Family Team (CFT) and others, as appropriate (e.g., clients, supervisors, co-workers, law enforcement personnel, medical/mental health professionals, court officials, school officials, community resources etc.), and following the most appropriate steps as prescribed by Federal and California State laws and regulations, the Core Practice Model, and Department policies and procedures in order to ensure the child is safe and the child and/or family receives the most appropriate and culturally relevant client services that is in the child's and family's best interest, and within established response times or time intervals. Enters client-related data into various computerized systems that maintain client information by operating a computer system (e.g., CWS/CMS), reviewing client documents (e.g., personal identifications, medical/dental/psychological information, school information, birth certificates, marriage certificates, photographs, etc.) and/or computer-generated documents and forms, and following Department policy and procedures to ensure that client data is accurate, current and entered within established response times or time intervals. Prepares a wide variety of documents (e.g., standardized forms and templates, legal notices and court reports, written reports, numerical log reports, memoranda, correspondence, referrals, mental health screening tool (MHST), cross reports to law enforcement, warrants, etc.) by using a personal computer with appropriate software programs (e.g., word processing); operating a computerized system (e.g., CWS/CMS, Referral Portal, and Structured Decision Making (SDM)); and/or filling out standard forms, consisting of narrative, fill-in blanks, and/or checkmark boxes in order to accomplish a variety of activities (e.g., document information; communicate pertinent information to others; notice parents, relatives, lawyers, etc.; initiate a process or course of action, such as a resource family home search; send information to community providers, Medical Hubs, etc.) in accordance with Federal and California State laws and regulations and Department policies and procedures, and within established response times or time intervals. Maintains a variety of confidential information (e.g., completed standards forms; records of communication; contact information; certificates; determinations, referrals, and requests made; agreements reached; court documents; caseload logs; photographs; protected passwords; etc.) by organizing hardcopy data using a Departmental case management format and electronic data using a computerized system (e.g., CWS/CMS, the SITE, tablets and smart phone) in order document information and ensure the security and confidentiality of the documents in accordance with Federal and California State laws and regulations and Department policies and procedures. Communicates information to a variety of individuals (e.g., the client(s), law enforcement personnel, attorneys, representatives from County and outside agencies, and the caregivers or service providers; etc.) on numerous issues (e.g., reasons for placement, availability of relinquishment, trans-racial adoptions, legal rights and responsibilities, court processes, non-case related general information, etc.) by explaining information in a patient and clear manner, both over the phone and in-person (i.e., driving to client's location); providing written information (e.g., instructions and pamphlets in their primary language, as necessary); defusing a hostile or high stress situation (as appropriate); using active listening skills with the person; and/or applying motivational techniques in order to promote the emotional well-being of the child; encourage clients to utilize services that promote and cultivate a safe and stable environment for the child; ensure individuals are properly informed about any requests, processes, or actions taken; and ensure that any information provided is understood, complete, accurate, and in accordance with California State laws and regulations, the Core Practice Model, and Department policies and procedures related to confidentiality. Provides client(s) with various services from the Department of Children and Family Services and/or other community resources (e.g., Upfront Assessment, CSAT, Independent Living Program, Adoption Assistance Program, Family Preservation Program, Alternative Response Services (ARS), Prevention and aftercare services, AB12, drug testing and rehabilitation programs, Department of Mental Health immediate and ongoing assessments and referrals, etc.) by identifying the client's need for other services and by either providing the client pertinent information to obtain the assistance or coordinating with a County department or other agency/community resource to arrange for service delivery (e.g., scheduling appointments for the client, directing the client for drug testing, transporting a child in a vehicle to a counseling session, etc.) in order to address the client's or the family's immediate or long-term basic needs (e.g., in physical/mental health, emancipation, substance abuse, housing, food, employment, child care, transportation, and education); monitor compliance with DCFS's case plan and/or court-ordered activities; or report and respond to incidents of suspected child abuse. Resolves day-to-day issues and challenges (e.g. unable to find placement, scheduling visitation, monitors for visitation, tracking and adapting case plans and/or action plans, crisis management, etc.) presented by a variety of individuals (e.g., clients, the courts, co-workers, supervisors, administrators, etc.) by gathering and analyzing relevant information (e.g., placement search results, drug test results, criminal background checks, progress letters from service providers, minute orders, incident reports, medical needs and diagnosis, police reports, new referrals etc.); temporarily caring for children, which may require physical lifting and transportation; collaborating with other public and private agencies, social services programs, and community agencies (including law enforcement, juvenile justice, probation, group and resource family homes, medical personnel, school personnel, public health nurses, the courts, other emergency services, etc.); handling and mediating conflict among relevant parties; and communicating, consulting, and interacting with the appropriate individuals in order to ensure prompt and efficient delivery of client services in accordance with Federal and California State laws and regulations, the Core Practice Model, and Department policies and procedures. Performs various court-related activities related to client services by examining case history and preparing court reports for hearings; filing petitions; obtaining/reviewing/following court orders; referencing the California Welfare & Institutions Code; preparing and serving warrants; obtaining information from attorneys and County Counsel; reviewing and requesting changes in court orders; coordinating transportation; transporting clients, including lifting children and car seats; providing notice to appropriate parties; completing and obtaining appropriate court-related paperwork (e.g., family law orders, medical reports, toxicology reports, pictures, historical documents, progress letters and certificates of completions of court-ordered programs, etc.); obtaining authorizations for various purposes; and testifying in court, etc. in order to ensure the protection of a child and the rights of the family; initiate a process related to client services (e.g., termination of parental rights, protective custody warrants, dependency hearings, in-and out/removal of incarcerated parents, delinquency hearings, legal guardianships, etc.); make recommendations to the court; and ensure that all court documents are legally sufficient in accordance with Federal and California State laws and regulations and are completed within established response times or time intervals. Stays current with knowledge related to children and family social services (e.g., Core Practice Model; changes in Federal and California State laws and regulations; changes in Department policies and procedures; developments in best practices; etc.) by attending professional conferences, training sessions, workshops, and facilitator certification; reviewing information obtained from Department memoranda, policy updates, staff meetings, the Internet, magazines, journals, newspapers, professional publications, etc. in order to determine its impact on providing effective client services and adapt to changes in Federal and State laws. Represents the Department/program/unit at various meetings (e.g., CFTs, staff meetings; training sessions; conferences; community events; court hearings, meetings with specific groups, such as IEP, MCPC, Regional Center; etc.) by consulting with supervisor and other appropriate parties, driving to various locations, facilitating Child Family Team meetings, and collaborating with community resources/partners in order to orally communicate information to others; educate others and oneself on various topics; address concerns raised by relevant groups; and/or advocate for the child/family during the meeting to identify and address their underlying needs. Drives a motor vehicle to perform most of the essential job functions listed above. *Clients include any individual who receives, uses, or is eligible for the services or offerings produced by the work unit, including a child, custodial and non-custodial parent(s), relative(s), significant other(s), legal guardian(s), caregiver(s), and prospective adoptive parent(s). Requirements SELECTION REQUIREMENTS: A Master's ** degree from an accredited college or university with a major in Social Work -AND- the successful completion of internship with Department of Children and Family Services, DCFS’ Title IV-E MSW Stipend Internship Program, *** or The California Social Work Education Center (CalSWEC) with the Department of Children and Family Services during the 2023-2024 academic year . SPECIAL REQUIREMENT INFORMATION: ** To qualify for a Master's Degree with a major in Social Work , the applicant must include a legible copy of a diploma or a copy of official transcripts which states degree conferred or an original copy of an official letter from the Registrar's office which shows the area of specialization and date of degree conferred, by 09/15/2024 . *** Verification of applicant's participation in the 2023-2024 Title IV-E MSW Stipend Internship Program or The California Social Work Education Center (CalSWEC) MSW field placement with the Department of Children and Family Services during the 2023 - 2024 academic year. AND completion of a required internship with the Los Angeles County Department of Children and Family Services, will be acquired from the school's Registrar's Office or from the Office of Education and Licensure Program in the Department of Children and Family Services immediately after the online application filing. EDUCATION WITHHOLD: Applicants who anticipate completing their Master's Degree by 8/31/2024 , may apply for this examination but will be withheld from the placement on the certification list until all required documentation is submitted to the Exams Section. PHYSICAL CLASS III - MODERATE: This class requires that the incumbent stand or walk most of the time with bending, stooping, squatting, twisting, reaching, working on irregular surfaces, occasional lifting of objects weighing over 25 pounds, and frequent lifting of 10-25 pounds. LICENSE REQUIRED: A California Class C Driver License is required. Candidates must show proof of a driver's license before appointment and will be required to obtain a copy of their driving record from the California State Department of Motor Vehicles before being appointed. A copy of the driving record must be presented at the time of appointment. License must not be suspended, restricted, or revoked. Also, a personal vehicle will be required at the time of appointment in order to perform the essential job functions. AN APPLICANT WHOSE DRIVING RECORD SHOWS FOUR (4) OR MORE MOVING VIOLATIONS WITHIN THE LAST TWO YEARS WILL NOT BE APPOINTED. Additional Information EXAMINATION CONTENT: This examination will consist of an Evaluation of Training and Experience weighted 100% covering professional and technical training, and experience as it relates to the job. Candidates must receive a passing score of 70% or higher on the Evaluation of Training and Experience in order to be placed on the Eligible Register. ELIGIBILITY INFORMATION: The names of candidates receiving a passing grade on this examination will be placed on the eligible register in the order of their score group for a period of six (6) months following the date of promulgation. Applications will be processed on an as-received basis and promulgated to the eligible register accordingly. SPECIAL INFORMATION: FINGERPRINTING CLEARANCE AND BACKGROUND INVESTIGATION: All Department of Children and Family Services employees are fingerprinted and subject to criminal background check by the State Department of Justice and Federal Bureau of Investigation. Employment/Promotion is contingent upon passing the background check. An individual with job-related convictions as defined by the County policy (PPG 514) or the requirements of a "sensitive position" may be withheld from appointment or may be discharged. APPOINTMENT INFORMATION: Candidates who are selected for employment must successfully complete the pre-employment requirements, which include fingerprint clearance and background investigation, medical examination and psychological evaluation. Appointees must be willing to work after hours, weekend shifts and holidays. VACANCY INFORMATION: The eligible register resulting from this examination will be used to fill vacancies throughout the Department of Children and Family Services. AVAILABLE SHIFT: ANY APPLICATION AND FILING INFORMATION: APPLICATIONS MUST BE FILED ONLINE ONLY. Applicants are required to submit a standard Los Angeles County Employment Application online and complete the Supplemental Questionnaire to be considered for this examination. Paper applications and/or resumes cannot be accepted in lieu of online applications. We must receive your application by May 31, 2024 before 5:00 p.m. (PT) and additional documents, if any, by 09/15/2024. All applicants MUST complete the filing process ONLINE (via electronic submission). Applications submitted by U.S. mail, fax, or in person will not be accepted. All required documents must be submitted at the time of filing or by 09/15/2024. Any missing required documents not submitted by the deadline will result in your application being rejected as incomplete. Note: If you are unable to attach the required documents, you may e-mail them to DCFSExams@dcfs.lacounty.gov . Please make sure to reference your full name along with the examination title and number on the subject line of your e-mail. Apply online by clicking on the green " APPLY " button at the top right of this posting. You can also track the status of your application by using this website: http://hr.lacounty.gov . Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Selection Requirements andcomplete the Supplemental Questionnaire . Provide any relevant education, training, and experience in the spaces provided, so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Plan to submit your online application well in advance of the May 31, 2024, before 5:00 p.m. (PT ) deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. IMPORTANT NOTES: ALL information included in the application is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION . Utilizing VERBIAGE from Class Specification and Minimum Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT LIBRARIES: For candidates who may not have regular access to a computer or the internet, laptop computers and portable WIFI are available for loan from various public libraries throughout Los Angeles County. NO SHARING USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. California Relay Services Phone: (800) 735-2922 ADA Coordinator: Department of Human Resources (DHR) ADA Coordinator Email: TestingAccommodations@hr.lacounty.gov Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 Department Contact Name: Yeran Badoyan Department Contact Phone: (213) 351-5898 Department Contact Email: DCFSExams@dcfs.lacounty.gov For detailed information, please click here Closing Date/Time: 5/31/2024 5:00 PM Pacific
