Contra Costa County, CA
Contra Costa County, California, United States
The Position Why Join Contra Costa Health? The Contra Costa Health Services Behavioral Health Division, in partnership with consumers, families, staff and community-based agencies, provides welcoming and integrated services for mental health, substance abuse, and other needs that promote wellness, recovery, and resiliency while respecting the complexity and diversity of the people we serve. Five positions are assigned to A3 Crisis Services, providing mobile crisis response in the community. The Mental Health Specialist II works collaboratively with Mental Health Clinicians, Registered Nurses, Nurse Practitioners, Mental Health Peer Support Workers, Substance Abuse Counselors, and Outreach Interventionists to provide de-escalation, stabilization, and linkage to services for adults experiencing a behavioral health crisis in the community. Two positions are assigned to the Assisted Outpatient Treatment (AOT) program (also known as Laura's Law) and will work on a team with Mental Health Clinicians, Mental Health Peer Support Workers, Substance Abuse Counselors, Psychiatric Nurses/Psychiatrists, Substance Abuse Counselors, and other MHS II's to coordinate and provide client care guided by the Assertive Community Treatment (ACT) model. Duties include community outreach in multiple settings across the county; care management, linkage to county and community services, individual and group counseling, and court testifying as needed. We are looking for someone who: Is a problem solver. You will be expected to have excellent interpersonal skills with a strong ability to handle competing priorities. Is a team player. You will be responsible for working within a team to effectively strategize and implement best practices. has excellent oral and written communication skills. has effective time management and organizational skills to manage their workload. Can build positive relationships/good rapport with clients and their families. What you will typically be responsible for: Working with other county programs and community-based organizations to advocate for clients. Utilize various treatment approaches to improve clients’ function and well-being. Documenting progress notes for Medi-Cal billing on a daily basis. Working with law enforcement and emergency medical services in the field as needed. A few reasons why you might love this job: You will have the opportunity to effect positive change amongst one of the most vulnerable populations. You will be a part of providing solution-based creativity and strategic problem-solving to best meet client needs. You will be a part of a collaborative process with a team-based approach to the work. A few challenges you might face in this job: Resources are limited and the need in the Behavioral Health community is great. Managing pressing client needs with administrative requirements. Organizing your time to meet with clients and providers while maintain accurate documentation. Desirable Qualifications: Experience working with people experience mental health challenges. Experience providing supportive services in the community. Experience with crisis intervention and de-escalation. Experience working on multi-disciplinary teams. Competencies Required: Delivering Results : Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks. Adaptability : Responding positively to change and modifying behavior as the situation requires Handling Stress : Maintaining emotional stability and self-control under pressure, challenge, or adversity. Professional Integrity & Ethics : Displaying honesty, adherence to principles, and personal accountability. Oral Communication : Engaging effectively in dialogue. Writing : Communicating effectively in writing Handling & Resolving Conflict : Managing interpersonally strained situations. Involving Others (Engaging Teams) : Engaging others for input, contribution, and shared responsibility for outcomes Group Facilitation : Enabling constructive and productive group interaction. Teamwork : Collaborating with others to achieve shared goals Valuing Diversity : Appreciating the benefits of varied backgrounds and cultures in the workplace. Driving Results : Demonstrating concern for achieving or surpassing results against an internal standard of excellence. To read the complete job description, please click here . The eligible list established from this recruitment may be used to fill future openings for up to 6 months. Vacancies may occur in other programs during the life of this employment list. Minimum Qualifications License Required: Candidates must possess and maintain throughout the duration of employment a Valid California Motor Vehicle Operator's License. Out of state valid motor vehicle operator's license will be accepted during the application process. Education: Possession of a bachelor's degree from an accredited college or university with a major in psychology, social welfare, counseling or a closely related field. Experience: Four (4) years of Full-Time, or its equivalent, experience providing counseling and/or supportive services to mental health clients. Substitution: Additional qualifying experience may be substituted for the required education on a year-for-year basis up to a maximum of two (2) years. Possession of a master's degree from an accredited college or university with a major in psychology, sociology, social work, counseling or a closely related field may be substituted for two (2) years of the required experience. Selection Process Application Filing and Evaluation : All applicants must apply on-line at www.cccounty.us/hr and submit the information as indicated on the job announcement by the final filing date. Applicants will be required to complete a supplemental questionnaire at the time of application. Applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. Behavioral Consistency Questionnaire: At the time of filing candidates are required to respond to a series of writing prompts. Candidates will be expected to write responses to each of the questions in the supplemental questionnaire. The Behavioral Questionnaire will measure candidates' competencies as they relate to the job. In the assessment, candidates must achieve an average passing score of 70% or higher on each of the competencies which may include, but are not limited to: Writing, Delivering Results, Handling Stress, Oral Communication, Valuing Diversity, and Professional Integrity & Ethics. (Weight 100%) . TENTATIVE DATES Behavioral Consistency Questionnaire Review: Week of May 17, 2024 The examination steps noted above may be changed in accordance with the County’s Personnel Management Regulations and accepted selection practices. For recruitment questions, please contact Health Services Personnel Recruitment Team at Exams@cchealth.org . For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627. The assessments may be administered remotely using a computer or mobile device such as a tablet. You will need access to a reliable internet connection to take the assessment. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: 5/3/2024 11:59 PM Pacific
Apr 16, 2024
Full Time
The Position Why Join Contra Costa Health? The Contra Costa Health Services Behavioral Health Division, in partnership with consumers, families, staff and community-based agencies, provides welcoming and integrated services for mental health, substance abuse, and other needs that promote wellness, recovery, and resiliency while respecting the complexity and diversity of the people we serve. Five positions are assigned to A3 Crisis Services, providing mobile crisis response in the community. The Mental Health Specialist II works collaboratively with Mental Health Clinicians, Registered Nurses, Nurse Practitioners, Mental Health Peer Support Workers, Substance Abuse Counselors, and Outreach Interventionists to provide de-escalation, stabilization, and linkage to services for adults experiencing a behavioral health crisis in the community. Two positions are assigned to the Assisted Outpatient Treatment (AOT) program (also known as Laura's Law) and will work on a team with Mental Health Clinicians, Mental Health Peer Support Workers, Substance Abuse Counselors, Psychiatric Nurses/Psychiatrists, Substance Abuse Counselors, and other MHS II's to coordinate and provide client care guided by the Assertive Community Treatment (ACT) model. Duties include community outreach in multiple settings across the county; care management, linkage to county and community services, individual and group counseling, and court testifying as needed. We are looking for someone who: Is a problem solver. You will be expected to have excellent interpersonal skills with a strong ability to handle competing priorities. Is a team player. You will be responsible for working within a team to effectively strategize and implement best practices. has excellent oral and written communication skills. has effective time management and organizational skills to manage their workload. Can build positive relationships/good rapport with clients and their families. What you will typically be responsible for: Working with other county programs and community-based organizations to advocate for clients. Utilize various treatment approaches to improve clients’ function and well-being. Documenting progress notes for Medi-Cal billing on a daily basis. Working with law enforcement and emergency medical services in the field as needed. A few reasons why you might love this job: You will have the opportunity to effect positive change amongst one of the most vulnerable populations. You will be a part of providing solution-based creativity and strategic problem-solving to best meet client needs. You will be a part of a collaborative process with a team-based approach to the work. A few challenges you might face in this job: Resources are limited and the need in the Behavioral Health community is great. Managing pressing client needs with administrative requirements. Organizing your time to meet with clients and providers while maintain accurate documentation. Desirable Qualifications: Experience working with people experience mental health challenges. Experience providing supportive services in the community. Experience with crisis intervention and de-escalation. Experience working on multi-disciplinary teams. Competencies Required: Delivering Results : Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks. Adaptability : Responding positively to change and modifying behavior as the situation requires Handling Stress : Maintaining emotional stability and self-control under pressure, challenge, or adversity. Professional Integrity & Ethics : Displaying honesty, adherence to principles, and personal accountability. Oral Communication : Engaging effectively in dialogue. Writing : Communicating effectively in writing Handling & Resolving Conflict : Managing interpersonally strained situations. Involving Others (Engaging Teams) : Engaging others for input, contribution, and shared responsibility for outcomes Group Facilitation : Enabling constructive and productive group interaction. Teamwork : Collaborating with others to achieve shared goals Valuing Diversity : Appreciating the benefits of varied backgrounds and cultures in the workplace. Driving Results : Demonstrating concern for achieving or surpassing results against an internal standard of excellence. To read the complete job description, please click here . The eligible list established from this recruitment may be used to fill future openings for up to 6 months. Vacancies may occur in other programs during the life of this employment list. Minimum Qualifications License Required: Candidates must possess and maintain throughout the duration of employment a Valid California Motor Vehicle Operator's License. Out of state valid motor vehicle operator's license will be accepted during the application process. Education: Possession of a bachelor's degree from an accredited college or university with a major in psychology, social welfare, counseling or a closely related field. Experience: Four (4) years of Full-Time, or its equivalent, experience providing counseling and/or supportive services to mental health clients. Substitution: Additional qualifying experience may be substituted for the required education on a year-for-year basis up to a maximum of two (2) years. Possession of a master's degree from an accredited college or university with a major in psychology, sociology, social work, counseling or a closely related field may be substituted for two (2) years of the required experience. Selection Process Application Filing and Evaluation : All applicants must apply on-line at www.cccounty.us/hr and submit the information as indicated on the job announcement by the final filing date. Applicants will be required to complete a supplemental questionnaire at the time of application. Applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. Behavioral Consistency Questionnaire: At the time of filing candidates are required to respond to a series of writing prompts. Candidates will be expected to write responses to each of the questions in the supplemental questionnaire. The Behavioral Questionnaire will measure candidates' competencies as they relate to the job. In the assessment, candidates must achieve an average passing score of 70% or higher on each of the competencies which may include, but are not limited to: Writing, Delivering Results, Handling Stress, Oral Communication, Valuing Diversity, and Professional Integrity & Ethics. (Weight 100%) . TENTATIVE DATES Behavioral Consistency Questionnaire Review: Week of May 17, 2024 The examination steps noted above may be changed in accordance with the County’s Personnel Management Regulations and accepted selection practices. For recruitment questions, please contact Health Services Personnel Recruitment Team at Exams@cchealth.org . For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627. The assessments may be administered remotely using a computer or mobile device such as a tablet. You will need access to a reliable internet connection to take the assessment. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: 5/3/2024 11:59 PM Pacific
California State University (CSU) Chancellor's Office
401 Golden Shore, Long Beach, CA 90802, USA
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Administrative Specialist, Civil Rights . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $5,000 per month, commensurate with qualifications and experience. The salary range for this classification is $4,464 to $10,689 per month. Classification Confidential Administrative Support II Position Information The California State University, Office of the Chancellor, is seeking an Administrative Specialist, Civil Rights to be responsible for independently performing the full range of day-to-day administrative duties for the department. Additionally, this position organizes and coordinates trainings, workshops, and meetings; creates and analyzes complex reports along with creating surveys and analyzing their results. Responsibilities Under the general direction of the Manager, Systemwide HR Data Integration Partner , the Administrative Specialist, Civil Rights will: -Maintain confidential status on all unit work product. -This position will have access to information on management/union negotiations or relations based on internal discussions pertaining to bargaining proposals and strategies and assists management positions with respect to meeting and conferring. This position will be responsible for taking meeting notes where sensitive case information is discussed. This position will be reviewing each case and detailed information such as investigator reports and decision and tracking deadlines as needed. This position may also be asked to assist to prepare summaries, and follow-up on action items from such discussions as needed. -Provide exceptional customer service. -Prepare and process a variety of correspondence and documents. -Research, compile, design, and draft information for preparation of reports, forms, PowerPoint presentations, Excel spreadsheets, and projects; assure proper format, accuracy and completeness. -Coordinate systemwide trainings through communication with external vendors to process, negotiate and finalize contracts, and process appropriate paperwork (including Vendor data record form, Statements of Work, PO Requests, confirm terms of agreement with Vendor, etc.) build registration websites and oversee conference RSVPs, selection and booking of caterers, and all other conference related logistics including creation of training materials and billing the campuses. -Produce and analyze complex reports and statistics of appeals and Civil Rights historical data based on campus, basis and various categories. -Train and supervise temporary hires, student workers and clerical staff assigned to unit. -Coordinate travel arrangements for all staff of this unit and process reimbursements. -Manage department travel card and invoice processing along with reconciliation of monthly P-Card and travel Card statements. -Project management - assist Director and other unit members with coordination of projects, with and without the support of other team members. -Assist with preparing memos and letters, generate forms needed to begin human resource actions. -Resources and responds to request for information up to and including Public Records Act (PRA) requests. -Creates and administers systemwide surveys and analyzes results. -Respond to a variety of campus and department staff inquiries. -Convert documents into web ready format according to ATI compliance requirements. -Recommend and provide input on the develop and the updating of Civil Rights compliance guidelines and procedures and systemwide policies. -Review unit funds through reconciliation of unit budget in CFS Data Warehouse. -Maintain calendars and case manage forms. -Interprets and applies HR policy. -Prepare and maintain detailed notes from meetings, agendas, reports and presentations. -Will assist the department with processing, scheduling and other administrative duties. -Drafts and assists formal communication with the campuses through conference calls, listserv announcements, and other means. -Develop and maintain internal office lists, systemwide listservs, unit related websites. -Perform office-related duties, including but not limited to filing, copying, scanning, indexing, proofreading, conference coordination, and other duties. -Answer phone calls coming in through the main phone line to include general questions and/or directing calls to the appropriate Civil Rights team member. -Troubleshoot and schedule repairs, when needed, of computers, telephones, and office equipment. -Open, sort, and distribute mail. Monitor and order office supplies. -Open and maintain confidential and other office files, both hard and electronic. -May perform a variety of duties in support of the department overall. -Perform special projects as assigned. Campus Coordination -Coordinates with campuses stakeholders. Gathers and synthesizes information from the campus Title IX offices and their campus partners to inform and facilitate various projects of the Systemwide Civil Rights Department. -Coordinate planning of events and activities with campus stakeholders and training for the campus. -Assists with planning and organization of periodic systemwide Title IX/DHR meetings (telephonic and in-person). -Relays updates and information about Systemwide Civil Rights initiatives to the campuses. Data Coordination -Gathers and organizes data on assigned problems and assists with preparations for reports based on needs and required available data elements. -Assists with collecting data used for Civil Rights trends and patterns. Point of contact for all data related issues or questions. -Collects and compiles sensitive and confidential information and assists with the preparation of reports and presentations including recommended course of actions relating to collective bargaining/grievance processing and Civil Rights projects. Maintain, monitor, and update databases. Qualifications This position requires: -A minimum of five years responsible administrative/clerical experience in a confidential environment; general experience as an Administrative Assistant or similar positions. -Excellent people skills, customer service orientation and interpersonal communication skills, active listening, critical thinking, analysis and problem-solving, and customer service skills. -Confident, articulate, and professional speaking abilities. -Oral communication skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact. -Excellent proofreading and organizational skills. -Demonstrated ability to draft correspondence, edit, and prepare documents in an appropriate format. -Experience with coordinating, planning of events or related activities. Experience with making travel and other arrangements, and processing reimbursements. -Demonstrated ability to maintain strict confidentiality of sensitive and privileged information. -Demonstrated ability to independently track, organize and prioritize workload, including resource management. -Ability to establish and maintain efficiently organized department files and reference materials. -Ability to adjust easily to new or changing circumstances, and coordinate and juggle multiple projects with the flexibility to manage competing tasks and deadlines. -Ability to learn, independently interpret, and apply a wide variety of complex policies and procedures. -Ability to work effectively as part of a team. -Thorough knowledge of the Microsoft Office suite to include Word, Excel, Outlook, and PowerPoint. Preferred Qualifications -Bachelor’s degree preferred but not required. -Knowledge of CSU operations and systems is preferred. -Ability to seek and gather information from a variety of sources including electronic media and multiple data collection systems is preferred. -Knowledge of various data management systems, including Smartsheet and SharePoint is preferred. Application Period Priority consideration will be given to candidates who apply by April 1, 2024 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Mar 18 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 19, 2024
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Administrative Specialist, Civil Rights . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $5,000 per month, commensurate with qualifications and experience. The salary range for this classification is $4,464 to $10,689 per month. Classification Confidential Administrative Support II Position Information The California State University, Office of the Chancellor, is seeking an Administrative Specialist, Civil Rights to be responsible for independently performing the full range of day-to-day administrative duties for the department. Additionally, this position organizes and coordinates trainings, workshops, and meetings; creates and analyzes complex reports along with creating surveys and analyzing their results. Responsibilities Under the general direction of the Manager, Systemwide HR Data Integration Partner , the Administrative Specialist, Civil Rights will: -Maintain confidential status on all unit work product. -This position will have access to information on management/union negotiations or relations based on internal discussions pertaining to bargaining proposals and strategies and assists management positions with respect to meeting and conferring. This position will be responsible for taking meeting notes where sensitive case information is discussed. This position will be reviewing each case and detailed information such as investigator reports and decision and tracking deadlines as needed. This position may also be asked to assist to prepare summaries, and follow-up on action items from such discussions as needed. -Provide exceptional customer service. -Prepare and process a variety of correspondence and documents. -Research, compile, design, and draft information for preparation of reports, forms, PowerPoint presentations, Excel spreadsheets, and projects; assure proper format, accuracy and completeness. -Coordinate systemwide trainings through communication with external vendors to process, negotiate and finalize contracts, and process appropriate paperwork (including Vendor data record form, Statements of Work, PO Requests, confirm terms of agreement with Vendor, etc.) build registration websites and oversee conference RSVPs, selection and booking of caterers, and all other conference related logistics including creation of training materials and billing the campuses. -Produce and analyze complex reports and statistics of appeals and Civil Rights historical data based on campus, basis and various categories. -Train and supervise temporary hires, student workers and clerical staff assigned to unit. -Coordinate travel arrangements for all staff of this unit and process reimbursements. -Manage department travel card and invoice processing along with reconciliation of monthly P-Card and travel Card statements. -Project management - assist Director and other unit members with coordination of projects, with and without the support of other team members. -Assist with preparing memos and letters, generate forms needed to begin human resource actions. -Resources and responds to request for information up to and including Public Records Act (PRA) requests. -Creates and administers systemwide surveys and analyzes results. -Respond to a variety of campus and department staff inquiries. -Convert documents into web ready format according to ATI compliance requirements. -Recommend and provide input on the develop and the updating of Civil Rights compliance guidelines and procedures and systemwide policies. -Review unit funds through reconciliation of unit budget in CFS Data Warehouse. -Maintain calendars and case manage forms. -Interprets and applies HR policy. -Prepare and maintain detailed notes from meetings, agendas, reports and presentations. -Will assist the department with processing, scheduling and other administrative duties. -Drafts and assists formal communication with the campuses through conference calls, listserv announcements, and other means. -Develop and maintain internal office lists, systemwide listservs, unit related websites. -Perform office-related duties, including but not limited to filing, copying, scanning, indexing, proofreading, conference coordination, and other duties. -Answer phone calls coming in through the main phone line to include general questions and/or directing calls to the appropriate Civil Rights team member. -Troubleshoot and schedule repairs, when needed, of computers, telephones, and office equipment. -Open, sort, and distribute mail. Monitor and order office supplies. -Open and maintain confidential and other office files, both hard and electronic. -May perform a variety of duties in support of the department overall. -Perform special projects as assigned. Campus Coordination -Coordinates with campuses stakeholders. Gathers and synthesizes information from the campus Title IX offices and their campus partners to inform and facilitate various projects of the Systemwide Civil Rights Department. -Coordinate planning of events and activities with campus stakeholders and training for the campus. -Assists with planning and organization of periodic systemwide Title IX/DHR meetings (telephonic and in-person). -Relays updates and information about Systemwide Civil Rights initiatives to the campuses. Data Coordination -Gathers and organizes data on assigned problems and assists with preparations for reports based on needs and required available data elements. -Assists with collecting data used for Civil Rights trends and patterns. Point of contact for all data related issues or questions. -Collects and compiles sensitive and confidential information and assists with the preparation of reports and presentations including recommended course of actions relating to collective bargaining/grievance processing and Civil Rights projects. Maintain, monitor, and update databases. Qualifications This position requires: -A minimum of five years responsible administrative/clerical experience in a confidential environment; general experience as an Administrative Assistant or similar positions. -Excellent people skills, customer service orientation and interpersonal communication skills, active listening, critical thinking, analysis and problem-solving, and customer service skills. -Confident, articulate, and professional speaking abilities. -Oral communication skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact. -Excellent proofreading and organizational skills. -Demonstrated ability to draft correspondence, edit, and prepare documents in an appropriate format. -Experience with coordinating, planning of events or related activities. Experience with making travel and other arrangements, and processing reimbursements. -Demonstrated ability to maintain strict confidentiality of sensitive and privileged information. -Demonstrated ability to independently track, organize and prioritize workload, including resource management. -Ability to establish and maintain efficiently organized department files and reference materials. -Ability to adjust easily to new or changing circumstances, and coordinate and juggle multiple projects with the flexibility to manage competing tasks and deadlines. -Ability to learn, independently interpret, and apply a wide variety of complex policies and procedures. -Ability to work effectively as part of a team. -Thorough knowledge of the Microsoft Office suite to include Word, Excel, Outlook, and PowerPoint. Preferred Qualifications -Bachelor’s degree preferred but not required. -Knowledge of CSU operations and systems is preferred. -Ability to seek and gather information from a variety of sources including electronic media and multiple data collection systems is preferred. -Knowledge of various data management systems, including Smartsheet and SharePoint is preferred. Application Period Priority consideration will be given to candidates who apply by April 1, 2024 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Mar 18 2024 Pacific Daylight Time Applications close: Closing Date/Time:
County of Mendocino, CA
Ukiah, California, United States
