29 jobs found in massachusetts

Title: Case Specialist-Western Housing Court Pay Grade: 7 Starting Pay: $44,865.27/yr. Departmental Mission Statement: The Housing Court’s mission is to adjudicate all matters presented by litigants within its jurisdiction regarding housing in a fair, efficient, and timely manner according to the rule of law and the facts presented. In accordance with this mission, the Housing Court, through its operating philosophy and business practices, strives to present a citizen-oriented process to maximize access to justice for all such litigants. All members of the Housing Court are committed to this mission and process to fulfill our role within the judicial branch. HOUSING COURT ORGANIZATIONAL PROFILE: Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. This position will include travelling to the following offices & sessions: Springfield, Pittsfield, Greenfield and Hadley. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate or an equivalent office. In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders; Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom; Sends out notices to various parties and attorneys; Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; Maintains statistical data concerning cases processing activities; Performs related duties as required. Case Specialist II Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties; Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, either manually or using the court’s automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor; Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required; Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required; Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties; Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court’s automated case processing system as necessary; Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions; Assists in the training of new employees and in the ongoing training of other employees; Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required; May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court; Performs all of the duties of the lower levels within this series as required; Case Specialist IV Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. Capable of handling the most unusual and complicated inquiries within established guidelines. May use specialized communication skills in performing these duties; Performs the most complex case processing functions within established guidelines, either manually or using the court’s automated case processing system as necessary; Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems; Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court’s automated case processing system as necessary. Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor’s review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; Provides assistance to staff using word processing and other software applications, such as the court’s automated case processing system. May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court; May serve as a back-up to a higher level series; Performs all of the duties of the lower levels within this series as required. These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements: Graduation from high school or its equivalent. Some general clerical or customer service experience. Ability and experience using personal computers, including word processing software such as MS Word. Experience with spreadsheet software such as MS Excel is preferred. General knowledge of modern office practices and procedures. Ability to serve the public and others with business with the court in a courteous and professional manner. Ability to learn the procedures and functions, manual and automated, of the office to which assigned. Ability to understand and follow verbal and written instructions. Ability to perform routine data entry at an acceptable rate of speed. Ability to establish and maintain effective working relationships with court staff. Ability to communicate effectively with others. Case Specialist II Additional Requirements: A minimum of two of years of experience as a Case Specialist I. Demonstrated understanding and training in the court’s automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. Working knowledge and ability to effectively use MassCourts or other court used automated case management system. Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to provide specialized or technical information. Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements: A minimum of two years of experience as a Case Specialist II. Considerable working knowledge of case processing using MassCourts or other court used automated case management system. Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to respond to unusual or complicated requests for information. Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements: A minimum of two years of experience as a Case Specialist III. Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. Considerable working knowledge of all case processing using MassCourts or other court used automated case management system. Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to respond to difficult and sensitive requests for information. Demonstrated ability to function as a resource person. Demonstrated ability to prepare statistical and written reports. Demonstrated ability to train employees. Closing Date/Time: 2024-12-12

Title: Sessions Clerk - Eastern Division Housing Court Pay Grade: Grade 13 Starting Pay: $59,047.98/Yr. Departmental Mission Statement: The Housing Court’s mission is to adjudicate all matters presented by litigants within its jurisdiction regarding housing in a fair, efficient, and timely manner according to the rule of law and the facts presented. In accordance with this mission, the Housing Court, through its operating philosophy and business practices, strives to present a citizen-oriented process to maximize access to justice for all such litigants. All members of the Housing Court are committed to this mission and process to fulfill our role within the judicial branch. HOUSING COURT ORGANIZATIONAL PROFILE: Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for regularly attending sessions of court in place of the Recorder or Deputy Recorder unless otherwise prohibited by statute. Performs specific functions in court such as calling the list, administering oaths, receiving documents and exhibits, and recording dispositions. Also performs case processing duties when the court is not in session and provides service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position title above the entry-level requires the performance of more responsible duties and more specialized out-of-court case processing duties. Employees are appointed into this series at the entry-level position title and are eligible for reclassification to the higher-level position title consistent with the specifications for the higher-level position title. The position title reverts back to the entry-level when there is a vacancy. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry-level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Sessions Clerk I - This is the entry-level position title within this series. Employees at this level are expected to run sessions of court and to perform case processing duties when the court is not in session. Sessions Clerk II - This is the second-level position title within this series. Employees at this level are expected to provide assistance in the area of case management and to perform more advanced case processing duties when the court is not in session. Sessions Clerk I Duties: Regularly attends sessions of court for a major portion of the work day. While in court, assists the judge presiding over the session by calling the list, presenting matters to the court, ensuring that the session is stenographically or electronically recorded, administering oaths and giving directions to the parties as necessary, recording the judge's decisions, drawing orders reflecting those decisions as directed by the judge, and performing related duties as necessary. Performs courtroom duties alone or may supervise other employees depending on the needs of the session; Receives, marks, and maintains custody of papers and exhibits offered at trial and ensures their security; Maintains trial and hearing schedules and notifies interested parties; Prepares trial lists and all required files, forms, and exhibits in anticipation of court sessions; Records and maintains accurate minutes of all orders, judgments, or directions of the court; Receives training and assists advanced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of criminal complaints, warrant processing, extensive docketing, scheduling, and management reporting; Prepares, accepts, notates, and preserves files; Assists the public, litigants, and attorneys concerning court schedules or court functions, rules, or practices; Ensures compliance with court orders regarding submission of documents subsequent to hearing; Distributes case files to the appropriate personnel for further processing; Performs case processing functions within an office when court is not in session; Performs the duties of a lower-level series as required. Sessions Clerk II Additional Duties: Provides assistance in the area of case management, including coordinating with judges concerning scheduling, size of calendars, creation of special calendars as needed, working out conflicts concerning dates and length of time required, coordinating continuances, and determining case readiness. Assists as a supervisor of courtroom personnel, making assignments, reviewing calendars and maintaining an awareness of session requirements through discussions with Judges and Clerks, monitoring work activities and resolving problems, and coordinating the training of new courtroom personnel. Regularly meets with court personnel and other individuals to discuss ways to improve the efficiencies of court sessions and related work within established guidelines, and recommends improved methods and procedures to a supervisor. Performs advanced case processing functions using MassCourts when court is not in session. Performs special projects pertaining to case flow management as required. Performs the duties of the lower level within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Sessions Clerk. Sessions Clerk I Requirements: Graduation from high school or its equivalent and a minimum of five years of experience in an office of a Clerk-Magistrate or a Register of Probate, including experience as a Courtroom Procedures Clerk, or an equivalent combination of education and experience. Thorough knowledge of state statutes, court procedures and policies, legal documents and terminology, laws, and functions of the court. Demonstrated knowledge of the rules, practices, and procedures pertaining to court sessions. Demonstrated ability to navigate and recall court records and data from the MassCourts case management system. Ability and experience using personal computers, including word processing software such as MS Word. Experience with spreadsheet software such as MS Excel is preferred. Excellent organizational skills. Excellent communication skills, including the ability to perform work and communicate in a highly visible and public setting. Ability to handle multiple issues simultaneously. Ability to maintain accurate records of proceedings. Ability to establish and maintain effective working relationships with others. Ability to serve the public and others with business before the court in a courteous and professional manner. Ability to perform case processing duties when court is not in session. Sessions Clerk II Additional Requirements: A minimum of three years of experience as a Sessions Clerk I. Thorough knowledge of the rules, practices, and procedures pertaining to all types of court sessions. Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. Excellent organizational skills, including the demonstrated ability to process a high volume of court papers in an organized and efficient manner. Demonstrated working knowledge of case processing using MassCourts. Ability to perform case processing duties when court is not in session. Considerable knowledge of the procedures related to the processing of all types of cases and the ability to process those cases from beginning to end. Demonstrated ability to identify problems and to develop creative solutions to those problems. Demonstrated ability to exercise sound judgments. Demonstrated ability to assign, supervise and review the work of subordinate employees. Demonstrated ability to perform research and to prepare report Closing Date/Time: 2024-12-12

Title: Junior Maintenance Technician-Chelsea Pay Grade: Grade 8 Starting Pay: $43,366.47/Yr. Departmental Mission Statement: The Facilities Management and Capital Planning department provides for the management and maintenance of 62 state-owned courthouses, and 42 leased facilities located in ten counties of the Commonwealth. The Department is committed to administering effective property management, facility operations, facility renewal, and the delivery of quality customer service in support of the administration of justice throughout the Commonwealth. Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. This position may be considered essential personnel in certain emergencies and may be required to work outside of regularly scheduled hours, including staying late or coming in early. The hours for this position is 6am-2pm. Please upload a resume as part of the application. Position Summary: This series is responsible for assisting in a range of skilled trades duties for both licensed and unlicensed trades. The duties focus on the application of complex materials and compounds consistent with general contracting work. Other duties include providing assistance in repairing, installing and testing various types of systems and equipment. SUPERVISION RECEIVED: Receives supervision from the Facilities Supervisor in performing structured but not always routine work; Moderate judgment is required. Junior Maintenance Technician I Duties: The following list of major duties represents a composite list of typical duties performed by individuals in this position. Specific duties performed by an incumbent will vary depending upon the Division and the department within the Division: Assists in servicing and replacing minor plumbing fixtures; Assists in implementing routine facility improvements including painting, light bulb changes, filter changes, lock repairs/changes, caulking/ plastering/sanding, light electrical and plumbing, tile, carpet, flooring repairs and installations as needed. Records and reports any needed repairs as reported or observed and assists with coordinating all repairs and services. Performs minor electrical work not requiring a licensed electrician such as replacing light bulbs and fuses; Assists in maintaining all equipment, tools, supplies, and completes inventories and logs Assists in minor carpentry and repair work; Maintain machinery, equipment, and tools by cleaning, lubricating, greasing, and oiling, to ensure optimum working order; Applies paint, varnish, and stain to all types of surfaces in order to protect and beautify surfaces using appropriate tools and equipment; and Performs related duties as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values: Communicates and demonstrates the ethics and values of the Court Facilities Department and the Trial Court. Mission: Understands, upholds, and communicates the Trial Court and Court Facilities Department missions. Applied Knowledge: Understands standard facility management methods, codes, and operational best practices. Problem Solving: Accurately assesses maintenance problems of a routine nature and initiates corrective action. Continuous Learning: Demonstrates a commitment to continuously improve himself or herself through training and making use of new methods and equipment. Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. Customer Service: Contributes to a departmental environment emphasizing conduct that is courteous and professional toward both Trial Court employees and the public. Collaboration: Works with others cooperatively, and demonstrates teamwork, contributing to a work environment that focuses on shared goals. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Maintenance Technician: Junior Maintenance Technician Requirements: A high school diploma or equivalent. Graduation from a vocational technical school or technical school training in building repair and/or maintenance related courses preferred. Knowledge in a variety of trade areas common to the field of building maintenance and basic construction skills; Knowledge of the use and operation of hand tools, power tools, and equipment; Ability to lift and carry heavy objects; Ability to climb and work on scaffolds and ladders; Physical stamina and endurance; Additional Requirements for Maintenance Technician II: A minimum of two years’ experience working at the entry level; A demonstration of competence and expertise in an area of specialization consistent with licensed and unlicensed trades utilized by the Court Facilities Bureau; The acquisition of a trade or technical license where applicable is preferred; Ability to give direction and instruction to less senior staff; Closing Date/Time: 2024-12-12

Title: Custodian - Palmer District Court Pay Grade: Grade 6 Starting Pay: $ 39,221.67 Departmental Mission Statement: The Facilities Management and Capital Planning department provides for the management and maintenance of 62 state-owned courthouses, and 42 leased facilities located in ten counties of the Commonwealth. The Department is committed to administering effective property management, facility operations, facility renewal, and the delivery of quality customer service in support of the administration of justice throughout the Commonwealth. Notes: The hour for this position is 3PM - 11PM. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. This position may be considered essential personnel in certain emergencies and may be required to work outside of regularly scheduled hours, including staying late or coming in early. Position Summary: This series is responsible for performing a variety of duties related to cleaning and the up keeping of orderly conditions of courthouse premises and is responsible for providing custodial and janitorial services. The higher level requires the performance of increasingly more responsible and varied work which requires greater knowledge of cleaning chemicals, surface types, the utilization of power/mechanized cleaning equipment, and providing direction to less senior staff. Employees are hired at the entry level position and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles. ORGANIZATIONAL LEVELS: Custodian I - This is the entry level position title within this series. Employees at this level are expected to clean and keep courthouse premises in an orderly condition by providing custodial and janitorial services. Custodian II - This is the second level position title within this series. Employees at this level are expected to have a complete knowledge of cleaning chemicals, industrial cleaning methods, and the utilization of automatic cleaning equipment. Employees are also expected to function as a lead person on project work and perform small motor/equipment repairs. SUPERVISION RECEIVED: Receives immediate supervision in performing structured but not always routine work. Limited discretion is required. Duties: Custodian I Duties: • Keeps a building in clean and orderly condition by performing a combination of activities including cleaning assigned areas. • Maintains the cleanliness and appearance of floors by sweeping, mopping, and vacuuming. • Washes interior surfaces of buildings such as walls, ceilings, windows, etc. using appropriate supplies and equipment. • Empties waste receptacles and disposes of refuse. • Dusts and polishes furniture. • Performs related duties such as loading and unloading equipment and supplies from vehicles, moving furniture in rooms for special functions or meetings. • Performs outside duties such as washing windows, sweeping walks, shoveling snow, and picking up trash. • Performs related duties as required. Custodian II Additional Duties: • Utilizes advanced custodial equipment such as automatic cleaning equipment, snow blowers, and lawn mowers. • Complete knowledge of cleaning chemicals, surface types, industrial cleaning methods, etc; • Performs minor repairs to building. • Performs small motor/equipment repairs. • Functions as lead person on project work. • Performs related duties as required. Job Competencies: • Ethics and Values: Communicates and demonstrates the ethics and values of the Court Facilities Department and the Trial Court. • Mission: Understands, upholds, and communicates the Trial Court and Court Facilities Department missions. • Applied Knowledge: Understands standard facility management methods, codes, and operational best practices. • Problem Solving: Accurately assesses custodial problems of a routine nature and initiates corrective action. • Continuous Learning: Demonstrates a commitment to continuously improve himself or herself through training and making use of new methods and equipment. • Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. • Customer Service: Contributes to a departmental environment emphasizing conduct that is courteous and professional toward both Trial Court employees and the public. • Collaboration: Works with others cooperatively, and demonstrates teamwork, contributing to a work environment that focuses on shared goals. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Custodian I Custodian I Requirements: • One to three years’ experience in basic custodial / janitorial duties. • Ability to perform physical labor and follow oral and written instructions. • Knowledge of methods followed in building custodial work. • Knowledge of types and uses of materials, tools, and equipment used in building custodial work. • Physical stamina and endurance. Custodian II Additional Requirements: • At least two years’ experience as at the entry level position, working with automatic cleaning equipment and industrial cleaning methods. • Ability to perform physical labor and follow oral and written instructions. • Knowledge of methods followed in building custodial work. • Knowledge of types and uses of materials, tools, and equipment used in building custodial work. • Ability to give direction and instruction to less senior staff. Closing Date/Time: 2024-12-12

