MASSACHUSETTS TRIAL COURT
Greenfield, Massachusetts, United States
Title: Maintenance Tech-Greenfield Pay Grade: 9 Starting Pay: $42,477.35/Yr. Departmental Mission Statement: The Facilities Management and Capital Planning department provides for the management and maintenance of 62 state-owned courthouses, and 42 leased facilities located in ten counties of the Commonwealth. The Department is committed to administering effective property management, facility operations, facility renewal, and the delivery of quality customer service in support of the administration of justice throughout the Commonwealth. FACILITES MANAGEMENT & CAPITAL PLANNING ORGANIZATIONAL PROFILE: Notes: The hours for this position is 6am-2pm. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. This position may be considered essential personnel in certain emergencies and may be required to work outside of regularly scheduled hours, including staying late or coming in early. Position Summary • This series is responsible for assisting in a range of skilled trades duties for both licensed and unlicensed trades. • Duties focus on the application of complex materials and compounds consistent with general contracting work. • Other duties include providing assistance in repairing, installing, and testing various types of systems and equipment. • A classification above the entry level requires the performance of increasingly more responsible and complex work which requires advanced skill and experience. • Employees are appointed at the entry level and are eligible for reclassification to the higher grade within this series consistent with the requirements in the job description. • The position title reverts to the entry level of this series when there is a vacancy. SUPERVISION RECEIVED: Receives moderate supervision from the Facilities Supervisor in performing structured but not always routine work. Moderate judgment is required. ORGANIZATIONAL LEVELS: Maintenance Technician I - This is the entry level position title within this series. • Employees at this level are expected to perform minor repairs and improvements in a variety of trades under the direction of a building or maintenance supervisor. • Maintenance Technician II - This is the second level position title within this series. • Employees at this level are expected begin to develop a trade of expertise utilized by the Court Facilities Bureau and have the ability to work independently in the performance of standard maintenance and repairs. Maintenance Technician I Duties : The following list of major duties represents a composite list of typical duties performed by individuals in this position. • Specific duties performed by an incumbent will vary depending upon the Division and the department within the Division: • Assists in servicing and replacing minor plumbing fixtures. • Performs minor electrical work not requiring a licensed electrician such as replacing light bulbs and fuses. • Assists in minor carpentry and repair work. • Maintain machinery, equipment, and tools by cleaning, lubricating, greasing, and oiling, to ensure optimum working order. • Applies paint, varnish, and stain to all types of surfaces in order to protect and beautify surfaces using appropriate tools and equipment; and performs related duties as required. • Maintenance Technician II Duties: Performs preventive maintenance and makes repairs to heating, ventilating, air conditioning equipment according to instructions such as replacing belts on motors, changing filters, bearings, etc. • Maintains and makes routine repairs to electrically powered equipment and appliances according to instruction from senior technicians and equipment service manual. • Apply carpentry techniques and using carpentry tools to construct, alter, repair, and/or install walls, stairs, floors, ceiling, windows, doors, roofs, gutters, and locks. • Perform structural repair, alterations, or improvement work such as preparing surfaces for plaster or cement work; studding, wiring, and plastering walls. • Install glass in doors and windows; All duties covered under Maintenance Technician I; and performs related duties as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas. • Ethics and Values: Communicates and demonstrates the ethics and values of the Court Facilities Department and the Trial Court. • Mission: Understands, upholds, and communicates the Trial Court and Court Facilities Department missions. Applied Knowledge Understands standard facility management methods, codes, and operational best practices. • Problem Solving: Accurately assesses maintenance problems of a routine nature and initiates corrective action. • Continuous Learning: Demonstrates a commitment to continuously improve himself or herself through training and making use of new methods and equipment. • Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. • Customer Service: Contributes to a departmental environment emphasizing conduct that is courteous and professional toward both Trial Court employees and the public. • Collaboration: Works with others cooperatively, and demonstrates teamwork, contributing to a work environment that focuses on shared goals. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Maintenance Technician: • Maintenance Technician I Requirements: A high school diploma and at least one year of general building repair and maintenance; or an equivalent combination of education and experience. • Knowledge in a variety of trade areas common to the field of building maintenance • Knowledge of the use and operation of hand tools, power tools, and equipment • Ability to lift and carry heavy objects. • Ability to climb and work on scaffolds and ladders, Physical stamina, and endurance. • Additional Requirements for Maintenance Technician II: A minimum of two years' experience working at the entry level. • A demonstration of competence and expertise in an area of specialization consistent with licensed and unlicensed trades utilized by the Court Facilities Bureau • The acquisition of a trade or technical license where applicable is preferred. • Ability to give direction and instruction to senior staff. Closing Date/Time: 2022-12-29
Oct 01, 2022
Full Time
Title: Maintenance Tech-Greenfield Pay Grade: 9 Starting Pay: $42,477.35/Yr. Departmental Mission Statement: The Facilities Management and Capital Planning department provides for the management and maintenance of 62 state-owned courthouses, and 42 leased facilities located in ten counties of the Commonwealth. The Department is committed to administering effective property management, facility operations, facility renewal, and the delivery of quality customer service in support of the administration of justice throughout the Commonwealth. FACILITES MANAGEMENT & CAPITAL PLANNING ORGANIZATIONAL PROFILE: Notes: The hours for this position is 6am-2pm. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. This position may be considered essential personnel in certain emergencies and may be required to work outside of regularly scheduled hours, including staying late or coming in early. Position Summary • This series is responsible for assisting in a range of skilled trades duties for both licensed and unlicensed trades. • Duties focus on the application of complex materials and compounds consistent with general contracting work. • Other duties include providing assistance in repairing, installing, and testing various types of systems and equipment. • A classification above the entry level requires the performance of increasingly more responsible and complex work which requires advanced skill and experience. • Employees are appointed at the entry level and are eligible for reclassification to the higher grade within this series consistent with the requirements in the job description. • The position title reverts to the entry level of this series when there is a vacancy. SUPERVISION RECEIVED: Receives moderate supervision from the Facilities Supervisor in performing structured but not always routine work. Moderate judgment is required. ORGANIZATIONAL LEVELS: Maintenance Technician I - This is the entry level position title within this series. • Employees at this level are expected to perform minor repairs and improvements in a variety of trades under the direction of a building or maintenance supervisor. • Maintenance Technician II - This is the second level position title within this series. • Employees at this level are expected begin to develop a trade of expertise utilized by the Court Facilities Bureau and have the ability to work independently in the performance of standard maintenance and repairs. Maintenance Technician I Duties : The following list of major duties represents a composite list of typical duties performed by individuals in this position. • Specific duties performed by an incumbent will vary depending upon the Division and the department within the Division: • Assists in servicing and replacing minor plumbing fixtures. • Performs minor electrical work not requiring a licensed electrician such as replacing light bulbs and fuses. • Assists in minor carpentry and repair work. • Maintain machinery, equipment, and tools by cleaning, lubricating, greasing, and oiling, to ensure optimum working order. • Applies paint, varnish, and stain to all types of surfaces in order to protect and beautify surfaces using appropriate tools and equipment; and performs related duties as required. • Maintenance Technician II Duties: Performs preventive maintenance and makes repairs to heating, ventilating, air conditioning equipment according to instructions such as replacing belts on motors, changing filters, bearings, etc. • Maintains and makes routine repairs to electrically powered equipment and appliances according to instruction from senior technicians and equipment service manual. • Apply carpentry techniques and using carpentry tools to construct, alter, repair, and/or install walls, stairs, floors, ceiling, windows, doors, roofs, gutters, and locks. • Perform structural repair, alterations, or improvement work such as preparing surfaces for plaster or cement work; studding, wiring, and plastering walls. • Install glass in doors and windows; All duties covered under Maintenance Technician I; and performs related duties as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas. • Ethics and Values: Communicates and demonstrates the ethics and values of the Court Facilities Department and the Trial Court. • Mission: Understands, upholds, and communicates the Trial Court and Court Facilities Department missions. Applied Knowledge Understands standard facility management methods, codes, and operational best practices. • Problem Solving: Accurately assesses maintenance problems of a routine nature and initiates corrective action. • Continuous Learning: Demonstrates a commitment to continuously improve himself or herself through training and making use of new methods and equipment. • Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. • Customer Service: Contributes to a departmental environment emphasizing conduct that is courteous and professional toward both Trial Court employees and the public. • Collaboration: Works with others cooperatively, and demonstrates teamwork, contributing to a work environment that focuses on shared goals. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Maintenance Technician: • Maintenance Technician I Requirements: A high school diploma and at least one year of general building repair and maintenance; or an equivalent combination of education and experience. • Knowledge in a variety of trade areas common to the field of building maintenance • Knowledge of the use and operation of hand tools, power tools, and equipment • Ability to lift and carry heavy objects. • Ability to climb and work on scaffolds and ladders, Physical stamina, and endurance. • Additional Requirements for Maintenance Technician II: A minimum of two years' experience working at the entry level. • A demonstration of competence and expertise in an area of specialization consistent with licensed and unlicensed trades utilized by the Court Facilities Bureau • The acquisition of a trade or technical license where applicable is preferred. • Ability to give direction and instruction to senior staff. Closing Date/Time: 2022-12-29
MASSACHUSETTS TRIAL COURT
Fall River, Massachusetts, United States
Title: Custodian-Fall River Pay Grade: Grade 6 Starting Pay: $36,262.64/Yr. Departmental Mission Statement: The Facilities Management and Capital Planning department provides for the management and maintenance of 62 state-owned courthouses, and 42 leased facilities located in ten counties of the Commonwealth. The Department is committed to administering effective property management, facility operations, facility renewal, and the delivery of quality customer service in support of the administration of justice throughout the Commonwealth. Facilities Management & Capital Planning Department Organizational Department Notes: This position may be considered essential personnel in certain emergencies and may be required to work outside of regularly scheduled hours, including staying late or coming in early. This positionmay have travelingto the following Courts: Brockton District Court, Plymouth Trial Court, Taunton Trial Court, Fall River Durfee, New Bedford Probate & Family, Falmouth Courthouse. The hours for this position is 12pm-8pm. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to cleaning and the up keeping of orderly conditions of courthouse premises and is responsible for providing custodial and janitorial services. The higher level requires the performance of increasingly more responsible and varied work which requires greater knowledge of cleaning chemicals, surface types, the utilization of power/mechanized cleaning equipment, and providing direction to less senior staff. Employees are hired at the entry level position and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles. ORGANIZATIONAL LEVELS: Custodian I - This is the entry level position title within this series. Employees at this level are expected to clean and keep courthouse premises in an orderly condition by providing custodial and janitorial services. Custodian II - This is the second level position title within this series. Employees at this level are expected to have a complete knowledge of cleaning chemicals, industrial cleaning methods, and the utilization of automatic cleaning equipment. Employees are also expected to function as a lead person on project work and perform small motor/equipment repairs. SUPERVISION RECEIVED: Receives immediate supervision in performing structured but not always routine work. Limited discretion is required. Duties: Custodian I Duties: • Keeps a building in clean and orderly condition by performing a combination of activities including cleaning assigned areas. • Maintains the cleanliness and appearance of floors by sweeping, mopping, and vacuuming. • Washes interior surfaces of buildings such as walls, ceilings, windows, etc. using appropriate supplies and equipment. • Empties waste receptacles and disposes of refuse. • Dusts and polishes furniture. • Performs related duties such as loading and unloading equipment and supplies from vehicles, moving furniture in rooms for special functions or meetings. • Performs outside duties such as washing windows, sweeping walks, shoveling snow, and picking up trash. • Performs related duties as required. Custodian II Additional Duties: • Utilizes advanced custodial equipment such as automatic cleaning equipment, snow blowers, and lawn mowers. • Complete knowledge of cleaning chemicals, surface types, industrial cleaning methods, etc; • Performs minor repairs to building. • Performs small motor/equipment repairs. • Functions as lead person on project work. • Performs related duties as required. Job Competencies: • Ethics and Values: Communicates and demonstrates the ethics and values of the Court Facilities Department and the Trial Court. • Mission: Understands, upholds, and communicates the Trial Court and Court Facilities Department missions. • Applied Knowledge: Understands standard facility management methods, codes, and operational best practices. • Problem Solving: Accurately assesses custodial problems of a routine nature and initiates corrective action. • Continuous Learning: Demonstrates a commitment to continuously improve himself or herself through training and making use of new methods and equipment. • Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. • Customer Service: Contributes to a departmental environment emphasizing conduct that is courteous and professional toward both Trial Court employees and the public. • Collaboration: Works with others cooperatively, and demonstrates teamwork, contributing to a work environment that focuses on shared goals. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Custodian I Custodian I Requirements: • One to three years’ experience in basic custodial / janitorial duties. • Ability to perform physical labor and follow oral and written instructions. • Knowledge of methods followed in building custodial work. • Knowledge of types and uses of materials, tools, and equipment used in building custodial work. • Physical stamina and endurance. Custodian II Additional Requirements: • At least two years’ experience as at the entry level position, working with automatic cleaning equipment and industrial cleaning methods. • Ability to perform physical labor and follow oral and written instructions. • Knowledge of methods followed in building custodial work. • Knowledge of types and uses of materials, tools, and equipment used in building custodial work. • Ability to give direction and instruction to less senior staff. Closing Date/Time: 2022-12-29
Oct 01, 2022
Full Time
Title: Custodian-Fall River Pay Grade: Grade 6 Starting Pay: $36,262.64/Yr. Departmental Mission Statement: The Facilities Management and Capital Planning department provides for the management and maintenance of 62 state-owned courthouses, and 42 leased facilities located in ten counties of the Commonwealth. The Department is committed to administering effective property management, facility operations, facility renewal, and the delivery of quality customer service in support of the administration of justice throughout the Commonwealth. Facilities Management & Capital Planning Department Organizational Department Notes: This position may be considered essential personnel in certain emergencies and may be required to work outside of regularly scheduled hours, including staying late or coming in early. This positionmay have travelingto the following Courts: Brockton District Court, Plymouth Trial Court, Taunton Trial Court, Fall River Durfee, New Bedford Probate & Family, Falmouth Courthouse. The hours for this position is 12pm-8pm. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to cleaning and the up keeping of orderly conditions of courthouse premises and is responsible for providing custodial and janitorial services. The higher level requires the performance of increasingly more responsible and varied work which requires greater knowledge of cleaning chemicals, surface types, the utilization of power/mechanized cleaning equipment, and providing direction to less senior staff. Employees are hired at the entry level position and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles. ORGANIZATIONAL LEVELS: Custodian I - This is the entry level position title within this series. Employees at this level are expected to clean and keep courthouse premises in an orderly condition by providing custodial and janitorial services. Custodian II - This is the second level position title within this series. Employees at this level are expected to have a complete knowledge of cleaning chemicals, industrial cleaning methods, and the utilization of automatic cleaning equipment. Employees are also expected to function as a lead person on project work and perform small motor/equipment repairs. SUPERVISION RECEIVED: Receives immediate supervision in performing structured but not always routine work. Limited discretion is required. Duties: Custodian I Duties: • Keeps a building in clean and orderly condition by performing a combination of activities including cleaning assigned areas. • Maintains the cleanliness and appearance of floors by sweeping, mopping, and vacuuming. • Washes interior surfaces of buildings such as walls, ceilings, windows, etc. using appropriate supplies and equipment. • Empties waste receptacles and disposes of refuse. • Dusts and polishes furniture. • Performs related duties such as loading and unloading equipment and supplies from vehicles, moving furniture in rooms for special functions or meetings. • Performs outside duties such as washing windows, sweeping walks, shoveling snow, and picking up trash. • Performs related duties as required. Custodian II Additional Duties: • Utilizes advanced custodial equipment such as automatic cleaning equipment, snow blowers, and lawn mowers. • Complete knowledge of cleaning chemicals, surface types, industrial cleaning methods, etc; • Performs minor repairs to building. • Performs small motor/equipment repairs. • Functions as lead person on project work. • Performs related duties as required. Job Competencies: • Ethics and Values: Communicates and demonstrates the ethics and values of the Court Facilities Department and the Trial Court. • Mission: Understands, upholds, and communicates the Trial Court and Court Facilities Department missions. • Applied Knowledge: Understands standard facility management methods, codes, and operational best practices. • Problem Solving: Accurately assesses custodial problems of a routine nature and initiates corrective action. • Continuous Learning: Demonstrates a commitment to continuously improve himself or herself through training and making use of new methods and equipment. • Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. • Customer Service: Contributes to a departmental environment emphasizing conduct that is courteous and professional toward both Trial Court employees and the public. • Collaboration: Works with others cooperatively, and demonstrates teamwork, contributing to a work environment that focuses on shared goals. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Custodian I Custodian I Requirements: • One to three years’ experience in basic custodial / janitorial duties. • Ability to perform physical labor and follow oral and written instructions. • Knowledge of methods followed in building custodial work. • Knowledge of types and uses of materials, tools, and equipment used in building custodial work. • Physical stamina and endurance. Custodian II Additional Requirements: • At least two years’ experience as at the entry level position, working with automatic cleaning equipment and industrial cleaning methods. • Ability to perform physical labor and follow oral and written instructions. • Knowledge of methods followed in building custodial work. • Knowledge of types and uses of materials, tools, and equipment used in building custodial work. • Ability to give direction and instruction to less senior staff. Closing Date/Time: 2022-12-29
MASSACHUSETTS TRIAL COURT
Pittsfield, Massachusetts, United States
Title: Probation Case Specialist - Berkshire Superior Pay Grade: Grade 7 Starting Pay:$41,480.46 Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles.The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. Duties: Probation Case Specialist I Duties: •Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. •This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; • Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; • Requests information from other agencies, departments, and or courts; • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; • Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; • Maintains statistical data concerning case processing activities; and Performs related duties as required. Probation Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary. • Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required. • Serves as a “floating case specialist” who is able to fill-in for employees within other work units as required. • Performs all of the duties of the lower level within this series as required. Probation Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies. • Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed. • Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor. • Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; • Assists in the training of new employees and in the ongoing training of other employees. Serves as a “floating case specialist” who is able to perform the full-range of case processing duties within an office during absences as required; • Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems. • Compiles statistical information on probation activities and prepares periodic reports. • Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures. • Assists in researching open cases to determine their status and to determine further action to be taken. • Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; • Identifies persons who are behind in payments, research payment histories, determines further actions to be taken, and maintains appropriate files. • Provides assistance to staff in the use of word processing and other software applications; • May provide regular assistance and coordination to personnel assigned to the courtroom; • May serve as a back-up to a higher level series; • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Probation Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Probation Case Specialist I. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. • Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical case processing information. • Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist II. • Considerable working knowledge of case processing using MassCourts or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist III. • Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. • Demonstrated ability to conduct research on case files and systems and to prepare reports. Closing Date/Time: 2022-12-29
Oct 01, 2022
Full Time
