Nevada County, CA
Grass Valley, California, United States
Definition and Class Characteristics * * * $5,000 NEW-HIRE SIGNING BONUS * * * RELOCATION ALLOWANCE ALSO AVAILABLE TO QUALIFIED CANDIDATES! Join a fantastic group of dedicated mental health practitioners in this role of Behavioral Health Quality Assurance Manager. Your experience in understanding the complicated web of Mental Health Services Act, Medicare, Medi-Cal, Drug Medi-Cal Organized Delivery Systems, and other related systems of care are needed in this role. Help ensure compliance with state regulations while also assisting the department in understanding and improving the quality of care. This is an exciting time in the behavioral health world with expanded opportunities and changing expectations, and in this role you can help shape critical programs and services to meet the needs of the community. A licensed Master's or Doctoral level practitioner with four years of clinical and managerial responsibility in a health services agency is what we're looking for. Key competencies include the ability to develop complicated plans and projects and gain cooperation among staff for their fulfillment. Trustful leadership, follow-through, and an ability to keep an eye on what's going on at the State and Federal levels which may impact us, are all key attributes. The QA Manager will focus primarily on the following duties: Provide guidance to the Director, Behavioral Health, related to mental health and substance use disorder (SUD) programs and activities. Work closely with Division managers in developing program policies which meet federal, state, and local government requirements. Provide lead direction to clinical staff regarding quality assurance programs and expected outcomes. Oversee the preparation and implementation of four Performance Improvement Projects. Prepare and implement the Quality Improvement Work Plan, Cultural Competency Plan, and the SUD Implementation Plan. Plan and implement multi-faceted training for NCBH employees and contract providers and plan and implement State-mandated client satisfaction and provider satisfaction surveys. Participate in the implementation of an Electronic Health record and billing system Review and certify all network and organizational providers for compliance with state/federal Medi-Cal and DMC-ODS requirements and process all required filings for certification and recertification. Work with other department staff to develop strategies for measuring and improving the quality of services. Looking for work-life balance? This position is full-time and benefitted, receiving a generous leave program which compounds as tenure increases. Combined with 11 standard holidays and 2 floating holidays per year, flexible schedules, it’s clear that Nevada County cares for and supports employees striving for a balanced, healthy work and home life. The County of Nevada offers an extensive benefit package for our regular staff members. In addition to a wide choice of medical plans and excellent dental and vision plans, our staff enjoy a full range of other benefits including complementary and voluntary life insurance, flexible spending accounts for medical expenses and dependent care, CalPERS retirement, a deferred compensation plan with both 457(b) and Roth options, and a tuition reimbursement program. Nevada County is also a qualifying employer for the Public Service Loan Forgiveness (PSLF) program through the Department of Education. You matter at County of Nevada. Your contribution, your worth, your ideas, all have a place here. We thrive on transparent and ongoing communication through employee newsletters, social media and hosted sites. We aim to be the best version of ourselves through continuous improvement. We learn and grow as a team. Great discoveries happen when people from a diverse set of backgrounds come together. Best of all, you make a difference in the lives of our community every day. Bring your whole self to our place. We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Learn more here about this job and the minimum qualifications. Benefits Guide The Benefits Guide is a comprehensive document for employees of the County of Nevada. Information contained in this summary of benefits is not a binding document. Refer to specific unit summaries and agreements (MOUs) for additional benefit information for each employee group. Health Insurance The County sponsored plan for 2024 is the PERS Gold PPO, but you can also choose plans from providers such as Anthem, Blue Shield, and PORAC (if you are a member) to suit your needs. 2024 Health Insurance Plans Anthem Select HMO Anthem Traditional HMO Blue Shield CalPERS Access+ HMO Blue Shield Trio HMO Kaiser HMO PERS Gold PPO (County sponsored plan) PERS Platinum PPO PORAC (Available to PORAC members only) Flexible Spending Accounts The County offers employees the option to contribute to a pre-tax medical FSA and dependent Care FSA. Life Insurance Voya is the County's life insurance provider. We offer the following products through Voya: Basic Accidental Death and Dismemberment Basic Term Life Optional Accidental Death and Dismemberment plans Optional Dependent Term Life Optional Term Life Dental & Vision Insurance Nevada County employees can opt to receive dental and vision insurance without opting for health insurance coverage as well. This will give employees more flexibility to match their choice of insurance plans to their specific needs. Delta Dental is the dental provider offered through Nevada County and VSP Vision Care is our vision care provider. Retirement The County is a member of the CalPERS retirement system and provides the opportunity for voluntary contributions to a 457 deferred compensation account through Nationwide by way of pre-tax and Roth payroll deductions. CalPERS Miscellaneous Tiers: Tier 1 (Classic-former employee originally hired on or before 12/13/12 and are returning to Nevada County) 2.7% @ 55 Tier 2 (Hired by a CalPERS employer between 12/14/12-12/31/12 and coming to Nevada County with less than 6 months between separation from former CalPERS employer and hire date with Nevada County) 2%@60 Tier 3 (Hired by first CalPERS employer on or after 1/1/13 or having a break in service of more than six months between another CalPERS employer and Nevada County) 2%@62 CalPERS Safety tiers: Tier 1 (Classic-former employees originally hired on or before 12/13/12 and are returning to Nevada County) 3% @ 50. Tier 2 (Hired by a CalPERS employer between 7/2411-12/31/12 and coming to Nevada County with less than 6-months between separation from former CalPERS employer and hire date with Nevada County) 3% @ 55. Tier 3 (Hired by any CalPERS employer on or after 1/1/13) 2.7% @ 57. We encourage you to visit the CalPERS home page, www.calpers.ca.gov , to search related information about the retirement plans noted here so that you fully understand what your retirement formula means to you. NEVADA COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER Any information on this page or documents and links are subject to change without notice. Nevada County Human Resources Department 950 Maidu Avenue, Nevada City, CA 95959 (530) 265-7010 option 2 Human.resources@nevadacountyca.gov www.nevadacountyca.gov Closing Date/Time: Continuous
Apr 05, 2024
Full Time
Definition and Class Characteristics * * * $5,000 NEW-HIRE SIGNING BONUS * * * RELOCATION ALLOWANCE ALSO AVAILABLE TO QUALIFIED CANDIDATES! Join a fantastic group of dedicated mental health practitioners in this role of Behavioral Health Quality Assurance Manager. Your experience in understanding the complicated web of Mental Health Services Act, Medicare, Medi-Cal, Drug Medi-Cal Organized Delivery Systems, and other related systems of care are needed in this role. Help ensure compliance with state regulations while also assisting the department in understanding and improving the quality of care. This is an exciting time in the behavioral health world with expanded opportunities and changing expectations, and in this role you can help shape critical programs and services to meet the needs of the community. A licensed Master's or Doctoral level practitioner with four years of clinical and managerial responsibility in a health services agency is what we're looking for. Key competencies include the ability to develop complicated plans and projects and gain cooperation among staff for their fulfillment. Trustful leadership, follow-through, and an ability to keep an eye on what's going on at the State and Federal levels which may impact us, are all key attributes. The QA Manager will focus primarily on the following duties: Provide guidance to the Director, Behavioral Health, related to mental health and substance use disorder (SUD) programs and activities. Work closely with Division managers in developing program policies which meet federal, state, and local government requirements. Provide lead direction to clinical staff regarding quality assurance programs and expected outcomes. Oversee the preparation and implementation of four Performance Improvement Projects. Prepare and implement the Quality Improvement Work Plan, Cultural Competency Plan, and the SUD Implementation Plan. Plan and implement multi-faceted training for NCBH employees and contract providers and plan and implement State-mandated client satisfaction and provider satisfaction surveys. Participate in the implementation of an Electronic Health record and billing system Review and certify all network and organizational providers for compliance with state/federal Medi-Cal and DMC-ODS requirements and process all required filings for certification and recertification. Work with other department staff to develop strategies for measuring and improving the quality of services. Looking for work-life balance? This position is full-time and benefitted, receiving a generous leave program which compounds as tenure increases. Combined with 11 standard holidays and 2 floating holidays per year, flexible schedules, it’s clear that Nevada County cares for and supports employees striving for a balanced, healthy work and home life. The County of Nevada offers an extensive benefit package for our regular staff members. In addition to a wide choice of medical plans and excellent dental and vision plans, our staff enjoy a full range of other benefits including complementary and voluntary life insurance, flexible spending accounts for medical expenses and dependent care, CalPERS retirement, a deferred compensation plan with both 457(b) and Roth options, and a tuition reimbursement program. Nevada County is also a qualifying employer for the Public Service Loan Forgiveness (PSLF) program through the Department of Education. You matter at County of Nevada. Your contribution, your worth, your ideas, all have a place here. We thrive on transparent and ongoing communication through employee newsletters, social media and hosted sites. We aim to be the best version of ourselves through continuous improvement. We learn and grow as a team. Great discoveries happen when people from a diverse set of backgrounds come together. Best of all, you make a difference in the lives of our community every day. Bring your whole self to our place. We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Learn more here about this job and the minimum qualifications. Benefits Guide The Benefits Guide is a comprehensive document for employees of the County of Nevada. Information contained in this summary of benefits is not a binding document. Refer to specific unit summaries and agreements (MOUs) for additional benefit information for each employee group. Health Insurance The County sponsored plan for 2024 is the PERS Gold PPO, but you can also choose plans from providers such as Anthem, Blue Shield, and PORAC (if you are a member) to suit your needs. 2024 Health Insurance Plans Anthem Select HMO Anthem Traditional HMO Blue Shield CalPERS Access+ HMO Blue Shield Trio HMO Kaiser HMO PERS Gold PPO (County sponsored plan) PERS Platinum PPO PORAC (Available to PORAC members only) Flexible Spending Accounts The County offers employees the option to contribute to a pre-tax medical FSA and dependent Care FSA. Life Insurance Voya is the County's life insurance provider. We offer the following products through Voya: Basic Accidental Death and Dismemberment Basic Term Life Optional Accidental Death and Dismemberment plans Optional Dependent Term Life Optional Term Life Dental & Vision Insurance Nevada County employees can opt to receive dental and vision insurance without opting for health insurance coverage as well. This will give employees more flexibility to match their choice of insurance plans to their specific needs. Delta Dental is the dental provider offered through Nevada County and VSP Vision Care is our vision care provider. Retirement The County is a member of the CalPERS retirement system and provides the opportunity for voluntary contributions to a 457 deferred compensation account through Nationwide by way of pre-tax and Roth payroll deductions. CalPERS Miscellaneous Tiers: Tier 1 (Classic-former employee originally hired on or before 12/13/12 and are returning to Nevada County) 2.7% @ 55 Tier 2 (Hired by a CalPERS employer between 12/14/12-12/31/12 and coming to Nevada County with less than 6 months between separation from former CalPERS employer and hire date with Nevada County) 2%@60 Tier 3 (Hired by first CalPERS employer on or after 1/1/13 or having a break in service of more than six months between another CalPERS employer and Nevada County) 2%@62 CalPERS Safety tiers: Tier 1 (Classic-former employees originally hired on or before 12/13/12 and are returning to Nevada County) 3% @ 50. Tier 2 (Hired by a CalPERS employer between 7/2411-12/31/12 and coming to Nevada County with less than 6-months between separation from former CalPERS employer and hire date with Nevada County) 3% @ 55. Tier 3 (Hired by any CalPERS employer on or after 1/1/13) 2.7% @ 57. We encourage you to visit the CalPERS home page, www.calpers.ca.gov , to search related information about the retirement plans noted here so that you fully understand what your retirement formula means to you. NEVADA COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER Any information on this page or documents and links are subject to change without notice. Nevada County Human Resources Department 950 Maidu Avenue, Nevada City, CA 95959 (530) 265-7010 option 2 Human.resources@nevadacountyca.gov www.nevadacountyca.gov Closing Date/Time: Continuous
Riverside County Information Technology (RCIT) department is the central IT for the County, dedicated to working together with our partners to deliver solutions that improve service and service delivery to our residents and businesses. With a commitment to innovation and excellence, we pride ourselves on fostering a dynamic work environment that encourages collaboration, creativity, and professional growth. We are seeking an experienced and motivated Enterprise Data Manager to join our dynamic IT team. The successful candidate will play a crucial role in building our data team, identifying, and implementing solution tools and environments, managing, and optimizing our organization's data assets to support strategic business objectives. If you are a seasoned professional with a strong background in data management, governance, and analytics, we invite you to apply for this exciting opportunity. Responsibilities will include: Data Governance: Establish and enforce data governance policies and procedures to ensure data accuracy, integrity, and security across the organization. Data Strategy: Develop and implement a comprehensive data management strategy aligned with business goals, ensuring effective utilization of data resources. Database Management: Oversee the design, implementation, and maintenance of databases, ensuring optimal performance, reliability, and scalability. Data Quality Assurance: Implement and manage data quality assurance processes, including data profiling, cleansing, and validation, to maintain high data accuracy levels. Data Integration: Lead efforts to integrate data from various sources, ensuring seamless flow and consistency in data across the organization. Collaboration: Collaborate with cross-functional teams, including IT, analytics, and business units, to understand data requirements and provide strategic insights. Compliance and Security: Ensure compliance with data protection regulations and implement security measures to safeguard sensitive information. Champion: Advocate for the use of data driven evidence in decision making and strategic development. Training and Development: Provide training and support to staff on data management best practices, fostering a data-driven culture within the organization. The Department desires candidates with: Bachelor’s degree in computer science information technology or related field, or equivalent experience. Proven experience (4+ years) in enterprise data management, with a focus on data governance, quality, and analytics. In-depth knowledge of database management systems, data integration, and data warehousing. Strong understanding of data protection regulations and best practices for data security. Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams. Certifications in relevant areas (e.g., CDMP, DAMA) are a plus but not required. The ITM III class has been designated At-Will by the Board of Supervisors, in accordance with the provisions provided under Article 6, Section 601E (8) of the County Management Resolution and serves at the pleasure of the Chief Information Officer. This class has been deemed eligible for the Performance Recognition Plan as set forth under Article 3, Section 311(C) of the County Management Resolution. Program eligibility requires employees to be in a leadership position, manage other employees or programs, and have significant influence on the achievement of organizational objectives. Minimum Qualifications: Education : Bachelor’s degree in computer science information technology or related field, or equivalent experience. (Additional qualifying experience in systems analysis, applications programming, user technical support, network administration, or telecommunications may substitute for the required education on the basis of one year of full-time experience equaling 30 semester or 45 quarter units of the required education.) Experience : Four or more years of supervisory or administrative experience with responsibility for planning, organizing, and implementing budgets, programs, and projects. This must have included at least one year of experience supervising staff in any one of the following functions: budgets, systems analysis, applications programming, user technical support, network administration, or telecommunications functions. (A master's degree from an accredited college or university in computer science, information systems, public/business administration may be substituted for one year of non-supervisory experience.) Knowledge of : Current technology in a changing environment; principles and practices of supervision, including matrix based project management; emerging technologies and industry supported (e.g., healthcare, law enforcement) applications, as well as understanding applicability of new technology to operations; consensus building and other group decision processes; organizational dynamics related to budget, human resource allocation, authority to act and other factors critical to establishing realistic objectives and achieving goals. Ability to : Present technology vision and strategies to department and agency management; manage multifaceted and technically sophisticated projects and on-going operations; develop strategic plans for operation and growth; analyze user needs, existing and emerging technology, costs/benefits, internal political considerations and utilize available financial and human resources; establish objectives, activities and timelines and completing the work within those parameters; advocate for needed resources; persuade and influence others and negotiate desired outcomes; communicate with others from varied socio-economic backgrounds, diverse cultural norms and conflicting priorities and needs; foster positive relationships and public relations. Other Requirements : A successful Security Clearance conducted by the Sheriffs' Office is required for positions within the Riverside County Information Technology Department.
Mar 08, 2024
Full Time
Riverside County Information Technology (RCIT) department is the central IT for the County, dedicated to working together with our partners to deliver solutions that improve service and service delivery to our residents and businesses. With a commitment to innovation and excellence, we pride ourselves on fostering a dynamic work environment that encourages collaboration, creativity, and professional growth. We are seeking an experienced and motivated Enterprise Data Manager to join our dynamic IT team. The successful candidate will play a crucial role in building our data team, identifying, and implementing solution tools and environments, managing, and optimizing our organization's data assets to support strategic business objectives. If you are a seasoned professional with a strong background in data management, governance, and analytics, we invite you to apply for this exciting opportunity. Responsibilities will include: Data Governance: Establish and enforce data governance policies and procedures to ensure data accuracy, integrity, and security across the organization. Data Strategy: Develop and implement a comprehensive data management strategy aligned with business goals, ensuring effective utilization of data resources. Database Management: Oversee the design, implementation, and maintenance of databases, ensuring optimal performance, reliability, and scalability. Data Quality Assurance: Implement and manage data quality assurance processes, including data profiling, cleansing, and validation, to maintain high data accuracy levels. Data Integration: Lead efforts to integrate data from various sources, ensuring seamless flow and consistency in data across the organization. Collaboration: Collaborate with cross-functional teams, including IT, analytics, and business units, to understand data requirements and provide strategic insights. Compliance and Security: Ensure compliance with data protection regulations and implement security measures to safeguard sensitive information. Champion: Advocate for the use of data driven evidence in decision making and strategic development. Training and Development: Provide training and support to staff on data management best practices, fostering a data-driven culture within the organization. The Department desires candidates with: Bachelor’s degree in computer science information technology or related field, or equivalent experience. Proven experience (4+ years) in enterprise data management, with a focus on data governance, quality, and analytics. In-depth knowledge of database management systems, data integration, and data warehousing. Strong understanding of data protection regulations and best practices for data security. Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams. Certifications in relevant areas (e.g., CDMP, DAMA) are a plus but not required. The ITM III class has been designated At-Will by the Board of Supervisors, in accordance with the provisions provided under Article 6, Section 601E (8) of the County Management Resolution and serves at the pleasure of the Chief Information Officer. This class has been deemed eligible for the Performance Recognition Plan as set forth under Article 3, Section 311(C) of the County Management Resolution. Program eligibility requires employees to be in a leadership position, manage other employees or programs, and have significant influence on the achievement of organizational objectives. Minimum Qualifications: Education : Bachelor’s degree in computer science information technology or related field, or equivalent experience. (Additional qualifying experience in systems analysis, applications programming, user technical support, network administration, or telecommunications may substitute for the required education on the basis of one year of full-time experience equaling 30 semester or 45 quarter units of the required education.) Experience : Four or more years of supervisory or administrative experience with responsibility for planning, organizing, and implementing budgets, programs, and projects. This must have included at least one year of experience supervising staff in any one of the following functions: budgets, systems analysis, applications programming, user technical support, network administration, or telecommunications functions. (A master's degree from an accredited college or university in computer science, information systems, public/business administration may be substituted for one year of non-supervisory experience.) Knowledge of : Current technology in a changing environment; principles and practices of supervision, including matrix based project management; emerging technologies and industry supported (e.g., healthcare, law enforcement) applications, as well as understanding applicability of new technology to operations; consensus building and other group decision processes; organizational dynamics related to budget, human resource allocation, authority to act and other factors critical to establishing realistic objectives and achieving goals. Ability to : Present technology vision and strategies to department and agency management; manage multifaceted and technically sophisticated projects and on-going operations; develop strategic plans for operation and growth; analyze user needs, existing and emerging technology, costs/benefits, internal political considerations and utilize available financial and human resources; establish objectives, activities and timelines and completing the work within those parameters; advocate for needed resources; persuade and influence others and negotiate desired outcomes; communicate with others from varied socio-economic backgrounds, diverse cultural norms and conflicting priorities and needs; foster positive relationships and public relations. Other Requirements : A successful Security Clearance conducted by the Sheriffs' Office is required for positions within the Riverside County Information Technology Department.
