MASSACHUSETTS TRIAL COURT
Wrentham, Massachusetts, United States
Title: Case Specialist - Wrentham District Court Pay Grade: Grade 7 Starting Pay: $44,865.27 Departmental Mission Statement: As a gateway to justice in the Commonwealth of Massachusetts, the District Court is dedicated to the administration of justice in a fair, impartial, and timely manner in accordance with the rule of law. In fulfilling this role, the District Court shall provide the communities it serves with an environment that is safe, accessible, and respectful to all. The District Court shall conduct its business with integrity, competence, and a commitment to excellence in order to promote public trust and confidence in the judicial system. District Court Organization Profile Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Supervision Received: Duties: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Case Specialist I Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher level series. • Performs all of the duties of the lower levels within this series as required. Job Competencies: Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements: • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-07-17
Apr 19, 2024
Full Time
Title: Case Specialist - Wrentham District Court Pay Grade: Grade 7 Starting Pay: $44,865.27 Departmental Mission Statement: As a gateway to justice in the Commonwealth of Massachusetts, the District Court is dedicated to the administration of justice in a fair, impartial, and timely manner in accordance with the rule of law. In fulfilling this role, the District Court shall provide the communities it serves with an environment that is safe, accessible, and respectful to all. The District Court shall conduct its business with integrity, competence, and a commitment to excellence in order to promote public trust and confidence in the judicial system. District Court Organization Profile Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Supervision Received: Duties: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Case Specialist I Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher level series. • Performs all of the duties of the lower levels within this series as required. Job Competencies: Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements: • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-07-17
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Legal Assistant (Gr 13-14) - Office of Jury Commissioner Pay Grade: Grade 13 Starting Pay: $59,047.98 Departmental Mission Statement: The core mission of the Office of Jury Commissioner is to provide randomly selected pools of eligible jurors, representative of the community from which they are drawn, to each of the jury courts of the Commonwealth of Massachusetts, in accordance with the needs of those courts and the direction of the Trial Court. The OJC is committed to educating the public on the value and responsibility of serving as a juror, and to providing courteous, professional service to the public and the courts. Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: Working within the Legal Department of the Office ofJuryCommissioner (OJC), the Legal Assistant is responsible forresponding to all telephone and written inquiries pertaining to juror delinquency matters.The Legal Assistant assists jurors in matters of delinquency resolution and juror compensation. The Legal Assistant works with juror records in connection with the prosecution of delinquency matters and various projects. The Legal Assistant assists in the generation of delinquency notices and applications for criminal complaint. The Legal Assistant prepares hearing lists and other documents related to show cause hearings. The Legal Assistant communicates with court personnel regarding show cause hearings and related matters. The Legal Assistant provides administrative support to OJC attorneys at show cause hearings. The Legal Assistant assists other Legal Department personnel and OJC personnel as needed and may assist with projects. The position title above the entry level performs more complex and varied work. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position title within this series consistent with the specifications of the higher-level position title. The position title reverts to the entry level when there is a vacancy. Legal Assistant I - This is the entry level position title within this series. Employees are expected to perform the full range of entry level duties for this series. Legal Assistant II - This is the second level position title within this series. Employees are expected to perform higher level duties which require more knowledge of policies and procedures and to exercise more independent judgment. Duties: Legal Assistant I Duties: Working under the direction of the Delinquent Juror Prosecution Program Administrator and the supervision of the Legal Counsel and Deputy Legal Counsel, the Legal Assistant I: Provides customer service to jurors, attorneys, court personnel and the general public. This includes providing assistance to jurors in matters of delinquency resolution and juror compensation. May use specialized communication skills in performing these duties. Reviews and responds to written and oral requests, including telephone requests, for information from jurors, attorneys, court personnel and the general public. This includes sending notices to jurors regarding their delinquency status. Performs administrative support duties such as sorting mail and other incoming correspondence, processing outgoing mail and other correspondence, and preparing documents for archiving. Maintains statistical data. Prepares a variety of reports using spreadsheets, the OJC’s juror management software system and similar software. Receives training and assists experienced users on the OJC’s juror management software system, including jury service schedule and location changes, juror service disqualification processing and delinquency-related notice generation. Reviews and analyzes juror history records in connection with juror service disqualifications, which includes identifying discrepancies and taking action to resolve such discrepancies within established guidelines or referring unusual problems to a supervisor. This includes using a web application to access archived documents. Prepares legal documents such as applications for criminal complaint and pleadings for filing. Assists in preparing notices of hearing on application for criminal complaint for mailing. Provides assistance to Legal Counsel and Deputy Legal Counsel at show cause hearings on applications for criminal complaint. Provides post-show cause hearing support to Legal Counsel and Deputy Legal Counsel, including preparing and mailing hearing-related correspondence to delinquent jurors. Backs up Telephone Schedulers, Data Entry personnel, Operations Coordinators, and other OJC personnel as required. Assists with special projects as required. Performs related duties as required. Legal Assistant II Duties: Working under the direction of the Delinquent Juror Prosecution Program Administrator and the supervision of the Legal Counsel and Deputy Legal Counsel, the Legal Assistant II: Responds to more difficult and sensitive requests for information from jurors, attorneys, court personnel and the general public. Serves as resource person to employees in the office and to employees in other offices, including answering questions and assisting in resolving problems. Performs advanced analysis of juror history records in connection with projects, exercising independent judgment concerning appropriate action. Assists in the preparation of statistical and written reports; and may prepare such reports independently. Backs up Delinquent Juror Prosecution Program Administrator as required. Provides administrative support to the DJPP Administrator for special projects and initiatives. Prepares a variety of documents and correspondence requiring knowledge of statutes, office policies, and the OJC’s juror management software system. Assists in the training of new employees. Performs special projects as required. Performs all of the duties of the lower level as required; Performs related duties as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Legal Assistant. Legal Assistant I Requirements: Graduation from high school or its equivalent; Associate degree preferred. Clerical and customer service experience. Ability and experience using personal computers, including word processing software such as MS Word. Experience with spreadsheet software such as MS Excel is preferred. Ability to perform routine data entry at an acceptable rate of speed. Ability to communicate effectively with others. Ability to serve the public and others with business with the OJC in a courteous and professional manner. Knowledge of grammar, spelling, and punctuation. Ability to identify problems and take appropriate action within established guidelines. Strong organizational skills and critical thinking skills. Ability to work independently and follow oral and written instructions. Ability to work on multiple projects simultaneously, independently and as a member of a team; Excellent telephone etiquette. Legal Assistant II Requirements: Three years of experience as a Legal Assistant I. Demonstrated understanding of OJC’s juror management software system as well as all of the procedures related to the Delinquent Juror Prosecution Program. Demonstrated knowledge of court and jury system policies and procedures and demonstrated ability to apply those policies and procedures to inquiries and assignments. Demonstrated ability to provide excellent customer service. Demonstrated ability to respond to more difficult and sensitive requests for information. Demonstrated ability to provide specialized or technical information. Demonstrated ability to identify problems and to take appropriate action within established guidelines or work with supervisors and senior managers to develop feasible solutions. Demonstrated ability to work on multiple projects simultaneously, independently and as a member of a team. Demonstrated ability to exercise judgment and to work without close supervision. Closing Date/Time: 2024-07-18
Apr 19, 2024
Full Time
Title: Legal Assistant (Gr 13-14) - Office of Jury Commissioner Pay Grade: Grade 13 Starting Pay: $59,047.98 Departmental Mission Statement: The core mission of the Office of Jury Commissioner is to provide randomly selected pools of eligible jurors, representative of the community from which they are drawn, to each of the jury courts of the Commonwealth of Massachusetts, in accordance with the needs of those courts and the direction of the Trial Court. The OJC is committed to educating the public on the value and responsibility of serving as a juror, and to providing courteous, professional service to the public and the courts. Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: Working within the Legal Department of the Office ofJuryCommissioner (OJC), the Legal Assistant is responsible forresponding to all telephone and written inquiries pertaining to juror delinquency matters.The Legal Assistant assists jurors in matters of delinquency resolution and juror compensation. The Legal Assistant works with juror records in connection with the prosecution of delinquency matters and various projects. The Legal Assistant assists in the generation of delinquency notices and applications for criminal complaint. The Legal Assistant prepares hearing lists and other documents related to show cause hearings. The Legal Assistant communicates with court personnel regarding show cause hearings and related matters. The Legal Assistant provides administrative support to OJC attorneys at show cause hearings. The Legal Assistant assists other Legal Department personnel and OJC personnel as needed and may assist with projects. The position title above the entry level performs more complex and varied work. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position title within this series consistent with the specifications of the higher-level position title. The position title reverts to the entry level when there is a vacancy. Legal Assistant I - This is the entry level position title within this series. Employees are expected to perform the full range of entry level duties for this series. Legal Assistant II - This is the second level position title within this series. Employees are expected to perform higher level duties which require more knowledge of policies and procedures and to exercise more independent judgment. Duties: Legal Assistant I Duties: Working under the direction of the Delinquent Juror Prosecution Program Administrator and the supervision of the Legal Counsel and Deputy Legal Counsel, the Legal Assistant I: Provides customer service to jurors, attorneys, court personnel and the general public. This includes providing assistance to jurors in matters of delinquency resolution and juror compensation. May use specialized communication skills in performing these duties. Reviews and responds to written and oral requests, including telephone requests, for information from jurors, attorneys, court personnel and the general public. This includes sending notices to jurors regarding their delinquency status. Performs administrative support duties such as sorting mail and other incoming correspondence, processing outgoing mail and other correspondence, and preparing documents for archiving. Maintains statistical data. Prepares a variety of reports using spreadsheets, the OJC’s juror management software system and similar software. Receives training and assists experienced users on the OJC’s juror management software system, including jury service schedule and location changes, juror service disqualification processing and delinquency-related notice generation. Reviews and analyzes juror history records in connection with juror service disqualifications, which includes identifying discrepancies and taking action to resolve such discrepancies within established guidelines or referring unusual problems to a supervisor. This includes using a web application to access archived documents. Prepares legal documents such as applications for criminal complaint and pleadings for filing. Assists in preparing notices of hearing on application for criminal complaint for mailing. Provides assistance to Legal Counsel and Deputy Legal Counsel at show cause hearings on applications for criminal complaint. Provides post-show cause hearing support to Legal Counsel and Deputy Legal Counsel, including preparing and mailing hearing-related correspondence to delinquent jurors. Backs up Telephone Schedulers, Data Entry personnel, Operations Coordinators, and other OJC personnel as required. Assists with special projects as required. Performs related duties as required. Legal Assistant II Duties: Working under the direction of the Delinquent Juror Prosecution Program Administrator and the supervision of the Legal Counsel and Deputy Legal Counsel, the Legal Assistant II: Responds to more difficult and sensitive requests for information from jurors, attorneys, court personnel and the general public. Serves as resource person to employees in the office and to employees in other offices, including answering questions and assisting in resolving problems. Performs advanced analysis of juror history records in connection with projects, exercising independent judgment concerning appropriate action. Assists in the preparation of statistical and written reports; and may prepare such reports independently. Backs up Delinquent Juror Prosecution Program Administrator as required. Provides administrative support to the DJPP Administrator for special projects and initiatives. Prepares a variety of documents and correspondence requiring knowledge of statutes, office policies, and the OJC’s juror management software system. Assists in the training of new employees. Performs special projects as required. Performs all of the duties of the lower level as required; Performs related duties as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Legal Assistant. Legal Assistant I Requirements: Graduation from high school or its equivalent; Associate degree preferred. Clerical and customer service experience. Ability and experience using personal computers, including word processing software such as MS Word. Experience with spreadsheet software such as MS Excel is preferred. Ability to perform routine data entry at an acceptable rate of speed. Ability to communicate effectively with others. Ability to serve the public and others with business with the OJC in a courteous and professional manner. Knowledge of grammar, spelling, and punctuation. Ability to identify problems and take appropriate action within established guidelines. Strong organizational skills and critical thinking skills. Ability to work independently and follow oral and written instructions. Ability to work on multiple projects simultaneously, independently and as a member of a team; Excellent telephone etiquette. Legal Assistant II Requirements: Three years of experience as a Legal Assistant I. Demonstrated understanding of OJC’s juror management software system as well as all of the procedures related to the Delinquent Juror Prosecution Program. Demonstrated knowledge of court and jury system policies and procedures and demonstrated ability to apply those policies and procedures to inquiries and assignments. Demonstrated ability to provide excellent customer service. Demonstrated ability to respond to more difficult and sensitive requests for information. Demonstrated ability to provide specialized or technical information. Demonstrated ability to identify problems and to take appropriate action within established guidelines or work with supervisors and senior managers to develop feasible solutions. Demonstrated ability to work on multiple projects simultaneously, independently and as a member of a team. Demonstrated ability to exercise judgment and to work without close supervision. Closing Date/Time: 2024-07-18
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Audio Visual System Specialist Pay Grade: Management Starting Pay: $88,695.37 Departmental Mission Statement: Enhance access to justice through the effective use of technology. Partner with Judges and all Court Staff to use technology to speed the delivery of justice. Build a culture that values transparency, collaboration, inclusivity, and continuous improvement. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/judicial-information-services-department Notes: Applicants should provide Salary Requirements with their submissions. Position Summary: As a member of the Judiciary’s Audio Visual Team, the AV System Specialist will assist with all aspects of Audio/Visual for the Trial Court. The AVSS is responsible for but not limited to: the maintenance and upgrading of all AV products and services, oversight of the installation and/or upkeep of AV connected hardware and systems, supporting A/V services within courtrooms as well as digital signage within all courthouses, and providing technical assistance and advice to Trial Court Divisions and Offices in regard to all things Audio/Visual. SUPERVISION RECEIVED: The AV System Specialist reports to the AV Services Manager and receives general direction in performing duties in accordance with established guidelines. Duties: • Travels to courts statewide to provide FTR/AV assistance to court divisions, court departments and offices as needed. • Participates in the design, procurement, development, implementation, and maintenance of court digital recording systems. • Manages large implementation projects. • Develops and maintains project & end user documentation including but not limited to the labeling of all end points/system at both the device level and the user level. • Develops training materials and trains users in the use of hardware and software. • Works with the Trial Court’s Office of Court Management, Court Capital, Facilities Management Office and the Security Department on the telecommunications and video/audio aspects of the Trial Court’s courthouse construction and renovation projects. • Recommend, create, document, and oversee appropriate procedures that involve FTR/AV activities with court divisions, court departments and offices to improve Trial Court communications including but not limited to training procedures for JISD support staff and all end users. • Assist the AV Services Manager in the preparation of Request for Response (RFR) documents based on site visits and other research. • Review of vendor proposals and quotes with court personnel and consult as necessary. • Supervises and recommends procedures involving the installation of structured cabling throughout all court locations. • Prepare project reports as requested by AV Services Manager and the Deputy CIO of Service Delivery. Keep accurate files and records of project status and activities. • Maintain and develop strong relationships with all Trial Court staff and departments through direct interaction and a focus on continuous improvement of service, on time delivery, responsiveness, and problem solving • Review & understand statement of works and project contracts to determine time to deliver, allotment of available and required internal and/or third-party resources to various phases of the project/projects • Review project status weekly to keep it on schedule, identify problem areas, and lead resolution efforts. • Perform related duties as required. Job Competencies: All applicants must be able, through the interview process, to prove efficiency in the following areas: Ethics and Values Communicates and demonstrates the ethics and values of the Judicial Branch. Mission Understands, upholds, and communicates the Judicial Branch and Information Services missions. Applied Knowledge Understands information services operations, specialized tools, applications, and software, with some understanding of the various court departments and divisions Continuous Learning Demonstrates a commitment to continuously improve their knowledge of fast-changing computer programs, hardware and software through professional development. Commitment to Diversity Promotes an environment of diversity through understanding, respect, and positive communication with persons of varies racial, ethnic, economic and cultural backgrounds. Customer Service Conducts oneself in a courteous and professional manner when assisting all employees of the Judiciary, regardless of their position in the Judiciary. Collaboration Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals. Problem Solving Accurately assesses workplace problems in JISD and recommends and facilitates appropriate solutions. Minimum Requirements: • Bachelor’s Degree and three (3) years of applicable audio/visual service delivery work experience. • Equivalent combinations of education and/or relevant experience will be considered for meeting the minimum qualifications. Additional Qualifications and Skills • Strong vendor management skills. • Experience with courtroom technologies, FTR and CourtSmart is preferred; • Demonstrated experience providing expert advice and counsel in a respectful manner to all levels of the organization. • Strong project management skills, the ability to plan, manage and maintain a complex, organization wide program over the longer term. • Strong listening skills and ability to understand the user perspective while designing solutions that follow organizational policies. • Demonstrated experience developing and implementing technical education and awareness programs and strategies. • Ability to adapt to a fast-moving technology landscape and keep pace with the latest thinking and new technologies. • Excellent understanding of technology and ability to translate complex concepts and terms into language understandable by non-technical individuals. • Familiarity with ticketing system such as ServiceNow. • Ability to manage multiple projects under strict timelines in a demanding and dynamic environment while meeting overall objectives. • Detail oriented focus on quality work product, with a strong attention to detail including the commitment to proofread for accuracy. • Excellent collaboration and communication skills. • Ability to travel to work sites and to assist at emergencies and/or events as needed. • Troubleshoot and solve project related issues. • Effective communication and interaction with Trial Court staff, vendors and colleagues. Closing Date/Time: 2024-07-17
Apr 19, 2024
Full Time
Title: Audio Visual System Specialist Pay Grade: Management Starting Pay: $88,695.37 Departmental Mission Statement: Enhance access to justice through the effective use of technology. Partner with Judges and all Court Staff to use technology to speed the delivery of justice. Build a culture that values transparency, collaboration, inclusivity, and continuous improvement. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/judicial-information-services-department Notes: Applicants should provide Salary Requirements with their submissions. Position Summary: As a member of the Judiciary’s Audio Visual Team, the AV System Specialist will assist with all aspects of Audio/Visual for the Trial Court. The AVSS is responsible for but not limited to: the maintenance and upgrading of all AV products and services, oversight of the installation and/or upkeep of AV connected hardware and systems, supporting A/V services within courtrooms as well as digital signage within all courthouses, and providing technical assistance and advice to Trial Court Divisions and Offices in regard to all things Audio/Visual. SUPERVISION RECEIVED: The AV System Specialist reports to the AV Services Manager and receives general direction in performing duties in accordance with established guidelines. Duties: • Travels to courts statewide to provide FTR/AV assistance to court divisions, court departments and offices as needed. • Participates in the design, procurement, development, implementation, and maintenance of court digital recording systems. • Manages large implementation projects. • Develops and maintains project & end user documentation including but not limited to the labeling of all end points/system at both the device level and the user level. • Develops training materials and trains users in the use of hardware and software. • Works with the Trial Court’s Office of Court Management, Court Capital, Facilities Management Office and the Security Department on the telecommunications and video/audio aspects of the Trial Court’s courthouse construction and renovation projects. • Recommend, create, document, and oversee appropriate procedures that involve FTR/AV activities with court divisions, court departments and offices to improve Trial Court communications including but not limited to training procedures for JISD support staff and all end users. • Assist the AV Services Manager in the preparation of Request for Response (RFR) documents based on site visits and other research. • Review of vendor proposals and quotes with court personnel and consult as necessary. • Supervises and recommends procedures involving the installation of structured cabling throughout all court locations. • Prepare project reports as requested by AV Services Manager and the Deputy CIO of Service Delivery. Keep accurate files and records of project status and activities. • Maintain and develop strong relationships with all Trial Court staff and departments through direct interaction and a focus on continuous improvement of service, on time delivery, responsiveness, and problem solving • Review & understand statement of works and project contracts to determine time to deliver, allotment of available and required internal and/or third-party resources to various phases of the project/projects • Review project status weekly to keep it on schedule, identify problem areas, and lead resolution efforts. • Perform related duties as required. Job Competencies: All applicants must be able, through the interview process, to prove efficiency in the following areas: Ethics and Values Communicates and demonstrates the ethics and values of the Judicial Branch. Mission Understands, upholds, and communicates the Judicial Branch and Information Services missions. Applied Knowledge Understands information services operations, specialized tools, applications, and software, with some understanding of the various court departments and divisions Continuous Learning Demonstrates a commitment to continuously improve their knowledge of fast-changing computer programs, hardware and software through professional development. Commitment to Diversity Promotes an environment of diversity through understanding, respect, and positive communication with persons of varies racial, ethnic, economic and cultural backgrounds. Customer Service Conducts oneself in a courteous and professional manner when assisting all employees of the Judiciary, regardless of their position in the Judiciary. Collaboration Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals. Problem Solving Accurately assesses workplace problems in JISD and recommends and facilitates appropriate solutions. Minimum Requirements: • Bachelor’s Degree and three (3) years of applicable audio/visual service delivery work experience. • Equivalent combinations of education and/or relevant experience will be considered for meeting the minimum qualifications. Additional Qualifications and Skills • Strong vendor management skills. • Experience with courtroom technologies, FTR and CourtSmart is preferred; • Demonstrated experience providing expert advice and counsel in a respectful manner to all levels of the organization. • Strong project management skills, the ability to plan, manage and maintain a complex, organization wide program over the longer term. • Strong listening skills and ability to understand the user perspective while designing solutions that follow organizational policies. • Demonstrated experience developing and implementing technical education and awareness programs and strategies. • Ability to adapt to a fast-moving technology landscape and keep pace with the latest thinking and new technologies. • Excellent understanding of technology and ability to translate complex concepts and terms into language understandable by non-technical individuals. • Familiarity with ticketing system such as ServiceNow. • Ability to manage multiple projects under strict timelines in a demanding and dynamic environment while meeting overall objectives. • Detail oriented focus on quality work product, with a strong attention to detail including the commitment to proofread for accuracy. • Excellent collaboration and communication skills. • Ability to travel to work sites and to assist at emergencies and/or events as needed. • Troubleshoot and solve project related issues. • Effective communication and interaction with Trial Court staff, vendors and colleagues. Closing Date/Time: 2024-07-17
MASSACHUSETTS TRIAL COURT
Clinton, Massachusetts, United States
Title: Assistant Clerk Magistrate- Clinton District Court Pay Grade: Assistant Clerk Magistrate Starting Pay:$ 134,389.69 Departmental Mission Statement: As a gateway to justice in the Commonwealth of Massachusetts, the District Court is dedicated to the administration of justice in a fair, impartial and timely manner in accordance with the rule of law. In fulfilling this role, the District Court shall provide the communities it serves with an environment that is safe, accessible and respectful to all. The District Court shall conduct its business with integrity, competence and a commitment to excellence in order to promote public trust and confidence in the judicial system. Organizational Profile: https://www.mass.gov/orgs/district-court Notes: This position is designated as management position and is covered by the Trial Court Personnel Policies and Procedures Manual. Position Summary: The employees in this position assist the Clerk-Magistrate in performing magisterial and administrative duties as set forth in state statutes and court rules. • Magisterial responsibilities include determining probable cause for the issuance of criminal complaints and search warrants, in court and out of court bail determinations, determinations of preliminary probation violation hearings, adjudicating small claims motions and trials and presiding over both civil and criminal motor vehicle hearings. • Assistant clerk-magistrates also may decide certain non-dispositive motions in civil and criminal cases, enter defaults and default judgments and other civil process. • Administrative responsibilities include the preparation and maintenance of all court papers and records and performance of administrative tasks to ensure that cases move rapidly and smoothly to a determination by the court. • Work is performed under the direction of the Clerk-Magistrate or First Assistant Clerk-Magistrate. • Supervision is exercised over support personnel within the Clerk-Magistrate's Office. Supervision Received: Duties: Any one position may not include all of the duties and responsibilities listed below nor do the listed examples include all tasks which may be found in these positions. • Receives applications for criminal complaints and reviews them for probable cause. • Reviews applications for search warrants filed by police and others and determines whether such warrants may issue. • Conducts hearings and determines whether criminal complaints and/or arrest warrants may issue, determines appeals from civil motor vehicle citations, municipal by-law violations and environmental citations. • Conducts trials of small claims and makes judgments of the same. In the absence of a justice, arraigns defendants, determines questions of bail, and conducts preliminary probation violation hearings. • Calls the list of cases scheduled before a justice and makes the official record of the proceedings. • Reviews filings from attorneys and Pro Se litigants and informs them on court procedure. • Arranges for hearings and notifies counsel. • Certifies and transmits official copies of court records as required. • Issues process as required by the court or prescribed by statutes and rules of court. • Receives, examines and reviews all filings and has responsibility to ensure they comply with rules of court, and to establish their suitability for filing. • Maintains electronic and written indexes of cases entered. • Supervises the receipt, recording and disbursements of fees and money by the court. • Distributes and implements changes in court rules and office procedure. • Administers hearings inside and outside of court where no judge is present. • Performs related work as required. Job Competencies: Thorough knowledge of state statutes, case law and court rules which prescribe the powers and duties of the Clerk-Magistrate and ability to interpret and apply them to the administrative procedures of the office. • Thorough knowledge of court procedure, legal documents, laws and legal factors pertaining to the court. • Thorough knowledge of the organization, functions, jurisdiction and authority of the court. • Knowledge of and ability to use computer software such as MS Office, including word processing, spreadsheets, data bases, and PowerPoint. • Ability to maintain complex and accurate court records. • Ability to plan and supervise the work of others. • Good communication skills and the ability to maintain effective working relationships with court officials, attorneys, subordinate employees, government agencies and the general public. Minimum Requirements: A Bachelor’s Degree; and knowledge, skills and abilities acquired through 6 or more years of relevant work experience in criminal justice, public administration or business administration including supervisory experience; or an equivalent combination of higher education and relevant experience equal to 10 years total; OR A law degree or a graduate degree in a relevant field (for example: criminal justice, public administration or business administration); and knowledge, skills and abilities acquired through 2 or more years of relevant work experience; Preferred Qualifications: Law degree preferred Closing Date/Time: 2024-07-17
Apr 18, 2024
Full Time
Title: Assistant Clerk Magistrate- Clinton District Court Pay Grade: Assistant Clerk Magistrate Starting Pay:$ 134,389.69 Departmental Mission Statement: As a gateway to justice in the Commonwealth of Massachusetts, the District Court is dedicated to the administration of justice in a fair, impartial and timely manner in accordance with the rule of law. In fulfilling this role, the District Court shall provide the communities it serves with an environment that is safe, accessible and respectful to all. The District Court shall conduct its business with integrity, competence and a commitment to excellence in order to promote public trust and confidence in the judicial system. Organizational Profile: https://www.mass.gov/orgs/district-court Notes: This position is designated as management position and is covered by the Trial Court Personnel Policies and Procedures Manual. Position Summary: The employees in this position assist the Clerk-Magistrate in performing magisterial and administrative duties as set forth in state statutes and court rules. • Magisterial responsibilities include determining probable cause for the issuance of criminal complaints and search warrants, in court and out of court bail determinations, determinations of preliminary probation violation hearings, adjudicating small claims motions and trials and presiding over both civil and criminal motor vehicle hearings. • Assistant clerk-magistrates also may decide certain non-dispositive motions in civil and criminal cases, enter defaults and default judgments and other civil process. • Administrative responsibilities include the preparation and maintenance of all court papers and records and performance of administrative tasks to ensure that cases move rapidly and smoothly to a determination by the court. • Work is performed under the direction of the Clerk-Magistrate or First Assistant Clerk-Magistrate. • Supervision is exercised over support personnel within the Clerk-Magistrate's Office. Supervision Received: Duties: Any one position may not include all of the duties and responsibilities listed below nor do the listed examples include all tasks which may be found in these positions. • Receives applications for criminal complaints and reviews them for probable cause. • Reviews applications for search warrants filed by police and others and determines whether such warrants may issue. • Conducts hearings and determines whether criminal complaints and/or arrest warrants may issue, determines appeals from civil motor vehicle citations, municipal by-law violations and environmental citations. • Conducts trials of small claims and makes judgments of the same. In the absence of a justice, arraigns defendants, determines questions of bail, and conducts preliminary probation violation hearings. • Calls the list of cases scheduled before a justice and makes the official record of the proceedings. • Reviews filings from attorneys and Pro Se litigants and informs them on court procedure. • Arranges for hearings and notifies counsel. • Certifies and transmits official copies of court records as required. • Issues process as required by the court or prescribed by statutes and rules of court. • Receives, examines and reviews all filings and has responsibility to ensure they comply with rules of court, and to establish their suitability for filing. • Maintains electronic and written indexes of cases entered. • Supervises the receipt, recording and disbursements of fees and money by the court. • Distributes and implements changes in court rules and office procedure. • Administers hearings inside and outside of court where no judge is present. • Performs related work as required. Job Competencies: Thorough knowledge of state statutes, case law and court rules which prescribe the powers and duties of the Clerk-Magistrate and ability to interpret and apply them to the administrative procedures of the office. • Thorough knowledge of court procedure, legal documents, laws and legal factors pertaining to the court. • Thorough knowledge of the organization, functions, jurisdiction and authority of the court. • Knowledge of and ability to use computer software such as MS Office, including word processing, spreadsheets, data bases, and PowerPoint. • Ability to maintain complex and accurate court records. • Ability to plan and supervise the work of others. • Good communication skills and the ability to maintain effective working relationships with court officials, attorneys, subordinate employees, government agencies and the general public. Minimum Requirements: A Bachelor’s Degree; and knowledge, skills and abilities acquired through 6 or more years of relevant work experience in criminal justice, public administration or business administration including supervisory experience; or an equivalent combination of higher education and relevant experience equal to 10 years total; OR A law degree or a graduate degree in a relevant field (for example: criminal justice, public administration or business administration); and knowledge, skills and abilities acquired through 2 or more years of relevant work experience; Preferred Qualifications: Law degree preferred Closing Date/Time: 2024-07-17
MASSACHUSETTS TRIAL COURT
Worcester, Massachusetts, United States
Title: Case Specialist Series - Worcester Probate & Family Court Pay Grade: Grade 7-10 Starting Pay: $44,865.27 Departmental Mission Statement: The Probate and Family Court Department's mission is to deliver timely justice to the public by providing equal access to a fair, equitable, and efficient forum to solve family and probate legal matters and to help and protect all individuals, families, and children impartially and respectfully. PROBATE & FAMILY ORGANIZATIONAL PROFILE: Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: Case Specialist I Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements: • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-07-17
Apr 18, 2024
Full Time
Title: Case Specialist Series - Worcester Probate & Family Court Pay Grade: Grade 7-10 Starting Pay: $44,865.27 Departmental Mission Statement: The Probate and Family Court Department's mission is to deliver timely justice to the public by providing equal access to a fair, equitable, and efficient forum to solve family and probate legal matters and to help and protect all individuals, families, and children impartially and respectfully. PROBATE & FAMILY ORGANIZATIONAL PROFILE: Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: Case Specialist I Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements: • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-07-17
