25 jobs found in massachusetts

NOTES This position is designated as management position and is covered by the Trial Court Personnel Policies and Procedures Manual. Please upload your resume as part of applicantion process. Successful applicant will be required to be available on certain nights and weekends to travel to police departments in the jurisdiction of the Fitchburg District Court for purposes of reviewing/issuing search warrants and arrest warrants and making after-hours bail determinations. MISSION STATEMENT OF THE MASSACHUSETTS TRIAL COURT The Trial Court is committed to: fair and impartial administration of justice; protection of constitutional and statutory rights and liberties; equal access to justice for all in a safe and dignified environment with policies and practices that strengthen and support diversity, equity, and inclusion; efficient, effective, and accountable resolution of disputes; prompt and courteous service to the public by committed and dedicated professionals utilizing best practices in a manner that inspires public trust and confidence. DEPARTMENTAL MISSION STATEMENT As a gateway to justice in the Commonwealth of Massachusetts, the District Court is dedicated to the administration of justice in a fair, impartial and timely manner in accordance with the rule of law. In fulfilling this role, the District Court shall provide the communities it serves with an environment that is safe, accessible and respectful to all. The District Court shall conduct its business with integrity, competence and a commitment to excellence in order to promote public trust and confidence in the judicial system. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/district-court POSITION SUMMARY This position involves responsible legal work and supervisory responsibilities. The employees in this position assist the Clerk-Magistrate in performing magisterial and administrative duties as set forth in state statutes and court rules. Magisterial responsibilities include determining probable cause for the issuance of criminal complaints and search warrants, in court and out of court bail determinations, determinations of preliminary probation violation hearings, adjudicating small claims motions and trials and presiding over both civil and criminal motor vehicle hearings. Assistant clerk-magistrates also may decide certain non-dispositive motions in civil and criminal cases, enter defaults and default judgments and other civil process. Administrative responsibilities include the preparation and maintenance of all court papers and records and performance of administrative tasks to ensure that cases move rapidly and smoothly to a determination by the court. Work is performed under the direction of the Clerk-Magistrate or First Assistant Clerk-Magistrate. Supervision is exercised over support personnel within the Clerk-Magistrate's Office. MAJOR DUTIES (Any one position may not include all of the duties and responsibilities listed below nor do the listed examples include all tasks which may be found in these positions.) Receives applications for criminal complaints and reviews them for probable cause. Reviews applications for search warrants filed by police and others and determines whether such warrants may issue. Conducts hearings and determines whether criminal complaints and/or arrest warrants may issue, determines appeals from civil motor vehicle citations, municipal by-law violations and environmental citations. Conducts trials of small claims and makes judgments of the same. In the absence of a justice, arraigns defendants, determines questions of bail, and conducts preliminary probation violation hearings. Calls the list of cases scheduled before a justice and makes the official record of the proceedings. Reviews filings from attorneys and Pro Se litigants and informs them on court procedure. Arranges for hearings and notifies counsel. Certifies and transmits official copies of court records as required Issues process as required by the court or prescribed by statutes and rules of court. Receives, examines and reviews all filings and has responsibility to ensure they comply with rules of court, and to establish their suitability for filing. Maintains electronic and written indexes of cases entered. Supervises the receipt, recording and disbursements of fees and money by the court. Distributes and implements changes in court rules and office procedure. Administers hearings inside and outside of court where no judge is present. Performs related work as required. JOB COMPETENCIES KNOWLEDGE, SKILLS AND ABILITIES: Thorough knowledge of state statutes, case law and court rules which prescribe the powers and duties of the Clerk-Magistrate and ability to interpret and apply them to the administrative procedures of the office. Thorough knowledge of court procedure, legal documents, laws and legal factors pertaining to the court. Thorough knowledge of the organization, functions, jurisdiction and authority of the court. Knowledge of and ability to use computer software such as MS Office, including word processing, spreadsheets, data bases, and PowerPoint. Ability to maintain complex and accurate court records. Ability to plan and supervise the work of others. Good communication skills and the ability to maintain effective working relationships with court officials, attorneys, subordinate employees, government agencies and the general public. POSITION REQUIREMENTS These are the minimum requirements necessary to apply for a position of Assistant Clerk. For Internal Trial Court Employee Applicants: A Bachelor's Degree from an accredited college or university; and knowledge, skills and abilities acquired through 6 or more years of relevant work experience, including supervisory and/or courtroom experience, within a Trial Court Division (Clerk's Office, Probation Office, Judge's Lobby) or an equivalent office; OR A law degree and admission to the practice of law in Massachusetts or a graduate degree from an accredited college or university in a relevant field (such as criminal justice, public administration or business administration); and knowledge, skills and abilities acquired through 2 or more years of relevant work experience, including supervisory and/or courtroom experience, within a Trial Court Division (Clerk's Office, Probation Office, Judge's Lobby) or an equivalent office; OR Internal candidates who are employed by the Trial Court as of July 1, 2012 may substitute knowledge, skills and abilities acquired through 10 or more years of relevant work experience, including supervisory and/or courtroom experience, within a Trial Court Division (Clerk's Office, Probation Office, Judge's Lobby) or an equivalent office for the education requirement as described above. For External Applicants : A Bachelor's Degree from an accredited college or university in a relevant field (such as criminal justice, public administration or business administration); and knowledge, skills and abilities acquired through 6 or more years of relevant work experience; OR A law degree and admission to the practice of law in Massachusetts or a graduate degree from an accredited college or university in a relevant field (such as criminal justice, public administration or business administration); and knowledge, skills and abilities acquired through 2 or more years of relevant work experience. OTHER HOW TO APPLY: Applicants must apply by completing a Trial Court online application by clicking "Apply for this job online" button at the top of this page. If you are not viewing this online, go to the Judicial Jobs page at https://careers-trialcourtsofmass.icims.com/jobs and search for this job. PLEASE NOTE: Paper, faxed or emailed applications or resumes are not accepted for any Trial Court position. Employment is contingent upon passage of a criminal record check. AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

NOTES This requisition will remain open for six weeks; however, first consideration will be given to those applicants that apply within the first 14 days. Region V includes the following Courts: Brighton, Cambridge, Charlestown, Chelsea, Dorchester, East Boston, Edward Brooke Court, John Adams Court, Malden, Roxbury, Somerville, South Boston, Suffolk County Court, Waltham, West Roxbury, and Woburn. The hours for this position is 6am-2pm. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. MISSION STATEMENT OF THE MASSACHUSETTS TRIAL COURT The Trial Court is committed to: fair and impartial administration of justice; protection of constitutional and statutory rights and liberties; equal access to justice for all in a safe and dignified environment with policies and practices that strengthen and support diversity, equity, and inclusion; efficient, effective, and accountable resolution of disputes; prompt and courteous service to the public by committed and dedicated professionals utilizing best practices in a manner that inspires public trust and confidence. DEPARTMENTAL MISSION STATEMENT The Facilities Management Department of Trial Court provides for the management and maintenance of 63 state-owned courthouses located in ten counties of the Commonwealth. The Department is committed to administering effective property management, and for ensuring the delivery of quality services necessary for the efficient and reliable operation of all of the facilities which it maintains. ORGANIZATIONAL PROFILE: http://www.mass.gov/courts/court-info/trial-court/exec-office/ocm/facilities-management-department.html POSITION SUMMARY This series is responsible for performing the full range of skilled trade position duties for both licensed and unlicensed trades. Typical duties include repairing, installing and testing various types of systems and equipment. These positions may also frequently include the application of complex materials and compounds consistent with general contracting work. The title above the entry level requires the performance of increasingly more responsible and varied work which requires advanced skill and experience with regard to the various licensed and unlicensed trades. Employees are appointed at the entry level position title and are eligible for reclassification to a higher level position within this series consistent with the specifications for the higher level position title. The position title reverts to the entry level of this series when there is a vacancy. SUPERVISION RECEIVED: Reports to a Facilities Supervisor performing structured but not always routine work; Moderate judgment is required. ORGANIZATIONAL LEVELS: Senior Maintenance Tech I (13) - This is the entry level position within this series. Employees at this level are expected to perform plumbing, electrical, carpentry, HVAC, painting, and other trades and technical work in their area of expertise. Employees are expected to have an established area specialization developed through training and experience and can work independently. Senior Maintenance Tech II (14) - This is the second level within the series. These employees are generally involved in projects of a larger scope and complexity consistent with experience and training. The Senior Maintenance Tech II engages in more complex project assignments and has a higher degree of contact with court officials. Senior Maintenance Tech IIs take lead roles in the completion of projects. Employees are required to work a minimum of three years as a Senior Maintenance Tech I before being eligible to reclassify to the higher level. Senior Maintenance Tech II positions also require the employee to hold a trade or technical license if applicable in their area of specialization prior to applying for reclassification. MAJOR DUTIES Senior Maintenance Technician Duties: The following list of major duties represents a composite list of typical duties performed by individuals in various areas of specialization. Specific duties performed by an incumbent will vary depending upon the Division, designated assignment, and level of the employee. All positions may perform related duties as required. Electrician Tests, repairs, installs and /or maintains various types of electrical systems and equipment by operating the appropriate equipment and tools to ensure proper maintenance and functioning of necessary equipment. Troubleshoots electrical and related equipment using necessary electrical equipment and by reading schematics, diagrams and outlines to identify and correct operational problems. Maintain an adequate inventory of equipment and materials. HVAC Technician Installs, repairs, alters and maintains existing heating, venting and air conditioning (HVAC) equipment and systems. Troubleshoots HVAC equipment and systems. Run standard tests to determine whether finished work meets specifications. Inspect facility to determine the need for maintenance and repair to HVAC equipment. Establish priorities and make recommendations concerning work activities. JOB COMPETENCIES All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values Communicates and demonstrates the ethics and values of the Court Facilities Department and the Trial Court. Mission Understands, upholds, and communicates the Trial Court and Court Facilities Department missions. Applied Knowledge Understands standard facility management methods, codes, and operational best practices. Problem Solving Accurately assesses maintenance problems of a routine nature and initiates corrective action. Continuous Learning Demonstrates a commitment to continuously improve himself or herself through training and making use of new methods and equipment. Commitment to Diversity Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. Customer Service Contributes to a departmental environment emphasizing conduct that is courteous and professional toward both Trial Court employees and the public. Collaboration Works with others cooperatively, and demonstrates teamwork, contributing to a work environment that focuses on shared goals. POSITION REQUIREMENTS These are the minimum requirements necessary to apply for the position of Senior Maintenance Technician: A high school diploma or equivalent ; and , the following required experience and abilities in one or more of the following skilled trades or areas of specialization: Electrician: Possession of a current and valid Massachusetts journeyman electrician's license issued by the Board of State Examiners of Electricians. Knowledge of state and local electrical codes. Knowledge of inspection techniques used in the electrical trade. Knowledge of safety practices and precautions observed in the electrical trade. Ability to follow oral and written instructions. Ability to perform arithmetical computations with speed and accuracy. Ability to climb and work from ladders and scaffolds. HVAC Technician: Possession of a current and valid Massachusetts journeyman license in a related field or an equivalent combination of education and experience. Experience in interpreting blueprints and plans, estimating costs for renovations, maintenance/repair of HVAC systems. Experience in the use and operation of power tools and other equipment. Knowledge of the laws, rules, and regulations governing HVAC systems. Knowledge of state building codes. Ability to follow written and oral instructions. Ability to perform arithmetical computations with speed and accuracy. OTHER PLEASE NOTE: Employment with the Trial Court is contingent upon passage of a criminal record check . HOW TO APPLY : Applicants must apply by completing a Trial Court online application at the following web address: http://www.mass.gov/courts/jobs Paper, faxed or emailed applications are no longer accepted for any Trial Court position. AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

NOTES This requisition will remain open for 6 weeks; however, first consideration will be given to those applicants that apply within the first 14 days. Region V includes the following Courts: Chelsea, South Boston, Charlestown, Edward Brooke Court, and East Boston. The hours for this position is 6am-2pm. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. MISSION STATEMENT OF THE MASSACHUSETTS TRIAL COURT The Trial Court is committed to: fair and impartial administration of justice; protection of constitutional and statutory rights and liberties; equal access to justice for all in a safe and dignified environment with policies and practices that strengthen and support diversity, equity, and inclusion; efficient, effective, and accountable resolution of disputes; prompt and courteous service to the public by committed and dedicated professionals utilizing best practices in a manner that inspires public trust and confidence. DEPARTMENTAL MISSION STATEMENT The Facilities Management Department of Trial Court provides for the management and maintenance of 63 state-owned courthouses located in ten counties of the Commonwealth. The Department is committed to administering effective property management, and for ensuring the delivery of quality services necessary for the efficient and reliable operation of all of the facilities which it maintains. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/trial-court-facilities-management-capital-planning-department POSITION SUMMARY Working within the Facilities Management Department, the Facilities Supervisor II has overall responsibilities for maintenance and custodial functions of one or more courthouse facilities or other Trial Court facilities that have a square footage of between 100,000 square feet and 200,000 square feet. The Facilities Supervisor II supervises all maintenance staff and related work in the facilities supervised, as well as coordinates with systems personnel any installations or repairs that are completed in the facility. SUPERVISION RECEIVED: Receives moderate supervision from the regional Manager of Court Facilities in performing structured but not routine work. Moderate discretion is required. MAJOR DUTIES Supervises all aspects of building operations including maintenance, repairs, and renovations by the Facilities Management Department employees and contractors; Supervises response to emergencies such as fires, bomb threats, disturbances or building evacuations; Investigates the condition of buildings, equipment and grounds, and recommends improvements in the facilities to ensure that needs are met; Working with the Manager of Facilities for the region, develops and implements building improvement projects as needed; Participates in the screening and hiring of staff, trains, supervises and evaluates performance, and recommends promotion to higher level positions; Working with the Manager of Facilities for the region, carries out the implementation of the Facilities Management Department Standards for Building Cleaning and Maintenance; Responsible for the implementation of building Green Cleaning Practices; Responsible for the supervision/escorting of contractors performing work within assigned buildings and ensures contractors sign in and out, as work is completed; Reviews work contractor's work to ensure work is performed per Facilities Management Standards; Develops and tracks an inventory of signage within all buildings assigned and initiates changes as needed; Develops and maintains an inventory of building equipment assigned to each facility and reports to management equipment to be taken out of service/replaced; Maintains an appropriate inventory of building cleaning supplies and tracks usage to ensure replenishment within a timely manner. Generates replenishment orders; Provides direct supervision and guidance to Facilities Management staff assigned to custodial and grounds maintenance duties; Responsible for snow removal activities at assigned building(s) including but not limited to directing in-house as well as outside contractors; Prepares monthly work order status report; Responsible for the timely completion of on-line job requests and updates status on Maintenance Manager System; Responsible for the upkeep of the Maintenance Manager System to ensure in-house and/or vendor job requests are closed out when completed; Responsible for the upkeep of the CAMIS work order system to ensure work order are closed when work is completed; Acts as liaison between Facilities Management and all Trial Court Departments; Responsible for the delivery of outstanding customer service to all court users; Acts as the liaison between the Facilities Management Department and DCAMM in coordinating and executing Deferred Maintenance, Energy Efficiency and other Building Projects; Reviews daily cleaning checklists and ensure work was completed as indicated; Addresses any discrepancies with staff arising from work order review and actual condition of the facility; and Performs related duties as required. JOB COMPETENCIES Ethics and Values Communicates and demonstrates the ethics and values of the Facilities Management Department and the Trial Court. Mission Understands, upholds, and communicates the Trial Court and Facilities Management Department missions. Applied Knowledge Understands standard facility management methods, codes, and operational best practices. Problem Solving Accurately assesses maintenance problems of a routine nature and initiates corrective action. Continuous Learning Demonstrates a commitment to continuously improve himself or herself through training and making use of new methods and equipment. Commitment to Diversity Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. Customer Service Contributes to a departmental environment emphasizing conduct that is courteous and professional toward both Trial Court employees and the public. Collaboration Works with others cooperatively, and demonstrates teamwork, contributing to a work environment that focuses on shared goals. POSITION REQUIREMENTS These are the minimum requirements necessary to apply for the position of Facilities Supervisor II: Must have a high school diploma and at least 5 years of experience in building custodial work and building maintenance or the equivalent combination of education and experience; Ability to give oral and written instructions in a precise and understandable manner; Ability to coordinate the efforts of others in accomplishing assigned work objectives; Knowledge of methods followed in building custodial work; Knowledge of types and uses of materials, tools and equipment used in building maintenance work; and Physical stamina and endurance. OTHER PLEASE NOTE: Employment with the Trial Court is contingent upon passage of a criminal record check . ENTRY LEVEL STARTING SALARY: Level 16 HOW TO APPLY : Applicants must apply by completing a Trial Court online application at the following web address: http://www.mass.gov/courts/jobs/index.html PLEASE NOTE: Paper, faxed or emailed applications are no longer accepted for any Trial Court position. AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

