City of Buckeye, AZ
City Hall East at The Landing, Arizona, United States
Position Scope APPLICATION REVIEW, INTERVIEWS AND CANDIDATE SELECTION MAY OCCUR PRIOR TO THE CLOSING DATE GENERAL PURPOSE: Under general supervision, assists the department in the recruitment, retention, and expansion of commercial development opportunities. Emphasis is on working in a collaborative, cross-departmental setting dealing with the challenges associated with rapid growth and seeking out creative solutions to development related issues. This position will focus primarily on the Industrial sector but will also include the Aviation sector. Embrace the New - Do Right - Lend a Hand - Find a Way - Enjoy our Work - Celebrate Uniqueness Primary Duties and Responsibilities The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties. Promotes and develops the City by recruiting and expanding businesses in the community. Manages the recruitment of business by researching companies and industries, developing strategic and marketing plans, generating business leads, representing the City at trade shows, preparing and providing presentations and proposals to private sector executives, and negotiating agreements on behalf of the City. Manage and coordinate proposals to clients, respond to inquiries and requests from clients, and assist in presentations and site visits. Manages and conducts market research consistent with the City’s target industries, interfaces with other departments to incorporate technology, and manages the development of client databases. Provides staff support to key economic development programs, projects, boards, commissions, and/or task forces as needed. Develops and implements marketing strategies by developing plans for identification and pursuit of target industries, including preparation and distribution of digital and print marketing materials. Assists in negotiating development agreements with clients after determining project parameters, including analyzing and interpreting fiscal and economic impacts and presenting to City leadership and personnel. Manages and coordinates intra-departmental teams designed to assist locates with the entitlement and construction process. Makes written and verbal presentations to City management, Council, the general public and outside groups, agencies, and organizations, including professional association, brokers, developers, trade shows, conferences, and others. Models the City's values and culture. Performs other duties as assigned. In addition to the Primary Duties and Responsibilities listed above, may include some, or all, or the additional elements below based on the specific job assignment. Retail & Services: Focus is on the attraction of new retail, entertainment, hospitality, healthcare and services, and other attraction efforts within the department including but not limited to: Research, market, recruit, plan and manage development of new business across the City. Create and implement research strategies to support economic development efforts in target industries, develop and implement marketing strategies, and establish relationships within the business/development community to advance attraction efforts. Redevelopment: Focus is on the execution of department redevelopment strategies in Historic Downtown Buckeye which includes the implementation of the department tasks as outlined in the Downtown Specific Area Plan, including but not limited to: Attraction of new businesses to the area, creating financial models/programs that entice development (business improvement districts), manage the Catalyst Program, create marketing strategies around Downtown, participate in new wayfinding design/installation, generate engaging downtown design, streetscape, and public enhancement activities. Main liaison to the Mainstreet Coalition and to the Development Services Department. Aviation: Focus is on the attraction strategies around the Buckeye Municipal Airport, including but not limited to: Research, market, recruit, plan and manage development of new businesses at and around the airport. Create and implement research strategies to support economic development efforts at the airport, develop and implement marketing strategies, and establish relationships with the business/development community to advance aviation attraction efforts. Main liaison to the Airport Department and represent the economic development interests in airport planning areas. Industrial: Focus is on the attraction strategies for the industrial sector of Buckeye, including but not limited to: Research, market, recruit, plan and manage the attraction of new industrial businesses and the expansion of existing businesses. Create and implement research strategies to support economic development efforts, develop and implement marketing strategies, and establish relationships with the business/development community to advance industrial development. Minimum Qualifications & Position Requirements Education and Experience: An equivalent combination of a Bachelor’s degree in Urban or Regional Development, Geography, Business Administration, Finance, Economics, Public Administration, Real Estate, a related field and 4 years’ experience in economic development, redevelopment, community development, business assistance, real estate development, public/private finance, or related field. Preferred: Experience in a local government setting in a rapidly growing community; marketing and research principles. Necessary Knowledge, Skills and Abilities: Knowledge of: Principles, practices, procedures, and strategies of economic development, community development, planning and zoning, and related economic development principles and practices. Economic development marketing, research, incentives, financial analysis, and database management. Customer relationship management. Public administration and government operations. Strategy and program development principles and practices. Project development, scheduling, and monitoring. Applicable federal, state, and local laws, ordinances, and regulations. Commercial/industrial real estate development. Skill in: Collecting, tabulating, organizing, analyzing, and presenting complex economic development related data and information. Comfortable communicating both one-on-one and with larger groups. Excellence oral, written, and electronic communication. Creative development solutions, including public and private partnerships. Dealing with a rapid growth environment and the issues associated with that, such as the lack of infrastructure and existing building stock. Proficient and efficient in research. Organization and multi-tasking. Ability to: Successfully attract new businesses, retain/expand existing businesses, and help to foster entrepreneurial development, in order to grow the City's employment base. Problem solve in a creative and strategic manner. Take direction well, follow oral and written instructions, and be pro-active in seeking out new opportunities. Excel as a team player. Establish and foster a cooperative intra-departmental relationship for the benefit of clients. Manage change. Maintain a highly professional demeanor. Provide a high level of customer service to our clients. Think and act independently. Effectively use technology to assist in job functions. Maintain regular attendance and punctuality. Establish and maintain positive, effective working relationships with those contacted in the performance of work. Additional Information Special Requirements: Possession of a valid Arizona Driver's license. Physical Demands/ Work Environment: Standard office environment; occasional site visits in the field. Reports To: Economic Development Deputy Director Supervision Exercised: None FLSA Status : Exempt 12 - Month Goals: Gain a working knowledge of the Buckeye development process fostering internal relationships with Development Services, Engineering and other departments that pertain to the development continuum. Become familiar with the current internal plans and documents associated with assigned industry sector(s) and prepare reports on economic development activities. Develop and implement plans to promote the attraction of new investment within assigned industry sector(s). Participate in local, regional, and national events/conferences associated with assigned industry sector(s). Engage and coordinate with local, regional and state economic development partners (Buckeye Chamber of Commerce, Arizona Association for Economic Development, Westmarc, Arizona Commerce Authority, Greater Phoenix Economic Council, etc.). Track, manage and respond to inquiries, leads and active projects. Engage with existing Buckeye businesses to support and better understand the needs within the assigned industry sector(s). Cultivate relationships with property owners, real estate professionals, and industry leaders in assigned sector(s) to bring investment to Buckeye. Pursue opportunities to partner and collaborate with internal and external parties to further promote Buckeye as the location of choice for assigned industry sector(s). EQUAL EMPLOYMENT OPPORTUNITY : It is the policy of the city to provide employment opportunities to all persons based solely on ability, regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity or disability. Employee Benefits & Wellness The City offers a comprehensive benefits package to full-time classified and management employees. Part-time classified employees may be eligible for select benefits where defined. For complete Benefit Plan & Wellness Information, please visit the City website at: Benefits & Wellness City benefit plans are subject to change at any time. Closing Date/Time: 10/1/2024 11:59 PM Mountain
Aug 21, 2024
Full Time
Position Scope APPLICATION REVIEW, INTERVIEWS AND CANDIDATE SELECTION MAY OCCUR PRIOR TO THE CLOSING DATE GENERAL PURPOSE: Under general supervision, assists the department in the recruitment, retention, and expansion of commercial development opportunities. Emphasis is on working in a collaborative, cross-departmental setting dealing with the challenges associated with rapid growth and seeking out creative solutions to development related issues. This position will focus primarily on the Industrial sector but will also include the Aviation sector. Embrace the New - Do Right - Lend a Hand - Find a Way - Enjoy our Work - Celebrate Uniqueness Primary Duties and Responsibilities The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties. Promotes and develops the City by recruiting and expanding businesses in the community. Manages the recruitment of business by researching companies and industries, developing strategic and marketing plans, generating business leads, representing the City at trade shows, preparing and providing presentations and proposals to private sector executives, and negotiating agreements on behalf of the City. Manage and coordinate proposals to clients, respond to inquiries and requests from clients, and assist in presentations and site visits. Manages and conducts market research consistent with the City’s target industries, interfaces with other departments to incorporate technology, and manages the development of client databases. Provides staff support to key economic development programs, projects, boards, commissions, and/or task forces as needed. Develops and implements marketing strategies by developing plans for identification and pursuit of target industries, including preparation and distribution of digital and print marketing materials. Assists in negotiating development agreements with clients after determining project parameters, including analyzing and interpreting fiscal and economic impacts and presenting to City leadership and personnel. Manages and coordinates intra-departmental teams designed to assist locates with the entitlement and construction process. Makes written and verbal presentations to City management, Council, the general public and outside groups, agencies, and organizations, including professional association, brokers, developers, trade shows, conferences, and others. Models the City's values and culture. Performs other duties as assigned. In addition to the Primary Duties and Responsibilities listed above, may include some, or all, or the additional elements below based on the specific job assignment. Retail & Services: Focus is on the attraction of new retail, entertainment, hospitality, healthcare and services, and other attraction efforts within the department including but not limited to: Research, market, recruit, plan and manage development of new business across the City. Create and implement research strategies to support economic development efforts in target industries, develop and implement marketing strategies, and establish relationships within the business/development community to advance attraction efforts. Redevelopment: Focus is on the execution of department redevelopment strategies in Historic Downtown Buckeye which includes the implementation of the department tasks as outlined in the Downtown Specific Area Plan, including but not limited to: Attraction of new businesses to the area, creating financial models/programs that entice development (business improvement districts), manage the Catalyst Program, create marketing strategies around Downtown, participate in new wayfinding design/installation, generate engaging downtown design, streetscape, and public enhancement activities. Main liaison to the Mainstreet Coalition and to the Development Services Department. Aviation: Focus is on the attraction strategies around the Buckeye Municipal Airport, including but not limited to: Research, market, recruit, plan and manage development of new businesses at and around the airport. Create and implement research strategies to support economic development efforts at the airport, develop and implement marketing strategies, and establish relationships with the business/development community to advance aviation attraction efforts. Main liaison to the Airport Department and represent the economic development interests in airport planning areas. Industrial: Focus is on the attraction strategies for the industrial sector of Buckeye, including but not limited to: Research, market, recruit, plan and manage the attraction of new industrial businesses and the expansion of existing businesses. Create and implement research strategies to support economic development efforts, develop and implement marketing strategies, and establish relationships with the business/development community to advance industrial development. Minimum Qualifications & Position Requirements Education and Experience: An equivalent combination of a Bachelor’s degree in Urban or Regional Development, Geography, Business Administration, Finance, Economics, Public Administration, Real Estate, a related field and 4 years’ experience in economic development, redevelopment, community development, business assistance, real estate development, public/private finance, or related field. Preferred: Experience in a local government setting in a rapidly growing community; marketing and research principles. Necessary Knowledge, Skills and Abilities: Knowledge of: Principles, practices, procedures, and strategies of economic development, community development, planning and zoning, and related economic development principles and practices. Economic development marketing, research, incentives, financial analysis, and database management. Customer relationship management. Public administration and government operations. Strategy and program development principles and practices. Project development, scheduling, and monitoring. Applicable federal, state, and local laws, ordinances, and regulations. Commercial/industrial real estate development. Skill in: Collecting, tabulating, organizing, analyzing, and presenting complex economic development related data and information. Comfortable communicating both one-on-one