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Administrative Attorney-Housing Court Pay Grade: Management Starting Pay: $88,695.37-$130,866.23/Yr. Departmental Mission Statement: The Housing Court’s mission is to adjudicate all matters presented by litigants within its jurisdiction regarding housing in a fair, efficient, and timely manner according to the rule of law and the facts presented. In accordance with this mission, the Housing Court, through its operating philosophy and business practices, strives to present a citizen-oriented process to maximize access to justice for all such litigants. All members of the Housing Court are committed to this mission and process to fulfill our role within the judicial branch. Housing Court Organizational Profile Notes: This position is designated as management position and is covered by the Trial Court Personnel Policies and Procedures Manual. This position will require travel per business needs. The successful candidate’s primary in-person work location is to be determined, but the geographical location of the candidate’s home location will be considered in that determination. The candidate will also be required to report to the Administrative Office of the Housing Court and other Housing Court divisions as needed and determined by the Deputy Court Administrator and Chief Justice of the Housing Court. Position Summary: Working as a member of the Departmental Administrative Staff of the Housing Court Department; • Administrative Attorney performs legal research, prepares legal memoranda and other documents, assists in the development and implementation of court rules and policies, and serves as staff to various committees; • Administrative Attorneys also contribute to the work of various departmental court initiatives. • Candidates must possess professional legal research; • Writing ability; • Excellent communication skills; • Along with an attention to detail; • Ability to work cooperatively with the Departmental Chief Justice, as well as other officials and staff of the court divisions of the Housing Court Department, and with other Trial Court Departments; • Additionally, candidates will possess a commitment to public service, as well as a commitment to the delivery of justice SUPERVISION RECEIVED : Work is performed under the general direction of the Departmental Chief Justice, Deputy Court Administrator, or other designee; and is evaluated for professional soundness and conformity to policy. Duties: • Provides advice and assistance to the Chief Justice, Judges, Clerk-Magistrates, Deputy Court Administrator, other court officials and other personnel on a wide-variety of legal and policy issues; • Performs legal research and analysis of relevant case law; • Drafts correspondence in response to complaints, questions and requests for information from the public, attorneys, judges, court officials and other government agencies; • Drafts memoranda and guidelines to assist courts in implementing new policies, forms, or procedures; • Works with the Trial Court Law Libraries to coordinate the Housing Court's legal collection; • Provides information to members of the bar and the general public; • Reviews and recommends to the Chief Justice appropriate action on requests for inter-departmental judicial assignments, case transfers within the Department, special assignments due to conflicts and other problems, and drafts orders effectuating the same; • Drafts and reviews legislation affecting the Housing Court Department and provides advice and training to Department personnel regarding such legislation; • Acts as professional staff to special advisory committees; prepares materials for meetings, prepares reports, and works directly with committee members; • May assist in the hiring of law clerks and other staff in the Housing Court Department; and Performs related duties as required Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: • Ethics and Values: Communicates and demonstrates the ethics and values of the Trial Court; • Mission: Understands, upholds, and communicates the Trial Court and Housing Court Department missions • Applied Knowledge: Understanding of legal research, preparing legal memoranda and other documents, contributing to the development and implementation of court rules and policies. • Problem Solving: Accurately identifies and addresses legal issues within the department and initiates corrective action; • Continuous Learning: Demonstrates a commitment to continuously improve himself or herself through professional development; • Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds; • Customer Service : Fosters a departmental environment emphasizing conduct that is courteous and professional toward both Trial Court employees and the public. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Administrative Attorney: • Graduation from an accredited law school; • Membership in the Massachusetts Bar and two years of relevant legal experience; • Considerable knowledge and experience performing legal research and legal memoranda; • Considerable knowledge of the Massachusetts judicial system, the Massachusetts General Laws, court procedures, and the operations of state government; • Knowledge of and ability to use computer software, including Microsoft Office; • Strong interpersonal skills and the ability to work professionally with court officials, judges, attorneys, and the general public, and to maintain effective working relationships; • Ability to analyze administrative problems and to develop feasible solutions; • Ability to communicate clearly and effectively both orally and in writing; • Ability to handle sensitive matters on a confidential basis; • Ability to work independently and to establish work priorities; • Reputation for ethical behavior; • Ability to work with others and maintain a professional and friendly environment; • Ability to collaborate with department court staff in supporting the Mission of the Housing Court Department; • Self-motivated and a commitment to continuing professional development; • Ability to travel to court locations throughout the department Closing Date/Time: 2024-07-17
Apr 17, 2024
Full Time
Title: Administrative Attorney-Housing Court Pay Grade: Management Starting Pay: $88,695.37-$130,866.23/Yr. Departmental Mission Statement: The Housing Court’s mission is to adjudicate all matters presented by litigants within its jurisdiction regarding housing in a fair, efficient, and timely manner according to the rule of law and the facts presented. In accordance with this mission, the Housing Court, through its operating philosophy and business practices, strives to present a citizen-oriented process to maximize access to justice for all such litigants. All members of the Housing Court are committed to this mission and process to fulfill our role within the judicial branch. Housing Court Organizational Profile Notes: This position is designated as management position and is covered by the Trial Court Personnel Policies and Procedures Manual. This position will require travel per business needs. The successful candidate’s primary in-person work location is to be determined, but the geographical location of the candidate’s home location will be considered in that determination. The candidate will also be required to report to the Administrative Office of the Housing Court and other Housing Court divisions as needed and determined by the Deputy Court Administrator and Chief Justice of the Housing Court. Position Summary: Working as a member of the Departmental Administrative Staff of the Housing Court Department; • Administrative Attorney performs legal research, prepares legal memoranda and other documents, assists in the development and implementation of court rules and policies, and serves as staff to various committees; • Administrative Attorneys also contribute to the work of various departmental court initiatives. • Candidates must possess professional legal research; • Writing ability; • Excellent communication skills; • Along with an attention to detail; • Ability to work cooperatively with the Departmental Chief Justice, as well as other officials and staff of the court divisions of the Housing Court Department, and with other Trial Court Departments; • Additionally, candidates will possess a commitment to public service, as well as a commitment to the delivery of justice SUPERVISION RECEIVED : Work is performed under the general direction of the Departmental Chief Justice, Deputy Court Administrator, or other designee; and is evaluated for professional soundness and conformity to policy. Duties: • Provides advice and assistance to the Chief Justice, Judges, Clerk-Magistrates, Deputy Court Administrator, other court officials and other personnel on a wide-variety of legal and policy issues; • Performs legal research and analysis of relevant case law; • Drafts correspondence in response to complaints, questions and requests for information from the public, attorneys, judges, court officials and other government agencies; • Drafts memoranda and guidelines to assist courts in implementing new policies, forms, or procedures; • Works with the Trial Court Law Libraries to coordinate the Housing Court's legal collection; • Provides information to members of the bar and the general public; • Reviews and recommends to the Chief Justice appropriate action on requests for inter-departmental judicial assignments, case transfers within the Department, special assignments due to conflicts and other problems, and drafts orders effectuating the same; • Drafts and reviews legislation affecting the Housing Court Department and provides advice and training to Department personnel regarding such legislation; • Acts as professional staff to special advisory committees; prepares materials for meetings, prepares reports, and works directly with committee members; • May assist in the hiring of law clerks and other staff in the Housing Court Department; and Performs related duties as required Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: • Ethics and Values: Communicates and demonstrates the ethics and values of the Trial Court; • Mission: Understands, upholds, and communicates the Trial Court and Housing Court Department missions • Applied Knowledge: Understanding of legal research, preparing legal memoranda and other documents, contributing to the development and implementation of court rules and policies. • Problem Solving: Accurately identifies and addresses legal issues within the department and initiates corrective action; • Continuous Learning: Demonstrates a commitment to continuously improve himself or herself through professional development; • Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds; • Customer Service : Fosters a departmental environment emphasizing conduct that is courteous and professional toward both Trial Court employees and the public. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Administrative Attorney: • Graduation from an accredited law school; • Membership in the Massachusetts Bar and two years of relevant legal experience; • Considerable knowledge and experience performing legal research and legal memoranda; • Considerable knowledge of the Massachusetts judicial system, the Massachusetts General Laws, court procedures, and the operations of state government; • Knowledge of and ability to use computer software, including Microsoft Office; • Strong interpersonal skills and the ability to work professionally with court officials, judges, attorneys, and the general public, and to maintain effective working relationships; • Ability to analyze administrative problems and to develop feasible solutions; • Ability to communicate clearly and effectively both orally and in writing; • Ability to handle sensitive matters on a confidential basis; • Ability to work independently and to establish work priorities; • Reputation for ethical behavior; • Ability to work with others and maintain a professional and friendly environment; • Ability to collaborate with department court staff in supporting the Mission of the Housing Court Department; • Self-motivated and a commitment to continuing professional development; • Ability to travel to court locations throughout the department Closing Date/Time: 2024-07-17
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Chief Human Resources Officer Pay Grade: Executive Management Starting Pay:$203,265.03 Departmental Mission Statement: Notes: Position Summary: Working within the Office of Court Management (OCM) of the Trial Court, the Chief Human Resources Officer (CHRO) is responsible for overseeing all aspects of the Human Resources Department, its policies, practices and operations in order to meet the Trial Court’s evolving needs. The Chief Human Resources Officer originates and leads the Human Resources’ practices and strategic objectives that will provide an employee-oriented, high-performance culture that emphasizes empowerment, quality, productivity, consistent standards, goal attainment, and the recruitment and ongoing development of a qualified, talented, merit based, and diverse workforce and employment environment. The Chief Human Resources Officer directs the implementation of services, policies, and programs through Human Resource Department’s professional and administrative staff. The CHRO also has oversight of all collective bargaining and labor relations for the Trial Court, maintaining a positive labor relations philosophy that both furthers the Trial Court’s strategic goals, and ensures compliance with the Employer’s obligations under the State’s Collective Bargaining Law. The CHRO reports to the Court Administrator and serves on the executive management team, and assists, advises and collaborates with all levels of department heads, managers, and court officials on a wide range of Human Resource issues. The CHRO is a key executive partner and coach who is tasked with facilitating strategic planning and initiatives, change management, and organizational design. Duties: Leadership/Supervisory Role Oversees and is accountable for all activities of the Human Resources Department and staff; Provides overall leadership and guidance to human resource functions by overseeing personnel policies and procedures, contract administration, labor relations, talent acquisition, hiring and onboarding, HR/CMS support, classification and compensation, position management, HR training and related curriculum development, career development, leave administration, and employee wellness; Provides advice and information on Human Resources and Labor Relations matters to the Court Administrator, the Chief Justice of the Trial Court, OCM Directors, Departmental Chief Justices, the Chief Justices of the Supreme Judicial Court and the Appeals Court, the Commissioner of Probation, the Jury Commissioner, department heads and other court officials and personnel; Leads long-range strategic planning in order to anticipate and plan for innovative changes that promote people productivity, organizational efficiency, and cost effectiveness; Responsible for ensuring that organizational values are clearly communicated and understood at all levels, identifying appropriate employee conduct that is necessary for realizing a service-oriented, high performance culture; Ensures that position classifications and compensation structures are reflective of a dynamic operational environment which embraces contemporary modes of working in a time where the Trial Court is increasingly asked to do more to serve the public and expand access to justice; Serves as the most senior representative of the Court Administrator, who is the statutory employer for collective bargaining purposes; ensures that positive labor relations with unions that represent Trial Court employees is maintained and may participate in negotiations and discussions with the unions as he/she deems appropriate; Intervenes and mediates workplace conflicts in a manner that is reflective of the ethics and values of the Trial Court and that leads to just and appropriate resolutions; Manages administrative matters such as preparing request for proposals and contracts, preparing routine or special reports, performing research, or advancing compensation, evaluation, classification studies for employees; Sets the priorities for key competencies in the drafting of interview guidelines in the appointment of new candidates; Strategy Formulates strategies that lead to quality and depth in overall candidate talent pools for Trial Court positions, and ultimately the quality of selected candidates; Establishes innovative and sound strategies across all units of the Human Resources Department, ensuring that all implemented strategies correspond with the overall current and future strategic plans of the Trial Court as a whole; Maintains a comprehensive strategic recruiting plan and employee retention plans that meet the Trial Court’s increasing demand for high quality talent; Responsible for developing and implementing comprehensive compensation and benefit strategies that are market competitive and also cost effective Functions as the strategic advisor to departmental heads with regard to progressive discipline and handling sensitive employee matters; Leads special projects and serves on various leadership committees of the Trial Court; Policy Develops, directs, and maintains comprehensive human resource programs and policy in: compensation and classification, onboarding, policy implementation, compliance with state/federal laws, benefits administration, employee relations and conflict resolution; Directs the Human Resources Department in the development and creation of positions, job postings, applicant screening criteria, and objective reviews of candidate pools for Trial Court positions; Directs the Human Resource Department in the administration and maintenance of the HR/CMS automated personnel and payroll system provided through Oracle/PeopleSoft; Oversees the performance evaluation program for all Trial Court appointed employees; Supervises the development and administration of all non-statutory salary schedules and the Trial Court classification plan; Supervises the establishment and implementation of all Trial Court issued benefit programs; Reviews and makes recommendations to the Executive Office of the Trial Court (EOTC), Office of Court Management (OCM), and the seven Trial Court departments on improving organization policies, procedures, and practices on personnel matters; Manages maintenance of organizational personnel records/files and the HR/CMS transactions, in compliance with set policy and procedures and with applicable regulations and laws; Leads the organization’s efforts to ensure compliance with Trial Court policies, procedures, and applicable statutes regarding discrimination, harassment, and the rights of all employees; Labor Relations Directs the labor relations activities for the Trial Court ensuring that positive labor management relations is maintained; Provides Department Heads and court officials with best practices by advising and guiding them on the most sensitive and complex of labor relations matters; Ensures that the negotiated grievance procedures are administered fairly and in accordance with the applicable collective bargaining agreements; Oversees the development of recommendations for new contract provisions, oversees contract negotiation processes and memorandums of agreement, and identifies strategies for improving the management of the unionized workforce; Collaborates with the Court Administrator to establish organizational priorities for collective bargaining agreement negotiations and cost of living increase parameters; Serves as a mediator in dispute-resolution through the negotiation of solutions which are in the best interests of all parties and in compliance with fair labor practices, bargaining unit contracts and state and federal personnel administration laws; Informs union officials of serious disciplinary actions taken on union employees in cases of misconduct; Responsible for overseeing the employee grievance process, including the screening, investigating, and employer response to employee grievances; Ensures that the human resources activities that impact union employees are in compliance with the collective bargaining agreements and that new initiatives are implemented in a manner consistent with the employer’s obligations on the State collective bargaining law; Analytics Plays an analytical role to monitor, analyze, and identify strategic needs, gaps, and risks; Leverages management tools that identify, align, and build on the organization’s human capital capabilities in order to achieve overall results and reach desired targets; Conducts job analysis, develops new positions, aids in recruitment efforts and analyses recruiting efforts; Plans for and analyzes future growth and staffing needs; assesses designs, develops and evaluates current staffing; Collaboration Collaborates with fellow executives/department heads in an effort to better understand, analyze, and support the needs for the business, leading to the subsequent establishment of suitable strategies. Ensures that the labor team works with union officials to implement job descriptions for new union positions and coordinates with managers to ensure union work is properly assigned; Ensures that the Trial Court works closely with union representatives to maintain and enhance labor management relations and to maintain fair labor practices across the Trial Court; Works directly with departmental management and elected officials to assist them in carrying out their responsibilities on personnel matters; Facilitates teamwork and participation in work flow process re-engineering and innovation, supporting change management activities and strategic planning efforts; Job Competencies: All applicants must be able, through the interview process, to prove efficiency in the following areas: Ethics and Values - Communicates and demonstrates the ethics and values of the Human Resources Department and the Trial Court. Mission -Understands, upholds, and communicates the Trial Court and Human Resources Department missions. Problem Solving - Accurately assesses candidate acquisition, workplace, and labor relations problems in the Trial Court and recommends and facilitates appropriate solutions and innovations. Customer Service - Conducts oneself in a courteous and professional manner towards both Trial Court employees and the public. Collaboration - Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals. Applied Knowledge - Demonstrated extensive experience and knowledge of human resources, labor relations, and performance management to ensure the continued excellence of the workforce, resolve issues, to properly administer personnel policies and procedures in a unionized employee environment; and to oversee disciplinary related investigations. Commitment to Diversity - Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. Continuous Learning - Demonstrates a commitment to continuously improving himself or herself through professional development. Knowledge Embraces the most effective new HR standards and best practices, ensuring optimal performance of the Human Resources Department, which in turn influences the performance of the various departments and Trial Court operations at large; Continually participates in events, conferences, seminars, and workshops for purposes of professional development; Maintains knowledge of industry trends and employment legislation, and ensures organizational compliance; Minimum Requirements: These are the minimum requirements necessary for the position of Chief Human Resources Officer: Education & Experience: A bachelor’s degree and Ten (10) years of practical senior management level experience in the field of human resources and labor-management relations; Equivalent combinations of education and/or experience will be considered for meeting the minimum requirements. Professional Development: Must have a background that demonstrates a history of regular professional development; demonstrating a record of initiating best practices, the consistent application of policies, and innovative approaches to human resources management and labor relations. Preferred Qualifications: Candidates with a graduate degree in Human Resources, Public or Business Administration, or similar advanced degree will be viewed as demonstrating a commitment to professional development. An ideal candidate will also have some experience managing in a unionized environment. A SPHR certification is also desirable, demonstrating a commitment to the field of Human Resources. Candidates with a professional background as a Director of Human Resources, Director of Talent Acquisition, Head of Labor Relations, or similar position will be preferred. OTHER REQUIRED SKILLS AND ABILITIES: Demonstrated ability to perform human resources related activities of the most complex and non-routine nature, including providing feasible innovative solutions; Knowledge, skills, and abilities in labor relations and negotiations acquired through both training and practical experience; Strong interpersonal communication skills and the ability to work professionally and collaboratively with persons at all levels, including judges, and to maintain effective working relationships; Ability to negotiate with union officials and Trial Court staff to reach agreements, provide remedies, and resolve conflicts; Ability to adapt quickly to changing circumstances and develop workarounds for issues that require a timely resolution; Ability to use data to drive enhancements and efficiencies in operations; Knowledge of and ability to use personal computers, including HR and business related software; Knowledge of current trends and developments in human resources and labor relations; Knowledge of Massachusetts state government; Knowledge of Federal and State labor and employment laws and regulations; Ability to direct and evaluate a large and professionally diverse staff; Ability to multi-task and manage a variety of assignments at once; Ability to communicate clearly and effectively in oral and written form; and Ability to travel within the Commonwealth as necessary. Closing Date/Time: 2024-07-17
Apr 17, 2024
Full Time
Title: Chief Human Resources Officer Pay Grade: Executive Management Starting Pay:$203,265.03 Departmental Mission Statement: Notes: Position Summary: Working within the Office of Court Management (OCM) of the Trial Court, the Chief Human Resources Officer (CHRO) is responsible for overseeing all aspects of the Human Resources Department, its policies, practices and operations in order to meet the Trial Court’s evolving needs. The Chief Human Resources Officer originates and leads the Human Resources’ practices and strategic objectives that will provide an employee-oriented, high-performance culture that emphasizes empowerment, quality, productivity, consistent standards, goal attainment, and the recruitment and ongoing development of a qualified, talented, merit based, and diverse workforce and employment environment. The Chief Human Resources Officer directs the implementation of services, policies, and programs through Human Resource Department’s professional and administrative staff. The CHRO also has oversight of all collective bargaining and labor relations for the Trial Court, maintaining a positive labor relations philosophy that both furthers the Trial Court’s strategic goals, and ensures compliance with the Employer’s obligations under the State’s Collective Bargaining Law. The CHRO reports to the Court Administrator and serves on the executive management team, and assists, advises and collaborates with all levels of department heads, managers, and court officials on a wide range of Human Resource issues. The CHRO is a key executive partner and coach who is tasked with facilitating strategic planning and initiatives, change management, and organizational design. Duties: Leadership/Supervisory Role Oversees and is accountable for all activities of the Human Resources Department and staff; Provides overall leadership and guidance to human resource functions by overseeing personnel policies and procedures, contract administration, labor relations, talent acquisition, hiring and onboarding, HR/CMS support, classification and compensation, position management, HR training and related curriculum development, career development, leave administration, and employee wellness; Provides advice and information on Human Resources and Labor Relations matters to the Court Administrator, the Chief Justice of the Trial Court, OCM Directors, Departmental Chief Justices, the Chief Justices of the Supreme Judicial Court and the Appeals Court, the Commissioner of Probation, the Jury Commissioner, department heads and other court officials and personnel; Leads long-range strategic planning in order to anticipate and plan for innovative changes that promote people productivity, organizational efficiency, and cost effectiveness; Responsible for ensuring that organizational values are clearly communicated and understood at all levels, identifying appropriate employee conduct that is necessary for realizing a service-oriented, high performance culture; Ensures that position classifications and compensation structures are reflective of a dynamic operational environment which embraces contemporary modes of working in a time where the Trial Court is increasingly asked to do more to serve the public and expand access to justice; Serves as the most senior representative of the Court Administrator, who is the statutory employer for collective bargaining purposes; ensures that positive labor relations with unions that represent Trial Court employees is maintained and may participate in negotiations and discussions with the unions as he/she deems appropriate; Intervenes and mediates workplace conflicts in a manner that is reflective of the ethics and values of the Trial Court and that leads to just and appropriate resolutions; Manages administrative matters such as preparing request for proposals and contracts, preparing routine or special reports, performing research, or advancing compensation, evaluation, classification studies for employees; Sets the priorities for key competencies in the drafting of interview guidelines in the appointment of new candidates; Strategy Formulates strategies that lead to quality and depth in overall candidate talent pools for Trial Court positions, and ultimately the quality of selected candidates; Establishes innovative and sound strategies across all units of the Human Resources Department, ensuring that all implemented strategies correspond with the overall current and future strategic plans of the Trial Court as a whole; Maintains a comprehensive strategic recruiting plan and employee retention plans that meet the Trial Court’s increasing demand for high quality talent; Responsible for developing and implementing comprehensive compensation and benefit strategies that are market competitive and also cost effective Functions as the strategic advisor to departmental heads with regard to progressive discipline and handling sensitive employee matters; Leads special projects and serves on various leadership committees of the Trial Court; Policy Develops, directs, and maintains comprehensive human resource programs and policy in: compensation and classification, onboarding, policy implementation, compliance with state/federal laws, benefits administration, employee relations and conflict resolution; Directs the Human Resources Department in the development and creation of positions, job postings, applicant screening criteria, and objective reviews of candidate pools for Trial Court positions; Directs the Human Resource Department in the administration and maintenance of the HR/CMS automated personnel and payroll system provided through Oracle/PeopleSoft; Oversees the performance evaluation program for all Trial Court appointed employees; Supervises the development and administration of all non-statutory salary schedules and the Trial Court classification plan; Supervises the establishment and implementation of all Trial Court issued benefit programs; Reviews and makes recommendations to the Executive Office of the Trial Court (EOTC), Office of Court Management (OCM), and the seven Trial Court departments on improving organization policies, procedures, and practices on personnel matters; Manages maintenance of organizational personnel records/files and the HR/CMS transactions, in compliance with set policy and procedures and with applicable regulations and laws; Leads the organization’s efforts to ensure compliance with Trial Court policies, procedures, and applicable statutes regarding discrimination, harassment, and the rights of all employees; Labor Relations Directs the labor relations activities for the Trial Court ensuring that positive labor management relations is maintained; Provides Department Heads and court officials with best practices by advising and guiding them on the most sensitive and complex of labor relations matters; Ensures that the negotiated grievance procedures are administered fairly and in accordance with the applicable collective bargaining agreements; Oversees the development of recommendations for new contract provisions, oversees contract negotiation processes and memorandums of agreement, and identifies strategies for improving the management of the unionized workforce; Collaborates with the Court Administrator to establish organizational priorities for collective bargaining agreement negotiations and cost of living increase parameters; Serves as a mediator in dispute-resolution through the negotiation of solutions which are in the best interests of all parties and in compliance with fair labor practices, bargaining unit contracts and state and federal personnel administration laws; Informs union officials of serious disciplinary actions taken on union employees in cases of misconduct; Responsible for overseeing the employee grievance process, including the screening, investigating, and employer response to employee grievances; Ensures that the human resources activities that impact union employees are in compliance with the collective bargaining agreements and that new initiatives are implemented in a manner consistent with the employer’s obligations on the State collective bargaining law; Analytics Plays an analytical role to monitor, analyze, and identify strategic needs, gaps, and risks; Leverages management tools that identify, align, and build on the organization’s human capital capabilities in order to achieve overall results and reach desired targets; Conducts job analysis, develops new positions, aids in recruitment efforts and analyses recruiting efforts; Plans for and analyzes future growth and staffing needs; assesses designs, develops and evaluates current staffing; Collaboration Collaborates with fellow executives/department heads in an effort to better understand, analyze, and support the needs for the business, leading to the subsequent establishment of suitable strategies. Ensures that the labor team works with union officials to implement job descriptions for new union positions and coordinates with managers to ensure union work is properly assigned; Ensures that the Trial Court works closely with union representatives to maintain and enhance labor management relations and to maintain fair labor practices across the Trial Court; Works directly with departmental management and elected officials to assist them in carrying out their responsibilities on personnel matters; Facilitates teamwork and participation in work flow process re-engineering and innovation, supporting change management activities and strategic planning efforts; Job Competencies: All applicants must be able, through the interview process, to prove efficiency in the following areas: Ethics and Values - Communicates and demonstrates the ethics and values of the Human Resources Department and the Trial Court. Mission -Understands, upholds, and communicates the Trial Court and Human Resources Department missions. Problem Solving - Accurately assesses candidate acquisition, workplace, and labor relations problems in the Trial Court and recommends and facilitates appropriate solutions and innovations. Customer Service - Conducts oneself in a courteous and professional manner towards both Trial Court employees and the public. Collaboration - Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals. Applied Knowledge - Demonstrated extensive experience and knowledge of human resources, labor relations, and performance management to ensure the continued excellence of the workforce, resolve issues, to properly administer personnel policies and procedures in a unionized employee environment; and to oversee disciplinary related investigations. Commitment to Diversity - Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. Continuous Learning - Demonstrates a commitment to continuously improving himself or herself through professional development. Knowledge Embraces the most effective new HR standards and best practices, ensuring optimal performance of the Human Resources Department, which in turn influences the performance of the various departments and Trial Court operations at large; Continually participates in events, conferences, seminars, and workshops for purposes of professional development; Maintains knowledge of industry trends and employment legislation, and ensures organizational compliance; Minimum Requirements: These are the minimum requirements necessary for the position of Chief Human Resources Officer: Education & Experience: A bachelor’s degree and Ten (10) years of practical senior management level experience in the field of human resources and labor-management relations; Equivalent combinations of education and/or experience will be considered for meeting the minimum requirements. Professional Development: Must have a background that demonstrates a history of regular professional development; demonstrating a record of initiating best practices, the consistent application of policies, and innovative approaches to human resources management and labor relations. Preferred Qualifications: Candidates with a graduate degree in Human Resources, Public or Business Administration, or similar advanced degree will be viewed as demonstrating a commitment to professional development. An ideal candidate will also have some experience managing in a unionized environment. A SPHR certification is also desirable, demonstrating a commitment to the field of Human Resources. Candidates with a professional background as a Director of Human Resources, Director of Talent Acquisition, Head of Labor Relations, or similar position will be preferred. OTHER REQUIRED SKILLS AND ABILITIES: Demonstrated ability to perform human resources related activities of the most complex and non-routine nature, including providing feasible innovative solutions; Knowledge, skills, and abilities in labor relations and negotiations acquired through both training and practical experience; Strong interpersonal communication skills and the ability to work professionally and collaboratively with persons at all levels, including judges, and to maintain effective working relationships; Ability to negotiate with union officials and Trial Court staff to reach agreements, provide remedies, and resolve conflicts; Ability to adapt quickly to changing circumstances and develop workarounds for issues that require a timely resolution; Ability to use data to drive enhancements and efficiencies in operations; Knowledge of and ability to use personal computers, including HR and business related software; Knowledge of current trends and developments in human resources and labor relations; Knowledge of Massachusetts state government; Knowledge of Federal and State labor and employment laws and regulations; Ability to direct and evaluate a large and professionally diverse staff; Ability to multi-task and manage a variety of assignments at once; Ability to communicate clearly and effectively in oral and written form; and Ability to travel within the Commonwealth as necessary. Closing Date/Time: 2024-07-17
MASSACHUSETTS TRIAL COURT
Greenfield, Massachusetts, United States
Title: Custodian-Greenfield Pay Grade: Grade 6 Starting Pay: $39,221.67/Yr. Departmental Mission Statement: The Facilities Management and Capital Planning department provides for the management and maintenance of 62 state-owned courthouses, and 42 leased facilities located in ten counties of the Commonwealth. The Department is committed to administering effective property management, facility operations, facility renewal, and the delivery of quality customer service in support of the administration of justice throughout the Commonwealth. Facilities Management & Capital Planning Department Organizational Department Notes: This position is designated as a union position and iscovered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. The hours for this position is 2pm-10pm. This position is located in Greenfield, MA. This position may be considered essential personnel in certain emergencies and may be required to work outside of regularly scheduled hours, including staying late or coming in early Position Summary: This series is responsible for performing a variety of duties related to cleaning and the up keeping of orderly conditions of courthouse premises and is responsible for providing custodial and janitorial services. The higher level requires the performance of increasingly more responsible and varied work which requires greater knowledge of cleaning chemicals, surface types, the utilization of power/mechanized cleaning equipment, and providing direction to less senior staff. Employees are hired at the entry level position and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles. ORGANIZATIONAL LEVELS: Custodian I - This is the entry level position title within this series. Employees at this level are expected to clean and keep courthouse premises in an orderly condition by providing custodial and janitorial services. Custodian II - This is the second level position title within this series. Employees at this level are expected to have a complete knowledge of cleaning chemicals, industrial cleaning methods, and the utilization of automatic cleaning equipment. Employees are also expected to function as a lead person on project work and perform small motor/equipment repairs. SUPERVISION RECEIVED: Receives immediate supervision in performing structured but not always routine work. Limited discretion is required. Duties: Custodian I Duties: • Keeps a building in clean and orderly condition by performing a combination of activities including cleaning assigned areas. • Maintains the cleanliness and appearance of floors by sweeping, mopping, and vacuuming. • Washes interior surfaces of buildings such as walls, ceilings, windows, etc. using appropriate supplies and equipment. • Empties waste receptacles and disposes of refuse. • Dusts and polishes furniture. • Performs related duties such as loading and unloading equipment and supplies from vehicles, moving furniture in rooms for special functions or meetings. • Performs outside duties such as washing windows, sweeping walks, shoveling snow, and picking up trash. • Performs related duties as required. Custodian II Additional Duties: • Utilizes advanced custodial equipment such as automatic cleaning equipment, snow blowers, and lawn mowers. • Complete knowledge of cleaning chemicals, surface types, industrial cleaning methods, etc; • Performs minor repairs to building. • Performs small motor/equipment repairs. • Functions as lead person on project work. • Performs related duties as required. Job Competencies: • Ethics and Values: Communicates and demonstrates the ethics and values of the Court Facilities Department and the Trial Court. • Mission: Understands, upholds, and communicates the Trial Court and Court Facilities Department missions. • Applied Knowledge: Understands standard facility management methods, codes, and operational best practices. • Problem Solving: Accurately assesses custodial problems of a routine nature and initiates corrective action. • Continuous Learning: Demonstrates a commitment to continuously improve himself or herself through training and making use of new methods and equipment. • Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. • Customer Service: Contributes to a departmental environment emphasizing conduct that is courteous and professional toward both Trial Court employees and the public. • Collaboration: Works with others cooperatively, and demonstrates teamwork, contributing to a work environment that focuses on shared goals. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Custodian I Custodian I Requirements: • One to three years’ experience in basic custodial / janitorial duties. • Ability to perform physical labor and follow oral and written instructions. • Knowledge of methods followed in building custodial work. • Knowledge of types and uses of materials, tools, and equipment used in building custodial work. • Physical stamina and endurance. Custodian II Additional Requirements: • At least two years’ experience as at the entry level position, working with automatic cleaning equipment and industrial cleaning methods. • Ability to perform physical labor and follow oral and written instructions. • Knowledge of methods followed in building custodial work. • Knowledge of types and uses of materials, tools, and equipment used in building custodial work. • Ability to give direction and instruction to less senior staff. Closing Date/Time: 2024-07-17