Sonoma County, CA
Santa Rosa, California, United States
Position Information Bring your enthusiasm and behavioral health experience to the County of Sonoma’s Department of Health Services as a Quality Manager! Starting salary up to $70.12/hour ($146,348/year), PLUS a competitive total compensation package!* This recruitment is being conducted to fill one full-time Quality Improvement Manager position and one full-time Quality Assurance Manager position in the Department of Health Services. If you are interested in one or both positions, we encourage you to apply to this recruitment! The Position The Quality Manager positions work in the Behavioral Health Division's Quality Assessment & Performance Improvement (QAPI) section. These positions work collaboratively with interdisciplinary teams, which can include Behavioral Health professionals, Program Planning and Evaluation Analysts, and clerical staff. They ensure California Department of Health Care Services compliance related to quality assurance, system monitoring, care coordination, access and information requirements, beneficiary rights and protections, and other regulatory requirements. The Quality Managers will work cross-functionally with Division Managers and Administrative Units to ensure and improve the quality of Behavioral Health services. In addition to integrity, tact, and patience, as an ideal candidate to join this team, you will possess: A license, certification, or registration in a behavioral health-related discipline (e.g. Licensed Clinical Social Worker, Marriage and Family Therapist, Registered Nurse, Licensed Psychologist) Knowledge of California Department of Health Care Services regulations Experience analyzing and interpreting client care data to make data-driven recommendations Excellent communication and presentation skills Experience with project planning, design, implementation, and evaluation Experience providing training to multiple levels of staffing Responsibilities of the Quality Improvement Manager position include: Developing and evaluating the Behavioral Health Division's Quality Improvement Workplan Designing, managing, and monitoring the Behavioral Health Division's goals, data, and performance improvement projects to improve the beneficiary experience of service Leading the annual External Quality Review, which includes preparing, coordinating, and performing annual report follow-up Administering the annual consumer perception survey Coordinating network adequacy data submissions to the Department of Health Care Services and collaborating for any subsequent corrective action plans Overseeing all Behavioral Health Division credentialing requirements Steering Sonoma County's Quality Improvement Committee to make positive changes in the Behavioral Health delivery system Managing all Behavioral Health Division data requests Responsibilities of the Quality Assurance Manager position include: Supporting the operationalization of state, federal, and county laws and regulations through analyzing, drafting, and implementing policies, procedures and forms Overseeing beneficiary problem resolution processes, including grievances process and appeals Managing mental health Medi-Cal site certification processes Assisting with the implementation of Plans of Correction associated with periodic Department of Health Care Services reviews/audits Creating and conducting staff training to respond to identified quality assurance opportunities Engaging in continuous quality assurance analysis to ensure effective policy implementation and monitoring by creating reports and reviewing statistical trends Working collaboratively with Managed Care Plan partners to ensure consistent and appropriate care coordination across different settings Ensuring compliance with the contracts the Behavioral Health Division has with the Department of Health Care Services For further information regarding the department and its programs, services, and partnerships, please visit the DHS website . What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . This employment list may also be used to fill future full-time, part-time, or extra-help positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title for this position is Patient Care Analyst. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education: Academic work which directly relates to the knowledge and abilities listed. Normally, graduation from an accredited school nursing, academic course work in health care, hospital or nursing administration, medical records, psychology counseling or social work or a related field will meet these required knowledge and abilities. Experience: Any combination of training and experience that will provide an opportunity to acquire the knowledge and abilities listed. Normally, three years of experience in an acute care hospital or other equally responsible health profession experience including some training or experience in performing patient's rights advocacy, utilization review or quality assurance or infection control or experience analyzing health care or nursing systems and programs could provide this opportunity. License: Possession of a valid California license as a Registered Nurse or license, registration or certification in another related health discipline. Knowledge, Skills, and Abilities Thorough knowledge of: relative importance of problems effecting the respective areas of responsibility. Considerable knowledge of: various methods of assessing professional care and services; the applicable laws, rules, regulations and regulatory agency requirements related to assigned area of responsibility; medical terminology, hospital routines, and policies and procedures. Working knowledge of: the various specialty areas within the Resource Management Program. Knowledge of: appropriate financial reporting and statistical design, methodology, presentation and interpretation; the principles and practices of consultation and training. Ability to: recognize resource management and patient care problems or potential problems in their early stages; utilize various methods of assessing the utilization and quality of services and care provided; communicate effectively with persons of varying backgrounds; influence physicians, staff, other managers into accepting changes required by the resource management program; advocate on behalf of patients and clients using behavior that will provide the best opportunity for a reasonable resolution of the complaint; establish and maintain cooperative working relationships with other hospital and Mental Health Department personnel and others who have an interest in quality patient care; exercise responsibility, initiative, ingenuity, independent analysis and judgment in solving medical, administrative and management problems; write comprehensive reports; analyze problems accurately and to take effective course of action; give and follow oral and written directions of a technical and professional nature in detail; interact with patients and professional staff sympathetically and tactfully in difficult and sensitive situations; establish and maintain cooperative working relationships with other hospital personnel; interpret medical charts, records and reports. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be used in assessing minimum qualifications. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%). Each application and supplemental questionnaire will be thoroughly evaluated for satisfaction of minimum qualifications and relevance of educational coursework, training, experience, knowledge, and abilities that relate to this position. Candidates possessing the most appropriate job-related qualifications will be placed on an employment list and referred to the department for selection interviews. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: SZ HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County paid premium contribution. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Mar 07, 2024
Full Time
Position Information Bring your enthusiasm and behavioral health experience to the County of Sonoma’s Department of Health Services as a Quality Manager! Starting salary up to $70.12/hour ($146,348/year), PLUS a competitive total compensation package!* This recruitment is being conducted to fill one full-time Quality Improvement Manager position and one full-time Quality Assurance Manager position in the Department of Health Services. If you are interested in one or both positions, we encourage you to apply to this recruitment! The Position The Quality Manager positions work in the Behavioral Health Division's Quality Assessment & Performance Improvement (QAPI) section. These positions work collaboratively with interdisciplinary teams, which can include Behavioral Health professionals, Program Planning and Evaluation Analysts, and clerical staff. They ensure California Department of Health Care Services compliance related to quality assurance, system monitoring, care coordination, access and information requirements, beneficiary rights and protections, and other regulatory requirements. The Quality Managers will work cross-functionally with Division Managers and Administrative Units to ensure and improve the quality of Behavioral Health services. In addition to integrity, tact, and patience, as an ideal candidate to join this team, you will possess: A license, certification, or registration in a behavioral health-related discipline (e.g. Licensed Clinical Social Worker, Marriage and Family Therapist, Registered Nurse, Licensed Psychologist) Knowledge of California Department of Health Care Services regulations Experience analyzing and interpreting client care data to make data-driven recommendations Excellent communication and presentation skills Experience with project planning, design, implementation, and evaluation Experience providing training to multiple levels of staffing Responsibilities of the Quality Improvement Manager position include: Developing and evaluating the Behavioral Health Division's Quality Improvement Workplan Designing, managing, and monitoring the Behavioral Health Division's goals, data, and performance improvement projects to improve the beneficiary experience of service Leading the annual External Quality Review, which includes preparing, coordinating, and performing annual report follow-up Administering the annual consumer perception survey Coordinating network adequacy data submissions to the Department of Health Care Services and collaborating for any subsequent corrective action plans Overseeing all Behavioral Health Division credentialing requirements Steering Sonoma County's Quality Improvement Committee to make positive changes in the Behavioral Health delivery system Managing all Behavioral Health Division data requests Responsibilities of the Quality Assurance Manager position include: Supporting the operationalization of state, federal, and county laws and regulations through analyzing, drafting, and implementing policies, procedures and forms Overseeing beneficiary problem resolution processes, including grievances process and appeals Managing mental health Medi-Cal site certification processes Assisting with the implementation of Plans of Correction associated with periodic Department of Health Care Services reviews/audits Creating and conducting staff training to respond to identified quality assurance opportunities Engaging in continuous quality assurance analysis to ensure effective policy implementation and monitoring by creating reports and reviewing statistical trends Working collaboratively with Managed Care Plan partners to ensure consistent and appropriate care coordination across different settings Ensuring compliance with the contracts the Behavioral Health Division has with the Department of Health Care Services For further information regarding the department and its programs, services, and partnerships, please visit the DHS website . What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . This employment list may also be used to fill future full-time, part-time, or extra-help positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title for this position is Patient Care Analyst. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education: Academic work which directly relates to the knowledge and abilities listed. Normally, graduation from an accredited school nursing, academic course work in health care, hospital or nursing administration, medical records, psychology counseling or social work or a related field will meet these required knowledge and abilities. Experience: Any combination of training and experience that will provide an opportunity to acquire the knowledge and abilities listed. Normally, three years of experience in an acute care hospital or other equally responsible health profession experience including some training or experience in performing patient's rights advocacy, utilization review or quality assurance or infection control or experience analyzing health care or nursing systems and programs could provide this opportunity. License: Possession of a valid California license as a Registered Nurse or license, registration or certification in another related health discipline. Knowledge, Skills, and Abilities Thorough knowledge of: relative importance of problems effecting the respective areas of responsibility. Considerable knowledge of: various methods of assessing professional care and services; the applicable laws, rules, regulations and regulatory agency requirements related to assigned area of responsibility; medical terminology, hospital routines, and policies and procedures. Working knowledge of: the various specialty areas within the Resource Management Program. Knowledge of: appropriate financial reporting and statistical design, methodology, presentation and interpretation; the principles and practices of consultation and training. Ability to: recognize resource management and patient care problems or potential problems in their early stages; utilize various methods of assessing the utilization and quality of services and care provided; communicate effectively with persons of varying backgrounds; influence physicians, staff, other managers into accepting changes required by the resource management program; advocate on behalf of patients and clients using behavior that will provide the best opportunity for a reasonable resolution of the complaint; establish and maintain cooperative working relationships with other hospital and Mental Health Department personnel and others who have an interest in quality patient care; exercise responsibility, initiative, ingenuity, independent analysis and judgment in solving medical, administrative and management problems; write comprehensive reports; analyze problems accurately and to take effective course of action; give and follow oral and written directions of a technical and professional nature in detail; interact with patients and professional staff sympathetically and tactfully in difficult and sensitive situations; establish and maintain cooperative working relationships with other hospital personnel; interpret medical charts, records and reports. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be used in assessing minimum qualifications. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%). Each application and supplemental questionnaire will be thoroughly evaluated for satisfaction of minimum qualifications and relevance of educational coursework, training, experience, knowledge, and abilities that relate to this position. Candidates possessing the most appropriate job-related qualifications will be placed on an employment list and referred to the department for selection interviews. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: SZ HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County paid premium contribution. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION RESEARCH, POLICY, AND QUALITY ASSURANCE MANAGER (RESEARCH MANAGER) SALARY INFORMATION In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. THIS RECRUITMENT IS OPEN TO THE PUBLIC The eligible list established through this recruitment will be used to fill a current vacancy in the Orange County District Attorney's Office and may also be used to fill positions in similar and/or lower classifications throughout the County of Orange . DEADLINE TO APPLY Online applications will be accepted for a minimum of five (5) business days, and will remain open on a continuous basis until 11:59 P.M. PST on the day the County's needs are met. All applicants are encouraged to apply immediately as this bulletin can close at any time without notice. DISTRICT ATTORNEY-PUBLIC ADMINISTRATOR: The Orange County District Attorney (OCDA) represents the People of the State of California in criminal and civil proceedings, serves the court and criminal justice system, and the Orange County Grand Jury. The mission of the Office of the Orange County District Attorney is to enhance public safety and welfare and to protect and respect crime victims and to create security in the community through the vigorous enforcement of criminal and civil laws in a just, honest, efficient and ethical manner. The Office consists of three major divisions: Legal, Investigative Bureau, and Administration. THE OPPORTUNITY The Research Manager will be responsible for: Leading research projects, programs, and units as directed by management by drafting proposals, selecting research methods, supervising teams, including other project managers, and presenting findings; Identifying areas for department improvement and developing research methodologies and data to meet those needs; Staying abreast with latest developments in research methodologies, technologies and changes in the law that will necessitate data collection, analysis and presentation; Collecting, analyzing and developing statistical reports and information to provide valid measurements of crime, criminal justice process, and office operations; Establishing and maintaining processes to ensure data integrity; Providing oversight on research projects and ongoing program evaluations from conceptualization to final outcome. Collaborating with other criminal justice entities and stakeholders in the exchange of information and data for the performance and assessment of criminal justice function; and Collaborating key information to internal and external stakeholders in planning strategic initiatives and in implementing new programs NOTE: This is a data research and working manager position, not a policy driving/writing position. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES : In addition to the minimum experience and education requirements, the ideal candidate will possess experience working in a legal/law enforcement setting as well as demonstrate the knowledge, skills, and experience listed in all the competencies below : Research Experience: • Possession of bachelor's degree or higher in Criminal Justice, Sociology, Research, Psychology or other Social Sciences or Administration field with documented statistical research focus • Extensive experience in conducting applied research in a criminal justice or social science setting • Experience in preparing concise written and oral reports summarizing complex data and information for non-technical personnel • Experience supervising and/or providing guidance to other staff carrying out research and evaluation activities Technical Knowledge : • Principles and methods of research design, including sampling and testing of hypotheses • Principles and methods of descriptive and inferential statistics including probability theory, sampling techniques, statistical correlation, frequency distribution, reliability and validity criteria and regression analysis • Methods of organizing statistical information into reports, tabulations, charts and graphs • Principles and theories of a scientific, technical or professional field as they apply to criminal justice • Knowledge of current Federal, State, and local legislation, policies, regulations and issues that pertain to the Office of the Orange County District Attorney Leadership : • Uses creativity and innovation in achieving business objectives by planning and developing projects to be safe, efficient and effective • Works collaboratively with staff to align personal development and goal achievement with business objectives • Builds effective working relationships inside and outside the organization • Employment experience performing data compilation, analysis and leading research projects with teams of more than one Effective Communication : • Promotes open, candid information sharing across organizational boundaries in working with other law enforcement agencies, County, State and Federal agencies • Presents ideas and material clearly, concisely, logically and persuasively both orally and in writing • Effectively communicates in individual interviews and group discussions requiring persuasion, counseling and instruction • Advises supervisor and other management staff regarding the mission of the research unit and the objectives, methodology, time requirements and feasibility of major research projects • Recommends new projects and explains their contributions to operational objectives Planning and Organization: • Manages time wisely and effectively prioritizes multiple, competing tasks • Plans, organizes and directs research projects to determine the effect of, and need for, various County programs • Directs the design of research models, development and selection of statistical and analytical methods, collection and interpretation of field data and development of findings and recommendations • Makes efficient use of the organization's resources and promotes flexibility by planning for the effects of organizational change internally, and develops projects that recognize potential change in legislation and/or regulation impacting law enforcement Problem Solving & Decision-Making: Individual can detect problems and take effective corrective action; demonstrates excellent judgment when working with department standards and the public; shows the ability to make effective decisions when completing projects and assignments. MINIMUM QUALIFICATIONS: Click here to learn more about the minimum qualifications for the Research, Policy and QA Manager classification as well as the physical and mental requirements and the environmental and working conditions. RECRUITMENT PROCESS: District Attorney Human Resources will screen all applications in order to identify the candidates who meet the minimum qualifications for this position based on the skills required to meet the needs of the Department. After the initial screening, qualified applicants will be referred to the next step of the selection process. Application Screening (Refer/Non-Refer): Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Structured Oral Interview | SOI (Weighted 100%): Applicants will be interviewed and rated by a panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Eligible List: Once the assessment has been completed, District Attorney Human Resources will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Based on the Department's needs, the recruitment process above may be modified. Candidates will be notified of any changes in the selection procedures. ADDITIONAL INFORMATION Veterans Employment Preference: The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here (Download PDF reader) (Download PDF reader) (Download PDF reader) (Download PDF reader) to review the policy. SPECIAL QUALIFICATIONS Candidates under consideration for hire by the District Attorney-Public Administrator will be required to pass an extensive background investigation to the satisfaction of the department. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For additional questions regarding this recruitment, please contact Marina Guillen at 714-347-8420 or Marina.Guillen@ocdapa.org . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
CAREER DESCRIPTION RESEARCH, POLICY, AND QUALITY ASSURANCE MANAGER (RESEARCH MANAGER) SALARY INFORMATION In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. THIS RECRUITMENT IS OPEN TO THE PUBLIC The eligible list established through this recruitment will be used to fill a current vacancy in the Orange County District Attorney's Office and may also be used to fill positions in similar and/or lower classifications throughout the County of Orange . DEADLINE TO APPLY Online applications will be accepted for a minimum of five (5) business days, and will remain open on a continuous basis until 11:59 P.M. PST on the day the County's needs are met. All applicants are encouraged to apply immediately as this bulletin can close at any time without notice. DISTRICT ATTORNEY-PUBLIC ADMINISTRATOR: The Orange County District Attorney (OCDA) represents the People of the State of California in criminal and civil proceedings, serves the court and criminal justice system, and the Orange County Grand Jury. The mission of the Office of the Orange County District Attorney is to enhance public safety and welfare and to protect and respect crime victims and to create security in the community through the vigorous enforcement of criminal and civil laws in a just, honest, efficient and ethical manner. The Office consists of three major divisions: Legal, Investigative Bureau, and Administration. THE OPPORTUNITY The Research Manager will be responsible for: Leading research projects, programs, and units as directed by management by drafting proposals, selecting research methods, supervising teams, including other project managers, and presenting findings; Identifying areas for department improvement and developing research methodologies and data to meet those needs; Staying abreast with latest developments in research methodologies, technologies and changes in the law that will necessitate data collection, analysis and presentation; Collecting, analyzing and developing statistical reports and information to provide valid measurements of crime, criminal justice process, and office operations; Establishing and maintaining processes to ensure data integrity; Providing oversight on research projects and ongoing program evaluations from conceptualization to final outcome. Collaborating with other criminal justice entities and stakeholders in the exchange of information and data for the performance and assessment of criminal justice function; and Collaborating key information to internal and external stakeholders in planning strategic initiatives and in implementing new programs NOTE: This is a data research and working manager position, not a policy driving/writing position. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES : In addition to the minimum experience and education requirements, the ideal candidate will possess experience working in a legal/law enforcement setting as well as demonstrate the knowledge, skills, and experience listed in all the competencies below : Research Experience: • Possession of bachelor's degree or higher in Criminal Justice, Sociology, Research, Psychology or other Social Sciences or Administration field with documented statistical research focus • Extensive experience in conducting applied research in a criminal justice or social science setting • Experience in preparing concise written and oral reports summarizing complex data and information for non-technical personnel • Experience supervising and/or providing guidance to other staff carrying out research and evaluation activities Technical Knowledge : • Principles and methods of research design, including sampling and testing of hypotheses • Principles and methods of descriptive and inferential statistics including probability theory, sampling techniques, statistical correlation, frequency distribution, reliability and validity criteria and regression analysis • Methods of organizing statistical information into reports, tabulations, charts and graphs • Principles and theories of a scientific, technical or professional field as they apply to criminal justice • Knowledge of current Federal, State, and local legislation, policies, regulations and issues that pertain to the Office of the Orange County District Attorney Leadership : • Uses creativity and innovation in achieving business objectives by planning and developing projects to be safe, efficient and effective • Works collaboratively with staff to align personal development and goal achievement with business objectives • Builds effective working relationships inside and outside the organization • Employment experience performing data compilation, analysis and leading research projects with teams of more than one Effective Communication : • Promotes open, candid information sharing across organizational boundaries in working with other law enforcement agencies, County, State and Federal agencies • Presents ideas and material clearly, concisely, logically and persuasively both orally and in writing • Effectively communicates in individual interviews and group discussions requiring persuasion, counseling and instruction • Advises supervisor and other management staff regarding the mission of the research unit and the objectives, methodology, time requirements and feasibility of major research projects • Recommends new projects and explains their contributions to operational objectives Planning and Organization: • Manages time wisely and effectively prioritizes multiple, competing tasks • Plans, organizes and directs research projects to determine the effect of, and need for, various County programs • Directs the design of research models, development and selection of statistical and analytical methods, collection and interpretation of field data and development of findings and recommendations • Makes efficient use of the organization's resources and promotes flexibility by planning for the effects of organizational change internally, and develops projects that recognize potential change in legislation and/or regulation impacting law enforcement Problem Solving & Decision-Making: Individual can detect problems and take effective corrective action; demonstrates excellent judgment when working with department standards and the public; shows the ability to make effective decisions when completing projects and assignments. MINIMUM QUALIFICATIONS: Click here to learn more about the minimum qualifications for the Research, Policy and QA Manager classification as well as the physical and mental requirements and the environmental and working conditions. RECRUITMENT PROCESS: District Attorney Human Resources will screen all applications in order to identify the candidates who meet the minimum qualifications for this position based on the skills required to meet the needs of the Department. After the initial screening, qualified applicants will be referred to the next step of the selection process. Application Screening (Refer/Non-Refer): Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Structured Oral Interview | SOI (Weighted 100%): Applicants will be interviewed and rated by a panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Eligible List: Once the assessment has been completed, District Attorney Human Resources will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Based on the Department's needs, the recruitment process above may be modified. Candidates will be notified of any changes in the selection procedures. ADDITIONAL INFORMATION Veterans Employment Preference: The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here (Download PDF reader) (Download PDF reader) (Download PDF reader) (Download PDF reader) to review the policy. SPECIAL QUALIFICATIONS Candidates under consideration for hire by the District Attorney-Public Administrator will be required to pass an extensive background investigation to the satisfaction of the department. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For additional questions regarding this recruitment, please contact Marina Guillen at 714-347-8420 or Marina.Guillen@ocdapa.org . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Introduction This is a reinstatement, transfer or voluntary demotion opportunity for current and former regularly appointed employees of Alameda County. Reinstatement: Pursuant to Civil Service Rule 1744: On the request of a department head and approval of the Commission, a regularly appointed employee who resigned in good standing may, within three years after the effective date of his/her resignation, be reinstated in a position in the class from which he/she resigned or in a position in another class for which he/she may be eligible as determined by the Commission. Appointments by reinstatement following resignation are subject to the probationary period established for the class. You must have been a classified County employee in the same job code or in a job code at the same salary maximum and left the County in good standing. In addition, you must meet the minimum and special qualifications of the specific position. Transfer: You must be a current County classified employee in the same job code or in a job code with the same salary maximum for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position. Voluntary Demotion: You must be a current County classified employee in a job code which is at a higher salary maximum than the vacancy for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position. DESCRIPTION THE DEPARTMENT: The Alameda County Probation Department is an essential element of the County’s system of public protection and human services. The Department’s role is to reduce the impact of crime in the community by providing accurate, comprehensive and timely information and recommendations to the Courts, providing community-based sanctions and treatment for offenders, and working cooperatively with law enforcement agencies and community organizations with similar objectives. The Department provides a wide range of mandated and discretionary investigative, advisory, and supervisory services to adult and juvenile probationers pursuant to State law and the County Charter. THE POSITION: Under general direction, to analyze department business system needs, and produce, maintain and update software systems to meet those needs. Information Systems Analysts are responsible for gathering requirements, defining problems and recommending solutions, writing program and database design specifications, modifying existing systems and providing production support for users and their systems. Information Systems Analysts may also prepare instructional material for department staff, act as project manager on projects; and performs related duties as required. DISTINGUISHING FEATURES: This is the fully functioning Systems Analyst classification in the Information Systems class series. Incumbents are competent to work independently in designing, developing, testing, implementing, and maintaining software systems and programs. Activities include analyzing information business requirements, recommending technology solutions, preparing automated system specifications, designing logic flow diagrams, screens, file structures, reports, forms and menus, performing quality assurance testing, and developing system documentation. Information Systems Analysts may supervise journey-level, technical or clerical staff. Information Systems Analyst differs from the Information Systems Specialist - Technical Support Analyst series in that incumbents specialize in, and spend a majority of their time working on, business applications systems analysis, design, and coding, with emphasis on more complex design and development activities; whereas Information Systems Specialists and Technical Support Analysts perform more general system support activities, which may include less complex systems and programming duties requiring less than 50% of their time. Information Systems Analyst is further distinguished from the next higher-level class of Information Systems Manager in that the latter is responsible for all of the data processing activities of a smaller department or for a major data processing section in a larger department. MINIMUM QUALIFICATIONS Education: The equivalent to graduation from an accredited four-year college or university (120 semester units or 180 quarter units) with a major in MIS, Computer Science, Computer Engineering or equivalent. AND Experience: The equivalent of two years of full-time experience in planning, developing and administering complex information technology systems and applications. OR II Experience: The equivalent of three years of full time experience in planning, developing and administering multiple, complex information technology systems and applications. Certification: Professional Certification as a Microsoft Certified Solution Developer, Sun Certified Java Programmer, Sun Certified Java Developer or equivalent can be substituted for one year of experience. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the "Examples of Duties" section of this specification. Knowledge of: • Modern computer technology used to plan, develop and administer computers and network systems. • Information technology concepts. • Methodologies for analyzing systems, procedures and workflow. • Office software applications. • Functions and capabilities of database systems. • World Wide Web technology. • Principles of network infrastructure. • Software programming languages such as Visual Studio.NET, Visual C++, C#, Visual Basic, ASP.NET, VB.NET, XML, XSL, ASP, JavaScript, CSS, DHTML, Java / J2EE, JSP, Struts, Oracle, SQL server, IBM WebSphere, BEA WebLogic, Jboss. Specific programming languages may be selectively required for individual positions as needed by the recruiting departments. Ability to: • Function as a system(s) administrator. • Maintain and modify existing office software applications. • Analyze and problem solve. • Make effective decisions. • Plan and organize. • Identify and correct problems with computers and related equipment. • Analyze problems related to database design, system interactions and cross platform issues. • Prepare and maintain documentation, records and logs. • Communicate effectively both orally and in writing. • Interface with users at all levels of the organization. BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) Accidental Death and Dismemberment Insurance County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Management Paid Leave** Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. ** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave. Conclusion TO APPLY: Please contact Lauren Allison at (510) 268-7980 or lallison@acgov.org to apply. You are encouraged to apply immediately as this posting is open until filled and may close at anytime. Alameda County is an Equal Opportunity Employer Closing Date/Time: Continuous
Mar 05, 2024
Full Time
