City of Los Angeles
City Of Los Angeles, California, United States
DUTIES ANNUAL SALARY $124,486 to $146,494; $107,782 to $157,581; and $116,802 to $170,735 The salary in the Department of Water and Power is $124,340 to $154,491; $134,070 to $166,559; and $148,248 to $184,182. NOTES : Candidates from the eligible list are normally appointed to vacancies in the lower pay grade positions.Annual salary is at the start of the pay range. The current salary range is subject to change. Please confirm the starting salary with the hiring department before accepting a job offer. For information regarding reciprocity between the City of Los Angeles departments and LADWP, go to http://per.lacity.org/Reciprocity_CityDepts_and_DWP.pdf. A Systems Administrator evaluates, develops, maintains, implements, and modifies operating systems, hardware, middleware, software, storage, and networking in a business applications environment; performs hardware-software studies; designs and implements systems architecture; analyzes systems problems and optimizes systems performance; performs systems upgrades; follows Information Technology Infrastructure Library (ITIL) and security best practices for incident, change and release management, and all aspects of network and server operations; provides technical assistance to other data processing personnel and user divisions or departments; may supervise and direct the work of employees engaged in such activities; applies sound supervisory principles and techniques in building and maintaining an effective work force; and fulfills equal employment opportunity responsibilities. REQUIREMENT(S)/MINIMUM QUALIFICATION(S) A bachelor's degree from an accredited four-year college or university; and two (2) years of full-time paid systems implementation experience in either: 1) installing, configuring, maintaining, performance tuning, patching, troubleshooting and securing enterprise level servers and networks; or 2) planning, configuring, and implementing enterprise systems and applications operating over large computing networks serving local and remote facilities; or 3) preparing programs by analyzing specifications developed by systems professionals and determining computer processing requirements, systems and/or programming flowcharts, code programs, and software solutions; or Two years of full-time paid experience with the City of Los Angeles as a Programmer Analyst; or Four years of full-time paid systems implementation experience with the City of Los Angeles as a Systems Analyst with experience in either 1) installing, configuring, maintaining, performance tuning, patching, and securing enterprise level servers; or 2) planning, configuring, and implementing enterprise systems and applications operating over large computing networks serving local and remote facilities. PROCESS NOTES Additional full-time paid experience as described above in Requirement No. 1 may be substituted on a year for year basis for the required bachelor's degree noted in Requirement No.1. One academic year is equivalent to 30 semester or 45 quarter units.Some positions may require a valid California driver's license. Candidates may not be eligible for appointment to these positions if their record within the last 36 months reflects three or more moving violations and/or at-fault accidents, or a conviction of a major moving violation (such as DUI). Applicants completing the examination process may be contacted by the Personnel Department to provide required proof of qualifying degree and/or course work. Applicants who wish to expedite this process may attach a copy of their qualifying degree in the Attachments section of the on-line application at the time of filing. SELECTIVE CERTIFICATION In accordance with Charter Section 1010 (b) and Civil Service Rule 5.31, selective certification will be used for some positions that require special skills and/or training in one or more of the following areas. For such positions, only applicants possessing the specific professional certification(s) at the time of filing, may be considered. A copy of the Certificate of Completion must be submitted at the time of filing. The certificate must be attached to the on-line application BEFORE the application is submitted. If the certificate is attached AFTER the on-line application has been submitted, it will not be available to the City and applicants WILL NOT be credited with having submitted the certificate. Applicants who fail to submit the certificate at the time of filing by not attaching it to the on-line application will not be considered for this part of selective certification. AWS Certified Advanced Networking - SpecialtyAWS Certified Alexa Skill Builder - SpecialtyAWS Certified Big Data - Specialty AWS Certified Cloud Practitioner AWS Certified Developer - Associate AWS Certified DevOps Engineer - Professional AWS Certified Machine Learning - Specialty AWS Certified Security - Specialty AWS Certified Solutions Architect - Associate AWS Certified Solutions Architect - Professional AWS Certified SysOps Administrator - Associate CCIE Data CenterCCIE SecurityCCIE WirelessCCNP Data CenterCCNP Routing and SwitchingCCNP WirelessCCNP SecurityCCSACCSECertification as a Certified Information Systems Security Professional (CISSP).Certification as a Checkpoint Certified Security Administrator (CCSA) or as a Checkpoint Certified Security ExpertCertification as a CISCO Certified DevNet AssociateCertification as a CISCO Certified Network Professional (CCNP) or as a CISCO Certified Internetwork Expert (CCIE).Certification as a Cisco Certified Security Professional or as a CISCO Certified Internetwork Expert in Security.Certification as a DNS/BIND AssociateCertification as a Global Information Assurance Certification (G9ac) Security Essentials (GSEC)Certification as a Microsoft Certified System Engineer (MCSE) on Windows server platform.Certification as an Oracle 9i/10g/11g or latest version or as an Oracle Database 10g/11g or latest version of Administrator Certified Master.Certification as CompTIA Security +Certified other Database Provider (such as Microsoft SQL) CCIE Routing and SwitchingCertified with other Linus/Unix Operating System Microsoft Certified Solutions Expert (MCSE)Certified with other Linux/Unit Operating SystemCertified with other Network Provider (such as Juniper.)CISCO Certified DevNet ProfessionalCisco Certified DevNet SpecialistCISSP ISC2Core InfrastructureData center Virtualization 2019 (VCP-DCV 2019); VMWare Certified Advanced Professional 6.5Data Center Virtualization; Cloud Management (VCAP-CMA) (VCP6.5-DCV); Network virtualization (VCP-NV)Financial Management Certified Implementation SpecialistIBM Certified Database Administrator - DB2 for z/OSIBM Certified Deployment Professional Certification as a Sun Certified System Administrator for the Solaris Operating System.IBM Certified Infrastructure Deployment Professional - Maximo Asset Management v7.X VMWare certified ProfessionalIBM Certified System AdministratorIBM Certified System Administrator - DB2 for z/OSJava EnterpriseMicrosoft Certified : Azure Administrator AssociateOracle Certified ProfessionalOracle Database 12c Administrator Certified Master (OCM)Oracle Database 12c Administrator Certified Professional (OCP)Oracle Database 9i/10/11g Administrator Certified Associate (OCA)Oracle Database 9i/10/11g Administrator Certified Professional (OCP)Oracle Database Certified Associate (OCA)Oracle E-Business Suite 12Oracle Solaris11Oracle WebCenter Certified Implementation Specialist' Oracle Certified AssociateOracle WebLogic Server 11g/12c System AdministratorOracle WebLogic Server 12c AdministratorOracle WebLogic Server 12c Certified Implementation Specialist; Oracle Certified ProfessionalPeopleSoft 9.2 Financial Certified Implementation SpecialistPeopleSoft People Tools 8.5 Certified Implementation SpecialistRed Hat Certified System Administrator (RHCSA)SAP Certified Technology Associate - System Administration (Max DB) with SAP NetWeaver 7.4VM Certified Advanced ProfessionalWebSphere Application Server Network Deployment V9.0 WHERE TO APPLY & APPLICATION DEADLINE Applications will only be accepted on-line on the dates listed in the “Application Deadline” section of this bulletin. When you are viewing the on-line job bulletin of your choice, simply scroll to the top of the page and select the “Apply” icon. On-line job bulletins are also available at https://www.governmentjobs.com/careers/lacity. NOTE : Applicants are urged to apply early to ensure you have time to resolve any technical issues you may encounter. APPLICATION DEADLINE Applications will only be accepted on-line on the dates listed below: From Friday, October 4, 2024 to Thursday, October 17, 2024 From Friday, March 7, 2025 to Thursday, March 20, 2025 Additional filing periods may be added based on the City’s hiring needs. The examination may close without prior notice at any time after a sufficient number of applications have been received. Filing periods may change without prior notice or additional dates may be added, as needed, at a later date. For administrative purposes, filing will close periodically and reopen on the dates noted in the “Application Deadline” section of this bulletin. In accordance with Civil Service Rule 4.2, all applicants who apply may not be tested in this examination. To meet anticipated hiring needs, only a limited number of qualified applicants will be invited to participate in the weighted multiple-choice test in the following order: 1) Los Angeles City promotional applicants who meet the minimum requirements. You must have received a regular appointment to a City position or be on a reserve list to apply for this examination as a promotional candidate; 2) Applicants currently employed by the City of Los Angeles on a part-time or exempt basis who meet the minimum requirements; 3) Remaining applicants who meet the minimum requirements in sufficient numbers to meet hiring needs based on a random sampling of those qualified candidates. Applicants not selected to be tested may re-apply in a subsequent filing period in order to be considered for that period’s selection process. SELECTION PROCESS Examination Weight: Multiple-Choice Test . . . . . . . .100% The examination will consist entirely of a weighted multiple-choice test administered and proctored on-line. In the on-line multiple-choice test, the following competencies may be evaluated: Analytical Ability; Self-Management; Teamwork; Project Management; Job Knowledge, including knowledge of: capabilities, uses, characteristics, and limitations of servers - virtual, physical and cloud, computers and peripheral equipment, operating software systems (Windows, Linux, Unix, MacOS, etc.), software such as assemblers, generators, subroutine libraries, compilers and vendor written application programs; programming languages such as C/C++, Java, .NET - VB, ASP, MVC, C#, PHP, Perl, Hadoop, Python, PowerShell or command languages for distributed and large scale computers and/or network and associated programming aids; Local Area Networks (LANs), Wide Area Networks (WANs), Metropolitan and cloud networks, and IP Protocols; Storage Area Network (SAN) and Network Attached Storage (NAS); system optimization techniques and performance tuning; storage, backup and disaster recovery procedures, and other business resumption and data protection technologies; framework or detailed plan to prepare documentation, procedures, tests, corrections, and take other steps necessary for the planned implementation and modification of programs; methods to identify security exposures and provide mitigation controls as they apply to information and management information systems including software distribution and patch management in cyber security, software and threats; techniques and tools necessary to support internet, intranet, and cloud application environments; and other necessary skills, knowledge, and abilities. The multiple-choice test will be proctored and administered on-line during a single session. Candidates invited to participate in the on-line multiple-choice test will be able to take the test from a remote location (i.e., their home) using a computer with a webcam and a reliable internet connection. Candidates will receive an e-mail from the City of Los Angeles outlining the dates and specific steps on how to take the multiple-choice test on-line. Candidates who do not complete and submit the multiple-choice test on-line using a computer by the specified date and time will not be considered further in this examination. Additional test dates may be added as needed. Additional job analysis information can be obtained by going to https://per.lacity.org/jobs/job-analyses.cfm and clicking on Competencies under Systems Administrator. For candidates who apply between October 4, 2024 and October 17, 2024, it is anticipated that the on-line multiple-choice test will be administered between TUESDAY, DECEMBER 10, 2024 AND MONDAY, DECEMBER 16, 2024. For candidates who apply between March 7, 2025 and March 20, 2025, it is anticipated that the on-line multiple-choice test will be administered between TUESDAY, MAY 6, 2025 AND MONDAY, MAY 12, 2025. FAQs for on-line testing are available at https://per.lacity.org/faqs/employment-testing-process.html . Due to COVID-19 and social distancing requirements, only candidates who demonstrate a hardship may be offered the option to take the multiple-choice test onsite at a City facility. NOTES : This examination is based on a validation study, and as provided by Civil Service Commission Rule 4.20, the multiple-choice test will not be subject to candidate inspection.As a covered entity under the Fair Employment and Housing Act and Title II of the Americans with Disabilities Act, the City of Los Angeles does not discriminate on the basis of disability and upon request, will provide reasonable accommodations to ensure equal access to its programs, services, and activities. To request a disability accommodation, please complete the Disability Accommodation Form within 14 calendar days of the submittal of the City application. The Disability Accommodation Form can be obtained at http://per.lacity.org/exams/verify_disability.pdf. Applications are accepted subject to review to ensure that minimum qualifications are met. Candidates may be disqualified at any time if it is determined that they do not possess the minimum qualifications stated on this bulletin.In conjunction with Civil Service Rules, applicants who are currently eligible City employees or are on a reserve list will be considered Promotional candidates while all other applicants will be considered Open Candidates.The promotional list will ordinarily be used ahead of the open competitive list. However, if open competitive candidates receive a higher score, without military credits, than the highest available promotional candidate, after adding 0.25 of a point seniority credit for each year of service, the Civil Service Commission, upon request of the appointing authority, may approve certification of such open competitive candidates ahead of the promotional candidates.You may take the Systems Administrator multiple-choice test only once every 365 days.Your name may be removed from the open competitive list after six (6) months.Your rank on the eligible list may change as scores of candidates from other administrations of this examination are merged onto one list.A final average score of 70% or higher is required to be placed on the eligible list.In accordance with Civil Service Rule, Sec. 4.24, review periods may be combined. Candidates in the examination process may file protests as provided in Sec. 4.20, 4.22 and 4.23 as applicable and within the required time frame; however, the Personnel Department may respond to and resolve protests prior to the establishment of the eligible list.For candidates seeking initial City employment, in accordance with Los Angeles City Ordinance 187134, information regarding COVID-19 vaccination requirements as conditions of employment may be found at: https://clkrep.lacity.org/onlinedocs/2021/21-0921_ord_187134_8-24-21.pdf . Notice : If you receive and accept an offer of employment to a regular position with the City of Los Angeles, your employee benefit coverage (including health and dental coverage as well as life insurance) will commence approximately six weeks after your original regular appointment. Not all positions in the City receive benefit coverage; you should inquire regarding the availability of employee benefits prior to accepting a position. All City employees are required to be Disaster Service Workers. THIS EXAMINATION IS TO BE GIVEN BOTH ON AN INTERDEPARTMENTAL PROMOTIONAL AND AN OPEN COMPETITIVE BASIS The City of Los Angeles does not discriminate on the basis of race, religion, national origin, sex, age, marital status, sexual orientation, gender identity, gender expression, disability, creed, color, ancestry, medical condition (cancer), or Acquired Immune Deficiency Syndrome. AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER For additional information and FAQs regarding the City's hiring process, please go to: https://personnel.lacity.gov/faqs/employment-testing-process.html There are many things to consider in a new employer. Visit the following webpage to view benefits the City of Los Angeles offers its employees: http://per.lacity.org/bens/index.html Closing Date/Time:
Aug 31, 2024
Full Time
DUTIES ANNUAL SALARY $124,486 to $146,494; $107,782 to $157,581; and $116,802 to $170,735 The salary in the Department of Water and Power is $124,340 to $154,491; $134,070 to $166,559; and $148,248 to $184,182. NOTES : Candidates from the eligible list are normally appointed to vacancies in the lower pay grade positions.Annual salary is at the start of the pay range. The current salary range is subject to change. Please confirm the starting salary with the hiring department before accepting a job offer. For information regarding reciprocity between the City of Los Angeles departments and LADWP, go to http://per.lacity.org/Reciprocity_CityDepts_and_DWP.pdf. A Systems Administrator evaluates, develops, maintains, implements, and modifies operating systems, hardware, middleware, software, storage, and networking in a business applications environment; performs hardware-software studies; designs and implements systems architecture; analyzes systems problems and optimizes systems performance; performs systems upgrades; follows Information Technology Infrastructure Library (ITIL) and security best practices for incident, change and release management, and all aspects of network and server operations; provides technical assistance to other data processing personnel and user divisions or departments; may supervise and direct the work of employees engaged in such activities; applies sound supervisory principles and techniques in building and maintaining an effective work force; and fulfills equal employment opportunity responsibilities. REQUIREMENT(S)/MINIMUM QUALIFICATION(S) A bachelor's degree from an accredited four-year college or university; and two (2) years of full-time paid systems implementation experience in either: 1) installing, configuring, maintaining, performance tuning, patching, troubleshooting and securing enterprise level servers and networks; or 2) planning, configuring, and implementing enterprise systems and applications operating over large computing networks serving local and remote facilities; or 3) preparing programs by analyzing specifications developed by systems professionals and determining computer processing requirements, systems and/or programming flowcharts, code programs, and software solutions; or Two years of full-time paid experience with the City of Los Angeles as a Programmer Analyst; or Four years of full-time paid systems implementation experience with the City of Los Angeles as a Systems Analyst with experience in either 1) installing, configuring, maintaining, performance tuning, patching, and securing enterprise level servers; or 2) planning, configuring, and implementing enterprise systems and applications operating over large computing networks serving local and remote facilities. PROCESS NOTES Additional full-time paid experience as described above in Requirement No. 1 may be substituted on a year for year basis for the required bachelor's degree noted in Requirement No.1. One academic year is equivalent to 30 semester or 45 quarter units.Some positions may require a valid California driver's license. Candidates may not be eligible for appointment to these positions if their record within the last 36 months reflects three or more moving violations and/or at-fault accidents, or a conviction of a major moving violation (such as DUI). Applicants completing the examination process may be contacted by the Personnel Department to provide required proof of qualifying degree and/or course work. Applicants who wish to expedite this process may attach a copy of their qualifying degree in the Attachments section of the on-line application at the time of filing. SELECTIVE CERTIFICATION In accordance with Charter Section 1010 (b) and Civil Service Rule 5.31, selective certification will be used for some positions that require special skills and/or training in one or more of the following areas. For such positions, only applicants possessing the specific professional certification(s) at the time of filing, may be considered. A copy of the Certificate of Completion must be submitted at the time of filing. The certificate must be attached to the on-line application BEFORE the application is submitted. If the certificate is attached AFTER the on-line application has been submitted, it will not be available to the City and applicants WILL NOT be credited with having submitted the certificate. Applicants who fail to submit the certificate at the time of filing by not attaching it to the on-line application will not be considered for this part of selective certification. AWS Certified Advanced Networking - SpecialtyAWS Certified Alexa Skill Builder - SpecialtyAWS Certified Big Data - Specialty AWS Certified Cloud Practitioner AWS Certified Developer - Associate AWS Certified DevOps Engineer - Professional AWS Certified Machine Learning - Specialty AWS Certified Security - Specialty AWS Certified Solutions Architect - Associate AWS Certified Solutions Architect - Professional AWS Certified SysOps Administrator - Associate CCIE Data CenterCCIE SecurityCCIE WirelessCCNP Data CenterCCNP Routing and SwitchingCCNP WirelessCCNP SecurityCCSACCSECertification as a Certified Information Systems Security Professional (CISSP).Certification as a Checkpoint Certified Security Administrator (CCSA) or as a Checkpoint Certified Security ExpertCertification as a CISCO Certified DevNet AssociateCertification as a CISCO Certified Network Professional (CCNP) or as a CISCO Certified Internetwork Expert (CCIE).Certification as a Cisco Certified Security Professional or as a CISCO Certified Internetwork Expert in Security.Certification as a DNS/BIND AssociateCertification as a Global Information Assurance Certification (G9ac) Security Essentials (GSEC)Certification as a Microsoft Certified System Engineer (MCSE) on Windows server platform.Certification as an Oracle 9i/10g/11g or latest version or as an Oracle Database 10g/11g or latest version of Administrator Certified Master.Certification as CompTIA Security +Certified other Database Provider (such as Microsoft SQL) CCIE Routing and SwitchingCertified with other Linus/Unix Operating System Microsoft Certified Solutions Expert (MCSE)Certified with other Linux/Unit Operating SystemCertified with other Network Provider (such as Juniper.)CISCO Certified DevNet ProfessionalCisco Certified DevNet SpecialistCISSP ISC2Core InfrastructureData center Virtualization 2019 (VCP-DCV 2019); VMWare Certified Advanced Professional 6.5Data Center Virtualization; Cloud Management (VCAP-CMA) (VCP6.5-DCV); Network virtualization (VCP-NV)Financial Management Certified Implementation SpecialistIBM Certified Database Administrator - DB2 for z/OSIBM Certified Deployment Professional Certification as a Sun Certified System Administrator for the Solaris Operating System.IBM Certified Infrastructure Deployment Professional - Maximo Asset Management v7.X VMWare certified ProfessionalIBM Certified System AdministratorIBM Certified System Administrator - DB2 for z/OSJava EnterpriseMicrosoft Certified : Azure Administrator AssociateOracle Certified ProfessionalOracle Database 12c Administrator Certified Master (OCM)Oracle Database 12c Administrator Certified Professional (OCP)Oracle Database 9i/10/11g Administrator Certified Associate (OCA)Oracle Database 9i/10/11g Administrator Certified Professional (OCP)Oracle Database Certified Associate (OCA)Oracle E-Business Suite 12Oracle Solaris11Oracle WebCenter Certified Implementation Specialist' Oracle Certified AssociateOracle WebLogic Server 11g/12c System AdministratorOracle WebLogic Server 12c AdministratorOracle WebLogic Server 12c Certified Implementation Specialist; Oracle Certified ProfessionalPeopleSoft 9.2 Financial Certified Implementation SpecialistPeopleSoft People Tools 8.5 Certified Implementation SpecialistRed Hat Certified System Administrator (RHCSA)SAP Certified Technology Associate - System Administration (Max DB) with SAP NetWeaver 7.4VM Certified Advanced ProfessionalWebSphere Application Server Network Deployment V9.0 WHERE TO APPLY & APPLICATION DEADLINE Applications will only be accepted on-line on the dates listed in the “Application Deadline” section of this bulletin. When you are viewing the on-line job bulletin of your choice, simply scroll to the top of the page and select the “Apply” icon. On-line job bulletins are also available at https://www.governmentjobs.com/careers/lacity. NOTE : Applicants are urged to apply early to ensure you have time to resolve any technical issues you may encounter. APPLICATION DEADLINE Applications will only be accepted on-line on the dates listed below: From Friday, October 4, 2024 to Thursday, October 17, 2024 From Friday, March 7, 2025 to Thursday, March 20, 2025 Additional filing periods may be added based on the City’s hiring needs. The examination may close without prior notice at any time after a sufficient number of applications have been received. Filing periods may change without prior notice or additional dates may be added, as needed, at a later date. For administrative purposes, filing will close periodically and reopen on the dates noted in the “Application Deadline” section of this bulletin. In accordance with Civil Service Rule 4.2, all applicants who apply may not be tested in this examination. To meet anticipated hiring needs, only a limited number of qualified applicants will be invited to participate in the weighted multiple-choice test in the following order: 1) Los Angeles City promotional applicants who meet the minimum requirements. You must have received a regular appointment to a City position or be on a reserve list to apply for this examination as a promotional candidate; 2) Applicants currently employed by the City of Los Angeles on a part-time or exempt basis who meet the minimum requirements; 3) Remaining applicants who meet the minimum requirements in sufficient numbers to meet hiring needs based on a random sampling of those qualified candidates. Applicants not selected to be tested may re-apply in a subsequent filing period in order to be considered for that period’s selection process. SELECTION PROCESS Examination Weight: Multiple-Choice Test . . . . . . . .100% The examination will consist entirely of a weighted multiple-choice test administered and proctored on-line. In the on-line multiple-choice test, the following competencies may be evaluated: Analytical Ability; Self-Management; Teamwork; Project Management; Job Knowledge, including knowledge of: capabilities, uses, characteristics, and limitations of servers - virtual, physical and cloud, computers and peripheral equipment, operating software systems (Windows, Linux, Unix, MacOS, etc.), software such as assemblers, generators, subroutine libraries, compilers and vendor written application programs; programming languages such as C/C++, Java, .NET - VB, ASP, MVC, C#, PHP, Perl, Hadoop, Python, PowerShell or command languages for distributed and large scale computers and/or network and associated programming aids; Local Area Networks (LANs), Wide Area Networks (WANs), Metropolitan and cloud networks, and IP Protocols; Storage Area Network (SAN) and Network Attached Storage (NAS); system optimization techniques and performance tuning; storage, backup and disaster recovery procedures, and other business resumption and data protection technologies; framework or detailed plan to prepare documentation, procedures, tests, corrections, and take other steps necessary for the planned implementation and modification of programs; methods to identify security exposures and provide mitigation controls as they apply to information and management information systems including software distribution and patch management in cyber security, software and threats; techniques and tools necessary to support internet, intranet, and cloud application environments; and other necessary skills, knowledge, and abilities. The multiple-choice test will be proctored and administered on-line during a single session. Candidates invited to participate in the on-line multiple-choice test will be able to take the test from a remote location (i.e., their home) using a computer with a webcam and a reliable internet connection. Candidates will receive an e-mail from the City of Los Angeles outlining the dates and specific steps on how to take the multiple-choice test on-line. Candidates who do not complete and submit the multiple-choice test on-line using a computer by the specified date and time will not be considered further in this examination. Additional test dates may be added as needed. Additional job analysis information can be obtained by going to https://per.lacity.org/jobs/job-analyses.cfm and clicking on Competencies under Systems Administrator. For candidates who apply between October 4, 2024 and October 17, 2024, it is anticipated that the on-line multiple-choice test will be administered between TUESDAY, DECEMBER 10, 2024 AND MONDAY, DECEMBER 16, 2024. For candidates who apply between March 7, 2025 and March 20, 2025, it is anticipated that the on-line multiple-choice test will be administered between TUESDAY, MAY 6, 2025 AND MONDAY, MAY 12, 2025. FAQs for on-line testing are available at https://per.lacity.org/faqs/employment-testing-process.html . Due to COVID-19 and social distancing requirements, only candidates who demonstrate a hardship may be offered the option to take the multiple-choice test onsite at a City facility. NOTES : This examination is based on a validation study, and as provided by Civil Service Commission Rule 4.20, the multiple-choice test will not be subject to candidate inspection.As a covered entity under the Fair Employment and Housing Act and Title II of the Americans with Disabilities Act, the City of Los Angeles does not discriminate on the basis of disability and upon request, will provide reasonable accommodations to ensure equal access to its programs, services, and activities. To request a disability accommodation, please complete the Disability Accommodation Form within 14 calendar days of the submittal of the City application. The Disability Accommodation Form can be obtained at http://per.lacity.org/exams/verify_disability.pdf. Applications are accepted subject to review to ensure that minimum qualifications are met. Candidates may be disqualified at any time if it is determined that they do not possess the minimum qualifications stated on this bulletin.In conjunction with Civil Service Rules, applicants who are currently eligible City employees or are on a reserve list will be considered Promotional candidates while all other applicants will be considered Open Candidates.The promotional list will ordinarily be used ahead of the open competitive list. However, if open competitive candidates receive a higher score, without military credits, than the highest available promotional candidate, after adding 0.25 of a point seniority credit for each year of service, the Civil Service Commission, upon request of the appointing authority, may approve certification of such open competitive candidates ahead of the promotional candidates.You may take the Systems Administrator multiple-choice test only once every 365 days.Your name may be removed from the open competitive list after six (6) months.Your rank on the eligible list may change as scores of candidates from other administrations of this examination are merged onto one list.A final average score of 70% or higher is required to be placed on the eligible list.In accordance with Civil Service Rule, Sec. 4.24, review periods may be combined. Candidates in the examination process may file protests as provided in Sec. 4.20, 4.22 and 4.23 as applicable and within the required time frame; however, the Personnel Department may respond to and resolve protests prior to the establishment of the eligible list.For candidates seeking initial City employment, in accordance with Los Angeles City Ordinance 187134, information regarding COVID-19 vaccination requirements as conditions of employment may be found at: https://clkrep.lacity.org/onlinedocs/2021/21-0921_ord_187134_8-24-21.pdf . Notice : If you receive and accept an offer of employment to a regular position with the City of Los Angeles, your employee benefit coverage (including health and dental coverage as well as life insurance) will commence approximately six weeks after your original regular appointment. Not all positions in the City receive benefit coverage; you should inquire regarding the availability of employee benefits prior to accepting a position. All City employees are required to be Disaster Service Workers. THIS EXAMINATION IS TO BE GIVEN BOTH ON AN INTERDEPARTMENTAL PROMOTIONAL AND AN OPEN COMPETITIVE BASIS The City of Los Angeles does not discriminate on the basis of race, religion, national origin, sex, age, marital status, sexual orientation, gender identity, gender expression, disability, creed, color, ancestry, medical condition (cancer), or Acquired Immune Deficiency Syndrome. AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER For additional information and FAQs regarding the City's hiring process, please go to: https://personnel.lacity.gov/faqs/employment-testing-process.html There are many things to consider in a new employer. Visit the following webpage to view benefits the City of Los Angeles offers its employees: http://per.lacity.org/bens/index.html Closing Date/Time:
Announcement Number: 460705076 NEVADA GAMING CONTROL BOARD 1919 College Parkway, P.O. Box 8003, Carson City, Nevada 89702 7 State of Nevada Way, Las Vegas, Nevada 89119 3650 S. Pointe Circle, Suite 203, P.O. Box 31109, Laughlin, Nevada 89028 557 W. Silver Street, Suite 207, Elko, Nevada 89801 9790 Gateway Drive, Suite 100, Reno, Nevada 89521 KIRK D. HENDRICK, Chairman DR. BRITTNIE WATKINS, Member HON. GEORGE ASSAD (RET.), Member JOE LOMBARDO Governor Systems Administrator, Technology Division Nevada Gaming Control Board Carson City or Las Vegas Salary up to $124,415 (Employee/Employer Paid Retirement Plan) The Nevada Gaming Control Board ("Board") is seeking a diverse pool of qualified applicants for a Systems Administrator position in the Technology Division. This is an unclassified, full- time position located in Carson City or Las Vegas, Nevada. The Board governs Nevada's gaming industry through strict regulation of all persons, locations, practices, associations and related activities. The Board protects the integrity and stability of the industry through our investigative and licensing practices, and we enforce laws and regulations, while holding gaming licensees to high standards. Through these practices, The Board is able to ensure the proper collection of taxes and fees that are an essential source of revenue for Nevada. Position Description The Systems Administrator is responsible for all aspects of managing and maintaining the Board's computer systems and networks. This include datacenter operations; systems administration; applications administration; systems patching; disaster preparedness planning; and system testing for all Board offices. The position requires strong technical skills and experience relating to the above responsibilities; excellent oral and written communication skills; as well as the ability to quickly and independently learn new technologies Roles and Responsibilities • Administer Microsoft servers, Active Directory, Exchange, internal DNS, DHCP, Certificate Services, DFS, and Group Policies. • Administer Microsoft IIS web servers, as well as performing server and system patching. • Administer a virtualized server farm spread across sites throughout the State. • Manage backup systems, disaster recovery, and data loss prevention. • Managing and maintaining server and application environments, as well as actively participating in and contributing to various IT projects. • Provide level 2 IT support for staff and function as an escalation point for complex technical issues. • Create and maintain technical documentation. • May provide after-hours support on a rotating schedule to ensure the availability of Board systems and network to support the agency's mission critical 24x7 operations. Travel This position may require in-state travel outside of normal business hours. Recruitment This is an open, competitive recruitment for all qualified applicants. Minimum Qualifications • Bachelor's degree from an accredited college or university with major course work in Computer Science, Management Information Systems, or closely related field. • 5 years of experience with Microsoft Windows server administration, Microsoft Exchange, and VMWare administration. • Demonstrated proficiency with VMware vSphere, Microsoft Windows Server, Active Directory, and server hardware • Practical knowledge of advanced networking (routing, subnets, VLAN's, TCP/IP) and network storage (SANs, NAS, iSCSI, NFS, SMB, RAID). • Strong troubleshooting skills and the ability to resolve complex technical issues. • Excellent communication and interpersonal skills, with the ability to work effectively with team members and end-users. • and organizational skills with the ability to achieve objectives with strict deadlines. • At the Hiring Manager's discretion, experience may be substituted for education. • The successful candidate must have or obtain CompTIA A+ certification within 1 year of employment. Preferred Qualifications In addition to the minimum qualifications, a well-qualified candidate will also have additional certifications such as CompTIA Network+, CompTIA Server+, JNCIA, VCP-DCV, CCNA, CCNP, and PCNSA. Salary The salary for the Systems Manager is up to $124,762 which reflects Public Employees' Retirement System (PERS) contributions by both the employee and the employer. An employer-paid contribution plan is also available with a reduced salary. Benefits Benefits include paid medical, dental, vision care, life and disability insurance programs; eleven paid holidays per year; three weeks of annual leave; three weeks of sick leave; state defined benefit retirement plan; tax-sheltered deferred compensation plan available. State employees do not contribute to social security; however, a small Medicare deduction is required. Long-term employees enjoy additional benefits. For additional information, please visit the Division of Human Resource Management of the Department of Administration, the Nevada Public Employees Benefits Program, and the Public Employees Retirement System of Nevada. How to Apply All applicants who meet the minimum qualifications are invited to apply for this position and must do so by emailing their completed application, cover letter, resume, and copy of their college transcripts to gcbhr@gcb.nv.gov. The application can be downloaded from the Nevada Gaming Control Board website at https://gcbmobile.nv.gov/jobapp/. In your cover letter, please indicate how you heard about this position. Only applications emailed to gcbhr@gcb.nv.gov will be accepted. Applications will be accepted until recruitment needs are satisfied. A background investigation will be conducted to verify the accuracy and completeness of statements made on the application and to obtain information relevant to predicting successful performance as an employee of the Board. This position requires a pre-employment drug screening. Applications will be accepted until the recruitment need is satisfied, and recruitment may close at any time. The Nevada Gaming Control Board and the State of Nevada are committed to Equal Employment Opportunity/Affirmative Action in recruitment of employees and do not discriminate based on race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. Closing Date/Time: Until recruitment needs are satisfied
Aug 14, 2024
Full Time
Announcement Number: 460705076 NEVADA GAMING CONTROL BOARD 1919 College Parkway, P.O. Box 8003, Carson City, Nevada 89702 7 State of Nevada Way, Las Vegas, Nevada 89119 3650 S. Pointe Circle, Suite 203, P.O. Box 31109, Laughlin, Nevada 89028 557 W. Silver Street, Suite 207, Elko, Nevada 89801 9790 Gateway Drive, Suite 100, Reno, Nevada 89521 KIRK D. HENDRICK, Chairman DR. BRITTNIE WATKINS, Member HON. GEORGE ASSAD (RET.), Member JOE LOMBARDO Governor Systems Administrator, Technology Division Nevada Gaming Control Board Carson City or Las Vegas Salary up to $124,415 (Employee/Employer Paid Retirement Plan) The Nevada Gaming Control Board ("Board") is seeking a diverse pool of qualified applicants for a Systems Administrator position in the Technology Division. This is an unclassified, full- time position located in Carson City or Las Vegas, Nevada. The Board governs Nevada's gaming industry through strict regulation of all persons, locations, practices, associations and related activities. The Board protects the integrity and stability of the industry through our investigative and licensing practices, and we enforce laws and regulations, while holding gaming licensees to high standards. Through these practices, The Board is able to ensure the proper collection of taxes and fees that are an essential source of revenue for Nevada. Position Description The Systems Administrator is responsible for all aspects of managing and maintaining the Board's computer systems and networks. This include datacenter operations; systems administration; applications administration; systems patching; disaster preparedness planning; and system testing for all Board offices. The position requires strong technical skills and experience relating to the above responsibilities; excellent oral and written communication skills; as well as the ability to quickly and independently learn new technologies Roles and Responsibilities • Administer Microsoft servers, Active Directory, Exchange, internal DNS, DHCP, Certificate Services, DFS, and Group Policies. • Administer Microsoft IIS web servers, as well as performing server and system patching. • Administer a virtualized server farm spread across sites throughout the State. • Manage backup systems, disaster recovery, and data loss prevention. • Managing and maintaining server and application environments, as well as actively participating in and contributing to various IT projects. • Provide level 2 IT support for staff and function as an escalation point for complex technical issues. • Create and maintain technical documentation. • May provide after-hours support on a rotating schedule to ensure the availability of Board systems and network to support the agency's mission critical 24x7 operations. Travel This position may require in-state travel outside of normal business hours. Recruitment This is an open, competitive recruitment for all qualified applicants. Minimum Qualifications • Bachelor's degree from an accredited college or university with major course work in Computer Science, Management Information Systems, or closely related field. • 5 years of experience with Microsoft Windows server administration, Microsoft Exchange, and VMWare administration. • Demonstrated proficiency with VMware vSphere, Microsoft Windows Server, Active Directory, and server hardware • Practical knowledge of advanced networking (routing, subnets, VLAN's, TCP/IP) and network storage (SANs, NAS, iSCSI, NFS, SMB, RAID). • Strong troubleshooting skills and the ability to resolve complex technical issues. • Excellent communication and interpersonal skills, with the ability to work effectively with team members and end-users. • and organizational skills with the ability to achieve objectives with strict deadlines. • At the Hiring Manager's discretion, experience may be substituted for education. • The successful candidate must have or obtain CompTIA A+ certification within 1 year of employment. Preferred Qualifications In addition to the minimum qualifications, a well-qualified candidate will also have additional certifications such as CompTIA Network+, CompTIA Server+, JNCIA, VCP-DCV, CCNA, CCNP, and PCNSA. Salary The salary for the Systems Manager is up to $124,762 which reflects Public Employees' Retirement System (PERS) contributions by both the employee and the employer. An employer-paid contribution plan is also available with a reduced salary. Benefits Benefits include paid medical, dental, vision care, life and disability insurance programs; eleven paid holidays per year; three weeks of annual leave; three weeks of sick leave; state defined benefit retirement plan; tax-sheltered deferred compensation plan available. State employees do not contribute to social security; however, a small Medicare deduction is required. Long-term employees enjoy additional benefits. For additional information, please visit the Division of Human Resource Management of the Department of Administration, the Nevada Public Employees Benefits Program, and the Public Employees Retirement System of Nevada. How to Apply All applicants who meet the minimum qualifications are invited to apply for this position and must do so by emailing their completed application, cover letter, resume, and copy of their college transcripts to gcbhr@gcb.nv.gov. The application can be downloaded from the Nevada Gaming Control Board website at https://gcbmobile.nv.gov/jobapp/. In your cover letter, please indicate how you heard about this position. Only applications emailed to gcbhr@gcb.nv.gov will be accepted. Applications will be accepted until recruitment needs are satisfied. A background investigation will be conducted to verify the accuracy and completeness of statements made on the application and to obtain information relevant to predicting successful performance as an employee of the Board. This position requires a pre-employment drug screening. Applications will be accepted until the recruitment need is satisfied, and recruitment may close at any time. The Nevada Gaming Control Board and the State of Nevada are committed to Equal Employment Opportunity/Affirmative Action in recruitment of employees and do not discriminate based on race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. Closing Date/Time: Until recruitment needs are satisfied
Cal State University (CSU) Fresno
5241 N Maple Ave, Fresno, CA 93740, USA