Apr 17, 2024
Full Time
Title: Custodian-Greenfield Pay Grade: Grade 6 Starting Pay: $39,221.67/Yr. Departmental Mission Statement: The Facilities Management and Capital Planning department provides for the management and maintenance of 62 state-owned courthouses, and 42 leased facilities located in ten counties of the Commonwealth. The Department is committed to administering effective property management, facility operations, facility renewal, and the delivery of quality customer service in support of the administration of justice throughout the Commonwealth. Facilities Management & Capital Planning Department Organizational Department Notes: This position is designated as a union position and iscovered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. The hours for this position is 2pm-10pm. This position is located in Greenfield, MA. This position may be considered essential personnel in certain emergencies and may be required to work outside of regularly scheduled hours, including staying late or coming in early Position Summary: This series is responsible for performing a variety of duties related to cleaning and the up keeping of orderly conditions of courthouse premises and is responsible for providing custodial and janitorial services. The higher level requires the performance of increasingly more responsible and varied work which requires greater knowledge of cleaning chemicals, surface types, the utilization of power/mechanized cleaning equipment, and providing direction to less senior staff. Employees are hired at the entry level position and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles. ORGANIZATIONAL LEVELS: Custodian I - This is the entry level position title within this series. Employees at this level are expected to clean and keep courthouse premises in an orderly condition by providing custodial and janitorial services. Custodian II - This is the second level position title within this series. Employees at this level are expected to have a complete knowledge of cleaning chemicals, industrial cleaning methods, and the utilization of automatic cleaning equipment. Employees are also expected to function as a lead person on project work and perform small motor/equipment repairs. SUPERVISION RECEIVED: Receives immediate supervision in performing structured but not always routine work. Limited discretion is required. Duties: Custodian I Duties: • Keeps a building in clean and orderly condition by performing a combination of activities including cleaning assigned areas. • Maintains the cleanliness and appearance of floors by sweeping, mopping, and vacuuming. • Washes interior surfaces of buildings such as walls, ceilings, windows, etc. using appropriate supplies and equipment. • Empties waste receptacles and disposes of refuse. • Dusts and polishes furniture. • Performs related duties such as loading and unloading equipment and supplies from vehicles, moving furniture in rooms for special functions or meetings. • Performs outside duties such as washing windows, sweeping walks, shoveling snow, and picking up trash. • Performs related duties as required. Custodian II Additional Duties: • Utilizes advanced custodial equipment such as automatic cleaning equipment, snow blowers, and lawn mowers. • Complete knowledge of cleaning chemicals, surface types, industrial cleaning methods, etc; • Performs minor repairs to building. • Performs small motor/equipment repairs. • Functions as lead person on project work. • Performs related duties as required. Job Competencies: • Ethics and Values: Communicates and demonstrates the ethics and values of the Court Facilities Department and the Trial Court. • Mission: Understands, upholds, and communicates the Trial Court and Court Facilities Department missions. • Applied Knowledge: Understands standard facility management methods, codes, and operational best practices. • Problem Solving: Accurately assesses custodial problems of a routine nature and initiates corrective action. • Continuous Learning: Demonstrates a commitment to continuously improve himself or herself through training and making use of new methods and equipment. • Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. • Customer Service: Contributes to a departmental environment emphasizing conduct that is courteous and professional toward both Trial Court employees and the public. • Collaboration: Works with others cooperatively, and demonstrates teamwork, contributing to a work environment that focuses on shared goals. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Custodian I Custodian I Requirements: • One to three years’ experience in basic custodial / janitorial duties. • Ability to perform physical labor and follow oral and written instructions. • Knowledge of methods followed in building custodial work. • Knowledge of types and uses of materials, tools, and equipment used in building custodial work. • Physical stamina and endurance. Custodian II Additional Requirements: • At least two years’ experience as at the entry level position, working with automatic cleaning equipment and industrial cleaning methods. • Ability to perform physical labor and follow oral and written instructions. • Knowledge of methods followed in building custodial work. • Knowledge of types and uses of materials, tools, and equipment used in building custodial work. • Ability to give direction and instruction to less senior staff. Closing Date/Time: 2024-07-17
MASSACHUSETTS TRIAL COURT
Lynn, Massachusetts, United States
Title: Sessions Clerk -Office of the Clerk Magistrate/Lynn District Court Pay Grade: Grade 13 Starting Pay: $59,047.98 Departmental Mission Statement: As a gateway to justice in the Commonwealth of Massachusetts, the District Court is dedicated to the administration of justice in a fair, impartial, and timely manner in accordance with the rule of law. In fulfilling this role, the District Court shall provide the communities it serves with an environment that is safe, accessible, and respectful to all. The District Court shall conduct its business with integrity, competence, and a commitment to excellence in order to promote public trust and confidence in the judicial system. Organizational Profile : https://www.mass.gov/orgs/district-court Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for regularly attending sessions of court in place of a Clerk-Magistrate, Assistant Clerk-Magistrate, Register of Probate, or Assistant Register of Probate, unless otherwise prohibited by statute. Performs specific functions in court such as: • calling the list • administering oaths • receiving documents and exhibits • and recording dispositions. • Also performs case processing duties when court is not in session. • Provides service to the public and other individuals who have business with the court consistent with policies on confidentiality. • The position title above the entry level requires the performance of more responsible duties and more specialized out of court case processing duties. • Employees are appointed into this series at the entry level position title and are eligible for reclassification to the higher-level position title consistent with the specifications for the higher-level position title. The position title reverts back to the entry level when there is a vacancy. ORGANIZATIONAL LEVELS : This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Sessions Clerk I - This is the entry level position title within this series. Employees at this level are expected to run sessions of court and to perform case processing duties when court is not in session. Sessions Clerk II - This is the second level position title within this series. Employees at this level are expected to provide assistance in the area of case management and to perform more advanced case processing duties when court is not in session. Duties: Sessions Clerk I Duties : • Regularly attends sessions of court for a major portion of the workday. While in court, assists the judge presiding over the session by • Calling the list • Presenting matters to the court • ensuring that the session is stenographically or electronically recorded. • Administering oaths and giving directions to the parties as necessary • Recording the judge's decisions • Drawing orders reflecting those decisions as directed by the judge. • Performing related duties, as necessary. • Performs courtroom duties alone or may supervise other employees depending on the needs of the session. • Receives, marks, and maintains custody of papers and exhibits offered at trial and ensures their security. • Maintains trial and hearing schedules and notifies interested parties. • Prepares trial lists and all required files, forms, and exhibits in anticipation of court sessions. • Records and maintains accurate minutes of all orders, judgments, or directions of the court. • Receives training and assists advanced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of criminal complaints, warrant processing, extensive docketing, scheduling, and management reporting • Prepares, accepts, notates, and preserves files • Assists the public, litigants, and attorneys concerning court schedules or court functions, rules, or practices. • Ensures compliance with court orders regarding submission of documents subsequent to hearing • Distributes case files to the appropriate personnel for further processing; • Performs case processing functions within an office when court is not in session; • Performs the duties of a lower level series as required. Sessions Clerk II Additional Duties : • Provides assistance in the area of case management, including coordinating with judges concerning scheduling, size of calendars, creation of special calendars as needed, working out conflicts concerning dates and length of time required, coordinating continuances, and determining case readiness. • Assists as a supervisor of courtroom personnel, making assignments, reviewing calendars, and maintaining an awareness of session requirements through discussions with Judges and Clerks, monitoring work activities and resolving problems, and coordinating the training of new courtroom personnel. • Regularly meets with court personnel and other individuals to discuss ways to improve the efficiencies of court sessions and related work within established guidelines and recommends improved methods and procedures to a supervisor. • Performs advanced case processing functions using MassCourts when court is not in session. • Performs special projects pertaining to cash flow management as required. • Performs the duties of the lower level within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Sessions Clerk. Sessions Clerk I Requirements : • Graduation from high school or its equivalent and a minimum of five years of experience in an office of a Clerk-Magistrate or a Register of Probate, • Including experience as a Courtroom Procedures Clerk, or an equivalent combination of education and experience. • Thorough knowledge of state statutes, court procedures and policies, legal documents and terminology, laws, and functions of the court. • Demonstrated knowledge of the rules, practices, and procedures pertaining to court sessions. • Demonstrated ability to navigate and recall court records and data from the MassCourts case management system. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • Excellent organizational skills. • Excellent communication skills, including the ability to perform work and communicate in a highly visible and public setting. • Ability to handle multiple issues simultaneously. • Ability to maintain accurate records of proceedings. • Ability to establish and maintain effective working relationships with others. • Ability to serve the public and others with business before the court in a courteous and professional manner. • Ability to perform case processing duties when court is not in session. Sessions Clerk II Additional Requirements : • A minimum of three years of experience as a Sessions Clerk I. • Thorough knowledge of the rules, practices, and procedures pertaining to all types of court sessions. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Excellent organizational skills, including the demonstrated ability to process a high volume of court papers in an organized and efficient manner. • Demonstrated working knowledge of case processing using MassCourts. • Ability to perform case processing duties when court is not in session. • Considerable knowledge of the procedures related to the processing of all types of cases and the ability to process those cases from beginning to end. • Demonstrated ability to identify problems and to develop creative solutions to those problems. • Demonstrated ability to exercise sound judgments. • Demonstrated ability to assign, supervise and review the work of subordinate employees. • Demonstrated ability to perform research and to prepare reports. Closing Date/Time: 2024-07-17
Apr 13, 2024
Full Time
Title: Sessions Clerk -Office of the Clerk Magistrate/Lynn District Court Pay Grade: Grade 13 Starting Pay: $59,047.98 Departmental Mission Statement: As a gateway to justice in the Commonwealth of Massachusetts, the District Court is dedicated to the administration of justice in a fair, impartial, and timely manner in accordance with the rule of law. In fulfilling this role, the District Court shall provide the communities it serves with an environment that is safe, accessible, and respectful to all. The District Court shall conduct its business with integrity, competence, and a commitment to excellence in order to promote public trust and confidence in the judicial system. Organizational Profile : https://www.mass.gov/orgs/district-court Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for regularly attending sessions of court in place of a Clerk-Magistrate, Assistant Clerk-Magistrate, Register of Probate, or Assistant Register of Probate, unless otherwise prohibited by statute. Performs specific functions in court such as: • calling the list • administering oaths • receiving documents and exhibits • and recording dispositions. • Also performs case processing duties when court is not in session. • Provides service to the public and other individuals who have business with the court consistent with policies on confidentiality. • The position title above the entry level requires the performance of more responsible duties and more specialized out of court case processing duties. • Employees are appointed into this series at the entry level position title and are eligible for reclassification to the higher-level position title consistent with the specifications for the higher-level position title. The position title reverts back to the entry level when there is a vacancy. ORGANIZATIONAL LEVELS : This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Sessions Clerk I - This is the entry level position title within this series. Employees at this level are expected to run sessions of court and to perform case processing duties when court is not in session. Sessions Clerk II - This is the second level position title within this series. Employees at this level are expected to provide assistance in the area of case management and to perform more advanced case processing duties when court is not in session. Duties: Sessions Clerk I Duties : • Regularly attends sessions of court for a major portion of the workday. While in court, assists the judge presiding over the session by • Calling the list • Presenting matters to the court • ensuring that the session is stenographically or electronically recorded. • Administering oaths and giving directions to the parties as necessary • Recording the judge's decisions • Drawing orders reflecting those decisions as directed by the judge. • Performing related duties, as necessary. • Performs courtroom duties alone or may supervise other employees depending on the needs of the session. • Receives, marks, and maintains custody of papers and exhibits offered at trial and ensures their security. • Maintains trial and hearing schedules and notifies interested parties. • Prepares trial lists and all required files, forms, and exhibits in anticipation of court sessions. • Records and maintains accurate minutes of all orders, judgments, or directions of the court. • Receives training and assists advanced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of criminal complaints, warrant processing, extensive docketing, scheduling, and management reporting • Prepares, accepts, notates, and preserves files • Assists the public, litigants, and attorneys concerning court schedules or court functions, rules, or practices. • Ensures compliance with court orders regarding submission of documents subsequent to hearing • Distributes case files to the appropriate personnel for further processing; • Performs case processing functions within an office when court is not in session; • Performs the duties of a lower level series as required. Sessions Clerk II Additional Duties : • Provides assistance in the area of case management, including coordinating with judges concerning scheduling, size of calendars, creation of special calendars as needed, working out conflicts concerning dates and length of time required, coordinating continuances, and determining case readiness. • Assists as a supervisor of courtroom personnel, making assignments, reviewing calendars, and maintaining an awareness of session requirements through discussions with Judges and Clerks, monitoring work activities and resolving problems, and coordinating the training of new courtroom personnel. • Regularly meets with court personnel and other individuals to discuss ways to improve the efficiencies of court sessions and related work within established guidelines and recommends improved methods and procedures to a supervisor. • Performs advanced case processing functions using MassCourts when court is not in session. • Performs special projects pertaining to cash flow management as required. • Performs the duties of the lower level within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Sessions Clerk. Sessions Clerk I Requirements : • Graduation from high school or its equivalent and a minimum of five years of experience in an office of a Clerk-Magistrate or a Register of Probate, • Including experience as a Courtroom Procedures Clerk, or an equivalent combination of education and experience. • Thorough knowledge of state statutes, court procedures and policies, legal documents and terminology, laws, and functions of the court. • Demonstrated knowledge of the rules, practices, and procedures pertaining to court sessions. • Demonstrated ability to navigate and recall court records and data from the MassCourts case management system. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • Excellent organizational skills. • Excellent communication skills, including the ability to perform work and communicate in a highly visible and public setting. • Ability to handle multiple issues simultaneously. • Ability to maintain accurate records of proceedings. • Ability to establish and maintain effective working relationships with others. • Ability to serve the public and others with business before the court in a courteous and professional manner. • Ability to perform case processing duties when court is not in session. Sessions Clerk II Additional Requirements : • A minimum of three years of experience as a Sessions Clerk I. • Thorough knowledge of the rules, practices, and procedures pertaining to all types of court sessions. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Excellent organizational skills, including the demonstrated ability to process a high volume of court papers in an organized and efficient manner. • Demonstrated working knowledge of case processing using MassCourts. • Ability to perform case processing duties when court is not in session. • Considerable knowledge of the procedures related to the processing of all types of cases and the ability to process those cases from beginning to end. • Demonstrated ability to identify problems and to develop creative solutions to those problems. • Demonstrated ability to exercise sound judgments. • Demonstrated ability to assign, supervise and review the work of subordinate employees. • Demonstrated ability to perform research and to prepare reports. Closing Date/Time: 2024-07-17
MASSACHUSETTS TRIAL COURT
Barnstable, Massachusetts, United States
Title: Head Law Librarian - Barnstable Pay Grade: Grade 19 Starting Pay:$94,222.68 Departmental Mission Statement: The Court Services and Law Libraries Department is responsible for providing key court services to support the administration of justice and advance access to justice in the Trial Court. These services include the Court Service Centers, the Trial Court Law Libraries, and the Judicial Response System. MISSION STATEMENT OF THE MASSACHUSETTS TRIAL COURT LAW LIBRARIES: The Trial Court Law Library System provides timely, efficient access to current and historical law-related information in an impartial and respectful manner to anyone in need of legal information. ORGANIZATIONAL PROFILE: http://www.mass.gov/courts/case-legal-res/law-lib/ Notes: This position is designated as a union position and iscovered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. This requisition will remain open until filled; however, first consideration will be given to those applicants that apply within the first 14 days. Position Summary: Working in the Trial Court Law Libraries, part of the Court Services and Law Libraries Department, the Head Law Librarian administers all activities of a public law library within the Trial Court; is responsible for the fiscal planning and management of a library budget; performs professional library duties such as acquisition, cataloging and reference; performs the duties of a division manager (managerial duties) with emphasis on financial management and personnel supervision; ensures that the legal information needs of the library users are met, including the judiciary, court staff, members of the bar, self-represented litigants and the public; supervises supervises Circuit Law Librarians and Law Library Assistant(s), participates in system-wide activities such as long range planning, group purchasing and vendor negotiation, electronic library services, and special projects; acts as the Court Consolidated Law Book Program’s liaison to assigned courts; and performs related work as required. Supervision Received: Work is performed under the direction of the Senior Manager of Law Libraries, and is evaluated for professional soundness and conformity to policy. Duties: • Responsible for administering the day-to-day operations of the library; • Develops, recommends and implements policies and procedures necessary to operate the library; • Provides reference and information services to those seeking legal information by responding to questions in person, by telephone or through e-reference; locating and retrieving materials; legal research; uses comprehensive knowledge of legal bibliography and general and legal reference sources; • Participates in the selection, design and delivery of electronic reference services; • Utilizes full knowledge of electronic databases and interlibrary sources, both legal and non-legal, to assist library users in retrieving needed information; • Selects and de-selects library collection materials in all available formats through monitoring library user research needs and maintaining current awareness of resources available from legal publishers and others that meet those research needs; • Contributes to the development and maintenance of content on the Trial Court Law Libraries= website; • Adapts professional principles of cataloging, classification and indexing to the various components of the library's collection utilizing a national database; • Manages and oversees local cataloging, classification and maintenance of the integrated library system; • Prepares annual budget request for the library and has fiscal responsibility for library expenditures, including signature approval of fiscal documents and oversight of budgetary spreadsheet; • Plans and makes accommodations for budget fluctuations; • Negotiates with vendors to secure discounts and ensure the efficient use of funds; • Interviews, selects and recommends personnel for staff positions; • Trains and supervises staff in all aspects of library operation; • Arranges the physical library, paying attention to ADA guidelines, so that library users can access materials quickly and safely and receive prompt personal assistance from staff; • Provides for the security, protection and preservation of information resources in both paper and electronic formats; • Makes annual visits to assigned courts to respond to questions and information requests as the Court Consolidation Law Book program's liaison; • Responsible for the library's computer network(s); • Maintains proficiency in the current state of professional library theory and legal research and practice by attending and participating in meetings, conferences, seminars and training sessions in professional library management and legal reference skills; • Participates with other librarians and staff on system-wide projects, such as grants, collection development and program planning; • Provides workshops and seminars to promote the use and maintenance of library materials, services and databases; • Develops and implements promotional ideas to bring library resources and services to the attention of current and potential library users; • Keeps the Senior Manager of Law Libraries informed about recommendations on the renovation of a current library or the construction of a new library; • Implements directives of the Office of Court Management; and • Performs related duties as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values Communicates and demonstrates the ethics and values of the Trial Court. Mission Understands, upholds, and communicates the Trial Court missions. Applied Knowledge Understands research, information services operations, specialized tools, applications, and software, with some understanding of the various court departments and divisions. Problem Solving Ability to successfully address data issues, draw conclusions, and make recommendations. Customer Service Conducts oneself in a courteous and professional manner towards both Trial Court employees and the public. Performance Measurement Understands the value and importance of performance measures as a basis for both individual and departmental assessments. Commitment to Diversity Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied economic and cultural backgrounds. Collaboration Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals. Continuous Learning Demonstrates a commitment to continuously improving himself or herself through professional development Minimum Requirements: These are the minimum requirements necessary to apply for a position of Head Law Librarian: Master's Degree in Library Science from an accredited library school and a minimum of three years full time experience in a professional capacity in a law library; or Juris Doctor degree and four years in a Trial Court Law Library position; or an equivalent combination of completed graduate level education and professional experience; • Knowledge of theory, principles and practices of library science and law library administration, including current methods and procedures in such areas as acquisition, cataloging and reference; • Knowledge of legal bibliography and terminology and the use of complex legal resources and indexes; • Strong interpersonal skills and the ability to deal effectively and respectfully with people; • Knowledge of the Massachusetts court system; • Knowledge of libraries, interlibrary cooperation, government and private organizations and the types of resources and services available to librarians and library users; • Knowledge of space planning, including the physical layout of and the technical and operational requirements for equipment and furniture used in libraries; • Ability to analyze and solve complex problems relating to library practices and procedures; • Ability to gather, analyze and report information; • Ability to use an integrated library system, other online systems and the ability to learn and implement new technologies as they emerge; • Ability to use computer applications such as MS Office spreadsheets, text editing and publisher programs; • Ability to communicate clearly and effectively in both oral and written form; • Ability to supervise subordinate personnel; • Ability to train library staff on the integrated library systems and fiscal procedures in accordance with MMARS accounting system and to train library and court staff in the use of electronic databases; • Ability to reason clearly and make sound judgments; • Ability to work well independently and with groups; • Ability to reach with hands and arms, bend, crouch, lift materials weighing up to 30 pounds, and climb stairs; • Ability to travel within the Commonwealth and to work at other Trial Court Law Libraries when necessary. Closing Date/Time: 2024-07-17
Apr 13, 2024
Full Time
Title: Head Law Librarian - Barnstable Pay Grade: Grade 19 Starting Pay:$94,222.68 Departmental Mission Statement: The Court Services and Law Libraries Department is responsible for providing key court services to support the administration of justice and advance access to justice in the Trial Court. These services include the Court Service Centers, the Trial Court Law Libraries, and the Judicial Response System. MISSION STATEMENT OF THE MASSACHUSETTS TRIAL COURT LAW LIBRARIES: The Trial Court Law Library System provides timely, efficient access to current and historical law-related information in an impartial and respectful manner to anyone in need of legal information. ORGANIZATIONAL PROFILE: http://www.mass.gov/courts/case-legal-res/law-lib/ Notes: This position is designated as a union position and iscovered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. This requisition will remain open until filled; however, first consideration will be given to those applicants that apply within the first 14 days. Position Summary: Working in the Trial Court Law Libraries, part of the Court Services and Law Libraries Department, the Head Law Librarian administers all activities of a public law library within the Trial Court; is responsible for the fiscal planning and management of a library budget; performs professional library duties such as acquisition, cataloging and reference; performs the duties of a division manager (managerial duties) with emphasis on financial management and personnel supervision; ensures that the legal information needs of the library users are met, including the judiciary, court staff, members of the bar, self-represented litigants and the public; supervises supervises Circuit Law Librarians and Law Library Assistant(s), participates in system-wide activities such as long range planning, group purchasing and vendor negotiation, electronic library services, and special projects; acts as the Court Consolidated Law Book Program’s liaison to assigned courts; and performs related work as required. Supervision Received: Work is performed under the direction of the Senior Manager of Law Libraries, and is evaluated for professional soundness and conformity to policy. Duties: • Responsible for administering the day-to-day operations of the library; • Develops, recommends and implements policies and procedures necessary to operate the library; • Provides reference and information services to those seeking legal information by responding to questions in person, by telephone or through e-reference; locating and retrieving materials; legal research; uses comprehensive knowledge of legal bibliography and general and legal reference sources; • Participates in the selection, design and delivery of electronic reference services; • Utilizes full knowledge of electronic databases and interlibrary sources, both legal and non-legal, to assist library users in retrieving needed information; • Selects and de-selects library collection materials in all available formats through monitoring library user research needs and maintaining current awareness of resources available from legal publishers and others that meet those research needs; • Contributes to the development and maintenance of content on the Trial Court Law Libraries= website; • Adapts professional principles of cataloging, classification and indexing to the various components of the library's collection utilizing a national database; • Manages and oversees local cataloging, classification and maintenance of the integrated library system; • Prepares annual budget request for the library and has fiscal responsibility for library expenditures, including signature approval of fiscal documents and oversight of budgetary spreadsheet; • Plans and makes accommodations for budget fluctuations; • Negotiates with vendors to secure discounts and ensure the efficient use of funds; • Interviews, selects and recommends personnel for staff positions; • Trains and supervises staff in all aspects of library operation; • Arranges the physical library, paying attention to ADA guidelines, so that library users can access materials quickly and safely and receive prompt personal assistance from staff; • Provides for the security, protection and preservation of information resources in both paper and electronic formats; • Makes annual visits to assigned courts to respond to questions and information requests as the Court Consolidation Law Book program's liaison; • Responsible for the library's computer network(s); • Maintains proficiency in the current state of professional library theory and legal research and practice by attending and participating in meetings, conferences, seminars and training sessions in professional library management and legal reference skills; • Participates with other librarians and staff on system-wide projects, such as grants, collection development and program planning; • Provides workshops and seminars to promote the use and maintenance of library materials, services and databases; • Develops and implements promotional ideas to bring library resources and services to the attention of current and potential library users; • Keeps the Senior Manager of Law Libraries informed about recommendations on the renovation of a current library or the construction of a new library; • Implements directives of the Office of Court Management; and • Performs related duties as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values Communicates and demonstrates the ethics and values of the Trial Court. Mission Understands, upholds, and communicates the Trial Court missions. Applied Knowledge Understands research, information services operations, specialized tools, applications, and software, with some understanding of the various court departments and divisions. Problem Solving Ability to successfully address data issues, draw conclusions, and make recommendations. Customer Service Conducts oneself in a courteous and professional manner towards both Trial Court employees and the public. Performance Measurement Understands the value and importance of performance measures as a basis for both individual and departmental assessments. Commitment to Diversity Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied economic and cultural backgrounds. Collaboration Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals. Continuous Learning Demonstrates a commitment to continuously improving himself or herself through professional development Minimum Requirements: These are the minimum requirements necessary to apply for a position of Head Law Librarian: Master's Degree in Library Science from an accredited library school and a minimum of three years full time experience in a professional capacity in a law library; or Juris Doctor degree and four years in a Trial Court Law Library position; or an equivalent combination of completed graduate level education and professional experience; • Knowledge of theory, principles and practices of library science and law library administration, including current methods and procedures in such areas as acquisition, cataloging and reference; • Knowledge of legal bibliography and terminology and the use of complex legal resources and indexes; • Strong interpersonal skills and the ability to deal effectively and respectfully with people; • Knowledge of the Massachusetts court system; • Knowledge of libraries, interlibrary cooperation, government and private organizations and the types of resources and services available to librarians and library users; • Knowledge of space planning, including the physical layout of and the technical and operational requirements for equipment and furniture used in libraries; • Ability to analyze and solve complex problems relating to library practices and procedures; • Ability to gather, analyze and report information; • Ability to use an integrated library system, other online systems and the ability to learn and implement new technologies as they emerge; • Ability to use computer applications such as MS Office spreadsheets, text editing and publisher programs; • Ability to communicate clearly and effectively in both oral and written form; • Ability to supervise subordinate personnel; • Ability to train library staff on the integrated library systems and fiscal procedures in accordance with MMARS accounting system and to train library and court staff in the use of electronic databases; • Ability to reason clearly and make sound judgments; • Ability to work well independently and with groups; • Ability to reach with hands and arms, bend, crouch, lift materials weighing up to 30 pounds, and climb stairs; • Ability to travel within the Commonwealth and to work at other Trial Court Law Libraries when necessary. Closing Date/Time: 2024-07-17
MASSACHUSETTS TRIAL COURT
Lowell, Massachusetts, United States
Title: Court Interpreter - Spanish, Middlesex County Pay Grade: Grade 17 Starting Pay: $79,771.83 Departmental Mission Statement: The Massachusetts Trial Court Language Access and Court Records Department is responsible for overseeing court programs and services related to spoken language access to interpreters and translators for the limited English proficient (LEP), low literacy court users, and American Sign Language (ASL) or Communication Access Real-Time Translation (CART) for the Deaf and Hard of Hearing (DHH) individuals with court matters. The office also provides access to administrative records and trial transcripts of digitally recorded court proceedings for the bench, the bar, the public, and pro se, self-represented litigants (SRL). https://www.mass.gov/orgs/language-access-court-records-department Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. **New hires for Interpreter positions are required to either have the NCSC Interpreter Certification of successfully complete the NCSC Interpreter Certification program during the first 2 years of employment. Failure to pass the written and oral certification examinations during the first 2 years of employment shall result in separation from employment. Interpreters must have the ability to travel to court locations in Middlesex County. First consideration will be given to those applicants that apply within the first 14 days. Position Summary: Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level positions. The position title reverts to the entry level when there is a vacancy. Court Interpreter I - This is the entry level position title within the series. Employees are expected to perform the full range of entry level duties and to train for the next higher level. Court Interpreter II - This is the second level position title within this series. Employees at this level are expected to perform higher level duties which require more advanced language proficiency, greater knowledge of court policies and procedures, and the ability to exercise more independent judgment. POSITION SUMMARY: Court Interpreters serve as certified staff interpreters who interpret legal proceedings for non-English speaking persons involved in court matters in accordance with regulations established by the Office of Court Interpreters (OCIS). The position title above the entry level requires the performance of more complex and varied work. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position title within this series consistent with the specifications for the higher level position title. The position title reverts to the entry level when there is a vacancy. Supervision Received: Receives moderate direction from the Manager of Interpreter Services of the Trial Court and her/his designee and is evaluated for professional soundness and conformity to policy and established procedures. Duties: Court Interpreter I Duties: • Interprets simultaneously and consecutively for defendants, witnesses, and victims in court, for persons seeking assistance in court or from Probation Officers, for persons filing petitions, for prosecutors and for defense attorneys in interviewing defendants, witnesses, parents, plaintiffs, or victims, and for persons completing forms as specified in section 8.01 of the Standards and Procedures of the OCIS. • Produces initial drafts of translations of official forms, documents, public signs, letters and correspondence and other written material from English into a specified foreign language and vice versa as needed by OCIS. • Attends ongoing training provided or funded by OCIS or the Trial Court as part of continuing education requirements. Maintains records of interpreting and translating activities. • Must be willing to travel to the various divisions of the Trial Court as determined by the Manager, Court Interpreter Services. • Performs related duties as required. Court Interpreter II Duties: • Translates and review translations of official forms, documents, public signs, letters and correspondence and other written material from English into a specified foreign language and vice versa as needed by OCIS. • Oversees the activities of all interpreters assigned to them by OCIS, including supervising their interpreting and translating activities within his/her work unit. • Performs linguistic evaluations of per diem interpreters assigned to them by OCIS, including determining deficiencies, progress, and training needs. • Performs various training activities, including determining subjects/topics for training, developing training materials and serving as a trainer. • Performs various public relations activities such as addressing other agencies. • Performs related duties as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values Communicates and demonstrates the ethics and values of the Human Resources Department and the Trial Court. Mission Understands, upholds, and communicates the Trial Court and Support Services Department missions. Applied Knowledge Demonstrates language proficiency, interpreter skills, and understands court policy and procedure. Problem Solving Accurately assesses interpreter problems in the Trial Court and recommends and facilitates appropriate solutions. Customer Service Conducts oneself in a courteous and professional manner towards both Trial Court employees and the public. Collaboration Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals. Commitment to Diversity Promotes an environment of cross cultural awareness and diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. Continuous Learning Demonstrates a commitment to continuously improving himself or herself through professional development. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Court Interpreter I: • Bachelor's degree in a human services field, plus a minimum of four (4) years’ experience in legal, technical, medical, literary translation and/or interpretation, or an equivalent combination of education and experience. • Fully proficient in English and a foreign language. {Insert Language(s)} Cross-cultural awareness. • Applicants are required to pass the State Court Interpreter Certification test as a pre-requisite for appointment to this position. • Certification pursuant to Massachusetts General Laws, Chapter 221C through the Office of Court Interpreter Services is an absolute requirement. • Ability to interpret in the simultaneous mode and the consecutive mode in court related proceedings. • Ability to maintain accurate and timely records including, but not limited to, data entry and collection of data. • Will generate monthly or other reports as needed. • Ability to establish work priorities and to work independently. • Ability to serve the public and others with business before the court in a courteous and professional manner. • Excellent communication skills, including the ability to perform work and communicate in a highly visible and public setting. • Ability to travel to court locations. • Must have a valid Massachusetts Driver's License or possess or have access to other reliable methods of transportation. • Must possess a general understanding of the operations of the Massachusetts Trial Court. Court Interpreter II Requirements: • A minimum of four (4) years’ service as a Court Interpreter I. • Advanced interpreter skills, advanced language proficiency, and an advanced understanding of and ability to explain of court proceedings. • Must exhibit full compliance with the Interpreter Code of Professional Conduct. Closing Date/Time: 2024-07-17