NOTES Candidate could be assigned to Taunton, Fall River or New Bedford. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. MISSION STATEMENT OF THE MASSACHUSETTS TRIAL COURT The Trial Court is committed to: fair and impartial administration of justice; protection of constitutional and statutory rights and liberties; equal access to justice for all in a safe and dignified environment with policies and practices that strengthen and support diversity, equity, and inclusion; efficient, effective, and accountable resolution of disputes; prompt and courteous service to the public by committed and dedicated professionals utilizing best practices in a manner that inspires public trust and confidence. DEPARTMENTAL MISSION STATEMENT To deliver timely justice to the public by providing equal access to a fair, equitable and efficient forum to resolve family and probate legal matters and to and to assist and protect all individuals, families and children in an impartial and respectful manner. ORGANIZATIONAL PROFILE: http://www.mass.gov/courts/court-info/trial-court/pfc/ POSITION SUMMARY This series is responsible for performing a variety of duties related to the establishment and enforcement of court orders pertaining to divorce, separation and paternity matters involving minor children within the Probate and Family Court Department. In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position title above the entry level requires the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Child Support Processing Clerk I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of simple to moderately complex duties requiring knowledge of specific court procedures and a general awareness of laws that determine those procedures. Child Support Processing Clerk II - This is the second level position title within this series. Employees at this second level are expected to perform more complex and responsible case processing functions requiring advanced knowledge of specific court procedures and a general awareness of laws that determine those procedures. This series requires the ability to perform those duties with limited supervision and the exercise of more independent judgment. MAJOR DUTIES Child Support Processing Clerk I Duties: Performs general intake case duties including receiving court papers and documents from the Department of Revenue and other parties. Checks index for new cases, assigns docket numbers, and prepares index and docket sheets. Dockets all complaints, judgments, orders, income assignments and actions taken by the Court on the hearing date. Copies, files, retrieves and sorts court papers, documents and folders according to established procedures. Provides customer service in paternity and child support cases to attorneys, litigants, law enforcement personnel and the general public. Distributes the Child Support Case Intake Form and Child Support Enforcement Services Application Form to parties in child support matters. Responds to routine requests for information concerning cases, scheduling and court procedures. Performs other duties as the needs of the Court require. Child Support Processing Clerk II Additional Duties: Provides customer service in paternity and child support cases to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. Assists in the training of new employees and in the on-going training of other employees in child support matters. Responds to unusual and complicated requests for information concerning cases, scheduling and court procedures. May serve as a "floating processing clerk" who is able to perform complex case processing functions related to child support orders in different work units within the office as required. Performs all of the duties of the lower level within this series and other duties as the needs of the court require. POSITION REQUIREMENTS These are the minimum requirements necessary to apply for a position of Child Support Processing Clerk: Child Support Processing Clerk I Requirements Graduation from high school or its equivalent. Some general clerical or customer service experience. Ability and experience using personal computers, including word processing software such as MS Word. Experience with spreadsheet software such as MS Excel is preferred. General knowledge of modern office practices and procedures. Ability to serve the public and others with business with the court in a courteous and professional manner. Ability to learn the procedures and functions, manual and automated, of the office to which assigned. Ability to understand and follow verbal and written instructions. Ability to perform routine data entry at an acceptable rate of speed. Ability to establish and maintain effective working relationships with court staff. Ability to communicate effectively with other Child Support Processing Clerk II Additional Requirements: A minimum of two of years of experience as a Child Support Processing ClerkI. Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to child support cases processed within the work unit or functional area to which assigned. Working knowledge and ability to effectively use MassCourts or other court used automated case management system. Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to provide specialized or technical information. Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Demonstrated ability to exercise more independent judgment when appropriate. Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Demonstrated ability to function as a resource person. Demonstrated ability to train employees. OTHER HOW TO APPLY: Applicants must apply by completing a Trial Court online application at the following web address: https://careers-trialcourtsofmass.icims.com/jobs/intro PLEASE NOTE: Employment is contingent upon passage of a criminal record check. If you are not currently viewing this posting online, please visit the Judicial Court Jobs website at www.mass.gov/courts to apply for this position or any other Trial Court employment opportunity. No applications or resumes will be accepted by hand, mail, fax, or email delivery. AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

NOTES This position is designated as management position and is covered by the Trial Court Personnel Policies and Procedures Manual. Please upload your recent resume as part of applicantion process. Bilingual (Spanish) candidates are highly encourged to apply. MISSION STATEMENT OF THE MASSACHUSETTS TRIAL COURT The Trial Court is committed to: fair and impartial administration of justice; protection of constitutional and statutory rights and liberties; equal access to justice for all in a safe and dignified environment with policies and practices that strengthen and support diversity, equity, and inclusion; efficient, effective, and accountable resolution of disputes; prompt and courteous service to the public by committed and dedicated professionals utilizing best practices in a manner that inspires public trust and confidence. DEPARTMENTAL MISSION STATEMENT Given our unique responsibility to advance the fair administration of justice, the Boston Municipal Court Department is devoted to the rule of law through the conscientious and expeditious resolution of disputes, with a commitment to restoring the human spirit through correction, education, respect and compassion. ORGANIZATIONAL PROFILE : https://www.mass.gov/orgs/boston-municipal-court POSITION SUMMARY This position involves responsible legal work and supervisory responsibilities. The employees in this position assist the Clerk-Magistrate in performing magisterial and administrative duties as set forth in state statutes and court rules. Magisterial responsibilities include determining probable cause for the issuance of criminal complaints and search warrants, in court and out of court bail determinations, determinations of preliminary probation violation hearings, adjudicating small claims motions and trials and presiding over both civil and criminal motor vehicle hearings. Assistant clerk-magistrates also may decide certain non-dispositive motions in civil and criminal cases, enter defaults and default judgments and other civil process. Administrative responsibilities include the preparation and maintenance of all court papers and records and performance of administrative tasks to ensure that cases move rapidly and smoothly to a determination by the court. Work is performed under the direction of the Clerk-Magistrate or First Assistant Clerk-Magistrate. Supervision is exercised over support personnel within the Clerk-Magistrate's Office. MAJOR DUTIES (Any one position may not include all of the duties and responsibilities listed below nor do the listed examples include all tasks which may be found in these positions.) Receives applications for criminal complaints and reviews them for probable cause. Reviews applications for search warrants filed by police and others and determines whether such warrants may issue. Conducts hearings and determines whether criminal complaints and/or arrest warrants may issue, determines appeals from civil motor vehicle citations, municipal by-law violations and environmental citations. Conducts trials of small claims and makes judgments of the same. In the absence of a justice, arraigns defendants, determines questions of bail, and conducts preliminary probation violation hearings. Calls the list of cases scheduled before a justice and makes the official record of the proceedings. Reviews filings from attorneys and Pro Se litigants and informs them on court procedure. Arranges for hearings and notifies counsel. Certifies and transmits official copies of court records as required Issues process as required by the court or prescribed by statutes and rules of court. Receives, examines and reviews all filings and has responsibility to ensure they comply with rules of court, and to establish their suitability for filing. Maintains electronic and written indexes of cases entered. Supervises the receipt, recording and disbursements of fees and money by the court. Distributes and implements changes in court rules and office procedure. Administers hearings inside and outside of court where no judge is present. Performs related work as required. JOB COMPETENCIES KNOWLEDGE, SKILLS AND ABILITIES: Thorough knowledge of state statutes, case law and court rules which prescribe the powers and duties of the Clerk-Magistrate and ability to interpret and apply them to the administrative procedures of the office. Thorough knowledge of court procedure, legal documents, laws and legal factors pertaining to the court. Thorough knowledge of the organization, functions, jurisdiction and authority of the court. Knowledge of and ability to use computer software such as MS Office, including word processing, spreadsheets, data bases, and PowerPoint. Ability to maintain complex and accurate court records. Ability to plan and supervise the work of others. Good communication skills and the ability to maintain effective working relationships with court officials, attorneys, subordinate employees, government agencies and the general public. POSITION REQUIREMENTS These are the minimum requirements necessary to apply for a position of Assistant Clerk. For Internal Trial Court Employee Applicants: A Bachelor's Degree from an accredited college or university; and knowledge, skills and abilities acquired through 6 or more years of relevant work experience, including supervisory and/or courtroom experience, within a Trial Court Division (Clerk's Office, Probation Office, Judge's Lobby) or an equivalent office; OR A law degree and admission to the practice of law in Massachusetts or a graduate degree from an accredited college or university in a relevant field (such as criminal justice, public administration or business administration); and knowledge, skills and abilities acquired through 2 or more years of relevant work experience, including supervisory and/or courtroom experience, within a Trial Court Division (Clerk's Office, Probation Office, Judge's Lobby) or an equivalent office; OR Internal candidates who are employed by the Trial Court as of July 1, 2012 may substitute knowledge, skills and abilities acquired through 10 or more years of relevant work experience, including supervisory and/or courtroom experience, within a Trial Court Division (Clerk's Office, Probation Office, Judge's Lobby) or an equivalent office for the education requirement as described above. For External Applicants: A Bachelor's Degree from an accredited college or university in a relevant field (such as criminal justice, public administration or business administration); and knowledge, skills and abilities acquired through 6 or more years of relevant work experience; OR A law degree and admission to the practice of law in Massachusetts or a graduate degree from an accredited college or university in a relevant field (such as criminal justice, public administration or business administration); and knowledge, skills and abilities acquired through 2 or more years of relevant work experience. OTHER HOW TO APPLY: Applicants must apply by completing a Trial Court online application at the following web address: https://careers-trialcourtsofmass.icims.com/jobs/intro PLEASE NOTE: Employment is contingent upon passage of a criminal record check. If you are not currently viewing this posting online, please visit the Judicial Court Jobs website at www.mass.gov/courts to apply for this position or any other Trial Court employment opportunity. No applications or resumes will be accepted by hand, mail, fax, or email delivery. AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

NOTES Bilingual speaking candidates are encouraged to apply. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. MISSION STATEMENT OF THE MASSACHUSETTS TRIAL COURT The Trial Court is committed to: fair and impartial administration of justice; protection of constitutional and statutory rights and liberties; equal access to justice for all in a safe and dignified environment with policies and practices that strengthen and support diversity, equity, and inclusion; efficient, effective, and accountable resolution of disputes; prompt and courteous service to the public by committed and dedicated professionals utilizing best practices in a manner that inspires public trust and confidence. DEPARTMENTAL MISSION STATEMENT The Massachusetts Probation Service's mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service POSITION SUMMARY SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. MAJOR DUTIES Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; Requests information from other agencies, departments, and or courts; Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; Maintains statistical data concerning case processing activities; and Performs related duties as required. Probation Case Specialist II Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties; Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor; Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary; Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required; Serves as a "floating case specialist" who is able to fill-in for employees within other work units as required; Performs all of the duties of the lower level within this series as required. Probation Case Specialist III Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties; Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies; Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed; Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor; Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; Assists in the training of new employees and in the ongoing training of other employees. Serves as a "floating case specialist" who is able to perform the full-range of case processing duties within an office during absences as required; Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. Capable of handling the most unusual and complicated inquiries within established guidelines. May use specialized communication skills in performing these duties; Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems; Compiles statistical information on probation activities and prepares periodic reports; Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures; Assists in researching open cases to determine their status and to determine further action to be taken; Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; Identifies persons who are behind in payments, researches payment histories, determines further actions to be taken, and maintains appropriate files; Provides assistance to staff in the use of word processing and other software applications; May provide regular assistance and coordination to personnel assigned to the courtroom; May serve as a back-up to a higher level series; Performs all of the duties of the lower levels within this series as required. POSITION REQUIREMENTS These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: Graduation from high school or its equivalent. Some general clerical or customer service experience. Ability and experience using personal computers, including word processing software such as MS Word. Experience with spreadsheet software such as MS Excel is preferred. General knowledge of modern office practices and procedures. Ability to serve the public and others with business with the court in a courteous and professional manner. Ability to learn the procedures and functions, manual and automated, of the office to which assigned. Ability to understand and follow verbal and written instructions. Ability to perform routine data entry at an acceptable rate of speed. Ability to establish and maintain effective working relationships with court staff. Ability to communicate effectively with others. Probation Case Specialist II Additional Requirements: A minimum of two of years of experience as a Probation Case Specialist I. Working knowledge and ability to effectively use MassCourts or other court used automated case management system. Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to provide specialized or technical case processing information. Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: A minimum of two years of experience as a Probation Case Specialist II. Considerable working knowledge of case processing using MassCourts or other court used automated case management system. Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to respond to unusual or complicated requests for information. Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: A minimum of two years of experience as a Probation Case Specialist III. Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to respond to difficult and sensitive requests for information. Demonstrated ability to function as a resource person. Demonstrated ability to prepare statistical and written reports. Demonstrated ability to train employees. Demonstrated ability to conduct research on case files and systems and to prepare reports. OTHER Applicants must apply by completing a Trial Court online application at the following web address: https://careers-trialcourtsofmass.icims.com/jobs/intro PLEASE NOTE: Employment is contingent upon passage of a criminal record check. If you are not currently viewing this posting online, please visit the Judicial Court Jobs website at www.mass.gov/courts to apply for this position or any other Trial Court employment opportunity. No applications or resumes will be accepted by hand, mail, fax, or email delivery. AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