Systems Administrator (Operating Systems Analyst - Foundation) Compensation and Benefits Anticipated Hiring Salary Range: $4,166 - $5,000 per month Full CSU Classification Salary Range: $3,899 - $7,506 per month This is a full-time (equivalent to 40 hours per week), probationary, non-exempt position. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Job Summary Working under the general direction of the Interim Director/Director of Infrastructure Services and the leadership and direction of OSA Expert-level Leads, Technology Services the Systems Administrators provide technical support, implementation, administration, and lifecycle planning of central servers and applications/services used by the campus community. This includes varying levels of analysis, installation, modification and maintenance of operating systems, utilities, databases, and related software and systems and maintaining the availability, integrity, security, and reliability of assigned systems housed in campus data centers and provisioned from cloud-based service providers. Incumbents at the foundation level work closely with career and expert level staff to acquire the experience required to be proficient in performing work assignments defined for their position. This position is expected to have most of its ongoing work assignments in one or more of the core functions defined in Major and Secondary Duties below; however, work assignments from a related core function in other IT classifications may also be included. The incumbent is expected to develop basic familiarity with critical systems, participate in on-call responses to issues with those systems, and perform needed maintenance after hours and on weekends as required. The employee shall allocate priority and time to the duties defined below based upon direction from the manager to whom this employee reports. The manager will communicate these priorities and time allocation at least annually and as necessary. The incumbent will also be expected to maintain positive professional relationships with members of the workgroup, division, and campus community. Key Qualifications General knowledge of industry standard systems and infrastructure security practices. Working knowledge of Linux operating systems, systems analysis, and/or systems-level programming in a distributed network environment. General knowledge of enterprise network communications. Knowledge and experience with enterprise storage, including performance and capacity planning. Ability to: Establish and document plans, operations procedures, and as-built specs. Use performance-monitoring software and interpret results. Install and maintain operating systems, utilities, and hardware. Participate with colleagues in applying this body of work to deliver solutions that match the computing needs of the University. Participate in fault isolation and problem solving. Engage in multiple tasks and projects under competing deadlines and maintain flexibility in response to shifting priorities. Strong customer service skills and a proactive, customer focused attitude. Strong communication skills (verbal and written). Proficiency using standard campus applications, desktops, and laptops. To view the full list of qualifications and job responsibilities, please click the Position Description button above. Education and Experience A bachelor’s degree, preferably in computer science or related technical field, or four years of equivalent training and experience. One year of experience with Oracle Linux or similar variant. Specialized Skills: ( Specialized Skills are required for candidates to be considered for the position.) Knowledge of Directory Services such as LDAP, Windows Active Directory. Knowledge of SSH, SSL and PKI. Comfortable interacting with the command line interface. Knowledge of network architecture and configuration of protocols and interfaces. Knowledge of Cloud Storage technologies. Preferred Skills: Knowledge of database architecture including database design, structured development, new features, daily operations, programming, and data access. Ability to review and evaluate existing technology for the purpose of creating and implementing change plans. Familiarity with enterprise backup and restore technologies such as IBM Spectrum Protect Ability to research, survey and recommend productivity tools. Ability to develop and execute disaster recovery plans. Knowledge of listserv administration. Familiarity with cloud hosting services such as Google, AWS, Azure, or Rackspace Knowledge of Apache, Tomcat, HTML, XML, JavaScript, CSS, JSON, and SSL certificates. Department Summary Technology Services is dedicated to providing a broad range of technology-based planning, resources and services to the students, faculty and staff of California State University, Fresno. Deadline & Application Instructions This position is open until filled with an initial application review date of May 19, 2024 . Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee. Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references. Fresno State California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe. Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce. Equal Employment Opportunity Information California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer. COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to hr@csufresno.edu . Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter. Fresno State is a tobacco-free, smoke-free and vapor-free campus. Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas) Advertised: Apr 25 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Systems Administrator (Operating Systems Analyst - Foundation) Compensation and Benefits Anticipated Hiring Salary Range: $4,166 - $5,000 per month Full CSU Classification Salary Range: $3,899 - $7,506 per month This is a full-time (equivalent to 40 hours per week), probationary, non-exempt position. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Job Summary Working under the general direction of the Interim Director/Director of Infrastructure Services and the leadership and direction of OSA Expert-level Leads, Technology Services the Systems Administrators provide technical support, implementation, administration, and lifecycle planning of central servers and applications/services used by the campus community. This includes varying levels of analysis, installation, modification and maintenance of operating systems, utilities, databases, and related software and systems and maintaining the availability, integrity, security, and reliability of assigned systems housed in campus data centers and provisioned from cloud-based service providers. Incumbents at the foundation level work closely with career and expert level staff to acquire the experience required to be proficient in performing work assignments defined for their position. This position is expected to have most of its ongoing work assignments in one or more of the core functions defined in Major and Secondary Duties below; however, work assignments from a related core function in other IT classifications may also be included. The incumbent is expected to develop basic familiarity with critical systems, participate in on-call responses to issues with those systems, and perform needed maintenance after hours and on weekends as required. The employee shall allocate priority and time to the duties defined below based upon direction from the manager to whom this employee reports. The manager will communicate these priorities and time allocation at least annually and as necessary. The incumbent will also be expected to maintain positive professional relationships with members of the workgroup, division, and campus community. Key Qualifications General knowledge of industry standard systems and infrastructure security practices. Working knowledge of Linux operating systems, systems analysis, and/or systems-level programming in a distributed network environment. General knowledge of enterprise network communications. Knowledge and experience with enterprise storage, including performance and capacity planning. Ability to: Establish and document plans, operations procedures, and as-built specs. Use performance-monitoring software and interpret results. Install and maintain operating systems, utilities, and hardware. Participate with colleagues in applying this body of work to deliver solutions that match the computing needs of the University. Participate in fault isolation and problem solving. Engage in multiple tasks and projects under competing deadlines and maintain flexibility in response to shifting priorities. Strong customer service skills and a proactive, customer focused attitude. Strong communication skills (verbal and written). Proficiency using standard campus applications, desktops, and laptops. To view the full list of qualifications and job responsibilities, please click the Position Description button above. Education and Experience A bachelor’s degree, preferably in computer science or related technical field, or four years of equivalent training and experience. One year of experience with Oracle Linux or similar variant. Specialized Skills: ( Specialized Skills are required for candidates to be considered for the position.) Knowledge of Directory Services such as LDAP, Windows Active Directory. Knowledge of SSH, SSL and PKI. Comfortable interacting with the command line interface. Knowledge of network architecture and configuration of protocols and interfaces. Knowledge of Cloud Storage technologies. Preferred Skills: Knowledge of database architecture including database design, structured development, new features, daily operations, programming, and data access. Ability to review and evaluate existing technology for the purpose of creating and implementing change plans. Familiarity with enterprise backup and restore technologies such as IBM Spectrum Protect Ability to research, survey and recommend productivity tools. Ability to develop and execute disaster recovery plans. Knowledge of listserv administration. Familiarity with cloud hosting services such as Google, AWS, Azure, or Rackspace Knowledge of Apache, Tomcat, HTML, XML, JavaScript, CSS, JSON, and SSL certificates. Department Summary Technology Services is dedicated to providing a broad range of technology-based planning, resources and services to the students, faculty and staff of California State University, Fresno. Deadline & Application Instructions This position is open until filled with an initial application review date of May 19, 2024 . Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee. Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references. Fresno State California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe. Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce. Equal Employment Opportunity Information California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer. COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to hr@csufresno.edu . Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter. Fresno State is a tobacco-free, smoke-free and vapor-free campus. Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas) Advertised: Apr 25 2024 Pacific Daylight Time Applications close: Closing Date/Time:
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job Advanced IT Leadership Opportunity Available Now! SALARY AND BENEFITS This position offers full benefits and a c ompetitive salary range of $125,070.40 - $179,129.60 Annually DOQ 3% Annual Across the Board Salary Increases in February 2025 & 2026** Bi-annual step increases of approximately 2.5%, up to Step 16 The San Bernardino County also offers an alternative Modified Benefits Option that provides a wage differential of 4% above the base salary rate with modified benefits. The Office of Assessor-Recorder-Clerk is seeking a professional Information Systems Administrator to direct and lead a large, experienced technical team. This position provides oversight and management of IT systems and applications, system upgrades and replacement projects, and associated change management. The incumbent will spearhead the enhancement of operations and seek to improve efficiencies of existing IT programs, infrastructure, policies, and procedures. This position will develop information technology (IT) strategic and tactical plans; assist department managers in developing technology strategies to achieve business goals; adhere to a customer friendly and helpful atmosphere that facilitates communication between County departments, business partners, and vendors; and develop technical staff to keep up with the changing technological environment. *Official Job Title: Departmental Information Systems Administrator. For a more comprehensive listing of job duties for this classification, please refer to the Departmental Information Systems Administrator job description. EXCELLENT BENEFITS PACKAGE!!! This is an Exempt position, receiving a specialized benefits offering. Click the image below to learn about our competitive perks! Click the links below for additional details: County Exempt Compensation Ordinance Traditional Benefits Option Modified Benefits Option CONDITIONS OF EMPLOYMENT Pre-Employment Process: Applicants must successfully pass a background check and a job-related physical exam, including a drug test, prior to employment. Travel: Travel throughout the County may be required. A valid California Class C Driver's License and proof of automobile liability must be produced and maintained during the course of employment. County vehicles are available for use. Mileage reimbursement is available for use of personal vehicle. Environment: The incumbent will be required to perform site visits throughout San Bernardino County. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. **Salary increases contingent upon Property Related Revenue and/or statewide Realignment Sales Tax Collections performance. Minimum Requirements REQUIRED EXPERIENCE: Four (4) years of experience as an information technology (IT) manager or IT project manager and three (3) years of full-scope supervisory experience over IT staff . Supervisory experience may be concurrent with the management experience. -AND- REQUIRED EDUCATION: A Bachelor's degree or equivalent coursework in Management Information Systems, Information Technology, Information Management, Computer Sciences, Business/Public Administration, or a closely related field of study. Desired Qualifications You might be the ideal candidate for this leadership role if you possess: Ability to develop and implement helpful processes and outreach to instruct employees on new and revised computer systems. History of successful implementation of IT system replacement projects. Proven ability to facilitate and communicate IT change management. Strong leadership skills with ample supervisory experience and team succession planning. Track record as a service-oriented leader with strong ability to communicate with non-technical staff. Knowledgeable in IT risk assessment and the development of security policies and protocol. Selection Process Application Procedure: Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. Candidates are encouraged to apply as soon as possible, as the recruitment is subject to close at any time without notice. Priority Application Review: Applications received by May 31, 2024 will be included in the first review/processing of applications; subsequent reviews may be conducted as needed to meet business needs. There will be a competitive evaluation of qualifications based on the information provided in your application and the Supplemental Questionnaire; resumes will not be reviewed. The most highly qualified candidates, based on the evaluation results, may be referred for interview. Be sure to include in your application and Supplemental Questionnaire any relevant experience and education that demonstrates that you meet the minimum requirements as it will be used to competitively evaluate your qualifications. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. All communications regarding the remainder of the selection process will be via email . Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk, and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Exempt Unit-Group C The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits, please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ .
Jul 14, 2024
Full Time
The Job Advanced IT Leadership Opportunity Available Now! SALARY AND BENEFITS This position offers full benefits and a c ompetitive salary range of $125,070.40 - $179,129.60 Annually DOQ 3% Annual Across the Board Salary Increases in February 2025 & 2026** Bi-annual step increases of approximately 2.5%, up to Step 16 The San Bernardino County also offers an alternative Modified Benefits Option that provides a wage differential of 4% above the base salary rate with modified benefits. The Office of Assessor-Recorder-Clerk is seeking a professional Information Systems Administrator to direct and lead a large, experienced technical team. This position provides oversight and management of IT systems and applications, system upgrades and replacement projects, and associated change management. The incumbent will spearhead the enhancement of operations and seek to improve efficiencies of existing IT programs, infrastructure, policies, and procedures. This position will develop information technology (IT) strategic and tactical plans; assist department managers in developing technology strategies to achieve business goals; adhere to a customer friendly and helpful atmosphere that facilitates communication between County departments, business partners, and vendors; and develop technical staff to keep up with the changing technological environment. *Official Job Title: Departmental Information Systems Administrator. For a more comprehensive listing of job duties for this classification, please refer to the Departmental Information Systems Administrator job description. EXCELLENT BENEFITS PACKAGE!!! This is an Exempt position, receiving a specialized benefits offering. Click the image below to learn about our competitive perks! Click the links below for additional details: County Exempt Compensation Ordinance Traditional Benefits Option Modified Benefits Option CONDITIONS OF EMPLOYMENT Pre-Employment Process: Applicants must successfully pass a background check and a job-related physical exam, including a drug test, prior to employment. Travel: Travel throughout the County may be required. A valid California Class C Driver's License and proof of automobile liability must be produced and maintained during the course of employment. County vehicles are available for use. Mileage reimbursement is available for use of personal vehicle. Environment: The incumbent will be required to perform site visits throughout San Bernardino County. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. **Salary increases contingent upon Property Related Revenue and/or statewide Realignment Sales Tax Collections performance. Minimum Requirements REQUIRED EXPERIENCE: Four (4) years of experience as an information technology (IT) manager or IT project manager and three (3) years of full-scope supervisory experience over IT staff . Supervisory experience may be concurrent with the management experience. -AND- REQUIRED EDUCATION: A Bachelor's degree or equivalent coursework in Management Information Systems, Information Technology, Information Management, Computer Sciences, Business/Public Administration, or a closely related field of study. Desired Qualifications You might be the ideal candidate for this leadership role if you possess: Ability to develop and implement helpful processes and outreach to instruct employees on new and revised computer systems. History of successful implementation of IT system replacement projects. Proven ability to facilitate and communicate IT change management. Strong leadership skills with ample supervisory experience and team succession planning. Track record as a service-oriented leader with strong ability to communicate with non-technical staff. Knowledgeable in IT risk assessment and the development of security policies and protocol. Selection Process Application Procedure: Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. Candidates are encouraged to apply as soon as possible, as the recruitment is subject to close at any time without notice. Priority Application Review: Applications received by May 31, 2024 will be included in the first review/processing of applications; subsequent reviews may be conducted as needed to meet business needs. There will be a competitive evaluation of qualifications based on the information provided in your application and the Supplemental Questionnaire; resumes will not be reviewed. The most highly qualified candidates, based on the evaluation results, may be referred for interview. Be sure to include in your application and Supplemental Questionnaire any relevant experience and education that demonstrates that you meet the minimum requirements as it will be used to competitively evaluate your qualifications. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. All communications regarding the remainder of the selection process will be via email . Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk, and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Exempt Unit-Group C The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits, please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ .
California State University (CSU) Chancellor's Office
401 Golden Shore, Long Beach, CA 90802, USA
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Learning Systems Administrator . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $5,834 per month, commensurate with qualifications and experience. The salary range for this classification is $4,464 to $10,689 per month. Classification Confidential Administrative Support II Position Information The California State University, Office of the Chancellor, is seeking a Learning Systems Administrator to provide centralized support to all employees and students using the CSU’s systemwide Learning Management Systems (LMS). This position serves as the technical and functional contact for the LMS and will collaborate closely with members of the team to document functions, provide systemwide customer support, and other departmental support duties as assigned. This position is long-term temporary with benefits. Responsibilities Under the general direction of the Senior Manager, Technical Training , the Learning Systems Administrator will perform duties as outlined below: The systemwide Learning Management System (LMS) team services have expanded and continue to grow due to campuses opting for a centralized support model. This growth in centralizing support efforts has led to additional staffing to support our campus LMS and training initiatives. There has been a year over year increase in support tickets of 68% related to onboarding centralized support campuses with additional campuses set to implement by end of 2024. Customer Support -Support the utilization of CSU's Learning Management Systems (LMS) by serving as the technical and functional point of contact for CSU campuses. Support campus LMS administrators and stakeholders by assisting with LMS functions such as generating reports, managing assignments, creating activities, troubleshooting, and addressing end-user requests. -Deliver outstanding and timely customer support, resolving problems promptly for both campus LMS administrators and end-users. Support campus end-users by guiding them to the appropriate resources, including the knowledge base or relevant campus contacts. -Utilize the LMS ticketing system to provide solutions, monitor the resolution process, and manage escalations as needed. -Assist in uploading and creating activities through intake requests. Maintain contacts for the campus and add users to the learning management system (LMS) listserv. Provide direct support via meetings and/or electronic communication with campus LMS administrators and/or stakeholders. -Document customer support processes and maintain knowledge base articles. LMS Administration -Assist in testing system functionality, ongoing upgrades, and campus implementations. Knowledge and ability to communicate LMS features and functionality. Perform all tasks as it pertains to LMS functionality and day to day operations: -Organization and assignment structures. -Build activities. -Customize Notifications. -Build Reports. -Upload courseware. -Management of Assignments. -Troubleshooting. Reporting / Analytics -Assist with collecting and validating data for regulatory training requirements. -Create, update, and share reports on campus learning data. -Assist campuses in generating reports for annual compliance. Ensure that automated reports and processes are functioning effectively and accurately. Other Duties as Assigned -Assist Labor Relations with bargaining related to LMS course content, assignments, and reporting. -Assist with supporting the Labor Relations team in negotiations and reviews of compliance training materials with the various unions. -Assist in updating LMS SharePoint sites. -Assist in pulling records for audits. -Monitor L&D shared inbox and distribute information as needed. -Assist with updating project timeline tasks and recording information. Qualifications This position requires: -A bachelor’s degree in business, human resources, or instructional technology, or a related field; or equivalent combination of education and work experience is required. -A minimum of 2 years' experience in an administrative role to include one years' experience in training or training-related field. -Familiarity with principles and methods of learning systems and/or training design. -Strong proficiency in Microsoft Office Word, PowerPoint, Excel, Planner, and SharePoint. -Demonstrated experience of customer service orientation and to be able to work effectively as part of a team. -Experience troubleshooting Learning Management Systems or similar software. -Ability to coordinate multiple tasks simultaneously and prioritize them appropriately. -Effective planning, time management, problem-solving, and organizational skills. -Ability to explain instructions, policies, and procedures and to present findings and conclusions clearly and concisely. -Knowledge of ticketing system and workflows. -Knowledge of general office procedures and standard office equipment. -Ability to take notes during meetings and update project documentation. Preferred Qualifications -Prior LMS experience in a support role within higher education. -Experience with the SumTotal LMS. -Knowledge of building dashboards, reports and creating analytics for compliance requirements. -Software: Smartsheet’s, Service-Now, Screensteps, Power Apps (Power Automate, Power BI) Knowledge of HTML code. -Understanding of project workflows and documentation. Application Period Priority consideration will be given to candidates who apply by June 17, 2024 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Jun 03 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Learning Systems Administrator . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $5,834 per month, commensurate with qualifications and experience. The salary range for this classification is $4,464 to $10,689 per month. Classification Confidential Administrative Support II Position Information The California State University, Office of the Chancellor, is seeking a Learning Systems Administrator to provide centralized support to all employees and students using the CSU’s systemwide Learning Management Systems (LMS). This position serves as the technical and functional contact for the LMS and will collaborate closely with members of the team to document functions, provide systemwide customer support, and other departmental support duties as assigned. This position is long-term temporary with benefits. Responsibilities Under the general direction of the Senior Manager, Technical Training , the Learning Systems Administrator will perform duties as outlined below: The systemwide Learning Management System (LMS) team services have expanded and continue to grow due to campuses opting for a centralized support model. This growth in centralizing support efforts has led to additional staffing to support our campus LMS and training initiatives. There has been a year over year increase in support tickets of 68% related to onboarding centralized support campuses with additional campuses set to implement by end of 2024. Customer Support -Support the utilization of CSU's Learning Management Systems (LMS) by serving as the technical and functional point of contact for CSU campuses. Support campus LMS administrators and stakeholders by assisting with LMS functions such as generating reports, managing assignments, creating activities, troubleshooting, and addressing end-user requests. -Deliver outstanding and timely customer support, resolving problems promptly for both campus LMS administrators and end-users. Support campus end-users by guiding them to the appropriate resources, including the knowledge base or relevant campus contacts. -Utilize the LMS ticketing system to provide solutions, monitor the resolution process, and manage escalations as needed. -Assist in uploading and creating activities through intake requests. Maintain contacts for the campus and add users to the learning management system (LMS) listserv. Provide direct support via meetings and/or electronic communication with campus LMS administrators and/or stakeholders. -Document customer support processes and maintain knowledge base articles. LMS Administration -Assist in testing system functionality, ongoing upgrades, and campus implementations. Knowledge and ability to communicate LMS features and functionality. Perform all tasks as it pertains to LMS functionality and day to day operations: -Organization and assignment structures. -Build activities. -Customize Notifications. -Build Reports. -Upload courseware. -Management of Assignments. -Troubleshooting. Reporting / Analytics -Assist with collecting and validating data for regulatory training requirements. -Create, update, and share reports on campus learning data. -Assist campuses in generating reports for annual compliance. Ensure that automated reports and processes are functioning effectively and accurately. Other Duties as Assigned -Assist Labor Relations with bargaining related to LMS course content, assignments, and reporting. -Assist with supporting the Labor Relations team in negotiations and reviews of compliance training materials with the various unions. -Assist in updating LMS SharePoint sites. -Assist in pulling records for audits. -Monitor L&D shared inbox and distribute information as needed. -Assist with updating project timeline tasks and recording information. Qualifications This position requires: -A bachelor’s degree in business, human resources, or instructional technology, or a related field; or equivalent combination of education and work experience is required. -A minimum of 2 years' experience in an administrative role to include one years' experience in training or training-related field. -Familiarity with principles and methods of learning systems and/or training design. -Strong proficiency in Microsoft Office Word, PowerPoint, Excel, Planner, and SharePoint. -Demonstrated experience of customer service orientation and to be able to work effectively as part of a team. -Experience troubleshooting Learning Management Systems or similar software. -Ability to coordinate multiple tasks simultaneously and prioritize them appropriately. -Effective planning, time management, problem-solving, and organizational skills. -Ability to explain instructions, policies, and procedures and to present findings and conclusions clearly and concisely. -Knowledge of ticketing system and workflows. -Knowledge of general office procedures and standard office equipment. -Ability to take notes during meetings and update project documentation. Preferred Qualifications -Prior LMS experience in a support role within higher education. -Experience with the SumTotal LMS. -Knowledge of building dashboards, reports and creating analytics for compliance requirements. -Software: Smartsheet’s, Service-Now, Screensteps, Power Apps (Power Automate, Power BI) Knowledge of HTML code. -Understanding of project workflows and documentation. Application Period Priority consideration will be given to candidates who apply by June 17, 2024 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Jun 03 2024 Pacific Daylight Time Applications close: Closing Date/Time:
WAKE COUNTY, NC
Raleigh, North Carolina, United States
This position is eligible for a tiered sign-on bonus up to $5,000. What You'll Be Doing This position is 95%-98% remote, with some onsite work as necessary. Wake County Human Resources strives to revolutionize government HR by working to find, grow, and keep the remarkable talent of Team Wake! We are seeking a Human Resources Systems Administrator to help make it all happen. You will support the Human Resources Information Systems team with upgrading new systems; providing quality assurance and issue resolution; supporting senior-level systems administrators; and collaborating on project work. The right candidates will balance working from home with the needs of our growing and fast paced organization. In this role, you will: Collaborate with systems team and business owners to test existing or new functionality, issue recreation, and documentation Partner with vendors to troubleshoot and resolve complex issues Participate in system upgrades for test execution and provide technical support to users Partner with Senior Administrators to ensure systems functionality and provides backup support as needed Support the HR Department’s annual processes such as Open Enrollment, W-2 processing, and Annual Performance Tracking Participate in weekly operational and client meetings as identified For positions with a remote work option, all Wake County Government remote workers must reside in one of the following states: North Carolina, Florida, Georgia, South Carolina, Tennessee, Texas, or Virginia. About Our Team Wake County's Human Resources Department collaborates closely with County leadership to deliver innovative, results-oriented, and customer-driven HR programs and services. With 68 dedicated employees, we manage a range of services including Benefits and Employee Wellness, Recruitment, Rewards and Recognition, Employee Relations, Training and more. The Human Resources Department is consistently recognized for excellence in wellness and talent management. By continually seeking and implementing innovative approaches that are widely recognized as industry models, we've positioned Wake County as a national leader, earning accolades such as the Healthiest Employer Hall of Fame and Agency Award for Excellence. Explore our competitive benefits package, including 5% 401k contribution and free Employee Health Center access, on our Benefits page. Join us in shaping Wake County's future. The Basics (Required Education and Experience) Bachelor's degree in Computer Science, Information Technology, Human Resources or related field Three years of experience in human resources information systems or a related field Please include ALL prior work experience on your application and resume. Beyond the Basics (Preferred Education and Experience) Experience with Dayforce Human Capital Management System SQL programming language Proficiency in Excel, Word, Outlook, Office 365 Understanding of MS Teams and SharePoint Motivated self-starter Attention to detail Proven ability to work independently and in a team environment How Will We Know You're 'The One'? Excellent problem-solving skills, with a high level of attention to detail, and the ability to think critically Ability to research, analyze, report, and make sound judgments and work on complex problems in which analysis of situations or data requires in-depth evaluation Professional interpersonal, verbal, and written communication skills Proficient data analysis skills and an understanding of how data flows within applications Ability to build relationships and collaborate while working remotely Ability to adapt to change; ability to adjust course when provided feedback or circumstances change; ability to triage priorities when responding to multiple deadlines About This Position Location: Waverly F. Akins Wake County Office Building Raleigh, NC Employment Type: Regular Work Schedule: Monday - Friday, 8:30 am - 5:15 pm Hiring Range: $62,303 - $84,115 Market Range: $62,303 - $105,926 Please include ALL prior work experience on your application and resume. Posting Closing Date: Open until filled with first round applicant reviews on 8/23/24 What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
Aug 15, 2024
This position is eligible for a tiered sign-on bonus up to $5,000. What You'll Be Doing This position is 95%-98% remote, with some onsite work as necessary. Wake County Human Resources strives to revolutionize government HR by working to find, grow, and keep the remarkable talent of Team Wake! We are seeking a Human Resources Systems Administrator to help make it all happen. You will support the Human Resources Information Systems team with upgrading new systems; providing quality assurance and issue resolution; supporting senior-level systems administrators; and collaborating on project work. The right candidates will balance working from home with the needs of our growing and fast paced organization. In this role, you will: Collaborate with systems team and business owners to test existing or new functionality, issue recreation, and documentation Partner with vendors to troubleshoot and resolve complex issues Participate in system upgrades for test execution and provide technical support to users Partner with Senior Administrators to ensure systems functionality and provides backup support as needed Support the HR Department’s annual processes such as Open Enrollment, W-2 processing, and Annual Performance Tracking Participate in weekly operational and client meetings as identified For positions with a remote work option, all Wake County Government remote workers must reside in one of the following states: North Carolina, Florida, Georgia, South Carolina, Tennessee, Texas, or Virginia. About Our Team Wake County's Human Resources Department collaborates closely with County leadership to deliver innovative, results-oriented, and customer-driven HR programs and services. With 68 dedicated employees, we manage a range of services including Benefits and Employee Wellness, Recruitment, Rewards and Recognition, Employee Relations, Training and more. The Human Resources Department is consistently recognized for excellence in wellness and talent management. By continually seeking and implementing innovative approaches that are widely recognized as industry models, we've positioned Wake County as a national leader, earning accolades such as the Healthiest Employer Hall of Fame and Agency Award for Excellence. Explore our competitive benefits package, including 5% 401k contribution and free Employee Health Center access, on our Benefits page. Join us in shaping Wake County's future. The Basics (Required Education and Experience) Bachelor's degree in Computer Science, Information Technology, Human Resources or related field Three years of experience in human resources information systems or a related field Please include ALL prior work experience on your application and resume. Beyond the Basics (Preferred Education and Experience) Experience with Dayforce Human Capital Management System SQL programming language Proficiency in Excel, Word, Outlook, Office 365 Understanding of MS Teams and SharePoint Motivated self-starter Attention to detail Proven ability to work independently and in a team environment How Will We Know You're 'The One'? Excellent problem-solving skills, with a high level of attention to detail, and the ability to think critically Ability to research, analyze, report, and make sound judgments and work on complex problems in which analysis of situations or data requires in-depth evaluation Professional interpersonal, verbal, and written communication skills Proficient data analysis skills and an understanding of how data flows within applications Ability to build relationships and collaborate while working remotely Ability to adapt to change; ability to adjust course when provided feedback or circumstances change; ability to triage priorities when responding to multiple deadlines About This Position Location: Waverly F. Akins Wake County Office Building Raleigh, NC Employment Type: Regular Work Schedule: Monday - Friday, 8:30 am - 5:15 pm Hiring Range: $62,303 - $84,115 Market Range: $62,303 - $105,926 Please include ALL prior work experience on your application and resume. Posting Closing Date: Open until filled with first round applicant reviews on 8/23/24 What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
Introduction The Digital Services team, part of the Information Systems Division, is seeking to fill one vacancy on a unit responsible for administration, development, and maintenance of County's Electronic Document Management Solution (EDMS) - Laserfiche. This position (Information Systems Analyst III) is responsible for delivering applications and support to department throughout the County. As the primary administrator of our document management system, you will be responsible for ensuring the smooth operation of our EDMS. You will work closely with various departments to implement and maintain the EDMS, providing top-notch support to users and ensuring compliance with organizational policies and procedures. ISD delivers cutting edge information services to all county departments including vulnerability management, patch management, imaging, and application packaging and deployment. This examination is being given to fill one vacancy in the ISD department and to establish a selective eligible list to fill future ISA III EDMS vacancies. Pre-Employment Drug Screening and Background : Potential new hires into this classification are required to successfully pass a pre-employment drug screen and a background investigation as a condition of employment. Final appointment cannot be made unless the eligible has passed the drug screen and successfully completed the background process. The County pays for the initial drug screen. TYPICAL DUTIES Performs professional level specialized and complex duties to support information technology systems in assigned area; areas of responsibility include the analysis, evaluation, design, programming, development, testing, implementation, documentation and maintenance of large and complex systems, networks, programs and applications across multiple platforms and technologies. Designs and develops components of current or new systems; serves on assigned projects for large and complex systems; in conjunction with project team members, analyzes user requirements and recommends technology solution; reviews and evaluates current and third party systems and applications; determines method of integrating new programming code into existing programs to meet user needs; develops data flow diagrams and other systems documentation; creates program specifications; designs data structures, screens, file structures, reports, forms, and menus; develops optimum system configurations; locates and downloads existing system data; develops and implements testing plan; performs quality assurance duties; determines whether new program meets the client’s business and technology requirements; recommends changes as needed. Serves as resource and provides highly specialized support to maintaining existing systems; assesses, reviews and conducts research on system operational problems and functionality; provides technical solutions to client on alternative systems or applications. Performs a variety of complex analytical duties in planning, developing, installing, implementing, integrating, testing and evaluating the County’s local and wide area networks; installs, configures and manages servers; coordinates the installation and maintenance of computers, circuits, data communications equipment, printers and other peripheral equipment. Investigates, analyzes and resolves network-related problems; resolves compatibility problems; troubleshoots network failures, router problems and telecommunications problems; recommends and implements changes and improvements. Monitors network security and performance; identifies unauthorized access and potential security risks; measures volume and performance of network traffic; identifies utilization and performance issues; recommends improvements to security and network performance. Develops, implements and maintains the County’s Internet and Intranet sites; recommends design and layouts; writes code; creates database connections; develops written technical procedures; implements interactive website components; provides Internet training for County staff. Performs technical writing duties in the development and production of system documentation, instructional and procedural manuals. Identifies training issues and coordinates training sessions for client users on assigned systems or applications; develops training schedule; designs training manuals; conducts training sessions. Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of information technology. May exercise technical supervision over lower level staff; assists in selecting, training, motivating and evaluating assigned staff; provides or coordinates staff training; works with employees to correct deficiencies. MINIMUM QUALIFICATIONS The following special requirements were approved by the Director of Human Resources on March 22, 2024. Education : Graduation from an accredited four-year college or university with a major in computer science, information systems, mathematics, business administration or a related field. Experience : Two years of increasingly responsible professional electronic document management systems experience, including system administration, user support, data management, security and compliance, backup/disaster recovery and integration/API management . Substitution #1 : Possession of an approved information systems technology certificate, or completion of an approved information systems training course may substitute for all or part of the above required education. Substitution #2 : Additional qualifying experience may substitute for the above required education on a year-for-year basis to a maximum of two years. Desirable qualifications include: • Familiarity with Laserfiche's Document Management System (DMS) and its various modules, such as scanning, indexing, and searching. • Knowledge of database management systems, including data modeling, querying, and integration. • Previous experience in administering document management systems or similar technologies (e.g., enterprise content management, records management). • Strong problem-solving skills, with the ability to think critically and logically. • Familiarity with Windows-based operating systems and windows based web servers. • Laserfiche certifications, such as the Laserfiche Certified Administrator. KNOWLEDGE Operations, services and activities of a comprehensive information systems program across multiple operating platforms; advanced principles and practices of computer science and information systems; methods and techniques of highly complex system analysis, design and development; advanced methods and techniques of system hardware and software troubleshooting and installation; advanced principles and practices of structured programming; operational characteristics of systems hardware and software across multiple environments; methods and techniques of evaluating business operations to develop technology solutions; principles and procedures of quality assurance; methods and techniques of developing testing procedures; methods and techniques of designing, implementing and maintaining internet and intranet web sites; operations, services and activities of local and wide area network design, development, security and administration; local and wide area network protocols, routing techniques and installation methods; methods and techniques of installing and maintaining and administering network servers, hardware and software; pertinent Federal, State and local codes, laws and regulations. ABILITY Provide advanced level technical support for system analysis, implementation and maintenance; detect, isolate and resolve complex information system problems; recommend, design, implement and install systems and programs; independently perform complex systems and applications programming and analysis duties; design, configure, install and test local and wide area network servers, hardware, software, routers and associated components; analyze procedures and data to develop logical solutions to complex systems problems; troubleshoot and analyze complex local and wide area network operating system or hardware and software problems; learn to analyze and assess the technological needs of departments with large and highly complex systems; learn operations and characteristics of database management systems, tools and utilities; learn and apply concepts and principles of database management and administration; learn principles, practices, methods and techniques of serving as project lead on assigned information systems projects; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work. PHYSICAL/MENTAL REQUIREMENTS Mobility - Frequent use of keyboards; frequent sitting, standing or walking for long periods; occasional pushing/pulling, bending, squatting and crawling; driving. Lifting - frequently 5-30 pounds; occasionally 70 pounds or less. Vision - constant use of good overall vision; frequent reading/close-up work; occasional color, depth and peripheral vision. Dexterity - frequent repetitive motion; frequent writing; frequent grasping, holding, reaching. Hearing/Talking - frequent talking/hearing in person and on the telephone. Emotional/Psychological - frequent decision making and concentration; frequent public contact; occasional working alone, working nights and traveling. Environmental - frequent exposure to noise. San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021 . Health Insurance : San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee’s expense. For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation : The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $22,500 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $30,000. The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of qualifying family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $20 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate’s education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate’s score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam: If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out: A rate-out is an examination that involves a paper rating of the candidate’s application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran’s Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran’s points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration. Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists: Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral: Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank: The top rank or ranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When filling nine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five: The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Rule of the List: For classifications designated by the Director of Human Resources, the entire eligible list will be referred to the department. Physical Exam: Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam: Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Open Until Filled