Apr 13, 2024
Full Time
Title: Court Interpreter - Spanish, Middlesex County Pay Grade: Grade 17 Starting Pay: $79,771.83 Departmental Mission Statement: The Massachusetts Trial Court Language Access and Court Records Department is responsible for overseeing court programs and services related to spoken language access to interpreters and translators for the limited English proficient (LEP), low literacy court users, and American Sign Language (ASL) or Communication Access Real-Time Translation (CART) for the Deaf and Hard of Hearing (DHH) individuals with court matters. The office also provides access to administrative records and trial transcripts of digitally recorded court proceedings for the bench, the bar, the public, and pro se, self-represented litigants (SRL). https://www.mass.gov/orgs/language-access-court-records-department Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. **New hires for Interpreter positions are required to either have the NCSC Interpreter Certification of successfully complete the NCSC Interpreter Certification program during the first 2 years of employment. Failure to pass the written and oral certification examinations during the first 2 years of employment shall result in separation from employment. Interpreters must have the ability to travel to court locations in Middlesex County. First consideration will be given to those applicants that apply within the first 14 days. Position Summary: Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level positions. The position title reverts to the entry level when there is a vacancy. Court Interpreter I - This is the entry level position title within the series. Employees are expected to perform the full range of entry level duties and to train for the next higher level. Court Interpreter II - This is the second level position title within this series. Employees at this level are expected to perform higher level duties which require more advanced language proficiency, greater knowledge of court policies and procedures, and the ability to exercise more independent judgment. POSITION SUMMARY: Court Interpreters serve as certified staff interpreters who interpret legal proceedings for non-English speaking persons involved in court matters in accordance with regulations established by the Office of Court Interpreters (OCIS). The position title above the entry level requires the performance of more complex and varied work. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position title within this series consistent with the specifications for the higher level position title. The position title reverts to the entry level when there is a vacancy. Supervision Received: Receives moderate direction from the Manager of Interpreter Services of the Trial Court and her/his designee and is evaluated for professional soundness and conformity to policy and established procedures. Duties: Court Interpreter I Duties: • Interprets simultaneously and consecutively for defendants, witnesses, and victims in court, for persons seeking assistance in court or from Probation Officers, for persons filing petitions, for prosecutors and for defense attorneys in interviewing defendants, witnesses, parents, plaintiffs, or victims, and for persons completing forms as specified in section 8.01 of the Standards and Procedures of the OCIS. • Produces initial drafts of translations of official forms, documents, public signs, letters and correspondence and other written material from English into a specified foreign language and vice versa as needed by OCIS. • Attends ongoing training provided or funded by OCIS or the Trial Court as part of continuing education requirements. Maintains records of interpreting and translating activities. • Must be willing to travel to the various divisions of the Trial Court as determined by the Manager, Court Interpreter Services. • Performs related duties as required. Court Interpreter II Duties: • Translates and review translations of official forms, documents, public signs, letters and correspondence and other written material from English into a specified foreign language and vice versa as needed by OCIS. • Oversees the activities of all interpreters assigned to them by OCIS, including supervising their interpreting and translating activities within his/her work unit. • Performs linguistic evaluations of per diem interpreters assigned to them by OCIS, including determining deficiencies, progress, and training needs. • Performs various training activities, including determining subjects/topics for training, developing training materials and serving as a trainer. • Performs various public relations activities such as addressing other agencies. • Performs related duties as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values Communicates and demonstrates the ethics and values of the Human Resources Department and the Trial Court. Mission Understands, upholds, and communicates the Trial Court and Support Services Department missions. Applied Knowledge Demonstrates language proficiency, interpreter skills, and understands court policy and procedure. Problem Solving Accurately assesses interpreter problems in the Trial Court and recommends and facilitates appropriate solutions. Customer Service Conducts oneself in a courteous and professional manner towards both Trial Court employees and the public. Collaboration Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals. Commitment to Diversity Promotes an environment of cross cultural awareness and diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. Continuous Learning Demonstrates a commitment to continuously improving himself or herself through professional development. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Court Interpreter I: • Bachelor's degree in a human services field, plus a minimum of four (4) years’ experience in legal, technical, medical, literary translation and/or interpretation, or an equivalent combination of education and experience. • Fully proficient in English and a foreign language. {Insert Language(s)} Cross-cultural awareness. • Applicants are required to pass the State Court Interpreter Certification test as a pre-requisite for appointment to this position. • Certification pursuant to Massachusetts General Laws, Chapter 221C through the Office of Court Interpreter Services is an absolute requirement. • Ability to interpret in the simultaneous mode and the consecutive mode in court related proceedings. • Ability to maintain accurate and timely records including, but not limited to, data entry and collection of data. • Will generate monthly or other reports as needed. • Ability to establish work priorities and to work independently. • Ability to serve the public and others with business before the court in a courteous and professional manner. • Excellent communication skills, including the ability to perform work and communicate in a highly visible and public setting. • Ability to travel to court locations. • Must have a valid Massachusetts Driver's License or possess or have access to other reliable methods of transportation. • Must possess a general understanding of the operations of the Massachusetts Trial Court. Court Interpreter II Requirements: • A minimum of four (4) years’ service as a Court Interpreter I. • Advanced interpreter skills, advanced language proficiency, and an advanced understanding of and ability to explain of court proceedings. • Must exhibit full compliance with the Interpreter Code of Professional Conduct. Closing Date/Time: 2024-07-17
MASSACHUSETTS TRIAL COURT
Springfield, Massachusetts, United States
Title: Housing Specialist-Western Housing Court Pay Grade: 16 Starting Pay: $73,722.23/yr. Departmental Mission Statement: The Housing Court’s mission is to adjudicate all matters presented by litigants within its jurisdiction regarding housing in a fair, efficient, and timely manner according to the rule of law and the facts presented. In accordance with this mission, the Housing Court, through its operating philosophy and business practices, strives to present a citizen-oriented process to maximize access to justice for all such litigants. All members of the Housing Court are committed to this mission and process to fulfill our role within the judicial branch. Housing Court Organizational Profile Notes: All candidates must be able to travel among the offices and sessions within the division and are subject to assignment and/or reassignment at any time to any of the offices or sessions of the division at the discretion of the department head. Primary location for this position will be Springfield, MA . Offices & Sessions include travelling to: Berkshire, Franklin, Hampshire, and Hampden. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: • The Housing Specialist is responsible for gathering information necessary to mediate and conciliate complaints to and cases before the Housing Court. Housing Specialists investigate complaints, perform site visits to observe and inspect conditions, perform mediation services, and make recommendations to the court. • The position title above the entry level performs more varied and complex work. • Employees are hired at the entry level and are eligible for reclassification to the higher-level position title within this series consistent with the specifications for the higher-level position title. The position title reverts to the entry level when there is a vacancy. Duties: Housing Specialist I Duties: • Mediates cases between litigants as to disputes of fact. • Formulates agreements between litigants and makes recommendations to the court. • Performs inspections of properties for electrical, plumbing, structural, and sanitary code violations and reports findings for use in mediation; may re-inspect to ensure work is completed and is in compliance with necessary codes and standards. • Monitor’s receiverships appointed by the court to ensure all housing standards are followed and monies are accounted. • Assists in arranging financing where repairs are necessary, but funds are unavailable. • Provides procedural advice as to tenant's and landlord's rights and court procedures. • Prepares probation records for criminal offenders and criminal contempt cases. • Recommends sanctions for criminal cases. • Accesses, navigates, and recalls court records and data from the MassCourts case management system; and • Performs related duties as required. Housing Specialist II Additional Duties: • Mediates difficult or complicated cases involving multiple complaints and serious allegations. • Performs various community relations activities, including addressing neighborhood or community groups and participating in conferences and seminars. • Works with state, federal, and nonprofit organizations on housing issues; and • Performs all of the duties of the lower level as required. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Housing Specialist: Housing Specialist I Requirements: • Bachelor's degree in a related field, or an equivalent combination of education and experience. • General knowledge of and experience in the following work activity areas: municipal building codes and sanitary codes; repair and rehabilitation of dwelling units; federal and state laws and regulations pertaining to dwelling units, zoning, construction, wetlands, Title 5 septic systems, plumbing, electrical; problems of landlords and tenants as they pertain to dwelling units; types of funds and services available to assist landlords and tenants in the financing and resolution of such problems; • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to deal effectively with landlords and tenants in situations that are tense. • Ability to communicate effectively both orally and in writing with attorneys as well as the general public; and • Ability to travel within the Commonwealth. Housing Specialist II Additional Requirements: • A minimum of four years of experience as a Housing Specialist I. • Demonstrated ability to navigate and recall court records and data from the MassCourts case management system. • Completion of Housing Court alternative dispute resolution training program. • Substantial training and knowledge of the work of a municipal code inspector; and • Demonstrated ability to mediate complex cases. Closing Date/Time: 2024-07-17
Apr 13, 2024
Full Time
Title: Housing Specialist-Western Housing Court Pay Grade: 16 Starting Pay: $73,722.23/yr. Departmental Mission Statement: The Housing Court’s mission is to adjudicate all matters presented by litigants within its jurisdiction regarding housing in a fair, efficient, and timely manner according to the rule of law and the facts presented. In accordance with this mission, the Housing Court, through its operating philosophy and business practices, strives to present a citizen-oriented process to maximize access to justice for all such litigants. All members of the Housing Court are committed to this mission and process to fulfill our role within the judicial branch. Housing Court Organizational Profile Notes: All candidates must be able to travel among the offices and sessions within the division and are subject to assignment and/or reassignment at any time to any of the offices or sessions of the division at the discretion of the department head. Primary location for this position will be Springfield, MA . Offices & Sessions include travelling to: Berkshire, Franklin, Hampshire, and Hampden. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: • The Housing Specialist is responsible for gathering information necessary to mediate and conciliate complaints to and cases before the Housing Court. Housing Specialists investigate complaints, perform site visits to observe and inspect conditions, perform mediation services, and make recommendations to the court. • The position title above the entry level performs more varied and complex work. • Employees are hired at the entry level and are eligible for reclassification to the higher-level position title within this series consistent with the specifications for the higher-level position title. The position title reverts to the entry level when there is a vacancy. Duties: Housing Specialist I Duties: • Mediates cases between litigants as to disputes of fact. • Formulates agreements between litigants and makes recommendations to the court. • Performs inspections of properties for electrical, plumbing, structural, and sanitary code violations and reports findings for use in mediation; may re-inspect to ensure work is completed and is in compliance with necessary codes and standards. • Monitor’s receiverships appointed by the court to ensure all housing standards are followed and monies are accounted. • Assists in arranging financing where repairs are necessary, but funds are unavailable. • Provides procedural advice as to tenant's and landlord's rights and court procedures. • Prepares probation records for criminal offenders and criminal contempt cases. • Recommends sanctions for criminal cases. • Accesses, navigates, and recalls court records and data from the MassCourts case management system; and • Performs related duties as required. Housing Specialist II Additional Duties: • Mediates difficult or complicated cases involving multiple complaints and serious allegations. • Performs various community relations activities, including addressing neighborhood or community groups and participating in conferences and seminars. • Works with state, federal, and nonprofit organizations on housing issues; and • Performs all of the duties of the lower level as required. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Housing Specialist: Housing Specialist I Requirements: • Bachelor's degree in a related field, or an equivalent combination of education and experience. • General knowledge of and experience in the following work activity areas: municipal building codes and sanitary codes; repair and rehabilitation of dwelling units; federal and state laws and regulations pertaining to dwelling units, zoning, construction, wetlands, Title 5 septic systems, plumbing, electrical; problems of landlords and tenants as they pertain to dwelling units; types of funds and services available to assist landlords and tenants in the financing and resolution of such problems; • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to deal effectively with landlords and tenants in situations that are tense. • Ability to communicate effectively both orally and in writing with attorneys as well as the general public; and • Ability to travel within the Commonwealth. Housing Specialist II Additional Requirements: • A minimum of four years of experience as a Housing Specialist I. • Demonstrated ability to navigate and recall court records and data from the MassCourts case management system. • Completion of Housing Court alternative dispute resolution training program. • Substantial training and knowledge of the work of a municipal code inspector; and • Demonstrated ability to mediate complex cases. Closing Date/Time: 2024-07-17
MASSACHUSETTS TRIAL COURT
Peabody, Massachusetts, United States
Title: Associate Court Officer Pay Grade: Associate Court Officer I Starting Pay: $ 44,034.48 Departmental Mission Statement: The mission of the Massachusetts Trial Court Security Department is to provide safety and security for all those who work in or come to our courthouses. The Security Department seeks to ensure a safe and secure environment in which to conduct court business while maintaining professionalism, order, and decorum in the courts. Using a comprehensive training regimen, coupled with the implementation of state-of-the-art security system technologies, the department strives to ensure public safety, access to justice, and the highest customer service in the courts of Commonwealth. The Security Department is committed to employing a high quality workforce to meet the diverse needs of those who utilize the courts. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/trial-court-security-department Notes: This position is covered by the NAGE bargaining unit. Associate Court Officers appointed from this posting may be assigned to a variety of court locations within a reasonable geographic area in accordance with the collective bargaining agreement. Preference will be given to those who have taken and passed the 2023 Court Officer exam. ACO Priority locations: Region III - Gloucester District Court - Peabody District Court - Salem Probate Court Region V - South Boston BMC - Suffolk Superior Court - Edward W. Brooke Courthouse- Quincy Annex Position Summary: The Associate Court Officer (ACO) is a front line security officer who is primarily responsible for access control and perimeter security in the courts across Massachusetts. The Associate Court Officer protects and safeguards court grounds, buildings, employees, public, and visitors that work in and utilize state courthouses. The Associate Court Officer serves as the first line of defense for all Massachusetts Trial Court courthouses and is a member of an integrated security team. The Associate Court Officer works with fellow ACOs, court officers, and the Security Department management team to identify and address security concerns, manage medical emergencies, and maintain logs and records to ensure the safety and security of all Massachusetts Trial Court facilities. SUPERVISION RECEIVED: Receives on-site supervision from the Chief Court Officer or other Security Department designee. Reasonable judgment is required. Duties: • Protects and safeguards Trial Court buildings, grounds, courthouse staff, and courthouse visitors; • Provides a visual security presence at court entrances/security screening stations and throughout the building; • Screens persons who wish to enter court buildings for weapons and other items of contraband; • Operates metal detectors and x-ray machines to perform the screening functions; • Patrols assigned areas, making periodic rounds and security checks of court buildings and grounds; • Prepares and submits reports on the occurrence of fires, disturbances and accidents; • Takes steps to effectively control emergency situations by summoning assistance, managing traffic in the courthouse, and participating in searches of the court premises; • Assists in building evacuations, re-entry procedures, and crowd control as appropriate; • Maintains security logs and performs equipment checks as directed; • Assists in medical emergencies; • Monitors CCTV cameras to ensure safety of the public, court employees, and prisoners; • Attends all associate court officer training programs required by the Trial Court and must successfully pass all training requirements; • Demonstrates an understanding of the Associate Court Officer Policies and Procedures Manual and other Massachusetts Trial Court policies; • Complies with all Trial Court policies, Security Department policies and procedures, and all state and federal laws; • May be assigned by the Security Department to perform associate court officer duties throughout the various Departments and Divisions of the Trial Court; • Performs other related duties as required. Job Competencies: SECURITY JOB FAMILY COMPETENCIES: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: • Ethics and Values Communicates and demonstrates the ethics and values of the Security Department and the Trial Court. • Mission Understands, upholds, and communicates the Trial Court and Security Department missions. • Applied Knowledge Understands basic security operations, with some understanding of the various court departments and divisions. • Managing Conflict Acts quickly and decisively to address antagonistic situations, using interpersonal skills and training methods to diffuse a conflict. • Continuous Learning Demonstrates a commitment to continuously improve him or herself through professional development. • Commitment to Diversity Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. • Customer Service Conducts oneself in a courteous and professional manner towards both Trial Court employees and the public. • Collaboration Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Associate Court Officer: • A High school diploma or an equivalent; an associate degree or higher degree in criminal justice or a similar field of study is preferred; and, 2 years prior experience in security, customer service, law enforcement, corrections, loss prevention, emergency medical services, direct care social services, or military service; • An associate degree, from an accredited educational institution recognized by the U.S. Department of Education or the Council for Higher Education Accreditation, and one year of experience in criminal justice or a related field, may be substituted for the required experience; • A bachelor’s degree from an accredited educational institution recognized by the U.S. Department of Education or the Council for Higher Education Accreditation may substitute for required work experience. Closing Date/Time: 2024-07-17
Apr 13, 2024
Full Time
Title: Associate Court Officer Pay Grade: Associate Court Officer I Starting Pay: $ 44,034.48 Departmental Mission Statement: The mission of the Massachusetts Trial Court Security Department is to provide safety and security for all those who work in or come to our courthouses. The Security Department seeks to ensure a safe and secure environment in which to conduct court business while maintaining professionalism, order, and decorum in the courts. Using a comprehensive training regimen, coupled with the implementation of state-of-the-art security system technologies, the department strives to ensure public safety, access to justice, and the highest customer service in the courts of Commonwealth. The Security Department is committed to employing a high quality workforce to meet the diverse needs of those who utilize the courts. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/trial-court-security-department Notes: This position is covered by the NAGE bargaining unit. Associate Court Officers appointed from this posting may be assigned to a variety of court locations within a reasonable geographic area in accordance with the collective bargaining agreement. Preference will be given to those who have taken and passed the 2023 Court Officer exam. ACO Priority locations: Region III - Gloucester District Court - Peabody District Court - Salem Probate Court Region V - South Boston BMC - Suffolk Superior Court - Edward W. Brooke Courthouse- Quincy Annex Position Summary: The Associate Court Officer (ACO) is a front line security officer who is primarily responsible for access control and perimeter security in the courts across Massachusetts. The Associate Court Officer protects and safeguards court grounds, buildings, employees, public, and visitors that work in and utilize state courthouses. The Associate Court Officer serves as the first line of defense for all Massachusetts Trial Court courthouses and is a member of an integrated security team. The Associate Court Officer works with fellow ACOs, court officers, and the Security Department management team to identify and address security concerns, manage medical emergencies, and maintain logs and records to ensure the safety and security of all Massachusetts Trial Court facilities. SUPERVISION RECEIVED: Receives on-site supervision from the Chief Court Officer or other Security Department designee. Reasonable judgment is required. Duties: • Protects and safeguards Trial Court buildings, grounds, courthouse staff, and courthouse visitors; • Provides a visual security presence at court entrances/security screening stations and throughout the building; • Screens persons who wish to enter court buildings for weapons and other items of contraband; • Operates metal detectors and x-ray machines to perform the screening functions; • Patrols assigned areas, making periodic rounds and security checks of court buildings and grounds; • Prepares and submits reports on the occurrence of fires, disturbances and accidents; • Takes steps to effectively control emergency situations by summoning assistance, managing traffic in the courthouse, and participating in searches of the court premises; • Assists in building evacuations, re-entry procedures, and crowd control as appropriate; • Maintains security logs and performs equipment checks as directed; • Assists in medical emergencies; • Monitors CCTV cameras to ensure safety of the public, court employees, and prisoners; • Attends all associate court officer training programs required by the Trial Court and must successfully pass all training requirements; • Demonstrates an understanding of the Associate Court Officer Policies and Procedures Manual and other Massachusetts Trial Court policies; • Complies with all Trial Court policies, Security Department policies and procedures, and all state and federal laws; • May be assigned by the Security Department to perform associate court officer duties throughout the various Departments and Divisions of the Trial Court; • Performs other related duties as required. Job Competencies: SECURITY JOB FAMILY COMPETENCIES: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: • Ethics and Values Communicates and demonstrates the ethics and values of the Security Department and the Trial Court. • Mission Understands, upholds, and communicates the Trial Court and Security Department missions. • Applied Knowledge Understands basic security operations, with some understanding of the various court departments and divisions. • Managing Conflict Acts quickly and decisively to address antagonistic situations, using interpersonal skills and training methods to diffuse a conflict. • Continuous Learning Demonstrates a commitment to continuously improve him or herself through professional development. • Commitment to Diversity Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. • Customer Service Conducts oneself in a courteous and professional manner towards both Trial Court employees and the public. • Collaboration Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Associate Court Officer: • A High school diploma or an equivalent; an associate degree or higher degree in criminal justice or a similar field of study is preferred; and, 2 years prior experience in security, customer service, law enforcement, corrections, loss prevention, emergency medical services, direct care social services, or military service; • An associate degree, from an accredited educational institution recognized by the U.S. Department of Education or the Council for Higher Education Accreditation, and one year of experience in criminal justice or a related field, may be substituted for the required experience; • A bachelor’s degree from an accredited educational institution recognized by the U.S. Department of Education or the Council for Higher Education Accreditation may substitute for required work experience. Closing Date/Time: 2024-07-17
MASSACHUSETTS TRIAL COURT
Milford, Massachusetts, United States
Title: Custodian-Milford Pay Grade: Grade 6 Starting Pay: $39,221.67/Yr. Departmental Mission Statement: The Facilities Management and Capital Planning department provides for the management and maintenance of 62 state-owned courthouses, and 42 leased facilities located in ten counties of the Commonwealth. The Department is committed to administering effective property management, facility operations, facility renewal, and the delivery of quality customer service in support of the administration of justice throughout the Commonwealth. Facilities Management & Capital Planning Department Organizational Department Notes:This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. This position may be considered essential personnel in certain emergencies and may be required to work outside of regularly scheduled hours, including staying late or coming in early. The hours for this position is 3pm-11pm or 2pm-10pm. Position Summary: This series is responsible for performing a variety of duties related to cleaning and the up keeping of orderly conditions of courthouse premises and is responsible for providing custodial and janitorial services. The higher level requires the performance of increasingly more responsible and varied work which requires greater knowledge of cleaning chemicals, surface types, the utilization of power/mechanized cleaning equipment, and providing direction to less senior staff. Employees are hired at the entry level position and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles. ORGANIZATIONAL LEVELS: Custodian I - This is the entry level position title within this series. Employees at this level are expected to clean and keep courthouse premises in an orderly condition by providing custodial and janitorial services. Custodian II - This is the second level position title within this series. Employees at this level are expected to have a complete knowledge of cleaning chemicals, industrial cleaning methods, and the utilization of automatic cleaning equipment. Employees are also expected to function as a lead person on project work and perform small motor/equipment repairs. SUPERVISION RECEIVED: Receives immediate supervision in performing structured but not always routine work. Limited discretion is required. Supervision Received: Duties: Custodian I Duties: • Keeps a building in clean and orderly condition by performing a combination of activities including cleaning assigned areas. • Maintains the cleanliness and appearance of floors by sweeping, mopping, and vacuuming. • Washes interior surfaces of buildings such as walls, ceilings, windows, etc. using appropriate supplies and equipment. • Empties waste receptacles and disposes of refuse. • Dusts and polishes furniture. • Performs related duties such as loading and unloading equipment and supplies from vehicles, moving furniture in rooms for special functions or meetings. • Performs outside duties such as washing windows, sweeping walks, shoveling snow, and picking up trash. • Performs related duties as required. Custodian II Additional Duties: • Utilizes advanced custodial equipment such as automatic cleaning equipment, snow blowers, and lawn mowers. • Complete knowledge of cleaning chemicals, surface types, industrial cleaning methods, etc; • Performs minor repairs to building. • Performs small motor/equipment repairs. • Functions as lead person on project work. • Performs related duties as required. Job Competencies: • Ethics and Values: Communicates and demonstrates the ethics and values of the Court Facilities Department and the Trial Court. • Mission: Understands, upholds, and communicates the Trial Court and Court Facilities Department missions. • Applied Knowledge: Understands standard facility management methods, codes, and operational best practices. • Problem Solving: Accurately assesses custodial problems of a routine nature and initiates corrective action. • Continuous Learning: Demonstrates a commitment to continuously improve himself or herself through training and making use of new methods and equipment. • Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. • Customer Service: Contributes to a departmental environment emphasizing conduct that is courteous and professional toward both Trial Court employees and the public. • Collaboration: Works with others cooperatively, and demonstrates teamwork, contributing to a work environment that focuses on shared goals. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Custodian I Custodian I Requirements: • One to three years’ experience in basic custodial / janitorial duties. • Ability to perform physical labor and follow oral and written instructions. • Knowledge of methods followed in building custodial work. • Knowledge of types and uses of materials, tools, and equipment used in building custodial work. • Physical stamina and endurance. Custodian II Additional Requirements: • At least two years’ experience as at the entry level position, working with automatic cleaning equipment and industrial cleaning methods. • Ability to perform physical labor and follow oral and written instructions. • Knowledge of methods followed in building custodial work. • Knowledge of types and uses of materials, tools, and equipment used in building custodial work. • Ability to give direction and instruction to less senior staff. Closing Date/Time: 2024-07-17
Apr 11, 2024
Full Time
Title: Custodian-Milford Pay Grade: Grade 6 Starting Pay: $39,221.67/Yr. Departmental Mission Statement: The Facilities Management and Capital Planning department provides for the management and maintenance of 62 state-owned courthouses, and 42 leased facilities located in ten counties of the Commonwealth. The Department is committed to administering effective property management, facility operations, facility renewal, and the delivery of quality customer service in support of the administration of justice throughout the Commonwealth. Facilities Management & Capital Planning Department Organizational Department Notes:This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. This position may be considered essential personnel in certain emergencies and may be required to work outside of regularly scheduled hours, including staying late or coming in early. The hours for this position is 3pm-11pm or 2pm-10pm. Position Summary: This series is responsible for performing a variety of duties related to cleaning and the up keeping of orderly conditions of courthouse premises and is responsible for providing custodial and janitorial services. The higher level requires the performance of increasingly more responsible and varied work which requires greater knowledge of cleaning chemicals, surface types, the utilization of power/mechanized cleaning equipment, and providing direction to less senior staff. Employees are hired at the entry level position and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles. ORGANIZATIONAL LEVELS: Custodian I - This is the entry level position title within this series. Employees at this level are expected to clean and keep courthouse premises in an orderly condition by providing custodial and janitorial services. Custodian II - This is the second level position title within this series. Employees at this level are expected to have a complete knowledge of cleaning chemicals, industrial cleaning methods, and the utilization of automatic cleaning equipment. Employees are also expected to function as a lead person on project work and perform small motor/equipment repairs. SUPERVISION RECEIVED: Receives immediate supervision in performing structured but not always routine work. Limited discretion is required. Supervision Received: Duties: Custodian I Duties: • Keeps a building in clean and orderly condition by performing a combination of activities including cleaning assigned areas. • Maintains the cleanliness and appearance of floors by sweeping, mopping, and vacuuming. • Washes interior surfaces of buildings such as walls, ceilings, windows, etc. using appropriate supplies and equipment. • Empties waste receptacles and disposes of refuse. • Dusts and polishes furniture. • Performs related duties such as loading and unloading equipment and supplies from vehicles, moving furniture in rooms for special functions or meetings. • Performs outside duties such as washing windows, sweeping walks, shoveling snow, and picking up trash. • Performs related duties as required. Custodian II Additional Duties: • Utilizes advanced custodial equipment such as automatic cleaning equipment, snow blowers, and lawn mowers. • Complete knowledge of cleaning chemicals, surface types, industrial cleaning methods, etc; • Performs minor repairs to building. • Performs small motor/equipment repairs. • Functions as lead person on project work. • Performs related duties as required. Job Competencies: • Ethics and Values: Communicates and demonstrates the ethics and values of the Court Facilities Department and the Trial Court. • Mission: Understands, upholds, and communicates the Trial Court and Court Facilities Department missions. • Applied Knowledge: Understands standard facility management methods, codes, and operational best practices. • Problem Solving: Accurately assesses custodial problems of a routine nature and initiates corrective action. • Continuous Learning: Demonstrates a commitment to continuously improve himself or herself through training and making use of new methods and equipment. • Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. • Customer Service: Contributes to a departmental environment emphasizing conduct that is courteous and professional toward both Trial Court employees and the public. • Collaboration: Works with others cooperatively, and demonstrates teamwork, contributing to a work environment that focuses on shared goals. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Custodian I Custodian I Requirements: • One to three years’ experience in basic custodial / janitorial duties. • Ability to perform physical labor and follow oral and written instructions. • Knowledge of methods followed in building custodial work. • Knowledge of types and uses of materials, tools, and equipment used in building custodial work. • Physical stamina and endurance. Custodian II Additional Requirements: • At least two years’ experience as at the entry level position, working with automatic cleaning equipment and industrial cleaning methods. • Ability to perform physical labor and follow oral and written instructions. • Knowledge of methods followed in building custodial work. • Knowledge of types and uses of materials, tools, and equipment used in building custodial work. • Ability to give direction and instruction to less senior staff. Closing Date/Time: 2024-07-17