NOTES Bilingual speaking candidates are encouraged to apply. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. MISSION STATEMENT OF THE MASSACHUSETTS TRIAL COURT The Trial Court is committed to: fair and impartial administration of justice; protection of constitutional and statutory rights and liberties; equal access to justice for all in a safe and dignified environment with policies and practices that strengthen and support diversity, equity, and inclusion; efficient, effective, and accountable resolution of disputes; prompt and courteous service to the public by committed and dedicated professionals utilizing best practices in a manner that inspires public trust and confidence. DEPARTMENTAL MISSION STATEMENT The Massachusetts Probation Service's mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service POSITION SUMMARY SUMMARY OF SERIES : This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS : This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. MAJOR DUTIES Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; Requests information from other agencies, departments, and or courts; Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; Maintains statistical data concerning case processing activities; and, Performs related duties as required. Probation Case Specialist II Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties; Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor; Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary; Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required; Serves as a "floating case specialist" who is able to fill-in for employees within other work units as required; and, Performs all of the duties of the lower level within this series as required. Probation Case Specialist III Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties; Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies; Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed; Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor; Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; Assists in the training of new employees and in the ongoing training of other employees. Serves as a "floating case specialist" who is able to perform the full-range of case processing duties within an office during absences as required; Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; and, Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. Capable of handling the most unusual and complicated inquiries within established guidelines. May use specialized communication skills in performing these duties; Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems; Compiles statistical information on probation activities and prepares periodic reports; Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures; Assists in researching open cases to determine their status and to determine further action to be taken; Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; Identifies persons who are behind in payments, researches payment histories, determines further actions to be taken, and maintains appropriate files; Provides assistance to staff in the use of word processing and other software applications; May provide regular assistance and coordination to personnel assigned to the courtroom; May serve as a back-up to a higher level series; and, Performs all of the duties of the lower levels within this series as required. POSITION REQUIREMENTS These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: Graduation from high school or its equivalent. Some general clerical or customer service experience. Ability and experience using personal computers, including word processing software such as MS Word. Experience with spreadsheet software such as MS Excel is preferred. General knowledge of modern office practices and procedures. Ability to serve the public and others with business with the court in a courteous and professional manner. Ability to learn the procedures and functions, manual and automated, of the office to which assigned. Ability to understand and follow verbal and written instructions. Ability to perform routine data entry at an acceptable rate of speed. Ability to establish and maintain effective working relationships with court staff. Ability to communicate effectively with others. Below are the preferred qualifications for this job posting: Prior trial court experience. Ability to read and/or speak Cape Verdean, Haitian Creole, or Spanish. Probation Case Specialist II Additional Requirements: A minimum of two of years of experience as a Probation Case Specialist I. Working knowledge and ability to effectively use MassCourts or other court used automated case management system. Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to provide specialized or technical case processing information. Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: A minimum of two years of experience as a Probation Case Specialist II. Considerable working knowledge of case processing using MassCourts or other court used automated case management system. Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to respond to unusual or complicated requests for information. Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: A minimum of two years of experience as a Probation Case Specialist III. Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to respond to difficult and sensitive requests for information. Demonstrated ability to function as a resource person. Demonstrated ability to prepare statistical and written reports. Demonstrated ability to train employees. Demonstrated ability to conduct research on case files and systems and to prepare reports. OTHER Applicants must apply by completing a Trial Court online application at the following web address: https://careers-trialcourtsofmass.icims.com/jobs/intro . PLEASE NOTE: Employment is contingent upon passage of a criminal record check. If you are not currently viewing this posting online, please visit the Judicial Court Jobs website at www.mass.gov/courts to apply for this position or any other Trial Court employment opportunity. No applications or resumes will be accepted by hand, mail, fax, or email delivery. AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

NOTES This position is posted to fill a vacancy in the Medford location. Travel to Cambridge may be required periodically. Bilingual candidates are encouraged to apply. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. MISSION STATEMENT OF THE MASSACHUSETTS TRIAL COURT The Trial Court is committed to: fair and impartial administration of justice; protection of constitutional and statutory rights and liberties; equal access to justice for all in a safe and dignified environment with policies and practices that strengthen and support diversity, equity, and inclusion; efficient, effective, and accountable resolution of disputes; prompt and courteous service to the public by committed and dedicated professionals utilizing best practices in a manner that inspires public trust and confidence. DEPARTMENTAL MISSION STATEMENT As a gateway to justice in the Commonwealth of Massachusetts, the District Court is dedicated to the administration of justice in a fair, impartial and timely manner in accordance with the rule of law. In fulfilling this role, the District Court shall provide the communities it serves with an environment that is safe, accessible and respectful to all. The District Court shall conduct its business with integrity, competence and a commitment to excellence in order to promote public trust and confidence in the judicial system. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/district-court POSITION SUMMARY This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate or an equivalent office. In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. MAJOR DUTIES Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders; Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom; Sends out notices to various parties and attorneys; Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; Maintains statistical data concerning cases processing activities; and, Performs related duties as required. POSITION REQUIREMENTS These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements: Graduation from high school or its equivalent. Some general clerical or customer service experience. Ability and experience using personal computers, including word processing software such as MS Word. Experience with spreadsheet software such as MS Excel is preferred. General knowledge of modern office practices and procedures. Ability to serve the public and others with business with the court in a courteous and professional manner. Ability to learn the procedures and functions, manual and automated, of the office to which assigned. Ability to understand and follow verbal and written instructions. Ability to perform routine data entry at an acceptable rate of speed. Ability to establish and maintain effective working relationships with court staff. Ability to communicate effectively with others. OTHER HOW TO APPLY: Applicants must apply by completing a Trial Court online application at the following web address: https://careers-trialcourtsofmass.icims.com/jobs/intro PLEASE NOTE: Employment is contingent upon passage of a criminal record check. If you are not currently viewing this posting online, please visit the Judicial Court Jobs website at www.mass.gov/courts to apply for this position or any other Trial Court employment opportunity. No applications or resumes will be accepted by hand, mail, fax, or email delivery. AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

NOTES Bilingual Speaking Candidates are encouraged to apply. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. MISSION STATEMENT OF THE MASSACHUSETTS TRIAL COURT The Trial Court is committed to: fair and impartial administration of justice; protection of constitutional and statutory rights and liberties; equal access to justice for all in a safe and dignified environment with policies and practices that strengthen and support diversity, equity, and inclusion; efficient, effective, and accountable resolution of disputes; prompt and courteous service to the public by committed and dedicated professionals utilizing best practices in a manner that inspires public trust and confidence. DEPARTMENTAL MISSION STATEMENT The Massachusetts Probation Service's mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service POSITION SUMMARY SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. MAJOR DUTIES Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; Requests information from other agencies, departments, and or courts; Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; Maintains statistical data concerning case processing activities; and Performs related duties as required. Probation Case Specialist II Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties; Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor; Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary; Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required; Serves as a "floating case specialist" who is able to fill-in for employees within other work units as required; Performs all of the duties of the lower level within this series as required. Probation Case Specialist III Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties; Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies; Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed; Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor; Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; Assists in the training of new employees and in the ongoing training of other employees. Serves as a "floating case specialist" who is able to perform the full-range of case processing duties within an office during absences as required; Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. Capable of handling the most unusual and complicated inquiries within established guidelines. May use specialized communication skills in performing these duties; Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems; Compiles statistical information on probation activities and prepares periodic reports; Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures; Assists in researching open cases to determine their status and to determine further action to be taken; Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; Identifies persons who are behind in payments, researches payment histories, determines further actions to be taken, and maintains appropriate files; Provides assistance to staff in the use of word processing and other software applications; May provide regular assistance and coordination to personnel assigned to the courtroom; May serve as a back-up to a higher level series; Performs all of the duties of the lower levels within this series as required. POSITION REQUIREMENTS These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: Graduation from high school or its equivalent. Some general clerical or customer service experience. Ability and experience using personal computers, including word processing software such as MS Word. Experience with spreadsheet software such as MS Excel is preferred. General knowledge of modern office practices and procedures. Ability to serve the public and others with business with the court in a courteous and professional manner. Ability to learn the procedures and functions, manual and automated, of the office to which assigned. Ability to understand and follow verbal and written instructions. Ability to perform routine data entry at an acceptable rate of speed. Ability to establish and maintain effective working relationships with court staff. Ability to communicate effectively with others. Probation Case Specialist II Additional Requirements: A minimum of two of years of experience as a Probation Case Specialist I. Working knowledge and ability to effectively use MassCourts or other court used automated case management system. Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to provide specialized or technical case processing information. Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: A minimum of two years of experience as a Probation Case Specialist II. Considerable working knowledge of case processing using MassCourts or other court used automated case management system. Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to respond to unusual or complicated requests for information. Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: A minimum of two years of experience as a Probation Case Specialist III. Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to respond to difficult and sensitive requests for information. Demonstrated ability to function as a resource person. Demonstrated ability to prepare statistical and written reports. Demonstrated ability to train employees. Demonstrated ability to conduct research on case files and systems and to prepare reports. OTHER Applicants must apply by completing a Trial Court online application at the following web address: https://careers-trialcourtsofmass.icims.com/jobs/intro PLEASE NOTE: Employment is contingent upon passage of a criminal record check. If you are not currently viewing this posting online, please visit the Judicial Court Jobs website at www.mass.gov/courts to apply for this position or any other Trial Court employment opportunity. No applications or resumes will be accepted by hand, mail, fax, or email delivery. AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

NOTES This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. MISSION STATEMENT OF THE MASSACHUSETTS TRIAL COURT The Trial Court is committed to: fair and impartial administration of justice; protection of constitutional and statutory rights and liberties; equal access to justice for all in a safe and dignified environment with policies and practices that strengthen and support diversity, equity, and inclusion; efficient, effective, and accountable resolution of disputes; prompt and courteous service to the public by committed and dedicated professionals utilizing best practices in a manner that inspires public trust and confidence. DEPARTMENTAL MISSION STATEMENT As a gateway to justice in the Commonwealth of Massachusetts, the District Court is dedicated to the administration of justice in a fair, impartial and timely manner in accordance with the rule of law. In fulfilling this role, the District Court shall provide the communities it serves with an environment that is safe, accessible and respectful to all. The District Court shall conduct its business with integrity, competence and a commitment to excellence in order to promote public trust and confidence in the judicial system. District Court Organizational Profile https://www.mass.gov/orgs/district-court POSITION SUMMARY This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate or an equivalent office. In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. MAJOR DUTIES Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders; Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom; Sends out notices to various parties and attorneys; Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; Maintains statistical data concerning cases processing activities; Performs related duties as required. POSITION REQUIREMENTS These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements: Graduation from high school or its equivalent. Some general clerical or customer service experience. Ability and experience using personal computers, including word processing software such as MS Word. Experience with spreadsheet software such as MS Excel is preferred. General knowledge of modern office practices and procedures. Ability to serve the public and others with business with the court in a courteous and professional manner. Ability to learn the procedures and functions, manual and automated, of the office to which assigned. Ability to understand and follow verbal and written instructions. Ability to perform routine data entry at an acceptable rate of speed. Ability to establish and maintain effective working relationships with court staff. Ability to communicate effectively with others. OTHER HOW TO APPLY: Applicants must apply by completing a Trial Court online application at the following web address: https://careers-trialcourtsofmass.icims.com/jobs/intro PLEASE NOTE: Employment is contingent upon passage of a criminal record check. If you are not currently viewing this posting online, please visit the Judicial Court Jobs website at www.mass.gov/courts to apply for this position or any other Trial Court employment opportunity. No applications or resumes will be accepted by hand, mail, fax, or email delivery. AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