Title: Probation Case Specialist - Berkshire Superior Pay Grade: Grade 7 Starting Pay:$41,480.46 Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles.The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. Duties: Probation Case Specialist I Duties: •Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. •This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; • Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; • Requests information from other agencies, departments, and or courts; • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; • Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; • Maintains statistical data concerning case processing activities; and Performs related duties as required. Probation Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary. • Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required. • Serves as a “floating case specialist” who is able to fill-in for employees within other work units as required. • Performs all of the duties of the lower level within this series as required. Probation Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies. • Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed. • Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor. • Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; • Assists in the training of new employees and in the ongoing training of other employees. Serves as a “floating case specialist” who is able to perform the full-range of case processing duties within an office during absences as required; • Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems. • Compiles statistical information on probation activities and prepares periodic reports. • Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures. • Assists in researching open cases to determine their status and to determine further action to be taken. • Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; • Identifies persons who are behind in payments, research payment histories, determines further actions to be taken, and maintains appropriate files. • Provides assistance to staff in the use of word processing and other software applications; • May provide regular assistance and coordination to personnel assigned to the courtroom; • May serve as a back-up to a higher level series; • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Probation Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Probation Case Specialist I. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. • Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical case processing information. • Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist II. • Considerable working knowledge of case processing using MassCourts or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist III. • Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. • Demonstrated ability to conduct research on case files and systems and to prepare reports. Closing Date/Time: 2022-12-29
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: e-Courts Deputy Statewide Manager Pay Grade: Senior Management 1 Starting Pay: $ 97,529.26 (Compensationcommensurate with experience. ) Departmental Mission Statement: The Executive Office of the Trial Court is led by the Chief Justice of the Trial Court and the Court Administrator and oversees judicial and court operations, including the Office of Court Management. The Executive Office works collaboratively with the seven Trial Court Departments and Commissioners of Probation and Jury to develop and implement policies and initiatives that promote an environment of continuous improvement and ensure the most effective use of resources to allow the delivery of quality justice. The Executive Office also oversees the development and implementation of strategic planning for the Trial Court. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/executive-office-of-the-trial-court Notes: This position is designated as Management and is covered by the Personnel Policies and Procedures Manual. Compensationcommensurate with experience. You must upload a resume to your profile to be considered for this position, in addition to completing all the application steps. Position Summary: The e-Courts Deputy Statewide Manager serves in a leadership role assisting the Statewide Manager for e-Courts and e-Courts Matrix Team by fostering a level of collaboration among the Trial Court Departments and leveraging the use of technology and uniform work processes for improved and sustained efficiency of court functions and operations, primarily through electronic court case filing, processing, delivery, and access to court records. In 2019, the e-Courts program was established to focus on the creation of an electronic (Digital) court by bringing together Trial Court Operations and Technology to implement and ensure the ongoing success of a modern court that reduces its reliance on paper processing. Supervision Received: Work is performed under the general direction of the Statewide Manager for e-Courts. Major Duties: Leads the work of non-technical staff and the e-Courts matrix team, responsible for representing and supporting a specific Trial Court Department: Manages all technical and non-technical components of the Massachusetts Trial Court e-Court Program in consultation with the Massachusetts Trial Court e-Court Leadership Team to leverage the use of technology and uniform work processes for improved and sustained efficiency and efficacy of court functions and operations, primarily through electronic court case filing and access to electronic court records. Aligns multiple aspects of the Massachusetts Trial Court e-Court initiative through best practice project management, systems analysis, business analysis, application software configuration, and successful interfaces between court case management systems and other internal automated systems; Collaborates with leadership from the 7 Trial Court Departments, Massachusetts Probation Service, Office of Jury Commissioner, and the Office of Court Management (OCM) in making policy and procedural decisions about electronic court records and electronic filing, including but not limited to, digital signatures, privacy and public access, and document management and retention; Assists in providing direction and guidance on all e-Court Program related project plans (technical and court process); establishing critical path dependencies and deadlines for project plans; identifying and securing required resources for each project phase; Assists with vendor contracts and with requests for proposals (RFPs) along with addressing priorities and escalating issues with vendors; Manages business process reengineering efforts and requirements gathering and documentation; Manages user acceptance testing, documentation, and quality assurance; Assists in the facilitation of e-Court Program related meetings and trainings for judges, court personnel, lawyers, and public users; Manages advancing standardization of uniform electronic records and electronic filing policies and procedures; Assists in communicating and meeting with internal and external stakeholders to keep them informed about e-Court Program updates and initiatives; Supports the development and delivery of e-Court Program related training for judges, court personnel, lawyers, and public users in collaboration with the e-Court Leadership Team; Communicates, collaborates with, and provides information to judges, lawyers, and other court officials invested in and impacted by the Massachusetts Trial Court e-Court Program; prepares reports and white papers as necessary; Works with the OCM management team to monitor and maintain administrative components related to the Massachusetts Trial Court e-Court Program; Ability to travel to court locations throughout the state; and Performs other related duties as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values: Communicates and demonstrates the ethics and values of the Trial Court. Mission: Understands, upholds, and communicates the Trial Court mission. Applied Knowledge: Demonstrated experience leveraging technology solutions to court rules and operational best practices to deliver the highest level of justice. Understands information software solutions, specialized tools, applications, and systems, with an ability to transfer that understanding to stakeholders in the various court departments and divisions. Problem Solving: Ability to successfully address research issues, draw conclusions, and make recommendations based on the research and policy analysis results. Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds Time Management: Ability to effectively manage time and meet deadlines while overseeing multiple administrative tasks at once. Continuous Learning Is actively committed to and actively works to continuously improve the operations of the Trial Court and oneself. Collaboration: Works with others cooperatively, and promotes teamwork, contributing to a work environment that focuses on shared departmental goals. Minimum Requirements: These are the minimum requirements necessary to apply for the position of e-Courts Deputy Statewide Manager: A Bachelor’s degree and (6) six years of fulltime, professional experience in supporting business operations, the major duties of which included at least two or more of the following functions: court case management and operations, information technology, project management, digital business solutions for customers, and data analytics ; or an equivalent combination of the required education and experience. PREFERRED KNOWLEDGE, SKILLS, AND ABILITIES: Certification in project management is highly desirable; Knowledge of project management principles and theory; Knowledge and understanding of court case management systems, electronic case initiation, electronic filing of documents, and electronic case transaction processing ; Knowledge of modern electronic concepts in information technology such as web applications, cloud computing, and data warehouse reporting; and knowledge of application interfaces and data exchange concepts; Understanding of the information management needs of judges, clerks of court, court administrators/managers, legislative leaders, private and public agencies, and citizens ; Knowledge of the principles and practices of electronic payment systems, accounting, audit trails, and finance; Knowledge of the current and emerging computer server operating environments, networking environments, hardware and software trends, relational database, data warehouse, case management systems, and system interfaces; Strong interpersonal skills required to manage a complex program involving diverse constituencies ; Strong critical thinking, problem-solving, business process analysis, and systems analysis skills; Knowledge of departmental court processes; Familiarity with the MassCourts case management system for interfacing with the e-Courts business model ; Demonstrated ability to balance, prioritize and organize multiple tasks; Demonstrated ability to work collaboratively in teams and across organizations ; Demonstrated ability to accept feedback and adjust plans accordingly; Demonstrated ability to build strong working relationships inside and outside the organization ; Demonstrated ability to effectively translate user requirements into business, functional and test scenarios for projects of various sizes and complexity ; Closing Date/Time: 2022-12-29
Oct 01, 2022
Full Time
Title: e-Courts Deputy Statewide Manager Pay Grade: Senior Management 1 Starting Pay: $ 97,529.26 (Compensationcommensurate with experience. ) Departmental Mission Statement: The Executive Office of the Trial Court is led by the Chief Justice of the Trial Court and the Court Administrator and oversees judicial and court operations, including the Office of Court Management. The Executive Office works collaboratively with the seven Trial Court Departments and Commissioners of Probation and Jury to develop and implement policies and initiatives that promote an environment of continuous improvement and ensure the most effective use of resources to allow the delivery of quality justice. The Executive Office also oversees the development and implementation of strategic planning for the Trial Court. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/executive-office-of-the-trial-court Notes: This position is designated as Management and is covered by the Personnel Policies and Procedures Manual. Compensationcommensurate with experience. You must upload a resume to your profile to be considered for this position, in addition to completing all the application steps. Position Summary: The e-Courts Deputy Statewide Manager serves in a leadership role assisting the Statewide Manager for e-Courts and e-Courts Matrix Team by fostering a level of collaboration among the Trial Court Departments and leveraging the use of technology and uniform work processes for improved and sustained efficiency of court functions and operations, primarily through electronic court case filing, processing, delivery, and access to court records. In 2019, the e-Courts program was established to focus on the creation of an electronic (Digital) court by bringing together Trial Court Operations and Technology to implement and ensure the ongoing success of a modern court that reduces its reliance on paper processing. Supervision Received: Work is performed under the general direction of the Statewide Manager for e-Courts. Major Duties: Leads the work of non-technical staff and the e-Courts matrix team, responsible for representing and supporting a specific Trial Court Department: Manages all technical and non-technical components of the Massachusetts Trial Court e-Court Program in consultation with the Massachusetts Trial Court e-Court Leadership Team to leverage the use of technology and uniform work processes for improved and sustained efficiency and efficacy of court functions and operations, primarily through electronic court case filing and access to electronic court records. Aligns multiple aspects of the Massachusetts Trial Court e-Court initiative through best practice project management, systems analysis, business analysis, application software configuration, and successful interfaces between court case management systems and other internal automated systems; Collaborates with leadership from the 7 Trial Court Departments, Massachusetts Probation Service, Office of Jury Commissioner, and the Office of Court Management (OCM) in making policy and procedural decisions about electronic court records and electronic filing, including but not limited to, digital signatures, privacy and public access, and document management and retention; Assists in providing direction and guidance on all e-Court Program related project plans (technical and court process); establishing critical path dependencies and deadlines for project plans; identifying and securing required resources for each project phase; Assists with vendor contracts and with requests for proposals (RFPs) along with addressing priorities and escalating issues with vendors; Manages business process reengineering efforts and requirements gathering and documentation; Manages user acceptance testing, documentation, and quality assurance; Assists in the facilitation of e-Court Program related meetings and trainings for judges, court personnel, lawyers, and public users; Manages advancing standardization of uniform electronic records and electronic filing policies and procedures; Assists in communicating and meeting with internal and external stakeholders to keep them informed about e-Court Program updates and initiatives; Supports the development and delivery of e-Court Program related training for judges, court personnel, lawyers, and public users in collaboration with the e-Court Leadership Team; Communicates, collaborates with, and provides information to judges, lawyers, and other court officials invested in and impacted by the Massachusetts Trial Court e-Court Program; prepares reports and white papers as necessary; Works with the OCM management team to monitor and maintain administrative components related to the Massachusetts Trial Court e-Court Program; Ability to travel to court locations throughout the state; and Performs other related duties as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values: Communicates and demonstrates the ethics and values of the Trial Court. Mission: Understands, upholds, and communicates the Trial Court mission. Applied Knowledge: Demonstrated experience leveraging technology solutions to court rules and operational best practices to deliver the highest level of justice. Understands information software solutions, specialized tools, applications, and systems, with an ability to transfer that understanding to stakeholders in the various court departments and divisions. Problem Solving: Ability to successfully address research issues, draw conclusions, and make recommendations based on the research and policy analysis results. Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds Time Management: Ability to effectively manage time and meet deadlines while overseeing multiple administrative tasks at once. Continuous Learning Is actively committed to and actively works to continuously improve the operations of the Trial Court and oneself. Collaboration: Works with others cooperatively, and promotes teamwork, contributing to a work environment that focuses on shared departmental goals. Minimum Requirements: These are the minimum requirements necessary to apply for the position of e-Courts Deputy Statewide Manager: A Bachelor’s degree and (6) six years of fulltime, professional experience in supporting business operations, the major duties of which included at least two or more of the following functions: court case management and operations, information technology, project management, digital business solutions for customers, and data analytics ; or an equivalent combination of the required education and experience. PREFERRED KNOWLEDGE, SKILLS, AND ABILITIES: Certification in project management is highly desirable; Knowledge of project management principles and theory; Knowledge and understanding of court case management systems, electronic case initiation, electronic filing of documents, and electronic case transaction processing ; Knowledge of modern electronic concepts in information technology such as web applications, cloud computing, and data warehouse reporting; and knowledge of application interfaces and data exchange concepts; Understanding of the information management needs of judges, clerks of court, court administrators/managers, legislative leaders, private and public agencies, and citizens ; Knowledge of the principles and practices of electronic payment systems, accounting, audit trails, and finance; Knowledge of the current and emerging computer server operating environments, networking environments, hardware and software trends, relational database, data warehouse, case management systems, and system interfaces; Strong interpersonal skills required to manage a complex program involving diverse constituencies ; Strong critical thinking, problem-solving, business process analysis, and systems analysis skills; Knowledge of departmental court processes; Familiarity with the MassCourts case management system for interfacing with the e-Courts business model ; Demonstrated ability to balance, prioritize and organize multiple tasks; Demonstrated ability to work collaboratively in teams and across organizations ; Demonstrated ability to accept feedback and adjust plans accordingly; Demonstrated ability to build strong working relationships inside and outside the organization ; Demonstrated ability to effectively translate user requirements into business, functional and test scenarios for projects of various sizes and complexity ; Closing Date/Time: 2022-12-29
MASSACHUSETTS TRIAL COURT
Pittsfield, Massachusetts, United States
Title: Custodian-Pittsfield Pay Grade: Grade 6 Starting Pay: $36,262.64/Yr. Departmental Mission Statement: The Facilities Management and Capital Planning department provides for the management and maintenance of 62 state-owned courthouses, and 42 leased facilities located in ten counties of the Commonwealth. The Department is committed to administering effective property management, facility operations, facility renewal, and the delivery of quality customer service in support of the administration of justice throughout the Commonwealth. Facilities Management & Capital Planning Department Organizational Department Notes: This position is designated as a union position and iscovered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. The hours for this position is 3pm-11pm. This position may be considered essential personnel in certain emergencies and may be required to work outside of regularly scheduled hours, including staying late or coming in early Position Summary: This series is responsible for performing a variety of duties related to cleaning and the up keeping of orderly conditions of courthouse premises and is responsible for providing custodial and janitorial services. The higher level requires the performance of increasingly more responsible and varied work which requires greater knowledge of cleaning chemicals, surface types, the utilization of power/mechanized cleaning equipment, and providing direction to less senior staff. Employees are hired at the entry level position and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles. ORGANIZATIONAL LEVELS: Custodian I - This is the entry level position title within this series. Employees at this level are expected to clean and keep courthouse premises in an orderly condition by providing custodial and janitorial services. Custodian II - This is the second level position title within this series. Employees at this level are expected to have a complete knowledge of cleaning chemicals, industrial cleaning methods, and the utilization of automatic cleaning equipment. Employees are also expected to function as a lead person on project work and perform small motor/equipment repairs. SUPERVISION RECEIVED: Receives immediate supervision in performing structured but not always routine work. Limited discretion is required. Duties: Custodian I Duties: • Keeps a building in clean and orderly condition by performing a combination of activities including cleaning assigned areas. • Maintains the cleanliness and appearance of floors by sweeping, mopping, and vacuuming. • Washes interior surfaces of buildings such as walls, ceilings, windows, etc. using appropriate supplies and equipment. • Empties waste receptacles and disposes of refuse. • Dusts and polishes furniture. • Performs related duties such as loading and unloading equipment and supplies from vehicles, moving furniture in rooms for special functions or meetings. • Performs outside duties such as washing windows, sweeping walks, shoveling snow, and picking up trash. • Performs related duties as required. Custodian II Additional Duties: • Utilizes advanced custodial equipment such as automatic cleaning equipment, snow blowers, and lawn mowers. • Complete knowledge of cleaning chemicals, surface types, industrial cleaning methods, etc; • Performs minor repairs to building. • Performs small motor/equipment repairs. • Functions as lead person on project work. • Performs related duties as required. Job Competencies: • Ethics and Values: Communicates and demonstrates the ethics and values of the Court Facilities Department and the Trial Court. • Mission: Understands, upholds, and communicates the Trial Court and Court Facilities Department missions. • Applied Knowledge: Understands standard facility management methods, codes, and operational best practices. • Problem Solving: Accurately assesses custodial problems of a routine nature and initiates corrective action. • Continuous Learning: Demonstrates a commitment to continuously improve himself or herself through training and making use of new methods and equipment. • Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. • Customer Service: Contributes to a departmental environment emphasizing conduct that is courteous and professional toward both Trial Court employees and the public. • Collaboration: Works with others cooperatively, and demonstrates teamwork, contributing to a work environment that focuses on shared goals. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Custodian I Custodian I Requirements: • One to three years’ experience in basic custodial / janitorial duties. • Ability to perform physical labor and follow oral and written instructions. • Knowledge of methods followed in building custodial work. • Knowledge of types and uses of materials, tools, and equipment used in building custodial work. • Physical stamina and endurance. Custodian II Additional Requirements: • At least two years’ experience as at the entry level position, working with automatic cleaning equipment and industrial cleaning methods. • Ability to perform physical labor and follow oral and written instructions. • Knowledge of methods followed in building custodial work. • Knowledge of types and uses of materials, tools, and equipment used in building custodial work. • Ability to give direction and instruction to less senior staff. Closing Date/Time: 2022-12-29
Oct 01, 2022
Full Time
Title: Custodian-Pittsfield Pay Grade: Grade 6 Starting Pay: $36,262.64/Yr. Departmental Mission Statement: The Facilities Management and Capital Planning department provides for the management and maintenance of 62 state-owned courthouses, and 42 leased facilities located in ten counties of the Commonwealth. The Department is committed to administering effective property management, facility operations, facility renewal, and the delivery of quality customer service in support of the administration of justice throughout the Commonwealth. Facilities Management & Capital Planning Department Organizational Department Notes: This position is designated as a union position and iscovered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. The hours for this position is 3pm-11pm. This position may be considered essential personnel in certain emergencies and may be required to work outside of regularly scheduled hours, including staying late or coming in early Position Summary: This series is responsible for performing a variety of duties related to cleaning and the up keeping of orderly conditions of courthouse premises and is responsible for providing custodial and janitorial services. The higher level requires the performance of increasingly more responsible and varied work which requires greater knowledge of cleaning chemicals, surface types, the utilization of power/mechanized cleaning equipment, and providing direction to less senior staff. Employees are hired at the entry level position and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles. ORGANIZATIONAL LEVELS: Custodian I - This is the entry level position title within this series. Employees at this level are expected to clean and keep courthouse premises in an orderly condition by providing custodial and janitorial services. Custodian II - This is the second level position title within this series. Employees at this level are expected to have a complete knowledge of cleaning chemicals, industrial cleaning methods, and the utilization of automatic cleaning equipment. Employees are also expected to function as a lead person on project work and perform small motor/equipment repairs. SUPERVISION RECEIVED: Receives immediate supervision in performing structured but not always routine work. Limited discretion is required. Duties: Custodian I Duties: • Keeps a building in clean and orderly condition by performing a combination of activities including cleaning assigned areas. • Maintains the cleanliness and appearance of floors by sweeping, mopping, and vacuuming. • Washes interior surfaces of buildings such as walls, ceilings, windows, etc. using appropriate supplies and equipment. • Empties waste receptacles and disposes of refuse. • Dusts and polishes furniture. • Performs related duties such as loading and unloading equipment and supplies from vehicles, moving furniture in rooms for special functions or meetings. • Performs outside duties such as washing windows, sweeping walks, shoveling snow, and picking up trash. • Performs related duties as required. Custodian II Additional Duties: • Utilizes advanced custodial equipment such as automatic cleaning equipment, snow blowers, and lawn mowers. • Complete knowledge of cleaning chemicals, surface types, industrial cleaning methods, etc; • Performs minor repairs to building. • Performs small motor/equipment repairs. • Functions as lead person on project work. • Performs related duties as required. Job Competencies: • Ethics and Values: Communicates and demonstrates the ethics and values of the Court Facilities Department and the Trial Court. • Mission: Understands, upholds, and communicates the Trial Court and Court Facilities Department missions. • Applied Knowledge: Understands standard facility management methods, codes, and operational best practices. • Problem Solving: Accurately assesses custodial problems of a routine nature and initiates corrective action. • Continuous Learning: Demonstrates a commitment to continuously improve himself or herself through training and making use of new methods and equipment. • Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. • Customer Service: Contributes to a departmental environment emphasizing conduct that is courteous and professional toward both Trial Court employees and the public. • Collaboration: Works with others cooperatively, and demonstrates teamwork, contributing to a work environment that focuses on shared goals. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Custodian I Custodian I Requirements: • One to three years’ experience in basic custodial / janitorial duties. • Ability to perform physical labor and follow oral and written instructions. • Knowledge of methods followed in building custodial work. • Knowledge of types and uses of materials, tools, and equipment used in building custodial work. • Physical stamina and endurance. Custodian II Additional Requirements: • At least two years’ experience as at the entry level position, working with automatic cleaning equipment and industrial cleaning methods. • Ability to perform physical labor and follow oral and written instructions. • Knowledge of methods followed in building custodial work. • Knowledge of types and uses of materials, tools, and equipment used in building custodial work. • Ability to give direction and instruction to less senior staff. Closing Date/Time: 2022-12-29