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Fiscal Manager - Fiscal Department Pay Grade: Management Starting Pay: $88,695.37 Departmental Mission Statement: The Court Facilities Department provides for the management and maintenance of 62 state-owned courthouses located in ten counties of the Commonwealth. The Department is committed to administering effective property management, and for ensuring the delivery of quality services necessary for the efficient and reliable operation of all of the facilities which it maintains. ORGANIZATIONAL PROFILE : http://www.mass.gov/courts/courtfacilities/index.html Notes: This position is designated as management position and is covered by the Trial Court Personnel Policies and Procedures Manual. Position Summary: Working within the Fiscal Department of the Office of Court Management, the Fiscal Manager works closely with the Facilities Management and Capital Planning Department (FM&CP) and is responsible for the planning and management of the FM&CP budgets to ensure adequate funding is available for maintenance and capital projects. This position is the main contact for energy/utility services overseeing the utility costs in all buildings and all administrative costs essential to the operation and administration of Commonwealth owned courthouses. The Fiscal Manager is responsible for a wide array of fiscal and budget activities, and monitors and reports on expenditures utilizing automated tracking and accounting systems for contracts management/job requests, energy costs and purchasing. The Fiscal Manager also serves as a resource and reference for staff providing direction and guidelines governing contracts and related fiscal rules and protocols. Supervision Received: Receives general direction from the Assistant Chief Financial Officer for Information Technology and Facilities or his/her designee in performing duties in accordance with established guidelines. Duties: EXECUTIVE SUPPORT : Assists and supports the Assistant Chief Financial Officer for Information Technology and Facilities (ACFO IT & Facilities) and the Director of Facilities Management in the Trial Court’s oversight and management of Commonwealth owned courthouses, assisting the ACFO IT & Facilities in the fiscal management of the facilities unit. ; Works with Department of Capital Asset Management and Maintenance (DCAMM) to manage the processing and monitoring Interdepartmental Service Agreements (ISAs) to ensure spending is tracked and reported for Trial Court projects. Participates in discussions related to fiscal matters and operations with the ACFO IT & Facilities and the Director of Facility Management and members of the Fiscal Affairs Department of the Office of Court Management; Serve as the main contact between the Facility Director and Regional Facility Directors for fiscal requests and reporting. Collaborates with the ACFO IT & Facilities and Director of Facilities Management to meet or exceed goals and objectives to create an environment of continuous improvement; Coordinates special projects as required; Responds to requests for information; INTERNAL CONTROLS : Assist in the development and implementation of internal controls to ensure that Fiscal and Facilities Management personnel who support the fiscal and regional operations of the Department comply with existing statutes, best practices, and all state mandated and Trial Court issued policies and procedures; Monitors the contract and fiscal activity of Regional Offices for compliance with governing laws, rules and regulations; Oversees in conjunction with the Facilities Department the management of inventory control in compliance with GAAP established by the state comptroller; Compiles reports on a monthly basis to ensure compliance with established Fiscal Department Administrative Processes & Procedures; BUDGETARY : Manages funding allocations, object code budgeting, expenditure accounting, monitoring and reporting of the Facility Management and Capital Planning Department’s operating, capital and central budget accounts including: administrative, facility operational supplies and equipment, energy, lease, repair and infrastructure/construction services and information technology expenses; Oversees the Fiscal Management Information System (FMIS) for tracking of budgeting and the managing contract activity, repairs, utility consumption and other operational expenses to monitor and forecast expenditure activity; Performs ongoing spending analysis and projections. Report and recommend course of action to effectively manage the department’s budget; Assists the ACFO IT & Facilities in preparing the annual and expansion budgets and spending plans for Facilities Management Department; Monitors, and oversee all encumbrance and payment activities, accounting processes, budgetary and spending plan, procedures for the departments operating, central and capital appropriation accounts. Create, develop and maintain standard budgetary reports using the FMIS, Commonwealth Information Warehouse (CIW) and other available databases to provide reliable standard reporting to the ACFO IT & Facilities, the Director of Facilities and the Regional Facility Managers on budgetary spending and availability of funds. PROCUREMENT OF GOODS AND SERVICES : Works with the Regional Fiscal Managers and Fiscal Unit Procurement staff to ensure that there is adequate funding available maintenance and capital projects; Manages the department’s fiscal, procurement and energy / utilities requirements as well as prepares, monitors, and documents reports for executive review. Reviews, assists and analyzes the negotiation of procurement agreements for materials, equipment and supplies. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values Communicates and demonstrates the ethics and values of the Trial Court. Mission Understands, upholds, and communicates the Trial Court missions. Applied Knowledge Understands research, information services operations, specialized tools, applications, and software, with some understanding of the various court departments and divisions. Problem Solving Ability to successfully address data issues, draw conclusions, and make recommendations. Customer Service Conducts oneself in a courteous and professional manner towards both Trial Court employees and the public. Performance Measurement Understands the value and importance of performance measures as a basis for both individual and departmental assessments. Commitment to Diversity Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied economic and cultural backgrounds. Collaboration Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals. Continuous Learning Demonstrates a commitment to continuously improving himself or herself through professional development. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Fiscal Manager: A Bachelor’s degree from an accredited university or college, preferably with a business or financial background; A minimum of (5) five years of administrative fiscal experience, preferably in the public sector; Knowledge and ability to manage budgets, state contracts, procurement matters, and accounts management; Knowledge of state government budget and accounting processes and rules, regulations and policies concerning the procurement of goods and services; Working knowledge of and ability to use personal computers, including MS Office to develop data bases and fiscal systems to record, account for, and track projects; Knowledge of the operation and function of complex management organizational structures and some understanding of automated information systems; Ability to manage and lead a fiscal work unit, including training, supervising and evaluating employees; Ability to use data to diagnose problems and drive enhancements and efficiencies in departmental operations; Proven ability to maintain accurate records and to prepare all necessary reports; Ability to handle highly confidential material with discretion; Strong interpersonal skills and the ability to work professionally with persons at all levels; and Ability to communicate clearly and effectively in oral and written form. Closing Date/Time: 2024-07-17
Apr 11, 2024
Full Time
Title: Fiscal Manager - Fiscal Department Pay Grade: Management Starting Pay: $88,695.37 Departmental Mission Statement: The Court Facilities Department provides for the management and maintenance of 62 state-owned courthouses located in ten counties of the Commonwealth. The Department is committed to administering effective property management, and for ensuring the delivery of quality services necessary for the efficient and reliable operation of all of the facilities which it maintains. ORGANIZATIONAL PROFILE : http://www.mass.gov/courts/courtfacilities/index.html Notes: This position is designated as management position and is covered by the Trial Court Personnel Policies and Procedures Manual. Position Summary: Working within the Fiscal Department of the Office of Court Management, the Fiscal Manager works closely with the Facilities Management and Capital Planning Department (FM&CP) and is responsible for the planning and management of the FM&CP budgets to ensure adequate funding is available for maintenance and capital projects. This position is the main contact for energy/utility services overseeing the utility costs in all buildings and all administrative costs essential to the operation and administration of Commonwealth owned courthouses. The Fiscal Manager is responsible for a wide array of fiscal and budget activities, and monitors and reports on expenditures utilizing automated tracking and accounting systems for contracts management/job requests, energy costs and purchasing. The Fiscal Manager also serves as a resource and reference for staff providing direction and guidelines governing contracts and related fiscal rules and protocols. Supervision Received: Receives general direction from the Assistant Chief Financial Officer for Information Technology and Facilities or his/her designee in performing duties in accordance with established guidelines. Duties: EXECUTIVE SUPPORT : Assists and supports the Assistant Chief Financial Officer for Information Technology and Facilities (ACFO IT & Facilities) and the Director of Facilities Management in the Trial Court’s oversight and management of Commonwealth owned courthouses, assisting the ACFO IT & Facilities in the fiscal management of the facilities unit. ; Works with Department of Capital Asset Management and Maintenance (DCAMM) to manage the processing and monitoring Interdepartmental Service Agreements (ISAs) to ensure spending is tracked and reported for Trial Court projects. Participates in discussions related to fiscal matters and operations with the ACFO IT & Facilities and the Director of Facility Management and members of the Fiscal Affairs Department of the Office of Court Management; Serve as the main contact between the Facility Director and Regional Facility Directors for fiscal requests and reporting. Collaborates with the ACFO IT & Facilities and Director of Facilities Management to meet or exceed goals and objectives to create an environment of continuous improvement; Coordinates special projects as required; Responds to requests for information; INTERNAL CONTROLS : Assist in the development and implementation of internal controls to ensure that Fiscal and Facilities Management personnel who support the fiscal and regional operations of the Department comply with existing statutes, best practices, and all state mandated and Trial Court issued policies and procedures; Monitors the contract and fiscal activity of Regional Offices for compliance with governing laws, rules and regulations; Oversees in conjunction with the Facilities Department the management of inventory control in compliance with GAAP established by the state comptroller; Compiles reports on a monthly basis to ensure compliance with established Fiscal Department Administrative Processes & Procedures; BUDGETARY : Manages funding allocations, object code budgeting, expenditure accounting, monitoring and reporting of the Facility Management and Capital Planning Department’s operating, capital and central budget accounts including: administrative, facility operational supplies and equipment, energy, lease, repair and infrastructure/construction services and information technology expenses; Oversees the Fiscal Management Information System (FMIS) for tracking of budgeting and the managing contract activity, repairs, utility consumption and other operational expenses to monitor and forecast expenditure activity; Performs ongoing spending analysis and projections. Report and recommend course of action to effectively manage the department’s budget; Assists the ACFO IT & Facilities in preparing the annual and expansion budgets and spending plans for Facilities Management Department; Monitors, and oversee all encumbrance and payment activities, accounting processes, budgetary and spending plan, procedures for the departments operating, central and capital appropriation accounts. Create, develop and maintain standard budgetary reports using the FMIS, Commonwealth Information Warehouse (CIW) and other available databases to provide reliable standard reporting to the ACFO IT & Facilities, the Director of Facilities and the Regional Facility Managers on budgetary spending and availability of funds. PROCUREMENT OF GOODS AND SERVICES : Works with the Regional Fiscal Managers and Fiscal Unit Procurement staff to ensure that there is adequate funding available maintenance and capital projects; Manages the department’s fiscal, procurement and energy / utilities requirements as well as prepares, monitors, and documents reports for executive review. Reviews, assists and analyzes the negotiation of procurement agreements for materials, equipment and supplies. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values Communicates and demonstrates the ethics and values of the Trial Court. Mission Understands, upholds, and communicates the Trial Court missions. Applied Knowledge Understands research, information services operations, specialized tools, applications, and software, with some understanding of the various court departments and divisions. Problem Solving Ability to successfully address data issues, draw conclusions, and make recommendations. Customer Service Conducts oneself in a courteous and professional manner towards both Trial Court employees and the public. Performance Measurement Understands the value and importance of performance measures as a basis for both individual and departmental assessments. Commitment to Diversity Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied economic and cultural backgrounds. Collaboration Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals. Continuous Learning Demonstrates a commitment to continuously improving himself or herself through professional development. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Fiscal Manager: A Bachelor’s degree from an accredited university or college, preferably with a business or financial background; A minimum of (5) five years of administrative fiscal experience, preferably in the public sector; Knowledge and ability to manage budgets, state contracts, procurement matters, and accounts management; Knowledge of state government budget and accounting processes and rules, regulations and policies concerning the procurement of goods and services; Working knowledge of and ability to use personal computers, including MS Office to develop data bases and fiscal systems to record, account for, and track projects; Knowledge of the operation and function of complex management organizational structures and some understanding of automated information systems; Ability to manage and lead a fiscal work unit, including training, supervising and evaluating employees; Ability to use data to diagnose problems and drive enhancements and efficiencies in departmental operations; Proven ability to maintain accurate records and to prepare all necessary reports; Ability to handle highly confidential material with discretion; Strong interpersonal skills and the ability to work professionally with persons at all levels; and Ability to communicate clearly and effectively in oral and written form. Closing Date/Time: 2024-07-17
MASSACHUSETTS TRIAL COURT
Dedham, Massachusetts, United States
Title: Case Specialist - Norfolk County Juvenile Court Pay Grade: Grade 7 Starting Pay: $44,865.27 Departmental Mission Statement: It is the mission of the Juvenile Court to protect children from abuse and neglect and promote opportunities for children to reside in safe, stable, permanent family environments whenever possible, to strengthen families when their children are in need of services, to rehabilitate juveniles, to protect the public from delinquent and criminal activity while holding offenders accountable and addressing the harm suffered by the community and the victim, and to decide all cases fairly and impartially with dedication, integrity and professionalism Organizational Profile : https://www.mass.gov/orgs/juvenile-court Notes: This position requires travel to Norfolk County Juvenile Court locations, located in Dedham and Quincy. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6 Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS : This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: Case Specialist I Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling, and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements : • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements : • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements : • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements : • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-07-17
Apr 11, 2024
Full Time
Title: Case Specialist - Norfolk County Juvenile Court Pay Grade: Grade 7 Starting Pay: $44,865.27 Departmental Mission Statement: It is the mission of the Juvenile Court to protect children from abuse and neglect and promote opportunities for children to reside in safe, stable, permanent family environments whenever possible, to strengthen families when their children are in need of services, to rehabilitate juveniles, to protect the public from delinquent and criminal activity while holding offenders accountable and addressing the harm suffered by the community and the victim, and to decide all cases fairly and impartially with dedication, integrity and professionalism Organizational Profile : https://www.mass.gov/orgs/juvenile-court Notes: This position requires travel to Norfolk County Juvenile Court locations, located in Dedham and Quincy. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6 Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS : This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: Case Specialist I Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling, and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements : • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements : • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements : • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements : • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-07-17
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Manager of Labor Relations Pay Grade: SM1 Starting Pay: $105,858.26 - $156,116.43 Departmental Mission Statement: The Human Resources (HR) Department partners with Trial Court management to create and maintain a talented, qualified workforce by recruiting a diverse applicant pool, by facilitating the fair merit-based selection for appointment of the most qualified candidates, by developing appropriate workforce training (in consultation with the Trial Court's Judicial Institute), by fostering positive management-employee relations, by promptly addressing workplace issues, and by developing performance based measures to ensure the continued excellence of the workforce. The HR Department will use best practices to ensure that this collaborative effort advances the mission of the Trial Court. The HR Department also provides information and assistance to all Trial Court employees on a variety of work place issues. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/trial-court-human-resources-department Notes: This position is designated as management position and is covered by the Trial Court Personnel Policies and Procedures Manual. Salary is based upon applicant experience. Preference given to candidates that apply within the first 14 days Position Summary: Working within the Human Resources Department of the Office of Court Management, the Manager of Labor Relations is responsible for maintaining an ongoing professional dialogue with all Trial Court unions, using both formal and informal methods to address issues and grievances. The Manager also clarifies management policies, performs conflict resolution, provides contract and personnel policy interpretation, and provides assistance and direction on a variety of other human resources matters. The Manager of Labor Relations initiates a variety of Human Resources led investigations and other inquiries concerning conduct and disciplinary matters; the Manager also supervises less senior human resources staff in the performance of work related to labor relations and investigations. The Manager of Labor Relations also contributes to the Human Resources Department in the ongoing formulation and negotiation of policy as outlined in the Trial Court Personnel Policies and Procedures Manual and collective bargaining agreements. Supervision Received: Reports to the Director of Human Resources and receives general supervision in performing duties which require independent judgment and initiative. Duties: Under the direction of the ACHRO for Labor Relations, the Manager of Labor Relations is responsible for the following: Serves as the hearing officer for all grievances at Step III of the union grievance procedure; Initiates investigations and related inquiries concerning workplace misconduct and disciplinary matters; Investigates claims of workplace conflict and prepares reports of findings. Assists in the development, negotiation, and implementation of collective bargaining provisions and personnel policies and procedures; Drafts a variety of legal memoranda and documents related to employment litigation as needed; Provides assistance and advice to judges, department heads and employees concerning employee relations, contract administration and interpretation, personnel policy and procedure interpretation, and general human resources management; Plans, develops and conducts training sessions for department heads and supervisors; Provides interpretation of personnel policies and procedures to managers and employees; Consults with Talent Acquisition to research and resolve questions about the hiring process including screening and interviewing of union candidates; Assists in instructing appointing authorities or their designees on a variety of labor issues, provisions of collective bargaining agreements, and human resources policies and procedures; Manages multiple complex labor relations matters or employee investigations simultaneously; Leads special projects; Responds to inquiries for information and attends proceedings at the Department of Unemployment Assistance; Performs related duties as required. Job Competencies: All applicants must be able, through the interview process, to prove efficiency in the following areas: Ethics and Values: Communicates and demonstrates the ethics and values of the Human Resources Department and the Trial Court. Mission: Understands, upholds, and communicates the Trial Court and Human Resources Department missions. Applied Knowledge: Demonstrated experience using knowledge of employee relations to resolve issues, to properly administer personnel policies and procedures in a unionized employee environment, and to oversee investigations. Problem Solving: Accurately assesses workplace problems in the Trial Court and recommends and facilitates appropriate solutions. Customer Service: Conducts oneself in a courteous and professional manner towards both Trial Court employees and the public. Collaboration: Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals. Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. Continuous Learning: Demonstrates a commitment to continuously improving himself or herself through professional development. Minimum Requirements: REQUIRED EXPERIENCE AND EDUCATION: These are the minimum requirements necessary to apply for a position of Manager of Labor Relations & Investigations: A law degree and admission to the practice of law in Massachusetts. Demonstrated ability to identify and address labor relations issues, developing creative and feasible solutions, while interacting effectively and professionally with others as acquired through at least (5) years of professional labor relations experience, at least three of which must be management work experience. Professional Development: Must have a background that demonstrates a history of regular professional development; demonstrating a record of initiating best practices, the consistent application of policies, and innovative approaches to labor relations and conducting employment related investigations. OTHER POSITION REQUIREMENTS: Strong interpersonal skills and the ability to work professionally with persons at all levels, including judges, and to maintain effective working relationships. Ability to negotiate with union officials and Trial Court staff to reach agreements, propose remedies, and resolve conflicts. Comprehensive knowledge of labor relations and Trial Court Personnel Policies and Procedures; Demonstrated ability to perform human resources related activities of the most complex and non-routine nature, including researching issues and recommending feasible solutions; Knowledge of and ability to use personal computers and related software, including HR/CMS (Oracle/PeopleSoft) and MS Office. Ability to understand and administer policies and procedures of the Human Resources Department and the Massachusetts Trial Court; Ability to multi-task and manage a variety of assignments at once; Ability to adapt quickly to changing circumstances and develop workarounds for issues that require timely resolution; Ability to handle sensitive matters on a confidential basis; Ability to maintain accurate records; Ability to communicate very clearly and effectively in oral and written form; Ability to work independently and with an attention to detail; and Ability to travel within the Commonwealth if necessary. Closing Date/Time: 2024-07-17
Apr 10, 2024
Full Time
Title: Manager of Labor Relations Pay Grade: SM1 Starting Pay: $105,858.26 - $156,116.43 Departmental Mission Statement: The Human Resources (HR) Department partners with Trial Court management to create and maintain a talented, qualified workforce by recruiting a diverse applicant pool, by facilitating the fair merit-based selection for appointment of the most qualified candidates, by developing appropriate workforce training (in consultation with the Trial Court's Judicial Institute), by fostering positive management-employee relations, by promptly addressing workplace issues, and by developing performance based measures to ensure the continued excellence of the workforce. The HR Department will use best practices to ensure that this collaborative effort advances the mission of the Trial Court. The HR Department also provides information and assistance to all Trial Court employees on a variety of work place issues. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/trial-court-human-resources-department Notes: This position is designated as management position and is covered by the Trial Court Personnel Policies and Procedures Manual. Salary is based upon applicant experience. Preference given to candidates that apply within the first 14 days Position Summary: Working within the Human Resources Department of the Office of Court Management, the Manager of Labor Relations is responsible for maintaining an ongoing professional dialogue with all Trial Court unions, using both formal and informal methods to address issues and grievances. The Manager also clarifies management policies, performs conflict resolution, provides contract and personnel policy interpretation, and provides assistance and direction on a variety of other human resources matters. The Manager of Labor Relations initiates a variety of Human Resources led investigations and other inquiries concerning conduct and disciplinary matters; the Manager also supervises less senior human resources staff in the performance of work related to labor relations and investigations. The Manager of Labor Relations also contributes to the Human Resources Department in the ongoing formulation and negotiation of policy as outlined in the Trial Court Personnel Policies and Procedures Manual and collective bargaining agreements. Supervision Received: Reports to the Director of Human Resources and receives general supervision in performing duties which require independent judgment and initiative. Duties: Under the direction of the ACHRO for Labor Relations, the Manager of Labor Relations is responsible for the following: Serves as the hearing officer for all grievances at Step III of the union grievance procedure; Initiates investigations and related inquiries concerning workplace misconduct and disciplinary matters; Investigates claims of workplace conflict and prepares reports of findings. Assists in the development, negotiation, and implementation of collective bargaining provisions and personnel policies and procedures; Drafts a variety of legal memoranda and documents related to employment litigation as needed; Provides assistance and advice to judges, department heads and employees concerning employee relations, contract administration and interpretation, personnel policy and procedure interpretation, and general human resources management; Plans, develops and conducts training sessions for department heads and supervisors; Provides interpretation of personnel policies and procedures to managers and employees; Consults with Talent Acquisition to research and resolve questions about the hiring process including screening and interviewing of union candidates; Assists in instructing appointing authorities or their designees on a variety of labor issues, provisions of collective bargaining agreements, and human resources policies and procedures; Manages multiple complex labor relations matters or employee investigations simultaneously; Leads special projects; Responds to inquiries for information and attends proceedings at the Department of Unemployment Assistance; Performs related duties as required. Job Competencies: All applicants must be able, through the interview process, to prove efficiency in the following areas: Ethics and Values: Communicates and demonstrates the ethics and values of the Human Resources Department and the Trial Court. Mission: Understands, upholds, and communicates the Trial Court and Human Resources Department missions. Applied Knowledge: Demonstrated experience using knowledge of employee relations to resolve issues, to properly administer personnel policies and procedures in a unionized employee environment, and to oversee investigations. Problem Solving: Accurately assesses workplace problems in the Trial Court and recommends and facilitates appropriate solutions. Customer Service: Conducts oneself in a courteous and professional manner towards both Trial Court employees and the public. Collaboration: Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals. Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. Continuous Learning: Demonstrates a commitment to continuously improving himself or herself through professional development. Minimum Requirements: REQUIRED EXPERIENCE AND EDUCATION: These are the minimum requirements necessary to apply for a position of Manager of Labor Relations & Investigations: A law degree and admission to the practice of law in Massachusetts. Demonstrated ability to identify and address labor relations issues, developing creative and feasible solutions, while interacting effectively and professionally with others as acquired through at least (5) years of professional labor relations experience, at least three of which must be management work experience. Professional Development: Must have a background that demonstrates a history of regular professional development; demonstrating a record of initiating best practices, the consistent application of policies, and innovative approaches to labor relations and conducting employment related investigations. OTHER POSITION REQUIREMENTS: Strong interpersonal skills and the ability to work professionally with persons at all levels, including judges, and to maintain effective working relationships. Ability to negotiate with union officials and Trial Court staff to reach agreements, propose remedies, and resolve conflicts. Comprehensive knowledge of labor relations and Trial Court Personnel Policies and Procedures; Demonstrated ability to perform human resources related activities of the most complex and non-routine nature, including researching issues and recommending feasible solutions; Knowledge of and ability to use personal computers and related software, including HR/CMS (Oracle/PeopleSoft) and MS Office. Ability to understand and administer policies and procedures of the Human Resources Department and the Massachusetts Trial Court; Ability to multi-task and manage a variety of assignments at once; Ability to adapt quickly to changing circumstances and develop workarounds for issues that require timely resolution; Ability to handle sensitive matters on a confidential basis; Ability to maintain accurate records; Ability to communicate very clearly and effectively in oral and written form; Ability to work independently and with an attention to detail; and Ability to travel within the Commonwealth if necessary. Closing Date/Time: 2024-07-17
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Case Specialist - Central Division of Boston Municipal Court Pay Grade: Grade 7-10 Starting Pay: $44,865.27 Departmental Mission Statement: Given our unique responsibility to advance the fair administration of justice, the Boston Municipal Court Department is devoted to the rule of law through the conscientious and expeditious resolution of disputes, with a commitment to restoring the human spirit through correction, education, respect and compassion. Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: Case Specialist I Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling, and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher-level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements : • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements : • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements : • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements : • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-07-17
Apr 10, 2024
Full Time
Title: Case Specialist - Central Division of Boston Municipal Court Pay Grade: Grade 7-10 Starting Pay: $44,865.27 Departmental Mission Statement: Given our unique responsibility to advance the fair administration of justice, the Boston Municipal Court Department is devoted to the rule of law through the conscientious and expeditious resolution of disputes, with a commitment to restoring the human spirit through correction, education, respect and compassion. Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: Case Specialist I Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling, and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher-level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements : • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements : • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements : • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements : • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-07-17
MASSACHUSETTS TRIAL COURT
Lynn, Massachusetts, United States
Title: Assistant Clerk Magistrate - Lynn District Court Pay Grade: Assistant Clerk Magistrate Starting Pay: $134,389.69 Departmental Mission Statement: As a gateway to justice in the Commonwealth of Massachusetts, the District Court is dedicated to the administration of justice in a fair, impartial, and timely manner in accordance with the rule of law. In fulfilling this role, the District Court shall provide the communities it serves with an environment that is safe, accessible, and respectful to all. The District Court shall conduct its business with integrity, competence, and a commitment to excellence in order to promote public trust and confidence in the judicial system. Organizational Profile : https://www.mass.gov/orgs/district-court Notes: This position is designated as management position and is covered by the Trial Court Personnel Policies and Procedures Manual. Position Summary: This position involves responsible legal work and supervisory responsibilities. The employees in this position assist the Clerk of Court in performing administrative duties as set forth in state statutes and court rules. Administrative responsibilities include the preparation and maintenance of all court papers and records and performance of administrative tasks to ensure that cases move rapidly and smoothly to a determination by the court. Work is performed under the direction of the Clerk or First Assistant Clerk. Supervision is exercised over support personnel within the Clerk-Magistrate's Office. Duties: Any one position may not include all of the duties and responsibilities listed below nor do the listed examples include all tasks which may be found in these positions. • Receives applications for criminal complaints and reviews them for probable cause. • Reviews applications for search warrants filed by police and others and determines whether such warrants may issue. • Conducts hearings and determines whether criminal complaints and/or arrest warrants may issue, determines appeals from civil motor vehicle citations, municipal by-law violations and environmental citations. • Conducts trials of small claims and makes judgments of the same. In the absence of a justice, arraigns defendants, determines questions of bail, and conducts preliminary probation violation hearings. • Calls the list of cases scheduled before a justice and makes the official record of the proceedings. • Reviews filings from attorneys and Pro Se litigants and informs them on court procedure. • Arranges for hearings and notifies counsel. • Certifies and transmits official copies of court records as required. • Issues process as required by the court or prescribed by statutes and rules of court. • Receives, examines, and reviews all filings and has responsibility to ensure they comply with rules of court, and to establish their suitability for filing. • Maintains electronic and written indexes of cases entered. • Supervises the receipt, recording and disbursements of fees and money by the court. • Distributes and implements changes in court rules and office procedure. • Administers hearings inside and outside of court where no judge is present. • Performs related work as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values Communicates and demonstrates the ethics and values of the Trial Court. Mission Driven Employees are fully committed to fulfilling the Trial Court and associated Departmental missions. Professional Development Employees are committed to participating in ongoing Trial Court training and educational offerings to advance their professional development. Managers are equally committed to affording those opportunities to those they supervise as scheduling permits. Customer Service Conducts oneself in a courteous and professional manner towards both Trial Court employees and the public. Applied Knowledge Demonstrates an ability to coordinate, distribute and administer State Contracts, State Price Agreements, Trial Court Contracts, and other statewide specialty items. Commitment to Diversity Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. Collaboration Works with others cooperatively, and promotes teamwork, contributing to a work environment that focuses on shared departmental goals. Problem Solving Accurately assesses fiscal problems in the Trial Court and recommends and facilitates appropriate solutions. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Assistant Clerk: A bachelor’s degree and knowledge, skills and abilities acquired through 6 or more years of relevant work experience in criminal justice, public administration or business administration including supervisory experience; or an equivalent combination of higher education and relevant experience equal to 10 years total. OR A law degree or a graduate degree in a relevant field (for example: criminal justice, public administration, or business administration); and knowledge, skills and abilities acquired through 2 or more years of relevant work experience. Closing Date/Time: 2024-07-17
Apr 10, 2024
Full Time
Title: Assistant Clerk Magistrate - Lynn District Court Pay Grade: Assistant Clerk Magistrate Starting Pay: $134,389.69 Departmental Mission Statement: As a gateway to justice in the Commonwealth of Massachusetts, the District Court is dedicated to the administration of justice in a fair, impartial, and timely manner in accordance with the rule of law. In fulfilling this role, the District Court shall provide the communities it serves with an environment that is safe, accessible, and respectful to all. The District Court shall conduct its business with integrity, competence, and a commitment to excellence in order to promote public trust and confidence in the judicial system. Organizational Profile : https://www.mass.gov/orgs/district-court Notes: This position is designated as management position and is covered by the Trial Court Personnel Policies and Procedures Manual. Position Summary: This position involves responsible legal work and supervisory responsibilities. The employees in this position assist the Clerk of Court in performing administrative duties as set forth in state statutes and court rules. Administrative responsibilities include the preparation and maintenance of all court papers and records and performance of administrative tasks to ensure that cases move rapidly and smoothly to a determination by the court. Work is performed under the direction of the Clerk or First Assistant Clerk. Supervision is exercised over support personnel within the Clerk-Magistrate's Office. Duties: Any one position may not include all of the duties and responsibilities listed below nor do the listed examples include all tasks which may be found in these positions. • Receives applications for criminal complaints and reviews them for probable cause. • Reviews applications for search warrants filed by police and others and determines whether such warrants may issue. • Conducts hearings and determines whether criminal complaints and/or arrest warrants may issue, determines appeals from civil motor vehicle citations, municipal by-law violations and environmental citations. • Conducts trials of small claims and makes judgments of the same. In the absence of a justice, arraigns defendants, determines questions of bail, and conducts preliminary probation violation hearings. • Calls the list of cases scheduled before a justice and makes the official record of the proceedings. • Reviews filings from attorneys and Pro Se litigants and informs them on court procedure. • Arranges for hearings and notifies counsel. • Certifies and transmits official copies of court records as required. • Issues process as required by the court or prescribed by statutes and rules of court. • Receives, examines, and reviews all filings and has responsibility to ensure they comply with rules of court, and to establish their suitability for filing. • Maintains electronic and written indexes of cases entered. • Supervises the receipt, recording and disbursements of fees and money by the court. • Distributes and implements changes in court rules and office procedure. • Administers hearings inside and outside of court where no judge is present. • Performs related work as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values Communicates and demonstrates the ethics and values of the Trial Court. Mission Driven Employees are fully committed to fulfilling the Trial Court and associated Departmental missions. Professional Development Employees are committed to participating in ongoing Trial Court training and educational offerings to advance their professional development. Managers are equally committed to affording those opportunities to those they supervise as scheduling permits. Customer Service Conducts oneself in a courteous and professional manner towards both Trial Court employees and the public. Applied Knowledge Demonstrates an ability to coordinate, distribute and administer State Contracts, State Price Agreements, Trial Court Contracts, and other statewide specialty items. Commitment to Diversity Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. Collaboration Works with others cooperatively, and promotes teamwork, contributing to a work environment that focuses on shared departmental goals. Problem Solving Accurately assesses fiscal problems in the Trial Court and recommends and facilitates appropriate solutions. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Assistant Clerk: A bachelor’s degree and knowledge, skills and abilities acquired through 6 or more years of relevant work experience in criminal justice, public administration or business administration including supervisory experience; or an equivalent combination of higher education and relevant experience equal to 10 years total. OR A law degree or a graduate degree in a relevant field (for example: criminal justice, public administration, or business administration); and knowledge, skills and abilities acquired through 2 or more years of relevant work experience. Closing Date/Time: 2024-07-17