NOTES Bilingual speaking candidates are encouraged to apply. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. MISSION STATEMENT OF THE MASSACHUSETTS TRIAL COURT The Trial Court is committed to: fair and impartial administration of justice; protection of constitutional and statutory rights and liberties; equal access to justice for all in a safe and dignified environment with policies and practices that strengthen and support diversity, equity, and inclusion; efficient, effective, and accountable resolution of disputes; prompt and courteous service to the public by committed and dedicated professionals utilizing best practices in a manner that inspires public trust and confidence. DEPARTMENTAL MISSION STATEMENT The Massachusetts Probation Service's mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service POSITION SUMMARY SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. MAJOR DUTIES Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; Requests information from other agencies, departments, and or courts; Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; Maintains statistical data concerning case processing activities; and Performs related duties as required. Probation Case Specialist II Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties; Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor; Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary; Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required; Serves as a "floating case specialist" who is able to fill-in for employees within other work units as required; Performs all of the duties of the lower level within this series as required. Probation Case Specialist III Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties; Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies; Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed; Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor; Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; Assists in the training of new employees and in the ongoing training of other employees. Serves as a "floating case specialist" who is able to perform the full-range of case processing duties within an office during absences as required; Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. Capable of handling the most unusual and complicated inquiries within established guidelines. May use specialized communication skills in performing these duties; Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems; Compiles statistical information on probation activities and prepares periodic reports; Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures; Assists in researching open cases to determine their status and to determine further action to be taken; Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; Identifies persons who are behind in payments, researches payment histories, determines further actions to be taken, and maintains appropriate files; Provides assistance to staff in the use of word processing and other software applications; May provide regular assistance and coordination to personnel assigned to the courtroom; May serve as a back-up to a higher level series; Performs all of the duties of the lower levels within this series as required. POSITION REQUIREMENTS These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: Graduation from high school or its equivalent. Some general clerical or customer service experience. Ability and experience using personal computers, including word processing software such as MS Word. Experience with spreadsheet software such as MS Excel is preferred. General knowledge of modern office practices and procedures. Ability to serve the public and others with business with the court in a courteous and professional manner. Ability to learn the procedures and functions, manual and automated, of the office to which assigned. Ability to understand and follow verbal and written instructions. Ability to perform routine data entry at an acceptable rate of speed. Ability to establish and maintain effective working relationships with court staff. Ability to communicate effectively with others. Probation Case Specialist II Additional Requirements: A minimum of two of years of experience as a Probation Case Specialist I. Working knowledge and ability to effectively use MassCourts or other court used automated case management system. Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to provide specialized or technical case processing information. Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: A minimum of two years of experience as a Probation Case Specialist II. Considerable working knowledge of case processing using MassCourts or other court used automated case management system. Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to respond to unusual or complicated requests for information. Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: A minimum of two years of experience as a Probation Case Specialist III. Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to respond to difficult and sensitive requests for information. Demonstrated ability to function as a resource person. Demonstrated ability to prepare statistical and written reports. Demonstrated ability to train employees. Demonstrated ability to conduct research on case files and systems and to prepare reports. OTHER Applicants must apply by completing a Trial Court online application at the following web address: https://careers-trialcourtsofmass.icims.com/jobs/intro PLEASE NOTE: Employment is contingent upon passage of a criminal record check. If you are not currently viewing this posting online, please visit the Judicial Court Jobs website at www.mass.gov/courts to apply for this position or any other Trial Court employment opportunity. No applications or resumes will be accepted by hand, mail, fax, or email delivery. AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

NOTES Bilingual (Spanish) candidates are encouraged to apply. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. MISSION STATEMENT OF THE MASSACHUSETTS TRIAL COURT The Trial Court is committed to: fair and impartial administration of justice; protection of constitutional and statutory rights and liberties; equal access to justice for all in a safe and dignified environment with policies and practices that strengthen and support diversity, equity, and inclusion; efficient, effective, and accountable resolution of disputes; prompt and courteous service to the public by committed and dedicated professionals utilizing best practices in a manner that inspires public trust and confidence. DEPARTMENTAL MISSION STATEMENT The Massachusetts Probation Service's mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service POSITION SUMMARY SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. MAJOR DUTIES Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; Requests information from other agencies, departments, and or courts; Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; Maintains statistical data concerning case processing activities; and, Performs related duties as required. Probation Case Specialist II Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties; Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor; Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary; Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required; Serves as a "floating case specialist" who is able to fill-in for employees within other work units as required; and, Performs all of the duties of the lower level within this series as required. Probation Case Specialist III Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties; Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies; Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed; Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor; Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; Assists in the training of new employees and in the ongoing training of other employees. Serves as a "floating case specialist" who is able to perform the full-range of case processing duties within an office during absences as required; Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; and, Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. Capable of handling the most unusual and complicated inquiries within established guidelines. May use specialized communication skills in performing these duties; Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems; Compiles statistical information on probation activities and prepares periodic reports; Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures; Assists in researching open cases to determine their status and to determine further action to be taken; Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; Identifies persons who are behind in payments, researches payment histories, determines further actions to be taken, and maintains appropriate files; Provides assistance to staff in the use of word processing and other software applications; May provide regular assistance and coordination to personnel assigned to the courtroom; May serve as a back-up to a higher level series; Performs all of the duties of the lower levels within this series as required. POSITION REQUIREMENTS These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: Graduation from high school or its equivalent. Some general clerical or customer service experience. Ability and experience using personal computers, including word processing software such as MS Word. Experience with spreadsheet software such as MS Excel is preferred. General knowledge of modern office practices and procedures. Ability to serve the public and others with business with the court in a courteous and professional manner. Ability to learn the procedures and functions, manual and automated, of the office to which assigned. Ability to understand and follow verbal and written instructions. Ability to perform routine data entry at an acceptable rate of speed. Ability to establish and maintain effective working relationships with court staff. Ability to communicate effectively with others. Below are the preferred qualifications for this job posting: 1+ years of external/public-facing customer service & clerical, administrative experince. Bi-lingual applicants are encouraged to apply. Probation Case Specialist II Additional Requirements: A minimum of two of years of experience as a Probation Case Specialist I. Working knowledge and ability to effectively use MassCourts or other court used automated case management system. Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to provide specialized or technical case processing information. Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: A minimum of two years of experience as a Probation Case Specialist II. Considerable working knowledge of case processing using MassCourts or other court used automated case management system. Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to respond to unusual or complicated requests for information. Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: A minimum of two years of experience as a Probation Case Specialist III. Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to respond to difficult and sensitive requests for information. Demonstrated ability to function as a resource person. Demonstrated ability to prepare statistical and written reports. Demonstrated ability to train employees. Demonstrated ability to conduct research on case files and systems and to prepare reports. OTHER Applicants must apply by completing a Trial Court online application at the following web address: https://careers-trialcourtsofmass.icims.com/jobs/intro PLEASE NOTE: Employment is contingent upon passage of a criminal record check. If you are not currently viewing this posting online, please visit the Judicial Court Jobs website at www.mass.gov/courts to apply for this position or any other Trial Court employment opportunity. No applications or resumes will be accepted by hand, mail, fax, or email delivery. AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

NOTES Bilingual candidates are encouraged to apply. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. MISSION STATEMENT OF THE MASSACHUSETTS TRIAL COURT The Trial Court is committed to: fair and impartial administration of justice; protection of constitutional and statutory rights and liberties; equal access to justice for all in a safe and dignified environment with policies and practices that strengthen and support diversity, equity, and inclusion; efficient, effective, and accountable resolution of disputes; prompt and courteous service to the public by committed and dedicated professionals utilizing best practices in a manner that inspires public trust and confidence. DEPARTMENTAL MISSION STATEMENT The Massachusetts Probation Service's mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service POSITION SUMMARY SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. MAJOR DUTIES Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; Requests information from other agencies, departments, and or courts; Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; Maintains statistical data concerning case processing activities; and, Performs related duties as required. Probation Case Specialist II Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties; Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor; Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary; Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required; Serves as a "floating case specialist" who is able to fill-in for employees within other work units as required; and, Performs all of the duties of the lower level within this series as required. Probation Case Specialist III Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties; Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies; Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed; Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor; Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; Assists in the training of new employees and in the ongoing training of other employees. Serves as a "floating case specialist" who is able to perform the full-range of case processing duties within an office during absences as required; Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; and, Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. Capable of handling the most unusual and complicated inquiries within established guidelines. May use specialized communication skills in performing these duties; Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems; Compiles statistical information on probation activities and prepares periodic reports; Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures; Assists in researching open cases to determine their status and to determine further action to be taken; Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; Identifies persons who are behind in payments, researches payment histories, determines further actions to be taken, and maintains appropriate files; Provides assistance to staff in the use of word processing and other software applications; May provide regular assistance and coordination to personnel assigned to the courtroom; May serve as a back-up to a higher level series; Performs all of the duties of the lower levels within this series as required. POSITION REQUIREMENTS These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: Graduation from high school or its equivalent. Some general clerical or customer service experience. Ability and experience using personal computers, including word processing software such as MS Word. Experience with spreadsheet software such as MS Excel is preferred. General knowledge of modern office practices and procedures. Ability to serve the public and others with business with the court in a courteous and professional manner. Ability to learn the procedures and functions, manual and automated, of the office to which assigned. Ability to understand and follow verbal and written instructions. Ability to perform routine data entry at an acceptable rate of speed. Ability to establish and maintain effective working relationships with court staff. Ability to communicate effectively with others. Below are the preferred qualifications for this job posting: 1+ years of external/public-facing customer service & clerical, administrative experince. Bi-lingual applicants are encouraged to apply. Probation Case Specialist II Additional Requirements: A minimum of two of years of experience as a Probation Case Specialist I. Working knowledge and ability to effectively use MassCourts or other court used automated case management system. Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to provide specialized or technical case processing information. Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: A minimum of two years of experience as a Probation Case Specialist II. Considerable working knowledge of case processing using MassCourts or other court used automated case management system. Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to respond to unusual or complicated requests for information. Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: A minimum of two years of experience as a Probation Case Specialist III. Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to respond to difficult and sensitive requests for information. Demonstrated ability to function as a resource person. Demonstrated ability to prepare statistical and written reports. Demonstrated ability to train employees. Demonstrated ability to conduct research on case files and systems and to prepare reports. OTHER Applicants must apply by completing a Trial Court online application at the following web address: https://careers-trialcourtsofmass.icims.com/jobs/intro PLEASE NOTE: Employment is contingent upon passage of a criminal record check. If you are not currently viewing this posting online, please visit the Judicial Court Jobs website at www.mass.gov/courts to apply for this position or any other Trial Court employment opportunity. No applications or resumes will be accepted by hand, mail, fax, or email delivery. AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

NOTES This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. MISSION STATEMENT OF THE MASSACHUSETTS TRIAL COURT The Trial Court is committed to: fair and impartial administration of justice; protection of constitutional and statutory rights and liberties; equal access to justice for all in a safe and dignified environment with policies and practices that strengthen and support diversity, equity, and inclusion; efficient, effective, and accountable resolution of disputes; prompt and courteous service to the public by committed and dedicated professionals utilizing best practices in a manner that inspires public trust and confidence. DEPARTMENTAL MISSION STATEMENT As a gateway to justice in the Commonwealth of Massachusetts, the District Court is dedicated to the administration of justice in a fair, impartial and timely manner in accordance with the rule of law. In fulfilling this role, the District Court shall provide the communities it serves with an environment that is safe, accessible and respectful to all. The District Court shall conduct its business with integrity, competence and a commitment to excellence in order to promote public trust and confidence in the judicial system. District Court Organizational Profile https://www.mass.gov/orgs/district-court POSITION SUMMARY This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate or an equivalent office. In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. MAJOR DUTIES Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders; Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom; Sends out notices to various parties and attorneys; Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; Maintains statistical data concerning cases processing activities; Performs related duties as required. Case Specialist II Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties; Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor; Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required; Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required; Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties; Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system as necessary; Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions; Assists in the training of new employees and in the ongoing training of other employees; Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required; May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court; Performs all of the duties of the lower levels within this series as required; Case Specialist IV Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. Capable of handling the most unusual and complicated inquiries within established guidelines. May use specialized communication skills in performing these duties; Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system as necessary; Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems; Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system as necessary. Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court; May serve as a back-up to a higher level series; Performs all of the duties of the lower levels within this series as required. POSITION REQUIREMENTS These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements: Graduation from high school or its equivalent. Some general clerical or customer service experience. Ability and experience using personal computers, including word processing software such as MS Word. Experience with spreadsheet software such as MS Excel is preferred. General knowledge of modern office practices and procedures. Ability to serve the public and others with business with the court in a courteous and professional manner. Ability to learn the procedures and functions, manual and automated, of the office to which assigned. Ability to understand and follow verbal and written instructions. Ability to perform routine data entry at an acceptable rate of speed. Ability to establish and maintain effective working relationships with court staff. Ability to communicate effectively with others. Case Specialist II Additional Requirements: A minimum of two of years of experience as a Case Specialist I. Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. Working knowledge and ability to effectively use MassCourts or other court used automated case management system. Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to provide specialized or technical information. Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements: A minimum of two years of experience as a Case Specialist II. Considerable working knowledge of case processing using MassCourts or other court used automated case management system. Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to respond to unusual or complicated requests for information. Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements: A minimum of two years of experience as a Case Specialist III. Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. Considerable working knowledge of all case processing using MassCourts or other court used automated case management system. Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to respond to difficult and sensitive requests for information. Demonstrated ability to function as a resource person. Demonstrated ability to prepare statistical and written reports. Demonstrated ability to train employees. OTHER HOW TO APPLY: Applicants must apply by completing a Trial Court online application at the following web address: https://careers-trialcourtsofmass.icims.com/jobs/intro PLEASE NOTE: Employment is contingent upon passage of a criminal record check. If you are not currently viewing this posting online, please visit the Judicial Court Jobs website at www.mass.gov/courts to apply for this position or any other Trial Court employment opportunity. No applications or resumes will be accepted by hand, mail, fax, or email delivery. AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