MASSACHUSETTS TRIAL COURT
Greenfield, Massachusetts, United States
Title: Custodian-Greenfield Pay Grade: Grade 6 Starting Pay: $36,262.64/Yr. Departmental Mission Statement: The Facilities Management and Capital Planning department provides for the management and maintenance of 62 state-owned courthouses, and 42 leased facilities located in ten counties of the Commonwealth. The Department is committed to administering effective property management, facility operations, facility renewal, and the delivery of quality customer service in support of the administration of justice throughout the Commonwealth. Facilities Management & Capital Planning Department Organizational Department Notes: This position is designated as a union position and iscovered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. The hours for this position is 2pm-10pm. This position is located in Greenfield, MA. This position may be considered essential personnel in certain emergencies and may be required to work outside of regularly scheduled hours, including staying late or coming in early Position Summary: This series is responsible for performing a variety of duties related to cleaning and the up keeping of orderly conditions of courthouse premises and is responsible for providing custodial and janitorial services. The higher level requires the performance of increasingly more responsible and varied work which requires greater knowledge of cleaning chemicals, surface types, the utilization of power/mechanized cleaning equipment, and providing direction to less senior staff. Employees are hired at the entry level position and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles. ORGANIZATIONAL LEVELS: Custodian I - This is the entry level position title within this series. Employees at this level are expected to clean and keep courthouse premises in an orderly condition by providing custodial and janitorial services. Custodian II - This is the second level position title within this series. Employees at this level are expected to have a complete knowledge of cleaning chemicals, industrial cleaning methods, and the utilization of automatic cleaning equipment. Employees are also expected to function as a lead person on project work and perform small motor/equipment repairs. SUPERVISION RECEIVED: Receives immediate supervision in performing structured but not always routine work. Limited discretion is required. Duties: Custodian I Duties: • Keeps a building in clean and orderly condition by performing a combination of activities including cleaning assigned areas. • Maintains the cleanliness and appearance of floors by sweeping, mopping, and vacuuming. • Washes interior surfaces of buildings such as walls, ceilings, windows, etc. using appropriate supplies and equipment. • Empties waste receptacles and disposes of refuse. • Dusts and polishes furniture. • Performs related duties such as loading and unloading equipment and supplies from vehicles, moving furniture in rooms for special functions or meetings. • Performs outside duties such as washing windows, sweeping walks, shoveling snow, and picking up trash. • Performs related duties as required. Custodian II Additional Duties: • Utilizes advanced custodial equipment such as automatic cleaning equipment, snow blowers, and lawn mowers. • Complete knowledge of cleaning chemicals, surface types, industrial cleaning methods, etc; • Performs minor repairs to building. • Performs small motor/equipment repairs. • Functions as lead person on project work. • Performs related duties as required. Job Competencies: • Ethics and Values: Communicates and demonstrates the ethics and values of the Court Facilities Department and the Trial Court. • Mission: Understands, upholds, and communicates the Trial Court and Court Facilities Department missions. • Applied Knowledge: Understands standard facility management methods, codes, and operational best practices. • Problem Solving: Accurately assesses custodial problems of a routine nature and initiates corrective action. • Continuous Learning: Demonstrates a commitment to continuously improve himself or herself through training and making use of new methods and equipment. • Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. • Customer Service: Contributes to a departmental environment emphasizing conduct that is courteous and professional toward both Trial Court employees and the public. • Collaboration: Works with others cooperatively, and demonstrates teamwork, contributing to a work environment that focuses on shared goals. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Custodian I Custodian I Requirements: • One to three years’ experience in basic custodial / janitorial duties. • Ability to perform physical labor and follow oral and written instructions. • Knowledge of methods followed in building custodial work. • Knowledge of types and uses of materials, tools, and equipment used in building custodial work. • Physical stamina and endurance. Custodian II Additional Requirements: • At least two years’ experience as at the entry level position, working with automatic cleaning equipment and industrial cleaning methods. • Ability to perform physical labor and follow oral and written instructions. • Knowledge of methods followed in building custodial work. • Knowledge of types and uses of materials, tools, and equipment used in building custodial work. • Ability to give direction and instruction to less senior staff. Closing Date/Time: 2022-12-29
Oct 01, 2022
Full Time
Title: Custodian-Greenfield Pay Grade: Grade 6 Starting Pay: $36,262.64/Yr. Departmental Mission Statement: The Facilities Management and Capital Planning department provides for the management and maintenance of 62 state-owned courthouses, and 42 leased facilities located in ten counties of the Commonwealth. The Department is committed to administering effective property management, facility operations, facility renewal, and the delivery of quality customer service in support of the administration of justice throughout the Commonwealth. Facilities Management & Capital Planning Department Organizational Department Notes: This position is designated as a union position and iscovered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. The hours for this position is 2pm-10pm. This position is located in Greenfield, MA. This position may be considered essential personnel in certain emergencies and may be required to work outside of regularly scheduled hours, including staying late or coming in early Position Summary: This series is responsible for performing a variety of duties related to cleaning and the up keeping of orderly conditions of courthouse premises and is responsible for providing custodial and janitorial services. The higher level requires the performance of increasingly more responsible and varied work which requires greater knowledge of cleaning chemicals, surface types, the utilization of power/mechanized cleaning equipment, and providing direction to less senior staff. Employees are hired at the entry level position and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles. ORGANIZATIONAL LEVELS: Custodian I - This is the entry level position title within this series. Employees at this level are expected to clean and keep courthouse premises in an orderly condition by providing custodial and janitorial services. Custodian II - This is the second level position title within this series. Employees at this level are expected to have a complete knowledge of cleaning chemicals, industrial cleaning methods, and the utilization of automatic cleaning equipment. Employees are also expected to function as a lead person on project work and perform small motor/equipment repairs. SUPERVISION RECEIVED: Receives immediate supervision in performing structured but not always routine work. Limited discretion is required. Duties: Custodian I Duties: • Keeps a building in clean and orderly condition by performing a combination of activities including cleaning assigned areas. • Maintains the cleanliness and appearance of floors by sweeping, mopping, and vacuuming. • Washes interior surfaces of buildings such as walls, ceilings, windows, etc. using appropriate supplies and equipment. • Empties waste receptacles and disposes of refuse. • Dusts and polishes furniture. • Performs related duties such as loading and unloading equipment and supplies from vehicles, moving furniture in rooms for special functions or meetings. • Performs outside duties such as washing windows, sweeping walks, shoveling snow, and picking up trash. • Performs related duties as required. Custodian II Additional Duties: • Utilizes advanced custodial equipment such as automatic cleaning equipment, snow blowers, and lawn mowers. • Complete knowledge of cleaning chemicals, surface types, industrial cleaning methods, etc; • Performs minor repairs to building. • Performs small motor/equipment repairs. • Functions as lead person on project work. • Performs related duties as required. Job Competencies: • Ethics and Values: Communicates and demonstrates the ethics and values of the Court Facilities Department and the Trial Court. • Mission: Understands, upholds, and communicates the Trial Court and Court Facilities Department missions. • Applied Knowledge: Understands standard facility management methods, codes, and operational best practices. • Problem Solving: Accurately assesses custodial problems of a routine nature and initiates corrective action. • Continuous Learning: Demonstrates a commitment to continuously improve himself or herself through training and making use of new methods and equipment. • Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. • Customer Service: Contributes to a departmental environment emphasizing conduct that is courteous and professional toward both Trial Court employees and the public. • Collaboration: Works with others cooperatively, and demonstrates teamwork, contributing to a work environment that focuses on shared goals. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Custodian I Custodian I Requirements: • One to three years’ experience in basic custodial / janitorial duties. • Ability to perform physical labor and follow oral and written instructions. • Knowledge of methods followed in building custodial work. • Knowledge of types and uses of materials, tools, and equipment used in building custodial work. • Physical stamina and endurance. Custodian II Additional Requirements: • At least two years’ experience as at the entry level position, working with automatic cleaning equipment and industrial cleaning methods. • Ability to perform physical labor and follow oral and written instructions. • Knowledge of methods followed in building custodial work. • Knowledge of types and uses of materials, tools, and equipment used in building custodial work. • Ability to give direction and instruction to less senior staff. Closing Date/Time: 2022-12-29
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Performance Analyst- Housing Court Pay Grade: Grade 17 Starting Pay: $72,307.39/Yr. Departmental Mission Statement: The Housing Court’s mission is to adjudicate all matters presented by litigants within its jurisdiction regarding housing in a fair, efficient, and timely manner according to the rule of law and the facts presented. In accordance with this mission, the Housing Court, through its operating philosophy and business practices, strives to present a citizen-oriented process to maximize access to justice for all such litigants. All members of the Housing Court are committed to this mission and process to fulfill our role within the judicial branch. HOUSING COURT ORGANIZATIONAL PROFILE: Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. The person in this position is expected to travel throughout the Commonwealth of Massachusetts. This position is located in the Admin office for Housing Court. Position Summary: The position includes administrative and organizational management duties to assist the Chief Justice, Deputy Court Administrator and the Administrative Office of the Housing Court (AOHC) in evaluating methods, practices and procedures in the six housing courts divisions, identifying needed improvements within individual courts and across the department as a whole, and providing administrative and technical assistance to accomplish those improvements. Performance Analysts will assist with all Housing Court initiatives. Candidates must possess outstanding organizational skills, an ability to remain calm under pressure, attentiveness to detail, a positive attitude and an ability to work cooperatively with the Chief Justice, the public, the staff in the Administrative Office, in the various court locations, and in collaboration other court departments. Candidates will be expected to perform statistical analysis and to innovatively use technology in streamlining the operational best practices issued by the AOHC. Candidates should not only have a keen interest in the law and the delivery of justice (although no legal education or training is required), but also a commitment to public service. The position requires maturity and discretion in handling confidential matters in a professional and sensitive manner. Supervision Received: Receives primary assignments and direction from the Chief Justice and the Deputy Court Administrator and works closely with other administrative staff. Work is supervised by the Deputy Court Administrator OR their designee and is evaluated for professional soundness, conformity to policy, and achievement of objectives. Duties: Works closely with the Chief Justice in supporting the day-to-day operations of the Housing Court including drafting, editing and finalizing correspondence, memoranda, and presentations; Assists the Chief Justice by compiling materials and making necessary arrangements for meetings and field visits, both before and after such meetings and visits; Maintains correspondence and meeting files; Assists with all Housing Court initiatives including educational conferences, Professional Development initiatives, Committee Meetings, Speech-writing, and Event Preparation; Communicates clearly and concisely as a representative of the Chief Justice; Maintains the database for the Housing Court’s Performance Metrics, requiring proficiency with Microsoft Access and Excel as well as the Trial Court’s MassCourts case processing system; Prepares and disseminates weekly reports related to the Trial Court Performance Metrics in order for Regional Coordinators, First Justices and Clerk-Magistrates to monitor and improve case flow management; Prepares quarterly caseload metrics for the Trial Court; Maintains database of upcoming retirements and appointments; Maintains database of Judicial Activity Reports and travel documentation for the Chief Justice; Provides administrative support on projects as needed; Assists with management of office support staff as needed or requested; and Works closely with regional administrative judges and staff to collect, analyze and disseminate data relating to resource allocations. Minimum Requirements: Bachelor’s degree and 2 years of relevant administrative experience with methods and procedures in courts or other public or private sector organizations; or an equivalent combination of the education and experience; Excellent writing, editing, and proofreading skills, and a firm grasp of the rules of grammar and punctuation; Strong organizational skills; Proficiency in MS Excel, MS Outlook and other Microsoft Office Applications; Keen grasp of the importance of confidentiality in the workplace; Reputation for ethical and moral behavior; Ability to work with others and maintain a professional and friendly working environment; Ability to lead AOHC and court staff in supporting the Mission of the Housing Court; Ability to adapt quickly and think on one’s feet; Willingness to identify and learn new skills and techniques to enhance the operations of the Administrative Office of the Housing Court; Self-motivation and a commitment to continuing professional development; Confidence to ask questions and assume responsibilities as they arise. Ability to travel to court locations throughout the State. Closing Date/Time: 2022-12-29
Sep 30, 2022
Full Time
Title: Performance Analyst- Housing Court Pay Grade: Grade 17 Starting Pay: $72,307.39/Yr. Departmental Mission Statement: The Housing Court’s mission is to adjudicate all matters presented by litigants within its jurisdiction regarding housing in a fair, efficient, and timely manner according to the rule of law and the facts presented. In accordance with this mission, the Housing Court, through its operating philosophy and business practices, strives to present a citizen-oriented process to maximize access to justice for all such litigants. All members of the Housing Court are committed to this mission and process to fulfill our role within the judicial branch. HOUSING COURT ORGANIZATIONAL PROFILE: Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. The person in this position is expected to travel throughout the Commonwealth of Massachusetts. This position is located in the Admin office for Housing Court. Position Summary: The position includes administrative and organizational management duties to assist the Chief Justice, Deputy Court Administrator and the Administrative Office of the Housing Court (AOHC) in evaluating methods, practices and procedures in the six housing courts divisions, identifying needed improvements within individual courts and across the department as a whole, and providing administrative and technical assistance to accomplish those improvements. Performance Analysts will assist with all Housing Court initiatives. Candidates must possess outstanding organizational skills, an ability to remain calm under pressure, attentiveness to detail, a positive attitude and an ability to work cooperatively with the Chief Justice, the public, the staff in the Administrative Office, in the various court locations, and in collaboration other court departments. Candidates will be expected to perform statistical analysis and to innovatively use technology in streamlining the operational best practices issued by the AOHC. Candidates should not only have a keen interest in the law and the delivery of justice (although no legal education or training is required), but also a commitment to public service. The position requires maturity and discretion in handling confidential matters in a professional and sensitive manner. Supervision Received: Receives primary assignments and direction from the Chief Justice and the Deputy Court Administrator and works closely with other administrative staff. Work is supervised by the Deputy Court Administrator OR their designee and is evaluated for professional soundness, conformity to policy, and achievement of objectives. Duties: Works closely with the Chief Justice in supporting the day-to-day operations of the Housing Court including drafting, editing and finalizing correspondence, memoranda, and presentations; Assists the Chief Justice by compiling materials and making necessary arrangements for meetings and field visits, both before and after such meetings and visits; Maintains correspondence and meeting files; Assists with all Housing Court initiatives including educational conferences, Professional Development initiatives, Committee Meetings, Speech-writing, and Event Preparation; Communicates clearly and concisely as a representative of the Chief Justice; Maintains the database for the Housing Court’s Performance Metrics, requiring proficiency with Microsoft Access and Excel as well as the Trial Court’s MassCourts case processing system; Prepares and disseminates weekly reports related to the Trial Court Performance Metrics in order for Regional Coordinators, First Justices and Clerk-Magistrates to monitor and improve case flow management; Prepares quarterly caseload metrics for the Trial Court; Maintains database of upcoming retirements and appointments; Maintains database of Judicial Activity Reports and travel documentation for the Chief Justice; Provides administrative support on projects as needed; Assists with management of office support staff as needed or requested; and Works closely with regional administrative judges and staff to collect, analyze and disseminate data relating to resource allocations. Minimum Requirements: Bachelor’s degree and 2 years of relevant administrative experience with methods and procedures in courts or other public or private sector organizations; or an equivalent combination of the education and experience; Excellent writing, editing, and proofreading skills, and a firm grasp of the rules of grammar and punctuation; Strong organizational skills; Proficiency in MS Excel, MS Outlook and other Microsoft Office Applications; Keen grasp of the importance of confidentiality in the workplace; Reputation for ethical and moral behavior; Ability to work with others and maintain a professional and friendly working environment; Ability to lead AOHC and court staff in supporting the Mission of the Housing Court; Ability to adapt quickly and think on one’s feet; Willingness to identify and learn new skills and techniques to enhance the operations of the Administrative Office of the Housing Court; Self-motivation and a commitment to continuing professional development; Confidence to ask questions and assume responsibilities as they arise. Ability to travel to court locations throughout the State. Closing Date/Time: 2022-12-29
MASSACHUSETTS TRIAL COURT
Somerville, Massachusetts, United States
Title: Facilities Supervisor II-Somerville Pay Grade: 16 Starting Pay: $68,160.35 Departmental Mission Statement: The Facilities Management Department of Trial Court provides for the management and maintenance of 63 state-owned courthouses located in ten counties of the Commonwealth. The Department is committed to administering effective property management, and for ensuring the delivery of quality services necessary for the efficient and reliable operation of all of the facilities which it maintains. FACILITES MANAGEMENT & CAPITAL PLANNING ORGANIZATIONAL PROFILE: Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. This position may be considered essential personnel in certain emergencies and may be required to work outside of regularly scheduled hours, including staying late or coming in early. The hours for this position is 7am-3pm. This position will have travelling within the cluster to the following buildings: Somerville, East Cambridge, Woburn and Waltham Position Summary: Working within the Facilities Management Department, the Facilities Supervisor II has overall responsibilities for maintenance and custodial functions of one or more courthouse facilities or other Trial Court facilities that have a square footage of between 100,000 square feet and 200,000 square feet. The Facilities Supervisor II supervises all maintenance staff and related work in the facilities supervised, as well as coordinates with systems personnel any installations or repairs that are completed in the facility. SUPERVISION RECEIVED: Receives moderate supervision from the regional Manager of Court Facilities in performing structured but not routine work. Moderate discretion is required. Duties: • Supervises all aspects of building operations including maintenance, repairs, and renovations by the Facilities Management Department employees and contractors; • Supervises response to emergencies such as fires, bomb threats, disturbances or building evacuations; • Investigates the condition of buildings, equipment and grounds, and recommends improvements in the facilities to ensure that needs are met; • Working with the Manager of Facilities for the region, develops and implements building improvement projects as needed; • Participates in the screening and hiring of staff, trains, supervises and evaluates performance, and recommends promotion to higher level positions; • Working with the Manager of Facilities for the region, carries out the implementation of the Facilities Management Department Standards for Building Cleaning and Maintenance; • Responsible for the implementation of building Green Cleaning Practices; • Responsible for the supervision/escorting of contractors performing work within assigned buildings and ensures contractors sign in and out, as work is completed; • Reviews work contractor's work to ensure work is performed per Facilities Management Standards; • Develops and tracks an inventory of signage within all buildings assigned and initiates changes as needed; • Develops and maintains an inventory of building equipment assigned to each facility and reports to management equipment to be taken out of service/replaced; • Maintains an appropriate inventory of building cleaning supplies and tracks usage to ensure replenishment within a timely manner. Generates replenishment orders; • Provides direct supervision and guidance to Facilities Management staff assigned to custodial and grounds maintenance duties; • Responsible for snow removal activities at assigned building(s) including but not limited to directing in-house as well as outside contractors; • Prepares monthly work order status report; • Responsible for the timely completion of on-line job requests and updates status on Maintenance Manager System; • Responsible for the upkeep of the Maintenance Manager System to ensure in-house and/or vendor job requests are closed out when completed; • Responsible for the upkeep of the CAMIS work order system to ensure work order are closed when work is completed; • Acts as liaison between Facilities Management and all Trial Court Departments; • Responsible for the delivery of outstanding customer service to all court users; • Acts as the liaison between the Facilities Management Department and DCAMM in coordinating and executing Deferred Maintenance, Energy Efficiency and other Building Projects; • Reviews daily cleaning checklists and ensure work was completed as indicated; • Addresses any discrepancies with staff arising from work order review and actual condition of the facility; • Performs related duties as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: • Ethics and Values Communicates and demonstrates the ethics and values of the Court Facilities Department and the Trial Court; • Mission Understands, upholds, and communicates the Trial Court and Court Facilities Department missions; • Applied Knowledge Understands standard facility management methods, codes, and operational best practices. • Problem Solving Accurately assesses maintenance problems of a routine nature and initiates corrective action; • Continuous Learning Demonstrates a commitment to continuously improve himself or herself through training and making use of new methods and equipment; • Commitment to Diversity Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds; • Customer Service Contributes to a departmental environment emphasizing conduct that is courteous and professional toward both Trial Court employees and the public. • Collaboration Works with others cooperatively, and demonstrates teamwork, contributing to a work environment that focuses on shared goals. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Facilities Supervisor II: • Must have a high school diploma and at least 5 years of experience in building custodial • work and building maintenance or the equivalent combination of education and experience; • Ability to give oral and written instructions in a precise and understandable manner; • Ability to coordinate the efforts of others in accomplishing assigned work objectives; • Knowledge of methods followed in building custodial work; • Knowledge of types and uses of materials, tools and equipment used in building maintenance work; • Physical stamina and endurance. Closing Date/Time: 2022-12-29