The Position The current vacancies are in Ukiah, CA with Environmental Health in the Consumer Protection Program and the Land Use Program. The list developed from this recruitment will be used for a limited period to fill open and promotional, regular full-time, and part-time positions throughout the County, should they occur. Pursuant to current bargaining unit agreements, employees regularly assigned to the coastal region or in Covelo are eligible to receive a 5% assignment premium . Under general supervision, performs a variety of complex technical functions to assure compliance with local, state and federal public health and environmental laws and regulations, including: advising the public regarding related matters; investigating complaints; preparing various reports; inspecting facilities; reviewing plans and applications; and issuing permits. Click here for more information on how to become registered as an Environmental Health Specialist. Bilingual English/Spanish encouraged to apply. Se buscan personas bilingües en inglés y español. Para recibir una solicitud en español, llame a Recursos Humanos al 234-6600. Job Requirements and Minimum Qualifications All responsibilities may not be performed by all incumbents. Meets with and/or advises the public, contractors, business representatives, etc., concerning public health and environmental issues, including: explaining applicable laws, regulations and fees; responding via letter, telephone and personal inquiry; assisting in completing hazardous materials business plans. Investigates reports/complaints, including: collecting evidence at potential environmental crime scenes; taking samples of food, soil and water for laboratory analysis; reviewing analytical lab reports to determine if further investigation is needed; preparing reports; issuing notices of violation; making referrals; and forwarding information to law enforcement agencies or legal officials. Prepares complex, routine and non-routine reports as requested utilizing a variety of software; receives, sorts, analyzes and summarizes material for the preparation of reports; prepares work reports; and relays and interprets administrative decisions, policies and instructions. Reviews and approves annual underground storage tank operations certificate submissions and other public health and environmental documents, certificates, reports, etc. Investigates complaints of illegal handling, storage, disposal or release of hazardous materials. Monitors safety procedures and practices at underground storage tank removal and closures. Inspects businesses storing or handling hazardous materials and businesses generating or treating hazardous waste. Reviews applications, issues permits and conducts field inspections related to handling and treatment of hazardous materials; underground storage tanks, well construction, destruction and repair; and other projects under the division's jurisdiction. Reviews applications and building plans and conducts construction inspections of new or remodeled food facilities and public pools and spas. Inspects public food facilities, small public water systems and public pools and spas for compliance with state health laws and regulations; issues written reports identifying violations and compliance requirements. Reviews quarterly monitoring reports of small public water systems for compliance with state regulations. Reviews and approves plans for new small public water systems, septic systems, new and remodeled food facilities, and new and remodeled public pools and spas for compliance with state regulations. Conducts inspections of housing units to locate vermin, vectors, refuse, poor water quality and other health and safety concerns; follows up to assure compliance and/or refer cases to law enforcement agencies or legal entities. Responds to hazardous material and hazardous waste releases and discharges. Approves, processes and comments on various coastal permits, making sure coastal projects meet County requirements for water and septic services. Reviews applications and recommends conditions that must be met; reviews reports that satisfy conditions and notifies senior staff. Reviews building permits and applications and collects information pertaining to application from other agencies. Reviews applications, issues permits and conducts inspections of water wells. Diagnoses failing septic systems and develops designs for on-site sewage disposal systems in repair situations; reviews mathematical calculations and performs field checks of soil reports and on-site sewage system designs for compliance with state and local laws and regulations; issues permits for construction; inspects construction for compliance with approved design. Reviews and responds to hydrological reports and site clean up investigation reports, assuring compliance with guidelines. Collects shellfish samples and sends to state lab for detection of paralytic toxins. Inspects organized camps, family care institutions, detention facilities, labor camps, schools and special events to ensure compliance with applicable laws and regulations. Follows state protocol to investigate cases of childhood lead poisoning and food borne illness, including: conducting investigations of lead sources; collecting samples; writing reports; working with parties to abate found hazards. Prepares notifications of contaminated sites for press release. Reviews hazardous materials business plans for completeness and compliance with applicable laws and regulations. Conducts routine inspections of solid waste facilities. Inspects and issues permits for septic tank cleaning and refuse disposal trucks. Investigates reports of humans bitten by animals and/or exposed to potentially rabid animals. Drafts guidelines and procedures for underground storage tank permit compliance per state and federal laws. Reviews and implements new laws and regulations. Develops workshops and educational classes, plans curriculum, makes presentations and/or oversees examination process. Issues legal notices or abatement letters for violations of regulations; conducts follow-up investigations and inspections. Reviews environmental impact reports for compliance with State and County environmental and public health laws and regulations. Performs various studies and prepares reports related to environmental health issues. Maintains and calibrates equipment and meters, including: scheduling maintenance; and taking inventory of supplies and equipment. Updates and maintains computer database information and related documents, records and files. Issues citations for violations of public health laws and regulations. Maintains and upgrades knowledge, skills, and development by attending seminars, meetings and training programs and reading trade and professional journals and publications. Reports administrative and/or operational problems to supervisor. Disseminates a variety of information and/or reports to various agencies, divisions, or departments via telephone, mail, email or fax. May serve as backup for other positions within the department. Performs other related duties as assigned. MINIMUM QUALIFICATIONS REQUIRED Education and Experience: Bachelor's degree, including 30 semester units of basic sciences, or equivalent from a four-year college in Biology, Environmental Health, or related field; and One (1) year of progressively responsible related experience; or, when possessing California Registered Health Specialist or. Any combination of higher education, training, and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job. Licenses and Certifications: Valid certificate of registration as an Environmental Health Specialist (REHS) in the State of California Valid driver's license Knowledge, Skills, and Abilities Knowledge of: Applicable state, federal and local ordinances, codes, laws, rules and regulations and legislative issues. Basic principles of physical, biological and social science as related to public health and environmental quality control. Methods and techniques of inspecting and making investigations of hazardous material handlers, facilities and criminal violations. Microbiology, chemistry, mathematics, statistical analysis, hydraulics, hydrology, science soil morphology and physics. Vector control measures. Proper food handling procedures. Proper design and operation of pumps, piping, valves, filter and other equipment associated with pools and spas. Nature, generation, use, treatment, storage, disposal, release and clean up of hazardous materials and waste. Design and operation of fuel delivery stations. Hydraulics associates with sewage systems. Correct English usage, including spelling, grammar, punctuation, and vocabulary. Internal departmental policies and procedures. External governmental bodies and agencies related to area of assignment. All computer applications and hardware related to performance of the essential functions of the job. Standard business arithmetic, including percentages and decimals. Record keeping, report preparation, filing methods and records management techniques. General office procedures, policies and practices, as well as knowledge of computer and other general office equipment. Skill in: Using tact, discretion, initiative and independent judgment within established guidelines. Using a computer to accurately and rapidly enter and retrieve data and information. Communicating orally with internal staff, citizens, and other departmental staff in order to give and receive information in a courteous manner. Operating and routine maintenance of general office machines such as copiers, facsimile machines, telephone systems, and two-way radio base stations. Mental and Physical Abilities: Compile and evaluate data and make recommendations. Read and interpret documents such as safety rules, operation and maintenance instructions, procedure manuals, etc. Interpret lab results and prepare clear reports. Understand and carry out written and oral instructions, giving close attention to detail and accuracy. Establish and maintain effective working relationships with others. Add, subtract, multiply and divide whole numbers, common fractions and decimals. Deal with problems involving several variables in standardized situations. While performing the essential functions of this job, the incumbent is regularly required to: stand, walk; sit; use hands to finger, handle, or feel objects; reach with hands and arms; speak and hear; and push, pull, move, or lift above and below the neck objects weighing up to 25 pounds. Selection Procedure & Other Important Information Important Application Information: It is your responsibility to demonstrate through your application materials how you meet the minimum qualifications of the position/s for which you apply. You must complete all sections of the application. A résumé or other information you feel will help us evaluate your qualifications may be attached to your completed application, but will not be accepted in lieu of completing any part of the application. Blank applications that contain only a résumé or those that reference “see résumé” will be rejected as incomplete. Check your application before submitting to ensure it is complete and correct; no new or additional information will be accepted after the closing date. Inquiry will be made of your former and current employers; please provide the names and telephone numbers of supervisors on your application. You must provide the names and contact information of at least three (3) references (not relatives) that have knowledge of your job skills, experience, ability and/or character. Application materials are the property of Mendocino County and will not be returned. It is your responsibility to keep your NEOGOV profile updated, including any changes to your telephone number or address. Failure to do so may result in missed notification of exams or interviews. The exam process listed on this flyer is tentative. Mendocino County reserves the right to make necessary modifications to the examination plan. Such revisions will be in accordance with approved personnel standards. Should a change be made, applicants will be notified. The provisions of this job bulletin do not constitute an expressed or implied contract. Examination Process: All complete applications will be reviewed; incomplete applications will not be considered. Based on the number of qualified candidates, applicants meeting the job requirements and qualifications will be invited to participate in an oral examination (weight 100) or an unassembled exam, consisting of an evaluation of education and experience as stated on the application form. The examination process will test the knowledge and abilities described above. A minimum score of 70 must be attained for placement on the employment list. Special Testing: If you require special testing arrangements to accommodate a disability or religious conviction you must contact Human Resources at 707.234.6600 prior to the test date to make your requirements known. You must provide enough advance notice to allow Human Resources to properly review and evaluate your request . Special Requirements: Employment in some County departments or positions may require the successful completion of a pre-employment criminal background, which may include fingerprinting, and/or a medical examination, which may include drug screening. This announcement is a synopsis of duties and requirements of this job. To review the complete classification specification and benefits, please see the HR website. Applications must be submitted to the Human Resources Department by the final filing date. The County of Mendocino is an Equal Opportunity Employer This information is a summary of general benefits. Benefits listed in Mendocino County Resolutions or Memorandums of Understanding prevail over this listing. This information is not legally binding, nor does it constitute a Contract. SALARY Compensation is based on a five-step salary range, with annual merit-based increases within the salary range. RETIREMENT Covered under Social Security and the 1937 act; both employees and the County pay into the retirement fund. For the most current information regarding County Retirement please go to: https://www.mendocinocounty.org/retirement HOLIDAYS AND PERSONAL LEAVE Mendocino County observes 11 paid holidays per year. Employees are granted 24 - 48 hours of personal leave annually, depending upon Bargaining Unit. VACATION Accrues at the rate of two weeks per year for three years. Three weeks per year after three years, four weeks after eight years and five weeks after 15 years. SICK LEAVE Paid sick leave accrues at the rate of 1.25 days per month, or 15 days per year. Accruals are pro-rated for part-time employees working at least 20 hours per week. Part-time employees working less than 20 hours per week, and extra-help employees receive up to 24 hours (or 3 days) of paid sick leave annually. MEDICAL, DENTAL, VISION, AND LIFE INSURANCE The County and the employee share the cost of an employee selected health care plan; enrollment in the plan includes $20,000 Life Insurance. HEALTH INSURANCE For the most current information regarding Health Insurance please go to: http://www.mendocinocounty.org/hr/ehb EMPLOYEE ASSISTANCE PROGRAM For the most current information regarding Employee Assistance please go to: http://www.mendocinocounty.org/hr/eap EMPLOYEE WELLNESS PROGRAM For the most current information regarding Employee Wellness please go to: http://www.mendocinocounty.org/hr/mcwow LABOR CONTRACTS For the complete list of most current labor agreements please go to: http://www.mendocinocounty.org/hr/labor Closing Date/Time: 5/7/2024 11:59 PM Pacific
Apr 17, 2024
Full Time
The Position The current vacancies are in Ukiah, CA with Environmental Health in the Consumer Protection Program and the Land Use Program. The list developed from this recruitment will be used for a limited period to fill open and promotional, regular full-time, and part-time positions throughout the County, should they occur. Pursuant to current bargaining unit agreements, employees regularly assigned to the coastal region or in Covelo are eligible to receive a 5% assignment premium . Under general supervision, performs a variety of complex technical functions to assure compliance with local, state and federal public health and environmental laws and regulations, including: advising the public regarding related matters; investigating complaints; preparing various reports; inspecting facilities; reviewing plans and applications; and issuing permits. Click here for more information on how to become registered as an Environmental Health Specialist. Bilingual English/Spanish encouraged to apply. Se buscan personas bilingües en inglés y español. Para recibir una solicitud en español, llame a Recursos Humanos al 234-6600. Job Requirements and Minimum Qualifications All responsibilities may not be performed by all incumbents. Meets with and/or advises the public, contractors, business representatives, etc., concerning public health and environmental issues, including: explaining applicable laws, regulations and fees; responding via letter, telephone and personal inquiry; assisting in completing hazardous materials business plans. Investigates reports/complaints, including: collecting evidence at potential environmental crime scenes; taking samples of food, soil and water for laboratory analysis; reviewing analytical lab reports to determine if further investigation is needed; preparing reports; issuing notices of violation; making referrals; and forwarding information to law enforcement agencies or legal officials. Prepares complex, routine and non-routine reports as requested utilizing a variety of software; receives, sorts, analyzes and summarizes material for the preparation of reports; prepares work reports; and relays and interprets administrative decisions, policies and instructions. Reviews and approves annual underground storage tank operations certificate submissions and other public health and environmental documents, certificates, reports, etc. Investigates complaints of illegal handling, storage, disposal or release of hazardous materials. Monitors safety procedures and practices at underground storage tank removal and closures. Inspects businesses storing or handling hazardous materials and businesses generating or treating hazardous waste. Reviews applications, issues permits and conducts field inspections related to handling and treatment of hazardous materials; underground storage tanks, well construction, destruction and repair; and other projects under the division's jurisdiction. Reviews applications and building plans and conducts construction inspections of new or remodeled food facilities and public pools and spas. Inspects public food facilities, small public water systems and public pools and spas for compliance with state health laws and regulations; issues written reports identifying violations and compliance requirements. Reviews quarterly monitoring reports of small public water systems for compliance with state regulations. Reviews and approves plans for new small public water systems, septic systems, new and remodeled food facilities, and new and remodeled public pools and spas for compliance with state regulations. Conducts inspections of housing units to locate vermin, vectors, refuse, poor water quality and other health and safety concerns; follows up to assure compliance and/or refer cases to law enforcement agencies or legal entities. Responds to hazardous material and hazardous waste releases and discharges. Approves, processes and comments on various coastal permits, making sure coastal projects meet County requirements for water and septic services. Reviews applications and recommends conditions that must be met; reviews reports that satisfy conditions and notifies senior staff. Reviews building permits and applications and collects information pertaining to application from other agencies. Reviews applications, issues permits and conducts inspections of water wells. Diagnoses failing septic systems and develops designs for on-site sewage disposal systems in repair situations; reviews mathematical calculations and performs field checks of soil reports and on-site sewage system designs for compliance with state and local laws and regulations; issues permits for construction; inspects construction for compliance with approved design. Reviews and responds to hydrological reports and site clean up investigation reports, assuring compliance with guidelines. Collects shellfish samples and sends to state lab for detection of paralytic toxins. Inspects organized camps, family care institutions, detention facilities, labor camps, schools and special events to ensure compliance with applicable laws and regulations. Follows state protocol to investigate cases of childhood lead poisoning and food borne illness, including: conducting investigations of lead sources; collecting samples; writing reports; working with parties to abate found hazards. Prepares notifications of contaminated sites for press release. Reviews hazardous materials business plans for completeness and compliance with applicable laws and regulations. Conducts routine inspections of solid waste facilities. Inspects and issues permits for septic tank cleaning and refuse disposal trucks. Investigates reports of humans bitten by animals and/or exposed to potentially rabid animals. Drafts guidelines and procedures for underground storage tank permit compliance per state and federal laws. Reviews and implements new laws and regulations. Develops workshops and educational classes, plans curriculum, makes presentations and/or oversees examination process. Issues legal notices or abatement letters for violations of regulations; conducts follow-up investigations and inspections. Reviews environmental impact reports for compliance with State and County environmental and public health laws and regulations. Performs various studies and prepares reports related to environmental health issues. Maintains and calibrates equipment and meters, including: scheduling maintenance; and taking inventory of supplies and equipment. Updates and maintains computer database information and related documents, records and files. Issues citations for violations of public health laws and regulations. Maintains and upgrades knowledge, skills, and development by attending seminars, meetings and training programs and reading trade and professional journals and publications. Reports administrative and/or operational problems to supervisor. Disseminates a variety of information and/or reports to various agencies, divisions, or departments via telephone, mail, email or fax. May serve as backup for other positions within the department. Performs other related duties as assigned. MINIMUM QUALIFICATIONS REQUIRED Education and Experience: Bachelor's degree, including 30 semester units of basic sciences, or equivalent from a four-year college in Biology, Environmental Health, or related field; and One (1) year of progressively responsible related experience; or, when possessing California Registered Health Specialist or. Any combination of higher education, training, and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job. Licenses and Certifications: Valid certificate of registration as an Environmental Health Specialist (REHS) in the State of California Valid driver's license Knowledge, Skills, and Abilities Knowledge of: Applicable state, federal and local ordinances, codes, laws, rules and regulations and legislative issues. Basic principles of physical, biological and social science as related to public health and environmental quality control. Methods and techniques of inspecting and making investigations of hazardous material handlers, facilities and criminal violations. Microbiology, chemistry, mathematics, statistical analysis, hydraulics, hydrology, science soil morphology and physics. Vector control measures. Proper food handling procedures. Proper design and operation of pumps, piping, valves, filter and other equipment associated with pools and spas. Nature, generation, use, treatment, storage, disposal, release and clean up of hazardous materials and waste. Design and operation of fuel delivery stations. Hydraulics associates with sewage systems. Correct English usage, including spelling, grammar, punctuation, and vocabulary. Internal departmental policies and procedures. External governmental bodies and agencies related to area of assignment. All computer applications and hardware related to performance of the essential functions of the job. Standard business arithmetic, including percentages and decimals. Record keeping, report preparation, filing methods and records management techniques. General office procedures, policies and practices, as well as knowledge of computer and other general office equipment. Skill in: Using tact, discretion, initiative and independent judgment within established guidelines. Using a computer to accurately and rapidly enter and retrieve data and information. Communicating orally with internal staff, citizens, and other departmental staff in order to give and receive information in a courteous manner. Operating and routine maintenance of general office machines such as copiers, facsimile machines, telephone systems, and two-way radio base stations. Mental and Physical Abilities: Compile and evaluate data and make recommendations. Read and interpret documents such as safety rules, operation and maintenance instructions, procedure manuals, etc. Interpret lab results and prepare clear reports. Understand and carry out written and oral instructions, giving close attention to detail and accuracy. Establish and maintain effective working relationships with others. Add, subtract, multiply and divide whole numbers, common fractions and decimals. Deal with problems involving several variables in standardized situations. While performing the essential functions of this job, the incumbent is regularly required to: stand, walk; sit; use hands to finger, handle, or feel objects; reach with hands and arms; speak and hear; and push, pull, move, or lift above and below the neck objects weighing up to 25 pounds. Selection Procedure & Other Important Information Important Application Information: It is your responsibility to demonstrate through your application materials how you meet the minimum qualifications of the position/s for which you apply. You must complete all sections of the application. A résumé or other information you feel will help us evaluate your qualifications may be attached to your completed application, but will not be accepted in lieu of completing any part of the application. Blank applications that contain only a résumé or those that reference “see résumé” will be rejected as incomplete. Check your application before submitting to ensure it is complete and correct; no new or additional information will be accepted after the closing date. Inquiry will be made of your former and current employers; please provide the names and telephone numbers of supervisors on your application. You must provide the names and contact information of at least three (3) references (not relatives) that have knowledge of your job skills, experience, ability and/or character. Application materials are the property of Mendocino County and will not be returned. It is your responsibility to keep your NEOGOV profile updated, including any changes to your telephone number or address. Failure to do so may result in missed notification of exams or interviews. The exam process listed on this flyer is tentative. Mendocino County reserves the right to make necessary modifications to the examination plan. Such revisions will be in accordance with approved personnel standards. Should a change be made, applicants will be notified. The provisions of this job bulletin do not constitute an expressed or implied contract. Examination Process: All complete applications will be reviewed; incomplete applications will not be considered. Based on the number of qualified candidates, applicants meeting the job requirements and qualifications will be invited to participate in an oral examination (weight 100) or an unassembled exam, consisting of an evaluation of education and experience as stated on the application form. The examination process will test the knowledge and abilities described above. A minimum score of 70 must be attained for placement on the employment list. Special Testing: If you require special testing arrangements to accommodate a disability or religious conviction you must contact Human Resources at 707.234.6600 prior to the test date to make your requirements known. You must provide enough advance notice to allow Human Resources to properly review and evaluate your request . Special Requirements: Employment in some County departments or positions may require the successful completion of a pre-employment criminal background, which may include fingerprinting, and/or a medical examination, which may include drug screening. This announcement is a synopsis of duties and requirements of this job. To review the complete classification specification and benefits, please see the HR website. Applications must be submitted to the Human Resources Department by the final filing date. The County of Mendocino is an Equal Opportunity Employer This information is a summary of general benefits. Benefits listed in Mendocino County Resolutions or Memorandums of Understanding prevail over this listing. This information is not legally binding, nor does it constitute a Contract. SALARY Compensation is based on a five-step salary range, with annual merit-based increases within the salary range. RETIREMENT Covered under Social Security and the 1937 act; both employees and the County pay into the retirement fund. For the most current information regarding County Retirement please go to: https://www.mendocinocounty.org/retirement HOLIDAYS AND PERSONAL LEAVE Mendocino County observes 11 paid holidays per year. Employees are granted 24 - 48 hours of personal leave annually, depending upon Bargaining Unit. VACATION Accrues at the rate of two weeks per year for three years. Three weeks per year after three years, four weeks after eight years and five weeks after 15 years. SICK LEAVE Paid sick leave accrues at the rate of 1.25 days per month, or 15 days per year. Accruals are pro-rated for part-time employees working at least 20 hours per week. Part-time employees working less than 20 hours per week, and extra-help employees receive up to 24 hours (or 3 days) of paid sick leave annually. MEDICAL, DENTAL, VISION, AND LIFE INSURANCE The County and the employee share the cost of an employee selected health care plan; enrollment in the plan includes $20,000 Life Insurance. HEALTH INSURANCE For the most current information regarding Health Insurance please go to: http://www.mendocinocounty.org/hr/ehb EMPLOYEE ASSISTANCE PROGRAM For the most current information regarding Employee Assistance please go to: http://www.mendocinocounty.org/hr/eap EMPLOYEE WELLNESS PROGRAM For the most current information regarding Employee Wellness please go to: http://www.mendocinocounty.org/hr/mcwow LABOR CONTRACTS For the complete list of most current labor agreements please go to: http://www.mendocinocounty.org/hr/labor Closing Date/Time: 5/7/2024 11:59 PM Pacific
CLARK COUNTY, NV
Clark County - Las Vegas, Nevada, United States
ABOUT THE POSITION The Community Navigator performs a variety of technical and professional duties to support the safety, well-being, and success of youth and their families. Performs various assessments, behavioral intervention techniques, referral and service linkage, prevention services and education to youth and their families participating in the Truancy Prevention Outreach Program. Please Note: Part-time employment will not lead to permanent employment. Part-time hourly employees are used to fill positions normally less than twenty (20) hours per week. Part-time employees do not receive benefits. MINIMUM REQUIREMENTS Education and Experience: Equivalent to graduation from high school AND one (1) year of full-time experience working with and caring for youth, OR college-level course work in Criminal Justice, Child Development, Psychology, Social Work, Education, related behavioral science, or degree related to the work may be substituted for the experience on a year-for-year basis. Licensing and Certification: Must possess a valid Nevada Class C Driver's License. Background Investigatio n: Employment is contingent upon successful completion of a background investigation. Periodically after employment background investigations may be conducted. Must not have any qualifying offense that violates the standards required by NRS 62B.223 and/or NRS 62G.223.. Minimum Age: Must be at least twenty-one (21) years of age at time of appointment. Pre-Employment Drug Testing: Employment is contingent upon the results of a pre-employment drug examination. Working Conditions: Work shifts may include day, swing shift, grave shift, and weekends (including Holidays). EXAMPLES OF DUTIES This class specification lists the major duties and requirements of the job and is not all-inclusive. Incumbent(s) may be expected to perform job-related duties other than those contained in this document and may be required to have specific job-related knowledge and skills. Assists youth in developing skills in the areas of academic-personal-social growth, educational planning, and career and vocational development. Provides direct case management services to youth and families. Completes screenings in order to identify the underlying causes of chronic absences and/or truancy. Meets with students and parents to discuss attendance issues. Visits assigned schools and conducts home visits as assigned. Performs other tasks related to the position, as assigned. Interviews youth and parents to obtain pertinent information; contacts schools, provides program and procedural information; completes forms and documents and writes reports. Establishes and maintains working relationships with The Clark County School District, The Harbor Juvenile Assessment Centers and community providers to facilitate services for youth and their families. Answers telephone calls to provide information; documents notes and makes appropriate referrals. Receives, interviews and assesses immediate needs; makes intake determinations and processes intakes; contacts families, schools, and community providers. Contributes to the efficiency and effectiveness of the program's service to its customers by offering suggestions and directing or participating as an active member of a work team. Performs various office and administrative support duties, including the operation of standard office equipment. May drive a motor vehicle to transport youth and families to appointments and other facilities. May perform light custodial duties. PHYSICAL DEMANDS Mobility to work in various settings; drive a motor vehicle to transport youth and their families as needed; stamina to stand and/or walk for an extended period of time; ability to use standard office equipment and read printed materials including a computer screen; the ability to communicate in person and/or over the telephone. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation. PART-TIME AND TEMPORARY EMPLOYEES DO NOT RECEIVE BENEFITS.
Apr 17, 2024
Part Time
ABOUT THE POSITION The Community Navigator performs a variety of technical and professional duties to support the safety, well-being, and success of youth and their families. Performs various assessments, behavioral intervention techniques, referral and service linkage, prevention services and education to youth and their families participating in the Truancy Prevention Outreach Program. Please Note: Part-time employment will not lead to permanent employment. Part-time hourly employees are used to fill positions normally less than twenty (20) hours per week. Part-time employees do not receive benefits. MINIMUM REQUIREMENTS Education and Experience: Equivalent to graduation from high school AND one (1) year of full-time experience working with and caring for youth, OR college-level course work in Criminal Justice, Child Development, Psychology, Social Work, Education, related behavioral science, or degree related to the work may be substituted for the experience on a year-for-year basis. Licensing and Certification: Must possess a valid Nevada Class C Driver's License. Background Investigatio n: Employment is contingent upon successful completion of a background investigation. Periodically after employment background investigations may be conducted. Must not have any qualifying offense that violates the standards required by NRS 62B.223 and/or NRS 62G.223.. Minimum Age: Must be at least twenty-one (21) years of age at time of appointment. Pre-Employment Drug Testing: Employment is contingent upon the results of a pre-employment drug examination. Working Conditions: Work shifts may include day, swing shift, grave shift, and weekends (including Holidays). EXAMPLES OF DUTIES This class specification lists the major duties and requirements of the job and is not all-inclusive. Incumbent(s) may be expected to perform job-related duties other than those contained in this document and may be required to have specific job-related knowledge and skills. Assists youth in developing skills in the areas of academic-personal-social growth, educational planning, and career and vocational development. Provides direct case management services to youth and families. Completes screenings in order to identify the underlying causes of chronic absences and/or truancy. Meets with students and parents to discuss attendance issues. Visits assigned schools and conducts home visits as assigned. Performs other tasks related to the position, as assigned. Interviews youth and parents to obtain pertinent information; contacts schools, provides program and procedural information; completes forms and documents and writes reports. Establishes and maintains working relationships with The Clark County School District, The Harbor Juvenile Assessment Centers and community providers to facilitate services for youth and their families. Answers telephone calls to provide information; documents notes and makes appropriate referrals. Receives, interviews and assesses immediate needs; makes intake determinations and processes intakes; contacts families, schools, and community providers. Contributes to the efficiency and effectiveness of the program's service to its customers by offering suggestions and directing or participating as an active member of a work team. Performs various office and administrative support duties, including the operation of standard office equipment. May drive a motor vehicle to transport youth and families to appointments and other facilities. May perform light custodial duties. PHYSICAL DEMANDS Mobility to work in various settings; drive a motor vehicle to transport youth and their families as needed; stamina to stand and/or walk for an extended period of time; ability to use standard office equipment and read printed materials including a computer screen; the ability to communicate in person and/or over the telephone. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation. PART-TIME AND TEMPORARY EMPLOYEES DO NOT RECEIVE BENEFITS.