NOTES This position is designated as Management and is covered by the Personnel Policies and Procedures Manual. This position is located in 3 Pemberton Square, Boston, MA MISSION STATEMENT OF THE MASSACHUSETTS TRIAL COURT MISSION STATEMENT OF THE MASSACHUSETTS TRIAL COURT: The Trial Court is committed to: fair and impartial administration of justice; protection of constitutional and statutory rights and liberties; equal access to justice for all in a safe and dignified environment with policies and practices that strengthen and support diversity, equity, and inclusion; efficient, effective, and accountable resolution of disputes; Prompt and courteous service to the public by committed and dedicated professionals utilizing best practices in a manner that inspires public trust and confidence. DEPARTMENTAL MISSION STATEMENT MISSION STATEMENT OF THE FACILITIES MANAGEMENT DEPARTMENT: The Facilities Management Department provides for the management and maintenance of 62 state-owned courthouses located in ten counties of the Commonwealth. The Department is committed to administering effective property management, and for ensuring the delivery of quality services necessary for the efficient and reliable operation of all of the facilities which it maintains. ORGANIZATIONAL PROFILE: http://www.mass.gov/courts/courtfacilities/index.html POSITION SUMMARY POSITION SUMMARY: Working within the Facilities Management Department of the Office of Court Management, the Contracts Manager is responsible for the maintenance and management of service and contract agreements for the Trial Court Facilities Department. The Contracts Manager serves a lead role in the creation of guidelines and policies for contract and administrative matters. The Manager acts as an administrative source and reference for staff regarding guidelines governing contract rules and regulations. The successful candidate with implement best practices, provide oversight while ensuring that all Facilities contract agreements comply with State procurement requirements. SUPERVISION RECEIVED: Receives general direction from the Deputy Director of Facilities Management in performing duties in accordance with established guidelines. MAJOR DUTIES MAJOR DUTIES: Manages and maintains the overall contract process for all court facilities planned and unplanned service and repair contracts required to maintain courthouses, including but not limited to: E stablishes contract requirements in the preparation of Requests for Proposal (RFP) or Invitations for Bid (IFB) documents; Develops and prepares contract agreements; Monitors the execution of contract services and ensures compliance with established contract guidelines and responsibilities ; Tracks contract agreements and initiates the process for renewal terms and/or issuance of an RFP or IFB to establish a new contract in accordance with State procurement policies and procedures; Conducts public bid openings and pre-bidders conferences as required in compliance with governing laws; Establishes Repetitive Services Agreements with qualified se rv ice and construction contractors, and maintains active listing of contractors under agreement with the Commonwealth of Mass . Operational Services Division- Statewide Contract for Tradespersons; Determines the appropriate contract process to apply to various service, repair and construction requests authorized; Communicates with agency staff as well as other state and private agencies or vendors relative to the Court Facilities Bureau's operational needs; Monitors the contract and fiscal activity of Regional Offices for compliance with governing laws, rules and regulations. Monitors funding allocation, object code budgeting , expenditure accounting, monitoring and reporting for consultant, operational, lease, repair and infrastructure/construction services subsidiaries in operating, capital and central budget accounts; Assists the development of procedures within the Contracts Unit as well as in Regional Offices concerning contracting to ensure efficient contract , fiscal and administrative activities; JOB COMPETENCIES JOB COMPETENCIES: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values Communicates and demonstrates the ethics and values of the Trial Court. Mission Understands, upholds, and communicates the Trial Court and Facilities Management Departmental missions. Applied Knowledge Knowledge and ability to oversee budgets, state contracts, procurement matters, and accounts management. Problem Solving Accurately assesses operational, staffing, administrative problems within the department and initiates corrective action. Continuous Learning Demonstrates a commitment to continuously improve himself or herself through professional development. Commitment to Diversity Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. Communication Demonstrates the capacity to ensure clear, informative and transparent communications to the facilities department and other Trial Court and government officials. Collaboration Works with others cooperatively, and promotes teamwork, contributing to a work environment that focuses on shared departmental goals. POSITION REQUIREMENTS REQUIRED EXPERIENCE, SKILLS, AND EDUCATION : These are the minimum requirements necessary to apply for the position of Contracts Manager: Bachelor's Degree in Business Administration, Public Administration or a related field and (5) Five years of experience in business management procedures and practices including contract, budget, and fiscal management; or an equivalent combination of education and experience; Candidates with experience in public procurement and construction and MCPPO certified desired; Knowledge and familiarity with the operation and function of complex organizational structures and some understanding of automated information systems . Strong interpersonal skills and the ability to work professionally with persons at all levels to maintain effective working relationships; Promote teamwork and maintain effective working relationships with direct reports while evaluating work performance; Design, develop and implement standardized processes, procedures and reports; Ability to work harmoniously with diverse groups of people with a wide range of skills and abilities; Proven ability to prioritize multiple tasks and manage changing priorities; Effective leadership and management skills; Strong analytical, quantitative, and problem-solving skills to evaluate all aspects of a situation and make appropriate decisions; Ability to maintain highly productive working relationships; Ability to communicate clearly and effectively in oral and written form; and Ability to handle highly confidential material with discretion. OTHER PLEASE NOTE: Employment is contingent upon passage of a criminal record check for all new hires. HOW TO APPLY : Applicants must apply by completing a Trial Court online application at the following web address: http://www.mass.gov/courts/jobs/index.html AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

NOTES This position is designated as Management and is covered by the Personnel Policies and Procedures Manual. This position will remain open for 21 days; however, first consideration will be given to those applicants that apply within the first 14 days. The person in this position is expected to travel throughout the Commonwealth of Massachusetts. MISSION STATEMENT OF THE MASSACHUSETTS TRIAL COURT The Trial Court is committed to: • fair and impartial administration of justice; • protection of constitutional and statutory rights and liberties; • equal access to justice for all in a safe and dignified environment with policies and practices that strengthen and support diversity, equity, and inclusion; • efficient, effective, and accountable resolution of disputes; • prompt and courteous service to the public by committed and dedicated professionals utilizing best practices in a manner that inspires public trust and confidence. DEPARTMENTAL MISSION STATEMENT The Housing Court's mission is to adjudicate all matters presented by litigants within its jurisdiction regarding housing in a fair, efficient, and timely manner according to the rule of law and the facts presented. In accordance with this mission, the Housing Court, through its operating philosophy and business practices, strives to present a citizen oriented process to maximize access to justice for all such litigants. All members of the Housing Court are committed to this mission and process to fulfill our role within the judicial branch. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/housing-court POSITION SUMMARY An eCourts Business Analyst is a professional position supporting the eCourts strategic program. The Analyst will serve as a member of the eCourts matrix team, responsible for representing and supporting a specific Trial Court Department. The Analyst is responsible for leading a Trial Court Department's eCourts design, configuration, documentation, training, implementation, and for ongoing support of eCourts initiatives. Each eCourts Business Analyst will regularly communicate with all departmental Administrative Office senior staff and court officials, and collaborate with the Statewide Manager for eCourts, the Judicial Information Services Department, and all other eCourts team members and stakeholders to ensure a coordinated and well supported Trial Court transition to a full eCourts operational environment. SUPERVISION RECEIVED: An eCourts Business Analyst receives daily supervision from the Departmental Chief Justice and Deputy Court Administrator consistent with the goals and objectives set by the Statewide Manager for eCourts. MAJOR DUTIES Acts as primary liaison between Trial Court department and eCourts Program; Provides departmental functional expertise in support of eCourts initiatives during the requirements, design, testing and implementation phases; Engages in regular communication and outreach regarding eCourts initiatives to ensure all levels of the department are kept informed; Ensures departmental eCourts activities and tasks are assigned and tracked; Organizes and runs departmental working teams to support the gathering of business requirements; Provides ongoing support to the department's eCourts initiatives, business processes and applications; Provides direct support to users, including troubleshooting with/for user's complex problems involving various eCourts systems; Assists in the creation and delivery of related user documentation and end-user training; and Performs other related duties as required. JOB COMPETENCIES All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values Mission Co mmunicates and demonstrates the ethics and values of the Judicial Branch. Mission Un derstands, upholds, and communicates the Trial Court and Department missions. Applied Knowledge Understands information software solutions, specialized tools, applications, and systems, with an ability to transfer that understanding to stakeholders in the various court departments and divisions. Continuous Learning Demonstrates a commitment to continuously improve their knowledge of fast changing computer programs, hardware and software through professional development. Commitment to Diversity Promotes an environment of diversity through understanding, respect, and positive communication with persons of various racial, ethnic, economic, gender and cultural backgrounds. Customer Service Conducts oneself in a courteous and professional manner when assisting all employees of the Judiciary and court users, regardless of their position in the Judiciary. Collaboration Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals. Problem Solving Accurately assesses workplace problems and recommends and facilitates appropriate technology and business process solutions. POSITION REQUIREMENTS The following are the minimum requirements to be considered for the position of eCourts Business Analyst: A Bachelor's degree and (3) three years of full-time, professional experience in supporting business operations, the major duties of which included at least two or more of the following functions: court case management and operations , information technology, project management , digital business solutions for customers, and data analytics ; or an equivalent combination of the required education and experience. PREFERRED KNOWLEDGE, SKILLS, AND ABILITIES: A Master's or other advanced degree is a plus; Strong customer service skills; Knowledge of departmental court processes; Familiarity with the MassCourts case management system for interfacing with the eCourts business model ; Excellent interpersonal, written, and oral communication skills; Demonstrated ability to balance, prioritize and organize multiple tasks; Demonstrated ability to work collaboratively in teams and across organizations; Demonstrated ability to accept feedback and adjust plans accordingly; Demonstrated ability to build strong working relationships inside and outside the organization; Basic analytical skills to evaluate information gathered from multiple sources, consolidate details and extract functional requirements; Demonstrated ability to effectively translate user requirements into business, functional and test scenarios for projects of various sizes and complexity; Ability to analyze complex issues and information relating to systems and programs; Ability to effectively communicate technical information to non-technical people ; Ability to work effectively alone, as member of a team, and as a team lead. OTHER PLEASE NOTE: Employment is contingent upon passage of a criminal record check. Applicants must apply by completing a Trial Court online application at the following web address: http://www.mass.gov/courts/jobs/index.html PLEASE NOTE: paper, faxed, or emailed applications are no longer accepted for any Trial Court position. AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

NOTES This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. MISSION STATEMENT OF THE MASSACHUSETTS TRIAL COURT The Trial Court is committed to: • fair and impartial administration of justice; • protection of constitutional and statutory rights and liberties; • equal access to justice for all in a safe and dignified environment with policies and practices that strengthen and support diversity, equity, and inclusion; • efficient, effective, and accountable resolution of disputes; • prompt and courteous service to the public by committed and dedicated professionals utilizing best practices in a manner that inspires public trust and confidence. DEPARTMENTAL MISSION STATEMENT As the financial center for the Trial Court, the Fiscal Affairs Department prepares and receives budget requests, oversees and processes all financial transactions from funds appropriated by the legislature and available through grants, trusts, and capital allocations for 119 court divisions, the Administrative Office of the Trial Court, the Administrative Offices of the seven Trial Court departments, the Sentencing Commission, the Office of the Commissioner of Probation, and the Office of the Jury Commissioner. ORGANIZATIONAL PROFILE : http://www.mass.gov/courts/admin/fiscal.html POSITION SUMMARY Working within the Fiscal Affairs Department of the Office of Court Management (OCM), a Procurement Coordinator is responsible for coordination and supervision of a range of direct and indirect procurement activities for OCM, courts and offices. Procurement activities include but are not limited to: the coordination, distribution and use of State Contracts/State Price Agreements, AOTC Contracts and other statewide specialty items; the encumbrance of available and approved funds for purchases; the oversight and response to requests from Courts and Offices to procure equipment, services and furniture including: the assessment of the need based upon the request. Oversee central procurement projects, manage contracts and recommend changes based upon performance and budget. Assistance includes the creation and coordination of various RFPs for posting and managing using Commbuys, the Commonwealth's procurement platform. Procurement Coordinators are charged with managing renovation/moving projects for multiple court departments in coordination with Court Capital Projects and Trial Court Leasing. Special Projects are assigned as necessary. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position title within this series consistent with the specifications for the higher level position title. The position title reverts to the entry level when there is a vacancy. ORGANIZATIONAL LEVELS: Procurement Coordinator I - This is the entry level position title within this series. Employees at this level are expected to perform the full range of entry level duties and to train for the next higher level. Procurement Coordinator II -This is the second level position title within this series. Employees at this level are expected to perform a more expended role in contracts and purchasing, to possess more knowledge of policies and procedures, and to exercise more independent judgment. SUPERVISION RECEIVED: Reports to the Manager of Fiscal Affairs for Procurement and receives general supervision in performing duties which require independent judgment and initiative. MAJOR DUTIES Procurement Coordinator I Duties Receives, assesses and responds to requests from Courts and Offices for Specialty Item purchases; Prepares and submits complete, accurate and appropriate procurement, encumbrance and payment documents for approval and processing; Routinely provides information about procurement processes and procedures to assigned Courts and Offices; Maintains and distributes statewide contracts to Courts and Offices; Creates and manages, RFRs, RFPs, RFQs for multiple court departments, using the Commonwealth's Procurement Platform, Commbuys; Develops and conducts surveys and needs assessment tools to identify replacement needs and support budget requests; Develops and maintains Excel data bases, and/or miscellaneous applications designed to track procurement activities; Prepares and submits monthly procurement activity report to the Manager of Procurement; Monitors contracts and make recommendations for change based upon performance and budgetary considerations; Reviews documents submitted by Courts and Offices to ensure compliance with procurement policies and procedures; Assesses the usefulness, functionality and condition of existing furniture and fixtures, including systems furniture and recommend changes as appropriate; Performs other duties as required; Procurement Coordinator II Additional Duties Researches and develops proposals for cost saving methods of purchasing goods and services; Writes Request for Proposals for assigned goods or services that incorporate specifications and evaluation criteria based on unique needs of the Courts and Offices and a sound understanding of the manufacturing and industry standards for such goods or services; Conducts review and selection process, recommend award and non-award status, maintain procurement file and notify applicants of their award status; Prepares Competitive Bid Forms for the selected applicant and work with the Legal department to develop contracts with vendors; Assists in the development of procurement material and procedures including guidance on record retention, record storage, and procurement procedures; Provides technical support and advice on Court systems such as recorders and amplifiers; Works with the OCM Capital Projects Department, Trial Court Departments, and Executive Branch Division of Capital Asset Management on purchases relating to capital projects as directed; Works with other Sections of Fiscal Affairs and other Departments of the OCM to develop and implement procurement and fiscal management systems such as equipment and furniture inventory; Recommends procedures and guidelines for assigned procurement projects; and Performs all of the duties of the lower level position title within this series as required. JOB COMPETENCIES All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values Communicates and demonstrates the ethics and values of the Fiscal Affairs Department and the Trial Court. Mission Understands, upholds, and communicates the Trial Court and Fiscal Affairs Department missions. Applied Knowledge Demonstrates advanced purchasing knowledge with an ability to responsibly and effectively negotiate contracts for goods and services. Team Building Fosters a sense of shared goals and accountabilities through the development of positive relationships among staff and colleagues in order to promote a healthy work environment. Performance Measurement Understands the value and importance of performance measures as a basis for both individual and departmental assessments. Strategic Thinking and Planning Utilizes the best available information to successfully plan and achieve positive future goals and objectives on an organizational and local level. Commitment to Diversity Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. Continuous Learning Demonstrates a commitment to continuously improving himself or herself through professional development. POSITION REQUIREMENTS These are the minimum requirements necessary to apply for the position of Procurement Coordinator: Procurement Coordinator I Requirements Bachelor's degree in Business Administration or related field from an accredited college or university; and (2) years of work experience in purchasing and related services; or an equivalent combination of education and experience; Candidates with (4) years of experience and/or knowledge of Trial Court and State fiscal procedures are preferred; Ability to negotiate with vendors and to supervise their performance during projects; General knowledge of accounting principles; Knowledge of and ability to use personal computers and related software, including all Microsoft products, and spreadsheets; Strong analytical and research skills; Strong interpersonal skills and the ability to work professionally with persons at all levels, including judges, Administrative Office Directors, Court Administrators, vendors, architects, and representatives from state agencies, and to maintain effective working relationships individually or on a team; Ability to communicate clearly and effectively in oral and written form; Ability to coordinate multiple projects simultaneously; Ability to maintain accurate records; Ability to work independently; and Ability to travel to court locations and vendor sites throughout the Commonwealth upon immediate notice. Procurement Coordinator II Additional Requirements A minimum of four years of experience as a Procurement Coordinator I; Considerable knowledge of Trial Court and State fiscal procedures; Advanced knowledge of and ability to use personal computers and related software, including MS Excel spreadsheet and MS Access; Demonstrated ability to research issues and to recommend feasible solutions; Demonstrated ability to provide technical assistance and to assist in providing training to court personnel; Demonstrated ability to independently complete assignments and to handle multiple assignments; OTHER PLEASE NOTE: Employment is contingent upon passage of a criminal record check. HOW TO APPLY: Applicants must apply by completing a Trial Court online application at the following web address: https://careers-trialcourtsofmass.icims.com/jobs/intro If you are not currently viewing this posting online, please visit the Judicial Court Jobs website at www.mass.gov/courts to apply for this position or any other Trial Court employment opportunity. No applications or resumes will be accepted by hand, mail, fax, or email delivery. AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