Sep 29, 2022
Full Time
Title: Facilities Supervisor II-Somerville Pay Grade: 16 Starting Pay: $68,160.35 Departmental Mission Statement: The Facilities Management Department of Trial Court provides for the management and maintenance of 63 state-owned courthouses located in ten counties of the Commonwealth. The Department is committed to administering effective property management, and for ensuring the delivery of quality services necessary for the efficient and reliable operation of all of the facilities which it maintains. FACILITES MANAGEMENT & CAPITAL PLANNING ORGANIZATIONAL PROFILE: Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. This position may be considered essential personnel in certain emergencies and may be required to work outside of regularly scheduled hours, including staying late or coming in early. The hours for this position is 7am-3pm. This position will have travelling within the cluster to the following buildings: Somerville, East Cambridge, Woburn and Waltham Position Summary: Working within the Facilities Management Department, the Facilities Supervisor II has overall responsibilities for maintenance and custodial functions of one or more courthouse facilities or other Trial Court facilities that have a square footage of between 100,000 square feet and 200,000 square feet. The Facilities Supervisor II supervises all maintenance staff and related work in the facilities supervised, as well as coordinates with systems personnel any installations or repairs that are completed in the facility. SUPERVISION RECEIVED: Receives moderate supervision from the regional Manager of Court Facilities in performing structured but not routine work. Moderate discretion is required. Duties: • Supervises all aspects of building operations including maintenance, repairs, and renovations by the Facilities Management Department employees and contractors; • Supervises response to emergencies such as fires, bomb threats, disturbances or building evacuations; • Investigates the condition of buildings, equipment and grounds, and recommends improvements in the facilities to ensure that needs are met; • Working with the Manager of Facilities for the region, develops and implements building improvement projects as needed; • Participates in the screening and hiring of staff, trains, supervises and evaluates performance, and recommends promotion to higher level positions; • Working with the Manager of Facilities for the region, carries out the implementation of the Facilities Management Department Standards for Building Cleaning and Maintenance; • Responsible for the implementation of building Green Cleaning Practices; • Responsible for the supervision/escorting of contractors performing work within assigned buildings and ensures contractors sign in and out, as work is completed; • Reviews work contractor's work to ensure work is performed per Facilities Management Standards; • Develops and tracks an inventory of signage within all buildings assigned and initiates changes as needed; • Develops and maintains an inventory of building equipment assigned to each facility and reports to management equipment to be taken out of service/replaced; • Maintains an appropriate inventory of building cleaning supplies and tracks usage to ensure replenishment within a timely manner. Generates replenishment orders; • Provides direct supervision and guidance to Facilities Management staff assigned to custodial and grounds maintenance duties; • Responsible for snow removal activities at assigned building(s) including but not limited to directing in-house as well as outside contractors; • Prepares monthly work order status report; • Responsible for the timely completion of on-line job requests and updates status on Maintenance Manager System; • Responsible for the upkeep of the Maintenance Manager System to ensure in-house and/or vendor job requests are closed out when completed; • Responsible for the upkeep of the CAMIS work order system to ensure work order are closed when work is completed; • Acts as liaison between Facilities Management and all Trial Court Departments; • Responsible for the delivery of outstanding customer service to all court users; • Acts as the liaison between the Facilities Management Department and DCAMM in coordinating and executing Deferred Maintenance, Energy Efficiency and other Building Projects; • Reviews daily cleaning checklists and ensure work was completed as indicated; • Addresses any discrepancies with staff arising from work order review and actual condition of the facility; • Performs related duties as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: • Ethics and Values Communicates and demonstrates the ethics and values of the Court Facilities Department and the Trial Court; • Mission Understands, upholds, and communicates the Trial Court and Court Facilities Department missions; • Applied Knowledge Understands standard facility management methods, codes, and operational best practices. • Problem Solving Accurately assesses maintenance problems of a routine nature and initiates corrective action; • Continuous Learning Demonstrates a commitment to continuously improve himself or herself through training and making use of new methods and equipment; • Commitment to Diversity Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds; • Customer Service Contributes to a departmental environment emphasizing conduct that is courteous and professional toward both Trial Court employees and the public. • Collaboration Works with others cooperatively, and demonstrates teamwork, contributing to a work environment that focuses on shared goals. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Facilities Supervisor II: • Must have a high school diploma and at least 5 years of experience in building custodial • work and building maintenance or the equivalent combination of education and experience; • Ability to give oral and written instructions in a precise and understandable manner; • Ability to coordinate the efforts of others in accomplishing assigned work objectives; • Knowledge of methods followed in building custodial work; • Knowledge of types and uses of materials, tools and equipment used in building maintenance work; • Physical stamina and endurance. Closing Date/Time: 2022-12-29
MASSACHUSETTS TRIAL COURT
Clinton, Massachusetts, United States
Title: Probation Case Specialist - Clinton District Court Pay Grade: Grade 7 Starting Pay: $41,480.46 Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles.The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. Duties: Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; • Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; • Requests information from other agencies, departments, and or courts; • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; • Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; • Maintains statistical data concerning case processing activities; and Performs related duties as required. Probation Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary. • Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required. • Serves as a “floating case specialist” who is able to fill-in for employees within other work units as required. • Performs all of the duties of the lower level within this series as required. • Probation Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies. • Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed. • Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor. • Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; • Assists in the training of new employees and in the ongoing training of other employees. Serves as a “floating case specialist” who is able to perform the full-range of case processing duties within an office during absences as required; • Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems. • Compiles statistical information on probation activities and prepares periodic reports. • Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures. • Assists in researching open cases to determine their status and to determine further action to be taken. • Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; • Identifies persons who are behind in payments, research payment histories, determines further actions to be taken, and maintains appropriate files. • Provides assistance to staff in the use of word processing and other software applications; • May provide regular assistance and coordination to personnel assigned to the courtroom; • May serve as a back-up to a higher level series; • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Probation Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Probation Case Specialist I. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. • Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical case processing information. • Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist II. • Considerable working knowledge of case processing using MassCourts or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist III. • Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. • Demonstrated ability to conduct research on case files and systems and to prepare reports. Closing Date/Time: 2022-12-29
Sep 29, 2022
Full Time
Title: Probation Case Specialist - Clinton District Court Pay Grade: Grade 7 Starting Pay: $41,480.46 Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles.The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. Duties: Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; • Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; • Requests information from other agencies, departments, and or courts; • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; • Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; • Maintains statistical data concerning case processing activities; and Performs related duties as required. Probation Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary. • Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required. • Serves as a “floating case specialist” who is able to fill-in for employees within other work units as required. • Performs all of the duties of the lower level within this series as required. • Probation Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies. • Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed. • Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor. • Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; • Assists in the training of new employees and in the ongoing training of other employees. Serves as a “floating case specialist” who is able to perform the full-range of case processing duties within an office during absences as required; • Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems. • Compiles statistical information on probation activities and prepares periodic reports. • Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures. • Assists in researching open cases to determine their status and to determine further action to be taken. • Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; • Identifies persons who are behind in payments, research payment histories, determines further actions to be taken, and maintains appropriate files. • Provides assistance to staff in the use of word processing and other software applications; • May provide regular assistance and coordination to personnel assigned to the courtroom; • May serve as a back-up to a higher level series; • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Probation Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Probation Case Specialist I. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. • Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical case processing information. • Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist II. • Considerable working knowledge of case processing using MassCourts or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist III. • Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. • Demonstrated ability to conduct research on case files and systems and to prepare reports. Closing Date/Time: 2022-12-29
MASSACHUSETTS TRIAL COURT
Dedham, Massachusetts, United States
Title: Probation Case Specialist - Norfolk Superior Court Pay Grade: Grade 7 Starting Pay: $41,480.46 Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles.The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. Duties: Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; • Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; • Requests information from other agencies, departments, and or courts; • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; • Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; • Maintains statistical data concerning case processing activities; and Performs related duties as required. Probation Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary. • Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required. • Serves as a “floating case specialist” who is able to fill-in for employees within other work units as required. • Performs all of the duties of the lower level within this series as required. • Probation Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies. • Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed. • Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor. • Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; • Assists in the training of new employees and in the ongoing training of other employees. Serves as a “floating case specialist” who is able to perform the full-range of case processing duties within an office during absences as required; • Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems. • Compiles statistical information on probation activities and prepares periodic reports. • Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures. • Assists in researching open cases to determine their status and to determine further action to be taken. • Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; • Identifies persons who are behind in payments, research payment histories, determines further actions to be taken, and maintains appropriate files. • Provides assistance to staff in the use of word processing and other software applications; • May provide regular assistance and coordination to personnel assigned to the courtroom; • May serve as a back-up to a higher level series; • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Probation Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Probation Case Specialist I. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. • Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical case processing information. • Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist II. • Considerable working knowledge of case processing using MassCourts or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist III. • Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. • Demonstrated ability to conduct research on case files and systems and to prepare reports. Closing Date/Time: 2022-12-29
Sep 29, 2022
Full Time
Title: Probation Case Specialist - Norfolk Superior Court Pay Grade: Grade 7 Starting Pay: $41,480.46 Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles.The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. Duties: Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; • Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; • Requests information from other agencies, departments, and or courts; • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; • Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; • Maintains statistical data concerning case processing activities; and Performs related duties as required. Probation Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary. • Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required. • Serves as a “floating case specialist” who is able to fill-in for employees within other work units as required. • Performs all of the duties of the lower level within this series as required. • Probation Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies. • Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed. • Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor. • Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; • Assists in the training of new employees and in the ongoing training of other employees. Serves as a “floating case specialist” who is able to perform the full-range of case processing duties within an office during absences as required; • Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems. • Compiles statistical information on probation activities and prepares periodic reports. • Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures. • Assists in researching open cases to determine their status and to determine further action to be taken. • Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; • Identifies persons who are behind in payments, research payment histories, determines further actions to be taken, and maintains appropriate files. • Provides assistance to staff in the use of word processing and other software applications; • May provide regular assistance and coordination to personnel assigned to the courtroom; • May serve as a back-up to a higher level series; • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Probation Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Probation Case Specialist I. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. • Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical case processing information. • Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist II. • Considerable working knowledge of case processing using MassCourts or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist III. • Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. • Demonstrated ability to conduct research on case files and systems and to prepare reports. Closing Date/Time: 2022-12-29
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Deputy Director of Facilities Management and Capital Planning Pay Grade: Senior Management 2 Starting Pay: $106,820.56-$157,897.43/Yr. Departmental Mission Statement: The Facilities Management and Capital Planning department provides for the management and maintenance of 62 state-owned courthouses, and 42 leased facilities located in ten counties of the Commonwealth. The Department is committed to administering effective property management, facility operations, facility renewal, and the delivery of quality customer service in support of the administration of justice throughout the Commonwealth. Notes: ORGANIZATIONAL PROFILE: https://www.mass.gov/info-details/trial-court-facilities-management This position is designated as management position and is covered by the Trial Court Personnel Policies and Procedures Manual. Please upload a current resume during the application process. Starting salary is based on applicant experience. This position will have occasionaltravelling. This position may be considered essential personnel in certain emergencies and may be required to work outside of regularly scheduled hours, including staying late or coming in early. Position Summary: Working within the Office of Court Management, the Deputy Director of Facilities Management assists and supports the Director of Facilities Management and Capital Planning in the Trial Court’s administration and management of Commonwealth owned courthouses, including but not limited to all maintenance, custodial services, snow removal operations, the purchase and distribution of utilities, renovations and repairs, deployment of staff, delivery of supplies, materials and equipment, and the administration of contracts related to the Facilities Management and Capital Planning Department. The Deputy Director of Facilities Management provides ongoing progress reports on a variety of departmental programs and projects, with a particular focus on Environmental Health and Safety, Deferred Maintenance Programs, Accelerated Energy Initiatives, Sustainability programs, and matters pertaining to small and Capital Projects. The Deputy Director of Facilities Management also provides oversight of the Facilities’ Fiscal Services, Human Resources, and operations support staff to ensure processes and procedures are implemented and adhered to through periodic reviews. The Deputy Director of Facilities Management represents the Director of Facilities Management and Capital Planning in his/her absence, and in any meetings and conferences as required. Supervision Received: Receives general direction from the Director of Facilities Management and Capital Planning of the Office of Court Management in performing duties in accordance with established guidelines. Duties: Assists and supports the Director of Facilities Management and Capital Planning in the administration and management of Commonwealth owned and leased courthouses, including all mechanical, electrical, plumbing (MEP) maintenance, snow removal, custodial services, the purchase and distribution of utilities, preventative maintenance, renovations, deferred maintenance operations, deployment of staff, delivery of supplies, materials and equipment, and the administration of contracts related to the department of Facilities Management and Capital Planning; Evaluates Facilities Management department employees as necessary in accordance with Trial Court policies in order to maintain the efficient functioning of the Facilities Management and Capital Planning department; Meets regularly with judges and other court officials to discuss maintenance related issues and needs and develops plans to respond to those issues and needs; Proactively working with the five Regional Managers of the Facilities Management department, the Deputy Director of Facilities Management identifies and implements new efficiencies and innovative approaches to improve courthouses MEP preventive maintenance programs, cleanliness, and staff performance; Excels at and participates in discussions related to collective bargaining and labor relations with members of the Human Resources Department; Administers and participates in hearings on employee union grievances for employees’ misconduct, consistent with the collective bargaining agreement and the Personnel Policies and Procedures Manual; Sets goals and objectives, evaluates staff, and disciplines as appropriate Facilities Management department employees when necessary with Regional Managers in accordance with Trial Court policies and in consultation with the Director of Facilities Management and Capital Planning; Collaborates with the Director of Facilities Management and Capital Planning to establish departmental metrics in order to meet or exceed goals and objectives to create an environment of continuous improvement; Periodically tests the performance of each facility by conducting Facilities Satisfaction Surveys; Assists the Director of Facilities Management and Capital Planning with the regular development and implementation of improved Facilities Management administrative processes and procedures to ensure consistent management practices throughout all regions; Compiles reports on a monthly basis to ensure compliance with established Facilities Management administrative processes and procedures; Recommends to the Director of Facilities Management and Capital Planning a corrective action plan if established Facilities Management Administrative Process & Procedures are not adhered to; Oversees the development and implementation of Environmental Health and Safety programs, processes, and procedures; Oversees the development, implementation and reporting of Sustainability programs within the Facilities Management department; Working with the engineering and environmental management staff, the Deputy Director of Facilities Management ensures that Accelerated Energy Initiatives programs are meeting all goals and objectives; Reports regularly to the Director of Facilities Management and Capital Planning on progress of on-going projects; Oversees the creation and development of annual operating budgets for the Facilities Management Department; Ensures and manages the fiscal performance on a monthly basis of each of the five regions within the Facility Management Department; Provides guidance and direction to the engineering and environmental staff on Deferred Maintenance Program priorities and small projects; Acts as a contact for Facilities Management on major construction projects in collaboration with the Deputy Director of Capital Planning and the Commonwealth’s Department of Capital Asset Management & Maintenance (DCAMM); Working with Facilities Management fiscal services staff, develops and implements standard Fiscal Management Procedures to include Purchasing, Accounting, Support Services and Contract Management in consultation with the Legal and Fiscal Affair Departments of the Office of Court Management; Ensures Fiscal Management Procedures are implemented and adhered to the in the Facilities Management Department through periodic reviews; Works with Human Resources and Facilities Management staff to ensure all Human Resources Policies, Rules and Regulations, and Processes and Procedures, and Labor Contract administration are followed; and Performs other related duties typical of a Deputy Director of a large Facility Management organization as requested and required. Job Competencies: Ethics and Values: Communicates and demonstrates the ethics and values of the Trial Court. Mission: Understands, upholds, and communicates the Trial Court and Facilities Management Department missions. Applied Knowledge: Understands the various facility management methods, codes, and operational best practices. Problem Solving: Accurately assesses operational and staffing problems within the department and initiates corrective action. Continuous Learning: Demonstrates a commitment to continuously improve himself or herself through professional development. Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. Customer Service: Fosters a departmental environment emphasizing conduct that is courteous and professional toward both Trial Court employees and the public. Collaboration: Works with others cooperatively, and promotes teamwork, contributing to a work environment that focuses on shared departmental goals. Minimum Requirements: The following are the minimum requirements for consideration for the position of Deputy Director of Facilities Management: Bachelor’s degree from an accredited university or college; preferably in facility management, engineering, business administration, or similar field of study and seven (7) professional experience managing a large portfolio of facilities; Proven ability to train, supervise, and coordinate the activities of a large staff involved in maintenance, repair, and customer service; Proven ability to plan, execute, and creation of a 5 year preventative maintenance plan for large portfolio of facilities; Proven project management ability to determine difficulties likely to be encountered in large scale projects and to develop effective strategies of overcoming those problems; Ability to use data to diagnose problems and drive enhancements and efficiencies in departmental operations; Proven ability to use software to manage building systems and financial operations; Considerable knowledge of the operation and function of older and state of the art complex buildings MEP systems; Proven ability to motivate and successfully lead a large diverse skilled organization; Proven ability and extensive experience in the management and oversight of operations, maintenance, and repairs of large building of facilities; Knowledge of the Massachusetts State Building Code, Plumbing and Gas Code; Considerable knowledge and experience in OSHA, ANSII, and general industry health and safety programs; Proven skills in the planning, development, and implementation of sustainability programs; Working knowledge of and ability to use personal computers and related software to develop databases and systems to record and track projects; Proven ability to maintain accurate records and to prepare all necessary reports; Proven ability to communicate clearly and effectively in oral and written form; and Strong interpersonal skills and the ability to work professionally with persons at all levels, including judges, and to maintain effective working relationships. Completion of any of the following trade designations are strongly preferred: CFM, RPA, PMP Closing Date/Time: 2022-12-29
