City of Santa Clara, CA
Santa Clara, California, United States
Description The Department: Finance The Finance Department administers the financial affairs of the City of Santa Clara, including City-owned public utilities. The department is comprised of five divisions, Administrative Services, Budget and Treasury, Accounting, Municipal Services, and Purchasing. Together these divisions carry out the mission of the Finance Department to ensure that the financial/fiscal activities of the City are performed, recorded, and presented in compliance with professional and ethical standards. Silicon Valley Power Since 1896, Silicon Valley Power (SVP) has provided electricity for residents and businesses in Santa Clara. The Electric Department has a budgeted staff of 198 employees who provide such diverse services as operating, maintaining and dispatching electric service, engineering, system planning, administrative and financial management, marketing, customer services, power trading, outdoor Wi-Fi services and dark fiber leasing services, all of which work together to make SVP successful for the City and its residents. Water and Sewer Utilities The Water and Sewer Utilities Department is a utility enterprise that provides planning, design, construction, maintenance, and operation of the City's water distribution system, sewer collection system, and recycled water system. For more information about Water and Sewer Utilities please visit the department website . The Positions: Finance : Municipal Services Division-Student Intern II/III The Municipal Services Intern will have the opportunity to gain experience working with Utility Billing and Business Tax Systems and Procedures. The Municipal Services Intern will work directly under the supervision of a Senior Customer Service Representative and/or Customer Service Supervisor. Key responsibilities may include: Assist with utility monthly billing audit preparation Update and maintain billing data and enter service orders into the utility billing system Assist with intake of Business Tax Affidavits and renewal licenses Assist in processing various revenue streams for account receivables May assist customers through various communication channels including email and phone inquiries Prepares a variety of correspondence and reports related to business tax, billing issues, and adjustments Provide administrative support for both Utility and Business Tax programs using the city’s electronic document filing system. The intern may also assist with various special projects for both Utility and Business Tax programs Silicon Valley Power Engineering Assistant - Student Intern II/III The City of Santa Clara Electric Utility Department is currently seeking candidates for Engineering Assistant Interns. These positions are an opportunity for students who pursuing a degree in engineering and are interested in working in the Electric Utility Industry. These positions will provide students with diverse job experience through working on a variety of tasks and projects. Common tasks will include assisting with the research and creation of standards and specifications, creating cost estimates and supporting senior staff as needs arise. The hours are part-time (within the hours of 8:00 AM and 5:00 PM, Monday through Friday). The ideal candidate would be able to work 10-20 hours per week. As a position with the goal of learning from senior staff this position will be on-site. This intern position will directly support engineering activities in the Electric Department. The intern will work with various Electric Utility staff to complete tasks and projects. Assistance with research and creation of standards and specifications Organize file folders and project directories. Assist in review of Public Works specifications and bids Conduct Field measurements, assist with utility design activities, and update record drawings; Assist in the review of plans and specifications for compliance with City rules and regulations and City engineering standards; Provide support for engineering projects including filing and data entry; Assist with digitalizing engineering documents and records Research past projects to create historical cost sheets for further cost estimates Assist in close out portion of projects to cleanup files for archiving Assist with electrical load research Assist with renewable power records and mapping. Other duties as assigned commensurate with experience and education. Customer Engagement Division Student Intern I/II The Customer Engagement Group is responsible for community outreach, customer relations and implementation of customer programs that include renewable energy, electrification initiatives, emobility, and energy efficiency. Work in a team environment to achieve common goals; evaluate situations and policy, identify problems, and exercise sound independent judgment within established guidelines. Interest in sustainability careers/green careers preferred. Typical duties include but are not limited to: Staff public facing events Answer and field inquiries Marketing research and outreach Social media content creation and outreach materials Process rebates: energy efficiency, electrification, and electric vehicle infrastructure Resources and Compliance Student Intern II/III Learn about renewable energy purchasing, energy trading, resource planning, and legislative/regulatory policy. Sustainability Student Intern II/III Assist with policy, programs, community outreach and implementation of Climate Action Plan strategies. Finance and Administration Student Intern II/III Dive into data analytics, financial transactions, and budgetary research. Legal Student Intern III Assist with legal research and contract review on public law and electric utility issues Water and Sewer Utilities Compliance Division Student Intern II/III This intern position will directly support environmental activities in the Water & Sewer Utilities Department. The intern will work closely with Compliance staff and/or Managers assists in the review of plans and files for regulatory compliance and recycled water, assists with implementing requirements related to stormwater, sanitary sewer and operating permits, conduct drinking water quality field samples and measurements, assists with developing environmental programs, assists with occupational/environmental safety program development and/or implementation, and provides administrative support for compliance programs including but not limited to filing and data entry. The intern may also complete various projects for both water and sewer utilities. Engineering Division Student Intern II/III This intern position will directly support engineering activities in the Water & Sewer Utilities Department. Duties include but are not limited to: • Assist in the review of plans and specifications for compliance with City rules and regulations and City engineering standards; • Conduct field measurements, data collection and engineering studies; • Assist with utility design and update record drawings; • Develop cost estimates, collect and calculate water system data; and • Provide administrative support for engineering projects including filing and data entry. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. As an as-needed employee, this is an "at-will" position and there is no guarantee of hours. Hours are limited to 999 in a fiscal year or 960 hours in a fiscal year for retired CalPERS annuitants. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESDIES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. Typical Duties To view the complete list of duties, view the class specifications: - Student Intern I - Student Intern II - Student Intern III Minimum Qualifications Education and Experience: - Student Intern I: Current enrollment in a high school or an alternative vocational high-school working toward high school equivalency with the minimum completion of the 10th grade. - Student Intern II: Current enrollment in an accredited college or university in an undergraduate program. - Student Intern III: Current enrollment in an accredited college or university for completion of a Master’s degree. Acceptable Substitution: None. Meeting the minimum qualifications does not guarantee admittance into the examination process. Only the most qualified candidates who demonstrate the best combination of qualifications in relation to the requirements and duties of the position will be invited to test. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. Knowledge, Skills, and Abilities Knowledge of: Knowledge and ability to use computers and its related applications. Ability to: Ability to establish and maintain effective working relations with others. Ability to carry out oral and written instructions. Ability to communicate effectively, both orally and in writing. Salary Range: Student Intern I - $17.20 -$18.72 Student Intern II - $20.15 - $24.50 Student Intern III - $23.17 - $28.18 Additional Information: You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”) To receive consideration for the screening process, candidates must submit a 1) Cover Letter expressing your interest to work as an intern and why you are specifically interested in the internship opportunity with SVP, 2) Resume, 3) Upload your verification of course/program enrollment or proof of Summer/Fall enrollment. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . This position is continuous or open until filled: Applications will be reviewed on a bi-weekly basis for consideration to the position. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed. The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov .
Mar 08, 2024
Intern
Description The Department: Finance The Finance Department administers the financial affairs of the City of Santa Clara, including City-owned public utilities. The department is comprised of five divisions, Administrative Services, Budget and Treasury, Accounting, Municipal Services, and Purchasing. Together these divisions carry out the mission of the Finance Department to ensure that the financial/fiscal activities of the City are performed, recorded, and presented in compliance with professional and ethical standards. Silicon Valley Power Since 1896, Silicon Valley Power (SVP) has provided electricity for residents and businesses in Santa Clara. The Electric Department has a budgeted staff of 198 employees who provide such diverse services as operating, maintaining and dispatching electric service, engineering, system planning, administrative and financial management, marketing, customer services, power trading, outdoor Wi-Fi services and dark fiber leasing services, all of which work together to make SVP successful for the City and its residents. Water and Sewer Utilities The Water and Sewer Utilities Department is a utility enterprise that provides planning, design, construction, maintenance, and operation of the City's water distribution system, sewer collection system, and recycled water system. For more information about Water and Sewer Utilities please visit the department website . The Positions: Finance : Municipal Services Division-Student Intern II/III The Municipal Services Intern will have the opportunity to gain experience working with Utility Billing and Business Tax Systems and Procedures. The Municipal Services Intern will work directly under the supervision of a Senior Customer Service Representative and/or Customer Service Supervisor. Key responsibilities may include: Assist with utility monthly billing audit preparation Update and maintain billing data and enter service orders into the utility billing system Assist with intake of Business Tax Affidavits and renewal licenses Assist in processing various revenue streams for account receivables May assist customers through various communication channels including email and phone inquiries Prepares a variety of correspondence and reports related to business tax, billing issues, and adjustments Provide administrative support for both Utility and Business Tax programs using the city’s electronic document filing system. The intern may also assist with various special projects for both Utility and Business Tax programs Silicon Valley Power Engineering Assistant - Student Intern II/III The City of Santa Clara Electric Utility Department is currently seeking candidates for Engineering Assistant Interns. These positions are an opportunity for students who pursuing a degree in engineering and are interested in working in the Electric Utility Industry. These positions will provide students with diverse job experience through working on a variety of tasks and projects. Common tasks will include assisting with the research and creation of standards and specifications, creating cost estimates and supporting senior staff as needs arise. The hours are part-time (within the hours of 8:00 AM and 5:00 PM, Monday through Friday). The ideal candidate would be able to work 10-20 hours per week. As a position with the goal of learning from senior staff this position will be on-site. This intern position will directly support engineering activities in the Electric Department. The intern will work with various Electric Utility staff to complete tasks and projects. Assistance with research and creation of standards and specifications Organize file folders and project directories. Assist in review of Public Works specifications and bids Conduct Field measurements, assist with utility design activities, and update record drawings; Assist in the review of plans and specifications for compliance with City rules and regulations and City engineering standards; Provide support for engineering projects including filing and data entry; Assist with digitalizing engineering documents and records Research past projects to create historical cost sheets for further cost estimates Assist in close out portion of projects to cleanup files for archiving Assist with electrical load research Assist with renewable power records and mapping. Other duties as assigned commensurate with experience and education. Customer Engagement Division Student Intern I/II The Customer Engagement Group is responsible for community outreach, customer relations and implementation of customer programs that include renewable energy, electrification initiatives, emobility, and energy efficiency. Work in a team environment to achieve common goals; evaluate situations and policy, identify problems, and exercise sound independent judgment within established guidelines. Interest in sustainability careers/green careers preferred. Typical duties include but are not limited to: Staff public facing events Answer and field inquiries Marketing research and outreach Social media content creation and outreach materials Process rebates: energy efficiency, electrification, and electric vehicle infrastructure Resources and Compliance Student Intern II/III Learn about renewable energy purchasing, energy trading, resource planning, and legislative/regulatory policy. Sustainability Student Intern II/III Assist with policy, programs, community outreach and implementation of Climate Action Plan strategies. Finance and Administration Student Intern II/III Dive into data analytics, financial transactions, and budgetary research. Legal Student Intern III Assist with legal research and contract review on public law and electric utility issues Water and Sewer Utilities Compliance Division Student Intern II/III This intern position will directly support environmental activities in the Water & Sewer Utilities Department. The intern will work closely with Compliance staff and/or Managers assists in the review of plans and files for regulatory compliance and recycled water, assists with implementing requirements related to stormwater, sanitary sewer and operating permits, conduct drinking water quality field samples and measurements, assists with developing environmental programs, assists with occupational/environmental safety program development and/or implementation, and provides administrative support for compliance programs including but not limited to filing and data entry. The intern may also complete various projects for both water and sewer utilities. Engineering Division Student Intern II/III This intern position will directly support engineering activities in the Water & Sewer Utilities Department. Duties include but are not limited to: • Assist in the review of plans and specifications for compliance with City rules and regulations and City engineering standards; • Conduct field measurements, data collection and engineering studies; • Assist with utility design and update record drawings; • Develop cost estimates, collect and calculate water system data; and • Provide administrative support for engineering projects including filing and data entry. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. As an as-needed employee, this is an "at-will" position and there is no guarantee of hours. Hours are limited to 999 in a fiscal year or 960 hours in a fiscal year for retired CalPERS annuitants. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESDIES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. Typical Duties To view the complete list of duties, view the class specifications: - Student Intern I - Student Intern II - Student Intern III Minimum Qualifications Education and Experience: - Student Intern I: Current enrollment in a high school or an alternative vocational high-school working toward high school equivalency with the minimum completion of the 10th grade. - Student Intern II: Current enrollment in an accredited college or university in an undergraduate program. - Student Intern III: Current enrollment in an accredited college or university for completion of a Master’s degree. Acceptable Substitution: None. Meeting the minimum qualifications does not guarantee admittance into the examination process. Only the most qualified candidates who demonstrate the best combination of qualifications in relation to the requirements and duties of the position will be invited to test. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. Knowledge, Skills, and Abilities Knowledge of: Knowledge and ability to use computers and its related applications. Ability to: Ability to establish and maintain effective working relations with others. Ability to carry out oral and written instructions. Ability to communicate effectively, both orally and in writing. Salary Range: Student Intern I - $17.20 -$18.72 Student Intern II - $20.15 - $24.50 Student Intern III - $23.17 - $28.18 Additional Information: You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”) To receive consideration for the screening process, candidates must submit a 1) Cover Letter expressing your interest to work as an intern and why you are specifically interested in the internship opportunity with SVP, 2) Resume, 3) Upload your verification of course/program enrollment or proof of Summer/Fall enrollment. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . This position is continuous or open until filled: Applications will be reviewed on a bi-weekly basis for consideration to the position. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed. The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov .
COACHELLA VALLEY WATER DISTRICT
Palm Desert, California, United States
Job Summary COACHELLA VALLEY WATER DISTRICT invites applications for the position of: FINANCE INTERN (On-site) DEPARTMENT: Finance SALARY: $16.00 Hourly OPENING DATE: 04/19/2024 CLOSING DATE: 05/10/2024 Coachella Valley Water District is committed to hiring collegiate students (undergraduate and graduate students) and recent college graduate interns by providing meaningful learning and work experience in a professional and safe working environment that benefit student’s academic goals. Our mission is To meet the water-related needs of the people through dedicated employees, providing high quality water at a reasonable cost. Coachella Valley Water District is a multifaceted agency that delivers irrigation and domestic (drinking) water, collects and recycles wastewater, provide regional storm water protection, replenishes the groundwater basin and promotes conversation. If you are interested in making an impact in your community while gaining real world career experience in the water industry, CVWD invites you to apply. Essential Functions This internship would include exposure to the reconciliation of accounting reports. reviewing engineering related deposits for potential reimbursement, preparing financial records for storage, receiving inventory data entry, and budget book preparation. Knowledge, skills and abilities preferred for a Finance intern are: Proficient in Excel and Microsoft Word, and good organizational skills. Data entry including ability to reconcile and categorize data as well as run reports. This is a part-time, non-benefited position of a limited duration. This position provides opportunity for incumbents with an interest in pursuing a career in government, to learn about “Special Districts” functions and gain experience by completing tasks and special assignments related to the program area. Assignments are intended to both help the District meet its business objectives as well as provide the Intern with exposure to governmental projects, programs, and processes. Minimum Qualifications REQUIRED QUALIFICATIONS: Students should be either junior level or above as an undergraduate student or graduate student. An internship may also be granted if graduation from university is one year or less. Students/graduates should be available to work an average of 20 hours per week. May only participate in the internship for up to two semesters/quarters. An internship may only be for either the summer or school year Interns must provide copy of current schedule that includes current college level or proof of graduation Applicants must submit: 1. On-line application form 2. Responses to the supplemental questions All materials must be received by the closing date (P.S.T.). Postmarks, faxes and incomplete applications will not be accepted. Resumes are not a substitute for a completed application. Application Review All application materials will be reviewed and those meeting the minimum qualifications will have their names included in a candidate pool that various departments will use to conduct final selection interviews. Candidates under final consideration for employment with the district should expect to undergo an employment background / reference check that may include, but is not limited to: employment history, confirmation of educational credentials and degrees, licenses including driver’s license, registrations, certificates, and other credentials as part of the appointment process. The Coachella Valley Water District provides a comprehensive, balanced, and competitive benefits package ensuring employees have many options to meet their healthcare, wellness and/or retirement savings goals. Providing employees with flexibility and support for all the different stages of life. Employees may pay some portion of their benefit premium costs based on the provisions of their labor-negotiated Memorandums of Understanding (MOU's) and the level of coverage they select. Additional information regarding CVWD employee benefits is available at https://www.cvwd.org/176/Benefits . Closing Date/Time: 5/10/2024 11:59 PM Pacific
Apr 20, 2024
Job Summary COACHELLA VALLEY WATER DISTRICT invites applications for the position of: FINANCE INTERN (On-site) DEPARTMENT: Finance SALARY: $16.00 Hourly OPENING DATE: 04/19/2024 CLOSING DATE: 05/10/2024 Coachella Valley Water District is committed to hiring collegiate students (undergraduate and graduate students) and recent college graduate interns by providing meaningful learning and work experience in a professional and safe working environment that benefit student’s academic goals. Our mission is To meet the water-related needs of the people through dedicated employees, providing high quality water at a reasonable cost. Coachella Valley Water District is a multifaceted agency that delivers irrigation and domestic (drinking) water, collects and recycles wastewater, provide regional storm water protection, replenishes the groundwater basin and promotes conversation. If you are interested in making an impact in your community while gaining real world career experience in the water industry, CVWD invites you to apply. Essential Functions This internship would include exposure to the reconciliation of accounting reports. reviewing engineering related deposits for potential reimbursement, preparing financial records for storage, receiving inventory data entry, and budget book preparation. Knowledge, skills and abilities preferred for a Finance intern are: Proficient in Excel and Microsoft Word, and good organizational skills. Data entry including ability to reconcile and categorize data as well as run reports. This is a part-time, non-benefited position of a limited duration. This position provides opportunity for incumbents with an interest in pursuing a career in government, to learn about “Special Districts” functions and gain experience by completing tasks and special assignments related to the program area. Assignments are intended to both help the District meet its business objectives as well as provide the Intern with exposure to governmental projects, programs, and processes. Minimum Qualifications REQUIRED QUALIFICATIONS: Students should be either junior level or above as an undergraduate student or graduate student. An internship may also be granted if graduation from university is one year or less. Students/graduates should be available to work an average of 20 hours per week. May only participate in the internship for up to two semesters/quarters. An internship may only be for either the summer or school year Interns must provide copy of current schedule that includes current college level or proof of graduation Applicants must submit: 1. On-line application form 2. Responses to the supplemental questions All materials must be received by the closing date (P.S.T.). Postmarks, faxes and incomplete applications will not be accepted. Resumes are not a substitute for a completed application. Application Review All application materials will be reviewed and those meeting the minimum qualifications will have their names included in a candidate pool that various departments will use to conduct final selection interviews. Candidates under final consideration for employment with the district should expect to undergo an employment background / reference check that may include, but is not limited to: employment history, confirmation of educational credentials and degrees, licenses including driver’s license, registrations, certificates, and other credentials as part of the appointment process. The Coachella Valley Water District provides a comprehensive, balanced, and competitive benefits package ensuring employees have many options to meet their healthcare, wellness and/or retirement savings goals. Providing employees with flexibility and support for all the different stages of life. Employees may pay some portion of their benefit premium costs based on the provisions of their labor-negotiated Memorandums of Understanding (MOU's) and the level of coverage they select. Additional information regarding CVWD employee benefits is available at https://www.cvwd.org/176/Benefits . Closing Date/Time: 5/10/2024 11:59 PM Pacific