NOTES Sucessful candidate will need to travel to the various division of the Boston Municipal Court Department as per business needs. This position is designated as Management and is covered by the Personnel Policies and Procedures Manual. Please uploaded your most recent resume during applicantion process. MISSION STATEMENT OF THE MASSACHUSETTS TRIAL COURT The Trial Court is committed to: • fair and impartial administration of justice; • protection of constitutional and statutory rights and liberties; • equal access to justice for all in a safe and dignified environment with policies and practices that strengthen and support diversity, equity, and inclusion; • efficient, effective, and accountable resolution of disputes; • prompt and courteous service to the public by committed and dedicated professionals utilizing best practices in a manner that inspires public trust and confidence. DEPARTMENTAL MISSION STATEMENT Given our unique responsibility to advance the fair administration of justice, the Boston Municipal Court Department is devoted to the rule of law through the conscientious and expeditious resolution of disputes, with a commitment to restoring the human spirit through correction, education, respect and compassion. ORGANIZATIONAL PROFILE : https://www.mass.gov/orgs/boston-municipal-court POSITION SUMMARY An eCourts Business Analyst is a professional position supporting the eCourts strategic program. The Analyst will serve as a member of the eCourts matrix team, responsible for representing and supporting a specific Trial Court Department. The Analyst is responsible for leading a Trial Court Department's eCourts design, configuration, documentation, training, implementation, and for ongoing support of eCourts initiatives. Each eCourts Business Analyst will regularly communicate with all departmental Administrative Office senior staff and court officials, and collaborate with the Statewide Manager for eCourts, the Judicial Information Services Department, and all other eCourts team members and stakeholders to ensure a coordinated and well supported Trial Court transition to a full eCourts operational environment. SUPERVISION RECEIVED: An eCourts Business Analyst receives daily supervision from the Departmental Chief Justice and Deputy Court Administrator consistent with the goals and objectives set by the Statewide Manager for eCourts. MAJOR DUTIES Acts as primary liaison between Trial Court department and eCourts Program; Provides departmental functional expertise in support of eCourts initiatives during the requirements, design, testing and implementation phases; Engages in regular communication and outreach regarding eCourts initiatives to ensure all levels of the department are kept informed; Ensures departmental eCourts activities and tasks are assigned and tracked; Organizes and runs departmental working teams to support the gathering of business requirements; Provides ongoing support to the department's eCourts initiatives, business processes and applications; Provides direct support to users, including troubleshooting with/for user's complex problems involving various eCourts systems; Assists in the creation and delivery of related user documentation and end-user training; and Performs other related duties as required. JOB COMPETENCIES All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values Mission Co mmunicates and demonstrates the ethics and values of the Judicial Branch. Mission Un derstands, upholds, and communicates the Trial Court and Department missions. Applied Knowledge Understands information software solutions, specialized tools, applications, and systems, with an ability to transfer that understanding to stakeholders in the various court departments and divisions. Continuous Learning Demonstrates a commitment to continuously improve their knowledge of fast changing computer programs, hardware and software through professional development. Commitment to Diversity Promotes an environment of diversity through understanding, respect, and positive communication with persons of various racial, ethnic, economic, gender and cultural backgrounds. Customer Service Conducts oneself in a courteous and professional manner when assisting all employees of the Judiciary and court users, regardless of their position in the Judiciary. Collaboration Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals. Problem Solving Accurately assesses workplace problems and recommends and facilitates appropriate technology and business process solutions. POSITION REQUIREMENTS The following are the minimum requirements to be considered for the position of eCourts Business Analyst: A Bachelor's degree and (3) three years of full-time, professional experience in supporting business operations , the major duties of which included at least two or more of the following functions: court case management and operations , information technology, project management, digital business solutions for customers, and data analytics ; or an equivalent combination of the required education and experience. PREFERRED KNOWLEDGE, SKILLS, AND ABILITIES: A Master's or other advanced degree is a plus; Strong customer service skills; Knowledge of departmental court processes; Familiarity with the MassCourts case management system for interfacing with the eCourts business model ; Excellent interpersonal, written, and oral communication skills; Demonstrated ability to balance, prioritize and organize multiple tasks; Demonstrated ability to work collaboratively in teams and across organizations; Demonstrated ability to accept feedback and adjust plans accordingly; Demonstrated ability to build strong working relationships inside and outside the organization; Basic analytical skills to evaluate information gathered from multiple sources, consolidate details and extract functional requirements; Demonstrated ability to effectively translate user requirements into business, functional and test scenarios for projects of various sizes and complexity; Ability to analyze complex issues and information relating to systems and programs; Ability to effectively communicate technical information to non-technical people ; Ability to work effectively alone, as member of a team, and as a team lead. OTHER PLEASE NOTE: Employment is contingent upon passage of a criminal record check. Applicants must apply by completing a Trial Court online application at the following web address: http://www.mass.gov/courts/jobs/index.html PLEASE NOTE: paper, faxed, or emailed applications are no longer accepted for any Trial Court position. AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

NOTES This requisition will remain open for six weeks; however, first consideration will be given to those applicants that apply within the first 14 days. Region III includes the following Courts: Essex Probate & Family, Fenton Judicial Center, Haverhill District, Lawrence Superior, Lowell District, Lowell Superior, Lynn District, Newburyport District, Newburyport Superior, Peabody District, Ruane Judicial Center This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. MISSION STATEMENT OF THE MASSACHUSETTS TRIAL COURT The Trial Court is committed to: fair and impartial administration of justice; protection of constitutional and statutory rights and liberties; equal access to justice for all in a safe and dignified environment with policies and practices that strengthen and support diversity, equity, and inclusion; efficient, effective, and accountable resolution of disputes; prompt and courteous service to the public by committed and dedicated professionals utilizing best practices in a manner that inspires public trust and confidence. DEPARTMENTAL MISSION STATEMENT The Court Facilities Department provides for the management and maintenance of 63 state-owned courthouses located in ten counties of the Commonwealth. The Department is committed to administering effective property management, and for ensuring the delivery of quality services necessary for the efficient and reliable operation of all of the facilities which it maintains. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/trial-court-facilities-management-capital-planning-department POSITION SUMMARY This series is responsible for performing a variety of duties related to cleaning and the up keeping of orderly conditions of courthouse premises and is responsible for providing custodial and janitorial services. The higher level requires the performance of increasingly more responsible and varied work which requires greater knowledge of cleaning chemicals, surface types, the utilization of power/mechanized cleaning equipment, and providing direction to less senior staff. Employees are hired at the entry level position and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles. ORGANIZATIONAL LEVELS: Custo dian I - This is the entry level position title within this series. Employees at this level are expected to clean and keep courthouse premises in an orderly condition by providing custodial and janitorial services. Custodia n I I - This is the second level position title within this series. Employees at this level are expected to have a complete knowledge of cleaning chemicals, industrial cleaning methods, and the utilization of automatic cleaning equipment. Employees are also expected to function as a lead person on project work, and perform small motor/equipment repairs. SUPERVISION RECE IVED: Receives immediate supervision in performing structured but not always routine work. Limited discretion is required. MAJOR DUTIES Custodian I Duties: Keeps a building in clean and orderly condition by performing a combination of activities including cleaning assigned areas; Maintains the cleanliness and appearance of floors by sweeping, mopping, and vacuuming; Washes interior surfaces of buildings such as walls, ceilings, windows, etc. using appropriate supplies and equipment; Empties waste receptacles and disposes of refuse; Dusts and polishes furniture; Performs related duties such as loading and unloading equipment and supplies from vehicles; moving furniture in rooms for special functions or meetings; Performs outside duties such as washing windows, sweeping walks, shoveling snow, and picking up trash; Performs related duties as required. Custodian II Additional Duties: Utilizes advanced custodial equipment such as automatic cleaning equipment, snow blowers, and lawn mowers; Complete knowledge of cleaning chemicals, surface types, industrial cleaning methods, etc; Performs minor repairs to building; Performs small motor/equipment repairs; Functions as lead person on project work; Performs related duties as required. JOB COMPETENCIES Ethics and Values Communicates and demonstrates the ethics and values of the Court Facilities Department and the Trial Court. Mission Understands, upholds, and communicates the Trial Court and Court Facilities Department missions. Applied Knowledge Understands standard facility management methods, codes, and operational best practices. Problem Solving Accurately assesses custodial problems of a routine nature and initiates corrective action. Continuous Learning Demonstrates a commitment to continuously improve himself or herself through training and making use of new methods and equipment. Commitment to Diversity Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. Customer Service Contributes to a departmental environment emphasizing conduct that is courteous and professional toward both Trial Court employees and the public. Collaboration Works with others cooperatively, and demonstrates teamwork, contributing to a work environment that focuses on shared goals. POSITION REQUIREMENTS These are the minimum requirements necessary to apply for the position of Custodian I Custodian I Requirements: One to three years experience in basic custodial / janitorial duties. Ability to perform physical labor, and follow oral and written instructions. Knowledge of methods followed in building custodial work. Knowledge of types and uses of materials, tools, and equipment used in building custodial work. Physical stamina and endurance. Custodian II Additional Requirements: At least two years experience as at the entry level position, working with automatic cleaning equipment and industrial cleaning methods. Ability to perform physical labor, and follow oral and written instructions. Knowledge of methods followed in building custodial work. Knowledge of types and uses of materials, tools, and equipment used in building custodial work. Ability to give direction and instruction to less senior staff. OTHER PLEASE NOTE: Employment with the Trial Court is contingent upon passage of a criminal record check . HOW TO APPLY : Applicants must apply by completing a Trial Court online application at the following web address: http://www.mass.gov/courts/jobs/ Paper, faxed or emailed applications are no longer accepted for any Trial Court position. AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