Sep 28, 2022
Full Time
Title: Deputy Director of Facilities Management and Capital Planning Pay Grade: Senior Management 2 Starting Pay: $106,820.56-$157,897.43/Yr. Departmental Mission Statement: The Facilities Management and Capital Planning department provides for the management and maintenance of 62 state-owned courthouses, and 42 leased facilities located in ten counties of the Commonwealth. The Department is committed to administering effective property management, facility operations, facility renewal, and the delivery of quality customer service in support of the administration of justice throughout the Commonwealth. Notes: ORGANIZATIONAL PROFILE: https://www.mass.gov/info-details/trial-court-facilities-management This position is designated as management position and is covered by the Trial Court Personnel Policies and Procedures Manual. Please upload a current resume during the application process. Starting salary is based on applicant experience. This position will have occasionaltravelling. This position may be considered essential personnel in certain emergencies and may be required to work outside of regularly scheduled hours, including staying late or coming in early. Position Summary: Working within the Office of Court Management, the Deputy Director of Facilities Management assists and supports the Director of Facilities Management and Capital Planning in the Trial Court’s administration and management of Commonwealth owned courthouses, including but not limited to all maintenance, custodial services, snow removal operations, the purchase and distribution of utilities, renovations and repairs, deployment of staff, delivery of supplies, materials and equipment, and the administration of contracts related to the Facilities Management and Capital Planning Department. The Deputy Director of Facilities Management provides ongoing progress reports on a variety of departmental programs and projects, with a particular focus on Environmental Health and Safety, Deferred Maintenance Programs, Accelerated Energy Initiatives, Sustainability programs, and matters pertaining to small and Capital Projects. The Deputy Director of Facilities Management also provides oversight of the Facilities’ Fiscal Services, Human Resources, and operations support staff to ensure processes and procedures are implemented and adhered to through periodic reviews. The Deputy Director of Facilities Management represents the Director of Facilities Management and Capital Planning in his/her absence, and in any meetings and conferences as required. Supervision Received: Receives general direction from the Director of Facilities Management and Capital Planning of the Office of Court Management in performing duties in accordance with established guidelines. Duties: Assists and supports the Director of Facilities Management and Capital Planning in the administration and management of Commonwealth owned and leased courthouses, including all mechanical, electrical, plumbing (MEP) maintenance, snow removal, custodial services, the purchase and distribution of utilities, preventative maintenance, renovations, deferred maintenance operations, deployment of staff, delivery of supplies, materials and equipment, and the administration of contracts related to the department of Facilities Management and Capital Planning; Evaluates Facilities Management department employees as necessary in accordance with Trial Court policies in order to maintain the efficient functioning of the Facilities Management and Capital Planning department; Meets regularly with judges and other court officials to discuss maintenance related issues and needs and develops plans to respond to those issues and needs; Proactively working with the five Regional Managers of the Facilities Management department, the Deputy Director of Facilities Management identifies and implements new efficiencies and innovative approaches to improve courthouses MEP preventive maintenance programs, cleanliness, and staff performance; Excels at and participates in discussions related to collective bargaining and labor relations with members of the Human Resources Department; Administers and participates in hearings on employee union grievances for employees’ misconduct, consistent with the collective bargaining agreement and the Personnel Policies and Procedures Manual; Sets goals and objectives, evaluates staff, and disciplines as appropriate Facilities Management department employees when necessary with Regional Managers in accordance with Trial Court policies and in consultation with the Director of Facilities Management and Capital Planning; Collaborates with the Director of Facilities Management and Capital Planning to establish departmental metrics in order to meet or exceed goals and objectives to create an environment of continuous improvement; Periodically tests the performance of each facility by conducting Facilities Satisfaction Surveys; Assists the Director of Facilities Management and Capital Planning with the regular development and implementation of improved Facilities Management administrative processes and procedures to ensure consistent management practices throughout all regions; Compiles reports on a monthly basis to ensure compliance with established Facilities Management administrative processes and procedures; Recommends to the Director of Facilities Management and Capital Planning a corrective action plan if established Facilities Management Administrative Process & Procedures are not adhered to; Oversees the development and implementation of Environmental Health and Safety programs, processes, and procedures; Oversees the development, implementation and reporting of Sustainability programs within the Facilities Management department; Working with the engineering and environmental management staff, the Deputy Director of Facilities Management ensures that Accelerated Energy Initiatives programs are meeting all goals and objectives; Reports regularly to the Director of Facilities Management and Capital Planning on progress of on-going projects; Oversees the creation and development of annual operating budgets for the Facilities Management Department; Ensures and manages the fiscal performance on a monthly basis of each of the five regions within the Facility Management Department; Provides guidance and direction to the engineering and environmental staff on Deferred Maintenance Program priorities and small projects; Acts as a contact for Facilities Management on major construction projects in collaboration with the Deputy Director of Capital Planning and the Commonwealth’s Department of Capital Asset Management & Maintenance (DCAMM); Working with Facilities Management fiscal services staff, develops and implements standard Fiscal Management Procedures to include Purchasing, Accounting, Support Services and Contract Management in consultation with the Legal and Fiscal Affair Departments of the Office of Court Management; Ensures Fiscal Management Procedures are implemented and adhered to the in the Facilities Management Department through periodic reviews; Works with Human Resources and Facilities Management staff to ensure all Human Resources Policies, Rules and Regulations, and Processes and Procedures, and Labor Contract administration are followed; and Performs other related duties typical of a Deputy Director of a large Facility Management organization as requested and required. Job Competencies: Ethics and Values: Communicates and demonstrates the ethics and values of the Trial Court. Mission: Understands, upholds, and communicates the Trial Court and Facilities Management Department missions. Applied Knowledge: Understands the various facility management methods, codes, and operational best practices. Problem Solving: Accurately assesses operational and staffing problems within the department and initiates corrective action. Continuous Learning: Demonstrates a commitment to continuously improve himself or herself through professional development. Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. Customer Service: Fosters a departmental environment emphasizing conduct that is courteous and professional toward both Trial Court employees and the public. Collaboration: Works with others cooperatively, and promotes teamwork, contributing to a work environment that focuses on shared departmental goals. Minimum Requirements: The following are the minimum requirements for consideration for the position of Deputy Director of Facilities Management: Bachelor’s degree from an accredited university or college; preferably in facility management, engineering, business administration, or similar field of study and seven (7) professional experience managing a large portfolio of facilities; Proven ability to train, supervise, and coordinate the activities of a large staff involved in maintenance, repair, and customer service; Proven ability to plan, execute, and creation of a 5 year preventative maintenance plan for large portfolio of facilities; Proven project management ability to determine difficulties likely to be encountered in large scale projects and to develop effective strategies of overcoming those problems; Ability to use data to diagnose problems and drive enhancements and efficiencies in departmental operations; Proven ability to use software to manage building systems and financial operations; Considerable knowledge of the operation and function of older and state of the art complex buildings MEP systems; Proven ability to motivate and successfully lead a large diverse skilled organization; Proven ability and extensive experience in the management and oversight of operations, maintenance, and repairs of large building of facilities; Knowledge of the Massachusetts State Building Code, Plumbing and Gas Code; Considerable knowledge and experience in OSHA, ANSII, and general industry health and safety programs; Proven skills in the planning, development, and implementation of sustainability programs; Working knowledge of and ability to use personal computers and related software to develop databases and systems to record and track projects; Proven ability to maintain accurate records and to prepare all necessary reports; Proven ability to communicate clearly and effectively in oral and written form; and Strong interpersonal skills and the ability to work professionally with persons at all levels, including judges, and to maintain effective working relationships. Completion of any of the following trade designations are strongly preferred: CFM, RPA, PMP Closing Date/Time: 2022-12-29
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Environmental Health and Safety Manager Pay Grade: MGT Starting Pay: $81,716.76-$120,569.58/Yr. Departmental Mission Statement: The Facilities Management and Capital Planning department provides for the management and maintenance of 62 state-owned courthouses, and 42 leased facilities located in ten counties of the Commonwealth. The Department is committed to administering effective property management, facility operations, facility renewal, and the delivery of quality customer service in support of the administration of justice throughout the Commonwealth. FACILITES MANAGEMENT & CAPITAL PLANNING ORGANIZATIONAL PROFILE: Notes: This position is designated as management position and is covered by the Trial Court Personnel Policies and Procedures Manual. This individual in this position will be expected to travel. Starting salary is based on applicant experience. This position may be considered essential personnel in certain emergencies and may be required to work outside of regularly scheduled hours, including staying late or coming in early. Position Summary: The Environmental, Health & Safety (EH&S) Manager will be responsible for conducting and overseeing all aspects of Environmental, Health and Safety at Courthouse locations throughout the Commonwealth. The EH&S Manager will be the primary person to assess situations regarding environmental and workplace hazards, indoor air quality, recycling and waste management. The EH&S Manager will provide oversight and management of the Facility Management Department's (FMD) Health &Safety program, Green Cleaning program, and FMD staff training programs. Receives general direction from the Director of Facilities Management and Capital Planning, and specific guidance from the Deputy Director of Facilities Management in performing duties in accordance with established guidelines. Duties: Conducts pre-construction survey inspections including bulk sampling to identify asbestos, lead, mold and other hazardous materials prior to the commencement of construction, demolition or renovation activities. The EH&S Manager will be responsible for documenting and addressing all identified hazards prior to allowing work to commence; Based on bulk sampling and visual inspections, coordinates appropriate remediation activities and notifies appropriate parties; Develops abatement specifications, solicits bids and oversees the procurement of outside abatement and consulting services. Manages awarded contracts for such services and verifies that contractors and consultants possess the proper licenses; Manages the activities of outside inspection consultants. Interprets and reports findings; Administers the asbestos Operations and Maintenance (O&M) program in accordance with Federal, State, and Local regulations; Responds to complaints of poor Indoor Air Quality at Courthouse locations throughout the Commonwealth. Investigates to identify possible sources. Determines remedial actions, soliciting outside assistance if required. Confirms remedial actions have been satisfactorily completed; Oversees waste disposal programs, including hazardous waste, universal waste, biological waste, solid waste (rubbish) and single stream recycling. Determines proper disposal methods in accordance with OSHA, EPA, DOT, DEP, and local regulations. Monitors and audits waste hauling, treatment and disposal vendors for their ability to provide waste removal services in accordance with all applicable standards and regulations; Maintains a departmental Green Cleaning Plan that includes the procurement of Environmentally Preferred Products (EPP) whenever possible. Updates the Green Cleaning Plan as needed to remain current with Operational Services Division (OSD) and LEED guidelines. Researches proposed cleaning chemicals, methods and equipment for effectiveness; Trains and advises staff on proper Green Cleaning methods and EPP. Formulates methods and procedures to perform building maintenance and cleaning in furtherance of the Green Cleaning Plan; Develops and manages environmental project budgets and schedules; Reviews proposed new projects and programs to assess compliance with current environmental and IAQ standards and regulations; and Provides statewide technical assistance to departmental staff concerning regulations, policies, guidelines and established procedures regarding environmental concerns. Major Duties Cont .- Health & Safety, Training Develops and implements safety programs and protocols in partnership with custodial and maintenance staff to ensure on-going compliance with Federal, State, and Local regulatory requirements. Administers all safety related programs including, but not limited to; Confined Space Entry, Blood-borne Pathogens Safety, Chemical Storage, Hazardous Material Safety, Fall Protection, Ladder & Scaffold Safety, and Electrical Safety at Courthouse locations throughout the Commonwealth. Interprets and advises on EH&S regulatory changes and their impact to departmental operations. Provides on-going assessments of departmental activities to recommend safety-related training and equipment where advisable. Takes the lead to determine the need for all EH&S related training for departmental staff. Trains staff on EH&S topics, or contracts the services of training provider as recommended, traveling to Courthouse locations throughout the Commonwealth as necessary; Job Competencies Ethics and Values : Communicates and demonstrates the ethics and values of the Trial Court and the Judicial Institute. Mission: Understands, upholds, and communicates the Trial Court and the Judicial Institute missions Applied Knowledge: Ability to effectively implement best practices in regarding building health, safety, and environmental issues Problem Solving: Accurately assesses where changes or enhancements are required within the Trial Court and recommends corrective action. Continuous Learning: Demonstrates a commitment to continuously improve himself or herself through professional development. Commitment to Diversity: Respects organizational diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. Customer Service: Contributes to a departmental environment emphasizing conduct that is courteous and professional toward both Trial Court employees and the public. Collaboration: Works with others cooperatively, and promotes teamwork, contributing to a work environment that focuses on shared departmental goals. Minimum Requirements: The following are the minimum requirements for consideration for the position of Environmental, Health, & Safety Manager; Bachelor of Science degree in engineering, environmental, industrial hygiene or safety discipline and Four (4) years of experience in the engineering, environmental or health & safety fields; or an equivalent combination of education and experience; Ability to reliably travel as needed throughout the Commonwealth; Demonstrated ability use professional business software such as Microsoft Access, Word and Excel; Problem solving skills; Excellent interpersonal service skills; Ability to exercise discretion in handling confidential information; Ability to establish and maintain professional working relationships with Regulatory Agencies, building occupants, and the general public; and Ability to establish goals and set priorities. Preferred Qualifications Prior work experience in the fields of environmental engineering, hazardous waste management, chemical spill response, occupational safety and/or industrial hygiene. *Possession of Massachusetts Department of Labor Standards certifications as Asbestos Inspector, Asbestos Designer, Asbestos Project Monitor, and Asbestos Management Planner. Possession of Massachusetts Lead-Safe Renovator- Supervisor I EPA Renovation, Repair & Painting certifications. Knowledge of collection of a wide variety of environmental samples including air samples, bulk samples, vacuum samples and tape lift samples. *Note: These certifications are required to perform the asbestos related tasks listed in the Environmental section. Closing Date/Time: 2022-12-29
Sep 28, 2022
Full Time
Title: Environmental Health and Safety Manager Pay Grade: MGT Starting Pay: $81,716.76-$120,569.58/Yr. Departmental Mission Statement: The Facilities Management and Capital Planning department provides for the management and maintenance of 62 state-owned courthouses, and 42 leased facilities located in ten counties of the Commonwealth. The Department is committed to administering effective property management, facility operations, facility renewal, and the delivery of quality customer service in support of the administration of justice throughout the Commonwealth. FACILITES MANAGEMENT & CAPITAL PLANNING ORGANIZATIONAL PROFILE: Notes: This position is designated as management position and is covered by the Trial Court Personnel Policies and Procedures Manual. This individual in this position will be expected to travel. Starting salary is based on applicant experience. This position may be considered essential personnel in certain emergencies and may be required to work outside of regularly scheduled hours, including staying late or coming in early. Position Summary: The Environmental, Health & Safety (EH&S) Manager will be responsible for conducting and overseeing all aspects of Environmental, Health and Safety at Courthouse locations throughout the Commonwealth. The EH&S Manager will be the primary person to assess situations regarding environmental and workplace hazards, indoor air quality, recycling and waste management. The EH&S Manager will provide oversight and management of the Facility Management Department's (FMD) Health &Safety program, Green Cleaning program, and FMD staff training programs. Receives general direction from the Director of Facilities Management and Capital Planning, and specific guidance from the Deputy Director of Facilities Management in performing duties in accordance with established guidelines. Duties: Conducts pre-construction survey inspections including bulk sampling to identify asbestos, lead, mold and other hazardous materials prior to the commencement of construction, demolition or renovation activities. The EH&S Manager will be responsible for documenting and addressing all identified hazards prior to allowing work to commence; Based on bulk sampling and visual inspections, coordinates appropriate remediation activities and notifies appropriate parties; Develops abatement specifications, solicits bids and oversees the procurement of outside abatement and consulting services. Manages awarded contracts for such services and verifies that contractors and consultants possess the proper licenses; Manages the activities of outside inspection consultants. Interprets and reports findings; Administers the asbestos Operations and Maintenance (O&M) program in accordance with Federal, State, and Local regulations; Responds to complaints of poor Indoor Air Quality at Courthouse locations throughout the Commonwealth. Investigates to identify possible sources. Determines remedial actions, soliciting outside assistance if required. Confirms remedial actions have been satisfactorily completed; Oversees waste disposal programs, including hazardous waste, universal waste, biological waste, solid waste (rubbish) and single stream recycling. Determines proper disposal methods in accordance with OSHA, EPA, DOT, DEP, and local regulations. Monitors and audits waste hauling, treatment and disposal vendors for their ability to provide waste removal services in accordance with all applicable standards and regulations; Maintains a departmental Green Cleaning Plan that includes the procurement of Environmentally Preferred Products (EPP) whenever possible. Updates the Green Cleaning Plan as needed to remain current with Operational Services Division (OSD) and LEED guidelines. Researches proposed cleaning chemicals, methods and equipment for effectiveness; Trains and advises staff on proper Green Cleaning methods and EPP. Formulates methods and procedures to perform building maintenance and cleaning in furtherance of the Green Cleaning Plan; Develops and manages environmental project budgets and schedules; Reviews proposed new projects and programs to assess compliance with current environmental and IAQ standards and regulations; and Provides statewide technical assistance to departmental staff concerning regulations, policies, guidelines and established procedures regarding environmental concerns. Major Duties Cont .- Health & Safety, Training Develops and implements safety programs and protocols in partnership with custodial and maintenance staff to ensure on-going compliance with Federal, State, and Local regulatory requirements. Administers all safety related programs including, but not limited to; Confined Space Entry, Blood-borne Pathogens Safety, Chemical Storage, Hazardous Material Safety, Fall Protection, Ladder & Scaffold Safety, and Electrical Safety at Courthouse locations throughout the Commonwealth. Interprets and advises on EH&S regulatory changes and their impact to departmental operations. Provides on-going assessments of departmental activities to recommend safety-related training and equipment where advisable. Takes the lead to determine the need for all EH&S related training for departmental staff. Trains staff on EH&S topics, or contracts the services of training provider as recommended, traveling to Courthouse locations throughout the Commonwealth as necessary; Job Competencies Ethics and Values : Communicates and demonstrates the ethics and values of the Trial Court and the Judicial Institute. Mission: Understands, upholds, and communicates the Trial Court and the Judicial Institute missions Applied Knowledge: Ability to effectively implement best practices in regarding building health, safety, and environmental issues Problem Solving: Accurately assesses where changes or enhancements are required within the Trial Court and recommends corrective action. Continuous Learning: Demonstrates a commitment to continuously improve himself or herself through professional development. Commitment to Diversity: Respects organizational diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. Customer Service: Contributes to a departmental environment emphasizing conduct that is courteous and professional toward both Trial Court employees and the public. Collaboration: Works with others cooperatively, and promotes teamwork, contributing to a work environment that focuses on shared departmental goals. Minimum Requirements: The following are the minimum requirements for consideration for the position of Environmental, Health, & Safety Manager; Bachelor of Science degree in engineering, environmental, industrial hygiene or safety discipline and Four (4) years of experience in the engineering, environmental or health & safety fields; or an equivalent combination of education and experience; Ability to reliably travel as needed throughout the Commonwealth; Demonstrated ability use professional business software such as Microsoft Access, Word and Excel; Problem solving skills; Excellent interpersonal service skills; Ability to exercise discretion in handling confidential information; Ability to establish and maintain professional working relationships with Regulatory Agencies, building occupants, and the general public; and Ability to establish goals and set priorities. Preferred Qualifications Prior work experience in the fields of environmental engineering, hazardous waste management, chemical spill response, occupational safety and/or industrial hygiene. *Possession of Massachusetts Department of Labor Standards certifications as Asbestos Inspector, Asbestos Designer, Asbestos Project Monitor, and Asbestos Management Planner. Possession of Massachusetts Lead-Safe Renovator- Supervisor I EPA Renovation, Repair & Painting certifications. Knowledge of collection of a wide variety of environmental samples including air samples, bulk samples, vacuum samples and tape lift samples. *Note: These certifications are required to perform the asbestos related tasks listed in the Environmental section. Closing Date/Time: 2022-12-29