If you are a current City of Olathe employee, please click this link to apply through your Workday account. Employment Type Intern (Fixed Term) (Trainee) Job Summary Salary Range: $15.50 to $18.50 Are you interested in finance, customer service, and gaining practical experience in the heart of government operations? We're looking for a motivated individual to join our team as a Billing & Customer Service Intern. This internship offers a fantastic opportunity to learn about utility billing and customer service within the framework of municipal government, while contributing to the smooth operation of our organization. Why you’ll love this role! Hands-On Learning: Dive deep into the world of utility billing and gain practical experience in financial operations. Real-World Impact: Play a vital role in ensuring accurate billing and reliable utility services for our community. Mentorship and Support: Work closely with experienced professionals who are passionate about helping you succeed in your journey. Professional Growth: Develop valuable skills in finance, data analysis, and customer experience that will set you up for success in your future career. Collaborative Environment: Join a supportive team where your ideas are valued, and your contributions make a difference. For more details, review the full job details and requirements below. The Billing and Customer Service Intern is responsible for serving the city’s customers with utility billing inquiries, issues, and solutions. Prudence, professionalism, and tact when interacting with others and an overall customer satisfaction are key elements that will be vital to this position. As part of the Exceptional Services focus area, this role is designated to be part of the Customer Experience team to drive consistency, efficiency, next level of excellence in service as well as provide data-driven recommendations while continuing to establish customer experience as a key component to organizational culture. Key Responsibilities Assists in processing utility bills for residential and commercial customers. Fields customer calls, chats, emails, and walk in transactions, providing exceptional customer service. Collaborates with team members to streamline billing processes and improve efficiency. Participates in special projects to enhance the overall utility billing experience for our customers. Qualifications Experience: Must be a current college student pursuing a degree in finance, accounting, business administration, or a related field. Knowledge of Qualtrics, Excel, Word, PowerPoint, Teams, Outlook, beneficial but not required. The successful candidate will also need strong customer service, time management, and organization skills. Education: Full or part-time enrollment in an accredited college or university baccalaureate program. Licenses & Certifications: None Language: Proficiency with verbal and written English language required. Environmental or Physical Demands: None
Apr 24, 2024
Full Time
If you are a current City of Olathe employee, please click this link to apply through your Workday account. Employment Type Intern (Fixed Term) (Trainee) Job Summary Salary Range: $15.50 to $18.50 Are you interested in finance, customer service, and gaining practical experience in the heart of government operations? We're looking for a motivated individual to join our team as a Billing & Customer Service Intern. This internship offers a fantastic opportunity to learn about utility billing and customer service within the framework of municipal government, while contributing to the smooth operation of our organization. Why you’ll love this role! Hands-On Learning: Dive deep into the world of utility billing and gain practical experience in financial operations. Real-World Impact: Play a vital role in ensuring accurate billing and reliable utility services for our community. Mentorship and Support: Work closely with experienced professionals who are passionate about helping you succeed in your journey. Professional Growth: Develop valuable skills in finance, data analysis, and customer experience that will set you up for success in your future career. Collaborative Environment: Join a supportive team where your ideas are valued, and your contributions make a difference. For more details, review the full job details and requirements below. The Billing and Customer Service Intern is responsible for serving the city’s customers with utility billing inquiries, issues, and solutions. Prudence, professionalism, and tact when interacting with others and an overall customer satisfaction are key elements that will be vital to this position. As part of the Exceptional Services focus area, this role is designated to be part of the Customer Experience team to drive consistency, efficiency, next level of excellence in service as well as provide data-driven recommendations while continuing to establish customer experience as a key component to organizational culture. Key Responsibilities Assists in processing utility bills for residential and commercial customers. Fields customer calls, chats, emails, and walk in transactions, providing exceptional customer service. Collaborates with team members to streamline billing processes and improve efficiency. Participates in special projects to enhance the overall utility billing experience for our customers. Qualifications Experience: Must be a current college student pursuing a degree in finance, accounting, business administration, or a related field. Knowledge of Qualtrics, Excel, Word, PowerPoint, Teams, Outlook, beneficial but not required. The successful candidate will also need strong customer service, time management, and organization skills. Education: Full or part-time enrollment in an accredited college or university baccalaureate program. Licenses & Certifications: None Language: Proficiency with verbal and written English language required. Environmental or Physical Demands: None
City of Long Beach, CA
City of Long Beach, California, United States
DESCRIPTION The Port of Long Beach is an international gateway for the reliable, efficient and sustainable movement of goods and is a leader in environmental stewardship. Credited with moving $200 billion in trade, the Port serves as a critical hub for international commerce and is a major transportation center. East-Asian trade accounts for the bulk of Long Beach shipments. Port-related international trade has wide-ranging economic impact, supporting millions of jobs that benefit the region and entire country. CAREER EXPLORATION PROGRAM The Port of Long Beach Career Exploration Program provides college Freshman and Sophomore students an opportunity to embark on 12-week paid internship journey to explore areas of career interest within the Port. Interns will have the ability to rotate to a different division every 4-6 weeks to foster a well-rounded experience. Interns in the Career Exploration Program can expect: A full and realistic view of the world-at-work that integrates academic preparation with practical application and skill development in the workplace; An opportunity to network with professionals in one's field of interest and a chance to explore career options and develop transferable skills; and The opportunity to earn a reasonable wage while obtaining valuable work experience. The Port intends to host three cohorts in 2024 as follows: Cohort 1: January 22, 2024 - April 12, 2024 Cohort 2: June 3, 2024 - August 23, 2024 Cohort 3: September 9, 2024 - November 29, 2024 Application deadlines for each cohort are outlined in the Selection Procedure section below. POTENTIAL AREAS OF EXPLORATION: Business Communications Information Management Real Estate Environmental Planning Government Relations Human Resources Risk Management Maintenance Design (Engineering) Project Management (Engineering) Construction Management (Engineering) Survey (Engineering) Finance Executive Security Transportation Planning Central Procurement Service EXAMPLES OF DUTIES Under supervision of a mentor, interns will: Assist with collecting, compiling and analyzing statistical and technical data related to division activities. Create reports, presentations, and spreadsheets. Assist with special projects, daily assignments, meetings and events. Learn about Port operations and customer related activities. Assist with the preparation of documents, customer orders, and other related items as needed. Use email to communicate with teammates, customers and stakeholders of the Port. Perform other related duties as required. REQUIREMENTS TO FILE Minimum Qualifications: Must be at least 18 years of age. Must be currently enrolled in an Associate of Arts program or bachelor’s degree program at a college or university with status as a freshman or sophomore. This includes recent high school graduates who are enrolled in college for the fall semester. Ability to arrange reliable transportation to and from worksite and/or any offsite appointments and training. Freshman - Refers to a first-year undergraduate student. At the California State University, freshman refer to students who have completed fewer than 30 semester or 45 quarter hours. At the University of California, freshmen refer to students who have completed between 0 and 44.9 quarter units (0 to 29.9 semester units). Sophomore - At the California State University, student level sophomore refers to