Introduction This is a reinstatement, transfer or voluntary demotion opportunity for current and former regularly appointed employees of Alameda County. Reinstatement: Pursuant to Civil Service Rule 1744: On the request of a department head and approval of the Commission, a regularly appointed employee who resigned in good standing may, within three years after the effective date of his/her resignation, be reinstated in a position in the class from which he/she resigned or in a position in another class for which he/she may be eligible as determined by the Commission. Appointments by reinstatement following resignation are subject to the probationary period established for the class. You must have been a classified County employee in the same job code or in a job code at the same salary maximum and left the County in good standing. In addition, you must meet the minimum and special qualifications of the specific position. Transfer: You must be a current County classified employee in the same job code or in a job code with the same salary maximum for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position. Voluntary Demotion: You must be a current County classified employee in a job code which is at a higher salary maximum than the vacancy for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position. DESCRIPTION THE DEPARTMENT: The Alameda County Probation Department is an essential element of the County’s system of public protection and human services. The Department’s role is to reduce the impact of crime in the community by providing accurate, comprehensive and timely information and recommendations to the Courts, providing community-based sanctions and treatment for offenders, and working cooperatively with law enforcement agencies and community organizations with similar objectives. The Department provides a wide range of mandated and discretionary investigative, advisory, and supervisory services to adult and juvenile probationers pursuant to State law and the County Charter. THE POSITION: Under general direction, to analyze department business system needs, and produce, maintain and update software systems to meet those needs. Information Systems Analysts are responsible for gathering requirements, defining problems and recommending solutions, writing program and database design specifications, modifying existing systems and providing production support for users and their systems. Information Systems Analysts may also prepare instructional material for department staff, act as project manager on projects; and performs related duties as required. DISTINGUISHING FEATURES: This is the fully functioning Systems Analyst classification in the Information Systems class series. Incumbents are competent to work independently in designing, developing, testing, implementing, and maintaining software systems and programs. Activities include analyzing information business requirements, recommending technology solutions, preparing automated system specifications, designing logic flow diagrams, screens, file structures, reports, forms and menus, performing quality assurance testing, and developing system documentation. Information Systems Analysts may supervise journey-level, technical or clerical staff. Information Systems Analyst differs from the Information Systems Specialist - Technical Support Analyst series in that incumbents specialize in, and spend a majority of their time working on, business applications systems analysis, design, and coding, with emphasis on more complex design and development activities; whereas Information Systems Specialists and Technical Support Analysts perform more general system support activities, which may include less complex systems and programming duties requiring less than 50% of their time. Information Systems Analyst is further distinguished from the next higher-level class of Information Systems Manager in that the latter is responsible for all of the data processing activities of a smaller department or for a major data processing section in a larger department. MINIMUM QUALIFICATIONS Education: The equivalent to graduation from an accredited four-year college or university (120 semester units or 180 quarter units) with a major in MIS, Computer Science, Computer Engineering or equivalent. AND Experience: The equivalent of two years of full-time experience in planning, developing and administering complex information technology systems and applications. OR II Experience: The equivalent of three years of full time experience in planning, developing and administering multiple, complex information technology systems and applications. Certification: Professional Certification as a Microsoft Certified Solution Developer, Sun Certified Java Programmer, Sun Certified Java Developer or equivalent can be substituted for one year of experience. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the "Examples of Duties" section of this specification. Knowledge of: • Modern computer technology used to plan, develop and administer computers and network systems. • Information technology concepts. • Methodologies for analyzing systems, procedures and workflow. • Office software applications. • Functions and capabilities of database systems. • World Wide Web technology. • Principles of network infrastructure. • Software programming languages such as Visual Studio.NET, Visual C++, C#, Visual Basic, ASP.NET, VB.NET, XML, XSL, ASP, JavaScript, CSS, DHTML, Java / J2EE, JSP, Struts, Oracle, SQL server, IBM WebSphere, BEA WebLogic, Jboss. Specific programming languages may be selectively required for individual positions as needed by the recruiting departments. Ability to: • Function as a system(s) administrator. • Maintain and modify existing office software applications. • Analyze and problem solve. • Make effective decisions. • Plan and organize. • Identify and correct problems with computers and related equipment. • Analyze problems related to database design, system interactions and cross platform issues. • Prepare and maintain documentation, records and logs. • Communicate effectively both orally and in writing. • Interface with users at all levels of the organization. BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) Accidental Death and Dismemberment Insurance County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Management Paid Leave** Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. ** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave. Conclusion TO APPLY: Please contact Lauren Allison at (510) 268-7980 or lallison@acgov.org to apply. You are encouraged to apply immediately as this posting is open until filled and may close at anytime. Alameda County is an Equal Opportunity Employer Closing Date/Time: Continuous
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information EXAM NUMBER Q2611A-R APPLICATION FILING PERIOD We will begin receiving applications on Mon da y, April 22, 2024, at 8:00 a.m. (PT). This examination will remain open until the needs of the service are met and is subject to closure without prior notice. TYPE OF RECRUITMENT Open Competitive Job Opportunity SPECIAL SALARY INFORMATION Management Appraisal and Performance Plan (MAPP): This position is subject to the provisions of the County's Management Appraisal of Performance Plan (MAPP) and is compensated at MAPP range S10. Initial salary placement and subsequent salary adjustments will be made in accordance with MAPP guidelines and regulations. CHECK OUT OUR OUTSTANDING BENEFITS! Los Angeles County offers one of the strongest public-sector benefits packages in the nation. Click here to see a list of employee benefits. WHO WE ARE: LA County Library is one of the largest and most innovative public library systems in the United States. It offers free public resources, including books, music, multimedia materials, computers and internet access and educational and recreational services to 3.4 million residents through its 85 libraries and mobile fleet of vehicles. LA County library is dedicated to reducing barriers and increasing equity and access to public services for all. WHO WE ARE LOOKING FOR: LA County Library seeks to attract and retain a high performing and diverse workforce in which employees’ differences are respected and valued to better meet the varying needs of the diverse customers we serve. We are looking for multi-taskers who are able to work independently and as part of a team. Our ideal candidate is someone with an analytical mind and excellent communication skills, who will lead the information security function for LA County Library, as well as develop and deliver a comprehensive departmental information security strategy to optimize the department’s security posture. Essential Job Functions As a Departmental Information Security Officer I, your responsibilities will include, but are not limited to the following: Developing and maintaining the departmental Information Security Program including policies, standards, and procedures; cybersecurity control evaluation, selection, and implementation; and architectures, products and services, pursuant to County Chief Information Office architectures, standards and guidelines, and Board polices and applicable laws. Collaborating with departmental business units to conduct comprehensive information security risk assessments, and participating in regular reviews of security standards, governance, data compliance and privacy management, audit, risk assessments, physical and logical access reviews, risk assessments and data destruction solutions. Conducting vulnerability assessments to identify existing or potential weaknesses in systems and processes that could lead to compromises; facilitating remediation of identified vulnerabilities within processes, systems and applications and coordinating investigations with relevant authorities, including the Countywide Chief Privacy Officer (CPO), Countywide Cybersecurity Incident Response Committee (CCIRC) , Auditor-Controller, and law enforcement agencies as necessary. Leading and conducting routine assessments and periodic inspections of departmental information technology systems to ensure the effectiveness of security controls and recommending appropriate corrective measures to eliminate or mitigate system compromises. Actively participating in federal, State and local audits and reviews for the department. Coordinating the department's information technology-related aspects of annual or biennial Internal Control Certification Program (ICCP) audits. Providing guidance to department management and implementing necessary policies, standards, or controls to address department-specific regulatory and contractual factors. Collaborating with departmental stakeholders to align security posture with business objectives. Collaborating with application and software developers to ensure that production applications comply with established information security policies, standards and business requirements. Facilitating the development and distribution of information security and privacy awareness training and education for departmental employees in cooperation with the Chief Information Security Officer (CISO) and CPO. Promotes Countywide initiatives pertaining to information security and privacy education and awareness programs. Representing the department on County cybersecurity governance bodies, committees and workgroups. Participating in the development, review, and recommendation of Countywide information technology security policies, technical and operational standards, procedures and guidelines. Identifying and recommending industry best practices for cybersecurity, fostering communication and collaboration among County departments on countywide and departmental cybersecurity issues. Serving as a member of the CCIRC. Establishing and leading a Departmental Cybersecurity Emergency Response Team (DCERT). Developing appropriate security incident notification procedures for departmental management, CISO, CPO and CCIRC. Participating in Countywide activities and providing recommendations of software products and controls related to cybersecurity. Collaborating with responsible County entities in the development and implementation of Countywide business continuity and disaster recovery plans to ensure appropriate cybersecurity measures. Liaising between the department and the CPO regarding electronic data and physical records, privacy incident and breach response, privacy audits, and other initiatives pertaining to the County’s privacy program components and related policies. Ensuring proper departmental inventories of information technology assets and software licenses i n collaboration with information technology operations. Reviewing departmental information technology projects and information technology contrac t terms, in conjunction with County Counsel, to ensure information security sufficiency. Participating in the review of information technology facility acquisition, construction, and remodeling projects to ensure adherence to County information security policies, standards, guidelines and industry best practices as needed. Supervising and/or managing subordinate security officers, supervisors and technical staff as needed. Serving as a witness or subject-matter expert (SME) for the department in legal matters concerning cybersecurity as needed. Requirements SELECTION REQUIREMENTS: Graduation from an accredited college or university with a bachelor's* degree or higher in Computer Science, Information Security, Information Assurance, Business Administration, or a related discipline - AND - two (2) years of recent** progressively responsible*** experience in a combination of risk management, information security and cybersecurity roles - AND - two (2) years of recent** experience in Information Technology project management. LICENSE REQUIREMENTS: A valid California Class C Driver's License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL EXPECTATIONS: 2 - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION: * In order to receive credit for your education, you must include a legible copy of the official diploma, official transcripts, or official letter from the accredited institution which shows the area of specialization with your application at the time of filing or within seven (7) calendar days from application submission. Note: Foreign studies must be evaluated by an academic credential evaluation agency and deemed to be equivalent to degrees from the United States. (See Accreditation Information under Employment Information). ** Recent experience is defined as experience within the last five (5) years. *** Progressively responsible experience is defined as a significant increase in the complexity and scope of responsibility in IT and systems functions over time. ENDORSEMENT OF COUNTY QUALIFICATIONS: County employees who wish to meet the requirements using out-of-class experience must provide official documentation such as additional responsibility bonus, out-of-class bonus, temporary assignment bonus, or reclassification study from CEO Classification with your application at the time of filing or within seven (7) calendar days from application submission. Employees do not need to submit such verification if they hold or have held a position at an appropriate level. Out-of-class duties should be accurately described in the application work history, and questionable experience will be verified through the departmental HR Manager when necessary. WITHHOLD INFORMATION: No withholds will be allowed for this examination. Required education and experience must be fully met and indicated on the application by the last day of filing. Additional Information OUR ASSESSMENT PROCESS: This examination will consist of TWO (2) parts: Part I: Multiple-choice and/or simulation assessment(s), weighted 45 % , assessing: Deductive Reasoning Professional Potential Achievement Working Relationships Analyzing Information Learning Quickly Generating New Ideas Using Time Efficiently Working to High Quality Standards Adapting to Change Coping with Uncertainty Willingness to Learn Responsibility Candidates must achieve a passing score of 70% or higher on Part I to proceed to Part II of this examination. Part II: Multiple-choice and/or simulation assessment(s), weighted 55 % , assessing: Cyber Risk covering knowledge of Cyber Risk Management, System and Application Security, Network Security, and Security Management; Cloud Computing covering knowledge of Cloud Computing Concepts, Cloud Service Models, Virtualization, and Private Clouds; Systems Analysis covering knowledge of Fundamental Systems Analysis Skills, Implementation and Support, Systems Analysis Tasks, Systems Design Tasks, and technical methods for specifying requirements. MULTIPLE-CHOICE AND/OR SIMULATION ASSESSMENT(S) ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. Candidates must meet the Selection Requirements and achieve a passing score of 70% or higher on each weighted part of the examination in order to be placed on the Eligible List. TRANSFER OF TEST COMPONENTS: Applicants who have taken identical components recently for other exams may have their scores automatically transferred to this examination. This examination contains test components that may be used in the future for new examinations and your test scores may be transferred. Please add the below email addresses to your email address book and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. JHines@hr.lacounty.gov info@governmentjobs.com talentcentral@shl.com donot-reply@amcatmail.com noreply@proctoru.com TEST PREPARATION: Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help in preparing for the test, we advise you to review all related materials that you deem necessary. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on "Find a Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section. Additional online practice tests are available at https://www.shldirect.com/en-us/practice-tests / . Please note that these resources are intended to provide general information about the types of tests and assessments used by the County of Los Angeles. These resources do not contain details of the exam nor the specific questions you will be asked to answer during the test administration. The exam content section describes the areas assessed by the test and you are invited to study and review whatever material you believe will help you to prepare. Note: All notifications, including invitation notices, will be sent electronically to the email address provided on the application. Test scores cannot be given over the telephone. ELIGIBILITY INFORMATION: The names of candidates receiving a passing score in the examination will be placed on the eligible list for a period of twelve (12) months. VACANCY INFORMATION: The resulting eligible list will be used to fill a vacancy within the LA County Library. AVAILABLE SHIFT: Any HOW TO APPLY: Applications must be filed online only. We will begin receiving applications on Monday, April 22, 2024, at 8:00 a.m. (PT) . All application must be received BEFORE 5:00 p.m., (PT) on the last day of filing. Applications submitted by U.S. mail, fax, or in person will not be accepted. Apply online by clicking on the green " Apply " button at the top right of this posting. Plan to submit your online application well in advance of the 5:00 p.m. (PT) deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet th e Selection Requirements as listed on this job posting. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. IMPORTANT: Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made. Falsification of any information may result in disqualification or rescission of appointment . Utilizing verbiage from Class Specification and Selection Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application and you may be disqualified. ________________________________________________________________________ ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Refer to their website for updated information at Library Locator - LA County Library . TESTING ACCOMMODATION: If you require an accommodation to fairly compete in any part of the assessment process, you will be given the opportunity to make a request when completing your application. Please note, you may be required to submit documentation from a qualified medical provider or other qualified professional to support your request for a testing accommodation. Testing Accommodations Coordinator: TestingAccommodations@hr.lacounty.gov Teletype Phone: (800) 735-2929 California Relay Services Phone: (800) 735-2922 Have any questions about anything listed above? Contact us: Department Contact Name: Jasmine Hines Department Contact Phone: (213) 738-2008 Department Contact Email: jhines@hr.lacounty.gov Exam Number: Q2611A-R For detailed information, please click here
Apr 20, 2024
Full Time
Position/Program Information EXAM NUMBER Q2611A-R APPLICATION FILING PERIOD We will begin receiving applications on Mon da y, April 22, 2024, at 8:00 a.m. (PT). This examination will remain open until the needs of the service are met and is subject to closure without prior notice. TYPE OF RECRUITMENT Open Competitive Job Opportunity SPECIAL SALARY INFORMATION Management Appraisal and Performance Plan (MAPP): This position is subject to the provisions of the County's Management Appraisal of Performance Plan (MAPP) and is compensated at MAPP range S10. Initial salary placement and subsequent salary adjustments will be made in accordance with MAPP guidelines and regulations. CHECK OUT OUR OUTSTANDING BENEFITS! Los Angeles County offers one of the strongest public-sector benefits packages in the nation. Click here to see a list of employee benefits. WHO WE ARE: LA County Library is one of the largest and most innovative public library systems in the United States. It offers free public resources, including books, music, multimedia materials, computers and internet access and educational and recreational services to 3.4 million residents through its 85 libraries and mobile fleet of vehicles. LA County library is dedicated to reducing barriers and increasing equity and access to public services for all. WHO WE ARE LOOKING FOR: LA County Library seeks to attract and retain a high performing and diverse workforce in which employees’ differences are respected and valued to better meet the varying needs of the diverse customers we serve. We are looking for multi-taskers who are able to work independently and as part of a team. Our ideal candidate is someone with an analytical mind and excellent communication skills, who will lead the information security function for LA County Library, as well as develop and deliver a comprehensive departmental information security strategy to optimize the department’s security posture. Essential Job Functions As a Departmental Information Security Officer I, your responsibilities will include, but are not limited to the following: Developing and maintaining the departmental Information Security Program including policies, standards, and procedures; cybersecurity control evaluation, selection, and implementation; and architectures, products and services, pursuant to County Chief Information Office architectures, standards and guidelines, and Board polices and applicable laws. Collaborating with departmental business units to conduct comprehensive information security risk assessments, and participating in regular reviews of security standards, governance, data compliance and privacy management, audit, risk assessments, physical and logical access reviews, risk assessments and data destruction solutions. Conducting vulnerability assessments to identify existing or potential weaknesses in systems and processes that could lead to compromises; facilitating remediation of identified vulnerabilities within processes, systems and applications and coordinating investigations with relevant authorities, including the Countywide Chief Privacy Officer (CPO), Countywide Cybersecurity Incident Response Committee (CCIRC) , Auditor-Controller, and law enforcement agencies as necessary. Leading and conducting routine assessments and periodic inspections of departmental information technology systems to ensure the effectiveness of security controls and recommending appropriate corrective measures to eliminate or mitigate system compromises. Actively participating in federal, State and local audits and reviews for the department. Coordinating the department's information technology-related aspects of annual or biennial Internal Control Certification Program (ICCP) audits. Providing guidance to department management and implementing necessary policies, standards, or controls to address department-specific regulatory and contractual factors. Collaborating with departmental stakeholders to align security posture with business objectives. Collaborating with application and software developers to ensure that production applications comply with established information security policies, standards and business requirements. Facilitating the development and distribution of information security and privacy awareness training and education for departmental employees in cooperation with the Chief Information Security Officer (CISO) and CPO. Promotes Countywide initiatives pertaining to information security and privacy education and awareness programs. Representing the department on County cybersecurity governance bodies, committees and workgroups. Participating in the development, review, and recommendation of Countywide information technology security policies, technical and operational standards, procedures and guidelines. Identifying and recommending industry best practices for cybersecurity, fostering communication and collaboration among County departments on countywide and departmental cybersecurity issues. Serving as a member of the CCIRC. Establishing and leading a Departmental Cybersecurity Emergency Response Team (DCERT). Developing appropriate security incident notification procedures for departmental management, CISO, CPO and CCIRC. Participating in Countywide activities and providing recommendations of software products and controls related to cybersecurity. Collaborating with responsible County entities in the development and implementation of Countywide business continuity and disaster recovery plans to ensure appropriate cybersecurity measures. Liaising between the department and the CPO regarding electronic data and physical records, privacy incident and breach response, privacy audits, and other initiatives pertaining to the County’s privacy program components and related policies. Ensuring proper departmental inventories of information technology assets and software licenses i n collaboration with information technology operations. Reviewing departmental information technology projects and information technology contrac t terms, in conjunction with County Counsel, to ensure information security sufficiency. Participating in the review of information technology facility acquisition, construction, and remodeling projects to ensure adherence to County information security policies, standards, guidelines and industry best practices as needed. Supervising and/or managing subordinate security officers, supervisors and technical staff as needed. Serving as a witness or subject-matter expert (SME) for the department in legal matters concerning cybersecurity as needed. Requirements SELECTION REQUIREMENTS: Graduation from an accredited college or university with a bachelor's* degree or higher in Computer Science, Information Security, Information Assurance, Business Administration, or a related discipline - AND - two (2) years of recent** progressively responsible*** experience in a combination of risk management, information security and cybersecurity roles - AND - two (2) years of recent** experience in Information Technology project management. LICENSE REQUIREMENTS: A valid California Class C Driver's License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL EXPECTATIONS: 2 - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION: * In order to receive credit for your education, you must include a legible copy of the official diploma, official transcripts, or official letter from the accredited institution which shows the area of specialization with your application at the time of filing or within seven (7) calendar days from application submission. Note: Foreign studies must be evaluated by an academic credential evaluation agency and deemed to be equivalent to degrees from the United States. (See Accreditation Information under Employment Information). ** Recent experience is defined as experience within the last five (5) years. *** Progressively responsible experience is defined as a significant increase in the complexity and scope of responsibility in IT and systems functions over time. ENDORSEMENT OF COUNTY QUALIFICATIONS: County employees who wish to meet the requirements using out-of-class experience must provide official documentation such as additional responsibility bonus, out-of-class bonus, temporary assignment bonus, or reclassification study from CEO Classification with your application at the time of filing or within seven (7) calendar days from application submission. Employees do not need to submit such verification if they hold or have held a position at an appropriate level. Out-of-class duties should be accurately described in the application work history, and questionable experience will be verified through the departmental HR Manager when necessary. WITHHOLD INFORMATION: No withholds will be allowed for this examination. Required education and experience must be fully met and indicated on the application by the last day of filing. Additional Information OUR ASSESSMENT PROCESS: This examination will consist of TWO (2) parts: Part I: Multiple-choice and/or simulation assessment(s), weighted 45 % , assessing: Deductive Reasoning Professional Potential Achievement Working Relationships Analyzing Information Learning Quickly Generating New Ideas Using Time Efficiently Working to High Quality Standards Adapting to Change Coping with Uncertainty Willingness to Learn Responsibility Candidates must achieve a passing score of 70% or higher on Part I to proceed to Part II of this examination. Part II: Multiple-choice and/or simulation assessment(s), weighted 55 % , assessing: Cyber Risk covering knowledge of Cyber Risk Management, System and Application Security, Network Security, and Security Management; Cloud Computing covering knowledge of Cloud Computing Concepts, Cloud Service Models, Virtualization, and Private Clouds; Systems Analysis covering knowledge of Fundamental Systems Analysis Skills, Implementation and Support, Systems Analysis Tasks, Systems Design Tasks, and technical methods for specifying requirements. MULTIPLE-CHOICE AND/OR SIMULATION ASSESSMENT(S) ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. Candidates must meet the Selection Requirements and achieve a passing score of 70% or higher on each weighted part of the examination in order to be placed on the Eligible List. TRANSFER OF TEST COMPONENTS: Applicants who have taken identical components recently for other exams may have their scores automatically transferred to this examination. This examination contains test components that may be used in the future for new examinations and your test scores may be transferred. Please add the below email addresses to your email address book and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. JHines@hr.lacounty.gov info@governmentjobs.com talentcentral@shl.com donot-reply@amcatmail.com noreply@proctoru.com TEST PREPARATION: Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help in preparing for the test, we advise you to review all related materials that you deem necessary. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on "Find a Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section. Additional online practice tests are available at https://www.shldirect.com/en-us/practice-tests / . Please note that these resources are intended to provide general information about the types of tests and assessments used by the County of Los Angeles. These resources do not contain details of the exam nor the specific questions you will be asked to answer during the test administration. The exam content section describes the areas assessed by the test and you are invited to study and review whatever material you believe will help you to prepare. Note: All notifications, including invitation notices, will be sent electronically to the email address provided on the application. Test scores cannot be given over the telephone. ELIGIBILITY INFORMATION: The names of candidates receiving a passing score in the examination will be placed on the eligible list for a period of twelve (12) months. VACANCY INFORMATION: The resulting eligible list will be used to fill a vacancy within the LA County Library. AVAILABLE SHIFT: Any HOW TO APPLY: Applications must be filed online only. We will begin receiving applications on Monday, April 22, 2024, at 8:00 a.m. (PT) . All application must be received BEFORE 5:00 p.m., (PT) on the last day of filing. Applications submitted by U.S. mail, fax, or in person will not be accepted. Apply online by clicking on the green " Apply " button at the top right of this posting. Plan to submit your online application well in advance of the 5:00 p.m. (PT) deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet th e Selection Requirements as listed on this job posting. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. IMPORTANT: Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made. Falsification of any information may result in disqualification or rescission of appointment . Utilizing verbiage from Class Specification and Selection Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application and you may be disqualified. ________________________________________________________________________ ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Refer to their website for updated information at Library Locator - LA County Library . TESTING ACCOMMODATION: If you require an accommodation to fairly compete in any part of the assessment process, you will be given the opportunity to make a request when completing your application. Please note, you may be required to submit documentation from a qualified medical provider or other qualified professional to support your request for a testing accommodation. Testing Accommodations Coordinator: TestingAccommodations@hr.lacounty.gov Teletype Phone: (800) 735-2929 California Relay Services Phone: (800) 735-2922 Have any questions about anything listed above? Contact us: Department Contact Name: Jasmine Hines Department Contact Phone: (213) 738-2008 Department Contact Email: jhines@hr.lacounty.gov Exam Number: Q2611A-R For detailed information, please click here
Requirements MOS Code: 0681 (Marines Corps), 1D731D (Air Force), 022779 (Navy), 25B (Army) Education and Experience: A Bachelor's Degree or higher in information technology, management information systems, computer science, accounting, finance, economics, business administration or a related field and four (4) years of information technology and/or Physical Security experience; at least 2 of which were in network/server management or physical access systems. Licenses and Certificates: Valid Texas Class "C" Driver's license or equivalent issued by another state required by time of appointment. Any one of the following industry certifications will be required within twelve (12) months from date of appointment; GSEC, GCIH, or GCIA. Special Requirements : Applicants for this position must pass a Criminal Justice Information Systems (CJIS) finger-print based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions. General Purpose Under direction, assist with the development, documentation, and maintenance of information security policies, procedures, and standards which align with business goals and objectives across city departments. Typical Duties Analyze information security processes and coordinate solutions with Department of Information Technology Services and City departments. Involves: Under direction, being actively engaged in identifying unique system configurations, interviewing key organizational personnel (technical and administrative), working with the Information Security Assurance Manager to develop standard information security documentation (security categorizations, risk assessments, contingency plans, security test & evaluation reports, vulnerability assessment reports, etc.), and adjust capabilities to prescribed information security controls and countermeasures to mitigate risk to acceptable levels. Develop, document, and enforce security policies, standards, guidelines, processes, and procedures to support the enterprise security posture. Involves: Updating, maintaining and documenting security controls. Assisting in hardening operating systems, devices and access systems builds. Assisting in the development of data systems, network security architecture security risk analysis scenarios, and response procedures. Administering security tools, security event monitoring, alerting, and reporting. Implementing a Business Continuity and Disaster Recovery Plan for the organization. Monitor and report on the status of the information security processes. Involves: Evaluate, design, monitor, implement, administer information security systems. Process requests to design, modify and grant security accesses, and other security requests. Perform troubleshooting and end-to-end support on a variety of information security systems software. Prepare status reports on security matters and review security violation reports and investigate possible security exceptions. Represent the security needs of the organization. General Information For the complete job specification, click here . Note: This is an unclassified contract position. Note: Applicants with a foreign degree must have all relevant documents translated and evaluated by a College, University or Credentials Evaluation Services Department prior to submitting them to the Human Resources Department. Note: This is a new advertisement for Information Technology Telecommunications Analyst . You must apply if you are still interested in this position. Note: Applicants are encouraged to apply immediately. This position will close when a preset number of qualified applications have been received. A résumé and/or other documents will not be accepted in lieu of a completed application. Comments such as “See résumé” are not acceptable and will result in the application being considered incomplete. To qualify for this position, required education, experience, knowledge and skills must be clearly stated on your application’s employment history. We do not use any information on your resume to review if you meet the minimum qualifications for this position. Failure to fully detail all experience and job duties in the application, or copying/pasting directly from the job specification, or responses referring to your résumé will eliminate you from consideration for the position. Determined by agreement Closing Date/Time: Continuous
Mar 15, 2024
Full Time