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Administrative Attorney Pay Grade: Management Starting Pay: $81,716.76 Departmental Mission Statement: Given our unique responsibility to advance the fair administration of justice, the Boston Municipal Court Department is devoted to the rule of law through the conscientious and expeditious resolution of disputes, with a commitment to restoring the human spirit through correction, education, respect and compassion. ORGANIZATIONAL PROFILE: http://www.mass.gov/courts/bostonmunicipalcourt/index.html Notes: Previous work history in state government preferred Previous court experience preferred Position Summary: Working within the Boston Municipal Court Administrative Office, an Administrative Attorney performs legal research, prepares legal memoranda and other documents, assists in the development and implementation of court rules and policies, and serves as staff to various committees. Administrative Attorneys also contribute to the work of various departmental court initiatives. Candidates must possess professional legal research and writing ability, excellent communication skills, along with an attention to detail, and an ability to work cooperatively with the Departmental Chief Justice, as well as other officials and staff of the court divisions of the Boston Municipal Court Department, and with other Trial Court Departments. Additionally, candidates will possess a commitment to public service, as well as a commitment to the delivery of justice. Supervision Received: Work is performed under the general direction of the Departmental Chief Justice, Deputy Court Administrator, or other designee; and is evaluated for professional soundness and conformity to policy. Duties: Provides advice and assistance to the Chief Justice, judges, Clerk-Magistrates, Deputy Court Administrator, other court officials and other personnel on a wide-variety of legal and policy issues; Performs legal research and analysis of relevant case law; Drafts correspondence in response to complaints, questions and requests for information from the public, attorneys, judges, court officials and other government agencies; Drafts memoranda and guidelines to assist courts in implementing new policies, forms, or procedures; Provides information to members of the bar and the general public; Reviews and recommends to the Chief Justice appropriate action on requests for inter-departmental judicial assignments, case transfers within the Department, special assignments due to conflicts and other problems, and drafts orders effectuating the same; Drafts and reviews legislation affecting the Boston Municipal Court Department and provides advice and training to Department personnel regarding such legislation; Acts as professional staff to special advisory committees. Prepares materials for meetings, prepares reports, and works directly with committee members; and Performs related duties as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values Communicates and demonstrates the ethics and values of the Boston Municipal Court Department and the Trial Court. Mission Understands, upholds, and communicates the Trial Court and Boston Municipal Court missions. Applied Knowledge Understanding of legal research, preparing legal memoranda and other documents, contributing to the development and implementation of court rules and policies. Problem Solving Accurately identifies and addresses legal issues within the department and initiates corrective action. Continuous Learning Demonstrates a commitment to continuously improve himself or herself through professional development. Commitment to Diversity Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. Customer Service Fosters a departmental environment emphasizing conduct that is courteous and professional toward both Trial Court employees and the public. Collaboration Works with others cooperatively, and promotes teamwork, contributing to a work environment that focuses on shared departmental goals. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Administrative Attorney: Graduation from an accredited law school; Membership in the Massachusetts Bar and two years of relevant legal experience; Considerable knowledge and experience performing legal research and legal memoranda; Considerable knowledge of the Massachusetts judicial system, the Massachusetts General Laws, court procedures, and the operations of state government; Knowledge of and ability to use computer software, including Microsoft Office; Strong interpersonal skills and the ability to work professionally with court officials, judges, attorneys, and the general public, and to maintain effective working relationships; Ability to analyze administrative problems and to develop feasible solutions; Ability to communicate clearly and effectively both orally and in writing; Ability to handle sensitive matters on a confidential basis; Ability to work independently and to establish work priorities; Reputation for ethical and moral behavior; Ability to work with others and maintain a professional and friendly working environment; Ability to collaborate with departmental court staff in supporting the Mission of the Boston Municipal Court Department; Self-motivation and a commitment to continuing professional development; and Ability to travel to court locations throughout the Department. Closing Date/Time: 2022-12-29
Sep 28, 2022
Full Time
Title: Administrative Attorney Pay Grade: Management Starting Pay: $81,716.76 Departmental Mission Statement: Given our unique responsibility to advance the fair administration of justice, the Boston Municipal Court Department is devoted to the rule of law through the conscientious and expeditious resolution of disputes, with a commitment to restoring the human spirit through correction, education, respect and compassion. ORGANIZATIONAL PROFILE: http://www.mass.gov/courts/bostonmunicipalcourt/index.html Notes: Previous work history in state government preferred Previous court experience preferred Position Summary: Working within the Boston Municipal Court Administrative Office, an Administrative Attorney performs legal research, prepares legal memoranda and other documents, assists in the development and implementation of court rules and policies, and serves as staff to various committees. Administrative Attorneys also contribute to the work of various departmental court initiatives. Candidates must possess professional legal research and writing ability, excellent communication skills, along with an attention to detail, and an ability to work cooperatively with the Departmental Chief Justice, as well as other officials and staff of the court divisions of the Boston Municipal Court Department, and with other Trial Court Departments. Additionally, candidates will possess a commitment to public service, as well as a commitment to the delivery of justice. Supervision Received: Work is performed under the general direction of the Departmental Chief Justice, Deputy Court Administrator, or other designee; and is evaluated for professional soundness and conformity to policy. Duties: Provides advice and assistance to the Chief Justice, judges, Clerk-Magistrates, Deputy Court Administrator, other court officials and other personnel on a wide-variety of legal and policy issues; Performs legal research and analysis of relevant case law; Drafts correspondence in response to complaints, questions and requests for information from the public, attorneys, judges, court officials and other government agencies; Drafts memoranda and guidelines to assist courts in implementing new policies, forms, or procedures; Provides information to members of the bar and the general public; Reviews and recommends to the Chief Justice appropriate action on requests for inter-departmental judicial assignments, case transfers within the Department, special assignments due to conflicts and other problems, and drafts orders effectuating the same; Drafts and reviews legislation affecting the Boston Municipal Court Department and provides advice and training to Department personnel regarding such legislation; Acts as professional staff to special advisory committees. Prepares materials for meetings, prepares reports, and works directly with committee members; and Performs related duties as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values Communicates and demonstrates the ethics and values of the Boston Municipal Court Department and the Trial Court. Mission Understands, upholds, and communicates the Trial Court and Boston Municipal Court missions. Applied Knowledge Understanding of legal research, preparing legal memoranda and other documents, contributing to the development and implementation of court rules and policies. Problem Solving Accurately identifies and addresses legal issues within the department and initiates corrective action. Continuous Learning Demonstrates a commitment to continuously improve himself or herself through professional development. Commitment to Diversity Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. Customer Service Fosters a departmental environment emphasizing conduct that is courteous and professional toward both Trial Court employees and the public. Collaboration Works with others cooperatively, and promotes teamwork, contributing to a work environment that focuses on shared departmental goals. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Administrative Attorney: Graduation from an accredited law school; Membership in the Massachusetts Bar and two years of relevant legal experience; Considerable knowledge and experience performing legal research and legal memoranda; Considerable knowledge of the Massachusetts judicial system, the Massachusetts General Laws, court procedures, and the operations of state government; Knowledge of and ability to use computer software, including Microsoft Office; Strong interpersonal skills and the ability to work professionally with court officials, judges, attorneys, and the general public, and to maintain effective working relationships; Ability to analyze administrative problems and to develop feasible solutions; Ability to communicate clearly and effectively both orally and in writing; Ability to handle sensitive matters on a confidential basis; Ability to work independently and to establish work priorities; Reputation for ethical and moral behavior; Ability to work with others and maintain a professional and friendly working environment; Ability to collaborate with departmental court staff in supporting the Mission of the Boston Municipal Court Department; Self-motivation and a commitment to continuing professional development; and Ability to travel to court locations throughout the Department. Closing Date/Time: 2022-12-29
MASSACHUSETTS TRIAL COURT
Salem, Massachusetts, United States
Title: Probation Case Specialist - Essex Juvenile Court Pay Grade: Grade 7 Starting Pay: $41,480.46 Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Essex Juvenile Court is a multi-site and may require travel and/or reassignment to the following sessions: Salem, Lawrence, Lynn, and Newburyport. Position Summary: SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles.The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. Duties: Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; • Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; • Requests information from other agencies, departments, and or courts; • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; • Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; • Maintains statistical data concerning case processing activities; and Performs related duties as required. Probation Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary. • Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required. • Serves as a “floating case specialist” who is able to fill-in for employees within other work units as required. • Performs all of the duties of the lower level within this series as required. • Probation Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies. • Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed. • Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor. • Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; • Assists in the training of new employees and in the ongoing training of other employees. Serves as a “floating case specialist” who is able to perform the full-range of case processing duties within an office during absences as required; • Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems. • Compiles statistical information on probation activities and prepares periodic reports. • Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures. • Assists in researching open cases to determine their status and to determine further action to be taken. • Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; • Identifies persons who are behind in payments, research payment histories, determines further actions to be taken, and maintains appropriate files. • Provides assistance to staff in the use of word processing and other software applications; • May provide regular assistance and coordination to personnel assigned to the courtroom; • May serve as a back-up to a higher level series; • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Probation Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Probation Case Specialist I. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. • Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical case processing information. • Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist II. • Considerable working knowledge of case processing using MassCourts or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist III. • Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. • Demonstrated ability to conduct research on case files and systems and to prepare reports. Closing Date/Time: 2022-12-29
Sep 27, 2022
Full Time
Title: Probation Case Specialist - Essex Juvenile Court Pay Grade: Grade 7 Starting Pay: $41,480.46 Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Essex Juvenile Court is a multi-site and may require travel and/or reassignment to the following sessions: Salem, Lawrence, Lynn, and Newburyport. Position Summary: SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles.The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. Duties: Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; • Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; • Requests information from other agencies, departments, and or courts; • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; • Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; • Maintains statistical data concerning case processing activities; and Performs related duties as required. Probation Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary. • Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required. • Serves as a “floating case specialist” who is able to fill-in for employees within other work units as required. • Performs all of the duties of the lower level within this series as required. • Probation Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies. • Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed. • Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor. • Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; • Assists in the training of new employees and in the ongoing training of other employees. Serves as a “floating case specialist” who is able to perform the full-range of case processing duties within an office during absences as required; • Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems. • Compiles statistical information on probation activities and prepares periodic reports. • Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures. • Assists in researching open cases to determine their status and to determine further action to be taken. • Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; • Identifies persons who are behind in payments, research payment histories, determines further actions to be taken, and maintains appropriate files. • Provides assistance to staff in the use of word processing and other software applications; • May provide regular assistance and coordination to personnel assigned to the courtroom; • May serve as a back-up to a higher level series; • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Probation Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Probation Case Specialist I. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. • Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical case processing information. • Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist II. • Considerable working knowledge of case processing using MassCourts or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist III. • Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. • Demonstrated ability to conduct research on case files and systems and to prepare reports. Closing Date/Time: 2022-12-29
MASSACHUSETTS TRIAL COURT
Pittsfield, Massachusetts, United States
Title: Probation Case Specialist - Pittsfield District Court Pay Grade: Grade 7 Starting Pay: $41,480.46 Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles.The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. Duties: Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; • Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; • Requests information from other agencies, departments, and or courts; • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; • Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; • Maintains statistical data concerning case processing activities; and Performs related duties as required. Probation Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary. • Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required. • Serves as a “floating case specialist” who is able to fill-in for employees within other work units as required. • Performs all of the duties of the lower level within this series as required. • Probation Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies. • Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed. • Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor. • Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; • Assists in the training of new employees and in the ongoing training of other employees. Serves as a “floating case specialist” who is able to perform the full-range of case processing duties within an office during absences as required; • Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems. • Compiles statistical information on probation activities and prepares periodic reports. • Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures. • Assists in researching open cases to determine their status and to determine further action to be taken. • Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; • Identifies persons who are behind in payments, research payment histories, determines further actions to be taken, and maintains appropriate files. • Provides assistance to staff in the use of word processing and other software applications; • May provide regular assistance and coordination to personnel assigned to the courtroom; • May serve as a back-up to a higher level series; • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Probation Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Probation Case Specialist I. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. • Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical case processing information. • Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist II. • Considerable working knowledge of case processing using MassCourts or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist III. • Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. • Demonstrated ability to conduct research on case files and systems and to prepare reports. Closing Date/Time: 2022-12-29
Sep 27, 2022
Full Time
Title: Probation Case Specialist - Pittsfield District Court Pay Grade: Grade 7 Starting Pay: $41,480.46 Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles.The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. Duties: Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; • Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; • Requests information from other agencies, departments, and or courts; • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; • Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; • Maintains statistical data concerning case processing activities; and Performs related duties as required. Probation Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary. • Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required. • Serves as a “floating case specialist” who is able to fill-in for employees within other work units as required. • Performs all of the duties of the lower level within this series as required. • Probation Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies. • Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed. • Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor. • Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; • Assists in the training of new employees and in the ongoing training of other employees. Serves as a “floating case specialist” who is able to perform the full-range of case processing duties within an office during absences as required; • Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems. • Compiles statistical information on probation activities and prepares periodic reports. • Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures. • Assists in researching open cases to determine their status and to determine further action to be taken. • Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; • Identifies persons who are behind in payments, research payment histories, determines further actions to be taken, and maintains appropriate files. • Provides assistance to staff in the use of word processing and other software applications; • May provide regular assistance and coordination to personnel assigned to the courtroom; • May serve as a back-up to a higher level series; • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Probation Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Probation Case Specialist I. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. • Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical case processing information. • Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist II. • Considerable working knowledge of case processing using MassCourts or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist III. • Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. • Demonstrated ability to conduct research on case files and systems and to prepare reports. Closing Date/Time: 2022-12-29
MASSACHUSETTS TRIAL COURT
Orleans, Massachusetts, United States