NOTES Sucessful candidate will need to travel at least 50% of the time in Eastern part of the state(occasional travel to western part) of the state as per business needs. This position is designated as Management and is covered by the Personnel Policies and Procedures Manual. You must upload a resume to your profile during the application process to be considered. MISSION STATEMENT OF THE MASSACHUSETTS TRIAL COURT The Trial Court is committed to: fair and impartial administration of justice; protection of constitutional and statutory rights and liberties; equal access to justice for all in a safe and dignified environment with policies and practices that strengthen and support diversity, equity, and inclusion; efficient, effective, and accountable resolution of disputes; prompt and courteous service to the public by committed and dedicated professionals utilizing best practices in a manner that inspires public trust and confidence. DEPARTMENTAL MISSION STATEMENT The core mission of the Office of Jury Commissioner (OJC) is to provide randomly-selected pools of eligible jurors, representative of the community from which they are drawn, to each of the jury courts of the Commonwealth of Massachusetts, in accordance with the needs of those courts and the direction of the Trial Court. The OJC is committed to educating the public on the value and responsibility of serving as a juror, and to providing courteous, professional service to the public and the courts. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/office-of-jury-commissioner POSITION SUMMARY Working within the Office of Jury Commissioner, the Program and Communications Manager is responsible for developing, implementing, and providing training programs, outreach, and communications to advance the mission of the OJC. Potential training audiences include but are not limited to OJC staff, court officers, clerks, new employees, and other court staff. Potential outreach audiences include members of the Executive and Legislative branches, students, and the general public. Working with senior management, the Program and Communications Manager is also responsible for creating and disseminating messaging promoting jury service, as well as communications for internal and external audiences on OJC activities, initiatives, procedures and requirements. The Program and Communications Manager may supervise OJC support staff. A willingness and ability to travel to present programs throughout the Commonwealth are requirements of the position. SUPERVISION RECEIVED: Receives supervision from the Jury Commissioner and Deputy Jury Commissioner, and from senior managers as designated by the Deputy Jury Commissioner. MAJOR DUTIES Working under the direction and supervision of the Deputy Jury Commissioner, the Program and Communications Manager: Works collaboratively with other Office of Jury Commissioner staff, as well as the Security Department, the Judicial Institute, and other Trial Court staff, to meet the training and professional development needs of court personnel and OJC staff including: Leading and participating in the design and coordination of live and online training programs that address the organizational, substantive, and administrative needs of the courts; Researching, developing, and/or evaluating curricula for the professional development of OJC staff; Conducting live and online training programs for OJC and Trial Court staff, including biannual basic and advanced courses on the jury management software system and jury management procedures for court officers; Creating events and sessions in the Trial Court's Learning Management System (LMS), managing communications through LMS; Developing online programs for OJC and Trial Court staff; Preparing educational materials, including written materials supporting education programs, and publications for the public and court personnel; Traveling to training locations to set up, manage, present, and break down educational programs, and transporting training materials and equipment to and from the training location; Works collaboratively with other Office of Jury Commissioner staff and with Trial Court and Supreme Judicial Court communications staff to create and disseminate information and messaging to the public and other stakeholders about the jury system and the work of the Office of Jury Commissioner; Creates and disseminates internal communications, such as the Jury Pool Post, to inform and assist Trial Court and OJC personnel on jury matters; Proposes, develops and creates outreach materials to promote jury service to a wide variety of audiences; Presents outreach programs before a wide variety of audiences, including civic, education, and governmental groups, and acts as a liaison with those groups in addressing their needs, scheduling presentations, and creating and delivering content; Assists in assessing effectiveness of outreach materials and presentations, and proposing improvements and innovations; Appears on radio, television, and internet broadcasts, as needed; Responds to inquiries from jurors, the public, attorneys, court personnel (including Help Desk inquiries) and others concerning the Massachusetts jury system; Acts as a liaison between the OJC and trial court staff, especially jury pool officers and clerks, to address, resolve, and educate on jury issues; Maintains regular communication with managers, stakeholders, and others overseeing and depending on the work product of the Program and Communications Manager; Engages in ongoing performance measurement and continual improvement; Works cooperatively with supervisors and managers who provide oversight of and assistance to the Program and Communications Manager to ensure delivery of quality programs, communications, and resources; Performs special projects as needed; and Performs all other related duties as required. JOB COMPETENCIES Competencies Key Skills Ethics and Values Communicates and demonstrates the ethics and values of Probation Service and the Trial Court. Mission and Vision Understands, upholds, and communicates the stated organizational mission and vision. Performance Enhancement (Individual & EBP) Actively is committed to both improving performance and the professional development process, including meeting Probation Service Standards, policies of the Probation Department and the Trial Court. Teamwork Demonstrates a willingness to work in a team oriented environment, with a commitment to shared goals and accountabilities through the development of positive relationships, promoting a healthy work environment. Collaboration Demonstrates flexibility and openness to modifications and adaptations suitable to the situation; Receptive to diverse ideas while respecting other's opinions and roles. Strategic Planning Integrates professional development with the organization's strategic goals. Self-Awareness Seeks feedback and direction regarding performance and professional development; Understands how different situations often require different responses. Influence Using experiences to suggest improvements to policies and processes; Acts an agent for positive change. Managing External Environment Works cooperatively with the law enforcement community and other government agencies in Probation's sphere of operations. Continuous Learning Is actively committed to and actively works to continuously improve himself/herself. POSITION REQUIREMENTS These are the minimum requirements necessary to apply for the position of Program and Communications Manager: A Bachelor's Degree and Three (3) years of professional experience working in adult education and/or communications ; or an equivalent combination of education and experience; Experience and high comfort level with public speaking before a wide variety of audiences, such as court professionals, students, government and business leaders, and community groups; Knowledge of adult learning principles, curriculum design, and organizational development ; Ability to write and communicate in a professional manner, for a wide variety of audiences; Ability to manage, prioritize, and complete simultaneous assignments; Ability to work well independently or as a member of a team while maintaining productivity and exercising good judgment; Ability to work well with others in a professional setting, including judges, managers, court staff, and the members of the public; Ability to use personal computers and related business software such as MS Word, Excel, and PowerPoint; Ability to consistently contribute a positive attitude and high level of professionalism and ethics to the workplace; Ability and willingness to travel throughout the Commonwealth and physically transport training materials and equipment. Preferred Knowledge and Skills: Knowledge of the jury system of the Commonwealth of Massachusetts and court operational procedures . Experience managing online programs in a learning management system. Technical skills in the areas of online program and communications design , as well as ability to learn, train on, and troubleshoot software programs such as the Commonwealth's jury management system. OTHER PLEASE NOTE: Employment is contingent upon passage of a criminal record check. If you are not currently viewing this posting online, please visit the Trial Court website at www.mass.gov/courts to apply for this position or any other Trial Court employment opportunity. AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

NOTES This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. MISSION STATEMENT OF THE MASSACHUSETTS TRIAL COURT The Trial Court is committed to: fair and impartial administration of justice; protection of constitutional and statutory rights and liberties; equal access to justice for all in a safe and dignified environment with policies and practices that strengthen and support diversity, equity, and inclusion; efficient, effective, and accountable resolution of disputes; and, prompt and courteous service to the public by committed and dedicated professionals utilizing best practices in a manner that inspires public trust and confidence. DEPARTMENTAL MISSION STATEMENT The Land Court's mission is to provide an accessible forum where specialized expertise is applied to resolve disputes involving the ownership, development, and use of real property throughout the Commonwealth. The judges and staff are committed to serving the public and the real estate and trial bars in a respectful, efficient manner by issuing decisions that are equitable and legally well-reasoned, and by providing readily available, reliable guidance to property owners and registries of deeds regarding registered land transactions. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/land-court POSITION SUMMARY SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the production of plans for the Survey Division of the Land Court. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specification for the higher level position titles. The position titles revert to the entry level where there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher level consistent with this job description and Trial Court policies. Survey Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the practices and procedures used to produce plans for registered land. Survey Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex plan production. Survey Specialist III - This is the third level position title within this series. Employees at this third level are expected to produce the most complex plans and perform survey calculations as required by the court. They are expected to perform additional duties within the department based on training received from reviewing and accepting plans. Survey Specialist IV - This is the fourth level position title within this series. Employees at this level are responsible for providing assistance in the area of surveying as it relates to registered land and land court procedures and practices. Concentration is on reviewing and filing plans presented to the court along with drafting and checking plans prepared by the court. MAJOR DUTIES Survey Specialist I Duties: Produces simpler Land Court plans by CAD system. Edits plans prepared by others; Copies, files, retrieves, and sorts court papers, documents, plans and folders according to established procedures; Completes Survey Division processing of decree plans sent to registries; Maintains records as needed; and, Performs related duties as required. Survey Specialist II Additional Duties: Using CAD, produces more complex Land Court plans such as those requiring key sheets, multiple sheets, the use of details and editing of text location for clarity; Performs basic calculations for studies; Performs detail check of drafted plans to be issued by the Land Court; Copies, files, retrieves, and sorts court papers, documents, plans and folders according to established procedures; Maintains records as needed including plan cancellations and withdrawal from Registration; and, Performs all of the duties of the lower level within this series as required. Survey Specialist III Additional Duties: Under supervision, applies knowledge of survey principles and practice to review, verify and accept plans submitted for filing. Expected to learn to recognize items of legal significance; Calculates solutions to survey problems suggested by supervisor; Recommends to supervisor and calculates solutions to survey problems; Organizes survey correspondence in a complete and logical manner clearly indicating considerations made when plan was reviewed; Confers with judges and title examiners while reviewing cases; Performs comprehensive check of drafted plans to be issued by the Court; Reviews and endorses title instruments to be filed with the Registry of Deeds. Maintains atlases of registered land; Informs surveyors and attorneys in the proper procedures for filing plans with the Land Court; Produces the most complex Land Court plans by CAD system; Performs complex calculations for studies; Copies, files, retrieves, and sorts court papers, documents, plans and folders according to established procedures; Maintains records as needed including plan cancellations and withdrawals from Registration; and, Performs all duties of the lower level within this series as required. Survey Specialist IV Additional Duties: Reviews, verifies, and accepts with minimal supervision, a large amount of plans submitted to the Land Court. Utilizes survey knowledge while cognizant of legal principles involved; Frequently anticipates and arrives at solutions to survey problems (i.e. inconsistent surveys); Coordinates the drafting of judgment or subdivision plans; Checks plans prepared by the Survey Division and works with other survey specialists on corrections/modifications; Verifies final mathematical closure of Land Court plans going to the registries; Coordinates needs of local registries and the format of Land Court plans; Obtains the necessary signatures on Land Court plans going to the registries; Drafts Land Court plans by CAD system; Confers with judges, title examiners and other managers regarding plan issues; Advises lawyers and surveyors concerning the requirements for filing plans at the Land Court; Reviews Court orders to determine drafting procedures in relation to their legal implications; and, Performs related duties as required. POSITION REQUIREMENTS These are the minimum requirements necessary to apply for the position of Survey Specialist: Survey Specialist I Requirements: Registered land surveyor preferred but not required. Graduation from high school or its equivalent; Basic knowledge of surveying practices and skills, including a good understanding of trigonometry, geometry and legal survey terminology, acquired by two years of relevant experience in surveying; Experience producing plans in CAD using coordinate geometry and survey applications. Must be able to prepare complete, concise one-page decree plans; Ability to place text and dimensions in accordance with established procedures is essential; An understanding of the information needed on a decree plan is required. Minimal changes/corrections to the drafted plan should be required to produce final decree plan; Experience digitizing into CAD systems; General knowledge of and ability to use personal computers and office application software; Ability to serve the public and others with business with the Land Court in a courteous and professional manner; Ability to learn procedures and functions, manual and automated; Ability to understand and follow verbal and written instructions; Ability to establish and maintain effective working relationships with all Court staff; and, Ability to communicate effectively with others. Survey Specialist II Additional Requirements: A minimum of three years as a Survey Specialist I; Working knowledge of surveying practices and skills, including an excellent understanding of trigonometry, geometry and legal survey terminology; Considerable experience producing plans in CAD using coordinate geometry and survey applications; Demonstrated ability to produce accurate, complete, multi-sheet complex court plans; Must be able to utilize key sheet and other advanced plan preparation techniques to successfully draft any plan; Demonstrated ability to understand surveyors calculations and perform basic mathematical functions such as solving for tie distances or offsets; Demonstrated understanding of relationship between Land Court policy and the preparation of Land Court plans with respect to legal issues such as easements, ways, water lines and takings; Ability to draft more complex Land Court plans with minimal corrections/changes is expected; Working knowledge of and ability to use personal computers and office application software; Demonstrated ability to serve the public and others with business with the Land Court in a courteous and professional manner; Demonstrated ability to learn procedures and functions, manual and automated; Demonstrated ability to understand and follow verbal and written instructions; Demonstrated ability to establish and maintain effective working relationships with all Court staff; and, Demonstrated ability to communicate effectively with others. Survey Specialist III Additional Requirements: A minimum of three years as a Survey Specialist II; Extensive knowledge of surveying practices and skills, including an excellent understanding of trigonometry, geometry and legal survey terminology; Extensive experience producing plans in CAD using coordinate geometry and survey applications; Considerable experience digitizing into CAD system; Working knowledge of and ability to use personal computers and office application software; and, Ability to draft most complex plans with minimal changes and corrections necessary to prepare final decree plans. Survey Specialist IV Additional Requirements: Minimum of four years as a Survey Specialist III; Considerable knowledge of Massachusetts G. L. c.185 and Land Court practices and procedures; Understanding of the information required on a court plan with respect to style and content; Considerable knowledge and understanding of the legal implications of surveying; Extensive experience in surveying or survey related work; Experience and/or knowledge of survey field work involving traverses, field note reduction, raw and balanced traverses and field and record coordinates; Demonstrated ability to make decisions and work independently; Demonstrated ability to handle a large amount of plans presented to the Land Court for review and filing; and, Demonstrated ability to prioritize work. OTHER HOW TO APPLY: Applicants must apply by completing a Trial Court online application by clicking "Apply for this job online" button at the top of this page. If you are not viewing this online, go to the Judicial Jobs page at https://careers-trialcourtsofmass.icims.com/jobs and search for this job. PLEASE NOTE: Paper, faxed or emailed applications or resumes are not accepted for any Trial Court position. Employment is contingent upon passage of a criminal record check. AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

NOTES Bilingual applicant are encouraged to apply. This requisition will remain open for 30 business days; however, first consideration will be given to those applicants that apply within the first 10 business days. All candidates must be able to travel among the offices and sessions within the division of Region V. Region IV includes the following courts: Attleboro District Court, Barnstable District Court, Brockton District Court, Edward District Court, Fall River District Court, Falmouth District Court, Higham District Court, Nantucket District Court, New Bedford District Court, Orleans District Court, Plymouth District Court, Taunton District Court, Wareham District Court, Wrentham District Court. MISSION STATEMENT OF THE MASSACHUSETTS TRIAL COURT The Trial Court is committed to: fair and impartial administration of justice; protection of constitutional and statutory rights and liberties; equal access to justice for all in a safe and dignified environment with policies and practices that strengthen and support diversity, equity, and inclusion; efficient, effective, and accountable resolution of disputes; prompt and courteous service to the public by committed and dedicated professionals utilizing best practices in a manner that inspires public trust and confidence. DEPARTMENTAL MISSION STATEMENT The Massachusetts Probation Service's mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE : https://www.mass.gov/orgs/massachusetts-probation-service POSITION SUMMARY The Victim Services Coordinator will work within the Massachusetts Probation Service. The Victim Services Coordinator is responsible for providing advocacy, support, notification, crisis intervention, safety planning, court accompaniment and resource referral to victims of crime in the performance of their duties. The Victim Services Coordinator will provide court accompaniment to victims of probationers who are required to appear in court. The Coordinator will create inter-agency linkages to address victims' ancillary needs in the areas of housing, safety, counseling, legal assistance, interpreter services, and government benefits as needed. The Victim Services Coordinator will enhance the delivery of victim services within the Massachusetts Probation Service. Supervision Received: The Victim Services Coordinator reports to and receives general direction from the Statewide Manager of Victim Services. MAJOR DUTIES Responsible for • Conduct intake and complete victim needs assessment; • Provide court accompaniment to victim and witnesses during Violation of Probation Proceedings, Detention Hearings and restitution modification hearings; • Provide notification, advocacy, crisis intervention, safety planning, resource referral and court accompaniment to court involved victims of crime; • Provide detailed information about the court process and court procedures; • Certify victims of crime to receive notification of release from an institution and/or access to CORI; • Work with allied professionals including but not limited to the Massachusetts Office for Victim Assistance, Department of Correction, Houses of Correction, Department of Criminal Justice Information Services, Department of Youth Services, Sex Offender Registry Board, Parole Board, Office of the Attorney General, District Attorney's Offices and community based agencies across the state to address various victim related needs; • Attends relevant trainings and programs for the probation department, and other state/community agencies as needed; • Compile, collect data as requested by funding agencies; • Maintain victim records in accordance with agency policy; • Participate in regular group and individual supervision; • Performs other related duties as required. JOB COMPETENCIES Ethics and Values Communicates and demonstrates the ethics and values of the Massachusetts Trial Court. Mission Understands, upholds, and communicates the Trial Court and Probation Service missions. Applied Knowledge Uses knowledge of victim services, applicable statutes, and best practices to assist with the effective delivery of valuable services. Problem Solving Assesses Victim Services operations or procedural issues and recommends and facilitates appropriate solutions. Explores new best practices and protocols to maintain and improve outcomes. Customer Service Conducts oneself in a courteous and professional manner towards victims, court employees, and the public. Responsive to the needs of victims involved with probationers under supervision; Collaboration Works with others cooperatively, accepts feedback, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared goals. Performance Measurement Understands the value and importance of performance measures as a basis for both individual and departmen t al assessments. Commitment to Diversity Promotes an environment of cross cultural awareness and diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, linguistic and cultural backgrounds. Continuous Learning Demonstrates a commitment to continuously improving himself or herself through professional development. POSITION REQUIREMENTS These are the minimum requirements necessary to apply for the position of Victim Services Coordinator: • Bachelor's in criminal justice, human services or related field; • Minimum of two (2) years of full time experience in providing assistance to victims of crime within a District Attorney's Office and/or state criminal justice agency; • Strong working knowledge of the Massachusetts Criminal Justice System and the rights and services available under the Massachusetts Victim Bill of Rights, M.G.L. 258B; • Ability to assess victim issues and identify appropriate resources and services; • Strong organizational and communication skills, including experience with sensitive matters; • Ability to work collaboratively with Trial Court Personnel, other state and federal agencies, community organizations and the general public to maintain effective working relationships; • Ability to initiate and carry out projects with a high degree of independence and sensitivity; • Ability to organize work, determine priorities, establish clear work expectations and standards, and communicate effectively orally and in writing; • Ability to analyze problems and to develop effective solutions to problems; • Working knowledge of and ability to use personal computers, including proficiency in Microsoft Office, Excel and other related programs; • Ability to work well under pressure and within limited time frames; and • Ability to travel within the Commonwealth. OTHER Applicants must apply by completing a Trial Court online application by clicking "Apply for this job online" button at the top of this page. If you are not viewing this online, go to the Trial Court Jobs page at https://careers-trialcourtsofmass.icims.com/jobs and search for this job. PLEASE NOTE: Paper, faxed or emailed applications or resumes are not accepted for any Trial Court position. AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