Requirements MOS Code: 0681 (Marines Corps), 1D731D (Air Force), 022779 (Navy), 25B (Army) Education and Experience: A Bachelor's Degree or higher in information technology, management information systems, computer science, accounting, finance, economics, business administration or a related field and four (4) years of information technology and/or Physical Security experience; at least 2 of which were in network/server management or physical access systems. Licenses and Certificates: Valid Texas Class "C" Driver's license or equivalent issued by another state required by time of appointment. Any one of the following industry certifications will be required within twelve (12) months from date of appointment; GSEC, GCIH, or GCIA. Special Requirements : Applicants for this position must pass a Criminal Justice Information Systems (CJIS) finger-print based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions. General Purpose Under direction, assist with the development, documentation, and maintenance of information security policies, procedures, and standards which align with business goals and objectives across city departments. Typical Duties Analyze information security processes and coordinate solutions with Department of Information Technology Services and City departments. Involves: Under direction, being actively engaged in identifying unique system configurations, interviewing key organizational personnel (technical and administrative), working with the Information Security Assurance Manager to develop standard information security documentation (security categorizations, risk assessments, contingency plans, security test & evaluation reports, vulnerability assessment reports, etc.), and adjust capabilities to prescribed information security controls and countermeasures to mitigate risk to acceptable levels. Develop, document, and enforce security policies, standards, guidelines, processes, and procedures to support the enterprise security posture. Involves: Updating, maintaining and documenting security controls. Assisting in hardening operating systems, devices and access systems builds. Assisting in the development of data systems, network security architecture security risk analysis scenarios, and response procedures. Administering security tools, security event monitoring, alerting, and reporting. Implementing a Business Continuity and Disaster Recovery Plan for the organization. Monitor and report on the status of the information security processes. Involves: Evaluate, design, monitor, implement, administer information security systems. Process requests to design, modify and grant security accesses, and other security requests. Perform troubleshooting and end-to-end support on a variety of information security systems software. Prepare status reports on security matters and review security violation reports and investigate possible security exceptions. Represent the security needs of the organization. General Information For the complete job specification, click here . Note: This is an unclassified contract position. Note: Applicants with a foreign degree must have all relevant documents translated and evaluated by a College, University or Credentials Evaluation Services Department prior to submitting them to the Human Resources Department. Note: This is a new advertisement for Information Technology Telecommunications Analyst . You must apply if you are still interested in this position. Note: Applicants are encouraged to apply immediately. This position will close when a preset number of qualified applications have been received. A résumé and/or other documents will not be accepted in lieu of a completed application. Comments such as “See résumé” are not acceptable and will result in the application being considered incomplete. To qualify for this position, required education, experience, knowledge and skills must be clearly stated on your application’s employment history. We do not use any information on your resume to review if you meet the minimum qualifications for this position. Failure to fully detail all experience and job duties in the application, or copying/pasting directly from the job specification, or responses referring to your résumé will eliminate you from consideration for the position. Determined by agreement Closing Date/Time: Continuous
City of Tacoma, WA
Tacoma, Washington, United States
Position Description ****SPECIAL NOTE**** First consideration will be given to applicants that apply by May 3, 2024 The City of Tacoma (City), Environmental Services (ES) Department, is recruiting for the Appointive position of Assistant Division Manager in the Laboratory Group within the Science and Engineering Division. The Science and Engineering Division provides engineering, planning, program management and laboratory services for the City's Wastewater, Surface Water and Solid Waste utilities. The major areas of focus include collection system pipes, wastewater treatment plants, pumping stations, regional drainage facilities, landfill facilities, stormwater systems, sampling and analyses, environmental cleanup projects, and regulatory compliance both as a regulator and a regulated entity. The Science and Engineering Division is comprised of the following five core sections, in addition to administrative and technical services support groups: Environmental Services Laboratory, Environmental Programs, Asset Management, Capital Delivery, and Special Programs Group. The ES Lab’s mission is to provide high-quality analytical lab services for the City’s and regional partners responding to environmental regulations, supporting research and developing solutions to environmental problems facing the greater Tacoma area and Puget Sound. This position provides management and technical oversight for the Environmental Services Laboratory at CUW. This position has final responsibility for lab quality assurance, work product timeliness, lab safety, laboratory equipment and supplies, staff development and training, operational budget, and spending approvals within the laboratory. This position is directly responsible or influential in meeting a number of key environmental regulations by performing analyses of environmental samples for the Clean Water Act, Resource Conservation and Recovery Act, Comprehensive Environmental Response Compensation and Liability Act, Model Toxics Control Act, and hazardous waste designation rules. Laboratory results are used to inform environmental decisions within the regulations that may lead to cleanup of environmental sites, capital improvements, mitigation activities, and waste disposal decisions. Responsible for managing the CUW laboratory operational and capital budget (4.8 million biennial budget) within allotments. Proper resourcing ensures the lab is able to perform required work necessary to demonstrate compliance, enlighten pollutant source tracing, inform operational effectiveness and compliance for two WWTPs, and inform long term trend monitoring of clean-up sites and strategies to reduce and address pollutant loading in stormwater and wastewater. The below video links provide an overview of the award winning, exciting, and diverse engineering projects we often work on: Point Defiance Stormwater Treatment Facility Project Stormwater Sampling Overview The applicant selected for this position will co-locate with a group of dynamic and creative engineers, scientists, and technicians all housed at Tacoma's Center for Urban Waters facility situated adjacent to Tacoma's Thea Foss Waterway in downtown Tacoma. For more information on the unique Center for Urban Waters professional environment visit the following web site: https://www.urbanwaters.org/ As the Assistant Division Manager for the Laboratory Group, you will: Provide leadership, plan, and manage the work of the Laboratory Group with approximately 17 direct reports. Oversee all laboratory operations; ensuring timely and accurate analytical results that support City enforcement and monitoring requirements. Maintain all required and appropriate laboratory certifications and accreditations. Direct all laboratory quality assurance activities including Standard Operating Procedure (SOP) development, ensure the Laboratory Quality Assurance Manual is up to date and maintained to include current practices. Direct and coordinate laboratory data management activities, Laboratory Information Management System (LIMS), data management planning and strategic software and hardware planning and acquisition. Responsible for laboratory safety, health, and environmental control issues, including compliance with State and Federal laws relating to the Chemical Hygiene Plan, Occupation Health and Safety (OSHA/WISHA) regulations, Resource Conservation and Recovery Act (RCRA) hazardous waste and Ecology Dangerous waste disposal regulations. Manage the laboratory budget and monitor expenditures to result in a non-negative balance at the end of each biennium. Work with budget staff to set appropriate allotments. Approve laboratory staff schedules, leave use, training/travel requests, and purchasing requests. Analytical support of the NPDES Phase 1 Municipal Stormwater Permit and federal Consent Decree for the long-term monitoring of the Thea Foss Waterway Superfund Site. Develop staff to implement and to support the Division and Department programs and initiatives, especially focused on meeting Tacoma 2025 goals. Coordinate with other City work groups, divisions and departments. Make presentations to City Council, Committees, Governmental Partners and the Public. Participate in the development of the vision / strategic approach to support the Environmental Services Strategic Plan 2018-2025. Participate in the Division biennial budget process. Our Ideal Candidate will be a person who exemplifies the following traits: Strong personal motivation and drive - an energetic and committed self-starter. Excellent interpersonal communication skills. A dynamic leader who motivates others, with exceptional team building and performance leadership skills. A strategic thinker who knows how to paint a picture of the Department's vision and strategy and creates and sustains a climate where people are motivated to do their best to help the organization achieve its objectives. High-performing customer service and conflict management skill sets Interest in personal growth and development. Experience with enhancing diversity, equity and inclusion in the workplace. Other Responsibilities: Oversee the preparation of laboratory reports related to local, state, and federal regulatory compliance. Keep current with the latest technologies and management techniques, federal, state, and local rules, and regulations and laws related to wastewater and stormwater monitoring and analysis; Confer with other Environmental Services Assistant Division Managers to coordinate work efforts whenever necessary or desirable. Attend management and technical training seminars and workshops. Physical Requirements and Working Conditions: Office and laboratory environment, occasional travel to a variety of locations to conduct work and may be exposed to typical hazards encountered at such work sites. Subject to emergency calls during off-duty hours. WHY WORK FOR THE CITY? The City of Tacoma offers a generous program of employee benefits: Outstanding working conditions and an exceptional quality-of-life environment. Medical coverage for eligible employees, spouses and dependents, including children up to age 26. Vision care with VSP for employees and eligible dependents enrolled in the Regence PPO medical plan with vision benefits. Dental coverage for eligible employees and their elected dependents, including dependent children up to the age of 26. Deferred compensation allowing tax-deferred savings as authorized under Section 457 of the IRS Code. Personal time off. Paid holidays. A great pension plan. The Community Tacoma is a mid-sized urban port city that sits along the Puget Sound with a population of nearly 210,000. The third largest city in the state of Washington, it is a diverse, progressive international gateway to the Pacific Rim. Propelled by significant development such as the University of Washington Tacoma, the Tacoma Link light rail system, the restored urban waterfront of the Thea Foss Waterway, the expansions of both the MultiCare and Franciscan health systems, and a significant influx of foreign direct investment in its downtown core, Tacoma has evolved considerably since the 1990s. Tacoma boasts the state's highest density of art and history museums and is home to a flourishing creative community of writers, artists, musicians, photographers, filmmakers, chefs, entrepreneurs, and small business owners who each add their unique flair to the city's vibrant commercial landscape. The iconic Tacoma Dome has endured as a high-demand venue for some of the largest names in the entertainment industry. Tacoma's natural beauty and proximity to the Puget Sound and Mount Rainier draws hikers, runners, bicyclists, and maritime enthusiasts to the area. Its lively social scene is infused with energy by thousands of students attending the University of Washington Tacoma, the University of Puget Sound, the Evergreen State College Tacoma campus, and Tacoma Community College, as well as a number of local trade and technical colleges. Its prime location - just 20 minutes south of the Seattle-Tacoma International Airport, 30 miles north of the state capital in Olympia, and within 10 miles of the U.S. Department of Defense's premier military installation on the West Coast - only adds to Tacoma's desirability. To see a few of the great things Tacoma has to offer, view this YouTube Video! City of Tacoma Commitment to Diversity and Inclusion Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play. Qualifications MINIMUM EDUCATION AND EXPERIENCE Bachelor's degree in engineering, business or public administration or directly related field. AND Six years of experience in one or more fields in the environmental services department, including 1 year prior as supervisor, manager or SME *Equivalency: 1 year of experience = 1 year of education LICENSES, CERTIFICATES AND OTHER REQUIREMENTS Valid Washington State driver's license at time of appointment with maintenance thereafter, or evidence of equivalent mobility. Knowledge & Skills KNOWLEDGE: Operations, principles, practices, methods and techniques of wastewater treatment. Asset management strategies and implementation. Compiling and analyzing statistical and technical information, and other data. Labor relations including Labor union contract negotiations. Managing staff and programs, including developing and implementing workgroup policies, workload projections and assignments; conduct performance reviews and oversee and make recommendations regarding performance management. Coordinate communication and projects with other City departments, governmental and private agencies, consultants, architects, contractors, vendors and the general public. Presentations to elected officials, stakeholders and other groups, as designated. Develop and meet schedules and timelines for yourself and assigned staff. Establishing and maintaining cooperative and effective working relationships with others. Prepare and maintain various personnel and work-related records and reports; prepare the annual division budget; forecast personnel requirements and authorize purchases within established guidelines. SKILLS: Proficient in use of all office equipment including personal computers and related software applications. Promote and maintain a culturally diverse work force and take appropriate pro-active steps to provide employees with a work environment free of harassment, intimidation, hostility and coercion based on race, color, national origin, gender, religion, age, disability, and family status. Effectively organize multiple assignments, sometimes of a complex nature or involving competing priorities, to produce work products that are accurate, thorough, cost effective and on time. Ability to adapt to an ever-changing work environment and make effective decisions quickly during stressful situations. Set and communicate clear expectations for staff, follow through and establish accountability for all. Selection Process & Supplemental Information Our City: With a population over 210,000, Tacoma is the second largest city in the Puget Sound region, gracing the shores of Commencement Bay. We are a diverse, progressive, international city that serves as a gateway to the Pacific Rim and the rest of the world. Named one of the most livable areas in the country by Livability.com, Tacoma and the surrounding area is a playground for outdoor and maritime enthusiasts. Our businesses are vibrant, our parks are beautiful, and our schools are exceptional. The City of Tacoma supports a healthy work/life balance, continuing education programs, leadership pathways, wellness incentives and a total rewards benefits program. We welcome you to take a look at our website and discover how the City of Tacoma can make your next career move part of our combined destiny: http://www.cityoftacoma.org/ http://www.traveltacoma.com/ ****SPECIAL NOTE**** First consideration will be given to applicants that apply by May 3, 2024 Interested individuals must complete the online application and attach a detailed resume and cover letter that includes major responsibilities and accomplishments related to this position. This is a competitive selection process. Your application will be reviewed and evaluated on the basis of education, certifications and related experience. Applicants whose qualifications most closely correspond to the City of Tacoma's needs will be eligible for further consideration. Those who meet the minimum qualifications will be placed on a Referral List for review and potential interview selection. Appointment is subject to passing a pre-employment background check. Communication from the City of Tacoma: We primarily communicate via email during the application process. Emails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders. The online application system requires you to enter a substantial amount of information. Be prepared to spend at least an hour entering information. In order for your application materials to be considered, all information must be submitted by the closing date and time listed on this job announcement. For assistance with the NEOGOV application process, questions regarding this job announcement, or if you are experiencing complications while applying, please contact the Human Resources office at (253) 591.5400 by 4:00 pm of the closing date of the job announcement. This will allow us to assist you before the job announcement closes. Agency City of Tacoma Address Human Resources Department 747 Market Street Tacoma, Washington, 98402-3764 Phone 253-591-5400 Website http://www.cityoftacoma.org The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Public Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives. Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Vision Coverage: For eligible employees and their eligible dependents. Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type. Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees. Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income. Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200. Other Employment Information Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit. Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule. Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees. Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice. Closing Date/Time: Continuous
Apr 20, 2024
Full Time
Position Description ****SPECIAL NOTE**** First consideration will be given to applicants that apply by May 3, 2024 The City of Tacoma (City), Environmental Services (ES) Department, is recruiting for the Appointive position of Assistant Division Manager in the Laboratory Group within the Science and Engineering Division. The Science and Engineering Division provides engineering, planning, program management and laboratory services for the City's Wastewater, Surface Water and Solid Waste utilities. The major areas of focus include collection system pipes, wastewater treatment plants, pumping stations, regional drainage facilities, landfill facilities, stormwater systems, sampling and analyses, environmental cleanup projects, and regulatory compliance both as a regulator and a regulated entity. The Science and Engineering Division is comprised of the following five core sections, in addition to administrative and technical services support groups: Environmental Services Laboratory, Environmental Programs, Asset Management, Capital Delivery, and Special Programs Group. The ES Lab’s mission is to provide high-quality analytical lab services for the City’s and regional partners responding to environmental regulations, supporting research and developing solutions to environmental problems facing the greater Tacoma area and Puget Sound. This position provides management and technical oversight for the Environmental Services Laboratory at CUW. This position has final responsibility for lab quality assurance, work product timeliness, lab safety, laboratory equipment and supplies, staff development and training, operational budget, and spending approvals within the laboratory. This position is directly responsible or influential in meeting a number of key environmental regulations by performing analyses of environmental samples for the Clean Water Act, Resource Conservation and Recovery Act, Comprehensive Environmental Response Compensation and Liability Act, Model Toxics Control Act, and hazardous waste designation rules. Laboratory results are used to inform environmental decisions within the regulations that may lead to cleanup of environmental sites, capital improvements, mitigation activities, and waste disposal decisions. Responsible for managing the CUW laboratory operational and capital budget (4.8 million biennial budget) within allotments. Proper resourcing ensures the lab is able to perform required work necessary to demonstrate compliance, enlighten pollutant source tracing, inform operational effectiveness and compliance for two WWTPs, and inform long term trend monitoring of clean-up sites and strategies to reduce and address pollutant loading in stormwater and wastewater. The below video links provide an overview of the award winning, exciting, and diverse engineering projects we often work on: Point Defiance Stormwater Treatment Facility Project Stormwater Sampling Overview The applicant selected for this position will co-locate with a group of dynamic and creative engineers, scientists, and technicians all housed at Tacoma's Center for Urban Waters facility situated adjacent to Tacoma's Thea Foss Waterway in downtown Tacoma. For more information on the unique Center for Urban Waters professional environment visit the following web site: https://www.urbanwaters.org/ As the Assistant Division Manager for the Laboratory Group, you will: Provide leadership, plan, and manage the work of the Laboratory Group with approximately 17 direct reports. Oversee all laboratory operations; ensuring timely and accurate analytical results that support City enforcement and monitoring requirements. Maintain all required and appropriate laboratory certifications and accreditations. Direct all laboratory quality assurance activities including Standard Operating Procedure (SOP) development, ensure the Laboratory Quality Assurance Manual is up to date and maintained to include current practices. Direct and coordinate laboratory data management activities, Laboratory Information Management System (LIMS), data management planning and strategic software and hardware planning and acquisition. Responsible for laboratory safety, health, and environmental control issues, including compliance with State and Federal laws relating to the Chemical Hygiene Plan, Occupation Health and Safety (OSHA/WISHA) regulations, Resource Conservation and Recovery Act (RCRA) hazardous waste and Ecology Dangerous waste disposal regulations. Manage the laboratory budget and monitor expenditures to result in a non-negative balance at the end of each biennium. Work with budget staff to set appropriate allotments. Approve laboratory staff schedules, leave use, training/travel requests, and purchasing requests. Analytical support of the NPDES Phase 1 Municipal Stormwater Permit and federal Consent Decree for the long-term monitoring of the Thea Foss Waterway Superfund Site. Develop staff to implement and to support the Division and Department programs and initiatives, especially focused on meeting Tacoma 2025 goals. Coordinate with other City work groups, divisions and departments. Make presentations to City Council, Committees, Governmental Partners and the Public. Participate in the development of the vision / strategic approach to support the Environmental Services Strategic Plan 2018-2025. Participate in the Division biennial budget process. Our Ideal Candidate will be a person who exemplifies the following traits: Strong personal motivation and drive - an energetic and committed self-starter. Excellent interpersonal communication skills. A dynamic leader who motivates others, with exceptional team building and performance leadership skills. A strategic thinker who knows how to paint a picture of the Department's vision and strategy and creates and sustains a climate where people are motivated to do their best to help the organization achieve its objectives. High-performing customer service and conflict management skill sets Interest in personal growth and development. Experience with enhancing diversity, equity and inclusion in the workplace. Other Responsibilities: Oversee the preparation of laboratory reports related to local, state, and federal regulatory compliance. Keep current with the latest technologies and management techniques, federal, state, and local rules, and regulations and laws related to wastewater and stormwater monitoring and analysis; Confer with other Environmental Services Assistant Division Managers to coordinate work efforts whenever necessary or desirable. Attend management and technical training seminars and workshops. Physical Requirements and Working Conditions: Office and laboratory environment, occasional travel to a variety of locations to conduct work and may be exposed to typical hazards encountered at such work sites. Subject to emergency calls during off-duty hours. WHY WORK FOR THE CITY? The City of Tacoma offers a generous program of employee benefits: Outstanding working conditions and an exceptional quality-of-life environment. Medical coverage for eligible employees, spouses and dependents, including children up to age 26. Vision care with VSP for employees and eligible dependents enrolled in the Regence PPO medical plan with vision benefits. Dental coverage for eligible employees and their elected dependents, including dependent children up to the age of 26. Deferred compensation allowing tax-deferred savings as authorized under Section 457 of the IRS Code. Personal time off. Paid holidays. A great pension plan. The Community Tacoma is a mid-sized urban port city that sits along the Puget Sound with a population of nearly 210,000. The third largest city in the state of Washington, it is a diverse, progressive international gateway to the Pacific Rim. Propelled by significant development such as the University of Washington Tacoma, the Tacoma Link light rail system, the restored urban waterfront of the Thea Foss Waterway, the expansions of both the MultiCare and Franciscan health systems, and a significant influx of foreign direct investment in its downtown core, Tacoma has evolved considerably since the 1990s. Tacoma boasts the state's highest density of art and history museums and is home to a flourishing creative community of writers, artists, musicians, photographers, filmmakers, chefs, entrepreneurs, and small business owners who each add their unique flair to the city's vibrant commercial landscape. The iconic Tacoma Dome has endured as a high-demand venue for some of the largest names in the entertainment industry. Tacoma's natural beauty and proximity to the Puget Sound and Mount Rainier draws hikers, runners, bicyclists, and maritime enthusiasts to the area. Its lively social scene is infused with energy by thousands of students attending the University of Washington Tacoma, the University of Puget Sound, the Evergreen State College Tacoma campus, and Tacoma Community College, as well as a number of local trade and technical colleges. Its prime location - just 20 minutes south of the Seattle-Tacoma International Airport, 30 miles north of the state capital in Olympia, and within 10 miles of the U.S. Department of Defense's premier military installation on the West Coast - only adds to Tacoma's desirability. To see a few of the great things Tacoma has to offer, view this YouTube Video! City of Tacoma Commitment to Diversity and Inclusion Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play. Qualifications MINIMUM EDUCATION AND EXPERIENCE Bachelor's degree in engineering, business or public administration or directly related field. AND Six years of experience in one or more fields in the environmental services department, including 1 year prior as supervisor, manager or SME *Equivalency: 1 year of experience = 1 year of education LICENSES, CERTIFICATES AND OTHER REQUIREMENTS Valid Washington State driver's license at time of appointment with maintenance thereafter, or evidence of equivalent mobility. Knowledge & Skills KNOWLEDGE: Operations, principles, practices, methods and techniques of wastewater treatment. Asset management strategies and implementation. Compiling and analyzing statistical and technical information, and other data. Labor relations including Labor union contract negotiations. Managing staff and programs, including developing and implementing workgroup policies, workload projections and assignments; conduct performance reviews and oversee and make recommendations regarding performance management. Coordinate communication and projects with other City departments, governmental and private agencies, consultants, architects, contractors, vendors and the general public. Presentations to elected officials, stakeholders and other groups, as designated. Develop and meet schedules and timelines for yourself and assigned staff. Establishing and maintaining cooperative and effective working relationships with others. Prepare and maintain various personnel and work-related records and reports; prepare the annual division budget; forecast personnel requirements and authorize purchases within established guidelines. SKILLS: Proficient in use of all office equipment including personal computers and related software applications. Promote and maintain a culturally diverse work force and take appropriate pro-active steps to provide employees with a work environment free of harassment, intimidation, hostility and coercion based on race, color, national origin, gender, religion, age, disability, and family status. Effectively organize multiple assignments, sometimes of a complex nature or involving competing priorities, to produce work products that are accurate, thorough, cost effective and on time. Ability to adapt to an ever-changing work environment and make effective decisions quickly during stressful situations. Set and communicate clear expectations for staff, follow through and establish accountability for all. Selection Process & Supplemental Information Our City: With a population over 210,000, Tacoma is the second largest city in the Puget Sound region, gracing the shores of Commencement Bay. We are a diverse, progressive, international city that serves as a gateway to the Pacific Rim and the rest of the world. Named one of the most livable areas in the country by Livability.com, Tacoma and the surrounding area is a playground for outdoor and maritime enthusiasts. Our businesses are vibrant, our parks are beautiful, and our schools are exceptional. The City of Tacoma supports a healthy work/life balance, continuing education programs, leadership pathways, wellness incentives and a total rewards benefits program. We welcome you to take a look at our website and discover how the City of Tacoma can make your next career move part of our combined destiny: http://www.cityoftacoma.org/ http://www.traveltacoma.com/ ****SPECIAL NOTE**** First consideration will be given to applicants that apply by May 3, 2024 Interested individuals must complete the online application and attach a detailed resume and cover letter that includes major responsibilities and accomplishments related to this position. This is a competitive selection process. Your application will be reviewed and evaluated on the basis of education, certifications and related experience. Applicants whose qualifications most closely correspond to the City of Tacoma's needs will be eligible for further consideration. Those who meet the minimum qualifications will be placed on a Referral List for review and potential interview selection. Appointment is subject to passing a pre-employment background check. Communication from the City of Tacoma: We primarily communicate via email during the application process. Emails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders. The online application system requires you to enter a substantial amount of information. Be prepared to spend at least an hour entering information. In order for your application materials to be considered, all information must be submitted by the closing date and time listed on this job announcement. For assistance with the NEOGOV application process, questions regarding this job announcement, or if you are experiencing complications while applying, please contact the Human Resources office at (253) 591.5400 by 4:00 pm of the closing date of the job announcement. This will allow us to assist you before the job announcement closes. Agency City of Tacoma Address Human Resources Department 747 Market Street Tacoma, Washington, 98402-3764 Phone 253-591-5400 Website http://www.cityoftacoma.org The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Public Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives. Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Vision Coverage: For eligible employees and their eligible dependents. Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type. Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees. Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income. Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200. Other Employment Information Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit. Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule. Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees. Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice. Closing Date/Time: Continuous
TULARE COUNTY HHSA
Visalia, California, United States
The Tulare County Health & Human Services Agency is currently recruiting for an Electronic Health Records (EHR) Manager. This position plans, develops, implements, and oversees the goals, objectives, and work of the Health & Human Services Agency’s Electronic Health Records system. This recruitment will establish an employment list to fill immediate and future vacancies in the Mental Health Branch. The EHR Manager will work directly with the Division Manager of Mental Health. The successful candidate will supervise staff who work with the EHR system and ancillary systems that support data collection and sharing for the Branch. The ideal candidate should possess analytical skills and the ability to set goals, organize data, measure outcomes, and create effective reports for upper management. Additional duties include performing assurance audits of the Electronic Health Records application to ensure the accuracy and integrity of data, identify end-user errors, and provide feedback to promote efficiency. Typical Duties Key Responsibilities Lead the Electronic Health Records team in training, development of forms, functionality improvement, and ongoing maintenance of the system. Perform quality assurance audits of Electronic Health Records application to ensure accuracy and integrity of data, identify end user errors and provide feedback. Serve as primary liaison with the IT Department and software vendors. Work directly with the vendors, internal and external partners, and staff in the development, set up, and design of the Electronic Health Records system. Develop policies and procedures associated with the use of Electronic Health Records software. Make recommendations for application modifications to improve service workflow efficiency and productivity of behavioral health services staff. Manage Electronic Health Records implementation project plans and project teams. Adhere to all regulatory and HIPAA requirements. Employment Standards Required Qualifications Candidates must meet the qualifications listed below by the application deadline . Education : Equivalent to a Bachelor’s degree from an accredited college or university with major course work in health, computer sciences, business or public administration or a closely related field. Equivalency for Education: Equivalent to an AA degree from an accredited college or university with major course work in health, computer sciences, business or public administration or a closely related field and two (2) years directly related program-specific experience. Experience : Three (3) years of increasingly responsible administrative or managerial and supervision experience in health, mental health, or human services in Electronic Health Records and/or client record systems experience. Additional Information Conditions of Employment Candidates selected will be required to pass a pre-employment drug and alcohol screening. Additionally, a background investigation may also be conducted, which may include a re-investigation every 10 years for some positions. An Employment Eligibility Verification using E-Verify may be required on the first day of employment for some positions. Some job classes may also require a physical exam. If in a driving position candidates must be able to obtain and retain a valid California driver's license. Student Loan Forgiveness This may be a qualifying position for student loan forgiveness through the College Cost Reduction and Access Act (CCRAA). Only student loan payments made after October 1, 2007 and in a qualified repayment plan are eligible. For more information you are encouraged to speak with your student loan servicer or visit: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service **PLEASE NOTE: ONLY COMPLETE APPLICATIONS WILL BE CONSIDERED** EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Bargaining Unit 19 The information listed is a general summary of benefits. These provisions do not constitute an expressed or implied contract and are subject to change. Benefit Amount: An annualbenefit amountis provided and may be applied towards health insurance premiums (medical, dental, vision, life and long-term disability).This benefit is pro-rated and paid on a pay period basis (24 pay periods). Health Insurance: A choice of PPO and HMOmedical plans which include PPOand HMO dental plans andinclude dentalandvision coverage. Dependent coverage is available. Providers include Anthem Blue Cross, Kaiser Permanente, Delta Dental, andVision Services Plan (VSP) . Retirement : The retirement plan is a defined benefit plan administered pursuant to the 1937 Act County Employees Retirement Act and integrated with Social Security. In addition to ordinary retirement benefits, the plan provides disability and death benefits. Retirement contributions are made by both the County and the employee. The County has reciprocity with the State of California, contracting PERS agencies, and all County 1937 Act Retirement Systems. Paid Holiday Leave : 12 set days and 1 personal holiday. Vacation Accrual : 2 weeks per year (0-3 years of service) 3 weeks per year (3-7 years of service) 4 weeks per year (7-11 years of service) 5 weeks per year (11+ years of service) Limit of 300 hours. FLSA exempt employees accrue an additional 5 days of vacation per year. Sick Leave Accrual : 12 days per year with unlimited accumulation, 48 hours of which may be used toward family sick leave. Group Term Life Insurance and AD&D: $10,000; Provided by Standard Insurance Company . Long Term Disability Insurance: A Long Term Disability plan is provided. This provides financial protection for you by paying a portion of your income while you are disabled. Employees are covered by State Disability Insurance. The premium is paid by the employee. Deferred Compensation : A voluntary deferred compensation plan is available. To view more detailed descriptions of Tulare County's benefits, please view the Benefits section of our Web site at https://tularecounty.ca.gov/hrd/benefits-wellness/health-plans-active-employees/ The Provisions Of This Bulletin Do Not Constitute An Expressed Or Implied Contract And Are Subject To Change. Closing Date/Time: 5/6/2024 11:59 PM Pacific