Introduction This examination is being given to fill multiple vacancies in the Human Services Agency and to establish an eligible list to fill future vacancies. This recruitment may also be utilized to fill bilingual vacancies. Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline. Individuals in the Eligibility Worker I position who successfully complete their probationary period will be eligible to promote into the Eligibility Worker II classification. The role of an Eligibility Worker is to help program participants succeed in becoming self-sufficient by providing support and assistance in the area of eligibility determination of social services. The newly hired Eligibility Worker I will be being going through a 28-week Induction Training class. This classroom style training is used to teach new Eligibility Workers state and federal guidelines, regulations, policies, and procedures on determining eligibility for cash aid, food stamps, and Medi-Cal for the citizens of San Joaquin County. An Eligibility Worker I will also receive training on the types of documents and information that program participants will need to provide to meet eligibility requirements of the various services. Training topics will also include methods of obtaining information from various sources and strategies to accurately review documents related to eligibility determination. Eligibility Workers are also responsible for managing an assigned caseload and determining eligibility for cash aid, food stamps, and Medi-Cal for these participants. Additional duties include a heavy volume of phone contacts and scheduled/unscheduled appointments with clients. An Eligibility Worker I must successfully pass each test administered during training and hold a minimum overall percentage score provided by the instructors in order to remain in the position. All offers of employment are contingent on successfully passing a pre-employment background check which includes a DOJ Live Scan. Effective July 2024 - 4% Cost of Living Adjustment increase Effective July 2025 - 3% Cost of Living Adjustment increase The following incentives and bonuses may be available for eligible new hires. Incentives and bonuses are subject to approval by Human Resources: § Vacation Accrual Rate : San Joaquin County vacation accrual rate consistent with the candidate's total years of public service. § Sick Leave : Candidates leaving other employment may receive credit for actual non-reimbursable sick leave hours (up to 160 hours) from their last agency. Hours shall be subject to San Joaquin County's minimum sick leave cash out provisions. § New Hire Retention Bonus : $2,000 upon completion of first year equivalent employment (2,080 hours) $1,000 upon completion of third year equivalent employment (6,240 hours) $3,000 upon completion of sixth year equivalent employment (12,480 hours) NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. TYPICAL DUTIES § Gathers, verifies and learns to evaluate financial, personal and social information of clients to determine eligibility and benefit levels for one or more public assistance programs; initiates and processes casework through various automated systems. § Interviews applicants and recipients (scheduled and unscheduled) in person, by telephone or at a client’s home; reviews applications and forms to ensure information provided is accurate and complete; verifies information; organizes and maintains case records and documents to comply with established timelines. § Assists clients by explaining program eligibility requirements and client responsibilities for receiving benefits. § Learns and applies current state, federal and program regulations and procedures necessary for multi-program caseload management. § Determines the correct amount of benefit or assistance; explains eligibility determination to clients and applicants. § Initiates appropriate disposition of cases; approves, denies, transfers, or terminates public assistance programs; authorizes benefits within specified guidelines or makes appropriate referrals for immediate services and assistance; authorizes emergency assistance as necessary. § Coordinates with other agencies or individuals involved in cases; acts as liaison between clients and other counties; coordinates with other units in department; upon authorization, supplies information to other agencies and client representatives; directs clients to other offices or agencies for assistance as appropriate. § Attends and participates in meetings and training programs; learns policies, procedures, regulations, departmental organization, and community resources. § Works with staff to resolve issues; provides coverage as needed. MINIMUM QUALIFICATIONS EITHER PATTERN I Experience : Two years of general clerical and/or office technical work. OR PATTERN II Education : Completion of 60 semester/90 quarter units from an accredited college or university with major course work in liberal arts, social sciences, business or public administration, or related areas. OR PATTERN III Education : Successful completion of the Eligibility Certificate program offered by San Joaquin Delta College or comparable program approved by San Joaquin Delta College. AND Special Requirement : Successful completion of the County’s induction training program is required within the first year of employment. Failure to complete the program may result in release from employment. License : Possession of a valid California driver’s license if required by the nature of the assignment. KNOWLEDGE Standard office practices and procedures; personal computer systems and general office computer software; customer service principles and practices; techniques for interviewing and gathering information from a diverse population; filing and record keeping systems; language mechanics; correspondence and report formats; addition, subtraction, multiplication, division, percentages, and the use of tables and formulas. ABILITY Follow oral and written instructions; utilize supervision; maintain case records and documents; analyze and evaluate situations accurately; determine appropriate course of action in emergency or stressful situations; accurately enter data into automated systems; operate computers and related software and apply computer applications to departmental functions; establish and maintain effective working relationships with others; communicate effectively, both orally and in writing, with staff, the general public, and with culturally diverse or economically disadvantaged clients; accurately perform basic arithmetical operations; read, understand and apply federal, state and County public assistance laws, regulations, guidelines, and other information; learn to identify and report potential fraudulent situations. PHYSICAL/MENTAL REQUIREMENTS Mobility -Frequent operation of a data entry device; constant sitting for extended periods; occasional pushing, pulling, reaching, grasping, bending, squatting, climbing; occasional driving; Lifting -Frequently 5 pounds or less; Vision -Constant good overall vision; reading and close-up work; frequent color perception and use of eye/hand coordination; occasional use of depth perception and peripheral vision; Dexterity -Normal dexterity with frequent writing and repetitive motions; Hearing/Talking -Frequent hearing of normal speech and hearing/talking on the telephone and in person; Emotional/Psychological -Occasional exposure to grief; exercise sound judgment, especially under stressful and emergency situations; frequent public contact and decision making; frequent concentration required; Special Requirements -Some assignments may require working overtime, weekends/nights; working alone; Environmental -Occasional exposure to varied weather conditions. San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021. Health Insurance: San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance: The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense. Vision Insurance: The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee’s expense. For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. Life Insurance: The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan: This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation : The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $22,500 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $30,000.The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appropriate MOU for details regarding holidays, accruals, use, and cashability of accrued time. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of qualifying family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $20 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate’s education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate’s score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam : If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out : A rate-out is an examination that involves a paper rating of the candidate’s application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. Online Written Exams : Written exams may be administered online. Candidates will be notified of the examination date and will be responsible to complete the written exam within a given period of time (typically within five calendar days). Candidates are required to read the Online Exam Guide for Test Takers prior to taking an online written exam. The link to the guide is here: Online Exam Guide For Test Takers PLEASE NOTE: Online exams must be completed in one sitting and can only be taken once Candidates will have access to an online exam within the allotted time only A steady internet connection is highly recommended The allotted time will still continue if a candidate closes the window or gets disconnected Once the allotted time expires, access to the exam will be unavailable Microsoft is no longer supporting Internet Explorer . Therefore, it is recommended that candidates do not use Internet Explorer to complete online written exams. Candidates that do not have access to a computer can contact the Human Resources office at (209)468-3370 for information on accommodations. Testing Accommodation : Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran’s Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran’s points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration. Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists : Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral : Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank : The top rank or ranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When filling nine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five : The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Physical Exam : Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam : Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives : Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility : If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Apply Online: www.sjgov.org/department/hr By mail or in person: San Joaquin County Human Resources 44 N. San Joaquin Street Suite 330 Stockton, CA 95202 Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For current employment opportunities please call our 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. ( The County assumes no responsibility for mailed applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: 5/15/2024 11:59:00 PM
May 02, 2024
Full Time
Introduction This examination is being given to fill multiple vacancies in the Human Services Agency and to establish an eligible list to fill future vacancies. This recruitment may also be utilized to fill bilingual vacancies. Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline. Individuals in the Eligibility Worker I position who successfully complete their probationary period will be eligible to promote into the Eligibility Worker II classification. The role of an Eligibility Worker is to help program participants succeed in becoming self-sufficient by providing support and assistance in the area of eligibility determination of social services. The newly hired Eligibility Worker I will be being going through a 28-week Induction Training class. This classroom style training is used to teach new Eligibility Workers state and federal guidelines, regulations, policies, and procedures on determining eligibility for cash aid, food stamps, and Medi-Cal for the citizens of San Joaquin County. An Eligibility Worker I will also receive training on the types of documents and information that program participants will need to provide to meet eligibility requirements of the various services. Training topics will also include methods of obtaining information from various sources and strategies to accurately review documents related to eligibility determination. Eligibility Workers are also responsible for managing an assigned caseload and determining eligibility for cash aid, food stamps, and Medi-Cal for these participants. Additional duties include a heavy volume of phone contacts and scheduled/unscheduled appointments with clients. An Eligibility Worker I must successfully pass each test administered during training and hold a minimum overall percentage score provided by the instructors in order to remain in the position. All offers of employment are contingent on successfully passing a pre-employment background check which includes a DOJ Live Scan. Effective July 2024 - 4% Cost of Living Adjustment increase Effective July 2025 - 3% Cost of Living Adjustment increase The following incentives and bonuses may be available for eligible new hires. Incentives and bonuses are subject to approval by Human Resources: § Vacation Accrual Rate : San Joaquin County vacation accrual rate consistent with the candidate's total years of public service. § Sick Leave : Candidates leaving other employment may receive credit for actual non-reimbursable sick leave hours (up to 160 hours) from their last agency. Hours shall be subject to San Joaquin County's minimum sick leave cash out provisions. § New Hire Retention Bonus : $2,000 upon completion of first year equivalent employment (2,080 hours) $1,000 upon completion of third year equivalent employment (6,240 hours) $3,000 upon completion of sixth year equivalent employment (12,480 hours) NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. TYPICAL DUTIES § Gathers, verifies and learns to evaluate financial, personal and social information of clients to determine eligibility and benefit levels for one or more public assistance programs; initiates and processes casework through various automated systems. § Interviews applicants and recipients (scheduled and unscheduled) in person, by telephone or at a client’s home; reviews applications and forms to ensure information provided is accurate and complete; verifies information; organizes and maintains case records and documents to comply with established timelines. § Assists clients by explaining program eligibility requirements and client responsibilities for receiving benefits. § Learns and applies current state, federal and program regulations and procedures necessary for multi-program caseload management. § Determines the correct amount of benefit or assistance; explains eligibility determination to clients and applicants. § Initiates appropriate disposition of cases; approves, denies, transfers, or terminates public assistance programs; authorizes benefits within specified guidelines or makes appropriate referrals for immediate services and assistance; authorizes emergency assistance as necessary. § Coordinates with other agencies or individuals involved in cases; acts as liaison between clients and other counties; coordinates with other units in department; upon authorization, supplies information to other agencies and client representatives; directs clients to other offices or agencies for assistance as appropriate. § Attends and participates in meetings and training programs; learns policies, procedures, regulations, departmental organization, and community resources. § Works with staff to resolve issues; provides coverage as needed. MINIMUM QUALIFICATIONS EITHER PATTERN I Experience : Two years of general clerical and/or office technical work. OR PATTERN II Education : Completion of 60 semester/90 quarter units from an accredited college or university with major course work in liberal arts, social sciences, business or public administration, or related areas. OR PATTERN III Education : Successful completion of the Eligibility Certificate program offered by San Joaquin Delta College or comparable program approved by San Joaquin Delta College. AND Special Requirement : Successful completion of the County’s induction training program is required within the first year of employment. Failure to complete the program may result in release from employment. License : Possession of a valid California driver’s license if required by the nature of the assignment. KNOWLEDGE Standard office practices and procedures; personal computer systems and general office computer software; customer service principles and practices; techniques for interviewing and gathering information from a diverse population; filing and record keeping systems; language mechanics; correspondence and report formats; addition, subtraction, multiplication, division, percentages, and the use of tables and formulas. ABILITY Follow oral and written instructions; utilize supervision; maintain case records and documents; analyze and evaluate situations accurately; determine appropriate course of action in emergency or stressful situations; accurately enter data into automated systems; operate computers and related software and apply computer applications to departmental functions; establish and maintain effective working relationships with others; communicate effectively, both orally and in writing, with staff, the general public, and with culturally diverse or economically disadvantaged clients; accurately perform basic arithmetical operations; read, understand and apply federal, state and County public assistance laws, regulations, guidelines, and other information; learn to identify and report potential fraudulent situations. PHYSICAL/MENTAL REQUIREMENTS Mobility -Frequent operation of a data entry device; constant sitting for extended periods; occasional pushing, pulling, reaching, grasping, bending, squatting, climbing; occasional driving; Lifting -Frequently 5 pounds or less; Vision -Constant good overall vision; reading and close-up work; frequent color perception and use of eye/hand coordination; occasional use of depth perception and peripheral vision; Dexterity -Normal dexterity with frequent writing and repetitive motions; Hearing/Talking -Frequent hearing of normal speech and hearing/talking on the telephone and in person; Emotional/Psychological -Occasional exposure to grief; exercise sound judgment, especially under stressful and emergency situations; frequent public contact and decision making; frequent concentration required; Special Requirements -Some assignments may require working overtime, weekends/nights; working alone; Environmental -Occasional exposure to varied weather conditions. San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021. Health Insurance: San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance: The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense. Vision Insurance: The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee’s expense. For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. Life Insurance: The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan: This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation : The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $22,500 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $30,000.The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appropriate MOU for details regarding holidays, accruals, use, and cashability of accrued time. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of qualifying family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $20 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate’s education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate’s score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam : If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out : A rate-out is an examination that involves a paper rating of the candidate’s application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. Online Written Exams : Written exams may be administered online. Candidates will be notified of the examination date and will be responsible to complete the written exam within a given period of time (typically within five calendar days). Candidates are required to read the Online Exam Guide for Test Takers prior to taking an online written exam. The link to the guide is here: Online Exam Guide For Test Takers PLEASE NOTE: Online exams must be completed in one sitting and can only be taken once Candidates will have access to an online exam within the allotted time only A steady internet connection is highly recommended The allotted time will still continue if a candidate closes the window or gets disconnected Once the allotted time expires, access to the exam will be unavailable Microsoft is no longer supporting Internet Explorer . Therefore, it is recommended that candidates do not use Internet Explorer to complete online written exams. Candidates that do not have access to a computer can contact the Human Resources office at (209)468-3370 for information on accommodations. Testing Accommodation : Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran’s Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran’s points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration. Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists : Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral : Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank : The top rank or ranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When filling nine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five : The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Physical Exam : Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam : Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives : Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility : If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Apply Online: www.sjgov.org/department/hr By mail or in person: San Joaquin County Human Resources 44 N. San Joaquin Street Suite 330 Stockton, CA 95202 Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For current employment opportunities please call our 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. ( The County assumes no responsibility for mailed applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: 5/15/2024 11:59:00 PM