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Deputy Director - Language Access and Court Records Department Pay Grade: Senior Management 2 Starting Pay: $115, 943.04 - $171, 381.87 Departmental Mission Statement: The Office of Access, Diversity and Fairness (OADF) is led by the Chief Access, Diversity and Fairness Officer (CADFO) and is tasked with the overall responsibility for the Massachusetts Trial Court’s policies and practices related to access, fairness, diversity, equity, and inclusion. The following five departments report to and are supervised by the CADFO: the Office of Diversity, Equity, and Inclusion; Office of Access to Justice and the User Experience; Office of Court Services and Law Libraries; Office of Language Access and Court Records; and Office of Alternative/Online Dispute Resolution Programs. Diversity, equity, and inclusion are essential components of dignified and respectful treatment in the Massachusetts Court system. The creation of OADF reflects the Trial Court’s commitment to ensuring that court-involved individuals, whether they are parties to a case, victims, attorneys, jurors, witnesses, self-represented litigants, visitors, or court employees, are treated with dignity and respect, and are given the information necessary to understand and navigate court systems, policies, and practices. The Office of Language Access and Court Records is responsible for providing language access to interpreters and translators, court records, and trial transcripts that support meaningful access to the administration of justice in the Trial Court. These court access services include directing the operations of the Office of Language Access (OLA), Records Management Centers (RMC), and the Office of Transcription Services (OTS). ORGANIZATIONAL PROFILE : https://www.mass.gov/orgs/language-access-court-records-department Notes: Residency in Massachusetts is required. Also, this is a position that will typically require a full-time, in-person presence at the Trial Court’s administrative offices in Boston. Position Summary: Working within the Office of Court Management, the Deputy Director of the Language Access and Court Records Department assists the Director in providing departmental oversight of interpreters and translators, court records, and trial transcripts. The Deputy Director is responsible for ensuring there are necessary resources in place for the Office of Language Access (OLA), including interpretation and translation services for Limited English Proficient (LEP) and Deaf and/or Hard of Hearing (DHH) court users, access to court records and trial transcripts of digitally recorded court proceedings for the court, the bar, the public, and self-represented litigants to effectively access all aspects of the court system. The Deputy Director is responsible for developing reports on program activities, recommending appropriate action, and analyzing departmental metrics to achieve efficiencies; planning and implementing policy priorities set by the Director. The Deputy Director also regularly engages in departmental hiring and other personnel related matters, preparing budgets, and tracking spending. The Deputy Director will regularly inform the Director of the conditions and needs of various operations and programs, making recommendations as well as working collaboratively with all judges, department heads, and court officials to facilitate the administration of justice. Supervision Received: Receives direction from the Director of Language Access and Court Records of the Trial Court in performing duties in accordance with all best management practices and established guidelines. Duties: In collaboration with the Director, the Deputy provides management and resources for language access and other court access programs, for the Office of Language Access (OLA), Records Management Centers (RMC), and the Office of Transcription Services (OTS); Collaborates with the Director to ensure that all laws, regulations, court rules, and standards for all court access programs are followed, including but not limited to Title IV of the Federal Civil Right Act on language access and the Standards and Procedures of the Office of Language Access (OLA) of 2021 for court interpreters, translators, ASL (American Sign Language), and CART (Communication Access Realtime Translation) providers, the Trial Court’s Uniform Transcript Format (UTF) and Administrative Directives, and the Supreme Judicial Court Rules on records retention and transcriptions, and fee generating appointments; Assists the in developing and implementing all best practices for the optimal delivery of access programs; Tracks key performance measures and other metrics as a basis for individual and department assessments, and to support the continuous improvement of access programs for all court users; Monitors fund balances of language access programs and relative financial activity for the purpose of ensuring allocations are accurate, expenses are within budget limits and all fiscal protocols observed; Attends meetings, workshops, and access programs for the purposes of conveying and/or gathering information required to improve operations and drive enhancements and innovations in programs; Participates in the hiring process (e.g., interviewing, evaluating, supervising, staff development, etc.) for the purposes of maintaining adequate staffing, enhancing productivity of departmental personnel and achieving goals and objectives; Responds to court based or public inquiries on access programs; Serves on committees as assigned and represents the Director as needed to liaison with Trial Court officials, other state agency personnel and representatives of outside agencies to ensure accurate collection of information and completion of collaborative initiatives and projects; Works closely with the Fiscal Department and coordinates the fiscal activities of court access programs that have their own line-item budgets consistent with fiscal policies and procedures of the Trial Court; Assists the Director in resolving workplace issues and taking disciplinary action in collaboration with the Human Resources Department; Works with the Director in collaboration with other Departmental Administrative Offices in the planning and implementing of special projects and court access programs; Performs related duties as required. Managing OLA (Office of Language Access) Assists the Director in the supervision of staff court interpreters, and per diem court interpreters, as well as collaborating with Trial Court officials, relevant Executive Branch or other agencies, to ensure appropriate provisions of interpreter and translation services; Ensures the ongoing operation, resourcing, programming, and effectiveness of the Office of Language Access (OLA) and Court Interpreters for the Massachusetts Trial Court; Leads and/or participates in regular departmental meetings with all staff of the Office of Language Access (OLA) and staff court interpreters, per diem court interpreters, and court officials from departmental Trial Court divisions to improve interpreter services and effectiveness; Works to enhance court access programs for interpreter and translator services provided to Limited English Proficiency (LEP) or Deaf and/or Hard of Hearing (DHH) court users, self-represented litigants, and the public; Supports the Director in planning, annual budgeting process and the fiscal operations of the Office of Language Access (OLA); and Leads web-based initiatives and digital resources to improve court access programs and efficiencies; Managing OTS (Office of Transcription Services) Assists the Director in the supervision all court operations and policies of the Office of Transcription Services (OTS) and staff assignments; Ensures that OTS is properly staffed and resourced to provide court transcription services; Collaborates with the Director on the drafting of policies and procedures for transcription services; Responds to court based or public inquiries relative to transcription services and various court-wide programs. Managing RMC (Records Management Centers) Assists the Director in leading the Judicial Records Management Teams deployed to court departments and divisions to improve and modernize the maintenance and retention of court records and documents in courthouses that requires additional resources and support; Ensures the effective scheduling and retrieval of court records and documents during reviews of courthouse collections throughout the Commonwealth; Provides advanced records management assistance to court departments and divisions on the storage, retrieval, and electronic transmission of scanned court records and documents; and Assists in the supervision all Trial Court Records Management Centers and related staff. Other Related Duties : Works to implement all best management practices and established guidelines for the optimal delivery of court access programs for language access interpreters and translators, court records, and trial transcripts; Advances data driven best practices to improve efficiencies and meet metric related benchmarks and goals; Supervises the preparation of all quarterly metrics, annual statistics, and reports for all assigned work units within the department; and Communicates and implements the departmental goals and objectives, policies, and procedures of the offices within the court access and records department. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values Communicates and demonstrates the ethics and values of the Trial Court. Mission Understands, upholds, and communicates the Trial Court missions. Applied Knowledge Understands research, information services operations, specialized tools, applications, and software, with some understanding of the various court departments and divisions. Problem Solving Ability to successfully address data issues, draw conclusions, and make recommendations. Customer Service Conducts oneself in a courteous and professional manner towards both Trial Court employees and the public. Performance Measurement Understands the value and importance of performance measures as a basis for both individual and departmental assessments. Commitment to Diversity Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied economic and cultural backgrounds. Collaboration Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals. Continuous Learning Demonstrates a commitment to continuously improving himself or herself through professional development. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Director of Language Access and Court Records Department: A bachelor’s degree in law, public policy, administration or management, criminal justice, language studies, or other relevant legal or social services field and (7) seven years of relevant experience, at least 3 of which must be in a management and/or supervisory capacity; equivalent combinations of education and experience will be considered for meeting the minimum requirements. A graduate degree is preferred. Demonstrated ability to manage and supervise a large and diverse professional staff who will work internally and remotely to serve at multiple court locations statewide; Prior experience and/or familiarity and knowledge on providing access to justice for Limited English Proficient and Deaf and or Hard of Hearing court users, and an understanding of the court operations and necessary language resources, court records, and trial transcript resources and services that the Department provides; Knowledge of court rules, statutes, protocols and procedures, legal documents and laws pertaining to the courts, language access, court records, trial transcripts; and digital recording technology; Knowledge of the organization, functions, jurisdictions, and authority of the court; Knowledge and understanding of the work and role of staff court interpreters, per diem court interpreters, ASL (American Sign Language) interpreters, and CART (Communication Access Realtime Translation) providers, records management, approved court transcribers, community resources, state agencies, and related services; Ability to maintain effective working relationships with the court, court officials, personnel, the bar, and the public; Ability to identify and resolve customer service and relative issues experienced through Language Access, Records Management, Transcription Services provided; Demonstrated ability to independently initiate action, complete assignments, and handle multiple assignments simultaneously; Demonstrated capacity to use multi-media techniques for video remote interpretation services, and digital recording technology for transcript production; Sensitivity to and familiarity with issues affecting ethnic minorities and cross-cultural issues; Considerable knowledge of court systems, local and state agencies, and community resources; Demonstrated knowledge of budgeting, statistical and planning principles; Ability to organize and clearly present written materials; ability to communicate clearly and effectively in both oral and written form; Demonstrated professional proficiency in Microsoft Office related software such as MS Excel and PowerPoint; Ability to analyze and determine the applicability of court data, to draw conclusions and make appropriate recommendations; Proven ability to maintain accurate records and to prepare all necessary reports; and Ability to travel to courts throughout the judicial system. Closing Date/Time: 2024-07-17
Apr 10, 2024
Full Time
Title: Deputy Director - Language Access and Court Records Department Pay Grade: Senior Management 2 Starting Pay: $115, 943.04 - $171, 381.87 Departmental Mission Statement: The Office of Access, Diversity and Fairness (OADF) is led by the Chief Access, Diversity and Fairness Officer (CADFO) and is tasked with the overall responsibility for the Massachusetts Trial Court’s policies and practices related to access, fairness, diversity, equity, and inclusion. The following five departments report to and are supervised by the CADFO: the Office of Diversity, Equity, and Inclusion; Office of Access to Justice and the User Experience; Office of Court Services and Law Libraries; Office of Language Access and Court Records; and Office of Alternative/Online Dispute Resolution Programs. Diversity, equity, and inclusion are essential components of dignified and respectful treatment in the Massachusetts Court system. The creation of OADF reflects the Trial Court’s commitment to ensuring that court-involved individuals, whether they are parties to a case, victims, attorneys, jurors, witnesses, self-represented litigants, visitors, or court employees, are treated with dignity and respect, and are given the information necessary to understand and navigate court systems, policies, and practices. The Office of Language Access and Court Records is responsible for providing language access to interpreters and translators, court records, and trial transcripts that support meaningful access to the administration of justice in the Trial Court. These court access services include directing the operations of the Office of Language Access (OLA), Records Management Centers (RMC), and the Office of Transcription Services (OTS). ORGANIZATIONAL PROFILE : https://www.mass.gov/orgs/language-access-court-records-department Notes: Residency in Massachusetts is required. Also, this is a position that will typically require a full-time, in-person presence at the Trial Court’s administrative offices in Boston. Position Summary: Working within the Office of Court Management, the Deputy Director of the Language Access and Court Records Department assists the Director in providing departmental oversight of interpreters and translators, court records, and trial transcripts. The Deputy Director is responsible for ensuring there are necessary resources in place for the Office of Language Access (OLA), including interpretation and translation services for Limited English Proficient (LEP) and Deaf and/or Hard of Hearing (DHH) court users, access to court records and trial transcripts of digitally recorded court proceedings for the court, the bar, the public, and self-represented litigants to effectively access all aspects of the court system. The Deputy Director is responsible for developing reports on program activities, recommending appropriate action, and analyzing departmental metrics to achieve efficiencies; planning and implementing policy priorities set by the Director. The Deputy Director also regularly engages in departmental hiring and other personnel related matters, preparing budgets, and tracking spending. The Deputy Director will regularly inform the Director of the conditions and needs of various operations and programs, making recommendations as well as working collaboratively with all judges, department heads, and court officials to facilitate the administration of justice. Supervision Received: Receives direction from the Director of Language Access and Court Records of the Trial Court in performing duties in accordance with all best management practices and established guidelines. Duties: In collaboration with the Director, the Deputy provides management and resources for language access and other court access programs, for the Office of Language Access (OLA), Records Management Centers (RMC), and the Office of Transcription Services (OTS); Collaborates with the Director to ensure that all laws, regulations, court rules, and standards for all court access programs are followed, including but not limited to Title IV of the Federal Civil Right Act on language access and the Standards and Procedures of the Office of Language Access (OLA) of 2021 for court interpreters, translators, ASL (American Sign Language), and CART (Communication Access Realtime Translation) providers, the Trial Court’s Uniform Transcript Format (UTF) and Administrative Directives, and the Supreme Judicial Court Rules on records retention and transcriptions, and fee generating appointments; Assists the in developing and implementing all best practices for the optimal delivery of access programs; Tracks key performance measures and other metrics as a basis for individual and department assessments, and to support the continuous improvement of access programs for all court users; Monitors fund balances of language access programs and relative financial activity for the purpose of ensuring allocations are accurate, expenses are within budget limits and all fiscal protocols observed; Attends meetings, workshops, and access programs for the purposes of conveying and/or gathering information required to improve operations and drive enhancements and innovations in programs; Participates in the hiring process (e.g., interviewing, evaluating, supervising, staff development, etc.) for the purposes of maintaining adequate staffing, enhancing productivity of departmental personnel and achieving goals and objectives; Responds to court based or public inquiries on access programs; Serves on committees as assigned and represents the Director as needed to liaison with Trial Court officials, other state agency personnel and representatives of outside agencies to ensure accurate collection of information and completion of collaborative initiatives and projects; Works closely with the Fiscal Department and coordinates the fiscal activities of court access programs that have their own line-item budgets consistent with fiscal policies and procedures of the Trial Court; Assists the Director in resolving workplace issues and taking disciplinary action in collaboration with the Human Resources Department; Works with the Director in collaboration with other Departmental Administrative Offices in the planning and implementing of special projects and court access programs; Performs related duties as required. Managing OLA (Office of Language Access) Assists the Director in the supervision of staff court interpreters, and per diem court interpreters, as well as collaborating with Trial Court officials, relevant Executive Branch or other agencies, to ensure appropriate provisions of interpreter and translation services; Ensures the ongoing operation, resourcing, programming, and effectiveness of the Office of Language Access (OLA) and Court Interpreters for the Massachusetts Trial Court; Leads and/or participates in regular departmental meetings with all staff of the Office of Language Access (OLA) and staff court interpreters, per diem court interpreters, and court officials from departmental Trial Court divisions to improve interpreter services and effectiveness; Works to enhance court access programs for interpreter and translator services provided to Limited English Proficiency (LEP) or Deaf and/or Hard of Hearing (DHH) court users, self-represented litigants, and the public; Supports the Director in planning, annual budgeting process and the fiscal operations of the Office of Language Access (OLA); and Leads web-based initiatives and digital resources to improve court access programs and efficiencies; Managing OTS (Office of Transcription Services) Assists the Director in the supervision all court operations and policies of the Office of Transcription Services (OTS) and staff assignments; Ensures that OTS is properly staffed and resourced to provide court transcription services; Collaborates with the Director on the drafting of policies and procedures for transcription services; Responds to court based or public inquiries relative to transcription services and various court-wide programs. Managing RMC (Records Management Centers) Assists the Director in leading the Judicial Records Management Teams deployed to court departments and divisions to improve and modernize the maintenance and retention of court records and documents in courthouses that requires additional resources and support; Ensures the effective scheduling and retrieval of court records and documents during reviews of courthouse collections throughout the Commonwealth; Provides advanced records management assistance to court departments and divisions on the storage, retrieval, and electronic transmission of scanned court records and documents; and Assists in the supervision all Trial Court Records Management Centers and related staff. Other Related Duties : Works to implement all best management practices and established guidelines for the optimal delivery of court access programs for language access interpreters and translators, court records, and trial transcripts; Advances data driven best practices to improve efficiencies and meet metric related benchmarks and goals; Supervises the preparation of all quarterly metrics, annual statistics, and reports for all assigned work units within the department; and Communicates and implements the departmental goals and objectives, policies, and procedures of the offices within the court access and records department. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values Communicates and demonstrates the ethics and values of the Trial Court. Mission Understands, upholds, and communicates the Trial Court missions. Applied Knowledge Understands research, information services operations, specialized tools, applications, and software, with some understanding of the various court departments and divisions. Problem Solving Ability to successfully address data issues, draw conclusions, and make recommendations. Customer Service Conducts oneself in a courteous and professional manner towards both Trial Court employees and the public. Performance Measurement Understands the value and importance of performance measures as a basis for both individual and departmental assessments. Commitment to Diversity Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied economic and cultural backgrounds. Collaboration Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals. Continuous Learning Demonstrates a commitment to continuously improving himself or herself through professional development. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Director of Language Access and Court Records Department: A bachelor’s degree in law, public policy, administration or management, criminal justice, language studies, or other relevant legal or social services field and (7) seven years of relevant experience, at least 3 of which must be in a management and/or supervisory capacity; equivalent combinations of education and experience will be considered for meeting the minimum requirements. A graduate degree is preferred. Demonstrated ability to manage and supervise a large and diverse professional staff who will work internally and remotely to serve at multiple court locations statewide; Prior experience and/or familiarity and knowledge on providing access to justice for Limited English Proficient and Deaf and or Hard of Hearing court users, and an understanding of the court operations and necessary language resources, court records, and trial transcript resources and services that the Department provides; Knowledge of court rules, statutes, protocols and procedures, legal documents and laws pertaining to the courts, language access, court records, trial transcripts; and digital recording technology; Knowledge of the organization, functions, jurisdictions, and authority of the court; Knowledge and understanding of the work and role of staff court interpreters, per diem court interpreters, ASL (American Sign Language) interpreters, and CART (Communication Access Realtime Translation) providers, records management, approved court transcribers, community resources, state agencies, and related services; Ability to maintain effective working relationships with the court, court officials, personnel, the bar, and the public; Ability to identify and resolve customer service and relative issues experienced through Language Access, Records Management, Transcription Services provided; Demonstrated ability to independently initiate action, complete assignments, and handle multiple assignments simultaneously; Demonstrated capacity to use multi-media techniques for video remote interpretation services, and digital recording technology for transcript production; Sensitivity to and familiarity with issues affecting ethnic minorities and cross-cultural issues; Considerable knowledge of court systems, local and state agencies, and community resources; Demonstrated knowledge of budgeting, statistical and planning principles; Ability to organize and clearly present written materials; ability to communicate clearly and effectively in both oral and written form; Demonstrated professional proficiency in Microsoft Office related software such as MS Excel and PowerPoint; Ability to analyze and determine the applicability of court data, to draw conclusions and make appropriate recommendations; Proven ability to maintain accurate records and to prepare all necessary reports; and Ability to travel to courts throughout the judicial system. Closing Date/Time: 2024-07-17
MASSACHUSETTS TRIAL COURT
Lowell, Massachusetts, United States
Title: Case Specialist - Middlesex Superior Court Pay Grade: Grade 7 Starting Pay: $44,865.27 Departmental Mission Statement: The Superior Court, the trial court of general jurisdiction for the Commonwealth of Massachusetts, is committed to delivering high quality justice in a timely and fair manner in accordance with the rule of law. ORGANIZATIONAL PROFILE : https://www.mass.gov/orgs/superior-court Notes: Travel will be required between the Lowell and Woburn Court locations. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS : This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Specialist I Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements : • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements : • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements : • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements : • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-07-17
Apr 10, 2024
Full Time
Title: Case Specialist - Middlesex Superior Court Pay Grade: Grade 7 Starting Pay: $44,865.27 Departmental Mission Statement: The Superior Court, the trial court of general jurisdiction for the Commonwealth of Massachusetts, is committed to delivering high quality justice in a timely and fair manner in accordance with the rule of law. ORGANIZATIONAL PROFILE : https://www.mass.gov/orgs/superior-court Notes: Travel will be required between the Lowell and Woburn Court locations. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS : This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Specialist I Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements : • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements : • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements : • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements : • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-07-17
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Assistant Clerk Magistrate - South Boston Division of the Boston Municipal Court Pay Grade: Statutory Starting Pay: $134,389.69 Departmental Mission Statement: Given our unique responsibility to advance the fair administration of justice, the Boston Municipal Court Department is devoted to the rule of law through the conscientious and expeditious resolution of disputes, with a commitment to restoring the human spirit through correction, education, respect and compassion. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/boston-municipal-court Notes: This position is designated as a management position and is covered by the Trial Court Personnel Policies and Procedures Manual. Position Summary: The employees in this position assist the Clerk-Magistrate in performing magisterial and administrative duties as set forth in state statutes and court rules. Magisterial responsibilities include determining probable cause for the issuance of criminal complaints and search warrants, in court and out of court bail determinations, determinations of preliminary probation violation hearings, adjudicating small claims motions and trials and presiding over both civil and criminal motor vehicle hearings. Assistant clerk-magistrates also may decide certain non-dispositive motions in civil and criminal cases, enter defaults and default judgments and other civil process. Administrative responsibilities include the preparation and maintenance of all court papers and records and performance of administrative tasks to ensure that cases move rapidly and smoothly to a determination by the court. Work is performed under the direction of the Clerk-Magistrate or First Assistant Clerk-Magistrate. Supervision is exercised over support personnel within the Clerk-Magistrate's Office. Duties: Any one position may not include all of the duties and responsibilities listed below nor do the listed examples include all tasks which may be found in these positions. • Receives applications for criminal complaints and reviews them for probable cause. • Reviews applications for search warrants filed by police and others and determines whether such warrants may issue. • Conducts hearings and determines whether criminal complaints and/or arrest warrants may issue, determines appeals from civil motor vehicle citations, municipal by-law violations and environmental citations. • Conducts trials of small claims and makes judgments of the same. In the absence of a justice, arraigns defendants, determines questions of bail, and conducts preliminary probation violation hearings. • Calls the list of cases scheduled before a justice and makes the official record of the proceedings. • Reviews filings from attorneys and Pro Se litigants and informs them on court procedure. • Arranges for hearings and notifies counsel. • Certifies and transmits official copies of court records as required. • Issues process as required by the court or prescribed by statutes and rules of court. • Receives, examines and reviews all filings and has responsibility to ensure they comply with rules of court, and to establish their suitability for filing. • Maintains electronic and written indexes of cases entered. • Supervises the receipt, recording and disbursements of fees and money by the court. • Distributes and implements changes in court rules and office procedure. • Administers hearings inside and outside of court where no judge is present. • Performs related work as required. Job Competencies: •Thorough knowledge of state statutes, case law and court rules which prescribe the powers and duties of the Clerk-Magistrate and ability to interpret and apply them to the administrative procedures of the office. • Thorough knowledge of court procedure, legal documents, laws, and legal factors pertaining to the court. • Thorough knowledge of the organization, functions, jurisdiction and authority ofthe court. • Knowledge of and ability to use computer software such as MS Office, including word processing, spreadsheets, data bases, and PowerPoint. • Ability to maintain complex and accurate court records. • Ability to plan and supervise the work of others. • Good communication skills and the ability to maintain effective working relationships with court officials, attorneys, subordinate employees, government agencies and the general public. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Assistant Clerk. A Bachelor’s Degree; and knowledge, skills and abilities acquired through 6 or more years of relevant work experience in criminal justice, public administration or business administration including supervisory experience; or an equivalent combination of higher education and relevant experience equal to 10 years total; OR A law degree or a graduate degree in a relevant field (for example: criminal justice, public administration or business administration); and knowledge, skills and abilities acquired through 2 or more years of relevant work experience. Closing Date/Time: 2024-07-17
Apr 09, 2024
Full Time
Title: Assistant Clerk Magistrate - South Boston Division of the Boston Municipal Court Pay Grade: Statutory Starting Pay: $134,389.69 Departmental Mission Statement: Given our unique responsibility to advance the fair administration of justice, the Boston Municipal Court Department is devoted to the rule of law through the conscientious and expeditious resolution of disputes, with a commitment to restoring the human spirit through correction, education, respect and compassion. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/boston-municipal-court Notes: This position is designated as a management position and is covered by the Trial Court Personnel Policies and Procedures Manual. Position Summary: The employees in this position assist the Clerk-Magistrate in performing magisterial and administrative duties as set forth in state statutes and court rules. Magisterial responsibilities include determining probable cause for the issuance of criminal complaints and search warrants, in court and out of court bail determinations, determinations of preliminary probation violation hearings, adjudicating small claims motions and trials and presiding over both civil and criminal motor vehicle hearings. Assistant clerk-magistrates also may decide certain non-dispositive motions in civil and criminal cases, enter defaults and default judgments and other civil process. Administrative responsibilities include the preparation and maintenance of all court papers and records and performance of administrative tasks to ensure that cases move rapidly and smoothly to a determination by the court. Work is performed under the direction of the Clerk-Magistrate or First Assistant Clerk-Magistrate. Supervision is exercised over support personnel within the Clerk-Magistrate's Office. Duties: Any one position may not include all of the duties and responsibilities listed below nor do the listed examples include all tasks which may be found in these positions. • Receives applications for criminal complaints and reviews them for probable cause. • Reviews applications for search warrants filed by police and others and determines whether such warrants may issue. • Conducts hearings and determines whether criminal complaints and/or arrest warrants may issue, determines appeals from civil motor vehicle citations, municipal by-law violations and environmental citations. • Conducts trials of small claims and makes judgments of the same. In the absence of a justice, arraigns defendants, determines questions of bail, and conducts preliminary probation violation hearings. • Calls the list of cases scheduled before a justice and makes the official record of the proceedings. • Reviews filings from attorneys and Pro Se litigants and informs them on court procedure. • Arranges for hearings and notifies counsel. • Certifies and transmits official copies of court records as required. • Issues process as required by the court or prescribed by statutes and rules of court. • Receives, examines and reviews all filings and has responsibility to ensure they comply with rules of court, and to establish their suitability for filing. • Maintains electronic and written indexes of cases entered. • Supervises the receipt, recording and disbursements of fees and money by the court. • Distributes and implements changes in court rules and office procedure. • Administers hearings inside and outside of court where no judge is present. • Performs related work as required. Job Competencies: •Thorough knowledge of state statutes, case law and court rules which prescribe the powers and duties of the Clerk-Magistrate and ability to interpret and apply them to the administrative procedures of the office. • Thorough knowledge of court procedure, legal documents, laws, and legal factors pertaining to the court. • Thorough knowledge of the organization, functions, jurisdiction and authority ofthe court. • Knowledge of and ability to use computer software such as MS Office, including word processing, spreadsheets, data bases, and PowerPoint. • Ability to maintain complex and accurate court records. • Ability to plan and supervise the work of others. • Good communication skills and the ability to maintain effective working relationships with court officials, attorneys, subordinate employees, government agencies and the general public. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Assistant Clerk. A Bachelor’s Degree; and knowledge, skills and abilities acquired through 6 or more years of relevant work experience in criminal justice, public administration or business administration including supervisory experience; or an equivalent combination of higher education and relevant experience equal to 10 years total; OR A law degree or a graduate degree in a relevant field (for example: criminal justice, public administration or business administration); and knowledge, skills and abilities acquired through 2 or more years of relevant work experience. Closing Date/Time: 2024-07-17
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Office Manager - South Boston Division of the Boston Municipal Court Pay Grade: Grade 16 Starting Pay: $73,722.23 Departmental Mission Statement: Given our unique responsibility to advance the fair administration of justice, the Boston Municipal Court Department is devoted to the rule of law through the conscientious and expeditious resolution of disputes, with a commitment to restoring the human spirit through correction, education, respect and compassion. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/boston-municipal-court Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This position is responsible for supervising an office of a Clerk-Magistrate, Register of Probate, or an equivalent office. Work involves the direct supervision of all work units and clerical staff within the office. In addition, this position is responsible for providing service to the public and other individuals with business with the court consistent with policies on confidentiality. Duties: • Supervises the activities performed in all work units within an office, including office management, implementation of procedures, case management and processing, records management, collection and reporting of statistics, and accounting functions. • Supervises and coordinates the work of subordinate supervisors and other staff, including reviewing work performance, motivating subordinates to work more effectively, identifying problems with performance, and developing solutions to those problems, determining training needs to improve performance, initiating informal measures to correct misconduct or making recommendations for formal discipline. • Assists in the Department Head in the development and implementation of policies within the office. • Develops operating procedures, forms, and systems. Plans, develops, and facilitates changes in procedures, forms and practices, workflows, personnel assignments, and equipment. • Advises employees when unusual work situations arise or when new procedures are instituted. • Performs all types of case processing using MassCourts, processing all types of cases from beginning to end. • Performs personnel administrative tasks, including coordinating and participating in the hiring and promotion process, supervising the training of new employees and the ongoing training of other employees, resolving unusual employee problems, and supervising employee time and attendance records. • Regularly meets with subordinate supervisors and other staff to exchange information and to discuss issues affecting the office. • Calls and conducts formal staff meetings in order to exchange information and to discuss ways to make the office function more efficiently. • Prepares written agendas, causes minutes to be recorded, prepares written summaries of issues and action plans for review by the Department Head. • Prepares manuals and other materials describing procedures and standards. • Prepares reports as required by the Department Head; Regularly monitors the accuracy, completeness, and timeliness of case processing activities within all major work units of the office. • Provides customer service to attorneys, litigants, law enforcement personnel, and the public. • Serves as a point of contact for information concerning the activities of the office that is capable of responding to all inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Trains staff in the use of automated systems and word processing software, introduces new versions or functions, trouble shoots problems, and attends meetings. • Assists in the preparation and maintenance of the office budget. • Supervises the management, retrieval, and destruction of court records within established guidelines. • Supervises and or performs special projects as required; and performs the other duties of a lower-level series as required. Minimum Requirements: • Graduation from high school or its equivalent and a minimum of eight years of experience in an office, including supervisory experience, or an equivalent combination of education and experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • Comprehensive knowledge of court procedures, legal documents, laws, and factors pertaining to the court. • Considerable knowledge of case processing using MassCourts or similar automated system, including the processing of all types of cases and the ability to process those cases from beginning to end. • Comprehensive knowledge of the organization, functions, responsibilities, and procedures of the court • Considerable knowledge of Trial Court personnel policies and procedures and demonstrated ability to use those policies and procedures to resolve problems. • Ability to perform the full range of case processing duties. • Considerable knowledge of the Trial Court Record Retention Schedule and effective records management techniques. • Considerable knowledge of effective supervisory and management techniques • Demonstrated ability to organize, direct, and perform high level supervisory duties in a manner conducive to full performance and high morale. • Demonstrated ability to identify problems within an office and to develop feasible solutions. • Ability to maintain a variety of complex records and to prepare reports from such records. • Ability to express ideas concisely and clearly, orally and in writing. • Considerable interpersonal skills, including the ability to establish and maintain effective working relationships with others. • Considerable experience and demonstrated ability to serve the public and others with business before the court in a courteous and professional manner. • Excellent writing skills and the demonstrated ability to develop written reports and action plans. Preferred Qualifications: Trial Court and/or experience in a legal environment preferred Closing Date/Time: 2024-07-17