Title: Case Specialist - Barnstable Superior Court Pay Grade: Grade 7-10 Starting Pay: $44,865.27 Departmental Mission Statement: The Superior Court, the trial court of general jurisdiction for the Commonwealth of Massachusetts, is committed to delivering high quality justice in a timely and fair manner in accordance with the rule of law. ORGANIZATIONAL PROFILE : https://www.mass.gov/orgs/superior-court Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS : This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Specialist I Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling, and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher-level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements : • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements : • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements : • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements : • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-12-12

Title: Assistant Clerk Magistrate - Salem District Court Pay Grade: Assistant Clerk Magistrate Starting Pay: $134,389.69 Departmental Mission Statement: As a gateway to justice in the Commonwealth of Massachusetts, the District Court is dedicated to the administration of justice in a fair, impartial, and timely manner in accordance with the rule of law. In fulfilling this role, the District Court shall provide the communities it serves with an environment that is safe, accessible, and respectful to all. The District Court shall conduct its business with integrity, competence, and a commitment to excellence in order to promote public trust and confidence in the judicial system. Organizational Profile : https://www.mass.gov/orgs/district-court Notes: Civil background and/or experience preferred. This position is designated as management position and is covered by the Trial Court Personnel Policies and Procedures Manual. Position Summary: This position involves responsible legal work and supervisory responsibilities. The employees in this position assist the Clerk of Court in performing administrative duties as set forth in state statutes and court rules. Administrative responsibilities include the preparation and maintenance of all court papers and records and performance of administrative tasks to ensure that cases move rapidly and smoothly to a determination by the court. Work is performed under the direction of the Clerk or First Assistant Clerk. Supervision is exercised over support personnel within the Clerk-Magistrate's Office. Duties: Any one position may not include all of the duties and responsibilities listed below nor do the listed examples include all tasks which may be found in these positions. • Receives applications for criminal complaints and reviews them for probable cause. • Reviews applications for search warrants filed by police and others and determines whether such warrants may issue. • Conducts hearings and determines whether criminal complaints and/or arrest warrants may issue, determines appeals from civil motor vehicle citations, municipal by-law violations and environmental citations. • Conducts trials of small claims and makes judgments of the same. In the absence of a justice, arraigns defendants, determines questions of bail, and conducts preliminary probation violation hearings. • Calls the list of cases scheduled before a justice and makes the official record of the proceedings. • Reviews filings from attorneys and Pro Se litigants and informs them on court procedure. • Arranges for hearings and notifies counsel. • Certifies and transmits official copies of court records as required. • Issues process as required by the court or prescribed by statutes and rules of court. • Receives, examines, and reviews all filings and has responsibility to ensure they comply with rules of court, and to establish their suitability for filing. • Maintains electronic and written indexes of cases entered. • Supervises the receipt, recording and disbursements of fees and money by the court. • Distributes and implements changes in court rules and office procedure. • Administers hearings inside and outside of court where no judge is present. • Performs related work as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values Communicates and demonstrates the ethics and values of the Trial Court. Mission Driven Employees are fully committed to fulfilling the Trial Court and associated Departmental missions. Professional Development Employees are committed to participating in ongoing Trial Court training and educational offerings to advance their professional development. Managers are equally committed to affording those opportunities to those they supervise as scheduling permits. Customer Service Conducts oneself in a courteous and professional manner towards both Trial Court employees and the public. Applied Knowledge Demonstrates an ability to coordinate, distribute and administer State Contracts, State Price Agreements, Trial Court Contracts, and other statewide specialty items. Commitment to Diversity Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. Collaboration Works with others cooperatively, and promotes teamwork, contributing to a work environment that focuses on shared departmental goals. Problem Solving Accurately assesses fiscal problems in the Trial Court and recommends and facilitates appropriate solutions. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Assistant Clerk: A bachelor’s degree and knowledge, skills and abilities acquired through 6 or more years of relevant work experience in criminal justice, public administration or business administration including supervisory experience; or an equivalent combination of higher education and relevant experience equal to 10 years total. OR A law degree or a graduate degree in a relevant field (for example: criminal justice, public administration, or business administration); and knowledge, skills and abilities acquired through 2 or more years of relevant work experience. Closing Date/Time: 2024-12-12

Title: Assistant Clerk Magistrate - Worcester Superior Court Pay Grade: Statutory Starting Pay: $134,389.69 Departmental Mission Statement: The Superior Court, the trial court of general jurisdiction for the Commonwealth of Massachusetts, is committed to delivering high quality justice in a timely and fair manner in accordance with the rule of law. ORGANIZATIONAL PROFILE : https://www.mass.gov/orgs/superior-court Notes: This position is designated as management position and is covered by the Trial Court Personnel Policies and Procedures Manual. Position Summary: This position involves responsible legal work and supervisory responsibilities. • The employees in this position assist the Clerk of Court in performing administrative duties as set forth in state statutes and court rules. • Administrative responsibilities include the preparation and maintenance of all court papers and records and performance of administrative tasks to ensure that cases move rapidly and smoothly to a determination by the court. • Work is performed under the direction of the Clerk or First Assistant Clerk. • Supervision is exercised over support personnel within the Clerk-Magistrate's Office. Duties: (Any one position may not include all of the duties listed below nor do the listed examples include all tasks which may be found in these positions.) • Assists judge with general management and operation of session and provides continuity on case management. • Responsible for calendaring and regulating movement of cases pursuant to time standards and relevant tracking orders. • Maintains docket record of events and schedules on automated case management system. • Schedules and attends hearings, conferences, and trials and notifies counsel and others. • Records and maintains complete and accurate minutes of all orders, judgments, or directions of the court. • Assists judge with empanelment of jurors, the trial, and the taking and affirmation of verdict. • Administers oaths as required. • Marks, receives, and appropriately maintains exhibits in jury and jury waived proceedings. • Assists judge with conducting telephone and video conferences. • Prepares judgments and other orders at direction of judge. • Responds to attorney and pro se inquiries regarding scheduling and other matters. • Maintains, prepares, and organizes case files. • Organizes and collects papers and files for motion hearings and other conferences. • Monitors and maintains electronic recordation of court proceedings as required. • Receives and examines all papers, exhibits, briefs, and transcripts from court-related matters to establish suitability for initial filing including compliance with rules of court. • Provides assistance at the counter, including answering questions from the public and from attorneys on court procedure. • Assembles, certifies, and transmits copies of records when properly requested by other courts and parties. • Issues process as required by the court. • Accepts and records all fees, bail, and other monies received. • Attends hearings held outside the courtroom (e.g., in hospitals when medical authorities seek the court's permission to perform necessary medical procedures). • Exercise’s supervision over support personnel in the Clerk's Office as appropriate. • Participates in educational seminars and programs. •Receives documents such as letters or pro se petitions from prisoners, communicates with them at the direction of the court and draws orders appointing counsel at the direction of the court. •Performs related work as required. Job Competencies: Thorough knowledge of state statutes, case law and court rules which prescribe the powers and duties of the Clerk-Magistrate and ability to interpret and apply them to the administrative procedures of the office. • Thorough knowledge of court procedure, legal documents, laws, and legal factors pertaining to the court. • Thorough knowledge of the organization, functions, jurisdiction, and authority of the court. • Knowledge of and ability to use computer software such as MS Office, including word processing, spreadsheets, data bases, and PowerPoint. • Ability to maintain complex and accurate court records. • Ability to plan and supervise the work of others. • Good communication skills and the ability to maintain effective working relationships with court officials, attorneys, subordinate employees, government agencies and the general public. Minimum Requirements: A Bachelor’s Degree; and knowledge, skills and abilities acquired through 6 or more years of relevant work experience in criminal justice, public administration or business administration including supervisory experience; or an equivalent combination of higher education and relevant experience equal to 10 years total; OR A law degree or a graduate degree in a relevant field (for example: criminal justice, public administration or business administration); and knowledge, skills and abilities acquired through 2 or more years of relevant work experience; Closing Date/Time: 2024-12-12

Title: Law Clerk - Land Court Pay Grade: 16 Starting Pay: $73,722.23/Yr. Departmental Mission Statement: The Land Court’s mission is to provide an accessible forum where specialized expertise is applied to resolve disputes involving the ownership, development, and use of real property throughout the Commonwealth. The judges and staff are committed to serving the public and the real estate and trial bars in a respectful, efficient manner by issuing decisions that are equitable and legally well-reasoned, and by providing readily available, reliable guidance to property owners and registries of deeds regarding registered land transactions. LAND COURT ORGANIZATIONAL PROFILE: Notes: This clerkship begins on August 18, 2025 - August 28, 2026 . This is a 1-year position. PLEASE NOTE: ( Applicants must upload a resume in PDF format please) along witha writing sample, and transcript to their profile in the applicant tracking system. Please do NOT send references or letters of recommendation at this time to the Trial Court. Position Summary: The law clerk position is responsible for performing legal research and writing assignments to assist the Justices of the Land Court Department of the Massachusetts Trial Court, for a one-year term with the possibility of a second year. The Land Court, located at 3 Pemberton Square, is a trial court of special jurisdiction, and provides an unparalleled opportunity for significant research and writing experience, observation of courtroom practice, and working closely with one or more justices for the duration of the clerkship. Land Court clerkships are particularly rewarding to those with interests in land use and real property law, and candidates who demonstrate such interests and experience are strongly encouraged to apply. Duties: Land use cases involving zoning and subdivision law comprise a substantial portion of the Land Court’s docket. The remainder of the Court’s docket includes cases involving title or boundary disputes, and other aspects of real property law. The Land Court’s jurisdiction extends to the entire Commonwealth. While the justices of the Land Court sit primarily in Boston, they also sit elsewhere in Massachusetts to conduct trials and motion sessions. Trials in the Land Court are without juries. Law clerks work closely with the justices on all aspects of the Court’s proceedings. Duties include attending and assisting with court sessions, performing legal research, preparing memoranda on cases and legal issues, and drafting decisions and orders. Topics of research include not only substantive questions of law, but also questions involving rules of civil procedure and evidentiary issues. Land Court law clerks emerge with a solid grounding in general civil courtroom practice. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Law Clerk: Juris Doctor degree from an accredited law school, as of the start of the clerkship. Excellent legal writing and communication skills. Excellent legal research and analytical skills, using both online and book resources. High professional and ethical standards. Proficiency in the use of personal computers, including word processing programs such as Microsoft Word, and legal research services such as Fastcase, Lexis, or Westlaw. Demonstrated ability to follow written and oral instructions. Demonstrated ability to manage, prioritize, and complete simultaneous assignments. Demonstrated ability to work well independently while maintaining productivity and demonstrating good judgment. Demonstrated ability to meet deadlines and otherwise complete assignments in a timely manner. Demonstrated ability to work well with others in a professional setting, including judges, managers, court staff, and other law clerks. Genuine commitment to serving the full term of the clerkship. Massachusetts residency is not required at the time of application, but law clerks must reside in Massachusetts at the commencement and throughout the duration of the clerkship. Additional preferred qualifications include: Membership in the Massachusetts Bar. Substantial legal research and writing experience, including prior experience as a judicial intern, volunteer, fellow or clerk for a state or federal court;or other legal experience in the fields of real estate and land use. Closing Date/Time: 2024-12-12

Title: Data Analyst - Office of Jury Commissioner Pay Grade: Grade 15 Starting Pay: $68,235.13 Departmental Mission Statement: The core mission of the Office of Jury Commissioner (OJC) is to provide randomly-selected pools of eligible jurors, representative of the community from which they are drawn, to each of the jury courts of the Commonwealth of Massachusetts, in accordance with the needs of those courts and the direction of the Trial Court. The OJC is committed to educating the public on the value and responsibility of serving as a juror, and to providing courteous, professional service to the public and the courts. ORGANIZATIONAL PROFILE : http://www.mass.gov/courts/jury/index2.htm Notes: Position Summary: Working within the Office of Jury Commissioner, the Data Analyst coordinates the collection and analysis of organizational data for use in process analysis and optimization. Presents findings in regular reports and presentations for use in leadership decision-making. Conducts research, as needed, and applies data to design new standards for optimizing efficiency of operations. Responds to customized requests for data compilation and analysis. Supervision Received: Works under the direction of the Network and Information Services Manager. Duties: Manages departmental data for reporting and quarterly metrics; Create and maintain dashboards highlighting key performance indicators; Collects, organizes, analyzes, writes, and distributes periodic data reports; Produces regularly distributed standard internal and external statistical reports quarterly and annually; Presents and distributes data findings to stakeholders as necessary; Reviews internal databases and external sources to complete statistical calculations; Builds out and prepares statewide statistical data reports on demand for information dissemination and other uses; Performs or assists with special projects and writes reports as requested; Performs research for specific programs and court initiatives; and Performs other duties as required. Job Competencies: Ethics and Values : Communicates and demonstrates the ethics and values of the Trial Court. Mission Driven : Employees are fully committed to fulfilling the Trial Court and associated Departmental missions. Professional Development : Employees are committed to participating in ongoing Trial Court training and educational offerings to advance their professional development. Managers are equally committed to affording those opportunities to those they supervise as scheduling permits. Customer Service : Conducts oneself in a courteous and professional manner towards both Trial Court employees and the public. Applied Knowledge : Ability to communicate and present data and research findings such as graphs, tables, and technical briefs. Problem Solving : Ability to successfully address research issues, draw conclusions and make recommendations based on the research and policy analysis results. Commitment to Diversity : Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. Collaboration : Works with others cooperatively, and promotes teamwork, contributing to a work environment that focuses on shared departmental goals. Minimum Requirements: Education and Experience : • Bachelor's Degree from an accredited college or university (statistics-oriented degree is preferred) • Two (2) years of related work experience • Equivalent combinations of education and experience will be considered for meeting minimum qualifications Knowledge, Skills, and Abilities : • Jury and court system processes and procedures preferred, but not required • Data analysis and related mathematical and statistical principles • Research design methodology • Systems operational procedures, including planning, management, and data analysis techniques • Excel and other statistical reporting software • PowerPoint • Familiarity with programs such as Oracle and Tableau preferred, but not required • Attention to detail • Organization and prioritization • Complex problem solving • Verbal and written communication, including technical writing and communication • Training • Public speaking • Assimilate statistical information, identify and analyze trends, and track large volumes of numerical data • Recognize data anomalies • Interact with the public • Communicate clearly and persuasively with top management • Handle multiple projects simultaneously • Set and meet deadlines Closing Date/Time: 2024-12-12