students who have completed 30 to fewer than 60 semester or 45 to fewer than 90 quarter credit hours. At the University of California, sophomore refers to students who have completed at least 45 but not more than 89.9 quarter units (30-59.9 semester units). How to Stand Out Familiar with Microsoft Office, including Word, Excel, Outlook, and PowerPoint. Customer service experience. Strong public speaking skills. Ability to interact with the public and work independently. Ability to work with people from diverse backgrounds and areas of technical expertise is required. Excellent proofreading and editing skills. Ability and willingness to work up to 29 hours per week (flexible schedule). Have a passion to learn and grow. Intern Code of Ethics Interns are expected to follow the standard of conduct below and may be released from the Program for the following reasons: Unexcused or frequent absences or tardiness. Violation of City policy, procedures or work rules. Unprofessional or inappropriate conduct in the workplace. Failure to maintain status as a student. Failure to perform after reasonable training. End of assignment. Failure to maintain 2.0 minimum GPA. Budget reasons. All internships are at-will assignments and may be terminated at any time with no appeal rights. Benefits Interns are considered part-time employees, and are not eligible for medical or dental benefits, or paid leave such as vacation, personal leave, or holidays. In accordance with the Affordable Care Act (ACA), part-time employees that are not initially eligible to enroll in medical or dental benefits may become eligible at a later date dependent upon the duration and number of hours worked during their internship. Effective July 1, 2015, in accordance with the Health Workplaces, Healthy Families Act of 2014, part-time and nonpermanent full-time employees will be eligible to accrue up to 48 hours or 6 day of sick leave in each year of employment of which 24 hours or 3 days of sick leave can be used in each year of employment (effective 90 days after employment). Interns that are not eligible for enrollment into the CalPERS retirement plan will be enrolled in the City of Long Beach Alternate Retirement System (ARS), which is a defined benefit plan administered by Public Agency Retirement Services (PARS). Eligible employees enrolled into PARS contribute 3.0% of their compensation to the plan. SELECTION PROCEDURE How do we start the conversation? Please submit 1) cover letter, 2) resume, and 3) documentation supporting your enrollment in a college or university with status as a freshma n or sophomore in PDF form (ex: copy of acceptance letter, school ID and class schedule; or unofficial transcript and class schedule). Submissions will only be accepted online at www.governmentjobs.com. This recruitment will remain open until filled and may close without prior notice, therefore prompt application is encouraged. Incomplete applications or applications that do not meet the minimum requirements will not be considered. Application deadlines: Cohort 1 - September 18, 2023 Cohort 2 - February 13, 2024 Cohort 3 - June 4, 2024 Applicants selected to move forward will be invited to participate in a selection process. Reference checks will be completed for finalist candidates. An offer of employment is contingent upon successful completion of a background investigation and pre-employment physical examination. Interns selected to participate in the program will be required to submit a copy of their current class schedule. The Port of Long Beach (Harbor Department) is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, Port Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender. The Port of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the Port of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act The City of Long Beach intends to provide reasonable accommodations in accordance with the Americans with Disabilities Act of 1990. If a special accommodation is desired or if you would like to request this information in an alternative format, please email Victor.Deemak@polb.com . In support of the City's Language Access Policy, bilingual skills (Spanish, Khmer and/or Tagalog) are desirable for positions interacting with the public. The Port of Long Beach is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, sexual orientation, gender, gender identity, gender expression, age, status as an individual with a disability or other applicable legally protected characteristics. Please contact humanresources@polb.com with any questions regarding this job posting. Intentionally left blank -- This page is under review.
Mar 07, 2024
Part Time
DESCRIPTION The Port of Long Beach is an international gateway for the reliable, efficient and sustainable movement of goods and is a leader in environmental stewardship. Credited with moving $200 billion in trade, the Port serves as a critical hub for international commerce and is a major transportation center. East-Asian trade accounts for the bulk of Long Beach shipments. Port-related international trade has wide-ranging economic impact, supporting millions of jobs that benefit the region and entire country. CAREER EXPLORATION PROGRAM The Port of Long Beach Career Exploration Program provides college Freshman and Sophomore students an opportunity to embark on 12-week paid internship journey to explore areas of career interest within the Port. Interns will have the ability to rotate to a different division every 4-6 weeks to foster a well-rounded experience. Interns in the Career Exploration Program can expect: A full and realistic view of the world-at-work that integrates academic preparation with practical application and skill development in the workplace; An opportunity to network with professionals in one's field of interest and a chance to explore career options and develop transferable skills; and The opportunity to earn a reasonable wage while obtaining valuable work experience. The Port intends to host three cohorts in 2024 as follows: Cohort 1: January 22, 2024 - April 12, 2024 Cohort 2: June 3, 2024 - August 23, 2024 Cohort 3: September 9, 2024 - November 29, 2024 Application deadlines for each cohort are outlined in the Selection Procedure section below. POTENTIAL AREAS OF EXPLORATION: Business Communications Information Management Real Estate Environmental Planning Government Relations Human Resources Risk Management Maintenance Design (Engineering) Project Management (Engineering) Construction Management (Engineering) Survey (Engineering) Finance Executive Security Transportation Planning Central Procurement Service EXAMPLES OF DUTIES Under supervision of a mentor, interns will: Assist with collecting, compiling and analyzing statistical and technical data related to division activities. Create reports, presentations, and spreadsheets. Assist with special projects, daily assignments, meetings and events. Learn about Port operations and customer related activities. Assist with the preparation of documents, customer orders, and other related items as needed. Use email to communicate with teammates, customers and stakeholders of the Port. Perform other related duties as required. REQUIREMENTS TO FILE Minimum Qualifications: Must be at least 18 years of age. Must be currently enrolled in an Associate of Arts program or bachelor’s degree program at a college or university with status as a freshman or sophomore. This includes recent high school graduates who are enrolled in college for the fall semester. Ability to arrange reliable transportation to and from worksite and/or any offsite appointments and training. Freshman - Refers to a first-year undergraduate student. At the California State University, freshman refer to students who have completed fewer than 30 semester or 45 quarter hours. At the University of California, freshmen refer to students who have completed between 0 and 44.9 quarter units (0 to 29.9 semester units). Sophomore - At the California State University, student level sophomore refers to students who have completed 30 to fewer than 60 semester or 45 to fewer than 90 quarter credit hours. At the University of California, sophomore refers to students who have completed at least 45 but not more than 89.9 quarter units (30-59.9 semester units). How to Stand Out Familiar with Microsoft Office, including Word, Excel, Outlook, and PowerPoint. Customer service experience. Strong public speaking skills. Ability to interact with the public and work independently. Ability to work with people from diverse backgrounds and areas of technical expertise is required. Excellent proofreading and editing skills. Ability and willingness to work up to 29 hours per week (flexible schedule). Have a passion to learn and grow. Intern Code of Ethics Interns are expected to follow the