Sep 10, 2024
Full Time
Introduction The Digital Services team, part of the Information Systems Division, is seeking to fill one vacancy on a unit responsible for administration, development, and maintenance of County's Electronic Document Management Solution (EDMS) - Laserfiche. This position (Information Systems Analyst III) is responsible for delivering applications and support to department throughout the County. As the primary administrator of our document management system, you will be responsible for ensuring the smooth operation of our EDMS. You will work closely with various departments to implement and maintain the EDMS, providing top-notch support to users and ensuring compliance with organizational policies and procedures. ISD delivers cutting edge information services to all county departments including vulnerability management, patch management, imaging, and application packaging and deployment. This examination is being given to fill one vacancy in the ISD department and to establish a selective eligible list to fill future ISA III EDMS vacancies. Pre-Employment Drug Screening and Background : Potential new hires into this classification are required to successfully pass a pre-employment drug screen and a background investigation as a condition of employment. Final appointment cannot be made unless the eligible has passed the drug screen and successfully completed the background process. The County pays for the initial drug screen. TYPICAL DUTIES Performs professional level specialized and complex duties to support information technology systems in assigned area; areas of responsibility include the analysis, evaluation, design, programming, development, testing, implementation, documentation and maintenance of large and complex systems, networks, programs and applications across multiple platforms and technologies. Designs and develops components of current or new systems; serves on assigned projects for large and complex systems; in conjunction with project team members, analyzes user requirements and recommends technology solution; reviews and evaluates current and third party systems and applications; determines method of integrating new programming code into existing programs to meet user needs; develops data flow diagrams and other systems documentation; creates program specifications; designs data structures, screens, file structures, reports, forms, and menus; develops optimum system configurations; locates and downloads existing system data; develops and implements testing plan; performs quality assurance duties; determines whether new program meets the client’s business and technology requirements; recommends changes as needed. Serves as resource and provides highly specialized support to maintaining existing systems; assesses, reviews and conducts research on system operational problems and functionality; provides technical solutions to client on alternative systems or applications. Performs a variety of complex analytical duties in planning, developing, installing, implementing, integrating, testing and evaluating the County’s local and wide area networks; installs, configures and manages servers; coordinates the installation and maintenance of computers, circuits, data communications equipment, printers and other peripheral equipment. Investigates, analyzes and resolves network-related problems; resolves compatibility problems; troubleshoots network failures, router problems and telecommunications problems; recommends and implements changes and improvements. Monitors network security and performance; identifies unauthorized access and potential security risks; measures volume and performance of network traffic; identifies utilization and performance issues; recommends improvements to security and network performance. Develops, implements and maintains the County’s Internet and Intranet sites; recommends design and layouts; writes code; creates database connections; develops written technical procedures; implements interactive website components; provides Internet training for County staff. Performs technical writing duties in the development and production of system documentation, instructional and procedural manuals. Identifies training issues and coordinates training sessions for client users on assigned systems or applications; develops training schedule; designs training manuals; conducts training sessions. Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of information technology. May exercise technical supervision over lower level staff; assists in selecting, training, motivating and evaluating assigned staff; provides or coordinates staff training; works with employees to correct deficiencies. MINIMUM QUALIFICATIONS The following special requirements were approved by the Director of Human Resources on March 22, 2024. Education : Graduation from an accredited four-year college or university with a major in computer science, information systems, mathematics, business administration or a related field. Experience : Two years of increasingly responsible professional electronic document management systems experience, including system administration, user support, data management, security and compliance, backup/disaster recovery and integration/API management . Substitution #1 : Possession of an approved information systems technology certificate, or completion of an approved information systems training course may substitute for all or part of the above required education. Substitution #2 : Additional qualifying experience may substitute for the above required education on a year-for-year basis to a maximum of two years. Desirable qualifications include: • Familiarity with Laserfiche's Document Management System (DMS) and its various modules, such as scanning, indexing, and searching. • Knowledge of database management systems, including data modeling, querying, and integration. • Previous experience in administering document management systems or similar technologies (e.g., enterprise content management, records management). • Strong problem-solving skills, with the ability to think critically and logically. • Familiarity with Windows-based operating systems and windows based web servers. • Laserfiche certifications, such as the Laserfiche Certified Administrator. KNOWLEDGE Operations, services and activities of a comprehensive information systems program across multiple operating platforms; advanced principles and practices of computer science and information systems; methods and techniques of highly complex system analysis, design and development; advanced methods and techniques of system hardware and software troubleshooting and installation; advanced principles and practices of structured programming; operational characteristics of systems hardware and software across multiple environments; methods and techniques of evaluating business operations to develop technology solutions; principles and procedures of quality assurance; methods and techniques of developing testing procedures; methods and techniques of designing, implementing and maintaining internet and intranet web sites; operations, services and activities of local and wide area network design, development, security and administration; local and wide area network protocols, routing techniques and installation methods; methods and techniques of installing and maintaining and administering network servers, hardware and software; pertinent Federal, State and local codes, laws and regulations. ABILITY Provide advanced level technical support for system analysis, implementation and maintenance; detect, isolate and resolve complex information system problems; recommend, design, implement and install systems and programs; independently perform complex systems and applications programming and analysis duties; design, configure, install and test local and wide area network servers, hardware, software, routers and associated components; analyze procedures and data to develop logical solutions to complex systems problems; troubleshoot and analyze complex local and wide area network operating system or hardware and software problems; learn to analyze and assess the technological needs of departments with large and highly complex systems; learn operations and characteristics of database management systems, tools and utilities; learn and apply concepts and principles of database management and administration; learn principles, practices, methods and techniques of serving as project lead on assigned information systems projects; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work. PHYSICAL/MENTAL REQUIREMENTS Mobility - Frequent use of keyboards; frequent sitting, standing or walking for long periods; occasional pushing/pulling, bending, squatting and crawling; driving. Lifting - frequently 5-30 pounds; occasionally 70 pounds or less. Vision - constant use of good overall vision; frequent reading/close-up work; occasional color, depth and peripheral vision. Dexterity - frequent repetitive motion; frequent writing; frequent grasping, holding, reaching. Hearing/Talking - frequent talking/hearing in person and on the telephone. Emotional/Psychological - frequent decision making and concentration; frequent public contact; occasional working alone, working nights and traveling. Environmental - frequent exposure to noise. San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021 . Health Insurance : San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee’s expense. For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation : The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $22,500 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $30,000. The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of qualifying family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $20 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate’s education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate’s score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam: If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out: A rate-out is an examination that involves a paper rating of the candidate’s application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran’s Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran’s points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration. Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists: Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral: Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank: The top rank or ranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When filling nine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five: The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Rule of the List: For classifications designated by the Director of Human Resources, the entire eligible list will be referred to the department. Physical Exam: Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam: Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Open Until Filled
WAKE COUNTY, NC
Raleigh, North Carolina, United States
What You'll Be Doing Would you like to join a team of forward-thinking professionals who are committed to putting people first, providing reliable and high-quality interactions and services and always being dependable? At Wake County Information Technology , we provide information technology services to the organization and strive to provide customer services that are easy, enjoyable and exceed expectations. As the System Administrator - End User Support , the successful candidate will be responsible for the support of 2 vital teams supporting Wake County’s staff. This position is primarily in the office, however there is opportunity for 1 day per week of hybrid work after successful completion of training . This role is an outstanding steppingstone towards advancing knowledge in multiple growing fields and providing excellent advancement opportunities for the future. The Mobile Device Management team handles 2500+ mobile devices, including but not limited to iPhones, iPads, Android tablets and phones, the Mobility Contacts Solution and cradle points. This position will also help manage the relationships with cellular providers (Verizon, FirstNet, T-Mobile) and help manage both small and large-scale deployments of equipment as needs require. This position will also be the primary support for the Mobile Device Contacts Solution as well as our MiFi fleet. The Audio Visual team manages an expanding catalog of 85+ hybrid conferencing spaces, mobile hybrid conference units, the planning and deployment of AV in new facilities, as well the cable and internet streaming broadcasts of the Wake County Commissioners meetings and other public meetings. In this role the candidate will provide tier 1 technical troubleshooting to the hybrid conferencing spaces as well as provide support for the Commissioner Meeting broadcasts on a rotating basis. Both roles require the highest level of customer service and professionalism in interacting with our customers as well as producing and maintaining accurate technical and non-technical, documentation. Each of these teams is currently comprised of only 1 member who manages each platform. The successful candidate will be responsible for learning the primary facets of both positions and providing backup support for those roles as well as taking on responsibilities as the primary on various aspects of each position. It is not expected that the candidate will necessarily be an expert in either role, but should have solid familiarity with one and a basic understanding of the other. Training will be provided to remediate any knowledge gaps in the less familiar platform. Essential Functions: Provide exceptional customer service in the support of AV and Mobility devices and infrastructure and their users Be available and responsive on Microsoft Teams and Email to meet our mandated service agreement standards in terms of rapid response to urgent issues Work within our ticketing system to provide appropriate response to trouble tickets and proper documentation of solutions, as well as professional and concise communication with the ticket requestors Be available for after-hours work on a rotating basis to support commissioners meetings and other public meetings that occur throughout the year Create and update thorough and accurate documentation for both supported teams Be able to use and troubleshoot Windows 10/11 in an enterprise environment NOTE: Additional Requirements: A valid Driver’s Licenses and a “Safe” driving record are required and this position is subject to 24-hour on call requirements . About Our Team Wake County Information Technology is in the heart of Raleigh’s booming downtown, a part of the Research Triangle area. If you’re a tech-guru, this is the place to be. Our team of smart, dedicated people is respected within our organization and recognized as leaders in the use of technology by the prestigious Center for Digital Government, regularly ranking in the top ten among counties with a population for 1 million or more. Our team members are our most valued asset and treated as such with competitive salaries and top-notch benefits. We believe a good work/life balance helps people make better decisions, be more creative and enjoy coming to work. If you thrive in a highly collaborative, fast-paced, supportive environment, then you owe it to yourself to check us out. mation. The Basics (Required Education and Experience) Bachelor's degree in Computer Science, Information Systems, Computer Engineering or related field Three years of job-related experience Equivalent education and experience are accepted Please include ALL prior work experience on your application and resume. Beyond the Basics (Preferred Education and Experience) Solid experience configuring, deploying and troubleshooting iPhones, iPads, Android mobile devices Familiarity with Microsoft Intune MDM or other MDM platforms (JAMF, AirWatch, etc) Solid understanding of Windows 10/11 administrative features and troubleshooting Familiarity with Hybrid Conferencing and Collaboration hardware (Logitech, Crestron, Yealink, etc) Familiarity with Hybrid conferencing and collaboration software (Microsoft teams, Zoom, Webex) Familiarity with the mounting, cabling and connections of AV hardware Familiarity with the recording and broadcast of live events How Will We Know You're 'The One'? Ability to provide exceptional customer service even with high stress customers Ability to speak with non-technical customers and provide easily processed instruction on technical concepts Ability to work between multiple teams efficiently and professionally Ability to work without supervision in the field and complete tasks in a timely manner Ability to understand and troubleshoot technical problems within your role and provide accurate and prompt solutions Ability to maintain timely communication with management and teammates About This Position Location: Waverly F. Akins Wake County Office Building Raleigh, NC 27601 Employment Type: Regular Work Schedule: Mon - Fri, 8:30am - 5:15pm Hiring Range: 80,539 - 92,533 Market Range: 68,544.00 - 116,522.00 Please include ALL prior work experience on your application and resume. Posting Closing Date: 7:00 pm on 9/20/2024 What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
Sep 14, 2024
What You'll Be Doing Would you like to join a team of forward-thinking professionals who are committed to putting people first, providing reliable and high-quality interactions and services and always being dependable? At Wake County Information Technology , we provide information technology services to the organization and strive to provide customer services that are easy, enjoyable and exceed expectations. As the System Administrator - End User Support , the successful candidate will be responsible for the support of 2 vital teams supporting Wake County’s staff. This position is primarily in the office, however there is opportunity for 1 day per week of hybrid work after successful completion of training . This role is an outstanding steppingstone towards advancing knowledge in multiple growing fields and providing excellent advancement opportunities for the future. The Mobile Device Management team handles 2500+ mobile devices, including but not limited to iPhones, iPads, Android tablets and phones, the Mobility Contacts Solution and cradle points. This position will also help manage the relationships with cellular providers (Verizon, FirstNet, T-Mobile) and help manage both small and large-scale deployments of equipment as needs require. This position will also be the primary support for the Mobile Device Contacts Solution as well as our MiFi fleet. The Audio Visual team manages an expanding catalog of 85+ hybrid conferencing spaces, mobile hybrid conference units, the planning and deployment of AV in new facilities, as well the cable and internet streaming broadcasts of the Wake County Commissioners meetings and other public meetings. In this role the candidate will provide tier 1 technical troubleshooting to the hybrid conferencing spaces as well as provide support for the Commissioner Meeting broadcasts on a rotating basis. Both roles require the highest level of customer service and professionalism in interacting with our customers as well as producing and maintaining accurate technical and non-technical, documentation. Each of these teams is currently comprised of only 1 member who manages each platform. The successful candidate will be responsible for learning the primary facets of both positions and providing backup support for those roles as well as taking on responsibilities as the primary on various aspects of each position. It is not expected that the candidate will necessarily be an expert in either role, but should have solid familiarity with one and a basic understanding of the other. Training will be provided to remediate any knowledge gaps in the less familiar platform. Essential Functions: Provide exceptional customer service in the support of AV and Mobility devices and infrastructure and their users Be available and responsive on Microsoft Teams and Email to meet our mandated service agreement standards in terms of rapid response to urgent issues Work within our ticketing system to provide appropriate response to trouble tickets and proper documentation of solutions, as well as professional and concise communication with the ticket requestors Be available for after-hours work on a rotating basis to support commissioners meetings and other public meetings that occur throughout the year Create and update thorough and accurate documentation for both supported teams Be able to use and troubleshoot Windows 10/11 in an enterprise environment NOTE: Additional Requirements: A valid Driver’s Licenses and a “Safe” driving record are required and this position is subject to 24-hour on call requirements . About Our Team Wake County Information Technology is in the heart of Raleigh’s booming downtown, a part of the Research Triangle area. If you’re a tech-guru, this is the place to be. Our team of smart, dedicated people is respected within our organization and recognized as leaders in the use of technology by the prestigious Center for Digital Government, regularly ranking in the top ten among counties with a population for 1 million or more. Our team members are our most valued asset and treated as such with competitive salaries and top-notch benefits. We believe a good work/life balance helps people make better decisions, be more creative and enjoy coming to work. If you thrive in a highly collaborative, fast-paced, supportive environment, then you owe it to yourself to check us out. mation. The Basics (Required Education and Experience) Bachelor's degree in Computer Science, Information Systems, Computer Engineering or related field Three years of job-related experience Equivalent education and experience are accepted Please include ALL prior work experience on your application and resume. Beyond the Basics (Preferred Education and Experience) Solid experience configuring, deploying and troubleshooting iPhones, iPads, Android mobile devices Familiarity with Microsoft Intune MDM or other MDM platforms (JAMF, AirWatch, etc) Solid understanding of Windows 10/11 administrative features and troubleshooting Familiarity with Hybrid Conferencing and Collaboration hardware (Logitech, Crestron, Yealink, etc) Familiarity with Hybrid conferencing and collaboration software (Microsoft teams, Zoom, Webex) Familiarity with the mounting, cabling and connections of AV hardware Familiarity with the recording and broadcast of live events How Will We Know You're 'The One'? Ability to provide exceptional customer service even with high stress customers Ability to speak with non-technical customers and provide easily processed instruction on technical concepts Ability to work between multiple teams efficiently and professionally Ability to work without supervision in the field and complete tasks in a timely manner Ability to understand and troubleshoot technical problems within your role and provide accurate and prompt solutions Ability to maintain timely communication with management and teammates About This Position Location: Waverly F. Akins Wake County Office Building Raleigh, NC 27601 Employment Type: Regular Work Schedule: Mon - Fri, 8:30am - 5:15pm Hiring Range: 80,539 - 92,533 Market Range: 68,544.00 - 116,522.00 Please include ALL prior work experience on your application and resume. Posting Closing Date: 7:00 pm on 9/20/2024 What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
CITY OF SANTA ANA, CA
Santa Ana, California, United States
Description The City of Santa Ana is looking for individuals who are results-oriented, possess great attitudes, demonstrate creativity and innovation, work efficiently, show a record of success and have a passion for public service. Having the best employees provides the best service to the community. Under supervision, administers and maintains a large and/or complex, multi-user departmental computer system by monitoring system operation, maintenance, support and enhancement. Essential Functions Include But Are Not Limited To Configures and monitors departmental computer systems and identifies and resolves system problems. Performs and/or coordinates with vendors scheduled system maintenance tasks and maintains accurate and current maintenance records on all system components. Prepares reports outlining system problems and solutions. Facilitates the enhancement or modification of systems through research, identification and installation of new and updated software or hardware. Coordinates the interface of a system with other applicable systems within or outside City facilities. Provides guidance and training to all applicable users of the system. Backs up and stores data as determined by departmental and legal standards. Institutes and maintains a program to ensure system recovery should the system suffer a serious failure. Assists programing staff with code development and maintains system software as appropriate, ensuring that accurate flow charts and written documentation are prepared and available. Ensures that system integrity and security is preserved. Performs periodic system audits to verify data integrity and compliance with usage protocols. Designs output reports of system data. May perform some system data entry, especially when advanced system knowledge is required. Maintains an inventory of all system hardware. Responds from remote locations via modem or in person when system failures or problems require it. May propose and itemize software and hardware service contracts and assist the section/division supervisor in evaluating new contract proposals. Performs other functions as assigned. Minimum Qualifications Two years of progressively responsible experience administering large and/or complex, multi-user computer systems including responsibility for system configuration, trouble-shooting, maintenance and support, or any equivalent combination of training and experience, which provides the knowledge, skills and abilities listed below. Education equivalent to two years of college including or supplemented by successfully completed course work in electronic data processing may be used in combination with experience to meet the minimum qualifications. DESIRABLE KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: system design and maintenance, and problem-solving methods involving large and/or complex systems, personal computers and mobile devices; network interface and communications; systems analysis; software operation including testing and debugging; principles and practices of database configuration and management; and principles and methods of records management, including writing complex SQL queries; general knowledge of and ability to write program code. Skill in: using various types of computer hardware and software. Ability to: analyze, document and solve data management problems in a systematic and logical manner; install software and hardware; implement, maintain and support third-party software such as records management and CAD applications; conduct training and provide guidance for system users; execute emergency data and system recovery procedures; design and implement new computer systems and applications; clearly document procedures, programs and processes; import/export data including parsing strings and transforming data; design output reports using tools such as Crystal Reports and/or SQL Server Reporting Services; communicate clearly both orally and in writing; and establish and maintain effective working relationships with system users, vendors, programmers and other city employees. SPECIAL REQUIREMENTS Willingness and ability to quickly report to work on weekends, holidays or evenings in response to emergency calls regarding system failure or complications as needed. Must be able to lift and carry up to 40 lbs. Selection Process All applicants are required to complete and submit a City application form and answer the supplemental questionnaire online. Resumes or faxed copies will not be accepted in lieu of the City online application. To apply, click on the "Apply" link located at the top of this page. New users must create an account first. Click on this link for instructions on how to set up your account and apply for the first time: Online Employment Application Guide . Applications, resumes, and answers to the supplemental questionnaire will be thoroughly reviewed by the Personnel Services Department and Police Department. Those candidates who possess the most pertinent education, training, experience, and qualifications, will be invited to participate in the selection process, which will include: Oral Interview Examination: (Weight 100%) will evaluate experience, training, and personal qualifications for the position. Candidates need a score of 70% or higher to pass this examination. Note: Prior to selection, a thorough police background investigation will be conducted for outside candidates and non-Police Department City of Santa Ana employees. Contents of the background file and results of the background investigation may also be reviewed by the Police Chief prior to appointment. An updated background investigation may be required for current Police Department employees. Non-City of Santa Ana candidates selected for employment must also successfully complete a medical examination. Candidates may be subject to a police polygraph examination. The City of Santa Ana is an equal opportunity employer. If you consider yourself a person with a disability, you may contact us regarding providing reasonable accommodation. Please visit the following website to view the summary of comprehensive benefits! Summary of Benefits (under SEIU) NOTE: A more complete set of specifications for this classification may be found on the City's website or on file in the Human Resources Department. The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. The types and levels of employee benefits provided, including City contribution toward benefit costs, are subject to change as a result of periodic contract settlements between recognized employee associations and the City of Santa Ana. Closing Date/Time:
Sep 05, 2024
Full Time
Description The City of Santa Ana is looking for individuals who are results-oriented, possess great attitudes, demonstrate creativity and innovation, work efficiently, show a record of success and have a passion for public service. Having the best employees provides the best service to the community. Under supervision, administers and maintains a large and/or complex, multi-user departmental computer system by monitoring system operation, maintenance, support and enhancement. Essential Functions Include But Are Not Limited To Configures and monitors departmental computer systems and identifies and resolves system problems. Performs and/or coordinates with vendors scheduled system maintenance tasks and maintains accurate and current maintenance records on all system components. Prepares reports outlining system problems and solutions. Facilitates the enhancement or modification of systems through research, identification and installation of new and updated software or hardware. Coordinates the interface of a system with other applicable systems within or outside City facilities. Provides guidance and training to all applicable users of the system. Backs up and stores data as determined by departmental and legal standards. Institutes and maintains a program to ensure system recovery should the system suffer a serious failure. Assists programing staff with code development and maintains system software as appropriate, ensuring that accurate flow charts and written documentation are prepared and available. Ensures that system integrity and security is preserved. Performs periodic system audits to verify data integrity and compliance with usage protocols. Designs output reports of system data. May perform some system data entry, especially when advanced system knowledge is required. Maintains an inventory of all system hardware. Responds from remote locations via modem or in person when system failures or problems require it. May propose and itemize software and hardware service contracts and assist the section/division supervisor in evaluating new contract proposals. Performs other functions as assigned. Minimum Qualifications Two years of progressively responsible experience administering large and/or complex, multi-user computer systems including responsibility for system configuration, trouble-shooting, maintenance and support, or any equivalent combination of training and experience, which provides the knowledge, skills and abilities listed below. Education equivalent to two years of college including or supplemented by successfully completed course work in electronic data processing may be used in combination with experience to meet the minimum qualifications. DESIRABLE KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: system design and maintenance, and problem-solving methods involving large and/or complex systems, personal computers and mobile devices; network interface and communications; systems analysis; software operation including testing and debugging; principles and practices of database configuration and management; and principles and methods of records management, including writing complex SQL queries; general knowledge of and ability to write program code. Skill in: using various types of computer hardware and software. Ability to: analyze, document and solve data management problems in a systematic and logical manner; install software and hardware; implement, maintain and support third-party software such as records management and CAD applications; conduct training and provide guidance for system users; execute emergency data and system recovery procedures; design and implement new computer systems and applications; clearly document procedures, programs and processes; import/export data including parsing strings and transforming data; design output reports using tools such as Crystal Reports and/or SQL Server Reporting Services; communicate clearly both orally and in writing; and establish and maintain effective working relationships with system users, vendors, programmers and other city employees. SPECIAL REQUIREMENTS Willingness and ability to quickly report to work on weekends, holidays or evenings in response to emergency calls regarding system failure or complications as needed. Must be able to lift and carry up to 40 lbs. Selection Process All applicants are required to complete and submit a City application form and answer the supplemental questionnaire online. Resumes or faxed copies will not be accepted in lieu of the City online application. To apply, click on the "Apply" link located at the top of this page. New users must create an account first. Click on this link for instructions on how to set up your account and apply for the first time: Online Employment Application Guide . Applications, resumes, and answers to the supplemental questionnaire will be thoroughly reviewed by the Personnel Services Department and Police Department. Those candidates who possess the most pertinent education, training, experience, and qualifications, will be invited to participate in the selection process, which will include: Oral Interview Examination: (Weight 100%) will evaluate experience, training, and personal qualifications for the position. Candidates need a score of 70% or higher to pass this examination. Note: Prior to selection, a thorough police background investigation will be conducted for outside candidates and non-Police Department City of Santa Ana employees. Contents of the background file and results of the background investigation may also be reviewed by the Police Chief prior to appointment. An updated background investigation may be required for current Police Department employees. Non-City of Santa Ana candidates selected for employment must also successfully complete a medical examination. Candidates may be subject to a police polygraph examination. The City of Santa Ana is an equal opportunity employer. If you consider yourself a person with a disability, you may contact us regarding providing reasonable accommodation. Please visit the following website to view the summary of comprehensive benefits! Summary of Benefits (under SEIU) NOTE: A more complete set of specifications for this classification may be found on the City's website or on file in the Human Resources Department. The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. The types and levels of employee benefits provided, including City contribution toward benefit costs, are subject to change as a result of periodic contract settlements between recognized employee associations and the City of Santa Ana. Closing Date/Time:
California Polytechnic State University
1 Grand Avenue, San Luis Obispo, CA 93407, USA
Job Summary Under general supervision, this position supports the ITS-Infrastructure & Platform Services group and their interface with other campus systems and services; provides network infrastructure and associated systems analysis, modification, maintenance, installation and support and interfaces with internal ITS staff and the user community on the use of these systems and infrastructure. Supports enterprise-level routers, switches, access points, wireless controllers, and other related infrastructure and systems. This position also maintains and supports assigned systems and services to ensure system availability, integrity, and reliability. Department Summary Information Technology Services (ITS) is a fast-moving team that is responsible for helping Cal Poly achieve academic excellence through developing and implementing learning, teaching, and administrative solutions which leverage technology that align with strategic goals and objectives. With a focus on continuous improvement, ITS fosters innovation, supports continuous learning, and develops people to their full potential. Our team of more than 170 professionals works in a DevOps environment to shape the technology landscape at Cal Poly. Key Qualifications Knowledge of and expertise in supporting enterprise level network infrastructure and associated services such as DNS, Firewalls, Application Load Balancers, Wi-Fi and/or VoIP. Thorough working knowledge of current network routing protocols for data systems such as OSPF, BGP and EIGRP. Knowledge of and demonstrated experience configuring network infrastructure in hybrid cloud environments, such as AWS and VMware. Knowledge of and experience with automation tools/languages (e.g. Python, Powershell). Demonstrated ability with installing and using network configuration management and monitoring tools in a large-scale enterprise DevOps environment (e.g. Cisco Prime, ALE OmniVista, Puppet, Jenkins, Solarwinds). Education and Experience Bachelor’s degree and two years of relevant experience. Additional qualifying experience may be substituted for up to two years of the required education on a year-for-year basis. Salary and Benefits Anticipated Hiring Range: $90,000 - $106,000 Per Year Classification Range: $58,944 - $145,488 Per Year Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. Cal Poly Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly’s hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. For more information, visit calpoly.edu . Diversity Statement At Cal Poly, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility. Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. Cal Poly is an equal opportunity employer. Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H-1B visas). Positions are posted for a minimum of 14 calendar days. Advertised: May 07 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Job Summary Under general supervision, this position supports the ITS-Infrastructure & Platform Services group and their interface with other campus systems and services; provides network infrastructure and associated systems analysis, modification, maintenance, installation and support and interfaces with internal ITS staff and the user community on the use of these systems and infrastructure. Supports enterprise-level routers, switches, access points, wireless controllers, and other related infrastructure and systems. This position also maintains and supports assigned systems and services to ensure system availability, integrity, and reliability. Department Summary Information Technology Services (ITS) is a fast-moving team that is responsible for helping Cal Poly achieve academic excellence through developing and implementing learning, teaching, and administrative solutions which leverage technology that align with strategic goals and objectives. With a focus on continuous improvement, ITS fosters innovation, supports continuous learning, and develops people to their full potential. Our team of more than 170 professionals works in a DevOps environment to shape the technology landscape at Cal Poly. Key Qualifications Knowledge of and expertise in supporting enterprise level network infrastructure and associated services such as DNS, Firewalls, Application Load Balancers, Wi-Fi and/or VoIP. Thorough working knowledge of current network routing protocols for data systems such as OSPF, BGP and EIGRP. Knowledge of and demonstrated experience configuring network infrastructure in hybrid cloud environments, such as AWS and VMware. Knowledge of and experience with automation tools/languages (e.g. Python, Powershell). Demonstrated ability with installing and using network configuration management and monitoring tools in a large-scale enterprise DevOps environment (e.g. Cisco Prime, ALE OmniVista, Puppet, Jenkins, Solarwinds). Education and Experience Bachelor’s degree and two years of relevant experience. Additional qualifying experience may be substituted for up to two years of the required education on a year-for-year basis. Salary and Benefits Anticipated Hiring Range: $90,000 - $106,000 Per Year Classification Range: $58,944 - $145,488 Per Year Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. Cal Poly Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly’s hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. For more information, visit calpoly.edu . Diversity Statement At Cal Poly, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility. Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. Cal Poly is an equal opportunity employer. Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H-1B visas). Positions are posted for a minimum of 14 calendar days. Advertised: May 07 2024 Pacific Daylight Time Applications close: Closing Date/Time:
California Polytechnic State University
1 Grand Avenue, San Luis Obispo, CA 93407, USA