Title: Telephone Scheduler - Office of Jury Commissioner Pay Grade: Grade 10 Starting Pay: $48,632.20 Departmental Mission Statement: The core mission of the Office of Jury Commissioner (OJC) is to provide randomly selected pools of eligible jurors, representative of the community from which they are drawn, to each of the jury courts of the Commonwealth of Massachusetts, in accordance with the needs of those courts and the direction of the Trial Court. The OJC is committed to educating the public on the value and responsibility of serving as a juror, and to providing courteous, professional service to the public and the courts. Notes: Employment is contingent upon passage of a criminal record check. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: Working within the Office of the Jury Commissioner (OJC), the Telephone Scheduler is responsible for answering or referring all telephone inquiries pertaining to juror service matters, using a centralized, automated on-line computer system. The Telephone Scheduler assists callers by providing information and assisting with any necessary adjustments to jurors' terms of service. The Telephone Scheduler assists other telephone schedulers and OJC personnel as needed and may assist with Legal Department calls and administrative projects. The position title above the entry level performs more complex and varied work. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position title within this series consistent with the specifications of the higher-level position title. The position title reverts to the entry level when there is a vacancy. The OJC offers remote work and hybrid work schedules for all employees, in appropriate cases and subject to the needs of the office. This is a union position. Telephone Scheduler I - This is the entry level position title within this series. Employees are expected to perform the full range of entry level duties for this series. Telephone Scheduler II - This is the second level position title within this series. Employees are expected to perform higher level duties which require more knowledge of policies and procedures and to exercise more independent judgment. Duties: Telephone Scheduler I Duties : Working under the direction of the Call Room Supervisor and the supervision of the Operations Manager, the Telephone Scheduler I: Receives and responds to telephone and mail inquiries from jurors in a courteous, efficient, and professional manner. Implements scheduling and other changes on matters pertaining to juror service in response to telephone requests, using the computerized, on-line jury system. Implements changes on matters pertaining to juror service manually in response to mailed requests. Uses a web application to access OJC images to review archived document images. Reschedules or otherwise handles delinquent jurors in response to telephone and mail inquiries. Routes business phone calls to appropriate staff persons. Backs up Administrative Secretaries, Data Entry personnel, Operations Coordinator, and other OJC personnel as required. Assists with special projects as required. Performs related duties as required. Telephone Scheduler II Duties : Working under the direction of the Call Room Supervisor and the supervision of the Operations Manager, the Telephone Scheduler II: Evaluates requests for permanent disqualification and makes recommendations. Handles more difficult calls involving sensitive issues. Provides a variety of clerical and administrative assistance to other departments as necessary. Assists in the training of new employees and serves as a lead person, answering questions and providing technical advice. Performs special projects as required. Performs all of the duties of the lower level as required. Performs related duties as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values Communicates and demonstrates the ethics and values of the Trial Court. Mission Understands, upholds, and communicates the Trial Court missions. Applied Knowledge Understands research, information services operations, specialized tools, applications, and software, with some understanding of the various court departments and divisions. Problem Solving Ability to successfully address data issues, draw conclusions, and make recommendations. Customer Service Conducts oneself in a courteous and professional manner towards both Trial Court employees and the public. Performance Measurement Understands the value and importance of performance measures as a basis for both individual and departmental assessments. Commitment to Diversity Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied economic and cultural backgrounds. Collaboration Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals. Continuous Learning Demonstrates a commitment to continuously improving himself or herself through professional development. Minimum Requirements: Telephone Scheduler I Requirements : High School Diploma and Customer Service Experience preferably within a Call Center, or an equivalent combination of education and experience. Knowledge of and ability to use personal computers and basic software. Knowledge of and ability to use automated telephone equipment. Knowledge of grammar, spelling, and punctuation. Ability to communicate professionally and efficiently with members of the public, the Trial Court, and others. Excellent telephone etiquette. Telephone Scheduler II Requirements : Two years of experience as a Telephone Scheduler I Considerable knowledge of on-line system technology. Considerable knowledge of court and jury system policies and procedures. Demonstrated ability to provide excellent customer service and to respond to more difficult calls. Closing Date/Time: 2024-12-12

Title: Maintenance Technician - Peabody Pay Grade: Grade 9 Starting Pay: $ 45,943.50 Departmental Mission Statement: The Facilities Management and Capital Planning department provides for the management and maintenance of 62 state-owned courthouses, and 42 leased facilities located in ten counties of the Commonwealth. The Department is committed to administering effective property management, facility operations, facility renewal, and the delivery of quality customer service in support of the administration of justice throughout the Commonwealth. Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. This position may be considered essential personnel in certain emergencies and may be required to work outside of regularly scheduled hours, including staying late or coming in early. The hours for this position is 6:00am-2:00pm. Position Summary: This series is responsible for assisting in a range of skilled trades duties for both licensed and unlicensed trades. The duties focus on the application of complex materials and compounds consistent with general contracting work. Other duties include providing assistance in repairing, installing and testing various types of systems and equipment. A classification above the entry level requires the performance of increasingly more responsible and complex work which requires advanced skill and experience. Employees are appointed at the entry level and are eligible for reclassification to the higher grade within this series consistent with the requirements in the job description. The position title reverts to the entry level of this series when there is a vacancy. Supervision Received: Receives moderate supervision from the Facilities Supervisor in performing structured but not always routine work; Moderate judgment is required. Organizational Levels: Maintenance Technician I - This is the entry level position title within this series. Employees at this level are expected to perform minor repairs and improvements in a variety of trades under the direction of a building or maintenance supervisor. Maintenance Technician II - This is the second level position title within this series. Employees at this level are expected begin to develop a trade of expertise utilized by the Court Facilities Bureau and have the ability to work independently in the performance of standard maintenance and repairs. Duties: Maintenance Technician I Duties: The following list of major duties represents a composite list of typical duties performed by individuals in this position. Specific duties performed by an incumbent will vary depending upon the Division and the department within the Division: Assists in servicing and replacing minor plumbing fixtures; Performs minor electrical work not requiring a licensed electrician such as replacing light bulbs and fuses; Assists in minor carpentry and repair work; Maintain machinery, equipment, and tools by cleaning, lubricating, greasing, and oiling, to ensure optimum working order; Applies paint, varnish, and stain to all types of surfaces in order to protect and beautify surfaces using appropriate tools and equipment; and Performs related duties as required. Maintenance Technician II Duties: Performs preventive maintenance and makes repairs to heating, ventilating, air conditioning equipment according to instructions such as replacing belts on motors, changing filters, bearings, etc; Maintains and makes routine repairs to electrically powered equipment and appliances according to instruction from senior technicians and equipment service manuals; Apply carpentry techniques and using carpentry tools to construct, alter, repair, and/or install walls, stairs, floors, ceiling, windows, doors, roofs, gutters, and locks; Perform structural repair, alterations, or improvement work such as preparing surfaces for plaster or cement work; studding, wiring, and plastering walls. Install glass in doors and windows; All duties covered under Maintenance Technician I; and Performs related duties as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values Communicates and demonstrates the ethics and values of the Court Facilities Department and the Trial Court. Mission Understands, upholds, and communicates the Trial Court and Court Facilities Department missions. Applied Knowledge Understands standard facility management methods, codes, and operational best practices. Problem Solving Accurately assesses maintenance problems of a routine nature and initiates corrective action. Continuous Learning Demonstrates a commitment to continuously improve himself or herself through training and making use of new methods and equipment. Commitment to Diversity Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. Customer Service Contributes to a departmental environment emphasizing conduct that is courteous and professional toward both Trial Court employees and the public. Collaboration Works with others cooperatively, and demonstrates teamwork, contributing to a work environment that focuses on shared goals. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Maintenance Technician: Maintenance Technician I Requirements: A high school diploma or equivalent and at least one year of professional work experience performing general building repair and maintenance; Note: Graduation from a vocational school with a trade or technical concentration will serve as a substitute for the 1 year of required work experience; Knowledge in a variety of trade areas common to the field of building maintenance; Knowledge of the use and operation of hand tools, power tools, and equipment; Ability to lift and carry heavy objects; Ability to climb and work on scaffolds and ladders; Physical stamina and endurance; Additional Requirements for Maintenance Technician II: A minimum of two years’ experience working at the entry level; A demonstration of competence and expertise in an area of specialization consistent with licensed and unlicensed trades utilized by the Court Facilities Bureau; The acquisition of a trade or technical license where applicable is preferred; Ability to give direction and instruction to less senior staff; Closing Date/Time: 2024-12-12

Title: Field Support Technician - JISD Pay Grade:Grade 17 Starting Pay: $ 79,771.83 Departmental Mission Statement: Enhance access to justice through the effective use of technology. Partner with Judges and all Court Staff to use technology to speed the delivery of justice. Build a culture that values transparency, collaboration, inclusivity and continuous improvement. Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. First consideration will be given to those applicants that apply within the first 14days. This position will be responsible for providing technical support throughout the Commonwealth of Massachusetts and reports out of the Boston office. Successful candidates will need to travel to court locations using a court-provided vehicle on regular basis. Position Summary: As a staff member of the Judicial Information Services Department (JISD) of the Trial Court, the Field Support Technician has the responsibility for providing on-site technical support to judges, court staff, and others in resolving user problems or issues. The Field Support Technician maintains, analyzes, troubleshoots, and repairs computer systems, hardware, software, and computer peripherals. The position also documents, maintains, upgrades, or replaces hardware and software systems and assists in asset management. Supervision Received: Reports to the JIS Deputy Director for Support Services or that person's management designee and receives direction in performing duties in accordance with established guidelines Duties: • Installs, configures, and upgrades operating systems and software, using standard business and administrative packages; may modify specific applications for use in operational departments. • Installs, assembles, and configures computers, monitors, network infrastructure and peripherals, such as printers, scanners, and related hardware; pulls cables and rewires or directs the rewiring of cables as required for new installations and office reconfiguration. • Troubleshoots problems with computer systems, including troubleshooting hardware and software, e-mail, network, and peripheral equipment problems; makes repairs and corrections where required. • Acts as a technical resource in assisting users to resolve problems with equipment and data; staffs a centralized help desk to facilitate exchange of information and advice; implements solutions or notifies outsource providers as required. • Makes hardware and software acquisition recommendations including helping users assess needs and providing justification for equipment and services. • Assists in instructing Trial Court personnel in the use of standard business and administrative software, including word processing, spreadsheets, and database management; provides instruction or written documentation where required. • Assists with the planning, design, research, and acquisition of new or upgraded hardware and software systems; maintains current knowledge of hardware, software and network technology and recommends modifications as necessary. • Works with the Fiscal Department to assist in effective Information Technology asset management. Performs related duties as required. Job Competencies: All applicants must be able, through the interview process, to prove efficiency in the following areas: Ethics and Values Communicates and demonstrates the ethics and values of the Judicial Branch. Mission Understands, upholds, and communicates the Judicial Branch and Information Services missions. Applied Knowledge Understands information services operations, computer hardware and software, with some understanding of the various court departments and divisions. Continuous Learning Demonstrates a commitment to continuously improve their knowledge of fast-changing computer programs, hardware and software through professional development. Commitment to Diversity Promotes an environment of diversity through understanding, respect, and positive communication with persons of varies racial, ethnic, economic and cultural backgrounds. Customer Service Conducts oneself in a courteous and professional manner when assisting all employees of the Judiciary, regardless of their position in the Judiciary. Collaboration Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals. Problem Solving Accurately assesses workplace problems in TCIS and recommends and facilitates appropriate solutions. Minimum Requirements: These are the minimum requirements necessary to be considered for the position of Field Support Technician: Education and Experience: • Equivalent to completion of two years of college-level coursework in computer science, information technology or a related field and two years of general computer installation, maintenance, and repair experience; or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job as listed above. • Knowledge of: Computer hardware, software, and peripherals such as PC's, laptops, tablets, mobile devices, servers, cabling, network systems, and printers; procedures for installing, configuring, upgrading, troubleshooting, and repairing applicable software, hardware, and peripherals; principles, practices, hardware, and software related to the establishment and maintenance of LAN's and WAN's and techniques for explaining technical concepts and procedures to non-technical users. • Skill in: Installing, configuring and upgrading operations systems and software, using primarily standard financial, business and administrative application practices; installing, configuring, assembling and repairing computers, monitors, network infrastructure and peripherals such as printers and related hardware; troubleshooting and solving hardware and software problems; instructing users on new or upgraded computer applications and hardware; using initiative and independent judgment within established guidelines and procedures; imaging software such as Ghost; organizing own work, setting priorities and meeting critical time deadlines; and, communicating effectively with co-workers, subordinates, superiors, the general public, representatives of public and private organizations and others sufficient to exchange or convey information. • Ability to analyze technical problems and to develop feasible solutions; • Must be able to physically lift and move computers, printers, and associated hardware. Closing Date/Time: 2024-12-12