standard of conduct below and may be released from the Program for the following reasons: Unexcused or frequent absences or tardiness. Violation of City policy, procedures or work rules. Unprofessional or inappropriate conduct in the workplace. Failure to maintain status as a student. Failure to perform after reasonable training. End of assignment. Failure to maintain 2.0 minimum GPA. Budget reasons. All internships are at-will assignments and may be terminated at any time with no appeal rights. Benefits Interns are considered part-time employees, and are not eligible for medical or dental benefits, or paid leave such as vacation, personal leave, or holidays. In accordance with the Affordable Care Act (ACA), part-time employees that are not initially eligible to enroll in medical or dental benefits may become eligible at a later date dependent upon the duration and number of hours worked during their internship. Effective July 1, 2015, in accordance with the Health Workplaces, Healthy Families Act of 2014, part-time and nonpermanent full-time employees will be eligible to accrue up to 48 hours or 6 day of sick leave in each year of employment of which 24 hours or 3 days of sick leave can be used in each year of employment (effective 90 days after employment). Interns that are not eligible for enrollment into the CalPERS retirement plan will be enrolled in the City of Long Beach Alternate Retirement System (ARS), which is a defined benefit plan administered by Public Agency Retirement Services (PARS). Eligible employees enrolled into PARS contribute 3.0% of their compensation to the plan. SELECTION PROCEDURE How do we start the conversation? Please submit 1) cover letter, 2) resume, and 3) documentation supporting your enrollment in a college or university with status as a freshma n or sophomore in PDF form (ex: copy of acceptance letter, school ID and class schedule; or unofficial transcript and class schedule). Submissions will only be accepted online at www.governmentjobs.com. This recruitment will remain open until filled and may close without prior notice, therefore prompt application is encouraged. Incomplete applications or applications that do not meet the minimum requirements will not be considered. Application deadlines: Cohort 1 - September 18, 2023 Cohort 2 - February 13, 2024 Cohort 3 - June 4, 2024 Applicants selected to move forward will be invited to participate in a selection process. Reference checks will be completed for finalist candidates. An offer of employment is contingent upon successful completion of a background investigation and pre-employment physical examination. Interns selected to participate in the program will be required to submit a copy of their current class schedule. The Port of Long Beach (Harbor Department) is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, Port Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender. The Port of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the Port of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act The City of Long Beach intends to provide reasonable accommodations in accordance with the Americans with Disabilities Act of 1990. If a special accommodation is desired or if you would like to request this information in an alternative format, please email Victor.Deemak@polb.com . In support of the City's Language Access Policy, bilingual skills (Spanish, Khmer and/or Tagalog) are desirable for positions interacting with the public. The Port of Long Beach is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, sexual orientation, gender, gender identity, gender expression, age, status as an individual with a disability or other applicable legally protected characteristics. Please contact humanresources@polb.com with any questions regarding this job posting. Intentionally left blank -- This page is under review.
NEW YORK DIVISION OF THE BUDGET
Albany, New York, United States
School Aid Budget and Policy Intern Education and Arts Unit The Education Unit is recruiting a highly motivated individual to be part of the section responsible for budgeting the $34 billion School Aid program, the main source of State support for public elementary and secondary schools. Assignments may include analysis of education policy issues, review of proposed legislation, and evaluation of school district f inances. This position will provide broad-based experience in multiple aspects of elementary and secondary education finance, as well as the opportunity to work within a politically sensitive and highly visible atmosphere. Internship Opportunity Details: The selected candidate will be responsible for: • Analyzing the funding level and distribution of School Aid; • Assisting in the development of policy and fiscal recommendations; • Evaluating school district f inances, including property taxes, spending and budgets, as well as Federal education funding; • Analyzing policy issues such as school construction, pupil transportation, prekindergarten programs and charter schools; • Reviewing proposed legislation; and • Assisting in the development, implementation, and monitoring of education initiatives. The position will offer the selected candidate a unique opportunity to conduct research and develop recommendations related to the State’s education policy and financing. Qualification/Skills: Candidates with graduate or undergraduate-level coursework in education finance or policy are preferred, but all graduates and undergraduates with strong writing and analytical skills may be considered. The successful candidate should enjoy working in a team environment, have an interest in education finance and be able to: prepare, analyze, and effectively present fiscal information; communicate clearly and concisely, both verbally and in writing; manage multiple assignments; and work proficiently with Microsoft Office applications. How to Apply: DOB offers paid hourly internship positions (hourly rate dependent on education level). To apply for internship positions, please complete the Online Employment Application and select “Student Internship”. Please also select “School Aid” in the Professional Interests section. If you have a disability and require assistance in applying for employment with the New York State Division of the Budget, or if you have any questions about working for the Division, please contact personnel@budget.ny.gov. AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER
Apr 25, 2024
School Aid Budget and Policy Intern Education and Arts Unit The Education Unit is recruiting a highly motivated individual to be part of the section responsible for budgeting the $34 billion School Aid program, the main source of State support for public elementary and secondary schools. Assignments may include analysis of education policy issues, review of proposed legislation, and evaluation of school district f inances. This position will provide broad-based experience in multiple aspects of elementary and secondary education finance, as well as the opportunity to work within a politically sensitive and highly visible atmosphere. Internship Opportunity Details: The selected candidate will be responsible for: • Analyzing the funding level and distribution of School Aid; • Assisting in the development of policy and fiscal recommendations; • Evaluating school district f inances, including property taxes, spending and budgets, as well as Federal education funding; • Analyzing policy issues such as school construction, pupil transportation, prekindergarten programs and charter schools; • Reviewing proposed legislation; and • Assisting in the development, implementation, and monitoring of education initiatives. The position will offer the selected candidate a unique opportunity to conduct research and develop recommendations related to the State’s education policy and financing. Qualification/Skills: Candidates with graduate or undergraduate-level coursework in education finance or policy are preferred, but all graduates and undergraduates with strong writing and analytical skills may be considered. The successful candidate should enjoy working in a team environment, have an interest in education finance and be able to: prepare, analyze, and effectively present fiscal information; communicate clearly and concisely, both verbally and in writing; manage multiple assignments; and work proficiently with Microsoft Office applications. How to Apply: DOB offers paid hourly internship positions (hourly rate dependent on education level). To apply for internship positions, please complete the Online Employment Application and select “Student Internship”. Please also select “School Aid” in the Professional Interests section. If you have a disability and require assistance in applying for employment with the New York State Division of the Budget, or if you have any questions about working for the Division, please contact personnel@budget.ny.gov. AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER
NEW YORK DIVISION OF THE BUDGET
Albany, New York, United States
Health Policy and Medicaid Intern Health Unit Health Policy and Medicaid The Health Unit is responsible for the fiscal and policy oversight of an $84 billion portfolio, comprised of the Medicaid and non-Medicaid components of the Department of Health (DOH), the State Office of the Aging (SOFA) and the Office of the Medicaid Inspector General (OMIG) budgets. The work of the Health Unit in the dynamic health care environment provides the opportunity to collaborate both internally and externally to bring constructive solutions to existing or emerging public health challenges and the Medicaid program. Internship Opportunity Details: The selected candidate will be responsible for: • Tracking and analyzing potential changes in Federal Health funding mechanisms or policies, and evaluating of the impact on New York State, including Medicaid; • Reviewing and identifying fiscal and policy impacts associated with numerous health related programs and initiatives, including Medicaid, general Public Health work, Early Intervention, ending the AIDS epidemic, and responding to the opioid crisis; • Researching, creating, and analyzing forecasting models using data loads from various sources to project spending and utilization within various key health areas; • Developing briefing materials and recommendations to inform policymakers on key aspects of programs, proposed legislation and how various initiatives may impact the State, localities, and constituents; and • Assisting in developing the Executive Budget. The position will offer the selected candidate a unique opportunity to evaluate and conduct research and develop recommendations related to the State’s health policy and financing. Qualification/Skills: Candidates with graduate-level coursework in health care finance or policy are preferred, but post-junior level undergraduates with strong writing and analytical skills may be considered. The successful candidate should enjoy working in a team environment, have an interest in health care finance and be able to: prepare, analyze, and effectively present fiscal information; communicate clearly and concisely, both verbally and in writing; manage multiple assignments; demonstrate initiative in formulating constructive recommendations on issues; and work proficiently with Microsoft Excel/Word How to Apply: DOB offers paid hourly internship positions (hourly rate dependent on education level). To apply for internship positions, please complete the Online Employment Application and select “Student Internship”. Please also select “Health Policy” in the Professional Interests section. If you have a disability and require assistance in applying for employment with the New York State Division of the Budget, or if you have any questions about working for the Division, please contact personnel@budget.ny.gov. AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER
Apr 25, 2024
Health Policy and Medicaid Intern Health Unit Health Policy and Medicaid The Health Unit is responsible for the fiscal and policy oversight of an $84 billion portfolio, comprised of the Medicaid and non-Medicaid components of the Department of Health (DOH), the State Office of the Aging (SOFA) and the Office of the Medicaid Inspector General (OMIG) budgets. The work of the Health Unit in the dynamic health care environment provides the opportunity to collaborate both internally and externally to bring constructive solutions to existing or emerging public health challenges and the Medicaid program. Internship Opportunity Details: The selected candidate will be responsible for: • Tracking and analyzing potential changes in Federal Health funding mechanisms or policies, and evaluating of the impact on New York State, including Medicaid; • Reviewing and identifying fiscal and policy impacts associated with numerous health related programs and initiatives, including Medicaid, general Public Health work, Early Intervention, ending the AIDS epidemic, and responding to the opioid crisis; • Researching, creating, and analyzing forecasting models using data loads from various sources to project spending and utilization within various key health areas; • Developing briefing materials and recommendations to inform policymakers on key aspects of programs, proposed legislation and how various initiatives may impact the State, localities, and constituents; and • Assisting in developing the Executive Budget. The position will offer the selected candidate a unique opportunity to evaluate and conduct research and develop recommendations related to the State’s health policy and financing. Qualification/Skills: Candidates with graduate-level coursework in health care finance or policy are preferred, but post-junior level undergraduates with strong writing and analytical skills may be considered. The successful candidate should enjoy working in a team environment, have an interest in health care finance and be able to: prepare, analyze, and effectively present fiscal information; communicate clearly and concisely, both verbally and in writing; manage multiple assignments; demonstrate initiative in formulating constructive recommendations on issues; and work proficiently with Microsoft Excel/Word How to Apply: DOB offers paid hourly internship positions (hourly rate dependent on education level). To apply for internship positions, please complete the Online Employment Application and select “Student Internship”. Please also select “Health Policy” in the Professional Interests section. If you have a disability and require assistance in applying for employment with the New York State Division of the Budget, or if you have any questions about working for the Division, please contact personnel@budget.ny.gov. AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER
SUMMARY Metrolink seeks an enthusiastic and driven individual interested in all aspects of Business operations, such as process improvement, data management, and the use of various business-related systems, to join the Metrolink Internship program. The Intern—Business Operations will support the Operations Team with invoice review and processing, data entry, and database management. The Metrolink Internship program is a unique opportunity for current college students to gain real-world experience, work with industry leaders real-world experience, work with industry leaders, and exercise the practical application of academic studies within a department of interest. Our interns work closely with our team members to develop innovative solutions that help us deliver better customer service. Ideal candidates will be self-motivated, hard-working, and creative. They will demonstrate a professional demeanor, work well with others, and have strong written and verbal communication skills. PROGRAM TERM: This position will be limited to working no more than 19 hours each workweek. Hours may increase for short periods of time but may not exceed 40 hours in a work week and any hours that exceed the 19 hours must be approved in advance. The internship may continue as long as the student is enrolled in school, and total hours worked each fiscal year (July 1 - June 30) does not exceed 999 hours. TO APPLY: This is a continuous recruitment, with the first review of applications beginning April 29, 2024 . Interested applicants are encouraged to apply immediately. ESSENTIAL DUTIES AND RESPONSIBILITIES The duties listed below are intended to describe the general nature and level of work being performed and are not to be interpreted as an exhaustive list of responsibilities: May perform a variety of administrative support duties such as conducting research, gathering data, preparing spreadsheets, and other similar functions. Uses a computer to perform job-related tasks, input and maintain records, and/or conduct research as needed. Prepares written communications. Evaluates programs and processes to recommend improvements. Provides assistance on special projects. Performs other duties as required. MINIMUM REQUIREMENTS TO PERFORM ESSENTIAL JOB FUNCTIONS Education and Experience Internship candidates must be currently enrolled in a college, university, educational institution, vocational school, or program with a degree in Business Administration, Business Operations, Engineering (all fields), Finance, Project Management, or a related field and demonstrate a commitment to public service and our shared values. Eligible to work in the United States as determined by the U.S. Immigration Laws. Valid Class C Driver’s license with a satisfactory driving record of no more than three moving violations and