CITY OF ATLANTA, GA
Atlanta, Georgia, United States
Posting expires: October 3, 2024 Salary range: $54,525 - $72,682 General Description and Classification Standards: The Department of Watershed Management (DWM) Sr. Management Analyst will serve as a Subject Matter Expert in all things operationally driven for the organization. As our department deals with large data sets, a lot depends on the Analyst’s ability to glean meaningful insights through performance measuring, metric (KPIs) application, and the strategic interpretation of operational data turning it into useful information that that the organizations can employ in making critical decision and designing strategic plans. Thus, you must have a combination of technical, statistical, and problem-solving skills, as you are expected to engage and collaborate with other organization professionals to progress key business initiatives forward. Supervision Received: This position receives guidance regarding overall mission, short and long-term objectives, scheduling, unusual priorities, and is expected to structure their workday to accomplish established goals for self. This is a G.22 level position which can function as individual contributor, team lead, project lead, or supervisor given the conditional needs of the organization. Essential Duties & Responsibilities: these are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned . Individually or collective as a Team (Potential Supervisory or Team Lead responsibilities), prepare final analysis reports for the stakeholders to understand the data-analysis steps, enabling them to make important decisions based on various facts and trends. Collaborate with programmers, engineers, and management heads to identify process improvement opportunities, propose system modifications, and data governance strategies. Analyze trends that impact the organization. Engage as a resource and in some cases lead for key projects and initiatives. Prepare meaning reports for the management team, finding trends, patterns, and predictions through data analysis. This may require oversight of a team of key resources to achieve such. Significant engagement with critical databases, data systems - reorganizing data in a readable format. Perform analysis to assess quality and meaning of operational data. Filter Data by reviewing reports and performance indicators to identify and correct code problems. Use statistical tools to identify, analyze, and interpret patterns and trends in complex data sets that could be helpful for the diagnosis and prediction. Assign numerical value to essential business functions so that business performance can be assessed and compared over periods of time. Use automated tools to extract operational data from primary and secondary sources, removing corrupted data and fixing coding errors and related problems. Decision Making: Follows standardized procedures and written instructions to accomplish assigned tasks. Applies organizational policies; recommend strategy or policy changes. Leadership Provided: This role can function as a Key Individual Contributor or may have Team Lead or Supervisory engagement with a work group. Additionally, this role may occasionally act as a group coordinator in the absence of the Manager or Director. Requirements (Knowledge, Skills & Abilities): Great Team-working skills with Leadership capability abilities having good verbal and written communication skills. Proven working experience in data analysis, project resource engagement, and cross functional team collaboration. Ability to organize and manage time effectively, demonstrating accountability and dependability for the organization. Ability to safeguard sensitive and/or confidential information for the organization. Self-starter and self-motivated with demonstrated ability to work independently and lead others as needed. Active listening and critical thinking skills with effective judgement and decision making as a contributor and as a leader when needed. Problem-solving skills having accuracy and attention to detail as a contributor and as a leader when needed. Adept at queries, writing reports, and making presentations. Strong mathematical skills to help collect, measure, organize and analyze data. Knowledge of programming languages like SQL, Oracle, R, MATLAB, and Python. Technical proficiency regarding database design development, data models, techniques for data mining, and segmentation. Experience in handling data reporting packages. Proficiency in statistics and the use statistical packages. Adept at using data processing platforms Knowledge of data visualization software like, PowerBI, Tableau, and Qlik. Knowledge of how to create and apply the most accurate algorithms to datasets to find solutions. Minimum Qualifications - Education and Experience: Have an applicable Associate or Bachelor degree in Business, Management, Economics, Math, Statistics, Computer Science, or Technology related fields. Extensive experience (5+ yrs.), critical training completions, related course(s) completion, and pertinent certification(s) may serve to substitute collegiate degree obtainment. Minimum of 3 years’ experience. Technologically advanced skills in all things Microsoft Office Suite (O365). Nice to Have - Noted as a Plus : Advanced Degree -MA, MS, MBA, MPA, etc. Certifications- Six Sigma, PMP, Technical areas, etc. Extensive Knowledge of Microsoft Office Suite (O365). Expertise in programming languages like SQL, Oracle, R, MATLAB, and Python Expertise of statistical packages like Excel, SPSS, SAS to be used for data set analyzing. Expertise with Business Objects and programming. Expertise in multiple operational software Systems. Licensures and Certifications: None required. Essential Capabilities and Work Environment: This position is considered essential and thereby requires, on occasion, that the incumbent work outside of normal operating hours, which may include evenings, weekends, and holidays, as well as during inclement weather and/or times when the city would otherwise be closed. Closing Date/Time: 2024-10-03
Posting expires: October 3, 2024 Salary range: $54,525 - $72,682 General Description and Classification Standards: The Department of Watershed Management (DWM) Sr. Management Analyst will serve as a Subject Matter Expert in all things operationally driven for the organization. As our department deals with large data sets, a lot depends on the Analyst’s ability to glean meaningful insights through performance measuring, metric (KPIs) application, and the strategic interpretation of operational data turning it into useful information that that the organizations can employ in making critical decision and designing strategic plans. Thus, you must have a combination of technical, statistical, and problem-solving skills, as you are expected to engage and collaborate with other organization professionals to progress key business initiatives forward. Supervision Received: This position receives guidance regarding overall mission, short and long-term objectives, scheduling, unusual priorities, and is expected to structure their workday to accomplish established goals for self. This is a G.22 level position which can function as individual contributor, team lead, project lead, or supervisor given the conditional needs of the organization. Essential Duties & Responsibilities: these are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned . Individually or collective as a Team (Potential Supervisory or Team Lead responsibilities), prepare final analysis reports for the stakeholders to understand the data-analysis steps, enabling them to make important decisions based on various facts and trends. Collaborate with programmers, engineers, and management heads to identify process improvement opportunities, propose system modifications, and data governance strategies. Analyze trends that impact the organization. Engage as a resource and in some cases lead for key projects and initiatives. Prepare meaning reports for the management team, finding trends, patterns, and predictions through data analysis. This may require oversight of a team of key resources to achieve such. Significant engagement with critical databases, data systems - reorganizing data in a readable format. Perform analysis to assess quality and meaning of operational data. Filter Data by reviewing reports and performance indicators to identify and correct code problems. Use statistical tools to identify, analyze, and interpret patterns and trends in complex data sets that could be helpful for the diagnosis and prediction. Assign numerical value to essential business functions so that business performance can be assessed and compared over periods of time. Use automated tools to extract operational data from primary and secondary sources, removing corrupted data and fixing coding errors and related problems. Decision Making: Follows standardized procedures and written instructions to accomplish assigned tasks. Applies organizational policies; recommend strategy or policy changes. Leadership Provided: This role can function as a Key Individual Contributor or may have Team Lead or Supervisory engagement with a work group. Additionally, this role may occasionally act as a group coordinator in the absence of the Manager or Director. Requirements (Knowledge, Skills & Abilities): Great Team-working skills with Leadership capability abilities having good verbal and written communication skills. Proven working experience in data analysis, project resource engagement, and cross functional team collaboration. Ability to organize and manage time effectively, demonstrating accountability and dependability for the organization. Ability to safeguard sensitive and/or confidential information for the organization. Self-starter and self-motivated with demonstrated ability to work independently and lead others as needed. Active listening and critical thinking skills with effective judgement and decision making as a contributor and as a leader when needed. Problem-solving skills having accuracy and attention to detail as a contributor and as a leader when needed. Adept at queries, writing reports, and making presentations. Strong mathematical skills to help collect, measure, organize and analyze data. Knowledge of programming languages like SQL, Oracle, R, MATLAB, and Python. Technical proficiency regarding database design development, data models, techniques for data mining, and segmentation. Experience in handling data reporting packages. Proficiency in statistics and the use statistical packages. Adept at using data processing platforms Knowledge of data visualization software like, PowerBI, Tableau, and Qlik. Knowledge of how to create and apply the most accurate algorithms to datasets to find solutions. Minimum Qualifications - Education and Experience: Have an applicable Associate or Bachelor degree in Business, Management, Economics, Math, Statistics, Computer Science, or Technology related fields. Extensive experience (5+ yrs.), critical training completions, related course(s) completion, and pertinent certification(s) may serve to substitute collegiate degree obtainment. Minimum of 3 years’ experience. Technologically advanced skills in all things Microsoft Office Suite (O365). Nice to Have - Noted as a Plus : Advanced Degree -MA, MS, MBA, MPA, etc. Certifications- Six Sigma, PMP, Technical areas, etc. Extensive Knowledge of Microsoft Office Suite (O365). Expertise in programming languages like SQL, Oracle, R, MATLAB, and Python Expertise of statistical packages like Excel, SPSS, SAS to be used for data set analyzing. Expertise with Business Objects and programming. Expertise in multiple operational software Systems. Licensures and Certifications: None required. Essential Capabilities and Work Environment: This position is considered essential and thereby requires, on occasion, that the incumbent work outside of normal operating hours, which may include evenings, weekends, and holidays, as well as during inclement weather and/or times when the city would otherwise be closed. Closing Date/Time: 2024-10-03
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
Posting expires: October 3, 2024 Salary range: $43,920 - $58,542 General Description and Classification Standards: The Department of Watershed Management (DWM) Sr. Data Analyst or Mgmt. Analyst will serve as a key knowledge analyst leading critical initiatives for the department and responsible for all operational facets of the DWM to ensure targeted service levels are met and cost savings are achieved through the optimization of people, processes, and technology. This is a strategic and analytical position responsible for supporting DWM Leadership on all operational engagement, technical initiatives, and key projects. Responsible for ensuring the detail completion of all standard work or assigned task in an organized professional fashion. Communicates effectively and professionally to keep all parties engaged, working towards the common goal. In addition, they organize reporting, plan meetings, and provide updates accordingly. They communicate clearly and concisely, both orally and in writing; establishing and maintain effective working relationships to the benefit of the organization. Supervision Received: This position receives guidance regarding overall mission, short and long-term objectives, scheduling, unusual priorities, and is expected to structure their workday to accomplish established goals for self. This position can work independently or part of a team that collaborates on key initiatives and explores critical technologies for operation progress. Direction received is very general and focuses on strategic objectives and is typically collaborative. Essential Duties & Responsibilities: these are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned . As a key knowledge worker, be committed to work harmoniously with others in the Department and other organizations and ensuring that the day-to-day activities are handled. Develop recommendations to streamline processes, improve resource allocation, and leverage technology. Develop and implement standardized best practices across all workforce functional areas including capacity planning, forecasting, scheduling, and real-time monitoring using a variety of software. Work on cross-functional projects and initiatives using analytical techniques to discover insights that will guide strategic decisions and uncover optimization opportunities. Monitor, record and coordinate daily DWM operations to analyze patterns and historical trends to develop best practices and capacity planning with user divisions. Liaising with departmental teams to identify and define operational requirements, project scope, and objectives; ensuring that all operation needs are met to drive efficiencies throughout. Administer and organize all types of key initiatives, from simple activities to more complex plans, working closely with management. Perform various coordinating tasks, like scheduling and risk management, along with administrative duties, like maintaining documentation and proper filing structure. Have excellent time management and communication skills, as you’ll collaborate with external and internal teams to deliver results on deadlines. Ability to recognize trends that impact the organization, and prepare reports for the management stating trends, patterns, and predictions as to drive operational efficiency. Decision Making: Provides input regarding decisions that impact projects and initiatives. Follows standardized procedures and written instructions to accomplish assigned tasks. Applies organizational policies; recommend strategy or policy changes. Provides guidance as required to less experienced staff, interns, temporary employees, etc. Leadership Provided: Does not have formal supervisory authority over a specified work group. However, routinely provides knowledge-based guidance, and/or training to less experienced staff in relation to projects and key departmental initiatives. Requirements (Knowledge, Skills & Abilities): Good communication, including writing, speaking and active listening. Good business management skills, including organization, planning, time management and prioritization Good problem-solving skills having accuracy and attention to detail. Team-working skills with good verbal and written communication having ability to organize and manage time effectively, demonstrating accountability and dependability. Self-starter, self-motivated with demonstrated ability to work independently. Has critical thinking skills with effective judgement and decision making. Working knowledge and understanding of Microsoft O365. Multitasking skills, ability to work under pressure. Ability to handle deadlines and avoid schedule conflicts Minimum Qualifications - Education and Experience: Have an applicable Associate or Bachelor degree in Business, Management, Economics, Math, Statistics, Computer Science, or Technology related fields. Extensive experience (5+ yrs.), critical training completions, related course(s) completion, and pertinent certification(s) may serve to substitute collegiate degree obtainment. Minimum of 3 years’ experience in project management or administration experience is required. Technologically advanced skills in Microsoft Office Suite (Outlook, Teams, Excel, PPT, Word, Access etc.) Visio, PowerBI, and SharePoint. Nice to Have - Noted as a Plus : Master’s degree in business or technology related field. Advanced degrees in relevant areas are welcomed such as MA, MS, MBA, MPA, etc. Extensive Knowledge in Microsoft Office Suite. Extensive Knowledge of Software Systems-Calabrio, ServiceNow, PowerBI, Hansen, Accela, enQuesta, DextrFlex, and Calabrio. Licensures and Certifications Desired but not required: Six Sigma Project Management Licensures and Certifications: None required. Essential Capabilities and Work Environment: This hybrid work position is considered essential and thereby requires, on occasion, that the incumbent work outside of normal operating hours, which may include evenings, weekends, and holidays, as well as during inclement weather and/or times when the city would otherwise be closed. Closing Date/Time: 2024-10-03
Posting expires: October 3, 2024 Salary range: $43,920 - $58,542 General Description and Classification Standards: The Department of Watershed Management (DWM) Sr. Data Analyst or Mgmt. Analyst will serve as a key knowledge analyst leading critical initiatives for the department and responsible for all operational facets of the DWM to ensure targeted service levels are met and cost savings are achieved through the optimization of people, processes, and technology. This is a strategic and analytical position responsible for supporting DWM Leadership on all operational engagement, technical initiatives, and key projects. Responsible for ensuring the detail completion of all standard work or assigned task in an organized professional fashion. Communicates effectively and professionally to keep all parties engaged, working towards the common goal. In addition, they organize reporting, plan meetings, and provide updates accordingly. They communicate clearly and concisely, both orally and in writing; establishing and maintain effective working relationships to the benefit of the organization. Supervision Received: This position receives guidance regarding overall mission, short and long-term objectives, scheduling, unusual priorities, and is expected to structure their workday to accomplish established goals for self. This position can work independently or part of a team that collaborates on key initiatives and explores critical technologies for operation progress. Direction received is very general and focuses on strategic objectives and is typically collaborative. Essential Duties & Responsibilities: these are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned . As a key knowledge worker, be committed to work harmoniously with others in the Department and other organizations and ensuring that the day-to-day activities are handled. Develop recommendations to streamline processes, improve resource allocation, and leverage technology. Develop and implement standardized best practices across all workforce functional areas including capacity planning, forecasting, scheduling, and real-time monitoring using a variety of software. Work on cross-functional projects and initiatives using analytical techniques to discover insights that will guide strategic decisions and uncover optimization opportunities. Monitor, record and coordinate daily DWM operations to analyze patterns and historical trends to develop best practices and capacity planning with user divisions. Liaising with departmental teams to identify and define operational requirements, project scope, and objectives; ensuring that all operation needs are met to drive efficiencies throughout. Administer and organize all types of key initiatives, from simple activities to more complex plans, working closely with management. Perform various coordinating tasks, like scheduling and risk management, along with administrative duties, like maintaining documentation and proper filing structure. Have excellent time management and communication skills, as you’ll collaborate with external and internal teams to deliver results on deadlines. Ability to recognize trends that impact the organization, and prepare reports for the management stating trends, patterns, and predictions as to drive operational efficiency. Decision Making: Provides input regarding decisions that impact projects and initiatives. Follows standardized procedures and written instructions to accomplish assigned tasks. Applies organizational policies; recommend strategy or policy changes. Provides guidance as required to less experienced staff, interns, temporary employees, etc. Leadership Provided: Does not have formal supervisory authority over a specified work group. However, routinely provides knowledge-based guidance, and/or training to less experienced staff in relation to projects and key departmental initiatives. Requirements (Knowledge, Skills & Abilities): Good communication, including writing, speaking and active listening. Good business management skills, including organization, planning, time management and prioritization Good problem-solving skills having accuracy and attention to detail. Team-working skills with good verbal and written communication having ability to organize and manage time effectively, demonstrating accountability and dependability. Self-starter, self-motivated with demonstrated ability to work independently. Has critical thinking skills with effective judgement and decision making. Working knowledge and understanding of Microsoft O365. Multitasking skills, ability to work under pressure. Ability to handle deadlines and avoid schedule conflicts Minimum Qualifications - Education and Experience: Have an applicable Associate or Bachelor degree in Business, Management, Economics, Math, Statistics, Computer Science, or Technology related fields. Extensive experience (5+ yrs.), critical training completions, related course(s) completion, and pertinent certification(s) may serve to substitute collegiate degree obtainment. Minimum of 3 years’ experience in project management or administration experience is required. Technologically advanced skills in Microsoft Office Suite (Outlook, Teams, Excel, PPT, Word, Access etc.) Visio, PowerBI, and SharePoint. Nice to Have - Noted as a Plus : Master’s degree in business or technology related field. Advanced degrees in relevant areas are welcomed such as MA, MS, MBA, MPA, etc. Extensive Knowledge in Microsoft Office Suite. Extensive Knowledge of Software Systems-Calabrio, ServiceNow, PowerBI, Hansen, Accela, enQuesta, DextrFlex, and Calabrio. Licensures and Certifications Desired but not required: Six Sigma Project Management Licensures and Certifications: None required. Essential Capabilities and Work Environment: This hybrid work position is considered essential and thereby requires, on occasion, that the incumbent work outside of normal operating hours, which may include evenings, weekends, and holidays, as well as during inclement weather and/or times when the city would otherwise be closed. Closing Date/Time: 2024-10-03
Irvine Ranch Water District, CA
Irvine, California, United States
General Description Irvine Ranch Water District is accepting applications for a Visual Communications Analyst in our Communications Department. This position is open until filled, with a first applications review date of August 12, 2024. The District Irvine Ranch Water District (IRWD) is a progressive, values-driven agency, with an international reputation for its leading-edge financial management practices, water recycling program, water use efficiency practices, water banking, urban runoff treatment, and energy generation and storage. Established in 1961 as a California Water District under the provisions of the California Water Code, IRWD is an independent special district serving central Orange County. IRWD provides high-quality drinking water, reliable sewage collection and treatment, ground-breaking recycled water programs, and environmentally sound urban runoff treatment to its customers. As an independent, not-for-profit public agency, IRWD is governed by a publicly elected five-member Board of Directors. The Board is responsible for the District's policies and decision-making. Day-to-day operations are supervised by the General Manager. Additional information can be found at the District's website: www.IRWD.com. IRWD offers excellent benefits and a 9/80 work schedule - with alternate Fridays off. The Position Under general supervision, this position will employ a variety of visual, written, and verbal communication skills to transform ideas and concepts into engaging customer outreach. The position is responsible for creating marketing and public outreach materials including creative and innovative visual communications which will include use of strong layout, design, graphic animation, art direction, and video production skills. The position will also write and edit for District publications, documents and notifications. Ideal Candidate Irvine Ranch Water District is looking for a versatile communicator who has a rare mix of skills and enjoys using all of them. The ideal candidate will possess a balance of verbal and visual skills — including writing, messaging, video editing, and graphic design. He or she will be experienced in public outreach and passionate about engaging with the community. The person hired for this position will be part of a small, close-knit team of communications professionals, including outreach strategists, writers, a digital communications expert, and a graphic designer/photographer. If you love to wrap your head around the details of complex projects and translate them into easy-to-understand outreach materials and presentations, you might be the visual communications analyst IRWD is looking for. Essential Duties and Responsibilities Visuals, Design, Layout and Visual Content Creation: Translate complicated concepts into engaging, easy-to-understand visual communications. Employ creativity and innovation to create a variety of captivating graphic, art and visual components for print and digital outreach and marketing materials on a variety of communication channels. Such materials will include videos, digital animation, social media content , newsletters, signs, postcards, brochures, posters, fliers, charts, displays, maps, presentations, and marketing products. Conceive and interpret ideas and concepts, convert them into visual communications in draft form, present them for review; make revisions and develop a final product. Prepare files for web production, press or other production. Branding and Outreach: Execute or lead the visual branding for District outreach campaigns — using a variety of media and collaborating with staff, consultants, and vendors. Content Development and Distribution : Serve as a writer, content creator and editor for external and internal outreach materials such websites, intranet, presentations, press releases, and other collateral as needed. Write, develop, and coordinate content for District newsletters, and coordinate their production. Collaborate with producers of targeted websites, newsletters, and other publications in the community and in the water industry to maximize the reach and effectiveness of District information content. Message Development, Media Outreach, and Crisis Communication: Develop and distribute effective communications that build brand awareness and customer satisfaction. Craft and deliver emergency communications, news releases, and talking points as needed. Contribute to the development of media and crisis communications content and messages. Monitor and compile relevant daily news reports for distribution. Respond to media inquiries as directed. Community Outreach Events and Engagement: Coordinate and execute events as needed. Research and recommend opportunities for events and community partnerships. Develop marketing materials and manage advertisements. Anticipate and respond to customer questions and concerns. Organize, set up, and staff community events and tours, which often will occur outside of normal business hours, such as evenings, mornings, and weekends. Organize events as needed. Create or order event materials as needed. Emergency Response and Crisis Communication: Respond with prompt communication and other public outreach when local emergencies occur. Serve as a backup to the Public Information Officer and Deputy Public Information Officer as a media spokesperson when required, conducting press briefings, and responding with media inquiries. Other Responsibilities: The Visual Communications Analyst is part of a small, multi-talented communications department and will pitch in as needed on a variety of tasks and projects. Lead or assist with outreach to students and schools. Serve as a department representative on inter-departmental teams. Participate in tours, trips and other tasks and attend meetings and functions on behalf of the District outside of the normal workday, including occasionally on evenings, early mornings, and weekends as necessary. The person hired for this position may occasionally work late hours, early hours, weekdays, Saturdays, and Sundays as required for events, emergencies, and other District needs. Inspire excellence as a participant or leader of team projects. Comply with District safety practices and attend relevant safety training. Perform other related duties as assigned. Knowledge and Abilities: Knowledge of: Public relations and communication practices; principles, methods and techniques of graphic design, illustration, and art/copy layout; video production and editing; computer graphics programs and software, including Adobe Creative Suite (Photoshop, Illustrator, InDesign, etc.); social media and digital marketing (programs, image sizing, best practices, etc.); photo editing; contemporary graphic design trends and practices; standard customer service techniques and practices; crisis-communications techniques; project management; and effective oral presentation. Ability to: Create, develop, produce, and evaluate graphic designs, brochures, displays and other publications; write and edit materials of varying technical complexity; transform complex concepts into practical, easy-to-understand formats; create inspiring slogans and engaging headlines; evaluate work to be done and recommend strategies to accomplish project tasks; use time efficiently, including multi-tasking and prioritizing diverse projects and requests. Must be: Creative, productive, proactive, and enthusiastic about new ideas, with a passion for public service and environmental stewardship. Minimum Education, Training and Experience Education: A combination of education and experience equivalent to a bachelor’s degree in public relations, journalism, graphic design, communications, marketing, or related field. Work experience may be substituted on a year-for-year basis. For degrees obtained outside the U.S., an official equivalency evaluation is required. Experience: Five (5) years of experience in a communications or related position where written, verbal, visual and design skills were used daily, including strong video editing, digital animation, layout, design, and social media outreach skills. A familiarity with copy editing is needed. License: Valid California Class 'C' driver's license is required. Additional Information IRWD Corporate Values Irvine Ranch Water District believes that its values drive the character, culture, and capacity of our organization. IRWD was built on values, and we weave them into the fabric of everything we do. Values are the ingredients in our recipe for both institutional and individual success. They are a code of conduct to promote positive outcomes for others and ourselves. They are more than words on a wall or a website. We live by them every day. We pledge to keep them relevant in an ever-changing world. IRWD's employees enjoy working in a safe, supportive, and nurturing environment where they form strong bonds with fellow employees. To ensure effective communication and promote a collaborative team environment, employees report to work each day in the office or in the field, depending on their positions. The physical and mental demands described below are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Language Ability and Interpersonal Communication : Excellent verbal, written, and public speaking communication skills. Ability to communicate effectively with diverse internal and external audiences and age groups. Effectively and professionally represent the District with outside professionals and the public. Writing, detail-oriented editing, and proofreading ability. Ability to respond effectively to sensitive inquiries or complaints. Ability to make effective and persuasive speeches and presentations on controversial or complex topics. Organized with the ability to multi-task and make decisions independently. Ability to write and/or speak Mandarin Chinese or Korean is a strong plus. Mathematical Ability: Ability to add, subtract, multiply, divide, and calculate percentages, decimals, and fractions. Technology Ability : Intermediate to advanced proficiency with Adobe Creative Suite (Photoshop, Illustrator, InDesign, etc.); intermediate to advanced proficiency with Microsoft Word, Excel, and PowerPoint; familiarity with social media outreach programs, photo editing, website management and graphic programs; ability to use the internet to conduct research. Digital animation skills, multimedia graphic design skills, and familiarity with content management systems (CMS) are strong plusses. Judgment and Situational Reasoning Ability : Ability to use good personal judgment and discretion in all job functions and remain calm in crisis and emergency situations. Ability to use discretion when handling and disseminating sensitive information. Ability to independently manage and organize projects effectively. Physical Requirements : Regularly required to sit, bend, stoop, and stand. Regularly required to lift up to 25 pounds, such as when setting up and taking down displays for special events, or when moving supplies onto and off of storage shelves. Ability to walk up to three (3) miles when conducting tours and events. Environmental Adaptability : Noise level is generally equivalent to a typical office environment. Ability to work in an environment which may expose employee to hazardous materials and environments when conducting tours or responding to emergencies in the field. Occasional visits to construction sites where noise level may be higher than typical office environment. Disaster Service Worker: In accordance with Government Code Section 3100, Irvine Ranch Water District employees, in the event of a disaster, are considered disaster service workers and may be asked to respond accordingly. IRWD offers a comprehensive benefits package for eligible employees and their eligible dependents. These benefits include the following: retirement benefits; medical, dental, vision, and life insurance; anda variety of other benefits. Benefits may vary based on employment status. This benefits overview is intended to be a summary, is not intended to be all-inclusive,and may not be applicable to all employees. Retirement Employees hired on or after January 1, 2013: The District, in compliance with the California Public Employees' Pension Reform Act of 2012 (PEPRA), implemented a third tier for new employees hired on or after January 1, 2013. New employees hired on or after January 1, 2013 who have not been in PERS membership or in membership with a reciprocal retirement system within 6 months of hire date will receive benefits under the California Public Employees Retirement System at a 2 percent at age 62 formula. This formula gradually increases to a maximum benefits of 2.5 percent at age 67. Final compensation calculations will be based on the highest three-year average of regular recurring pay. The District pays the employer's share of these costs. The employee share of the pension cost of 7.50% is paid in full by the employees hired under this formula. Employees hired on or after September 29, 2012 or "Classic" PERS members hired on or after January 1, 2013: On September 24, 2012, the IRWD Board of Directors approved the addition of a second tier to the CalPERS retirement benefits. New employees hired on or after September 29th through December 31, 2012, and employees hired on or after January 1, 2013 who have been in PERS membership or in membership with a reciprocal retirement system, will receive benefits under the California Public Employees Retirement System at 2 percent at age 60 formula. This formula gradually increases to a maximum benefit of 2.418% at age 63. The District pays the employer share of these costs and the employee share of the pension cost of 7% is paid in full by the employees hired under this formula. Final retirement compensation calculations are based on the highest three-year average of regular, recurring pay. IRWDdoes not participate or pay into Social Security except for the Medicare portion. Medical Insurance IRWD contracts with CalPERS for medical insurance coverage. Employees may elect coverage from a variety of PPO and HMO plans. The employee and District contribution for health insurance varies by plan.Coverage is effective the first day of the month following the date of hire. Dental Insurance IRWD contracts with Delta Dental for dental coverage.IRWD pays 100% of the premium for dental coverage for eligible employees and their eligible dependents. Coverage is effective the first day of the month following the date of hire. Vision Insurance IRWD contracts with the EyeMed for vision coverage. IRWD pays 100% of the premium for vision coverage for eligible employees and their eligible dependents. Coverage is effective the first day of the month following the date of hire. Life Insurance Elgible employees are provided with life insurance coverage equal to three or four times their annual salary, depending on their level of compensation. Eligible dependents are also covered for a flat benefit amount. Coverage is effective the first day of the month following the date of hire. Deferred Compensation Participation in adeferred compensation plan is available through Empower Retirement. Enrollment is voluntary and contributions are employee-paid and subject to IRS limits. The District matches employee contributions up to 3% of base pay after 1 year of employment. Paid Vacation Eligible employees begin accruing vacation benefits at the rate of 80 hours per year for the first 5 years of employment. Employees accrue 120 hours per year after 5 years of employment and 160 hours per year after 10 years of employment. Paid Holidays The District offers 11 scheduled paid holidaysplus one personal holiday per year. Sick Leave Eligible employees accrue 96 hours of sick leave annually. Flexible Spending Accounts Eligible employees may elect to participate in the District's Flex Advantage program. This program allows employees to deposit pre-tax dollars into special accounts to be used for a variety of purposes, including paying for qualified miscellaneous health care expenses and dependent care expenses. IRWD contracts with a third party administer to process payments from employee accounts using claim forms or a Flex Spending debit card. Educational Assistance The District will share in the pre-approved educational costs of tuition and books for employees who wish to attend college or take certification classes.
General Description Irvine Ranch Water District is accepting applications for a Visual Communications Analyst in our Communications Department. This position is open until filled, with a first applications review date of August 12, 2024. The District Irvine Ranch Water District (IRWD) is a progressive, values-driven agency, with an international reputation for its leading-edge financial management practices, water recycling program, water use efficiency practices, water banking, urban runoff treatment, and energy generation and storage. Established in 1961 as a California Water District under the provisions of the California Water Code, IRWD is an independent special district serving central Orange County. IRWD provides high-quality drinking water, reliable sewage collection and treatment, ground-breaking recycled water programs, and environmentally sound urban runoff treatment to its customers. As an independent, not-for-profit public agency, IRWD is governed by a publicly elected five-member Board of Directors. The Board is responsible for the District's policies and decision-making. Day-to-day operations are supervised by the General Manager. Additional information can be found at the District's website: www.IRWD.com. IRWD offers excellent benefits and a 9/80 work schedule - with alternate Fridays off. The Position Under general supervision, this position will employ a variety of visual, written, and verbal communication skills to transform ideas and concepts into engaging customer outreach. The position is responsible for creating marketing and public outreach materials including creative and innovative visual communications which will include use of strong layout, design, graphic animation, art direction, and video production skills. The position will also write and edit for District publications, documents and notifications. Ideal Candidate Irvine Ranch Water District is looking for a versatile communicator who has a rare mix of skills and enjoys using all of them. The ideal candidate will possess a balance of verbal and visual skills — including writing, messaging, video editing, and graphic design. He or she will be experienced in public outreach and passionate about engaging with the community. The person hired for this position will be part of a small, close-knit team of communications professionals, including outreach strategists, writers, a digital communications expert, and a graphic designer/photographer. If you love to wrap your head around the details of complex projects and translate them into easy-to-understand outreach materials and presentations, you might be the visual communications analyst IRWD is looking for. Essential Duties and Responsibilities Visuals, Design, Layout and Visual Content Creation: Translate complicated concepts into engaging, easy-to-understand visual communications. Employ creativity and innovation to create a variety of captivating graphic, art and visual components for print and digital outreach and marketing materials on a variety of communication channels. Such materials will include videos, digital animation, social media content , newsletters, signs, postcards, brochures, posters, fliers, charts, displays, maps, presentations, and marketing products. Conceive and interpret ideas and concepts, convert them into visual communications in draft form, present them for review; make revisions and develop a final product. Prepare files for web production, press or other production. Branding and Outreach: Execute or lead the visual branding for District outreach campaigns — using a variety of media and collaborating with staff, consultants, and vendors. Content Development and Distribution : Serve as a writer, content creator and editor for external and internal outreach materials such websites, intranet, presentations, press releases, and other collateral as needed. Write, develop, and coordinate content for District newsletters, and coordinate their production. Collaborate with producers of targeted websites, newsletters, and other publications in the community and in the water industry to maximize the reach and effectiveness of District information content. Message Development, Media Outreach, and Crisis Communication: Develop and distribute effective communications that build brand awareness and customer satisfaction. Craft and deliver emergency communications, news releases, and talking points as needed. Contribute to the development of media and crisis communications content and messages. Monitor and compile relevant daily news reports for distribution. Respond to media inquiries as directed. Community Outreach Events and Engagement: Coordinate and execute events as needed. Research and recommend opportunities for events and community partnerships. Develop marketing materials and manage advertisements. Anticipate and respond to customer questions and concerns. Organize, set up, and staff community events and tours, which often will occur outside of normal business hours, such as evenings, mornings, and weekends. Organize events as needed. Create or order event materials as needed. Emergency Response and Crisis Communication: Respond with prompt communication and other public outreach when local emergencies occur. Serve as a backup to the Public Information Officer and Deputy Public Information Officer as a media spokesperson when required, conducting press briefings, and responding with media inquiries. Other Responsibilities: The Visual Communications Analyst is part of a small, multi-talented communications department and will pitch in as needed on a variety of tasks and projects. Lead or assist with outreach to students and schools. Serve as a department representative on inter-departmental teams. Participate in tours, trips and other tasks and attend meetings and functions on behalf of the District outside of the normal workday, including occasionally on evenings, early mornings, and weekends as necessary. The person hired for this position may occasionally work late hours, early hours, weekdays, Saturdays, and Sundays as required for events, emergencies, and other District needs. Inspire excellence as a participant or leader of team projects. Comply with District safety practices and attend relevant safety training. Perform other related duties as assigned. Knowledge and Abilities: Knowledge of: Public relations and communication practices; principles, methods and techniques of graphic design, illustration, and art/copy layout; video production and editing; computer graphics programs and software, including Adobe Creative Suite (Photoshop, Illustrator, InDesign, etc.); social media and digital marketing (programs, image sizing, best practices, etc.); photo editing; contemporary graphic design trends and practices; standard customer service techniques and practices; crisis-communications techniques; project management; and effective oral presentation. Ability to: Create, develop, produce, and evaluate graphic designs, brochures, displays and other publications; write and edit materials of varying technical complexity; transform complex concepts into practical, easy-to-understand formats; create inspiring slogans and engaging headlines; evaluate work to be done and recommend strategies to accomplish project tasks; use time efficiently, including multi-tasking and prioritizing diverse projects and requests. Must be: Creative, productive, proactive, and enthusiastic about new ideas, with a passion for public service and environmental stewardship. Minimum Education, Training and Experience Education: A combination of education and experience equivalent to a bachelor’s degree in public relations, journalism, graphic design, communications, marketing, or related field. Work experience may be substituted on a year-for-year basis. For degrees obtained outside the U.S., an official equivalency evaluation is required. Experience: Five (5) years of experience in a communications or related position where written, verbal, visual and design skills were used daily, including strong video editing, digital animation, layout, design, and social media outreach skills. A familiarity with copy editing is needed. License: Valid California Class 'C' driver's license is required. Additional Information IRWD Corporate Values Irvine Ranch Water District believes that its values drive the character, culture, and capacity of our organization. IRWD was built on values, and we weave them into the fabric of everything we do. Values are the ingredients in our recipe for both institutional and individual success. They are a code of conduct to promote positive outcomes for others and ourselves. They are more than words on a wall or a website. We live by them every day. We pledge to keep them relevant in an ever-changing world. IRWD's employees enjoy working in a safe, supportive, and nurturing environment where they form strong bonds with fellow employees. To ensure effective communication and promote a collaborative team environment, employees report to work each day in the office or in the field, depending on their positions. The physical and mental demands described below are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Language Ability and Interpersonal Communication : Excellent verbal, written, and public speaking communication skills. Ability to communicate effectively with diverse internal and external audiences and age groups. Effectively and professionally represent the District with outside professionals and the public. Writing, detail-oriented editing, and proofreading ability. Ability to respond effectively to sensitive inquiries or complaints. Ability to make effective and persuasive speeches and presentations on controversial or complex topics. Organized with the ability to multi-task and make decisions independently. Ability to write and/or speak Mandarin Chinese or Korean is a strong plus. Mathematical Ability: Ability to add, subtract, multiply, divide, and calculate percentages, decimals, and fractions. Technology Ability : Intermediate to advanced proficiency with Adobe Creative Suite (Photoshop, Illustrator, InDesign, etc.); intermediate to advanced proficiency with Microsoft Word, Excel, and PowerPoint; familiarity with social media outreach programs, photo editing, website management and graphic programs; ability to use the internet to conduct research. Digital animation skills, multimedia graphic design skills, and familiarity with content management systems (CMS) are strong plusses. Judgment and Situational Reasoning Ability : Ability to use good personal judgment and discretion in all job functions and remain calm in crisis and emergency situations. Ability to use discretion when handling and disseminating sensitive information. Ability to independently manage and organize projects effectively. Physical Requirements : Regularly required to sit, bend, stoop, and stand. Regularly required to lift up to 25 pounds, such as when setting up and taking down displays for special events, or when moving supplies onto and off of storage shelves. Ability to walk up to three (3) miles when conducting tours and events. Environmental Adaptability : Noise level is generally equivalent to a typical office environment. Ability to work in an environment which may expose employee to hazardous materials and environments when conducting tours or responding to emergencies in the field. Occasional visits to construction sites where noise level may be higher than typical office environment. Disaster Service Worker: In accordance with Government Code Section 3100, Irvine Ranch Water District employees, in the event of a disaster, are considered disaster service workers and may be asked to respond accordingly. IRWD offers a comprehensive benefits package for eligible employees and their eligible dependents. These benefits include the following: retirement benefits; medical, dental, vision, and life insurance; anda variety of other benefits. Benefits may vary based on employment status. This benefits overview is intended to be a summary, is not intended to be all-inclusive,and may not be applicable to all employees. Retirement Employees hired on or after January 1, 2013: The District, in compliance with the California Public Employees' Pension Reform Act of 2012 (PEPRA), implemented a third tier for new employees hired on or after January 1, 2013. New employees hired on or after January 1, 2013 who have not been in PERS membership or in membership with a reciprocal retirement system within 6 months of hire date will receive benefits under the California Public Employees Retirement System at a 2 percent at age 62 formula. This formula gradually increases to a maximum benefits of 2.5 percent at age 67. Final compensation calculations will be based on the highest three-year average of regular recurring pay. The District pays the employer's share of these costs. The employee share of the pension cost of 7.50% is paid in full by the employees hired under this formula. Employees hired on or after September 29, 2012 or "Classic" PERS members hired on or after January 1, 2013: On September 24, 2012, the IRWD Board of Directors approved the addition of a second tier to the CalPERS retirement benefits. New employees hired on or after September 29th through December 31, 2012, and employees hired on or after January 1, 2013 who have been in PERS membership or in membership with a reciprocal retirement system, will receive benefits under the California Public Employees Retirement System at 2 percent at age 60 formula. This formula gradually increases to a maximum benefit of 2.418% at age 63. The District pays the employer share of these costs and the employee share of the pension cost of 7% is paid in full by the employees hired under this formula. Final retirement compensation calculations are based on the highest three-year average of regular, recurring pay. IRWDdoes not participate or pay into Social Security except for the Medicare portion. Medical Insurance IRWD contracts with CalPERS for medical insurance coverage. Employees may elect coverage from a variety of PPO and HMO plans. The employee and District contribution for health insurance varies by plan.Coverage is effective the first day of the month following the date of hire. Dental Insurance IRWD contracts with Delta Dental for dental coverage.IRWD pays 100% of the premium for dental coverage for eligible employees and their eligible dependents. Coverage is effective the first day of the month following the date of hire. Vision Insurance IRWD contracts with the EyeMed for vision coverage. IRWD pays 100% of the premium for vision coverage for eligible employees and their eligible dependents. Coverage is effective the first day of the month following the date of hire. Life Insurance Elgible employees are provided with life insurance coverage equal to three or four times their annual salary, depending on their level of compensation. Eligible dependents are also covered for a flat benefit amount. Coverage is effective the first day of the month following the date of hire. Deferred Compensation Participation in adeferred compensation plan is available through Empower Retirement. Enrollment is voluntary and contributions are employee-paid and subject to IRS limits. The District matches employee contributions up to 3% of base pay after 1 year of employment. Paid Vacation Eligible employees begin accruing vacation benefits at the rate of 80 hours per year for the first 5 years of employment. Employees accrue 120 hours per year after 5 years of employment and 160 hours per year after 10 years of employment. Paid Holidays The District offers 11 scheduled paid holidaysplus one personal holiday per year. Sick Leave Eligible employees accrue 96 hours of sick leave annually. Flexible Spending Accounts Eligible employees may elect to participate in the District's Flex Advantage program. This program allows employees to deposit pre-tax dollars into special accounts to be used for a variety of purposes, including paying for qualified miscellaneous health care expenses and dependent care expenses. IRWD contracts with a third party administer to process payments from employee accounts using claim forms or a Flex Spending debit card. Educational Assistance The District will share in the pre-approved educational costs of tuition and books for employees who wish to attend college or take certification classes.