Title: Probation Case Specialist - Orleans District Court Pay Grade: Grade 7 Starting Pay: $41,480.46 Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles.The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. Duties: Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; • Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; • Requests information from other agencies, departments, and or courts; • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; • Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; • Maintains statistical data concerning case processing activities; and Performs related duties as required. Probation Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary. • Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required. • Serves as a “floating case specialist” who is able to fill-in for employees within other work units as required. • Performs all of the duties of the lower level within this series as required. • Probation Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies. • Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed. • Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor. • Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; • Assists in the training of new employees and in the ongoing training of other employees. Serves as a “floating case specialist” who is able to perform the full-range of case processing duties within an office during absences as required; • Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems. • Compiles statistical information on probation activities and prepares periodic reports. • Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures. • Assists in researching open cases to determine their status and to determine further action to be taken. • Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; • Identifies persons who are behind in payments, research payment histories, determines further actions to be taken, and maintains appropriate files. • Provides assistance to staff in the use of word processing and other software applications; • May provide regular assistance and coordination to personnel assigned to the courtroom; • May serve as a back-up to a higher level series; • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Probation Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Probation Case Specialist I. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. • Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical case processing information. • Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist II. • Considerable working knowledge of case processing using MassCourts or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist III. • Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. • Demonstrated ability to conduct research on case files and systems and to prepare reports. Closing Date/Time: 2022-12-29
Sep 27, 2022
Full Time
Title: Probation Case Specialist - Orleans District Court Pay Grade: Grade 7 Starting Pay: $41,480.46 Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles.The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. Duties: Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; • Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; • Requests information from other agencies, departments, and or courts; • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; • Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; • Maintains statistical data concerning case processing activities; and Performs related duties as required. Probation Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary. • Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required. • Serves as a “floating case specialist” who is able to fill-in for employees within other work units as required. • Performs all of the duties of the lower level within this series as required. • Probation Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies. • Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed. • Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor. • Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; • Assists in the training of new employees and in the ongoing training of other employees. Serves as a “floating case specialist” who is able to perform the full-range of case processing duties within an office during absences as required; • Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems. • Compiles statistical information on probation activities and prepares periodic reports. • Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures. • Assists in researching open cases to determine their status and to determine further action to be taken. • Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; • Identifies persons who are behind in payments, research payment histories, determines further actions to be taken, and maintains appropriate files. • Provides assistance to staff in the use of word processing and other software applications; • May provide regular assistance and coordination to personnel assigned to the courtroom; • May serve as a back-up to a higher level series; • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Probation Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Probation Case Specialist I. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. • Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical case processing information. • Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist II. • Considerable working knowledge of case processing using MassCourts or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist III. • Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. • Demonstrated ability to conduct research on case files and systems and to prepare reports. Closing Date/Time: 2022-12-29
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Transportation Coordinator for Specialty Courts Pay Grade: Management Starting Pay: $81,716.76 Departmental Mission Statement: The Executive Office of the Trial Court is led by the Chief Justice of the Trial Court and the Court Administrator and oversees judicial and court operations, including the Office of Court Management. The Executive Office works collaboratively with the Trial Court’s seven Departments and Commissioners of Probation and Jury to develop and implement policies and initiatives that promote an environment of continuous improvement and ensure the most effective use of resources to support and enhance the delivery of justice in the Trial Court. The Executive Office also oversees the development and implementation of strategic planning for the Trial Court. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/executive-office-of-the-trial-court Notes: This position offers a hybrid work schedule, subject to approval based off of business needs Ability to travel within the Commonwealth as necessary Position Summary: The Transportation Coordinator will work closely with Specialty Court Coordinators, Project NORTH Navigators, and other Trial Court staff to arrange Transportation Assistance as needed to connect court users with treatment services. This role is designed to mitigate transportation barriers to successful engagement and treatment for court participants by facilitating transportation to medical and social services, as well as court and court-mandated programs. The Transportation Coordinator will be knowledgeable about a range of transportation resources and options and will respond promptly to requests from Court staff for Transportation Assistance. In addition, the Transportation Coordinator will be responsible for maintaining records of all requests for Transportation Assistance received, all Transportation Assistance provided, producing reports on a periodic basis. Specialty Courts are problem-solving sessions within the Massachusetts Trial Court that address the underlying reasons for court involvement, including substance use disorder, mental health issues and trauma Supervision Received: Works in coordination with the Executive Office of the Trial Court and at the direction of the Specialty Courts Administrator. Duties: Supports the Transportation Assistance efforts, operations, and functions in carrying out the mission of the Specialty Courts and related programs; Develops a knowledge base of transportation options available for court users across the state; Receives and responds to requests for Transportation Assistance from Specialty Court Coordinators, Project NORTH navigators, and other authorized Court staff including promptly identifying available transportation resources and arranging Transportation Assistance; Maintains complete and accurate records of all requests for Transportation Assistance including the details of each request, including the identity and location of the requester, the date and time of the request, the location to which Transportation Assistance is needed and the type of service for which the assistance is needed; Maintains records that also include details of the response to each request, including the type of transportation assistance offered, the time the assistance is offered, the distance involved and the cost of the Transportation Assistance; Maintains a database for record keeping as described above and will generate periodic reports as requested by the Specialty Courts Administrator; Identifies identify gaps in the Court’s ability to respond to requests for Transportation Assistance and works with Specialty Court staff to find solutions to any such gaps; Submits transportation-related documentation for bill processing to appropriate Trial Court fiscal staff; Monitors transportation budget(s) and reports to Specialty Courts Administrator on a periodic basis; and Performs related duties as required. Minimum Requirements: These are the minimum requirements necessary to apply for this Transportation Coordinator position: Bachelor’s degree and Five (5) years of prior project management and administrative experience; or an equivalent combination of education and experience. Master’s Degree is a plus; Professional experience connecting at risk individuals with treatment, social services, and/or court connected program is preferred; Demonstrated knowledge of and proficiency in the use of personal computers and related business software, including MS Word and MS Excel as well as cell phone app-based technology; Excellent organizational and communication skills; Demonstrated ability to independently complete assignments and to handle multiple assignments; Ability to operate current standard office equipment, including scanners, and poly-com equipment; Strong interpersonal skills and the ability to work professionally with court staff and transportation providers, and to maintain effective working relationships; Ability to analyze administrative problems and to develop feasible solutions; Ability to communicate clearly and effectively in oral and written form; Ability to maintain confidentiality; Self-motivation and a commitment to continuing professional development; Bilingual abilities are a plus. Closing Date/Time: 2022-12-29
Sep 27, 2022
Full Time
Title: Transportation Coordinator for Specialty Courts Pay Grade: Management Starting Pay: $81,716.76 Departmental Mission Statement: The Executive Office of the Trial Court is led by the Chief Justice of the Trial Court and the Court Administrator and oversees judicial and court operations, including the Office of Court Management. The Executive Office works collaboratively with the Trial Court’s seven Departments and Commissioners of Probation and Jury to develop and implement policies and initiatives that promote an environment of continuous improvement and ensure the most effective use of resources to support and enhance the delivery of justice in the Trial Court. The Executive Office also oversees the development and implementation of strategic planning for the Trial Court. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/executive-office-of-the-trial-court Notes: This position offers a hybrid work schedule, subject to approval based off of business needs Ability to travel within the Commonwealth as necessary Position Summary: The Transportation Coordinator will work closely with Specialty Court Coordinators, Project NORTH Navigators, and other Trial Court staff to arrange Transportation Assistance as needed to connect court users with treatment services. This role is designed to mitigate transportation barriers to successful engagement and treatment for court participants by facilitating transportation to medical and social services, as well as court and court-mandated programs. The Transportation Coordinator will be knowledgeable about a range of transportation resources and options and will respond promptly to requests from Court staff for Transportation Assistance. In addition, the Transportation Coordinator will be responsible for maintaining records of all requests for Transportation Assistance received, all Transportation Assistance provided, producing reports on a periodic basis. Specialty Courts are problem-solving sessions within the Massachusetts Trial Court that address the underlying reasons for court involvement, including substance use disorder, mental health issues and trauma Supervision Received: Works in coordination with the Executive Office of the Trial Court and at the direction of the Specialty Courts Administrator. Duties: Supports the Transportation Assistance efforts, operations, and functions in carrying out the mission of the Specialty Courts and related programs; Develops a knowledge base of transportation options available for court users across the state; Receives and responds to requests for Transportation Assistance from Specialty Court Coordinators, Project NORTH navigators, and other authorized Court staff including promptly identifying available transportation resources and arranging Transportation Assistance; Maintains complete and accurate records of all requests for Transportation Assistance including the details of each request, including the identity and location of the requester, the date and time of the request, the location to which Transportation Assistance is needed and the type of service for which the assistance is needed; Maintains records that also include details of the response to each request, including the type of transportation assistance offered, the time the assistance is offered, the distance involved and the cost of the Transportation Assistance; Maintains a database for record keeping as described above and will generate periodic reports as requested by the Specialty Courts Administrator; Identifies identify gaps in the Court’s ability to respond to requests for Transportation Assistance and works with Specialty Court staff to find solutions to any such gaps; Submits transportation-related documentation for bill processing to appropriate Trial Court fiscal staff; Monitors transportation budget(s) and reports to Specialty Courts Administrator on a periodic basis; and Performs related duties as required. Minimum Requirements: These are the minimum requirements necessary to apply for this Transportation Coordinator position: Bachelor’s degree and Five (5) years of prior project management and administrative experience; or an equivalent combination of education and experience. Master’s Degree is a plus; Professional experience connecting at risk individuals with treatment, social services, and/or court connected program is preferred; Demonstrated knowledge of and proficiency in the use of personal computers and related business software, including MS Word and MS Excel as well as cell phone app-based technology; Excellent organizational and communication skills; Demonstrated ability to independently complete assignments and to handle multiple assignments; Ability to operate current standard office equipment, including scanners, and poly-com equipment; Strong interpersonal skills and the ability to work professionally with court staff and transportation providers, and to maintain effective working relationships; Ability to analyze administrative problems and to develop feasible solutions; Ability to communicate clearly and effectively in oral and written form; Ability to maintain confidentiality; Self-motivation and a commitment to continuing professional development; Bilingual abilities are a plus. Closing Date/Time: 2022-12-29
MASSACHUSETTS TRIAL COURT
Salem, Massachusetts, United States
Title: Case Specialist - Essex Family & Probate Court Pay Grade: Grade 7 Starting Pay: $41,480.46 Departmental Mission Statement: The Probate and Family Court Department's mission is to deliver timely justice to the public by providing equal access to a fair, equitable and efficient forum to resolve family and probate legal matters and to assist and protect all individuals, families and children in an impartial and respectful manner. The Probate and Family Court Department has jurisdiction over family-related and probate matters, such as divorce, paternity, child support, custody, parenting time, adoption, termination of parental rights, and abuse prevention. We also handle wills, estates, trusts, guardianships, conservatorships, and changes of name. The Court has 14 divisions. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/probate-and-family-court Notes:This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Candidate must be willing to travel to Lawrence Office. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Supervision Received: Duties: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Case Specialist I Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher level series. • Performs all of the duties of the lower levels within this series as required. Job Competencies: Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements: • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2022-12-29
Sep 24, 2022
Full Time
Title: Case Specialist - Essex Family & Probate Court Pay Grade: Grade 7 Starting Pay: $41,480.46 Departmental Mission Statement: The Probate and Family Court Department's mission is to deliver timely justice to the public by providing equal access to a fair, equitable and efficient forum to resolve family and probate legal matters and to assist and protect all individuals, families and children in an impartial and respectful manner. The Probate and Family Court Department has jurisdiction over family-related and probate matters, such as divorce, paternity, child support, custody, parenting time, adoption, termination of parental rights, and abuse prevention. We also handle wills, estates, trusts, guardianships, conservatorships, and changes of name. The Court has 14 divisions. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/probate-and-family-court Notes:This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Candidate must be willing to travel to Lawrence Office. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Supervision Received: Duties: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Case Specialist I Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher level series. • Performs all of the duties of the lower levels within this series as required. Job Competencies: Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements: • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2022-12-29
MASSACHUSETTS TRIAL COURT
Worcester, Massachusetts, United States
Title: Sessions Clerk Series Pay Grade: Grade 13 Starting Pay:$54,593.18 Departmental Mission Statement: The Probate and Family Court Department's mission is to deliver timely justice to the public by providing equal access to a fair, equitable and efficient forum to resolve family and probate legal matters and to assist and protect all individuals, families and children in an impartial and respectful manner. The Probate and Family Court Department has jurisdiction over family-related and probate matters, such as divorce, paternity, child support, custody, parenting time, adoption, termination of parental rights, and abuse prevention. We also handle wills, estates, trusts, guardianships, conservatorships, and changes of name. The Court has 14 divisions. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/probate-and-family-court Notes:This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This position is responsible for regularly attending sessions of court in place of a Judicial Case Manager or Assistant Judicial Case Manager, unless otherwise prohibited by statute. • calling the list • administering oaths • receiving documents and exhibits • and recording dispositions. • Also performs case processing duties when court is not in session. • Provides service to the public and other individuals who have business with the court consistent with policies on confidentiality. • The position title above the entry level requires the performance of more responsible duties and more specialized out of court case processing duties. • Employees are appointed into this series at the entry level position title and are eligible for reclassification to the higher-level position title consistent with the specifications for the higher level position title. The position title reverts back to the entry level when there is a vacancy. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Sessions Clerk I - This is the entry level position title within this series. Employees at this level are expected to run sessions of court and to perform case processing duties when court is not in session. Sessions Clerk II - This is the second level position title within this series. Employees at this level are expected to provide assistance in the area of case management and to perform more advanced case processing duties when court is not in session. Duties: Sessions Clerk I Duties: • Regularly attends sessions of court for a major portion of the work day. While in court, assists the judge presiding over the session by • Calling the list • Presenting matters to the court • ensuring that the session is stenographically or electronically recorded. • Administering oaths and giving directions to the parties as necessary • Recording the judge's decisions • Drawing orders reflecting those decisions as directed by the judge. • Performing related duties, as necessary. • Performs courtroom duties alone or may supervise other employees depending on the needs of the session. • Receives, marks, and maintains custody of papers and exhibits offered at trial and ensures their security. • Maintains trial and hearing schedules and notifies interested parties. • Prepares trial lists and all required files. • forms, and exhibits in anticipation of court sessions. • Records and maintains accurate minutes of all orders, judgments, or directions of the court. • Receives training and assists advanced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of criminal complaints, warrant processing, extensive docketing, scheduling, and management reporting • Prepares, accepts, notates, and preserves files • Assists the public, litigants, and attorneys concerning court schedules or court functions, rules, or practices. • Ensures compliance with court orders regarding submission of documents subsequent to hearing • Distributes case files to the appropriate personnel for further processing; • Performs case processing functions within an office when court is not in session; • Performs the duties of a lower level series as required. Sessions Clerk II Additional Duties: • Provides assistance in the area of case management, including coordinating with judges concerning scheduling, size of calendars, creation of special calendars as needed, working out conflicts concerning dates and length of time required, coordinating continuances, and determining case readiness. • Assists as a supervisor of courtroom personnel, making assignments, reviewing calendars, and maintaining an awareness of session requirements through discussions with Judges and Clerks, monitoring work activities and resolving problems, and coordinating the training of new courtroom personnel. • Regularly meets with court personnel and other individuals to discuss ways to improve the efficiencies of court sessions and related work within established guidelines and recommends improved methods and procedures to a supervisor. • Performs advanced case processing functions using MassCourts when court is not in session. • Performs special projects pertaining to cash flow management as required. • Performs the duties of the lower level within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Sessions Clerk. Sessions Clerk I Requirements: • Graduation from high school or its equivalent and a minimum of five years of experience in an office of a Clerk-Magistrate or a Register of Probate, • Including experience as a Courtroom Procedures Clerk, or an equivalent combination of education and experience. • Thorough knowledge of state statutes, court procedures and policies, legal documents and terminology, laws, and functions of the court. • Demonstrated knowledge of the rules, practices, and procedures pertaining to court sessions. • Demonstrated ability to navigate and recall court records and data from the MassCourts case management system. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • Excellent organizational skills. • Excellent communication skills, including the ability to perform work and communicate in a highly visible and public setting. • Ability to handle multiple issues simultaneously. • Ability to maintain accurate records of proceedings. • Ability to establish and maintain effective working relationships with others. • Ability to serve the public and others with business before the court in a courteous and professional manner. • Ability to perform case processing duties when court is not in session. Sessions Clerk II Additional Requirements: • A minimum of three years of experience as a Sessions Clerk I. • Thorough knowledge of the rules, practices, and procedures pertaining to all types of court sessions. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Excellent organizational skills, including the demonstrated ability to process a high volume of court papers in an organized and efficient manner. • Demonstrated working knowledge of case processing using MassCourts. • Ability to perform case processing duties when court is not in session. • Considerable knowledge of the procedures related to the processing of all types of cases and the ability to process those cases from beginning to end. • Demonstrated ability to identify problems and to develop creative solutions to those problems. • Demonstrated ability to exercise sound judgments. • Demonstrated ability to assign, supervise and review the work of subordinate employees. • Demonstrated ability to perform research and to prepare reports. Closing Date/Time: 2022-12-29
Sep 24, 2022
Full Time