no DUI’s within the last three years. Physical Requirements Transition between a stationary position at a desk or work location and move about Metrolink facilities or other work site locations. Operate tools to perform the duties of the position; such as computers, office equipment and work-related machinery. Transport equipment or boxes up to 25lbs. Exchange ideas by means of communication. Visual acuity to detect, identify and observe employees or train movement and any barriers to movement when working on or near railroad tracks. Hear and perceive the nature of sounds when working on or near railroad tracks. Balance, ascend/descend, climb, kneel, stoop, bend, crouch, or crawl within assigned working conditions and or locations. WORKING CONDITIONS Position requires work in a normal office environment with little exposure to excessive noise, dust, or temperature. Work may also be conducted in outdoor environments, at construction sites, Railroad Track and Right-of-Way environments, and warehouse environments, with possible exposure to individuals who are hostile or irate, moving mechanical parts, and loud noises (85+ decibels, such as heavy trucks, construction, etc.) SUPPLEMENTAL INFORMATION Selection Process: Following a review of resumes and/or applications, the most highly qualified candidates will be invited to continue in the selection process. Eligible applicants will be notified of the exact time and place of assessments and interview. Candidates will be interviewed to determine their relative knowledge, skills and ability in job related areas. Offers of employment may be contingent upon successful completion of a reference check, including degree verification and criminal records check provided through SCRRA. Internal Candidates: Employees with active discipline as defined in the HR Policy No. 5.3 Positive Discipline Program and/or with performance that does not meet the standard for "meets expectations" as defined in the Performance Planning and Appraisal Process may be precluded from consideration and placement in the position. In compliance with the Americans with Disabilities Act, the SCRRA will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. The SCRRA is an Equal Opportunity Employer. EEO/ADA TRANSPORTATION PASSES: SCRRA provides a no cost Metrolink ticket or a subsidy up to the cost of the highest cost Metro monthly pass (currently $352) for the purchase of another public transportation pass. EMPLOYEE ASSISTANCE PROGRAM (EAP): SCRRA offers you and your immediate and dependent family members confidential counseling 24 hours a day, 7 days a week for family, personal, work-related and substance abuse issues through the EAP. You are entitled to a telephone session(s) with a trained EAP professional to assess the nature of the problem and provide a referral for additional assistance, if needed. Services also include three (3) face-to-face counseling sessions per family member per six (6) month period. Closing Date/Time: Continuous
Apr 16, 2024
Intern
SUMMARY Metrolink seeks an enthusiastic and driven individual interested in all aspects of Business operations, such as process improvement, data management, and the use of various business-related systems, to join the Metrolink Internship program. The Intern—Business Operations will support the Operations Team with invoice review and processing, data entry, and database management. The Metrolink Internship program is a unique opportunity for current college students to gain real-world experience, work with industry leaders real-world experience, work with industry leaders, and exercise the practical application of academic studies within a department of interest. Our interns work closely with our team members to develop innovative solutions that help us deliver better customer service. Ideal candidates will be self-motivated, hard-working, and creative. They will demonstrate a professional demeanor, work well with others, and have strong written and verbal communication skills. PROGRAM TERM: This position will be limited to working no more than 19 hours each workweek. Hours may increase for short periods of time but may not exceed 40 hours in a work week and any hours that exceed the 19 hours must be approved in advance. The internship may continue as long as the student is enrolled in school, and total hours worked each fiscal year (July 1 - June 30) does not exceed 999 hours. TO APPLY: This is a continuous recruitment, with the first review of applications beginning April 29, 2024 . Interested applicants are encouraged to apply immediately. ESSENTIAL DUTIES AND RESPONSIBILITIES The duties listed below are intended to describe the general nature and level of work being performed and are not to be interpreted as an exhaustive list of responsibilities: May perform a variety of administrative support duties such as conducting research, gathering data, preparing spreadsheets, and other similar functions. Uses a computer to perform job-related tasks, input and maintain records, and/or conduct research as needed. Prepares written communications. Evaluates programs and processes to recommend improvements. Provides assistance on special projects. Performs other duties as required. MINIMUM REQUIREMENTS TO PERFORM ESSENTIAL JOB FUNCTIONS Education and Experience Internship candidates must be currently enrolled in a college, university, educational institution, vocational school, or program with a degree in Business Administration, Business Operations, Engineering (all fields), Finance, Project Management, or a related field and demonstrate a commitment to public service and our shared values. Eligible to work in the United States as determined by the U.S. Immigration Laws. Valid Class C Driver’s license with a satisfactory driving record of no more than three moving violations and no DUI’s within the last three years. Physical Requirements Transition between a stationary position at a desk or work location and move about Metrolink facilities or other work site locations. Operate tools to perform the duties of the position; such as computers, office equipment and work-related machinery. Transport equipment or boxes up to 25lbs. Exchange ideas by means of communication. Visual acuity to detect, identify and observe employees or train movement and any barriers to movement when working on or near railroad tracks. Hear and perceive the nature of sounds when working on or near railroad tracks. Balance, ascend/descend, climb, kneel, stoop, bend, crouch, or crawl within assigned working conditions and or locations. WORKING CONDITIONS Position requires work in a normal office environment with little exposure to excessive noise, dust, or temperature. Work may also be conducted in outdoor environments, at construction sites, Railroad Track and Right-of-Way environments, and warehouse environments, with possible exposure to individuals who are hostile or irate, moving mechanical parts, and loud noises (85+ decibels, such as heavy trucks, construction, etc.) SUPPLEMENTAL INFORMATION Selection Process: Following a review of resumes and/or applications, the most highly qualified candidates will be invited to continue in the selection process. Eligible applicants will be notified of the exact time and place of assessments and interview. Candidates will be interviewed to determine their relative knowledge, skills and ability in job related areas. Offers of employment may be contingent upon successful completion of a reference check, including degree verification and criminal records check provided through SCRRA. Internal Candidates: Employees with active discipline as defined in the HR Policy No. 5.3 Positive Discipline Program and/or with performance that does not meet the standard for "meets expectations" as defined in the Performance Planning and Appraisal Process may be precluded from consideration and placement in the position. In compliance with the Americans with Disabilities Act, the SCRRA will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. The SCRRA is an Equal Opportunity Employer. EEO/ADA TRANSPORTATION PASSES: SCRRA provides a no cost Metrolink ticket or a subsidy up to the cost of the highest cost Metro monthly pass (currently $352) for the purchase of another public transportation pass. EMPLOYEE ASSISTANCE PROGRAM (EAP): SCRRA offers you and your immediate and dependent family members confidential counseling 24 hours a day, 7 days a week for family, personal, work-related and substance abuse issues through the EAP. You are entitled to a telephone session(s) with a trained EAP professional to assess the nature of the problem and provide a referral for additional assistance, if needed. Services also include three (3) face-to-face counseling sessions per family member per six (6) month period. Closing Date/Time: Continuous