Apr 23, 2024
Full Time
The Tulare County Health & Human Services Agency is currently recruiting for an Electronic Health Records (EHR) Manager. This position plans, develops, implements, and oversees the goals, objectives, and work of the Health & Human Services Agency’s Electronic Health Records system. This recruitment will establish an employment list to fill immediate and future vacancies in the Mental Health Branch. The EHR Manager will work directly with the Division Manager of Mental Health. The successful candidate will supervise staff who work with the EHR system and ancillary systems that support data collection and sharing for the Branch. The ideal candidate should possess analytical skills and the ability to set goals, organize data, measure outcomes, and create effective reports for upper management. Additional duties include performing assurance audits of the Electronic Health Records application to ensure the accuracy and integrity of data, identify end-user errors, and provide feedback to promote efficiency. Typical Duties Key Responsibilities Lead the Electronic Health Records team in training, development of forms, functionality improvement, and ongoing maintenance of the system. Perform quality assurance audits of Electronic Health Records application to ensure accuracy and integrity of data, identify end user errors and provide feedback. Serve as primary liaison with the IT Department and software vendors. Work directly with the vendors, internal and external partners, and staff in the development, set up, and design of the Electronic Health Records system. Develop policies and procedures associated with the use of Electronic Health Records software. Make recommendations for application modifications to improve service workflow efficiency and productivity of behavioral health services staff. Manage Electronic Health Records implementation project plans and project teams. Adhere to all regulatory and HIPAA requirements. Employment Standards Required Qualifications Candidates must meet the qualifications listed below by the application deadline . Education : Equivalent to a Bachelor’s degree from an accredited college or university with major course work in health, computer sciences, business or public administration or a closely related field. Equivalency for Education: Equivalent to an AA degree from an accredited college or university with major course work in health, computer sciences, business or public administration or a closely related field and two (2) years directly related program-specific experience. Experience : Three (3) years of increasingly responsible administrative or managerial and supervision experience in health, mental health, or human services in Electronic Health Records and/or client record systems experience. Additional Information Conditions of Employment Candidates selected will be required to pass a pre-employment drug and alcohol screening. Additionally, a background investigation may also be conducted, which may include a re-investigation every 10 years for some positions. An Employment Eligibility Verification using E-Verify may be required on the first day of employment for some positions. Some job classes may also require a physical exam. If in a driving position candidates must be able to obtain and retain a valid California driver's license. Student Loan Forgiveness This may be a qualifying position for student loan forgiveness through the College Cost Reduction and Access Act (CCRAA). Only student loan payments made after October 1, 2007 and in a qualified repayment plan are eligible. For more information you are encouraged to speak with your student loan servicer or visit: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service **PLEASE NOTE: ONLY COMPLETE APPLICATIONS WILL BE CONSIDERED** EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Bargaining Unit 19 The information listed is a general summary of benefits. These provisions do not constitute an expressed or implied contract and are subject to change. Benefit Amount: An annualbenefit amountis provided and may be applied towards health insurance premiums (medical, dental, vision, life and long-term disability).This benefit is pro-rated and paid on a pay period basis (24 pay periods). Health Insurance: A choice of PPO and HMOmedical plans which include PPOand HMO dental plans andinclude dentalandvision coverage. Dependent coverage is available. Providers include Anthem Blue Cross, Kaiser Permanente, Delta Dental, andVision Services Plan (VSP) . Retirement : The retirement plan is a defined benefit plan administered pursuant to the 1937 Act County Employees Retirement Act and integrated with Social Security. In addition to ordinary retirement benefits, the plan provides disability and death benefits. Retirement contributions are made by both the County and the employee. The County has reciprocity with the State of California, contracting PERS agencies, and all County 1937 Act Retirement Systems. Paid Holiday Leave : 12 set days and 1 personal holiday. Vacation Accrual : 2 weeks per year (0-3 years of service) 3 weeks per year (3-7 years of service) 4 weeks per year (7-11 years of service) 5 weeks per year (11+ years of service) Limit of 300 hours. FLSA exempt employees accrue an additional 5 days of vacation per year. Sick Leave Accrual : 12 days per year with unlimited accumulation, 48 hours of which may be used toward family sick leave. Group Term Life Insurance and AD&D: $10,000; Provided by Standard Insurance Company . Long Term Disability Insurance: A Long Term Disability plan is provided. This provides financial protection for you by paying a portion of your income while you are disabled. Employees are covered by State Disability Insurance. The premium is paid by the employee. Deferred Compensation : A voluntary deferred compensation plan is available. To view more detailed descriptions of Tulare County's benefits, please view the Benefits section of our Web site at https://tularecounty.ca.gov/hrd/benefits-wellness/health-plans-active-employees/ The Provisions Of This Bulletin Do Not Constitute An Expressed Or Implied Contract And Are Subject To Change. Closing Date/Time: 5/6/2024 11:59 PM Pacific
The Tulare County Health & Human Services Agency is currently recruiting for an Electronic Health Records (EHR) Manager. This position plans, develops, implements, and oversees the goals, objectives, and work of the Health & Human Services Agency’s Electronic Health Records system. This recruitment will establish an employment list to fill immediate and future vacancies in the Mental Health Branch. The EHR Manager will work directly with the Division Manager of Mental Health. The successful candidate will supervise staff who work with the EHR system and ancillary systems that support data collection and sharing for the Branch. The ideal candidate should possess analytical skills and the ability to set goals, organize data, measure outcomes, and create effective reports for upper management. Additional duties include performing assurance audits of the Electronic Health Records application to ensure the accuracy and integrity of data, identify end-user errors, and provide feedback to promote efficiency. Typical Duties Key Responsibilities Lead the Electronic Health Records team in training, development of forms, functionality improvement, and ongoing maintenance of the system. Perform quality assurance audits of Electronic Health Records application to ensure accuracy and integrity of data, identify end user errors and provide feedback. Serve as primary liaison with the IT Department and software vendors. Work directly with the vendors, internal and external partners, and staff in the development, set up, and design of the Electronic Health Records system. Develop policies and procedures associated with the use of Electronic Health Records software. Make recommendations for application modifications to improve service workflow efficiency and productivity of behavioral health services staff. Manage Electronic Health Records implementation project plans and project teams. Adhere to all regulatory and HIPAA requirements. Employment Standards Required Qualifications Candidates must meet the qualifications listed below by the application deadline . Education : Equivalent to a Bachelor’s degree from an accredited college or university with major course work in health, computer sciences, business or public administration or a closely related field. Equivalency for Education: Equivalent to an AA degree from an accredited college or university with major course work in health, computer sciences, business or public administration or a closely related field and two (2) years directly related program-specific experience. Experience : Three (3) years of increasingly responsible administrative or managerial and supervision experience in health, mental health, or human services in Electronic Health Records and/or client record systems experience. Additional Information Conditions of Employment Candidates selected will be required to pass a pre-employment drug and alcohol screening. Additionally, a background investigation may also be conducted, which may include a re-investigation every 10 years for some positions. An Employment Eligibility Verification using E-Verify may be required on the first day of employment for some positions. Some job classes may also require a physical exam. If in a driving position candidates must be able to obtain and retain a valid California driver's license. Student Loan Forgiveness This may be a qualifying position for student loan forgiveness through the College Cost Reduction and Access Act (CCRAA). Only student loan payments made after October 1, 2007 and in a qualified repayment plan are eligible. For more information you are encouraged to speak with your student loan servicer or visit: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service **PLEASE NOTE: ONLY COMPLETE APPLICATIONS WILL BE CONSIDERED** EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Bargaining Unit 19 The information listed is a general summary of benefits. These provisions do not constitute an expressed or implied contract and are subject to change. Benefit Amount: An annualbenefit amountis provided and may be applied towards health insurance premiums (medical, dental, vision, life and long-term disability).This benefit is pro-rated and paid on a pay period basis (24 pay periods). Health Insurance: A choice of PPO and HMOmedical plans which include PPOand HMO dental plans andinclude dentalandvision coverage. Dependent coverage is available. Providers include Anthem Blue Cross, Kaiser Permanente, Delta Dental, andVision Services Plan (VSP) . Retirement : The retirement plan is a defined benefit plan administered pursuant to the 1937 Act County Employees Retirement Act and integrated with Social Security. In addition to ordinary retirement benefits, the plan provides disability and death benefits. Retirement contributions are made by both the County and the employee. The County has reciprocity with the State of California, contracting PERS agencies, and all County 1937 Act Retirement Systems. Paid Holiday Leave : 12 set days and 1 personal holiday. Vacation Accrual : 2 weeks per year (0-3 years of service) 3 weeks per year (3-7 years of service) 4 weeks per year (7-11 years of service) 5 weeks per year (11+ years of service) Limit of 300 hours. FLSA exempt employees accrue an additional 5 days of vacation per year. Sick Leave Accrual : 12 days per year with unlimited accumulation, 48 hours of which may be used toward family sick leave. Group Term Life Insurance and AD&D: $10,000; Provided by Standard Insurance Company . Long Term Disability Insurance: A Long Term Disability plan is provided. This provides financial protection for you by paying a portion of your income while you are disabled. Employees are covered by State Disability Insurance. The premium is paid by the employee. Deferred Compensation : A voluntary deferred compensation plan is available. To view more detailed descriptions of Tulare County's benefits, please view the Benefits section of our Web site at https://tularecounty.ca.gov/hrd/benefits-wellness/health-plans-active-employees/ The Provisions Of This Bulletin Do Not Constitute An Expressed Or Implied Contract And Are Subject To Change. Closing Date/Time: 5/6/2024 11:59 PM Pacific
Apr 23, 2024
Full Time
The Tulare County Health & Human Services Agency is currently recruiting for an Electronic Health Records (EHR) Manager. This position plans, develops, implements, and oversees the goals, objectives, and work of the Health & Human Services Agency’s Electronic Health Records system. This recruitment will establish an employment list to fill immediate and future vacancies in the Mental Health Branch. The EHR Manager will work directly with the Division Manager of Mental Health. The successful candidate will supervise staff who work with the EHR system and ancillary systems that support data collection and sharing for the Branch. The ideal candidate should possess analytical skills and the ability to set goals, organize data, measure outcomes, and create effective reports for upper management. Additional duties include performing assurance audits of the Electronic Health Records application to ensure the accuracy and integrity of data, identify end-user errors, and provide feedback to promote efficiency. Typical Duties Key Responsibilities Lead the Electronic Health Records team in training, development of forms, functionality improvement, and ongoing maintenance of the system. Perform quality assurance audits of Electronic Health Records application to ensure accuracy and integrity of data, identify end user errors and provide feedback. Serve as primary liaison with the IT Department and software vendors. Work directly with the vendors, internal and external partners, and staff in the development, set up, and design of the Electronic Health Records system. Develop policies and procedures associated with the use of Electronic Health Records software. Make recommendations for application modifications to improve service workflow efficiency and productivity of behavioral health services staff. Manage Electronic Health Records implementation project plans and project teams. Adhere to all regulatory and HIPAA requirements. Employment Standards Required Qualifications Candidates must meet the qualifications listed below by the application deadline . Education : Equivalent to a Bachelor’s degree from an accredited college or university with major course work in health, computer sciences, business or public administration or a closely related field. Equivalency for Education: Equivalent to an AA degree from an accredited college or university with major course work in health, computer sciences, business or public administration or a closely related field and two (2) years directly related program-specific experience. Experience : Three (3) years of increasingly responsible administrative or managerial and supervision experience in health, mental health, or human services in Electronic Health Records and/or client record systems experience. Additional Information Conditions of Employment Candidates selected will be required to pass a pre-employment drug and alcohol screening. Additionally, a background investigation may also be conducted, which may include a re-investigation every 10 years for some positions. An Employment Eligibility Verification using E-Verify may be required on the first day of employment for some positions. Some job classes may also require a physical exam. If in a driving position candidates must be able to obtain and retain a valid California driver's license. Student Loan Forgiveness This may be a qualifying position for student loan forgiveness through the College Cost Reduction and Access Act (CCRAA). Only student loan payments made after October 1, 2007 and in a qualified repayment plan are eligible. For more information you are encouraged to speak with your student loan servicer or visit: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service **PLEASE NOTE: ONLY COMPLETE APPLICATIONS WILL BE CONSIDERED** EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Bargaining Unit 19 The information listed is a general summary of benefits. These provisions do not constitute an expressed or implied contract and are subject to change. Benefit Amount: An annualbenefit amountis provided and may be applied towards health insurance premiums (medical, dental, vision, life and long-term disability).This benefit is pro-rated and paid on a pay period basis (24 pay periods). Health Insurance: A choice of PPO and HMOmedical plans which include PPOand HMO dental plans andinclude dentalandvision coverage. Dependent coverage is available. Providers include Anthem Blue Cross, Kaiser Permanente, Delta Dental, andVision Services Plan (VSP) . Retirement : The retirement plan is a defined benefit plan administered pursuant to the 1937 Act County Employees Retirement Act and integrated with Social Security. In addition to ordinary retirement benefits, the plan provides disability and death benefits. Retirement contributions are made by both the County and the employee. The County has reciprocity with the State of California, contracting PERS agencies, and all County 1937 Act Retirement Systems. Paid Holiday Leave : 12 set days and 1 personal holiday. Vacation Accrual : 2 weeks per year (0-3 years of service) 3 weeks per year (3-7 years of service) 4 weeks per year (7-11 years of service) 5 weeks per year (11+ years of service) Limit of 300 hours. FLSA exempt employees accrue an additional 5 days of vacation per year. Sick Leave Accrual : 12 days per year with unlimited accumulation, 48 hours of which may be used toward family sick leave. Group Term Life Insurance and AD&D: $10,000; Provided by Standard Insurance Company . Long Term Disability Insurance: A Long Term Disability plan is provided. This provides financial protection for you by paying a portion of your income while you are disabled. Employees are covered by State Disability Insurance. The premium is paid by the employee. Deferred Compensation : A voluntary deferred compensation plan is available. To view more detailed descriptions of Tulare County's benefits, please view the Benefits section of our Web site at https://tularecounty.ca.gov/hrd/benefits-wellness/health-plans-active-employees/ The Provisions Of This Bulletin Do Not Constitute An Expressed Or Implied Contract And Are Subject To Change. Closing Date/Time: 5/6/2024 11:59 PM Pacific
Basic Function Provides leadership for the Quality Management Department to manage quality audits, and plan, implement, and monitor Construction Quality Management processes and procedures to ensure that major Metro capital projects are completed in compliance with contract and regulatory requirements. Example Of Duties Develops and implements quality assurance/control plans, policies, and procedures in accordance with appropriate laws, regulations, and codes Reviews submittals for adequacy and completeness of quality assurance/control requirements Visits jobsites and monitors performance Performs inspections, audits, and surveillances to verify implementation of quality assurance/control requirements Documents NCRs (Non-conformance Reports) and analyses trends Conducts Root Cause Analysis, diagnoses quality assurance/control system problems, and corrects or recommends appropriate action Prepares quality assurance/control reports and correspondence Represents Metro before the public and other governmental agencies Coordinates consultants and labs Attends meetings as required, including pre-bid and pre-construction meetings Manages assigned quality assurance/control department activities, including developing, monitoring, and adhering to Metro′s policies/procedures Manages, motivates, evaluates and provides guidance to assigned employees Communicates and implements safety rules, policies, and procedures in support of the agency's safety vision and goals; and maintains accountability for the safety performance of all assigned employees Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out May be required to perform other related job duties Requirements For Employment A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes: Education Bachelor′s Degree in Quality Management or Engineering discipline, Business Administration, or a related field; Master′s Degree in a related field preferred Experience Six years of relevant experience or three years of relevant supervisory-level experience in the quality assurance Certifications/Licenses/Special Requirements A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions Registration as a Professional Engineer Certified Quality Auditor, Certified Manager of Quality, or Certified Quality Engineer preferred Preferred Qualifications Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected. The following are the preferred qualifications: Experience utilizing auditing guidelines and Quality Management Systems: National Highway Systems (NHS), Public Works Construction (Green Book), City of Los Angeles (Brown Book), American Association of State Highway and Transportation Officials (AASHTO), and American Society for Testing and Materials (ASTM). Experience coordinating the use of contracted independent testing labs, inspectors, and technicians to support job control and material qualification testing and verification. Experience analyzing and compiling complex data using relational database software to identify situations and recommend solutions. Knowledge: Theories, principles, and practices of engineering, construction, design, and quality assurance, including transit construction or general heavy construction practices Quality Management processes, systems, and procedures, including audits and surveillances Current theories, principles, and practices of management Research and report preparation methods Applicable local, state, and federal laws, rules, and regulations, including building codes and standards, Public Work Standard, and jurisdictional codes Theories, principles, and practices of transportation Complex plan and specifications reading Construction contract administration in a public sector organization Research, analysis, and report writing Computer software, such as Microsoft Word, Excel, PowerPoint, and Visio Skills: Managing the activities of a quality assurance function and providing leadership Analyzing situations and data, identifying problems, and recommending solutions Supervising, training, developing, and motivating staff Establishing and implementing relevant policies and procedures Performing quality audits of construction activities Conducting research and developing comprehensive reports and correspondence Communicating effectively orally and in writing Interacting professionally with various levels internally and with external representatives Exercising sound judgment and creativity in decision making Using applicable computer software Reading and understanding construction drawings and plans Abilities: Develop, coordinate, present, administer, and evaluate construction quality programs and requirements Meet time constraints and deadlines, Represent Metro before the public Compile, analyze, and interpret complex data Act professionally in a stressful environment Think, act, and work independently Handle highly confidential information Understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, and agreements Negotiate and manage contracts Determine strategies to achieve goals Walk and climb at construction sites Travel to offsite locations; drive a vehicle Read, write, speak, and understand English Selection Procedure Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities. Application Procedure To apply, visit Metro's website at www.metro.net and complete an online Employment Application. Computers are available to complete online Employment Applications at the following Metro location: METRO Headquarters, Employment Office One Gateway Plaza Los Angeles, CA 90012 Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro. All completed online Employment Applications must be received by 5:00 p.m. on the closing date. (AC) *Open to the public and all Metro employeesThis job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties. Closing Date/Time: 10-MAY-24
Apr 11, 2024
Full Time
Basic Function Provides leadership for the Quality Management Department to manage quality audits, and plan, implement, and monitor Construction Quality Management processes and procedures to ensure that major Metro capital projects are completed in compliance with contract and regulatory requirements. Example Of Duties Develops and implements quality assurance/control plans, policies, and procedures in accordance with appropriate laws, regulations, and codes Reviews submittals for adequacy and completeness of quality assurance/control requirements Visits jobsites and monitors performance Performs inspections, audits, and surveillances to verify implementation of quality assurance/control requirements Documents NCRs (Non-conformance Reports) and analyses trends Conducts Root Cause Analysis, diagnoses quality assurance/control system problems, and corrects or recommends appropriate action Prepares quality assurance/control reports and correspondence Represents Metro before the public and other governmental agencies Coordinates consultants and labs Attends meetings as required, including pre-bid and pre-construction meetings Manages assigned quality assurance/control department activities, including developing, monitoring, and adhering to Metro′s policies/procedures Manages, motivates, evaluates and provides guidance to assigned employees Communicates and implements safety rules, policies, and procedures in support of the agency's safety vision and goals; and maintains accountability for the safety performance of all assigned employees Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out May be required to perform other related job duties Requirements For Employment A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes: Education Bachelor′s Degree in Quality Management or Engineering discipline, Business Administration, or a related field; Master′s Degree in a related field preferred Experience Six years of relevant experience or three years of relevant supervisory-level experience in the quality assurance Certifications/Licenses/Special Requirements A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions Registration as a Professional Engineer Certified Quality Auditor, Certified Manager of Quality, or Certified Quality Engineer preferred Preferred Qualifications Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected. The following are the preferred qualifications: Experience utilizing auditing guidelines and Quality Management Systems: National Highway Systems (NHS), Public Works Construction (Green Book), City of Los Angeles (Brown Book), American Association of State Highway and Transportation Officials (AASHTO), and American Society for Testing and Materials (ASTM). Experience coordinating the use of contracted independent testing labs, inspectors, and technicians to support job control and material qualification testing and verification. Experience analyzing and compiling complex data using relational database software to identify situations and recommend solutions. Knowledge: Theories, principles, and practices of engineering, construction, design, and quality assurance, including transit construction or general heavy construction practices Quality Management processes, systems, and procedures, including audits and surveillances Current theories, principles, and practices of management Research and report preparation methods Applicable local, state, and federal laws, rules, and regulations, including building codes and standards, Public Work Standard, and jurisdictional codes Theories, principles, and practices of transportation Complex plan and specifications reading Construction contract administration in a public sector organization Research, analysis, and report writing Computer software, such as Microsoft Word, Excel, PowerPoint, and Visio Skills: Managing the activities of a quality assurance function and providing leadership Analyzing situations and data, identifying problems, and recommending solutions Supervising, training, developing, and motivating staff Establishing and implementing relevant policies and procedures Performing quality audits of construction activities Conducting research and developing comprehensive reports and correspondence Communicating effectively orally and in writing Interacting professionally with various levels internally and with external representatives Exercising sound judgment and creativity in decision making Using applicable computer software Reading and understanding construction drawings and plans Abilities: Develop, coordinate, present, administer, and evaluate construction quality programs and requirements Meet time constraints and deadlines, Represent Metro before the public Compile, analyze, and interpret complex data Act professionally in a stressful environment Think, act, and work independently Handle highly confidential information Understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, and agreements Negotiate and manage contracts Determine strategies to achieve goals Walk and climb at construction sites Travel to offsite locations; drive a vehicle Read, write, speak, and understand English Selection Procedure Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities. Application Procedure To apply, visit Metro's website at www.metro.net and complete an online Employment Application. Computers are available to complete online Employment Applications at the following Metro location: METRO Headquarters, Employment Office One Gateway Plaza Los Angeles, CA 90012 Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro. All completed online Employment Applications must be received by 5:00 p.m. on the closing date. (AC) *Open to the public and all Metro employeesThis job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties. Closing Date/Time: 10-MAY-24
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Technical Project Manager SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services/Project Management Appointment Type This is a one-year probationary position. Time Base Full-Time Work Schedule Monday - Friday; 8:00 am -5:00 pm Anticipated Hiring Range $6,250.00 - $6,845.00 Per Month ($75,000.00 - $82,140.00 Annually) Salary is commensurate with experience. Position Summary Reporting to the Manager of the Project Management Office, this position will work under minimal direction to independently coordinate, plan, support, and execute enterprise-wide and division information technology projects. The incumbent will manage the Project Management Life Cycle from beginning to end, establish multi-disciplinary stakeholder and project team buy-in, apply his or her knowledge and understanding of industry-accepted methodologies (i.e., Project Management Body of Knowledge [PMBOK]) and lessons learned from past experience to facilitate project success. The Technical Project Manager will provide imaginative, thorough, and practicable solutions to a wide range of problems. Using technical experience and training, the incumbent works with all the Information Technology Services departments and functional divisions during the course of managing projects, with an emphasis on projects incorporating technology to support student success, teaching, learning, and research. The incumbent will also work with the Director, other project managers, and ITS colleagues to develop and implement maturing project management policies and procedures. This incumbent will develop a thorough understanding of Information Technology services and how they each support projects. Position Information Plans Projects Under minimal direction: Consults with project sponsors to clarify project scope, deliverables, timelines, and analyze risk. Interacts with users and other stakeholders (administration, faculty, staff, students, vendors) to further understand requirements. Develops the project plan as needed to identify and organize project resources, assigning and clarifying roles and responsibilities, establish project schedule, plan for communication, risk, budget, and quality assurance Uses presentation and communication skills and tools to communicate project vision and plans to team and stakeholders. Works with Information Security, Networking, Operations, Identity Management, and other information technology departments to plan for proper system and security design, best practices, and service transition. Works with Service Desk and IT Training and Communications Coordinator to plan project communications to the users and campus community. Documents project planning in the project and portfolio management tool. Executes Technical Projects Applies certified PM tools and methodologies to achieve project milestones, maintain scope, and execute project plans. Observes project team dynamics to ensure effective team member synergies and to resolve team issues. Creates progressive milestones to recognize successes, provide feedback, and motivate the project team. Gathers and analyzes project metrics to evaluate project performance and to manage issues, risk and changes of scope. Coordinates with technical managers and resources from Information Security, Networking, Operations and other information technology departments to execute the plan, utilizing past experience and knowledge to look for gaps or risks. Communicates with stakeholders, senior management and project leaders to discuss issues and resolutions and to authorize scope changes. Maintains project status and appropriate documents such as requirements, issues, and risk in the project and portfolio management tool. Monitors and Controls Projects Utilizes PM tools to manage project timelines and accuracy, ensure project resource commitments are met, and track activities and variances. Performs assessments throughout projects to identify risks and their potential impact and to develop response strategies for managing and mitigating risk factors. Using email, Word, Visio, Excel, and the project software as appropriate, interacts with project customers to verify completion dates, review milestone expectations, and to manage Information Technology Services (ITS) personnel resource schedules. Interacts with Functional Managers to manage resources and to meet project commitments and avoid delays and conflicts. Offers sponsors solutions to problems with imaginative, thorough, and practicable solutions. Closes Projects Evaluates project achievements and facilitates the “lessons learned” process to provide documented historical information for future projects. Obtains formal approvals for closing project plans to ensure deliverables met requirements and expectations. Works with the Service Desk and the Applications Manager on formal handover. Surveys customers, stakeholders, sponsors, and team members to gather input on project quality, metrics performance and recommendations for improvement. Stores documents, creates final status, finalizes project plan, and formally closes the project in the project and portfolio management tool. Project Governance Assist with implementation and improvement of yearly Project Governance process and Project Management processes Reviews project requests and works with requestor and team to get estimates. Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Education Bachelor’s degree in related area such as Computer Science, Management Information Systems, Information Technology, Business, or related field from an accredited university. Work Experience Minimum 3+ years experience and proven ability to independently plan and manage complex projects with a technical component and with broad division or university impact. Knowledge, skills and abilities: Working knowledge of an ability to apply the Project Management Body of Knowledge (PMBOK) Demonstrated ability to work and communicate effectively with users at multiple levels of the organization Excellent communication skills including writing, speaking, facilitation, and presentations Demonstrated experience successfully working with Information Security, Systems, Networking, Service Desk and other IT departments to plan for proper system and security design and best practices during project planning, execution, and transition Demonstrated personal accountability and creative problem solving skills Demonstrated experience and commitment to providing excellent service to diverse faculty, staff, and students Demonstrated experience with effectively completing assignments, prioritizing based on strategic goals, and meeting deadlines Experience using project and portfolio management software (such as Jira/Confluence, etc.) for documentating, storing, and sharing project charter information, plans and schedules, team information, issues, risks, and communications Experience leading projects in a matrixed IT environment that involve aspects of IT Governance such as web governance, data governance, etc. Experience implementing process improvement and process automation Experience working with users, leaders, and decision makers to ensure strategic and effective decision making occurs in process and project work Demonstrated understanding and applicable experience of higher education organizational structures and mission Project Management Professional (PMP) certification Familiarity with Agile (Scrum) concepts Demonstrated knowledge of Microsoft Office products (e.g. Excel, Word, Visio etc.) Ability to effectively present process improvement ideas, alternative solutions, and workflow concepts in applicable written or presentation formats such as Context Diagrams, Use Cases, Workflow and Swim Lane Diagrams Ability to use consultative and facilitative skills to gain consensus on specific outcomes and requirements Environmental/Physical/Special The incumbent may be required to sit in an open office environment with other project team members. This is an exempt position and is not subject or eligible for overtime or compensatory time off. The incumbent may be required to work outside of their regular work schedule for special projects. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Apr 03 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title Technical Project Manager SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services/Project Management Appointment Type This is a one-year probationary position. Time Base Full-Time Work Schedule Monday - Friday; 8:00 am -5:00 pm Anticipated Hiring Range $6,250.00 - $6,845.00 Per Month ($75,000.00 - $82,140.00 Annually) Salary is commensurate with experience. Position Summary Reporting to the Manager of the Project Management Office, this position will work under minimal direction to independently coordinate, plan, support, and execute enterprise-wide and division information technology projects. The incumbent will manage the Project Management Life Cycle from beginning to end, establish multi-disciplinary stakeholder and project team buy-in, apply his or her knowledge and understanding of industry-accepted methodologies (i.e., Project Management Body of Knowledge [PMBOK]) and lessons learned from past experience to facilitate project success. The Technical Project Manager will provide imaginative, thorough, and practicable solutions to a wide range of problems. Using technical experience and training, the incumbent works with all the Information Technology Services departments and functional divisions during the course of managing projects, with an emphasis on projects incorporating technology to support student success, teaching, learning, and research. The incumbent will also work with the Director, other project managers, and ITS colleagues to develop and implement maturing project management policies and procedures. This incumbent will develop a thorough understanding of Information Technology services and how they each support projects. Position Information Plans Projects Under minimal direction: Consults with project sponsors to clarify project scope, deliverables, timelines, and analyze risk. Interacts with users and other stakeholders (administration, faculty, staff, students, vendors) to further understand requirements. Develops the project plan as needed to identify and organize project resources, assigning and clarifying roles and responsibilities, establish project schedule, plan for communication, risk, budget, and quality assurance Uses presentation and communication skills and tools to communicate project vision and plans to team and stakeholders. Works with Information Security, Networking, Operations, Identity Management, and other information technology departments to plan for proper system and security design, best practices, and service transition. Works with Service Desk and IT Training and Communications Coordinator to plan project communications to the users and campus community. Documents project planning in the project and portfolio management tool. Executes Technical Projects Applies certified PM tools and methodologies to achieve project milestones, maintain scope, and execute project plans. Observes project team dynamics to ensure effective team member synergies and to resolve team issues. Creates progressive milestones to recognize successes, provide feedback, and motivate the project team. Gathers and analyzes project metrics to evaluate project performance and to manage issues, risk and changes of scope. Coordinates with technical managers and resources from Information Security, Networking, Operations and other information technology departments to execute the plan, utilizing past experience and knowledge to look for gaps or risks. Communicates with stakeholders, senior management and project leaders to discuss issues and resolutions and to authorize scope changes. Maintains project status and appropriate documents such as requirements, issues, and risk in the project and portfolio management tool. Monitors and Controls Projects Utilizes PM tools to manage project timelines and accuracy, ensure project resource commitments are met, and track activities and variances. Performs assessments throughout projects to identify risks and their potential impact and to develop response strategies for managing and mitigating risk factors. Using email, Word, Visio, Excel, and the project software as appropriate, interacts with project customers to verify completion dates, review milestone expectations, and to manage Information Technology Services (ITS) personnel resource schedules. Interacts with Functional Managers to manage resources and to meet project commitments and avoid delays and conflicts. Offers sponsors solutions to problems with imaginative, thorough, and practicable solutions. Closes Projects Evaluates project achievements and facilitates the “lessons learned” process to provide documented historical information for future projects. Obtains formal approvals for closing project plans to ensure deliverables met requirements and expectations. Works with the Service Desk and the Applications Manager on formal handover. Surveys customers, stakeholders, sponsors, and team members to gather input on project quality, metrics performance and recommendations for improvement. Stores documents, creates final status, finalizes project plan, and formally closes the project in the project and portfolio management tool. Project Governance Assist with implementation and improvement of yearly Project Governance process and Project Management processes Reviews project requests and works with requestor and team to get estimates. Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Education Bachelor’s degree in related area such as Computer Science, Management Information Systems, Information Technology, Business, or related field from an accredited university. Work Experience Minimum 3+ years experience and proven ability to independently plan and manage complex projects with a technical component and with broad division or university impact. Knowledge, skills and abilities: Working knowledge of an ability to apply the Project Management Body of Knowledge (PMBOK) Demonstrated ability to work and communicate effectively with users at multiple levels of the organization Excellent communication skills including writing, speaking, facilitation, and presentations Demonstrated experience successfully working with Information Security, Systems, Networking, Service Desk and other IT departments to plan for proper system and security design and best practices during project planning, execution, and transition Demonstrated personal accountability and creative problem solving skills Demonstrated experience and commitment to providing excellent service to diverse faculty, staff, and students Demonstrated experience with effectively completing assignments, prioritizing based on strategic goals, and meeting deadlines Experience using project and portfolio management software (such as Jira/Confluence, etc.) for documentating, storing, and sharing project charter information, plans and schedules, team information, issues, risks, and communications Experience leading projects in a matrixed IT environment that involve aspects of IT Governance such as web governance, data governance, etc. Experience implementing process improvement and process automation Experience working with users, leaders, and decision makers to ensure strategic and effective decision making occurs in process and project work Demonstrated understanding and applicable experience of higher education organizational structures and mission Project Management Professional (PMP) certification Familiarity with Agile (Scrum) concepts Demonstrated knowledge of Microsoft Office products (e.g. Excel, Word, Visio etc.) Ability to effectively present process improvement ideas, alternative solutions, and workflow concepts in applicable written or presentation formats such as Context Diagrams, Use Cases, Workflow and Swim Lane Diagrams Ability to use consultative and facilitative skills to gain consensus on specific outcomes and requirements Environmental/Physical/Special The incumbent may be required to sit in an open office environment with other project team members. This is an exempt position and is not subject or eligible for overtime or compensatory time off. The incumbent may be required to work outside of their regular work schedule for special projects. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Apr 03 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Announcement Number: 47198 Open to all qualified persons. Posted 04/26/2024 Close Date: 05/10/2024 Recruiter: DARRELL MORLAN Phone: (775)684-0126 Email: darrell.morlan@admin.nv.gov Applications accepted for another 9 Days 6 Hrs 55 Mins The Position Information Technology (IT) Managers are responsible for planning, organizing, directing, and controlling the IT activities, in one or more IT specialization areas, of the State, a department, or a division. Incumbents function as managers who train, supervise and evaluate the performance of subordinate supervisors; develop policies and procedures; and allocate staff and resources to accomplish goals and objectives. This recruitment is for an IT Manager 3 position located in Carson City, Nevada. The Information Technology (IT) Manager is responsible for planning, organizing, directing, and controlling the IT activities of the Client Services Unit within the State of Nevada Office of the CIO (OCIO). This position's responsibilities are focused on managing teams which deliver superior customer service in the areas of Enterprise Service Desk, HR Help Desk, Field Support Services, and Application Server Support. Ideal candidates for this position will possess leadership experience overseeing IT operations, a background in Enterprise IT service delivery, and a passion for improving processes, serving customers, and supporting critical statewide services. General responsibilities include developing, maintaining, and enforcing operational, security, hardware, and other miscellaneous IT services and standards including physical and logical security procedures for normal operations, business continuity, and disaster recovery; writing plans, policies, procedures, and standards for operational related functions including but not limited to security, business continuity, disaster recovery, customer service, software deployment, desktop implementations and replacements, and environmental maintenance; developing examining, and evaluating contracts for purchases of materials and services; participating in State IT activities and policy-making activities and/or serving on various ad hoc committees and workgroups; maintaining current knowledge of technological trends and advancements in the IT field and security management practices, laws, policies, and ethics; developing organizational structure, staffing patterns, and resource allocation to meet agency or division-wide goals and objectives; supervising subordinate managers, supervisors, and staff, including hiring, determining workload, delegating assignments, training, monitoring and evaluating performance, and taking disciplinary action; resolving problems; and performing related duties as assigned. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university with major course work in computer science, management information systems, or closely related field and seven years of progressively responsible professional IT experience which involved strategic planning, project management, quality assurance, and computer operations, systems administration, network administration, database administration, applications analysis and development, or information security. Four years of this experience must have been in a supervisory or project manager capacity; OR one year of experience as an IT Manager II in Nevada State service; OR two years of experience as an IT Professional IV in Information Security in Nevada State service for Information Security positions; OR an equivalent combination of education and experience. Special Requirements This position is subject to call-out or call-back. Pursuant to NRS 284.4066, this position has been identified as affecting public safety. Persons offered employment in this position must submit to a pre-employment screening for controlled substances. A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. This position may be subject to working nights, weekends, and holidays. A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continued employment. Additional Position Criteria This position requires flexible/rotating shifts. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your supervisory experience over an IT team. 2) Describe your experience with process engineering focused on customer service delivery. 3) Describe your experience managing IT Help Desk/Service Desk, and/or Desktop Support functions. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Apr 27, 2024
Full Time
Announcement Number: 47198 Open to all qualified persons. Posted 04/26/2024 Close Date: 05/10/2024 Recruiter: DARRELL MORLAN Phone: (775)684-0126 Email: darrell.morlan@admin.nv.gov Applications accepted for another 9 Days 6 Hrs 55 Mins The Position Information Technology (IT) Managers are responsible for planning, organizing, directing, and controlling the IT activities, in one or more IT specialization areas, of the State, a department, or a division. Incumbents function as managers who train, supervise and evaluate the performance of subordinate supervisors; develop policies and procedures; and allocate staff and resources to accomplish goals and objectives. This recruitment is for an IT Manager 3 position located in Carson City, Nevada. The Information Technology (IT) Manager is responsible for planning, organizing, directing, and controlling the IT activities of the Client Services Unit within the State of Nevada Office of the CIO (OCIO). This position's responsibilities are focused on managing teams which deliver superior customer service in the areas of Enterprise Service Desk, HR Help Desk, Field Support Services, and Application Server Support. Ideal candidates for this position will possess leadership experience overseeing IT operations, a background in Enterprise IT service delivery, and a passion for improving processes, serving customers, and supporting critical statewide services. General responsibilities include developing, maintaining, and enforcing operational, security, hardware, and other miscellaneous IT services and standards including physical and logical security procedures for normal operations, business continuity, and disaster recovery; writing plans, policies, procedures, and standards for operational related functions including but not limited to security, business continuity, disaster recovery, customer service, software deployment, desktop implementations and replacements, and environmental maintenance; developing examining, and evaluating contracts for purchases of materials and services; participating in State IT activities and policy-making activities and/or serving on various ad hoc committees and workgroups; maintaining current knowledge of technological trends and advancements in the IT field and security management practices, laws, policies, and ethics; developing organizational structure, staffing patterns, and resource allocation to meet agency or division-wide goals and objectives; supervising subordinate managers, supervisors, and staff, including hiring, determining workload, delegating assignments, training, monitoring and evaluating performance, and taking disciplinary action; resolving problems; and performing related duties as assigned. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university with major course work in computer science, management information systems, or closely related field and seven years of progressively responsible professional IT experience which involved strategic planning, project management, quality assurance, and computer operations, systems administration, network administration, database administration, applications analysis and development, or information security. Four years of this experience must have been in a supervisory or project manager capacity; OR one year of experience as an IT Manager II in Nevada State service; OR two years of experience as an IT Professional IV in Information Security in Nevada State service for Information Security positions; OR an equivalent combination of education and experience. Special Requirements This position is subject to call-out or call-back. Pursuant to NRS 284.4066, this position has been identified as affecting public safety. Persons offered employment in this position must submit to a pre-employment screening for controlled substances. A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. This position may be subject to working nights, weekends, and holidays. A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continued employment. Additional Position Criteria This position requires flexible/rotating shifts. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your supervisory experience over an IT team. 2) Describe your experience with process engineering focused on customer service delivery. 3) Describe your experience managing IT Help Desk/Service Desk, and/or Desktop Support functions. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Announcement Number: 47198 Open to all qualified persons. Posted 04/26/2024 Close Date: 05/10/2024 Recruiter: DARRELL MORLAN Phone: (775)684-0126 Email: darrell.morlan@admin.nv.gov Applications accepted for another 9 Days 6 Hrs 55 Mins The Position Information Technology (IT) Managers are responsible for planning, organizing, directing, and controlling the IT activities, in one or more IT specialization areas, of the State, a department, or a division. Incumbents function as managers who train, supervise and evaluate the performance of subordinate supervisors; develop policies and procedures; and allocate staff and resources to accomplish goals and objectives. This recruitment is for an IT Manager 3 position located in Carson City, Nevada. The Information Technology (IT) Manager is responsible for planning, organizing, directing, and controlling the IT activities of the Client Services Unit within the State of Nevada Office of the CIO (OCIO). This position's responsibilities are focused on managing teams which deliver superior customer service in the areas of Enterprise Service Desk, HR Help Desk, Field Support Services, and Application Server Support. Ideal candidates for this position will possess leadership experience overseeing IT operations, a background in Enterprise IT service delivery, and a passion for improving processes, serving customers, and supporting critical statewide services. General responsibilities include developing, maintaining, and enforcing operational, security, hardware, and other miscellaneous IT services and standards including physical and logical security procedures for normal operations, business continuity, and disaster recovery; writing plans, policies, procedures, and standards for operational related functions including but not limited to security, business continuity, disaster recovery, customer service, software deployment, desktop implementations and replacements, and environmental maintenance; developing examining, and evaluating contracts for purchases of materials and services; participating in State IT activities and policy-making activities and/or serving on various ad hoc committees and workgroups; maintaining current knowledge of technological trends and advancements in the IT field and security management practices, laws, policies, and ethics; developing organizational structure, staffing patterns, and resource allocation to meet agency or division-wide goals and objectives; supervising subordinate managers, supervisors, and staff, including hiring, determining workload, delegating assignments, training, monitoring and evaluating performance, and taking disciplinary action; resolving problems; and performing related duties as assigned. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university with major course work in computer science, management information systems, or closely related field and seven years of progressively responsible professional IT experience which involved strategic planning, project management, quality assurance, and computer operations, systems administration, network administration, database administration, applications analysis and development, or information security. Four years of this experience must have been in a supervisory or project manager capacity; OR one year of experience as an IT Manager II in Nevada State service; OR two years of experience as an IT Professional IV in Information Security in Nevada State service for Information Security positions; OR an equivalent combination of education and experience. Special Requirements This position is subject to call-out or call-back. Pursuant to NRS 284.4066, this position has been identified as affecting public safety. Persons offered employment in this position must submit to a pre-employment screening for controlled substances. A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. This position may be subject to working nights, weekends, and holidays. A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continued employment. Additional Position Criteria This position requires flexible/rotating shifts. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your supervisory experience over an IT team. 2) Describe your experience with process engineering focused on customer service delivery. 3) Describe your experience managing IT Help Desk/Service Desk, and/or Desktop Support functions. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Apr 27, 2024
Full Time
Announcement Number: 47198 Open to all qualified persons. Posted 04/26/2024 Close Date: 05/10/2024 Recruiter: DARRELL MORLAN Phone: (775)684-0126 Email: darrell.morlan@admin.nv.gov Applications accepted for another 9 Days 6 Hrs 55 Mins The Position Information Technology (IT) Managers are responsible for planning, organizing, directing, and controlling the IT activities, in one or more IT specialization areas, of the State, a department, or a division. Incumbents function as managers who train, supervise and evaluate the performance of subordinate supervisors; develop policies and procedures; and allocate staff and resources to accomplish goals and objectives. This recruitment is for an IT Manager 3 position located in Carson City, Nevada. The Information Technology (IT) Manager is responsible for planning, organizing, directing, and controlling the IT activities of the Client Services Unit within the State of Nevada Office of the CIO (OCIO). This position's responsibilities are focused on managing teams which deliver superior customer service in the areas of Enterprise Service Desk, HR Help Desk, Field Support Services, and Application Server Support. Ideal candidates for this position will possess leadership experience overseeing IT operations, a background in Enterprise IT service delivery, and a passion for improving processes, serving customers, and supporting critical statewide services. General responsibilities include developing, maintaining, and enforcing operational, security, hardware, and other miscellaneous IT services and standards including physical and logical security procedures for normal operations, business continuity, and disaster recovery; writing plans, policies, procedures, and standards for operational related functions including but not limited to security, business continuity, disaster recovery, customer service, software deployment, desktop implementations and replacements, and environmental maintenance; developing examining, and evaluating contracts for purchases of materials and services; participating in State IT activities and policy-making activities and/or serving on various ad hoc committees and workgroups; maintaining current knowledge of technological trends and advancements in the IT field and security management practices, laws, policies, and ethics; developing organizational structure, staffing patterns, and resource allocation to meet agency or division-wide goals and objectives; supervising subordinate managers, supervisors, and staff, including hiring, determining workload, delegating assignments, training, monitoring and evaluating performance, and taking disciplinary action; resolving problems; and performing related duties as assigned. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university with major course work in computer science, management information systems, or closely related field and seven years of progressively responsible professional IT experience which involved strategic planning, project management, quality assurance, and computer operations, systems administration, network administration, database administration, applications analysis and development, or information security. Four years of this experience must have been in a supervisory or project manager capacity; OR one year of experience as an IT Manager II in Nevada State service; OR two years of experience as an IT Professional IV in Information Security in Nevada State service for Information Security positions; OR an equivalent combination of education and experience. Special Requirements This position is subject to call-out or call-back. Pursuant to NRS 284.4066, this position has been identified as affecting public safety. Persons offered employment in this position must submit to a pre-employment screening for controlled substances. A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. This position may be subject to working nights, weekends, and holidays. A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continued employment. Additional Position Criteria This position requires flexible/rotating shifts. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your supervisory experience over an IT team. 2) Describe your experience with process engineering focused on customer service delivery. 3) Describe your experience managing IT Help Desk/Service Desk, and/or Desktop Support functions. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
State of Nevada
Gardnerville, Nevada, United States
Announcement Number: 47198 Open to all qualified persons. Posted 04/26/2024 Close Date: 05/10/2024 Recruiter: DARRELL MORLAN Phone: (775)684-0126 Email: darrell.morlan@admin.nv.gov Applications accepted for another 9 Days 6 Hrs 55 Mins The Position Information Technology (IT) Managers are responsible for planning, organizing, directing, and controlling the IT activities, in one or more IT specialization areas, of the State, a department, or a division. Incumbents function as managers who train, supervise and evaluate the performance of subordinate supervisors; develop policies and procedures; and allocate staff and resources to accomplish goals and objectives. This recruitment is for an IT Manager 3 position located in Carson City, Nevada. The Information Technology (IT) Manager is responsible for planning, organizing, directing, and controlling the IT activities of the Client Services Unit within the State of Nevada Office of the CIO (OCIO). This position's responsibilities are focused on managing teams which deliver superior customer service in the areas of Enterprise Service Desk, HR Help Desk, Field Support Services, and Application Server Support. Ideal candidates for this position will possess leadership experience overseeing IT operations, a background in Enterprise IT service delivery, and a passion for improving processes, serving customers, and supporting critical statewide services. General responsibilities include developing, maintaining, and enforcing operational, security, hardware, and other miscellaneous IT services and standards including physical and logical security procedures for normal operations, business continuity, and disaster recovery; writing plans, policies, procedures, and standards for operational related functions including but not limited to security, business continuity, disaster recovery, customer service, software deployment, desktop implementations and replacements, and environmental maintenance; developing examining, and evaluating contracts for purchases of materials and services; participating in State IT activities and policy-making activities and/or serving on various ad hoc committees and workgroups; maintaining current knowledge of technological trends and advancements in the IT field and security management practices, laws, policies, and ethics; developing organizational structure, staffing patterns, and resource allocation to meet agency or division-wide goals and objectives; supervising subordinate managers, supervisors, and staff, including hiring, determining workload, delegating assignments, training, monitoring and evaluating performance, and taking disciplinary action; resolving problems; and performing related duties as assigned. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university with major course work in computer science, management information systems, or closely related field and seven years of progressively responsible professional IT experience which involved strategic planning, project management, quality assurance, and computer operations, systems administration, network administration, database administration, applications analysis and development, or information security. Four years of this experience must have been in a supervisory or project manager capacity; OR one year of experience as an IT Manager II in Nevada State service; OR two years of experience as an IT Professional IV in Information Security in Nevada State service for Information Security positions; OR an equivalent combination of education and experience. Special Requirements This position is subject to call-out or call-back. Pursuant to NRS 284.4066, this position has been identified as affecting public safety. Persons offered employment in this position must submit to a pre-employment screening for controlled substances. A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. This position may be subject to working nights, weekends, and holidays. A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continued employment. Additional Position Criteria This position requires flexible/rotating shifts. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your supervisory experience over an IT team. 2) Describe your experience with process engineering focused on customer service delivery. 3) Describe your experience managing IT Help Desk/Service Desk, and/or Desktop Support functions. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Apr 27, 2024
Full Time
Announcement Number: 47198 Open to all qualified persons. Posted 04/26/2024 Close Date: 05/10/2024 Recruiter: DARRELL MORLAN Phone: (775)684-0126 Email: darrell.morlan@admin.nv.gov Applications accepted for another 9 Days 6 Hrs 55 Mins The Position Information Technology (IT) Managers are responsible for planning, organizing, directing, and controlling the IT activities, in one or more IT specialization areas, of the State, a department, or a division. Incumbents function as managers who train, supervise and evaluate the performance of subordinate supervisors; develop policies and procedures; and allocate staff and resources to accomplish goals and objectives. This recruitment is for an IT Manager 3 position located in Carson City, Nevada. The Information Technology (IT) Manager is responsible for planning, organizing, directing, and controlling the IT activities of the Client Services Unit within the State of Nevada Office of the CIO (OCIO). This position's responsibilities are focused on managing teams which deliver superior customer service in the areas of Enterprise Service Desk, HR Help Desk, Field Support Services, and Application Server Support. Ideal candidates for this position will possess leadership experience overseeing IT operations, a background in Enterprise IT service delivery, and a passion for improving processes, serving customers, and supporting critical statewide services. General responsibilities include developing, maintaining, and enforcing operational, security, hardware, and other miscellaneous IT services and standards including physical and logical security procedures for normal operations, business continuity, and disaster recovery; writing plans, policies, procedures, and standards for operational related functions including but not limited to security, business continuity, disaster recovery, customer service, software deployment, desktop implementations and replacements, and environmental maintenance; developing examining, and evaluating contracts for purchases of materials and services; participating in State IT activities and policy-making activities and/or serving on various ad hoc committees and workgroups; maintaining current knowledge of technological trends and advancements in the IT field and security management practices, laws, policies, and ethics; developing organizational structure, staffing patterns, and resource allocation to meet agency or division-wide goals and objectives; supervising subordinate managers, supervisors, and staff, including hiring, determining workload, delegating assignments, training, monitoring and evaluating performance, and taking disciplinary action; resolving problems; and performing related duties as assigned. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university with major course work in computer science, management information systems, or closely related field and seven years of progressively responsible professional IT experience which involved strategic planning, project management, quality assurance, and computer operations, systems administration, network administration, database administration, applications analysis and development, or information security. Four years of this experience must have been in a supervisory or project manager capacity; OR one year of experience as an IT Manager II in Nevada State service; OR two years of experience as an IT Professional IV in Information Security in Nevada State service for Information Security positions; OR an equivalent combination of education and experience. Special Requirements This position is subject to call-out or call-back. Pursuant to NRS 284.4066, this position has been identified as affecting public safety. Persons offered employment in this position must submit to a pre-employment screening for controlled substances. A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. This position may be subject to working nights, weekends, and holidays. A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continued employment. Additional Position Criteria This position requires flexible/rotating shifts. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your supervisory experience over an IT team. 2) Describe your experience with process engineering focused on customer service delivery. 3) Describe your experience managing IT Help Desk/Service Desk, and/or Desktop Support functions. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Announcement Number: 47198 Open to all qualified persons. Posted 04/26/2024 Close Date: 05/10/2024 Recruiter: DARRELL MORLAN Phone: (775)684-0126 Email: darrell.morlan@admin.nv.gov Applications accepted for another 9 Days 6 Hrs 55 Mins The Position Information Technology (IT) Managers are responsible for planning, organizing, directing, and controlling the IT activities, in one or more IT specialization areas, of the State, a department, or a division. Incumbents function as managers who train, supervise and evaluate the performance of subordinate supervisors; develop policies and procedures; and allocate staff and resources to accomplish goals and objectives. This recruitment is for an IT Manager 3 position located in Carson City, Nevada. The Information Technology (IT) Manager is responsible for planning, organizing, directing, and controlling the IT activities of the Client Services Unit within the State of Nevada Office of the CIO (OCIO). This position's responsibilities are focused on managing teams which deliver superior customer service in the areas of Enterprise Service Desk, HR Help Desk, Field Support Services, and Application Server Support. Ideal candidates for this position will possess leadership experience overseeing IT operations, a background in Enterprise IT service delivery, and a passion for improving processes, serving customers, and supporting critical statewide services. General responsibilities include developing, maintaining, and enforcing operational, security, hardware, and other miscellaneous IT services and standards including physical and logical security procedures for normal operations, business continuity, and disaster recovery; writing plans, policies, procedures, and standards for operational related functions including but not limited to security, business continuity, disaster recovery, customer service, software deployment, desktop implementations and replacements, and environmental maintenance; developing examining, and evaluating contracts for purchases of materials and services; participating in State IT activities and policy-making activities and/or serving on various ad hoc committees and workgroups; maintaining current knowledge of technological trends and advancements in the IT field and security management practices, laws, policies, and ethics; developing organizational structure, staffing patterns, and resource allocation to meet agency or division-wide goals and objectives; supervising subordinate managers, supervisors, and staff, including hiring, determining workload, delegating assignments, training, monitoring and evaluating performance, and taking disciplinary action; resolving problems; and performing related duties as assigned. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university with major course work in computer science, management information systems, or closely related field and seven years of progressively responsible professional IT experience which involved strategic planning, project management, quality assurance, and computer operations, systems administration, network administration, database administration, applications analysis and development, or information security. Four years of this experience must have been in a supervisory or project manager capacity; OR one year of experience as an IT Manager II in Nevada State service; OR two years of experience as an IT Professional IV in Information Security in Nevada State service for Information Security positions; OR an equivalent combination of education and experience. Special Requirements This position is subject to call-out or call-back. Pursuant to NRS 284.4066, this position has been identified as affecting public safety. Persons offered employment in this position must submit to a pre-employment screening for controlled substances. A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. This position may be subject to working nights, weekends, and holidays. A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continued employment. Additional Position Criteria This position requires flexible/rotating shifts. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your supervisory experience over an IT team. 2) Describe your experience with process engineering focused on customer service delivery. 3) Describe your experience managing IT Help Desk/Service Desk, and/or Desktop Support functions. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Apr 27, 2024
Full Time
Announcement Number: 47198 Open to all qualified persons. Posted 04/26/2024 Close Date: 05/10/2024 Recruiter: DARRELL MORLAN Phone: (775)684-0126 Email: darrell.morlan@admin.nv.gov Applications accepted for another 9 Days 6 Hrs 55 Mins The Position Information Technology (IT) Managers are responsible for planning, organizing, directing, and controlling the IT activities, in one or more IT specialization areas, of the State, a department, or a division. Incumbents function as managers who train, supervise and evaluate the performance of subordinate supervisors; develop policies and procedures; and allocate staff and resources to accomplish goals and objectives. This recruitment is for an IT Manager 3 position located in Carson City, Nevada. The Information Technology (IT) Manager is responsible for planning, organizing, directing, and controlling the IT activities of the Client Services Unit within the State of Nevada Office of the CIO (OCIO). This position's responsibilities are focused on managing teams which deliver superior customer service in the areas of Enterprise Service Desk, HR Help Desk, Field Support Services, and Application Server Support. Ideal candidates for this position will possess leadership experience overseeing IT operations, a background in Enterprise IT service delivery, and a passion for improving processes, serving customers, and supporting critical statewide services. General responsibilities include developing, maintaining, and enforcing operational, security, hardware, and other miscellaneous IT services and standards including physical and logical security procedures for normal operations, business continuity, and disaster recovery; writing plans, policies, procedures, and standards for operational related functions including but not limited to security, business continuity, disaster recovery, customer service, software deployment, desktop implementations and replacements, and environmental maintenance; developing examining, and evaluating contracts for purchases of materials and services; participating in State IT activities and policy-making activities and/or serving on various ad hoc committees and workgroups; maintaining current knowledge of technological trends and advancements in the IT field and security management practices, laws, policies, and ethics; developing organizational structure, staffing patterns, and resource allocation to meet agency or division-wide goals and objectives; supervising subordinate managers, supervisors, and staff, including hiring, determining workload, delegating assignments, training, monitoring and evaluating performance, and taking disciplinary action; resolving problems; and performing related duties as assigned. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university with major course work in computer science, management information systems, or closely related field and seven years of progressively responsible professional IT experience which involved strategic planning, project management, quality assurance, and computer operations, systems administration, network administration, database administration, applications analysis and development, or information security. Four years of this experience must have been in a supervisory or project manager capacity; OR one year of experience as an IT Manager II in Nevada State service; OR two years of experience as an IT Professional IV in Information Security in Nevada State service for Information Security positions; OR an equivalent combination of education and experience. Special Requirements This position is subject to call-out or call-back. Pursuant to NRS 284.4066, this position has been identified as affecting public safety. Persons offered employment in this position must submit to a pre-employment screening for controlled substances. A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. This position may be subject to working nights, weekends, and holidays. A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continued employment. Additional Position Criteria This position requires flexible/rotating shifts. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your supervisory experience over an IT team. 2) Describe your experience with process engineering focused on customer service delivery. 3) Describe your experience managing IT Help Desk/Service Desk, and/or Desktop Support functions. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus two (2) years experience. Experience may substitute for education up to four (4) years. Licenses and Certifications Required: None. Notes to Applicants Austin Energy (AE) seeks a highly skilled Test Engineer senior who has extensive experience working as a Test Lead in the Business Operations Liaison Team ( BOLT ) work group. This position is a member of the Service Validation & Testing ( SVT ) team supporting Tech and Data’s Quality Assurance program. This position will need a solid background in manual testing, creating and executing test plans, documenting test scripts from requirements, executing tests, and documenting variances for new large enterprise applications being deployed as well as existing enterprise applications being enhanced. This position requires excellent knowledge of different programming languages, object-oriented design, and analysis concepts and the ability to solve problems in coding and testing. Also, the selected candidate should be able to review system and functional requirements and extract information to use in preparing manual and automated test plans and scripts. This position requires working in a deadline -focused environment while balancing multiple projects and changing priorities providing support to various Tech and Data groups, project stakeholders and business groups. This position will report to the Testing/QA IT Manager in the Tech and Data Business Operations Liason Team ( BOLT ) group. IMPORTANT INFORMATION : Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. DEPARTMENT MAY CLOSE THIS JOB POSTING AT ANY TIME AFTER 7 DAYS . WHEN COMPLETING THE CITY OF AUSTIN APPLICATION : The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed, complete application is required, and applicants must include on their Employment Record all experience (work and/or volunteer) related to this job posting - up to 10 years or more; this will be used to determine your base compensation. Employment Record dates must include month and year. Verification of employment history dates on resume should match online Employment Application. Statements such as “See Resume” will not be accepted, and a resume alone will not be accepted in lieu of a complete online application. The responses to the supplemental questions must reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for top candidate(s). If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov. VETERAN INTERVIEW PREFERENCE : Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference. CRIMINAL HISTORY BACKGROUND CHECK : This position requires a criminal background investigation. FAIR LABOR STANDARDS ACT : This position is classified as EXEMPT and may require to work additional hours outside of the normal schedule to include nights, weekends, and /or holidays. TRAVEL : If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. HYBRID TELEWORK SCHEDULE : Effective November 17, 2023 - IT positions are eligible for an 80-100% telework schedule subject to the business needs of the department. Pay Range Commensurate Hours Work Schedule: Monday through Friday; (40-hour work week with schedule flexibility) supporting 8:00 a.m. to 5:00 p.m. activity. May work evenings, weekends or holidays. Schedule may change based on business need. Job Close Date 05/02/2024 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 4815 Mueller Blvd, Austin TX 78723; Hybrid Preferred Qualifications Preferred Qualifications: Extensive experience using Java, C++, and Visual Basic. Extensive experience in Software testing and Test Management tools. Experience working with IBM Rational Functional Tester ( RFT ). Experience in System Architecture (SW, HW, and Enterprise), and Web technologies. Experience supporting the business of an Electric Utility or Water Utility. Experience leading test status and defect triage meetings. Experience working with: CC&B, Storm Center, Service Now, Maximo. Other: Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Contributes to testing strategy and architecture. Leads teams in support of testing strategies and activities. Develops automation framework and tools to aid testing, operations, and maintenance of the data warehouse. Writes and executes test plans, designs and develops test tools, debugs and reports code bugs, and pushes quality upstream. Measures performance of various components (using simulated stress tests) and reports any outliers/exceptions. Leads set up of multiple QA environments to work with fabricated source data, QA source data, and production source data. Interprets testing needs as requirements are being developed. Evaluates testability of business and technical requirements based on business/functional requirement document(s), use cases, user stories, and/or solution design documents. Participates in requirement/design reviews or sprint/release planning sessions. Designs impact assessment and performs impact analysis on changes to existing architecture, work processes, and systems. Participates in architecture and technical specification review and provides feedback on content and testability. Creates test plans. Sets up and maintains test environments for both manual and automated testing. Responsibilities - Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of different types of testing (e.g., functional, performance, and other nonfunctional tests). Knowledge of coding practices, concepts and design patterns to create maintainable test frameworks. Knowledge of DRY principles (remove and deter the creation of repeating code) and SOLID principles (object-oriented principles to create decoupled, clean code) to create, review and refactor code. Knowledge of SLAs, audit, and governing body policies. Knowledge of testing frameworks and tools and test automation frameworks. Knowledge of types of database structures, types of relationships in a database and types of DBMSs, NoSQL/non-relational databases, and CRUD operations. Knowledge of APIs design, use, and maintenance. Knowledge of cloud networking capabilities, VPNs, and firewall composition. Knowledge of automation of CI/CD infrastructure, and tools, languages, and file formats that will inform tooling decisions in the testing strategy. Knowledge of components and orchestration of containerization, tools and methods used for containerization, and how they integrate with testing tools and frameworks. Skill in leading testing strategy, functional and non-functional testing, automated testing, quality assurance and performance testing. Skill in software development and chaos engineering. Ability to collaborate with diverse roles throughout the organization to develop holistic testing strategies and select frameworks. Ability to frequently and incrementally deliver applications with high quality and to created effective and meaningful tests by understanding needs of stakeholders. Ability to report KPIs and metrics. Ability to create, generate and maintain test data and databases and to creatively troubleshoot problems. Ability to work with cross functional teams and rapidly acquire new information and skills. Ability to adhere to required compliance to all change management policies and procedures. Ability to adhere to required compliance to all information security policies and procedures. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires a graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus two (2) years experience. Experience may substitute for education up to four (4) years. Do you meet these minimum requirements? Yes No * Please describe how your education and experience meet the minimum qualifications. (Open Ended Question) * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Investigation (CBI) to be hired. I acknowledge and understand this position requires a Criminal Background Investigation (CBI). * Briefly describe your experience as a software test analyst. (Open Ended Question) * Briefly describe your experience working at an electric utility or water utility. (Open Ended Question) * Briefly describe your experience, roles, and responsibilities with Testing software and methodologies. (Open Ended Question) * Describe your experience, roles, and responsibilities with automation and performance testing. (Open Ended Question) * Describe your experience analyzing and translating project documentation (e.g. project requirements documentation, design specifications, and technical specifications) into executable test scripts. (Open Ended Question) * Briefly describe your experience with Software Testing Life cycle. (Open Ended Question) * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No Optional & Required Documents Required Documents Optional Documents
Apr 19, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus two (2) years experience. Experience may substitute for education up to four (4) years. Licenses and Certifications Required: None. Notes to Applicants Austin Energy (AE) seeks a highly skilled Test Engineer senior who has extensive experience working as a Test Lead in the Business Operations Liaison Team ( BOLT ) work group. This position is a member of the Service Validation & Testing ( SVT ) team supporting Tech and Data’s Quality Assurance program. This position will need a solid background in manual testing, creating and executing test plans, documenting test scripts from requirements, executing tests, and documenting variances for new large enterprise applications being deployed as well as existing enterprise applications being enhanced. This position requires excellent knowledge of different programming languages, object-oriented design, and analysis concepts and the ability to solve problems in coding and testing. Also, the selected candidate should be able to review system and functional requirements and extract information to use in preparing manual and automated test plans and scripts. This position requires working in a deadline -focused environment while balancing multiple projects and changing priorities providing support to various Tech and Data groups, project stakeholders and business groups. This position will report to the Testing/QA IT Manager in the Tech and Data Business Operations Liason Team ( BOLT ) group. IMPORTANT INFORMATION : Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. DEPARTMENT MAY CLOSE THIS JOB POSTING AT ANY TIME AFTER 7 DAYS . WHEN COMPLETING THE CITY OF AUSTIN APPLICATION : The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed, complete application is required, and applicants must include on their Employment Record all experience (work and/or volunteer) related to this job posting - up to 10 years or more; this will be used to determine your base compensation. Employment Record dates must include month and year. Verification of employment history dates on resume should match online Employment Application. Statements such as “See Resume” will not be accepted, and a resume alone will not be accepted in lieu of a complete online application. The responses to the supplemental questions must reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for top candidate(s). If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov. VETERAN INTERVIEW PREFERENCE : Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference. CRIMINAL HISTORY BACKGROUND CHECK : This position requires a criminal background investigation. FAIR LABOR STANDARDS ACT : This position is classified as EXEMPT and may require to work additional hours outside of the normal schedule to include nights, weekends, and /or holidays. TRAVEL : If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. HYBRID TELEWORK SCHEDULE : Effective November 17, 2023 - IT positions are eligible for an 80-100% telework schedule subject to the business needs of the department. Pay Range Commensurate Hours Work Schedule: Monday through Friday; (40-hour work week with schedule flexibility) supporting 8:00 a.m. to 5:00 p.m. activity. May work evenings, weekends or holidays. Schedule may change based on business need. Job Close Date 05/02/2024 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 4815 Mueller Blvd, Austin TX 78723; Hybrid Preferred Qualifications Preferred Qualifications: Extensive experience using Java, C++, and Visual Basic. Extensive experience in Software testing and Test Management tools. Experience working with IBM Rational Functional Tester ( RFT ). Experience in System Architecture (SW, HW, and Enterprise), and Web technologies. Experience supporting the business of an Electric Utility or Water Utility. Experience leading test status and defect triage meetings. Experience working with: CC&B, Storm Center, Service Now, Maximo. Other: Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Contributes to testing strategy and architecture. Leads teams in support of testing strategies and activities. Develops automation framework and tools to aid testing, operations, and maintenance of the data warehouse. Writes and executes test plans, designs and develops test tools, debugs and reports code bugs, and pushes quality upstream. Measures performance of various components (using simulated stress tests) and reports any outliers/exceptions. Leads set up of multiple QA environments to work with fabricated source data, QA source data, and production source data. Interprets testing needs as requirements are being developed. Evaluates testability of business and technical requirements based on business/functional requirement document(s), use cases, user stories, and/or solution design documents. Participates in requirement/design reviews or sprint/release planning sessions. Designs impact assessment and performs impact analysis on changes to existing architecture, work processes, and systems. Participates in architecture and technical specification review and provides feedback on content and testability. Creates test plans. Sets up and maintains test environments for both manual and automated testing. Responsibilities - Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of different types of testing (e.g., functional, performance, and other nonfunctional tests). Knowledge of coding practices, concepts and design patterns to create maintainable test frameworks. Knowledge of DRY principles (remove and deter the creation of repeating code) and SOLID principles (object-oriented principles to create decoupled, clean code) to create, review and refactor code. Knowledge of SLAs, audit, and governing body policies. Knowledge of testing frameworks and tools and test automation frameworks. Knowledge of types of database structures, types of relationships in a database and types of DBMSs, NoSQL/non-relational databases, and CRUD operations. Knowledge of APIs design, use, and maintenance. Knowledge of cloud networking capabilities, VPNs, and firewall composition. Knowledge of automation of CI/CD infrastructure, and tools, languages, and file formats that will inform tooling decisions in the testing strategy. Knowledge of components and orchestration of containerization, tools and methods used for containerization, and how they integrate with testing tools and frameworks. Skill in leading testing strategy, functional and non-functional testing, automated testing, quality assurance and performance testing. Skill in software development and chaos engineering. Ability to collaborate with diverse roles throughout the organization to develop holistic testing strategies and select frameworks. Ability to frequently and incrementally deliver applications with high quality and to created effective and meaningful tests by understanding needs of stakeholders. Ability to report KPIs and metrics. Ability to create, generate and maintain test data and databases and to creatively troubleshoot problems. Ability to work with cross functional teams and rapidly acquire new information and skills. Ability to adhere to required compliance to all change management policies and procedures. Ability to adhere to required compliance to all information security policies and procedures. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires a graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus two (2) years experience. Experience may substitute for education up to four (4) years. Do you meet these minimum requirements? Yes No * Please describe how your education and experience meet the minimum qualifications. (Open Ended Question) * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Investigation (CBI) to be hired. I acknowledge and understand this position requires a Criminal Background Investigation (CBI). * Briefly describe your experience as a software test analyst. (Open Ended Question) * Briefly describe your experience working at an electric utility or water utility. (Open Ended Question) * Briefly describe your experience, roles, and responsibilities with Testing software and methodologies. (Open Ended Question) * Describe your experience, roles, and responsibilities with automation and performance testing. (Open Ended Question) * Describe your experience analyzing and translating project documentation (e.g. project requirements documentation, design specifications, and technical specifications) into executable test scripts. (Open Ended Question) * Briefly describe your experience with Software Testing Life cycle. (Open Ended Question) * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No Optional & Required Documents Required Documents Optional Documents
Manager Case Management CalOptima CalOptima Health is seeking a highly motivated an experienced Manager Case Management to join our team. The Manager Case Management provides shared responsibility for the daily operations, activities and projects for the Case Management department. The incumbent works under the general direction of the Director of Case Management and in partnership with the other department managers to provide performance management and development of the case management staff and projects associated with the department to ensure compliance with department policies and procedures, along with the implementation of assigned projects. The incumbent may be required to attend joint operational and community meetings. The incumbent is responsible for monitoring of case management reports and reporting to management or committees. Position Information: Department: Case Management Salary Grade: P - $117,000 - $192,390 ($56.25 - $92.4952) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 50% - Leadership Cultivates and promotes a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Directs and assists the team in carrying out department responsibilities and collaborates with the leadership team and staff to support short and long-term goals/priorities for the department. Hires, manages, trains, reviews and sets goals for department and staff. Works with the director in the development, implementation and evaluation of the department's case management policies and procedures. Ensures programs, policies and procedures, and desktop procedures are aligned with Centers for Medicare & Medicaid Services (CMS), Department of Health Care Services (DHCS) and National Committee for Quality Assurance (NCQA) standards. 45% - Program Oversight Collects, analyzes and responds to data regarding overall and individual case management effectiveness. Develops and implements complex project plans for current or new programs which will assist with improving efficiencies, outcomes and satisfaction according to federal and/or state regulations. Develops and maintains relationships with providers, networks and groups to serve as a liaison between the health plan and the provider. Forwards cases requiring director or Medical Director review or intervention and routes appropriately. Partners with the other Managers of Case Management to meet all project deadlines. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in a healthcare related field and a current unrestricted Registered Nurse (RN) license to practice in the state of California required. For non-RN's, a master's degree in healthcare, social work or related field required. 5 years of experience in managed care, preferably with Medicare and Medicaid/Medi-Cal populations required. 3 years of experience in ambulatory case management required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: 3 years of supervisory/management level experience. Active Certified Case Management (CCM) certification. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is May 6, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/manager-case-management-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-bbb85c967773e6459266ceef782b5e8c
Apr 24, 2024
Full Time
Manager Case Management CalOptima CalOptima Health is seeking a highly motivated an experienced Manager Case Management to join our team. The Manager Case Management provides shared responsibility for the daily operations, activities and projects for the Case Management department. The incumbent works under the general direction of the Director of Case Management and in partnership with the other department managers to provide performance management and development of the case management staff and projects associated with the department to ensure compliance with department policies and procedures, along with the implementation of assigned projects. The incumbent may be required to attend joint operational and community meetings. The incumbent is responsible for monitoring of case management reports and reporting to management or committees. Position Information: Department: Case Management Salary Grade: P - $117,000 - $192,390 ($56.25 - $92.4952) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 50% - Leadership Cultivates and promotes a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Directs and assists the team in carrying out department responsibilities and collaborates with the leadership team and staff to support short and long-term goals/priorities for the department. Hires, manages, trains, reviews and sets goals for department and staff. Works with the director in the development, implementation and evaluation of the department's case management policies and procedures. Ensures programs, policies and procedures, and desktop procedures are aligned with Centers for Medicare & Medicaid Services (CMS), Department of Health Care Services (DHCS) and National Committee for Quality Assurance (NCQA) standards. 45% - Program Oversight Collects, analyzes and responds to data regarding overall and individual case management effectiveness. Develops and implements complex project plans for current or new programs which will assist with improving efficiencies, outcomes and satisfaction according to federal and/or state regulations. Develops and maintains relationships with providers, networks and groups to serve as a liaison between the health plan and the provider. Forwards cases requiring director or Medical Director review or intervention and routes appropriately. Partners with the other Managers of Case Management to meet all project deadlines. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in a healthcare related field and a current unrestricted Registered Nurse (RN) license to practice in the state of California required. For non-RN's, a master's degree in healthcare, social work or related field required. 5 years of experience in managed care, preferably with Medicare and Medicaid/Medi-Cal populations required. 3 years of experience in ambulatory case management required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: 3 years of supervisory/management level experience. Active Certified Case Management (CCM) certification. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is May 6, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/manager-case-management-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-bbb85c967773e6459266ceef782b5e8c
Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary PAY RATE AFSCME Pay Band AFH Annual Salary Range $135,397.73 (Minimum) - $176,016.91 (Maximum) The negotiable salary offer will be between $135,397.73 and $155,707.32 annually commensurate with experience and education. DEFINITION Under general direction, manages, supervises and coordinates activities for maintenance and construction projects within the Maintenance Department; coordinates assigned activities with department staff, other divisions, outside agencies and the general public; serves as a subject matter expert for assigned functions; provides highly responsible staff assistance to the Assistant Superintendent and Superintendent of the assigned function, including assisting with the development and refinement of works processes and standards; and performs related duties as assigned. CLASS CHARACTERISTICS This is an administrator level classification responsible for overseeing all special projects relating to the maintenance of track, structures, facilities, train control and traction power, including overseeing, planning and scheduling work of assigned staff to most efficiently support revenue service to minimize delays in service. The incumbent is accountable for accomplishing project goals and objectives as well as furthering overall departmental goals and objectives. This class is distinguished from Superintendent positions in that the latter manages and supervises all activities and operations of a Maintenance Division. This classification is further distinguished from Section Manager classifications in that the former is responsible for the management of assigned construction and maintenance projects, whereas the latter is responsible for managing the staff assigned to perform construction and maintenance work. CURRENT ASSIGNMENT The BART Traction Power Construction Team is seeking highly motivated and an exceptionally innovative Special Project Manager (SPM) to work with our partners, within BART, and Contractors performing construction work, testing, commissioning, etc. The SPM will be part of the team that is responsible for ensuring the quality delivery of a project that is safe, reliable, innovative, cost effective, and sustainable. The SPM should be experienced with major capital projects and with a track record of stakeholder engagement. We are seeking additions to a team of dedicated professionals who understand the impact of important projects with the BART system. In addition to the minimum qualifications, the ideal candidate demonstrates skills and experience in three or more of the following areas: Safety and security certification through the lifecycle of a project, including preliminary hazard analysis (PHA), design criteria conformance, construction specifications conformance, testing requirements, and operational readiness. Risk management, including risk identification, analysis, monitoring, response, and tolerance/threshold. Internal and external stakeholder engagement, including stakeholder identification, assessment, communications, and interagency coordination. Background in one or more of the following disciplines: civil engineering, communications, computer systems, construction management, mechanical engineering (including facilities and fire protection), power systems (including medium or high voltage distribution & facilities electrical), structural engineering, and train control/signal systems. Extensive experience delivering a major capital project as the owner’s representative. Measure project performance using appropriate tools and techniques and apply innovative techniques to improve project performance. Forecast future project resource needs, optimize resource availability, and ensure proper resource allocation. Ensure projects are delivered on time, within scope, and within budget; guide and direct the resolution of complex challenges in all aspects of the project life cycle. The reporting location of this SPM position is Concord, CA. *This is a capital position and is subject to time and funding limitations. Specific projects and duties include: Being responsible for coordinating and managing electrical projects related to transit systems. Overseeing project timelines, managing budgets, coordinating with contractors, ensuring compliance with safety regulations, and communicating effectively with stakeholders. Attending project walk-downs, and project calls, and meetings. Reviewing prints, scope documents, bill of material (BM), etc. Having basic computer skills. (Outlook, Word, Excel, PPT, etc.) Additional skills or qualifications needed to perform their assignment include: Two-years of leading capital projects or related work such as two-years of leading and maintaining the preventative or corrective work within the transit industry. This includes tasks such as overseeing the installation and maintenance of electrical systems for transit infrastructure, ensuring the functionality of power, and signaling systems, managing electrical contractors, and collaborating with other departments to meet project objectives. Excellent communication skills, and the ability to lead a team effectively. Familiarity with transit-specific electrical systems and technologies. Strong organizational, and leadership skills. Skills in project planning, risk management, and problem-solving are crucial for success in this role. REPORTS TO A Superintendent in the Maintenance Department or designee SELECTION PROCESS This position is represented by American Federation of State, County, and Municipal Employees (AFSCME). Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes. The selection process for this position may include a skills/performance demonstration, a written examination, and/or an individual or panel interview. The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S.; pass a pre-employment medical examination which includes a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations) The selection process for this position will be in accordance with the applicable collective bargaining agreement. Examples of Duties Manages and coordinates the organization, staffing, operational and administrative activities for special projects performed in the Maintenance Department; performs project management duties, including responsibility for budgets, program planning, scheduling, and reporting; and may provide instruction and direction to staff regarding work methods and techniques in the absence of a section manager. Manages processes to ensure that design documents, contracts and specifications are completed, up to date and applicable for the appropriate special projects being planned and carried out. Develops and administers contracts and agreements; conducts contract negotiations with consultants and vendors on contracted services. Manages the procurement of and funding sources for additional reporting locations, office space, warehouses, laydown/storage areas, equipment, and materials needed for planning and construction of special projects. Coordinates with Documentation and Engineering to update District documents and management programs required (i.e., BART Facility Standards (BFS), Maximo, CMS, etc.) during planning, construction, and upon completion of special projects. Verifies the integration and reliability of special projects to ensure that there are no negative impacts to revenue, safety, reliability, and on-time performance. Provides assistance in purchasing; evaluates and monitors inventory levels; ensures all purchasing activities comply with District guidelines. Participates in the development and implementation of project goals, objectives, policies and priorities; recommends and implements resulting policies and procedures. Identifies opportunities for improving service delivery methods and procedures; identifies resource needs; reviews with appropriate management staff; implements improvements. Monitors workflow; reviews and evaluates work products, methods, and procedures; meets with staff to identify and resolve problems. Analyzes, monitors, evaluates, and makes recommendations on division program areas including maintenance, equipment failures and purchasing requirements. Drives District vehicles to various current and upcoming project locations to identify priorities and coordinate project delivery methods and procedures, to do walkdowns and inspections on the work being performed, and to inspect post-work locations for quality assurance and control and to verify project completion. Participates on a variety of committees; prepares and presents staff reports and other correspondence as appropriate and necessary. Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of track and structures maintenance. Minimum Qualifications Education : An Associate degree with major courses in construction management, electronics, engineering or a field closely related to the area of assignment from an accredited college or university; or the combination of a high school diploma or recognized equivalent, and either completion of a formal apprenticeship as an electronic technician or completion of military training in electronics. Experience : The equivalent of four (4) years of full-time, progressively responsible construction and/or maintenance experience in one of the following disciplines: electrical, structures, track, traction power, and/or train control, which must have included at least one (1) year of lead and/or supervisory experience. Note: Preference will be given to individuals with experience in the discipline of the position being filled. Substitution : Additional professional experience as outlined above may be substituted for the education on a year-for-year basis. Other Requirements : Must possess a valid California driver’s license and have a satisfactory driving record. Must possess sufficient mobility to perform field inspections and investigations. Knowledge and Skills Knowledge of : Operational characteristics, services and activities of a track and structures, train control or traction power maintenance, inspection and repair program. BART Facility Standards (BFS) and other applicable industry standards. Purchasing policies and procedures. Principles of track, structures, train control and/or traction power maintenance and construction. Principles and practices of contract administration. - Principles of project scheduling and management. Principles and practices of budget preparation and administration. Principles of supervision, training and performance evaluation. Principles and procedures of record keeping. Occupational health and safety rules and regulations. Related Federal, State and local laws, codes and regulations. Principles of mathematics. Skill in : Overseeing and coordinating track, structures, train control and/or traction power maintenance, inspection and repair services. Overseeing and coordinating the procurement of parts, materials, vehicles and other specialized equipment. Preparing and administering budgets. Interpreting the requirements of, and editing, engineering drawings and design documents. Selecting, supervising, training and evaluating staff. Interpreting and explaining District's maintenance policies and procedures. Maintaining records and logs. Preparing clear and concise administrative and financial reports. Analyzing problems, identifying alternative solutions, projecting consequences of proposed actions and implementing recommendations in support of goals. Evaluating and coordinating training programs. Interpreting manuals, diagrams and schematics. Researching, analyzing and evaluating new service delivery methods and techniques. Interpreting and applying Federal, State and local policies, laws and regulations. Communicating clearly and concisely, both orally and in writing. Establishing and maintaining effective working relationships with those contacted in the course of work. Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Classic Members) 2% @ 62 (PEPRA Members) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 9 observed holidays and 4 floating holidays Life Insurance w/ ability to obtain additional coverage Accidental Death and Dismemberment (AD&D) Insurance Survivor Benefits through BART Short-Term Disability Insurance Long-Term Disability Insurance Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: 5/3/2024 11:59 PM Pacific
