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Key Responsibilities Supervises assigned DPS Specialists - those professionals charged with supporting DPS teams and carrying out regular and ongoing administrative functions; supervision of these staff includes hiring, training, scheduling, evaluating and sharing feedback, as well as ensuring accuracy, timeliness and completion of work Develops strong working relationships with colleagues and meets with staff regularly to identify and resolve problems, manage projects, track goals, and review work processes and procedures Manages routine administrative operations for the department, which includes managing and executing a broad variety of administrative tasks, as well as maintaining procedural records Provides operational oversight of gift entry, acknowledgement letters, new funds set-up, fund changes, gift agreement processing, board ballots, etc. Ensures updated policy and procedure documentation is maintained for handling all critical and mandated DPS activities, adhering to GMF policy, audit, IRS guidelines, and National Standards Offers both big picture thinking, as well as attention to detail, in approach to DPS operations with a focus on continuous improvement and finding efficiencies in our shared work Partners with Foundation staff focused on operations, technology, finance, and community investment (for example) on broader Foundation-wide work groups and committees Serves as internal guru of FIMS (Foundation database), POL (online donor portal) and SharePoint (Foundation intranet) Serves as the go-to person for DPS reporting needs, which includes board reports, campaign reports, and other regularly run financial and donor reports – partner with finance for other reporting needs Ensures highest quality record keeping and data integrity and that related systems and audit processes are in place for reliable flow of data in and out of the database