Job Summary Under general supervision, this position supports the ITS-Infrastructure & Platform Services group and their interface with other campus systems and services; provides network infrastructure and associated systems analysis, modification, maintenance, installation and support and interfaces with internal ITS staff and the user community on the use of these systems and infrastructure. Supports enterprise-level routers, switches, firewalls, access points, wireless controllers, and other related infrastructure and systems. This position also maintains and supports assigned systems and services to ensure system availability, integrity, and reliability. Working with the managers and director for the ITS-Infrastructure & Platform Services group, the service lead ensures service success and excellent customer service, prioritizes and assigns daily work and handles escalation and incident response. Department Summary Information Technology Services (ITS) is a fast-moving team that is responsible for helping Cal Poly achieve academic excellence through developing and implementing learning, teaching, and administrative solutions which leverage technology that align with strategic goals and objectives. With a focus on continuous improvement, ITS fosters innovation, supports continuous learning, and develops people to their full potential. Our team of more than 170 professionals works in a DevOps environment to shape the technology landscape at Cal Poly. Key Qualifications Knowledge of and expertise in supporting enterprise level network infrastructure and associated services such as DNS, Firewalls, Application Load Balancers, Wi-Fi and/or VoIP. Thorough working knowledge of current network routing protocols for data systems such as OSPF, BGP and EIGRP. Knowledge of and demonstrated experience configuring network infrastructure in hybrid cloud environments, such as AWS and VMware. Knowledge of and experience with automation tools/languages (e.g. Python, Powershell). Demonstrated ability with installing and using network configuration management and monitoring tools in a large-scale enterprise DevOps environment (e.g. Cisco Prime, ALE OmniVista, Puppet, Jenkins, Solarwinds). Education and Experience Bachelor’s degree and two years of relevant experience. Additional qualifying experience may be substituted for up to two years of the required education on a year-for-year basis. Salary and Benefits Anticipated Hiring Range: $90,000 - $106,000 Per Year Classification Range: $58,944 - $145,488 Per Year Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. Cal Poly Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly’s hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. For more information, visit calpoly.edu . Diversity Statement At Cal Poly, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility. Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. Cal Poly is an equal opportunity employer. Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H-1B visas). Positions are posted for a minimum of 14 calendar days. Advertised: May 07 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Job Summary Under general supervision, this position supports the ITS-Infrastructure & Platform Services group and their interface with other campus systems and services; provides network infrastructure and associated systems analysis, modification, maintenance, installation and support and interfaces with internal ITS staff and the user community on the use of these systems and infrastructure. Supports enterprise-level routers, switches, firewalls, access points, wireless controllers, and other related infrastructure and systems. This position also maintains and supports assigned systems and services to ensure system availability, integrity, and reliability. Working with the managers and director for the ITS-Infrastructure & Platform Services group, the service lead ensures service success and excellent customer service, prioritizes and assigns daily work and handles escalation and incident response. Department Summary Information Technology Services (ITS) is a fast-moving team that is responsible for helping Cal Poly achieve academic excellence through developing and implementing learning, teaching, and administrative solutions which leverage technology that align with strategic goals and objectives. With a focus on continuous improvement, ITS fosters innovation, supports continuous learning, and develops people to their full potential. Our team of more than 170 professionals works in a DevOps environment to shape the technology landscape at Cal Poly. Key Qualifications Knowledge of and expertise in supporting enterprise level network infrastructure and associated services such as DNS, Firewalls, Application Load Balancers, Wi-Fi and/or VoIP. Thorough working knowledge of current network routing protocols for data systems such as OSPF, BGP and EIGRP. Knowledge of and demonstrated experience configuring network infrastructure in hybrid cloud environments, such as AWS and VMware. Knowledge of and experience with automation tools/languages (e.g. Python, Powershell). Demonstrated ability with installing and using network configuration management and monitoring tools in a large-scale enterprise DevOps environment (e.g. Cisco Prime, ALE OmniVista, Puppet, Jenkins, Solarwinds). Education and Experience Bachelor’s degree and two years of relevant experience. Additional qualifying experience may be substituted for up to two years of the required education on a year-for-year basis. Salary and Benefits Anticipated Hiring Range: $90,000 - $106,000 Per Year Classification Range: $58,944 - $145,488 Per Year Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. Cal Poly Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly’s hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. For more information, visit calpoly.edu . Diversity Statement At Cal Poly, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility. Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. Cal Poly is an equal opportunity employer. Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H-1B visas). Positions are posted for a minimum of 14 calendar days. Advertised: May 07 2024 Pacific Daylight Time Applications close: Closing Date/Time:
City of Los Angeles
City Of Los Angeles, California, United States
DUTIES ANNUAL SALARY $106,404 to $125,238 (Salary will be effective on September 22, 2024) The salary in the Department of Water and Power is $87,403 to $108,576 and $103,293 to $128,328. NOTES : Candidates from the eligible list are normally appointed to vacancies in the lower pay grade positions. Annual salary is at the start of the pay range. The current salary range is subject to change. Please confirm the starting salary with the hiring department before accepting a job offer. For information regarding reciprocity between the City of Los Angeles departments and LADWP, go to http://per.lacity.org/Reciprocity_CityDepts_and_DWP.pdf . A Systems Analyst analyzes procedures, methods and operations of computer-based information systems; designs, implements, and recommends information systems to improve the efficiency and economy of City operations; performs cost benefit and feasibility analyses related to the modification of existing computer-based information systems, the maintenance and support of information systems, or the implementation of new computer-based systems; accesses and analyzes information from automated files using high-level retrieval languages. REQUIREMENT(S)/MINIMUM QUALIFICATION(S) 1. Graduation from an accredited four-year college or university with a major in Computer Science, Information Systems, or a major in a closely related field; or 2. Graduation from an accredited four-year college or university and two years of full-time paid experience in a class at the level of Management Assistant which provides experience in: the development, analysis, implementation or major modification of new or existing computer-based information systems or relational databases; or performing cost benefit, feasibility and requirements analysis for a large-scale computer-based information system; or performing system implementation and support activities including software and hardware acquisition, installation, modifications to system configuration, system and application upgrade installation; or 3. Two years of full-time paid experience as a Systems Aide with the City of Los Angeles; and Satisfactory completion of four courses, of at least three semester or four quarter units each, in Information Systems, Systems Analysis, or a closely related degree program, professional designation, or certificate program from an accredited college or university.At least three of the courses must be from the core courses required in the program, and one course may be from either the required core courses or the prescribed elective courses of the program. A course in systems analysis and design is especially desired, but not required. PROCESS NOTES Some positions may require a valid California driver's license. Candidates may not be eligible for appointment to these positions if their record within the last 36 months reflects three or more moving violations and/or at-fault accidents, or a conviction of a major moving violation (such as DUI).Please note that qualifying education must be from a college or university accredited by a City of Los Angeles recognized agency. A list of approved accrediting agencies can be found at http://per.lacity.org/Accredited%20Institutions%2008-21-08.pdf. College students within three months of meeting the education requirements indicated under Requirement #1 may file for this examination. However, they cannot be appointed until they can provide proof that the full education requirements have been met.Applicants qualifying under Requirement #2 above must identify in the Supplemental Questions section of the application the specific projects that provide qualifying experience. The minor application, modification or use of existing systems is not considered to be qualifying experience.Four years of full-time paid experience in any of the areas noted in Requirement #2 above may be substituted for the required degree only. The two years' experience in the areas noted is still required to fully meet Requirement #2.Applicants qualifying under Requirement #3 above must list in the Supplemental Question section of the application the name of the school attended, course titles, number of units, completion dates, and grades. General education courses will not meet the education requirement outlined in Requirement #3 . A copy of the offering institution's catalog program description and course list must be attached to the on-line application and submitted to the Personnel Department at the time of filing. Failure to submit the requested documents may result in processing delays and/or disqualification.Applicants completing the exam process may be contacted by the Personnel Department to provide required proof of qualifying four-year degree. Applicants who wish to expedite this process may attach a copy of their qualifying degree in the Attachments section of the on-line application at the time of filing. SELECTIVE CERTIFICATION In accordance with Charter Section 1010 (b) and Civil Service Rule 5.31, selective certification will be used for some positions that require special skills and/or training. For such positions, only applicants possessing the specific professional certification(s) at the time of filing may be considered. Some positions will require a professional industry certification(s) in one or more of the following: Adobe Dreamweaver CS6 ACEAdobe Photoshop CS5 or CS6 ACEArcGIS Desktop Developer AssociateBMC Certified AdministratorCisco Certified Entry Networking Technician (CCENT)Cisco Certified Network Associate (CCNA)Citrix Certified Associate - Virtualization (CCA-V)CompTIA A+CompTIA Security+Delphi Developer CertificationEnterprise Administration AssociateEnterprise System Design AssociateEnterprise Geodata Management AssociateEnterprise Geodata Management ProfessionalHP Service ManagerIBM Certified Solutions ExpertIBM Certified OperatorIBM Certified Systems AdministratorJAVA SE Programmer CertificationLinux Foundation Certified System Administrator (LFCS)Linux Foundation Certified Engineer (LFCE)MCTS: Administering and Deploying System Center 2012 Configuration ManagerMicrosoft Certified Solutions Associate (MCSA)Microsoft Certified Solutions Developer (MCSD)Microsoft Certified Solutions Expert (MCSE)Microsoft Certified Systems Administrator (MCSA)Microsoft Certified Systems Engineer (MCSE)Microsoft Technology Associate (MTA)Microsoft Technology Associate: IT InfrastructureMicrosoft: Core Solutions of Microsoft SharePoint Server 2013Microsoft: Programming in HTML5 with JavaScript and CSS3Microsoft: Programming in C#Microsoft: Developing ASP.NET MVC Web ApplicationsMicrosoft: Windows Server 2008 Active Directory, ConfiguringMicrosoft: Windows Server 2008, Server AdministratorMicrosoft: Windows 7, ConfiguringMicrosoft: Windows 7, Enterprise Desktop Support TechnicianMicrosoft: Installing and Configuring Windows 10Microsoft: Installation, Storage, and Compute with Windows Server 2016Microsoft: Database FundamentalsCertified Novell Administrator (CNA)Oracle E-Business Suite R12: E-Business EssentialsOracle Database SQL Certified AssociateRed Hat Certified System Administrator (RHCSA)Unix System AdministrationVMware Certified Associate 6 - Data Center VirtualizationVMware Certified Professional 6.5 - Data Center Virtualization Applicants must attach a copy of the certificate(s) to the on-line application at the time of filing. The certificate(s) must be attached to the on-line application BEFORE the application is submitted. If the certificate(s) is attached AFTER the on-line application has been submitted, it will not be available to the City and applicants WILL NOT be credited with having submitted the certificate(s). Applicants who fail to submit the certificate(s) at the time of filing by not attaching it to the on-line application will not be considered for this part of selective certification. WHERE TO APPLY & APPLICATION DEADLINE Applications will only be accepted on-line on the dates listed in the “Application Deadline” section of this bulletin. When you are viewing the on-line job bulletin of your choice, simply scroll to the top of the page and select the “Apply” icon. On-line job bulletins are also available at https://www.governmentjobs.com/careers/lacity . NOTE : Applicants are urged to apply early to ensure you have time to resolve any technical issues you may encounter. APPLICATION DEADLINE Applications will only be accepted on-line on the dates listed below: Friday, February 14, 2025 to Thursday, February 27, 2025 Additional filing periods may be added based on the City’s hiring needs. The examination may close without prior notice at any time after a sufficient number of applications have been received. Filing periods may change without prior notice or additional dates may be added, as needed, at a later date. For administrative purposes, filing will close periodically and reopen on the dates noted in the “Application Deadline” section of this bulletin. In accordance with Civil Service Rule 4.2, all applicants who apply may not be tested in this examination. To meet anticipated hiring needs, only a limited number of qualified applicants will be invited to participate in the weighted multiple-choice test in the following order: 1) Los Angeles City promotional applicants who meet the minimum requirements. You must have received a regular appointment to a City position or be on a reserve list to apply for this examination as a promotional candidate; 2) Applicants currently employed by the City of Los Angeles on a part-time or exempt basis who meet the minimum requirements; 3) Remaining applicants who meet the minimum requirements in sufficient numbers to meet hiring needs based on a random sampling of those qualified candidates. Applicants not selected to be tested may re-apply in a subsequent filing period in order to be considered for that period’s selection process. SELECTION PROCESS Examination Weight: Multiple-Choice Test: 100% The examination will consist entirely of a weighted multiple-choice test administered and proctored on-line. In the on-line multiple-choice test, the following competencies may be evaluated: Analytical Ability; Interpersonal Skills; Teamwork; Written Communication; Technology Application, including: office productivity tools and/or software; local area network (LAN) configurations and communication protocols; computer hardware and their use, networking devices, and software tools; various operating systems including their use, interoperability, capabilities, and limitations; basic principles and concepts of database design; systems development life cycle (SDLC) methodology including the associated steps and phases; cloud-based computing services and their use; disaster recovery systems, procedures, and/or best practices; Information Technology Service Management (ITSM) frameworks and methodologies; and other necessary knowledge, skills, and abilities. Additional job analysis information can be obtained by going to https://per.lacity.org/jobs/job-analyses.cfm and clicking on Competencies under Systems Analyst. The multiple-choice test will be proctored and administered on-line during a single session. Candidates invited to participate in the on-line multiple-choice test will be able to take the test from a remote location (i.e., their home) using a computer with a webcam and a reliable internet connection. Candidates will receive an e-mail from the City of Los Angeles outlining the dates and specific steps on how to take the multiple-choice test on-line. Candidates who do not complete and submit the multiple-choice test on-line using a computer by the specified date and time will not be considered further in this examination. Additional test dates may be added as needed. For candidates who apply between FEBRUARY 14, 2025 and FEBRUARY 27, 2025 , it is anticipated that the on-line multiple-choice test will be administered between TUESDAY, APRIL 15, 2025 and MONDAY, APRIL 21, 2025. FAQs for on-line testing are available at https://per.lacity.org/faqs/employment-testing-process.html . Only candidates who demonstrate a hardship may be offered the option to take the multiple-choice test onsite at a City facility. NOTES : This examination is based on a validation study and as provided by Civil Service Commission Rule 4.20, the multiple-choice test will not be subject to candidate inspection.As a covered entity under the Fair Employment and Housing Act and Title II of the Americans with Disabilities Act, the City of Los Angeles does not discriminate on the basis of disability and upon request, will provide reasonable accommodations to ensure equal access to its programs, services, and activities. To request a disability accommodation, please complete the Disability Accommodation Form within 14 calendar days of the submittal of the City application. The Disability Accommodation Form can be obtained at http://per.lacity.org/exams/verify_disability.pdf .Applications are accepted subject to review to ensure that minimum qualifications are met. Candidates may be disqualified at any time if it is determined that they do not possess the minimum qualifications stated on this bulletin.In conjunction with Civil Service Rules, applicants who have received a regular appointment to a City position or are on a reserve list will be considered Promotional candidates while all other applicants will be considered Open candidates.The promotional list will ordinarily be used ahead of the open competitive list. However, if open competitive candidates receive a higher score, without military credits, than the highest available promotional candidate, after adding 0.25 of a point seniority credit for each year of continuous classified City service, the Civil Service Commission, upon request of the appointing authority, may approve certification of such open competitive candidates ahead of the promotional candidates.A final average score of 70% or higher is required to be placed on the eligible list.You may take the Systems Analyst multiple-choice test only once every 365 days.Your name may be removed from the open competitive list after six (6) months.Your rank on the employment list may change as scores of candidates from other administrations of the examination are merged onto one list.In accordance with Civil Service Rule, Sec. 4.24, review periods may be combined. Candidates in the examination process may file protests as provided in Sec. 4.20, 4.22, and 4.23 as applicable and within the required time frame; however, the Personnel Department may respond to and resolve protests prior to the establishment of the eligible list. Notice : If you receive and accept an offer of employment to a regular position with the City of Los Angeles, your employee benefit coverage (including health and dental coverage as well as life insurance) will commence approximately six weeks after your original regular appointment. Not all positions in the City receive benefit coverage; you should inquire regarding the availability of employee benefits prior to accepting a position. All City employees are required to be Disaster Service Workers. THIS EXAMINATION IS TO BE GIVEN BOTH ON AN INTERDEPARTMENTAL PROMOTIONAL AND OPEN COMPETITIVE BASIS The City of Los Angeles does not discriminate on the basis of race, religion, national origin, sex, age, marital status, sexual orientation, gender identity, gender expression, disability, creed, color, ancestry, medical condition (cancer), or Acquired Immune Deficiency Syndrome. AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER For additional information and FAQs regarding the City's hiring process, please go to: https://personnel.lacity.gov/faqs/employment-testing-process.html There are many things to consider in a new employer. Visit the following webpage to view benefits the City of Los Angeles offers its employees: http://per.lacity.org/bens/index.html Closing Date/Time:
Sep 06, 2024
Full Time
DUTIES ANNUAL SALARY $106,404 to $125,238 (Salary will be effective on September 22, 2024) The salary in the Department of Water and Power is $87,403 to $108,576 and $103,293 to $128,328. NOTES : Candidates from the eligible list are normally appointed to vacancies in the lower pay grade positions. Annual salary is at the start of the pay range. The current salary range is subject to change. Please confirm the starting salary with the hiring department before accepting a job offer. For information regarding reciprocity between the City of Los Angeles departments and LADWP, go to http://per.lacity.org/Reciprocity_CityDepts_and_DWP.pdf . A Systems Analyst analyzes procedures, methods and operations of computer-based information systems; designs, implements, and recommends information systems to improve the efficiency and economy of City operations; performs cost benefit and feasibility analyses related to the modification of existing computer-based information systems, the maintenance and support of information systems, or the implementation of new computer-based systems; accesses and analyzes information from automated files using high-level retrieval languages. REQUIREMENT(S)/MINIMUM QUALIFICATION(S) 1. Graduation from an accredited four-year college or university with a major in Computer Science, Information Systems, or a major in a closely related field; or 2. Graduation from an accredited four-year college or university and two years of full-time paid experience in a class at the level of Management Assistant which provides experience in: the development, analysis, implementation or major modification of new or existing computer-based information systems or relational databases; or performing cost benefit, feasibility and requirements analysis for a large-scale computer-based information system; or performing system implementation and support activities including software and hardware acquisition, installation, modifications to system configuration, system and application upgrade installation; or 3. Two years of full-time paid experience as a Systems Aide with the City of Los Angeles; and Satisfactory completion of four courses, of at least three semester or four quarter units each, in Information Systems, Systems Analysis, or a closely related degree program, professional designation, or certificate program from an accredited college or university.At least three of the courses must be from the core courses required in the program, and one course may be from either the required core courses or the prescribed elective courses of the program. A course in systems analysis and design is especially desired, but not required. PROCESS NOTES Some positions may require a valid California driver's license. Candidates may not be eligible for appointment to these positions if their record within the last 36 months reflects three or more moving violations and/or at-fault accidents, or a conviction of a major moving violation (such as DUI).Please note that qualifying education must be from a college or university accredited by a City of Los Angeles recognized agency. A list of approved accrediting agencies can be found at http://per.lacity.org/Accredited%20Institutions%2008-21-08.pdf. College students within three months of meeting the education requirements indicated under Requirement #1 may file for this examination. However, they cannot be appointed until they can provide proof that the full education requirements have been met.Applicants qualifying under Requirement #2 above must identify in the Supplemental Questions section of the application the specific projects that provide qualifying experience. The minor application, modification or use of existing systems is not considered to be qualifying experience.Four years of full-time paid experience in any of the areas noted in Requirement #2 above may be substituted for the required degree only. The two years' experience in the areas noted is still required to fully meet Requirement #2.Applicants qualifying under Requirement #3 above must list in the Supplemental Question section of the application the name of the school attended, course titles, number of units, completion dates, and grades. General education courses will not meet the education requirement outlined in Requirement #3 . A copy of the offering institution's catalog program description and course list must be attached to the on-line application and submitted to the Personnel Department at the time of filing. Failure to submit the requested documents may result in processing delays and/or disqualification.Applicants completing the exam process may be contacted by the Personnel Department to provide required proof of qualifying four-year degree. Applicants who wish to expedite this process may attach a copy of their qualifying degree in the Attachments section of the on-line application at the time of filing. SELECTIVE CERTIFICATION In accordance with Charter Section 1010 (b) and Civil Service Rule 5.31, selective certification will be used for some positions that require special skills and/or training. For such positions, only applicants possessing the specific professional certification(s) at the time of filing may be considered. Some positions will require a professional industry certification(s) in one or more of the following: Adobe Dreamweaver CS6 ACEAdobe Photoshop CS5 or CS6 ACEArcGIS Desktop Developer AssociateBMC Certified AdministratorCisco Certified Entry Networking Technician (CCENT)Cisco Certified Network Associate (CCNA)Citrix Certified Associate - Virtualization (CCA-V)CompTIA A+CompTIA Security+Delphi Developer CertificationEnterprise Administration AssociateEnterprise System Design AssociateEnterprise Geodata Management AssociateEnterprise Geodata Management ProfessionalHP Service ManagerIBM Certified Solutions ExpertIBM Certified OperatorIBM Certified Systems AdministratorJAVA SE Programmer CertificationLinux Foundation Certified System Administrator (LFCS)Linux Foundation Certified Engineer (LFCE)MCTS: Administering and Deploying System Center 2012 Configuration ManagerMicrosoft Certified Solutions Associate (MCSA)Microsoft Certified Solutions Developer (MCSD)Microsoft Certified Solutions Expert (MCSE)Microsoft Certified Systems Administrator (MCSA)Microsoft Certified Systems Engineer (MCSE)Microsoft Technology Associate (MTA)Microsoft Technology Associate: IT InfrastructureMicrosoft: Core Solutions of Microsoft SharePoint Server 2013Microsoft: Programming in HTML5 with JavaScript and CSS3Microsoft: Programming in C#Microsoft: Developing ASP.NET MVC Web ApplicationsMicrosoft: Windows Server 2008 Active Directory, ConfiguringMicrosoft: Windows Server 2008, Server AdministratorMicrosoft: Windows 7, ConfiguringMicrosoft: Windows 7, Enterprise Desktop Support TechnicianMicrosoft: Installing and Configuring Windows 10Microsoft: Installation, Storage, and Compute with Windows Server 2016Microsoft: Database FundamentalsCertified Novell Administrator (CNA)Oracle E-Business Suite R12: E-Business EssentialsOracle Database SQL Certified AssociateRed Hat Certified System Administrator (RHCSA)Unix System AdministrationVMware Certified Associate 6 - Data Center VirtualizationVMware Certified Professional 6.5 - Data Center Virtualization Applicants must attach a copy of the certificate(s) to the on-line application at the time of filing. The certificate(s) must be attached to the on-line application BEFORE the application is submitted. If the certificate(s) is attached AFTER the on-line application has been submitted, it will not be available to the City and applicants WILL NOT be credited with having submitted the certificate(s). Applicants who fail to submit the certificate(s) at the time of filing by not attaching it to the on-line application will not be considered for this part of selective certification. WHERE TO APPLY & APPLICATION DEADLINE Applications will only be accepted on-line on the dates listed in the “Application Deadline” section of this bulletin. When you are viewing the on-line job bulletin of your choice, simply scroll to the top of the page and select the “Apply” icon. On-line job bulletins are also available at https://www.governmentjobs.com/careers/lacity . NOTE : Applicants are urged to apply early to ensure you have time to resolve any technical issues you may encounter. APPLICATION DEADLINE Applications will only be accepted on-line on the dates listed below: Friday, February 14, 2025 to Thursday, February 27, 2025 Additional filing periods may be added based on the City’s hiring needs. The examination may close without prior notice at any time after a sufficient number of applications have been received. Filing periods may change without prior notice or additional dates may be added, as needed, at a later date. For administrative purposes, filing will close periodically and reopen on the dates noted in the “Application Deadline” section of this bulletin. In accordance with Civil Service Rule 4.2, all applicants who apply may not be tested in this examination. To meet anticipated hiring needs, only a limited number of qualified applicants will be invited to participate in the weighted multiple-choice test in the following order: 1) Los Angeles City promotional applicants who meet the minimum requirements. You must have received a regular appointment to a City position or be on a reserve list to apply for this examination as a promotional candidate; 2) Applicants currently employed by the City of Los Angeles on a part-time or exempt basis who meet the minimum requirements; 3) Remaining applicants who meet the minimum requirements in sufficient numbers to meet hiring needs based on a random sampling of those qualified candidates. Applicants not selected to be tested may re-apply in a subsequent filing period in order to be considered for that period’s selection process. SELECTION PROCESS Examination Weight: Multiple-Choice Test: 100% The examination will consist entirely of a weighted multiple-choice test administered and proctored on-line. In the on-line multiple-choice test, the following competencies may be evaluated: Analytical Ability; Interpersonal Skills; Teamwork; Written Communication; Technology Application, including: office productivity tools and/or software; local area network (LAN) configurations and communication protocols; computer hardware and their use, networking devices, and software tools; various operating systems including their use, interoperability, capabilities, and limitations; basic principles and concepts of database design; systems development life cycle (SDLC) methodology including the associated steps and phases; cloud-based computing services and their use; disaster recovery systems, procedures, and/or best practices; Information Technology Service Management (ITSM) frameworks and methodologies; and other necessary knowledge, skills, and abilities. Additional job analysis information can be obtained by going to https://per.lacity.org/jobs/job-analyses.cfm and clicking on Competencies under Systems Analyst. The multiple-choice test will be proctored and administered on-line during a single session. Candidates invited to participate in the on-line multiple-choice test will be able to take the test from a remote location (i.e., their home) using a computer with a webcam and a reliable internet connection. Candidates will receive an e-mail from the City of Los Angeles outlining the dates and specific steps on how to take the multiple-choice test on-line. Candidates who do not complete and submit the multiple-choice test on-line using a computer by the specified date and time will not be considered further in this examination. Additional test dates may be added as needed. For candidates who apply between FEBRUARY 14, 2025 and FEBRUARY 27, 2025 , it is anticipated that the on-line multiple-choice test will be administered between TUESDAY, APRIL 15, 2025 and MONDAY, APRIL 21, 2025. FAQs for on-line testing are available at https://per.lacity.org/faqs/employment-testing-process.html . Only candidates who demonstrate a hardship may be offered the option to take the multiple-choice test onsite at a City facility. NOTES : This examination is based on a validation study and as provided by Civil Service Commission Rule 4.20, the multiple-choice test will not be subject to candidate inspection.As a covered entity under the Fair Employment and Housing Act and Title II of the Americans with Disabilities Act, the City of Los Angeles does not discriminate on the basis of disability and upon request, will provide reasonable accommodations to ensure equal access to its programs, services, and activities. To request a disability accommodation, please complete the Disability Accommodation Form within 14 calendar days of the submittal of the City application. The Disability Accommodation Form can be obtained at http://per.lacity.org/exams/verify_disability.pdf .Applications are accepted subject to review to ensure that minimum qualifications are met. Candidates may be disqualified at any time if it is determined that they do not possess the minimum qualifications stated on this bulletin.In conjunction with Civil Service Rules, applicants who have received a regular appointment to a City position or are on a reserve list will be considered Promotional candidates while all other applicants will be considered Open candidates.The promotional list will ordinarily be used ahead of the open competitive list. However, if open competitive candidates receive a higher score, without military credits, than the highest available promotional candidate, after adding 0.25 of a point seniority credit for each year of continuous classified City service, the Civil Service Commission, upon request of the appointing authority, may approve certification of such open competitive candidates ahead of the promotional candidates.A final average score of 70% or higher is required to be placed on the eligible list.You may take the Systems Analyst multiple-choice test only once every 365 days.Your name may be removed from the open competitive list after six (6) months.Your rank on the employment list may change as scores of candidates from other administrations of the examination are merged onto one list.In accordance with Civil Service Rule, Sec. 4.24, review periods may be combined. Candidates in the examination process may file protests as provided in Sec. 4.20, 4.22, and 4.23 as applicable and within the required time frame; however, the Personnel Department may respond to and resolve protests prior to the establishment of the eligible list. Notice : If you receive and accept an offer of employment to a regular position with the City of Los Angeles, your employee benefit coverage (including health and dental coverage as well as life insurance) will commence approximately six weeks after your original regular appointment. Not all positions in the City receive benefit coverage; you should inquire regarding the availability of employee benefits prior to accepting a position. All City employees are required to be Disaster Service Workers. THIS EXAMINATION IS TO BE GIVEN BOTH ON AN INTERDEPARTMENTAL PROMOTIONAL AND OPEN COMPETITIVE BASIS The City of Los Angeles does not discriminate on the basis of race, religion, national origin, sex, age, marital status, sexual orientation, gender identity, gender expression, disability, creed, color, ancestry, medical condition (cancer), or Acquired Immune Deficiency Syndrome. AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER For additional information and FAQs regarding the City's hiring process, please go to: https://personnel.lacity.gov/faqs/employment-testing-process.html There are many things to consider in a new employer. Visit the following webpage to view benefits the City of Los Angeles offers its employees: http://per.lacity.org/bens/index.html Closing Date/Time:
Cal State University (CSU) LA
5151 State University Drive, Los Angeles, CA 90032, USA
Job No: 533084; 10/17/2023 SYSTEMS MANAGEMENT ADMINISTRATOR ITC-Expert Information Technology Services Salary Range: $6,686 - $12,947/Monthly Work Schedule : Full-Time, Monday - Friday, 8:00 a.m. to 5:00 p.m.; exempt classification. Essential Functions : The Imaging and Data Processing Unit is an organizational unit with a mission to provide imaging and data processing services associated with supporting student success through digital transformation initiatives aligned with the mission, vision, and values of California State University, Los Angeles. Under the general direction of the Associate Director of Technology and Support Operations, the Document and Systems Administrator provides assistance of project management, strategic direction, analysis, technical support, and consultation to the managers and staff across the university that utilize the document management systems (e.g., OnBase, ImageNow, etc.), electronic signature and document workflow platforms (e.g., DocuSign, Adobe Sign, etc.) and other applicable systems. The individual collaborates directly with the Director of Technology and Support Operations to facilitate the coordination of initiatives aimed at advancing electronic processes and ensuring continuous improvement; develops workflow-enabled forms; provides day-to-day application administration, troubleshooting, and training; works with the Applications Development team in Information Technology Services to assist in development and support for a wide variety of projects that will utilize the OnBase, DocuSign, Microsoft Forms, and other workflow-enabled form applications; provides assistance of technical support to improve business functions for specific campus areas. Assists in administering and ensuring continuous operation and stability of the OnBase and the Imaging systems; creates and/or implements enhancements to workflow-enabled forms, scanning, interfaces, and users; is actively engaged with Hyland, DocuSign, and other applicable systems to understand new features and participate in user groups to stay current with best practices; monitors application and system health, performance, and capacity; and creates and maintains procedures and other documentation related to OnBase. Responsibilities also include developing, maintaining, and updating technical procedures and end-user guides, as well as managing project tracking, purchasing, planning, and expense records for management meetings. Required Qualifications & Experience : A bachelor's degree from an accredited four year college or university in computer science, information systems, educational technology, communications, or related fields. Five years of advancing experience in providing support for and managing technical equipment and systems. The incumbent must have experience in project implementation and project management; and experience in Microsoft Active Directory administration. The incumbent must have thorough knowledge of programming and testing methods and techniques for software applications using SQL, HTML, HTML Forms, Java Script, and OnBase; specific industry standard applications programming language and systems analysis techniques and generally accepted documentation methods; PC/MAC-based web browsers and related tools; general analytical methods, techniques, and troubleshooting, as well as specific detailed knowledge and experience with various document management systems and other system functions; proficiently handled administrative tasks, including the effective administration of OnBase and the creation of workflow-enabled forms; networks, data communication, multimedia systems, and security; and proficiency in Microsoft Office 365, including Word, Excel, Access, Project, Visio, and Outlook OWA. The incumbent must understand functional and procedural requirements; analyze problems and propose effective solutions; understand functional and procedural requirements and develop alternative solutions; relate solutions to management, technical staff, and users; communicate effectively both orally and in writing; establish and maintain effective working relationships with others. The incumbent must have good communication skills as they are needed for meetings and other discussions with end users to gather and synthesize requirements. The incumbent should demonstrate the ability to plan, organize, and execute projects related to systems infrastructure and general product environment upgrades; and produce clear and effective documentation to support product management, document hardware and software standards, and apply those standards when working with vendors to implement changes that will impact the campus community. The incumbent must have a demonstrated interest and/or ability to work in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the California State University. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications : Provide user training and prepare programming and user documentation. Closing Date : Review of applications will begin on October 31, 2023 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Oct 17 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Job No: 533084; 10/17/2023 SYSTEMS MANAGEMENT ADMINISTRATOR ITC-Expert Information Technology Services Salary Range: $6,686 - $12,947/Monthly Work Schedule : Full-Time, Monday - Friday, 8:00 a.m. to 5:00 p.m.; exempt classification. Essential Functions : The Imaging and Data Processing Unit is an organizational unit with a mission to provide imaging and data processing services associated with supporting student success through digital transformation initiatives aligned with the mission, vision, and values of California State University, Los Angeles. Under the general direction of the Associate Director of Technology and Support Operations, the Document and Systems Administrator provides assistance of project management, strategic direction, analysis, technical support, and consultation to the managers and staff across the university that utilize the document management systems (e.g., OnBase, ImageNow, etc.), electronic signature and document workflow platforms (e.g., DocuSign, Adobe Sign, etc.) and other applicable systems. The individual collaborates directly with the Director of Technology and Support Operations to facilitate the coordination of initiatives aimed at advancing electronic processes and ensuring continuous improvement; develops workflow-enabled forms; provides day-to-day application administration, troubleshooting, and training; works with the Applications Development team in Information Technology Services to assist in development and support for a wide variety of projects that will utilize the OnBase, DocuSign, Microsoft Forms, and other workflow-enabled form applications; provides assistance of technical support to improve business functions for specific campus areas. Assists in administering and ensuring continuous operation and stability of the OnBase and the Imaging systems; creates and/or implements enhancements to workflow-enabled forms, scanning, interfaces, and users; is actively engaged with Hyland, DocuSign, and other applicable systems to understand new features and participate in user groups to stay current with best practices; monitors application and system health, performance, and capacity; and creates and maintains procedures and other documentation related to OnBase. Responsibilities also include developing, maintaining, and updating technical procedures and end-user guides, as well as managing project tracking, purchasing, planning, and expense records for management meetings. Required Qualifications & Experience : A bachelor's degree from an accredited four year college or university in computer science, information systems, educational technology, communications, or related fields. Five years of advancing experience in providing support for and managing technical equipment and systems. The incumbent must have experience in project implementation and project management; and experience in Microsoft Active Directory administration. The incumbent must have thorough knowledge of programming and testing methods and techniques for software applications using SQL, HTML, HTML Forms, Java Script, and OnBase; specific industry standard applications programming language and systems analysis techniques and generally accepted documentation methods; PC/MAC-based web browsers and related tools; general analytical methods, techniques, and troubleshooting, as well as specific detailed knowledge and experience with various document management systems and other system functions; proficiently handled administrative tasks, including the effective administration of OnBase and the creation of workflow-enabled forms; networks, data communication, multimedia systems, and security; and proficiency in Microsoft Office 365, including Word, Excel, Access, Project, Visio, and Outlook OWA. The incumbent must understand functional and procedural requirements; analyze problems and propose effective solutions; understand functional and procedural requirements and develop alternative solutions; relate solutions to management, technical staff, and users; communicate effectively both orally and in writing; establish and maintain effective working relationships with others. The incumbent must have good communication skills as they are needed for meetings and other discussions with end users to gather and synthesize requirements. The incumbent should demonstrate the ability to plan, organize, and execute projects related to systems infrastructure and general product environment upgrades; and produce clear and effective documentation to support product management, document hardware and software standards, and apply those standards when working with vendors to implement changes that will impact the campus community. The incumbent must have a demonstrated interest and/or ability to work in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the California State University. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications : Provide user training and prepare programming and user documentation. Closing Date : Review of applications will begin on October 31, 2023 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Oct 17 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) Fullerton
800 N State College Blvd, Fullerton, CA 92831, USA
Job Title Senior Associate Director of Financial Aid; Systems Classification Administrator II AutoReqId 541583 Department Financial Aid Sub-Division Student Transitions Salary Range Classification Range $4,812 - $15,449 per month (Hiring range depending on qualifications, not anticipated to exceed $7,200 - $9,500 per month) Appointment Type At-Will Time Base Full Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM About CSUF Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At Cal State Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: The Office of Financial Aid is available to remove the cost of barriers that may prevent individuals from pursuing their educational goals. We seek an exceptional individual to join our team as the Senior Associate Director of Financial Aid; Systems (Administrator II). The ideal candidate in this role should have a positive attitude, an active, energetic mind, and a leadership style that is characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. The Senior Associate Director of Financial Aid; Systems, reports to the Director of Financial Aid and is responsible for expert direction, problem solving, and specifications for the internal systems staff, and Information Technology systems in the design, development, operation and maintenance of the automated management systems used to support the mission of the Office of Financial Aid. The overall responsibility of this position is to ensure the accurate and timely processing, delivery, reconciliation, and reporting to various agencies of $340 million in student aid to the information and data processing systems. These systems include the PeopleSoft Student Administration system, and interfaces to other associated systems such as the Electronic Loan Management system, the California WebGrants system, the Department of Education’s Common Origination and Disbursement system, Student Aid Internet Gateway, Central Processing System (CPS) Online, and the National Student Loan Data Center. The Senior Associate Director of Financial Aid; Systems is also responsible for project coordination, development, management, and overseeing the testing of software including both local and Chancellor’s Office centralized modifications (CMS) to meet new initiatives and business processes designed to improve or augment the delivery of financial aid. The incumbent has the primary responsibility for the analysis of business processes and their effective application in an automated environment. The Senior Associate Director of Financial Aid; Systems is the functional lead in maintaining and enhancing functionality of the financial aid module of the Oracle Student Administration system by providing or supervising production support as needed (including support for reporting technologies, scheduling of production jobs, fund management simulations, security administration coordination, and quality assurance monitoring) to ensure the continued efficient operation of automated systems. The functional lead also plays a pivotal role in planning and directing upgrades and the implementation of new software functionality, including online functionalities offered through the university’s web portal. The primary area of accountability of this position is in the development of automated solutions to ensure the mission of the office and the university are achieved. This includes the development and administration of policies designed to support a strategic approach to systems management. A secondary area of accountability is the supervision of the internal systems staff to ensure the reliable operation of all production systems, both online and batch, and supervision of the Direct Loan programs and alternative loan staff. Also, provides supervision to the Assistant Director of State Grant programs and the Pell Grant program. Other areas include analysis of new programs or program modifications and effective cooperation with accounting and student records personnel to ensure that fiscal integrity and compliance with regulations are maintained. The Senior Associate Director of Financial Aid; Systems also supports various Federal and State reporting tasks, including the FISAP (Fiscal Operations Report and Application to Participate) Report and the State Chancellor Office’s Financial Aid Database (FADB) report. Other duties as assigned. Diversity Statement A Diversity Statement is required below, please be sure to address the following as a minimum. Please add additional information as you see necessary and applicable: • What diversity means to you. • A description of your experiences with a diverse range of individuals. • A description of how issues of diversity have impacted you personally or professionally. Essential Qualifications The Candidate must have a Bachelor's degree and a minimum of four years of progressively responsible university experience, including at least three years of managing in a complex organization or office. Several of these years must be in financial aid. Excellent analytical, written, oral, and interpersonal communication skills are required. A background that includes organizational development, data management and use of associated computer systems, public relations and staff supervision is essential. Knowledge of need analysis, professional judgment, and federal and state financial aid programs is required. The Senior Associate Director of Financial Aid, reports to the Director of Financial Aid and is one of six managers who lead the daily activities of the office. The successful candidate must be able to relate effectively with students and parents and work well with all campus departments. They must have an outstanding aptitude to anticipate and analyze problems and make appropriate judgments on a daily basis. Strong basic mathematical and analytical skills, ability to document work clearly, work accurately and efficiently with attention to detail in a deadline driven setting are required. Must be able to analyze highly complex situations and perform assignments without supervision. Proficiency with Windows NT, Outlook, Excel, electronic mail, Internet applications, and Word required. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position. Preferred Qualifications Knowledge of Federal and California State financial aid regulations. Demonstrated experience working with a sophisticated automated and integrated financial aid system. This Senior Associate Director is responsible for the PeopleSoft Student Administration Financial Aid module and must be able to work independently and apply technical judgment and expertise. They must have the ability to communicate technical concepts with the ability to translate user-stated problems to technical terms for incorporating to automated processing. Must work independently on many projects but works closely with management in the critical role of planning and enhancing the automated features of PeopleSoft and other systems to support efficient operational capabilities of the department. Proficiency with P/C Windows, XP Professional, Application and data servers, PeopleSoft Tools/Query, and Microsoft Office Suites. License/Certifications A Valid California Driver’s License. Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. The scope of responsibilities for this position includes the making or participating in the making of decisions that may have a material financial benefit on the incumbent. Therefore, you will be required to file an initial “Conflict of Interest Form 700: Statement of Economic Interests” within thirty (30) days from date of hire and on an annual basis; and complete the CSU sponsored ethics on-line training within thirty (30) days of appointment, and at least once during each consecutive period of two calendar years following the appointment. The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017. This position is designated as a Campus Security Authority (CSA) position under the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. CSAs are responsible for reporting allegations of Clery Act Crimes reported to them or that they witness. CSA training is required. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas). Advertised: Aug 01 2024 Pacific Daylight Time Applications close: Aug 15 2024 Pacific Daylight Time Closing Date/Time:
Aug 02, 2024
Job Title Senior Associate Director of Financial Aid; Systems Classification Administrator II AutoReqId 541583 Department Financial Aid Sub-Division Student Transitions Salary Range Classification Range $4,812 - $15,449 per month (Hiring range depending on qualifications, not anticipated to exceed $7,200 - $9,500 per month) Appointment Type At-Will Time Base Full Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM About CSUF Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At Cal State Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: The Office of Financial Aid is available to remove the cost of barriers that may prevent individuals from pursuing their educational goals. We seek an exceptional individual to join our team as the Senior Associate Director of Financial Aid; Systems (Administrator II). The ideal candidate in this role should have a positive attitude, an active, energetic mind, and a leadership style that is characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. The Senior Associate Director of Financial Aid; Systems, reports to the Director of Financial Aid and is responsible for expert direction, problem solving, and specifications for the internal systems staff, and Information Technology systems in the design, development, operation and maintenance of the automated management systems used to support the mission of the Office of Financial Aid. The overall responsibility of this position is to ensure the accurate and timely processing, delivery, reconciliation, and reporting to various agencies of $340 million in student aid to the information and data processing systems. These systems include the PeopleSoft Student Administration system, and interfaces to other associated systems such as the Electronic Loan Management system, the California WebGrants system, the Department of Education’s Common Origination and Disbursement system, Student Aid Internet Gateway, Central Processing System (CPS) Online, and the National Student Loan Data Center. The Senior Associate Director of Financial Aid; Systems is also responsible for project coordination, development, management, and overseeing the testing of software including both local and Chancellor’s Office centralized modifications (CMS) to meet new initiatives and business processes designed to improve or augment the delivery of financial aid. The incumbent has the primary responsibility for the analysis of business processes and their effective application in an automated environment. The Senior Associate Director of Financial Aid; Systems is the functional lead in maintaining and enhancing functionality of the financial aid module of the Oracle Student Administration system by providing or supervising production support as needed (including support for reporting technologies, scheduling of production jobs, fund management simulations, security administration coordination, and quality assurance monitoring) to ensure the continued efficient operation of automated systems. The functional lead also plays a pivotal role in planning and directing upgrades and the implementation of new software functionality, including online functionalities offered through the university’s web portal. The primary area of accountability of this position is in the development of automated solutions to ensure the mission of the office and the university are achieved. This includes the development and administration of policies designed to support a strategic approach to systems management. A secondary area of accountability is the supervision of the internal systems staff to ensure the reliable operation of all production systems, both online and batch, and supervision of the Direct Loan programs and alternative loan staff. Also, provides supervision to the Assistant Director of State Grant programs and the Pell Grant program. Other areas include analysis of new programs or program modifications and effective cooperation with accounting and student records personnel to ensure that fiscal integrity and compliance with regulations are maintained. The Senior Associate Director of Financial Aid; Systems also supports various Federal and State reporting tasks, including the FISAP (Fiscal Operations Report and Application to Participate) Report and the State Chancellor Office’s Financial Aid Database (FADB) report. Other duties as assigned. Diversity Statement A Diversity Statement is required below, please be sure to address the following as a minimum. Please add additional information as you see necessary and applicable: • What diversity means to you. • A description of your experiences with a diverse range of individuals. • A description of how issues of diversity have impacted you personally or professionally. Essential Qualifications The Candidate must have a Bachelor's degree and a minimum of four years of progressively responsible university experience, including at least three years of managing in a complex organization or office. Several of these years must be in financial aid. Excellent analytical, written, oral, and interpersonal communication skills are required. A background that includes organizational development, data management and use of associated computer systems, public relations and staff supervision is essential. Knowledge of need analysis, professional judgment, and federal and state financial aid programs is required. The Senior Associate Director of Financial Aid, reports to the Director of Financial Aid and is one of six managers who lead the daily activities of the office. The successful candidate must be able to relate effectively with students and parents and work well with all campus departments. They must have an outstanding aptitude to anticipate and analyze problems and make appropriate judgments on a daily basis. Strong basic mathematical and analytical skills, ability to document work clearly, work accurately and efficiently with attention to detail in a deadline driven setting are required. Must be able to analyze highly complex situations and perform assignments without supervision. Proficiency with Windows NT, Outlook, Excel, electronic mail, Internet applications, and Word required. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position. Preferred Qualifications Knowledge of Federal and California State financial aid regulations. Demonstrated experience working with a sophisticated automated and integrated financial aid system. This Senior Associate Director is responsible for the PeopleSoft Student Administration Financial Aid module and must be able to work independently and apply technical judgment and expertise. They must have the ability to communicate technical concepts with the ability to translate user-stated problems to technical terms for incorporating to automated processing. Must work independently on many projects but works closely with management in the critical role of planning and enhancing the automated features of PeopleSoft and other systems to support efficient operational capabilities of the department. Proficiency with P/C Windows, XP Professional, Application and data servers, PeopleSoft Tools/Query, and Microsoft Office Suites. License/Certifications A Valid California Driver’s License. Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. The scope of responsibilities for this position includes the making or participating in the making of decisions that may have a material financial benefit on the incumbent. Therefore, you will be required to file an initial “Conflict of Interest Form 700: Statement of Economic Interests” within thirty (30) days from date of hire and on an annual basis; and complete the CSU sponsored ethics on-line training within thirty (30) days of appointment, and at least once during each consecutive period of two calendar years following the appointment. The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017. This position is designated as a Campus Security Authority (CSA) position under the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. CSAs are responsible for reporting allegations of Clery Act Crimes reported to them or that they witness. CSA training is required. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas). Advertised: Aug 01 2024 Pacific Daylight Time Applications close: Aug 15 2024 Pacific Daylight Time Closing Date/Time:
Jail Administrator
Klickitat County, Washington
Salary : $95,971 - $125,237
Located in south central Washington, Klickitat County, (pop. 23,150), lies at the junction where the Columbia River Gorge cuts through the eastern slopes of the Cascade Mountains, with expansive farms and wheat fields, vineyards, timberland, and magnificent Mt. Adams as a backdrop. The county seat and the county's largest city is Goldendale. With a mild year-round climate, the area is the perfect place to take advantage of an abundance of outdoor recreational activities, from fishing and hunting, to whitewater rafting, windsurfing, hiking, biking, horseback riding, cross country skiing, and snowmobiling. Scenic tours provide opportunities to thousands of visitors to the Columbia River Gorge and the Cascade Mountains, while an expanding winery and grape growing industry offers many award-winning wines at several tasting rooms.
The Klickitat County Board of Commissioners is currently working on a transition plan to transfer responsibility for current jail operations from the Sheriff’s Office to the new Department of Corrections. The Jail Administrator will have the unique opportunity to lead the County’s first Department of Corrections. The Corrections Department functions with 18 FTEs on a budget of roughly $1.8 million and the Jail Administrator will oversee the 49 Bed Adult Corrections Facility. Under the direction of the Board of Commissioners, the Jail Administrator plans, organizes, and manages all operations within the Corrections Department, including the operation and activities of the jail to ensure the accurate and fair intake, custody, discipline, control, and care of inmates and the effective security and maintenance of the facilities and grounds, placing a primary concern for the health, welfare, safety and security of inmates, staff, and visitors. The Jail Administrator directs the general administration of the facility, coordinating the preparation and management of the budget and the development and implementation of facility policies and procedures. The Jail Administrator also performs duties of Assistant Systems Administrator.
Preferred Qualifications: An associate or bachelor’s degree in Criminal Justice, Behavioral Science, Psychology, Sociology, Public Administration or closely related discipline. Previous experience in jail administration. Experience must include budget administration, developing and administering programs targeted for the criminal justice system and offenders, public speaking, and grant writing. Knowledge of state and federal corrections/detention laws. Required Qualifications: Candidates must be a citizen of the US and must not have been convicted of a felony or a crime that may prove a discredit to the officer. Candidates shall possess good moral character and ethical standards as determined by a thorough background investigation. Candidates may be required to successfully complete polygraph and psychological evaluations. Certification from the Basic Law Enforcement Academy, or equivalency academy, as well as a Law Enforcement Certification are required.
Benefits include but are not limited to: medical, vision, dental, life and long-term disability insurance; Washington State PERS Retirement System; sick and vacation leave; 12 paid holidays.
For a complete position profile, full job description and to apply online, visit Prothman at https://www.prothman.com/ and click on "Open Recruitments". For questions, call 206-368-0050. Klickitat County is an Equal Opportunity Employer. First review of applications: September 1, 2024 (open until filled).
Jul 31, 2024
Full Time
Jail Administrator
Klickitat County, Washington
Salary : $95,971 - $125,237
Located in south central Washington, Klickitat County, (pop. 23,150), lies at the junction where the Columbia River Gorge cuts through the eastern slopes of the Cascade Mountains, with expansive farms and wheat fields, vineyards, timberland, and magnificent Mt. Adams as a backdrop. The county seat and the county's largest city is Goldendale. With a mild year-round climate, the area is the perfect place to take advantage of an abundance of outdoor recreational activities, from fishing and hunting, to whitewater rafting, windsurfing, hiking, biking, horseback riding, cross country skiing, and snowmobiling. Scenic tours provide opportunities to thousands of visitors to the Columbia River Gorge and the Cascade Mountains, while an expanding winery and grape growing industry offers many award-winning wines at several tasting rooms.
The Klickitat County Board of Commissioners is currently working on a transition plan to transfer responsibility for current jail operations from the Sheriff’s Office to the new Department of Corrections. The Jail Administrator will have the unique opportunity to lead the County’s first Department of Corrections. The Corrections Department functions with 18 FTEs on a budget of roughly $1.8 million and the Jail Administrator will oversee the 49 Bed Adult Corrections Facility. Under the direction of the Board of Commissioners, the Jail Administrator plans, organizes, and manages all operations within the Corrections Department, including the operation and activities of the jail to ensure the accurate and fair intake, custody, discipline, control, and care of inmates and the effective security and maintenance of the facilities and grounds, placing a primary concern for the health, welfare, safety and security of inmates, staff, and visitors. The Jail Administrator directs the general administration of the facility, coordinating the preparation and management of the budget and the development and implementation of facility policies and procedures. The Jail Administrator also performs duties of Assistant Systems Administrator.
Preferred Qualifications: An associate or bachelor’s degree in Criminal Justice, Behavioral Science, Psychology, Sociology, Public Administration or closely related discipline. Previous experience in jail administration. Experience must include budget administration, developing and administering programs targeted for the criminal justice system and offenders, public speaking, and grant writing. Knowledge of state and federal corrections/detention laws. Required Qualifications: Candidates must be a citizen of the US and must not have been convicted of a felony or a crime that may prove a discredit to the officer. Candidates shall possess good moral character and ethical standards as determined by a thorough background investigation. Candidates may be required to successfully complete polygraph and psychological evaluations. Certification from the Basic Law Enforcement Academy, or equivalency academy, as well as a Law Enforcement Certification are required.
Benefits include but are not limited to: medical, vision, dental, life and long-term disability insurance; Washington State PERS Retirement System; sick and vacation leave; 12 paid holidays.
For a complete position profile, full job description and to apply online, visit Prothman at https://www.prothman.com/ and click on "Open Recruitments". For questions, call 206-368-0050. Klickitat County is an Equal Opportunity Employer. First review of applications: September 1, 2024 (open until filled).
CITY OF CLAREMONT, CA
Claremont, California, United States
City of Claremont The City of Claremont is a suburb of Los Angeles that is unlike any community in Southern California. Sunset Ma g azine named Claremont "The Best Suburb in the West. " Mone y Ma g azine listed Claremont as one of the "Best Places to Live." The City has won awards in environmental stewardship, municipal budgeting, urban planning, and recreational programming. Being the best is a philosophy Claremont employees put into practice every day. The City has a reputation for being a premier city in California, with cutting edge programs and a dedication to the public engagement process. If you are considering working for the City of Claremont, ask yourself.... Do you have the passion, drive, and commitment to succeed in a fast-paced, service-driven environment? The City of Claremont produces innovative programs that are setting the bar for municipalities across the country. Do you enjoy a challenging environment that will push you to be the best in your field? If you answered these questions with YES , consider applying to be our next Information Technology Administrator! The Position Under the direction of the Information Technology Officer, the Information Technology Administrator has ultimate accountability for the optimal functioning of servers, storage, cloud, and software systems within a diverse, multi-location, multi-platform setting. They will provide expert-level technical system administration, including management of physical and virtual servers, enterprise-level support of hardware, software, data management, telecommunications, network infrastructure, cyber security, and disaster recovery. The Information Technology Administrator will oversee the work of external contractors, consultants, and vendors ensuring requirements, and timelines are met. Some exciting projects the Information Technology Administrator will work on include collaborate and lead the hardening of our network infrastructure; provide proven cyber resilience through network policy; assist in the deployment of new ERP system; and coordinate and assist in a new CADRMS implementation. The Information Technology Administrator may provide indirect supervision over clerical and technical support personnel. Work hours are generally Monday through Thursday (38-hour work week) between 7:00 a.m. - 6:00 p.m. Some evening/weekend meetings or special events may be required. Ideal Candidate The Information Technology Administrator will have five years of progressively responsible experience involving information technology support with network, systems, or database administration, preferably in public safety or a municipal enterprise-level environment, and a bachelor’s degree from an accredited college or university in computer science, information systems, or a closely related field. Or Seven years of progressively responsible experience as an information technology administrator, network administrator, at an enterprise system level, with relevant certifications to perform the abovementioned duties. Or Any combination of progressive experience as an information technology administrator or network administrator at an enterprise system level with relevant certifications to perform the duties highlighted above. Possession of, or ability to obtain certification as a full-access California Law Enforcement Telecommunications Systems (CLETS) User is highly desirable. A valid California driver’s license and good driving record is required. KEY ABILITIES The City is looking for an Information Technology Administrator who is a highly motivated and service-oriented individual who wants to work for a city that values creativity and innovation. They will have a broad range of computer knowledge and be technically skilled. They should be able to work independently within a team-oriented setting. The Information Technology Administrator will be organized and have the ability to write comprehensive and concise reports and be able to meet deadlines while managing a number of projects. They will have the ability to establish working relationships with staff and elected/appointed bodies. Additional Information COMPENSATION & BENEFITS The City of Claremont offers an attractive and competitive benefits package, including: $1,500 a month for medical allowance 3% negotiated salary increase on 7/1/25 and 7/1/26 38-hour work week 2% at 55 PERS retirement (Classic Members), Employee pays 7% of salary; 2% at 62 PERS retirement (New Member) Employee pays 6.5% of salary 96 hours - 160 hours vacation based on years of service 123 holiday/floating holiday hours 56 hours of Administrative Leave 96 sick hours per year (may bring up to 200 hours of sick leave from current employer) $75,000 life insurance on employee and $10,000 on dependents Employee Assistance Program (EAP) THE COMMUNITY Located 30 miles east of downtown Los Angeles on the lower slopes of the San Gabriel Mountains, Claremont is best known for its tree-lined streets, historic buildings, world-renowned colleges, and award-winning school system. Claremont provides the charm of a New England town within comfortable driving distance of major Southern California attractions, sports stadiums, and the Ontario International Airport. Sunset magazine described Claremont in this manner, "College towns like this one may be commonplace on the East Coast, but Claremont, 30 miles east of downtown Los Angeles, stands out as a singular example in Southern California." Metrolink Rail Authority also named Claremont a Preferred Destination Point. The City has a population of 36,000 people calling Claremont their home. Within the City's 14.14 square miles, Claremont has 24 City-owned parks and sports fields, with 2,555 acres of public parkland, of which 1,769 is wilderness. Claremont has over 25,000 City trees and has been a winner of the National Arbor Day Association's TREE CITY USA award for 38 years. Claremont's success is not accidental, but the result of a long tradition of creating and encouraging community cooperatives and involvement in civic affairs, which has also worked successfully in the areas of business and economic retention and development. The City of Claremont exemplifies the quality of a model city and is viewed and respected as a leader in local government. CITY GOVERNMENT Claremont is a general law city that uses the Council-Manager form of government. A general law city is one that operates under laws and rules established by the State of California. The City Manager is hired by and responsible to the City Council. It is the responsibility of the City Manager and City staff to implement Council policies and ensure the smooth day-to-day delivery of municipal services. The City Council also appoints a City Attorney to provide legal counsel to the City organization. The City Council is comprised of five members elected by-district for four years. The terms of offices are staggered, with three members elected at one general municipal election and two at the next. Elections are held the first Tuesday after the first Monday in March of odd-numbered years. The City Council and staff is committed to fulfilling its mission to deliver the highest quality service possible to our community in a balanced and equitable manner. The City Council has identified the following citywide priorities: Preserve our natural, cultural, and historic resources; Maintain financial stability; Invest in the maintenance and improvement of our infrastructure; Ensure the safety of our community through community-based policing and emergency preparedness;Increase livability in our neighborhoods and expand opportunities for our businesses; Promote community engagement through transparency and communication; and Develop anti-racist, anti-discrimination policies and plan to achieve community and organizational diversity, equity, and inclusion HOW TO APPLY Interested candidates can apply for this position online and obtain additional information at the City of Claremont website www.ci.claremont.ca.us . Recruitment may close after a sufficient number of qualified applicants is received. REASONABLE ACCOMMODATION The City of Claremont is committed to providing reasonable accommodation to applicants as required by the Americans with Disability Act (ADA) and Fair Employment and Housing Act (FEHA). Individuals with qualified disabilities who need reasonable accommodation during the selection process or in the performance of their duties must specify the accommodations needed, in writing, at the time when the employment application is submitted. EQUAL OPPORTUNITY EMPLOYER The City of Claremont is an Equal Opportunity Employer, committed to supporting Diversity, Equity, and Inclusion initiatives to build and sustain an environment that values diversity, welcomes opportunities to engage and understand others, and fosters a sense of belonging. City of Claremont employees in CATSEA areentitled to the following benefits: HEALTH, WELFARE, AND SAVINGS BENEFIT: The City shall contribute $1,500 per month towards any offered health plans, dental plans, and vision plans. HEALTH INSURANCE: The City offers a number of health plans through KeenanInsurance. DENTAL INSURANCE: The City offers a choice of two dental plans. One is an indemnity plan, which allows you to go to the dentist of your choice (no orthodontia coverage). The other is a direct service plan, in which you must select and receive care at one of the dental offices or centers provided by the plan (orthodontia coverage). VISION INSURANCE: The City offers a vision plan, which provides a vision examination each year and lenses and frames or contacts every year. LIFE INSURANCE: Employees receive a life insurance policy of $75,000 for themselves and $10,000 for any dependents they elect to insure. There are also optional insurance programs which can be taken with an employee if they leave City service. FLEXIBLE BENEFIT PLAN (SECTION 125): The City offers a voluntary flexible benefit plan which allows employees to pay for certain expenses (child care, unreimbursed medical expenses, and insurance premiums) with pre-tax dollars. VACATION: Employees are entitled to a paid vacation of 96 hours following one year of employment (employees may take their accrued vacation after six months of employment). From the second year of employment until completion of the thirteenth year, employees are entitled to 120 hours of paid vacation. Beginning with the fourteenth year, and every year thereafter, employees are entitled to 160 hours of vacation. A one time, 80-hour longevity leave bonus is given to an employee on their service anniversary date at the 10th, 15th, 20th, 25th, 30th, 35th, etc. years of service. SICK LEAVE: Employees shall accrue eight hours of sick leave per month. New employees may bring with them up to 200 hours of sick leave from their previous agency if their previous employer did not otherwise compensate them. New employees must provide documentation from their previous employer verifying their uncompensated sick leave hours. SICK LEAVE CASH OUT: Employees with at least 240 hours of accrued sick leave may cash out up to 24 hours at the end of each calendar year. ADMINISTRATIVE LEAVE ( EXEMPT EMPLOYEES ONLY ): 56 hours of administrative leave per calendar year is granted to exempt employees in recognition of the frequent requirement to work evenings, weekends, and holidays in excess of 38 hours per week. Any of the 56 leave hours not taken will be lost at the end of each calendar year. JURY LEAVE: Employees required to serve on a jury are entitled to their regular compensation for up to 76 hours. HOLIDAYS/FLOATING HOLIDAY HOURS: All Unit employees shall receive 37.5 floating holiday hours each calendar year. In addition, employees shall be entitled to the following holidays with pay each calendar year. Each holiday shall be valued at 9.5 hours. New Year's Day (January 1) Martin Luther King's Birthday (The third Monday in January) Presidents' Birthday (The third Monday in February) Memorial Day (The last Monday in May) Juneteenth (June 19th) Independence Day (July 4th) Labor Day (The first Monday in September) Veteran's Day (November 11th) Thanksgiving Day Christmas Day (December 25th) Employees shall receive additional floating holiday hours when any of the ten (10) holidays fall on the employee's scheduled day off work. For example, with a Monday through Thursday schedule, any holiday that falls on a Friday, Saturday, or Sunday shall be converted from 9.5 holiday hours to 9.5 floating holiday hours. RETIREMENT: The City of Claremont offers enrollment in the California Public Employees' Retirement System (PERS): 1. PERS Plan Formula - The City shall provide the 2.5% @ 55PERS contract option to current miscellaneous employees hired prior to March 19, 2012. An employee who is hired by the City after March 19, 2012, from another Public Employees' Retirement (PERS) agency or agency with PERS reciprocity, or with a break in service of 6 months or less, shall receive the Second Tier PERS benefit formula of 2% @ 55. A returning Claremont City employee that was enrolled in PERS will receive the PERS benefit formula they received while previously employed with the City, irrespective of the break in service. An employee who is a new enrollment in PERS, is not coming from an agency with PERS reciprocity, or with a break in service greater than 6 months shall be enrolled in the Third Tier PERS benefit formula of 2% @ 62. 2. All miscellaneous employees hired prior to March 19, 2012 shall contribute 8% towards their PERS member contributions. Employees receiving the Second Tier PERS benefit formula of 2% @ 55 shall contribute 7% towards their PERS member contributions. Employees receiving the Third Tier PERS benefit formula of 2% @ 62 shall contribute 6.5% or 50% of the total normal cost rate, whichever is greater, towards their PERS member contributions. Both City and employee contributions shall at the time of separation, belong to the employee. 3. PERS Highest Pension Calculation Compensation Period - The City shall continue to provide the Single Highest One Year Final Compensation Pension calculation benefit to current miscellaneous employees hired prior to March 19, 2012. Miscellaneous employees hired after March 19, 2012 shall receive the Three Year Final Compensation calculation benefit. 4. The City shall provide miscellaneous employees under the 2.5% @ 55, 2% @ 55, and 2% @ 62 plan tiers with the following benefits/provisions: a) Credit for unused sick leave (Government Code Section 20965). b) 1959 Survivor Benefit (Third Level benefits) DEFERRED COMPENSATION PLAN: Employees have the opportunity to participate in a supplemental retirement savings plan offered through MissionSquare. Through tax-deferred payroll deductions, employees are eligible to deposit funds into their account, up to the maximum allowed by law. Participation in this program: Invests in high-performing funds yielding tax-deferred earnings; Provides a superior tool for retirement planning and savings. 401 (a) PLAN: Employees have the opportunity to participate in this tax deferred retirement savings tool. Employees may defer compensation up to $46,000 annually or 100% of income, whichever is less. DEFERRED COMPENSATION RETENTION INCENTIVE PROGRAM ( EXEMPT EMPLOYEES ONLY ): This program was established to provide tenure and savings incentives for exempt employees. Beginning with the employee's third consecutive year of service, the City will match up to one percent of the employee's base pay, payable into their deferred compensation account. This percentage increases to two percent at the beginning of their fifth year, three percent at the beginning of their sixth year, four percent at the beginning of their eighth year, and five percent at the beginning of their tenth year. The employee's match may come from any excess health benefit. LONG-TERM DISABILITY: The City provides a long-term disability plan. This benefit is in case an employee sustains a non-work-related illness or injury that results in their inability to work for a long period of time. In this event, an employee will receive 66.66% of their base pay after 60 days, and continued payment until they are medically able to return to work, or until they reach the age of 65, whichever comes first (maximum of $8,000 per month). TUITION REIMBURSEMENT: Employees may particiate in the City's tuition reimbursement program. The amount of reimbursement will be up to $1,500 per fiscal year. Reimbursable items include registration, tuition, textbooks, and parking. BILINGUAL PAY: Employees are eligible to receive $75monthly bilingual pay upon successful completion of a proficiency exam for Spanish or other language as may be designated by the City. POLICE RECORDS ASSIGNMENT PREMIUM: Senior Records Clerks and Records Clerks who are routinely and consistenly assigned to the Poilice Records Division shallreceive$100 monthly. WORK BOOT REIMBURSEMENT: The City will contribute up to $400 towards the purchase of work boots for employees in applicable positions as defined in the Memorandum of Understanding. CREDIT UNION MEMBERSHIP: Employees are eligible for membership in the F & A Federal Credit Union. F & A offers a wide variety of services, including checking and savings accounts and all types of loans (automobile, vacation, personal, first and second home mortgages, and more!). EMPLOYEE ASSISTANCE PROGRAM (EAP): The City cares about the emotional and physical well-being of its employees and their families and offers a City paid Employee Assistance Program. DIRECT DEPOSIT PAYROLL: Employees may authorize the automatic deposit of their paycheck into their checking, savings, or credit union account. Revised: July 2024 Closing Date/Time: 10/3/2024 1:00 PM Pacific
Sep 13, 2024
Full Time