Apr 23, 2024
Full Time
Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary PAY RATE AFSCME Pay Band AFH Annual Salary Range $135,397.73 (Minimum) - $176,016.91 (Maximum) The negotiable salary offer will be between $135,397.73 and $155,707.32 annually commensurate with experience and education. DEFINITION Under general direction, manages, supervises and coordinates activities for maintenance and construction projects within the Maintenance Department; coordinates assigned activities with department staff, other divisions, outside agencies and the general public; serves as a subject matter expert for assigned functions; provides highly responsible staff assistance to the Assistant Superintendent and Superintendent of the assigned function, including assisting with the development and refinement of works processes and standards; and performs related duties as assigned. CLASS CHARACTERISTICS This is an administrator level classification responsible for overseeing all special projects relating to the maintenance of track, structures, facilities, train control and traction power, including overseeing, planning and scheduling work of assigned staff to most efficiently support revenue service to minimize delays in service. The incumbent is accountable for accomplishing project goals and objectives as well as furthering overall departmental goals and objectives. This class is distinguished from Superintendent positions in that the latter manages and supervises all activities and operations of a Maintenance Division. This classification is further distinguished from Section Manager classifications in that the former is responsible for the management of assigned construction and maintenance projects, whereas the latter is responsible for managing the staff assigned to perform construction and maintenance work. CURRENT ASSIGNMENT The BART Traction Power Construction Team is seeking highly motivated and an exceptionally innovative Special Project Manager (SPM) to work with our partners, within BART, and Contractors performing construction work, testing, commissioning, etc. The SPM will be part of the team that is responsible for ensuring the quality delivery of a project that is safe, reliable, innovative, cost effective, and sustainable. The SPM should be experienced with major capital projects and with a track record of stakeholder engagement. We are seeking additions to a team of dedicated professionals who understand the impact of important projects with the BART system. In addition to the minimum qualifications, the ideal candidate demonstrates skills and experience in three or more of the following areas: Safety and security certification through the lifecycle of a project, including preliminary hazard analysis (PHA), design criteria conformance, construction specifications conformance, testing requirements, and operational readiness. Risk management, including risk identification, analysis, monitoring, response, and tolerance/threshold. Internal and external stakeholder engagement, including stakeholder identification, assessment, communications, and interagency coordination. Background in one or more of the following disciplines: civil engineering, communications, computer systems, construction management, mechanical engineering (including facilities and fire protection), power systems (including medium or high voltage distribution & facilities electrical), structural engineering, and train control/signal systems. Extensive experience delivering a major capital project as the owner’s representative. Measure project performance using appropriate tools and techniques and apply innovative techniques to improve project performance. Forecast future project resource needs, optimize resource availability, and ensure proper resource allocation. Ensure projects are delivered on time, within scope, and within budget; guide and direct the resolution of complex challenges in all aspects of the project life cycle. The reporting location of this SPM position is Concord, CA. *This is a capital position and is subject to time and funding limitations. Specific projects and duties include: Being responsible for coordinating and managing electrical projects related to transit systems. Overseeing project timelines, managing budgets, coordinating with contractors, ensuring compliance with safety regulations, and communicating effectively with stakeholders. Attending project walk-downs, and project calls, and meetings. Reviewing prints, scope documents, bill of material (BM), etc. Having basic computer skills. (Outlook, Word, Excel, PPT, etc.) Additional skills or qualifications needed to perform their assignment include: Two-years of leading capital projects or related work such as two-years of leading and maintaining the preventative or corrective work within the transit industry. This includes tasks such as overseeing the installation and maintenance of electrical systems for transit infrastructure, ensuring the functionality of power, and signaling systems, managing electrical contractors, and collaborating with other departments to meet project objectives. Excellent communication skills, and the ability to lead a team effectively. Familiarity with transit-specific electrical systems and technologies. Strong organizational, and leadership skills. Skills in project planning, risk management, and problem-solving are crucial for success in this role. REPORTS TO A Superintendent in the Maintenance Department or designee SELECTION PROCESS This position is represented by American Federation of State, County, and Municipal Employees (AFSCME). Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes. The selection process for this position may include a skills/performance demonstration, a written examination, and/or an individual or panel interview. The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S.; pass a pre-employment medical examination which includes a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations) The selection process for this position will be in accordance with the applicable collective bargaining agreement. Examples of Duties Manages and coordinates the organization, staffing, operational and administrative activities for special projects performed in the Maintenance Department; performs project management duties, including responsibility for budgets, program planning, scheduling, and reporting; and may provide instruction and direction to staff regarding work methods and techniques in the absence of a section manager. Manages processes to ensure that design documents, contracts and specifications are completed, up to date and applicable for the appropriate special projects being planned and carried out. Develops and administers contracts and agreements; conducts contract negotiations with consultants and vendors on contracted services. Manages the procurement of and funding sources for additional reporting locations, office space, warehouses, laydown/storage areas, equipment, and materials needed for planning and construction of special projects. Coordinates with Documentation and Engineering to update District documents and management programs required (i.e., BART Facility Standards (BFS), Maximo, CMS, etc.) during planning, construction, and upon completion of special projects. Verifies the integration and reliability of special projects to ensure that there are no negative impacts to revenue, safety, reliability, and on-time performance. Provides assistance in purchasing; evaluates and monitors inventory levels; ensures all purchasing activities comply with District guidelines. Participates in the development and implementation of project goals, objectives, policies and priorities; recommends and implements resulting policies and procedures. Identifies opportunities for improving service delivery methods and procedures; identifies resource needs; reviews with appropriate management staff; implements improvements. Monitors workflow; reviews and evaluates work products, methods, and procedures; meets with staff to identify and resolve problems. Analyzes, monitors, evaluates, and makes recommendations on division program areas including maintenance, equipment failures and purchasing requirements. Drives District vehicles to various current and upcoming project locations to identify priorities and coordinate project delivery methods and procedures, to do walkdowns and inspections on the work being performed, and to inspect post-work locations for quality assurance and control and to verify project completion. Participates on a variety of committees; prepares and presents staff reports and other correspondence as appropriate and necessary. Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of track and structures maintenance. Minimum Qualifications Education : An Associate degree with major courses in construction management, electronics, engineering or a field closely related to the area of assignment from an accredited college or university; or the combination of a high school diploma or recognized equivalent, and either completion of a formal apprenticeship as an electronic technician or completion of military training in electronics. Experience : The equivalent of four (4) years of full-time, progressively responsible construction and/or maintenance experience in one of the following disciplines: electrical, structures, track, traction power, and/or train control, which must have included at least one (1) year of lead and/or supervisory experience. Note: Preference will be given to individuals with experience in the discipline of the position being filled. Substitution : Additional professional experience as outlined above may be substituted for the education on a year-for-year basis. Other Requirements : Must possess a valid California driver’s license and have a satisfactory driving record. Must possess sufficient mobility to perform field inspections and investigations. Knowledge and Skills Knowledge of : Operational characteristics, services and activities of a track and structures, train control or traction power maintenance, inspection and repair program. BART Facility Standards (BFS) and other applicable industry standards. Purchasing policies and procedures. Principles of track, structures, train control and/or traction power maintenance and construction. Principles and practices of contract administration. - Principles of project scheduling and management. Principles and practices of budget preparation and administration. Principles of supervision, training and performance evaluation. Principles and procedures of record keeping. Occupational health and safety rules and regulations. Related Federal, State and local laws, codes and regulations. Principles of mathematics. Skill in : Overseeing and coordinating track, structures, train control and/or traction power maintenance, inspection and repair services. Overseeing and coordinating the procurement of parts, materials, vehicles and other specialized equipment. Preparing and administering budgets. Interpreting the requirements of, and editing, engineering drawings and design documents. Selecting, supervising, training and evaluating staff. Interpreting and explaining District's maintenance policies and procedures. Maintaining records and logs. Preparing clear and concise administrative and financial reports. Analyzing problems, identifying alternative solutions, projecting consequences of proposed actions and implementing recommendations in support of goals. Evaluating and coordinating training programs. Interpreting manuals, diagrams and schematics. Researching, analyzing and evaluating new service delivery methods and techniques. Interpreting and applying Federal, State and local policies, laws and regulations. Communicating clearly and concisely, both orally and in writing. Establishing and maintaining effective working relationships with those contacted in the course of work. Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Classic Members) 2% @ 62 (PEPRA Members) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 9 observed holidays and 4 floating holidays Life Insurance w/ ability to obtain additional coverage Accidental Death and Dismemberment (AD&D) Insurance Survivor Benefits through BART Short-Term Disability Insurance Long-Term Disability Insurance Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: 5/3/2024 11:59 PM Pacific
Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary PAY RATE AFSCME Pay Band AFH Annual Salary Range $135,397.73 (Minimum) - $176,016.91 (Maximum) The negotiable salary offer will be between $ 135,397.73 and $ 155,707.32 annually commensurate with experience and education. DEFINITION Under general direction, manages, supervises and coordinates activities for maintenance and construction projects within the Maintenance Department; coordinates assigned activities with department staff, other divisions, outside agencies and the general public; serves as a subject matter expert for assigned functions; provides highly responsible staff assistance to the Assistant Superintendent and Superintendent of the assigned function, including assisting with the development and refinement of works processes and standards; and performs related duties as assigned. CLASS CHARACTERISTICS This is an administrator level classification responsible for overseeing all special projects relating to the maintenance of track, structures, facilities, train control and traction power, including overseeing, planning and scheduling work of assigned staff to most efficiently support revenue service to minimize delays in service. The incumbent is accountable for accomplishing project goals and objectives as well as furthering overall departmental goals and objectives. This class is distinguished from Superintendent positions in that the latter manages and supervises all activities and operations of a Maintenance Division. This classification is further distinguished from Section Manager classifications in that the former is responsible for the management of assigned construction and maintenance projects, whereas the latter is responsible for managing the staff assigned to perform construction and maintenance work. CURRENT ASSIGNMENT The BART Train Control Construction Team is seeking highly motivated and an exceptionally innovative Special Project Manager (SPM) to work with our partners, within BART, and Contractors performing construction work, testing, commissioning, etc. The SPM will be part of the team that is responsible for ensuring the quality delivery of a project that is safe, reliable, innovative, cost effective, and sustainable. The SPM should be experienced with major capital projects and with a track record of stakeholder engagement. We are seeking additions to a team of dedicated professionals who understand the impact of important projects with the BART system. In addition to the minimum qualifications, the ideal candidate demonstrates skills and experience in three or more of the following areas: Safety and security certification through the lifecycle of a project, including preliminary hazard analysis (PHA), design criteria conformance, construction specifications conformance, testing requirements, and operational readiness. Risk management, including risk identification, analysis, monitoring, response, and tolerance/threshold. Internal and external stakeholder engagement, including stakeholder identification, assessment, communications, and interagency coordination. Background in one or more of the following disciplines: civil engineering, communications, computer systems, construction management, mechanical engineering (including facilities and fire protection), power systems (including medium or high voltage distribution & facilities electrical), structural engineering, and train control/signal systems. Extensive experience delivering a major capital project as the owner’s representative. Measure project performance using appropriate tools and techniques and apply innovative techniques to improve project performance. Forecast future project resource needs, optimize resource availability, and ensure proper resource allocation. Ensure projects are delivered on time, within scope, and within budget; guide and direct the resolution of complex challenges in all aspects of the project life cycle. *This is a capital position and is subject to time and funding limitations. Specific projects and duties include: Responsibility for coordinating and managing train control projects related to transit systems. Overseeing project timelines, managing budgets, coordinating with contractors, ensuring compliance with safety regulations, and communicating effectively with stakeholders. Attending project walk-downs, and project calls, and meetings. Review prints, scope documents, bill of material (BOM), etc. Having basic computer skills. (Outlook, Word, Excel, PPT, etc.) Additional skills or qualifications needed to perform this assignment include: Two-years of leading capital projects or related work such as two-years of leading and maintaining the preventative or corrective work within the transit industry, including tasks such as overseeing the installation and maintenance of train control systems, ensuring the functionality of facilities, and related infrastructure, managing contractors, and collaborating with other departments to meet project objectives. Excellent communication skills, and the ability to lead a team effectively. Familiarity with transit-specific facility systems and technologies. Strong organizational, and leadership skills. Skills in project planning, risk management, and problem-solving REPORTS TO A Superintendent in the Maintenance Department or designee SELECTION PROCESS This position is represented by American Federation of State, County, and Municipal Employees (AFSCME). Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes. The selection process for this position may include a skills/performance demonstration, a written examination, and/or an individual or panel interview. The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S.; pass a pre-employment medical examination which includes a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations) The selection process for this position will be in accordance with the applicable collective bargaining agreement. Examples of Duties Manages and coordinates the organization, staffing, operational and administrative activities for special projects performed in the Maintenance Department; performs project management duties, including responsibility for budgets, program planning, scheduling, and reporting; and may provide instruction and direction to staff regarding work methods and techniques in the absence of a section manager. Manages processes to ensure that design documents, contracts and specifications are completed, up to date and applicable for the appropriate special projects being planned and carried out. Develops and administers contracts and agreements; conducts contract negotiations with consultants and vendors on contracted services. Manages the procurement of and funding sources for additional reporting locations, office space, warehouses, laydown/storage areas, equipment, and materials needed for planning and construction of special projects. Coordinates with Documentation and Engineering to update District documents and management programs required (i.e., BART Facility Standards (BFS), Maximo, CMS, etc.) during planning, construction, and upon completion of special projects. Verifies the integration and reliability of special projects to ensure that there are no negative impacts to revenue, safety, reliability, and on-time performance. Provides assistance in purchasing; evaluates and monitors inventory levels; ensures all purchasing activities comply with District guidelines. Participates in the development and implementation of project goals, objectives, policies and priorities; recommends and implements resulting policies and procedures. Identifies opportunities for improving service delivery methods and procedures; identifies resource needs; reviews with appropriate management staff; implements improvements. Monitors workflow; reviews and evaluates work products, methods, and procedures; meets with staff to identify and resolve problems. Analyzes, monitors, evaluates, and makes recommendations on division program areas including maintenance, equipment failures and purchasing requirements. Drives District vehicles to various current and upcoming project locations to identify priorities and coordinate project delivery methods and procedures, to do walkdowns and inspections on the work being performed, and to inspect post-work locations for quality assurance and control and to verify project completion. Participates on a variety of committees; prepares and presents staff reports and other correspondence as appropriate and necessary. Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of track and structures maintenance. Minimum Qualifications Education : An Associate degree with major courses in construction management, electronics, engineering or a field closely related to the area of assignment from an accredited college or university; or the combination of a high school diploma or recognized equivalent, and either completion of a formal apprenticeship as an electronic technician or completion of military training in electronics. Experience : The equivalent of four (4) years of full-time, progressively responsible construction and/or maintenance experience in one of the following disciplines: electrical, structures, track, traction power, and/or train control, which must have included at least one (1) year of lead and/or supervisory experience. Note: Preference will be given to individuals with experience in the discipline of the position being filled. Substitution : Additional professional experience as outlined above may be substituted for the education on a year-for-year basis. Other Requirements : Must possess a valid California driver’s license and have a satisfactory driving record. Must possess sufficient mobility to perform field inspections and investigations. Knowledge and Skills Knowledge of : Operational characteristics, services and activities of a track and structures, train control or traction power maintenance, inspection and repair program. BART Facility Standards (BFS) and other applicable industry standards. Purchasing policies and procedures. Principles of track, structures, train control and/or traction power maintenance and construction. Principles and practices of contract administration. - Principles of project scheduling and management. Principles and practices of budget preparation and administration. Principles of supervision, training and performance evaluation. Principles and procedures of record keeping. Occupational health and safety rules and regulations. Related Federal, State and local laws, codes and regulations. Principles of mathematics. Skill in : Overseeing and coordinating track, structures, train control and/or traction power maintenance, inspection and repair services. Overseeing and coordinating the procurement of parts, materials, vehicles and other specialized equipment. Preparing and administering budgets. Interpreting the requirements of, and editing, engineering drawings and design documents. Selecting, supervising, training and evaluating staff. Interpreting and explaining District's maintenance policies and procedures. Maintaining records and logs. Preparing clear and concise administrative and financial reports. Analyzing problems, identifying alternative solutions, projecting consequences of proposed actions and implementing recommendations in support of goals. Evaluating and coordinating training programs. Interpreting manuals, diagrams and schematics. Researching, analyzing and evaluating new service delivery methods and techniques. Interpreting and applying Federal, State and local policies, laws and regulations. Communicating clearly and concisely, both orally and in writing. Establishing and maintaining effective working relationships with those contacted in the course of work. Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Classic Members) 2% @ 62 (PEPRA Members) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 9 observed holidays and 4 floating holidays Life Insurance w/ ability to obtain additional coverage Accidental Death and Dismemberment (AD&D) Insurance Survivor Benefits through BART Short-Term Disability Insurance Long-Term Disability Insurance Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: 5/3/2024 11:59 PM Pacific
Apr 23, 2024
Full Time
Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary PAY RATE AFSCME Pay Band AFH Annual Salary Range $135,397.73 (Minimum) - $176,016.91 (Maximum) The negotiable salary offer will be between $ 135,397.73 and $ 155,707.32 annually commensurate with experience and education. DEFINITION Under general direction, manages, supervises and coordinates activities for maintenance and construction projects within the Maintenance Department; coordinates assigned activities with department staff, other divisions, outside agencies and the general public; serves as a subject matter expert for assigned functions; provides highly responsible staff assistance to the Assistant Superintendent and Superintendent of the assigned function, including assisting with the development and refinement of works processes and standards; and performs related duties as assigned. CLASS CHARACTERISTICS This is an administrator level classification responsible for overseeing all special projects relating to the maintenance of track, structures, facilities, train control and traction power, including overseeing, planning and scheduling work of assigned staff to most efficiently support revenue service to minimize delays in service. The incumbent is accountable for accomplishing project goals and objectives as well as furthering overall departmental goals and objectives. This class is distinguished from Superintendent positions in that the latter manages and supervises all activities and operations of a Maintenance Division. This classification is further distinguished from Section Manager classifications in that the former is responsible for the management of assigned construction and maintenance projects, whereas the latter is responsible for managing the staff assigned to perform construction and maintenance work. CURRENT ASSIGNMENT The BART Train Control Construction Team is seeking highly motivated and an exceptionally innovative Special Project Manager (SPM) to work with our partners, within BART, and Contractors performing construction work, testing, commissioning, etc. The SPM will be part of the team that is responsible for ensuring the quality delivery of a project that is safe, reliable, innovative, cost effective, and sustainable. The SPM should be experienced with major capital projects and with a track record of stakeholder engagement. We are seeking additions to a team of dedicated professionals who understand the impact of important projects with the BART system. In addition to the minimum qualifications, the ideal candidate demonstrates skills and experience in three or more of the following areas: Safety and security certification through the lifecycle of a project, including preliminary hazard analysis (PHA), design criteria conformance, construction specifications conformance, testing requirements, and operational readiness. Risk management, including risk identification, analysis, monitoring, response, and tolerance/threshold. Internal and external stakeholder engagement, including stakeholder identification, assessment, communications, and interagency coordination. Background in one or more of the following disciplines: civil engineering, communications, computer systems, construction management, mechanical engineering (including facilities and fire protection), power systems (including medium or high voltage distribution & facilities electrical), structural engineering, and train control/signal systems. Extensive experience delivering a major capital project as the owner’s representative. Measure project performance using appropriate tools and techniques and apply innovative techniques to improve project performance. Forecast future project resource needs, optimize resource availability, and ensure proper resource allocation. Ensure projects are delivered on time, within scope, and within budget; guide and direct the resolution of complex challenges in all aspects of the project life cycle. *This is a capital position and is subject to time and funding limitations. Specific projects and duties include: Responsibility for coordinating and managing train control projects related to transit systems. Overseeing project timelines, managing budgets, coordinating with contractors, ensuring compliance with safety regulations, and communicating effectively with stakeholders. Attending project walk-downs, and project calls, and meetings. Review prints, scope documents, bill of material (BOM), etc. Having basic computer skills. (Outlook, Word, Excel, PPT, etc.) Additional skills or qualifications needed to perform this assignment include: Two-years of leading capital projects or related work such as two-years of leading and maintaining the preventative or corrective work within the transit industry, including tasks such as overseeing the installation and maintenance of train control systems, ensuring the functionality of facilities, and related infrastructure, managing contractors, and collaborating with other departments to meet project objectives. Excellent communication skills, and the ability to lead a team effectively. Familiarity with transit-specific facility systems and technologies. Strong organizational, and leadership skills. Skills in project planning, risk management, and problem-solving REPORTS TO A Superintendent in the Maintenance Department or designee SELECTION PROCESS This position is represented by American Federation of State, County, and Municipal Employees (AFSCME). Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes. The selection process for this position may include a skills/performance demonstration, a written examination, and/or an individual or panel interview. The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S.; pass a pre-employment medical examination which includes a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations) The selection process for this position will be in accordance with the applicable collective bargaining agreement. Examples of Duties Manages and coordinates the organization, staffing, operational and administrative activities for special projects performed in the Maintenance Department; performs project management duties, including responsibility for budgets, program planning, scheduling, and reporting; and may provide instruction and direction to staff regarding work methods and techniques in the absence of a section manager. Manages processes to ensure that design documents, contracts and specifications are completed, up to date and applicable for the appropriate special projects being planned and carried out. Develops and administers contracts and agreements; conducts contract negotiations with consultants and vendors on contracted services. Manages the procurement of and funding sources for additional reporting locations, office space, warehouses, laydown/storage areas, equipment, and materials needed for planning and construction of special projects. Coordinates with Documentation and Engineering to update District documents and management programs required (i.e., BART Facility Standards (BFS), Maximo, CMS, etc.) during planning, construction, and upon completion of special projects. Verifies the integration and reliability of special projects to ensure that there are no negative impacts to revenue, safety, reliability, and on-time performance. Provides assistance in purchasing; evaluates and monitors inventory levels; ensures all purchasing activities comply with District guidelines. Participates in the development and implementation of project goals, objectives, policies and priorities; recommends and implements resulting policies and procedures. Identifies opportunities for improving service delivery methods and procedures; identifies resource needs; reviews with appropriate management staff; implements improvements. Monitors workflow; reviews and evaluates work products, methods, and procedures; meets with staff to identify and resolve problems. Analyzes, monitors, evaluates, and makes recommendations on division program areas including maintenance, equipment failures and purchasing requirements. Drives District vehicles to various current and upcoming project locations to identify priorities and coordinate project delivery methods and procedures, to do walkdowns and inspections on the work being performed, and to inspect post-work locations for quality assurance and control and to verify project completion. Participates on a variety of committees; prepares and presents staff reports and other correspondence as appropriate and necessary. Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of track and structures maintenance. Minimum Qualifications Education : An Associate degree with major courses in construction management, electronics, engineering or a field closely related to the area of assignment from an accredited college or university; or the combination of a high school diploma or recognized equivalent, and either completion of a formal apprenticeship as an electronic technician or completion of military training in electronics. Experience : The equivalent of four (4) years of full-time, progressively responsible construction and/or maintenance experience in one of the following disciplines: electrical, structures, track, traction power, and/or train control, which must have included at least one (1) year of lead and/or supervisory experience. Note: Preference will be given to individuals with experience in the discipline of the position being filled. Substitution : Additional professional experience as outlined above may be substituted for the education on a year-for-year basis. Other Requirements : Must possess a valid California driver’s license and have a satisfactory driving record. Must possess sufficient mobility to perform field inspections and investigations. Knowledge and Skills Knowledge of : Operational characteristics, services and activities of a track and structures, train control or traction power maintenance, inspection and repair program. BART Facility Standards (BFS) and other applicable industry standards. Purchasing policies and procedures. Principles of track, structures, train control and/or traction power maintenance and construction. Principles and practices of contract administration. - Principles of project scheduling and management. Principles and practices of budget preparation and administration. Principles of supervision, training and performance evaluation. Principles and procedures of record keeping. Occupational health and safety rules and regulations. Related Federal, State and local laws, codes and regulations. Principles of mathematics. Skill in : Overseeing and coordinating track, structures, train control and/or traction power maintenance, inspection and repair services. Overseeing and coordinating the procurement of parts, materials, vehicles and other specialized equipment. Preparing and administering budgets. Interpreting the requirements of, and editing, engineering drawings and design documents. Selecting, supervising, training and evaluating staff. Interpreting and explaining District's maintenance policies and procedures. Maintaining records and logs. Preparing clear and concise administrative and financial reports. Analyzing problems, identifying alternative solutions, projecting consequences of proposed actions and implementing recommendations in support of goals. Evaluating and coordinating training programs. Interpreting manuals, diagrams and schematics. Researching, analyzing and evaluating new service delivery methods and techniques. Interpreting and applying Federal, State and local policies, laws and regulations. Communicating clearly and concisely, both orally and in writing. Establishing and maintaining effective working relationships with those contacted in the course of work. Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Classic Members) 2% @ 62 (PEPRA Members) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 9 observed holidays and 4 floating holidays Life Insurance w/ ability to obtain additional coverage Accidental Death and Dismemberment (AD&D) Insurance Survivor Benefits through BART Short-Term Disability Insurance Long-Term Disability Insurance Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: 5/3/2024 11:59 PM Pacific