Cal State University (CSU) Fullerton
800 N State College Blvd, Fullerton, CA 92831, USA
Job Title Program Developer Classification Extended Education Specialist II AutoReqId 537491 Department Extended Education Extension Administration Sub-Division Extension Programs Salary Range Classification Range $5,732 - $8,176 per month (Hiring range depending on qualifications, not anticipated to exceed $5,732 - $6,343 per month) Appointment Type Ongoing Time Base Full Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM; Occasional early morning, evening and/or weekend hours. Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled) About CSUF Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At California State University, Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive university that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: Extension Programs collaborate with University departments and colleges on unique programs for students from the community and around the world. We seek an exceptional individual to join our team as the Program Developer (Extended Education Specialist II). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. Under the general direction of the Executive Director, the Program Developer has a growth-oriented lead role in the vital mission of this unit to provide self-supported Cal State Fullerton degree and post-baccalaureate programs in strategic collaboration with academic and other partners to interested and qualified students. Primary responsibilities of this position include program development and management, budget development and oversight, outreach, recruitment, and retention. The Program Developer will work collaboratively with academic and administrative campus partners to develop and administer programs and ensure student success. The Program Developer will be well informed concerning CSU policies/Executive Orders which govern all self-support programs within the CSU. The Program Developer will be knowledgeable regarding strategic planning, business development, new program development, program management and assessment. Other duties as assigned. Essential Qualifications Bachelor’s degree or the equivalent from an accredited four-year college or university preferably with courses in adult education and curriculum planning. Three years of experience planning classes and curriculum for higher or extended education programs including developing resources, budgets, and marketing plans, as well as serving as a community liaison. Knowledge of the procedures and practices of educational program and curriculum planning and development. Knowledge of the processes required to plan and construct academic programs and course outlines. Ability to determine needs for new or revised programs, plan hours, and develop course outlines with instructors. Ability to locate instructors and assist them in understanding and completing contract arrangements. Ability to develop budgets and analyze costs. Working knowledge of marketing principles with the ability to implement promotional strategies and utilize social media. Ability to represent the CSU system to the community and develop working relationships. Ability to manage logistics and analyze the cost information and statistics of providing classes. Excellent communication, writing, and interpersonal skills to recruit for and work with faculty, staff, advisory boards, representatives of business and industry, and international communities. Ability to work well in a team environment. Ability to effectively multi-task, organize and plan work assignments, events, and responsibilities while meeting deadlines. Experience with financial management to work with self-sustaining budgets, grow revenue, contain costs, and manage resources. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position. Preferred Qualifications Master’s degree from an accredited college or university strongly preferred. A minimum of three years successful experience developing and managing university academic programs including developing curriculum, resources, budgets, and marketing plans, as well as serving as a community liaison. Experience developing and managing university academic programs in a self-support environment greatly preferred. Strong operational background essential. Excellent critical thinking skills, including problem solving, decision making and conceptualizing. Demonstrated successful experience in business development, project management and assessment. Ability to deal effectively with ambiguity, change and adapt appropriately to a broad range of situations. Skilled in building alliances, partnering, and working as a positive, motivating force for collaboration within an organization. Successful experience providing guidance and direction to colleagues and partners. Comprehensive knowledge of CSUF infrastructure, policies, and procedures desirable. License/Certifications A Valid California Driver’s License and reliable means of transportation. Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Frequent interruptions; open, shared workspace. Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas). Advertised: Mar 28 2024 Pacific Daylight Time Applications close: May 09 2024 Pacific Daylight Time Closing Date/Time:
Apr 16, 2024
Job Title Program Developer Classification Extended Education Specialist II AutoReqId 537491 Department Extended Education Extension Administration Sub-Division Extension Programs Salary Range Classification Range $5,732 - $8,176 per month (Hiring range depending on qualifications, not anticipated to exceed $5,732 - $6,343 per month) Appointment Type Ongoing Time Base Full Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM; Occasional early morning, evening and/or weekend hours. Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled) About CSUF Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At California State University, Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive university that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: Extension Programs collaborate with University departments and colleges on unique programs for students from the community and around the world. We seek an exceptional individual to join our team as the Program Developer (Extended Education Specialist II). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. Under the general direction of the Executive Director, the Program Developer has a growth-oriented lead role in the vital mission of this unit to provide self-supported Cal State Fullerton degree and post-baccalaureate programs in strategic collaboration with academic and other partners to interested and qualified students. Primary responsibilities of this position include program development and management, budget development and oversight, outreach, recruitment, and retention. The Program Developer will work collaboratively with academic and administrative campus partners to develop and administer programs and ensure student success. The Program Developer will be well informed concerning CSU policies/Executive Orders which govern all self-support programs within the CSU. The Program Developer will be knowledgeable regarding strategic planning, business development, new program development, program management and assessment. Other duties as assigned. Essential Qualifications Bachelor’s degree or the equivalent from an accredited four-year college or university preferably with courses in adult education and curriculum planning. Three years of experience planning classes and curriculum for higher or extended education programs including developing resources, budgets, and marketing plans, as well as serving as a community liaison. Knowledge of the procedures and practices of educational program and curriculum planning and development. Knowledge of the processes required to plan and construct academic programs and course outlines. Ability to determine needs for new or revised programs, plan hours, and develop course outlines with instructors. Ability to locate instructors and assist them in understanding and completing contract arrangements. Ability to develop budgets and analyze costs. Working knowledge of marketing principles with the ability to implement promotional strategies and utilize social media. Ability to represent the CSU system to the community and develop working relationships. Ability to manage logistics and analyze the cost information and statistics of providing classes. Excellent communication, writing, and interpersonal skills to recruit for and work with faculty, staff, advisory boards, representatives of business and industry, and international communities. Ability to work well in a team environment. Ability to effectively multi-task, organize and plan work assignments, events, and responsibilities while meeting deadlines. Experience with financial management to work with self-sustaining budgets, grow revenue, contain costs, and manage resources. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position. Preferred Qualifications Master’s degree from an accredited college or university strongly preferred. A minimum of three years successful experience developing and managing university academic programs including developing curriculum, resources, budgets, and marketing plans, as well as serving as a community liaison. Experience developing and managing university academic programs in a self-support environment greatly preferred. Strong operational background essential. Excellent critical thinking skills, including problem solving, decision making and conceptualizing. Demonstrated successful experience in business development, project management and assessment. Ability to deal effectively with ambiguity, change and adapt appropriately to a broad range of situations. Skilled in building alliances, partnering, and working as a positive, motivating force for collaboration within an organization. Successful experience providing guidance and direction to colleagues and partners. Comprehensive knowledge of CSUF infrastructure, policies, and procedures desirable. License/Certifications A Valid California Driver’s License and reliable means of transportation. Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Frequent interruptions; open, shared workspace. Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas). Advertised: Mar 28 2024 Pacific Daylight Time Applications close: May 09 2024 Pacific Daylight Time Closing Date/Time:
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information EXAM NUMBER: PH5671C FIRST DAY OF FILING: Friday, September 18, 2020 at 12:30 p.m., Pacific Time (PT) This examination will remain open until the needs of the service are met and is subject to closure without prior notice. This announcement is being reposted to reopen the filing period, update additional information, update eligibility information, update transfer of score information and to clarify the certificate requirements. TYPE OF RECRUITMENT Open Competitive Job Opportunity No out of class experience will be accepted DEFINITION Enforces environmental health and consumer protection laws by making inspections, conducting investigations, and taking appropriate enforcement action. CLASSIFICATION STANDARDS Positions allocable to this class work independently in either a general or a specialized Environmental Management Program under the administrative and technical direction of higher-level environmental health staff. Incumbents plan and implement the more complex as well as routine investigations and inspections of food serving establishments, food markets, school cafeterias, school buildings, mobile home parks, recreational facilities, public assembly areas, and dwellings in order to detect unhealthy conditions; incumbents also conduct investigations of potential consumer fraud relating to misrepresentation of food. These positions function independently in the field and have legal authority to initiate emergency action when the public health or safety is endangered or to issue citations which are reviewed after issuance. Essential Job Functions Conducts periodic inspections of food establishments and restaurants to ensure legal compliance and to promote environment health by making observations to see that food is unadulterated, properly labeled, refrigerated, stored, handled, and protected from contaminants. Reviews and observes utensil washing and sanitizing procedures by testing water temperatures and cleaning agents and facilities to ensure that these meet Federal, State, and local legal requirements. Ensures that food equipment such as stoves, refrigerators, and other cooking equipment and appliances are clean and in good repair and takes appropriate enforcement action; completes reports of areas in violation. Investigates complaints concerning the infestation of rodents and insects by looking for evidence of infestation such as telltale signs and avenues of entry, placing poisons, recommending corrective measures, and taking appropriate enforcement action. Conducts periodic inspections and investigates complaints concerning the improper disposal of garbage, rubbish, and sewage and other unsanitary conditions in building, multiple and single family dwellings, and retail food or other establishments by conducting inspections of premises for adequate disposal facilities, such as covered bins to prevent insect and rodent infestation; recommends corrective measures and takes appropriate enforcement action. Conducts specialized technical inspections and investigations to prevent and control consumer fraud in the retail marketing and sale of food under public health laws and regulations concerned with adulteration, mislabeling, and false advertising of food; meets with concerned parties to discuss correction of deficiencies and to obtain compliance through appropriate enforcement action. Initiates and participates in prosecution of environmental health cases of non-compliance with public health laws and regulations by completing investigation reports, securing evidence, taking and collecting photographs, and preparing cases for prosecution, initiating and attending office hearings, and conferring with city or the District Attorney. Participates in communicable disease investigations related to environmental health. Ensures that establishments being inspected have obtained a current public health license or permit: ensures that establishments receive and post a grade/score card. Maintains rapport with community organizations and may serve as a member of the organization's formal structure to provide guidance on environmental health related problems. Testifies in court as the investigating officer for the Department of Health Services, as needed. Requirements SELECTION REQUIREMENTS Certificate* as a Registered Environmental Health Specialist issued by the California Department of Public Health. *CERTIFICATE INFORMATION You MUST submit a legible, valid and current copy of the required certificate or pocket license as a Registered Environmental Health Specialist issued by the California Department of Public Health with your application or within 15 calendar days of application submission to HRExams@ph.lacounty.gov . For information on how to obtain the certificate as a Registered Environmental Health Specialist from the California Department of Public Health, click on the link below or call (916) 449-5662: https://www.cdph.ca.gov/Programs/CEH/DRSEM/Pages/EMB/REHS/REHS.aspx LICENSE INFORMATION A valid California Class C Driver License is required to carry out job-related essential functions. You MUST submit a copy of your valid California Class C Driver License with your application at the time of filing or within 15 calendar days of filing to HRExams@ph.lacounty.gov . Successful applicants for positions that require driving must obtain and present a copy of his/her driving record from the California Department of Motor Vehicles before final appointment. Applicants should not present a copy of their driving history until asked to do so by the hiring department. The County will make an individualized assessment of whether an applicant’s driving history has a direct or adverse relationship with the specific duties of the job. License must not be currently suspended, restricted, or revoked. PHYSICAL CLASS 3 - Moderate. Includes standing or walking most of the time, with bending, stooping, squatting, twisting, and reaching; includes working on irregular surfaces, occasionally lifting objects weighing over 25 pounds, and frequent lifting of 10-25 pounds. Additional Information EXAMINATION CONTENT: This examination will consist of two (2) parts: Part 1: The EHS-2010 Written Test to evaluate Customer Service, Written Expression, Data Analysis & Interpretation (including Mathematical Ability) and Reading Comprehension weighted 35%. THE WRITTEN TEST IS NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. Only those candidates who achieve a passing score of 70% or higher on the written test will be eligible for the interview portion of the examination. Part 2: An interview (oral examination) to evaluate Interpersonal/Oral Communication/Customer Service Skills, Analytical & Decision Making Ability, Work Skills and Adaptability & Dependability, and Field Trainer Capacity weighted 65%. Candidate must meet the Selection Requirements and achieve a passing score of 70% or higher on each weighted part of the examination in order to be added to the eligible register. Applicants with disabilities who require special arrangements must provide the Examination Unit with written notification at the time of filing. TRANSFER OF SCORES: Applicants that have taken identical test part(s) for this or any other exam within the last 6 months will have their test responses for the identical test part(s) automatically transferred to this examination. This examination contains test parts that may be used in the future for new examinations. Upon acceptance of your application, your test responses may be transferred to the new examination and you may not be allowed to retake any identical test part(s) for at least (6) months. Depending on the new examination content, your transferred test responses may not result in the same score. UNSUCCESFUL CANDIDATES MAY REAPPLY AND COMPETE IN THIS EXAMINATION ONCE EVERY SIX (6) MONTHS. TEST PREPARATION: Study guides and other test preparation resources are available to help candidates prepare for the employment tests. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at: http://hr.lacounty.gov/job-search-toolkit While these practice materials will help in preparing for the test, we advise you to review ALL related materials that you deem necessary. ELIGIBILITY INFORMATION: The names of candidates receiving a passing score in the examination will be added to the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation AND MAY NOT REAPPLY DURING THIS PERIOD. After this period of eligibility, candidates may file a new application and extend their WRITTEN TEST AND INTERVIEW SCORES once for an additional twelve (12) months by advising the exam unit staff at the time of filing, if the examination is open. Candidates also have the option of retaking the written test and interview; however, THE LAST TEST SCORE WILL APPLY . Applications will be processed on an as-received basis and promulgated to the eligible register accordingly. VACANCY INFORMATION: The eligible register resulting from this examination will be used to fill vacancies in the Department of Public Health, Environmental Health Services, as they occur. AVAILABLE SHIFT: Any APPLICATION AND FILING INFORMATION: Applications must be filed online only. Applications submitted by U.S. mail, fax, or in person will not be accepted. Any required documents or additional information must be submitted within fifteen (15) calendar days from application submission to HRExams@ph.lacounty.gov . Apply online by clicking on the "Apply" tab for this posting, You can also track the status of your application using this website. Applicants must submit their completed applications by 5:00 p.m., Pacific Standard Time, on the last day of filing. The acceptance of your application depends on whether you clearly show that you meet the SELECTION REQUIREMENTS. Please fill out the application completely and correctly so that you will receive full credit for related certification. Failure to provide complete information may impact assessment of your qualifications and acceptance into the examination process. IMPORTANT NOTES Please note that ALL information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT . COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD; All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. Fair Chance Employer: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individual assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. ADA Coordinator: (323) 659-6546 Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 California Relay Services Phone: (800) 735-2922 Department Contact Name: Exam Analyst Department Contact Phone: (323) 659-6546 Department Contact Email: HRExams@ph.lacounty.gov For detailed information, please click here
Apr 22, 2024
Full Time
Position/Program Information EXAM NUMBER: PH5671C FIRST DAY OF FILING: Friday, September 18, 2020 at 12:30 p.m., Pacific Time (PT) This examination will remain open until the needs of the service are met and is subject to closure without prior notice. This announcement is being reposted to reopen the filing period, update additional information, update eligibility information, update transfer of score information and to clarify the certificate requirements. TYPE OF RECRUITMENT Open Competitive Job Opportunity No out of class experience will be accepted DEFINITION Enforces environmental health and consumer protection laws by making inspections, conducting investigations, and taking appropriate enforcement action. CLASSIFICATION STANDARDS Positions allocable to this class work independently in either a general or a specialized Environmental Management Program under the administrative and technical direction of higher-level environmental health staff. Incumbents plan and implement the more complex as well as routine investigations and inspections of food serving establishments, food markets, school cafeterias, school buildings, mobile home parks, recreational facilities, public assembly areas, and dwellings in order to detect unhealthy conditions; incumbents also conduct investigations of potential consumer fraud relating to misrepresentation of food. These positions function independently in the field and have legal authority to initiate emergency action when the public health or safety is endangered or to issue citations which are reviewed after issuance. Essential Job Functions Conducts periodic inspections of food establishments and restaurants to ensure legal compliance and to promote environment health by making observations to see that food is unadulterated, properly labeled, refrigerated, stored, handled, and protected from contaminants. Reviews and observes utensil washing and sanitizing procedures by testing water temperatures and cleaning agents and facilities to ensure that these meet Federal, State, and local legal requirements. Ensures that food equipment such as stoves, refrigerators, and other cooking equipment and appliances are clean and in good repair and takes appropriate enforcement action; completes reports of areas in violation. Investigates complaints concerning the infestation of rodents and insects by looking for evidence of infestation such as telltale signs and avenues of entry, placing poisons, recommending corrective measures, and taking appropriate enforcement action. Conducts periodic inspections and investigates complaints concerning the improper disposal of garbage, rubbish, and sewage and other unsanitary conditions in building, multiple and single family dwellings, and retail food or other establishments by conducting inspections of premises for adequate disposal facilities, such as covered bins to prevent insect and rodent infestation; recommends corrective measures and takes appropriate enforcement action. Conducts specialized technical inspections and investigations to prevent and control consumer fraud in the retail marketing and sale of food under public health laws and regulations concerned with adulteration, mislabeling, and false advertising of food; meets with concerned parties to discuss correction of deficiencies and to obtain compliance through appropriate enforcement action. Initiates and participates in prosecution of environmental health cases of non-compliance with public health laws and regulations by completing investigation reports, securing evidence, taking and collecting photographs, and preparing cases for prosecution, initiating and attending office hearings, and conferring with city or the District Attorney. Participates in communicable disease investigations related to environmental health. Ensures that establishments being inspected have obtained a current public health license or permit: ensures that establishments receive and post a grade/score card. Maintains rapport with community organizations and may serve as a member of the organization's formal structure to provide guidance on environmental health related problems. Testifies in court as the investigating officer for the Department of Health Services, as needed. Requirements SELECTION REQUIREMENTS Certificate* as a Registered Environmental Health Specialist issued by the California Department of Public Health. *CERTIFICATE INFORMATION You MUST submit a legible, valid and current copy of the required certificate or pocket license as a Registered Environmental Health Specialist issued by the California Department of Public Health with your application or within 15 calendar days of application submission to HRExams@ph.lacounty.gov . For information on how to obtain the certificate as a Registered Environmental Health Specialist from the California Department of Public Health, click on the link below or call (916) 449-5662: https://www.cdph.ca.gov/Programs/CEH/DRSEM/Pages/EMB/REHS/REHS.aspx LICENSE INFORMATION A valid California Class C Driver License is required to carry out job-related essential functions. You MUST submit a copy of your valid California Class C Driver License with your application at the time of filing or within 15 calendar days of filing to HRExams@ph.lacounty.gov . Successful applicants for positions that require driving must obtain and present a copy of his/her driving record from the California Department of Motor Vehicles before final appointment. Applicants should not present a copy of their driving history until asked to do so by the hiring department. The County will make an individualized assessment of whether an applicant’s driving history has a direct or adverse relationship with the specific duties of the job. License must not be currently suspended, restricted, or revoked. PHYSICAL CLASS 3 - Moderate. Includes standing or walking most of the time, with bending, stooping, squatting, twisting, and reaching; includes working on irregular surfaces, occasionally lifting objects weighing over 25 pounds, and frequent lifting of 10-25 pounds. Additional Information EXAMINATION CONTENT: This examination will consist of two (2) parts: Part 1: The EHS-2010 Written Test to evaluate Customer Service, Written Expression, Data Analysis & Interpretation (including Mathematical Ability) and Reading Comprehension weighted 35%. THE WRITTEN TEST IS NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. Only those candidates who achieve a passing score of 70% or higher on the written test will be eligible for the interview portion of the examination. Part 2: An interview (oral examination) to evaluate Interpersonal/Oral Communication/Customer Service Skills, Analytical & Decision Making Ability, Work Skills and Adaptability & Dependability, and Field Trainer Capacity weighted 65%. Candidate must meet the Selection Requirements and achieve a passing score of 70% or higher on each weighted part of the examination in order to be added to the eligible register. Applicants with disabilities who require special arrangements must provide the Examination Unit with written notification at the time of filing. TRANSFER OF SCORES: Applicants that have taken identical test part(s) for this or any other exam within the last 6 months will have their test responses for the identical test part(s) automatically transferred to this examination. This examination contains test parts that may be used in the future for new examinations. Upon acceptance of your application, your test responses may be transferred to the new examination and you may not be allowed to retake any identical test part(s) for at least (6) months. Depending on the new examination content, your transferred test responses may not result in the same score. UNSUCCESFUL CANDIDATES MAY REAPPLY AND COMPETE IN THIS EXAMINATION ONCE EVERY SIX (6) MONTHS. TEST PREPARATION: Study guides and other test preparation resources are available to help candidates prepare for the employment tests. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at: http://hr.lacounty.gov/job-search-toolkit While these practice materials will help in preparing for the test, we advise you to review ALL related materials that you deem necessary. ELIGIBILITY INFORMATION: The names of candidates receiving a passing score in the examination will be added to the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation AND MAY NOT REAPPLY DURING THIS PERIOD. After this period of eligibility, candidates may file a new application and extend their WRITTEN TEST AND INTERVIEW SCORES once for an additional twelve (12) months by advising the exam unit staff at the time of filing, if the examination is open. Candidates also have the option of retaking the written test and interview; however, THE LAST TEST SCORE WILL APPLY . Applications will be processed on an as-received basis and promulgated to the eligible register accordingly. VACANCY INFORMATION: The eligible register resulting from this examination will be used to fill vacancies in the Department of Public Health, Environmental Health Services, as they occur. AVAILABLE SHIFT: Any APPLICATION AND FILING INFORMATION: Applications must be filed online only. Applications submitted by U.S. mail, fax, or in person will not be accepted. Any required documents or additional information must be submitted within fifteen (15) calendar days from application submission to HRExams@ph.lacounty.gov . Apply online by clicking on the "Apply" tab for this posting, You can also track the status of your application using this website. Applicants must submit their completed applications by 5:00 p.m., Pacific Standard Time, on the last day of filing. The acceptance of your application depends on whether you clearly show that you meet the SELECTION REQUIREMENTS. Please fill out the application completely and correctly so that you will receive full credit for related certification. Failure to provide complete information may impact assessment of your qualifications and acceptance into the examination process. IMPORTANT NOTES Please note that ALL information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT . COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD; All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. Fair Chance Employer: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individual assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. ADA Coordinator: (323) 659-6546 Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 California Relay Services Phone: (800) 735-2922 Department Contact Name: Exam Analyst Department Contact Phone: (323) 659-6546 Department Contact Email: HRExams@ph.lacounty.gov For detailed information, please click here