Title: Senior Maintenance Technician- Salem Pay Grade: Grade 13 Starting Pay: $54,593.18/Yr. Departmental Mission Statement: The Facilities Management Department of Trial Court provides for the management and maintenance of 63 state-owned courthouses located in ten counties of the Commonwealth. The Department is committed to administering effective property management, and for ensuring the delivery of quality services necessary for the efficient and reliable operation of all of the facilities which it maintains. FACILITES MANAGEMENT & CAPITAL PLANNING ORGANIZATIONAL PROFILE: Notes: Candidate must be licensed as an Electrician, HVAC or a Plumber. The hours for this position is 6am-2pm. This position may be considered essential personnel in certain emergencies and may be required to work outside of regularly scheduled hours, including staying late or coming in early. This position may have occasional travel. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing the full range of skilled trade position duties for both licensed and unlicensed trades. Typical duties include repairing, installing and testing various types of systems and equipment. These positions may also frequently include the application of complex materials and compounds consistent with general contracting work. The title above the entry level requires the performance of increasingly more responsible and varied work which requires advanced skill and experience with regard to the various licensed and unlicensed trades. Employees are appointed at the entry level position title and are eligible for reclassification to a higher level position within this series consistent with the specifications for the higher level position title. The position title reverts to the entry level of this series when there is a vacancy. SUPERVISION RECEIVED: Reports to a Facilities Supervisor performing structured but not always routine work; Moderate judgment is required. Senior Maintenance Tech I (13) - This is the entry level position within this series. Employees at this level are expected to perform plumbing, electrical, carpentry, HVAC, painting, and other trades and technical work in their area of expertise. Employees are expected to have an established area specialization developed through training and experience and can work independently. Senior Maintenance Tech II (14) - This is the second level within the series. These employees are generally involved in projects of a larger scope and complexity consistent with experience and training. The Senior Maintenance Tech II engages in more complex project assignments and has a higher degree of contact with court officials. Senior Maintenance Tech IIs take lead roles in the completion of projects. Employees are required to work a minimum of three years as a Senior Maintenance Tech I before being eligible to reclassify to the higher level. Senior Maintenance Tech II positions also require the employee to hold a trade or technical license if applicable in their area of specialization prior to applying for reclassification. Senior Maintenance Technician Duties: The following list of major duties represents a composite list of typical duties performed by individuals in various areas of specialization. Specific duties performed by an incumbent will vary depending upon the Division, designated assignment, and level of the employee. All positions may perform related duties as required. Carpenter Maintains buildings and related structures applying carpentry techniques and using carpentry tools to construct, alter, repair and/or install walls, stairs, floors, ceilings, windows, doors, roofs, gutters, locks, air-conditioners, handicapped chair rails and ramps, shelving, etc. Inspect buildings needing carpentry repair or alterations, estimates job duration and the cost and/or quantities of labor and materials needed to complete the job. Interprets and/or draws up sketches, patterns, blueprints, instructions and/or layouts of work to be done. Perform structural repair, alteration or improvement work such as lowering ceilings and paneling rooms; preparing surfaces for plaster or cement work; studding, wiring and plastering walls and cracks in floors or around windows; taping joints on sheetrock; and pre-cementing and/or replacing formica tops. Confers with various department heads or managers regarding handling of emergencies, the feasibility of performing repair or alterations and the scheduling of work. Performs related work such as framing pictures; making window and door screens; drilling holes in signs; ordering materials and supplies and cleaning; and sharpening and tempering various tools and equipment. Electrician Tests, repairs, installs and /or maintains various types of electrical systems and equipment by operating the appropriate equipment and tools to ensure proper maintenance and functioning of necessary equipment. Troubleshoots electrical and related equipment using necessary electrical equipment and by reading schematics, diagrams and outlines to identify and correct operational problems. Maintain an adequate inventory of equipment and materials. Elevator Repairperson The following list of major duties represents a composite list of typical duties performed by individuals in this position. Specific duties performed by an incumbent will vary depending upon the Division and the department within the Division. Inspects and tests elevators and related machinery to ensure that they meet legal operating requirements. Review plans and specifications for proposed installations or alterations of elevators and related machinery. Test elevators to ensure the receipt of certificates of inspections. Provide technical assistance by responding orally or in writing to inquiries. Perform periodic inspections in compliance with public safety requirements. Coordinates and schedules inspections with other agencies and contractors maintaining personal logs, compiles statistical data and represents the agency at hearing or meetings. HVAC Technician Installs, repairs, alters and maintains existing heating, venting and air conditioning (HVAC) equipment and systems. Troubleshoots HVAC equipment and systems. Run standard tests to determine whether finished work meets specifications. Inspect facility to determine the need for maintenance and repair to HVAC equipment. Establish priorities and make recommendations concerning work activities. Locksmith Install lock devices in doors, desks, office equipment and other units. Repairs and/or overhauls locking devices such as mortise, rim, key-in-the knob locks, dead bolt, office equipment, padlocks and emergency exit locks by repairing for replacing worn tumblers, springs or other parts of locking devices; by making alterations to locking mechanisms and units; and/or by replacing escutcheons and face plates on doors to change the size of existing holes to assure correct Fitchburg District Court. Repairs and/or installs locks containing dual locking capabilities by reworking locking devices designed to work in conjunction with other components and equipment to form a complete security or surveillance system. Changes lock combinations by inserting new or repaired tumblers into locks in order to increase security. Mason/Plasterer Lays brick, stone and cement blocks using a variety of hand and power tools such as brick or napping hammer, brick or shill saw, pick, chisel and hammer to build, alter, repair and /or maintain brick and/or concrete surfaces and structures such as sidewalks, partitions, floors, chimneys, etc. Plasters walls and ceilings. Prepare surfaces for plastering or cement work. Pours concrete in molds or forms to make slabs or blocks .Erects and dismantles scaffolding, riggings, and/or ladders. Reads instructions and interprets blueprints and sketches to determine work to be done. Repairs masonry and walls by patching with cement or plaster. Tape joints on sheetrock Perform related duties such as caulking and waterproofing cracks in walls and floors; coring holes through cement or marble floors; cleaning tools and equipment; laying-out cement or marble floors; cleaning tools and equipment; laying-out drop cloths; studding, wiring, and plastering door and window openings, etc. Order materials and supplies. Repair and maintain power tools to ensure proper operation. Painter Applies paints, varnish, and/or stains to all types of surfaces(e.g. wood, metal, plaster, etc.) In order to protect and beautify such surfaces using appropriate utensils and equipment such as paint spraying machines. Prepares surfaces for painting using appropriate tools, equipment and techniques. Selects the types and color of paints, varnish or stain and mixes, blends and prepares the same for proper color match. Erects, repairs, maintains and operates staging, and scaffolding following accepted safety practices in order to gain access to areas needing painting. Estimates length of time, cost and quantities of materials and manpower needed to complete a job. Operates, cleans and maintains hand and power tools, air compressors and painting equipment. Confers with supervisors and department heads regarding the scheduling of work, the handling of emergencies and the feasibility of installing painting equipment and materials in the area in order to ensure that needs of the agency are met expeditiously and at a convenient time. Prepares surfaces for plaster or cement work by taping joints on sheetrock, caulking and waterproofing walls and cracks in floors, etc. by using appropriate tools and equipment. Performs related duties such as preparing various reports; maintaining records and files; setting up signs and barricades; reading instructions on lay-outs; removing and replacing glass; drilling holes in signs; printing letters and signs; laying out drop cloths; and moving office furniture. Based on assignment, may operate road-line painting machines and sand blasting equipment. Read and/or interpret blueprints, sketches, instructions or layouts to understand work to be done. Plumber Install, repairs, and alters steam plumbing systems. Reads and interprets blueprints, sketches, instructions or layouts to understand construction work to be done. Schedules installation, maintenance, and/or repair work by conferring with supervisors and other department personnel to determine location of equipment and appropriate time to complete the project. Estimates length of time, cost of materials and manpower needed to develop a project budget. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values Communicates and demonstrates the ethics and values of the Court Facilities Department and the Trial Court. Mission Understands, upholds, and communicates the Trial Court and Court Facilities Department missions. Applied Knowledge Understands standard facility management methods, codes, and operational best practices. Problem Solving Accurately assesses maintenance problems of a routine nature and initiates corrective action. Continuous Learning Demonstrates a commitment to continuously improve himself or herself through training and making use of new methods and equipment. Commitment to Diversity Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. Customer Service Contributes to a departmental environment emphasizing conduct that is courteous and professional toward both Trial Court employees and the public. Collaboration Works with others cooperatively, and demonstrates teamwork, contributing to a work environment that focuses on shared goals. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Senior Maintenance Technician: A high school diploma or equivalent; and, the following required experience and abilities in one or more of the following skilled trades or areas of specialization: Carpenter: Must have at least four years of full-time experience in carpentry, woodworking or cabinet-making work or a combination of two years' experience and a diploma or certificate from a recognized trade, technical or vocational school at high school level. Knowledge of the principles and techniques of carpentry. Knowledge of the types of building structures. Knowledge of the types of material used in carpentry. Knowledge of the types and uses of safety and/or climbing equipment such as scaffolds, ladders, rigging, etc. Knowledge and skill in the types and uses of small hand held tools such as hammers, saws, screwdrivers, chisels, drills, etc. Knowledge and skill in the types and uses of tools used in carpentry bench work. Knowledge and skill in the types and uses of small measurement devices such as power saws, power drills, power hammers, etc. Electrician: Possession of a current and valid Massachusetts journeyman electrician's license issued by the Board of State Examiners of Electricians. Knowledge of state and local electrical codes. Knowledge of inspection techniques used in the electrical trade. Knowledge of safety practices and precautions observed in the electrical trade. Ability to follow oral and written instructions. Ability to perform arithmetical computations with speed and accuracy. Ability to climb and work from ladders and scaffolds. Elevator Repairperson: Possession of a current and valid License as an Maintenance Man and Repairman issued by the Massachusetts Dept. of Public Safety. Knowledge of the principles of operations of elevators, escalators, and hoisting systems. Knowledge of the methods followed in the repair and maintenance of elevators and related machinery. Knowledge of safety practices and procedures followed in connection with maintenance. Skill in the operation of freight and passenger elevators and related machinery. Ability to understand and apply the laws, rules, regulations, policies, procedures, specifications, standards, and guidelines governing elevators and related machinery. Ability to read and interpret such documents as technical and equipment operation manuals, plans, specifications, blueprints, etc. HVAC Technician: Possession of a current and valid Massachusetts journeyman license in a related field or an equivalent combination of education and experience. Experience in interpreting blueprints and plans, estimating costs for renovations, maintenance/repair of HVAC systems. Experience in the use and operation of power tools and other equipment. Knowledge of the laws, rules, and regulations governing HVAC systems. Knowledge of state building codes. Ability to follow written and oral instructions. Ability to perform arithmetical computations with speed and accuracy. Locksmith: Must have at least four years of full-time experience in locksmithing work or a combination of one year experience and a diploma or certificate from a recognized trade, technical or vocational school at high school level. Knowledge of the methods and techniques used in installing and repair of lock or lock assemblies. Knowledge of the types and uses of small hand tools and uses of precision measuring equipment. Skill in the methods and techniques of making and cutting keys. Ability to exercise discretion in handling confidential information. Ability to maintain accurate records. Ability to follow written and oral instructions. Ability to read and interpret such documents as plans, specifications, blueprints, etc Mason/Plasterer: Must have at least (2) two years of full-time experience as stonemason, marble setter, bricklayer or plaster, or any combination of the required experience. A diploma or certificate from a recognized trade or vocational school, may be substituted for a maximum of one year of experience. Knowledge of standard practices, methods and techniques of masonry. Knowledge of the types and uses of materials used in masonry such as brick, stone, sand, etc. Knowledge of the types and uses of equipment used in masonry such as portable mixers, etc. Knowledge and skill in the types and uses of small hand tools used in masonry such as spades, chisels, trowels, etc. Knowledge of types of masonry bonds. Knowledge of types and uses of safety and/or climbing equipment such as scaffolds, ladders, rigging. Skills in the use of masonry equipment such as portable mixers. Ability to follow written instructions. Ability to read and interpret documents such as plans, blueprints, drawings, etc. Ability to climb and work from ladders and scaffolds. Painter: Must have at least three years of full-time experience in painting work or a combination of two year experience and a diploma or certificate from a recognized trade, technical or vocational school at high school level. Knowledge of the practices and techniques of painting. Knowledge of the types and uses of painting materials such as paint, varnishes, and stains. Knowledge of the types of finishes used in painting. Knowledge of the methods of preparation of wood, metal, glass, plaster, cement, and other materials and surfaces for painting. Knowledge of chemical solvents used to prepare surfaces for painting and cleanup. Ability to climb and work from ladders and scaffolds. Knowledge and skill in the types and uses of painting tools such as brushes, rollers, spray machine guns, etc. Knowledge and skill in the types and uses of small hand held tools and power tools such as chisels, drills, power saws, etc. Knowledge of the properties and characteristics of wood. Knowledge of the practices and techniques of mixing and matching paints. Knowledge of the types and uses of safety or climbing equipment used in painting such as scaffolds and ladders. Skill in applying paints and other finishes by brush, cloth, air gun, etc. Skill in using painting equipment such as hand and power-operated paint chippers, sand blasting equipment, etc. Plumber: Possession of a current and valid Massachusetts journeyman plumber's license issued by the Board of State Examiners of Plumbers and Gas Fitters. Knowledge of laws, rules, and regulations governing plumbing. Ability to follow oral and written instructions. Ability to lift and carry heavy objects. Physical stamina and endurance. Ability to maintain accurate records. Roofer: Must have at least two years of full-time experience in roofing work or a combination of one year experience and a diploma or certificate from a recognized trade, technical or vocational school at high school level. Knowledge of the types and uses of small measurement devices, hand held power tools, and equipment used in roofing. Knowledge of safety practices and procedures followed in roofing. Knowledge of the types and uses of materials used in roofing. Knowledge of the safety practices, methods and techniques of roofing. Skill in the use of small measurement devices, hand held power tools, and equipment used in roofing. Ability to climb and work from ladders and scaffold Closing Date/Time: 2024-12-12

Title: Specialty Court Coordinator - Holyoke District Court/Western MA Veterans Treatment Court and Northampton District Court Drug Court Pay Grade: Grade 16 Starting Pay: $73,722.23 Departmental Mission Statement: The Massachusetts Probation Service is at the center in the delivery of justice in the Trial Court through investigations, community supervision of offenders/litigants, diversion of appropriate offenders from institutional sentences, reduction in crime, mediations, service to victims, and the performance of other appropriate community service functions. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service Notes:This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: The Specialty Court Coordinator will support the operations of the Holyoke District Court Veterans Treatment Court and the Northampton District Court Drug Court. The Coordinator will ensure program effectiveness and success, creating interagency linkages to address clients’ ancillary needs in the areas of medical, housing, employment and vocational skills planning; work with team members from treatment, community supervision, and law enforcement to ensure compliance with the 10 Key Components of Drug Courts; attend and participate in weekly Specialty Court staff meetings and sessions; and perform data collection and reporting. The Coordinator will act as a contact point between the Specialty Courts, treatment and recovery support providers, and any Specialty Court Advisory Boards and Governance Committees as directed by the participating judges. The Coordinator will prepare for weekly Specialty Court staff meetings and sessions, including preparation of the roster and tracking new referrals; will support the running of the Specialty Court session, including obtaining nondisclosure forms from parties and guests; assist with the administration of incentives; organize graduations and prepare orders and other documents necessary for efficient court functioning. The Coordinator will act as a liaison between the Specialty Court and other court departments. The Coordinator will collect and report data for any grants and seek future grant funding in compliance with Trial Court policies. The Coordinator will also collect and report data as required by the Massachusetts Probation Service. The Coordinator will act as liaison with and make referrals to programs with which the Specialty Courts interact. The Coordinator will work closely with the presiding judges and judicial staff, probation officers, and the treatment providers to ensure the efficient functioning of the Specialty Courts. Supervision Received: The Specialty Court Coordinator is an employee of the Probation Department and will operate under the direct supervision of the Chief Probation Officer, First Assistant Chief Probation Officer and Assistant Chief Probation Officers of the two Specialty Courts. The Specialty Court Coordinator will also perform other duties as directed by the Chief Probation Officer and the Specialty Court Judges in accordance with the standards of the probation service and any specialized needs of the court. Duties: Acts as a contact person between the Specialty Courts and treatment and recovery support providers; Ensures program effectiveness and success, creating interagency linkages to address clients’ ancillary needs in the areas of medical, housing, employment and vocational skills planning; Collaborates with team members from treatment, community supervision, and law enforcement to ensure compliance with the 10 Key Components of Drug Courts; Monitors data collection monthly, quarterly and annually; Prepares fiscal and programmatic reporting to the funding entity; Attends and participates in weekly Specialty Court meetings and staffed sessions; Seeks grant funding as necessary; and Performs other related duties as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values: Communicates and demonstrate the ethics and values of the Trial Court. Mission: Understands, upholds, and communicates the Specialty Court and Trial Court missions. Applied Knowledge: Understands Drug Court principles and has an understanding of the training programs and professional development needs of the staff participating in Specialty Court. Attention to Detail: Demonstrates an ability to manage data compiled from Specialty Court operations to identify training needs as appropriate. Strategic Thinking and Planning: Utilizes the best available information to successfully plan and achieve positive future training goals and objectives of the Specialty Court. Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. Performance Measurement: Understands the value and importance of performance measures as a basis for both individual and departmental assessments Collaboration: Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Specialty Court Coordinator: Master’s level degree in criminal justice, social services or related field from an accredited college or university, or law degree and 2 years of experience in the field of substance use disorder services and working with substance-involved client populations and court-involved populations; Or Bachelor’s level degree in criminal justice, social services or related field from an accredited college or university, and 4 years of experience in the field of substance use disorder services and working with substance-involved client populations and court-involved populations; Knowledge of court procedures, Considerable knowledge of procedures and policies governing court sessions; Considerable knowledge and experience using personal computers, including word processing software such as MS Word, and the ability to teach and train staff in the use and solve problems; Experience with spreadsheet software such as MS Excel is preferred; Ability to identify and understand problems and to determine the appropriate measures to take to solve those problems; Considerable interpersonal skills, including the ability to establish and maintain effective working relationships with others; Ability to make work decisions in accordance with the law, regulations and department rules; Ability to serve the public and others with business with the court in a courteous and professional manner; Ability to work professionally with Probation staff, court officials, corrections officials, clinical providers, judges other professional organizations and the general public to maintain effective working relationships; Ability to initiate and carry out projects with a high degree of independence; Ability to organize work, prioritize assignments, establish clear work expectations and standards, and communicate effectively orally and in writing; Ability to work well under pressure and within limited time frames; and Ability to travel throughout the Commonwealth. Closing Date/Time: 2024-12-12