Major areas of responsibility for the HR Team include:  policy development, review, and interpretation; on-boarding, recruitment and hiring; classification and compensation; benefits and leave administration; worker’s compensation; performance evaluation and management; employee relations; management consultation and coaching; training; payroll; human resources information systems (HRIS) used to maintain and analyze employee and applicant data and to track various HR processes; legal compliance; reasonable accommodations; and investigation and resolution of workplace complaints, including those alleging disparate treatment or harassment. 

NOTES Please upload your most recent resume during applicantion process. First consideration will be given to those applicants that apply within the first 14 days. This position is designated as Management and is covered by the Personnel Policies and Procedures Manual. You must upload a resume to your profile during the application process to be considered. MISSION STATEMENT OF THE MASSACHUSETTS TRIAL COURT The Trial Court is committed to: fair and impartial administration of justice; protection of constitutional and statutory rights and liberties; equal access to justice for all in a safe and dignified environment with policies and practices that strengthen and support diversity, equity, and inclusion; efficient, effective, and accountable resolution of disputes; prompt and courteous service to the public by committed and dedicated professionals utilizing best practices in a manner that inspires public trust and confidence. DEPARTMENTAL MISSION STATEMENT The Massachusetts Probation Service's mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service POSITION SUMMARY Working within the Office of the Commissioner of Probation (OCP), the Project Manager for Information Services performs administrative and organizational management duties to advise and assist the Commissioner of Probation in the development and deployment of technology products and services as well as evaluating methods, practices and procedures in the probation offices of the Trial Court Department. The Project Manager will evaluate probation's technological needs and application, identifying needed improvements within individual probation offices and across the department as a whole, while also providing administrative and technical assistance and training to implement new technologies and improve the use of existing technology. This position will be the designated lead in the Office of the Commissioner of Probation for the ongoing design, development and implementation of MassCourts and related applications, working in collaboration with the Trial Court Information Services Department. The Project Manager will also advise other Trial Court Departments and other agencies of OCP policies, procedures, standards and priorities that are supported or enhanced by the MassCourts application. The Project Manager will also represent the Commissioner on a number of interdepartmental collaborations relative to the use of technology as well as with external entities. SUPERVISION RECEIVED: Receives assignments and direction from the Commissioner and First Deputy Commissioner. Works closely with the Deputy Commissioners and Regional Supervisors. MAJOR DUTIES Under the direction of the Commissioner of Probation, the Project Manager for Information Services: Works closely with the Commissioner and the Deputy Commissioners in the development and deployment of technology products and projects in the probation offices; Works closely with the Trial Court Information Services Department in the design, development and implementation of the MassCourts and related applications across all court departments; Performs detailed analysis of probation field policies and procedures as they relate to the innovative use of technology and current probation standards; Designs special products and specialized manuals to disseminate the growing knowledge base of MassCourts functions and technical information; Coordinates with the Central Identity Management Group to correct discrepancies and errors in the electronic record; Provides technical assistance to court and Office of the Commissioner of Probation staff; Works directly with court staff and trainers from the Office of the Commissioner of Probation to advise and train in the efficient use of technology and Trial Court applications while promoting an awareness of the importance of data validity and security; Promotes an atmosphere that encourages enthusiasm and user participation in the use of information technology and services; Creates a positive environment for reporting application and/or system deficiencies and suggestions for improvements and enhanced functionality; Assesses the need for training and professional development of staff in the court as related to information services, and assists the Commissioner of Probation in addressing these needs; Provides statistical data as directed by the Office of the Commissioner of Probation; and Performs such other duties as assigned by the Commissioner of Probation or his/her designee in accordance with the guidelines, policies and standards of the Massachusetts Probation Services. JOB COMPETENCIES Competencies Key Skills Ethics and Values Communicates and demonstrates the ethics and values of Probation Service and the Trial Court. Mission and Vision Understands, upholds, and communicates the stated organizational mission and vision. Applied Knowledge Understands information services operations, specialized tools, applications, and software, and how they can best serve the needs of the Probation Service. Team Building (Motivating Others) Fosters a sense of shared goals and accountabilities through the development of positive relationships in order to promote a healthy work environment. Collaboration Demonstrates flexibility and openness to modifications and adaptations suitable to the situation; Receptive to diverse ideas while respecting other's opinions and roles. Influence Understands the appropriate use of advocacy and persuasion in order to train and effectuate positive change and growth within the organization. Problem Solving Accurately assesses technology problems in Probation software applications, products, and services, and recommends and facilitates appropriate solutions. Continuous Learning Demonstrates a commitment to continuously improve their knowledge of fast changing computer programs, hardware and software through professional development. Information Technology Ability to understand and teach information technology. POSITION REQUIREMENTS These are the minimum requirements necessary to apply for the position of Project Manager for Information Services (OCP): A Bachelor's Degree in criminal justice, sociology, computer science, psychology or related field. A Master's degree in business, computer science, organizational development, public or criminal justice administration or related field is strongly preferred. Five (5) or more years of relevant experience, at least three (3) of which must include use of MassCourts or an electronic medical record/case management software. Project management experience, including information services projects, planning and implementation. Knowledge of and proficiency in the use of a variety of project management tools such as Microsoft Project and Microsoft Office; Knowledge of current information services and state-of-the-art applications; Experience preparing and delivering presentations to senior management and/or project advisory committees and other audiences; Experience working with various levels of staff and in collaboration with other entities; Experience supervising and working with vendors, contractors and multiple project teams engaged in developing and/or implementing elements of an information services environment is preferred; Strong interpersonal skills and the ability to work professionally with persons at all levels, including judges and other officials, and to maintain effective working relationships; Ability to understand and analyze complex issues and information relating to information system environments, various hardware and software elements which form these environments, and the organizations and people who support and make use of these environments. Ability to act on this comprehension and analysis to support and enhance these environments. Ability to analyze problems and to develop effective solutions to problems. Ability to communicate effectively in oral and written form, including the ability to communicate technical information to non-technical people and to provide training to groups of all sizes. Ability to work well under pressure and within limited time frames. Ability to travel to court locations throughout the Commonwealth. OTHER PLEASE NOTE: Employment is contingent upon passage of a criminal record check. HOW TO APPLY: Applicants must apply by completing a Trial Court online application by clicking "Apply for this job online" button at the top of this page. If you are not viewing this online, go to the Judicial Branch Jobs page at https://careers-trialcourtsofmass.icims.com/jobs and search for this job. PLEASE NOTE: Paper, faxed or emailed applications or resumes are not accepted for any Trial Court position. AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

NOTES The schedule for this position is: Monday through Friday 9:00 AM to 5:00 PM ( Electronic Monitoring is a 24 hours/7 days a week department of the Massachusetts Probation Service, located at the Massachusetts Probation Service Training and Operations Center (MTOC) in Clinton, Massachusetts. ) Bi-Lingual candidates are encouraged to apply. Please upload your most recent resume during applicantion process. First consideration will be given to those applicants that apply within the first 14 days. This position is designated as Management and is covered by the Personnel Policies and Procedures Manual. You must upload a resume to your profile during the application process to be considered. MISSION STATEMENT OF THE MASSACHUSETTS TRIAL COURT The Trial Court is committed to: fair and impartial administration of justice; protection of constitutional and statutory rights and liberties; equal access to justice for all in a safe and dignified environment with policies and practices that strengthen and support diversity, equity, and inclusion; efficient, effective, and accountable resolution of disputes; prompt and courteous service to the public by committed and dedicated professionals utilizing best practices in a manner that inspires public trust and confidence. DEPARTMENTAL MISSION STATEMENT The Massachusetts Probation Service's mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service POSITION SUMMARY Working within the Office of the Commissioner of Probation (OCP), the ELMO Systems Manager is responsible for maintaining the ongoing performance, data quality, security and integrity assessments of ELMO operations and business processes. This includes the performance of routine reviews by ensuring quality compliance in accordance with Probation and ELMO Standards and other applicable regulations. The ELMO Systems Manager will be a strategic thinker with excellent organizational, project management and presentation skills. The Manager must have a full understanding of ELMO operations, the mission and vision of the organization, and has the ability to quickly adapt to changing needs. This Manager will be responsible for monitoring ELMO personnel and their assigned processes via spot checks, surveillance and audits. In addition, she/he shall be responsible for performing various tasks within ELMO and other related duties to support the operational requirements. SUPERVISION RECEIVED: This position receives direct supervision from the Statewide Manager of ELMO or his/her designee. MAJOR DUTIES Performs internal audits of the ELMO Unit's operation and provides support for external/field regulatory audits to ensure the ELMO Unit is in compliance with standards; Performs ELMO system-related internal and external audits; Assists in the development and implementation of enhancements to the ELMO Unit's quality systems procedures; Establishes and maintains standard operating procedures for the ELMO Unit in accordance with applicable standards; Assists in improving quality documentation including creating, revising, and reviewing procedures, processes, and/or work instructions; Liaises with the ELMO software vendors for technical purposes; authors and reviews electronic monitoring records; Reviews and approves records and other quality-related documentation, which includes inspecting records including shipping records, equipment maintenance and calibration documentation, etc.; Evaluates calls, case notes and chronological entries in all ELMO systems and provides feedback to the Management Team; Investigates and addresses customer complaints related to ELMO and provides a summary of the findings to the Management Team; Assists in establishing, maintaining and continually improving the overall quality of systems; Provides technical direction of the quality assurance program to internal personnel; Collects relevant data, maintains databases, prepares reports, attends all scheduled meetings and presents accurate accounts of information regarding the ELMO Unit's processes; Maintains advanced knowledge of all ELMO equipment, software programs, and reports; Coordinates and/or performs or signs off on data collection and data logs; Manages the receipt of and reviews data and prepares monthly, quarterly and annual reports as required per relevant procedures related to the ELMO Unit; Assesses employees' skills, performance and productivity to identify areas of improvement; Provides training input to the Management Team and helps assist with training needs; Collaborates with supervisors and the Management Team for system improvements; Assists in developing new approaches to meet the changing needs of the ELMO; Keeps abreast of learning trends, developments and best practices for ELMO; Maintains contact and develops relationships with local probation departments and outside agencies as needed; Assists with filing and retrieval of documents (both physical and electronic) within the ELMO Unit; Performs special projects and other related duties to meet the requirements of the Trial Court. JOB COMPETENCIES Competencies Key Skills Ethics and Values Communicates and demonstrates the ethics and values of Probation Service and the Trial Court. Mission and Vision Understands, upholds, and communicates the stated organizational mission and vision. Applied Knowledge Understands information services operations, specialized tools, applications, and software, and how they can best serve the needs of the Probation Service. Team Building (Motivating Others) Fosters a sense of shared goals and accountabilities through the development of positive relationships in order to promote a healthy work environment. Collaboration Demonstrates flexibility and openness to modifications and adaptations suitable to the situation; Receptive to diverse ideas while respecting other's opinions and roles. Influence Understands the appropriate use of advocacy and persuasion in order to train and effectuate positive change and growth within the organization. Problem Solving Accurately assesses technology problems in Probation software applications, products, and services, and recommends and facilitates appropriate solutions. Continuous Learning Demonstrates a commitment to continuously improve their knowledge of fast changing computer programs, hardware and software through professional development. Information Technology Ability to understand and teach information technology. POSITION REQUIREMENTS These are the minimum requirements necessary to apply for the position of the ELMO Systems Manager: A Bachelor's Degree and three (3) years of work experience in auditing, legal compliance and reporting; or an equivalent combination of education and experience; Experience and or training in comparable work operations, work-flow process analysis and design, operations management, systems management; Experience with criminal justice and/or court systems a plus; Proficient in Microsoft Office applications; Project management skills; A good understanding of internal controls, risk-assessment practices and standards; Ability to maintain accurate and current records; Ability to establish work priorities and work independently; Ability to communicate both verbally and in writing; Ability to effectively communicate in presentation and in instruction/training settings; and Good interpersonal skills, including the ability to work professionally with a variety of stakeholders including judges, court officials, employees, probationers and other individuals at all levels of the court system and the ability to maintain effective working relationships. OTHER PLEASE NOTE: Employment is contingent upon passage of a criminal record check. HOW TO APPLY: Applicants must apply by completing a Trial Court online application by clicking "Apply for this job online" button at the top of this page. If you are not viewing this online, go to the Judicial Branch Jobs page at https://careers-trialcourtsofmass.icims.com/jobs and search for this job. PLEASE NOTE: Paper, faxed or emailed applications or resumes are not accepted for any Trial Court position. AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER