BART
Oakland, California, United States
Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary Pay Rate SEIU Maint Worker III Step 76: $39.48/hour to Step 99: $51.61/hour Starting hourly rate will be $39.48/hour (Step 76) for external candidates Reports To Variable Current Assignment This announcement will be used to establish an eligibility list of qualified candidates. Under general supervision, performs skilled preventive maintenance, troubleshooting, primary and some secondary repair, and modification to a variety of electronic and electro-mechanical equipment and components found in revenue vehicles; performs related work as assigned. Selection Process This is a SEIU Local 1021 Bargaining unit position. However, All SEIU members must follow the "Bid Form Process", failure to comply will invalidate an employee's application. The selection process will include a screening for minimum qualifications as listed in this posting and may additionally involve a skills/performance test, written exam, and/or a panel interview. Outside applicants will not be considered until all employees who have applied have been considered first. Application Process All SEIU Local 1021 members MUST submit their bid forms in the bid box. Failure to comply may invalidate the employee's bid. Current Non-SEIU employees are strongly encouraged to apply online, either at www.bart.gov/jobs, or on WebBART. Current Non-SEIU employees may also apply using a BART paper application by delivering the completed form to the Human Resources Department, or by mailing it to P. O. Box 12688, Oakland, CA 94604-2688. On line or paper applications are considered to provide supplemental information and should not be considered a substitution for the bid form itself. Applications must be complete by the closing date and time listed on the job announcement. Examples of Duties Following a pre-established schedule, performs preventive maintenance, testing and adjustment of electronic and related electro-mechanical systems found on transit vehicles, including those associated with propulsion, train control, brake control, air conditioning, annunciation, communications, door control, lighting, and auxiliary electrical supply. Troubleshoots and performs primary maintenance on such systems, removing and replacing components as required to enable vehicles to be returned to revenue service. Responds to and assesses transit vehicle operating problems in the field. Makes field repairs to vehicles, provides technical information to central operations and maintenance control staff regarding equipment status and safety. Performs major repair of vehicles involved in accidents. Performs modifications to revenue vehicle electronic and electro-mechanical systems, as directed by engineering and supervisory staff. Suggests improvements and works with engineering and other maintenance staff regarding modifications. Uses diagnostic test equipment and precision measuring devices in the course of the work; may fabricate new testing equipment as required for use on new components and systems. Performs secondary dismantling and repair of electronic and electro-mechanical systems. Verifies performance of new or modified systems or equipment. Works closely with transit vehicle mechanics in troubleshooting problems and performing primary repairs. Reads and interprets diagrams, engineering drawings, manuals, schematics and work orders. Measures, tests and inspects completed work to confirm adherence to specifications. Documents work performed and parts and materials used; follows specified safety procedures. Minimum Qualifications Education Associate in Science degree in electronics from an accredited community college or an Electronics Credential from an accredited electronics certificate program, or its equivalent (i.e., completion of a military electronics training program). Substitution Four (4) years of verifiable full-time work experience in electronic maintenance (troubleshooting, repair, and maintenance of electronic and/or electro-mechanical equipment) can be substituted for the education. Other Requirements : Must possess adequate color vision and be physically capable of working in confining workspaces and lifting equipment weighing up to 70 pounds. Must be willing to work weekends, holidays, off hours shifts and occasional emergency overtime. Must be able to climb ladders to perform railcar maintenance work. Knowledge and Skills Knowledge of : Basic operating principles of analog and digital electronics, electrical and electronic circuitry, and associated mechanical mechanisms, methods, equipment and materials used in the primary maintenance and repair of a variety of electronic and electro-mechanical systems, components and equipment. Use and care of testing and power and hand tools of the trade. Troubleshooting and diagnostic techniques. Shop arithmetic as required for the trade. Safety practices pertaining to the work. Skill in : Diagnosing and repairing operational problems in a variety of electronic and electro-mechanical systems, components and equipment. Performing preventive maintenance on and modifications to electronic systems and components. Reading and interpreting engineering drawings, diagrams, manuals and work orders. Using and maintaining hand and power tools and testing equipment of the trade. Understanding and following oral and written directions. Maintaining accurate records of work performed and materials used. Establishing and maintaining effective working relationships with those contacted in the course of the work. Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Classic Members) 2% @ 62 (PEPRA Members) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 10 observed holidays and 3 floating holidays Life Insurance w/ ability to obtain additional coverage Accidental Death and Dismemberment (AD&D) Insurance Survivor Benefits through BART Short-Term Disability Insurance Long-Term Disability Insurance Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: 5/24/2024 11:59 PM Pacific
Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary Pay Rate SEIU Maint Worker III Step 76: $39.48/hour to Step 99: $51.61/hour Starting hourly rate will be $39.48/hour (Step 76) for external candidates Reports To Variable Current Assignment This announcement will be used to establish an eligibility list of qualified candidates. Under general supervision, performs skilled preventive maintenance, troubleshooting, primary and some secondary repair, and modification to a variety of electronic and electro-mechanical equipment and components found in revenue vehicles; performs related work as assigned. Selection Process This is a SEIU Local 1021 Bargaining unit position. However, All SEIU members must follow the "Bid Form Process", failure to comply will invalidate an employee's application. The selection process will include a screening for minimum qualifications as listed in this posting and may additionally involve a skills/performance test, written exam, and/or a panel interview. Outside applicants will not be considered until all employees who have applied have been considered first. Application Process All SEIU Local 1021 members MUST submit their bid forms in the bid box. Failure to comply may invalidate the employee's bid. Current Non-SEIU employees are strongly encouraged to apply online, either at www.bart.gov/jobs, or on WebBART. Current Non-SEIU employees may also apply using a BART paper application by delivering the completed form to the Human Resources Department, or by mailing it to P. O. Box 12688, Oakland, CA 94604-2688. On line or paper applications are considered to provide supplemental information and should not be considered a substitution for the bid form itself. Applications must be complete by the closing date and time listed on the job announcement. Examples of Duties Following a pre-established schedule, performs preventive maintenance, testing and adjustment of electronic and related electro-mechanical systems found on transit vehicles, including those associated with propulsion, train control, brake control, air conditioning, annunciation, communications, door control, lighting, and auxiliary electrical supply. Troubleshoots and performs primary maintenance on such systems, removing and replacing components as required to enable vehicles to be returned to revenue service. Responds to and assesses transit vehicle operating problems in the field. Makes field repairs to vehicles, provides technical information to central operations and maintenance control staff regarding equipment status and safety. Performs major repair of vehicles involved in accidents. Performs modifications to revenue vehicle electronic and electro-mechanical systems, as directed by engineering and supervisory staff. Suggests improvements and works with engineering and other maintenance staff regarding modifications. Uses diagnostic test equipment and precision measuring devices in the course of the work; may fabricate new testing equipment as required for use on new components and systems. Performs secondary dismantling and repair of electronic and electro-mechanical systems. Verifies performance of new or modified systems or equipment. Works closely with transit vehicle mechanics in troubleshooting problems and performing primary repairs. Reads and interprets diagrams, engineering drawings, manuals, schematics and work orders. Measures, tests and inspects completed work to confirm adherence to specifications. Documents work performed and parts and materials used; follows specified safety procedures. Minimum Qualifications Education Associate in Science degree in electronics from an accredited community college or an Electronics Credential from an accredited electronics certificate program, or its equivalent (i.e., completion of a military electronics training program). Substitution Four (4) years of verifiable full-time work experience in electronic maintenance (troubleshooting, repair, and maintenance of electronic and/or electro-mechanical equipment) can be substituted for the education. Other Requirements : Must possess adequate color vision and be physically capable of working in confining workspaces and lifting equipment weighing up to 70 pounds. Must be willing to work weekends, holidays, off hours shifts and occasional emergency overtime. Must be able to climb ladders to perform railcar maintenance work. Knowledge and Skills Knowledge of : Basic operating principles of analog and digital electronics, electrical and electronic circuitry, and associated mechanical mechanisms, methods, equipment and materials used in the primary maintenance and repair of a variety of electronic and electro-mechanical systems, components and equipment. Use and care of testing and power and hand tools of the trade. Troubleshooting and diagnostic techniques. Shop arithmetic as required for the trade. Safety practices pertaining to the work. Skill in : Diagnosing and repairing operational problems in a variety of electronic and electro-mechanical systems, components and equipment. Performing preventive maintenance on and modifications to electronic systems and components. Reading and interpreting engineering drawings, diagrams, manuals and work orders. Using and maintaining hand and power tools and testing equipment of the trade. Understanding and following oral and written directions. Maintaining accurate records of work performed and materials used. Establishing and maintaining effective working relationships with those contacted in the course of the work. Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Classic Members) 2% @ 62 (PEPRA Members) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 10 observed holidays and 3 floating holidays Life Insurance w/ ability to obtain additional coverage Accidental Death and Dismemberment (AD&D) Insurance Survivor Benefits through BART Short-Term Disability Insurance Long-Term Disability Insurance Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: 5/24/2024 11:59 PM Pacific
City of Vallejo
Vallejo, California, United States
Description THE POSITION This recruitment is being conducted to fill four full-time vacancies. The list established by this recruitment may be used to fill future full-time, part-time, limited term, and temporary vacancies for up to one year. The City of Vallejo is seeking candidates for four Senior Water Distribution Technician positions, as collaborative members of the City's Water Department. Senior Water Distribution Technicians are responsible for leading, overseeing, and participating in the more complex and difficult work of staff responsible for providing installation and maintenance services of water distribution systems. While not required, specialized training in or welding experience is highly desirable. DISTINGUISHING CHARACTERISTICS The Senior Water Distribution Technician is the lead and advanced journey level in the series. It differs from Water Distribution Technician in that the Senior acts as the lead worker and performs duties and tasks that are the most complex and advanced in the water distribution maintenance field. The Senior Water Distribution Technician is distinguished from the Utility Supervisor in that the Senior only provides lead/direct supervision for the work performed on an assigned crew whereas the Supervisor is a full supervisory class responsible for the full range of direct supervisory responsibilities. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from a higher level supervisory or management position. Exercises technical and functional direct supervision over lower-level water distribution staff. THE DEPARTMENT The Vallejo Water Department is a dynamic organization engaged in growth and positive change for the benefit of our customers and community. The Department provides potable water to 121,000 customers through a highly complex system including multiple raw water sources, three treatment plants, a Sludge Dewatering Facility, 600 miles of distribution pipes, 8 pressure zones, 27 pump stations, and 37,000 service connections. Vallejo Water is a Treatment-5/Distribution-5 system. In 2017, Vallejo water services transitioned from a division of Public Works, to a standalone Water Department reporting directly to the City Manager. This change gives drinking water-related operations and issues greater visibility and strategic direction for the benefit of rate-payers. The Water Department's strategic goals include: infrastructure reliability, public trust, sustainability, organizational performance, and financial viability. The Water Department has six Divisions: Water Treatment, Engineering, Distribution, Watershed and Facilities Management, and Administration/Conservation. The Water Quality Division of the Water Department is an important stakeholder in projects unfolding in Vallejo and the Advance Water Treatment Plant Operator is a key member of the team. THE CITY OF VALLEJO The City of Vallejo is located in Solano County and has a population of approximately 121,000 residents. Vallejo is a rapidly changing, highly diverse community located midway between the cities of San Francisco and Sacramento. It is a friendly, active waterfront community that attracts innovative, hardworking people and takes great pride in its 148-year history and maritime heritage. Residents of Vallejo are situated to take advantage of the best of what the area has to offer. Golf, museums, performing arts, boutique shopping, brewpubs and a wide selection of restaurants are all available in Vallejo. Residents and visitors alike enjoy Vallejo's delightful historical downtown area, weekly downtown farmer's market, and beautifully restored Victorian homes and business facades. Vallejo is also home to Six Flags Discovery Kingdom, one of America's only combination wildlife, oceanarium and theme parks. Essential Functions EXAMPLES OF IMPORTANT RESPONSIBILITIES AND DUTIES - Important responsibilities and duties may include, but are not limited to, the following: Lead, plan, train, and review the work of staff responsible for providing the installation, replacement, repair, and maintenance of water distribution systems. Plan, direct, and participate in the installation, connection, maintenance, repair, relocation and testing of water mains, service lines, meters, valves, pumps, f, valves, fire services and hydrants, taps, backflow prevention devices and other associated water distribution facilities, including tanks and reservoirs. Cut and fit pipes, make water main taps, detect leaks and notify customers; certify backflow devices. Survey various areas of the water distribution system; locate and repair leaks in water distribution lines; check for potential hazards or contamination; take appropriate action as required. Estimate time, materials, and equipment required for jobs assigned; requisition materials as required. Train assigned employees in their area of work in maintenance and repair methods, techniques, and in the set-up and use of equipment. Operate construction equipment, power tools, and moderately heavy and light mechanical equipment including dump trucks, backhoe, wheel and track front-end loader, grader, paving machine, forklift, boom truck, compressors, jackhammer, tapping machine, wacker (compaction equipment), paint sprayers, sand-blasters, concrete saws, welding equipment and various other types of equipment; load, unload and operate pick-ups, trucks and truck-trailer combinations to transport maintenance supplies, materials, and equipment; maintain hand and power tools and assigned equipment; assign and/or perform preventative maintenance on equipment and tools as required. Assign the performance of preventative maintenance on equipment and tools as required. Perform heavy physical labor. Locate water-related infrastructure with electronic locating equipment. Perform welding on water mains and other equipment as required; perform welding in the cutting, repair and fabrication of equipment, tools, parts and fixtures. Perform light building maintenance on pump stations, plant buildings, tanks and reservoirs, including light carpentry, masonry and concrete work. Complete all paperwork related to work orders, work performed, resources ordered/used, timesheets, training reports, safety reports, etc. Ensure the adherence to safe work policies and procedures; utilize proper safety precautions related to all work performed. Perform the full range of duties assigned in the assigned area of work. Oversee and verify the work of assigned employees for accuracy, proper work methods, techniques, and compliance with applicable standards and specifications and safety protocols. Respond to public inquiries in a courteous manner by providing information within the area of assignment; resolve complaints in an efficient and timely manner. Participate in, respond to, and be available for emergency call-outs for periods of up to one week at a time. Respond to emergency call outs within one hour when assigned to standby duty. Perform related duties and responsibilities as required. Minimum Qualifications/Knowledge, Skills & Abilities QUALIFICATIONS Knowledge of : Principles and practices of general water line installation and maintenance activities. Operations, services and activities of a water distribution system maintenance program including standard water sample collection. Principles of lead supervision and training. Methods and techniques of construction, maintenance, and repair related to the area of work assigned. Basic mathematical operations such as addition, subtraction, multiplication, division, fractions, and percentages. General use, purpose and maintenance of hand tools. Mechanical and hydraulic principles. Techniques, equipment and materials used in street and sidewalk maintenance and repair. Operational characteristics of mechanical equipment and tools used in the area of work assigned. Cutting torch principles and techniques. Occupational hazards and standard work safety practices necessary in the area of work assigned, including city policies and procedures and local, state and federal regulatory requirements regarding workplace safety. Local, state and federal regulatory requirements related to drinking water, storm water and any other similar water related mandates. Principles and procedures of record keeping. Computer use and associated programs used by the department. Ability to : Lead, organize, and review the work of water distribution staff in the area of work assigned. Independently perform the most difficult maintenance, construction, and repair work in the area of work assigned. Use, maintain, and repair automated and mechanical water meters. Participate in, respond to, and be available for emergency call outs for periods up to one week at a time. Interpret, explain and enforce department policies and procedures within assigned crew. Operate a variety of equipment in a safe and effective manner. Perform preventive maintenance on mechanical equipment as required. Work independently in the absence of supervision. Use, operate and care for hand tools, power tools, and mechanical equipment in a safe and efficient manner. Proficiently and safely operate construction equipment related to the construction trades; perform maintenance and repairs on tools and equipment. Read and interpret maps, sketches, drawings, specifications, and technical manuals. Perform a variety of semi-skilled and skilled duties in water distribution facility repair and installation. Perform a variety of manual tasks for extended periods of time and in unfavorable weather conditions. Perform heavy manual labor. Apply good judgment and practical knowledge to resolve unusual or irregular problems in the area of work assigned. Perform duties in a manner to maximize public safety in the area of work assigned. Understand and follow oral and written instructions. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work including the general public. Professionally and diplomatically respond to questions and comments from the public and city staff, including subordinates and superiors. Lift 100 pounds. Experience and Training Guidelines Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience : Three years' experience performing journey level water distribution system work preferably within a public agency; OR, one year as a Water Distribution Technician with the City of Vallejo. Training : Specialized training in water distribution, operation, and maintenance may substitute for one year of the required experience. License or Certificate Possession of a valid California Class A driver license at the time of appointment. License must have the following endorsement: air brakes and manual transmission. Additional endorsements for tanker and hazmat at the time of appointment are highly desirable. Individuals must understand that the City may require Class A drivers acquire such additional endorsements during the course of their employment. Individuals who do not meet this requirement due to a physical disability will be reviewed on a case-by-case basis. Possession of a Backflow Prevention Device General Tester Certificate issued by the American Water Works Association California Nevada Section (AWWA-Cal-Nev. Section) and/or the Northern California Backflow Prevention Association (NCBPA). Possession of a Water Distribution Operator Grade D2 Certificate issued by the State of California Water Resources Control Board. Possession of a Cross Connection Control Program Specialist Certificate issued by the American Water Works Association California Nevada Section (AWWA-Cal-Nev. Section) and/or the Northern California Backflow Prevention Association (NCBPA). *Any license, certification, or registration required for this position shall be maintained (i.e. active and in good standing) at all times during employment with City of Vallejo. For continued employment with City of Vallejo, you must maintain such license, certification, or registration to meet the minimum qualifications of this position. OTHER REQUIREMENTS Must be medically approved for wearing a Self-Contained Breathing Apparatus (SCBA), and remain shaven of facial hair at all times as required to wear respiratory protection equipment. Must maintain the ability to perform required duties while wearing SCBA. Must be able to work safety while wearing Personal Protective Equipment (PPE). Work on an unscheduled basis for emergency situations; must be willing to work any day and any shift within a 24-hour period as assigned, including rotations, holidays, weekends and overtime as needed. Must be able to pass a stringent background check to enter the Travis Air Force Base Water facility. Additional Information SUPPLEMENTAL INFORMATION Working Conditions Must possess physical characteristics to perform the critical and important duties of the class, including sufficient physical agility to work in high or confined spaces. Must be willing to work outdoors in a variety of weather conditions and work overtime as needed. The Recruitment & Selection Process Applications are due by 5:00 P.M. on Monday, May 20, 2024. Applicants must submit a completed City of Vallejo online application, including all responses to the Supplemental Questionnaire (Resume/Cover Letter Optional), by the posted deadline in order to be considered. NOTE: If you have problems creating a user account, obtaining your already created account information, or submitting your online application, please contact governmentjobs.com applicant support directly at 855-524-5627. City of Vallejo staff are unable to assist with these issues. Applications will be screened for overall qualifications the week of May 20, 2024. Applicants who meet the minimum qualifications will have their supplemental responses scored by subject matter experts the week of May 20, 2024. The most qualified applicants from the scoring of the supplemental questions will be invited for an Oral Panel Interview. Oral Panel Interviews are tentatively scheduled to take place the week of June 10, 2024. Oral Panel Interviews are weighted at 100% of the candidates' score. Candidates must achieve a minimum passing score of 70%. Those achieving 70% or higher will be placed on the Register of Eligibles (eligible list) and may be considered to fill positions for up to one year. The City reserves the right to limit the number of candidates to those determined to be best qualified based upon all requested application materials, including training and experience, current resume, and responses to supplemental questions. Candidates placed on the Register of Eligibles (eligible list) will be referred to the department for final interviews based on their performance in the exam. The number of candidates referred for a hiring interview is at the discretion of the hiring department. REASONABLE ACCOMMODATIONS The City of Vallejo is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application, assessment or selection process may contact the Human Resources Department to request an accommodation. Please contact Sukari Dixon at (707) 648-4398 or send an email to: sukari.dixon@cityofvallejo.net no later than May 17, 2024 at 5:00 p.m. PRIOR TO HIRE The selected candidate will be required to: 1) Submit to reference checks 2) Submit to and successfully pass a pre-employment background check, including fingerprint check. 3) Successfully complete a job-related pre-placement medical exam. 4) Provide proof of legal right to work in the United States. Disaster Service Workers - All City of Vallejo ("City") employees are designated Disaster Service Workers ("DSW") by state law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all DSW-related training as assigned and to return to work as ordered in the event of an emergency. Veteran's Preference - Veteran's preference points will be applied in accordance with Civil Service Rule 24. A copy of the DD 214 form must be filed at time of application. Equal Opportunity Employer (EOE ) - The City of Vallejo is an Equal Opportunity Employer. It is the policy of the City of Vallejo to provide equal employment opportunity for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non-job-related factors. Note: The provisions in this bulletin do not constitute a contract, expressed or implied, and any provisions contained in this bulletin may be modified or revoked without notice. Closing Date/Time: 5/20/2024 5:00 PM Pacific
Description THE POSITION This recruitment is being conducted to fill four full-time vacancies. The list established by this recruitment may be used to fill future full-time, part-time, limited term, and temporary vacancies for up to one year. The City of Vallejo is seeking candidates for four Senior Water Distribution Technician positions, as collaborative members of the City's Water Department. Senior Water Distribution Technicians are responsible for leading, overseeing, and participating in the more complex and difficult work of staff responsible for providing installation and maintenance services of water distribution systems. While not required, specialized training in or welding experience is highly desirable. DISTINGUISHING CHARACTERISTICS The Senior Water Distribution Technician is the lead and advanced journey level in the series. It differs from Water Distribution Technician in that the Senior acts as the lead worker and performs duties and tasks that are the most complex and advanced in the water distribution maintenance field. The Senior Water Distribution Technician is distinguished from the Utility Supervisor in that the Senior only provides lead/direct supervision for the work performed on an assigned crew whereas the Supervisor is a full supervisory class responsible for the full range of direct supervisory responsibilities. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from a higher level supervisory or management position. Exercises technical and functional direct supervision over lower-level water distribution staff. THE DEPARTMENT The Vallejo Water Department is a dynamic organization engaged in growth and positive change for the benefit of our customers and community. The Department provides potable water to 121,000 customers through a highly complex system including multiple raw water sources, three treatment plants, a Sludge Dewatering Facility, 600 miles of distribution pipes, 8 pressure zones, 27 pump stations, and 37,000 service connections. Vallejo Water is a Treatment-5/Distribution-5 system. In 2017, Vallejo water services transitioned from a division of Public Works, to a standalone Water Department reporting directly to the City Manager. This change gives drinking water-related operations and issues greater visibility and strategic direction for the benefit of rate-payers. The Water Department's strategic goals include: infrastructure reliability, public trust, sustainability, organizational performance, and financial viability. The Water Department has six Divisions: Water Treatment, Engineering, Distribution, Watershed and Facilities Management, and Administration/Conservation. The Water Quality Division of the Water Department is an important stakeholder in projects unfolding in Vallejo and the Advance Water Treatment Plant Operator is a key member of the team. THE CITY OF VALLEJO The City of Vallejo is located in Solano County and has a population of approximately 121,000 residents. Vallejo is a rapidly changing, highly diverse community located midway between the cities of San Francisco and Sacramento. It is a friendly, active waterfront community that attracts innovative, hardworking people and takes great pride in its 148-year history and maritime heritage. Residents of Vallejo are situated to take advantage of the best of what the area has to offer. Golf, museums, performing arts, boutique shopping, brewpubs and a wide selection of restaurants are all available in Vallejo. Residents and visitors alike enjoy Vallejo's delightful historical downtown area, weekly downtown farmer's market, and beautifully restored Victorian homes and business facades. Vallejo is also home to Six Flags Discovery Kingdom, one of America's only combination wildlife, oceanarium and theme parks. Essential Functions EXAMPLES OF IMPORTANT RESPONSIBILITIES AND DUTIES - Important responsibilities and duties may include, but are not limited to, the following: Lead, plan, train, and review the work of staff responsible for providing the installation, replacement, repair, and maintenance of water distribution systems. Plan, direct, and participate in the installation, connection, maintenance, repair, relocation and testing of water mains, service lines, meters, valves, pumps, f, valves, fire services and hydrants, taps, backflow prevention devices and other associated water distribution facilities, including tanks and reservoirs. Cut and fit pipes, make water main taps, detect leaks and notify customers; certify backflow devices. Survey various areas of the water distribution system; locate and repair leaks in water distribution lines; check for potential hazards or contamination; take appropriate action as required. Estimate time, materials, and equipment required for jobs assigned; requisition materials as required. Train assigned employees in their area of work in maintenance and repair methods, techniques, and in the set-up and use of equipment. Operate construction equipment, power tools, and moderately heavy and light mechanical equipment including dump trucks, backhoe, wheel and track front-end loader, grader, paving machine, forklift, boom truck, compressors, jackhammer, tapping machine, wacker (compaction equipment), paint sprayers, sand-blasters, concrete saws, welding equipment and various other types of equipment; load, unload and operate pick-ups, trucks and truck-trailer combinations to transport maintenance supplies, materials, and equipment; maintain hand and power tools and assigned equipment; assign and/or perform preventative maintenance on equipment and tools as required. Assign the performance of preventative maintenance on equipment and tools as required. Perform heavy physical labor. Locate water-related infrastructure with electronic locating equipment. Perform welding on water mains and other equipment as required; perform welding in the cutting, repair and fabrication of equipment, tools, parts and fixtures. Perform light building maintenance on pump stations, plant buildings, tanks and reservoirs, including light carpentry, masonry and concrete work. Complete all paperwork related to work orders, work performed, resources ordered/used, timesheets, training reports, safety reports, etc. Ensure the adherence to safe work policies and procedures; utilize proper safety precautions related to all work performed. Perform the full range of duties assigned in the assigned area of work. Oversee and verify the work of assigned employees for accuracy, proper work methods, techniques, and compliance with applicable standards and specifications and safety protocols. Respond to public inquiries in a courteous manner by providing information within the area of assignment; resolve complaints in an efficient and timely manner. Participate in, respond to, and be available for emergency call-outs for periods of up to one week at a time. Respond to emergency call outs within one hour when assigned to standby duty. Perform related duties and responsibilities as required. Minimum Qualifications/Knowledge, Skills & Abilities QUALIFICATIONS Knowledge of : Principles and practices of general water line installation and maintenance activities. Operations, services and activities of a water distribution system maintenance program including standard water sample collection. Principles of lead supervision and training. Methods and techniques of construction, maintenance, and repair related to the area of work assigned. Basic mathematical operations such as addition, subtraction, multiplication, division, fractions, and percentages. General use, purpose and maintenance of hand tools. Mechanical and hydraulic principles. Techniques, equipment and materials used in street and sidewalk maintenance and repair. Operational characteristics of mechanical equipment and tools used in the area of work assigned. Cutting torch principles and techniques. Occupational hazards and standard work safety practices necessary in the area of work assigned, including city policies and procedures and local, state and federal regulatory requirements regarding workplace safety. Local, state and federal regulatory requirements related to drinking water, storm water and any other similar water related mandates. Principles and procedures of record keeping. Computer use and associated programs used by the department. Ability to : Lead, organize, and review the work of water distribution staff in the area of work assigned. Independently perform the most difficult maintenance, construction, and repair work in the area of work assigned. Use, maintain, and repair automated and mechanical water meters. Participate in, respond to, and be available for emergency call outs for periods up to one week at a time. Interpret, explain and enforce department policies and procedures within assigned crew. Operate a variety of equipment in a safe and effective manner. Perform preventive maintenance on mechanical equipment as required. Work independently in the absence of supervision. Use, operate and care for hand tools, power tools, and mechanical equipment in a safe and efficient manner. Proficiently and safely operate construction equipment related to the construction trades; perform maintenance and repairs on tools and equipment. Read and interpret maps, sketches, drawings, specifications, and technical manuals. Perform a variety of semi-skilled and skilled duties in water distribution facility repair and installation. Perform a variety of manual tasks for extended periods of time and in unfavorable weather conditions. Perform heavy manual labor. Apply good judgment and practical knowledge to resolve unusual or irregular problems in the area of work assigned. Perform duties in a manner to maximize public safety in the area of work assigned. Understand and follow oral and written instructions. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work including the general public. Professionally and diplomatically respond to questions and comments from the public and city staff, including subordinates and superiors. Lift 100 pounds. Experience and Training Guidelines Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience : Three years' experience performing journey level water distribution system work preferably within a public agency; OR, one year as a Water Distribution Technician with the City of Vallejo. Training : Specialized training in water distribution, operation, and maintenance may substitute for one year of the required experience. License or Certificate Possession of a valid California Class A driver license at the time of appointment. License must have the following endorsement: air brakes and manual transmission. Additional endorsements for tanker and hazmat at the time of appointment are highly desirable. Individuals must understand that the City may require Class A drivers acquire such additional endorsements during the course of their employment. Individuals who do not meet this requirement due to a physical disability will be reviewed on a case-by-case basis. Possession of a Backflow Prevention Device General Tester Certificate issued by the American Water Works Association California Nevada Section (AWWA-Cal-Nev. Section) and/or the Northern California Backflow Prevention Association (NCBPA). Possession of a Water Distribution Operator Grade D2 Certificate issued by the State of California Water Resources Control Board. Possession of a Cross Connection Control Program Specialist Certificate issued by the American Water Works Association California Nevada Section (AWWA-Cal-Nev. Section) and/or the Northern California Backflow Prevention Association (NCBPA). *Any license, certification, or registration required for this position shall be maintained (i.e. active and in good standing) at all times during employment with City of Vallejo. For continued employment with City of Vallejo, you must maintain such license, certification, or registration to meet the minimum qualifications of this position. OTHER REQUIREMENTS Must be medically approved for wearing a Self-Contained Breathing Apparatus (SCBA), and remain shaven of facial hair at all times as required to wear respiratory protection equipment. Must maintain the ability to perform required duties while wearing SCBA. Must be able to work safety while wearing Personal Protective Equipment (PPE). Work on an unscheduled basis for emergency situations; must be willing to work any day and any shift within a 24-hour period as assigned, including rotations, holidays, weekends and overtime as needed. Must be able to pass a stringent background check to enter the Travis Air Force Base Water facility. Additional Information SUPPLEMENTAL INFORMATION Working Conditions Must possess physical characteristics to perform the critical and important duties of the class, including sufficient physical agility to work in high or confined spaces. Must be willing to work outdoors in a variety of weather conditions and work overtime as needed. The Recruitment & Selection Process Applications are due by 5:00 P.M. on Monday, May 20, 2024. Applicants must submit a completed City of Vallejo online application, including all responses to the Supplemental Questionnaire (Resume/Cover Letter Optional), by the posted deadline in order to be considered. NOTE: If you have problems creating a user account, obtaining your already created account information, or submitting your online application, please contact governmentjobs.com applicant support directly at 855-524-5627. City of Vallejo staff are unable to assist with these issues. Applications will be screened for overall qualifications the week of May 20, 2024. Applicants who meet the minimum qualifications will have their supplemental responses scored by subject matter experts the week of May 20, 2024. The most qualified applicants from the scoring of the supplemental questions will be invited for an Oral Panel Interview. Oral Panel Interviews are tentatively scheduled to take place the week of June 10, 2024. Oral Panel Interviews are weighted at 100% of the candidates' score. Candidates must achieve a minimum passing score of 70%. Those achieving 70% or higher will be placed on the Register of Eligibles (eligible list) and may be considered to fill positions for up to one year. The City reserves the right to limit the number of candidates to those determined to be best qualified based upon all requested application materials, including training and experience, current resume, and responses to supplemental questions. Candidates placed on the Register of Eligibles (eligible list) will be referred to the department for final interviews based on their performance in the exam. The number of candidates referred for a hiring interview is at the discretion of the hiring department. REASONABLE ACCOMMODATIONS The City of Vallejo is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application, assessment or selection process may contact the Human Resources Department to request an accommodation. Please contact Sukari Dixon at (707) 648-4398 or send an email to: sukari.dixon@cityofvallejo.net no later than May 17, 2024 at 5:00 p.m. PRIOR TO HIRE The selected candidate will be required to: 1) Submit to reference checks 2) Submit to and successfully pass a pre-employment background check, including fingerprint check. 