Apr 09, 2024
Full Time
Title: Office Manager - South Boston Division of the Boston Municipal Court Pay Grade: Grade 16 Starting Pay: $73,722.23 Departmental Mission Statement: Given our unique responsibility to advance the fair administration of justice, the Boston Municipal Court Department is devoted to the rule of law through the conscientious and expeditious resolution of disputes, with a commitment to restoring the human spirit through correction, education, respect and compassion. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/boston-municipal-court Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This position is responsible for supervising an office of a Clerk-Magistrate, Register of Probate, or an equivalent office. Work involves the direct supervision of all work units and clerical staff within the office. In addition, this position is responsible for providing service to the public and other individuals with business with the court consistent with policies on confidentiality. Duties: • Supervises the activities performed in all work units within an office, including office management, implementation of procedures, case management and processing, records management, collection and reporting of statistics, and accounting functions. • Supervises and coordinates the work of subordinate supervisors and other staff, including reviewing work performance, motivating subordinates to work more effectively, identifying problems with performance, and developing solutions to those problems, determining training needs to improve performance, initiating informal measures to correct misconduct or making recommendations for formal discipline. • Assists in the Department Head in the development and implementation of policies within the office. • Develops operating procedures, forms, and systems. Plans, develops, and facilitates changes in procedures, forms and practices, workflows, personnel assignments, and equipment. • Advises employees when unusual work situations arise or when new procedures are instituted. • Performs all types of case processing using MassCourts, processing all types of cases from beginning to end. • Performs personnel administrative tasks, including coordinating and participating in the hiring and promotion process, supervising the training of new employees and the ongoing training of other employees, resolving unusual employee problems, and supervising employee time and attendance records. • Regularly meets with subordinate supervisors and other staff to exchange information and to discuss issues affecting the office. • Calls and conducts formal staff meetings in order to exchange information and to discuss ways to make the office function more efficiently. • Prepares written agendas, causes minutes to be recorded, prepares written summaries of issues and action plans for review by the Department Head. • Prepares manuals and other materials describing procedures and standards. • Prepares reports as required by the Department Head; Regularly monitors the accuracy, completeness, and timeliness of case processing activities within all major work units of the office. • Provides customer service to attorneys, litigants, law enforcement personnel, and the public. • Serves as a point of contact for information concerning the activities of the office that is capable of responding to all inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Trains staff in the use of automated systems and word processing software, introduces new versions or functions, trouble shoots problems, and attends meetings. • Assists in the preparation and maintenance of the office budget. • Supervises the management, retrieval, and destruction of court records within established guidelines. • Supervises and or performs special projects as required; and performs the other duties of a lower-level series as required. Minimum Requirements: • Graduation from high school or its equivalent and a minimum of eight years of experience in an office, including supervisory experience, or an equivalent combination of education and experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • Comprehensive knowledge of court procedures, legal documents, laws, and factors pertaining to the court. • Considerable knowledge of case processing using MassCourts or similar automated system, including the processing of all types of cases and the ability to process those cases from beginning to end. • Comprehensive knowledge of the organization, functions, responsibilities, and procedures of the court • Considerable knowledge of Trial Court personnel policies and procedures and demonstrated ability to use those policies and procedures to resolve problems. • Ability to perform the full range of case processing duties. • Considerable knowledge of the Trial Court Record Retention Schedule and effective records management techniques. • Considerable knowledge of effective supervisory and management techniques • Demonstrated ability to organize, direct, and perform high level supervisory duties in a manner conducive to full performance and high morale. • Demonstrated ability to identify problems within an office and to develop feasible solutions. • Ability to maintain a variety of complex records and to prepare reports from such records. • Ability to express ideas concisely and clearly, orally and in writing. • Considerable interpersonal skills, including the ability to establish and maintain effective working relationships with others. • Considerable experience and demonstrated ability to serve the public and others with business before the court in a courteous and professional manner. • Excellent writing skills and the demonstrated ability to develop written reports and action plans. Preferred Qualifications: Trial Court and/or experience in a legal environment preferred Closing Date/Time: 2024-07-17
MASSACHUSETTS TRIAL COURT
Lowell, Massachusetts, United States
Title: Sessions Clerk - Middlesex Probate & Family Court Pay Grade: Grade 13 Starting Pay: $ 54,593.18 Departmental Mission Statement: The Probate and Family Court Department's mission is to deliver timely justice to the public by providing equal access to a fair, equitable and efficient forum to resolve family and probate legal matters and to assist and protect all individuals, families and children in an impartial and respectful manner. The Probate and Family Court Department has jurisdiction over family-related and probate matters, such as divorce, paternity, child support, custody, parenting time, adoption, termination of parental rights, and abuse prevention. We also handle wills, estates, trusts, guardianships, conservatorships, and changes of name. The Court has 14 divisions. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/probate-and-family-court Notes: This position will cover sessions in Woburn and Lowell and occasional sessions in Marlborough. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Prior legal/paralegal experience, preferably within the field of probate and family court subject matters. Position Summary: This series is responsible for regularly attending sessions of court in place of a Judicial Case Manager or Assistant Judicial Case Manager, unless otherwise prohibited by statute. Performs specific functions in court such as: • calling the list • administering oaths • receiving documents and exhibits • and recording dispositions. • Also performs case processing duties when court is not in session. • Provides service to the public and other individuals who have business with the court consistent with policies on confidentiality. • The position title above the entry level requires the performance of more responsible duties and more specialized out of court case processing duties. • Employees are appointed into this series at the entry level position title and are eligible for reclassification to the higher-level position title consistent with the specifications for the higher level position title. The position title reverts back to the entry level when there is a vacancy. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Sessions Clerk I - This is the entry level position title within this series. Employees at this level are expected to run sessions of court and to perform case processing duties when court is not in session. Sessions Clerk II - This is the second level position title within this series. Employees at this level are expected to provide assistance in the area of case management and to perform more advanced case processing duties when court is not in session. Duties: Sessions Clerk I Duties: • Regularly attends sessions of court for a major portion of the work day. While in court, assists the judge presiding over the session by • Calling the list • Presenting matters to the court • ensuring that the session is stenographically or electronically recorded. • Administering oaths and giving directions to the parties as necessary • Recording the judge's decisions • Drawing orders reflecting those decisions as directed by the judge. • Performing related duties, as necessary. • Performs courtroom duties alone or may supervise other employees depending on the needs of the session. • Receives, marks, and maintains custody of papers and exhibits offered at trial and ensures their security. • Maintains trial and hearing schedules and notifies interested parties. • Prepares trial lists and all required files. • forms, and exhibits in anticipation of court sessions. • Records and maintains accurate minutes of all orders, judgments, or directions of the court. • Receives training and assists advanced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of criminal complaints, warrant processing, extensive docketing, scheduling, and management reporting • Prepares, accepts, notates, and preserves files • Assists the public, litigants, and attorneys concerning court schedules or court functions, rules, or practices. • Ensures compliance with court orders regarding submission of documents subsequent to hearing • Distributes case files to the appropriate personnel for further processing; • Performs case processing functions within an office when court is not in session; • Performs the duties of a lower level series as required. Sessions Clerk II Additional Duties: • Provides assistance in the area of case management, including coordinating with judges concerning scheduling, size of calendars, creation of special calendars as needed, working out conflicts concerning dates and length of time required, coordinating continuances, and determining case readiness. • Assists as a supervisor of courtroom personnel, making assignments, reviewing calendars, and maintaining an awareness of session requirements through discussions with Judges and Judicial Case Managers, monitoring work activities and resolving problems, and coordinating the training of new courtroom personnel. • Regularly meets with court personnel and other individuals to discuss ways to improve the efficiencies of court sessions and related work within established guidelines and recommends improved methods and procedures to a supervisor. • Performs advanced case processing functions using MassCourts when court is not in session. • Performs special projects pertaining to cash flow management as required. • Performs the duties of the lower level within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Sessions Clerk. Sessions Clerk I Requirements: • Graduation from high school or its equivalent and a minimum of five years of experience in an office of a Clerk-Magistrate or a Register of Probate, including experience as a Courtroom Procedures Clerk, or an equivalent combination of education and experience. • Thorough knowledge of state statutes, court procedures and policies, legal documents and terminology, laws, and functions of the court. • Demonstrated knowledge of the rules, practices, and procedures pertaining to court sessions. • Demonstrated ability to navigate and recall court records and data from the MassCourts case management system. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • Excellent organizational skills. • Excellent communication skills, including the ability to perform work and communicate in a highly visible and public setting. • Ability to handle multiple issues simultaneously. • Ability to maintain accurate records of proceedings. • Ability to establish and maintain effective working relationships with others. • Ability to serve the public and others with business before the court in a courteous and professional manner. • Ability to perform case processing duties when court is not in session. Sessions Clerk II Additional Requirements: • A minimum of three years of experience as a Sessions Clerk I. • Thorough knowledge of the rules, practices, and procedures pertaining to all types of court sessions. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Excellent organizational skills, including the demonstrated ability to process a high volume of court papers in an organized and efficient manner. • Demonstrated working knowledge of case processing using MassCourts. • Ability to perform case processing duties when court is not in session. • Considerable knowledge of the procedures related to the processing of all types of cases and the ability to process those cases from beginning to end. • Demonstrated ability to identify problems and to develop creative solutions to those problems. • Demonstrated ability to exercise sound judgments. • Demonstrated ability to assign, supervise and review the work of subordinate employees. • Demonstrated ability to perform research and to prepare reports. Preferred Qualifications:Prior legal/paralegal experience, preferably within the field of probate and family court subject matters. Closing Date/Time: 2024-07-17
Apr 09, 2024
Full Time
Title: Sessions Clerk - Middlesex Probate & Family Court Pay Grade: Grade 13 Starting Pay: $ 54,593.18 Departmental Mission Statement: The Probate and Family Court Department's mission is to deliver timely justice to the public by providing equal access to a fair, equitable and efficient forum to resolve family and probate legal matters and to assist and protect all individuals, families and children in an impartial and respectful manner. The Probate and Family Court Department has jurisdiction over family-related and probate matters, such as divorce, paternity, child support, custody, parenting time, adoption, termination of parental rights, and abuse prevention. We also handle wills, estates, trusts, guardianships, conservatorships, and changes of name. The Court has 14 divisions. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/probate-and-family-court Notes: This position will cover sessions in Woburn and Lowell and occasional sessions in Marlborough. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Prior legal/paralegal experience, preferably within the field of probate and family court subject matters. Position Summary: This series is responsible for regularly attending sessions of court in place of a Judicial Case Manager or Assistant Judicial Case Manager, unless otherwise prohibited by statute. Performs specific functions in court such as: • calling the list • administering oaths • receiving documents and exhibits • and recording dispositions. • Also performs case processing duties when court is not in session. • Provides service to the public and other individuals who have business with the court consistent with policies on confidentiality. • The position title above the entry level requires the performance of more responsible duties and more specialized out of court case processing duties. • Employees are appointed into this series at the entry level position title and are eligible for reclassification to the higher-level position title consistent with the specifications for the higher level position title. The position title reverts back to the entry level when there is a vacancy. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Sessions Clerk I - This is the entry level position title within this series. Employees at this level are expected to run sessions of court and to perform case processing duties when court is not in session. Sessions Clerk II - This is the second level position title within this series. Employees at this level are expected to provide assistance in the area of case management and to perform more advanced case processing duties when court is not in session. Duties: Sessions Clerk I Duties: • Regularly attends sessions of court for a major portion of the work day. While in court, assists the judge presiding over the session by • Calling the list • Presenting matters to the court • ensuring that the session is stenographically or electronically recorded. • Administering oaths and giving directions to the parties as necessary • Recording the judge's decisions • Drawing orders reflecting those decisions as directed by the judge. • Performing related duties, as necessary. • Performs courtroom duties alone or may supervise other employees depending on the needs of the session. • Receives, marks, and maintains custody of papers and exhibits offered at trial and ensures their security. • Maintains trial and hearing schedules and notifies interested parties. • Prepares trial lists and all required files. • forms, and exhibits in anticipation of court sessions. • Records and maintains accurate minutes of all orders, judgments, or directions of the court. • Receives training and assists advanced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of criminal complaints, warrant processing, extensive docketing, scheduling, and management reporting • Prepares, accepts, notates, and preserves files • Assists the public, litigants, and attorneys concerning court schedules or court functions, rules, or practices. • Ensures compliance with court orders regarding submission of documents subsequent to hearing • Distributes case files to the appropriate personnel for further processing; • Performs case processing functions within an office when court is not in session; • Performs the duties of a lower level series as required. Sessions Clerk II Additional Duties: • Provides assistance in the area of case management, including coordinating with judges concerning scheduling, size of calendars, creation of special calendars as needed, working out conflicts concerning dates and length of time required, coordinating continuances, and determining case readiness. • Assists as a supervisor of courtroom personnel, making assignments, reviewing calendars, and maintaining an awareness of session requirements through discussions with Judges and Judicial Case Managers, monitoring work activities and resolving problems, and coordinating the training of new courtroom personnel. • Regularly meets with court personnel and other individuals to discuss ways to improve the efficiencies of court sessions and related work within established guidelines and recommends improved methods and procedures to a supervisor. • Performs advanced case processing functions using MassCourts when court is not in session. • Performs special projects pertaining to cash flow management as required. • Performs the duties of the lower level within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Sessions Clerk. Sessions Clerk I Requirements: • Graduation from high school or its equivalent and a minimum of five years of experience in an office of a Clerk-Magistrate or a Register of Probate, including experience as a Courtroom Procedures Clerk, or an equivalent combination of education and experience. • Thorough knowledge of state statutes, court procedures and policies, legal documents and terminology, laws, and functions of the court. • Demonstrated knowledge of the rules, practices, and procedures pertaining to court sessions. • Demonstrated ability to navigate and recall court records and data from the MassCourts case management system. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • Excellent organizational skills. • Excellent communication skills, including the ability to perform work and communicate in a highly visible and public setting. • Ability to handle multiple issues simultaneously. • Ability to maintain accurate records of proceedings. • Ability to establish and maintain effective working relationships with others. • Ability to serve the public and others with business before the court in a courteous and professional manner. • Ability to perform case processing duties when court is not in session. Sessions Clerk II Additional Requirements: • A minimum of three years of experience as a Sessions Clerk I. • Thorough knowledge of the rules, practices, and procedures pertaining to all types of court sessions. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Excellent organizational skills, including the demonstrated ability to process a high volume of court papers in an organized and efficient manner. • Demonstrated working knowledge of case processing using MassCourts. • Ability to perform case processing duties when court is not in session. • Considerable knowledge of the procedures related to the processing of all types of cases and the ability to process those cases from beginning to end. • Demonstrated ability to identify problems and to develop creative solutions to those problems. • Demonstrated ability to exercise sound judgments. • Demonstrated ability to assign, supervise and review the work of subordinate employees. • Demonstrated ability to perform research and to prepare reports. Preferred Qualifications:Prior legal/paralegal experience, preferably within the field of probate and family court subject matters. Closing Date/Time: 2024-07-17
MASSACHUSETTS TRIAL COURT
Chelsea, Massachusetts, United States
Title: Maintenance Tech- Chelsea District Court Pay Grade: Grade 9 Starting Pay: $45,943.50/yr. Departmental Mission Statement: The Facilities Management and Capital Planning department provides for the management and maintenance of 62 state-owned courthouses, and 42 leased facilities located in ten counties of the Commonwealth. The Department is committed to administering effective property management, facility operations, facility renewal, and the delivery of quality customer service in support of the administration of justice throughout the Commonwealth. https://www.mass.gov/orgs/trial-court-facilities-management-capital-planning-department Notes: The hours for this position is 6am-2pm. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. This position may be considered essential personnel in certain emergencies and may be required to work outside of regularly scheduled hours, including staying late or coming in early. This position will be posted for a total of four weeks. Position Summary: • This series is responsible for assisting in a range of skilled trades duties for both licensed and unlicensed trades. • Duties focus on the application of complex materials and compounds consistent with general contracting work. • Other duties include providing assistance in repairing, installing, and testing various types of systems and equipment. • A classification above the entry level requires the performance of increasingly more responsible and complex work which requires advanced skill and experience. • Employees are appointed at the entry level and are eligible for reclassification to the higher grade within this series consistent with the requirements in the job description. • The position title reverts to the entry level of this series when there is a vacancy. SUPERVISION RECEIVED: Receives moderate supervision from the Facilities Supervisor in performing structured but not always routine work. • Moderate judgment is required. ORGANIZATIONAL LEVELS: Maintenance Technician I - This is the entry level position title within this series. • Employees at this level are expected to perform minor repairs and improvements in a variety of trades under the direction of a building or maintenance supervisor. • Maintenance Technician II - This is the second level position title within this series. • Employees at this level are expected begin to develop a trade of expertise utilized by the Court Facilities Bureau and have the ability to work independently in the performance of standard maintenance and repairs. Maintenance Technician I Duties : The following list of major duties represents a composite list of typical duties performed by individuals in this position. • Specific duties performed by an incumbent will vary depending upon the Division and the department within the Division: • Assists in servicing and replacing minor plumbing fixtures. • Performs minor electrical work not requiring a licensed electrician such as replacing light bulbs and fuses. • Assists in minor carpentry and repair work. • Maintain machinery, equipment, and tools by cleaning, lubricating, greasing, and oiling, to ensure optimum working order. • Applies paint, varnish, and stain to all types of surfaces in order to protect and beautify surfaces using appropriate tools and equipment; and performs related duties as required. • Maintenance Technician II Duties: Performs preventive maintenance and makes repairs to heating, ventilating, air conditioning equipment according to instructions such as replacing belts on motors, changing filters, bearings, etc. • Maintains and makes routine repairs to electrically powered equipment and appliances according to instruction from senior technicians and equipment service manual. • Apply carpentry techniques and using carpentry tools to construct, alter, repair, and/or install walls, stairs, floors, ceiling, windows, doors, roofs, gutters, and locks. • Perform structural repair, alterations, or improvement work such as preparing surfaces for plaster or cement work; studding, wiring, and plastering walls. • Install glass in doors and windows; All duties covered under Maintenance Technician I; and performs related duties as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas. • Ethics and Values: Communicates and demonstrates the ethics and values of the Court Facilities Department and the Trial Court. • Mission: Understands, upholds, and communicates the Trial Court and Court Facilities Department missions. Applied Knowledge Understands standard facility management methods, codes, and operational best practices. • Problem Solving: Accurately assesses maintenance problems of a routine nature and initiates corrective action. • Continuous Learning: Demonstrates a commitment to continuously improve himself or herself through training and making use of new methods and equipment. • Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. • Customer Service: Contributes to a departmental environment emphasizing conduct that is courteous and professional toward both Trial Court employees and the public. • Collaboration: Works with others cooperatively, and demonstrates teamwork, contributing to a work environment that focuses on shared goals. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Maintenance Technician: • Maintenance Technician I Requirements: A high school diploma and at least one year of general building repair and maintenance; or an equivalent combination of education and experience. • Knowledge in a variety of trade areas common to the field of building maintenance • Knowledge of the use and operation of hand tools, power tools, and equipment • Ability to lift and carry heavy objects. • Ability to climb and work on scaffolds and ladders, Physical stamina, and endurance. • Additional Requirements for Maintenance Technician II: A minimum of two years' experience working at the entry level. • A demonstration of competence and expertise in an area of specialization consistent with licensed and unlicensed trades utilized by the Court Facilities Bureau • The acquisition of a trade or technical license where applicable is preferred. • Ability to give direction and instruction to senior staff. Closing Date/Time: 2024-07-17
Apr 09, 2024
Full Time
Title: Maintenance Tech- Chelsea District Court Pay Grade: Grade 9 Starting Pay: $45,943.50/yr. Departmental Mission Statement: The Facilities Management and Capital Planning department provides for the management and maintenance of 62 state-owned courthouses, and 42 leased facilities located in ten counties of the Commonwealth. The Department is committed to administering effective property management, facility operations, facility renewal, and the delivery of quality customer service in support of the administration of justice throughout the Commonwealth. https://www.mass.gov/orgs/trial-court-facilities-management-capital-planning-department Notes: The hours for this position is 6am-2pm. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. This position may be considered essential personnel in certain emergencies and may be required to work outside of regularly scheduled hours, including staying late or coming in early. This position will be posted for a total of four weeks. Position Summary: • This series is responsible for assisting in a range of skilled trades duties for both licensed and unlicensed trades. • Duties focus on the application of complex materials and compounds consistent with general contracting work. • Other duties include providing assistance in repairing, installing, and testing various types of systems and equipment. • A classification above the entry level requires the performance of increasingly more responsible and complex work which requires advanced skill and experience. • Employees are appointed at the entry level and are eligible for reclassification to the higher grade within this series consistent with the requirements in the job description. • The position title reverts to the entry level of this series when there is a vacancy. SUPERVISION RECEIVED: Receives moderate supervision from the Facilities Supervisor in performing structured but not always routine work. • Moderate judgment is required. ORGANIZATIONAL LEVELS: Maintenance Technician I - This is the entry level position title within this series. • Employees at this level are expected to perform minor repairs and improvements in a variety of trades under the direction of a building or maintenance supervisor. • Maintenance Technician II - This is the second level position title within this series. • Employees at this level are expected begin to develop a trade of expertise utilized by the Court Facilities Bureau and have the ability to work independently in the performance of standard maintenance and repairs. Maintenance Technician I Duties : The following list of major duties represents a composite list of typical duties performed by individuals in this position. • Specific duties performed by an incumbent will vary depending upon the Division and the department within the Division: • Assists in servicing and replacing minor plumbing fixtures. • Performs minor electrical work not requiring a licensed electrician such as replacing light bulbs and fuses. • Assists in minor carpentry and repair work. • Maintain machinery, equipment, and tools by cleaning, lubricating, greasing, and oiling, to ensure optimum working order. • Applies paint, varnish, and stain to all types of surfaces in order to protect and beautify surfaces using appropriate tools and equipment; and performs related duties as required. • Maintenance Technician II Duties: Performs preventive maintenance and makes repairs to heating, ventilating, air conditioning equipment according to instructions such as replacing belts on motors, changing filters, bearings, etc. • Maintains and makes routine repairs to electrically powered equipment and appliances according to instruction from senior technicians and equipment service manual. • Apply carpentry techniques and using carpentry tools to construct, alter, repair, and/or install walls, stairs, floors, ceiling, windows, doors, roofs, gutters, and locks. • Perform structural repair, alterations, or improvement work such as preparing surfaces for plaster or cement work; studding, wiring, and plastering walls. • Install glass in doors and windows; All duties covered under Maintenance Technician I; and performs related duties as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas. • Ethics and Values: Communicates and demonstrates the ethics and values of the Court Facilities Department and the Trial Court. • Mission: Understands, upholds, and communicates the Trial Court and Court Facilities Department missions. Applied Knowledge Understands standard facility management methods, codes, and operational best practices. • Problem Solving: Accurately assesses maintenance problems of a routine nature and initiates corrective action. • Continuous Learning: Demonstrates a commitment to continuously improve himself or herself through training and making use of new methods and equipment. • Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. • Customer Service: Contributes to a departmental environment emphasizing conduct that is courteous and professional toward both Trial Court employees and the public. • Collaboration: Works with others cooperatively, and demonstrates teamwork, contributing to a work environment that focuses on shared goals. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Maintenance Technician: • Maintenance Technician I Requirements: A high school diploma and at least one year of general building repair and maintenance; or an equivalent combination of education and experience. • Knowledge in a variety of trade areas common to the field of building maintenance • Knowledge of the use and operation of hand tools, power tools, and equipment • Ability to lift and carry heavy objects. • Ability to climb and work on scaffolds and ladders, Physical stamina, and endurance. • Additional Requirements for Maintenance Technician II: A minimum of two years' experience working at the entry level. • A demonstration of competence and expertise in an area of specialization consistent with licensed and unlicensed trades utilized by the Court Facilities Bureau • The acquisition of a trade or technical license where applicable is preferred. • Ability to give direction and instruction to senior staff. Closing Date/Time: 2024-07-17
MASSACHUSETTS TRIAL COURT
New Bedford, Massachusetts, United States
Title: Case Specialist - New Bedford District Court Pay Grade: Grade 7 Starting Pay: $44,865.27 Departmental Mission Statement: As a gateway to justice in the Commonwealth of Massachusetts, the District Court is dedicated to the administration of justice in a fair, impartial, and timely manner in accordance with the rule of law. In fulfilling this role, the District Court shall provide the communities it serves with an environment that is safe, accessible, and respectful to all. The District Court shall conduct its business with integrity, competence, and a commitment to excellence in order to promote public trust and confidence in the judicial system. Organizational Profile : https://www.mass.gov/orgs/district-court Notes: Bachelor’s Degree from a four-year college or university preferredunless he or she has (1) some court experience (part time employment, internship, etc.) or (2) three years of relevant clerical experience (typing, filing, phone answering, receiving monies, processing payment etc. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS : This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Specialist I Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling, and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher-level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements : • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements : • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers, and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements : • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements : • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-07-17
Apr 08, 2024
Full Time
Title: Case Specialist - New Bedford District Court Pay Grade: Grade 7 Starting Pay: $44,865.27 Departmental Mission Statement: As a gateway to justice in the Commonwealth of Massachusetts, the District Court is dedicated to the administration of justice in a fair, impartial, and timely manner in accordance with the rule of law. In fulfilling this role, the District Court shall provide the communities it serves with an environment that is safe, accessible, and respectful to all. The District Court shall conduct its business with integrity, competence, and a commitment to excellence in order to promote public trust and confidence in the judicial system. Organizational Profile : https://www.mass.gov/orgs/district-court Notes: Bachelor’s Degree from a four-year college or university preferredunless he or she has (1) some court experience (part time employment, internship, etc.) or (2) three years of relevant clerical experience (typing, filing, phone answering, receiving monies, processing payment etc. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS : This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Specialist I Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling, and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher-level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements : • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements : • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers, and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements : • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements : • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-07-17
MASSACHUSETTS TRIAL COURT
Worcester, Massachusetts, United States
Title: Regional Manager of Facilities-Region 2 Pay Grade: Senior Management 1 Starting Pay: $105,858.26-$156,116.43/Yr. Departmental Mission Statement: The Facilities Management and Capital Planning department provides for the management and maintenance of 62 state-owned courthouses, and 42 leased facilities located in ten counties of the Commonwealth. The Department is committed to administering effective property management, facility operations, facility renewal, and the delivery of quality customer service in support of the administration of justice throughout the Commonwealth. ORGANIZATIONAL PROFILE: https://www.mass.gov/info-details/trial-court-facilities-management Notes: This position is designated as management position and is covered by the Trial Court Personnel Policies and Procedures Manual. Starting salary is based on applicant experience. This positionwill have travelling. In this position you will be overseeing Courts in the Cental, Massachusetts area. The primary location for this position is Worcester, MA. This position isconsidered essential personnel in certain emergencies and may be required to work outside of regularly scheduled hours, including staying late or coming in early. Notes: Position Summary: Working within the Facilities Management Department of the Trial Court, a Regional Manager of Court Facilities is responsible for managing all personnel, operations, systems, maintenance, repairs, and custodial work for Commonwealth owned courthouses in a defined Trial Court region. Regional Managers of Court Facilities serve as the regional management designee of the Director of Facilities Management in accordance with Trial Court policies, procedures, approved guidelines, and fiscal protocols. The Regional Manager of Court Facilities is regularly engaged in the hiring, assignment, supervision, evaluation, discipline, and overall effective utilization of court facilities staff assigned to his/her region. Other duties include the regional supervision and evaluation of contracted personnel who are performing maintenance, repair, systems, and custodial work at facilities under the Department's management. The Manager of Court Facilities also serves as the immediate manager of all building supervisors’ positions in a region and regularly assigns and distributes staff and resources working within a defined court facilities region. SUPERVISION RECEIVED: Receives general direction from the Director of Facilities Management of the Trial Court and his or her designee in performing duties in accordance with established guidelines. Duties: • Manages all departmental personnel, operations, systems, maintenance, repairs, and custodial work for Commonwealth owned courthouses in a defined Trial Court region; • Implements procedures and schedules to ensure the efficient distribution of resources to all managed facilities; • Sets goal and objectives, evaluates staff, and disciplines as appropriate all regionally assigned employees as necessary in accordance with Trial Court policies and in consultation with Director of Facilities Management and his or her designee; • Collaborates with the Director of Facilities Management and his or her designee to establish departmental metrics in order to meet or exceed goals and objectives to create an environment of continuous improvement; • Develops and implements new efficiencies and innovative approaches to improve courthouse cleanliness and staff performance; • Maintains ongoing dialogue and communication with Trial Court union representatives and business agents in the region; • Holds hearings on employee grievances and for employee misconduct, consistent with the collective bargaining agreement and the Personnel Policies and Procedures Manual; • Participates in discussions related to collective bargaining and labor relations with the Director of Facilities Management, the Deputy Director, and members of the Human Resources Department; • Meets regularly with the Director of Facilities Management and his or her designee, judges and other court officials to discuss maintenance and systems related issues and assists in the development of operational plans to respond to those issues and needs; • Manages records and databases to track repair and maintenance projects that are completed, in process, or scheduled for the future; • Prepares reports regularly on such projects to the Director and his or her designee as required; • Ensures compliance within the region for all maintenance programs established by the Director and he or her designee that meet the long-term facility needs of the Trial Court; • Complies with and works to improve departmental protocols established for inventory control and management, including regular inventory reporting; • Participates in vendor and contractor selection review panels; • Reviews all regional work performed by the maintenance trades and/or hired contractors for quality, budget and performance to schedule; • Collaborates with the Court Capital Projects Department on new and existing construction, renovation, or other building improvement projects; • Performs related duties as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values Communicates and demonstrates the ethics and values of the Trial Court. Mission Understands, upholds, and communicates the Trial Court and Facilities Management Department missions. Applied Knowledge Understands the various facility management methods, codes, and operational best practices. Problem Solving Accurately assesses operational and staffing problems within the department and initiates corrective action. Continuous Learning Demonstrates a commitment to continuously improve himself or herself through professional development. Commitment to Diversity Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. Customer Service Fosters a departmental environment emphasizing conduct that is courteous and professional toward both Trial Court employees and the public. Collaboration Works with others cooperatively, and promotes teamwork, contributing to a work environment that focuses on shared departmental goals. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Regional Manager of Court Facilities: • A Bachelor's degree from an accredited university or college; or an equivalent combination of education and experience in facilities management; • A minimum of (5) five years of supervisory work experience in facilities management; • Ability to assign, direct, supervise, evaluate and discipline as appropriate the conduct of a large staff involved in maintenance, systems operations, and custodial work; • Ability to recommend and implement policies consistent with the Trial Court's mission and strategic plan; Knowledge of the Massachusetts State Building Code, Plumbing and Gas Code; • An understanding and knowledge of building materials and building trades; • Ability to plan and coordinate routine and long-range maintenance and long range capital projects; • Ability to effectively manage operating budgets and to comply with established fiscal protocols; • Ability to use data to diagnose problems and drive enhancements and efficiencies in departmental operations; • Working knowledge of and ability to use personal computers and related software such as MS Office to develop data bases and systems to record and track projects; • Proven ability to maintain accurate records and to prepare all necessary reports; • Ability to write and communicate in a professional manner; • Ability to travel throughout the Commonwealth as necessary; • Ability to effectively manage contracted services to ensure that all deliverables are provided and within the contracted scope of work; • Strong interpersonal skills and the ability to work professionally with persons at all levels, including judges, and to maintain effective working relationships; and • Ability to collaborate with other Trial Court departments to identify areas for improvement and to provide Trial Court leadership with recommendations for enhancements. Closing Date/Time: 2024-07-17
Apr 06, 2024
Full Time
Title: Regional Manager of Facilities-Region 2 Pay Grade: Senior Management 1 Starting Pay: $105,858.26-$156,116.43/Yr. Departmental Mission Statement: The Facilities Management and Capital Planning department provides for the management and maintenance of 62 state-owned courthouses, and 42 leased facilities located in ten counties of the Commonwealth. The Department is committed to administering effective property management, facility operations, facility renewal, and the delivery of quality customer service in support of the administration of justice throughout the Commonwealth. ORGANIZATIONAL PROFILE: https://www.mass.gov/info-details/trial-court-facilities-management Notes: This position is designated as management position and is covered by the Trial Court Personnel Policies and Procedures Manual. Starting salary is based on applicant experience. This positionwill have travelling. In this position you will be overseeing Courts in the Cental, Massachusetts area. The primary location for this position is Worcester, MA. This position isconsidered essential personnel in certain emergencies and may be required to work outside of regularly scheduled hours, including staying late or coming in early. Notes: Position Summary: Working within the Facilities Management Department of the Trial Court, a Regional Manager of Court Facilities is responsible for managing all personnel, operations, systems, maintenance, repairs, and custodial work for Commonwealth owned courthouses in a defined Trial Court region. Regional Managers of Court Facilities serve as the regional management designee of the Director of Facilities Management in accordance with Trial Court policies, procedures, approved guidelines, and fiscal protocols. The Regional Manager of Court Facilities is regularly engaged in the hiring, assignment, supervision, evaluation, discipline, and overall effective utilization of court facilities staff assigned to his/her region. Other duties include the regional supervision and evaluation of contracted personnel who are performing maintenance, repair, systems, and custodial work at facilities under the Department's management. The Manager of Court Facilities also serves as the immediate manager of all building supervisors’ positions in a region and regularly assigns and distributes staff and resources working within a defined court facilities region. SUPERVISION RECEIVED: Receives general direction from the Director of Facilities Management of the Trial Court and his or her designee in performing duties in accordance with established guidelines. Duties: • Manages all departmental personnel, operations, systems, maintenance, repairs, and custodial work for Commonwealth owned courthouses in a defined Trial Court region; • Implements procedures and schedules to ensure the efficient distribution of resources to all managed facilities; • Sets goal and objectives, evaluates staff, and disciplines as appropriate all regionally assigned employees as necessary in accordance with Trial Court policies and in consultation with Director of Facilities Management and his or her designee; • Collaborates with the Director of Facilities Management and his or her designee to establish departmental metrics in order to meet or exceed goals and objectives to create an environment of continuous improvement; • Develops and implements new efficiencies and innovative approaches to improve courthouse cleanliness and staff performance; • Maintains ongoing dialogue and communication with Trial Court union representatives and business agents in the region; • Holds hearings on employee grievances and for employee misconduct, consistent with the collective bargaining agreement and the Personnel Policies and Procedures Manual; • Participates in discussions related to collective bargaining and labor relations with the Director of Facilities Management, the Deputy Director, and members of the Human Resources Department; • Meets regularly with the Director of Facilities Management and his or her designee, judges and other court officials to discuss maintenance and systems related issues and assists in the development of operational plans to respond to those issues and needs; • Manages records and databases to track repair and maintenance projects that are completed, in process, or scheduled for the future; • Prepares reports regularly on such projects to the Director and his or her designee as required; • Ensures compliance within the region for all maintenance programs established by the Director and he or her designee that meet the long-term facility needs of the Trial Court; • Complies with and works to improve departmental protocols established for inventory control and management, including regular inventory reporting; • Participates in vendor and contractor selection review panels; • Reviews all regional work performed by the maintenance trades and/or hired contractors for quality, budget and performance to schedule; • Collaborates with the Court Capital Projects Department on new and existing construction, renovation, or other building improvement projects; • Performs related duties as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values Communicates and demonstrates the ethics and values of the Trial Court. Mission Understands, upholds, and communicates the Trial Court and Facilities Management Department missions. Applied Knowledge Understands the various facility management methods, codes, and operational best practices. Problem Solving Accurately assesses operational and staffing problems within the department and initiates corrective action. Continuous Learning Demonstrates a commitment to continuously improve himself or herself through professional development. Commitment to Diversity Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. Customer Service Fosters a departmental environment emphasizing conduct that is courteous and professional toward both Trial Court employees and the public. Collaboration Works with others cooperatively, and promotes teamwork, contributing to a work environment that focuses on shared departmental goals. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Regional Manager of Court Facilities: • A Bachelor's degree from an accredited university or college; or an equivalent combination of education and experience in facilities management; • A minimum of (5) five years of supervisory work experience in facilities management; • Ability to assign, direct, supervise, evaluate and discipline as appropriate the conduct of a large staff involved in maintenance, systems operations, and custodial work; • Ability to recommend and implement policies consistent with the Trial Court's mission and strategic plan; Knowledge of the Massachusetts State Building Code, Plumbing and Gas Code; • An understanding and knowledge of building materials and building trades; • Ability to plan and coordinate routine and long-range maintenance and long range capital projects; • Ability to effectively manage operating budgets and to comply with established fiscal protocols; • Ability to use data to diagnose problems and drive enhancements and efficiencies in departmental operations; • Working knowledge of and ability to use personal computers and related software such as MS Office to develop data bases and systems to record and track projects; • Proven ability to maintain accurate records and to prepare all necessary reports; • Ability to write and communicate in a professional manner; • Ability to travel throughout the Commonwealth as necessary; • Ability to effectively manage contracted services to ensure that all deliverables are provided and within the contracted scope of work; • Strong interpersonal skills and the ability to work professionally with persons at all levels, including judges, and to maintain effective working relationships; and • Ability to collaborate with other Trial Court departments to identify areas for improvement and to provide Trial Court leadership with recommendations for enhancements. Closing Date/Time: 2024-07-17
MASSACHUSETTS TRIAL COURT
Chelsea, Massachusetts, United States
Title: Facilities Systems Supervisor-Chelsea Pay Grade: 18 Starting Pay: $86,605.33/Yr. Departmental Mission Statement: The Facilities Management Department of Trial Court provides for the management and maintenance of 63 state-owned courthouses located in ten counties of the Commonwealth. The Department is committed to administering effective property management, and for ensuring the delivery of quality services necessary for the efficient and reliable operation of all of the facilities which it maintains. FACILITES MANAGEMENT & CAPITAL PLANNING ORGANIZATIONAL PROFILE: Notes: The hours for this position is 6am-2pm. This position place of reporting will be Chelsea District Court but may require travel amongst other courts within the cluster: Chelsea, East Boston, Charlestown, and South Boston. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. This position may be considered essential personnel in certain emergencies and may be required to work outside of regularly scheduled hours, including staying late or coming in early. Position Summary: Working within the Facilities Management Department of the Massachusetts Trial Court, the Facilities Systems Supervisor shall establish and oversee maintenance programs to ensure that building systems remain in a good state of repair and that system components remain in good working order. The Facilities System Supervisor is responsible for the overall condition of the various mechanical, electrical, life safety, plumbing, elevator / escalator, and other designated facility systems. The Facilities System Supervisor performs and assigns both preventive maintenance activities, troubleshooting activities, and makes and oversees corrective repairs. Assigns and supervises work delegated to maintenance staff as well as outside vendors and contractors. Assists with the development of project scopes, budgets, and time lines affecting the facilities. On behalf of the Facilities Management Department, coordinates with the Department of Capital Asset Management and Maintenance (DCAMM) for the coordination of construction projects as necessary, and acts as the primary technical resource for the region. Supervision Received: General direction is received from the Manager of Facilities assigned to the region, in performing duties in accordance with established guidelines. Duties: Supervises the daily performance of the building systems and is responsible for adjusting he performance of equipment to ensure optimal systems performance to provide for a proper building environment; Maintains a daily log of all concerns / complaints submitted by building occupants and shall investigate all complaints; this investigation shall include a response back to the initiator of the complaint with a resolution to the problem reported; Issues job priorities to Maintenance Technicians and other staff along with scheduling overtime and vacations. Performs random inspections to monitor completeness and quality of work; Shall be responsible for major equipment rebuilds, system upgrades and construction projects. Coordinates all aspects of these projects, as in the Project Management section below. Routinely writes authorization requests in support of facility or facility system improvements; Shall be versed with the performance of building systems and shall be able to detect issues and identify problems as they arise; Shall be computer literate and shall be expected to adjust, monitor, and operate computer controlled equipment, including but not limited to platforms such as Energy Management Systems (EMS); Acts as the liaison between the Facilities Management Department and DCAMM in coordinating and executing Deferred Maintenance, Energy Efficiency and other Building Projects; Responsible for the upkeep of the CAMIS work order system to ensure work orders are closed when work is completed; Reports building performance monthly; Maintains an inventory of plans, specifications, record drawings, cuts, catalogs, instructional material and performance records; Ensures scheduled maintenance (PMs) are completed in accordance with assigned frequencies; Supervises the performance of equipment maintenance contractors to ensure that work is completed as per the specifications and scope of work; Tracks and insures completion of unscheduled maintenance (corrective work orders); and Performs other related duties as required; PROJECT MANAGEMENT: Assists with the development of project scope, budget and time line and participates in the project design process; Assists with design constructability reviews and coordinates the bid and award process; Coordinates the activity of the construction teams to ensure minimum impact to operations and provides oversight for the project; Conducts scheduled meetings to review project status, develop punch lists, and commission the project; Provides and communicates reports and presentations outlining the project status to the customer and Facilities Management senior staff; Ensures safety risk assessment, environmental health policies, as applicable are adhered to by the construction contractors; Reviews and analyzes change order requests for merit and cost reasonableness; Leads the activities of internal and external resources; Ensure all code compliance is obtained to support the project; Proactive with sustainability, conservation, and energy efficiency efforts; Ensures are Massachusetts General Laws are adhered to for proper bidding of projects and procurement of goods and services. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas. • Ethics and Values: Communicates and demonstrates the ethics and values of the Court Facilities Department and the Trial Court. • Mission: Understands, upholds, and communicates the Trial Court and Court Facilities Department missions. Applied Knowledge Understands standard facility management methods, codes, and operational best practices. • Problem Solving: Accurately assesses maintenance problems of a routine nature and initiates corrective action. • Continuous Learning: Demonstrates a commitment to continuously improve himself or herself through training and making use of new methods and equipment. • Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. • Customer Service: Contributes to a departmental environment emphasizing conduct that is courteous and professional toward both Trial Court employees and the public. • Collaboration: Works with others cooperatively, and demonstrates teamwork, contributing to a work environment that focuses on shared goals. Minimum Requirements: These are the minimum requirements necessary to apply for the position Facilities Systems Supervisor: Five (5) or more years of practical work experience in a supervisory capacity related to systems management, or as a maintenance engineer versed in the diagnosis, repair, and adjustment of building systems; A Bachelor's degree in mechanical or electrical engineering from an accredited college or university may be substituted for 3 years of practical work experience; Department of Public Safety Construction Supervisor license is preferred; Department of Public Safety Refrigeration Technician license is preferred; Working knowledge of such regulatory items as State Building Codes especially as they relates to access and egress; the National Fire Protection Association (NFPA) codes as it relates to the performance of the fire alarm system and the sprinkler system including the maintenance of same; the State elevator code as it relates to the performance and maintenance of elevators and escalators; the BOCA code as it relates to the performance of the ventilation system (supply and return air); the National/State electrical code as it relates to the maintenance of electrical equipment and switch gear; Knowledge of building materials and their use in the maintenance/repair and operation of large buildings; Experience in interpreting blueprints and plans, estimating costs for renovations, maintenance/repair of facility systems and supervising skilled technical staff at multiple work sites; Working knowledge of automated energy management systems and Direct Digital control systems; Experience utilizing a computerized work order system to issue, record and track maintenance activities, and performing and overseeing work assigned through such a system; Closing Date/Time: 2024-07-17
Apr 06, 2024
Full Time
Title: Facilities Systems Supervisor-Chelsea Pay Grade: 18 Starting Pay: $86,605.33/Yr. Departmental Mission Statement: The Facilities Management Department of Trial Court provides for the management and maintenance of 63 state-owned courthouses located in ten counties of the Commonwealth. The Department is committed to administering effective property management, and for ensuring the delivery of quality services necessary for the efficient and reliable operation of all of the facilities which it maintains. FACILITES MANAGEMENT & CAPITAL PLANNING ORGANIZATIONAL PROFILE: Notes: The hours for this position is 6am-2pm. This position place of reporting will be Chelsea District Court but may require travel amongst other courts within the cluster: Chelsea, East Boston, Charlestown, and South Boston. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. This position may be considered essential personnel in certain emergencies and may be required to work outside of regularly scheduled hours, including staying late or coming in early. Position Summary: Working within the Facilities Management Department of the Massachusetts Trial Court, the Facilities Systems Supervisor shall establish and oversee maintenance programs to ensure that building systems remain in a good state of repair and that system components remain in good working order. The Facilities System Supervisor is responsible for the overall condition of the various mechanical, electrical, life safety, plumbing, elevator / escalator, and other designated facility systems. The Facilities System Supervisor performs and assigns both preventive maintenance activities, troubleshooting activities, and makes and oversees corrective repairs. Assigns and supervises work delegated to maintenance staff as well as outside vendors and contractors. Assists with the development of project scopes, budgets, and time lines affecting the facilities. On behalf of the Facilities Management Department, coordinates with the Department of Capital Asset Management and Maintenance (DCAMM) for the coordination of construction projects as necessary, and acts as the primary technical resource for the region. Supervision Received: General direction is received from the Manager of Facilities assigned to the region, in performing duties in accordance with established guidelines. Duties: Supervises the daily performance of the building systems and is responsible for adjusting he performance of equipment to ensure optimal systems performance to provide for a proper building environment; Maintains a daily log of all concerns / complaints submitted by building occupants and shall investigate all complaints; this investigation shall include a response back to the initiator of the complaint with a resolution to the problem reported; Issues job priorities to Maintenance Technicians and other staff along with scheduling overtime and vacations. Performs random inspections to monitor completeness and quality of work; Shall be responsible for major equipment rebuilds, system upgrades and construction projects. Coordinates all aspects of these projects, as in the Project Management section below. Routinely writes authorization requests in support of facility or facility system improvements; Shall be versed with the performance of building systems and shall be able to detect issues and identify problems as they arise; Shall be computer literate and shall be expected to adjust, monitor, and operate computer controlled equipment, including but not limited to platforms such as Energy Management Systems (EMS); Acts as the liaison between the Facilities Management Department and DCAMM in coordinating and executing Deferred Maintenance, Energy Efficiency and other Building Projects; Responsible for the upkeep of the CAMIS work order system to ensure work orders are closed when work is completed; Reports building performance monthly; Maintains an inventory of plans, specifications, record drawings, cuts, catalogs, instructional material and performance records; Ensures scheduled maintenance (PMs) are completed in accordance with assigned frequencies; Supervises the performance of equipment maintenance contractors to ensure that work is completed as per the specifications and scope of work; Tracks and insures completion of unscheduled maintenance (corrective work orders); and Performs other related duties as required; PROJECT MANAGEMENT: Assists with the development of project scope, budget and time line and participates in the project design process; Assists with design constructability reviews and coordinates the bid and award process; Coordinates the activity of the construction teams to ensure minimum impact to operations and provides oversight for the project; Conducts scheduled meetings to review project status, develop punch lists, and commission the project; Provides and communicates reports and presentations outlining the project status to the customer and Facilities Management senior staff; Ensures safety risk assessment, environmental health policies, as applicable are adhered to by the construction contractors; Reviews and analyzes change order requests for merit and cost reasonableness; Leads the activities of internal and external resources; Ensure all code compliance is obtained to support the project; Proactive with sustainability, conservation, and energy efficiency efforts; Ensures are Massachusetts General Laws are adhered to for proper bidding of projects and procurement of goods and services. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas. • Ethics and Values: Communicates and demonstrates the ethics and values of the Court Facilities Department and the Trial Court. • Mission: Understands, upholds, and communicates the Trial Court and Court Facilities Department missions. Applied Knowledge Understands standard facility management methods, codes, and operational best practices. • Problem Solving: Accurately assesses maintenance problems of a routine nature and initiates corrective action. • Continuous Learning: Demonstrates a commitment to continuously improve himself or herself through training and making use of new methods and equipment. • Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. • Customer Service: Contributes to a departmental environment emphasizing conduct that is courteous and professional toward both Trial Court employees and the public. • Collaboration: Works with others cooperatively, and demonstrates teamwork, contributing to a work environment that focuses on shared goals. Minimum Requirements: These are the minimum requirements necessary to apply for the position Facilities Systems Supervisor: Five (5) or more years of practical work experience in a supervisory capacity related to systems management, or as a maintenance engineer versed in the diagnosis, repair, and adjustment of building systems; A Bachelor's degree in mechanical or electrical engineering from an accredited college or university may be substituted for 3 years of practical work experience; Department of Public Safety Construction Supervisor license is preferred; Department of Public Safety Refrigeration Technician license is preferred; Working knowledge of such regulatory items as State Building Codes especially as they relates to access and egress; the National Fire Protection Association (NFPA) codes as it relates to the performance of the fire alarm system and the sprinkler system including the maintenance of same; the State elevator code as it relates to the performance and maintenance of elevators and escalators; the BOCA code as it relates to the performance of the ventilation system (supply and return air); the National/State electrical code as it relates to the maintenance of electrical equipment and switch gear; Knowledge of building materials and their use in the maintenance/repair and operation of large buildings; Experience in interpreting blueprints and plans, estimating costs for renovations, maintenance/repair of facility systems and supervising skilled technical staff at multiple work sites; Working knowledge of automated energy management systems and Direct Digital control systems; Experience utilizing a computerized work order system to issue, record and track maintenance activities, and performing and overseeing work assigned through such a system; Closing Date/Time: 2024-07-17
MASSACHUSETTS TRIAL COURT
Chelsea, Massachusetts, United States
Title: Facilities Supervisor III-Chelsea Pay Grade: 18 Starting Pay: $86,605.33/Yr. Departmental Mission Statement: The Facilities Management Department of Trial Court provides for the management and maintenance of 63 state-owned courthouses located in ten counties of the Commonwealth. The Department is committed to administering effective property management, and for ensuring the delivery of quality services necessary for the efficient and reliable operation of all of the facilities which it maintains. FACILITES MANAGEMENT & CAPITAL PLANNING ORGANIZATIONAL PROFILE: Notes: The hours for this position is 6am-2pm. This position place of reporting will be Chelsea District Court but may require travel amongst other courts within the cluster: Chelsea, East Boston, Charlestown, and South Boston. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. This position may be considered essential personnel in certain emergencies and may be required to work outside of regularly scheduled hours, including staying late or coming in early. Position Summary: Working within the Facilities Management Department, the Facilities Supervisor III supervises all maintenance staff and related work in one or more court facilities, as well as coordinates with systems personnel on any installations or repairs that are completed in an assigned facility. The Facilities Supervisor III serves as the lead supervisor for a court complex that includes multiple court departments and may also include one or more nearby court facilities. SUPERVISION RECEIVED: Receives supervision and direction from the designated Manager of Facilities who has oversight for the particular region in which the court facility is located. The Facilities Supervisor III exercises discretion in the handling of personnel related files. Duties: • Supervises all aspects of building operations including maintenance, repairs, and renovations by the Facilities Management Department employees and contractors; • Supervises response to emergencies such as fires, bomb threats, disturbances or building evacuations; • Investigates the condition of buildings, equipment and grounds, and recommends improvements in the facilities to ensure that needs are met; • Working with the Manager of Facilities for the region, develops and implements building improvement projects as needed; • Participates in the screening and hiring of staff, trains, supervises and evaluates performance, and recommends promotion to higher level positions; • Working with the Manager of Facilities for the region, carries out the implementation of the Facilities Management Department Standards for Building Cleaning and Maintenance; • Responsible for the implementation of building Green Cleaning Practices; • Responsible for the supervision/escorting of contractors performing work within assigned buildings and ensures contractors sign in and out, as work is completed; • Reviews work contractor’s work to ensure work is performed per Facilities Management Standards; • Develops and tracks an inventory of signage within all buildings assigned and initiates changes as needed; • Develops and maintains an inventory of building equipment assigned to each facility and reports to management equipment to be taken out of service/replaced; • Maintains an appropriate inventory of building cleaning supplies and tracks usage to ensure replenishment within a timely manner. Generates replenishment orders; • Provides direct supervision and guidance to Facilities Management staff assigned to custodial and grounds maintenance duties; • Responsible for snow removal activities at assigned building(s) including but not limited to directing in-house as well as outside contractors; • Prepares monthly work order status report; • Responsible for the timely completion of on-line job requests and updates status on Maintenance Manager System; • Responsible for the upkeep of the Maintenance Manager System to ensure in-house and/or vendor job requests are closed out when completed; • Responsible for the upkeep of the CAMIS work order system to ensure work order are closed when work is completed; • Acts as liaison between Facilities Management and all Trial Court Departments; • Responsible for the delivery of outstanding customer service to all court users; • Acts as the liaison between the Facilities Management Department and DCAMM in coordinating and executing Deferred Maintenance, Energy Efficiency and other Building Projects; • Reviews daily cleaning checklists and ensure work was completed as indicated; • Addresses any discrepancies with staff arising from work order review and actual condition of the facility; and • Performs related duties as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: • Ethics and Values: Communicates and demonstrates the ethics and values of the Court Facilities Department and the Trial Court; • Mission: Understands, upholds, and communicates the Trial Court and Court Facilities Department missions; • Applied Knowledge: Understands standard facility management methods, codes, and operational best practices. • Problem Solving: Accurately assesses maintenance problems of a routine nature and initiates corrective action; • Continuous Learning: Demonstrates a commitment to continuously improve himself or herself through training and making use of new methods and equipment; • Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds; • Customer Service: Contributes to a departmental environment emphasizing conduct that is courteous and professional toward both Trial Court employees and the public. • Collaboration: Works with others cooperatively, and demonstrates teamwork, contributing to a work environment that focuses on shared goals. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Facilities Supervisor III: • Must have a high school diploma and at least 5 years of experience in building custodial • work and building maintenance or the equivalent combination of education and experience; • Ability to give oral and written instructions in a precise and understandable manner; • Ability to coordinate the efforts of others in accomplishing assigned work objectives; • Knowledge of methods followed in building custodial work; • Knowledge of types and uses of materials, tools and equipment used in building maintenance work; • Physical stamina and endurance. Closing Date/Time: 2024-07-17
Apr 06, 2024
Full Time
Title: Facilities Supervisor III-Chelsea Pay Grade: 18 Starting Pay: $86,605.33/Yr. Departmental Mission Statement: The Facilities Management Department of Trial Court provides for the management and maintenance of 63 state-owned courthouses located in ten counties of the Commonwealth. The Department is committed to administering effective property management, and for ensuring the delivery of quality services necessary for the efficient and reliable operation of all of the facilities which it maintains. FACILITES MANAGEMENT & CAPITAL PLANNING ORGANIZATIONAL PROFILE: Notes: The hours for this position is 6am-2pm. This position place of reporting will be Chelsea District Court but may require travel amongst other courts within the cluster: Chelsea, East Boston, Charlestown, and South Boston. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. This position may be considered essential personnel in certain emergencies and may be required to work outside of regularly scheduled hours, including staying late or coming in early. Position Summary: Working within the Facilities Management Department, the Facilities Supervisor III supervises all maintenance staff and related work in one or more court facilities, as well as coordinates with systems personnel on any installations or repairs that are completed in an assigned facility. The Facilities Supervisor III serves as the lead supervisor for a court complex that includes multiple court departments and may also include one or more nearby court facilities. SUPERVISION RECEIVED: Receives supervision and direction from the designated Manager of Facilities who has oversight for the particular region in which the court facility is located. The Facilities Supervisor III exercises discretion in the handling of personnel related files. Duties: • Supervises all aspects of building operations including maintenance, repairs, and renovations by the Facilities Management Department employees and contractors; • Supervises response to emergencies such as fires, bomb threats, disturbances or building evacuations; • Investigates the condition of buildings, equipment and grounds, and recommends improvements in the facilities to ensure that needs are met; • Working with the Manager of Facilities for the region, develops and implements building improvement projects as needed; • Participates in the screening and hiring of staff, trains, supervises and evaluates performance, and recommends promotion to higher level positions; • Working with the Manager of Facilities for the region, carries out the implementation of the Facilities Management Department Standards for Building Cleaning and Maintenance; • Responsible for the implementation of building Green Cleaning Practices; • Responsible for the supervision/escorting of contractors performing work within assigned buildings and ensures contractors sign in and out, as work is completed; • Reviews work contractor’s work to ensure work is performed per Facilities Management Standards; • Develops and tracks an inventory of signage within all buildings assigned and initiates changes as needed; • Develops and maintains an inventory of building equipment assigned to each facility and reports to management equipment to be taken out of service/replaced; • Maintains an appropriate inventory of building cleaning supplies and tracks usage to ensure replenishment within a timely manner. Generates replenishment orders; • Provides direct supervision and guidance to Facilities Management staff assigned to custodial and grounds maintenance duties; • Responsible for snow removal activities at assigned building(s) including but not limited to directing in-house as well as outside contractors; • Prepares monthly work order status report; • Responsible for the timely completion of on-line job requests and updates status on Maintenance Manager System; • Responsible for the upkeep of the Maintenance Manager System to ensure in-house and/or vendor job requests are closed out when completed; • Responsible for the upkeep of the CAMIS work order system to ensure work order are closed when work is completed; • Acts as liaison between Facilities Management and all Trial Court Departments; • Responsible for the delivery of outstanding customer service to all court users; • Acts as the liaison between the Facilities Management Department and DCAMM in coordinating and executing Deferred Maintenance, Energy Efficiency and other Building Projects; • Reviews daily cleaning checklists and ensure work was completed as indicated; • Addresses any discrepancies with staff arising from work order review and actual condition of the facility; and • Performs related duties as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: • Ethics and Values: Communicates and demonstrates the ethics and values of the Court Facilities Department and the Trial Court; • Mission: Understands, upholds, and communicates the Trial Court and Court Facilities Department missions; • Applied Knowledge: Understands standard facility management methods, codes, and operational best practices. • Problem Solving: Accurately assesses maintenance problems of a routine nature and initiates corrective action; • Continuous Learning: Demonstrates a commitment to continuously improve himself or herself through training and making use of new methods and equipment; • Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds; • Customer Service: Contributes to a departmental environment emphasizing conduct that is courteous and professional toward both Trial Court employees and the public. • Collaboration: Works with others cooperatively, and demonstrates teamwork, contributing to a work environment that focuses on shared goals. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Facilities Supervisor III: • Must have a high school diploma and at least 5 years of experience in building custodial • work and building maintenance or the equivalent combination of education and experience; • Ability to give oral and written instructions in a precise and understandable manner; • Ability to coordinate the efforts of others in accomplishing assigned work objectives; • Knowledge of methods followed in building custodial work; • Knowledge of types and uses of materials, tools and equipment used in building maintenance work; • Physical stamina and endurance. Closing Date/Time: 2024-07-17
MASSACHUSETTS TRIAL COURT
Springfield, Massachusetts, United States
Title: High School Internship with the Massachusetts Probation Service - Springfield District Court Starting Pay: $17 an hour Internship Start Date: 8-week internship beginning on July 8th Notes: Please complete the on-line application and upload a current resume Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long-term positive change. Position Summary: There are 105 local-level probation offices within five of the seven court departments. You can find probation offices in the Boston Municipal Court Department, District Court Departments, Juvenile Court Department, Probate and Family Court Departments, and Superior Court Departments. The Administrative Office for the Massachusetts Probation Service is the Office of the Commissioner of Probation (OCP) located in Boston. The OCP houses a number of specialized units such as the Interstate Compact Unit, the Records Department which includes the Sealing and Expungement Units. Tasks may include assisting in day-to-day office duties while learning about the Massachusetts Court System and its various departments. This opportunity will provide the intern with hands-on experience working with probation officers who are responsible for the daily supervision of approximately 64,000 probationers across the commonwealth. Position Requirements: Currently a Junior or Senior in High School. Knowledge of computer software: Microsoft Office Suite (preferred) Strong attention to detail. Strong interpersonal skills and the ability to work professionally with persons at all levels, including judges and other officials, and to maintain effective working relationships. Ability to communicate clearly and effectively in oral and written forms, including the ability to communicate technical information to non-technical people. Ability to work independently and as part of a team. Closing Date/Time: 2024-07-17
Apr 06, 2024
Full Time
Title: High School Internship with the Massachusetts Probation Service - Springfield District Court Starting Pay: $17 an hour Internship Start Date: 8-week internship beginning on July 8th Notes: Please complete the on-line application and upload a current resume Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long-term positive change. Position Summary: There are 105 local-level probation offices within five of the seven court departments. You can find probation offices in the Boston Municipal Court Department, District Court Departments, Juvenile Court Department, Probate and Family Court Departments, and Superior Court Departments. The Administrative Office for the Massachusetts Probation Service is the Office of the Commissioner of Probation (OCP) located in Boston. The OCP houses a number of specialized units such as the Interstate Compact Unit, the Records Department which includes the Sealing and Expungement Units. Tasks may include assisting in day-to-day office duties while learning about the Massachusetts Court System and its various departments. This opportunity will provide the intern with hands-on experience working with probation officers who are responsible for the daily supervision of approximately 64,000 probationers across the commonwealth. Position Requirements: Currently a Junior or Senior in High School. Knowledge of computer software: Microsoft Office Suite (preferred) Strong attention to detail. Strong interpersonal skills and the ability to work professionally with persons at all levels, including judges and other officials, and to maintain effective working relationships. Ability to communicate clearly and effectively in oral and written forms, including the ability to communicate technical information to non-technical people. Ability to work independently and as part of a team. Closing Date/Time: 2024-07-17