CITY OF EL SEGUNDO, CA
El Segundo, California, United States
Description This is a part-time, at-will position exempt from the classified service. This position will work a varied schedule of hours including nights, holidays and weekends. The Senior Video Technician II will be utilized on an on-call as-needed basis, dependent upon the needs of the City to cover various events. Under general supervision, this position performs a variety of technical duties including live and taped video production for City programs, meetings and events, camera operation, non-linear editing, writing for productions, and related duties as assigned. Essential Job Functions Essential functions, as defined under the Americans with Disabilities Act, may include the following duties and responsibilities, knowledge, skills and other characteristics. This list of duties and responsibilities is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and tasks performed by positions in this class. Operates video production equipment, including, but not limited to, cameras and camera support equipment, audio and lighting equipment, video switchers and routers, teleprompters and recording devices, program scheduling and playback equipment, and video editing and graphics systems; Performs as producer, co-producer, director, writer, editor and/or talent for various projects; Coordinates with appropriate elected officials, City Departments and public for any special programming and/or requests; Schedules times, books locations and secures talent for production; and Performs tasks to support administrative functions of the Division, and other related duties, as assigned. Knowledge, Skills and Other Characteristics: To perform this job successfully, an individual must be able to perform each essential function. The requirements listed below are representative of the knowledge, skill, and/or ability required. Knowledge of: Video production theory and practices; Editing systems and production equipment; and Computers and associated software programs used in video production. Skill in: Directing the development and production of cable television programs; Analyzing technical problems and implementing effective corrective action; Developing and implementing effective program procedures; Researching and developing program ideas and concepts; Utilizing public relations techniques responding to inquiries and complaints; Training, evaluating and motivating employees, volunteers and students; and Establishing and maintaining effective working relationships with staff, elected officials, other City Departments and the local public. Qualifications Minimum Qualifications: A combination of experience and training that would likely provide the required knowledge, skills, and abilities may be qualifying. A typical way to obtain the knowledge and abilities would be: Experience: Three (3) years of increasingly responsible experience in television or video production that includes experience editing in a formal post-production environment. Experience editing with Adobe Premiere Pro is highly desirable. Education: Associate of Art degree. License/Certificates: Due to the performance of some field duties which requires the operation of a personal or City vehicle, valid and appropriate California driver's license and acceptable driving record are required. Please Note: Candidates deemed most qualified, as reflected in their application materials, will be invited to continue in the recruitment process. The prospective candidate must successfully complete a thorough background review, including being fingerprinted by the El Segundo Police Department. The resulting report of your conviction history, (if any), will be evaluated along with the other information received in connection with your application. Except as otherwise required by law, a criminal conviction will not necessarily disqualify you from the position. The nature, date, surrounding circumstances, and the relevance of the offense to the position applied for may, however, be considered. Disaster Service Worker: In accordance with Government Code Section 3100, City of El Segundo Employees, in the event of a disaster, are considered disaster service workers and may be asked to respond accordingly. The City of El Segundo is an Equal Opportunity Employer, committed to supporting Diversity Equity and Inclusion initiatives to build and sustain an environment that values diversity, welcomes opportunities to engage and understand others, and fosters a sense of belonging. Non-represented part-time, hourly positions do not qualify for City benefits, except as required by law. Employees are enrolled in Social Security upon hire. Hourly employees may not exceed 999 hours in a fiscal year basis (July 1 through June 30) unless previously authorized. There are no rights to employment and employment may end with or without cause or advance notice.