3) Successfully complete a job-related pre-placement medical exam. 4) Provide proof of legal right to work in the United States. Disaster Service Workers - All City of Vallejo ("City") employees are designated Disaster Service Workers ("DSW") by state law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all DSW-related training as assigned and to return to work as ordered in the event of an emergency. Veteran's Preference - Veteran's preference points will be applied in accordance with Civil Service Rule 24. A copy of the DD 214 form must be filed at time of application. Equal Opportunity Employer (EOE ) - The City of Vallejo is an Equal Opportunity Employer. It is the policy of the City of Vallejo to provide equal employment opportunity for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non-job-related factors. Note: The provisions in this bulletin do not constitute a contract, expressed or implied, and any provisions contained in this bulletin may be modified or revoked without notice. Closing Date/Time: 5/20/2024 5:00 PM Pacific
PLACER COUNTY, CA
Auburn, California, United States
POSITION INFORMATION This classification is scheduled to receive a general wage increase of 4% in July 2024. The Placer County Sheriff's Office is currently accepting applications for Dispatch Services Manager to plan, organize, direct, and manage public safety dispatch activities within the Sheriff's Office. This position will be responsible for preparing, monitoring, and administering the Dispatch Unit’s budget, coordinating public safety communication services with other divisions, agencies, and departments, acting as the administrator for the Sheriff's Office emergency notification system, and providing highly complex staff assistance to sworn and non-sworn staff. The dispatch center is located in beautiful Auburn, California, less than two hours away from Reno/Tahoe or San Francisco. The dispatch center features full sit-to-stand ergonomic workstations, a locker room, a full kitchen, a quiet room, a balcony with BBQ, skylights, and second-story views from wall-to-wall windows. The center provides dispatch services for law enforcement, fire, and medical. The ideal candidate will be a dynamic leader with prior supervisory experience in dispatch center operations. They will be flexible and adaptable and possess the ability to multi-task in a fast-paced environment. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Management benefits . For more information regarding the benefits Placer County has to offer please visit Placer County's Human Resources website. DEFINITION To plan, organize, direct, and manage public safety dispatch activities within the Sheriff's Office; to prepare, monitor, and administer the Dispatch Unit’s budget; to coordinate public safety communication services with other divisions, agencies, and departments; to act as the administrator for the Sheriff's Office emergency notification system; and to provide highly complex staff assistance to sworn and non-sworn staff. DISTINGUISHING CHARACTERISTICS The Manager level recognizes positions that provide full line and functional management responsibility for the Dispatch Unit within the Sheriff’s Office. This single position class is distinguished from the supervisory levels in the Dispatch Unit in that it includes responsibility for budget management, coordination of services with other agencies and County departments, and for providing strategic leadership to address changing technology and emergency communications services demands. SUPERVISION RECEIVED AND EXERCISED Receives administrative direction from higher-level sworn staff. Exercises direct supervision over supervisory, technical, and clerical staff. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Develop and implement Dispatch Unit goals, objectives, policies, and procedures for improved workflow and efficiency; write and update procedures manual(s) related to dispatch/emergency communications services as needed. Plan, organize, direct, and manage the activities within the Dispatch Unit including managing staff, coordinating vendor contracts, and providing assistance to sworn staff on technical and operational issues. Direct, oversee, and participate in the development of the Dispatch Unit’s work plan; assign work activities, projects, and programs; monitor work-flow; and review and evaluate work products, methods, and procedures. Prepare the Dispatch Unit’s budget; assist in budget implementation; participate in the forecast of additional funds needed for staffing, equipment, materials, and supplies; monitor, and control expenses; administer the approved budget. Recommend the appointment of staff; provide or coordinate staff training; conduct performance evaluations; recommend discipline; implement discipline procedures as directed; maintain discipline and high standards necessary for the efficient and professional operation of the Dispatch Unit. Provide direction and guidance to subordinate staff as they undertake staff development; identify and track training needs; initiate training programs and evaluate training activities. Ensure security of access to restricted telecommunications and computer terminals by means of orders, inspection, supervision, and discipline; as agency terminal coordinator, disseminate current law enforcement automated bulletins to system users (i.e., DOJ, CLETS, NCIC, etc.). Analyze and troubleshoot multiple communication systems; refer significant communication systems failures to the proper source of service; consult with vendors regarding communication services equipment and techniques; assist in systems analysis and make recommendations for efficiency. Provide training for supervisory staff in personnel management functions such as counseling, discipline, performance evaluation, and public relations; ensure that staff in the unit are trained in the systems and procedures related to the dispatch functions, including the operation of related systems and equipment; troubleshoot problems and respond to questions and inquiries from other Sheriff’s Office staff. Manage and maintain Peace Officer and Standards Training (P.O.S.T.) requirements for staff within the Dispatch Unit. Perform specialized research and analysis of Dispatch Unit data to assist in the legal defense of the County arising from emergency services; prepare statistical data and appear in court, when necessary. Build and maintain positive working relationships with co-workers, other County employees, vendors and the public using principles of good customer service. Represent the Placer County Dispatch Unit to outside agencies, vendors, and organizations; participate in outside community and professional groups and committees; provide technical assistance as necessary. Act as liaison with federal, state, and local governmental agencies regarding dispatch and emergency communication services matters; coordinate the operation of the Dispatch Unit with other user agencies and ensure proper compliance. Act as the Sheriff's Office CLETS Coordinator for the Department of Justice (DOJ), ensure agency compliance, and perform on-site audits, as necessary. Research and prepare technical and administrative reports; prepare written correspondence. Perform related duties as assigned. WORKING CONDITIONS Work is typically performed in an indoor dispatch center environment with controlled temperature conditions and varying noise levels and may require travel to and from locations in a variety of outdoor weather conditions. Position may require working on weekends, holidays, and odd or irregular hours and may be subject to emergency call-out as well as unusual and prolonged work schedules, and working multiple shifts during emergencies, critical incidents, or as required to meet service needs. MINIMUM QUALIFICATIONS Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Five (5) years of increasingly responsible law enforcement experience directly related to public safety dispatching, including two (2) years of supervisory responsibility. Training: Equivalent to a bachelor’s degree from an accredited college or university with major course work in business administration, criminal justice or a related field. Requirement License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. Successful completion of the P.O.S.T. certified Basic Dispatcher course; or the P.O.S.T. Basic Dispatcher course prior to appointment. Must maintain a valid CPR certificate. Successful completion of the P.O.S.T. Civilian or Sworn Supervisory course within twelve months of appointment. Successful completion of the CLETS Training Certificate (Train the Trainer) within twelve months of appointment. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of public safety administration including organization, budgeting, and human resource management of dispatch functions. Operations, terminology, regulations, services, and procedures used in emergency dispatch functions. Equipment, tools, and materials used in an automated public safety dispatch center. Principles and practices of leadership, motivation, team building and conflict resolution. Pertinent local, state, and federal rules, regulations, and laws. Modern office procedures, methods and computer equipment. Principles and practices of policy development. Principles and practices of organizational analysis and management Budgeting procedures and techniques. Principles and practices of supervision, training, and personnel management. Criminal justice procedures and record keeping. Correct English usage including spelling, grammar, and punctuation. Ability to: On a continuous basis, know and understand all aspects of the job; collect, understand, analyze, interpret, recall, and explain information received from a variety of sources including policies, procedures, rules, work papers, and regulations; identify different voices and sounds on the radio and telephone; listen and interpret radio codes correctly and translate information to the public and law enforcement staff; know various locations and addresses; refer to multiple computer screens for messages and other relevant information; read maps quickly and accurately; receive information from the public and problem solve the situation; manage multiple tasks and projects simultaneously and quickly switch between tasks; focus on a single task for long periods of time; work with frequent interruptions and that includes various background noises such as telephones ringing, multiple frequency radio traffic, and general conversation; and decipher and differentiate various verbal and non-verbal auditory sounds and cues at variable intensities. On a continuous basis, sit at a desk or console for long periods of time. Intermittently walk, stand, bend, twist, squat, and reach to access office equipment; perform simple grasping and fine manipulation; speak, use a telephone, write, and use a keyboard to communicate; see and hear with sufficient acuity to perform essential job functions; lift light weight. Organize, implement, and direct the operations and activities of a public safety communications/dispatch center. Explain to the public how their concern will be handled. Organize and direct the operations of the Sheriff’s Dispatch Unit. Analyze budget and technical reports; prepare and administer the Dispatch Unit budget. Interpret and evaluate staff reports; know and enforce laws, regulations, and codes related to dispatch, public safety, and staff management. Select, supervise, train, motivate, and evaluate staff; observe performance and provide feedback to staff; administer progressive discipline or other corrective action as needed. Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals. Perform CLETS audits as mandated by the Department of Justice. Gain cooperation through discussion and persuasion. Understand the organization and operation of the County and of outside agencies as necessary to assume assigned responsibilities. Maintain an efficient, calm demeanor in handling adverse or emergency situations and direct others to do the same. Operate software and equipment associated with the dispatch functions including 911 (basic and advanced), telephone and radio, audio logger, emergency alert, computer-aided dispatch (CAD), Record Management (RMS), and case management (CMS) systems . Operate computerized keyboards and other related equipment at a speed necessary for successful job performance. Work assigned shift, including weekends, holidays, and odd or irregular hours, be subject to emergency call-out and work unusual and prolonged work schedules, work multiple shifts during emergencies, critical incidents, or as required to meet service needs. Communicate clearly and concisely, both verbally and in writing. Work with various cultural and ethnic groups in a tactful and efficient manner. Establish and maintain effective working relationships with those contacted in the course of work. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. MISCELLANEOUS INFORMATION Length of Probation: All permanent appointments to this classification shall serve a probationary period of twelve (12) calendar months or two thousand eighty (2,080) hours, whichever is more. Bargaining Unit: Management FLSA Status: Exempt CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Andrea Marthaler, Administrative Technician, at AMarthaler@Placer.ca.gov or (530) 886-4664. Closing Date/Time: 6/3/2024 5:00:00 PM
POSITION INFORMATION This classification is scheduled to receive a general wage increase of 4% in July 2024. The Placer County Sheriff's Office is currently accepting applications for Dispatch Services Manager to plan, organize, direct, and manage public safety dispatch activities within the Sheriff's Office. This position will be responsible for preparing, monitoring, and administering the Dispatch Unit’s budget, coordinating public safety communication services with other divisions, agencies, and departments, acting as the administrator for the Sheriff's Office emergency notification system, and providing highly complex staff assistance to sworn and non-sworn staff. The dispatch center is located in beautiful Auburn, California, less than two hours away from Reno/Tahoe or San Francisco. The dispatch center features full sit-to-stand ergonomic workstations, a locker room, a full kitchen, a quiet room, a balcony with BBQ, skylights, and second-story views from wall-to-wall windows. The center provides dispatch services for law enforcement, fire, and medical. The ideal candidate will be a dynamic leader with prior supervisory experience in dispatch center operations. They will be flexible and adaptable and possess the ability to multi-task in a fast-paced environment. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Management benefits . For more information regarding the benefits Placer County has to offer please visit Placer County's Human Resources website. DEFINITION To plan, organize, direct, and manage public safety dispatch activities within the Sheriff's Office; to prepare, monitor, and administer the Dispatch Unit’s budget; to coordinate public safety communication services with other divisions, agencies, and departments; to act as the administrator for the Sheriff's Office emergency notification system; and to provide highly complex staff assistance to sworn and non-sworn staff. DISTINGUISHING CHARACTERISTICS The Manager level recognizes positions that provide full line and functional management responsibility for the Dispatch Unit within the Sheriff’s Office. This single position class is distinguished from the supervisory levels in the Dispatch Unit in that it includes responsibility for budget management, coordination of services with other agencies and County departments, and for providing strategic leadership to address changing technology and emergency communications services demands. SUPERVISION RECEIVED AND EXERCISED Receives administrative direction from higher-level sworn staff. Exercises direct supervision over supervisory, technical, and clerical staff. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Develop and implement Dispatch Unit goals, objectives, policies, and procedures for improved workflow and efficiency; write and update procedures manual(s) related to dispatch/emergency communications services as needed. Plan, organize, direct, and manage the activities within the Dispatch Unit including managing staff, coordinating vendor contracts, and providing assistance to sworn staff on technical and operational issues. Direct, oversee, and participate in the development of the Dispatch Unit’s work plan; assign work activities, projects, and programs; monitor work-flow; and review and evaluate work products, methods, and procedures. Prepare the Dispatch Unit’s budget; assist in budget implementation; participate in the forecast of additional funds needed for staffing, equipment, materials, and supplies; monitor, and control expenses; administer the approved budget. Recommend the appointment of staff; provide or coordinate staff training; conduct performance evaluations; recommend discipline; implement discipline procedures as directed; maintain discipline and high standards necessary for the efficient and professional operation of the Dispatch Unit. Provide direction and guidance to subordinate staff as they undertake staff development; identify and track training needs; initiate training programs and evaluate training activities. Ensure security of access to restricted telecommunications and computer terminals by means of orders, inspection, supervision, and discipline; as agency terminal coordinator, disseminate current law enforcement automated bulletins to system users (i.e., DOJ, CLETS, NCIC, etc.). Analyze and troubleshoot multiple communication systems; refer significant communication systems failures to the proper source of service; consult with vendors regarding communication services equipment and techniques; assist in systems analysis and make recommendations for efficiency. Provide training for supervisory staff in personnel management functions such as counseling, discipline, performance evaluation, and public relations; ensure that staff in the unit are trained in the systems and procedures related to the dispatch functions, including the operation of related systems and equipment; troubleshoot problems and respond to questions and inquiries from other Sheriff’s Office staff. Manage and maintain Peace Officer and Standards Training (P.O.S.T.) requirements for staff within the Dispatch Unit. Perform specialized research and analysis of Dispatch Unit data to assist in the legal defense of the County arising from emergency services; prepare statistical data and appear in court, when necessary. Build and maintain positive working relationships with co-workers, other County employees, vendors and the public using principles of good customer service. Represent the Placer County Dispatch Unit to outside agencies, vendors, and organizations; participate in outside community and professional groups and committees; provide technical assistance as necessary. Act as liaison with federal, state, and local governmental agencies regarding dispatch and emergency communication services matters; coordinate the operation of the Dispatch Unit with other user agencies and ensure proper compliance. Act as the Sheriff's Office CLETS Coordinator for the Department of Justice (DOJ), ensure agency compliance, and perform on-site audits, as necessary. Research and prepare technical and administrative reports; prepare written correspondence. Perform related duties as assigned. WORKING CONDITIONS Work is typically performed in an indoor dispatch center environment with controlled temperature conditions and varying noise levels and may require travel to and from locations in a variety of outdoor weather conditions. Position may require working on weekends, holidays, and odd or irregular hours and may be subject to emergency call-out as well as unusual and prolonged work schedules, and working multiple shifts during emergencies, critical incidents, or as required to meet service needs. MINIMUM QUALIFICATIONS Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Five (5) years of increasingly responsible law enforcement experience directly related to public safety dispatching, including two (2) years of supervisory responsibility. Training: Equivalent to a bachelor’s degree from an accredited college or university with major course work in business administration, criminal justice or a related field. Requirement License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. Successful completion of the P.O.S.T. certified Basic Dispatcher course; or the P.O.S.T. Basic Dispatcher course prior to appointment. Must maintain a valid CPR certificate. Successful completion of the P.O.S.T. Civilian or Sworn Supervisory course within twelve months of appointment. Successful completion of the CLETS Training Certificate (Train the Trainer) within twelve months of appointment. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of public safety administration including organization, budgeting, and human resource management of dispatch functions. Operations, terminology, regulations, services, and procedures used in emergency dispatch functions. Equipment, tools, and materials used in an automated public safety dispatch center. Principles and practices of leadership, motivation, team building and conflict resolution. Pertinent local, state, and federal rules, regulations, and laws. Modern office procedures, methods and computer equipment. Principles and practices of policy development. Principles and practices of organizational analysis and management Budgeting procedures and techniques. Principles and practices of supervision, training, and personnel management. Criminal justice procedures and record keeping. Correct English usage including spelling, grammar, and punctuation. Ability to: On a continuous basis, know and understand all aspects of the job; collect, understand, analyze, interpret, recall, and explain information received from a variety of sources including policies, procedures, rules, work papers, and regulations; identify different voices and sounds on the radio and telephone; listen and interpret radio codes correctly and translate information to the public and law enforcement staff; know various locations and addresses; refer to multiple computer screens for messages and other relevant information; read maps quickly and accurately; receive information from the public and problem solve the situation; manage multiple tasks and projects simultaneously and quickly switch between tasks; focus on a single task for long periods of time; work with frequent interruptions and that includes various background noises such as telephones ringing, multiple frequency radio traffic, and general conversation; and decipher and differentiate various verbal and non-verbal auditory sounds and cues at variable intensities. On a continuous basis, sit at a desk or console for long periods of time. Intermittently walk, stand, bend, twist, squat, and reach to access office equipment; perform simple grasping and fine manipulation; speak, use a telephone, write, and use a keyboard to communicate; see and hear with sufficient acuity to perform essential job functions; lift light weight. Organize, implement, and direct the operations and activities of a public safety communications/dispatch center. Explain to the public how their concern will be handled. Organize and direct the operations of the Sheriff’s Dispatch Unit. Analyze budget and technical reports; prepare and administer the Dispatch Unit budget. Interpret and evaluate staff reports; know and enforce laws, regulations, and codes related to dispatch, public safety, and staff management. Select, supervise, train, motivate, and evaluate staff; observe performance and provide feedback to staff; administer progressive discipline or other corrective action as needed. Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals. Perform CLETS audits as mandated by the Department of Justice. Gain cooperation through discussion and persuasion. Understand the organization and operation of the County and of outside agencies as necessary to assume assigned responsibilities. Maintain an efficient, calm demeanor in handling adverse or emergency situations and direct others to do the same. Operate software and equipment associated with the dispatch functions including 911 (basic and advanced), telephone and radio, audio logger, emergency alert, computer-aided dispatch (CAD), Record Management (RMS), and case management (CMS) systems . Operate computerized keyboards and other related equipment at a speed necessary for successful job performance. Work assigned shift, including weekends, holidays, and odd or irregular hours, be subject to emergency call-out and work unusual and prolonged work schedules, work multiple shifts during emergencies, critical incidents, or as required to meet service needs. Communicate clearly and concisely, both verbally and in writing. Work with various cultural and ethnic groups in a tactful and efficient manner. Establish and maintain effective working relationships with those contacted in the course of work. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. MISCELLANEOUS INFORMATION Length of Probation: All permanent appointments to this classification shall serve a probationary period of twelve (12) calendar months or two thousand eighty (2,080) hours, whichever is more. Bargaining Unit: Management FLSA Status: Exempt CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Andrea Marthaler, Administrative Technician, at AMarthaler@Placer.ca.gov or (530) 886-4664. Closing Date/Time: 6/3/2024 5:00:00 PM