Title: Maintenance Tech-Suffolk County Courthouse Pay Grade: 9 Starting Pay: $45,943.50/Yr. Departmental Mission Statement: The Facilities Management and Capital Planning department provides for the management and maintenance of 62 state-owned courthouses, and 42 leased facilities located in ten counties of the Commonwealth. The Department is committed to administering effective property management, facility operations, facility renewal, and the delivery of quality customer service in support of the administration of justice throughout the Commonwealth. FACILITES MANAGEMENT & CAPITAL PLANNING ORGANIZATIONAL PROFILE: Notes: The hours for this position is 6am-2pm. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. This position may be considered essential personnel in certain emergencies and may be required to work outside of regularly scheduled hours, including staying late or coming in early. Position Summary • This series is responsible for assisting in a range of skilled trades duties for both licensed and unlicensed trades. • Duties focus on the application of complex materials and compounds consistent with general contracting work. • Other duties include providing assistance in repairing, installing, and testing various types of systems and equipment. • A classification above the entry level requires the performance of increasingly more responsible and complex work which requires advanced skill and experience. • Employees are appointed at the entry level and are eligible for reclassification to the higher grade within this series consistent with the requirements in the job description. • The position title reverts to the entry level of this series when there is a vacancy. SUPERVISION RECEIVED: Receives moderate supervision from the Facilities Supervisor in performing structured but not always routine work. • Moderate judgment is required. ORGANIZATIONAL LEVELS: Maintenance Technician I - This is the entry level position title within this series. • Employees at this level are expected to perform minor repairs and improvements in a variety of trades under the direction of a building or maintenance supervisor. • Maintenance Technician II - This is the second level position title within this series. • Employees at this level are expected begin to develop a trade of expertise utilized by the Court Facilities Bureau and have the ability to work independently in the performance of standard maintenance and repairs. Maintenance Technician I Duties : The following list of major duties represents a composite list of typical duties performed by individuals in this position. • Specific duties performed by an incumbent will vary depending upon the Division and the department within the Division: • Assists in servicing and replacing minor plumbing fixtures. • Performs minor electrical work not requiring a licensed electrician such as replacing light bulbs and fuses. • Assists in minor carpentry and repair work. • Maintain machinery, equipment, and tools by cleaning, lubricating, greasing, and oiling, to ensure optimum working order. • Applies paint, varnish, and stain to all types of surfaces in order to protect and beautify surfaces using appropriate tools and equipment; and performs related duties as required. • Maintenance Technician II Duties: Performs preventive maintenance and makes repairs to heating, ventilating, air conditioning equipment according to instructions such as replacing belts on motors, changing filters, bearings, etc. • Maintains and makes routine repairs to electrically powered equipment and appliances according to instruction from senior technicians and equipment service manual. • Apply carpentry techniques and using carpentry tools to construct, alter, repair, and/or install walls, stairs, floors, ceiling, windows, doors, roofs, gutters, and locks. • Perform structural repair, alterations, or improvement work such as preparing surfaces for plaster or cement work; studding, wiring, and plastering walls. • Install glass in doors and windows; All duties covered under Maintenance Technician I; and performs related duties as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas. • Ethics and Values: Communicates and demonstrates the ethics and values of the Court Facilities Department and the Trial Court. • Mission: Understands, upholds, and communicates the Trial Court and Court Facilities Department missions. Applied Knowledge Understands standard facility management methods, codes, and operational best practices. • Problem Solving: Accurately assesses maintenance problems of a routine nature and initiates corrective action. • Continuous Learning: Demonstrates a commitment to continuously improve himself or herself through training and making use of new methods and equipment. • Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. • Customer Service: Contributes to a departmental environment emphasizing conduct that is courteous and professional toward both Trial Court employees and the public. • Collaboration: Works with others cooperatively, and demonstrates teamwork, contributing to a work environment that focuses on shared goals. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Maintenance Technician: A high school diploma or equivalent and at least one year of professional work experience performing general building repair and maintenance; Note: Graduation from a vocational school with a trade or technical concentration will serve as a substitute for the 1 year of required work experience; Knowledge in a variety of trade areas common to the field of building maintenance; Knowledge of the use and operation of hand tools, power tools, and equipment; Ability to lift and carry heavy object Ability to climb and work on scaffolds and ladders; Physical stamina and endurance; Additional Requirements for Maintenance Technician II: A minimum of two years’ experience working at the entry level; A demonstration of competence and expertise in an area of specialization consistent with licensed and unlicensed trades utilized by the Court Facilities Bureau; The acquisition of a trade or technical license where applicable is preferred; Ability to give direction and instruction to less senior staff; Closing Date/Time: 2024-12-12

Title: Law Library Assistant (Barnstable) Pay Grade: Grade 13 Starting Pay: $59,047.98 Departmental Mission Statement: The Court Services and Law Libraries Department is responsible for providing key court services to support the administration of justice and advance access to justice in the Trial Court. These services include the Court Service Centers, the Trial Court Law Libraries, and the Judicial Response System. MISSION STATEMENT OF THE MASSACHUSETTS TRIAL COURT LAW LIBRARIES: The Trial Court Law Library System provides timely, efficient access to current and historical law-related information in an impartial and respectful manner to anyone in need of legal information. ORGANIZATIONAL PROFILE: http://www.mass.gov/courts/case-legal-res/law-lib/ Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: Major duties are performed under the direction of the Head Law Librarian and include processing incoming library materials, preparing fiscal documents, providing general and legal information, and implementing circulation and interlibrary loan policies. The Law Library Assistant assists the Head Law Librarian in system-wide activities such as long range planning, electronic library services, and special projects, and may be assigned by the Law Library Department to perform Law Library Assistant duties in other libraries as needed. In the absence of the Head Law Librarian and other law library staff, maintains the day-to-day operation of the law library. Law Library Assistant I: This is the entry level position title within the series. Employees are expected to perform the full range of entry level duties and to train for the higher level (Law Library Assistant II) Law Library Assistant II - This is the second level position title within this series. Employees at this second level are expected to perform more advanced duties which require more knowledge of policies and procedures and the exercise of more independent judgment. S upervision Received: Reports to and receives work assignments and supervision from the Head Law Librarian. In the absence of a Head Law Librarian, the Law Library Assistant may receive direction from another Head Law Librarian, Circuit Law Librarian or Manager of Law Libraries in keeping with the library local policies and procedures. Duties: Law Library Assistant I Duties: • Processes incoming library materials for supplementation, maintains circulation records including the database of borrowers, and processes overdue notices using an integrated library system; • Files loose-leaf services, advance sheets, periodicals, and supplements; • Removes appropriate material and arranges disposition according to library policy; shelves materials; • Processes invoices, communicates with vendors about account problems, and maintains accounting records including budgetary spreadsheet; • Provides reference and information services to those seeking legal information by responding to questions in person, by telephone or through e-reference; locating and retrieving materials; performing simple bibliographic searches; and filling interlibrary loan requests; • Participates in basic e-reference services; • Maintains and operates library equipment including computer networks, microform machines, copiers, scanners and fax machines; • Prepares current and historical material for binding; • In the absence of the Head Law Librarian or a Law Librarian, maintains the day-to-day operation of the law library; • Performs related duties as required. Law Library Assistant II Duties: • Performs advanced legal reference duties including participating in document delivery and filling common e-reference requests; • Trains staff in aspects of library operations; • Performs routine cataloging functions; • Makes recommendations to the Head Law Librarian on the development of the library, collection and operational procedures; • Develops and maintains databases and troubleshoots the computer network and Internet access; updates and installs new software on computers; • Works with other librarians and staff on system-wide projects and committees; • Maintains the ability to perform Law Library Assistant I duties in at least one other Trial Court Law Library; • Performs related duties as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values Communicates and demonstrates the ethics and values of the Trial Court and Trial Court Law Libraries as demonstrated in the American Association of Law Libraries Ethical Principals. ( http://www.aallnet.org/main-menu/Leadership-Governance/policies/PublicPolicies/policy-ethics.html) Mission Understands, upholds, and communicates the missions of the Trial Court, Support Services Department, and the Trial Court Law Libraries. Applied Knowledge Demonstrates core competencies in the areas of reference and client services, information technology, cataloging and fiscal. Problem Solving Accurately assesses workplace problems in the Trial Court, the Trial Court Law Libraries and a specific law library and recommends and facilitates appropriate solutions. Customer Service Conducts oneself in a courteous and professional manner towards both Court employees and the public whether in person, on the telephone or in an electronic environment. Collaboration Works with others cooperatively, demonstrating a willingness to be a team player, contributing to a work environment that focuses on shared departmental goals and maintaining effective working relationships. Commitment to Diversity Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. Conducts oneself in a courteous and professional manner towards everyone using the services of the Trial Court Law Libraries. Continuous Learning Demonstrates a commitment to continuously improving himself or herself through professional development and actively pursues continuing education. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Law Library Assistant: Law Library Assistant I Requirements: • Bachelor’s degree AND one (1) year of full-time experience as a paid paralegal OR one (1) year of full-time paid clerical experience in a law library OR an equivalent combination of education and experience; • Strong interpersonal skills and the ability to deal effectively and respectfully with people; • Knowledge of procedures, interlibrary cooperation, and the types of resources and services available to librarians and library users; • Ability to use computer applications, such as MS Office spreadsheets, text editing and publisher programs; • Ability to perform Trial Court fiscal procedures in accordance with MMARS accounting System; • Ability to understand and implement all policies and procedures of the Trial Court Law Libraries; • Ability to gather, analyze and report information; • Ability to reach with hands and arms, bend, crouch, lift materials weighing up to 30 pounds and climb stairs; • Ability to communicate effectively in both oral and written form; • Ability to travel to multiple library locations. Law Library Assistant II Requirements: • A minimum of three years of experience as a Law Library Assistant I; • Demonstrated ability to perform advanced legal reference; • Comprehensive knowledge of library policies and procedures; • Comprehensive knowledge of the Trial Court including its organizational structure and administrative policies; • Comprehensive knowledge of software applications and reference techniques including e-reference; • Demonstrated ability to work on system wide projects; • Demonstrated ability to work in more than one Trial Court Law Library. Closing Date/Time: 2024-12-12

WE ARE HIRING PER DIEM COURT OFFICERS! Daily rate: $275.00 Hours: 8:30am-4:30pm The Massachusetts Trial Court is seeking Per Diem Court officers to support the following location; Nantucket District Court If you have any questions please email or call our Regional Director of Security, Gerard Fahey at: EMAIL: gerard.fahey@jud.state.ma.us, SUBJECT: Per Diem Court Officer Phone: 508-375-6834 Closing Date/Time: 2024-12-12

Title: Associate Court Officer Pay Grade: Associate Court Officer I Starting Pay: $ 44,034.48 Departmental Mission Statement: The mission of the Massachusetts Trial Court Security Department is to provide safety and security for all those who work in or come to our courthouses. The Security Department seeks to ensure a safe and secure environment in which to conduct court business while maintaining professionalism, order, and decorum in the courts. Using a comprehensive training regimen, coupled with the implementation of state-of-the-art security system technologies, the department strives to ensure public safety, access to justice, and the highest customer service in the courts of Commonwealth. The Security Department is committed to employing a high quality workforce to meet the diverse needs of those who utilize the courts. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/trial-court-security-department Notes: This position is covered by the NAGE bargaining unit. Associate Court Officers appointed from this posting may be assigned to a variety of court locations within a reasonable geographic area in accordance with the collective bargaining agreement. ACO Priority locations*: Cambridge District Gloucester District Peabody District Haverhill District Somerville District Newburyport District Dorchester BMC Suffolk Superior Barnstable District Brockton District Fall River Justice Springfield Complex Marlboro District South Boston *Please note that priority locations are subject to change. Position Summary: The Associate Court Officer (ACO) is a front line security officer who is primarily responsible for access control and perimeter security in the courts across Massachusetts. The Associate Court Officer protects and safeguards court grounds, buildings, employees, public, and visitors that work in and utilize state courthouses. The Associate Court Officer serves as the first line of defense for all Massachusetts Trial Court courthouses and is a member of an integrated security team. The Associate Court Officer works with fellow ACOs, court officers, and the Security Department management team to identify and address security concerns, manage medical emergencies, and maintain logs and records to ensure the safety and security of all Massachusetts Trial Court facilities. SUPERVISION RECEIVED: Receives on-site supervision from the Chief Court Officer or other Security Department designee. Reasonable judgment is required. Duties: • Protects and safeguards Trial Court buildings, grounds, courthouse staff, and courthouse visitors; • Provides a visual security presence at court entrances/security screening stations and throughout the building; • Screens persons who wish to enter court buildings for weapons and other items of contraband; • Operates metal detectors and x-ray machines to perform the screening functions; • Patrols assigned areas, making periodic rounds and security checks of court buildings and grounds; • Prepares and submits reports on the occurrence of fires, disturbances and accidents; • Takes steps to effectively control emergency situations by summoning assistance, managing traffic in the courthouse, and participating in searches of the court premises; • Assists in building evacuations, re-entry procedures, and crowd control as appropriate; • Maintains security logs and performs equipment checks as directed; • Assists in medical emergencies; • Monitors CCTV cameras to ensure safety of the public, court employees, and prisoners; • Attends all associate court officer training programs required by the Trial Court and must successfully pass all training requirements; • Demonstrates an understanding of the Associate Court Officer Policies and Procedures Manual and other Massachusetts Trial Court policies; • Complies with all Trial Court policies, Security Department policies and procedures, and all state and federal laws; • May be assigned by the Security Department to perform associate court officer duties throughout the various Departments and Divisions of the Trial Court; • Performs other related duties as required. Job Competencies: SECURITY JOB FAMILY COMPETENCIES: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: • Ethics and Values Communicates and demonstrates the ethics and values of the Security Department and the Trial Court. • Mission Understands, upholds, and communicates the Trial Court and Security Department missions. • Applied Knowledge Understands basic security operations, with some understanding of the various court departments and divisions. • Managing Conflict Acts quickly and decisively to address antagonistic situations, using interpersonal skills and training methods to diffuse a conflict. • Continuous Learning Demonstrates a commitment to continuously improve him or herself through professional development. • Commitment to Diversity Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. • Customer Service Conducts oneself in a courteous and professional manner towards both Trial Court employees and the public. • Collaboration Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Associate Court Officer: • A High school diploma or an equivalent; an associate degree or higher degree in criminal justice or a similar field of study is preferred; and, 2 years prior experience in security, customer service, law enforcement, corrections, loss prevention, emergency medical services, direct care social services, or military service; • An associate degree, from an accredited educational institution, and one year of experience in criminal justice or a related field, may be substituted for the required experience; • A bachelor’s degree from an accredited educational institution may substitute for required work experience. Closing Date/Time: 2024-12-12

Title: Case Specialist - Worcester Superior Court Pay Grade: Grade 7-10 Starting Pay: $44,865.27 Departmental Mission Statement: The Superior Court, the trial court of general jurisdiction for the Commonwealth of Massachusetts, is committed to delivering high quality justice in a timely and fair manner in accordance with the rule of law. ORGANIZATIONAL PROFILE : https://www.mass.gov/orgs/superior-court Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS : This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Specialist I Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling, and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher-level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements : • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements : • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers, and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements : • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements : • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-12-12