Introduction The following incentives and bonuses may be available for eligible new hires . Incentives and bonuses are subject to approval by Human Resources: Vacation Accrual Rate : San Joaquin County vacation accrual rate consistent with the candidate's total years of public service. Sick Leave : Candidates leaving other employment may receive credit for actual non-reimbursable sick leave hours (up to 160 hours) from their last agency. Hours shall be subject to San Joaquin County's minimum sick leave cash out provisions. New Hire Retention Bonus : $2,000 upon completion of first year equivalent employment (2,080 hours) $1,000 upon completion of third year equivalent employment (6,240 hours) $3,000 upon completion of sixth year equivalent employment (12,480 hours) TYPICAL DUTIES Performs technical duties in the development, implementation, operation and maintenance of the County's geographic information systems for an assigned department; compiles, stores, inventories and analyzes data. Designs, develops and assembles cartographic quality maps for use by County departments or sale to the public; scans existing maps, archives and aerial photographs; edits digital photos for better visual clarity. Researches and compiles data from County records and other sources including legal descriptions, surveys, and land/right-of-way/topography maps, roads, development plans, and related geographical instruments; interprets various documents including surveys and plats and to make parcel boundary line determinations using accepted principles and practices. Analyzes collected data for entry into base layers; ensures the integrity, quality and accuracy of information and data; conducts on-site inspections to identify and verify locations, markers and monuments. Creates and edits existing or new coverages; plots and assembles data into geographic information systems base coverages for each section. Sets up, operates and troubleshoots minor problems on the full range of geographic information systems input and output devices. MINIMUM QUALIFICATIONS EITHER PATTERN I Experience : One year as a Geographic Information Systems Specialist I in San Joaquin County. OR PATTERN II Education : Completion of 60 semester (or 90 quarter) units at an accredited college with major course work in computer science, information systems, economics, engineering, architecture, environmental science, mathematics, business administration or a related field including at least 24 units in computer science. Experience : Two years of increasingly responsible experience providing technical support in a geographic information systems environment. Substitution #1 : Possession of an approved information systems technology certificate, or completion of an approved information systems training course may substitute for all of part of the above required education. A list of approved certificates and/or courses shall be maintained within the Human Resources Department. Substitution #2 : Two additional years of qualifying experience may substitute for the above-required education on a year-for-year basis. Special Requirement : Applicants for positions in this class may be required to demonstrate proficiency in operating and configuring geographic information systems computer hardware, software, and/or peripheral equipment. KNOWLEDGE Operations, services and activities of geographic information systems programs; personal computer hardware and software components; mathematical principles; drawing and drafting methods and techniques; operational characteristics of geographic information systems specialized hardware and software; methods and techniques of developing maps and charts from multiple layers of data; methods and techniques of assembling and compiling data; topographic and geographic concepts; principles and practices of customer service; principles and practices of record keeping; modern office procedures, methods and equipment. ABILITY Provide technical level support to geographic information systems programs; compile and analyze geographic information systems data; operate the full range of geographic information system hardware and software; read and interpret maps and data; read and interpret legal property descriptions and survey records; verify and edit existing data coverages; scan maps and photographs; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work. PHYSICAL/MENTAL REQUIREMENTS Mobility -Frequent use of data entry devices; frequent sitting, standing or walking for long periods; occasional pushing/pulling, bending, squatting and crawling; driving ; Lifting -Frequently 5-30 pounds; occasionally 70 pounds or less; Vision -Constant use of good overall vision; frequent reading/close-up work; occasional color, depth and peripheral vision; Dexterity -Frequent repetitive motion; frequent writing; frequent grasping, holding, reaching; Hearing/Talking -Frequent talking/hearing in person and on the telephone; Emotional/Psychological -Frequent decision making and concentration; frequent public contact; occasional working alone, working nights and traveling; Environmental -Frequent exposure to noise. San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021 . Health Insurance : San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee’s expense. For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation : The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $22,500 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $30,000. The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of qualifying family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $20 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate’s education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate’s score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam: If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out: A rate-out is an examination that involves a paper rating of the candidate’s application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran’s Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran’s points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration. Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists: Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral: Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank: The top rank or ranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When filling nine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five: The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Rule of the List: For classifications designated by the Director of Human Resources, the entire eligible list will be referred to the department. Physical Exam: Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam: Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Please be advised that Human Resources will only be accepting Online Application submittals for this recruitment. Paper application submittals will not be considered or accepted. Apply Online: www.sjgov.org/department/hr Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For current employment opportunities please call our 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be submitted online to the Human Resources Division before the submission deadline. Resumes and paper applications will not be accepted in lieu of an online application. ( The County assumes no responsibility for online applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Open Until Filled
Mar 28, 2024
Full Time
Introduction The following incentives and bonuses may be available for eligible new hires . Incentives and bonuses are subject to approval by Human Resources: Vacation Accrual Rate : San Joaquin County vacation accrual rate consistent with the candidate's total years of public service. Sick Leave : Candidates leaving other employment may receive credit for actual non-reimbursable sick leave hours (up to 160 hours) from their last agency. Hours shall be subject to San Joaquin County's minimum sick leave cash out provisions. New Hire Retention Bonus : $2,000 upon completion of first year equivalent employment (2,080 hours) $1,000 upon completion of third year equivalent employment (6,240 hours) $3,000 upon completion of sixth year equivalent employment (12,480 hours) TYPICAL DUTIES Performs technical duties in the development, implementation, operation and maintenance of the County's geographic information systems for an assigned department; compiles, stores, inventories and analyzes data. Designs, develops and assembles cartographic quality maps for use by County departments or sale to the public; scans existing maps, archives and aerial photographs; edits digital photos for better visual clarity. Researches and compiles data from County records and other sources including legal descriptions, surveys, and land/right-of-way/topography maps, roads, development plans, and related geographical instruments; interprets various documents including surveys and plats and to make parcel boundary line determinations using accepted principles and practices. Analyzes collected data for entry into base layers; ensures the integrity, quality and accuracy of information and data; conducts on-site inspections to identify and verify locations, markers and monuments. Creates and edits existing or new coverages; plots and assembles data into geographic information systems base coverages for each section. Sets up, operates and troubleshoots minor problems on the full range of geographic information systems input and output devices. MINIMUM QUALIFICATIONS EITHER PATTERN I Experience : One year as a Geographic Information Systems Specialist I in San Joaquin County. OR PATTERN II Education : Completion of 60 semester (or 90 quarter) units at an accredited college with major course work in computer science, information systems, economics, engineering, architecture, environmental science, mathematics, business administration or a related field including at least 24 units in computer science. Experience : Two years of increasingly responsible experience providing technical support in a geographic information systems environment. Substitution #1 : Possession of an approved information systems technology certificate, or completion of an approved information systems training course may substitute for all of part of the above required education. A list of approved certificates and/or courses shall be maintained within the Human Resources Department. Substitution #2 : Two additional years of qualifying experience may substitute for the above-required education on a year-for-year basis. Special Requirement : Applicants for positions in this class may be required to demonstrate proficiency in operating and configuring geographic information systems computer hardware, software, and/or peripheral equipment. KNOWLEDGE Operations, services and activities of geographic information systems programs; personal computer hardware and software components; mathematical principles; drawing and drafting methods and techniques; operational characteristics of geographic information systems specialized hardware and software; methods and techniques of developing maps and charts from multiple layers of data; methods and techniques of assembling and compiling data; topographic and geographic concepts; principles and practices of customer service; principles and practices of record keeping; modern office procedures, methods and equipment. ABILITY Provide technical level support to geographic information systems programs; compile and analyze geographic information systems data; operate the full range of geographic information system hardware and software; read and interpret maps and data; read and interpret legal property descriptions and survey records; verify and edit existing data coverages; scan maps and photographs; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work. PHYSICAL/MENTAL REQUIREMENTS Mobility -Frequent use of data entry devices; frequent sitting, standing or walking for long periods; occasional pushing/pulling, bending, squatting and crawling; driving ; Lifting -Frequently 5-30 pounds; occasionally 70 pounds or less; Vision -Constant use of good overall vision; frequent reading/close-up work; occasional color, depth and peripheral vision; Dexterity -Frequent repetitive motion; frequent writing; frequent grasping, holding, reaching; Hearing/Talking -Frequent talking/hearing in person and on the telephone; Emotional/Psychological -Frequent decision making and concentration; frequent public contact; occasional working alone, working nights and traveling; Environmental -Frequent exposure to noise. San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021 . Health Insurance : San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee’s expense. For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation : The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $22,500 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $30,000. The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of qualifying family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $20 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate’s education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate’s score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam: If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out: A rate-out is an examination that involves a paper rating of the candidate’s application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran’s Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran’s points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration. Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists: Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral: Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank: The top rank or ranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When filling nine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five: The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Rule of the List: For classifications designated by the Director of Human Resources, the entire eligible list will be referred to the department. Physical Exam: Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam: Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Please be advised that Human Resources will only be accepting Online Application submittals for this recruitment. Paper application submittals will not be considered or accepted. Apply Online: www.sjgov.org/department/hr Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For current employment opportunities please call our 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be submitted online to the Human Resources Division before the submission deadline. Resumes and paper applications will not be accepted in lieu of an online application. ( The County assumes no responsibility for online applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Open Until Filled
Summary ABOUT THE DEPARTMENT: Deschutes County Health Services supports over 400 staff in Behavioral and Public Health programs working to promote and protect the health and safety of the community in a broad variety of community based settings. Deschutes County Behavioral Health (DCBH) is the Community Mental Health Program providing safety net and core clinical services for community members in Deschutes County dealing with mental health and substance use conditions. DCBH is also a Certified Community Behavioral Health Clinic (CCBHC). As such, DCBH relies on multi-disciplinary teams to provide innovative, evidence based, recovery oriented services in behavioral healthcare settings co-located with physical health providers. To hear from staff about working at Deschutes County Behavioral Health, please click HERE. ABOUT THE COUNTY: We know where you choose to live, work and play matters. Deschutes County is one of the largest employers in Central Oregon and the largest municipal government in the region. Our dedicated and passionate workforce of more than 1,200 employees provide County services in a number of departments, divisions, and offices. Located in the heart of Central Oregon, between the towering Cascade Mountain Range to the west and the high desert plateau to the east, Deschutes County is the outdoor recreation capital of Oregon. We enjoy a renowned quality of life, with big-city opportunities and small-town neighborhoods. We hope you’ll consider joining our talented team. ABOUT THE JOB: Behavioral Health internship opportunities are available to students who are enrolled in a qualifying Masters Degree program (Counseling, Social Work, Mental Health related) and are completing internship as part of their Masters Degree program. Note: The responsibilities described below pertain to paid behavioral health graduate internships with Deschutes County. Deschutes County also maintains an unpaid internship program, for which responsibilities are determined by the referring academic institution. Eligible candidates interested in unpaid graduate internships may apply to this posting for consideration for unpaid internship opportunities. Our paid internship program requires working between 16 to 22 hours per week for a minimum 9 month commitment to internship. Under general administrative and clinical supervision, provides professional behavioral health services as a QMHP to decrease the impact of mental and emotional disturbances to clients. Performs assessment, treatment protocols, case management, crisis intervention, and community outreach services to clients and their families. Key Responsibilities provided under clinical supervision: Provides behavioral health services in the area of behavioral management and health, works independently, may manage a small caseload of clients, provide assessments (crisis and/or behavioral health), and monitors treatments and interventions in accordance with regulations and protocols. Counsels, evaluates, assesses, diagnoses, treats, and monitors multiple clients delivering professional behavioral health care; conducts small programs, group therapy, and individual therapy. Establishes client relationships, determines service needs, makes referrals when needed, and coordinates or obtains care with other agencies, and other coordination of care as needed. Applies a broad range of therapeutic supports to individuals, families, and groups. Directs the provision and development of treatment services. Performs crisis intervention, assessment, and evaluation; may be required to provide after hour duties and care in support of the department’s emergency capability and requirements. Organizes, coordinates, and occasionally audits client behavioral health medical records; understands, interprets and applies established policies, procedures, and protocols including division approved auditing standards. Completes thorough and timely documentation of treatment services that complies with all Department policies and procedures. Working as part of a multi disciplinary team, participation in team meetings and consultations, coordination with team members, and assisting with coverage when needed. Monitors service hour goal. Participates in weekly clinical supervision. Performs other duties as business needs necessitate. What You Will Bring: Knowledge of, training in or experience with: Psychological, sociological, and psychiatric theory. Federal, state and county laws, codes, rules, and regulations governing public health. Human relations, assessment, counseling, and writing skills. Community behavioral health and addictions concepts, case management, and treatment services. Client assessment, treatment planning, and diagnostic classifications. Customer service and community outreach. Applicable federal, state and local compliance laws and statutes. Skill in and/or training: Applying theory in behavior health and addictions diagnosis, and the planning of intervention and services. Preparing documentation, treatment plans, and reporting on progress of multiple cases. Managing and assuring compliance to information management and client confidentiality requirements. Operating a personal computer utilizing standard and specialized software. Assessing and prioritizing multiple clients, cases, and demands. Establishing and maintaining effective working relationships with staff, professional agencies, and community members. Effective in verbal and written communication. *This posting is not meant to be an all-inclusive list of duties and responsibilities, but rather constitutes a general definition of the position's scope and function. Notification to all candidates will be sent via email and/or text only. Please opt in for text messaging or check your email and your Governmentjobs.com account for application status. Review the full job description by clicking HERE. Compensation $28.1505 per hour. There are no County benefits with this position. This position is available when internship begins. Paid internships are considered as limited-duration employment position as defined by Deschutes County HR Personnel Rules 2.010. The position may be terminated by Deschutes County based upon the availability of discrete revenue sources. If the specified discreet revenue source has yet to terminate, the position may be terminated by the County to fulfill its business needs, as determined by the sole discretion of the County. Continued employment is contingent upon continuation of specifically identified funding sources, County policies, and the business needs of the County. Reach out to the employment team at Deschutes County to answer any questions on this status. Currently, funding is approved through 12/31/24, with the possibility of additional funding being approved for 1/1/25 - 6/30/25. Should funding for 2025 not be approved, Health Services will notify and work with paid interns in late 2024 and convert existing paid interns to an unpaid status for 2025. Position reopened until filled. Minimum Qualifications Bachelor’s degree in a behavioral science’s field; OR any equivalent combination of training, education, and experience that provides the required skills and knowledge to perform the essential functions of the job. Applicant must be currently enrolled in a behavioral science’s field qualifying graduate program. There is no need to take action at this point. More information will be provided to candidates who progress to the final stage of the interview process. Necessary Special Requirements Possession of or ability to obtain a valid Oregon driver's license within 30 days of hire date. The employment offer will be contingent upon presentation of an acceptable and verifiable driver's license, pre-employment screening for criminal history, driving history, and controlled substances (NOTE: Positive test results for marijuana use may result in rescission of a contingent offer of employment). This screening must be completed with satisfactory findings in order for a formal offer of employment to be extended. Must be in a Masters Degree program as described above. NOTE: Per OAR 407-007-0000 to 407-007-0100 this position requires a Criminal Background check through the State Background Check Unit/Orchards, which may also include being fingerprinted. These rules provide for the reasonable screening under ORS 181A.195, 181A.200, 409.027 AND 413.036 of the County’s employees to determine if they have a history of specific criminal behavior identified in federal or state law or rules such that they should not be allowed to work, be employed, or perform in positions covered by these rules. Please click HERE to review Criminal Records Check Rules. All offers of employment for this position are contingent upon the candidate receiving final approval from the State Background Check Unit/Orchards to work in this position. Must have the ability to work a flexible schedule when necessary, to meet client and department needs. Physical Requirements : Requires sufficient ambulatory ability to drive throughout Deschutes County and to provide face-to-face services in a variety of settings in the community, including but not limited to hospitals, jails, clinics, client homes, and community and residential settings within required response times. Must have the ability to work in an office that is environmentally controlled; possess sufficient hand coordination to perform keyboarding and data entry; arm/hand movements to retrieve work materials and operate a variety of general office equipment; and an ability to sit, walk, stoop, bend, kneel, reach, stand, grasp, talk, hear, see, and lift up to 10 pounds on an occasional basis. There are no benefits offered with this position. Closing Date/Time: 12/31/2024 11:59 PM Pacific
Mar 22, 2024
Summary ABOUT THE DEPARTMENT: Deschutes County Health Services supports over 400 staff in Behavioral and Public Health programs working to promote and protect the health and safety of the community in a broad variety of community based settings. Deschutes County Behavioral Health (DCBH) is the Community Mental Health Program providing safety net and core clinical services for community members in Deschutes County dealing with mental health and substance use conditions. DCBH is also a Certified Community Behavioral Health Clinic (CCBHC). As such, DCBH relies on multi-disciplinary teams to provide innovative, evidence based, recovery oriented services in behavioral healthcare settings co-located with physical health providers. To hear from staff about working at Deschutes County Behavioral Health, please click HERE. ABOUT THE COUNTY: We know where you choose to live, work and play matters. Deschutes County is one of the largest employers in Central Oregon and the largest municipal government in the region. Our dedicated and passionate workforce of more than 1,200 employees provide County services in a number of departments, divisions, and offices. Located in the heart of Central Oregon, between the towering Cascade Mountain Range to the west and the high desert plateau to the east, Deschutes County is the outdoor recreation capital of Oregon. We enjoy a renowned quality of life, with big-city opportunities and small-town neighborhoods. We hope you’ll consider joining our talented team. ABOUT THE JOB: Behavioral Health internship opportunities are available to students who are enrolled in a qualifying Masters Degree program (Counseling, Social Work, Mental Health related) and are completing internship as part of their Masters Degree program. Note: The responsibilities described below pertain to paid behavioral health graduate internships with Deschutes County. Deschutes County also maintains an unpaid internship program, for which responsibilities are determined by the referring academic institution. Eligible candidates interested in unpaid graduate internships may apply to this posting for consideration for unpaid internship opportunities. Our paid internship program requires working between 16 to 22 hours per week for a minimum 9 month commitment to internship. Under general administrative and clinical supervision, provides professional behavioral health services as a QMHP to decrease the impact of mental and emotional disturbances to clients. Performs assessment, treatment protocols, case management, crisis intervention, and community outreach services to clients and their families. Key Responsibilities provided under clinical supervision: Provides behavioral health services in the area of behavioral management and health, works independently, may manage a small caseload of clients, provide assessments (crisis and/or behavioral health), and monitors treatments and interventions in accordance with regulations and protocols. Counsels, evaluates, assesses, diagnoses, treats, and monitors multiple clients delivering professional behavioral health care; conducts small programs, group therapy, and individual therapy. Establishes client relationships, determines service needs, makes referrals when needed, and coordinates or obtains care with other agencies, and other coordination of care as needed. Applies a broad range of therapeutic supports to individuals, families, and groups. Directs the provision and development of treatment services. Performs crisis intervention, assessment, and evaluation; may be required to provide after hour duties and care in support of the department’s emergency capability and requirements. Organizes, coordinates, and occasionally audits client behavioral health medical records; understands, interprets and applies established policies, procedures, and protocols including division approved auditing standards. Completes thorough and timely documentation of treatment services that complies with all Department policies and procedures. Working as part of a multi disciplinary team, participation in team meetings and consultations, coordination with team members, and assisting with coverage when needed. Monitors service hour goal. Participates in weekly clinical supervision. Performs other duties as business needs necessitate. What You Will Bring: Knowledge of, training in or experience with: Psychological, sociological, and psychiatric theory. Federal, state and county laws, codes, rules, and regulations governing public health. Human relations, assessment, counseling, and writing skills. Community behavioral health and addictions concepts, case management, and treatment services. Client assessment, treatment planning, and diagnostic classifications. Customer service and community outreach. Applicable federal, state and local compliance laws and statutes. Skill in and/or training: Applying theory in behavior health and addictions diagnosis, and the planning of intervention and services. Preparing documentation, treatment plans, and reporting on progress of multiple cases. Managing and assuring compliance to information management and client confidentiality requirements. Operating a personal computer utilizing standard and specialized software. Assessing and prioritizing multiple clients, cases, and demands. Establishing and maintaining effective working relationships with staff, professional agencies, and community members. Effective in verbal and written communication. *This posting is not meant to be an all-inclusive list of duties and responsibilities, but rather constitutes a general definition of the position's scope and function. Notification to all candidates will be sent via email and/or text only. Please opt in for text messaging or check your email and your Governmentjobs.com account for application status. Review the full job description by clicking HERE. Compensation $28.1505 per hour. There are no County benefits with this position. This position is available when internship begins. Paid internships are considered as limited-duration employment position as defined by Deschutes County HR Personnel Rules 2.010. The position may be terminated by Deschutes County based upon the availability of discrete revenue sources. If the specified discreet revenue source has yet to terminate, the position may be terminated by the County to fulfill its business needs, as determined by the sole discretion of the County. Continued employment is contingent upon continuation of specifically identified funding sources, County policies, and the business needs of the County. Reach out to the employment team at Deschutes County to answer any questions on this status. Currently, funding is approved through 12/31/24, with the possibility of additional funding being approved for 1/1/25 - 6/30/25. Should funding for 2025 not be approved, Health Services will notify and work with paid interns in late 2024 and convert existing paid interns to an unpaid status for 2025. Position reopened until filled. Minimum Qualifications Bachelor’s degree in a behavioral science’s field; OR any equivalent combination of training, education, and experience that provides the required skills and knowledge to perform the essential functions of the job. Applicant must be currently enrolled in a behavioral science’s field qualifying graduate program. There is no need to take action at this point. More information will be provided to candidates who progress to the final stage of the interview process. Necessary Special Requirements Possession of or ability to obtain a valid Oregon driver's license within 30 days of hire date. The employment offer will be contingent upon presentation of an acceptable and verifiable driver's license, pre-employment screening for criminal history, driving history, and controlled substances (NOTE: Positive test results for marijuana use may result in rescission of a contingent offer of employment). This screening must be completed with satisfactory findings in order for a formal offer of employment to be extended. Must be in a Masters Degree program as described above. NOTE: Per OAR 407-007-0000 to 407-007-0100 this position requires a Criminal Background check through the State Background Check Unit/Orchards, which may also include being fingerprinted. These rules provide for the reasonable screening under ORS 181A.195, 181A.200, 409.027 AND 413.036 of the County’s employees to determine if they have a history of specific criminal behavior identified in federal or state law or rules such that they should not be allowed to work, be employed, or perform in positions covered by these rules. Please click HERE to review Criminal Records Check Rules. All offers of employment for this position are contingent upon the candidate receiving final approval from the State Background Check Unit/Orchards to work in this position. Must have the ability to work a flexible schedule when necessary, to meet client and department needs. Physical Requirements : Requires sufficient ambulatory ability to drive throughout Deschutes County and to provide face-to-face services in a variety of settings in the community, including but not limited to hospitals, jails, clinics, client homes, and community and residential settings within required response times. Must have the ability to work in an office that is environmentally controlled; possess sufficient hand coordination to perform keyboarding and data entry; arm/hand movements to retrieve work materials and operate a variety of general office equipment; and an ability to sit, walk, stoop, bend, kneel, reach, stand, grasp, talk, hear, see, and lift up to 10 pounds on an occasional basis. There are no benefits offered with this position. Closing Date/Time: 12/31/2024 11:59 PM Pacific
MASSACHUSETTS TRIAL COURT
Dedham, Massachusetts, United States
Title: Case Specialist - Dedham District Court Pay Grade: Grade 7 Starting Pay: $44,865.27 Departmental Mission Statement: Given our unique responsibility to advance the fair administration of justice, the Dedham District Court Department is devoted to the rule of law through the conscientious and expeditious resolution of disputes, with a commitment to restoring the human spirit through correction, education, respect, and compassion. Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Supervision Received: Duties: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Case Specialist I Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher level series. • Performs all of the duties of the lower levels within this series as required. Job Competencies: Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements: • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-07-24
Apr 25, 2024
Full Time
Title: Case Specialist - Dedham District Court Pay Grade: Grade 7 Starting Pay: $44,865.27 Departmental Mission Statement: Given our unique responsibility to advance the fair administration of justice, the Dedham District Court Department is devoted to the rule of law through the conscientious and expeditious resolution of disputes, with a commitment to restoring the human spirit through correction, education, respect, and compassion. Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Supervision Received: Duties: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Case Specialist I Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher level series. • Performs all of the duties of the lower levels within this series as required. Job Competencies: Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements: • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-07-24
MASSACHUSETTS TRIAL COURT
Wrentham, Massachusetts, United States
Title: Case Specialist - Wrentham District Court Pay Grade: Grade 7 Starting Pay: $44,865.27 Departmental Mission Statement: As a gateway to justice in the Commonwealth of Massachusetts, the District Court is dedicated to the administration of justice in a fair, impartial, and timely manner in accordance with the rule of law. In fulfilling this role, the District Court shall provide the communities it serves with an environment that is safe, accessible, and respectful to all. The District Court shall conduct its business with integrity, competence, and a commitment to excellence in order to promote public trust and confidence in the judicial system. District Court Organization Profile Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Supervision Received: Duties: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Case Specialist I Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher level series. • Performs all of the duties of the lower levels within this series as required. Job Competencies: Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements: • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-07-24
Apr 19, 2024
Full Time
Title: Case Specialist - Wrentham District Court Pay Grade: Grade 7 Starting Pay: $44,865.27 Departmental Mission Statement: As a gateway to justice in the Commonwealth of Massachusetts, the District Court is dedicated to the administration of justice in a fair, impartial, and timely manner in accordance with the rule of law. In fulfilling this role, the District Court shall provide the communities it serves with an environment that is safe, accessible, and respectful to all. The District Court shall conduct its business with integrity, competence, and a commitment to excellence in order to promote public trust and confidence in the judicial system. District Court Organization Profile Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Supervision Received: Duties: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Case Specialist I Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher level series. • Performs all of the duties of the lower levels within this series as required. Job Competencies: Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements: • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-07-24
CALAVERAS COUNTY, CA
San Andreas, California, United States
Position Description Under direction of a supervisor or management, performs a variety of operational, supportive, and administrative duties within assigned division of the District Attorney’s Office; provides information and services to crime victims and witnesses; provides trial support; coordinates victim and witness court appearances; and performs related work as required. DISTINGUISHING CHARACTERISTICS District Attorney Services Specialist I This is the entry-level class for District Attorney Services Specialist series. Incumbent will process reports and documents in strict adherence to State law and Department procedures. Incumbent is expected to keep current on changes in report and document processing requirements. Incumbent will operate a Departmental case management system and related systems in strict accordance with the law. This class series requires the ability to provide appropriate information and answer basic questions from the public related to the criminal justice system, both in-person and over the telephone. District Attorney Services Specialist II This is the journey level position within the series. In addition to the above, incumbents will be assigned to more increasingly difficult tasks within the Department, including being responsive to the needs of victims of crimes, demonstrating sensitivity to and establishing rapport with victims of crime, and exhibiting emotional stability under conditions of high stress. Incumbents will be able to assist victims in recovering their personal property held in evidence, facilitate victim compensation applications, and provide court accompaniment. Incumbent is eligible for assignment to the Victim Services division, wherein Incumbent must successfully complete required trainings and must exhibit a high level of understanding of the specific duties and prohibited activities under prevailing program restrictions, including VOCA regulations, State and Federal grantor regulations, and the Penal Code. District Attorney Services Specialist III This is the advanced level position within the series. In addition to the above, responsibilities require the frequent use of initiative and independent judgment in scheduling and coordination of office activities and in dealing with sensitive assignments. Incumbents are responsible for the more complex assignments, including vertical assignments to a trial team in complex and high-profile cases, and work with greater independence from close review. Incumbents can work effectively with victims, witnesses, and prosecutors with limited supervision in more serious cases and in rapidly changing situations and circumstances. Incumbents may arrange for transportation, escort, and support for witnesses and victims during court appearances in more serious cases. District Attorney Services Specialist IV This is the senior level position within the series. In addition to the above, incumbents will work with minimal review, may be assigned to carry out special assignments in support of the assigned division, and may be part of complex multi-disciplinary teams. Incumbents may be tasked with collecting data and preparing reports for their assigned division of the Department and may act in a lead capacity by providing training and guidance to subordinates and developing and maintaining special programs. Incumbent is able to develop or advance a comprehensive crisis response and mass victimization assistance plan structured to identify and respond to victim needs such as: safety, food, shelter, and immediate services in the aftermath of a crime-related mass victimization or terrorism incident. Example of Duties (Duties vary depending on assignment) Operates Departmental case management system and related systems in strict accordance with the law. Operates a word processor, email, or other system for required public, Departmental, and external agency communications. Attends court and accompanies victims and witnesses to court as directed. Trains or assists in training of personnel. Prepares, maintains, and tracks proper flow of information, documents, and forms. Performs various operational duties, such as answering phones, processing mail, maintaining supplies, transcribing, typing, filing, etc. Ensures proper tracking, and prepares and processes property release forms, and assists victims in recovering personal property held in evidence. Prepares applications for victim compensation by obtaining necessary information and documents, completing and submitting claims to State Victims Compensation Board. Obtain necessary information from victims, witnesses, and others through interview and observation for matters including preparation and coordination of court appearances. Ensures accurate and timely documentation of case activities; provides victims, witnesses, and others with information, education regarding the criminal justice system. Reviews reports from law enforcement agencies and contacts victims or witnesses as directed; accurately and timely documenting contact; maintaining contact as directed. Responds to crime scenes, once deemed secure, as directed, to offer victim assistance or provide services. Performs outreach services to victims; make presentations and provide victim centered training to partner agencies, make public presentations and conduct publicity. If assigned to Victim Services division, prepares functional time sheets and record keeping to ensure compliance with prevailing program restrictions. Minimum Qualifications Knowledge of: District Attorney Services Specialist I/II/III/IV General principals of criminal law and procedures including a basic knowledge of the laws on discovery and evidence; operations, procedures, specific rules, and professional standards of the Department; effective crime victim and witness communication techniques, modern methods to maintain contact with victims and witnesses, applicable legal procedures, rules of confidentiality, and community resources for crime victims; modern office methods and practices including common software and web based applications; business English, including vocabulary, correct grammatical usage and punctuation; modem filing methods; common office machines and their operation, including use of personal computers. Ability To: District Attorney Services Specialist I/II/III/IV Understand and apply established program guidelines; effectively communicate both orally and in writing in routine and high pressure situations; prepare, maintain, and review documents, records and reports with accuracy and in an organized manner; maintain a high degree of maturity, integrity, loyalty, accountability, sound judgment, and confidentiality; establish and maintain professional and effective working relationships with those contacted in the course of work including co-workers, court personnel, law enforcement, crime victims and witnesses, and the public; assist in the developing and implementing of goals, objectives, work sites, policies, procedures, and work standards; evaluate situations accurately and adopt or recommend solutions; carry out complex oral and written directions; read and understand legal forms; read, understand and apply legislative and administrative laws, codes and regulations as directed; and type accurately at a net rate of 60 words per minute. EDUCATION AND EXPERIENCE Any combination of training, experience and education, which would provide the required knowledge, skills and abilities, is qualifying. A typical way to obtain the required knowledge and abilities would be: District Attorney Services Specialist I Equivalent to graduation from high school supplemented by college-level course work in administration or technical subjects related to the area in which assigned and two (2) years of responsible office administrative support experience. District Attorney Services Specialist II One year of experience in a position comparable to a District Attorney Services Specialist I. In addition, candidates must demonstrate competency in technical work. A Bachelor’s degree in criminal justice or related field can substitute for up to two (2) years of position specific experience. Successful completion of Victim Advocate training required within one year of appointment. District Attorney Services Specialist III Three years of experience in a position comparable to a District Attorney Services Specialist II. In addition, candidates must demonstrate proficiency in basic law enforcement and court procedures and in assisting victims and witnesses of crime. A Bachelor’s degree in criminal justice or related field can substitute for up to two (2) years of position specific experience. Successful completion of a POST approved law enforcement academy can substitute one (1) year of position specific experience. Successful completion of advanced Victim Advocate training required within one year of appointment. District Attorney Services Specialist IV Five years of experience in a position comparable to a District Attorney Services Specialist III. In addition, candidates must demonstrate proficiency in court and evidence tracking procedures, demonstrate the ability to communicate and support victims and witnesses of crime in sensitive cases, and be able to understand legislative and administrative laws, codes and regulations as directed. A Bachelor’s degree in criminal justice or related field can substitute for up to two (2) years of position specific experience. Successful completion of a POST approved law enforcement academy can substitute one (1) year of position specific experience. Special Requirements Possession of an appropriate California driver’s license issued by the State Department of Motor Vehicles. Must pass the California State Department of Justice Criminal History Background check. Bargaining Unit 10 - Calaveras County Public Service Employees Association For available Health/Dental/Vision insurance please visit the County BENEFITS WEBPAGE. Please note that Extra-hire positions that are benefitted, are only offered our CORE medical plan and are not offered dental or vision. NEW * Assist-To-Own program to help Couny employees purchase a home. Program Highlights: Down Payment Assistance, up to 5.5% of the Total Mortgage Loan. Available with purchase of a primary residence. Variety of Mortgage Loan options (FHA, VA, USDA and Conventional Mortgage Loans). No first-time homebuyer requirement to qualify. Flexible guidelines: Minimum FICO 640; Maximum DTI 50%. Flexible income limits, up to moderate income levels; no income limits for FHA and VA. For more information, vists Calaveras County Assist-to-Own Uniform Allowance: $650.04 per calendar year for specific positionssplit into monthly payments.Payments will be made monthly on the second pay check. Qualifying Classifications : Crime Scene Specialist/Property Room Manager, Deputy Probation Officer I/II/III, Correctional Cook I/II, Correctional Technician, Correctional Officer, Correctional Corporal, Correctional Sergeant, Dispatcher Clerk, Sr. Dispatcher, and Animal Control Officer I/II/III. The County shall pay a two hundred dollar and four cent ($200.04) per calendar year uniform maintenance allowance to Animal Shelter Assistant. Uniform Allowance(Shirt): $200.04 per calendar year split into monthly payments. Qualifying Classifications : Animal Shelter Assistant Professional Time Off : 80 hours annually, prorated to 40 hours if hired after July 1st. Qualifying Classifications : Deputy District Attorney I/II/III/IV Extra-Hire: Extra-hire employees are not eligible for step advances, vacation, seniority rights, holiday pay or other certain employee benefits. They are entitled to 24 hours of sick leave per year and eligilbe for the county's CORE Medical plan but not eligible for dental or vision insurance. Vacation days: 0 - 3 complete years = 80 hours per year. After 6 months you can take your first week. 3 - 10 complete years = 120 hours per year 10 years+ = 160 per year Holidays :13 paid holidays per year. Life Insurance: $50,000.00 County paid Sick Leave: 12 days annual sick leave accrual with unlimited accumulation. Sick leave is accrued at 3.69 hours for each full 80 hours of payroll period. 60 hours of sick leave can be used for immediate family, parent spouse, child or sibling. Merit: After successfully completing twenty-six (26) pay periods, a 5% merit increase may be granted.Merit increases may be granted annually thereafter to the top step. Probation Period: New employees remain in a probationary status for 26 pay periods. Longevity Incentives @ 2.5% for each of the following: 5.5 years (if hired before March 28, 2005) 6 years 10 years 15 years 20 years 25 years Bi-Lingual pay :$50 per month for specific approved job classifications. Flexible Spending: Pre-Tax Medical Reimbursement - Max contribution of $2,500 annually Flexible Spending: Pre-Tax Dependent Care Account - Max contribution of $5,000 annually Section 125 Plan :Additional insurance is available through the Section 125 plan and may be purchased from arepresentative during open enrollment or by appointment when they are on-site. AFLAC Heart & Stroke Insurance Cancer Insurance Accident Insurance Universal Life Insurance Short Term Disability Insurance LEGALSHEILD CALPERS RETIREMENT INFORMATION: CalPERS: CLASSIC MEMBERS: 2% at 55 PEPRA MEMBERS: 2% at 62 Extra-Hire's will be enrolled into Public Agency Retirement System (PARS) unless you are already a member of CalPERS. ??????? SAFETY CalPERS: for Correctional Officer, Correctional Corporal, Correctional Sergeant and Deputy Probation Officer I/II/III. CLASSIC MEMBERS: 3% at 50 PEPRA MEMBERS: 2.7% at 57 Additional Retirement Plan: The County offers a 457(b) Government plan. Employees can contribute to this deferred compensation plan ( Pre-Tax ).The County currently utilizes VALIC. Participating employees will receive a County paid match of up to $50 a month. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Position Description Under direction of a supervisor or management, performs a variety of operational, supportive, and administrative duties within assigned division of the District Attorney’s Office; provides information and services to crime victims and witnesses; provides trial support; coordinates victim and witness court appearances; and performs related work as required. DISTINGUISHING CHARACTERISTICS District Attorney Services Specialist I This is the entry-level class for District Attorney Services Specialist series. Incumbent will process reports and documents in strict adherence to State law and Department procedures. Incumbent is expected to keep current on changes in report and document processing requirements. Incumbent will operate a Departmental case management system and related systems in strict accordance with the law. This class series requires the ability to provide appropriate information and answer basic questions from the public related to the criminal justice system, both in-person and over the telephone. District Attorney Services Specialist II This is the journey level position within the series. In addition to the above, incumbents will be assigned to more increasingly difficult tasks within the Department, including being responsive to the needs of victims of crimes, demonstrating sensitivity to and establishing rapport with victims of crime, and exhibiting emotional stability under conditions of high stress. Incumbents will be able to assist victims in recovering their personal property held in evidence, facilitate victim compensation applications, and provide court accompaniment. Incumbent is eligible for assignment to the Victim Services division, wherein Incumbent must successfully complete required trainings and must exhibit a high level of understanding of the specific duties and prohibited activities under prevailing program restrictions, including VOCA regulations, State and Federal grantor regulations, and the Penal Code. District Attorney Services Specialist III This is the advanced level position within the series. In addition to the above, responsibilities require the frequent use of initiative and independent judgment in scheduling and coordination of office activities and in dealing with sensitive assignments. Incumbents are responsible for the more complex assignments, including vertical assignments to a trial team in complex and high-profile cases, and work with greater independence from close review. Incumbents can work effectively with victims, witnesses, and prosecutors with limited supervision in more serious cases and in rapidly changing situations and circumstances. Incumbents may arrange for transportation, escort, and support for witnesses and victims during court appearances in more serious cases. District Attorney Services Specialist IV This is the senior level position within the series. In addition to the above, incumbents will work with minimal review, may be assigned to carry out special assignments in support of the assigned division, and may be part of complex multi-disciplinary teams. Incumbents may be tasked with collecting data and preparing reports for their assigned division of the Department and may act in a lead capacity by providing training and guidance to subordinates and developing and maintaining special programs. Incumbent is able to develop or advance a comprehensive crisis response and mass victimization assistance plan structured to identify and respond to victim needs such as: safety, food, shelter, and immediate services in the aftermath of a crime-related mass victimization or terrorism incident. Example of Duties (Duties vary depending on assignment) Operates Departmental case management system and related systems in strict accordance with the law. Operates a word processor, email, or other system for required public, Departmental, and external agency communications. Attends court and accompanies victims and witnesses to court as directed. Trains or assists in training of personnel. Prepares, maintains, and tracks proper flow of information, documents, and forms. Performs various operational duties, such as answering phones, processing mail, maintaining supplies, transcribing, typing, filing, etc. Ensures proper tracking, and prepares and processes property release forms, and assists victims in recovering personal property held in evidence. Prepares applications for victim compensation by obtaining necessary information and documents, completing and submitting claims to State Victims Compensation Board. Obtain necessary information from victims, witnesses, and others through interview and observation for matters including preparation and coordination of court appearances. Ensures accurate and timely documentation of case activities; provides victims, witnesses, and others with information, education regarding the criminal justice system. Reviews reports from law enforcement agencies and contacts victims or witnesses as directed; accurately and timely documenting contact; maintaining contact as directed. Responds to crime scenes, once deemed secure, as directed, to offer victim assistance or provide services. Performs outreach services to victims; make presentations and provide victim centered training to partner agencies, make public presentations and conduct publicity. If assigned to Victim Services division, prepares functional time sheets and record keeping to ensure compliance with prevailing program restrictions. Minimum Qualifications Knowledge of: District Attorney Services Specialist I/II/III/IV General principals of criminal law and procedures including a basic knowledge of the laws on discovery and evidence; operations, procedures, specific rules, and professional standards of the Department; effective crime victim and witness communication techniques, modern methods to maintain contact with victims and witnesses, applicable legal procedures, rules of confidentiality, and community resources for crime victims; modern office methods and practices including common software and web based applications; business English, including vocabulary, correct grammatical usage and punctuation; modem filing methods; common office machines and their operation, including use of personal computers. Ability To: District Attorney Services Specialist I/II/III/IV Understand and apply established program guidelines; effectively communicate both orally and in writing in routine and high pressure situations; prepare, maintain, and review documents, records and reports with accuracy and in an organized manner; maintain a high degree of maturity, integrity, loyalty, accountability, sound judgment, and confidentiality; establish and maintain professional and effective working relationships with those contacted in the course of work including co-workers, court personnel, law enforcement, crime victims and witnesses, and the public; assist in the developing and implementing of goals, objectives, work sites, policies, procedures, and work standards; evaluate situations accurately and adopt or recommend solutions; carry out complex oral and written directions; read and understand legal forms; read, understand and apply legislative and administrative laws, codes and regulations as directed; and type accurately at a net rate of 60 words per minute. EDUCATION AND EXPERIENCE Any combination of training, experience and education, which would provide the required knowledge, skills and abilities, is qualifying. A typical way to obtain the required knowledge and abilities would be: District Attorney Services Specialist I Equivalent to graduation from high school supplemented by college-level course work in administration or technical subjects related to the area in which assigned and two (2) years of responsible office administrative support experience. District Attorney Services Specialist II One year of experience in a position comparable to a District Attorney Services Specialist I. In addition, candidates must demonstrate competency in technical work. A Bachelor’s degree in criminal justice or related field can substitute for up to two (2) years of position specific experience. Successful completion of Victim Advocate training required within one year of appointment. District Attorney Services Specialist III Three years of experience in a position comparable to a District Attorney Services Specialist II. In addition, candidates must demonstrate proficiency in basic law enforcement and court procedures and in assisting victims and witnesses of crime. A Bachelor’s degree in criminal justice or related field can substitute for up to two (2) years of position specific experience. Successful completion of a POST approved law enforcement academy can substitute one (1) year of position specific experience. Successful completion of advanced Victim Advocate training required within one year of appointment. District Attorney Services Specialist IV Five years of experience in a position comparable to a District Attorney Services Specialist III. In addition, candidates must demonstrate proficiency in court and evidence tracking procedures, demonstrate the ability to communicate and support victims and witnesses of crime in sensitive cases, and be able to understand legislative and administrative laws, codes and regulations as directed. A Bachelor’s degree in criminal justice or related field can substitute for up to two (2) years of position specific experience. Successful completion of a POST approved law enforcement academy can substitute one (1) year of position specific experience. Special Requirements Possession of an appropriate California driver’s license issued by the State Department of Motor Vehicles. Must pass the California State Department of Justice Criminal History Background check. Bargaining Unit 10 - Calaveras County Public Service Employees Association For available Health/Dental/Vision insurance please visit the County BENEFITS WEBPAGE. Please note that Extra-hire positions that are benefitted, are only offered our CORE medical plan and are not offered dental or vision. NEW * Assist-To-Own program to help Couny employees purchase a home. Program Highlights: Down Payment Assistance, up to 5.5% of the Total Mortgage Loan. Available with purchase of a primary residence. Variety of Mortgage Loan options (FHA, VA, USDA and Conventional Mortgage Loans). No first-time homebuyer requirement to qualify. Flexible guidelines: Minimum FICO 640; Maximum DTI 50%. Flexible income limits, up to moderate income levels; no income limits for FHA and VA. For more information, vists Calaveras County Assist-to-Own Uniform Allowance: $650.04 per calendar year for specific positionssplit into monthly payments.Payments will be made monthly on the second pay check. Qualifying Classifications : Crime Scene Specialist/Property Room Manager, Deputy Probation Officer I/II/III, Correctional Cook I/II, Correctional Technician, Correctional Officer, Correctional Corporal, Correctional Sergeant, Dispatcher Clerk, Sr. Dispatcher, and Animal Control Officer I/II/III. The County shall pay a two hundred dollar and four cent ($200.04) per calendar year uniform maintenance allowance to Animal Shelter Assistant. Uniform Allowance(Shirt): $200.04 per calendar year split into monthly payments. Qualifying Classifications : Animal Shelter Assistant Professional Time Off : 80 hours annually, prorated to 40 hours if hired after July 1st. Qualifying Classifications : Deputy District Attorney I/II/III/IV Extra-Hire: Extra-hire employees are not eligible for step advances, vacation, seniority rights, holiday pay or other certain employee benefits. They are entitled to 24 hours of sick leave per year and eligilbe for the county's CORE Medical plan but not eligible for dental or vision insurance. Vacation days: 0 - 3 complete years = 80 hours per year. After 6 months you can take your first week. 3 - 10 complete years = 120 hours per year 10 years+ = 160 per year Holidays :13 paid holidays per year. Life Insurance: $50,000.00 County paid Sick Leave: 12 days annual sick leave accrual with unlimited accumulation. Sick leave is accrued at 3.69 hours for each full 80 hours of payroll period. 60 hours of sick leave can be used for immediate family, parent spouse, child or sibling. Merit: After successfully completing twenty-six (26) pay periods, a 5% merit increase may be granted.Merit increases may be granted annually thereafter to the top step. Probation Period: New employees remain in a probationary status for 26 pay periods. Longevity Incentives @ 2.5% for each of the following: 5.5 years (if hired before March 28, 2005) 6 years 10 years 15 years 20 years 25 years Bi-Lingual pay :$50 per month for specific approved job classifications. Flexible Spending: Pre-Tax Medical Reimbursement - Max contribution of $2,500 annually Flexible Spending: Pre-Tax Dependent Care Account - Max contribution of $5,000 annually Section 125 Plan :Additional insurance is available through the Section 125 plan and may be purchased from arepresentative during open enrollment or by appointment when they are on-site. AFLAC Heart & Stroke Insurance Cancer Insurance Accident Insurance Universal Life Insurance Short Term Disability Insurance LEGALSHEILD CALPERS RETIREMENT INFORMATION: CalPERS: CLASSIC MEMBERS: 2% at 55 PEPRA MEMBERS: 2% at 62 Extra-Hire's will be enrolled into Public Agency Retirement System (PARS) unless you are already a member of CalPERS. ??????? SAFETY CalPERS: for Correctional Officer, Correctional Corporal, Correctional Sergeant and Deputy Probation Officer I/II/III. CLASSIC MEMBERS: 3% at 50 PEPRA MEMBERS: 2.7% at 57 Additional Retirement Plan: The County offers a 457(b) Government plan. Employees can contribute to this deferred compensation plan ( Pre-Tax ).The County currently utilizes VALIC. Participating employees will receive a County paid match of up to $50 a month. Closing Date/Time: Continuous
MASSACHUSETTS TRIAL COURT
Somerville, Massachusetts, United States
Title: Probation Case Specialist Series - Somerville District Court Pay Grade: Grade 7 - 10 Starting Pay: $44,865.27 Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles.The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. Duties: Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; • Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; • Requests information from other agencies, departments, and or courts; • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; • Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; • Maintains statistical data concerning case processing activities; and Performs related duties as required. Probation Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary. • Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required. • Serves as a “floating case specialist” who is able to fill-in for employees within other work units as required. • Performs all of the duties of the lower level within this series as required. Probation Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies. • Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed. • Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor. • Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; • Assists in the training of new employees and in the ongoing training of other employees. Serves as a “floating case specialist” who is able to perform the full-range of case processing duties within an office during absences as required; • Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems. • Compiles statistical information on probation activities and prepares periodic reports. • Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures. • Assists in researching open cases to determine their status and to determine further action to be taken. • Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; • Identifies persons who are behind in payments, research payment histories, determines further actions to be taken, and maintains appropriate files. • Provides assistance to staff in the use of word processing and other software applications; • May provide regular assistance and coordination to personnel assigned to the courtroom; • May serve as a back-up to a higher level series; • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Probation Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Probation Case Specialist I. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. • Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical case processing information. • Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist II. • Considerable working knowledge of case processing using MassCourts or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist III. • Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. • Demonstrated ability to conduct research on case files and systems and to prepare reports. Closing Date/Time: 2024-07-24
Apr 25, 2024
Full Time
Title: Probation Case Specialist Series - Somerville District Court Pay Grade: Grade 7 - 10 Starting Pay: $44,865.27 Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles.The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. Duties: Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; • Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; • Requests information from other agencies, departments, and or courts; • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; • Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; • Maintains statistical data concerning case processing activities; and Performs related duties as required. Probation Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary. • Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required. • Serves as a “floating case specialist” who is able to fill-in for employees within other work units as required. • Performs all of the duties of the lower level within this series as required. Probation Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies. • Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed. • Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor. • Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; • Assists in the training of new employees and in the ongoing training of other employees. Serves as a “floating case specialist” who is able to perform the full-range of case processing duties within an office during absences as required; • Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems. • Compiles statistical information on probation activities and prepares periodic reports. • Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures. • Assists in researching open cases to determine their status and to determine further action to be taken. • Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; • Identifies persons who are behind in payments, research payment histories, determines further actions to be taken, and maintains appropriate files. • Provides assistance to staff in the use of word processing and other software applications; • May provide regular assistance and coordination to personnel assigned to the courtroom; • May serve as a back-up to a higher level series; • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Probation Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Probation Case Specialist I. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. • Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical case processing information. • Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist II. • Considerable working knowledge of case processing using MassCourts or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist III. • Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. • Demonstrated ability to conduct research on case files and systems and to prepare reports. Closing Date/Time: 2024-07-24
MASSACHUSETTS TRIAL COURT
Orleans, Massachusetts, United States
Title: Probation Case Specialist Series - Orleans District Court Pay Grade: Grade 7 - 10 Starting Pay: $44,865.27 Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles.The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. Duties: Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; • Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; • Requests information from other agencies, departments, and or courts; • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; • Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; • Maintains statistical data concerning case processing activities; and Performs related duties as required. Probation Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary. • Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required. • Serves as a “floating case specialist” who is able to fill-in for employees within other work units as required. • Performs all of the duties of the lower level within this series as required. Probation Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies. • Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed. • Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor. • Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; • Assists in the training of new employees and in the ongoing training of other employees. Serves as a “floating case specialist” who is able to perform the full-range of case processing duties within an office during absences as required; • Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems. • Compiles statistical information on probation activities and prepares periodic reports. • Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures. • Assists in researching open cases to determine their status and to determine further action to be taken. • Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; • Identifies persons who are behind in payments, research payment histories, determines further actions to be taken, and maintains appropriate files. • Provides assistance to staff in the use of word processing and other software applications; • May provide regular assistance and coordination to personnel assigned to the courtroom; • May serve as a back-up to a higher level series; • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Probation Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Probation Case Specialist I. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. • Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical case processing information. • Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist II. • Considerable working knowledge of case processing using MassCourts or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist III. • Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. • Demonstrated ability to conduct research on case files and systems and to prepare reports. Closing Date/Time: 2024-07-24
Apr 25, 2024
Full Time
Title: Probation Case Specialist Series - Orleans District Court Pay Grade: Grade 7 - 10 Starting Pay: $44,865.27 Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles.The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. Duties: Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; • Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; • Requests information from other agencies, departments, and or courts; • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; • Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; • Maintains statistical data concerning case processing activities; and Performs related duties as required. Probation Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary. • Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required. • Serves as a “floating case specialist” who is able to fill-in for employees within other work units as required. • Performs all of the duties of the lower level within this series as required. Probation Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies. • Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed. • Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor. • Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; • Assists in the training of new employees and in the ongoing training of other employees. Serves as a “floating case specialist” who is able to perform the full-range of case processing duties within an office during absences as required; • Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems. • Compiles statistical information on probation activities and prepares periodic reports. • Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures. • Assists in researching open cases to determine their status and to determine further action to be taken. • Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; • Identifies persons who are behind in payments, research payment histories, determines further actions to be taken, and maintains appropriate files. • Provides assistance to staff in the use of word processing and other software applications; • May provide regular assistance and coordination to personnel assigned to the courtroom; • May serve as a back-up to a higher level series; • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Probation Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Probation Case Specialist I. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. • Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical case processing information. • Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist II. • Considerable working knowledge of case processing using MassCourts or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist III. • Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. • Demonstrated ability to conduct research on case files and systems and to prepare reports. Closing Date/Time: 2024-07-24
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Probation Case Specialist Series - Suffolk Superior Court Pay Grade: Grade 7 - 10 Starting Pay: $44,865.27 Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles.The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. Duties: Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; • Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; • Requests information from other agencies, departments, and or courts; • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; • Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; • Maintains statistical data concerning case processing activities; and Performs related duties as required. Probation Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary. • Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required. • Serves as a “floating case specialist” who is able to fill-in for employees within other work units as required. • Performs all of the duties of the lower level within this series as required. Probation Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies. • Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed. • Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor. • Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; • Assists in the training of new employees and in the ongoing training of other employees. Serves as a “floating case specialist” who is able to perform the full-range of case processing duties within an office during absences as required; • Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems. • Compiles statistical information on probation activities and prepares periodic reports. • Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures. • Assists in researching open cases to determine their status and to determine further action to be taken. • Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; • Identifies persons who are behind in payments, research payment histories, determines further actions to be taken, and maintains appropriate files. • Provides assistance to staff in the use of word processing and other software applications; • May provide regular assistance and coordination to personnel assigned to the courtroom; • May serve as a back-up to a higher level series; • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Probation Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Probation Case Specialist I. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. • Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical case processing information. • Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist II. • Considerable working knowledge of case processing using MassCourts or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist III. • Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. • Demonstrated ability to conduct research on case files and systems and to prepare reports. Closing Date/Time: 2024-07-24
Apr 25, 2024
Full Time
Title: Probation Case Specialist Series - Suffolk Superior Court Pay Grade: Grade 7 - 10 Starting Pay: $44,865.27 Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles.The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. Duties: Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; • Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; • Requests information from other agencies, departments, and or courts; • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; • Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; • Maintains statistical data concerning case processing activities; and Performs related duties as required. Probation Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary. • Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required. • Serves as a “floating case specialist” who is able to fill-in for employees within other work units as required. • Performs all of the duties of the lower level within this series as required. Probation Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies. • Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed. • Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor. • Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; • Assists in the training of new employees and in the ongoing training of other employees. Serves as a “floating case specialist” who is able to perform the full-range of case processing duties within an office during absences as required; • Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems. • Compiles statistical information on probation activities and prepares periodic reports. • Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures. • Assists in researching open cases to determine their status and to determine further action to be taken. • Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; • Identifies persons who are behind in payments, research payment histories, determines further actions to be taken, and maintains appropriate files. • Provides assistance to staff in the use of word processing and other software applications; • May provide regular assistance and coordination to personnel assigned to the courtroom; • May serve as a back-up to a higher level series; • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Probation Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Probation Case Specialist I. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. • Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical case processing information. • Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist II. • Considerable working knowledge of case processing using MassCourts or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist III. • Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. • Demonstrated ability to conduct research on case files and systems and to prepare reports. Closing Date/Time: 2024-07-24
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Case Specialist (Gr 7-10) - Suffolk Probate & Family Court Pay Grade: Grade 7 - 10 Starting Pay: $44,865.27 Departmental Mission Statement: The Probate and Family Court Department's mission is to deliver timely justice to the public by providing equal access to a fair, equitable and efficient forum to resolve family and probate legal matters and to assist and protect all individuals, families and children in an impartial and respectful manner. The Probate and Family Court Department has jurisdiction over family-related and probate matters, such as divorce, paternity, child support, custody, parenting time, adoption, termination of parental rights, and abuse prevention. We also handle wills, estates, trusts, guardianships, conservatorships, and changes of name. The Court has 14 divisions. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/probate-and-family-court Notes: This position may require coverage at the Suffolk Probate & Family Court located in Boston and in a satellite office located in Suffolk County. The satellite location is yet to be determined. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: Case Specialist I Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements: • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-07-24
Apr 25, 2024
Full Time
Title: Case Specialist (Gr 7-10) - Suffolk Probate & Family Court Pay Grade: Grade 7 - 10 Starting Pay: $44,865.27 Departmental Mission Statement: The Probate and Family Court Department's mission is to deliver timely justice to the public by providing equal access to a fair, equitable and efficient forum to resolve family and probate legal matters and to assist and protect all individuals, families and children in an impartial and respectful manner. The Probate and Family Court Department has jurisdiction over family-related and probate matters, such as divorce, paternity, child support, custody, parenting time, adoption, termination of parental rights, and abuse prevention. We also handle wills, estates, trusts, guardianships, conservatorships, and changes of name. The Court has 14 divisions. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/probate-and-family-court Notes: This position may require coverage at the Suffolk Probate & Family Court located in Boston and in a satellite office located in Suffolk County. The satellite location is yet to be determined. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: Case Specialist I Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements: • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-07-24
MASSACHUSETTS TRIAL COURT
Worcester, Massachusetts, United States
Title: Case Specialist Series - Worcester Probate & Family Court Pay Grade: Grade 7-10 Starting Pay: $44,865.27 Departmental Mission Statement: The Probate and Family Court Department's mission is to deliver timely justice to the public by providing equal access to a fair, equitable, and efficient forum to solve family and probate legal matters and to help and protect all individuals, families, and children impartially and respectfully. PROBATE & FAMILY ORGANIZATIONAL PROFILE: Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: Case Specialist I Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements: • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-07-24
Apr 18, 2024
Full Time
Title: Case Specialist Series - Worcester Probate & Family Court Pay Grade: Grade 7-10 Starting Pay: $44,865.27 Departmental Mission Statement: The Probate and Family Court Department's mission is to deliver timely justice to the public by providing equal access to a fair, equitable, and efficient forum to solve family and probate legal matters and to help and protect all individuals, families, and children impartially and respectfully. PROBATE & FAMILY ORGANIZATIONAL PROFILE: Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: Case Specialist I Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements: • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-07-24
PLACER COUNTY, CA
Auburn, California, United States
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION The Placer County Information Technology Department is actively recruiting to fill an IT Specialist vacancy to perform IT Field Support duties throughout the Lake Tahoe region and to provide extensive remote assistance. This is the only IT Specialist position stationed in the Tahoe area and involves traveling to multiple locations. The incumbent will perform a variety of technical duties including but not limited to serving as a second and third level responder for computer, network, hardware and software issues, assisting and training end users in personal computer and coordinating with vendors, other county departments and other agencies in identifying and implementing system upgrades and modifications. Employees who are permanently assigned to a position located in the North Lake Tahoe Area qualify for the Tahoe Branch Assignment Premium, up to an additional $1,000 per month. The incumbent must have the ability to report to the worksite in an emergency situation and in all weather conditions within a reasonable response time. This classification is scheduled to receive a general wage increase of 4% in July 2024. Applications will be reviewed on a bi-weekly basis. Interested applicants are encouraged to apply immediately. BENEFITS Placer County offers a comprehensive benefits package to employees, including: Holidays: 14 paid holidays per year, 2 of which are floating holidays* Vacation leave: 10 days/year with ability to accrue 25 days/year Sick leave: 12 days/year* Cafeteria plan: 6% of employee’s salary will be contributed towards employee to use towards 401(k), dependent care, medical co-insurance, or cash Medical, dental, and vision insurance available for employees and dependents $50,000 life insurance policy at no cost to employee CalPERS retirement plans Retiree medical insurance Deferred compensation Education allowance: up to $1,200 per year Bilingual incentive: incumbents may be eligible for bilingual incentive pay depending upon operational needs and certification of proficiency. *Amounts will be prorated for part-time employees and employees hired after the first of the year. The information above represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire about the most current benefit package during hiring interviews or by contacting the Human Resources Department. For a detailed listing of benefits, please click here to view Professional benefits . For more information regarding the benefits Placer County has to offer please visit Placer County's Human Resources website. DEFINITION Provides effective specialized information technology support for network systems and business applications related to Placer County; troubleshoots, analyzes and resolves system/application related requests including specialties such as Help Desk, Web, and department specific applications. Performs a variety of technical duties pertaining to computer systems and related equipment and serves as a second or third level responder for computer, network and hardware/software issues. Assists and trains users in personal computer hardware and specialized software and provides technical assistance to customers. Analyzes existing processes and provides recommendations regarding technology solutions. Coordinates with vendors, other county departments, and other agencies in identifying and implementing system upgrades and modifications; and performs other related duties as assigned. DISTINGUISHING CHARACTERISTICS This is the journey level classification in the Information Technology Specialist classification series. Positions in this classification independently perform a broad range of both routine and complex technical assignments in support of specialized systems, including user support, system troubleshooting, review of business processes and communication of user requirements/problems to a vendor or statewide system which then develops the technical solution. This class is distinguished from the classification of Information Technology Analyst because the latter describes positions with analytical responsibilities where the primary duties include the analysis of business and/or system needs, the evaluation of current systems and the design of technical solutions to meet the identified business or system needs, including work which may emphasize business systems analysis and the design of technology solutions to resolve application problems or improve efficiency and effectiveness; network/telecommunication systems analysis and design; system analysis/administration and design, and/or database analysis/administration and design. This class is distinguished from the classification of Information Technology Technician II in that the Specialist describes positions that are responsible for performing duties that are broader and more complex in nature requiring specialized knowledge and abilities as compared to the more routine tasks performed by a technician that require a more general knowledge. SUPERVISION RECEIVED AND EXERCISED Incumbents at this level work under direction from an assigned supervisor, receiving occasional supervision while working toward a definite objective that requires use of a wide range of procedures and involves planning and/or determining specific procedures or equipment required in order to meet assigned objectives and solve complex problems. Only unusual matters are referred to a supervisor. May exercise functional or direct supervision over technical or clerical staff. Incumbents may exercise functional supervision over other technical specialist staff on a project basis. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Perform a variety of specialized duties in support of the County’s technology functions which may include, but are not limited to, applications, network, business processes and related technology areas. Assist users of a particular application where detailed knowledge of the specific application is required, troubleshooting, debugging and resolving a variety of operations/business-process related applications problems. Troubleshoot new applications and/or systems to ensure functional operation. Install, configure, customize and administer a variety of commercial, off-the-shelf (COTS) and vendor developed applications; write programs/scripts and develop reports using standard application development products and tools. Design and generate a variety of routine and ad hoc customized reports based on customer requirements. Perform routine applications, system and/or network support duties such as monitoring or adding applications/users/devices, modifying user profiles, re-setting passwords and performing file maintenance; set up basic user access permissions consistent with County policies and procedures. Complete, review, and/or approve a variety of forms, including requests for hardware and software, and user access. Serve as a technical resource in the evaluation, selection, acquisition and implementation of computer hardware and software solutions, including cost/benefit analysis. Recommend contractor selection and assist with vendor and contract management. Review and provide input on Requests for Proposals. Design website layout and content; design and develop screens and menus; review and monitor content to ensure consistency with County policies and procedures; conduct ongoing website maintenance for content updates and revisions. Execute website and software testing plans to validate functionality; resolve programming issues; refine data and format final products; test, troubleshoot and de-bug programs using appropriate technology and various test utilities, and ensure functional operation. Coordinate and complete projects that are specific to area of assignment, such as the implementation of a new system design or system upgrade. Interface with users to identify problems/gaps with current technology and/or business processes and gather system requirements. Serve as the primary interface with and coordinate and direct the work of vendors. May coordinate and direct the work of staff at the same or lower level while working on projects. Design and direct project testing and quality assurance processes. May write, revise and maintain computer programs based on business requirements and application design specifications identified and developed by someone else, in order to create new business applications and interfaces or maintain/modify existing business applications, using various computer languages and/or database platforms; troubleshoot, debug, and resolve problems with application coding. Prepare data maintenance documents and follow-up to ensure completion; prep information recovery plan. May perform application software maintenance duties; install and test software application patches and upgrades; Prepare technical reports, correspondence and other documents; provide general administrative support that may include maintaining records and monitoring contracts/budgets. Participates on committees and task forces; attend meetings, conferences and training sessions. Develop training materials and conduct training pertaining to the use of new or modified applications and/or systems for users and other information technology staff. When assigned to support a statewide, federal, or legislation-governed system, review upcoming changes to programs, regulations or system (All County Letters, Management Change Requests), identify impact on system and/or County processes, provides input on necessary revisions, and assist with implementing changes. Serve on project teams providing technical assistance as needed. Train, lead, and provide technical guidance to technician or clerical staff. Direct the work of peers and/or subordinate staff on assigned projects. May recommend the appointment of personnel; provide or coordinate staff training; provide standards and operating guidelines; and provide timely input on performance evaluations and disciplinary matters, as assigned. Assign, direct, and review the work of assigned staff; conduct employee performance evaluations for assigned direct reports. Provide after hours technology support as assigned. Provide technical and functional supervision of contractors/vendors. Perform other related duties as assigned. WORKING CONDITIONS Work is typically performed in an indoor office environment with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances; position occasionally requires travel to other locations. Work environments may include noise, dust and/or unpleasant odors, marked changes in temperature and humidity, and may occasionally require work in confined spaces. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Two years of journey-level technical experience comparable to an Information Technology Technician II with Placer County. Training: Equivalent to completion of an associate’s degree from an accredited college or university in computer science, information technology or a closely related field. Additional relevant technical experience that demonstrates the ability to perform specialist level duties in assigned technology area may substitute for the required education on a year for year basis; or possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for all or part of the above-required education. Required License or Certificate: May need to possess a valid driver’s license as required by the position and in accordance with the California Vehicle Code. Proof of adequate vehicle insurance and medical clearance may also be required. Note: Applicants receiving their degree outside the United States must submit proof of accreditation by a recognized evaluation agency. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information technology program. Basic operational characteristics of local and wide area network systems. Automated systems/software utilized in area of assignment, including work processes, methods of data entry/retrieval, and system navigation. Standard office software such as word processing, electronic mail, and spreadsheet software. Principles and practices of troubleshooting computer system hardware and software problems. Process and workflow analysis. Tools and test equipment used in the installation, maintenance and repair of information systems. Basic project management principles and techniques such as organizing and managing a project, developing schedules, identifying critical paths, and breaking down a project into individual tasks. Basic principles and practices of technical network administration. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of record keeping. Modern office procedures, methods and equipment. Principles and practices of effective team building, team leadership and conflict resolution. Principles and practices of effective supervision techniques, training, and performance management. Ability to: Operate, maintain and perform repairs on information technology equipment and software. Perform complex duties related to troubleshooting, configuring, performing repairs and assignment specific desktop and network hardware and software issues and respond appropriately to customer service requests. Test and repair electronic equipment using appropriate tools. Communicate technical information to a wide variety of users. Assist in planning and evaluating new systems and equipment. Execute system testing plans and test, troubleshoot and de-bug programs using appropriate technology to ensure system functionality. Plan, organize, prioritize and process work to ensure that deadlines are met; organize and manage multiple assignments and priorities. Prepare and present training materials related to specialized hardware and/or software. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Independently analyze work methods, procedures, and operational needs; identify and recommend appropriate solutions. Learn and utilize specialized terminology if needed by the specific assignment. Read, comprehend and retain technical information on computer products and systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both verbally and in writing. Supervise, train, assign, schedule, and evaluate the work of assigned technical and clerical staff. Establish and maintain effective working relationships with those encountered during the course of the work. Provide on-call service during off hours, evenings, weekends, and holidays. Mobility-frequent standing or sitting for extended periods; frequent walking; frequent to occasional twisting, depending on assignment; occasional pushing/pulling, bending, kneeling, squatting and crawling. Lifting-frequent lifting up to 20 pounds, occasional lifting up to 80 pounds. Vision-constant use of good overall vision for reading/close up work; frequent use of color perception and eye/hand coordination; occasional use of depth perception and peripheral vision. Dexterity-frequent repetitive motion from writing and using a computer keyboard; frequent grasping, holding and reaching. Hearing/Talking - frequent hearing/talking to others on the telephone and in person. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Selection Plan For questions regarding this recruitment, please contact Preciosa Ayala-Burkhardt, Administrative Technician, at payala@placer.ca.gov or (530) 886-4637. Closing Date/Time: 4/26/2024 5:00:00 PM
Mar 07, 2024
Full Time
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION The Placer County Information Technology Department is actively recruiting to fill an IT Specialist vacancy to perform IT Field Support duties throughout the Lake Tahoe region and to provide extensive remote assistance. This is the only IT Specialist position stationed in the Tahoe area and involves traveling to multiple locations. The incumbent will perform a variety of technical duties including but not limited to serving as a second and third level responder for computer, network, hardware and software issues, assisting and training end users in personal computer and coordinating with vendors, other county departments and other agencies in identifying and implementing system upgrades and modifications. Employees who are permanently assigned to a position located in the North Lake Tahoe Area qualify for the Tahoe Branch Assignment Premium, up to an additional $1,000 per month. The incumbent must have the ability to report to the worksite in an emergency situation and in all weather conditions within a reasonable response time. This classification is scheduled to receive a general wage increase of 4% in July 2024. Applications will be reviewed on a bi-weekly basis. Interested applicants are encouraged to apply immediately. BENEFITS Placer County offers a comprehensive benefits package to employees, including: Holidays: 14 paid holidays per year, 2 of which are floating holidays* Vacation leave: 10 days/year with ability to accrue 25 days/year Sick leave: 12 days/year* Cafeteria plan: 6% of employee’s salary will be contributed towards employee to use towards 401(k), dependent care, medical co-insurance, or cash Medical, dental, and vision insurance available for employees and dependents $50,000 life insurance policy at no cost to employee CalPERS retirement plans Retiree medical insurance Deferred compensation Education allowance: up to $1,200 per year Bilingual incentive: incumbents may be eligible for bilingual incentive pay depending upon operational needs and certification of proficiency. *Amounts will be prorated for part-time employees and employees hired after the first of the year. The information above represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire about the most current benefit package during hiring interviews or by contacting the Human Resources Department. For a detailed listing of benefits, please click here to view Professional benefits . For more information regarding the benefits Placer County has to offer please visit Placer County's Human Resources website. DEFINITION Provides effective specialized information technology support for network systems and business applications related to Placer County; troubleshoots, analyzes and resolves system/application related requests including specialties such as Help Desk, Web, and department specific applications. Performs a variety of technical duties pertaining to computer systems and related equipment and serves as a second or third level responder for computer, network and hardware/software issues. Assists and trains users in personal computer hardware and specialized software and provides technical assistance to customers. Analyzes existing processes and provides recommendations regarding technology solutions. Coordinates with vendors, other county departments, and other agencies in identifying and implementing system upgrades and modifications; and performs other related duties as assigned. DISTINGUISHING CHARACTERISTICS This is the journey level classification in the Information Technology Specialist classification series. Positions in this classification independently perform a broad range of both routine and complex technical assignments in support of specialized systems, including user support, system troubleshooting, review of business processes and communication of user requirements/problems to a vendor or statewide system which then develops the technical solution. This class is distinguished from the classification of Information Technology Analyst because the latter describes positions with analytical responsibilities where the primary duties include the analysis of business and/or system needs, the evaluation of current systems and the design of technical solutions to meet the identified business or system needs, including work which may emphasize business systems analysis and the design of technology solutions to resolve application problems or improve efficiency and effectiveness; network/telecommunication systems analysis and design; system analysis/administration and design, and/or database analysis/administration and design. This class is distinguished from the classification of Information Technology Technician II in that the Specialist describes positions that are responsible for performing duties that are broader and more complex in nature requiring specialized knowledge and abilities as compared to the more routine tasks performed by a technician that require a more general knowledge. SUPERVISION RECEIVED AND EXERCISED Incumbents at this level work under direction from an assigned supervisor, receiving occasional supervision while working toward a definite objective that requires use of a wide range of procedures and involves planning and/or determining specific procedures or equipment required in order to meet assigned objectives and solve complex problems. Only unusual matters are referred to a supervisor. May exercise functional or direct supervision over technical or clerical staff. Incumbents may exercise functional supervision over other technical specialist staff on a project basis. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Perform a variety of specialized duties in support of the County’s technology functions which may include, but are not limited to, applications, network, business processes and related technology areas. Assist users of a particular application where detailed knowledge of the specific application is required, troubleshooting, debugging and resolving a variety of operations/business-process related applications problems. Troubleshoot new applications and/or systems to ensure functional operation. Install, configure, customize and administer a variety of commercial, off-the-shelf (COTS) and vendor developed applications; write programs/scripts and develop reports using standard application development products and tools. Design and generate a variety of routine and ad hoc customized reports based on customer requirements. Perform routine applications, system and/or network support duties such as monitoring or adding applications/users/devices, modifying user profiles, re-setting passwords and performing file maintenance; set up basic user access permissions consistent with County policies and procedures. Complete, review, and/or approve a variety of forms, including requests for hardware and software, and user access. Serve as a technical resource in the evaluation, selection, acquisition and implementation of computer hardware and software solutions, including cost/benefit analysis. Recommend contractor selection and assist with vendor and contract management. Review and provide input on Requests for Proposals. Design website layout and content; design and develop screens and menus; review and monitor content to ensure consistency with County policies and procedures; conduct ongoing website maintenance for content updates and revisions. Execute website and software testing plans to validate functionality; resolve programming issues; refine data and format final products; test, troubleshoot and de-bug programs using appropriate technology and various test utilities, and ensure functional operation. Coordinate and complete projects that are specific to area of assignment, such as the implementation of a new system design or system upgrade. Interface with users to identify problems/gaps with current technology and/or business processes and gather system requirements. Serve as the primary interface with and coordinate and direct the work of vendors. May coordinate and direct the work of staff at the same or lower level while working on projects. Design and direct project testing and quality assurance processes. May write, revise and maintain computer programs based on business requirements and application design specifications identified and developed by someone else, in order to create new business applications and interfaces or maintain/modify existing business applications, using various computer languages and/or database platforms; troubleshoot, debug, and resolve problems with application coding. Prepare data maintenance documents and follow-up to ensure completion; prep information recovery plan. May perform application software maintenance duties; install and test software application patches and upgrades; Prepare technical reports, correspondence and other documents; provide general administrative support that may include maintaining records and monitoring contracts/budgets. Participates on committees and task forces; attend meetings, conferences and training sessions. Develop training materials and conduct training pertaining to the use of new or modified applications and/or systems for users and other information technology staff. When assigned to support a statewide, federal, or legislation-governed system, review upcoming changes to programs, regulations or system (All County Letters, Management Change Requests), identify impact on system and/or County processes, provides input on necessary revisions, and assist with implementing changes. Serve on project teams providing technical assistance as needed. Train, lead, and provide technical guidance to technician or clerical staff. Direct the work of peers and/or subordinate staff on assigned projects. May recommend the appointment of personnel; provide or coordinate staff training; provide standards and operating guidelines; and provide timely input on performance evaluations and disciplinary matters, as assigned. Assign, direct, and review the work of assigned staff; conduct employee performance evaluations for assigned direct reports. Provide after hours technology support as assigned. Provide technical and functional supervision of contractors/vendors. Perform other related duties as assigned. WORKING CONDITIONS Work is typically performed in an indoor office environment with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances; position occasionally requires travel to other locations. Work environments may include noise, dust and/or unpleasant odors, marked changes in temperature and humidity, and may occasionally require work in confined spaces. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Two years of journey-level technical experience comparable to an Information Technology Technician II with Placer County. Training: Equivalent to completion of an associate’s degree from an accredited college or university in computer science, information technology or a closely related field. Additional relevant technical experience that demonstrates the ability to perform specialist level duties in assigned technology area may substitute for the required education on a year for year basis; or possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for all or part of the above-required education. Required License or Certificate: May need to possess a valid driver’s license as required by the position and in accordance with the California Vehicle Code. Proof of adequate vehicle insurance and medical clearance may also be required. Note: Applicants receiving their degree outside the United States must submit proof of accreditation by a recognized evaluation agency. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information technology program. Basic operational characteristics of local and wide area network systems. Automated systems/software utilized in area of assignment, including work processes, methods of data entry/retrieval, and system navigation. Standard office software such as word processing, electronic mail, and spreadsheet software. Principles and practices of troubleshooting computer system hardware and software problems. Process and workflow analysis. Tools and test equipment used in the installation, maintenance and repair of information systems. Basic project management principles and techniques such as organizing and managing a project, developing schedules, identifying critical paths, and breaking down a project into individual tasks. Basic principles and practices of technical network administration. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of record keeping. Modern office procedures, methods and equipment. Principles and practices of effective team building, team leadership and conflict resolution. Principles and practices of effective supervision techniques, training, and performance management. Ability to: Operate, maintain and perform repairs on information technology equipment and software. Perform complex duties related to troubleshooting, configuring, performing repairs and assignment specific desktop and network hardware and software issues and respond appropriately to customer service requests. Test and repair electronic equipment using appropriate tools. Communicate technical information to a wide variety of users. Assist in planning and evaluating new systems and equipment. Execute system testing plans and test, troubleshoot and de-bug programs using appropriate technology to ensure system functionality. Plan, organize, prioritize and process work to ensure that deadlines are met; organize and manage multiple assignments and priorities. Prepare and present training materials related to specialized hardware and/or software. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Independently analyze work methods, procedures, and operational needs; identify and recommend appropriate solutions. Learn and utilize specialized terminology if needed by the specific assignment. Read, comprehend and retain technical information on computer products and systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both verbally and in writing. Supervise, train, assign, schedule, and evaluate the work of assigned technical and clerical staff. Establish and maintain effective working relationships with those encountered during the course of the work. Provide on-call service during off hours, evenings, weekends, and holidays. Mobility-frequent standing or sitting for extended periods; frequent walking; frequent to occasional twisting, depending on assignment; occasional pushing/pulling, bending, kneeling, squatting and crawling. Lifting-frequent lifting up to 20 pounds, occasional lifting up to 80 pounds. Vision-constant use of good overall vision for reading/close up work; frequent use of color perception and eye/hand coordination; occasional use of depth perception and peripheral vision. Dexterity-frequent repetitive motion from writing and using a computer keyboard; frequent grasping, holding and reaching. Hearing/Talking - frequent hearing/talking to others on the telephone and in person. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Selection Plan For questions regarding this recruitment, please contact Preciosa Ayala-Burkhardt, Administrative Technician, at payala@placer.ca.gov or (530) 886-4637. Closing Date/Time: 4/26/2024 5:00:00 PM
TEXAS PARKS AND WILDLIFE
Texas, Texas, United States
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Natural Resources Specialist I-V Army 92W Natural Resources Specialist I-V Navy AG, 180X, 680X Natural Resources Specialist I-V Coast Guard MST, MSSR, OAR15 Natural Resources Specialist I-V Marine Corps 6842, 6862, 6802, 8831 Natural Resources Specialist I-V Air Force 1W0X1, 9S100, 15WX *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: 1. Veteran- DD214 showing honorable discharge. 2. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. 3. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. 4. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. 5. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Chip Ruthven, (806) 492-3405 PHYSICAL WORK ADDRESS: Yoakum Dunes Wildlife Management Area, 2562 FM 301, Whiteface, TX 79379 GENERAL DESCRIPTION: Under the direction of the Panhandle WMA Project Leader, this position is responsible for performing the professional planning and implementation of natural resource management, monitoring, research duties, and public hunting associated with wildlife and habitat resources on the Yoakum Dunes Wildlife Management Area (WMA) and other WMAs within the Panhandle WMA Project. Provides technical assistance and public outreach programs to the general public, private landowners/land managers, sportsmen, and new constituencies. Disseminates information to the general public through news releases, radio/TV interviews, program presentations, field days, demonstrations, tours, and other public outreach and educational opportunities. Performs administrative duties and prepares technical reports, popular articles and professional journal publications. Responsible in assigned area for public relations and educational/extension efforts to involve private citizens and organizations in support of Texas Parks and Wildlife Department (TPWD) programs. Identifies public hunting and non-consumptive use opportunities on public and private lands. Assists in constructing, maintaining, and repairing infrastructure and equipment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. NOTE: Natural Resources Specialist (NRS) I salary will be commensurate with experience and/or completion of an advanced degree. Current TPWD NRS I-III employees may apply for this position at their current classification title and at the established Wildlife Division salary rate. Career Ladder progression is available dependent upon business need. Qualifications: MINIMUM QUALIFICATIONS: Education: Graduation from an accredited college or university with a Bachelor's degree preferably in Wildlife Science, Wildlife Management, Wildlife Ecology, Range and Wildlife Management, or closely related field in Natural Resources Management. Major coursework from Bachelor's or post-Bachelor's degree programs must include a minimum of 24 hours in Wildlife/Habitat Conservation, Wildlife/Natural Resources Management, Wildlife Biology, and/or Research Methods. Experience: NRS I: No experience required; NRS II: Two years relevant experience; NRS III: Six years relevant experience. Licensure: If driving is required, applicant must possess a valid State driver's license; Must possess or be able to obtain, within one year of employment, a Non-commercial Political Subdivision Applicator license with appropriate applicator category as determined by the supervisor issued by the Texas Department of Agriculture; Must possess or be able to obtain, within one year of employment, the National Wildfire Coordinating Group's (NWCG) Fire Fighter Type II (FFT II) certification. NOTE: Retention of position contingent upon obtaining and maintaining required license and certification. Physical Requirements: Must be able to pass, within one year of employment, the FFT II moderate duty physical fitness standard (walk 2 miles with a 25 lb. pack in 30 minutes or less) OR the arduous duty physical fitness standard (walk 3 miles with 45 lb. pack in 45 minutes or less); Required to conduct (without air sickness) low-level aerial fixed wing aircraft and helicopter surveys. TPWD employees are required to comply with aircraft weight restrictions. Weight limit restrictions prohibit flight with passengers that weigh in excess of 300 pounds. Must meet weight restrictions to accomplish annual low-level aerial surveys. NOTE: Retention of position contingent upon meeting and maintaining physical requirements ACCEPTABLE SUBSTITUTIONS: Education: NRS I-II-III: Current Associate Wildlife Biologist certification OR current Certified Wildlife Biologist certification issued by the Wildlife Society may substitute for the required minimum of 24 hours in Wildlife/Habitat Conservation, Wildlife/Natural Resources Management, Wildlife Biology, and/or Research Methods from Bachelor's or post-Bachelor's degree program. Experience: NRS II and III ONLY: Graduation from an accredited college or university with a Master's degree in Wildlife Science, Wildlife Management, Wildlife Ecology, Range and Wildlife Management or closely related field in Natural Resource Management may substitute for one year of the required experience; NRS II and III ONLY: Graduation from an accredited college or university with a Ph.D. in Wildlife Science, Wildlife Management, Wildlife Ecology, Range and Wildlife Management or closely related field in Natural Resource Management may substitute for two years of the required experience. PREFERRED QUALIFICATIONS: Experience: Experience with native warm season grass restoration and management; Experience with grazing regimes utilized for domestic livestock; Experience working with rural landowners; Experience working with upland game birds; Experience with big game management; Experience working with nongame, threatened, and/or endangered species; Experience working with waterfowl and other migratory game birds; Experience conducting wildlife habitat management and restoration. Licensure: Current National Wildfire Coordinating Group's (NWCG) Fire Fighter Type II certification. KNOWLEDGE, SKILLS AND ABILITIES: NRS I-III: Knowledge of the basic life history, ecology and management needs of wildlife species and their habitats indigenous to the ecological region with particular emphasis relating to High and Rolling Plains; Knowledge of general farm and ranching practices and their impacts on wildlife species and their habitats; Knowledge of wildlife and habitat inventory and monitoring techniques for the ecological region; Knowledge of experimental research planning, design, and data analysis; Knowledge of basic ecosystem management with emphasis on watershed management and its impact on wildlife, their habitat, and water resources; Knowledge of North American Model of Wildlife Conservation; NRS I: Skill in effective verbal and written communication; Skill in using MS Word, Excel, PowerPoint, Access, and Outlook; Skill in using statistical analysis programs; Skill in operating GIS/GPS systems and other mobile applications; Skill in collecting scientific data; Skill in coordinating with the public, universities, department personnel, and other governmental agencies; Skill in effective interaction with staff at all levels of the department and other State agencies and organizations; NRS II: Skills of NRS I; PLUS: Skill in collecting and analyzing scientific data; Skill in applying common habitat enhancement techniques; Skill in conducting conservation outreach programs; Skill in developing comprehensive wildlife management plans in the ecological region; Skill in plant identification; NRS III: Skills of NRS II; PLUS: Skill in supervising projects as assigned; Skill in planning, assigning and/or supervising the work of others; Skill in communicating with the general public and agency staff on a broad range of fish, wildlife, and habitat issues; Skill in research planning and design; Skill in identifying and developing potential solutions to resource related issues; NRS I: Ability to apply common habitat enhancement techniques; Ability to work as a member of a team; Ability to work independently with little or no supervision; Ability to conduct conservation outreach programs; Ability to communicate with the general public and agency staff on a broad range of fish, wildlife, and habitat issues; Ability to identify important wildlife plants; Ability to operate field equipment such as tractors, shredders, ATVs, etc.; Ability to perform minor maintenance and repair to infrastructure and equipment; Ability to perform manual labor, including lifting supplies and materials up to 50 lbs.; Ability to conduct work activities in accordance with TPWD safety program; Ability to perform routine (journey-level) natural resources work; Ability to work under moderate supervision, with limited latitude for the use of initiative and independent judgment; NRS II: Abilities of NRS I; PLUS: Ability to work under general supervision with moderate latitude for the use of initiative and independent judgment; Ability to supervise projects as assigned; Ability to understand the planning process; Ability to understand the environmental permitting process; Ability to perform complex (journey-level) natural resources work; Ability to work under general supervision, with moderate latitude for the use of initiative and independent judgment; NRS III: Abilities of NRS II; PLUS: Ability to work under limited supervision with considerable latitude for the use of initiative and independent judgment; Ability to apply advanced habitat enhancement techniques; Ability to train others; Ability to participate in local, regional, and statewide conservation planning efforts; Ability to participate in the environmental permitting process; Ability to perform highly complex (senior-level) natural resources work; Ability to work under limited supervision, with considerable latitude for the use of initiative and independent judgment. WORKING CONDITIONS: Required to work from 8:00 a.m. to 5:00 p.m., Monday through Friday; Required to work on holidays, weekends and hours other than 8:00 a.m. to 5:00 p.m., as necessary; Required to perform work outdoors, occasionally in adverse weather conditions; Required to perform manual labor, including lifting supplies and materials up to 50 lbs.; Must conform to TPWD dress and grooming standards, work rules, and safety procedures; Required to work in remote field locations; Required to live on-site in State housing with a monthly deduction of $202.76. Housing rate is established by TPWD policy, calculated using federal guidelines, and may change according to market value; Required to travel 20% with possible overnight stays; May be required to operate State vehicle; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: May 15, 2024, 11:59:00 PM
Apr 18, 2024
Full Time
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Natural Resources Specialist I-V Army 92W Natural Resources Specialist I-V Navy AG, 180X, 680X Natural Resources Specialist I-V Coast Guard MST, MSSR, OAR15 Natural Resources Specialist I-V Marine Corps 6842, 6862, 6802, 8831 Natural Resources Specialist I-V Air Force 1W0X1, 9S100, 15WX *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: 1. Veteran- DD214 showing honorable discharge. 2. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. 3. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. 4. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. 5. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Chip Ruthven, (806) 492-3405 PHYSICAL WORK ADDRESS: Yoakum Dunes Wildlife Management Area, 2562 FM 301, Whiteface, TX 79379 GENERAL DESCRIPTION: Under the direction of the Panhandle WMA Project Leader, this position is responsible for performing the professional planning and implementation of natural resource management, monitoring, research duties, and public hunting associated with wildlife and habitat resources on the Yoakum Dunes Wildlife Management Area (WMA) and other WMAs within the Panhandle WMA Project. Provides technical assistance and public outreach programs to the general public, private landowners/land managers, sportsmen, and new constituencies. Disseminates information to the general public through news releases, radio/TV interviews, program presentations, field days, demonstrations, tours, and other public outreach and educational opportunities. Performs administrative duties and prepares technical reports, popular articles and professional journal publications. Responsible in assigned area for public relations and educational/extension efforts to involve private citizens and organizations in support of Texas Parks and Wildlife Department (TPWD) programs. Identifies public hunting and non-consumptive use opportunities on public and private lands. Assists in constructing, maintaining, and repairing infrastructure and equipment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. NOTE: Natural Resources Specialist (NRS) I salary will be commensurate with experience and/or completion of an advanced degree. Current TPWD NRS I-III employees may apply for this position at their current classification title and at the established Wildlife Division salary rate. Career Ladder progression is available dependent upon business need. Qualifications: MINIMUM QUALIFICATIONS: Education: Graduation from an accredited college or university with a Bachelor's degree preferably in Wildlife Science, Wildlife Management, Wildlife Ecology, Range and Wildlife Management, or closely related field in Natural Resources Management. Major coursework from Bachelor's or post-Bachelor's degree programs must include a minimum of 24 hours in Wildlife/Habitat Conservation, Wildlife/Natural Resources Management, Wildlife Biology, and/or Research Methods. Experience: NRS I: No experience required; NRS II: Two years relevant experience; NRS III: Six years relevant experience. Licensure: If driving is required, applicant must possess a valid State driver's license; Must possess or be able to obtain, within one year of employment, a Non-commercial Political Subdivision Applicator license with appropriate applicator category as determined by the supervisor issued by the Texas Department of Agriculture; Must possess or be able to obtain, within one year of employment, the National Wildfire Coordinating Group's (NWCG) Fire Fighter Type II (FFT II) certification. NOTE: Retention of position contingent upon obtaining and maintaining required license and certification. Physical Requirements: Must be able to pass, within one year of employment, the FFT II moderate duty physical fitness standard (walk 2 miles with a 25 lb. pack in 30 minutes or less) OR the arduous duty physical fitness standard (walk 3 miles with 45 lb. pack in 45 minutes or less); Required to conduct (without air sickness) low-level aerial fixed wing aircraft and helicopter surveys. TPWD employees are required to comply with aircraft weight restrictions. Weight limit restrictions prohibit flight with passengers that weigh in excess of 300 pounds. Must meet weight restrictions to accomplish annual low-level aerial surveys. NOTE: Retention of position contingent upon meeting and maintaining physical requirements ACCEPTABLE SUBSTITUTIONS: Education: NRS I-II-III: Current Associate Wildlife Biologist certification OR current Certified Wildlife Biologist certification issued by the Wildlife Society may substitute for the required minimum of 24 hours in Wildlife/Habitat Conservation, Wildlife/Natural Resources Management, Wildlife Biology, and/or Research Methods from Bachelor's or post-Bachelor's degree program. Experience: NRS II and III ONLY: Graduation from an accredited college or university with a Master's degree in Wildlife Science, Wildlife Management, Wildlife Ecology, Range and Wildlife Management or closely related field in Natural Resource Management may substitute for one year of the required experience; NRS II and III ONLY: Graduation from an accredited college or university with a Ph.D. in Wildlife Science, Wildlife Management, Wildlife Ecology, Range and Wildlife Management or closely related field in Natural Resource Management may substitute for two years of the required experience. PREFERRED QUALIFICATIONS: Experience: Experience with native warm season grass restoration and management; Experience with grazing regimes utilized for domestic livestock; Experience working with rural landowners; Experience working with upland game birds; Experience with big game management; Experience working with nongame, threatened, and/or endangered species; Experience working with waterfowl and other migratory game birds; Experience conducting wildlife habitat management and restoration. Licensure: Current National Wildfire Coordinating Group's (NWCG) Fire Fighter Type II certification. KNOWLEDGE, SKILLS AND ABILITIES: NRS I-III: Knowledge of the basic life history, ecology and management needs of wildlife species and their habitats indigenous to the ecological region with particular emphasis relating to High and Rolling Plains; Knowledge of general farm and ranching practices and their impacts on wildlife species and their habitats; Knowledge of wildlife and habitat inventory and monitoring techniques for the ecological region; Knowledge of experimental research planning, design, and data analysis; Knowledge of basic ecosystem management with emphasis on watershed management and its impact on wildlife, their habitat, and water resources; Knowledge of North American Model of Wildlife Conservation; NRS I: Skill in effective verbal and written communication; Skill in using MS Word, Excel, PowerPoint, Access, and Outlook; Skill in using statistical analysis programs; Skill in operating GIS/GPS systems and other mobile applications; Skill in collecting scientific data; Skill in coordinating with the public, universities, department personnel, and other governmental agencies; Skill in effective interaction with staff at all levels of the department and other State agencies and organizations; NRS II: Skills of NRS I; PLUS: Skill in collecting and analyzing scientific data; Skill in applying common habitat enhancement techniques; Skill in conducting conservation outreach programs; Skill in developing comprehensive wildlife management plans in the ecological region; Skill in plant identification; NRS III: Skills of NRS II; PLUS: Skill in supervising projects as assigned; Skill in planning, assigning and/or supervising the work of others; Skill in communicating with the general public and agency staff on a broad range of fish, wildlife, and habitat issues; Skill in research planning and design; Skill in identifying and developing potential solutions to resource related issues; NRS I: Ability to apply common habitat enhancement techniques; Ability to work as a member of a team; Ability to work independently with little or no supervision; Ability to conduct conservation outreach programs; Ability to communicate with the general public and agency staff on a broad range of fish, wildlife, and habitat issues; Ability to identify important wildlife plants; Ability to operate field equipment such as tractors, shredders, ATVs, etc.; Ability to perform minor maintenance and repair to infrastructure and equipment; Ability to perform manual labor, including lifting supplies and materials up to 50 lbs.; Ability to conduct work activities in accordance with TPWD safety program; Ability to perform routine (journey-level) natural resources work; Ability to work under moderate supervision, with limited latitude for the use of initiative and independent judgment; NRS II: Abilities of NRS I; PLUS: Ability to work under general supervision with moderate latitude for the use of initiative and independent judgment; Ability to supervise projects as assigned; Ability to understand the planning process; Ability to understand the environmental permitting process; Ability to perform complex (journey-level) natural resources work; Ability to work under general supervision, with moderate latitude for the use of initiative and independent judgment; NRS III: Abilities of NRS II; PLUS: Ability to work under limited supervision with considerable latitude for the use of initiative and independent judgment; Ability to apply advanced habitat enhancement techniques; Ability to train others; Ability to participate in local, regional, and statewide conservation planning efforts; Ability to participate in the environmental permitting process; Ability to perform highly complex (senior-level) natural resources work; Ability to work under limited supervision, with considerable latitude for the use of initiative and independent judgment. WORKING CONDITIONS: Required to work from 8:00 a.m. to 5:00 p.m., Monday through Friday; Required to work on holidays, weekends and hours other than 8:00 a.m. to 5:00 p.m., as necessary; Required to perform work outdoors, occasionally in adverse weather conditions; Required to perform manual labor, including lifting supplies and materials up to 50 lbs.; Must conform to TPWD dress and grooming standards, work rules, and safety procedures; Required to work in remote field locations; Required to live on-site in State housing with a monthly deduction of $202.76. Housing rate is established by TPWD policy, calculated using federal guidelines, and may change according to market value; Required to travel 20% with possible overnight stays; May be required to operate State vehicle; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: May 15, 2024, 11:59:00 PM
TEXAS PARKS AND WILDLIFE
Laredo, Texas, United States
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Natural Resources Specialist I-V Army 92W Natural Resources Specialist I-V Navy AG, 180X, 680X Natural Resources Specialist I-V Coast Guard MST, MSSR, OAR15 Natural Resources Specialist I-V Marine Corps 6842, 6862, 6802, 8831 Natural Resources Specialist I-V Air Force 1W0X1, 9S100, 15WX *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: 1. Veteran- DD214 showing honorable discharge. 2. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. 3. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. 4. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. 5. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Eric Garza, (512) 753-2707 PHYSICAL WORK ADDRESS: 5519 Bob Bullock Loop, Laredo, TX 78041 NOTE: County of responsibility is Webb. Successful applicant will be expected to reside in Webb County. Position is located at 5119 Bob Bullock Loop, Laredo, TX 78041. GENERAL DESCRIPTION Under the direction of the DISTRICT 11 LEADER, this position is responsible for performing the professional planning and implementation of natural resource management, monitoring, and research duties associated with wildlife and habitat resources in Webb counties within the South Texas Plains ecological region of the Southern Rio Grande Wildlife District. Provides technical assistance and public outreach programs to the general public, private landowners/land managers, sportsmen, and new constituencies. Develops comprehensive wildlife management plans for private landowners upon request. Disseminates information to the general public through news releases, radio/TV interviews, program presentations, and other public outreach and educational opportunities. Performs administrative duties and prepares technical reports, popular articles, and professional journal publications. Responsible in assigned area for public relations and educational/extension efforts to involve private citizens and organizations in support of Texas Parks and Wildlife Department (TPWD) programs. Identifies public hunting and non-consumptive use opportunities on public and private lands. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. NOTE: Natural Resources Specialist (NRS) I salary will be commensurate with experience and/or completion of an advanced degree. Current TPWD NRS I-III employees may apply for this position at their current classification title and at the established Wildlife Division salary rate. Career Ladder progression is available dependent upon business need. Qualifications: MINIMUM QUALIFICATIONS: Education: Graduation from an accredited college or university with a Bachelor's degree preferably in Wildlife Science, Wildlife Management, Wildlife Ecology, Range and Wildlife Management, or closely related field in Natural Resources Management. Major coursework from Bachelor's or post-Bachelor's degree programs must include a minimum of 24 hours in Wildlife/Habitat Conservation, Wildlife/Natural Resources Management, Wildlife Biology, and/or Research Methods. Experience: NRS I: No experience required; NRS II: Two years relevant experience; NRS III: Six years relevant experience. Licensure: If driving is required, applicant must possess a valid State driver's license; Must possess or be able to obtain, within one year of employment, the National Wildfire Coordinating Group's (NWCG) Fire Fighter Type II (FFT II) certification. NOTE: Retention of position contingent upon obtaining and maintaining required license and certification. Physical Requirements: Must be able to pass, within one year of employment, the FFT II moderate duty physical fitness standard (walk 2 miles with a 25 lb. pack in 30 minutes or less) OR the arduous duty physical fitness standard (walk 3 miles with 45 lb. pack in 45 minutes or less); Required to conduct (without air sickness) low-level aerial fixed wing aircraft and helicopter surveys. TPWD employees are required to comply with aircraft weight restrictions. Weight limit restrictions prohibit flight with passengers that weigh in excess of 300 pounds. Must meet weight restrictions to accomplish annual low-level aerial surveys. NOTE: Retention of position contingent upon meeting and maintaining physical requirements. ACCEPTABLE SUBSTITUTIONS: Education: NRS I-II-III: Current Associate Wildlife Biologist certification OR current Certified Wildlife Biologist certification issued by the Wildlife Society may substitute for the required minimum of 24 hours in Wildlife/Habitat Conservation, Wildlife/Natural Resources Management, Wildlife Biology, and/or Research Methods from Bachelor's or post-Bachelor's degree program. Experience: NRS II and III ONLY: Graduation from an accredited college or university with a Master's degree in Wildlife Science, Wildlife Management, Wildlife Ecology, Range and Wildlife Management, or closely related field in Natural Resource Management may substitute for one year of the required experience; NRS II and III ONLY: Graduation from an accredited college or university with a Ph.D. in Wildlife Science, Wildlife Management, Wildlife Ecology, Range and Wildlife Management, or closely related field in Natural Resource Management may substitute for two years of the required experience. PREFERRED QUALIFICATIONS: Experience: Experience with grazing regimes utilized for domestic livestock; Experience working with rural landowners; Experience with big game management. KNOWLEDGE, SKILLS AND ABILITIES: NRS I-III: Knowledge of the basic life history, ecology and management needs of wildlife species and their habitats indigenous to the ecological region with particular emphasis relating to private lands; Knowledge of general farm and ranching practices and their impacts on wildlife species and their habitats; Knowledge of wildlife and habitat inventory and monitoring techniques for the ecological region; NRS I: Skill in using MS Word, Excel, PowerPoint, Access, and Outlook; Skill in effective verbal and written communication; Skill in using statistical analysis programs; Skill in operating GIS/GPS systems and other mobile applications; Skill in collecting scientific data; Skill in coordinating with the public, universities, department personnel, and other governmental agencies; Skill in effective interaction with staff at all levels of the department and other State agencies and organizations; NRS II: Skills of NRS I; PLUS: Skill in collecting and analyzing scientific data; Skill in applying common habitat enhancement techniques; Skill in conducting conservation outreach programs; Skill in developing comprehensive wildlife management plans for cooperators in the ecological region; Skill in plant identification; NRS III: Skills of NRS II; PLUS: Skill in supervising projects as assigned; Skill in planning, assigning and/or supervising the work of others; Skill in communicating with the general public and agency staff on a broad range of fish, wildlife, and habitat issues; Skill in research planning and design; Skill in identifying and developing potential solutions to resource related issues; NRS I: Ability to apply common habitat enhancement techniques; Ability to work as a member of a team; Ability to work independently with little or no supervision; Ability to conduct conservation outreach programs; Ability to operate field equipment such as tractors, shredders, ATVs, etc.; Ability to communicate with the general public and agency staff on a broad range of fish, wildlife, and habitat issues; Ability to identify important wildlife plants; Ability to perform manual labor, including lifting supplies and materials up to 50 lbs.; Ability to conduct work activities in accordance with TPWD safety program; Ability to perform routine (journey-level) natural resources work; Ability to work under moderate supervision, with limited latitude for the use of initiative and independent judgment; NRS II: Abilities of NRS I; PLUS: Ability to supervise projects as assigned; Ability to understand the planning process; Ability to perform complex (journey-level) natural resources work; Ability to work under general supervision, with moderate latitude for the use of initiative and independent judgment; NRS III: Abilities of NRS II; PLUS: Ability to apply advanced habitat enhancement techniques; Ability to train others; Ability to participate in local, regional, and statewide conservation planning efforts; Ability to perform highly complex (senior-level) natural resources work; Ability to work under limited supervision, with considerable latitude for the use of initiative and independent judgment. WORKING CONDITIONS: Required to work from 8:00 a.m. to 5:00 p.m., Monday through Friday; Required to work on holidays, weekends and hours other than 8:00 a.m. to 5:00 p.m. as necessary; Required to perform work outdoors, occasionally in adverse weather conditions; Required to perform manual labor, including lifting supplies and materials up to 50 lbs.; Must conform to TPWD dress and grooming standards, work rules, and safety procedures; Required to travel 20% with possible overnight stays; May be required to operate State vehicle; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: Jul 15, 2024, 11:59:00 PM
Apr 16, 2024
Full Time
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Natural Resources Specialist I-V Army 92W Natural Resources Specialist I-V Navy AG, 180X, 680X Natural Resources Specialist I-V Coast Guard MST, MSSR, OAR15 Natural Resources Specialist I-V Marine Corps 6842, 6862, 6802, 8831 Natural Resources Specialist I-V Air Force 1W0X1, 9S100, 15WX *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: 1. Veteran- DD214 showing honorable discharge. 2. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. 3. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. 4. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. 5. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Eric Garza, (512) 753-2707 PHYSICAL WORK ADDRESS: 5519 Bob Bullock Loop, Laredo, TX 78041 NOTE: County of responsibility is Webb. Successful applicant will be expected to reside in Webb County. Position is located at 5119 Bob Bullock Loop, Laredo, TX 78041. GENERAL DESCRIPTION Under the direction of the DISTRICT 11 LEADER, this position is responsible for performing the professional planning and implementation of natural resource management, monitoring, and research duties associated with wildlife and habitat resources in Webb counties within the South Texas Plains ecological region of the Southern Rio Grande Wildlife District. Provides technical assistance and public outreach programs to the general public, private landowners/land managers, sportsmen, and new constituencies. Develops comprehensive wildlife management plans for private landowners upon request. Disseminates information to the general public through news releases, radio/TV interviews, program presentations, and other public outreach and educational opportunities. Performs administrative duties and prepares technical reports, popular articles, and professional journal publications. Responsible in assigned area for public relations and educational/extension efforts to involve private citizens and organizations in support of Texas Parks and Wildlife Department (TPWD) programs. Identifies public hunting and non-consumptive use opportunities on public and private lands. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. NOTE: Natural Resources Specialist (NRS) I salary will be commensurate with experience and/or completion of an advanced degree. Current TPWD NRS I-III employees may apply for this position at their current classification title and at the established Wildlife Division salary rate. Career Ladder progression is available dependent upon business need. Qualifications: MINIMUM QUALIFICATIONS: Education: Graduation from an accredited college or university with a Bachelor's degree preferably in Wildlife Science, Wildlife Management, Wildlife Ecology, Range and Wildlife Management, or closely related field in Natural Resources Management. Major coursework from Bachelor's or post-Bachelor's degree programs must include a minimum of 24 hours in Wildlife/Habitat Conservation, Wildlife/Natural Resources Management, Wildlife Biology, and/or Research Methods. Experience: NRS I: No experience required; NRS II: Two years relevant experience; NRS III: Six years relevant experience. Licensure: If driving is required, applicant must possess a valid State driver's license; Must possess or be able to obtain, within one year of employment, the National Wildfire Coordinating Group's (NWCG) Fire Fighter Type II (FFT II) certification. NOTE: Retention of position contingent upon obtaining and maintaining required license and certification. Physical Requirements: Must be able to pass, within one year of employment, the FFT II moderate duty physical fitness standard (walk 2 miles with a 25 lb. pack in 30 minutes or less) OR the arduous duty physical fitness standard (walk 3 miles with 45 lb. pack in 45 minutes or less); Required to conduct (without air sickness) low-level aerial fixed wing aircraft and helicopter surveys. TPWD employees are required to comply with aircraft weight restrictions. Weight limit restrictions prohibit flight with passengers that weigh in excess of 300 pounds. Must meet weight restrictions to accomplish annual low-level aerial surveys. NOTE: Retention of position contingent upon meeting and maintaining physical requirements. ACCEPTABLE SUBSTITUTIONS: Education: NRS I-II-III: Current Associate Wildlife Biologist certification OR current Certified Wildlife Biologist certification issued by the Wildlife Society may substitute for the required minimum of 24 hours in Wildlife/Habitat Conservation, Wildlife/Natural Resources Management, Wildlife Biology, and/or Research Methods from Bachelor's or post-Bachelor's degree program. Experience: NRS II and III ONLY: Graduation from an accredited college or university with a Master's degree in Wildlife Science, Wildlife Management, Wildlife Ecology, Range and Wildlife Management, or closely related field in Natural Resource Management may substitute for one year of the required experience; NRS II and III ONLY: Graduation from an accredited college or university with a Ph.D. in Wildlife Science, Wildlife Management, Wildlife Ecology, Range and Wildlife Management, or closely related field in Natural Resource Management may substitute for two years of the required experience. PREFERRED QUALIFICATIONS: Experience: Experience with grazing regimes utilized for domestic livestock; Experience working with rural landowners; Experience with big game management. KNOWLEDGE, SKILLS AND ABILITIES: NRS I-III: Knowledge of the basic life history, ecology and management needs of wildlife species and their habitats indigenous to the ecological region with particular emphasis relating to private lands; Knowledge of general farm and ranching practices and their impacts on wildlife species and their habitats; Knowledge of wildlife and habitat inventory and monitoring techniques for the ecological region; NRS I: Skill in using MS Word, Excel, PowerPoint, Access, and Outlook; Skill in effective verbal and written communication; Skill in using statistical analysis programs; Skill in operating GIS/GPS systems and other mobile applications; Skill in collecting scientific data; Skill in coordinating with the public, universities, department personnel, and other governmental agencies; Skill in effective interaction with staff at all levels of the department and other State agencies and organizations; NRS II: Skills of NRS I; PLUS: Skill in collecting and analyzing scientific data; Skill in applying common habitat enhancement techniques; Skill in conducting conservation outreach programs; Skill in developing comprehensive wildlife management plans for cooperators in the ecological region; Skill in plant identification; NRS III: Skills of NRS II; PLUS: Skill in supervising projects as assigned; Skill in planning, assigning and/or supervising the work of others; Skill in communicating with the general public and agency staff on a broad range of fish, wildlife, and habitat issues; Skill in research planning and design; Skill in identifying and developing potential solutions to resource related issues; NRS I: Ability to apply common habitat enhancement techniques; Ability to work as a member of a team; Ability to work independently with little or no supervision; Ability to conduct conservation outreach programs; Ability to operate field equipment such as tractors, shredders, ATVs, etc.; Ability to communicate with the general public and agency staff on a broad range of fish, wildlife, and habitat issues; Ability to identify important wildlife plants; Ability to perform manual labor, including lifting supplies and materials up to 50 lbs.; Ability to conduct work activities in accordance with TPWD safety program; Ability to perform routine (journey-level) natural resources work; Ability to work under moderate supervision, with limited latitude for the use of initiative and independent judgment; NRS II: Abilities of NRS I; PLUS: Ability to supervise projects as assigned; Ability to understand the planning process; Ability to perform complex (journey-level) natural resources work; Ability to work under general supervision, with moderate latitude for the use of initiative and independent judgment; NRS III: Abilities of NRS II; PLUS: Ability to apply advanced habitat enhancement techniques; Ability to train others; Ability to participate in local, regional, and statewide conservation planning efforts; Ability to perform highly complex (senior-level) natural resources work; Ability to work under limited supervision, with considerable latitude for the use of initiative and independent judgment. WORKING CONDITIONS: Required to work from 8:00 a.m. to 5:00 p.m., Monday through Friday; Required to work on holidays, weekends and hours other than 8:00 a.m. to 5:00 p.m. as necessary; Required to perform work outdoors, occasionally in adverse weather conditions; Required to perform manual labor, including lifting supplies and materials up to 50 lbs.; Must conform to TPWD dress and grooming standards, work rules, and safety procedures; Required to travel 20% with possible overnight stays; May be required to operate State vehicle; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: Jul 15, 2024, 11:59:00 PM
TEXAS PARKS AND WILDLIFE
Multiple Locations, Texas, United States
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Natural Resources Specialist I-V Army 92W Natural Resources Specialist I-V Navy AG, 180X, 680X Natural Resources Specialist I-V Coast Guard MST, MSSR, OAR15 Natural Resources Specialist I-V Marine Corps 6842, 6862, 6802, 8831 Natural Resources Specialist I-V Air Force 1W0X1, 9S100, 15WX *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: 1. Veteran- DD214 showing honorable discharge. 2. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. 3. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. 4. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. 5. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Chris Farrell, (903) 881-8233 PHYSICAL WORK ADDRESS: 4752 FM 805 Jefferson, TX 75657 GENERAL DESCRIPTION This position is responsible for the management, public hunting, and research on the Caddo Lake WMA within the Northeast Texas Ecosystem Project. Under the direction of the Northeast Texas Ecosystem Project Leader, this position is responsible for performing the professional planning and implementation of natural resource management, monitoring, research duties, and public hunting associated with wildlife and habitat resources on the Caddo Lake Wildlife Management Area (WMA) and other WMAs within the Northeast Texas Ecosystem Project. Provides technical assistance and public outreach programs to the general public, private landowners/land managers, sportsmen, and new constituencies. Disseminates information to the general public through news releases, radio/TV interviews, program presentations, field days, demonstrations, tours, and other public outreach and educational opportunities. Performs administrative duties and prepares technical reports, popular articles and professional journal publications. Responsible in assigned area for public relations and educational/extension efforts to involve private citizens and organizations in support of Texas Parks and Wildlife Department (TPWD) programs. Identifies public hunting and non-consumptive use opportunities on public and private lands. Assists in constructing, maintaining, and repairing infrastructure and equipment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. NOTE: Natural Resources Specialist (NRS) I salary will be commensurate with experience and/or completion of an advanced degree. Current TPWD NRS I-III employees may apply for this position at their current classification title and at the established Wildlife Division salary rate. Career Ladder progression is available dependent upon business need. NOTE: If selected for an in person interview, please prepare a 10 minute PowerPoint Presentation briefly describing your personal, educational, and professional experience that makes you qualified for this position. You will be provided the first 10 minutes of the scheduled interview time to present. Qualifications: MINIMUM QUALIFICATIONS: Education: Graduation from an accredited college or university with a Bachelor's degree preferably in Wildlife Science, Wildlife Management, Wildlife Ecology, Range and Wildlife Management, or closely related field in Natural Resources Management. Major coursework from Bachelor's or post-Bachelor's degree programs must include a minimum of 24 hours in Wildlife/Habitat Conservation, Wildlife/Natural Resources Management, Wildlife Biology, and/or Research Methods. Experience: NRS I: No experience required; NRS II: Two years relevant experience; NRS III: Six years relevant experience. Licensure: If driving is required, applicant must possess a valid State driver's license; Must possess or be able to obtain, within one year of employment, a Non-commercial Political Subdivision Applicator license with appropriate applicator category as determined by the supervisor issued by the Texas Department of Agriculture; Must possess or be able to obtain, within one year of employment, the National Wildfire Coordinating Group's (NWCG) Fire Fighter Type II (FFT II) certification. NOTE: Retention of position contingent upon obtaining and maintaining required license and certification. Physical Requirements: Must be able to pass, within one year of employment, the FFT II moderate duty physical fitness standard (walk 2 miles with a 25 lb. pack in 30 minutes or less) OR the arduous duty physical fitness standard (walk 3 miles with 45 lb. pack in 45 minutes or less); NOTE: Retention of position contingent upon meeting and maintaining physical requirements ACCEPTABLE SUBSTITUTIONS: Education: NRS I-II-III: Current Associate Wildlife Biologist certification OR current Certified Wildlife Biologist certification issued by the Wildlife Society may substitute for the required minimum of 24 hours in Wildlife/Habitat Conservation, Wildlife/Natural Resources Management, Wildlife Biology, and/or Research Methods from Bachelor's or post-Bachelor's degree program. Experience: NRS II and III ONLY: Graduation from an accredited college or university with a Master's degree in Wildlife Science, Wildlife Management, Wildlife Ecology, Range and Wildlife Management or closely related field in Natural Resource Management may substitute for one year of the required experience; NRS II and III ONLY: Graduation from an accredited college or university with a Ph.D. in Wildlife Science, Wildlife Management, Wildlife Ecology, Range and Wildlife Management or closely related field in Natural Resource Management may substitute for two years of the required experience. PREFERRED QUALIFICATIONS: Experience: Experience with native warm season grass restoration and management; Experience working with rural landowners; Experience working with nongame, threatened, and/or endangered species; Experience working with waterfowl and other migratory game birds; Experience with wetland habitat types and associated management techniques; Experience with forested habitat types and associated management techniques; Experience conducting wildlife habitat management and restoration; Experience in applying common silvicultural practices for wildlife management. Licensure: Current National Wildfire Coordinating Group's (NWCG) Fire Fighter Type II certification. KNOWLEDGE, SKILLS AND ABILITIES: NRS I-III: Knowledge of the basic life history, ecology and management needs of wildlife species and their habitats indigenous to the ecological region with particular emphasis relating to Pineywoods; Knowledge of general farm and ranching practices and their impacts on wildlife species and their habitats; Knowledge of wildlife and habitat inventory and monitoring techniques for the ecological region; Knowledge of experimental research planning, design, and data analysis; Knowledge of basic ecosystem management with emphasis on watershed management and its impact on wildlife, their habitat, and water resources; Knowledge of issues relating to the management and conservation of coastal marsh habitats; Knowledge of wetland management techniques; Knowledge of North American Model of Wildlife Conservation; Knowledge of modern forest management practices; Knowledge of permitting requirements for wetland management activities; Knowledge of silvicultural practices and their impacts on wildlife and wildlife habitat; NRS I: Skill in effective verbal and written communication; Skill in using MS Word, Excel, PowerPoint, Access, and Outlook; Skill in using statistical analysis programs; Skill in operating GIS/GPS systems and other mobile applications; Skill in collecting scientific data; Skill in coordinating with the public, universities, department personnel, and other governmental agencies; Skill in effective interaction with staff at all levels of the department and other State agencies and organizations; NRS II: Skills of NRS I; PLUS: Skill in collecting and analyzing scientific data; Skill in applying common habitat enhancement techniques; Skill in conducting conservation outreach programs; Skill in developing comprehensive wildlife management plans in the ecological region; Skill in plant identification; NRS III: Skills of NRS II; PLUS: Skill in supervising projects as assigned; Skill in planning, assigning and/or supervising the work of others; Skill in communicating with the general public and agency staff on a broad range of fish, wildlife, and habitat issues; Skill in research planning and design; Skill in identifying and developing potential solutions to resource related issues; NRS I: Ability to apply common habitat enhancement techniques; Ability to work as a member of a team; Ability to work independently with little or no supervision; Ability to conduct conservation outreach programs; Ability to communicate with the general public and agency staff on a broad range of fish, wildlife, and habitat issues; Ability to identify important wildlife plants; Ability to operate field equipment such as outboard boats, tractors with various implements, backhoes, skid steers, ATVs, etc.; Ability to perform minor maintenance and repair to infrastructure and equipment; Ability to perform manual labor, including lifting supplies and materials up to 50 lbs.; Ability to conduct work activities in accordance with TPWD safety program; Ability to perform routine (journey-level) natural resources work; Ability to work under moderate supervision, with limited latitude for the use of initiative and independent judgment; NRS II: Abilities of NRS I; PLUS: Ability to work under general supervision with moderate latitude for the use of initiative and independent judgment; Ability to supervise projects as assigned; Ability to understand the planning process; Ability to perform complex (journey-level) natural resources work; Ability to work under general supervision, with moderate latitude for the use of initiative and independent judgment; NRS III: Abilities of NRS II; PLUS: Ability to work under limited supervision with considerable latitude for the use of initiative and independent judgment; Ability to apply advanced habitat enhancement techniques; Ability to train others; Ability to participate in local, regional, and statewide conservation planning efforts; Ability to perform highly complex (senior-level) natural resources work; Ability to work under limited supervision, with considerable latitude for the use of initiative and independent judgment. WORKING CONDITIONS: Required to work from 8:00 a.m. to 5:00 p.m., Monday through Friday; Required to work on holidays, weekends and hours other than 8:00 a.m. to 5:00 p.m., as necessary; Required to perform work outdoors, occasionally in adverse weather conditions; Required to perform manual labor, including lifting supplies and materials up to 50 lbs.; Must conform to TPWD dress and grooming standards, work rules, and safety procedures; Required to work in areas with heavy insect infestations; Required to work in areas with muddy and unstable soils; Required to work in remote field locations; Required to travel 20% with possible overnight stays; May be required to operate State vehicle; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: May 3, 2024, 11:59:00 PM
Apr 04, 2024
Full Time
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Natural Resources Specialist I-V Army 92W Natural Resources Specialist I-V Navy AG, 180X, 680X Natural Resources Specialist I-V Coast Guard MST, MSSR, OAR15 Natural Resources Specialist I-V Marine Corps 6842, 6862, 6802, 8831 Natural Resources Specialist I-V Air Force 1W0X1, 9S100, 15WX *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: 1. Veteran- DD214 showing honorable discharge. 2. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. 3. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. 4. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. 5. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Chris Farrell, (903) 881-8233 PHYSICAL WORK ADDRESS: 4752 FM 805 Jefferson, TX 75657 GENERAL DESCRIPTION This position is responsible for the management, public hunting, and research on the Caddo Lake WMA within the Northeast Texas Ecosystem Project. Under the direction of the Northeast Texas Ecosystem Project Leader, this position is responsible for performing the professional planning and implementation of natural resource management, monitoring, research duties, and public hunting associated with wildlife and habitat resources on the Caddo Lake Wildlife Management Area (WMA) and other WMAs within the Northeast Texas Ecosystem Project. Provides technical assistance and public outreach programs to the general public, private landowners/land managers, sportsmen, and new constituencies. Disseminates information to the general public through news releases, radio/TV interviews, program presentations, field days, demonstrations, tours, and other public outreach and educational opportunities. Performs administrative duties and prepares technical reports, popular articles and professional journal publications. Responsible in assigned area for public relations and educational/extension efforts to involve private citizens and organizations in support of Texas Parks and Wildlife Department (TPWD) programs. Identifies public hunting and non-consumptive use opportunities on public and private lands. Assists in constructing, maintaining, and repairing infrastructure and equipment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. NOTE: Natural Resources Specialist (NRS) I salary will be commensurate with experience and/or completion of an advanced degree. Current TPWD NRS I-III employees may apply for this position at their current classification title and at the established Wildlife Division salary rate. Career Ladder progression is available dependent upon business need. NOTE: If selected for an in person interview, please prepare a 10 minute PowerPoint Presentation briefly describing your personal, educational, and professional experience that makes you qualified for this position. You will be provided the first 10 minutes of the scheduled interview time to present. Qualifications: MINIMUM QUALIFICATIONS: Education: Graduation from an accredited college or university with a Bachelor's degree preferably in Wildlife Science, Wildlife Management, Wildlife Ecology, Range and Wildlife Management, or closely related field in Natural Resources Management. Major coursework from Bachelor's or post-Bachelor's degree programs must include a minimum of 24 hours in Wildlife/Habitat Conservation, Wildlife/Natural Resources Management, Wildlife Biology, and/or Research Methods. Experience: NRS I: No experience required; NRS II: Two years relevant experience; NRS III: Six years relevant experience. Licensure: If driving is required, applicant must possess a valid State driver's license; Must possess or be able to obtain, within one year of employment, a Non-commercial Political Subdivision Applicator license with appropriate applicator category as determined by the supervisor issued by the Texas Department of Agriculture; Must possess or be able to obtain, within one year of employment, the National Wildfire Coordinating Group's (NWCG) Fire Fighter Type II (FFT II) certification. NOTE: Retention of position contingent upon obtaining and maintaining required license and certification. Physical Requirements: Must be able to pass, within one year of employment, the FFT II moderate duty physical fitness standard (walk 2 miles with a 25 lb. pack in 30 minutes or less) OR the arduous duty physical fitness standard (walk 3 miles with 45 lb. pack in 45 minutes or less); NOTE: Retention of position contingent upon meeting and maintaining physical requirements ACCEPTABLE SUBSTITUTIONS: Education: NRS I-II-III: Current Associate Wildlife Biologist certification OR current Certified Wildlife Biologist certification issued by the Wildlife Society may substitute for the required minimum of 24 hours in Wildlife/Habitat Conservation, Wildlife/Natural Resources Management, Wildlife Biology, and/or Research Methods from Bachelor's or post-Bachelor's degree program. Experience: NRS II and III ONLY: Graduation from an accredited college or university with a Master's degree in Wildlife Science, Wildlife Management, Wildlife Ecology, Range and Wildlife Management or closely related field in Natural Resource Management may substitute for one year of the required experience; NRS II and III ONLY: Graduation from an accredited college or university with a Ph.D. in Wildlife Science, Wildlife Management, Wildlife Ecology, Range and Wildlife Management or closely related field in Natural Resource Management may substitute for two years of the required experience. PREFERRED QUALIFICATIONS: Experience: Experience with native warm season grass restoration and management; Experience working with rural landowners; Experience working with nongame, threatened, and/or endangered species; Experience working with waterfowl and other migratory game birds; Experience with wetland habitat types and associated management techniques; Experience with forested habitat types and associated management techniques; Experience conducting wildlife habitat management and restoration; Experience in applying common silvicultural practices for wildlife management. Licensure: Current National Wildfire Coordinating Group's (NWCG) Fire Fighter Type II certification. KNOWLEDGE, SKILLS AND ABILITIES: NRS I-III: Knowledge of the basic life history, ecology and management needs of wildlife species and their habitats indigenous to the ecological region with particular emphasis relating to Pineywoods; Knowledge of general farm and ranching practices and their impacts on wildlife species and their habitats; Knowledge of wildlife and habitat inventory and monitoring techniques for the ecological region; Knowledge of experimental research planning, design, and data analysis; Knowledge of basic ecosystem management with emphasis on watershed management and its impact on wildlife, their habitat, and water resources; Knowledge of issues relating to the management and conservation of coastal marsh habitats; Knowledge of wetland management techniques; Knowledge of North American Model of Wildlife Conservation; Knowledge of modern forest management practices; Knowledge of permitting requirements for wetland management activities; Knowledge of silvicultural practices and their impacts on wildlife and wildlife habitat; NRS I: Skill in effective verbal and written communication; Skill in using MS Word, Excel, PowerPoint, Access, and Outlook; Skill in using statistical analysis programs; Skill in operating GIS/GPS systems and other mobile applications; Skill in collecting scientific data; Skill in coordinating with the public, universities, department personnel, and other governmental agencies; Skill in effective interaction with staff at all levels of the department and other State agencies and organizations; NRS II: Skills of NRS I; PLUS: Skill in collecting and analyzing scientific data; Skill in applying common habitat enhancement techniques; Skill in conducting conservation outreach programs; Skill in developing comprehensive wildlife management plans in the ecological region; Skill in plant identification; NRS III: Skills of NRS II; PLUS: Skill in supervising projects as assigned; Skill in planning, assigning and/or supervising the work of others; Skill in communicating with the general public and agency staff on a broad range of fish, wildlife, and habitat issues; Skill in research planning and design; Skill in identifying and developing potential solutions to resource related issues; NRS I: Ability to apply common habitat enhancement techniques; Ability to work as a member of a team; Ability to work independently with little or no supervision; Ability to conduct conservation outreach programs; Ability to communicate with the general public and agency staff on a broad range of fish, wildlife, and habitat issues; Ability to identify important wildlife plants; Ability to operate field equipment such as outboard boats, tractors with various implements, backhoes, skid steers, ATVs, etc.; Ability to perform minor maintenance and repair to infrastructure and equipment; Ability to perform manual labor, including lifting supplies and materials up to 50 lbs.; Ability to conduct work activities in accordance with TPWD safety program; Ability to perform routine (journey-level) natural resources work; Ability to work under moderate supervision, with limited latitude for the use of initiative and independent judgment; NRS II: Abilities of NRS I; PLUS: Ability to work under general supervision with moderate latitude for the use of initiative and independent judgment; Ability to supervise projects as assigned; Ability to understand the planning process; Ability to perform complex (journey-level) natural resources work; Ability to work under general supervision, with moderate latitude for the use of initiative and independent judgment; NRS III: Abilities of NRS II; PLUS: Ability to work under limited supervision with considerable latitude for the use of initiative and independent judgment; Ability to apply advanced habitat enhancement techniques; Ability to train others; Ability to participate in local, regional, and statewide conservation planning efforts; Ability to perform highly complex (senior-level) natural resources work; Ability to work under limited supervision, with considerable latitude for the use of initiative and independent judgment. WORKING CONDITIONS: Required to work from 8:00 a.m. to 5:00 p.m., Monday through Friday; Required to work on holidays, weekends and hours other than 8:00 a.m. to 5:00 p.m., as necessary; Required to perform work outdoors, occasionally in adverse weather conditions; Required to perform manual labor, including lifting supplies and materials up to 50 lbs.; Must conform to TPWD dress and grooming standards, work rules, and safety procedures; Required to work in areas with heavy insect infestations; Required to work in areas with muddy and unstable soils; Required to work in remote field locations; Required to travel 20% with possible overnight stays; May be required to operate State vehicle; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: May 3, 2024, 11:59:00 PM