City of Claremont The City of Claremont is a suburb of Los Angeles that is unlike any community in Southern California. Sunset Ma g azine named Claremont "The Best Suburb in the West. " Mone y Ma g azine listed Claremont as one of the "Best Places to Live." The City has won awards in environmental stewardship, municipal budgeting, urban planning, and recreational programming. Being the best is a philosophy Claremont employees put into practice every day. The City has a reputation for being a premier city in California, with cutting edge programs and a dedication to the public engagement process. If you are considering working for the City of Claremont, ask yourself.... Do you have the passion, drive, and commitment to succeed in a fast-paced, service-driven environment? The City of Claremont produces innovative programs that are setting the bar for municipalities across the country. Do you enjoy a challenging environment that will push you to be the best in your field? If you answered these questions with YES , consider applying to be our next Information Technology Administrator! The Position Under the direction of the Information Technology Officer, the Information Technology Administrator has ultimate accountability for the optimal functioning of servers, storage, cloud, and software systems within a diverse, multi-location, multi-platform setting. They will provide expert-level technical system administration, including management of physical and virtual servers, enterprise-level support of hardware, software, data management, telecommunications, network infrastructure, cyber security, and disaster recovery. The Information Technology Administrator will oversee the work of external contractors, consultants, and vendors ensuring requirements, and timelines are met. Some exciting projects the Information Technology Administrator will work on include collaborate and lead the hardening of our network infrastructure; provide proven cyber resilience through network policy; assist in the deployment of new ERP system; and coordinate and assist in a new CADRMS implementation. The Information Technology Administrator may provide indirect supervision over clerical and technical support personnel. Work hours are generally Monday through Thursday (38-hour work week) between 7:00 a.m. - 6:00 p.m. Some evening/weekend meetings or special events may be required. Ideal Candidate The Information Technology Administrator will have five years of progressively responsible experience involving information technology support with network, systems, or database administration, preferably in public safety or a municipal enterprise-level environment, and a bachelor’s degree from an accredited college or university in computer science, information systems, or a closely related field. Or Seven years of progressively responsible experience as an information technology administrator, network administrator, at an enterprise system level, with relevant certifications to perform the abovementioned duties. Or Any combination of progressive experience as an information technology administrator or network administrator at an enterprise system level with relevant certifications to perform the duties highlighted above. Possession of, or ability to obtain certification as a full-access California Law Enforcement Telecommunications Systems (CLETS) User is highly desirable. A valid California driver’s license and good driving record is required. KEY ABILITIES The City is looking for an Information Technology Administrator who is a highly motivated and service-oriented individual who wants to work for a city that values creativity and innovation. They will have a broad range of computer knowledge and be technically skilled. They should be able to work independently within a team-oriented setting. The Information Technology Administrator will be organized and have the ability to write comprehensive and concise reports and be able to meet deadlines while managing a number of projects. They will have the ability to establish working relationships with staff and elected/appointed bodies. Additional Information COMPENSATION & BENEFITS The City of Claremont offers an attractive and competitive benefits package, including: $1,500 a month for medical allowance 3% negotiated salary increase on 7/1/25 and 7/1/26 38-hour work week 2% at 55 PERS retirement (Classic Members), Employee pays 7% of salary; 2% at 62 PERS retirement (New Member) Employee pays 6.5% of salary 96 hours - 160 hours vacation based on years of service 123 holiday/floating holiday hours 56 hours of Administrative Leave 96 sick hours per year (may bring up to 200 hours of sick leave from current employer) $75,000 life insurance on employee and $10,000 on dependents Employee Assistance Program (EAP) THE COMMUNITY Located 30 miles east of downtown Los Angeles on the lower slopes of the San Gabriel Mountains, Claremont is best known for its tree-lined streets, historic buildings, world-renowned colleges, and award-winning school system. Claremont provides the charm of a New England town within comfortable driving distance of major Southern California attractions, sports stadiums, and the Ontario International Airport. Sunset magazine described Claremont in this manner, "College towns like this one may be commonplace on the East Coast, but Claremont, 30 miles east of downtown Los Angeles, stands out as a singular example in Southern California." Metrolink Rail Authority also named Claremont a Preferred Destination Point. The City has a population of 36,000 people calling Claremont their home. Within the City's 14.14 square miles, Claremont has 24 City-owned parks and sports fields, with 2,555 acres of public parkland, of which 1,769 is wilderness. Claremont has over 25,000 City trees and has been a winner of the National Arbor Day Association's TREE CITY USA award for 38 years. Claremont's success is not accidental, but the result of a long tradition of creating and encouraging community cooperatives and involvement in civic affairs, which has also worked successfully in the areas of business and economic retention and development. The City of Claremont exemplifies the quality of a model city and is viewed and respected as a leader in local government. CITY GOVERNMENT Claremont is a general law city that uses the Council-Manager form of government. A general law city is one that operates under laws and rules established by the State of California. The City Manager is hired by and responsible to the City Council. It is the responsibility of the City Manager and City staff to implement Council policies and ensure the smooth day-to-day delivery of municipal services. The City Council also appoints a City Attorney to provide legal counsel to the City organization. The City Council is comprised of five members elected by-district for four years. The terms of offices are staggered, with three members elected at one general municipal election and two at the next. Elections are held the first Tuesday after the first Monday in March of odd-numbered years. The City Council and staff is committed to fulfilling its mission to deliver the highest quality service possible to our community in a balanced and equitable manner. The City Council has identified the following citywide priorities: Preserve our natural, cultural, and historic resources; Maintain financial stability; Invest in the maintenance and improvement of our infrastructure; Ensure the safety of our community through community-based policing and emergency preparedness;Increase livability in our neighborhoods and expand opportunities for our businesses; Promote community engagement through transparency and communication; and Develop anti-racist, anti-discrimination policies and plan to achieve community and organizational diversity, equity, and inclusion HOW TO APPLY Interested candidates can apply for this position online and obtain additional information at the City of Claremont website www.ci.claremont.ca.us . Recruitment may close after a sufficient number of qualified applicants is received. REASONABLE ACCOMMODATION The City of Claremont is committed to providing reasonable accommodation to applicants as required by the Americans with Disability Act (ADA) and Fair Employment and Housing Act (FEHA). Individuals with qualified disabilities who need reasonable accommodation during the selection process or in the performance of their duties must specify the accommodations needed, in writing, at the time when the employment application is submitted. EQUAL OPPORTUNITY EMPLOYER The City of Claremont is an Equal Opportunity Employer, committed to supporting Diversity, Equity, and Inclusion initiatives to build and sustain an environment that values diversity, welcomes opportunities to engage and understand others, and fosters a sense of belonging. City of Claremont employees in CATSEA areentitled to the following benefits: HEALTH, WELFARE, AND SAVINGS BENEFIT: The City shall contribute $1,500 per month towards any offered health plans, dental plans, and vision plans. HEALTH INSURANCE: The City offers a number of health plans through KeenanInsurance. DENTAL INSURANCE: The City offers a choice of two dental plans. One is an indemnity plan, which allows you to go to the dentist of your choice (no orthodontia coverage). The other is a direct service plan, in which you must select and receive care at one of the dental offices or centers provided by the plan (orthodontia coverage). VISION INSURANCE: The City offers a vision plan, which provides a vision examination each year and lenses and frames or contacts every year. LIFE INSURANCE: Employees receive a life insurance policy of $75,000 for themselves and $10,000 for any dependents they elect to insure. There are also optional insurance programs which can be taken with an employee if they leave City service. FLEXIBLE BENEFIT PLAN (SECTION 125): The City offers a voluntary flexible benefit plan which allows employees to pay for certain expenses (child care, unreimbursed medical expenses, and insurance premiums) with pre-tax dollars. VACATION: Employees are entitled to a paid vacation of 96 hours following one year of employment (employees may take their accrued vacation after six months of employment). From the second year of employment until completion of the thirteenth year, employees are entitled to 120 hours of paid vacation. Beginning with the fourteenth year, and every year thereafter, employees are entitled to 160 hours of vacation. A one time, 80-hour longevity leave bonus is given to an employee on their service anniversary date at the 10th, 15th, 20th, 25th, 30th, 35th, etc. years of service. SICK LEAVE: Employees shall accrue eight hours of sick leave per month. New employees may bring with them up to 200 hours of sick leave from their previous agency if their previous employer did not otherwise compensate them. New employees must provide documentation from their previous employer verifying their uncompensated sick leave hours. SICK LEAVE CASH OUT: Employees with at least 240 hours of accrued sick leave may cash out up to 24 hours at the end of each calendar year. ADMINISTRATIVE LEAVE ( EXEMPT EMPLOYEES ONLY ): 56 hours of administrative leave per calendar year is granted to exempt employees in recognition of the frequent requirement to work evenings, weekends, and holidays in excess of 38 hours per week. Any of the 56 leave hours not taken will be lost at the end of each calendar year. JURY LEAVE: Employees required to serve on a jury are entitled to their regular compensation for up to 76 hours. HOLIDAYS/FLOATING HOLIDAY HOURS: All Unit employees shall receive 37.5 floating holiday hours each calendar year. In addition, employees shall be entitled to the following holidays with pay each calendar year. Each holiday shall be valued at 9.5 hours. New Year's Day (January 1) Martin Luther King's Birthday (The third Monday in January) Presidents' Birthday (The third Monday in February) Memorial Day (The last Monday in May) Juneteenth (June 19th) Independence Day (July 4th) Labor Day (The first Monday in September) Veteran's Day (November 11th) Thanksgiving Day Christmas Day (December 25th) Employees shall receive additional floating holiday hours when any of the ten (10) holidays fall on the employee's scheduled day off work. For example, with a Monday through Thursday schedule, any holiday that falls on a Friday, Saturday, or Sunday shall be converted from 9.5 holiday hours to 9.5 floating holiday hours. RETIREMENT: The City of Claremont offers enrollment in the California Public Employees' Retirement System (PERS): 1. PERS Plan Formula - The City shall provide the 2.5% @ 55PERS contract option to current miscellaneous employees hired prior to March 19, 2012. An employee who is hired by the City after March 19, 2012, from another Public Employees' Retirement (PERS) agency or agency with PERS reciprocity, or with a break in service of 6 months or less, shall receive the Second Tier PERS benefit formula of 2% @ 55. A returning Claremont City employee that was enrolled in PERS will receive the PERS benefit formula they received while previously employed with the City, irrespective of the break in service. An employee who is a new enrollment in PERS, is not coming from an agency with PERS reciprocity, or with a break in service greater than 6 months shall be enrolled in the Third Tier PERS benefit formula of 2% @ 62. 2. All miscellaneous employees hired prior to March 19, 2012 shall contribute 8% towards their PERS member contributions. Employees receiving the Second Tier PERS benefit formula of 2% @ 55 shall contribute 7% towards their PERS member contributions. Employees receiving the Third Tier PERS benefit formula of 2% @ 62 shall contribute 6.5% or 50% of the total normal cost rate, whichever is greater, towards their PERS member contributions. Both City and employee contributions shall at the time of separation, belong to the employee. 3. PERS Highest Pension Calculation Compensation Period - The City shall continue to provide the Single Highest One Year Final Compensation Pension calculation benefit to current miscellaneous employees hired prior to March 19, 2012. Miscellaneous employees hired after March 19, 2012 shall receive the Three Year Final Compensation calculation benefit. 4. The City shall provide miscellaneous employees under the 2.5% @ 55, 2% @ 55, and 2% @ 62 plan tiers with the following benefits/provisions: a) Credit for unused sick leave (Government Code Section 20965). b) 1959 Survivor Benefit (Third Level benefits) DEFERRED COMPENSATION PLAN: Employees have the opportunity to participate in a supplemental retirement savings plan offered through MissionSquare. Through tax-deferred payroll deductions, employees are eligible to deposit funds into their account, up to the maximum allowed by law. Participation in this program: Invests in high-performing funds yielding tax-deferred earnings; Provides a superior tool for retirement planning and savings. 401 (a) PLAN: Employees have the opportunity to participate in this tax deferred retirement savings tool. Employees may defer compensation up to $46,000 annually or 100% of income, whichever is less. DEFERRED COMPENSATION RETENTION INCENTIVE PROGRAM ( EXEMPT EMPLOYEES ONLY ): This program was established to provide tenure and savings incentives for exempt employees. Beginning with the employee's third consecutive year of service, the City will match up to one percent of the employee's base pay, payable into their deferred compensation account. This percentage increases to two percent at the beginning of their fifth year, three percent at the beginning of their sixth year, four percent at the beginning of their eighth year, and five percent at the beginning of their tenth year. The employee's match may come from any excess health benefit. LONG-TERM DISABILITY: The City provides a long-term disability plan. This benefit is in case an employee sustains a non-work-related illness or injury that results in their inability to work for a long period of time. In this event, an employee will receive 66.66% of their base pay after 60 days, and continued payment until they are medically able to return to work, or until they reach the age of 65, whichever comes first (maximum of $8,000 per month). TUITION REIMBURSEMENT: Employees may particiate in the City's tuition reimbursement program. The amount of reimbursement will be up to $1,500 per fiscal year. Reimbursable items include registration, tuition, textbooks, and parking. BILINGUAL PAY: Employees are eligible to receive $75monthly bilingual pay upon successful completion of a proficiency exam for Spanish or other language as may be designated by the City. POLICE RECORDS ASSIGNMENT PREMIUM: Senior Records Clerks and Records Clerks who are routinely and consistenly assigned to the Poilice Records Division shallreceive$100 monthly. WORK BOOT REIMBURSEMENT: The City will contribute up to $400 towards the purchase of work boots for employees in applicable positions as defined in the Memorandum of Understanding. CREDIT UNION MEMBERSHIP: Employees are eligible for membership in the F & A Federal Credit Union. F & A offers a wide variety of services, including checking and savings accounts and all types of loans (automobile, vacation, personal, first and second home mortgages, and more!). EMPLOYEE ASSISTANCE PROGRAM (EAP): The City cares about the emotional and physical well-being of its employees and their families and offers a City paid Employee Assistance Program. DIRECT DEPOSIT PAYROLL: Employees may authorize the automatic deposit of their paycheck into their checking, savings, or credit union account. Revised: July 2024 Closing Date/Time: 10/3/2024 1:00 PM Pacific
Contra Costa County, CA
Contra Costa County, California, United States
The Position **RECRUITMENT EXTENDED TO 9/16/2024** Bargaining Unit: Bargaining Unit: Local 21 - Supervisory Management Contra Costa County is home to more than one million residents and was one of the original 27 counties established in California in 1850. Contra Costa County provides public services that improve the quality of life of our residents and the economic viability of our businesses. Contra Costa County is recognized as a world-class service organization where innovation and partnerships merge to enable our residents to enjoy a safe, healthy, and prosperous life. We are excited to announce a recruitment for the countywide position of Network Administrator II classification. There is currently a vacancy in the Clerk-Recorder's office, the Department of Information Technology, and the Library Other departments throughout the County may use the eligible list from this recruitment to fill future vacancies. When assigned to the Clerk-Recorder's Office: The Contra Costa Clerk-Recorder-Elections Department is an elected office with three divisions: Clerk-Recorder, Elections, and Administration. The Clerk-Recorder Division is charged with preserving and maintaining real property records of every parcel in the County, as well as all vital events (birth, death, and marriage) occurring in the County. The Elections Division is responsible for the processes of registering County voters, maintaining voter files, and conducting Federal, State, County, and local elections on behalf of the County’s residents. The department’s office is located in Martinez, the county seat of Contra Costa. This position offers the opportunity for significant contribution from start to finish, whether it is adding new virtual servers, implementing new cloud-based solutions, or hardening election technology infrastructure. In this position you will collaborate with multiple entities, including State and Federal Agencies, to resolve a variety of issues using innovative solutions. The department is committed to technical innovation with a proactive approach to cybersecurity redundancy and the integrity of our systems. We cultivate a culture of vigilance and continuous improvement, ensuring that security is seamlessly integrated into every aspect of our technological evolution. Join us in navigating the future with confidence, knowing that our digital environment is both innovative and secure. When assigned to the Library Department: As a Network Administrator II, within the Library department, your role will be diverse. You will oversee IT systems across multiple locations, maintaining system performance and enforcing security protocols for both internal and public-facing systems. The Library is made up of nearly 300 employees serving 26 communities throughout Contra Costa County. Its mission is to “Bring People and Ideas Together.” The Library seeks to enrich lives by delivering a consistent, high-quality, and inviting experience at all points of contact. It is an innovative, entrepreneurial, and dynamic civic institution that is committed to providing exceptional services to its communities. The Library assumes critical roles in making the communities strong, equitable, resilient, and progressive. The Library’s core goal is to champion personal and community engagement through literacy and reading. It has implemented several programs to ensure easy, equitable access to library services for all. This was exemplified by the Library saying “Farewell to Fines” at the beginning of 2019! By promoting library services and programs to the community we meet our mission of “Bringing People and Ideas Together.” When assigned to the Department of Information Technology The Department of Information Technology (DoIT) is at the forefront of driving technological excellence and innovation throughout the County. Our mission is to provide essential technology services that power a wide array of IT initiatives, ensuring seamless networking, robust communications, enhanced security, efficient hardware support, and streamlined application services. Dedicated to serving the needs of our community, DoIT plays a crucial role in empowering the County to achieve its goals through strategic technology implementation. The Network Administrator II role within the Network and Endpoint Services - Enterprise Administrators Team is a pivotal position demanding expertise in Azure and Office 365 Administration. As a Network Administrator II, you will be responsible for managing Azure cloud administration, Identity Provider (IDP) Management, and Exchange Online services. Proficiency in all associated administrative consoles is essential. This role requires a deep understanding of security protocols within the Azure cloud environment. You will play a vital role in ensuring seamless integration, security, and optimization of Office 365 applications and services. Responsibilities include implementing security measures and collaborating cross-functionally to enhance network efficiency and reliability. Candidates must possess a proven track record in Azure cloud administration, a profound grasp of IDP Management, and hands-on experience with Exchange Online. Your expertise will be instrumental in maintaining high standards of network and endpoint services, ensuring a secure digital environment for our organization. We are looking for someone who is: Analytical: Demonstrates strong problem-solving skills for swift resolutions Proactive: Takes initiative to enhance IT operations Resilient: Maintains composure when facing challenges or delays Collaborative: Openly and effectively collaborates with the team Flexible: Adapts adeptly to changing tech landscapes Precise: Meticulously attends to system details Dedicated: Commits to ensuring seamless system performance What you will typically be responsible for: Troubleshooting Technical Issues: Identify and resolve system-related problems promptly Monitoring System Performance: Proactively oversee and optimize IT system performance User Support: Provide technical assistance to users, ensuring smooth operations Maintaining Data Security: Enforce security protocols to safeguard sensitive information Backup Management: Regularly perform data backups and ensure recovery readiness Collaborating on Projects: Contribute technical insights to cross-functional IT projects Administering Hardware Components: Installation, upgrades, troubleshooting, maintenance, and vendor coordination Documenting: Configurations, incidents, and solutions to ensure effective IT management and troubleshooting A few reasons you might love this job: Public Service Impact: You will play a pivotal role in enhancing vital information technology systems and services that directly benefit the community Collaborative Environment: You will work with a supportive team that values knowledge-sharing Skill Growth: You will have opportunities for continuous learning and professional development Critical System Enhancement: You will play a pivotal role in elevating essential IT infrastructure, supporting public services Diverse Tech Landscape: You will confront versatile projects, ensuring an engaging, ever-evolving role A few challenges you might face in this job: Multi-Site Coordination: You will oversee IT systems across multiple locations, ensuring uniformity and efficiency Tech Advancement: You will navigate rapid technology changes to maintain up-to-date systems User Diversity: You will cater to users with varying tech skills and needs, providing effective support Security-Accessibility Balance: You will safeguard public-facing systems while ensuring user-friendly access Emergent Threats: You will need to stay vigilant against evolving cybersecurity threats and adapt defenses accordingly Competencies Required: Adaptability - Responding positively to change & modifying behavior as the situation requires Critical Thinking - Analytically & logically evaluating information, propositions & claims Analyzing & Interpreting Data - Drawing meaning & conclusions from quantitative or qualitative data Professional & Technical Expertise - Applying technical subject matter to the job Coaching & Developing Others Supporting others in stretching & expanding their capabilities Customer Focus - Attending to the needs & expectations of customers Project Management - Ensuring that projects are on-time, on-budget & achieve their objectives Oral Communication - Engaging effectively in dialogue Writing - Communicating effectively in writing Building & Maintaining Relationships - Establishing rapport & maintaining mutually productive relationships To read the complete job description, please visit the website, https://www.governmentjobs.com/careers/contracosta/classspecs/4186 The eligible list established from this recruitment may remain in effect for six (6) months. Minimum Qualifications Education: Possession of a Bachelor’s degree from an accredited college or university with a major in computer science, information processing or a closely related field. Experience: Four (4) years of full-time or its equivalent experience in designing, installing, and helping to maintain complex multi-site Network Server Operating Systems, Systems administration including storage, virtualization, and cloud, at least one year performing lead duties. Substitution: Additional qualifying experience may be substituted for the required education on a year-for-year basis up to a maximum of fouryears. Desirable Qualifications: Proficiency in patch management tools like Tanium, System Center Configuration Manager, or other related solutions Proficiency in virtualization technologies like VMware or Hyper-V for efficient resource utilization Expertise in data backup, disaster recovery planning, and execution Knowledge of security frameworks such as NIST, ISO 27001, or CIS to ensure comprehensive security measures Knowledge of Python, PowerShell, or similar languages Proficiency in AWS, Azure, or other cloud technologies Microsoft Certified: Azure Administrator, AWS Certified Cloud Practitioner, Tanium Certified Operator, Tanium Certified Administrator, or related vendor-specific certifications Selection Process 1. Application Filing and Evaluation: Applicants will be required to complete a supplemental questionnaire at the time of application, applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. 2. Online Multiple-Choice Test: Candidates who clearly demonstrate that they possess the minimum qualifications will be invited to participate in an online test. The assessment will measure candidates' competencies that may include but are not limited to : adaptability, critical thinking, professional and technical expertise, analyzing and interpreting data, and customer focus. C andidates must receive a score of at least 70%, which may be an adjusted score, in order to be ranked on the employment list. (Weighted 100%) TENTATIVE DATES Online Multiple-Choice Test : 9/18/24-9/24/24 If you apply for another recruitment that uses this exam and the test is scheduled within six (6) months of the date you took the test this time, you will not have the option to re-take the exam. If more than six (6) months has passed you will need to retake the exam. Meeting the minimum qualifications does not guarantee an invitation to participate in the selection process. The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment-specific questions, please contact Alex Johnson at Alex.Johnson@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources Department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: 9/23/2024 11:59 PM Pacific
Aug 27, 2024
Full Time
The Position **RECRUITMENT EXTENDED TO 9/16/2024** Bargaining Unit: Bargaining Unit: Local 21 - Supervisory Management Contra Costa County is home to more than one million residents and was one of the original 27 counties established in California in 1850. Contra Costa County provides public services that improve the quality of life of our residents and the economic viability of our businesses. Contra Costa County is recognized as a world-class service organization where innovation and partnerships merge to enable our residents to enjoy a safe, healthy, and prosperous life. We are excited to announce a recruitment for the countywide position of Network Administrator II classification. There is currently a vacancy in the Clerk-Recorder's office, the Department of Information Technology, and the Library Other departments throughout the County may use the eligible list from this recruitment to fill future vacancies. When assigned to the Clerk-Recorder's Office: The Contra Costa Clerk-Recorder-Elections Department is an elected office with three divisions: Clerk-Recorder, Elections, and Administration. The Clerk-Recorder Division is charged with preserving and maintaining real property records of every parcel in the County, as well as all vital events (birth, death, and marriage) occurring in the County. The Elections Division is responsible for the processes of registering County voters, maintaining voter files, and conducting Federal, State, County, and local elections on behalf of the County’s residents. The department’s office is located in Martinez, the county seat of Contra Costa. This position offers the opportunity for significant contribution from start to finish, whether it is adding new virtual servers, implementing new cloud-based solutions, or hardening election technology infrastructure. In this position you will collaborate with multiple entities, including State and Federal Agencies, to resolve a variety of issues using innovative solutions. The department is committed to technical innovation with a proactive approach to cybersecurity redundancy and the integrity of our systems. We cultivate a culture of vigilance and continuous improvement, ensuring that security is seamlessly integrated into every aspect of our technological evolution. Join us in navigating the future with confidence, knowing that our digital environment is both innovative and secure. When assigned to the Library Department: As a Network Administrator II, within the Library department, your role will be diverse. You will oversee IT systems across multiple locations, maintaining system performance and enforcing security protocols for both internal and public-facing systems. The Library is made up of nearly 300 employees serving 26 communities throughout Contra Costa County. Its mission is to “Bring People and Ideas Together.” The Library seeks to enrich lives by delivering a consistent, high-quality, and inviting experience at all points of contact. It is an innovative, entrepreneurial, and dynamic civic institution that is committed to providing exceptional services to its communities. The Library assumes critical roles in making the communities strong, equitable, resilient, and progressive. The Library’s core goal is to champion personal and community engagement through literacy and reading. It has implemented several programs to ensure easy, equitable access to library services for all. This was exemplified by the Library saying “Farewell to Fines” at the beginning of 2019! By promoting library services and programs to the community we meet our mission of “Bringing People and Ideas Together.” When assigned to the Department of Information Technology The Department of Information Technology (DoIT) is at the forefront of driving technological excellence and innovation throughout the County. Our mission is to provide essential technology services that power a wide array of IT initiatives, ensuring seamless networking, robust communications, enhanced security, efficient hardware support, and streamlined application services. Dedicated to serving the needs of our community, DoIT plays a crucial role in empowering the County to achieve its goals through strategic technology implementation. The Network Administrator II role within the Network and Endpoint Services - Enterprise Administrators Team is a pivotal position demanding expertise in Azure and Office 365 Administration. As a Network Administrator II, you will be responsible for managing Azure cloud administration, Identity Provider (IDP) Management, and Exchange Online services. Proficiency in all associated administrative consoles is essential. This role requires a deep understanding of security protocols within the Azure cloud environment. You will play a vital role in ensuring seamless integration, security, and optimization of Office 365 applications and services. Responsibilities include implementing security measures and collaborating cross-functionally to enhance network efficiency and reliability. Candidates must possess a proven track record in Azure cloud administration, a profound grasp of IDP Management, and hands-on experience with Exchange Online. Your expertise will be instrumental in maintaining high standards of network and endpoint services, ensuring a secure digital environment for our organization. We are looking for someone who is: Analytical: Demonstrates strong problem-solving skills for swift resolutions Proactive: Takes initiative to enhance IT operations Resilient: Maintains composure when facing challenges or delays Collaborative: Openly and effectively collaborates with the team Flexible: Adapts adeptly to changing tech landscapes Precise: Meticulously attends to system details Dedicated: Commits to ensuring seamless system performance What you will typically be responsible for: Troubleshooting Technical Issues: Identify and resolve system-related problems promptly Monitoring System Performance: Proactively oversee and optimize IT system performance User Support: Provide technical assistance to users, ensuring smooth operations Maintaining Data Security: Enforce security protocols to safeguard sensitive information Backup Management: Regularly perform data backups and ensure recovery readiness Collaborating on Projects: Contribute technical insights to cross-functional IT projects Administering Hardware Components: Installation, upgrades, troubleshooting, maintenance, and vendor coordination Documenting: Configurations, incidents, and solutions to ensure effective IT management and troubleshooting A few reasons you might love this job: Public Service Impact: You will play a pivotal role in enhancing vital information technology systems and services that directly benefit the community Collaborative Environment: You will work with a supportive team that values knowledge-sharing Skill Growth: You will have opportunities for continuous learning and professional development Critical System Enhancement: You will play a pivotal role in elevating essential IT infrastructure, supporting public services Diverse Tech Landscape: You will confront versatile projects, ensuring an engaging, ever-evolving role A few challenges you might face in this job: Multi-Site Coordination: You will oversee IT systems across multiple locations, ensuring uniformity and efficiency Tech Advancement: You will navigate rapid technology changes to maintain up-to-date systems User Diversity: You will cater to users with varying tech skills and needs, providing effective support Security-Accessibility Balance: You will safeguard public-facing systems while ensuring user-friendly access Emergent Threats: You will need to stay vigilant against evolving cybersecurity threats and adapt defenses accordingly Competencies Required: Adaptability - Responding positively to change & modifying behavior as the situation requires Critical Thinking - Analytically & logically evaluating information, propositions & claims Analyzing & Interpreting Data - Drawing meaning & conclusions from quantitative or qualitative data Professional & Technical Expertise - Applying technical subject matter to the job Coaching & Developing Others Supporting others in stretching & expanding their capabilities Customer Focus - Attending to the needs & expectations of customers Project Management - Ensuring that projects are on-time, on-budget & achieve their objectives Oral Communication - Engaging effectively in dialogue Writing - Communicating effectively in writing Building & Maintaining Relationships - Establishing rapport & maintaining mutually productive relationships To read the complete job description, please visit the website, https://www.governmentjobs.com/careers/contracosta/classspecs/4186 The eligible list established from this recruitment may remain in effect for six (6) months. Minimum Qualifications Education: Possession of a Bachelor’s degree from an accredited college or university with a major in computer science, information processing or a closely related field. Experience: Four (4) years of full-time or its equivalent experience in designing, installing, and helping to maintain complex multi-site Network Server Operating Systems, Systems administration including storage, virtualization, and cloud, at least one year performing lead duties. Substitution: Additional qualifying experience may be substituted for the required education on a year-for-year basis up to a maximum of fouryears. Desirable Qualifications: Proficiency in patch management tools like Tanium, System Center Configuration Manager, or other related solutions Proficiency in virtualization technologies like VMware or Hyper-V for efficient resource utilization Expertise in data backup, disaster recovery planning, and execution Knowledge of security frameworks such as NIST, ISO 27001, or CIS to ensure comprehensive security measures Knowledge of Python, PowerShell, or similar languages Proficiency in AWS, Azure, or other cloud technologies Microsoft Certified: Azure Administrator, AWS Certified Cloud Practitioner, Tanium Certified Operator, Tanium Certified Administrator, or related vendor-specific certifications Selection Process 1. Application Filing and Evaluation: Applicants will be required to complete a supplemental questionnaire at the time of application, applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. 2. Online Multiple-Choice Test: Candidates who clearly demonstrate that they possess the minimum qualifications will be invited to participate in an online test. The assessment will measure candidates' competencies that may include but are not limited to : adaptability, critical thinking, professional and technical expertise, analyzing and interpreting data, and customer focus. C andidates must receive a score of at least 70%, which may be an adjusted score, in order to be ranked on the employment list. (Weighted 100%) TENTATIVE DATES Online Multiple-Choice Test : 9/18/24-9/24/24 If you apply for another recruitment that uses this exam and the test is scheduled within six (6) months of the date you took the test this time, you will not have the option to re-take the exam. If more than six (6) months has passed you will need to retake the exam. Meeting the minimum qualifications does not guarantee an invitation to participate in the selection process. The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment-specific questions, please contact Alex Johnson at Alex.Johnson@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources Department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: 9/23/2024 11:59 PM Pacific
CITY OF SAN JOSE
San Jose, California, United States
Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit here to learn more about our One Team Leadership Values and Expectations, including quality and excellent customer service and here to learn more about San José. About the Department The Department of Transportation (DOT) plans, develops, operates, and maintains transportation facilities, services, and related systems which contribute to the livability and economic health of the City. We comprise a team of more than 500 people ready to serve the needs of our residents to improve the efficiency and safety of San José streets. We are an energetic and innovative team that is improving transportation in the nation’s 10th largest city, while focusing on safety, sustainability, and active public life! For more information about DOT, visit www.sanjoseca.gov/transportation . About the Division The Parking Division resides within Transportation and Parking Operations and provides a comprehensive range of services aimed at meeting the needs of businesses, downtown employees, visitors, convention, cultural and sports facilities, special events, schools and residents. Services include: Operations and maintenance of the City’s public parking facilities: eight garages and six surface lots totaling over 7,000 parking spaces, and 2,500 on-street metered parking spaces utilizing smart meter, and multi-space meter technologies. Management of vendor contracts, including a Parking Operations vendor responsible for day-to-day management of off-street facilities and Security vendor responsible for parking facility security and parking enforcement field investigations. Parking compliance activities supporting traffic safety, street cleanliness and maintenance activities, turnover of on-street spaces in business districts; and enhanced neighborhood quality-of-life through the removal of vehicles abandoned or stored in the public right-of-way. Collection of fines from parking citations and oversight of administrative review process for contested citations. Development and implementation of transportation and parking operation plans for a variety of special events, including provision of traffic control during events. Staff support to the Downtown Parking Board. The Board is comprised of seven members appointed by the City Council and serves as a public forum for discussion of downtown parking issues. The 24-25 fiscal year operating budget for the Parking Division’s services includes revenue projections of approximately $12 million from lots/garages and $3 million from on-street meters. The Division is supported by nearly 90 employees, both professional staff that lead programs, implement projects, and perform analytical administrative work; and field staff that provides parking compliance and meter collections/repair services. Position Duties The Department of Transportation (DOT) is looking to potentially fill three (3) vacancies for Parking/Ground Transportation Administrator. Each role has a distinct focus: one leads the on-street vehicle abatement efforts, another oversees on-street enforcement programs, and the third manages the daily operations of off-street parking lots and garages. On-Street Vehicle Abatement Parking/Ground Transportation Administrator The On-Street Vehicle Abatement Parking/Ground Transportation Administrator is a newly created position within the Division, reporting to the Vehicle Abatement Parking Manager. This role will oversee the launch and management of the City’s initiative to address vehicle blight and maintain street cleanliness across the City. New Program Services Include: Oversee the citywide enforcement of oversized and lived-in vehicles. Lead efforts to inventory oversized and lived-in vehicles parked on streets citywide. Analyze data to develop and implement a site/location prioritization strategy. Manage internal and external outreach, including delivering presentations to community stakeholders. Implement temporary and permanent parking restrictions, such as tow-away zones. Oversee enforcement activities, including towing, enhanced cleaning, and street-sweeping in designated zones/areas. Track program progress and outcomes, providing regular status reports. Manage interdepartmental relationships to ensure the program’s success. Under direction, the On-Street Vehicle Abatement Parking/Ground Transportation Administrator performs complex professional, analytical, and administrative work in the development, implementation, and management of parking programs and contracts related to on-street parking enforcement operations. This role includes one direct report—a Parking and Traffic Control Supervisor—and oversees eighteen (18) indirect reports, comprising two (2) Senior Parking and Traffic Control Officers (Sr. PTCOs) and sixteen (16) PTCOs. The successful candidate will lead, manage, and motivate a team of nineteen (19) staff members by setting clear goals, fostering an innovative work environment, maximizing staff development, and recognizing achievements appropriately. Key Responsibilities: Oversee the day-to-day management of the Parking Compliance Unit’s Vehicle Abatement Program. Serve as the City’s primary liaison for Council office staff and constituents regarding oversized vehicle and vehicle abatement concerns. Manage parking compliance and enforcement activities in alignment with the San Jose Municipal Code and California Vehicle Code. Analyze on-street parking conditions and assist in establishing appropriate parking controls. Manage program budgets and fiscal activities effectively. Provide staff support and collaborate with committees, boards, task forces, community groups, associations, and interdepartmental teams. Coordinate and contribute to the preparation of new parking ordinances, resolutions, requests for proposals (RFPs), agreements, and City Council memorandums related to on-street parking services. Analyze data to optimize the use and enforcement of on-street parking. Lead the hiring, onboarding, training, development, and performance appraisal of staff within the Parking Compliance Unit (PCU) and support the Vehicle Abatement Parking Manager in developing and managing Standard Operating Procedures across the unit. Perform routine audits of program operations, evaluate processes to identify improvement opportunities, and assist with the planning and execution of short- and long-term parking planning projects and programs. Support procurement processes within the Parking Division by developing Scopes of Service for RFPs and RFBs and develop reports and presentations for community meetings and other stakeholder groups. Manage vendor Navigate political decision-making processes and City procedures effectively. Assist with program reporting to Council/Committees, including the Transportation & Environment Committee (T&E). On-Street Enforcement Parking/Ground Transportation Administrator The On-Street Enforcement Parking/Ground Transportation Administrator reports to the On-Street Parking Manager and is responsible for managing and operating the City’s PCU and Meter Shop. The PCU oversees citywide enforcement of parking regulations and provides various services, including proactive patrols, school safety, residential permit enforcement, and street sweeping. The Meter Shop handles the installation, maintenance, and revenue collection for approximately 2,500 on-street parking meters. This position has two (2) direct reports: a Parking and Traffic Control Supervisor and a Senior Maintenance Worker, and oversees forty-seven (47) indirect reports, including four (4) Senior Parking and Traffic Control Officers (Sr. PTCOs), thirty-six (36) PTCOs, one (1) Staff Specialist, and six (6) Maintenance Workers. The successful candidate will plan, coordinate, assign, and supervise the work of employees engaged in parking enforcement and meter operations through subordinate supervisors. Key Responsibilities: Oversee the day-to-day management and operations of the Parking Compliance Unit (PCU) and Meter Shop. Serve as the primary liaison for Council office staff and constituents regarding general parking enforcement concerns, and manage internal and external outreach, including presentations to community stakeholders. Ensure compliance with the San Jose Municipal Code and California Vehicle Code, analyze on-street parking conditions, and implement appropriate parking controls and restrictions, such as tow-away zones. Manage program budgets, fiscal activities, and interdepartmental relationships to ensure program success, while providing staff support and collaborating with committees, boards, task forces, community groups, and other City departments and agencies. Conduct data analysis to optimize the use and enforcement of on-street parking, and assist in developing new parking ordinances, resolutions, requests for proposals (RFPs), agreements, and City Council memorandums. Lead the hiring, onboarding, training, development, and performance appraisal of staff within the PCU and Meter Shop and support the On-Street Parking Manager in developing and managing Standard Operating Procedures across the unit. Perform routine audits of program operations, evaluate processes to identify improvement opportunities, and assist with the planning and execution of short- and long-term parking planning projects and programs. Support procurement processes within the Parking Division by developing Scopes of Service for RFPs and RFBs and develop reports and presentations for the Downtown Parking Board, community meetings, and other stakeholder groups. Respond to customer service inquiries and assist with program reporting to Council and Committees, including the Transportation & Environment Committee (T&E). Off-Street Operations Parking/Ground Transportation Administrator : The Off-Street Parking/Ground Transportation Administrator focuses on managing the day-to-day operations of eight parking garages and six surface lots, totaling approximately 7,300 parking spaces, primarily in Downtown San José. The position reports to the Off-Street Parking Manager and oversees a Parking and Traffic Control Supervisor. The successful candidate will lead a team that works closely with Downtown businesses and residents, community groups, associations, Council Offices, the Downtown Parking Board, the Convention Center and Cultural Facilities operator, and other City departments to deliver off-street parking services. They will ensure that the off-street parking program consistently provides the highest level of customer service, minimizes costs, and maximizes cash flow to the City. Key Responsibilities: Develop, implement, and manage agreements and contracts related to off-street parking operations, including major projects like facade and elevator modernization, and security program analysis. Lead and manage off-street parking staff by establishing goals, fostering an innovative work environment, maximizing development opportunities, and providing appropriate recognition. Work directly with Downtown businesses, community groups, Council Offices, and other stakeholders to deliver effective off-street parking services. Oversee the maintenance and security of parking facilities and the parking guidance system, ensuring optimal operation. Analyze Downtown San José’s parking supply and demand, considering local market conditions and future developments. Manage marketing agreements and implement strategies to attract customers and increase participation in parking programs. Perform and analyze results from semi-annual customer service surveys for all parking facilities, track City Council-approved Performance Measures, and manage off-street parking operating budgets. Provide staff support to advisory committees, boards, and task forces, and coordinate the preparation of parking ordinances, resolutions, Requests for Proposals (RFPs), agreements, and City Council memorandums. Plan, coordinate, and execute comprehensive short- and long-term parking projects and programs, including special events like Cinequest, Convention Center events, and Christmas in the Park. Develop reports and presentations for the Downtown Parking Board and other stakeholder committees. Represent the Off-Street Parking Manager at meetings with internal and external stakeholders, and perform other duties as assigned. Minimum Qualifications Education: Successful completion of advanced undergraduate coursework from an accredited college or university in Public Administration, Business Administration, Engineering, or a closely related field. Experience: Four (4) years of increasingly responsible professional analytical staff experience, including at least two (2) years of professional experience working in a public parking or municipal traffic/transportation program. Other Qualifications Desirable Qualifications Licenses or Certifications: Possession of a valid California Driver’s License may be required. Previous experience managing a municipal parking program Knowledge and understanding of Federal, State and local laws, rules and regulations pertaining to parking and transportation policies and programs Experience working within in a complex political environment and an understanding of political decision-making processes Knowledge and understanding of advanced practices, trends and technologies within the transportation and parking industry Effective communicator, capable of developing strong partnerships and working relationships with management, peers, staff, Council staff and community groups Strong analytical, managerial and leadership skills The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices including management of transportation and parking programs, technical research and data analysis, Citywide and departmental procedures/policies and federal and state rules and regulations. Decision Making - Identifies and understands issues, problems, and opportunities; uses effective approaches for choosing a course of action or developing appropriate solutions. Analytical Thinking - Approaching a problem or situation by using a logical, systematic, sequential approach. Collaboration - Develops networks and builds alliances; engages in cross-functional activities. Communication Skills - Communicates and listens effectively and responds in a timely, effective, positive and respectful manner; written reports and correspondence are accurate, complete, current, well-organized, legible, concise, neat, and in proper grammatical form responds to statements and comments of others in a way that reflects understanding of the content and the accompanying emotion; asks clarifying questions to assure understanding of what the speaker intended, and ensures consistent communication takes place within area of responsibility. Fiscal Management - Understands the relationship of the budget and resources to the strategic plan; complies with administrative controls over funds, contracts, and procurements. Management - Evaluates priorities to ensure the 'true' top priorities are handled satisfactorily; sets clear goals for the employees and the work unit. Selection Process: The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job specific questions. You must answer all questions specific to your position interest to be considered or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews. This recruitment is open-until-filled with priority screening taking place on 10/07/2024. If you have questions about the duties of these positions, the selection or hiring processes, please contact Cyrus Castillo at cyrus.castillo@sanjoseca.gov. Job Specific/Desirable Qualification Questions: This recruitment is for up to three (3) Parking and Ground Transportation Administrator positions, please indicate which position(s) you are interested in: On-Street Vehicle Abatement PGTA On-Street Enforcement PGTA Off-Street Operations PGTA You must answer the required questions as well as any position specific question(s) for each PGTA position you are interested in applying for. Required Questions for all PGTA Positions: Please describe your experience in increasingly responsible staff analytic or professional administrative experience, including two (2) years of experience in management of a comprehensive public parking program or in a similar contract management or airport ground transportation position. Please include where you obtain this experience and how many years of experience. Describe your experience in working with members of the public and internal stakeholder to address and resolve customer service issues. Please describe your experience in detail in making data-driven decisions related to a program or service. Please describe the program and/or service you worked on and include information on what data was collected and analyzed and how the data analysis helped in framing managerial decisions. Required Questions for On-Street Vehicle Abatement PGTA Please describe your experience implementing new programs, establishing program service levels, creating Standard Operating Procedures, documenting program progress, and reporting out on deliverables and outcomes. Please describe your experience in managing parking enforcement program activities, including program details and your understanding of vehicle abatement processes and local/state regulations. Required Questions for On-Street Enforcement PGTA Please describe your experience in detail managing operations of an on-street parking enforcement and/or meter program. Please include a detailed description of operational and managerial responsibilities. Describe your experience in supervising and managing the work of a multi-person staffing unit, including your role in recruiting, training, and evaluating employees. Required Questions for Off-Street Parking Operations PGTA Please describe your experience in detail managing an off-street parking program which served the general public, either as the employee of a public agency or as the employee of a private parking operator. Please include a detailed description of operational and managerial responsibilities including reporting and auditing, total contract or budget amount you managed, and your experience with Parking Access and Revenue Control Systems operating and reporting systems. Please describe your experience managing or coordinating parking during special events. Please include your role and responsibilities and a description of the types of events. Additional Information: Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application. Please note that applications are currently not accepted through CalOpps or any other third party job board application system. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application. The City of San Jose offers a wide range of core health benefits including Medical, Dental, Vision, Employee Assistance Program, Life Insurance, Disability, and Savings Plans. Please visit the City's benefits page for detailed information on coverage, cost, and dependent coverage. For information on the City’s Retirement Plan(pension for full-time employees), please visit the Office of Retirement Services website . You will be able to view information based on different Sworn/Federated job classification. In additional to the benefits above, there is an additional perks site to explore further benefits of working for the City of San Jose like paid leave, educational reimbursements, and holiday pay are specific to the job classification and union membership. Closing Date/Time: Continuous
Sep 17, 2024
Full Time
Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit here to learn more about our One Team Leadership Values and Expectations, including quality and excellent customer service and here to learn more about San José. About the Department The Department of Transportation (DOT) plans, develops, operates, and maintains transportation facilities, services, and related systems which contribute to the livability and economic health of the City. We comprise a team of more than 500 people ready to serve the needs of our residents to improve the efficiency and safety of San José streets. We are an energetic and innovative team that is improving transportation in the nation’s 10th largest city, while focusing on safety, sustainability, and active public life! For more information about DOT, visit www.sanjoseca.gov/transportation . About the Division The Parking Division resides within Transportation and Parking Operations and provides a comprehensive range of services aimed at meeting the needs of businesses, downtown employees, visitors, convention, cultural and sports facilities, special events, schools and residents. Services include: Operations and maintenance of the City’s public parking facilities: eight garages and six surface lots totaling over 7,000 parking spaces, and 2,500 on-street metered parking spaces utilizing smart meter, and multi-space meter technologies. Management of vendor contracts, including a Parking Operations vendor responsible for day-to-day management of off-street facilities and Security vendor responsible for parking facility security and parking enforcement field investigations. Parking compliance activities supporting traffic safety, street cleanliness and maintenance activities, turnover of on-street spaces in business districts; and enhanced neighborhood quality-of-life through the removal of vehicles abandoned or stored in the public right-of-way. Collection of fines from parking citations and oversight of administrative review process for contested citations. Development and implementation of transportation and parking operation plans for a variety of special events, including provision of traffic control during events. Staff support to the Downtown Parking Board. The Board is comprised of seven members appointed by the City Council and serves as a public forum for discussion of downtown parking issues. The 24-25 fiscal year operating budget for the Parking Division’s services includes revenue projections of approximately $12 million from lots/garages and $3 million from on-street meters. The Division is supported by nearly 90 employees, both professional staff that lead programs, implement projects, and perform analytical administrative work; and field staff that provides parking compliance and meter collections/repair services. Position Duties The Department of Transportation (DOT) is looking to potentially fill three (3) vacancies for Parking/Ground Transportation Administrator. Each role has a distinct focus: one leads the on-street vehicle abatement efforts, another oversees on-street enforcement programs, and the third manages the daily operations of off-street parking lots and garages. On-Street Vehicle Abatement Parking/Ground Transportation Administrator The On-Street Vehicle Abatement Parking/Ground Transportation Administrator is a newly created position within the Division, reporting to the Vehicle Abatement Parking Manager. This role will oversee the launch and management of the City’s initiative to address vehicle blight and maintain street cleanliness across the City. New Program Services Include: Oversee the citywide enforcement of oversized and lived-in vehicles. Lead efforts to inventory oversized and lived-in vehicles parked on streets citywide. Analyze data to develop and implement a site/location prioritization strategy. Manage internal and external outreach, including delivering presentations to community stakeholders. Implement temporary and permanent parking restrictions, such as tow-away zones. Oversee enforcement activities, including towing, enhanced cleaning, and street-sweeping in designated zones/areas. Track program progress and outcomes, providing regular status reports. Manage interdepartmental relationships to ensure the program’s success. Under direction, the On-Street Vehicle Abatement Parking/Ground Transportation Administrator performs complex professional, analytical, and administrative work in the development, implementation, and management of parking programs and contracts related to on-street parking enforcement operations. This role includes one direct report—a Parking and Traffic Control Supervisor—and oversees eighteen (18) indirect reports, comprising two (2) Senior Parking and Traffic Control Officers (Sr. PTCOs) and sixteen (16) PTCOs. The successful candidate will lead, manage, and motivate a team of nineteen (19) staff members by setting clear goals, fostering an innovative work environment, maximizing staff development, and recognizing achievements appropriately. Key Responsibilities: Oversee the day-to-day management of the Parking Compliance Unit’s Vehicle Abatement Program. Serve as the City’s primary liaison for Council office staff and constituents regarding oversized vehicle and vehicle abatement concerns. Manage parking compliance and enforcement activities in alignment with the San Jose Municipal Code and California Vehicle Code. Analyze on-street parking conditions and assist in establishing appropriate parking controls. Manage program budgets and fiscal activities effectively. Provide staff support and collaborate with committees, boards, task forces, community groups, associations, and interdepartmental teams. Coordinate and contribute to the preparation of new parking ordinances, resolutions, requests for proposals (RFPs), agreements, and City Council memorandums related to on-street parking services. Analyze data to optimize the use and enforcement of on-street parking. Lead the hiring, onboarding, training, development, and performance appraisal of staff within the Parking Compliance Unit (PCU) and support the Vehicle Abatement Parking Manager in developing and managing Standard Operating Procedures across the unit. Perform routine audits of program operations, evaluate processes to identify improvement opportunities, and assist with the planning and execution of short- and long-term parking planning projects and programs. Support procurement processes within the Parking Division by developing Scopes of Service for RFPs and RFBs and develop reports and presentations for community meetings and other stakeholder groups. Manage vendor Navigate political decision-making processes and City procedures effectively. Assist with program reporting to Council/Committees, including the Transportation & Environment Committee (T&E). On-Street Enforcement Parking/Ground Transportation Administrator The On-Street Enforcement Parking/Ground Transportation Administrator reports to the On-Street Parking Manager and is responsible for managing and operating the City’s PCU and Meter Shop. The PCU oversees citywide enforcement of parking regulations and provides various services, including proactive patrols, school safety, residential permit enforcement, and street sweeping. The Meter Shop handles the installation, maintenance, and revenue collection for approximately 2,500 on-street parking meters. This position has two (2) direct reports: a Parking and Traffic Control Supervisor and a Senior Maintenance Worker, and oversees forty-seven (47) indirect reports, including four (4) Senior Parking and Traffic Control Officers (Sr. PTCOs), thirty-six (36) PTCOs, one (1) Staff Specialist, and six (6) Maintenance Workers. The successful candidate will plan, coordinate, assign, and supervise the work of employees engaged in parking enforcement and meter operations through subordinate supervisors. Key Responsibilities: Oversee the day-to-day management and operations of the Parking Compliance Unit (PCU) and Meter Shop. Serve as the primary liaison for Council office staff and constituents regarding general parking enforcement concerns, and manage internal and external outreach, including presentations to community stakeholders. Ensure compliance with the San Jose Municipal Code and California Vehicle Code, analyze on-street parking conditions, and implement appropriate parking controls and restrictions, such as tow-away zones. Manage program budgets, fiscal activities, and interdepartmental relationships to ensure program success, while providing staff support and collaborating with committees, boards, task forces, community groups, and other City departments and agencies. Conduct data analysis to optimize the use and enforcement of on-street parking, and assist in developing new parking ordinances, resolutions, requests for proposals (RFPs), agreements, and City Council memorandums. Lead the hiring, onboarding, training, development, and performance appraisal of staff within the PCU and Meter Shop and support the On-Street Parking Manager in developing and managing Standard Operating Procedures across the unit. Perform routine audits of program operations, evaluate processes to identify improvement opportunities, and assist with the planning and execution of short- and long-term parking planning projects and programs. Support procurement processes within the Parking Division by developing Scopes of Service for RFPs and RFBs and develop reports and presentations for the Downtown Parking Board, community meetings, and other stakeholder groups. Respond to customer service inquiries and assist with program reporting to Council and Committees, including the Transportation & Environment Committee (T&E). Off-Street Operations Parking/Ground Transportation Administrator : The Off-Street Parking/Ground Transportation Administrator focuses on managing the day-to-day operations of eight parking garages and six surface lots, totaling approximately 7,300 parking spaces, primarily in Downtown San José. The position reports to the Off-Street Parking Manager and oversees a Parking and Traffic Control Supervisor. The successful candidate will lead a team that works closely with Downtown businesses and residents, community groups, associations, Council Offices, the Downtown Parking Board, the Convention Center and Cultural Facilities operator, and other City departments to deliver off-street parking services. They will ensure that the off-street parking program consistently provides the highest level of customer service, minimizes costs, and maximizes cash flow to the City. Key Responsibilities: Develop, implement, and manage agreements and contracts related to off-street parking operations, including major projects like facade and elevator modernization, and security program analysis. Lead and manage off-street parking staff by establishing goals, fostering an innovative work environment, maximizing development opportunities, and providing appropriate recognition. Work directly with Downtown businesses, community groups, Council Offices, and other stakeholders to deliver effective off-street parking services. Oversee the maintenance and security of parking facilities and the parking guidance system, ensuring optimal operation. Analyze Downtown San José’s parking supply and demand, considering local market conditions and future developments. Manage marketing agreements and implement strategies to attract customers and increase participation in parking programs. Perform and analyze results from semi-annual customer service surveys for all parking facilities, track City Council-approved Performance Measures, and manage off-street parking operating budgets. Provide staff support to advisory committees, boards, and task forces, and coordinate the preparation of parking ordinances, resolutions, Requests for Proposals (RFPs), agreements, and City Council memorandums. Plan, coordinate, and execute comprehensive short- and long-term parking projects and programs, including special events like Cinequest, Convention Center events, and Christmas in the Park. Develop reports and presentations for the Downtown Parking Board and other stakeholder committees. Represent the Off-Street Parking Manager at meetings with internal and external stakeholders, and perform other duties as assigned. Minimum Qualifications Education: Successful completion of advanced undergraduate coursework from an accredited college or university in Public Administration, Business Administration, Engineering, or a closely related field. Experience: Four (4) years of increasingly responsible professional analytical staff experience, including at least two (2) years of professional experience working in a public parking or municipal traffic/transportation program. Other Qualifications Desirable Qualifications Licenses or Certifications: Possession of a valid California Driver’s License may be required. Previous experience managing a municipal parking program Knowledge and understanding of Federal, State and local laws, rules and regulations pertaining to parking and transportation policies and programs Experience working within in a complex political environment and an understanding of political decision-making processes Knowledge and understanding of advanced practices, trends and technologies within the transportation and parking industry Effective communicator, capable of developing strong partnerships and working relationships with management, peers, staff, Council staff and community groups Strong analytical, managerial and leadership skills The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices including management of transportation and parking programs, technical research and data analysis, Citywide and departmental procedures/policies and federal and state rules and regulations. Decision Making - Identifies and understands issues, problems, and opportunities; uses effective approaches for choosing a course of action or developing appropriate solutions. Analytical Thinking - Approaching a problem or situation by using a logical, systematic, sequential approach. Collaboration - Develops networks and builds alliances; engages in cross-functional activities. Communication Skills - Communicates and listens effectively and responds in a timely, effective, positive and respectful manner; written reports and correspondence are accurate, complete, current, well-organized, legible, concise, neat, and in proper grammatical form responds to statements and comments of others in a way that reflects understanding of the content and the accompanying emotion; asks clarifying questions to assure understanding of what the speaker intended, and ensures consistent communication takes place within area of responsibility. Fiscal Management - Understands the relationship of the budget and resources to the strategic plan; complies with administrative controls over funds, contracts, and procurements. Management - Evaluates priorities to ensure the 'true' top priorities are handled satisfactorily; sets clear goals for the employees and the work unit. Selection Process: The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job specific questions. You must answer all questions specific to your position interest to be considered or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews. This recruitment is open-until-filled with priority screening taking place on 10/07/2024. If you have questions about the duties of these positions, the selection or hiring processes, please contact Cyrus Castillo at cyrus.castillo@sanjoseca.gov. Job Specific/Desirable Qualification Questions: This recruitment is for up to three (3) Parking and Ground Transportation Administrator positions, please indicate which position(s) you are interested in: On-Street Vehicle Abatement PGTA On-Street Enforcement PGTA Off-Street Operations PGTA You must answer the required questions as well as any position specific question(s) for each PGTA position you are interested in applying for. Required Questions for all PGTA Positions: Please describe your experience in increasingly responsible staff analytic or professional administrative experience, including two (2) years of experience in management of a comprehensive public parking program or in a similar contract management or airport ground transportation position. Please include where you obtain this experience and how many years of experience. Describe your experience in working with members of the public and internal stakeholder to address and resolve customer service issues. Please describe your experience in detail in making data-driven decisions related to a program or service. Please describe the program and/or service you worked on and include information on what data was collected and analyzed and how the data analysis helped in framing managerial decisions. Required Questions for On-Street Vehicle Abatement PGTA Please describe your experience implementing new programs, establishing program service levels, creating Standard Operating Procedures, documenting program progress, and reporting out on deliverables and outcomes. Please describe your experience in managing parking enforcement program activities, including program details and your understanding of vehicle abatement processes and local/state regulations. Required Questions for On-Street Enforcement PGTA Please describe your experience in detail managing operations of an on-street parking enforcement and/or meter program. Please include a detailed description of operational and managerial responsibilities. Describe your experience in supervising and managing the work of a multi-person staffing unit, including your role in recruiting, training, and evaluating employees. Required Questions for Off-Street Parking Operations PGTA Please describe your experience in detail managing an off-street parking program which served the general public, either as the employee of a public agency or as the employee of a private parking operator. Please include a detailed description of operational and managerial responsibilities including reporting and auditing, total contract or budget amount you managed, and your experience with Parking Access and Revenue Control Systems operating and reporting systems. Please describe your experience managing or coordinating parking during special events. Please include your role and responsibilities and a description of the types of events. Additional Information: Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application. Please note that applications are currently not accepted through CalOpps or any other third party job board application system. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application. The City of San Jose offers a wide range of core health benefits including Medical, Dental, Vision, Employee Assistance Program, Life Insurance, Disability, and Savings Plans. Please visit the City's benefits page for detailed information on coverage, cost, and dependent coverage. For information on the City’s Retirement Plan(pension for full-time employees), please visit the Office of Retirement Services website . You will be able to view information based on different Sworn/Federated job classification. In additional to the benefits above, there is an additional perks site to explore further benefits of working for the City of San Jose like paid leave, educational reimbursements, and holiday pay are specific to the job classification and union membership. Closing Date/Time: Continuous
Sonoma County, CA
Santa Rosa, California, United States
Position Information THE COUNTY OF SONOMA INVITES YOUR INTEREST IN THE POSITION OF ASSISTANT COUNTY ADMINISTRATOR The annual salary for the Assistant County Administrator is $235,072-$285,726, depending upon experience. Please click here to view our color brochure. Nestled in the heart of Northern California Wine Country, Sonoma County is the largest county in the North Bay region of the San Francisco Bay Area, covering over 1,600 square miles. It is located in the northernmost part of the Bay Area, about 30 miles north of San Francisco, and is bordered by the Pacific Ocean to the west, Marin County and San Pablo Bay to the south, and Solano, Napa, and Lake Counties to the east. Sonoma County is known for amazing wines and legendary vineyards, as well as organic produce and sustainable farming. The county is also home to the scenic Russian River, a popular tourist destination where residents and visitors enjoy kayaking, canoeing, fishing, and swimming. Encompassing nine cities and five federally recognized tribes, more than a third of Sonoma County’s almost 500,000 residents live in the City of Santa Rosa, the county seat, and a quarter in unincorporated areas. Downtown areas such as Santa Rosa, Petaluma, Sonoma, Healdsburg, and Guerneville offer a mix of historic architecture, boutique shopping, and gourmet dining, providing a small-town feel with modern amenities. Festivals, farmers' markets, and cultural events celebrate local talent and traditions. The county enjoys a diverse economy that includes agriculture, a world-class wine region, technology, healthcare, tourism, manufacturing, craft brewing, retail, and professional services. While the latest census data shows that Sonoma County’s proportion of white residents remains higher than the national average, the share of residents who identify as Hispanic or Latino also ranks higher than the national average, making up more than a quarter of residents (29% in 2022). 37% of County residents identify as Black, Indigenous, and People of Color. Education levels in Sonoma County exceed the national average and the county’s public school system ranks considerably high within the state, including innovative charter schools and high-quality secondary education options at Santa Rosa Junior College and Sonoma State University. In 2022, the median household income in Sonoma County was $99,266. Although home prices reflect the value of living in an area that offers abundant amenities, the prices of Sonoma County homes remain among the more affordable in the greater Bay Area. Visit http://www.sonomacounty.ca.gov and https://sonomacountyconnections.org for additional information about Sonoma County—the place to live, work, and build your career legacy. The Organization Named by Forbes Magazine as one of America’s 500 Best Midsized Employers the last three years in a row, one of only two government agencies in California to make the 2024 list, the County of Sonoma has a mission to enrich the quality of life in Sonoma County through superior public services. Sonoma County is a general law county. The primary governing body is the Sonoma County Board of Supervisors, which consists of five members elected by the residents of their respective districts on a nonpartisan basis. These supervisors serve four-year terms, during which they are responsible for making policy decisions, adopting budgets, overseeing the County's departments and agencies, and discussing and deciding on matters ranging from public safety to infrastructure development. The Board of Supervisors is fully committed to a mission and vision that values high-quality services to support and enrich the community, strong leadership, engaged citizen participation, transparency and accuracy in information, and efficient and fiscally sustainable government. The Sonoma County 2021-2026 Strategic Plan is based on the following pillars: Climate Action and Resilience, Healthy and Safe Communities, Racial Equity and Social Justice, Resilient Infrastructure, and Organizational Excellence. For more information, visit www.socostrategicplan.org . The County provides a full range of services to the community through 27 departments and agencies. The fiscal year 2024-2025 budget is approximately $2.46 billion, with 4,462 full-time equivalent (FTE) staff positions. The County Administrator’s Office The County Administrator's Office (CAO) team promotes a sustainable and equitable future for the community by making collaborative, transparent, and informed policy recommendations to the Board of Supervisors. Major activities of the Office include budget preparation, acting as Clerk to the Board of Supervisors, Board meeting agenda preparation, executing Board direction, labor negotiations, management and support of departments and agency leaders, legislative affairs, fiscal and programmatic assessments, community outreach and public information, providing oversight of the preparation of the Capital Improvement Program, climate action, special projects, and the monitoring of the Strategic Plan initiatives’ progress. In serving the Board and the public, the Office manages a high volume of diverse and exciting work, often pivoting quickly between projects. In May 2024, the Board approved transitioning from a County Administrator to a County Executive administrative governance model, where the County Executive became responsible for day-to-day oversight and supervision of almost all non-elected department-agency heads/directors, except where otherwise provided by state law. This brings the Office’s authority, which varies in responsibilities among departments/agencies, to supporting 17 County leaders. The CAO team's current focus is effectively facilitating this transition, which brings opportunities for increased operational efficiencies, and effectiveness, as well as improvements to the overall coordination, collaboration, teamwork, and consistency throughout the organization. The recent addition of this second Assistant County Administrator position will enable the County Executive to provide greater support to the various County leaders. The Office’s fiscal year 2024-2025 budget is $22.1 million, with a staffing component of 80 full-time equivalent team members. The department leadership team includes the County Executive, two Assistant County Administrators, two Deputy County Administrators, the Chief Deputy Clerk of the Board, the County Communications Manager, and the Climate Action & Resiliency Director. For additional information, visit www.sonoma-county.org . The Position The Assistant County Administrator plays a critical role on the County’s leadership team by assisting the County Executive in making major financial, administrative, and policy recommendations to the Board, as well as conducting or directing special projects and the analysis of public policy issues that are complex, difficult, and often of a sensitive nature. Additionally, the incumbent hired into this position will handle the day-to-day operational support of County departments/agencies as well as share in the responsibility of managing the County Administrator’s department operations and staff. The Assistant County Administrator will champion and implement improvements to County systems that help bring consistency and collaboration throughout the organization, serve as a key and visible partner to local governments and partners, and may represent the County and its community-serving functions. The wide breadth of County functions and the complexity of the County’s budget, combined with the legal, legislative, and operational complexities within the various departments, special districts, and agencies, make this role especially appealing to proven executives who enjoy an active and central position in a fast-paced, supportive, and energizing team environment. The Ideal Candidate The ideal candidate for this position is a confident, dynamic, enthusiastic, positive, gracious, tenured, service-oriented leader with a passion for learning, innovation, continuous improvement, and delivering results. They like to rise to a challenge individually and be part of a team. Someone committed to a culture of innovation, trust, accountability, transparency, shared purpose, cohesion, collaboration, and putting forward their best work is desired. A standout candidate can strategically lead, communicate effectively, adeptly oversee policy, systems, and fiscal priorities, demonstrate strong political acumen, proactively solve problems, and seek and lead executing solutions. They are naturally accountable, know how to set clear expectations and deliver results, are willing to roll up their sleeves, get the work done, and take responsibility when needed. Moreover, genuine collaboration and teamwork are easy for them to achieve. They are committed to championing a “one County” perspective and leading organizational change to break down silos. The ideal candidate also has excellent written and verbal communication skills and the ability to effectively facilitate and mediate groups. Candidates should possess extensive public administration and management knowledge, familiarity with county government organization and functions, their relationship to federal, state, and municipal governments, as well as demonstrated legislative experience. The Assistant County Administrator will also recognize and champion the County’s diversity, vibrant cultures, populations, visions, and varied communities across all demographics and socio-economic levels to advance its mission of enriching the quality of life in Sonoma County through superior public services. The minimum qualifications for this position typically include a bachelor’s degree in business administration, public administration, management, finance, economics, or accounting, and five years of increasingly responsible experience in a private or governmental agency with responsibility in administration or financial analysis, including systems, procedures, and program evaluation. Additional qualifying experience may be substituted for the college education on a year-for-year basis. At least two years of experience in a responsible executive-level administrative or management capacity with a governmental/public sector agency, including supervising professional-level staff, is required. The most qualified and desirable candidates will possess an executive management background that includes at least five years in the capacity of County Administrator, Assistant/Deputy County Administrator, County Department Head, Assistant/Deputy Department Head, City Manager, Assistant/Deputy City Manager, or a related position within a complex and challenging public sector environment. What We Offer The annual salary range for the Assistant County Administrator is $235,072 - $285,726, depending upon experience. In addition, the County of Sonoma provides a robust benefits package. Benefits described herein do not represent a contract and may be changed without notice. Paid Time Off - Competitive vacation accrual and additional management leave annually; 12 paid holidays and an additional 8 floating holiday hours per year; generous sick leave accruals. Health Benefits - A range of health plans with several options, in which the premium benefits cover 100% of the employee's cost; dental, vision, disability, life insurance, wellness and professional development, and more. Retiremen t - County Employees Retirement Law of 1937, which has reciprocity with other public retirement systems. Retirement is fully integrated with Social Security. New employees, as defined and eligible, will be PEPRA plan members and receive a 2.5% at 67 formula, or those individuals who meet certain criteria, including establishing reciprocity eligibility, will be Legacy plan members and receive 3% at 60. For more information about reciprocity, please visit Sonoma County Employees’ Retirement Association website at https://scretire.org/ Incentive Retirement Saving Plan - A defined contribution 401(a) plan; a 3% County “foundation” contribution and voluntary IRS 457 plan Pre-Tax employee contribution up to IRS annual maximum, plus a 100% County match of employee contribution deposit into the 401(a) account (up to 1% of base salary). Post-Retirement Medical - County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Relocation Reimbursement - Reimbursement may be authorized for the successful candidate. Cell Phone Stipend - Optional monthly stipend of $50/month (if not assigned a County-issued phone). Employee Assistance Program - County offered at no employee cost. Hybrid Work Policy - The County Administrator’s Office team members are allowed a maximum of 2 days/week of remote work. While flexible work arrangements are acceptable as needed, this position is expected to be onsite most of the time. Additional details on employment for management employees may be found in the Salary Resolution here . Minimum Qualifications Experience: Any combination of experience which would provide the opportunity to acquire the knowledge and abilities listed. Normally, five years of progressively responsible experience in a private or governmental agency with responsibilities in administration or financial analysis, including systems, procedures and programs evaluation, including two years of experience in a responsible administrative or management capacity with a governmental agency including the supervision of professional level staff. Education: Academic course work which directly relates to the knowledge and abilities listed. Normally, graduation from an accredited college or university with a degree in business administration, public administration, management, finance, economics, or accounting, would provide the knowledge and abilities. Additional qualifying experience may be substituted for the college education on a year-for-year basis. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Knowledge, Skills, and Abilities Extensive knowledge of: the principles and practices of public administration, organization and management; County government organization and functions and their relationship to federal, state and municipal governments; research methodology, report writing and basic statistics; written and oral communications, language mechanics, syntax and English composition. Extensive knowledge and ability to: interpret the laws, rules and regulations governing the operation of County government. Considerable knowledge of: group dynamics as it relates to public organizations; modern office methods and procedures; principles and practices of supervision; principles and practices of employee relations. Ability to: effectively assemble, organize and present, in either written or oral form, the logical conclusions and sound recommendations resulting from the analysis of administrative, financial, factual, or other information derived from a variety of sources; develop, organize and effectively coordinate programs and activities; exercise responsibility, initiative, ingenuity, independent analysis and judgment in solving highly specialized administrative and management problems; analyze complex budgets and fiscal practices of County departments; understand, interpret and apply provisions of applicable laws, ordinances, rules, regulations, and operating procedures; orient, train, supervise and evaluate subordinate staff; analyze situations and take appropriate courses of action; perform data collection, interpretation and evaluation pertaining to administrative, fiscal and management matters; use principles of inductive and deductive reasoning to validate conclusions and recommendations; utilize sound judgment, tactfulness, persuasion and authority in relationships with subordinates, County officials, administrative personnel, and the general public; respond in a timely and flexible manner to requests by the Board of Supervisors. Selection Procedure & Some Helpful Tips When Applying The information contained in the application and responses to the supplemental questions will be evaluated and taken into consideration throughout the employment process. Applicants should list all employers and positions held within the last ten years in the work history section of the application and be as thorough as possible when responding to the supplemental questions. Candidates must complete the supplemental questions at the end of this job announcement to be considered; please also upload/attach a resume and cover letter which articulates your experience, responsibilities, pertinent accomplishments, and why you are interested in the position to your application. This is a position in the classified service. Therefore, an application screening will be conducted to evaluate satisfaction of minimum qualifications. Candidates considered most qualified from the application screening will be invited to a Panel Interview. The most appropriate candidates from the Panel Interview will be forwarded for a Final Selection Interview with the County Executive. SELECTION PROCESS & KEY TENTATIVE DATES Accepting application materials through October 10, 2024 Panel Interviews - October 29, 2024 Final Selection Interviews with County Executive - October 30, 2024 Please be mindful of the planned timeframe. Although it may be subject to change, it would be wise to plan availability around these dates and submit application materials as early as possible. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. TO APPLY To apply for this exciting and special career opportunity, please go to www.yourpath2sonomacounty.org to submit an online job application, including a resume and cover letter that articulates your experience, responsibilities, pertinent accomplishments, and why you are interested in the position, as well as respond to the supplemental questions. The filing deadline is Thursday, October 10, 2024, by 11:59PM. Please do not hesitate to contact Danielle Noble, Executive Recruiter with Peckham & McKenney, toll-free at (866) 912-1919 if you have any questions regarding this position or the recruitment process. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choose from nine health plans (three HMOs, three deductible HMOs, and three HSA-qualifying plans) with a generousCounty contribution to the premium (the contribution amount varies by bargaining unit). For more information, please see the appropriate MOU. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 10/10/2024 11:59 PM Pacific
Aug 30, 2024
Full Time
Position Information THE COUNTY OF SONOMA INVITES YOUR INTEREST IN THE POSITION OF ASSISTANT COUNTY ADMINISTRATOR The annual salary for the Assistant County Administrator is $235,072-$285,726, depending upon experience. Please click here to view our color brochure. Nestled in the heart of Northern California Wine Country, Sonoma County is the largest county in the North Bay region of the San Francisco Bay Area, covering over 1,600 square miles. It is located in the northernmost part of the Bay Area, about 30 miles north of San Francisco, and is bordered by the Pacific Ocean to the west, Marin County and San Pablo Bay to the south, and Solano, Napa, and Lake Counties to the east. Sonoma County is known for amazing wines and legendary vineyards, as well as organic produce and sustainable farming. The county is also home to the scenic Russian River, a popular tourist destination where residents and visitors enjoy kayaking, canoeing, fishing, and swimming. Encompassing nine cities and five federally recognized tribes, more than a third of Sonoma County’s almost 500,000 residents live in the City of Santa Rosa, the county seat, and a quarter in unincorporated areas. Downtown areas such as Santa Rosa, Petaluma, Sonoma, Healdsburg, and Guerneville offer a mix of historic architecture, boutique shopping, and gourmet dining, providing a small-town feel with modern amenities. Festivals, farmers' markets, and cultural events celebrate local talent and traditions. The county enjoys a diverse economy that includes agriculture, a world-class wine region, technology, healthcare, tourism, manufacturing, craft brewing, retail, and professional services. While the latest census data shows that Sonoma County’s proportion of white residents remains higher than the national average, the share of residents who identify as Hispanic or Latino also ranks higher than the national average, making up more than a quarter of residents (29% in 2022). 37% of County residents identify as Black, Indigenous, and People of Color. Education levels in Sonoma County exceed the national average and the county’s public school system ranks considerably high within the state, including innovative charter schools and high-quality secondary education options at Santa Rosa Junior College and Sonoma State University. In 2022, the median household income in Sonoma County was $99,266. Although home prices reflect the value of living in an area that offers abundant amenities, the prices of Sonoma County homes remain among the more affordable in the greater Bay Area. Visit http://www.sonomacounty.ca.gov and https://sonomacountyconnections.org for additional information about Sonoma County—the place to live, work, and build your career legacy. The Organization Named by Forbes Magazine as one of America’s 500 Best Midsized Employers the last three years in a row, one of only two government agencies in California to make the 2024 list, the County of Sonoma has a mission to enrich the quality of life in Sonoma County through superior public services. Sonoma County is a general law county. The primary governing body is the Sonoma County Board of Supervisors, which consists of five members elected by the residents of their respective districts on a nonpartisan basis. These supervisors serve four-year terms, during which they are responsible for making policy decisions, adopting budgets, overseeing the County's departments and agencies, and discussing and deciding on matters ranging from public safety to infrastructure development. The Board of Supervisors is fully committed to a mission and vision that values high-quality services to support and enrich the community, strong leadership, engaged citizen participation, transparency and accuracy in information, and efficient and fiscally sustainable government. The Sonoma County 2021-2026 Strategic Plan is based on the following pillars: Climate Action and Resilience, Healthy and Safe Communities, Racial Equity and Social Justice, Resilient Infrastructure, and Organizational Excellence. For more information, visit www.socostrategicplan.org . The County provides a full range of services to the community through 27 departments and agencies. The fiscal year 2024-2025 budget is approximately $2.46 billion, with 4,462 full-time equivalent (FTE) staff positions. The County Administrator’s Office The County Administrator's Office (CAO) team promotes a sustainable and equitable future for the community by making collaborative, transparent, and informed policy recommendations to the Board of Supervisors. Major activities of the Office include budget preparation, acting as Clerk to the Board of Supervisors, Board meeting agenda preparation, executing Board direction, labor negotiations, management and support of departments and agency leaders, legislative affairs, fiscal and programmatic assessments, community outreach and public information, providing oversight of the preparation of the Capital Improvement Program, climate action, special projects, and the monitoring of the Strategic Plan initiatives’ progress. In serving the Board and the public, the Office manages a high volume of diverse and exciting work, often pivoting quickly between projects. In May 2024, the Board approved transitioning from a County Administrator to a County Executive administrative governance model, where the County Executive became responsible for day-to-day oversight and supervision of almost all non-elected department-agency heads/directors, except where otherwise provided by state law. This brings the Office’s authority, which varies in responsibilities among departments/agencies, to supporting 17 County leaders. The CAO team's current focus is effectively facilitating this transition, which brings opportunities for increased operational efficiencies, and effectiveness, as well as improvements to the overall coordination, collaboration, teamwork, and consistency throughout the organization. The recent addition of this second Assistant County Administrator position will enable the County Executive to provide greater support to the various County leaders. The Office’s fiscal year 2024-2025 budget is $22.1 million, with a staffing component of 80 full-time equivalent team members. The department leadership team includes the County Executive, two Assistant County Administrators, two Deputy County Administrators, the Chief Deputy Clerk of the Board, the County Communications Manager, and the Climate Action & Resiliency Director. For additional information, visit www.sonoma-county.org . The Position The Assistant County Administrator plays a critical role on the County’s leadership team by assisting the County Executive in making major financial, administrative, and policy recommendations to the Board, as well as conducting or directing special projects and the analysis of public policy issues that are complex, difficult, and often of a sensitive nature. Additionally, the incumbent hired into this position will handle the day-to-day operational support of County departments/agencies as well as share in the responsibility of managing the County Administrator’s department operations and staff. The Assistant County Administrator will champion and implement improvements to County systems that help bring consistency and collaboration throughout the organization, serve as a key and visible partner to local governments and partners, and may represent the County and its community-serving functions. The wide breadth of County functions and the complexity of the County’s budget, combined with the legal, legislative, and operational complexities within the various departments, special districts, and agencies, make this role especially appealing to proven executives who enjoy an active and central position in a fast-paced, supportive, and energizing team environment. The Ideal Candidate The ideal candidate for this position is a confident, dynamic, enthusiastic, positive, gracious, tenured, service-oriented leader with a passion for learning, innovation, continuous improvement, and delivering results. They like to rise to a challenge individually and be part of a team. Someone committed to a culture of innovation, trust, accountability, transparency, shared purpose, cohesion, collaboration, and putting forward their best work is desired. A standout candidate can strategically lead, communicate effectively, adeptly oversee policy, systems, and fiscal priorities, demonstrate strong political acumen, proactively solve problems, and seek and lead executing solutions. They are naturally accountable, know how to set clear expectations and deliver results, are willing to roll up their sleeves, get the work done, and take responsibility when needed. Moreover, genuine collaboration and teamwork are easy for them to achieve. They are committed to championing a “one County” perspective and leading organizational change to break down silos. The ideal candidate also has excellent written and verbal communication skills and the ability to effectively facilitate and mediate groups. Candidates should possess extensive public administration and management knowledge, familiarity with county government organization and functions, their relationship to federal, state, and municipal governments, as well as demonstrated legislative experience. The Assistant County Administrator will also recognize and champion the County’s diversity, vibrant cultures, populations, visions, and varied communities across all demographics and socio-economic levels to advance its mission of enriching the quality of life in Sonoma County through superior public services. The minimum qualifications for this position typically include a bachelor’s degree in business administration, public administration, management, finance, economics, or accounting, and five years of increasingly responsible experience in a private or governmental agency with responsibility in administration or financial analysis, including systems, procedures, and program evaluation. Additional qualifying experience may be substituted for the college education on a year-for-year basis. At least two years of experience in a responsible executive-level administrative or management capacity with a governmental/public sector agency, including supervising professional-level staff, is required. The most qualified and desirable candidates will possess an executive management background that includes at least five years in the capacity of County Administrator, Assistant/Deputy County Administrator, County Department Head, Assistant/Deputy Department Head, City Manager, Assistant/Deputy City Manager, or a related position within a complex and challenging public sector environment. What We Offer The annual salary range for the Assistant County Administrator is $235,072 - $285,726, depending upon experience. In addition, the County of Sonoma provides a robust benefits package. Benefits described herein do not represent a contract and may be changed without notice. Paid Time Off - Competitive vacation accrual and additional management leave annually; 12 paid holidays and an additional 8 floating holiday hours per year; generous sick leave accruals. Health Benefits - A range of health plans with several options, in which the premium benefits cover 100% of the employee's cost; dental, vision, disability, life insurance, wellness and professional development, and more. Retiremen t - County Employees Retirement Law of 1937, which has reciprocity with other public retirement systems. Retirement is fully integrated with Social Security. New employees, as defined and eligible, will be PEPRA plan members and receive a 2.5% at 67 formula, or those individuals who meet certain criteria, including establishing reciprocity eligibility, will be Legacy plan members and receive 3% at 60. For more information about reciprocity, please visit Sonoma County Employees’ Retirement Association website at https://scretire.org/ Incentive Retirement Saving Plan - A defined contribution 401(a) plan; a 3% County “foundation” contribution and voluntary IRS 457 plan Pre-Tax employee contribution up to IRS annual maximum, plus a 100% County match of employee contribution deposit into the 401(a) account (up to 1% of base salary). Post-Retirement Medical - County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Relocation Reimbursement - Reimbursement may be authorized for the successful candidate. Cell Phone Stipend - Optional monthly stipend of $50/month (if not assigned a County-issued phone). Employee Assistance Program - County offered at no employee cost. Hybrid Work Policy - The County Administrator’s Office team members are allowed a maximum of 2 days/week of remote work. While flexible work arrangements are acceptable as needed, this position is expected to be onsite most of the time. Additional details on employment for management employees may be found in the Salary Resolution here . Minimum Qualifications Experience: Any combination of experience which would provide the opportunity to acquire the knowledge and abilities listed. Normally, five years of progressively responsible experience in a private or governmental agency with responsibilities in administration or financial analysis, including systems, procedures and programs evaluation, including two years of experience in a responsible administrative or management capacity with a governmental agency including the supervision of professional level staff. Education: Academic course work which directly relates to the knowledge and abilities listed. Normally, graduation from an accredited college or university with a degree in business administration, public administration, management, finance, economics, or accounting, would provide the knowledge and abilities. Additional qualifying experience may be substituted for the college education on a year-for-year basis. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Knowledge, Skills, and Abilities Extensive knowledge of: the principles and practices of public administration, organization and management; County government organization and functions and their relationship to federal, state and municipal governments; research methodology, report writing and basic statistics; written and oral communications, language mechanics, syntax and English composition. Extensive knowledge and ability to: interpret the laws, rules and regulations governing the operation of County government. Considerable knowledge of: group dynamics as it relates to public organizations; modern office methods and procedures; principles and practices of supervision; principles and practices of employee relations. Ability to: effectively assemble, organize and present, in either written or oral form, the logical conclusions and sound recommendations resulting from the analysis of administrative, financial, factual, or other information derived from a variety of sources; develop, organize and effectively coordinate programs and activities; exercise responsibility, initiative, ingenuity, independent analysis and judgment in solving highly specialized administrative and management problems; analyze complex budgets and fiscal practices of County departments; understand, interpret and apply provisions of applicable laws, ordinances, rules, regulations, and operating procedures; orient, train, supervise and evaluate subordinate staff; analyze situations and take appropriate courses of action; perform data collection, interpretation and evaluation pertaining to administrative, fiscal and management matters; use principles of inductive and deductive reasoning to validate conclusions and recommendations; utilize sound judgment, tactfulness, persuasion and authority in relationships with subordinates, County officials, administrative personnel, and the general public; respond in a timely and flexible manner to requests by the Board of Supervisors. Selection Procedure & Some Helpful Tips When Applying The information contained in the application and responses to the supplemental questions will be evaluated and taken into consideration throughout the employment process. Applicants should list all employers and positions held within the last ten years in the work history section of the application and be as thorough as possible when responding to the supplemental questions. Candidates must complete the supplemental questions at the end of this job announcement to be considered; please also upload/attach a resume and cover letter which articulates your experience, responsibilities, pertinent accomplishments, and why you are interested in the position to your application. This is a position in the classified service. Therefore, an application screening will be conducted to evaluate satisfaction of minimum qualifications. Candidates considered most qualified from the application screening will be invited to a Panel Interview. The most appropriate candidates from the Panel Interview will be forwarded for a Final Selection Interview with the County Executive. SELECTION PROCESS & KEY TENTATIVE DATES Accepting application materials through October 10, 2024 Panel Interviews - October 29, 2024 Final Selection Interviews with County Executive - October 30, 2024 Please be mindful of the planned timeframe. Although it may be subject to change, it would be wise to plan availability around these dates and submit application materials as early as possible. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. TO APPLY To apply for this exciting and special career opportunity, please go to www.yourpath2sonomacounty.org to submit an online job application, including a resume and cover letter that articulates your experience, responsibilities, pertinent accomplishments, and why you are interested in the position, as well as respond to the supplemental questions. The filing deadline is Thursday, October 10, 2024, by 11:59PM. Please do not hesitate to contact Danielle Noble, Executive Recruiter with Peckham & McKenney, toll-free at (866) 912-1919 if you have any questions regarding this position or the recruitment process. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choose from nine health plans (three HMOs, three deductible HMOs, and three HSA-qualifying plans) with a generousCounty contribution to the premium (the contribution amount varies by bargaining unit). For more information, please see the appropriate MOU. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 10/10/2024 11:59 PM Pacific
Irvine Ranch Water District, CA
Irvine, California, United States
General Description Irvine Ranch Water District is currently accepting applications for a Senior Automation System Administrator in our Automation Department. Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is 8:00 AM on Monday, August 26, 2024. Qualified candidates are encouraged to submit applications early. Candidates who submit applications after the first review deadline are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review deadline. The District Irvine Ranch Water District (IRWD) is a progressive, values-driven agency, with an international reputation for its leading-edge financial management practices, water recycling program, water use efficiency practices, water banking, urban runoff treatment, and energy generation and storage. Established in 1961 as a California Water District under the provisions of the California Water Code, IRWD is an independent special district serving central Orange County. IRWD provides high-quality drinking water, reliable sewage collection and treatment, ground-breaking recycled water programs, and environmentally sound urban runoff treatment to its customers. As an independent, not-for-profit public agency, IRWD is governed by a publicly elected five-member Board of Directors. The Board is responsible for the District's policies and decision-making. Day-to-day operations are supervised by the General Manager. Additional information can be found at the District's website: www.IRWD.com. The Position The Senior Automation System Administrator plays a crucial role in overseeing Automation projects, system integration, lifecycle management, architectural design, and standards development. This multifaceted position entails leading system integrators and contractors, as well as supervising Automation Programmers. Additionally, it involves coordinating with stakeholders across various departments to execute projects to maintain and enhance the Automation Infrastructure. Key responsibilities include developing project proposals, managing contractors, coordinating system changes with Operations, and integrating business, technical, process, and compliance requirements into Automation Systems to improve efficiency, security, and reliability. Summary of Duties Leading Automation Programmers: Lead, supervise, train, develop and oversee Automation Programmers, providing guidance, assigning work, and oversee the day-to-day performance of employees to ensure high performance and customer-service oriented work environment. Integration of Business, Technical, Process, and Compliance Requirements: Collaborate with stakeholders to understand business objectives, technical constraints, process, and compliance requirements. Incorporate these considerations into project development and specifications for the Automation Systems. Lifecycle Management: Oversee the entire lifecycle, replacement, and upgrade of software and hardware of Automation Infrastructure, from conceptualization, design, development, installation, deployment, witness testing, commissioning, startup, training, operating, maintenance, and patching to decommissioning. Incorporate elements from ISA112 SCADA System Lifecycle. Lifecycle Roadmap: Initiate and manage capital replacement projects for aging or obsolete automation technology and infrastructure, prioritizing projects based on lifecycle assessment and business needs. Collaborate with Engineering, Operations, Maintenance Departments, and stakeholders on capital projects, ensuring alignment with organizational long-term goals and objectives. Project Management: Develop project proposals encompassing cost estimates, scope of work, deliverables, timelines, and resource requirements. Present proposals to management for approval and act as a Project Manager to oversee the execution of approved projects. Managing System Integrators and Contractors: Assume responsibility for overseeing system integrators and contractors throughout all phases, from selection and onboarding to execution and project completion. Provide technical training on automation standards, procedures, requirements, and guidelines to staff, system integrators, and contractors . Ensure system integrators and contractors have sufficient competence and training before granting work authorization in the production environment. Coordinate with Operations to obtain authorization to proceed with any changes that may impact the availability of the Automation System. For projects executed by the Engineering Department, provide technical support and coordinate closely between the Engineering team and system integrators to ensure alignment with the schedule and project requirements throughout various phases of the project. Architectural Design and Standards Development: Continuously assess and enhance standards and specifications to align with evolving business, process, compliance, technical, and cybersecurity requirements to ensure that the Automation Infrastructure remains up to date with industry standards and best practices. Lead Automation Programmers in implementing the most recent industry standards and best practices to formulate the SCADA Master plan and long-term strategic plan, encompassing system architecture, control narratives, operational philosophy, programming standards, graphical user interface standards, procedures, and guidelines for SCADA, PLC, and communication systems. Security and Compliance: Collaborate with Cybersecurity Analyst to evaluate and implement robust security measures and protocols to safeguard Automation systems against cyber threats and ensure compliance with relevant regulations and standards. Optimization Strategies: Develop and implement optimization strategies to enhance the efficiency, reliability, and performance of the Automation System. Utilize data analysis techniques to identify areas for improvement and lead Automation Programmers to implement targeted solutions to optimize control processes. Root Cause Analysis: Conduct root cause analysis for system failures or performance issues. Collaborate with relevant stakeholders to determine the underlying causes and develop strategies to prevent recurrence. Success Criteria and Performance Metrics: Define success criteria and key performance indicators (KPIs) for projects, ensuring alignment with organizational goals and objectives. Establish metrics to measure project success, such as project delivery timelines, budget adherence, system uptime, and user satisfaction. Regularly monitor and evaluate project performance against established metrics, identifying areas for improvement and implementing corrective actions as necessary. Continuous Improvement: Stay abreast of emerging technologies, trends, and best practices in SCADA systems and automation lifecycle management. Identify opportunities for process improvements and efficiency gains. Additional Requirements: After-hours accessibility will be required as needed to meet District needs. Perform other duties and responsibilities as assigned. Qualifications Education: A combination of education and experience equivalent to a bachelor’s degree in engineering, computer science, automation control system integration, or a related field. For degrees obtained outside the U.S., an official equivalency evaluation is required. Experience: Minimum of five (5) years of experience with Automation/SCADA systems and a minimum of two (2) years of supervisory experience, preferably in the water and wastewater industry required. Proficiency in SCADA software platforms such as Wonderware or Ignition. Proficiency in Schneider Modicon PLC and its associated software, including ProWORX NxT, Schneider Electric Control Expert (formerly Unity Pro), and Concept. Strong understanding of automation systems, PLCs, RTUs, HMIs, and communication protocols (e.g., Modbus). Solid knowledge of cybersecurity principles and practices, especially as related to SCADA systems. Excellent problem-solving skills and the ability to troubleshoot complex technical issues. Strong communication, collaboration, and leadership skills. License/Certifications: A valid California driver's license is required. Relevant certifications: ISA Certified Automation Professional, CompTIA Security+, Project Management Professional (PMP) are a plus. Additional Information IRWD Corporate Values Irvine Ranch Water District believes that its values drive the character, culture, and capacity of our organization. IRWD was built on values, and we weave them into the fabric of everything we do. Values are the ingredients in our recipe for both institutional and individual success. They are a code of conduct to promote positive outcomes for others and ourselves. They are more than words on a wall or a website. We live by them every day. We pledge to keep them relevant in an ever-changing world. IRWD's employees enjoy working in a safe, supportive, and nurturing environment where they form strong bonds with fellow employees. To ensure effective communication and promote a collaborative team environment, employees report to work each day in the office or in the field, depending on their positions. The physical and mental demands described below are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Language Ability and Interpersonal Communication Ability to communicate effectively with all levels of office/field employees and management. Represent District in a professional manner when dealing with outside suppliers and customers. Ability to explain, demonstrate and clarify to others within well-established policies, procedures and standards, as well as the ability to follow specific instructions and respond to simple and difficult requests from others. Mathematical Ability Ability to add, subtract, multiply, and divide and calculate percentages, fractions and decimals. Ability to convert water equivalents. Technology Ability Proficient with the use of MS Office Suite (Word, Excel, PowerPoint). Keyboarding abilities sufficient to perform the job. Judgment and Situational Reasoning Ability Ability to use good judgment in performing influence functions such as supervising, managing, leading, teaching and directing assigned staff. Ability to use good judgment in decision making with customers. Physical Requirements Regularly required to sit, walk, bend, stand and stoop. Occasionally required to lift up to 50 lbs. Environmental Adaptability Ability to work in an environment that may expose employees to toxic or other materials in the field. Exposure to elements of the weather and animals. Disaster Service Worker: In accordance with Government Code Section 3100, Irvine Ranch Water District employees, in the event of a disaster, are considered disaster service workers and may be asked to respond accordingly. IRWD offers a comprehensive benefits package for eligible employees and their eligible dependents. These benefits include the following: retirement benefits; medical, dental, vision, and life insurance; anda variety of other benefits. Benefits may vary based on employment status. This benefits overview is intended to be a summary, is not intended to be all-inclusive,and may not be applicable to all employees. Retirement Employees hired on or after January 1, 2013: The District, in compliance with the California Public Employees' Pension Reform Act of 2012 (PEPRA), implemented a third tier for new employees hired on or after January 1, 2013. New employees hired on or after January 1, 2013 who have not been in PERS membership or in membership with a reciprocal retirement system within 6 months of hire date will receive benefits under the California Public Employees Retirement System at a 2 percent at age 62 formula. This formula gradually increases to a maximum benefits of 2.5 percent at age 67. Final compensation calculations will be based on the highest three-year average of regular recurring pay. The District pays the employer's share of these costs. The employee share of the pension cost of 7.50% is paid in full by the employees hired under this formula. Employees hired on or after September 29, 2012 or "Classic" PERS members hired on or after January 1, 2013: On September 24, 2012, the IRWD Board of Directors approved the addition of a second tier to the CalPERS retirement benefits. New employees hired on or after September 29th through December 31, 2012, and employees hired on or after January 1, 2013 who have been in PERS membership or in membership with a reciprocal retirement system, will receive benefits under the California Public Employees Retirement System at 2 percent at age 60 formula. This formula gradually increases to a maximum benefit of 2.418% at age 63. The District pays the employer share of these costs and the employee share of the pension cost of 7% is paid in full by the employees hired under this formula. Final retirement compensation calculations are based on the highest three-year average of regular, recurring pay. IRWDdoes not participate or pay into Social Security except for the Medicare portion. Medical Insurance IRWD contracts with CalPERS for medical insurance coverage. Employees may elect coverage from a variety of PPO and HMO plans. The employee and District contribution for health insurance varies by plan.Coverage is effective the first day of the month following the date of hire. Dental Insurance IRWD contracts with Delta Dental for dental coverage.IRWD pays 100% of the premium for dental coverage for eligible employees and their eligible dependents. Coverage is effective the first day of the month following the date of hire. Vision Insurance IRWD contracts with the EyeMed for vision coverage. IRWD pays 100% of the premium for vision coverage for eligible employees and their eligible dependents. Coverage is effective the first day of the month following the date of hire. Life Insurance Elgible employees are provided with life insurance coverage equal to three or four times their annual salary, depending on their level of compensation. Eligible dependents are also covered for a flat benefit amount. Coverage is effective the first day of the month following the date of hire. Deferred Compensation Participation in adeferred compensation plan is available through Empower Retirement. Enrollment is voluntary and contributions are employee-paid and subject to IRS limits. The District matches employee contributions up to 3% of base pay after 1 year of employment. Paid Vacation Eligible employees begin accruing vacation benefits at the rate of 80 hours per year for the first 5 years of employment. Employees accrue 120 hours per year after 5 years of employment and 160 hours per year after 10 years of employment. Paid Holidays The District offers 11 scheduled paid holidaysplus one personal holiday per year. Sick Leave Eligible employees accrue 96 hours of sick leave annually. Flexible Spending Accounts Eligible employees may elect to participate in the District's Flex Advantage program. This program allows employees to deposit pre-tax dollars into special accounts to be used for a variety of purposes, including paying for qualified miscellaneous health care expenses and dependent care expenses. IRWD contracts with a third party administer to process payments from employee accounts using claim forms or a Flex Spending debit card. Educational Assistance The District will share in the pre-approved educational costs of tuition and books for employees who wish to attend college or take certification classes. Closing Date/Time: Continuous
Aug 09, 2024
Full Time
General Description Irvine Ranch Water District is currently accepting applications for a Senior Automation System Administrator in our Automation Department. Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is 8:00 AM on Monday, August 26, 2024. Qualified candidates are encouraged to submit applications early. Candidates who submit applications after the first review deadline are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review deadline. The District Irvine Ranch Water District (IRWD) is a progressive, values-driven agency, with an international reputation for its leading-edge financial management practices, water recycling program, water use efficiency practices, water banking, urban runoff treatment, and energy generation and storage. Established in 1961 as a California Water District under the provisions of the California Water Code, IRWD is an independent special district serving central Orange County. IRWD provides high-quality drinking water, reliable sewage collection and treatment, ground-breaking recycled water programs, and environmentally sound urban runoff treatment to its customers. As an independent, not-for-profit public agency, IRWD is governed by a publicly elected five-member Board of Directors. The Board is responsible for the District's policies and decision-making. Day-to-day operations are supervised by the General Manager. Additional information can be found at the District's website: www.IRWD.com. The Position The Senior Automation System Administrator plays a crucial role in overseeing Automation projects, system integration, lifecycle management, architectural design, and standards development. This multifaceted position entails leading system integrators and contractors, as well as supervising Automation Programmers. Additionally, it involves coordinating with stakeholders across various departments to execute projects to maintain and enhance the Automation Infrastructure. Key responsibilities include developing project proposals, managing contractors, coordinating system changes with Operations, and integrating business, technical, process, and compliance requirements into Automation Systems to improve efficiency, security, and reliability. Summary of Duties Leading Automation Programmers: Lead, supervise, train, develop and oversee Automation Programmers, providing guidance, assigning work, and oversee the day-to-day performance of employees to ensure high performance and customer-service oriented work environment. Integration of Business, Technical, Process, and Compliance Requirements: Collaborate with stakeholders to understand business objectives, technical constraints, process, and compliance requirements. Incorporate these considerations into project development and specifications for the Automation Systems. Lifecycle Management: Oversee the entire lifecycle, replacement, and upgrade of software and hardware of Automation Infrastructure, from conceptualization, design, development, installation, deployment, witness testing, commissioning, startup, training, operating, maintenance, and patching to decommissioning. Incorporate elements from ISA112 SCADA System Lifecycle. Lifecycle Roadmap: Initiate and manage capital replacement projects for aging or obsolete automation technology and infrastructure, prioritizing projects based on lifecycle assessment and business needs. Collaborate with Engineering, Operations, Maintenance Departments, and stakeholders on capital projects, ensuring alignment with organizational long-term goals and objectives. Project Management: Develop project proposals encompassing cost estimates, scope of work, deliverables, timelines, and resource requirements. Present proposals to management for approval and act as a Project Manager to oversee the execution of approved projects. Managing System Integrators and Contractors: Assume responsibility for overseeing system integrators and contractors throughout all phases, from selection and onboarding to execution and project completion. Provide technical training on automation standards, procedures, requirements, and guidelines to staff, system integrators, and contractors . Ensure system integrators and contractors have sufficient competence and training before granting work authorization in the production environment. Coordinate with Operations to obtain authorization to proceed with any changes that may impact the availability of the Automation System. For projects executed by the Engineering Department, provide technical support and coordinate closely between the Engineering team and system integrators to ensure alignment with the schedule and project requirements throughout various phases of the project. Architectural Design and Standards Development: Continuously assess and enhance standards and specifications to align with evolving business, process, compliance, technical, and cybersecurity requirements to ensure that the Automation Infrastructure remains up to date with industry standards and best practices. Lead Automation Programmers in implementing the most recent industry standards and best practices to formulate the SCADA Master plan and long-term strategic plan, encompassing system architecture, control narratives, operational philosophy, programming standards, graphical user interface standards, procedures, and guidelines for SCADA, PLC, and communication systems. Security and Compliance: Collaborate with Cybersecurity Analyst to evaluate and implement robust security measures and protocols to safeguard Automation systems against cyber threats and ensure compliance with relevant regulations and standards. Optimization Strategies: Develop and implement optimization strategies to enhance the efficiency, reliability, and performance of the Automation System. Utilize data analysis techniques to identify areas for improvement and lead Automation Programmers to implement targeted solutions to optimize control processes. Root Cause Analysis: Conduct root cause analysis for system failures or performance issues. Collaborate with relevant stakeholders to determine the underlying causes and develop strategies to prevent recurrence. Success Criteria and Performance Metrics: Define success criteria and key performance indicators (KPIs) for projects, ensuring alignment with organizational goals and objectives. Establish metrics to measure project success, such as project delivery timelines, budget adherence, system uptime, and user satisfaction. Regularly monitor and evaluate project performance against established metrics, identifying areas for improvement and implementing corrective actions as necessary. Continuous Improvement: Stay abreast of emerging technologies, trends, and best practices in SCADA systems and automation lifecycle management. Identify opportunities for process improvements and efficiency gains. Additional Requirements: After-hours accessibility will be required as needed to meet District needs. Perform other duties and responsibilities as assigned. Qualifications Education: A combination of education and experience equivalent to a bachelor’s degree in engineering, computer science, automation control system integration, or a related field. For degrees obtained outside the U.S., an official equivalency evaluation is required. Experience: Minimum of five (5) years of experience with Automation/SCADA systems and a minimum of two (2) years of supervisory experience, preferably in the water and wastewater industry required. Proficiency in SCADA software platforms such as Wonderware or Ignition. Proficiency in Schneider Modicon PLC and its associated software, including ProWORX NxT, Schneider Electric Control Expert (formerly Unity Pro), and Concept. Strong understanding of automation systems, PLCs, RTUs, HMIs, and communication protocols (e.g., Modbus). Solid knowledge of cybersecurity principles and practices, especially as related to SCADA systems. Excellent problem-solving skills and the ability to troubleshoot complex technical issues. Strong communication, collaboration, and leadership skills. License/Certifications: A valid California driver's license is required. Relevant certifications: ISA Certified Automation Professional, CompTIA Security+, Project Management Professional (PMP) are a plus. Additional Information IRWD Corporate Values Irvine Ranch Water District believes that its values drive the character, culture, and capacity of our organization. IRWD was built on values, and we weave them into the fabric of everything we do. Values are the ingredients in our recipe for both institutional and individual success. They are a code of conduct to promote positive outcomes for others and ourselves. They are more than words on a wall or a website. We live by them every day. We pledge to keep them relevant in an ever-changing world. IRWD's employees enjoy working in a safe, supportive, and nurturing environment where they form strong bonds with fellow employees. To ensure effective communication and promote a collaborative team environment, employees report to work each day in the office or in the field, depending on their positions. The physical and mental demands described below are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Language Ability and Interpersonal Communication Ability to communicate effectively with all levels of office/field employees and management. Represent District in a professional manner when dealing with outside suppliers and customers. Ability to explain, demonstrate and clarify to others within well-established policies, procedures and standards, as well as the ability to follow specific instructions and respond to simple and difficult requests from others. Mathematical Ability Ability to add, subtract, multiply, and divide and calculate percentages, fractions and decimals. Ability to convert water equivalents. Technology Ability Proficient with the use of MS Office Suite (Word, Excel, PowerPoint). Keyboarding abilities sufficient to perform the job. Judgment and Situational Reasoning Ability Ability to use good judgment in performing influence functions such as supervising, managing, leading, teaching and directing assigned staff. Ability to use good judgment in decision making with customers. Physical Requirements Regularly required to sit, walk, bend, stand and stoop. Occasionally required to lift up to 50 lbs. Environmental Adaptability Ability to work in an environment that may expose employees to toxic or other materials in the field. Exposure to elements of the weather and animals. Disaster Service Worker: In accordance with Government Code Section 3100, Irvine Ranch Water District employees, in the event of a disaster, are considered disaster service workers and may be asked to respond accordingly. IRWD offers a comprehensive benefits package for eligible employees and their eligible dependents. These benefits include the following: retirement benefits; medical, dental, vision, and life insurance; anda variety of other benefits. Benefits may vary based on employment status. This benefits overview is intended to be a summary, is not intended to be all-inclusive,and may not be applicable to all employees. Retirement Employees hired on or after January 1, 2013: The District, in compliance with the California Public Employees' Pension Reform Act of 2012 (PEPRA), implemented a third tier for new employees hired on or after January 1, 2013. New employees hired on or after January 1, 2013 who have not been in PERS membership or in membership with a reciprocal retirement system within 6 months of hire date will receive benefits under the California Public Employees Retirement System at a 2 percent at age 62 formula. This formula gradually increases to a maximum benefits of 2.5 percent at age 67. Final compensation calculations will be based on the highest three-year average of regular recurring pay. The District pays the employer's share of these costs. The employee share of the pension cost of 7.50% is paid in full by the employees hired under this formula. Employees hired on or after September 29, 2012 or "Classic" PERS members hired on or after January 1, 2013: On September 24, 2012, the IRWD Board of Directors approved the addition of a second tier to the CalPERS retirement benefits. New employees hired on or after September 29th through December 31, 2012, and employees hired on or after January 1, 2013 who have been in PERS membership or in membership with a reciprocal retirement system, will receive benefits under the California Public Employees Retirement System at 2 percent at age 60 formula. This formula gradually increases to a maximum benefit of 2.418% at age 63. The District pays the employer share of these costs and the employee share of the pension cost of 7% is paid in full by the employees hired under this formula. Final retirement compensation calculations are based on the highest three-year average of regular, recurring pay. IRWDdoes not participate or pay into Social Security except for the Medicare portion. Medical Insurance IRWD contracts with CalPERS for medical insurance coverage. Employees may elect coverage from a variety of PPO and HMO plans. The employee and District contribution for health insurance varies by plan.Coverage is effective the first day of the month following the date of hire. Dental Insurance IRWD contracts with Delta Dental for dental coverage.IRWD pays 100% of the premium for dental coverage for eligible employees and their eligible dependents. Coverage is effective the first day of the month following the date of hire. Vision Insurance IRWD contracts with the EyeMed for vision coverage. IRWD pays 100% of the premium for vision coverage for eligible employees and their eligible dependents. Coverage is effective the first day of the month following the date of hire. Life Insurance Elgible employees are provided with life insurance coverage equal to three or four times their annual salary, depending on their level of compensation. Eligible dependents are also covered for a flat benefit amount. Coverage is effective the first day of the month following the date of hire. Deferred Compensation Participation in adeferred compensation plan is available through Empower Retirement. Enrollment is voluntary and contributions are employee-paid and subject to IRS limits. The District matches employee contributions up to 3% of base pay after 1 year of employment. Paid Vacation Eligible employees begin accruing vacation benefits at the rate of 80 hours per year for the first 5 years of employment. Employees accrue 120 hours per year after 5 years of employment and 160 hours per year after 10 years of employment. Paid Holidays The District offers 11 scheduled paid holidaysplus one personal holiday per year. Sick Leave Eligible employees accrue 96 hours of sick leave annually. Flexible Spending Accounts Eligible employees may elect to participate in the District's Flex Advantage program. This program allows employees to deposit pre-tax dollars into special accounts to be used for a variety of purposes, including paying for qualified miscellaneous health care expenses and dependent care expenses. IRWD contracts with a third party administer to process payments from employee accounts using claim forms or a Flex Spending debit card. Educational Assistance The District will share in the pre-approved educational costs of tuition and books for employees who wish to attend college or take certification classes. Closing Date/Time: Continuous