Title: Case Coordinator - Metro South Housing Court Pay Grade: Grade 12 Starting Pay: $55,128.58/Yr. Departmental Mission Statement: The Housing Court’s mission is to adjudicate all matters presented by litigants within its jurisdiction regarding housing in a fair, efficient, and timely manner according to the rule of law and the facts presented. In accordance with this mission, the Housing Court, through its operating philosophy and business practices, strives to present a citizen oriented process to maximize access to justice for all such litigants. All members of the Housing Court are committed to this mission and process to fulfill our role within the judicial branch. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/housing-court Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Offices & Sessions include travelling to: Brockton and Canton. Primary Location for this position is Brockton. Bilingual speaking applicants are encouraged to apply. Position Summary: This series is responsible for performing the full range of case processing duties and for coordinating those activities within a sub-unit or functional area of an Office of a Clerk-Magistrate, a Register of Probate or an equivalent office. In addition, this series is responsible for providing service to the public and other individuals with business with the court consistent with policies on confidentiality. The position title above the entry level requires the performance of increasingly more responsible and varied work which requires more knowledge of overall court and administrative operations. Employees are appointed at the entry level position title and are eligible for reclassification to the higher-level position title within this series consistent with the specifications for the higher level position title. The position title reverts to the entry level when there is vacancy. Duties: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Coordinator I - This is the entry level position title within this series. Employees at this level are expected to coordinate a sub-unit or functional area within an office and the processing of cases within that sub-unit or functional area from beginning to end. Employees may also perform courtroom related responsibilities on these cases. Coordinator II - This is the second level position title within this series. Employees at this second level are expected to be involved in quality control activities within the sub-unit or functional area and to be able to perform mid-level administrative responsibilities for the office in the areas of budget administration, payroll, and purchasing. May also serve as a back-up to a higher-level series. Case Coordinator I duties: • Coordinates the case processing functions within a sub-unit or functional area of an office. • Coordinate’s workflow, provides technical assistance, answers questions, and resolves problems within the sub-unit or functional area, and determines further actions to be taken. • Identifies training needs of case processing staff and participates in the development and implementation of training programs within the sub-unit or functional area. • Coordinates the scheduling and calendaring of cases and/or hearings, the preparing and sending of notices to parties, and exercises judgments on the rescheduling of matters within established guidelines. • Performs assigned duties and assists less experienced users on MassCourts and/or other comprehensive, integrated case management systems which feature electronic filing of complaints, extensive docketing, scheduling, and management reporting. • Ensures that cases are prepared and ready for court sessions or hearings and may attend court or hearings concerning such cases to provide technical assistance and to record dispositions. • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public; serves as a point of contact for information concerning cases processed within the sub-unit or functional area who is capable of responding to any inquiry within established guidelines. • may use specialized communication skills in performing these duties. • Trains staff in the use of automated systems and word processing software, introduces new versions or functions, trouble-shoot problems, and attends meetings. • Coordinates the collection and reporting of statistics concerning cases processed; and • Performs the duties of the lower level series as required. Case Coordinator II Additional Duties: • Regularly monitors the accuracy, completeness, and timeliness of case processing activities within the sub-unit or functional area. • Evaluates and recommends ways to improve case processing activities within the sub-unit or functional area. • Performs mid-level administrative duties such as preparing payment vouchers to pay for goods received, recording MMARS documents in the Budgetary Control Register, and preparing monthly expenditure reports and other fiscal documents and reports. • Provides assistance in the areas of payroll and workers' compensation, including keeping records, helping staff understand benefits and policies, and preparing forms. • Provides assistance in the maintenance of time and personnel records for employees within the work unit or office, and in the preparation of personnel and payroll documents. • Prepares a variety of reports using spreadsheets and similar software. • May serve as the back-up to a higher-level series; and • Performs all of the duties of the lower level in this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Case Coordinator: Case Coordinator I Requirements: • Graduation from high school or its equivalent and a minimum of four years of relevant court experience, or an equivalent combination of education and experience (especially supervisory experience). • an associate degree or greater is preferred. • Thorough knowledge of and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area assigned. • Considerable knowledge of court procedures to permit the supervision of cases and staff. • Considerable knowledge of procedures and policies governing court sessions. • Demonstrated proficiency with MassCourts docketing. • Considerable knowledge of experience using personal computers, including word processing software such as MS Word, and the ability to teach and train staff in their use and solve problems. • Experience with spreadsheet software such as MS Excel is preferred. • Ability to plan, assign and supervise the work of subordinate employees. • Ability to identify and understand problems and to determine the appropriate measures to take to solve those problems. • Considerable interpersonal skills, including the ability to establish and maintain effective working relationships with others. • Ability to make work decisions in accordance with the law, regulations and department rules. • Ability to serve the public and others with business with the court in a courteous and professional manner; and Ability to establish and maintain effective working relationships with court staff. Case Coordinator II Additional Requirements: • A minimum of two years of experience as a Case Coordinator I. • Considerable knowledge of spreadsheet software such as MS Excel and data base management software. • Working knowledge of Trial Court fiscal policies and procedures. • Working knowledge of Trial Court personnel policies and procedures. • Demonstrated ability to monitor case processing activities in order to maintain quality control standards. • Demonstrated ability to identify problems and to recommend improvements to case processing activities; and • Demonstrated ability to prepare fiscal documents and reports, and personnel documents in accordance with Trial Court policies and procedures. Closing Date/Time: 2024-12-12

Title: Case Specialist - Malden District Court Pay Grade: Grade 7-10 Starting Pay: $44,865.27 Departmental Mission Statement: As a gateway to justice in the Commonwealth of Massachusetts, the District Court is dedicated to the administration of justice in a fair, impartial, and timely manner in accordance with the rule of law. In fulfilling this role, the District Court shall provide the communities it serves with an environment that is safe, accessible, and respectful to all. The District Court shall conduct its business with integrity, competence, and a commitment to excellence in order to promote public trust and confidence in the judicial system. Organizational Profile : https://www.mass.gov/orgs/district-court Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS : This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Specialist I Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling, and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher-level series. • Performs all of the duties of the lower levels within this series as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values Communicates and demonstrates the ethics and values of the Trial Court. Mission Understands, upholds, and communicates the Trial Court missions. Applied Knowledge Understands research, information services operations, specialized tools, applications, and software, with some understanding of the various court departments and divisions. Problem Solving Ability to successfully address data issues, draw conclusions, and make recommendations. Customer Service Conducts oneself in a courteous and professional manner towards both Trial Court employees and the public. Performance Measurement Understands the value and importance of performance measures as a basis for both individual and departmental assessments. Commitment to Diversity Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied economic and cultural backgrounds. Collaboration Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals. Continuous Learning Demonstrates a commitment to continuously improving himself or herself through professional development. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements : • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements : • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements : • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements : • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-12-12

Title: Child Support Processing Clerk -Barnstable Probate & Family Court Pay Grade: Grade 7 Starting Pay: $44,865.27 Departmental Mission Statement: To deliver timely justice to the public by providing equal access to a fair, equitable, and efficient forum to resolve family and probate legal matters and to and assist and protect all individuals, families, and children in an impartial and respectful manner. Probate and Family Court Organization Profile Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the establishment and enforcement of court orders pertaining to divorce, separation and paternity matters involving minor children within the Probate and Family Court Department. In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position title above the entry level requires the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry-level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry-level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry-level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Child Support Processing Clerk I - This is the entry-level position title within this series. Employees at this level are expected to perform a variety of simple to moderately complex duties requiring knowledge of specific court procedures and general awareness of laws that determine those procedures. Child Support Processing Clerk II - This is the second-level position title within this series. Employees at this second level are expected to perform more complex and responsible case processing functions requiring advanced knowledge of specific court procedures and general awareness of laws that determine those procedures. This series requires the ability to perform those duties with limited supervision and the exercise of more independent judgment. Duties: Child Support Processing Clerk I Duties: Performs general intake case duties including receiving court papers and documents from the Department of Revenue and other parties. Checks index for new cases assigns docket numbers and prepares index and docket sheets. Dockets all complaints, judgments, orders, income assignments, and actions taken by the Court on the hearing date. Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. Provides customer service in paternity and child support cases to attorneys, litigants, law enforcement personnel, and the general public. Distributes the Child Support Case Intake Form and Child Support Enforcement Services Application Form to parties in child support matters. Responds to routine requests for information concerning cases, scheduling, and court procedures. Performs other duties as the needs of the Court require. Child Support Processing Clerk II Additional Duties: Provides customer service in paternity and child support cases to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness and determining to process required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies, and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. Assists in the training of new employees and in the ongoing training of other employees in child support matters. Responds to unusual and complicated requests for information concerning cases, scheduling and court procedures. May serve as a "floating processing clerk" who is able to perform complex case processing functions related to child support orders in different work units within the office as required. Performs all of the duties of the lower level within this series and other duties as the needs of the court require. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Child Support Processing Clerk: Child Support Processing Clerk I Requirements Graduation from high school or its equivalent. Some general clerical or customer service experience. Ability and experience using personal computers, including word processing software such as MS Word. Experience with spreadsheet software such as MS Excel is preferred. General knowledge of modern office practices and procedures. Ability to serve the public and others with business with the court in a courteous and professional manner. Ability to learn the procedures and functions, manual and automated, of the office to which assigned. Ability to understand and follow verbal and written instructions. Ability to perform routine data entry at an acceptable rate of speed. Ability to establish and maintain effective working relationships with court staff. Ability to communicate effectively with others. Child Support Processing Clerk II Additional Requirements: A minimum of two years of experience as a Child Support Processing Clerk I. Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to child support cases processed within the work unit or functional area to which assigned. Working knowledge and ability to effectively use MassCourts or other court-used automated case management systems. Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to provide specialized or technical information. Demonstrated ability to identify problems with court documents, papers, and filings and to take appropriate action within established guidelines. Demonstrated ability to exercise more independent judgment when appropriate. Demonstrated ability to identify problems with court documents, papers, and filings and to take appropriate action within established guidelines. demonstrated ability to function as a resource person. Demonstrated ability to train employees. Closing Date/Time: 2024-12-12

Title: Junior Maintenance Technician-Fall River Pay Grade: Grade 8 Starting Pay: $43,366.47/Yr. Departmental Mission Statement: The Facilities Management and Capital Planning department provides for the management and maintenance of 62 state-owned courthouses, and 42 leased facilities located in ten counties of the Commonwealth. The Department is committed to administering effective property management, facility operations, facility renewal, and the delivery of quality customer service in support of the administration of justice throughout the Commonwealth. Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. This position may be considered essential personnel in certain emergencies and may be required to work outside of regularly scheduled hours, including staying late or coming in early. The hours for this position is 7am-3pm. Position Summary: This series is responsible for assisting in a range of skilled trades duties for both licensed and unlicensed trades. The duties focus on the application of complex materials and compounds consistent with general contracting work. Other duties include providing assistance in repairing, installing and testing various types of systems and equipment. SUPERVISION RECEIVED: Receives supervision from the Facilities Supervisor in performing structured but not always routine work; Moderate judgment is required. Junior Maintenance Technician I Duties: The following list of major duties represents a composite list of typical duties performed by individuals in this position. Specific duties performed by an incumbent will vary depending upon the Division and the department within the Division: Assists in servicing and replacing minor plumbing fixtures; Assists in implementing routine facility improvements including painting, light bulb changes, filter changes, lock repairs/changes, caulking/ plastering/sanding, light electrical and plumbing, tile, carpet, flooring repairs and installations as needed. Records and reports any needed repairs as reported or observed and assists with coordinating all repairs and services. Performs minor electrical work not requiring a licensed electrician such as replacing light bulbs and fuses; Assists in maintaining all equipment, tools, supplies, and completes inventories and logs Assists in minor carpentry and repair work; Maintain machinery, equipment, and tools by cleaning, lubricating, greasing, and oiling, to ensure optimum working order; Applies paint, varnish, and stain to all types of surfaces in order to protect and beautify surfaces using appropriate tools and equipment; and Performs related duties as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values: Communicates and demonstrates the ethics and values of the Court Facilities Department and the Trial Court. Mission: Understands, upholds, and communicates the Trial Court and Court Facilities Department missions. Applied Knowledge: Understands standard facility management methods, codes, and operational best practices. Problem Solving: Accurately assesses maintenance problems of a routine nature and initiates corrective action. Continuous Learning: Demonstrates a commitment to continuously improve himself or herself through training and making use of new methods and equipment. Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. Customer Service: Contributes to a departmental environment emphasizing conduct that is courteous and professional toward both Trial Court employees and the public. Collaboration: Works with others cooperatively, and demonstrates teamwork, contributing to a work environment that focuses on shared goals. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Maintenance Technician: Junior Maintenance Technician Requirements: A high school diploma or equivalent. Graduation from a vocational technical school or technical school training in building repair and/or maintenance related courses preferred. Knowledge in a variety of trade areas common to the field of building maintenance and basic construction skills; Knowledge of the use and operation of hand tools, power tools, and equipment; Ability to lift and carry heavy objects; Ability to climb and work on scaffolds and ladders; Physical stamina and endurance; Additional Requirements for Maintenance Technician II: A minimum of two years’ experience working at the entry level; A demonstration of competence and expertise in an area of specialization consistent with licensed and unlicensed trades utilized by the Court Facilities Bureau; The acquisition of a trade or technical license where applicable is preferred; Ability to give direction and instruction to less senior staff; Closing Date/Time: 2024-12-12