Introduction READ THIS ENTIRE BULLETIN FOR INSTRUCTIONS ON HOW TO REAPPLY FOR THIS RECRUITMENT THIS IS A REOPENING OF A CONTINOUS EXAMINATION. If you have previously applied or started an application for the Registered Nurse II (PHN Option), Examination #19-5305-01 , and choose to reapply, please contact the examination analyst,Angelica Cuevas at Angelica.Cuevas@acgov.org to have your previous application released back to you. The scores and dispositions of candidates for this examination will be merged with previous exam participants. If you have previously submitted an application and choose to reapply, your new score/disposition will replace your current disposition. Application and Supplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Failure to submit the supplemental questionnaire will result in disqualification. Applications will only be accepted on-line. DESCRIPTION ALAMEDA COUNTY HEALTH Alameda County Health is the local government agency that promotes and protects the health and well-being of all who live, work, learn, and play in Alameda County. We coordinate services and cultivate partnerships with community organizations and providers to help ensure access, organize, and deliver health care and services to people with Medi-Cal and without insurance, support resilient communities, and improve health for all. We focus on health equity by developing programs and systemic solutions that reduce disparities for the people and communities we serve. Alameda County Health’s departments and programs focus on services and support that provide care for the whole person. • The Behavioral Health Department provides mental health and substance use services for people with Medi-Cal and without insurance and supports people along their path to wellness, recovery, and resilience. • The Environmental Health Department works to keep our air, water, and food safe; it regulates, protects, and promotes the health of everyone in Alameda County by enforcing environmental health codes to reduce exposure to toxins and diseases. • The Public Health Department focuses on community and population-level health, preventing and addressing root causes of health inequity across a range of communicable and chronic diseases. • Alameda County Health also provides services through Housing and Homelessness Services, Emergency Medical Services Agency, HealthPAC, and Healthy Schools and Communities. PUBLIC HEALTH DEPARTMENT As part of Alameda County Health, the Public Health Department works in partnership with our local communities to ensure the optimal health and well-being of all people. We monitor health status and service delivery, prevent disease, mobilize communities, conduct outreach, and promote health policy and education. We actively seek partnerships and engage with the community to improve community health through a dynamic and responsive process that respects diversity, addresses health equity, and challenges us to provide for present and future generations. We are nurses, doctors, community psychologists, epidemiologists, dentists, medical social workers, physical and occupational therapists, dietitians, outreach workers, health educators, program managers, and pre-hospital care coordinators. THE POSITION Registered Nurse II positions are located in Alameda County Health, Social Services Agency and Community Development Agency. Registered Nurse IIs provide a variety of nursing care services, case management, treatment plan, teaching, counseling and referral to clients and families in a home and/or community setting, provide nursing assessment, planning, intervention and evaluation; coordinate care with other health care providers, professionals and other agencies and community representatives; assist in the prevention of communicable diseases; and perform related duties as required. THE VACANCIES The current Registered Nurse II (PHN) vacancies are in all County locations . These positions aresituated in the Social Services Agency and in the following programs/units within the Public Health Department: Acute Communicable Disease, California Children's Services, Tuberculosis (TB) Control Section, the Nurse-Family Partnership (NFP), and the Foster Care Assessment Center. However the eligible list resulting from this recruitment may be used to fill future vacancies in other program areas. SPECIAL REQUIREMENT : In addition to meeting the minimum qualifications below, these positions require possession of a current and valid Public Health Nursing (PHN) Certificate issued by the California Board of Registered Nursing. PROGRAM OVERVIEW Acute Communicable Disease Unit Alameda County Public Health Nurses, in the Acute Communicable Disease Unit, are responsible for the surveillance, investigation, and control of cases, contacts, and outbreaks of over 75 reportable communicable diseases; all reportable communicable diseases except for HIV, sexually transmitted infections and tuberculosis. Program activities include interviewing clients with reportable diseases, as well as their family members and health care providers, to collect clinical and risk factor information and to identify potentially exposed contacts. ACD staff educate clients about disease symptoms, transmission, treatment and prevention; identify and locate exposed contacts to provide education about potential symptoms and if appropriate, post-exposure preventive treatment; recommend interventions to prevent disease transmission in households, schools, day care facilities, health care facilities, and other congregate settings; maintain accurate surveillance of reportable conditions and review trends to identify areas for enhanced prevention and control efforts; initiate and lead key functions in the public health response to infectious disease emergencies; and serve as on-call duty officers to conduct mandated public health response to urgent communicable cases and outbreaks in the evening, on weekends, and holidays. California Children's Services (CCS) California Children’s Services (CCS) is a statewide program that provides case management and care coordination for clients' birth to 21 who have chronic, disabling and/or life threatening conditions. There are medical, financial and residential eligibility requirements. Under the direction of the CCS Nurse Manager, the Registered Nurse IV (RN IV), the Registered Nurse II (RN II) performs medical utilization review and comprehensive case management for a case load of children who have CCS medically eligible conditions. The RN II works in multi-disciplinary teams to determine medical eligibility and provides medical care coordination from the point of intake and initiation of the treatment care plan as part of the CCS interdisciplinary case management team. Nurses also ensure that clients are receiving necessary services with the most appropriate provider. The RN II is expected to have knowledge of: principles, methods and procedures for utilization review and relating to acute hospitalizations, home care, medical and nursing services and other levels of institutional care, CCS and Medi-Cal regulations; health care delivery system with respect to medical services available to the child and family; and family adaptation to handicapping conditions involving physical and psycho-social needs. Tuberculosis (TB) Control Section Registered Nurse IIs in the TB Control Section work under the supervision of the TB Nurse Manager (RN IV) and under the guidance of an RN III to provide case management to a caseload of clients with active and suspected active TB disease; to conduct monthly visits to the family, investigate contacts and assure access to care; oversee direct observation therapy (DOT) as needed, and to perform other duties as assigned. The work of the Registered Nurse IIs in the TB Control Section is specific to TB cases and their contacts, and requires knowledge of public health nursing standards, access to health care in the local community, knowledge of tuberculosis disease and transmission, diagnosis and treatment of active TB disease and latent TB infection, knowledge of co-morbidities and complex socio-economic problems that adversely affect TB treatment outcomes, and responsibility for assuring completion of TB treatment; contact tracing, early identification of secondary cases and contacts at risk for rapid progression to TB disease if infected; surveillance (including case reporting); understanding of epidemiology of tuberculosis in Alameda County and how it guides public health nursing practice, and performing outreach (when resources permit) to persons at high risk for TB infection and disease. Nurse-Family Partnership (NFP) Nurse-Family Partnership is a home visiting program that partners nurses with low income first-time moms in Alameda County, in order to give babies the best start in life. Case management services begin in pregnancy and continue until the child reaches two years old. During that time, parents are provided with health education, support, and child development information so that families can create better lives for their child and themselves. This position will be situated within Public Health and includes nursing care management with prenatal and postpartum clients and their children up to the age of two. Nurses in this program receive intensive training to administer this evidence based home visiting program whose goal is to improve birth outcomes, increase child development and increase families' self-sufficiency. Nurse-Family Partnership nurses establish relationships with young, at-risk mothers during home visits and provide guidance for the emotional, social, and physical challenges first-time moms face as they prepare to become parents. NFP nurses work with culturally diverse families in communities with broad-based socio-inequity. We serve a high population of Oakland clients. Foster Care Assessment Center The Assessment Center (the AC) is a non-residential, short-term shelter child-friendly environment that operates 24 hours per day. The AC is staffed and managed by West Coast Children's Clinic, Inc., a community-based organization under contract to the Alameda County Social Services Agency. The AC has the capacity to receive and care for all ages of children and youth newborn to 21 years of age (Non-Minor Dependents NMDs).The purpose of the AC is to provide a supportive, child-friendly place where children can be looked after safely while more thoughtful placements are researched, including assessment of relative placement options, allow qualified staff to provide timely crisis intervention services to lessen the trauma of removal and initiate basic physical and mental health screenings, appropriate linkages and referrals. Under the supervision of the RN IV, the PHN II at the AC serves as an interdisciplinary team member of the Department of Children and Family Services (DCFS) and is responsible for implementing the daily nursing operations at the AC, which includes conducting nursing assessments on children received at the AC; communicating the need for timely follow-up of abnormal health assessment findings and/or acute health findings to placement providers, medical providers, child welfare staff, childcare staff, and PHNs in the Health Care Program for Children in Foster Care; facilitating the coordination of care between the AC, DCFS, Public Health Department, emergency foster homes, health care providers, schools, and any other relevant agencies invested in the total care of vulnerable children; providing onsite skilled, professional nursing consultation to the child welfare staff, including the Child Welfare Workers and other relevant personnel, child care staff, and biological and/or foster family; collaborating with child welfare staff to develop and maintain a systematic process for obtaining the basic medical history of the child at the time of removal from the caregiver’s home; gathering and interpreting information obtained from birth records, medical/dental records, immunization records, lab and radiological reports; documenting relevant information in the CWS/CMS database; researching medical insurance coverage for children to assist with urgent medical needs; training childcare providers on method of administering a brief health checklist for children brought to the AC; taking the lead to address the identified health care needs of each child/youth/non-minor dependent (NMD) admitted to the AC, including coordination of needed medical appointments, follow-up, and medication refills; administering, supervising and monitoring all medications prescribed; performing prescribed treatments. The PHN at the AC is expected to have knowledge of the health care delivery system available to children in foster care, family dynamics of the child removed from an abusive and/or neglectful home and the emotional adaptation to out of home placement and the effects of family separation. IHSS Program The IHSS Program is a home visiting program across all 58 counties in California. The Alameda County Public Health Nurse primary role is to conduct an assessment/reassessment of clients that are at risk for out of home placement and to prevent premature institutionalization and/or nursing home placement. The program serves eligible individual across the lifespan who are aged, blind, and disabled to remain safely in their own homes. The public health nurse carries a caseload focused exclusively on IHSS recipients identified as having paramedical service needs for example GT feedings/Tracheostomy/diabetes management/home dialysis. The PHN conducts comprehensive in-home assessment and reassessment to address the medical, nursing, and psychosocial aspects of the client’s health. In addition, the PHN provides health education and management of chronic medical conditions. The PHN is expected to have knowledge of the health delivery system, applying the nursing process, comfortable conducting a thorough assessment, and communicate effectively with clients. Under the supervision of the Supervising Public Health Nurse (RN IV); the RN II/PHN serves as part of a multidisciplinary team who are responsible for assessing clients’ ability to live safely in their home by evaluating the risk for institutionalization, monitoring client’s progress through any prescribed rehabilitative, and providing case management in coordination with other departments, agencies, and health providers. MINIMUM QUALIFICATIONS License/Certificate: - Possession of a current and valid license to practice as a Registered Nurse in the State of California. - Possession of a current and valid Public Health Nurse (PHN) Certificate issued by the State of California - Some positions may require a valid California Motor Vehicle Operator's license. Special Requirements: 1. In compliance with the Administrative Simplification provision of the Health Insurance Portability and Accountability Act of 1996 (HIPAA), employees in this classification are required to possess a National Provider Identifier (NPI) number prior to their first day on the job. 2. In Compliance with Medicare regulations, employees in this classification are required to complete the "Medicare Enrollment Process for Physicians and non-Physician Practitioners" through the Centers for Medicare and Medicaid Services (CMS) of the U.S. Department of Health and Human Services, prior to their first day on the job. Active enrollment in Medicare is a condition of employment. Failure to attain or maintain active enrollment will result in termination. Either I Experience: The equivalent of six months of full-time experience as a Registered Nurse I in the Alameda County classified service. (Non-classified includes District Attorney's Office, Hospital Authority, and the Consolidated Courts.) Or II The equivalent of one year of full-time recent experience with the last five years at a comparable level as a Registered Nurse in a clinical and/or public health setting. Some positions may require one (1) year of experience in a specialty area. SPECIAL REQUIREMENT : In addition to meeting the minimum qualifications below, these positions require possession of a current and valid Public Health Nursing (PHN) Certificate issued by the California Board of Registered Nursing. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of: • Theories, principles, procedures, techniques, standards and practices of public health nursing. • Anatomy, physiology, chemistry, pharmacology, growth and development, medical surgical nursing, nutrition, community health, and population based communities. • Principles and practices of the nursing process. • Wellness to illness continuum. • Nursing procedures, techniques, equipment and supplies. • Contact investigation and infection control principles. • Health systems, agencies, and patterns of referral. • Major disease conditions, current prevention techniques, therapies, and treatments. • Community resources and health systems. • Collaborative health planning with multi-disciplinary teams. • Principles and practices of effective organization. • Computer applications related to the work. Ability to: • Maintain confidentiality. • Communicate effectively orally and in writing. • Teach and counsel patients, families, and staff. • Exercise independent judgment. • Interpret data. • Analyze, evaluate and draw logical conclusions. • Respond effectively to emergency situations. • Exercise interpersonal sensitivity to establish and maintain effective working relationships with staff, clients, other agencies and the public. • Practice effective nursing in diverse/multicultural environments. • Plan, organize and prioritize. • Make effective use of available materials and human resources. • Provide safe, effective and efficient nursing care. EXAMINATION COMPONENTS The examination will consist of the following steps: A review of applicants' application to verify possession of minimum requirements. Those applicants who possess the minimum requirements for the class will move on to the next step in the examination process. Those candidates who possess the minimum qualifications for the class will be placed on the eligible list based on an evaluation of education, training, and experience. CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. We reserve the right to make changes to the announced examination components. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs . Selection Plan Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency: TENTATIVE SELECTION PLAN Deadline for Filing:Continuous Review of Minimum Qualification & SQ:Ongoing Department Hiring Interview:Ongoing Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing . Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs . BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com, @acgov.org, Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email boxes Noreply@jobaps.com and noreplyalamedacountyhr@acgov.org are routed to unmonitored mailboxes. If you have questions, please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Angelica Cuevas, HR Analyst Human Resource Services, County of Alameda (510) 271-5154 or email Angelica.Cuevas@acgov.org www.acgov.org/hrs DISASTER SERVICE WORKER All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: Continuous
Apr 22, 2024
Full Time
Introduction READ THIS ENTIRE BULLETIN FOR INSTRUCTIONS ON HOW TO REAPPLY FOR THIS RECRUITMENT THIS IS A REOPENING OF A CONTINOUS EXAMINATION. If you have previously applied or started an application for the Registered Nurse II (PHN Option), Examination #19-5305-01 , and choose to reapply, please contact the examination analyst,Angelica Cuevas at Angelica.Cuevas@acgov.org to have your previous application released back to you. The scores and dispositions of candidates for this examination will be merged with previous exam participants. If you have previously submitted an application and choose to reapply, your new score/disposition will replace your current disposition. Application and Supplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Failure to submit the supplemental questionnaire will result in disqualification. Applications will only be accepted on-line. DESCRIPTION ALAMEDA COUNTY HEALTH Alameda County Health is the local government agency that promotes and protects the health and well-being of all who live, work, learn, and play in Alameda County. We coordinate services and cultivate partnerships with community organizations and providers to help ensure access, organize, and deliver health care and services to people with Medi-Cal and without insurance, support resilient communities, and improve health for all. We focus on health equity by developing programs and systemic solutions that reduce disparities for the people and communities we serve. Alameda County Health’s departments and programs focus on services and support that provide care for the whole person. • The Behavioral Health Department provides mental health and substance use services for people with Medi-Cal and without insurance and supports people along their path to wellness, recovery, and resilience. • The Environmental Health Department works to keep our air, water, and food safe; it regulates, protects, and promotes the health of everyone in Alameda County by enforcing environmental health codes to reduce exposure to toxins and diseases. • The Public Health Department focuses on community and population-level health, preventing and addressing root causes of health inequity across a range of communicable and chronic diseases. • Alameda County Health also provides services through Housing and Homelessness Services, Emergency Medical Services Agency, HealthPAC, and Healthy Schools and Communities. PUBLIC HEALTH DEPARTMENT As part of Alameda County Health, the Public Health Department works in partnership with our local communities to ensure the optimal health and well-being of all people. We monitor health status and service delivery, prevent disease, mobilize communities, conduct outreach, and promote health policy and education. We actively seek partnerships and engage with the community to improve community health through a dynamic and responsive process that respects diversity, addresses health equity, and challenges us to provide for present and future generations. We are nurses, doctors, community psychologists, epidemiologists, dentists, medical social workers, physical and occupational therapists, dietitians, outreach workers, health educators, program managers, and pre-hospital care coordinators. THE POSITION Registered Nurse II positions are located in Alameda County Health, Social Services Agency and Community Development Agency. Registered Nurse IIs provide a variety of nursing care services, case management, treatment plan, teaching, counseling and referral to clients and families in a home and/or community setting, provide nursing assessment, planning, intervention and evaluation; coordinate care with other health care providers, professionals and other agencies and community representatives; assist in the prevention of communicable diseases; and perform related duties as required. THE VACANCIES The current Registered Nurse II (PHN) vacancies are in all County locations . These positions aresituated in the Social Services Agency and in the following programs/units within the Public Health Department: Acute Communicable Disease, California Children's Services, Tuberculosis (TB) Control Section, the Nurse-Family Partnership (NFP), and the Foster Care Assessment Center. However the eligible list resulting from this recruitment may be used to fill future vacancies in other program areas. SPECIAL REQUIREMENT : In addition to meeting the minimum qualifications below, these positions require possession of a current and valid Public Health Nursing (PHN) Certificate issued by the California Board of Registered Nursing. PROGRAM OVERVIEW Acute Communicable Disease Unit Alameda County Public Health Nurses, in the Acute Communicable Disease Unit, are responsible for the surveillance, investigation, and control of cases, contacts, and outbreaks of over 75 reportable communicable diseases; all reportable communicable diseases except for HIV, sexually transmitted infections and tuberculosis. Program activities include interviewing clients with reportable diseases, as well as their family members and health care providers, to collect clinical and risk factor information and to identify potentially exposed contacts. ACD staff educate clients about disease symptoms, transmission, treatment and prevention; identify and locate exposed contacts to provide education about potential symptoms and if appropriate, post-exposure preventive treatment; recommend interventions to prevent disease transmission in households, schools, day care facilities, health care facilities, and other congregate settings; maintain accurate surveillance of reportable conditions and review trends to identify areas for enhanced prevention and control efforts; initiate and lead key functions in the public health response to infectious disease emergencies; and serve as on-call duty officers to conduct mandated public health response to urgent communicable cases and outbreaks in the evening, on weekends, and holidays. California Children's Services (CCS) California Children’s Services (CCS) is a statewide program that provides case management and care coordination for clients' birth to 21 who have chronic, disabling and/or life threatening conditions. There are medical, financial and residential eligibility requirements. Under the direction of the CCS Nurse Manager, the Registered Nurse IV (RN IV), the Registered Nurse II (RN II) performs medical utilization review and comprehensive case management for a case load of children who have CCS medically eligible conditions. The RN II works in multi-disciplinary teams to determine medical eligibility and provides medical care coordination from the point of intake and initiation of the treatment care plan as part of the CCS interdisciplinary case management team. Nurses also ensure that clients are receiving necessary services with the most appropriate provider. The RN II is expected to have knowledge of: principles, methods and procedures for utilization review and relating to acute hospitalizations, home care, medical and nursing services and other levels of institutional care, CCS and Medi-Cal regulations; health care delivery system with respect to medical services available to the child and family; and family adaptation to handicapping conditions involving physical and psycho-social needs. Tuberculosis (TB) Control Section Registered Nurse IIs in the TB Control Section work under the supervision of the TB Nurse Manager (RN IV) and under the guidance of an RN III to provide case management to a caseload of clients with active and suspected active TB disease; to conduct monthly visits to the family, investigate contacts and assure access to care; oversee direct observation therapy (DOT) as needed, and to perform other duties as assigned. The work of the Registered Nurse IIs in the TB Control Section is specific to TB cases and their contacts, and requires knowledge of public health nursing standards, access to health care in the local community, knowledge of tuberculosis disease and transmission, diagnosis and treatment of active TB disease and latent TB infection, knowledge of co-morbidities and complex socio-economic problems that adversely affect TB treatment outcomes, and responsibility for assuring completion of TB treatment; contact tracing, early identification of secondary cases and contacts at risk for rapid progression to TB disease if infected; surveillance (including case reporting); understanding of epidemiology of tuberculosis in Alameda County and how it guides public health nursing practice, and performing outreach (when resources permit) to persons at high risk for TB infection and disease. Nurse-Family Partnership (NFP) Nurse-Family Partnership is a home visiting program that partners nurses with low income first-time moms in Alameda County, in order to give babies the best start in life. Case management services begin in pregnancy and continue until the child reaches two years old. During that time, parents are provided with health education, support, and child development information so that families can create better lives for their child and themselves. This position will be situated within Public Health and includes nursing care management with prenatal and postpartum clients and their children up to the age of two. Nurses in this program receive intensive training to administer this evidence based home visiting program whose goal is to improve birth outcomes, increase child development and increase families' self-sufficiency. Nurse-Family Partnership nurses establish relationships with young, at-risk mothers during home visits and provide guidance for the emotional, social, and physical challenges first-time moms face as they prepare to become parents. NFP nurses work with culturally diverse families in communities with broad-based socio-inequity. We serve a high population of Oakland clients. Foster Care Assessment Center The Assessment Center (the AC) is a non-residential, short-term shelter child-friendly environment that operates 24 hours per day. The AC is staffed and managed by West Coast Children's Clinic, Inc., a community-based organization under contract to the Alameda County Social Services Agency. The AC has the capacity to receive and care for all ages of children and youth newborn to 21 years of age (Non-Minor Dependents NMDs).The purpose of the AC is to provide a supportive, child-friendly place where children can be looked after safely while more thoughtful placements are researched, including assessment of relative placement options, allow qualified staff to provide timely crisis intervention services to lessen the trauma of removal and initiate basic physical and mental health screenings, appropriate linkages and referrals. Under the supervision of the RN IV, the PHN II at the AC serves as an interdisciplinary team member of the Department of Children and Family Services (DCFS) and is responsible for implementing the daily nursing operations at the AC, which includes conducting nursing assessments on children received at the AC; communicating the need for timely follow-up of abnormal health assessment findings and/or acute health findings to placement providers, medical providers, child welfare staff, childcare staff, and PHNs in the Health Care Program for Children in Foster Care; facilitating the coordination of care between the AC, DCFS, Public Health Department, emergency foster homes, health care providers, schools, and any other relevant agencies invested in the total care of vulnerable children; providing onsite skilled, professional nursing consultation to the child welfare staff, including the Child Welfare Workers and other relevant personnel, child care staff, and biological and/or foster family; collaborating with child welfare staff to develop and maintain a systematic process for obtaining the basic medical history of the child at the time of removal from the caregiver’s home; gathering and interpreting information obtained from birth records, medical/dental records, immunization records, lab and radiological reports; documenting relevant information in the CWS/CMS database; researching medical insurance coverage for children to assist with urgent medical needs; training childcare providers on method of administering a brief health checklist for children brought to the AC; taking the lead to address the identified health care needs of each child/youth/non-minor dependent (NMD) admitted to the AC, including coordination of needed medical appointments, follow-up, and medication refills; administering, supervising and monitoring all medications prescribed; performing prescribed treatments. The PHN at the AC is expected to have knowledge of the health care delivery system available to children in foster care, family dynamics of the child removed from an abusive and/or neglectful home and the emotional adaptation to out of home placement and the effects of family separation. IHSS Program The IHSS Program is a home visiting program across all 58 counties in California. The Alameda County Public Health Nurse primary role is to conduct an assessment/reassessment of clients that are at risk for out of home placement and to prevent premature institutionalization and/or nursing home placement. The program serves eligible individual across the lifespan who are aged, blind, and disabled to remain safely in their own homes. The public health nurse carries a caseload focused exclusively on IHSS recipients identified as having paramedical service needs for example GT feedings/Tracheostomy/diabetes management/home dialysis. The PHN conducts comprehensive in-home assessment and reassessment to address the medical, nursing, and psychosocial aspects of the client’s health. In addition, the PHN provides health education and management of chronic medical conditions. The PHN is expected to have knowledge of the health delivery system, applying the nursing process, comfortable conducting a thorough assessment, and communicate effectively with clients. Under the supervision of the Supervising Public Health Nurse (RN IV); the RN II/PHN serves as part of a multidisciplinary team who are responsible for assessing clients’ ability to live safely in their home by evaluating the risk for institutionalization, monitoring client’s progress through any prescribed rehabilitative, and providing case management in coordination with other departments, agencies, and health providers. MINIMUM QUALIFICATIONS License/Certificate: - Possession of a current and valid license to practice as a Registered Nurse in the State of California. - Possession of a current and valid Public Health Nurse (PHN) Certificate issued by the State of California - Some positions may require a valid California Motor Vehicle Operator's license. Special Requirements: 1. In compliance with the Administrative Simplification provision of the Health Insurance Portability and Accountability Act of 1996 (HIPAA), employees in this classification are required to possess a National Provider Identifier (NPI) number prior to their first day on the job. 2. In Compliance with Medicare regulations, employees in this classification are required to complete the "Medicare Enrollment Process for Physicians and non-Physician Practitioners" through the Centers for Medicare and Medicaid Services (CMS) of the U.S. Department of Health and Human Services, prior to their first day on the job. Active enrollment in Medicare is a condition of employment. Failure to attain or maintain active enrollment will result in termination. Either I Experience: The equivalent of six months of full-time experience as a Registered Nurse I in the Alameda County classified service. (Non-classified includes District Attorney's Office, Hospital Authority, and the Consolidated Courts.) Or II The equivalent of one year of full-time recent experience with the last five years at a comparable level as a Registered Nurse in a clinical and/or public health setting. Some positions may require one (1) year of experience in a specialty area. SPECIAL REQUIREMENT : In addition to meeting the minimum qualifications below, these positions require possession of a current and valid Public Health Nursing (PHN) Certificate issued by the California Board of Registered Nursing. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of: • Theories, principles, procedures, techniques, standards and practices of public health nursing. • Anatomy, physiology, chemistry, pharmacology, growth and development, medical surgical nursing, nutrition, community health, and population based communities. • Principles and practices of the nursing process. • Wellness to illness continuum. • Nursing procedures, techniques, equipment and supplies. • Contact investigation and infection control principles. • Health systems, agencies, and patterns of referral. • Major disease conditions, current prevention techniques, therapies, and treatments. • Community resources and health systems. • Collaborative health planning with multi-disciplinary teams. • Principles and practices of effective organization. • Computer applications related to the work. Ability to: • Maintain confidentiality. • Communicate effectively orally and in writing. • Teach and counsel patients, families, and staff. • Exercise independent judgment. • Interpret data. • Analyze, evaluate and draw logical conclusions. • Respond effectively to emergency situations. • Exercise interpersonal sensitivity to establish and maintain effective working relationships with staff, clients, other agencies and the public. • Practice effective nursing in diverse/multicultural environments. • Plan, organize and prioritize. • Make effective use of available materials and human resources. • Provide safe, effective and efficient nursing care. EXAMINATION COMPONENTS The examination will consist of the following steps: A review of applicants' application to verify possession of minimum requirements. Those applicants who possess the minimum requirements for the class will move on to the next step in the examination process. Those candidates who possess the minimum qualifications for the class will be placed on the eligible list based on an evaluation of education, training, and experience. CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. We reserve the right to make changes to the announced examination components. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs . Selection Plan Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency: TENTATIVE SELECTION PLAN Deadline for Filing:Continuous Review of Minimum Qualification & SQ:Ongoing Department Hiring Interview:Ongoing Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing . Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs . BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com, @acgov.org, Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email boxes Noreply@jobaps.com and noreplyalamedacountyhr@acgov.org are routed to unmonitored mailboxes. If you have questions, please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Angelica Cuevas, HR Analyst Human Resource Services, County of Alameda (510) 271-5154 or email Angelica.Cuevas@acgov.org www.acgov.org/hrs DISASTER SERVICE WORKER All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: Continuous
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job This recruitment is only open to current County of San Bernardino, Fire Department, or Special Districts employees who hold a regular, contract, extra-help, recurrent, Public Service Employee, Work Experience Program (WEX) or intern position. Former PSE, WEX, or interns are eligible to apply up to 6 months from the end of their assignment. Your County employment must be clearly listed in your work experience. San Bernardino County is recruiting for Office Specialists who perform administrative clerical support work involving a variety of complex and/or specialized departmental programs and services. Office Specialists may interview, explain, counsel, advise, or assist patients, employees, clients, candidates, voters, or the general public regarding policies, procedures, practices, and local, state, and federal regulations; interpret and apply technical and procedural information; and research, process, review, and audit a variety of transactions, documents, and records. The eligible list may be used to fill any vacancies within County Departments and also with the County Fire and Special Districts Departments. Applicants will be asked to indicate their availability and preference for referral to the various agencies in the Supplemental Questionnaire. For more detailed information, view the Office Specialist job description. EXCELLENT SALARY* AND BENEFITS! Applications will be accepted and processed until a sufficient number of qualified applications have been received. This recruitment may close without notice; interested candidates should apply as soon as possible. County Fire and Special Districts Positions: The County Fire Department and Special Districts Department are separate entities from San Bernardino County, and as such, compensation and benefits for their positions are set forth in a different compensation plan ; click here for a summary of associated benefits. The salary for County Fire and Special District Office Specialist is $20.13 - $27.80 hourly (N20). For additional details, refer to the Non-Represented Employee Compensation Plan . CONDITIONS OF EMPLOYMENT Background Check: Applicants must pass a background investigation, which includes fingerprinting, credit check, and/or medical exam, prior to appointment. For the Probation and Sheriff's Departments, positions require extensive background investigations, including polygraph testing. If you are interested in these departments, indicate your availability on the Supplemental Questionnaire. Shift work and/or weekend work: Some departments may require shift work and/or weekend work. Must indicate availability on the application. Shift differentials and overtime compensation are available. Travel throughout the County: Employees will be required to provide their own transportation, and mileage reimbursement is available. At the time of hire, a valid California driver's license and proof of automobile liability insurance must be produced and maintained for the individual providing the transportation. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. *Salary increases contingent upon Property Related Revenue and/or statewide Realignment Sales Tax Collections performance. Minimum Requirements EXPERIENCE Two (2) year s full-time experience performing complex clerical tasks in an office environment. Experience must be comparable to duties performed by a clerical lead worker and/or supervisor, fiscal assistant, or other office work which is non-routine in nature and requires exercising independent decision making. Experience must be clearly described on the application and must include performing a variety of clerical tasks including public contact and computer usage. Qualifying experience is typically equivalent to the San Bernardino County Office Assistant III classification and above. Note: Retail sales and food service experience is not qualifying. Desired Qualifications Experience using computer applications; the skill areas listed on the Supplemental Questionnaire are highly desirable. Selection Process There will be an online assessment of knowledge and skills in the following areas: Interpreting Rules and Regulations Office Procedures and Practices Public Contact Basic Fiscal Concepts Work Accuracy and Attention to Detail Details of the online assessment process will be emailed once the recruitment has closed. IMPORTANT: The ability to take pre-employment tests online is a privilege. Please do not take advantage of this benefit. Also, be aware that applicants may be required to take parallel versions of these tests in a proctored setting in order to confirm their identities as the original test takers. Application Procedure : To be considered for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire as soon as possible . Applications will be processed as needed; recruitment may close at any time once a sufficient number of qualified applications are received. Resumes will not be accepted in lieu of the application and/or supplemental questionnaire. All experience must be clearly listed in the work experience and supplemental questionnaire. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance, please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. All communications regarding the remainder of the selection process will be via email . Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Clerical Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
The Job This recruitment is only open to current County of San Bernardino, Fire Department, or Special Districts employees who hold a regular, contract, extra-help, recurrent, Public Service Employee, Work Experience Program (WEX) or intern position. Former PSE, WEX, or interns are eligible to apply up to 6 months from the end of their assignment. Your County employment must be clearly listed in your work experience. San Bernardino County is recruiting for Office Specialists who perform administrative clerical support work involving a variety of complex and/or specialized departmental programs and services. Office Specialists may interview, explain, counsel, advise, or assist patients, employees, clients, candidates, voters, or the general public regarding policies, procedures, practices, and local, state, and federal regulations; interpret and apply technical and procedural information; and research, process, review, and audit a variety of transactions, documents, and records. The eligible list may be used to fill any vacancies within County Departments and also with the County Fire and Special Districts Departments. Applicants will be asked to indicate their availability and preference for referral to the various agencies in the Supplemental Questionnaire. For more detailed information, view the Office Specialist job description. EXCELLENT SALARY* AND BENEFITS! Applications will be accepted and processed until a sufficient number of qualified applications have been received. This recruitment may close without notice; interested candidates should apply as soon as possible. County Fire and Special Districts Positions: The County Fire Department and Special Districts Department are separate entities from San Bernardino County, and as such, compensation and benefits for their positions are set forth in a different compensation plan ; click here for a summary of associated benefits. The salary for County Fire and Special District Office Specialist is $20.13 - $27.80 hourly (N20). For additional details, refer to the Non-Represented Employee Compensation Plan . CONDITIONS OF EMPLOYMENT Background Check: Applicants must pass a background investigation, which includes fingerprinting, credit check, and/or medical exam, prior to appointment. For the Probation and Sheriff's Departments, positions require extensive background investigations, including polygraph testing. If you are interested in these departments, indicate your availability on the Supplemental Questionnaire. Shift work and/or weekend work: Some departments may require shift work and/or weekend work. Must indicate availability on the application. Shift differentials and overtime compensation are available. Travel throughout the County: Employees will be required to provide their own transportation, and mileage reimbursement is available. At the time of hire, a valid California driver's license and proof of automobile liability insurance must be produced and maintained for the individual providing the transportation. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. *Salary increases contingent upon Property Related Revenue and/or statewide Realignment Sales Tax Collections performance. Minimum Requirements EXPERIENCE Two (2) year s full-time experience performing complex clerical tasks in an office environment. Experience must be comparable to duties performed by a clerical lead worker and/or supervisor, fiscal assistant, or other office work which is non-routine in nature and requires exercising independent decision making. Experience must be clearly described on the application and must include performing a variety of clerical tasks including public contact and computer usage. Qualifying experience is typically equivalent to the San Bernardino County Office Assistant III classification and above. Note: Retail sales and food service experience is not qualifying. Desired Qualifications Experience using computer applications; the skill areas listed on the Supplemental Questionnaire are highly desirable. Selection Process There will be an online assessment of knowledge and skills in the following areas: Interpreting Rules and Regulations Office Procedures and Practices Public Contact Basic Fiscal Concepts Work Accuracy and Attention to Detail Details of the online assessment process will be emailed once the recruitment has closed. IMPORTANT: The ability to take pre-employment tests online is a privilege. Please do not take advantage of this benefit. Also, be aware that applicants may be required to take parallel versions of these tests in a proctored setting in order to confirm their identities as the original test takers. Application Procedure : To be considered for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire as soon as possible . Applications will be processed as needed; recruitment may close at any time once a sufficient number of qualified applications are received. Resumes will not be accepted in lieu of the application and/or supplemental questionnaire. All experience must be clearly listed in the work experience and supplemental questionnaire. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance, please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. All communications regarding the remainder of the selection process will be via email . Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Clerical Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: Continuous
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job ***THIS RECRUITMENT IS FOR THE MORONGO BASIN LOCATION ONLY*** APPLY TODAY - Priority Review will begin Monday, February 26, 2024. English-Spanish Bilingual Candidates are encouraged to apply. San Bernardino County seeks qualified individuals with no felony convictions and able to pass an extensive background investigation, that may include polygraph testing, to provide clerical support in the Sheriff's Department. The eligible list established from this recruitment will be used to fill immediate vacancies for San Bernardino County Sheriff's Department inthe Morongo Basin . Morongo Basin is approximately 70 miles east of downtown San Bernardino. *Official Job Title: Office Specialist - For more detailed information, refer to the Office Specialist job description. CONDITIONS OF EMPLOYMENT Background: Prior to appointment, applicants will be fingerprinted and must pass an extensive background investigation, including a polygraph examination. Applicants must not have been convicted of a felony. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Experience: Two (2) years of full-time experience performing complex clerical tasks in an office environment. Experience must be comparable to duties performed by a clerical lead worker and/or supervisor, fiscal assistant, or other office work which is non-routine in nature and requires exercising independent decision making. Experience must be clearly described on the application and must include performing a variety of clerical tasks including public contact and computer usage. Qualifying experience is typically equivalent to the San Bernardino County Office Assistant III classification and above. Note: Retail sales and food service experience is not qualifying. Desired Qualifications Experience using computer applications and in the skill areas listed on the Supplemental Questionnaire are highly desirable. Selection Process There will be an online assessment of knowledge and skills in the following areas: Interpreting Rules and Regulations Office Procedures and Practices Public Contact Basic Fiscal Concepts Work Accuracy and Attention to Detail A separate written examination to evaluate Spanish Bilingual Skills will be administered to applicants indicating bilingual (Spanish/English) skills on the application. Application Procedure : Please complete and submit the online employment application and supplemental questionnaire as soon as possible as this recruitment may close at any time with or without notice. FOR PRIORITY CONSIDERATION, please apply by Monday, February 26, 2024 . R esumes will not be accepted in lieu of the application and/or supplemental questionnaire. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application. Applicants will be automatically logged out if they have not submitted the application and all required materials prior to the recruitment closing. Once your application has been successfully submitted , you will receive an on-screen confirmation and an email. We recommend that you save and/or print these for your records. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. All communications regarding the selection process will be via email . Applicants are encouraged to check their e-mails frequently to obtain any correspondence associated with this recruitment. Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Clerical Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change.
Mar 08, 2024
Full Time
The Job ***THIS RECRUITMENT IS FOR THE MORONGO BASIN LOCATION ONLY*** APPLY TODAY - Priority Review will begin Monday, February 26, 2024. English-Spanish Bilingual Candidates are encouraged to apply. San Bernardino County seeks qualified individuals with no felony convictions and able to pass an extensive background investigation, that may include polygraph testing, to provide clerical support in the Sheriff's Department. The eligible list established from this recruitment will be used to fill immediate vacancies for San Bernardino County Sheriff's Department inthe Morongo Basin . Morongo Basin is approximately 70 miles east of downtown San Bernardino. *Official Job Title: Office Specialist - For more detailed information, refer to the Office Specialist job description. CONDITIONS OF EMPLOYMENT Background: Prior to appointment, applicants will be fingerprinted and must pass an extensive background investigation, including a polygraph examination. Applicants must not have been convicted of a felony. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Experience: Two (2) years of full-time experience performing complex clerical tasks in an office environment. Experience must be comparable to duties performed by a clerical lead worker and/or supervisor, fiscal assistant, or other office work which is non-routine in nature and requires exercising independent decision making. Experience must be clearly described on the application and must include performing a variety of clerical tasks including public contact and computer usage. Qualifying experience is typically equivalent to the San Bernardino County Office Assistant III classification and above. Note: Retail sales and food service experience is not qualifying. Desired Qualifications Experience using computer applications and in the skill areas listed on the Supplemental Questionnaire are highly desirable. Selection Process There will be an online assessment of knowledge and skills in the following areas: Interpreting Rules and Regulations Office Procedures and Practices Public Contact Basic Fiscal Concepts Work Accuracy and Attention to Detail A separate written examination to evaluate Spanish Bilingual Skills will be administered to applicants indicating bilingual (Spanish/English) skills on the application. Application Procedure : Please complete and submit the online employment application and supplemental questionnaire as soon as possible as this recruitment may close at any time with or without notice. FOR PRIORITY CONSIDERATION, please apply by Monday, February 26, 2024 . R esumes will not be accepted in lieu of the application and/or supplemental questionnaire. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application. Applicants will be automatically logged out if they have not submitted the application and all required materials prior to the recruitment closing. Once your application has been successfully submitted , you will receive an on-screen confirmation and an email. We recommend that you save and/or print these for your records. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. All communications regarding the selection process will be via email . Applicants are encouraged to check their e-mails frequently to obtain any correspondence associated with this recruitment. Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Clerical Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change.
Stanislaus County, CA
Modesto, California, United States
About the Opportunity THE IDEAL CANDIDATE Workforce Development is seeking an individual that possesses leadership experience in Workforce Innovation Opportunity Act (WIOA), Welfare-to-Work (WTW), or Client Services/Business Services Workforce Development programs, and has knowledge of Federal, State and local regulations applicable to these programs. The candidate should be highly motivated, possess a positive attitude, organized, detailed oriented with the ability to thrive in a fast-paced, multi-faceted and performance-oriented environment. The candidate shall take initiative to problem solve, clarify job expectations and performance goals with employees, and give direction to and supervise a diverse workforce to develop a collaborative team environment. To learn more about the Workforce Development, click here . Click here for details THE POSITION The Family Services Supervisor reports to a manager and is the highest level in the Family Services series. Incumbents provide direct supervision to Family Services Specialists on a daily basis and are responsible for overseeing a major program. The Family Services Supervisor is distinguished from the lower class of Family Services Specialist IV in that the latter is the lead worker or specialized technical expert level of the Family Services series. The Family Services Supervisor is distinguished from the higher class of Manager in that the latter is responsible for multiple units and incumbents perform duties and represent the Agency independently within all areas of responsibility. ABOUT THE DEPARTMENT Stanislaus County Workforce Development (SCWD) is dedicated to developing a skilled workforce that strengthens business and contributes to the economic success of the community. With ninety-four allocated employees who work in five locations throughout Stanislaus County, SCWD prepares individuals for jobs that are in demand by local businesses and provides businesses with referrals of qualified job applicants. Administration, which includes the Human Resources/Safety, Facilities, Finance/Operations, Contracts & Planning, Marketing and Information Technology divisions, supports the day-to-day program activities of the Department. Support activities include accounting, audits, employee and participant payroll processing, State reporting, grant billing, budgeting, contract management/monitoring, legislative analysis and implementation, equipment management, data imaging, website management and inventory control. The Business Services Division markets resources available to employers through Workforce Development. These include services such as identifying and hiring qualified candidates, aligning training opportunities to meet the needs of employers and jobseekers, and working with employers to identify work-based learning opportunities. These services lead to client self-sufficiency and provide businesses with qualified job candidates. In addition, Business Services assists employers with labor market information, referrals to resources and job fairs to ensure the clients served obtain employment. Services available to employers include but are not limited to on-the-job training and work experience incumbent worker training. Additionally, the Department conducts Sector Strategy initiatives to enhance services provided to local businesses and assist in filling the skills gap in the local area with specific focus on the agriculture, manufacturing, construction, healthcare, logistics/warehousing, and the underserved sectors. The Client Services Division provides a wide range of employment and training services to adults, dislocated workers, Welfare to Work recipients and youth in the community through various programs at four Job Centers located across the County. Client Services staff provide job search assistance to the public, workshops to assist with résumé development, interviewing skills, and job retention. For those needing more assistance in finding employment, Client Services provides intensive career counseling and work experience, as well as funding for vocational training programs. Workforce Development provides innovative programs and direct resources to serve specialized populations such as veterans, homeless, non-custodial parents and the previously incarcerated. Unless otherwise provided, this position is part of the Classified Service of the County and is assigned to the Mid Management/Supervisory bargaining unit for labor relations purposes. Individuals who are in a full-time classification position are required to serve a twelve-month probationary period, which may be extended an additional six months, for a total of eighteen months. Incumbents may also be subject to overtime, standby, callback, weekend, holiday and shift assignments as identified in their MOU (Memorandum of Understanding). The Job Task Analysis provides information detailing the physical and functional demands of the classification. For the complete job task analysis, visit the Risk Management website at http://www.stancounty.com/riskmgmt/ under the "Disability" tab. Typical Tasks Provides pre-approval of On-the-Job Training (OJT), Transitional Jobs, and Expanded Subsidized Employment contracts and coordinates with the Workforce Development Fiscal Department to close and de-obligate OJT's; Supervises and regularly meet with and evaluates the work of subordinate staff, recommends effective personnel actions related to: selection, performance, leaves of absence, grievances, disciplinary procedures, work schedules and assignments, and administers personnel and related policies and procedures; Plans, organizes, and directs the activities of the unit by signing/reviewing work, identifying training needs and providing in-service training as appropriate. Assists staff in resolving complex client problems and making referrals to other agencies and community resources; Responds to inquiries from customers, claimants, employers, and the general public by explaining applicable laws, regulations and administrative rules; Oversees Workforce Development services, access to labor market and job search information, customer assessment; Investigates complaints from Contractors, local businesses and Job seeker customers, establishes facts and determines action required; Uses the County Customer Relations Management System to resolve customer complaints and report results; Promotes customer services by contacting local, private, and public organizations; Represents the Agency at meetings, community and professional events, conferences at local, state and national level; and may represent management at various meetings; Monitors staff to ensure efficiency and quality of operations; Prepares various reports to support organizational planning; Provides input into the development/modification of internal and external unit policies, methods and procedures; Informs employees about management policies, procedures and goals and answers questions or obtains information from specialists when technical knowledge is required; Under the general guidance and supervision of a Workforce Development Manager, performs daily project management functions in support of department mission and objectives; Coordinates with local business and partner agencies to provide effective liaison with those organizations. Oversees special projects on behalf of the Division Manager; Conducts periodic Workflow Process analysis and recommends process improvements; Analyzes, interprets, and discusses legislation, statistics, Workforce Development rules and regulations to staff and the public. Makes decisions for policy and procedure implementations, evaluates the effectiveness of policies and procedures, and makes necessary changes as needed; Takes part in studies or research projects; chairs task groups and committees; works with local groups concerned about community problems; and develops handbook and procedure manuals; Assists in developing grants, budgets, policies and procedures for a section of the department; Participates in the development and presentation of training and staff development programs to enhance skills of professional and technical staff; Plans, implements, and evaluates new programs and new regulations and assists in the development of community resources for all programs; Provides leadership in collaborative projects and partnerships; Establishes and measures performance indicators in a way that will accomplish the Agency's/County's goals and objectives; May negotiate vendor contracts; Remains abreast of State and Federal regulations and industry innovations; Prepares/Receives correspondence and statistical reports related to the Division's work flow; Performs on short notice, other duties and special projects assigned; Meets with employers, including site selectors to discuss workforce related topics and develop solutions for meeting their workforce needs; Gathers and analyzes workforce information and statistical data, reach a conclusion, and provide information to Workforce Development staff, employers, site selectors, and community partners as requested; and Establishes and maintains cooperative working relationships with Workforce Development staff, employers, outside agencies, customers, and the general public. Minimum Qualifications (Knowledge, Skills, Abilities, Education/Experience) KNOWLEDGE Functions of public service agencies and the principles of public assistance and employment services; Principles of supervising, evaluating, and training; Personnel management practices; and equal employment opportunity related laws, rules and regulations; Public assistance and employment service methods and case management concepts, techniques of interviewing and recording social service cases; Social research methods; Public assistance and employment resources available in the community for referral or utilization in social service programs; Public speaking skills, presentation strategies, and facilitation skills; Principles of Federal, State and local levels of eligibility for public assistance programs and employment programs; General principles and techniques of interviewing, counseling, job search, recording, problem solving and goal setting in public assistance and employment programs; Current issues and socio-economic conditions and trends in the field of public assistance and employment programs; Community organization and social problems calling for the use of public and private community resources; Principles of individual and group behavior; Principles involved in the nature, growth and development of in-group processes; The laws, rules, and regulations governing the operation of the public social service agencies and eligibility and employment public assistance programs such as TANF/StanWORKS, Welfare to Work, Food Stamps, Medi-Cal, and General Assistance programs; Budget development and grant writing techniques; Total Quality Management and Baldrige criteria; and Computer programs dealing with databases, graphics, and spreadsheets. SKILLS/ABILITIES Effectively coordinate work of a unit with other units, supervisors, multi-disciplinary teams or community agencies; Analyze, interpret, and discuss legislation, court orders, statistics, departmental rules and programs, policies and procedures, regulations and trends; Gather and analyze information and statistical data, reach a conclusion and write narrative reports in a clear and concise manner using proper grammar suitable for public presentation; Interpret, explain and apply existing laws, rules and regulations to clients/families, the community or other agencies; Classify case problems and evaluate the effectiveness of effort in solving problems; Establish and maintain cooperative working relationships with other units, outside agencies, clients, multi-media partnerships and the general public; Promote self-sufficiency concepts to customers, staff and the community; Communicate with others of diverse ethnic, socio-economic and cultural backgrounds; Perform analysis, apply good judgment, responsible decision making and problem solving techniques in analyzing situations accurately and taking the most effective course of action; Quickly and flexibly take initiative to change direction and priorities while meeting deadlines and management expectations; Present oral and written reports clearly and concisely using proper grammar; Promote, encourage and garner staff support, ideas and participation for County events; Provide staff training in appropriate areas; Evaluate staff and recommend disciplinary action when appropriate; Assist in budget development and grant writing; Develop policies and procedures; Perform mathematical calculations using a calculator; and Perform the job ethically and within program guidelines. We recognize your time is valuable, please only apply if you meet the following required qualifications. EDUCATION/EXPERIENCE PATTERN I Bachelor's degree in Public Administration, Business Administration, Political Science, Humanities, Human Resource Management, Organizational Communication, Social Science, Sociology, Psychology, Social Work, Counseling or a closely related field; AND ONE OF THE FOLLOWING: One (1) year in the Stanislaus County class of Family Services Specialist IV; OR Two (2) years in the Stanislaus County class of Family Services Specialist III; OR Two (2) years of advanced journey/lead worker experience comparable to Family Services Specialist IV or Family Services Supervisor providing staff direction or supervision for the provision of services such as human resources, training, employment, vocational counseling, and/or social work. PATTERN II Graduation from college with an Associate of Science or Associate of Arts degree in Public Administration, Business Administration, Political Science, Humanities, Human Resource Management, Organizational Communication, Social Science, Sociology, Psychology, Social Work, Counseling or a closely related field; OR Completion of a combination of at least 30 semester units in Public Administration, Business Administration, Political Science, Humanities, Human Resource Management, Organizational Communication, Social Science, Sociology, Psychology, Social Work, Counseling or a closely related field; A ND ONE OF THE FOLLOWING: Two (2) years in the Stanislaus County class of Family Services Specialist IV; OR Three (3) years in the Stanislaus County class of Family Services Specialist III; OR Three (3) years of advanced journey/lead worker experience comparable to Family Services Specialist IV or Family Services Supervisor providing staff direction or supervision for the provision of services such as human resources, training, employment, vocational counseling, and/or social work. Proof of education is required for verification purposes at the time of application. Applicants who are unable to submit proof must call (209) 247-7668 to make other arrangements before 5:00 PM on the final filling date. Failure to submit proof or make other arrangements before the final filling deadline will results in disqualification. DESIRABLE QUALIFICATIONS In addition to the minimum qualifications, applicant screening will focus on the following desirable qualifications. Please list any of these qualifications you may have within the "Duties" section of the online application; Possess a Bachelor's Degree, or higher, in the specific areas of study of Business Administration, Public Administration, Human Resources Management, Marketing; OR At least two (2) years of full-time experience working with WIOA programs, Welfare to Work/TANF programs, Economic development programs, or Workforce development programs. Application and Selection Procedures APPLICATION PROCEDURES/FINAL FILING DATE Applications cannot be submitted later than 5:00 p.m. on the final filing date. Make your online application as complete as possible so a full and realistic appraisal may be made of your qualifications. RESUMES WILL NOT BE ACCEPTED IN LIEU OF COMPLETED APPLICATION. Attaching your resume and cover letter are an optional feature for those who wish to do so in addition to completing the required application. Information on your resume and cover letter will not substitute for the education, work experience and required fields on the County application. The online County application is the primary tool used to evaluate your job qualifications. EXAMINATION PROCESS Most County recruitments consists of the steps detailed below and are governed by Merit Principles. The examination process ensures that all applicants are given the same opportunity to gain employment within Stanislaus County. Application Review and Screening . Applications are carefully screened based on information provided. Those who submit incomplete applications that lack relevant qualifications or do not submit all required documents will not be invited to move on. Written Examination . Applicants will be invited to participate in a written exam that tests knowledge for the position. Oral Examination . Applicants are invited to a panel interview in which they will be evaluated by County subject matter experts. Eligible Lists . Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for six months but may be extended up to eighteen months. TENTATIVE RECRUITMENT SCHEDULE Application Deadline: May 6, 2024, at 5:00 PM Oral Examination: Week of May 13, 2024 Note: The eligible list generated from this recruitment may be used to fill future extra-help, part-time and full-time vacancies throughout Stanislaus County . GENERAL INFORMATION Final appointment will be conditional upon successfully passing a County paid pre-employment drug screening (if applicable for position) and a job-related background investigation. Some positions may require possession or the ability to obtain, and maintenance of a valid California Driver’s license or the ability to utilize an alternative method of transportation when needed to carry out job related essential functions. Stanislaus County supports the good health of its workforce. More information is available at http://myclubwellness.org Cell phones are typically incompatible with the online application format or browser. We recommend using a desktop or laptop computer. If you are still having technical difficulties, please call NEOGOV at 1-855-524-5627. Benefits associated with this position can be found at Benefits Summary . Closing Date/Time: 5/6/2024 5:00 PM Pacific
Apr 23, 2024
Full Time
About the Opportunity THE IDEAL CANDIDATE Workforce Development is seeking an individual that possesses leadership experience in Workforce Innovation Opportunity Act (WIOA), Welfare-to-Work (WTW), or Client Services/Business Services Workforce Development programs, and has knowledge of Federal, State and local regulations applicable to these programs. The candidate should be highly motivated, possess a positive attitude, organized, detailed oriented with the ability to thrive in a fast-paced, multi-faceted and performance-oriented environment. The candidate shall take initiative to problem solve, clarify job expectations and performance goals with employees, and give direction to and supervise a diverse workforce to develop a collaborative team environment. To learn more about the Workforce Development, click here . Click here for details THE POSITION The Family Services Supervisor reports to a manager and is the highest level in the Family Services series. Incumbents provide direct supervision to Family Services Specialists on a daily basis and are responsible for overseeing a major program. The Family Services Supervisor is distinguished from the lower class of Family Services Specialist IV in that the latter is the lead worker or specialized technical expert level of the Family Services series. The Family Services Supervisor is distinguished from the higher class of Manager in that the latter is responsible for multiple units and incumbents perform duties and represent the Agency independently within all areas of responsibility. ABOUT THE DEPARTMENT Stanislaus County Workforce Development (SCWD) is dedicated to developing a skilled workforce that strengthens business and contributes to the economic success of the community. With ninety-four allocated employees who work in five locations throughout Stanislaus County, SCWD prepares individuals for jobs that are in demand by local businesses and provides businesses with referrals of qualified job applicants. Administration, which includes the Human Resources/Safety, Facilities, Finance/Operations, Contracts & Planning, Marketing and Information Technology divisions, supports the day-to-day program activities of the Department. Support activities include accounting, audits, employee and participant payroll processing, State reporting, grant billing, budgeting, contract management/monitoring, legislative analysis and implementation, equipment management, data imaging, website management and inventory control. The Business Services Division markets resources available to employers through Workforce Development. These include services such as identifying and hiring qualified candidates, aligning training opportunities to meet the needs of employers and jobseekers, and working with employers to identify work-based learning opportunities. These services lead to client self-sufficiency and provide businesses with qualified job candidates. In addition, Business Services assists employers with labor market information, referrals to resources and job fairs to ensure the clients served obtain employment. Services available to employers include but are not limited to on-the-job training and work experience incumbent worker training. Additionally, the Department conducts Sector Strategy initiatives to enhance services provided to local businesses and assist in filling the skills gap in the local area with specific focus on the agriculture, manufacturing, construction, healthcare, logistics/warehousing, and the underserved sectors. The Client Services Division provides a wide range of employment and training services to adults, dislocated workers, Welfare to Work recipients and youth in the community through various programs at four Job Centers located across the County. Client Services staff provide job search assistance to the public, workshops to assist with résumé development, interviewing skills, and job retention. For those needing more assistance in finding employment, Client Services provides intensive career counseling and work experience, as well as funding for vocational training programs. Workforce Development provides innovative programs and direct resources to serve specialized populations such as veterans, homeless, non-custodial parents and the previously incarcerated. Unless otherwise provided, this position is part of the Classified Service of the County and is assigned to the Mid Management/Supervisory bargaining unit for labor relations purposes. Individuals who are in a full-time classification position are required to serve a twelve-month probationary period, which may be extended an additional six months, for a total of eighteen months. Incumbents may also be subject to overtime, standby, callback, weekend, holiday and shift assignments as identified in their MOU (Memorandum of Understanding). The Job Task Analysis provides information detailing the physical and functional demands of the classification. For the complete job task analysis, visit the Risk Management website at http://www.stancounty.com/riskmgmt/ under the "Disability" tab. Typical Tasks Provides pre-approval of On-the-Job Training (OJT), Transitional Jobs, and Expanded Subsidized Employment contracts and coordinates with the Workforce Development Fiscal Department to close and de-obligate OJT's; Supervises and regularly meet with and evaluates the work of subordinate staff, recommends effective personnel actions related to: selection, performance, leaves of absence, grievances, disciplinary procedures, work schedules and assignments, and administers personnel and related policies and procedures; Plans, organizes, and directs the activities of the unit by signing/reviewing work, identifying training needs and providing in-service training as appropriate. Assists staff in resolving complex client problems and making referrals to other agencies and community resources; Responds to inquiries from customers, claimants, employers, and the general public by explaining applicable laws, regulations and administrative rules; Oversees Workforce Development services, access to labor market and job search information, customer assessment; Investigates complaints from Contractors, local businesses and Job seeker customers, establishes facts and determines action required; Uses the County Customer Relations Management System to resolve customer complaints and report results; Promotes customer services by contacting local, private, and public organizations; Represents the Agency at meetings, community and professional events, conferences at local, state and national level; and may represent management at various meetings; Monitors staff to ensure efficiency and quality of operations; Prepares various reports to support organizational planning; Provides input into the development/modification of internal and external unit policies, methods and procedures; Informs employees about management policies, procedures and goals and answers questions or obtains information from specialists when technical knowledge is required; Under the general guidance and supervision of a Workforce Development Manager, performs daily project management functions in support of department mission and objectives; Coordinates with local business and partner agencies to provide effective liaison with those organizations. Oversees special projects on behalf of the Division Manager; Conducts periodic Workflow Process analysis and recommends process improvements; Analyzes, interprets, and discusses legislation, statistics, Workforce Development rules and regulations to staff and the public. Makes decisions for policy and procedure implementations, evaluates the effectiveness of policies and procedures, and makes necessary changes as needed; Takes part in studies or research projects; chairs task groups and committees; works with local groups concerned about community problems; and develops handbook and procedure manuals; Assists in developing grants, budgets, policies and procedures for a section of the department; Participates in the development and presentation of training and staff development programs to enhance skills of professional and technical staff; Plans, implements, and evaluates new programs and new regulations and assists in the development of community resources for all programs; Provides leadership in collaborative projects and partnerships; Establishes and measures performance indicators in a way that will accomplish the Agency's/County's goals and objectives; May negotiate vendor contracts; Remains abreast of State and Federal regulations and industry innovations; Prepares/Receives correspondence and statistical reports related to the Division's work flow; Performs on short notice, other duties and special projects assigned; Meets with employers, including site selectors to discuss workforce related topics and develop solutions for meeting their workforce needs; Gathers and analyzes workforce information and statistical data, reach a conclusion, and provide information to Workforce Development staff, employers, site selectors, and community partners as requested; and Establishes and maintains cooperative working relationships with Workforce Development staff, employers, outside agencies, customers, and the general public. Minimum Qualifications (Knowledge, Skills, Abilities, Education/Experience) KNOWLEDGE Functions of public service agencies and the principles of public assistance and employment services; Principles of supervising, evaluating, and training; Personnel management practices; and equal employment opportunity related laws, rules and regulations; Public assistance and employment service methods and case management concepts, techniques of interviewing and recording social service cases; Social research methods; Public assistance and employment resources available in the community for referral or utilization in social service programs; Public speaking skills, presentation strategies, and facilitation skills; Principles of Federal, State and local levels of eligibility for public assistance programs and employment programs; General principles and techniques of interviewing, counseling, job search, recording, problem solving and goal setting in public assistance and employment programs; Current issues and socio-economic conditions and trends in the field of public assistance and employment programs; Community organization and social problems calling for the use of public and private community resources; Principles of individual and group behavior; Principles involved in the nature, growth and development of in-group processes; The laws, rules, and regulations governing the operation of the public social service agencies and eligibility and employment public assistance programs such as TANF/StanWORKS, Welfare to Work, Food Stamps, Medi-Cal, and General Assistance programs; Budget development and grant writing techniques; Total Quality Management and Baldrige criteria; and Computer programs dealing with databases, graphics, and spreadsheets. SKILLS/ABILITIES Effectively coordinate work of a unit with other units, supervisors, multi-disciplinary teams or community agencies; Analyze, interpret, and discuss legislation, court orders, statistics, departmental rules and programs, policies and procedures, regulations and trends; Gather and analyze information and statistical data, reach a conclusion and write narrative reports in a clear and concise manner using proper grammar suitable for public presentation; Interpret, explain and apply existing laws, rules and regulations to clients/families, the community or other agencies; Classify case problems and evaluate the effectiveness of effort in solving problems; Establish and maintain cooperative working relationships with other units, outside agencies, clients, multi-media partnerships and the general public; Promote self-sufficiency concepts to customers, staff and the community; Communicate with others of diverse ethnic, socio-economic and cultural backgrounds; Perform analysis, apply good judgment, responsible decision making and problem solving techniques in analyzing situations accurately and taking the most effective course of action; Quickly and flexibly take initiative to change direction and priorities while meeting deadlines and management expectations; Present oral and written reports clearly and concisely using proper grammar; Promote, encourage and garner staff support, ideas and participation for County events; Provide staff training in appropriate areas; Evaluate staff and recommend disciplinary action when appropriate; Assist in budget development and grant writing; Develop policies and procedures; Perform mathematical calculations using a calculator; and Perform the job ethically and within program guidelines. We recognize your time is valuable, please only apply if you meet the following required qualifications. EDUCATION/EXPERIENCE PATTERN I Bachelor's degree in Public Administration, Business Administration, Political Science, Humanities, Human Resource Management, Organizational Communication, Social Science, Sociology, Psychology, Social Work, Counseling or a closely related field; AND ONE OF THE FOLLOWING: One (1) year in the Stanislaus County class of Family Services Specialist IV; OR Two (2) years in the Stanislaus County class of Family Services Specialist III; OR Two (2) years of advanced journey/lead worker experience comparable to Family Services Specialist IV or Family Services Supervisor providing staff direction or supervision for the provision of services such as human resources, training, employment, vocational counseling, and/or social work. PATTERN II Graduation from college with an Associate of Science or Associate of Arts degree in Public Administration, Business Administration, Political Science, Humanities, Human Resource Management, Organizational Communication, Social Science, Sociology, Psychology, Social Work, Counseling or a closely related field; OR Completion of a combination of at least 30 semester units in Public Administration, Business Administration, Political Science, Humanities, Human Resource Management, Organizational Communication, Social Science, Sociology, Psychology, Social Work, Counseling or a closely related field; A ND ONE OF THE FOLLOWING: Two (2) years in the Stanislaus County class of Family Services Specialist IV; OR Three (3) years in the Stanislaus County class of Family Services Specialist III; OR Three (3) years of advanced journey/lead worker experience comparable to Family Services Specialist IV or Family Services Supervisor providing staff direction or supervision for the provision of services such as human resources, training, employment, vocational counseling, and/or social work. Proof of education is required for verification purposes at the time of application. Applicants who are unable to submit proof must call (209) 247-7668 to make other arrangements before 5:00 PM on the final filling date. Failure to submit proof or make other arrangements before the final filling deadline will results in disqualification. DESIRABLE QUALIFICATIONS In addition to the minimum qualifications, applicant screening will focus on the following desirable qualifications. Please list any of these qualifications you may have within the "Duties" section of the online application; Possess a Bachelor's Degree, or higher, in the specific areas of study of Business Administration, Public Administration, Human Resources Management, Marketing; OR At least two (2) years of full-time experience working with WIOA programs, Welfare to Work/TANF programs, Economic development programs, or Workforce development programs. Application and Selection Procedures APPLICATION PROCEDURES/FINAL FILING DATE Applications cannot be submitted later than 5:00 p.m. on the final filing date. Make your online application as complete as possible so a full and realistic appraisal may be made of your qualifications. RESUMES WILL NOT BE ACCEPTED IN LIEU OF COMPLETED APPLICATION. Attaching your resume and cover letter are an optional feature for those who wish to do so in addition to completing the required application. Information on your resume and cover letter will not substitute for the education, work experience and required fields on the County application. The online County application is the primary tool used to evaluate your job qualifications. EXAMINATION PROCESS Most County recruitments consists of the steps detailed below and are governed by Merit Principles. The examination process ensures that all applicants are given the same opportunity to gain employment within Stanislaus County. Application Review and Screening . Applications are carefully screened based on information provided. Those who submit incomplete applications that lack relevant qualifications or do not submit all required documents will not be invited to move on. Written Examination . Applicants will be invited to participate in a written exam that tests knowledge for the position. Oral Examination . Applicants are invited to a panel interview in which they will be evaluated by County subject matter experts. Eligible Lists . Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for six months but may be extended up to eighteen months. TENTATIVE RECRUITMENT SCHEDULE Application Deadline: May 6, 2024, at 5:00 PM Oral Examination: Week of May 13, 2024 Note: The eligible list generated from this recruitment may be used to fill future extra-help, part-time and full-time vacancies throughout Stanislaus County . GENERAL INFORMATION Final appointment will be conditional upon successfully passing a County paid pre-employment drug screening (if applicable for position) and a job-related background investigation. Some positions may require possession or the ability to obtain, and maintenance of a valid California Driver’s license or the ability to utilize an alternative method of transportation when needed to carry out job related essential functions. Stanislaus County supports the good health of its workforce. More information is available at http://myclubwellness.org Cell phones are typically incompatible with the online application format or browser. We recommend using a desktop or laptop computer. If you are still having technical difficulties, please call NEOGOV at 1-855-524-5627. Benefits associated with this position can be found at Benefits Summary . Closing Date/Time: 5/6/2024 5:00 PM Pacific
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job The Office of Homeless Services is recruiting for a Housing Program Specialist* . The Housing Program Specialist serves as a liaison with the local U.S. Department of Housing and Urban Development (HUD) field office and among the Southern California Continuum of Care (CoC) Alliance members. They are a noted subject matter expert of the countywide collaborative application and serves as the primary contact for all CoC related activities in the County. Duties will include maintaining the CoC Congressional mandated housing inventory chart, and Point-In-Time information. The Point-in-Time County (PITC) is an annual count of sheltered and unsheltered homeless persons. In addition, the Office of Homeless Services has assumed the direct responsibility for administering the Homeless Management Information System (HMIS) for the County that provides regular data to HUD and Congress for continued facilitation of homeless related services programs such as the CoC Homeless Assistance grants, Emergency Solutions Grant (ESG), Community Development Block Grant (CDBG), CoC Homeless Emergency Aid Program (HEAP), and HUD Veteran Affairs Supportive Housing (VASH). Click HERE to learn more about Continuum of Care (CoC) Grants Click HERE to learn more about the Office of Homeless Services Click HERE to learn more about the Point-In-Time Count (PITC) Duties include: Plans and conducts studies of administrative and operational activities, which includes fiscal operations of all CoC funded agencies, programmatic preparation and control, budgetary review, compliance with HUD mandates; plans training and maintains exchange of various informational systems (i.e., HMIS, HUD data exchange, etc); develops reports and recommendations for the Homeless Services Officer for appropriate action based on an analysis of gathered data. Develops program navigation to include emergency shelters, transitional housing, permanent supportive housing, and permanent housing. Assists in preparing housing and homeless related grant applications and all subsequent follow-up; recommends and monitors procedures for CoC grant implementation and countywide coordination with a variety of funding streams (i.e., Emergency Solutions Grants, Emergency Food and Shelter Program, Coordinated Entry System). Develops and recommends various policies and procedures as identified through review of local, state and federal regulation changes; develops written procedures to implement adopted policy or to clarify and describe standard practices; designs and improves forms to expedite procedures and coordinate the publication and dissemination of forms to the Continuum of Care. Develops CoC wide training plans; coordinates the provision of services for all CoC funded agency needs, including grant preparation, trainings on CoC rules, and mandated changes that affect all CoC funded agencies. Assists the Homeless Services Officer in preparing budgets including grant related funding (i.e., acquiring and identifying sufficient match and leverage); assists in the development of budget recommendations; monitors budget performance on various HUD CoC funded agencies; reviews and analyzes financial data on an on-going basis through the HUD Line of Credit Control Services to assure conformance with CoC established performance and expenditure guidelines; prepares background information for grants, policy items and board items; and provides programmatic information to various organizations (such as HUD, the VA, state Housing and Community Development, municipalities, etc.) upon request. *Official title: Program Specialist I For more detailed information, refer to the Program Specialist I job description. CONDITIONS OF EMPLOYMENT Travel: Travel throughout the County and State may be required. Employees will be required to make provision for County transportation; travel throughout the State will be at the provision of the employer. A valid California Class C driver license and proof of automobile liability insurance must be provided and maintained for the individual providing the transportation. Minimum Requirements Education: Thirty (30) semester or forty-five (45) quarter units of completed college coursework from an institution accredited by the U.S. Department of Education in behavioral/social science, business/public/health care administration, liberal arts or education. Completion of the San Bernardino County Management Leadership Academy (MLA) program will be accepted toward the required coursework on the basis of 4 quarter units of credit per MLA track completed. A list of completed college coursework or legible copies of transcripts MUST be submitted with the application if the applicant does not possess an Associate's degree or higher in one of the qualifying fields listed above. Equivalency Report Requirement: Degrees or coursework completed outside of the U.S. must be accompanied by an evaluation report from a reputable credential evaluation service indicating equivalency to degrees or coursework completed at a college or university accredited by an accrediting association recognized by the United States Department of Education. Education Substitution: One (1) year of additional qualifying experience may substitute for the required education on the basis of 1 year of experience for 1 year of education (e.g., 12 months of additional experience substitutes for 30 semester units). -AND- Experience: One (1) year of full-time equivalent experience in a housing, human services/social services, behavioral/mental/public health program, or community based organization performing responsible case management duties, which included one (1) or more of the following areas: (1) conducting housing assessments and program navigation for emergency shelter placement, transitional housing, permanent supportive housing, and/or permanent housing; (2) landlord engagement to increase housing inventory; (3) direct service engagement with high housing barrier clients, including stabilization of housing; (4) community engagement to increase awareness of available housing programs; or (5) housing program monitoring and evaluation. Note: Eligibility Worker II and III experience is not considered qualifying. Desired Qualifications The ideal candidate will have a background in housing and homeless services and extensive experience working collaboratively with the public, community based organizations, and elected officials to implement and improve programs. They will have experience demonstrating strong analytical and communication skills, project planning and development, program/procedural impact analysis, experience creating and implementing case management and navigation plans, and the ability to work with all levels of stakeholders. Selection Process Examination Procedure : There will be a competitive evaluation of qualifications based on a review of the Application and Supplemental Questionnaire; therefore it is to your advantage to provide as much relevant and detailed work experience in the work history section of your application, as resumes will not be reviewed. Application Procedure : Complete and submit the online employment application and supplemental questionnaire by 5:00 PM, Friday, May 17, 2024 . Resumes will not be accepted in lieu of the application and/or supplemental questionnaires. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Administrative Services Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits, please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . Closing Date/Time: 5/17/2024 5:00 PM Pacific
May 02, 2024
Full Time
The Job The Office of Homeless Services is recruiting for a Housing Program Specialist* . The Housing Program Specialist serves as a liaison with the local U.S. Department of Housing and Urban Development (HUD) field office and among the Southern California Continuum of Care (CoC) Alliance members. They are a noted subject matter expert of the countywide collaborative application and serves as the primary contact for all CoC related activities in the County. Duties will include maintaining the CoC Congressional mandated housing inventory chart, and Point-In-Time information. The Point-in-Time County (PITC) is an annual count of sheltered and unsheltered homeless persons. In addition, the Office of Homeless Services has assumed the direct responsibility for administering the Homeless Management Information System (HMIS) for the County that provides regular data to HUD and Congress for continued facilitation of homeless related services programs such as the CoC Homeless Assistance grants, Emergency Solutions Grant (ESG), Community Development Block Grant (CDBG), CoC Homeless Emergency Aid Program (HEAP), and HUD Veteran Affairs Supportive Housing (VASH). Click HERE to learn more about Continuum of Care (CoC) Grants Click HERE to learn more about the Office of Homeless Services Click HERE to learn more about the Point-In-Time Count (PITC) Duties include: Plans and conducts studies of administrative and operational activities, which includes fiscal operations of all CoC funded agencies, programmatic preparation and control, budgetary review, compliance with HUD mandates; plans training and maintains exchange of various informational systems (i.e., HMIS, HUD data exchange, etc); develops reports and recommendations for the Homeless Services Officer for appropriate action based on an analysis of gathered data. Develops program navigation to include emergency shelters, transitional housing, permanent supportive housing, and permanent housing. Assists in preparing housing and homeless related grant applications and all subsequent follow-up; recommends and monitors procedures for CoC grant implementation and countywide coordination with a variety of funding streams (i.e., Emergency Solutions Grants, Emergency Food and Shelter Program, Coordinated Entry System). Develops and recommends various policies and procedures as identified through review of local, state and federal regulation changes; develops written procedures to implement adopted policy or to clarify and describe standard practices; designs and improves forms to expedite procedures and coordinate the publication and dissemination of forms to the Continuum of Care. Develops CoC wide training plans; coordinates the provision of services for all CoC funded agency needs, including grant preparation, trainings on CoC rules, and mandated changes that affect all CoC funded agencies. Assists the Homeless Services Officer in preparing budgets including grant related funding (i.e., acquiring and identifying sufficient match and leverage); assists in the development of budget recommendations; monitors budget performance on various HUD CoC funded agencies; reviews and analyzes financial data on an on-going basis through the HUD Line of Credit Control Services to assure conformance with CoC established performance and expenditure guidelines; prepares background information for grants, policy items and board items; and provides programmatic information to various organizations (such as HUD, the VA, state Housing and Community Development, municipalities, etc.) upon request. *Official title: Program Specialist I For more detailed information, refer to the Program Specialist I job description. CONDITIONS OF EMPLOYMENT Travel: Travel throughout the County and State may be required. Employees will be required to make provision for County transportation; travel throughout the State will be at the provision of the employer. A valid California Class C driver license and proof of automobile liability insurance must be provided and maintained for the individual providing the transportation. Minimum Requirements Education: Thirty (30) semester or forty-five (45) quarter units of completed college coursework from an institution accredited by the U.S. Department of Education in behavioral/social science, business/public/health care administration, liberal arts or education. Completion of the San Bernardino County Management Leadership Academy (MLA) program will be accepted toward the required coursework on the basis of 4 quarter units of credit per MLA track completed. A list of completed college coursework or legible copies of transcripts MUST be submitted with the application if the applicant does not possess an Associate's degree or higher in one of the qualifying fields listed above. Equivalency Report Requirement: Degrees or coursework completed outside of the U.S. must be accompanied by an evaluation report from a reputable credential evaluation service indicating equivalency to degrees or coursework completed at a college or university accredited by an accrediting association recognized by the United States Department of Education. Education Substitution: One (1) year of additional qualifying experience may substitute for the required education on the basis of 1 year of experience for 1 year of education (e.g., 12 months of additional experience substitutes for 30 semester units). -AND- Experience: One (1) year of full-time equivalent experience in a housing, human services/social services, behavioral/mental/public health program, or community based organization performing responsible case management duties, which included one (1) or more of the following areas: (1) conducting housing assessments and program navigation for emergency shelter placement, transitional housing, permanent supportive housing, and/or permanent housing; (2) landlord engagement to increase housing inventory; (3) direct service engagement with high housing barrier clients, including stabilization of housing; (4) community engagement to increase awareness of available housing programs; or (5) housing program monitoring and evaluation. Note: Eligibility Worker II and III experience is not considered qualifying. Desired Qualifications The ideal candidate will have a background in housing and homeless services and extensive experience working collaboratively with the public, community based organizations, and elected officials to implement and improve programs. They will have experience demonstrating strong analytical and communication skills, project planning and development, program/procedural impact analysis, experience creating and implementing case management and navigation plans, and the ability to work with all levels of stakeholders. Selection Process Examination Procedure : There will be a competitive evaluation of qualifications based on a review of the Application and Supplemental Questionnaire; therefore it is to your advantage to provide as much relevant and detailed work experience in the work history section of your application, as resumes will not be reviewed. Application Procedure : Complete and submit the online employment application and supplemental questionnaire by 5:00 PM, Friday, May 17, 2024 . Resumes will not be accepted in lieu of the application and/or supplemental questionnaires. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Administrative Services Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits, please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . Closing Date/Time: 5/17/2024 5:00 PM Pacific