and with larger groups. Excellence oral, written, and electronic communication. Creative development solutions, including public and private partnerships. Dealing with a rapid growth environment and the issues associated with that, such as the lack of infrastructure and existing building stock. Proficient and efficient in research. Organization and multi-tasking. Ability to: Successfully attract new businesses, retain/expand existing businesses, and help to foster entrepreneurial development, in order to grow the City's employment base. Problem solve in a creative and strategic manner. Take direction well, follow oral and written instructions, and be pro-active in seeking out new opportunities. Excel as a team player. Establish and foster a cooperative intra-departmental relationship for the benefit of clients. Manage change. Maintain a highly professional demeanor. Provide a high level of customer service to our clients. Think and act independently. Effectively use technology to assist in job functions. Maintain regular attendance and punctuality. Establish and maintain positive, effective working relationships with those contacted in the performance of work. Additional Information Special Requirements: Possession of a valid Arizona Driver's license. Physical Demands/ Work Environment: Standard office environment; occasional site visits in the field. Reports To: Economic Development Deputy Director Supervision Exercised: None FLSA Status : Exempt 12 - Month Goals: Gain a working knowledge of the Buckeye development process fostering internal relationships with Development Services, Engineering and other departments that pertain to the development continuum. Become familiar with the current internal plans and documents associated with assigned industry sector(s) and prepare reports on economic development activities. Develop and implement plans to promote the attraction of new investment within assigned industry sector(s). Participate in local, regional, and national events/conferences associated with assigned industry sector(s). Engage and coordinate with local, regional and state economic development partners (Buckeye Chamber of Commerce, Arizona Association for Economic Development, Westmarc, Arizona Commerce Authority, Greater Phoenix Economic Council, etc.). Track, manage and respond to inquiries, leads and active projects. Engage with existing Buckeye businesses to support and better understand the needs within the assigned industry sector(s). Cultivate relationships with property owners, real estate professionals, and industry leaders in assigned sector(s) to bring investment to Buckeye. Pursue opportunities to partner and collaborate with internal and external parties to further promote Buckeye as the location of choice for assigned industry sector(s). EQUAL EMPLOYMENT OPPORTUNITY : It is the policy of the city to provide employment opportunities to all persons based solely on ability, regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity or disability. Employee Benefits & Wellness The City offers a comprehensive benefits package to full-time classified and management employees. Part-time classified employees may be eligible for select benefits where defined. For complete Benefit Plan & Wellness Information, please visit the City website at: Benefits & Wellness City benefit plans are subject to change at any time. Closing Date/Time: 10/1/2024 11:59 PM Mountain
WAKE COUNTY, NC
Raleigh, North Carolina, United States
What You'll Be Doing Are you an Economic Services program coordinator or case manager that is ready to use your knowledge, skills and abilities to help support and bring out the best in your team? If so get ready to upgrade your career! We are currently seeking an experienced Economic Services professional to assist with coordinating activities for Economics Services Hearings and Appeals, Security, and Onboarding. As our new Program Assistant, you will report directly to the Program and Staff Development (PSD) Manager to help achieve the team PSD goal of creating a “High Performing Work Team.” This position's primary focus is coordinating Economic Services Supplemental Programs (Hearings, Onboarding, and Security) with a focus on meeting the needs of our internal and external customers. You will add value to our team by; Assisting Quality Assurance with assigning reviews, training, and other duties as assigned Assisting and coordinating activities associated with hearings and appeals, security, and onboarding new hires Collecting and analyzing data and composing data charts for the PSD Team and the Managers Working and collaborating activities for a varied audience as it relates to identifying improvement opportunities, making suggestions for improvement, measuring and monitoring implemented improvements Train staff on policies, communicate and coordinate hearing activities, input data into State Host on Demand to activate and deactivate user accounts Handle and process confidential security data appropriately Develop and revise standard operating procedures Communicate with the clients, supervisors, managers, and the leadership team in a verbal and written manner Assess the effectiveness of work performed by administering surveys Create and update training materials and resources for caseworkers, supervisors, managers Apply today to join #TeamWake! About Our Team Wake County Health and Human Services (WCHHS) is the consolidation of programs and services that include social services, public health, job search assistance, child support, and transportation. Our mission, in partnership with the community, is to facilitate full access to high quality and effective health and human services for Wake County residents. In addition to our numerous standard programs, Wake County Health and Human Services (WCHHS) is engaged in a number of special initiatives that are impacting services and programs throughout our entire agency. Whether legislated down from the changing regulations on the Federal or State level or bubbling up from the entrepreneurial spirit of our staff, you can always look forward to Wake County Health and Human Services implementing new and exciting enhancements to our services and programs. The Basics (Required Education and Experience) Associate's degree One year of job-related experience Equivalent education and experience are accepted Please include ALL prior work experience on your application and resume. Beyond the Basics (Preferred Education and Experience) Associate Degree in Arts or Science One year of experience working within Economic Services as a program coordinator or case manager Experience coordinating activities for a specific program Proficient at communication both verbal and written Proficient in using the computer and other types of applications How Will We Know You're 'The One'? Know how to operate a personal work computer and use various Microsoft Office Products, internet browsers, web-based systems, etc. Ability to facilitate training for the processes that you are responsible for Strong analytical and creative problem-solving skills Ability to identify problems, determine possible solutions, and actively work to resolve the issues Ability to multi-task and prioritize assignments according to the needs of the agency Excellent written and verbal communication skills - ability to convey information verbally to individuals or groups to ensure the message is understood Ability to listen and respond appropriately to information from others About This Position Location: Human Services Center Somerset Raleigh, NC 27609 Employment Type: Regular Work Schedule: Mon - Fri 8:00 am - 5:00 pm Hiring Range: 22.84 - 25.13 Market Range: 22.84 - 32.03 Please include ALL prior work experience on your application and resume. Posting Closing Date: 7:00 pm on 9/22/2024 What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
Sep 17, 2024
What You'll Be Doing Are you an Economic Services program coordinator or case manager that is ready to use your knowledge, skills and abilities to help support and bring out the best in your team? If so get ready to upgrade your career! We are currently seeking an experienced Economic Services professional to assist with coordinating activities for Economics Services Hearings and Appeals, Security, and Onboarding. As our new Program Assistant, you will report directly to the Program and Staff Development (PSD) Manager to help achieve the team PSD goal of creating a “High Performing Work Team.” This position's primary focus is coordinating Economic Services Supplemental Programs (Hearings, Onboarding, and Security) with a focus on meeting the needs of our internal and external customers. You will add value to our team by; Assisting Quality Assurance with assigning reviews, training, and other duties as assigned Assisting and coordinating activities associated with hearings and appeals, security, and onboarding new hires Collecting and analyzing data and composing data charts for the PSD Team and the Managers Working and collaborating activities for a varied audience as it relates to identifying improvement opportunities, making suggestions for improvement, measuring and monitoring implemented improvements Train staff on policies, communicate and coordinate hearing activities, input data into State Host on Demand to activate and deactivate user accounts Handle and process confidential security data appropriately Develop and revise standard operating procedures Communicate with the clients, supervisors, managers, and the leadership team in a verbal and written manner Assess the effectiveness of work performed by administering surveys Create and update training materials and resources for caseworkers, supervisors, managers Apply today to join #TeamWake! About Our Team Wake County Health and Human Services (WCHHS) is the consolidation of programs and services that include social services, public health, job search assistance, child support, and transportation. Our mission, in partnership with the community, is to facilitate full access to high quality and effective health and human services for Wake County residents. In addition to our numerous standard programs, Wake County Health and Human Services (WCHHS) is engaged in a number of special initiatives that are impacting services and programs throughout our entire agency. Whether legislated down from the changing regulations on the Federal or State level or bubbling up from the entrepreneurial spirit of our staff, you can always look forward to Wake County Health and Human Services implementing new and exciting enhancements to our services and programs. The Basics (Required Education and Experience) Associate's degree One year of job-related experience Equivalent education and experience are accepted Please include ALL prior work experience on your application and resume. Beyond the Basics (Preferred Education and Experience) Associate Degree in Arts or Science One year of experience working within Economic Services as a program coordinator or case manager Experience coordinating activities for a specific program Proficient at communication both verbal and written Proficient in using the computer and other types of applications How Will We Know You're 'The One'? Know how to operate a personal work computer and use various Microsoft Office Products, internet browsers, web-based systems, etc. Ability to facilitate training for the processes that you are responsible for Strong analytical and creative problem-solving skills Ability to identify problems, determine possible solutions, and actively work to resolve the issues Ability to multi-task and prioritize assignments according to the needs of the agency Excellent written and verbal communication skills - ability to convey information verbally to individuals or groups to ensure the message is understood Ability to listen and respond appropriately to information from others About This Position Location: Human Services Center Somerset Raleigh, NC 27609 Employment Type: Regular Work Schedule: Mon - Fri 8:00 am - 5:00 pm Hiring Range: 22.84 - 25.13 Market Range: 22.84 - 32.03 Please include ALL prior work experience on your application and resume. Posting Closing Date: 7:00 pm on 9/22/2024 What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
WAKE COUNTY, NC
Raleigh, North Carolina, United States
What You'll Be Doing The purpose of the Economic Benefits Trainer is to design, develop and provide Food & Nutrition Services and Energy training to new hires and seasoned staff within Economic Services (ES). The Economic Benefits Trainer reports directly to the Program and Staff Development (PSD) Training Supervisor. The goal of the Staff Trainer and PSD is to create a “High Performing Work Team.” This position's primary focus is Food & Nutrition Services and Energy and other programs focusing on departmental needs. Essential Job Functions: Design, develop, deliver, and administer tests, quizzes and exams Evaluate training programs (including online courses, self-study, and blended learning opportunities) for caseworkers, supervisors and managerial staff Compose a training schedule and facilitate the learning process to ensure that training is engaging, and the transfer of learning is occurring Deliver training in the areas of Economic Benefits policy, technical navigation, communication, customer service, coaching, and team building Develop and update effective curricula to address identified training needs in all benefit program areas Ensure that training in each program is aligned with Federal and State policies and that county policies are followed Monitor staff learning, comfort, implementation, and operationalization needs Write and communicate weekly individual status updates to the supervisors and program managers Meet with staff to plan an appropriate course of action to improve individual training deficiencies Communicate individual pathways progress reports to supervisors at the conclusion of training About Our Team Wake County Health & Human Services (WCHHS) is a consolidated agency that provides an array of public health and social services, including public health and healthcare clinics, child welfare and economic services, housing and transportation, and other related services. Our mission: In partnership with the community, we will facilitate full access to high-quality and effective health and human services for Wake County residents. In addition to our many standard programs, Wake County Human Services is engaged in many special initiatives that impact services and programs throughout our entire agency and communities. Whether legislated down from the changing regulations on the Federal or State level or bubbling up from the entrepreneurial spirit of our staff, you can always look forward to Wake County Human Services implementing new and exciting enhancements to our services and programs. The Basics (Required Education and Experience) Bachelor's degree Three years of job-related experience Equivalent education and experience are accepted Please include ALL prior work experience on your application and resume. Beyond the Basics (Preferred Education and Experience) Three years of experience working within Food & Nutrition Services programs within a State or County Department of Economic Self-Sufficiency Experience training adults using adult learning theories and practices Experience writing procedures and developing online training modules Bachelor's degree or higher level of education in a related field to the position How Will We Know You're 'The One'? Ability to operate a personal computer and use various Microsoft Office Products, internet browsers, web-based systems, etc Ability to facilitate training and present ideas to individuals or groups Strong analytical and creative problem-solving skills Ability to identify problems, determine possible solutions and actively work to resolve the issues Excellent written and verbal communication skills Ability to convey information verbally to individuals or groups to ensure the message is understood Ability to listen and respond appropriately to information from others Knowledge of adult learning, instructional design and curriculum development techniques Ability to instruct and train employees, students, managers, and/or other clients by providing information, including appropriate procedures, practices, and/or the operation of technical equipment Knowledge of leadership/management/organizational development, assessment protocols, change management strategies, and processes About This Position Location: Human Services Center Somerset Raleigh, NC 27609 Employment Type: Regular Work Schedule: Mon - Fri 8:00am - 5:00pm Hiring Range: 23.94 - 32.32 Commensurate with experience. Market Range: 23.94 - 40.70 Please include ALL prior work experience on your application and resume. Posting Closing Date: This position is open until filled and may close at any time. What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
Jul 17, 2024
What You'll Be Doing The purpose of the Economic Benefits Trainer is to design, develop and provide Food & Nutrition Services and Energy training to new hires and seasoned staff within Economic Services (ES). The Economic Benefits Trainer reports directly to the Program and Staff Development (PSD) Training Supervisor. The goal of the Staff Trainer and PSD is to create a “High Performing Work Team.” This position's primary focus is Food & Nutrition Services and Energy and other programs focusing on departmental needs. Essential Job Functions: Design, develop, deliver, and administer tests, quizzes and exams Evaluate training programs (including online courses, self-study, and blended learning opportunities) for caseworkers, supervisors and managerial staff Compose a training schedule and facilitate the learning process to ensure that training is engaging, and the transfer of learning is occurring Deliver training in the areas of Economic Benefits policy, technical navigation, communication, customer service, coaching, and team building Develop and update effective curricula to address identified training needs in all benefit program areas Ensure that training in each program is aligned with Federal and State policies and that county policies are followed Monitor staff learning, comfort, implementation, and operationalization needs Write and communicate weekly individual status updates to the supervisors and program managers Meet with staff to plan an appropriate course of action to improve individual training deficiencies Communicate individual pathways progress reports to supervisors at the conclusion of training About Our Team Wake County Health & Human Services (WCHHS) is a consolidated agency that provides an array of public health and social services, including public health and healthcare clinics, child welfare and economic services, housing and transportation, and other related services. Our mission: In partnership with the community, we will facilitate full access to high-quality and effective health and human services for Wake County residents. In addition to our many standard programs, Wake County Human Services is engaged in many special initiatives that impact services and programs throughout our entire agency and communities. Whether legislated down from the changing regulations on the Federal or State level or bubbling up from the entrepreneurial spirit of our staff, you can always look forward to Wake County Human Services implementing new and exciting enhancements to our services and programs. The Basics (Required Education and Experience) Bachelor's degree Three years of job-related experience Equivalent education and experience are accepted Please include ALL prior work experience on your application and resume. Beyond the Basics (Preferred Education and Experience) Three years of experience working within Food & Nutrition Services programs within a State or County Department of Economic Self-Sufficiency Experience training adults using adult learning theories and practices Experience writing procedures and developing online training modules Bachelor's degree or higher level of education in a related field to the position How Will We Know You're 'The One'? Ability to operate a personal computer and use various Microsoft Office Products, internet browsers, web-based systems, etc Ability to facilitate training and present ideas to individuals or groups Strong analytical and creative problem-solving skills Ability to identify problems, determine possible solutions and actively work to resolve the issues Excellent written and verbal communication skills Ability to convey information verbally to individuals or groups to ensure the message is understood Ability to listen and respond appropriately to information from others Knowledge of adult learning, instructional design and curriculum development techniques Ability to instruct and train employees, students, managers, and/or other clients by providing information, including appropriate procedures, practices, and/or the operation of technical equipment Knowledge of leadership/management/organizational development, assessment protocols, change management strategies, and processes About This Position Location: Human Services Center Somerset Raleigh, NC 27609 Employment Type: Regular Work Schedule: Mon - Fri 8:00am - 5:00pm Hiring Range: 23.94 - 32.32 Commensurate with experience. Market Range: 23.94 - 40.70 Please include ALL prior work experience on your application and resume. Posting Closing Date: This position is open until filled and may close at any time. What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
California Polytechnic State University
1 Grand Avenue, San Luis Obispo, CA 93407, USA
Job Summary California Polytechnic State University (Cal Poly), one of the nation's top public universities, seeks an experienced and entrepreneurial Vice President for University Development & Alumni Engagement / CEO Cal Poly Foundation to provide strategic planning, management, and execution of all business operations toward achieving an integrated university development program. The CEO of the Cal Poly Foundation requires a business leader who is responsible for the leadership of the Cal Poly Foundation, a duly recognized 501(c)(3) public benefit non-profit corporation and auxiliary organization of the California State University System. The VP will serve as the CEO and a voting member of the Cal Poly Foundation and will work closely with the Cal Poly Foundation Board, Executive Committee, and Board Chair to advance the fundraising activities of the University in alignment with the responsibilities outlined below. Reporting directly to the University President and participating as a trusted advisor and strategic partner the VP will serve as a member of the President’s Cabinet and work with all other university constituencies, including the Provost and Executive Vice President, Senior Vice President Finance and Administration, Vice President of Research, Cal Poly Corporation CEO, Deans and Athletic Director. The VP will lead an efficient, cohesive, and productive team, set clear and achievable goals and accountability measures, and inspire staff to meet and exceed expectations in support of the university’s mission and vision. The VP will ensure strategies for effective and comprehensive business operations ensuring compliance, checks and balances and streamlined effective processes that support development. This includes finance, technology, annual giving, alumni engagement, principal gifts & gift planning, and campus operational, administrative, and financial controls related to gifts. In addition, the VP will provide management and oversight for core strategy development, large scale implementations, business transformation (lean process improvement/six sigma), change management, and new technology introductions. The VP will carry a personal portfolio of donors and be an active and visible member in the local and University community. The VP will be responsible for developing a corporate giving strategy and implementation plan. Development officers have a dual report to the Dean/Academic Leader and the VP. They work in partnership to accomplish annual development goals, performance metrics, and conduct joint annual performance reviews. The VP will launch systematic initiatives to identify and cultivate the next generation of donors to Cal Poly while maintaining and strengthening ties to existing donors, promote and augment alumni engagement through creative and relevant programming, seek out new philanthropic opportunities for cash gifts, endowments, bequests, grants, and gifts in kind. This individual will be involved with and nurture present industry stakeholders on state, national, and international levels, play a key role in focusing state attention on the University's programs, and work with others across the institution to create a strong and consistent message about the University to its constituencies. The VP will play a central role in enhancing the visibility and fundraising capabilities of the institution, ensuring Cal Poly’s position at the forefront of public higher education. The VP will be actively involved in the initial stages and lead Cal Poly’s third comprehensive campaign. The most recent campaign concluded in June 2020 and raised more than $832 million, which at the time was the largest fundraising initiative for the university and in CSU history. The University is well positioned for the development of the next successful comprehensive campaign which will include generating support for scholarships, fellowships, program, project, facilities, and more. University Development & Alumni Engagement Division The mission of University Development & Alumni Engagement is to garner and steward private support that will play a crucial role in building and maintaining the special polytechnic, high-quality, Learn by Doing education model of Cal Poly. University Development and Alumni Engagement (UDAE) at Cal Poly oversees the development program areas of planned giving and endowments, principal gifts, prospect research, corporate and foundation relations, college and regional fundraising, and alumni engagement. Our team of more than 80 professionals proactively seeks opportunities to bridge resources to achieve shared objectives. Cal Poly Foundation The Cal Poly Foundation incorporated as a philanthropic tax-exempt foundation [a 501(c)(3) corporation] and an official auxiliary of California Polytechnic State University, San Luis Obispo in March 2006. The Cal Poly Foundation led by Cal Poly alumni and friends was incorporated to generate private support that will play a crucial role in building and maintaining Cal Poly's multidisciplinary Learn by Doing educational model. To Learn More About the Foundation: https://foundation.calpoly.edu/content/index Key Qualifications Thorough working knowledge of principles of fundraising, trends, and best practices across industries. Working knowledge of the value of diversity and inclusivity across the university. Experience in organizational development and change management in complex organizations. See and translate future trends into effective strategies with successful outcomes. Financial and business operations acumen including budgets and fiscal goals. Provide clear direction, delegating, and removing obstacles to get work done. Advocate for securing and deploying resources to achieve the best possible outcomes. Education and Experience Bachelor’s degree in business, communications, public relations, or related fields and a minimum of 10 years of progressively responsible experience as a leader or manager in development, advancement or fundraising in a large, multi-unit organization. Salary and Benefits The anticipated hiring range for this role is $320,000 - $353,000 per year. Note that the offer is calculated based on the background and relevant years of experience of the individual selected. Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. Cal Poly Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly’s hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. For more information, visit calpoly.edu . Diversity Statement At Cal Poly, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility. Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. Cal Poly is an equal opportunity employer. Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H-1B visas). Advertised: Feb 14 2024 Pacific Standard Time Applications close: Closing Date/Time:
Jul 14, 2024
Job Summary California Polytechnic State University (Cal Poly), one of the nation's top public universities, seeks an experienced and entrepreneurial Vice President for University Development & Alumni Engagement / CEO Cal Poly Foundation to provide strategic planning, management, and execution of all business operations toward achieving an integrated university development program. The CEO of the Cal Poly Foundation requires a business leader who is responsible for the leadership of the Cal Poly Foundation, a duly recognized 501(c)(3) public benefit non-profit corporation and auxiliary organization of the California State University System. The VP will serve as the CEO and a voting member of the Cal Poly Foundation and will work closely with the Cal Poly Foundation Board, Executive Committee, and Board Chair to advance the fundraising activities of the University in alignment with the responsibilities outlined below. Reporting directly to the University President and participating as a trusted advisor and strategic partner the VP will serve as a member of the President’s Cabinet and work with all other university constituencies, including the Provost and Executive Vice President, Senior Vice President Finance and Administration, Vice President of Research, Cal Poly Corporation CEO, Deans and Athletic Director. The VP will lead an efficient, cohesive, and productive team, set clear and achievable goals and accountability measures, and inspire staff to meet and exceed expectations in support of the university’s mission and vision. The VP will ensure strategies for effective and comprehensive business operations ensuring compliance, checks and balances and streamlined effective processes that support development. This includes finance, technology, annual giving, alumni engagement, principal gifts & gift planning, and campus operational, administrative, and financial controls related to gifts. In addition, the VP will provide management and oversight for core strategy development, large scale implementations, business transformation (lean process improvement/six sigma), change management, and new technology introductions. The VP will carry a personal portfolio of donors and be an active and visible member in the local and University community. The VP will be responsible for developing a corporate giving strategy and implementation plan. Development officers have a dual report to the Dean/Academic Leader and the VP. They work in partnership to accomplish annual development goals, performance metrics, and conduct joint annual performance reviews. The VP will launch systematic initiatives to identify and cultivate the next generation of donors to Cal Poly while maintaining and strengthening ties to existing donors, promote and augment alumni engagement through creative and relevant programming, seek out new philanthropic opportunities for cash gifts, endowments, bequests, grants, and gifts in kind. This individual will be involved with and nurture present industry stakeholders on state, national, and international levels, play a key role in focusing state attention on the University's programs, and work with others across the institution to create a strong and consistent message about the University to its constituencies. The VP will play a central role in enhancing the visibility and fundraising capabilities of the institution, ensuring Cal Poly’s position at the forefront of public higher education. The VP will be actively involved in the initial stages and lead Cal Poly’s third comprehensive campaign. The most recent campaign concluded in June 2020 and raised more than $832 million, which at the time was the largest fundraising initiative for the university and in CSU history. The University is well positioned for the development of the next successful comprehensive campaign which will include generating support for scholarships, fellowships, program, project, facilities, and more. University Development & Alumni Engagement Division The mission of University Development & Alumni Engagement is to garner and steward private support that will play a crucial role in building and maintaining the special polytechnic, high-quality, Learn by Doing education model of Cal Poly. University Development and Alumni Engagement (UDAE) at Cal Poly oversees the development program areas of planned giving and endowments, principal gifts, prospect research, corporate and foundation relations, college and regional fundraising, and alumni engagement. Our team of more than 80 professionals proactively seeks opportunities to bridge resources to achieve shared objectives. Cal Poly Foundation The Cal Poly Foundation incorporated as a philanthropic tax-exempt foundation [a 501(c)(3) corporation] and an official auxiliary of California Polytechnic State University, San Luis Obispo in March 2006. The Cal Poly Foundation led by Cal Poly alumni and friends was incorporated to generate private support that will play a crucial role in building and maintaining Cal Poly's multidisciplinary Learn by Doing educational model. To Learn More About the Foundation: https://foundation.calpoly.edu/content/index Key Qualifications Thorough working knowledge of principles of fundraising, trends, and best practices across industries. Working knowledge of the value of diversity and inclusivity across the university. Experience in organizational development and change management in complex organizations. See and translate future trends into effective strategies with successful outcomes. Financial and business operations acumen including budgets and fiscal goals. Provide clear direction, delegating, and removing obstacles to get work done. Advocate for securing and deploying resources to achieve the best possible outcomes. Education and Experience Bachelor’s degree in business, communications, public relations, or related fields and a minimum of 10 years of progressively responsible experience as a leader or manager in development, advancement or fundraising in a large, multi-unit organization. Salary and Benefits The anticipated hiring range for this role is $320,000 - $353,000 per year. Note that the offer is calculated based on the background and relevant years of experience of the individual selected. Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. Cal Poly Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly’s hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. For more information, visit calpoly.edu . Diversity Statement At Cal Poly, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility. Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. Cal Poly is an equal opportunity employer. Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H-1B visas). Advertised: Feb 14 2024 Pacific Standard Time Applications close: Closing Date/Time:
Introduction THIS IS A REOPENING OF A CONTINUOUS EXAMINATION. If you have previously applied or started an application for Diversity, Equity, and Inclusion Director, Examination #23-0498-01, read this entire bulletin. There are specific instructions on how to reapply for this position. The scores and dispositions of candidates for this examination will be merged with previous exam participants. If you have previously submitted an application and choose to reapply, your new score/disposition will replace your current disposition. Applications must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Applications will only be accepted on-line. Koya Partners is soliciting qualified applicants on behalf of Alameda County and this recruitment is being conducted pursuant to the Alameda County Civil Service Commission rules. Interested candidates should apply by November 4, 2024.Express interest in this role by filling out our Talent Profile. DESCRIPTION About the Community Located on the east side of the Bay across from the San Francisco Peninsula, commonly referred to as the “East Bay,” the County of Alameda (County) is the geographic center of the San Francisco Bay Area. The region has been the fastest growing in the San Francisco Bay Area for more than two decades due to its desirable location, incredible diversity, ideal climate, broad economic base, welcoming communities, and business opportunities. The County itself is one of the most culturally diverse regions in the country, offering a variety of popular destinations including theatre, world-class symphony performances, dining, and many top-rated accommodations. The County is also home to many popular attractions, including The Oakland Museum, Chabot Space and Science Center, and the Livermore, Tri-Valley Wine Country and more, along with numerous parks, trails, and championship golf courses to enjoy. The University of California, Berkeley and California State University, East Bay are just two of the distinguished academic institutions in the area serving Northern California. Urban transportation options are extremely accessible including the Oakland International Airport, the Bay Area Rapid Transit (BART) system, and the San Francisco Bay Ferry system. About Alameda County Alameda County is a major urban county that delivers a full spectrum of services, including general government and internal services, health care, social services, public works, criminal justice, and other public safety services for its community. Driven by a mission to enrich the lives of residents through visionary policies and accessible, responsive, and effective services, the County seeks to realize its vision is to be recognized as one of the best counties in which to live, work, and do business. With a growing population of over 1.7M million residents, Alameda County is the second largest county in the Bay Area and seventh largest in the state. Established in 1853, the County encompasses 14 cities including Alameda, Albany, Berkeley, Dublin, Emeryville, Fremont, Hayward, Livermore, Newark, Oakland, Piedmont, Pleasanton, San Leandro, and Union City as well as 6 unincorporated communities and rural areas spanning a total of 738 square miles. With an annual budget of over $4 billion for the 2023-2024 fiscal year, Alameda County employs over 10,000 employees working in 21 different agencies and departments. The Opportunity Leading the Diversity, Equity, and Inclusion (DEI) office for Alameda County, the DEI Director will be a strategic, entrepreneurial leader who will clearly envision, build, and navigate the office’s scope, role, and collaboration across departments within the County. As the County moves to more deliberately embrace and advance diversity, equity, and inclusion efforts, the DEI Director will lead the DEI team to implement strategies, initiatives and policies, partner with critical constituents to achieve transformational change, and manage and supervise the office of DEI programs, projects, and processes. T he Ideal Candidate The ideal candidate will be a visionary, relationship-oriented leader with the entrepreneurialspirit needed to craft foundational structures and programs to support a broad scopeof departments and services within Alameda County. As the County’s key resource ondiversity, equity, and inclusion practices and initiatives for all County staff, this leader willdeftly navigate county-level agencies, build relationships across departments, and fostercollaboration and cooperation among colleagues that will support successful implementationof new DEI initiatives. The ideal candidate will demonstrate the following attributes and competencies: VISIONARY & ENTREPRENEURIAL LEADERSHIP Develop foundational principles and practices for DEI efforts that enhance theunderstanding of County employees. Define and clearly communicate a scope of work with results-based metrics and fosterorganization-wide investment in resources dedicated to DEI programs and needs. Intentionally plan around the strategic intent of the County while keeping in mind largerfuture goals. Strong leadership skills, including experience on a Senior Leadership Team or otherdecision-making body in an organization. Comfortable speaking up at a meeting toensure DEI issues are identified when policies are being discussed. Expert-level facilitation skills of difficult and complex subject matter that supportsorganizational culture change. EXPERTISE IN DIVERSITY, EQUITY, AND INCLUSION Deep knowledge of frameworks, models, and best practices around internal DEIpractices and change management for staff at all levels. Experience developing and implementing organizational DEI concepts andthe design, development, and implementation of DEI strategic plans, training,education programs, and accountability metrics on topics of (but not limited to)anti-racism, cultural competency, implicit bias, generational differences, genderdifferences, inclusive leadership, and building a climate of equity and inclusion. Possess understanding of, sensitivity to, and respect for diverse racial, socioeconomic, ethnic, academic, religious, and cultural backgrounds, as well as variousstaff identities, e.g. gender identity, sexuality, and disability. RELATIONSHIP BUILDING & LEADING THROUGH INFLUENCE Successfully navigate across departments and their politics with a high level ofemotional intelligence and fluency. Demonstrate high emotional quotient and build and maintain trust, credibility,and engagement across a broad and diverse constituency. A creative and thoughtful problem solver with an openness to understanding andattempting multiple approaches amidst changing priorities. AN EFFECTIVE COMMUNICATOR AND COLLABORATOR Able to effectively communicate complex concepts and tailor messages to arange of different audiences through varied written and verbal formats, includingpresentations, group facilitation, and consulting engagements. Flexible in adapting to organizational and departmental cultures while continuing tomove work and partnerships forward across multiple projects. Create and sustain positive, respectful, and productive working relationships withBoard members, staff, colleagues, and other constituents. An active listener who seeks to build consensus whenever possible through two-waycommunication methods that are open, honest, clear, respectful, and professional. IN ADDITION, THE IDEAL CANDIDATE WILL POSSESS THE FOLLOWINGATTRIBUTES AND COMPETENCIES: Successfully prepare accurate, thorough, and well-organized detailed information. Take initiative to ensure timely compliance with deadlines and the resolution ofpending matters. Maintain tact, discretion, and confidentiality. Click here to view the recruitment brochure. MINIMUM QUALIFICATIONS Experience: The equivalent of two (2) years of full-time experience in the class of Diversity, Equity, and Inclusion (DEI) Deputy Director in the Alameda County classified service. OR Education: Possession of a bachelor’s degree or higher from an accredited college or university with a major in either business administration, social welfare, human resources administration, public administration, psychology, or a field closely related to the position. AND Experience: The equivalent of four (4) or more years of professional human resources or related diversity, equity, and inclusion experience working in a senior management/executive level in a public or private setting. Substitution: Four (4) additional years of professional human resources or related diversity, equity, and inclusion experience working in a senior management/executive level in a public or private setting will substitute for the bachelor’s degree requirement. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the “Example of Duties” section of this specification. K nowledge of: Creating culturally competent training programs that develop skills and competencies of employees at all levels of the organization. Researching, designing, developing, implementing, and evaluating training for diversity, equity, and inclusion classes/programs. Management principles, practices, and guidelines. Organizational DEI concepts and best practices, change management, the design, development, and implementation of DEI strategic plans. Understanding County culture and ability to work well within the structure. D evelopment of Results Based Accountability metrics for measuring the effectiveness of DEI initiatives. Excellent writing, public speaking, facilitation, organizational and analytical skills. Proficient use of computers, office automation, and other department-specific computer applications and technology. Presentation, group facilitation, communication, and consulting skills. Project management, including experience managing multiple, concurrent projects. Ability to: Demonstrate high emotional quotient and build and maintain trust, credibility, and engagement across a broad and diverse constituency. Successfully prepare accurate, thorough, and well-organized detailed information. Take initiative to ensure timely compliance with deadlines and the resolution of pending matters. Maintain tact, discretion, and confidentiality. EXAMINATION COMPONENTS The examination will consist of the following steps: A review of applicants' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process; review of candidates’ work experience and background to select the best qualified applicants to continue in the process which may involve an interview with Koya Partners*. Those candidates scoring highest on the screening for best qualified will move on to the next step in the examination process, an oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. Candidates must attain a qualifying rating on each portion of this examination. We reserve the right to make changes to the announced examination components. RECRUITMENT AND SELECTION PLAN The County will inform applicants, via email and with reasonable notice in advance, of any examination process that will require their attendance. The following dates are tentative and subject to change based on operational needs. RECRUITMENT PLAN Deadline for Filing 5:00 p.m., Monday, November 4, 2024 Review of Applications for Minimum Qualifications November 15, 2024 Civil Service Oral Interview Examination Week of December 2, 2024 SELECTION PLAN Department Hiring Interviews Week of December 16, 2024 Reference Checks By January 10, 2025 Job Offer By January 19, 2025 WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs . BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) Accidental Death and Dismemberment Insurance County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Management Paid Leave** Catastrophic Sick Leave Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. ** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Notices will be sent from Noreply@jobaps.com . Please add @jobaps.comand Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page and clicking on the link 'last notice sent' for the respective recruitment. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box NoReply@jobaps.com are routed to an unmonitored mailbox. If you have questions, please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Sam Gee, HR Division Manager Human Resource Services Department, County of Alameda Samson.Gee @acgov.org DISASTER SERVICE WORKER All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: 11/4/2024 5:00:00 PM
Sep 10, 2024
Full Time
Introduction THIS IS A REOPENING OF A CONTINUOUS EXAMINATION. If you have previously applied or started an application for Diversity, Equity, and Inclusion Director, Examination #23-0498-01, read this entire bulletin. There are specific instructions on how to reapply for this position. The scores and dispositions of candidates for this examination will be merged with previous exam participants. If you have previously submitted an application and choose to reapply, your new score/disposition will replace your current disposition. Applications must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Applications will only be accepted on-line. Koya Partners is soliciting qualified applicants on behalf of Alameda County and this recruitment is being conducted pursuant to the Alameda County Civil Service Commission rules. Interested candidates should apply by November 4, 2024.Express interest in this role by filling out our Talent Profile. DESCRIPTION About the Community Located on the east side of the Bay across from the San Francisco Peninsula, commonly referred to as the “East Bay,” the County of Alameda (County) is the geographic center of the San Francisco Bay Area. The region has been the fastest growing in the San Francisco Bay Area for more than two decades due to its desirable location, incredible diversity, ideal climate, broad economic base, welcoming communities, and business opportunities. The County itself is one of the most culturally diverse regions in the country, offering a variety of popular destinations including theatre, world-class symphony performances, dining, and many top-rated accommodations. The County is also home to many popular attractions, including The Oakland Museum, Chabot Space and Science Center, and the Livermore, Tri-Valley Wine Country and more, along with numerous parks, trails, and championship golf courses to enjoy. The University of California, Berkeley and California State University, East Bay are just two of the distinguished academic institutions in the area serving Northern California. Urban transportation options are extremely accessible including the Oakland International Airport, the Bay Area Rapid Transit (BART) system, and the San Francisco Bay Ferry system. About Alameda County Alameda County is a major urban county that delivers a full spectrum of services, including general government and internal services, health care, social services, public works, criminal justice, and other public safety services for its community. Driven by a mission to enrich the lives of residents through visionary policies and accessible, responsive, and effective services, the County seeks to realize its vision is to be recognized as one of the best counties in which to live, work, and do business. With a growing population of over 1.7M million residents, Alameda County is the second largest county in the Bay Area and seventh largest in the state. Established in 1853, the County encompasses 14 cities including Alameda, Albany, Berkeley, Dublin, Emeryville, Fremont, Hayward, Livermore, Newark, Oakland, Piedmont, Pleasanton, San Leandro, and Union City as well as 6 unincorporated communities and rural areas spanning a total of 738 square miles. With an annual budget of over $4 billion for the 2023-2024 fiscal year, Alameda County employs over 10,000 employees working in 21 different agencies and departments. The Opportunity Leading the Diversity, Equity, and Inclusion (DEI) office for Alameda County, the DEI Director will be a strategic, entrepreneurial leader who will clearly envision, build, and navigate the office’s scope, role, and collaboration across departments within the County. As the County moves to more deliberately embrace and advance diversity, equity, and inclusion efforts, the DEI Director will lead the DEI team to implement strategies, initiatives and policies, partner with critical constituents to achieve transformational change, and manage and supervise the office of DEI programs, projects, and processes. T he Ideal Candidate The ideal candidate will be a visionary, relationship-oriented leader with the entrepreneurialspirit needed to craft foundational structures and programs to support a broad scopeof departments and services within Alameda County. As the County’s key resource ondiversity, equity, and inclusion practices and initiatives for all County staff, this leader willdeftly navigate county-level agencies, build relationships across departments, and fostercollaboration and cooperation among colleagues that will support successful implementationof new DEI initiatives. The ideal candidate will demonstrate the following attributes and competencies: VISIONARY & ENTREPRENEURIAL LEADERSHIP Develop foundational principles and practices for DEI efforts that enhance theunderstanding of County employees. Define and clearly communicate a scope of work with results-based metrics and fosterorganization-wide investment in resources dedicated to DEI programs and needs. Intentionally plan around the strategic intent of the County while keeping in mind largerfuture goals. Strong leadership skills, including experience on a Senior Leadership Team or otherdecision-making body in an organization. Comfortable speaking up at a meeting toensure DEI issues are identified when policies are being discussed. Expert-level facilitation skills of difficult and complex subject matter that supportsorganizational culture change. EXPERTISE IN DIVERSITY, EQUITY, AND INCLUSION Deep knowledge of frameworks, models, and best practices around internal DEIpractices and change management for staff at all levels. Experience developing and implementing organizational DEI concepts andthe design, development, and implementation of DEI strategic plans, training,education programs, and accountability metrics on topics of (but not limited to)anti-racism, cultural competency, implicit bias, generational differences, genderdifferences, inclusive leadership, and building a climate of equity and inclusion. Possess understanding of, sensitivity to, and respect for diverse racial, socioeconomic, ethnic, academic, religious, and cultural backgrounds, as well as variousstaff identities, e.g. gender identity, sexuality, and disability. RELATIONSHIP BUILDING & LEADING THROUGH INFLUENCE Successfully navigate across departments and their politics with a high level ofemotional intelligence and fluency. Demonstrate high emotional quotient and build and maintain trust, credibility,and engagement across a broad and diverse constituency. A creative and thoughtful problem solver with an openness to understanding andattempting multiple approaches amidst changing priorities. AN EFFECTIVE COMMUNICATOR AND COLLABORATOR Able to effectively communicate complex concepts and tailor messages to arange of different audiences through varied written and verbal formats, includingpresentations, group facilitation, and consulting engagements. Flexible in adapting to organizational and departmental cultures while continuing tomove work and partnerships forward across multiple projects. Create and sustain positive, respectful, and productive working relationships withBoard members, staff, colleagues, and other constituents. An active listener who seeks to build consensus whenever possible through two-waycommunication methods that are open, honest, clear, respectful, and professional. IN ADDITION, THE IDEAL CANDIDATE WILL POSSESS THE FOLLOWINGATTRIBUTES AND COMPETENCIES: Successfully prepare accurate, thorough, and well-organized detailed information. Take initiative to ensure timely compliance with deadlines and the resolution ofpending matters. Maintain tact, discretion, and confidentiality. Click here to view the recruitment brochure. MINIMUM QUALIFICATIONS Experience: The equivalent of two (2) years of full-time experience in the class of Diversity, Equity, and Inclusion (DEI) Deputy Director in the Alameda County classified service. OR Education: Possession of a bachelor’s degree or higher from an accredited college or university with a major in either business administration, social welfare, human resources administration, public administration, psychology, or a field closely related to the position. AND Experience: The equivalent of four (4) or more years of professional human resources or related diversity, equity, and inclusion experience working in a senior management/executive level in a public or private setting. Substitution: Four (4) additional years of professional human resources or related diversity, equity, and inclusion experience working in a senior management/executive level in a public or private setting will substitute for the bachelor’s degree requirement. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the “Example of Duties” section of this specification. K nowledge of: Creating culturally competent training programs that develop skills and competencies of employees at all levels of the organization. Researching, designing, developing, implementing, and evaluating training for diversity, equity, and inclusion classes/programs. Management principles, practices, and guidelines. Organizational DEI concepts and best practices, change management, the design, development, and implementation of DEI strategic plans. Understanding County culture and ability to work well within the structure. D evelopment of Results Based Accountability metrics for measuring the effectiveness of DEI initiatives. Excellent writing, public speaking, facilitation, organizational and analytical skills. Proficient use of computers, office automation, and other department-specific computer applications and technology. Presentation, group facilitation, communication, and consulting skills. Project management, including experience managing multiple, concurrent projects. Ability to: Demonstrate high emotional quotient and build and maintain trust, credibility, and engagement across a broad and diverse constituency. Successfully prepare accurate, thorough, and well-organized detailed information. Take initiative to ensure timely compliance with deadlines and the resolution of pending matters. Maintain tact, discretion, and confidentiality. EXAMINATION COMPONENTS The examination will consist of the following steps: A review of applicants' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process; review of candidates’ work experience and background to select the best qualified applicants to continue in the process which may involve an interview with Koya Partners*. Those candidates scoring highest on the screening for best qualified will move on to the next step in the examination process, an oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. Candidates must attain a qualifying rating on each portion of this examination. We reserve the right to make changes to the announced examination components. RECRUITMENT AND SELECTION PLAN The County will inform applicants, via email and with reasonable notice in advance, of any examination process that will require their attendance. The following dates are tentative and subject to change based on operational needs. RECRUITMENT PLAN Deadline for Filing 5:00 p.m., Monday, November 4, 2024 Review of Applications for Minimum Qualifications November 15, 2024 Civil Service Oral Interview Examination Week of December 2, 2024 SELECTION PLAN Department Hiring Interviews Week of December 16, 2024 Reference Checks By January 10, 2025 Job Offer By January 19, 2025 WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs . BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) Accidental Death and Dismemberment Insurance County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Management Paid Leave** Catastrophic Sick Leave Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. ** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Notices will be sent from Noreply@jobaps.com . Please add @jobaps.comand Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page and clicking on the link 'last notice sent' for the respective recruitment. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box NoReply@jobaps.com are routed to an unmonitored mailbox. If you have questions, please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Sam Gee, HR Division Manager Human Resource Services Department, County of Alameda Samson.Gee @acgov.org DISASTER SERVICE WORKER All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: 11/4/2024 5:00:00 PM
Contra Costa County, CA
Contra Costa County, California, United States
The Position **RECRUITMENT EXTENDED TO 9/16/2024** Bargaining Unit: Bargaining Unit: Local 21 - Supervisory Management Contra Costa County is home to more than one million residents and was one of the original 27 counties established in California in 1850. Contra Costa County provides public services that improve the quality of life of our residents and the economic viability of our businesses. Contra Costa County is recognized as a world-class service organization where innovation and partnerships merge to enable our residents to enjoy a safe, healthy, and prosperous life. We are excited to announce a recruitment for the countywide position of Network Administrator II classification. There is currently a vacancy in the Clerk-Recorder's office, the Department of Information Technology, and the Library Other departments throughout the County may use the eligible list from this recruitment to fill future vacancies. When assigned to the Clerk-Recorder's Office: The Contra Costa Clerk-Recorder-Elections Department is an elected office with three divisions: Clerk-Recorder, Elections, and Administration. The Clerk-Recorder Division is charged with preserving and maintaining real property records of every parcel in the County, as well as all vital events (birth, death, and marriage) occurring in the County. The Elections Division is responsible for the processes of registering County voters, maintaining voter files, and conducting Federal, State, County, and local elections on behalf of the County’s residents. The department’s office is located in Martinez, the county seat of Contra Costa. This position offers the opportunity for significant contribution from start to finish, whether it is adding new virtual servers, implementing new cloud-based solutions, or hardening election technology infrastructure. In this position you will collaborate with multiple entities, including State and Federal Agencies, to resolve a variety of issues using innovative solutions. The department is committed to technical innovation with a proactive approach to cybersecurity redundancy and the integrity of our systems. We cultivate a culture of vigilance and continuous improvement, ensuring that security is seamlessly integrated into every aspect of our technological evolution. Join us in navigating the future with confidence, knowing that our digital environment is both innovative and secure. When assigned to the Library Department: As a Network Administrator II, within the Library department, your role will be diverse. You will oversee IT systems across multiple locations, maintaining system performance and enforcing security protocols for both internal and public-facing systems. The Library is made up of nearly 300 employees serving 26 communities throughout Contra Costa County. Its mission is to “Bring People and Ideas Together.” The Library seeks to enrich lives by delivering a consistent, high-quality, and inviting experience at all points of contact. It is an innovative, entrepreneurial, and dynamic civic institution that is committed to providing exceptional services to its communities. The Library assumes critical roles in making the communities strong, equitable, resilient, and progressive. The Library’s core goal is to champion personal and community engagement through literacy and reading. It has implemented several programs to ensure easy, equitable access to library services for all. This was exemplified by the Library saying “Farewell to Fines” at the beginning of 2019! By promoting library services and programs to the community we meet our mission of “Bringing People and Ideas Together.” When assigned to the Department of Information Technology The Department of Information Technology (DoIT) is at the forefront of driving technological excellence and innovation throughout the County. Our mission is to provide essential technology services that power a wide array of IT initiatives, ensuring seamless networking, robust communications, enhanced security, efficient hardware support, and streamlined application services. Dedicated to serving the needs of our community, DoIT plays a crucial role in empowering the County to achieve its goals through strategic technology implementation. The Network Administrator II role within the Network and Endpoint Services - Enterprise Administrators Team is a pivotal position demanding expertise in Azure and Office 365 Administration. As a Network Administrator II, you will be responsible for managing Azure cloud administration, Identity Provider (IDP) Management, and Exchange Online services. Proficiency in all associated administrative consoles is essential. This role requires a deep understanding of security protocols within the Azure cloud environment. You will play a vital role in ensuring seamless integration, security, and optimization of Office 365 applications and services. Responsibilities include implementing security measures and collaborating cross-functionally to enhance network efficiency and reliability. Candidates must possess a proven track record in Azure cloud administration, a profound grasp of IDP Management, and hands-on experience with Exchange Online. Your expertise will be instrumental in maintaining high standards of network and endpoint services, ensuring a secure digital environment for our organization. We are looking for someone who is: Analytical: Demonstrates strong problem-solving skills for swift resolutions Proactive: Takes initiative to enhance IT operations Resilient: Maintains composure when facing challenges or delays Collaborative: Openly and effectively collaborates with the team Flexible: Adapts adeptly to changing tech landscapes Precise: Meticulously attends to system details Dedicated: Commits to ensuring seamless system performance What you will typically be responsible for: Troubleshooting Technical Issues: Identify and resolve system-related problems promptly Monitoring System Performance: Proactively oversee and optimize IT system performance User Support: Provide technical assistance to users, ensuring smooth operations Maintaining Data Security: Enforce security protocols to safeguard sensitive information Backup Management: Regularly perform data backups and ensure recovery readiness Collaborating on Projects: Contribute technical insights to cross-functional IT projects Administering Hardware Components: Installation, upgrades, troubleshooting, maintenance, and vendor coordination Documenting: Configurations, incidents, and solutions to ensure effective IT management and troubleshooting A few reasons you might love this job: Public Service Impact: You will play a pivotal role in enhancing vital information technology systems and services that directly benefit the community Collaborative Environment: You will work with a supportive team that values knowledge-sharing Skill Growth: You will have opportunities for continuous learning and professional development Critical System Enhancement: You will play a pivotal role in elevating essential IT infrastructure, supporting public services Diverse Tech Landscape: You will confront versatile projects, ensuring an engaging, ever-evolving role A few challenges you might face in this job: Multi-Site Coordination: You will oversee IT systems across multiple locations, ensuring uniformity and efficiency Tech Advancement: You will navigate rapid technology changes to maintain up-to-date systems User Diversity: You will cater to users with varying tech skills and needs, providing effective support Security-Accessibility Balance: You will safeguard public-facing systems while ensuring user-friendly access Emergent Threats: You will need to stay vigilant against evolving cybersecurity threats and adapt defenses accordingly Competencies Required: Adaptability - Responding positively to change & modifying behavior as the situation requires Critical Thinking - Analytically & logically evaluating information, propositions & claims Analyzing & Interpreting Data - Drawing meaning & conclusions from quantitative or qualitative data Professional & Technical Expertise - Applying technical subject matter to the job Coaching & Developing Others Supporting others in stretching & expanding their capabilities Customer Focus - Attending to the needs & expectations of customers Project Management - Ensuring that projects are on-time, on-budget & achieve their objectives Oral Communication - Engaging effectively in dialogue Writing - Communicating effectively in writing Building & Maintaining Relationships - Establishing rapport & maintaining mutually productive relationships To read the complete job description, please visit the website, https://www.governmentjobs.com/careers/contracosta/classspecs/4186 The eligible list established from this recruitment may remain in effect for six (6) months. Minimum Qualifications Education: Possession of a Bachelor’s degree from an accredited college or university with a major in computer science, information processing or a closely related field. Experience: Four (4) years of full-time or its equivalent experience in designing, installing, and helping to maintain complex multi-site Network Server Operating Systems, Systems administration including storage, virtualization, and cloud, at least one year performing lead duties. Substitution: Additional qualifying experience may be substituted for the required education on a year-for-year basis up to a maximum of fouryears. Desirable Qualifications: Proficiency in patch management tools like Tanium, System Center Configuration Manager, or other related solutions Proficiency in virtualization technologies like VMware or Hyper-V for efficient resource utilization Expertise in data backup, disaster recovery planning, and execution Knowledge of security frameworks such as NIST, ISO 27001, or CIS to ensure comprehensive security measures Knowledge of Python, PowerShell, or similar languages Proficiency in AWS, Azure, or other cloud technologies Microsoft Certified: Azure Administrator, AWS Certified Cloud Practitioner, Tanium Certified Operator, Tanium Certified Administrator, or related vendor-specific certifications Selection Process 1. Application Filing and Evaluation: Applicants will be required to complete a supplemental questionnaire at the time of application, applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. 2. Online Multiple-Choice Test: Candidates who clearly demonstrate that they possess the minimum qualifications will be invited to participate in an online test. The assessment will measure candidates' competencies that may include but are not limited to : adaptability, critical thinking, professional and technical expertise, analyzing and interpreting data, and customer focus. C andidates must receive a score of at least 70%, which may be an adjusted score, in order to be ranked on the employment list. (Weighted 100%) TENTATIVE DATES Online Multiple-Choice Test : 9/18/24-9/24/24 If you apply for another recruitment that uses this exam and the test is scheduled within six (6) months of the date you took the test this time, you will not have the option to re-take the exam. If more than six (6) months has passed you will need to retake the exam. Meeting the minimum qualifications does not guarantee an invitation to participate in the selection process. The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment-specific questions, please contact Alex Johnson at Alex.Johnson@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources Department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: 9/23/2024 11:59 PM Pacific
Aug 27, 2024
Full Time
The Position **RECRUITMENT EXTENDED TO 9/16/2024** Bargaining Unit: Bargaining Unit: Local 21 - Supervisory Management Contra Costa County is home to more than one million residents and was one of the original 27 counties established in California in 1850. Contra Costa County provides public services that improve the quality of life of our residents and the economic viability of our businesses. Contra Costa County is recognized as a world-class service organization where innovation and partnerships merge to enable our residents to enjoy a safe, healthy, and prosperous life. We are excited to announce a recruitment for the countywide position of Network Administrator II classification. There is currently a vacancy in the Clerk-Recorder's office, the Department of Information Technology, and the Library Other departments throughout the County may use the eligible list from this recruitment to fill future vacancies. When assigned to the Clerk-Recorder's Office: The Contra Costa Clerk-Recorder-Elections Department is an elected office with three divisions: Clerk-Recorder, Elections, and Administration. The Clerk-Recorder Division is charged with preserving and maintaining real property records of every parcel in the County, as well as all vital events (birth, death, and marriage) occurring in the County. The Elections Division is responsible for the processes of registering County voters, maintaining voter files, and conducting Federal, State, County, and local elections on behalf of the County’s residents. The department’s office is located in Martinez, the county seat of Contra Costa. This position offers the opportunity for significant contribution from start to finish, whether it is adding new virtual servers, implementing new cloud-based solutions, or hardening election technology infrastructure. In this position you will collaborate with multiple entities, including State and Federal Agencies, to resolve a variety of issues using innovative solutions. The department is committed to technical innovation with a proactive approach to cybersecurity redundancy and the integrity of our systems. We cultivate a culture of vigilance and continuous improvement, ensuring that security is seamlessly integrated into every aspect of our technological evolution. Join us in navigating the future with confidence, knowing that our digital environment is both innovative and secure. When assigned to the Library Department: As a Network Administrator II, within the Library department, your role will be diverse. You will oversee IT systems across multiple locations, maintaining system performance and enforcing security protocols for both internal and public-facing systems. The Library is made up of nearly 300 employees serving 26 communities throughout Contra Costa County. Its mission is to “Bring People and Ideas Together.” The Library seeks to enrich lives by delivering a consistent, high-quality, and inviting experience at all points of contact. It is an innovative, entrepreneurial, and dynamic civic institution that is committed to providing exceptional services to its communities. The Library assumes critical roles in making the communities strong, equitable, resilient, and progressive. The Library’s core goal is to champion personal and community engagement through literacy and reading. It has implemented several programs to ensure easy, equitable access to library services for all. This was exemplified by the Library saying “Farewell to Fines” at the beginning of 2019! By promoting library services and programs to the community we meet our mission of “Bringing People and Ideas Together.” When assigned to the Department of Information Technology The Department of Information Technology (DoIT) is at the forefront of driving technological excellence and innovation throughout the County. Our mission is to provide essential technology services that power a wide array of IT initiatives, ensuring seamless networking, robust communications, enhanced security, efficient hardware support, and streamlined application services. Dedicated to serving the needs of our community, DoIT plays a crucial role in empowering the County to achieve its goals through strategic technology implementation. The Network Administrator II role within the Network and Endpoint Services - Enterprise Administrators Team is a pivotal position demanding expertise in Azure and Office 365 Administration. As a Network Administrator II, you will be responsible for managing Azure cloud administration, Identity Provider (IDP) Management, and Exchange Online services. Proficiency in all associated administrative consoles is essential. This role requires a deep understanding of security protocols within the Azure cloud environment. You will play a vital role in ensuring seamless integration, security, and optimization of Office 365 applications and services. Responsibilities include implementing security measures and collaborating cross-functionally to enhance network efficiency and reliability. Candidates must possess a proven track record in Azure cloud administration, a profound grasp of IDP Management, and hands-on experience with Exchange Online. Your expertise will be instrumental in maintaining high standards of network and endpoint services, ensuring a secure digital environment for our organization. We are looking for someone who is: Analytical: Demonstrates strong problem-solving skills for swift resolutions Proactive: Takes initiative to enhance IT operations Resilient: Maintains composure when facing challenges or delays Collaborative: Openly and effectively collaborates with the team Flexible: Adapts adeptly to changing tech landscapes Precise: Meticulously attends to system details Dedicated: Commits to ensuring seamless system performance What you will typically be responsible for: Troubleshooting Technical Issues: Identify and resolve system-related problems promptly Monitoring System Performance: Proactively oversee and optimize IT system performance User Support: Provide technical assistance to users, ensuring smooth operations Maintaining Data Security: Enforce security protocols to safeguard sensitive information Backup Management: Regularly perform data backups and ensure recovery readiness Collaborating on Projects: Contribute technical insights to cross-functional IT projects Administering Hardware Components: Installation, upgrades, troubleshooting, maintenance, and vendor coordination Documenting: Configurations, incidents, and solutions to ensure effective IT management and troubleshooting A few reasons you might love this job: Public Service Impact: You will play a pivotal role in enhancing vital information technology systems and services that directly benefit the community Collaborative Environment: You will work with a supportive team that values knowledge-sharing Skill Growth: You will have opportunities for continuous learning and professional development Critical System Enhancement: You will play a pivotal role in elevating essential IT infrastructure, supporting public services Diverse Tech Landscape: You will confront versatile projects, ensuring an engaging, ever-evolving role A few challenges you might face in this job: Multi-Site Coordination: You will oversee IT systems across multiple locations, ensuring uniformity and efficiency Tech Advancement: You will navigate rapid technology changes to maintain up-to-date systems User Diversity: You will cater to users with varying tech skills and needs, providing effective support Security-Accessibility Balance: You will safeguard public-facing systems while ensuring user-friendly access Emergent Threats: You will need to stay vigilant against evolving cybersecurity threats and adapt defenses accordingly Competencies Required: Adaptability - Responding positively to change & modifying behavior as the situation requires Critical Thinking - Analytically & logically evaluating information, propositions & claims Analyzing & Interpreting Data - Drawing meaning & conclusions from quantitative or qualitative data Professional & Technical Expertise - Applying technical subject matter to the job Coaching & Developing Others Supporting others in stretching & expanding their capabilities Customer Focus - Attending to the needs & expectations of customers Project Management - Ensuring that projects are on-time, on-budget & achieve their objectives Oral Communication - Engaging effectively in dialogue Writing - Communicating effectively in writing Building & Maintaining Relationships - Establishing rapport & maintaining mutually productive relationships To read the complete job description, please visit the website, https://www.governmentjobs.com/careers/contracosta/classspecs/4186 The eligible list established from this recruitment may remain in effect for six (6) months. Minimum Qualifications Education: Possession of a Bachelor’s degree from an accredited college or university with a major in computer science, information processing or a closely related field. Experience: Four (4) years of full-time or its equivalent experience in designing, installing, and helping to maintain complex multi-site Network Server Operating Systems, Systems administration including storage, virtualization, and cloud, at least one year performing lead duties. Substitution: Additional qualifying experience may be substituted for the required education on a year-for-year basis up to a maximum of fouryears. Desirable Qualifications: Proficiency in patch management tools like Tanium, System Center Configuration Manager, or other related solutions Proficiency in virtualization technologies like VMware or Hyper-V for efficient resource utilization Expertise in data backup, disaster recovery planning, and execution Knowledge of security frameworks such as NIST, ISO 27001, or CIS to ensure comprehensive security measures Knowledge of Python, PowerShell, or similar languages Proficiency in AWS, Azure, or other cloud technologies Microsoft Certified: Azure Administrator, AWS Certified Cloud Practitioner, Tanium Certified Operator, Tanium Certified Administrator, or related vendor-specific certifications Selection Process 1. Application Filing and Evaluation: Applicants will be required to complete a supplemental questionnaire at the time of application, applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. 2. Online Multiple-Choice Test: Candidates who clearly demonstrate that they possess the minimum qualifications will be invited to participate in an online test. The assessment will measure candidates' competencies that may include but are not limited to : adaptability, critical thinking, professional and technical expertise, analyzing and interpreting data, and customer focus. C andidates must receive a score of at least 70%, which may be an adjusted score, in order to be ranked on the employment list. (Weighted 100%) TENTATIVE DATES Online Multiple-Choice Test : 9/18/24-9/24/24 If you apply for another recruitment that uses this exam and the test is scheduled within six (6) months of the date you took the test this time, you will not have the option to re-take the exam. If more than six (6) months has passed you will need to retake the exam. Meeting the minimum qualifications does not guarantee an invitation to participate in the selection process. The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment-specific questions, please contact Alex Johnson at Alex.Johnson@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources Department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: 9/23/2024 11:59 PM Pacific
WAKE COUNTY, NC
Raliegh, North Carolina, United States
What You'll Be Doing The Food Assistance Program (Formerly known as food stamp) helps low-income households with their monthly food expenses. The purpose of Food and Nutrition Services is to end hunger and improve nutrition and health for the residents of Wake County. It helps eligible low-income households buy the food they need for a nutritionally adequate diet. We are currently recruiting for a Food and Nutrition Services - Eligibility Caseworker I in Training to become part of the Wake County Team! The Food and Nutrition Services - Eligibility Caseworker I in Training will determine initial or ongoing eligibility for Food and Nutrition Services (FNS/Foodstamps) for new applications or re-determinations (or reviews) of ongoing cases. The FNS Eligibility Caseworker interviews individuals either by phone or in person to obtain the necessary information to determine eligibility. Daily responsibilities include: Assessing client's situation and provide appropriate information about economic benefits Provide referrals to community resources and other services Enter all required data into computer system in order to authorize benefits Obtain documentation required to determine eligibility according to program policy Evaluate all documentation to make eligibility determination Meeting established performance standards regarding quantity and quality of work Responsible for providing back up to other case managers Work reports, provide accurate and timely documentation Utilize document management system for caseload management About Our Team Wake County Health and Human Services (WCHHS) is the consolidation of programs and services that include social services, public health, job search assistance, child support, and transportation. Our mission, in partnership with the community, is to facilitate full access to high quality and effective health and human services for Wake County residents. In addition to our numerous standard programs, Wake County Health and Human Services (WCHHS) is engaged in a number of special initiatives that are impacting services and programs throughout our entire agency. Whether legislated down from the changing regulations on the Federal or State level or bubbling up from the entrepreneurial spirit of our staff, you can always look forward to Wake County Health and Human Services implementing new and exciting enhancements to our services and programs. The Basics (Required Education and Experience) High school degree or GED Two years of related experience Valid Driver's License and "safe" driving record Equivalent education and experience are accepted Please include ALL prior work experience on your application and resume. Beyond the Basics (Preferred Education and Experience) Experience determining eligibility for a State or County Department of Social Services program (Medicaid, Food and Nutrition Services, Work First, Child Care Subsidy, Child Support, WIC or Energy Assistance Program) Experience in a Human Services Technician role supporting any Human Services program in a county or state Department of Human Services or Social Services agency Experience determining eligibility for a Financial or Insurance Provider for financial assistance or insurance claims Experience assessing the financial capabilities and need for financial assistance Financial Counseling) Direct clerical or customer services experience providing support to a Medicaid, Food and Nutrition Services, Work First, or Child Care Subsidy Program within a State or County Department of Social Services Experience working with the homeless population Spanish language skills How Will We Know You're 'The One'? Adaptability, Accountability and integrity Ability to apply complex policy to determine client budgets along with proficiency in calculating client budgets Strong Attention to detail Stress tolerance Customer Service oriented and values Client diversity Excellent Communication (verbally and written) Ability to utilize office requirement and other relevant technology (software and systems) to meet business needs (e.g., Microsoft Office, NC FAST, and Hyland OnBase) About This Position Location: Human Services Center Swinburne Raliegh, NC 27610 Employment Type: Regular Work Schedule: Monday - Friday -8:15 am- 5:00 pm Hiring Range: 22.84-27.43 Market Range: 22.84 - 32.03 Please include ALL prior work experience on your application and resume. Posting Closing Date: 7:00 pm on 9/26/2024 What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
Sep 20, 2024
What You'll Be Doing The Food Assistance Program (Formerly known as food stamp) helps low-income households with their monthly food expenses. The purpose of Food and Nutrition Services is to end hunger and improve nutrition and health for the residents of Wake County. It helps eligible low-income households buy the food they need for a nutritionally adequate diet. We are currently recruiting for a Food and Nutrition Services - Eligibility Caseworker I in Training to become part of the Wake County Team! The Food and Nutrition Services - Eligibility Caseworker I in Training will determine initial or ongoing eligibility for Food and Nutrition Services (FNS/Foodstamps) for new applications or re-determinations (or reviews) of ongoing cases. The FNS Eligibility Caseworker interviews individuals either by phone or in person to obtain the necessary information to determine eligibility. Daily responsibilities include: Assessing client's situation and provide appropriate information about economic benefits Provide referrals to community resources and other services Enter all required data into computer system in order to authorize benefits Obtain documentation required to determine eligibility according to program policy Evaluate all documentation to make eligibility determination Meeting established performance standards regarding quantity and quality of work Responsible for providing back up to other case managers Work reports, provide accurate and timely documentation Utilize document management system for caseload management About Our Team Wake County Health and Human Services (WCHHS) is the consolidation of programs and services that include social services, public health, job search assistance, child support, and transportation. Our mission, in partnership with the community, is to facilitate full access to high quality and effective health and human services for Wake County residents. In addition to our numerous standard programs, Wake County Health and Human Services (WCHHS) is engaged in a number of special initiatives that are impacting services and programs throughout our entire agency. Whether legislated down from the changing regulations on the Federal or State level or bubbling up from the entrepreneurial spirit of our staff, you can always look forward to Wake County Health and Human Services implementing new and exciting enhancements to our services and programs. The Basics (Required Education and Experience) High school degree or GED Two years of related experience Valid Driver's License and "safe" driving record Equivalent education and experience are accepted Please include ALL prior work experience on your application and resume. Beyond the Basics (Preferred Education and Experience) Experience determining eligibility for a State or County Department of Social Services program (Medicaid, Food and Nutrition Services, Work First, Child Care Subsidy, Child Support, WIC or Energy Assistance Program) Experience in a Human Services Technician role supporting any Human Services program in a county or state Department of Human Services or Social Services agency Experience determining eligibility for a Financial or Insurance Provider for financial assistance or insurance claims Experience assessing the financial capabilities and need for financial assistance Financial Counseling) Direct clerical or customer services experience providing support to a Medicaid, Food and Nutrition Services, Work First, or Child Care Subsidy Program within a State or County Department of Social Services Experience working with the homeless population Spanish language skills How Will We Know You're 'The One'? Adaptability, Accountability and integrity Ability to apply complex policy to determine client budgets along with proficiency in calculating client budgets Strong Attention to detail Stress tolerance Customer Service oriented and values Client diversity Excellent Communication (verbally and written) Ability to utilize office requirement and other relevant technology (software and systems) to meet business needs (e.g., Microsoft Office, NC FAST, and Hyland OnBase) About This Position Location: Human Services Center Swinburne Raliegh, NC 27610 Employment Type: Regular Work Schedule: Monday - Friday -8:15 am- 5:00 pm Hiring Range: 22.84-27.43 Market Range: 22.84 - 32.03 Please include ALL prior work experience on your application and resume. Posting Closing Date: 7:00 pm on 9/26/2024 What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
WAKE COUNTY, NC
Raleigh, North Carolina, United States
What You'll Be Doing Are you ready to be the friendly face and helpful hand that our community relies on? Do you thrive in a fast-paced environment and love solving problems with a smile? If so, we want YOU to join our dynamic team at the Departure Regional Center as a Patient Access Representative! At the Departure Regional Center, we're more than just a service provider; we're a community hub where residents come to get the support they need. Our team is dedicated to delivering top-notch service and creating positive experiences for everyone who walks through our doors. As a Patient Access Representative, you'll be at the heart of our operations, ensuring clients have access to a variety of services and support. From healthcare assistance to financial transactions, your day will be filled with meaningful interactions and opportunities to make a difference. This position offers the unique opportunity to work with and learn about several programs and sections of Human Services and local government. Why You’ll Love It Here: Impactful Work: Make a real difference in the lives of our community members every day Supportive Team: Work with a friendly and collaborative team dedicated to helping each other succeed Continuous Growth: Opportunities for personal and professional development through training and hands-on experience What you will be doing to help our community: Health Clinic Support (25%): Screen and prepare charts, register patients, manage health records, and assist with Medicaid applications Financial Transactions (25%): Collect payments, record transactions, and balance cash drawers daily Economic Services Support (20%): Assist clients with NCFAST, manage documents, and perform audits Document Issuance (20%): Issue birth, death, and marriage certificates, dispense medicine, and distribute various kits and passes General Customer Service (10%): Greet clients, determine needs, schedule appointments, and provide information on county programs If you value teamwork and thrive in this working environment, this position is for you. We are committed to providing optimal customer service delivery to our community. Don’t hesitate to apply and start your career with us at Wake County Health and Human Services Departure Regional Center! About Our Team Wake County Health and Human Services (WCHHS) is the consolidation of programs and services that include social services, public health, job search assistance, child support, and transportation. Our mission, in partnership with the community, is to facilitate full access to high quality and effective health and human services for Wake County residents. In addition to our numerous standard programs, Wake County Health and Human Services (WCHHS) is engaged in a number of special initiatives that are impacting services and programs throughout our entire agency. Whether legislated down from the changing regulations on the Federal or State level or bubbling up from the entrepreneurial spirit of our staff, you can always look forward to Wake County Health and Human Services implementing new and exciting enhancements to our services and programs. The Basics (Required Education and Experience) High school diploma or GED One year of job-related experience Equivalent education and experience are accepted Please include ALL prior work experience on your application and resume. Beyond the Basics (Preferred Education and Experience) Fluent in speaking, and comprehending the Spanish language Strong customer service experience Experience with medical billing or experience working in a medical office Cash handling experience How Will We Know You're 'The One'? Excellent communication skills, interpersonal skills and the ability to build and maintain positive, productive relationships with staff Ability to be attentive to detail Ability to handle confidential information and comply with HIPPA policies and procedures Ability to demonstrate adaptability to changes and demands in the workplace Ability to deliver high-quality customer service by balancing various client needs and responding effectively Ability to display reliability by demonstrating high dependability in all job aspects Ability to exercise good integrity by acting with honesty, respect, and adhering to laws and policies About This Position Location: Departure Regional Center Raleigh, NC 27616 Employment Type: Regular Work Schedule: Mon - Fri 8:30 am - 5:15 pm Hiring Range: 22.48 - 26.49 Market Range: 22.48 - 30.51 Please include ALL prior work experience on your application and resume. Posting Closing Date: 7:00 pm on 9/22/2024 What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
Sep 14, 2024
What You'll Be Doing Are you ready to be the friendly face and helpful hand that our community relies on? Do you thrive in a fast-paced environment and love solving problems with a smile? If so, we want YOU to join our dynamic team at the Departure Regional Center as a Patient Access Representative! At the Departure Regional Center, we're more than just a service provider; we're a community hub where residents come to get the support they need. Our team is dedicated to delivering top-notch service and creating positive experiences for everyone who walks through our doors. As a Patient Access Representative, you'll be at the heart of our operations, ensuring clients have access to a variety of services and support. From healthcare assistance to financial transactions, your day will be filled with meaningful interactions and opportunities to make a difference. This position offers the unique opportunity to work with and learn about several programs and sections of Human Services and local government. Why You’ll Love It Here: Impactful Work: Make a real difference in the lives of our community members every day Supportive Team: Work with a friendly and collaborative team dedicated to helping each other succeed Continuous Growth: Opportunities for personal and professional development through training and hands-on experience What you will be doing to help our community: Health Clinic Support (25%): Screen and prepare charts, register patients, manage health records, and assist with Medicaid applications Financial Transactions (25%): Collect payments, record transactions, and balance cash drawers daily Economic Services Support (20%): Assist clients with NCFAST, manage documents, and perform audits Document Issuance (20%): Issue birth, death, and marriage certificates, dispense medicine, and distribute various kits and passes General Customer Service (10%): Greet clients, determine needs, schedule appointments, and provide information on county programs If you value teamwork and thrive in this working environment, this position is for you. We are committed to providing optimal customer service delivery to our community. Don’t hesitate to apply and start your career with us at Wake County Health and Human Services Departure Regional Center! About Our Team Wake County Health and Human Services (WCHHS) is the consolidation of programs and services that include social services, public health, job search assistance, child support, and transportation. Our mission, in partnership with the community, is to facilitate full access to high quality and effective health and human services for Wake County residents. In addition to our numerous standard programs, Wake County Health and Human Services (WCHHS) is engaged in a number of special initiatives that are impacting services and programs throughout our entire agency. Whether legislated down from the changing regulations on the Federal or State level or bubbling up from the entrepreneurial spirit of our staff, you can always look forward to Wake County Health and Human Services implementing new and exciting enhancements to our services and programs. The Basics (Required Education and Experience) High school diploma or GED One year of job-related experience Equivalent education and experience are accepted Please include ALL prior work experience on your application and resume. Beyond the Basics (Preferred Education and Experience) Fluent in speaking, and comprehending the Spanish language Strong customer service experience Experience with medical billing or experience working in a medical office Cash handling experience How Will We Know You're 'The One'? Excellent communication skills, interpersonal skills and the ability to build and maintain positive, productive relationships with staff Ability to be attentive to detail Ability to handle confidential information and comply with HIPPA policies and procedures Ability to demonstrate adaptability to changes and demands in the workplace Ability to deliver high-quality customer service by balancing various client needs and responding effectively Ability to display reliability by demonstrating high dependability in all job aspects Ability to exercise good integrity by acting with honesty, respect, and adhering to laws and policies About This Position Location: Departure Regional Center Raleigh, NC 27616 Employment Type: Regular Work Schedule: Mon - Fri 8:30 am - 5:15 pm Hiring Range: 22.48 - 26.49 Market Range: 22.48 - 30.51 Please include ALL prior work experience on your application and resume. Posting Closing Date: 7:00 pm on 9/22/2024 What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
WAKE COUNTY, NC
Raleigh, North Carolina, United States
What You'll Be Doing Are you passionate about helping individuals become self-sufficient and assisting families in your community? Here's your chance to make a direct impact! The Wake County Child Care Subsidy Program provides financial assistance for parents for their child care needs. This childcare subsidy payment is based upon an assessment of need, income and family size. Each County receives an annual allocation of state and federal funds to be used for subsidized childcare services to its residents. The Child Care Subsidy Program receives additional funding from the Wake County Smart Start Program . In additional to providing financial assistance, the Wake County Child Care Subsidy Program provides information to the community on choosing and utilizing quality childcare. As a result of receiving quality childcare through the assistance of the Child Care Subsidy Program, children are better prepared for school success. We are currently seeking a Child Care Subsidy - Eligibility Caseworker I to join our team for a rewarding career that assists families in need. The job duties of this important role include: Performing Duty Person responsibilities (respond to clients who walk in or call to see a worker) as assigned each month Assisting with the management of vacant caseloads as well as an assigned case load when there is a staff vacancy Responding to changes in situations from clients and child care providers and applying these changes to the client’s case per policy requirements Working closely with a variety of Wake County Health and Human Services employees from the Public Health and school system organizations, as well as those persons from other community/social services agencies on a daily basis to better serve the needs of the diverse population Performing full case management, to include: taking an application and recertification, process changes submitted by client for all clients on caseworkers case load About Our Team Wake County Health and Human Services (WCHHS) is the consolidation of programs and services that include social services, public health, job search assistance, child support, and transportation. Our mission, in partnership with the community, is to facilitate full access to high quality and effective health and human services for Wake County residents. In addition to our numerous standard programs, Wake County Health and Human Services (WCHHS) is engaged in a number of special initiatives that are impacting services and programs throughout our entire agency. Whether legislated down from the changing regulations on the Federal or State level or bubbling up from the entrepreneurial spirit of our staff, you can always look forward to Wake County Health and Human Services implementing new and exciting enhancements to our services and programs. The Basics (Required Education and Experience) High school degree or GED Two years of job-related experience Valid Driver's License and "safe" driving record Equivalent education and experience are accepted Please include ALL prior work experience on your application and resume. Beyond the Basics (Preferred Education and Experience) Two (2) years of experience as an Eligibility Caseworker in an Economic Services program (Child Care Subsidy, Medicaid, FNS, Energy, Work First) Proficient in NC FAST and OnBase or proficient with a document management software system How Will We Know You're 'The One'? Ability to handle frequent client contact, conveying information clearly and concisely in writing and verbally and maintain positive relationships with clients through excellent interviewing and assessment skills Knowledge of Child Care Subsidy Program Policy General knowledge of Human Services/Social Services programs Ability to be flexible and adaptable in an environment with frequent changes, working in a fast-paced environment with great attention to detail and accuracy Proficiency with basic computer skills and the aptitude to learn new software and web-based systems including NCFAST Ability to build and maintain ongoing, collaborative working relationships with coworkers to achieve the goals of the work unit Ability to interpret policy and translate in layman terms to the public *Ability to observe, monitor, collect, and record data Ability to assess the accuracy, validity and integrity of data Ability to develop and maintain effective relationships with others in order to encourage and support open communication and teamwork About This Position Location: Human Services Center Swinburne Raleigh, NC 27610 USA Employment Type: Regular Work Schedule: Mon-Fri 8:30 am - 5:15 pm Hiring Range: 19.46 - 24.94 Commensurate with Experience Market Range: 19.46 - 31.40 Please include ALL prior work experience on your application and resume. Posting Closing Date: 7:00 pm on 9/23/2024 What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
Sep 19, 2024
What You'll Be Doing Are you passionate about helping individuals become self-sufficient and assisting families in your community? Here's your chance to make a direct impact! The Wake County Child Care Subsidy Program provides financial assistance for parents for their child care needs. This childcare subsidy payment is based upon an assessment of need, income and family size. Each County receives an annual allocation of state and federal funds to be used for subsidized childcare services to its residents. The Child Care Subsidy Program receives additional funding from the Wake County Smart Start Program . In additional to providing financial assistance, the Wake County Child Care Subsidy Program provides information to the community on choosing and utilizing quality childcare. As a result of receiving quality childcare through the assistance of the Child Care Subsidy Program, children are better prepared for school success. We are currently seeking a Child Care Subsidy - Eligibility Caseworker I to join our team for a rewarding career that assists families in need. The job duties of this important role include: Performing Duty Person responsibilities (respond to clients who walk in or call to see a worker) as assigned each month Assisting with the management of vacant caseloads as well as an assigned case load when there is a staff vacancy Responding to changes in situations from clients and child care providers and applying these changes to the client’s case per policy requirements Working closely with a variety of Wake County Health and Human Services employees from the Public Health and school system organizations, as well as those persons from other community/social services agencies on a daily basis to better serve the needs of the diverse population Performing full case management, to include: taking an application and recertification, process changes submitted by client for all clients on caseworkers case load About Our Team Wake County Health and Human Services (WCHHS) is the consolidation of programs and services that include social services, public health, job search assistance, child support, and transportation. Our mission, in partnership with the community, is to facilitate full access to high quality and effective health and human services for Wake County residents. In addition to our numerous standard programs, Wake County Health and Human Services (WCHHS) is engaged in a number of special initiatives that are impacting services and programs throughout our entire agency. Whether legislated down from the changing regulations on the Federal or State level or bubbling up from the entrepreneurial spirit of our staff, you can always look forward to Wake County Health and Human Services implementing new and exciting enhancements to our services and programs. The Basics (Required Education and Experience) High school degree or GED Two years of job-related experience Valid Driver's License and "safe" driving record Equivalent education and experience are accepted Please include ALL prior work experience on your application and resume. Beyond the Basics (Preferred Education and Experience) Two (2) years of experience as an Eligibility Caseworker in an Economic Services program (Child Care Subsidy, Medicaid, FNS, Energy, Work First) Proficient in NC FAST and OnBase or proficient with a document management software system How Will We Know You're 'The One'? Ability to handle frequent client contact, conveying information clearly and concisely in writing and verbally and maintain positive relationships with clients through excellent interviewing and assessment skills Knowledge of Child Care Subsidy Program Policy General knowledge of Human Services/Social Services programs Ability to be flexible and adaptable in an environment with frequent changes, working in a fast-paced environment with great attention to detail and accuracy Proficiency with basic computer skills and the aptitude to learn new software and web-based systems including NCFAST Ability to build and maintain ongoing, collaborative working relationships with coworkers to achieve the goals of the work unit Ability to interpret policy and translate in layman terms to the public *Ability to observe, monitor, collect, and record data Ability to assess the accuracy, validity and integrity of data Ability to develop and maintain effective relationships with others in order to encourage and support open communication and teamwork About This Position Location: Human Services Center Swinburne Raleigh, NC 27610 USA Employment Type: Regular Work Schedule: Mon-Fri 8:30 am - 5:15 pm Hiring Range: 19.46 - 24.94 Commensurate with Experience Market Range: 19.46 - 31.40 Please include ALL prior work experience on your application and resume. Posting Closing Date: 7:00 pm on 9/23/2024 What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.