Description This is a part-time, at-will position exempt from the classified service. This position will work a varied schedule of hours including nights, holidays and weekends. The Senior Video Technician II will be utilized on an on-call as-needed basis, dependent upon the needs of the City to cover various events. Under general supervision, this position performs a variety of technical duties including live and taped video production for City programs, meetings and events, camera operation, non-linear editing, writing for productions, and related duties as assigned. Essential Job Functions Essential functions, as defined under the Americans with Disabilities Act, may include the following duties and responsibilities, knowledge, skills and other characteristics. This list of duties and responsibilities is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and tasks performed by positions in this class. Operates video production equipment, including, but not limited to, cameras and camera support equipment, audio and lighting equipment, video switchers and routers, teleprompters and recording devices, program scheduling and playback equipment, and video editing and graphics systems; Performs as producer, co-producer, director, writer, editor and/or talent for various projects; Coordinates with appropriate elected officials, City Departments and public for any special programming and/or requests; Schedules times, books locations and secures talent for production; and Performs tasks to support administrative functions of the Division, and other related duties, as assigned. Knowledge, Skills and Other Characteristics: To perform this job successfully, an individual must be able to perform each essential function. The requirements listed below are representative of the knowledge, skill, and/or ability required. Knowledge of: Video production theory and practices; Editing systems and production equipment; and Computers and associated software programs used in video production. Skill in: Directing the development and production of cable television programs; Analyzing technical problems and implementing effective corrective action; Developing and implementing effective program procedures; Researching and developing program ideas and concepts; Utilizing public relations techniques responding to inquiries and complaints; Training, evaluating and motivating employees, volunteers and students; and Establishing and maintaining effective working relationships with staff, elected officials, other City Departments and the local public. Qualifications Minimum Qualifications: A combination of experience and training that would likely provide the required knowledge, skills, and abilities may be qualifying. A typical way to obtain the knowledge and abilities would be: Experience: Three (3) years of increasingly responsible experience in television or video production that includes experience editing in a formal post-production environment. Experience editing with Adobe Premiere Pro is highly desirable. Education: Associate of Art degree. License/Certificates: Due to the performance of some field duties which requires the operation of a personal or City vehicle, valid and appropriate California driver's license and acceptable driving record are required. Please Note: Candidates deemed most qualified, as reflected in their application materials, will be invited to continue in the recruitment process. The prospective candidate must successfully complete a thorough background review, including being fingerprinted by the El Segundo Police Department. The resulting report of your conviction history, (if any), will be evaluated along with the other information received in connection with your application. Except as otherwise required by law, a criminal conviction will not necessarily disqualify you from the position. The nature, date, surrounding circumstances, and the relevance of the offense to the position applied for may, however, be considered. Disaster Service Worker: In accordance with Government Code Section 3100, City of El Segundo Employees, in the event of a disaster, are considered disaster service workers and may be asked to respond accordingly. The City of El Segundo is an Equal Opportunity Employer, committed to supporting Diversity Equity and Inclusion initiatives to build and sustain an environment that values diversity, welcomes opportunities to engage and understand others, and fosters a sense of belonging. Non-represented part-time, hourly positions do not qualify for City benefits, except as required by law. Employees are enrolled in Social Security upon hire. Hourly employees may not exceed 999 hours in a fiscal year basis (July 1 through June 30) unless previously authorized. There are no rights to employment and employment may end with or without cause or advance notice.
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
General Description The Atlanta Police Department (APD) is seeking an engaged and detail-oriented Digital Content Manager - APD Digital Content and Social Media to oversee the social and media communities for APD managed media/ditigal and social media platforms from an engagement and conflict resolution standpoint. The candidate should have good verbal and written skills with an in-depth knowledge of the functions of various social media and online content management, customer service experience, and experience managing an online community. This position reports directly to the Public Affairs Unit (PAU) Director. As the supervisor of the Digital and Social Media team within the Police Department, essential duties include: Essential Duties & Responsibilities Coordination with the PAU Director and PAU Senior Communications Managers to develop content related to the day-to-day operations and updates. Serve as the producer of APD public service announcements, projects, videos (internal and external), and other digital/media content. This position will work with the executive command staff and media outlets as determined by the PAU Director/Supervising Seargeant. Utilizing APD’s Digital and social platforms, provides quality customer service that is clear, concise, and consistent. Working cross-functionally with internal departments to resolve issues using critical thinking, effective communication, and social customer service best practices efficiently and in a timely, productive manner. Supervising activities of the customer engagement team to ensure their interaction with customers are accurate, clear, and provide solutions that reflect positively on the organizations Recognizing and escalating high-priority customer issues Leverage social monitoring and listening skills to identify opportunities and gaps, recommending proactive responses, shortcuts, and other social content needs Produce and analyze reports to better understand the social/digital conversation Stay up-to-date with the latest social media trends, best practices, and technologies Vendor relationships and contract management for social and digital tools and technologies Make strategic decisions on new technologies to increase quality and efficiency such as CRM and AI chatbot technologies. Minimum Qualifications - Education and Experience BS/BA in Marketing, Media/Mass Communications or related field. 5+ years experience in social media, marketing, promotions, project management or related field. A minimum of 8 years direct/related work experience may be considered, in lieu of a degree at the discretion of the hiring manager. Knowledge, Skills & Abilities • Strong written, verbal and interpersonal relationship and communication skills • Keen attention to detail • Strong project management and problem-solving skills • Ability to multitask and deliver results in a fast-paced changing environment • Solutions-oriented approach to communication • Proficient in copy editing and grammar • Experience using CRM tools such as Salesforce, HubSpot, Microsoft Dynamics 365, etc. • Customer relationship development • Contract management • Clerical and administrative skills Preferred Education and Experience Marketing, Digital, Social Media and/or Consumer products in marketing, advertising, promotions or related field
General Description The Atlanta Police Department (APD) is seeking an engaged and detail-oriented Digital Content Manager - APD Digital Content and Social Media to oversee the social and media communities for APD managed media/ditigal and social media platforms from an engagement and conflict resolution standpoint. The candidate should have good verbal and written skills with an in-depth knowledge of the functions of various social media and online content management, customer service experience, and experience managing an online community. This position reports directly to the Public Affairs Unit (PAU) Director. As the supervisor of the Digital and Social Media team within the Police Department, essential duties include: Essential Duties & Responsibilities Coordination with the PAU Director and PAU Senior Communications Managers to develop content related to the day-to-day operations and updates. Serve as the producer of APD public service announcements, projects, videos (internal and external), and other digital/media content. This position will work with the executive command staff and media outlets as determined by the PAU Director/Supervising Seargeant. Utilizing APD’s Digital and social platforms, provides quality customer service that is clear, concise, and consistent. Working cross-functionally with internal departments to resolve issues using critical thinking, effective communication, and social customer service best practices efficiently and in a timely, productive manner. Supervising activities of the customer engagement team to ensure their interaction with customers are accurate, clear, and provide solutions that reflect positively on the organizations Recognizing and escalating high-priority customer issues Leverage social monitoring and listening skills to identify opportunities and gaps, recommending proactive responses, shortcuts, and other social content needs Produce and analyze reports to better understand the social/digital conversation Stay up-to-date with the latest social media trends, best practices, and technologies Vendor relationships and contract management for social and digital tools and technologies Make strategic decisions on new technologies to increase quality and efficiency such as CRM and AI chatbot technologies. Minimum Qualifications - Education and Experience BS/BA in Marketing, Media/Mass Communications or related field. 5+ years experience in social media, marketing, promotions, project management or related field. A minimum of 8 years direct/related work experience may be considered, in lieu of a degree at the discretion of the hiring manager. Knowledge, Skills & Abilities • Strong written, verbal and interpersonal relationship and communication skills • Keen attention to detail • Strong project management and problem-solving skills • Ability to multitask and deliver results in a fast-paced changing environment • Solutions-oriented approach to communication • Proficient in copy editing and grammar • Experience using CRM tools such as Salesforce, HubSpot, Microsoft Dynamics 365, etc. • Customer relationship development • Contract management • Clerical and administrative skills Preferred Education and Experience Marketing, Digital, Social Media and/or Consumer products in marketing, advertising, promotions or related field