Title: Classification and Compensation Specialist Pay Grade: Grade 18 Starting Pay:$86,605.33 Departmental Mission Statement: The Human Resources Department partners with management to create and maintain a talented, qualified workforce by recruiting a diverse applicant pool, by facilitating the fair merit-based selection for appointment of the most qualified candidates, by developing appropriate workforce training, by fostering positive management-employee relations, by promptly addressing workplace issues, and by developing performance-based measures to ensure the continued excellence of the workforce. The Human Resources Department will use best practices to ensure that this collaborative effort advances the mission of the Trial Court. Notes: Preference will be given to candidates that apply within the first 14 days. This full-time position is a confidential, non-union position assigned to the Trial Court Human Resources Department Position Summary: Working within the Human Resources Department of the Office of Court Management, the Classification and Compensation Specialist is responsible for supporting the Trial Court’s growing needs to provide the Trial Court with classification and compensation structures that advance talent management, total rewards and recognition, and deliver best practices that are critical to maintaining a high performing organization. Under the direction of the Senior Manager of Classification and Compensation, or designee, this position is responsible for conducting reviews of salary and compensation structures; compiling and analyzing compensation information to ensure appropriate job classifications and pay equity and costing out proposed salary increases and forecasting potential organizational impacts. The Classification and Compensation Specialist regularly collaborates with all Operations staff on other projects including workforce planning, position management, career development, reclassification requests, and employee retention and succession planning. This position works closely with other units of the Human Resources Department including Talent Acquisition, Benefits and Onboarding, and Labor Relations. Supervision Received: Reports to the Senior Manager of Classification and Compensation or designee and receives general supervision in performing duties that require independent judgment and initiative. Duties: In consultation with Trial Court appointing authorities, assists in the development and review of Trial Court positions, job competencies, job descriptions, classification levels, and compensation rates; Performs costing analysis for proposed wage adjustments and forecasts organizational impact; Supports the Trial Court’s commitment to the Massachusetts Pay Equity Law through regular analysis of Trial Court positions for maintaining pay equity; Reviews requests for job analysis and recommends classification levels for current positions in the Trial Court using an eight factor based classification tool; Prepares and presents summary reports of job analysis and compensation analysis information; Benchmarks jobs against survey data and other market information to determine competitive compensation ranges for positions as necessary; Provides data and cost analyses for the Labor Relations unit for use in employee negotiations and collective bargaining agreements; Prepares and maintains job descriptions for positions in the organization; ensures descriptions accurately reflect the work performed by court employees; Interviews and surveys employees and managers to gather and document job, organizational, and occupational information including duties, responsibilities, knowledge, and skills required by each job; Assesses jobs and their respective duties to determine classification as exempt or nonexempt and appropriate salary range; Assists in the communication of methods and implementation of best practices for compensating, engaging, evaluating, and retaining employees; Participates in periodic job analysis studies in various court divisions and offices on position related issues that address staffing needs and maintain internal equity; Supports training sessions in the areas of classification and compensation; Provides interpretation of personnel policies and procedures to managers and employees; Participates in other HR projects as they develop; Performs other related duties as needed. Job Competencies: All applicants must be able, through the interview process, to prove efficiency in the following areas: Ethics and Values Communicates and demonstrates the ethics and values of the Human Resources Department and the Trial Court. Mission Understands, upholds, and communicates the Trial Court and Human Resources Department missions. Applied Knowledge Demonstrates proficient understanding of compensation, classification, and talent management while administering organizational policies such as personnel policies and procedures in a unionized employee environment. Problem Solving Accurately assesses problems classification and issues in the Trial Court, recommends, and facilitates appropriate solutions. Customer Service Conducts oneself in a courteous and professional manner towards both Trial Court employees and the public. Collaboration Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals. Commitment to Diversity Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. Continuous Learning Demonstrates a commitment to continuously improving through professional development. Minimum Requirements: These are the minimum requirements necessary to apply for the position or Classification and Compensation Specialist: A bachelor's degree and 3 (three) years of experience administering classification and compensation systems for a medium to large organization (ideally in a union environment); or an equivalent combination of education and experience; Demonstrated knowledge and experience with MS Office, particularly Excel and PowerPoint, and is required. Ability to use functions, formulas and manipulate data with Excel required; Ability to conduct salary and job analysis, benchmarking of positions, and pay equity evaluations; Ability to use data to identify issues with compensation structure, diagnose problems in departmental operations; Excellent professional writing skills and the ability to draft job descriptions, interview questions, and formulate organizational policy; Ability to understand and communicate policies and procedures of the Human Resources Department and the Massachusetts Trial Court; Demonstrated ability to initiate action, complete assignments and to prioritize multiple assignments simultaneously; Strong interpersonal skills and the ability to work professionally with persons at all levels, including judges, and to maintain effective working relationships; Ability to adapt quickly to changing circumstances and develop workarounds for issues that require timely resolution; Ability to handle sensitive matters on a confidential basis; Ability to maintain accurate records; Ability to communicate very clearly and effectively in oral and written form; Ability to work independently and with an attention to detail; and Ability to travel within the Commonwealth as necessary. Closing Date/Time: 2024-12-12

Title: Data Solutions Manager Pay Grade: SM1 Starting Pay: $105,858.26 Departmental Mission Statement: Enhance access to justice through the effective use of technology. Partner with Judges and all Court Staff to use technology to speed the delivery of justice. Build a culture that values transparency, collaboration, inclusivity and continuous improvement. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/judicial-information-services-department Notes: Compensationcommensurate with experience.Please upload a current resume during the application process. This requisition will remain open until filled; however, first consideration will be given to those applicants that apply within the first 14 days. This position is designated as management position and is covered by the Trial Court Personnel Policies and Procedures Manual. Position Summary: We are seeking a dynamic and innovative Data Solutions Manager to lead and oversee the development, implementation, and management of reporting and forms solutions within our organization. This role requires excellent leadership and people skills, fostering a collaborative environment and acting as an ambassador to support users and sponsors. The ideal candidate will have a strong background in reporting systems, Adobe AEM Forms, databases, SQL, software development, and project lifecycle management, with a keen interest in integrating AI tools to enhance business processes. You will drive innovation, ensure data accuracy, and deliver efficient solutions to meet our organization’s evolving needs, while providing comprehensive support to help users and sponsors articulate and understand their business needs. The Data Solutions Manager will ensure that client data requirements are accurately received, properly documented and implemented to the highest standards. The position also involves verifying that data received from third parties meets client deliverable specifications. The role includes creating and implementing data translations and mappings while strictly adhering to data integrity standards. Additionally, the position demands resolving post-deployment questions and issues promptly and efficiently, ensuring comprehensive support and satisfaction for all stakeholders. Supervision Received: The Data Solutions Manager reports to the Deputy Chief Information Officer for Enterprise Applications or his/her designee and receives general direction in performing duties in accordance with established guidelines. Duties: Leadership and Team Management: Lead and manage a team of professionals specializing in reporting, and Adobe AEM Forms. Provide mentorship, guidance, and professional development opportunities to team members. Foster a collaborative and innovative team culture. Lead and manage projects from conception to completion, ensuring timely delivery and adherence to budget. Coordinate with cross-functional teams to ensure seamless project execution. Monitor project progress and implement necessary adjustments to meet objectives. Reporting Solutions: Oversee the design, development, and maintenance of robust reporting systems. Ensure the accuracy, integrity, and timeliness of all reporting activities. Collaborate with stakeholders to identify reporting needs and deliver actionable insights. Possess comprehensive understanding and practical experience with relational databases, data warehouse schema, and SQL proficiency. Adobe AEM Forms Management: Manage the implementation and optimization of Adobe AEM Forms. Ensure forms are user-friendly, compliant, and meet organizational standards. Collaborate with various departments to streamline forms and standardize processes. AI-Enhanced Solutions: Explore and integrate AI tools to enhance reporting and forms solutions. Stay updated with the latest AI technologies and trends relevant to the industry. Develop strategies to leverage AI for improved data analysis, automation, and decision-making. Stakeholder Engagement: Engage with key stakeholders to understand business requirements and translate them into technical solutions. Provide regular updates and reports to senior management. Ensure stakeholder satisfaction through effective communication and service delivery. Resolve post-deployment questions and issues promptly and efficiently, ensuring seamless support and satisfaction for all stakeholders. Continuous Improvement: Identify opportunities for process improvements and implement best practices. Encourage a culture of continuous learning and innovation within the team. Evaluate and adopt new technologies to enhance the efficiency and effectiveness of reporting and forms solutions. Ensure compliance with relevant regulations and industry standards. Conduct regular audits and assessments to identify and address any issues. Job Competencies: Ethics and Values Communicates and demonstrates the ethics and values of the Judicial Branch. Mission Understands, upholds, and communicates the Judicial Branch and Information Services missions. Applied Knowledge Understands information services operations, specialized tools, applications, and software, with some understanding of the various court departments and divisions Continuous Learning Demonstrates a commitment to continuously improve their knowledge of fast-changing computer programs, hardware and software through professional development. Commitment to Diversity Promotes an environment of diversity through understanding, respect, and positive communication with persons of varies racial, ethnic, economic and cultural backgrounds. Customer Service Conducts oneself in a courteous and professional manner when assisting all employees of the Judiciary, regardless of their position in the Judiciary. Collaboration Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals. Problem Solving Accurately assesses workplace problems in JISD and recommends and facilitates appropriate solutions. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Application Support Manager: Bachelor’s degree with a preferred concentration in Computer Science, Information Systems, Computer Engineering, or related field and 5 years of full-time work experience in providing application support enterprise systems or equivalent experience. Two of the required years of work experience must be in a management or supervisory role on an application delivery team. A master’s degree is preferred. Equivalent combinations of education and experience will be considered for satisfying the minimum requirements. Additional Qualifications and Skills • Proven experience in managing reporting systems, Adobe AEM Forms, and AI technologies enthusiast. • Strong leadership and team management skills. • Excellent project management and organizational skills. • Proficiency in data analysis and reporting tools (e.g., SQL, Power BI). • Experience with Adobe AEM Forms development and management. • Knowledge of AI tools and their application in business processes. • Strong communication and stakeholder engagement skills. • Ability to adapt to changing technologies and business needs. Preferred Qualifications: Preferred Qualifications: • Master’s degree in a related field. • Certifications in relevant technologies. • Experience in a similar industry or organization size. • Experience with operating systems like Unix/Linux and Windows, including Bash scripting. • ITIL V3 or ITIL V4 certification (preferred). Oracle certification is a plus. Closing Date/Time: 2024-12-12

Title: Research Attorney -Probate & Family Court - Western Massachusetts Pay Grade: Grade 18 Starting Pay:$86,605.33 Departmental Mission Statement: The Probate and Family Court Department's mission is to deliver timely justice to the public by providing equal access to a fair, equitable and efficient forum to resolve family and probate legal matters and to assist and protect all individuals, families and children in an impartial and respectful manner. The Probate and Family Court Department has jurisdiction over family-related matters, such as divorce, paternity, child support, custody, parenting time, adoption, termination of parental rights, and abuse prevention. In addition to equity jurisdiction, the Probate and Family Court also has jurisdiction over wills, estates, trusts, guardianships, conservatorships, and changes of name. The Court has 14 divisions. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/probate-and-family-court PLEASE NOTE: This posting is for a Research Attorney position based in Western Massachusetts. This posting will remain open until filled, however, preference will be given to candidates that applied during the initial 14 day posting period. All applicants must submit their resume, in PDF format, with the online application. Letters of recommendation are not requested or required. Applicants selected for interviews will be required to submit a writing sample based on a writing prompt provided by the Probate and Family Court. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: The Research Attorney is a professional position within the Probate and Family Court. This position involves: • analyzing and researching legal issues and questions for the justices of the Probate and Family Court and the Administrative Office, and • Preparing legal memoranda, drafting judicial decisions and other documents. An employee is hired at the Research Attorney I level and is eligible for reclassification to the Research Attorney II level upon meeting the requirements of that level. The position title reverts to the entry level Research Attorney I position when there is a vacancy. ORGANIZATIONAL LEVELS: Research Attorney I: This is the entry level position title within this series. An employee is expected to perform the full range of legal duties of this position and to train for the next higher level. Research Attorney II: This is the second level position title within this series. An employee is expected to perform more complex and varied duties which require more knowledge of case law, statutes, rules, and court policies and procedures. SUPERVISION RECEIVED: Research Attorneys work directly with the judges and Administrative Office staff, and under the supervision of the Manager of Legal Research Services, the Managing Attorney, and the Chief Justice. Duties: Research Attorney I Duties: •Research legal issues and questions, and assist in preparing well-written and error-free legal research memoranda and drafting findings of fact, conclusions of law, rationales, judgments and memoranda of decision, particularly in complex cases; • Assist in the training, administration, and oversight of law clerks and interns; • Confer with and advise judges and Administrative Office staff on legal issues; • Assist in preparing materials for committees, meetings, and judicial conferences; • Accurately and timely perform all required administrative tasks; • Travel to courthouses as required; and • Perform related duties as required. Research Attorney II Duties: • Regularly research complex or novel issues or arguments of law and prepare memoranda; • Regularly assist in the training, administration and oversight of law clerks and interns; • Perform special projects as assigned; and • Perform all of the duties of the lower level title as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values: Communicates and demonstrates the ethics and values of the Probate and Family Court Department and the Trial Court. Mission: Understands, upholds, and communicates the Trial Court and Probate and Family Court missions. Applied Knowledge: Understanding of legal research, preparing legal memoranda and other documents, contributing to the development and implementation of court rules and policies. Problem Solving: Accurately identifies and addresses legal issues within the department and initiates corrective action. Continuous Learning: Demonstrates a commitment to continuously improve himself or herself through professional development. Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. Customer Service: Fosters a departmental environment emphasizing conduct that is courteous and professional toward both Trial Court employees and the public. Collaboration: Works with others cooperatively, and promotes teamwork, contributing to a work environment that focuses on shared departmental goals. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Research Attorney: Research Attorney I Requirements: • Juris Doctor degree from an accredited law school; • Membership in the Massachusetts Bar; • 2 or more years of relevant legal experience or a combination of legal experience or prior judicial clerkship experience as a law clerk as of the position start date. • Prior post-graduate judicial clerkship, particularly in the Probate and Family Court Department, is preferred; • Excellent legal writing and communication skills; • Excellent legal research and analytical skills, using both online and book resources; • Ability to assist in the training, administration and oversight of law clerks and interns; • Experience and knowledge in the use of personal computers, including word processing programs such as Microsoft Word and legal research services such as Lexis or Westlaw; • Demonstrated ability to follow written and oral instructions; • Demonstrated ability to manage, prioritize, and complete simultaneous assignments; • Demonstrated ability to work well independently while maintaining productivity and demonstrating good judgment; • Demonstrated ability to meet deadlines and otherwise complete assignments in a timely manner; • Demonstrated ability to work well with others in a professional setting, including judges, managers, court staff, and law clerks; and • Willingness and ability to travel to courthouses as required. Research Attorney II Requirements • A minimum of four years of experience as a Research Attorney I; • Considerable knowledge of the Massachusetts judicial system and court policies, procedures and practices; • Demonstrated ability to analyze and research complex legal issues; • Demonstrated ability to assist in the training, administration and oversight of law clerks and interns; and • Demonstrated ability to analyze administrative concerns and to develop feasible solutions. Closing Date/Time: 2024-12-12

Title: Maintenance Tech-Cambridge Pay Grade: 9 Starting Pay: $45,943.50/Yr. Departmental Mission Statement: The Facilities Management and Capital Planning department provides for the management and maintenance of 62 state-owned courthouses, and 42 leased facilities located in ten counties of the Commonwealth. The Department is committed to administering effective property management, facility operations, facility renewal, and the delivery of quality customer service in support of the administration of justice throughout the Commonwealth. FACILITES MANAGEMENT & CAPITAL PLANNING ORGANIZATIONAL PROFILE: Notes: The hours for this position is 6am-2pm. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. This position may be considered essential personnel in certain emergencies and may be required to work outside of regularly scheduled hours, including staying late or coming in early. This posting will remain open until filled;however, preference will be given to candidates that applied during the initial 14 day posting period. Position Summary • This series is responsible for assisting in a range of skilled trades duties for both licensed and unlicensed trades. • Duties focus on the application of complex materials and compounds consistent with general contracting work. • Other duties include providing assistance in repairing, installing, and testing various types of systems and equipment. • A classification above the entry level requires the performance of increasingly more responsible and complex work which requires advanced skill and experience. • Employees are appointed at the entry level and are eligible for reclassification to the higher grade within this series consistent with the requirements in the job description. • The position title reverts to the entry level of this series when there is a vacancy. SUPERVISION RECEIVED: Receives moderate supervision from the Facilities Supervisor in performing structured but not always routine work. • Moderate judgment is required. ORGANIZATIONAL LEVELS: Maintenance Technician I - This is the entry level position title within this series. • Employees at this level are expected to perform minor repairs and improvements in a variety of trades under the direction of a building or maintenance supervisor. • Maintenance Technician II - This is the second level position title within this series. • Employees at this level are expected begin to develop a trade of expertise utilized by the Court Facilities Bureau and have the ability to work independently in the performance of standard maintenance and repairs. Maintenance Technician I Duties : The following list of major duties represents a composite list of typical duties performed by individuals in this position. • Specific duties performed by an incumbent will vary depending upon the Division and the department within the Division: • Assists in servicing and replacing minor plumbing fixtures. • Performs minor electrical work not requiring a licensed electrician such as replacing light bulbs and fuses. • Assists in minor carpentry and repair work. • Maintain machinery, equipment, and tools by cleaning, lubricating, greasing, and oiling, to ensure optimum working order. • Applies paint, varnish, and stain to all types of surfaces in order to protect and beautify surfaces using appropriate tools and equipment; and performs related duties as required. • Maintenance Technician II Duties: Performs preventive maintenance and makes repairs to heating, ventilating, air conditioning equipment according to instructions such as replacing belts on motors, changing filters, bearings, etc. • Maintains and makes routine repairs to electrically powered equipment and appliances according to instruction from senior technicians and equipment service manual. • Apply carpentry techniques and using carpentry tools to construct, alter, repair, and/or install walls, stairs, floors, ceiling, windows, doors, roofs, gutters, and locks. • Perform structural repair, alterations, or improvement work such as preparing surfaces for plaster or cement work; studding, wiring, and plastering walls. • Install glass in doors and windows; All duties covered under Maintenance Technician I; and performs related duties as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas. • Ethics and Values: Communicates and demonstrates the ethics and values of the Court Facilities Department and the Trial Court. • Mission: Understands, upholds, and communicates the Trial Court and Court Facilities Department missions. Applied Knowledge Understands standard facility management methods, codes, and operational best practices. • Problem Solving: Accurately assesses maintenance problems of a routine nature and initiates corrective action. • Continuous Learning: Demonstrates a commitment to continuously improve himself or herself through training and making use of new methods and equipment. • Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. • Customer Service: Contributes to a departmental environment emphasizing conduct that is courteous and professional toward both Trial Court employees and the public. • Collaboration: Works with others cooperatively, and demonstrates teamwork, contributing to a work environment that focuses on shared goals. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Maintenance Technician: A high school diploma or equivalent and at least one year of professional work experience performing general building repair and maintenance; Note: Graduation from a vocational school with a trade or technical concentration will serve as a substitute for the 1 year of required work experience; Knowledge in a variety of trade areas common to the field of building maintenance; Knowledge of the use and operation of hand tools, power tools, and equipment; Ability to lift and carry heavy object Ability to climb and work on scaffolds and ladders; Physical stamina and endurance; Additional Requirements for Maintenance Technician II: A minimum of two years’ experience working at the entry level; A demonstration of competence and expertise in an area of specialization consistent with licensed and unlicensed trades utilized by the Court Facilities Bureau; The acquisition of a trade or technical license where applicable is preferred; Ability to give direction and instruction to less senior staff; Closing Date/Time: 2024-12-12

Title: Research Attorney Pay Grade: Grade 18 Starting Pay:$ 86,605.33 Departmental Mission Statement: The Probate and Family Court Department's mission is to deliver timely justice to the public by providing equal access to a fair, equitable and efficient forum to resolve family and probate legal matters and to assist and protect all individuals, families and children in an impartial and respectful manner. The Probate and Family Court Department has jurisdiction over family-related matters, such as divorce, paternity, child support, custody, parenting time, adoption, termination of parental rights, and abuse prevention. In addition to equity jurisdiction, the Probate and Family Court also has jurisdiction over wills, estates, trusts, guardianships, conservatorships, and changes of name. The Court has 14 divisions. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/probate-and-family-court PLEASE NOTE: This posting will be used to fill multiple Research Attorney positions within the Administrative Office of the Probate & Family Court. This posting will remain open until filled, however, preference will be given to candidates that applied during the initial 14 day posting period. All applicants must submit their resume, in PDF format, with the online application. Letters of recommendation are not requested or required. Applicants selected for interviews will be required to submit a writing sample based on a writing prompt provided by the Probate and Family Court. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: The Research Attorney is a professional position within the Probate and Family Court. This position involves: • analyzing and researching legal issues and questions for the justices of the Probate and Family Court and the Administrative Office, and • Preparing legal memoranda, drafting judicial decisions and other documents. An employee is hired at the Research Attorney I level and is eligible for reclassification to the Research Attorney II level upon meeting the requirements of that level. The position title reverts to the entry level Research Attorney I position when there is a vacancy. ORGANIZATIONAL LEVELS: Research Attorney I: This is the entry level position title within this series. An employee is expected to perform the full range of legal duties of this position and to train for the next higher level. Research Attorney II: This is the second level position title within this series. An employee is expected to perform more complex and varied duties which require more knowledge of case law, statutes, rules, and court policies and procedures. SUPERVISION RECEIVED: Research Attorneys work directly with the judges and Administrative Office staff, and under the supervision of the Manager of Legal Research Services, the Managing Attorney, and the Chief Justice. Duties: Research Attorney I Duties: •Research legal issues and questions, and assist in preparing well-written and error-free legal research memoranda and drafting findings of fact, conclusions of law, rationales, judgments and memoranda of decision, particularly in complex cases; • Assist in the training, administration, and oversight of law clerks and interns; • Confer with and advise judges and Administrative Office staff on legal issues; • Assist in preparing materials for committees, meetings, and judicial conferences; • Accurately and timely perform all required administrative tasks; • Travel to courthouses as required; and • Perform related duties as required. Research Attorney II Duties: • Regularly research complex or novel issues or arguments of law and prepare memoranda; • Regularly assist in the training, administration and oversight of law clerks and interns; • Perform special projects as assigned; and • Perform all of the duties of the lower level title as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values: Communicates and demonstrates the ethics and values of the Probate and Family Court Department and the Trial Court. Mission: Understands, upholds, and communicates the Trial Court and Probate and Family Court missions. Applied Knowledge: Understanding of legal research, preparing legal memoranda and other documents, contributing to the development and implementation of court rules and policies. Problem Solving: Accurately identifies and addresses legal issues within the department and initiates corrective action. Continuous Learning: Demonstrates a commitment to continuously improve himself or herself through professional development. Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. Customer Service: Fosters a departmental environment emphasizing conduct that is courteous and professional toward both Trial Court employees and the public. Collaboration: Works with others cooperatively, and promotes teamwork, contributing to a work environment that focuses on shared departmental goals. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Research Attorney: Research Attorney I Requirements: • Juris Doctor degree from an accredited law school; • Membership in the Massachusetts Bar; • 2 or more years of relevant legal experience or a combination of legal experience or prior judicial clerkship experience as a law clerk as of the position start date. • Prior post-graduate judicial clerkship, particularly in the Probate and Family Court Department, is preferred; • Excellent legal writing and communication skills; • Excellent legal research and analytical skills, using both online and book resources; • Ability to assist in the training, administration and oversight of law clerks and interns; • Experience and knowledge in the use of personal computers, including word processing programs such as Microsoft Word and legal research services such as Lexis or Westlaw; • Demonstrated ability to follow written and oral instructions; • Demonstrated ability to manage, prioritize, and complete simultaneous assignments; • Demonstrated ability to work well independently while maintaining productivity and demonstrating good judgment; • Demonstrated ability to meet deadlines and otherwise complete assignments in a timely manner; • Demonstrated ability to work well with others in a professional setting, including judges, managers, court staff, and law clerks; and • Willingness and ability to travel to courthouses as required. Research Attorney II Requirements • A minimum of four years of experience as a Research Attorney I; • Considerable knowledge of the Massachusetts judicial system and court policies, procedures and practices; • Demonstrated ability to analyze and research complex legal issues; • Demonstrated ability to assist in the training, administration and oversight of law clerks and interns; and • Demonstrated ability to analyze administrative concerns and to develop feasible solutions. Closing Date/Time: 2024-12-12

Title: Law Clerk - Probate & Family Court - 2025-2026 Pay Grade: Grade 16 Starting Pay:$73,722.23 Departmental Mission Statement: To deliver timely justice to the public by providing equal access to a fair, equitable and efficient forum to resolve family and probate legal matters and to assist and protect all individuals, families and children in an impartial and respectful manner. Organizational Profile: http://mass.gov/courts/court-info/trial-court/pfc/ Notes: This position currently offers a hybrid work schedule. This clerkship term is from September 2, 2025 - August 31, 2026 This is a posting to serve as a Probate & Family Court Law Clerk in either Eastern or Western Massachusetts. Eastern Massachusetts may be assigned to Barnstable, Bristol, Essex, Middlesex, Norfolk, Plymouth, Suffolk, and Worcester. Western Massachusetts may be assigned to Berkshire, Hampden, Hampshire, and Franklin. All applicants must upload a resume with the online application. The resume must be in PDF format and its filename must start with the applicant’s last name. Applicants must indicate whether they would like to be considered for a law clerk position in either eastern Massachusetts or western Massachusetts. In addition to the submission of their resume and application online at the Trial Court website, applicants are also required to submit a current transcript (official or unofficial) and a writing sample in response to the fact pattern as listed in this posting. The transcript and writing sample must be emailed by midnight of September 30, 2024 to: chris.vogel@jud.state.ma.us . Letters of recommendation are not requested or required. Applicants selected for interviews may be asked to submit additional materials, including a statement of interest, an official law school transcript, and an additional writing sample. Position Summary: The law clerk position is responsible for performing legal research and writing assignments to assist the judges of the Probate and Family Court. The term runs until August 31, 2026. There may be the opportunity to apply for an additional one-year clerkship term. Law clerks work directly with the judges, and under the supervision of the Manager of Legal Research Services, the Managing Attorney, and the Chief Justice. A reliable car and the willingness to travel to courthouses throughout the Commonwealth are requirements of the position. A judicial clerkship in the Massachusetts Probate and Family Court offers a unique, exciting and rewarding environment in which to begin a legal career. The Probate and Family Court hears cases on subjects relating to all aspects of a person’s life, from birth to death. Law clerks in the Probate and Family Court are exposed to a wide variety of family, probate and equity issues; including adoption, paternity, custody, divorce, guardianships, legal bioethics, petitions to partition real estate, trust reformations and will contests. The law in these areas is constantly evolving and cases of first impressionoften confront the court, making a clerkship experience in the Probate and Family Court interesting and challenging.Cutting edge issues such as the changing definition of family are not uncommon. Law clerks apply to serve in either eastern or western Massachusetts. The majority of opportunities to serve are in eastern Massachusetts. All law clerks are assigned to rotations by the Manager of Legal Research Services, with the final approval of the Chief Justice. Law clerks based in eastern Massachusetts may be assigned to any of the Probate and Family Court divisions within or east of Worcester County. These are Barnstable, Bristol, Essex, Middlesex, Norfolk, Plymouth, Suffolk, and Worcester. Law clerks based in western Massachusetts may be assigned to any of the Probate and Family Court divisions west of Worcester County. These are Berkshire, Hampden, Hampshire, and Franklin. The rotation system gives law clerks the opportunity to work with numerous judges and to gain a broader understanding of the work of the Probate and Family Court. Duties: Attending hearings, portions of trials, and other courtroom proceedings, as needed Discussing legal issues with judges Performing careful and accurate legal research and analysis, using both online and book resources Clearly and concisely conveying results of research and analysis to judges, orally and in writing Preparing well-written and error-free legal research memoranda, and drafting findings of fact, conclusions of law, rationales, judgments and memoranda of decision Completing assignments in a timely manner and within deadlines established by judges Performing additional legal research and analysis and further review and revision of written work products as appropriate Rotating among various Probate and Family Court locations every six months, as assigned by the Administrative Office of the Probate and Family Court Accurately and timely submitting all required administrative forms, such as work logs and case lists, among others Maintaining law clerk offices and work areas, including updating pocket parts of books as necessary Performing related tasks as required Minimum Requirements: These are the minimum requirements necessary to apply for a position of Law Clerk: Juris Doctor degree from an accredited law school or eligibility to sit for the Massachusetts bar exam, as of the start of the clerkship Excellent legal writing and communication skills Excellent legal research and analytical skills, using both online and book resources High professional and ethical standards Access to a reliable car and the willingness and ability to travel to courthouses as assigned Experience and knowledge in the use of personal computers, including word processing programs such as Microsoft Word and legal research services such as Lexis and Westlaw Demonstrated ability to follow written and oral instructions Demonstrated ability to manage, prioritize, and complete simultaneous assignments from various judges Demonstrated ability to work well independently while maintaining productivity and demonstrating good judgment Demonstrated ability to meet deadlines and otherwise complete assignments in a timely manner Demonstrated ability to work well with others in a professional setting, including judges, managers, court staff, and other law clerks Genuine commitment to serving the full term of the clerkship Additional preferred qualifications include: Membership in the Massachusetts Bar and intent to practice law in Massachusetts Substantial legal research and writing experience, including prior experience as a judicial intern for a Probate and Family Court judge Courses in probate and/or family law, research assistant positions, prior work experience in the areas of probate and family law and clinical placements Familiarity with legal research resources beyond Westlaw and Lexis Demonstrated commitment to government or public service The Probate and Family Court invites well-rounded and distinguished recent law school graduates and practicing attorneys to apply for the clerkship positions. Solid academic credentials are important, however, there are no rigid requirements regarding class rank or standing. All law clerks must reside in Massachusetts for the duration of the law clerk term. Writing Sample Instructions: Please draft a response to the fact pattern listed below in the format of a memorandum of law.The writing sample must be typed, double-spaced, and cannot exceed six pages. Apply Massachusetts statutory and case law to each fact pattern and follow the Blue Book system of citation.The writing sample and the transcript must be emailed by midnight of September 30, 2024 to: chris.vogel@jud.state.ma.us . Roger and Mirka were married in April 1999 in Bern, Switzerland. The couple eventually moved to Massachusetts and had six children. The family enjoyed an upper middle-class lifestyle: they funded their children’s participation in tennis, paid for some of their children to attend the Nadal International School, a private high school for talented tennis players, and accumulated personal property of significant value, including Rolex watches, home furnishings, and fine art and antiques. In addition, because of the couple’s generous annual income of over $2 million, and their comparatively modest spending, they also routinely allocated significant portions of their income to investments and savings. Roger and Mirka also consistently donated approximately ten percent of their income to the Swiss Foundation, an early childhood education charity, in which they both are volunteers. Roger is the sole income earner in the family as Mirka stayed home to care for the parties’ six children. In December 2022, Mirka filed a complaint for divorce. The matter came before Judge Williams for trial in May 2024, and the primary contested issues were child support, alimony, and property division. The parties’ five oldest children are emancipated. The parties agree that Mirka should have primary physical custody of the youngest child, Leo, who is fifteen years old. Judge Williams has come to you seeking advice: Can Judge Williams utilize all of Roger’s $2 million annual income to calculate child support, and decline to order alimony? Judge Williams would like you to provide her with a description of any factors or analysis she will need to consider in deciding whether to order child support, alimony, or both. Assuming Judge Williams decides to order alimony, can she consider the parties’ established practice of saving during the marriage as a component of their marital lifestyle in awarding alimony? Please describe any considerations which will be important to the determination of whether the parties’ practice of saving should be accounted for in the alimony order. Considering the disparity in the parties’ employability and opportunity to acquire future assets and income, Judge Williams would like to divide the marital estate with Mirka receiving approximately fifty-five percent and Roger receiving approximately forty-five percent. Is this type of equitable, rather than equal, division of the marital estate permissible? What, if any, other factors than those stated should Judge Williams consider in determining how to divide the marital estate? Closing Date/Time: 2024-12-12