Title: Sessions Clerk Series Pay Grade: Grade 13 Starting Pay:$54,593.18 Departmental Mission Statement: The Probate and Family Court Department's mission is to deliver timely justice to the public by providing equal access to a fair, equitable and efficient forum to resolve family and probate legal matters and to assist and protect all individuals, families and children in an impartial and respectful manner. The Probate and Family Court Department has jurisdiction over family-related and probate matters, such as divorce, paternity, child support, custody, parenting time, adoption, termination of parental rights, and abuse prevention. We also handle wills, estates, trusts, guardianships, conservatorships, and changes of name. The Court has 14 divisions. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/probate-and-family-court Notes:This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This position is responsible for regularly attending sessions of court in place of a Judicial Case Manager or Assistant Judicial Case Manager, unless otherwise prohibited by statute. • calling the list • administering oaths • receiving documents and exhibits • and recording dispositions. • Also performs case processing duties when court is not in session. • Provides service to the public and other individuals who have business with the court consistent with policies on confidentiality. • The position title above the entry level requires the performance of more responsible duties and more specialized out of court case processing duties. • Employees are appointed into this series at the entry level position title and are eligible for reclassification to the higher-level position title consistent with the specifications for the higher level position title. The position title reverts back to the entry level when there is a vacancy. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Sessions Clerk I - This is the entry level position title within this series. Employees at this level are expected to run sessions of court and to perform case processing duties when court is not in session. Sessions Clerk II - This is the second level position title within this series. Employees at this level are expected to provide assistance in the area of case management and to perform more advanced case processing duties when court is not in session. Duties: Sessions Clerk I Duties: • Regularly attends sessions of court for a major portion of the work day. While in court, assists the judge presiding over the session by • Calling the list • Presenting matters to the court • ensuring that the session is stenographically or electronically recorded. • Administering oaths and giving directions to the parties as necessary • Recording the judge's decisions • Drawing orders reflecting those decisions as directed by the judge. • Performing related duties, as necessary. • Performs courtroom duties alone or may supervise other employees depending on the needs of the session. • Receives, marks, and maintains custody of papers and exhibits offered at trial and ensures their security. • Maintains trial and hearing schedules and notifies interested parties. • Prepares trial lists and all required files. • forms, and exhibits in anticipation of court sessions. • Records and maintains accurate minutes of all orders, judgments, or directions of the court. • Receives training and assists advanced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of criminal complaints, warrant processing, extensive docketing, scheduling, and management reporting • Prepares, accepts, notates, and preserves files • Assists the public, litigants, and attorneys concerning court schedules or court functions, rules, or practices. • Ensures compliance with court orders regarding submission of documents subsequent to hearing • Distributes case files to the appropriate personnel for further processing; • Performs case processing functions within an office when court is not in session; • Performs the duties of a lower level series as required. Sessions Clerk II Additional Duties: • Provides assistance in the area of case management, including coordinating with judges concerning scheduling, size of calendars, creation of special calendars as needed, working out conflicts concerning dates and length of time required, coordinating continuances, and determining case readiness. • Assists as a supervisor of courtroom personnel, making assignments, reviewing calendars, and maintaining an awareness of session requirements through discussions with Judges and Clerks, monitoring work activities and resolving problems, and coordinating the training of new courtroom personnel. • Regularly meets with court personnel and other individuals to discuss ways to improve the efficiencies of court sessions and related work within established guidelines and recommends improved methods and procedures to a supervisor. • Performs advanced case processing functions using MassCourts when court is not in session. • Performs special projects pertaining to cash flow management as required. • Performs the duties of the lower level within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Sessions Clerk. Sessions Clerk I Requirements: • Graduation from high school or its equivalent and a minimum of five years of experience in an office of a Clerk-Magistrate or a Register of Probate, • Including experience as a Courtroom Procedures Clerk, or an equivalent combination of education and experience. • Thorough knowledge of state statutes, court procedures and policies, legal documents and terminology, laws, and functions of the court. • Demonstrated knowledge of the rules, practices, and procedures pertaining to court sessions. • Demonstrated ability to navigate and recall court records and data from the MassCourts case management system. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • Excellent organizational skills. • Excellent communication skills, including the ability to perform work and communicate in a highly visible and public setting. • Ability to handle multiple issues simultaneously. • Ability to maintain accurate records of proceedings. • Ability to establish and maintain effective working relationships with others. • Ability to serve the public and others with business before the court in a courteous and professional manner. • Ability to perform case processing duties when court is not in session. Sessions Clerk II Additional Requirements: • A minimum of three years of experience as a Sessions Clerk I. • Thorough knowledge of the rules, practices, and procedures pertaining to all types of court sessions. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Excellent organizational skills, including the demonstrated ability to process a high volume of court papers in an organized and efficient manner. • Demonstrated working knowledge of case processing using MassCourts. • Ability to perform case processing duties when court is not in session. • Considerable knowledge of the procedures related to the processing of all types of cases and the ability to process those cases from beginning to end. • Demonstrated ability to identify problems and to develop creative solutions to those problems. • Demonstrated ability to exercise sound judgments. • Demonstrated ability to assign, supervise and review the work of subordinate employees. • Demonstrated ability to perform research and to prepare reports. Closing Date/Time: 2022-12-29
MASSACHUSETTS TRIAL COURT
Lawrence, Massachusetts, United States
Title: Case Specialist - Lawrence District Court Pay Grade: Grade 7 Starting Pay: $ 41,480.46 Departmental Mission Statement: As a gateway to justice in the Commonwealth of Massachusetts, the District Court is dedicated to the administration of justice in a fair, impartial and timely manner in accordance with the rule of law. In fulfilling this role, the District Court shall provide the communities it serves with an environment that is safe, accessible and respectful to all. The District Court shall conduct its business with integrity, competence and a commitment to excellence in order to promote public trust and confidence in the judicial system. District Court Organizational Profile Notes: This position is designated as a union position and iscovered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: Case Specialist I Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements: • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2022-12-29
Sep 24, 2022
Full Time
Title: Case Specialist - Lawrence District Court Pay Grade: Grade 7 Starting Pay: $ 41,480.46 Departmental Mission Statement: As a gateway to justice in the Commonwealth of Massachusetts, the District Court is dedicated to the administration of justice in a fair, impartial and timely manner in accordance with the rule of law. In fulfilling this role, the District Court shall provide the communities it serves with an environment that is safe, accessible and respectful to all. The District Court shall conduct its business with integrity, competence and a commitment to excellence in order to promote public trust and confidence in the judicial system. District Court Organizational Profile Notes: This position is designated as a union position and iscovered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: Case Specialist I Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements: • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2022-12-29
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Law Clerk - Juvenile Court Starting Pay: $68,160.35 Departmental Mission Statement: It is the mission of the Juvenile Court to protect children from abuse and neglect and promote opportunities for children to reside in safe, stable, permanent family environments whenever possible, to strengthen families when their children are in need of services, to rehabilitate juveniles, to protect the public from delinquent and criminal activity while holding offenders accountable and addressing the harm suffered by the community and the victim, and to decide all cases fairly and impartially with dedication, integrity and professionalism. The term of this Juvenile Court Law Clerk Opportunity will start as soon as possible and will finish as of August 31, 2023, with a possibility of renewal for an additional year. This posting is for a law clerk position supporting judges in Western Massachusetts, including Hampden, Berkshire, and Franklin/Hampshire Divisions of the Juvenile Court. If the applicant resides in Eastern Massachusetts, they may work remotely with the expectation that they would travel to the Springfield or Hadley courts approximately twice monthly, subject to change. If the applicant resides in Western Massachusetts, they will be allowed to work a hybrid schedule, with three in-person days per week in either Springfield or Hadley, and two remote workdays, also subject to change. All law clerks are assigned by the Manager of Legal Research, with the final approval of the Chief Justice, to rotations. The rotation system gives law clerks the opportunity to work with numerous judges and to gain a broader understanding of the work of the Juvenile Court. Please read the following instructions carefully before starting the Trial Court online application process. Applications that do not comply with the following, may be screened out. 1. Resumes: Resumes must be converted to PDFs (Microsoft Word and text documents will not be accepted) and uploaded with the online application. Resumes should not include a list of references. 2. GPA: Unless your school does not provide a GPA, you must include your cumulative law school GPA on your resume. 3. Letters of Recommendation: Letters of recommendation are optional. Applicants who choose to submit a letter of recommendation must do so via the online application process. Therefore, before starting the online applications, applicants must have PDFs of any letters of recommendation ready to upload. Please do not submit letters of recommendation by other means, such as mail, email, fax, or hand-delivery. 4. Writing Sample: Applicants shall submit a writing sample in response to the question listed at the end of the job posting. Applicants must submit the writing sample via email to the following address: admin-jccallctr@jud.state.ma.us . The sample must be submitted by email only (regular mail, fax or walk-ins will not be accepted) and needs to be sent by 11:55p.m. on the date that the application closes (x). 5. Other Materials: Applicants selected for interviews should be prepared to submit additional materials if requested, including a statement of interest, an official law school transcript and an additional writing sample. Position Summary: The law clerk is responsible for performing legal research and writing assignments to assist the judges of the Juvenile Court. Law clerks work directly with the judges, and under the supervision of the Assistant Deputy Court Administrator, Manager of Legal Research, and the Chief Justice. A reliable car and the willingness to travel to courthouses throughout the Commonwealth are requirements of the position. A judicial clerkship in the Massachusetts Juvenile Court offers a unique, exciting and rewarding environment in which to begin a legal career. The Juvenile Court has general jurisdiction over delinquency, youthful offender, children requiring assistance, care and protection, guardianship, and adoption proceedings. Duties: Assists judges in matters before the court by: Discussing legal issues with judges; Performing careful and accurate legal research and analysis, using both online and book resources; Clearly and concisely conveying results of research and analysis to judges, orally and in writing; Preparing well-written and error-free legal research memoranda, and drafting findings of fact, conclusions of law, rationales, judgments and memoranda of decision; Completing assignments in a timely manner and within deadlines established by judges; Performing additional legal research and analysis and further review and revision of written work products as appropriate; and Attending hearings, portions of trials, and other courtroom proceedings, as needed. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Law Clerk: Juris Doctor degree from an accredited law school or eligibility to sit for the Massachusetts bar exam, as of the start of the clerkship. Excellent legal writing and communication skills. Excellent legal research and analytical skills, using both online and book resources. High professional and ethical standards. Access to a reliable car and the willingness and ability to travel to courthouses as assigned. Experience and knowledge in the use of personal computers, including word processing programs such as Microsoft Word and legal research services such as Lexis or Westlaw. Demonstrated ability to follow written and oral instructions. Demonstrated ability to manage, prioritize, and complete simultaneous assignments from various judges. Demonstrated ability to work well independently while maintaining productivity and demonstrating good judgment. Demonstrated ability to meet deadlines and otherwise complete assignments in a timely manner. Demonstrated ability to work well with others in a professional setting, including judges, managers, court staff, and other law clerks. Genuine commitment to serving the full term of the clerkship. Additional preferred qualifications include: Current legal practice or intent to practice law in Massachusetts. Substantial legal research and writing experience, including prior experience as a judicial intern for a Juvenile Court judge. Courses in juvenile law, research assistant positions, prior work experience in the areas of juvenile law and clinical placements. Familiarity with legal research resources beyond Westlaw and Lexis. Demonstrated commitment to government or public service. The Juvenile Court invites well-rounded and distinguished recent law school graduates and practicing attorneys to apply for the clerkship positions. Solid academic credentials are important, however, there are no rigid requirements regarding class rank or standing. All law clerks must reside in Massachusetts for the duration of the law clerk term. The Lowell Police arrested 17-year-old Tommy Thomas after receiving a call regarding a disturbance at a party on July 23, 2022. The Lowell Police filed a delinquency complaint against Tommy, charging him with assault and battery with a dangerous weapon (G.L. c. 265, § 15A) and unlawful possession of a firearm (G.L. c. 269, § 10(a)) for the incident at the party. Tommy was arraigned on July 25, 2022, in Lowell Juvenile Court. Tommy turned 18 on August 10, 2022. On September 6, 2022, a Middlesex County grand jury returned indictments against Tommy indicting him as a youthful offender for assault and battery with a dangerous weapon and unlawful possession of a firearm. Following his arraignment on the youthful offender matters, Tommy’s attorney filed a motion to dismiss the youthful offender case arguing that the Commonwealth could not seek a youthful offender indictment against Tommy after he turned 18 years old. The Commonwealth argued that it had the authority to seek a youthful offender indictment because Tommy allegedly committed the offenses when he was 17 years old, and he was arraigned prior to his 18th birthday. Judge Jones requests that you prepare a legal memorandum addressing the following issues: Should the motion to dismiss the youthful offender matters be allowed or denied? Why or why not? What sentencing options are available to the court on each charge, assuming that the motion to dismiss is denied, the youthful offender case proceeds to trial and Tommy is adjudicated a youthful offender on both charges? Instructions: Please format your response as a legal memorandum addressed to Judge Jones .The memo cannot be longer than 5 pages, double spaced. Closing Date/Time: 2022-12-29
Sep 23, 2022
Full Time
Title: Law Clerk - Juvenile Court Starting Pay: $68,160.35 Departmental Mission Statement: It is the mission of the Juvenile Court to protect children from abuse and neglect and promote opportunities for children to reside in safe, stable, permanent family environments whenever possible, to strengthen families when their children are in need of services, to rehabilitate juveniles, to protect the public from delinquent and criminal activity while holding offenders accountable and addressing the harm suffered by the community and the victim, and to decide all cases fairly and impartially with dedication, integrity and professionalism. The term of this Juvenile Court Law Clerk Opportunity will start as soon as possible and will finish as of August 31, 2023, with a possibility of renewal for an additional year. This posting is for a law clerk position supporting judges in Western Massachusetts, including Hampden, Berkshire, and Franklin/Hampshire Divisions of the Juvenile Court. If the applicant resides in Eastern Massachusetts, they may work remotely with the expectation that they would travel to the Springfield or Hadley courts approximately twice monthly, subject to change. If the applicant resides in Western Massachusetts, they will be allowed to work a hybrid schedule, with three in-person days per week in either Springfield or Hadley, and two remote workdays, also subject to change. All law clerks are assigned by the Manager of Legal Research, with the final approval of the Chief Justice, to rotations. The rotation system gives law clerks the opportunity to work with numerous judges and to gain a broader understanding of the work of the Juvenile Court. Please read the following instructions carefully before starting the Trial Court online application process. Applications that do not comply with the following, may be screened out. 1. Resumes: Resumes must be converted to PDFs (Microsoft Word and text documents will not be accepted) and uploaded with the online application. Resumes should not include a list of references. 2. GPA: Unless your school does not provide a GPA, you must include your cumulative law school GPA on your resume. 3. Letters of Recommendation: Letters of recommendation are optional. Applicants who choose to submit a letter of recommendation must do so via the online application process. Therefore, before starting the online applications, applicants must have PDFs of any letters of recommendation ready to upload. Please do not submit letters of recommendation by other means, such as mail, email, fax, or hand-delivery. 4. Writing Sample: Applicants shall submit a writing sample in response to the question listed at the end of the job posting. Applicants must submit the writing sample via email to the following address: admin-jccallctr@jud.state.ma.us . The sample must be submitted by email only (regular mail, fax or walk-ins will not be accepted) and needs to be sent by 11:55p.m. on the date that the application closes (x). 5. Other Materials: Applicants selected for interviews should be prepared to submit additional materials if requested, including a statement of interest, an official law school transcript and an additional writing sample. Position Summary: The law clerk is responsible for performing legal research and writing assignments to assist the judges of the Juvenile Court. Law clerks work directly with the judges, and under the supervision of the Assistant Deputy Court Administrator, Manager of Legal Research, and the Chief Justice. A reliable car and the willingness to travel to courthouses throughout the Commonwealth are requirements of the position. A judicial clerkship in the Massachusetts Juvenile Court offers a unique, exciting and rewarding environment in which to begin a legal career. The Juvenile Court has general jurisdiction over delinquency, youthful offender, children requiring assistance, care and protection, guardianship, and adoption proceedings. Duties: Assists judges in matters before the court by: Discussing legal issues with judges; Performing careful and accurate legal research and analysis, using both online and book resources; Clearly and concisely conveying results of research and analysis to judges, orally and in writing; Preparing well-written and error-free legal research memoranda, and drafting findings of fact, conclusions of law, rationales, judgments and memoranda of decision; Completing assignments in a timely manner and within deadlines established by judges; Performing additional legal research and analysis and further review and revision of written work products as appropriate; and Attending hearings, portions of trials, and other courtroom proceedings, as needed. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Law Clerk: Juris Doctor degree from an accredited law school or eligibility to sit for the Massachusetts bar exam, as of the start of the clerkship. Excellent legal writing and communication skills. Excellent legal research and analytical skills, using both online and book resources. High professional and ethical standards. Access to a reliable car and the willingness and ability to travel to courthouses as assigned. Experience and knowledge in the use of personal computers, including word processing programs such as Microsoft Word and legal research services such as Lexis or Westlaw. Demonstrated ability to follow written and oral instructions. Demonstrated ability to manage, prioritize, and complete simultaneous assignments from various judges. Demonstrated ability to work well independently while maintaining productivity and demonstrating good judgment. Demonstrated ability to meet deadlines and otherwise complete assignments in a timely manner. Demonstrated ability to work well with others in a professional setting, including judges, managers, court staff, and other law clerks. Genuine commitment to serving the full term of the clerkship. Additional preferred qualifications include: Current legal practice or intent to practice law in Massachusetts. Substantial legal research and writing experience, including prior experience as a judicial intern for a Juvenile Court judge. Courses in juvenile law, research assistant positions, prior work experience in the areas of juvenile law and clinical placements. Familiarity with legal research resources beyond Westlaw and Lexis. Demonstrated commitment to government or public service. The Juvenile Court invites well-rounded and distinguished recent law school graduates and practicing attorneys to apply for the clerkship positions. Solid academic credentials are important, however, there are no rigid requirements regarding class rank or standing. All law clerks must reside in Massachusetts for the duration of the law clerk term. The Lowell Police arrested 17-year-old Tommy Thomas after receiving a call regarding a disturbance at a party on July 23, 2022. The Lowell Police filed a delinquency complaint against Tommy, charging him with assault and battery with a dangerous weapon (G.L. c. 265, § 15A) and unlawful possession of a firearm (G.L. c. 269, § 10(a)) for the incident at the party. Tommy was arraigned on July 25, 2022, in Lowell Juvenile Court. Tommy turned 18 on August 10, 2022. On September 6, 2022, a Middlesex County grand jury returned indictments against Tommy indicting him as a youthful offender for assault and battery with a dangerous weapon and unlawful possession of a firearm. Following his arraignment on the youthful offender matters, Tommy’s attorney filed a motion to dismiss the youthful offender case arguing that the Commonwealth could not seek a youthful offender indictment against Tommy after he turned 18 years old. The Commonwealth argued that it had the authority to seek a youthful offender indictment because Tommy allegedly committed the offenses when he was 17 years old, and he was arraigned prior to his 18th birthday. Judge Jones requests that you prepare a legal memorandum addressing the following issues: Should the motion to dismiss the youthful offender matters be allowed or denied? Why or why not? What sentencing options are available to the court on each charge, assuming that the motion to dismiss is denied, the youthful offender case proceeds to trial and Tommy is adjudicated a youthful offender on both charges? Instructions: Please format your response as a legal memorandum addressed to Judge Jones .The memo cannot be longer than 5 pages, double spaced. Closing Date/Time: 2022-12-29
MASSACHUSETTS TRIAL COURT
Plymouth, Massachusetts, United States
Title : Senior Maintenance Technician- Plymouth Pay Grade: Grade 13 Starting Pay: $54,593.18/Yr. Departmental Mission Statement: The Facilities Management Department of Trial Court provides for the management and maintenance of 63 state-owned courthouses located in ten counties of the Commonwealth. The Department is committed to administering effective property management, and for ensuring the delivery of quality services necessary for the efficient and reliable operation of all of the facilities which it maintains. FACILITES MANAGEMENT & CAPITAL PLANNING ORGANIZATIONAL PROFILE: Notes: Candidate must be licensed as an Electrician, HVAC or a Plumber. The hours for this position is 7am-3pm. This position may be considered essential personnel in certain emergencies and may be required to work outside of regularly scheduled hours, including staying late or coming in early. This position may have occasional travel to the courts below. Region IV includes the following courts:Brockton, Fall River Justice Center, Fall River Durfee, Falmouth, New Bedford, Plymouth, and Taunton This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing the full range of skilled trade position duties for both licensed and unlicensed trades. Typical duties include repairing, installing and testing various types of systems and equipment. These positions may also frequently include the application of complex materials and compounds consistent with general contracting work. The title above the entry level requires the performance of increasingly more responsible and varied work which requires advanced skill and experience with regard to the various licensed and unlicensed trades. Employees are appointed at the entry level position title and are eligible for reclassification to a higher level position within this series consistent with the specifications for the higher level position title. The position title reverts to the entry level of this series when there is a vacancy. SUPERVISION RECEIVED: Reports to a Facilities Supervisor performing structured but not always routine work; Moderate judgment is required. ORGANIZATIONAL LEVELS: Senior Maintenance Tech I (13) - This is the entry level position within this series. Employees at this level are expected to perform plumbing, electrical, carpentry, HVAC, painting, and other trades and technical work in their area of expertise. Employees are expected to have an established area specialization developed through training and experience and can work independently. Senior Maintenance Tech II (14) - This is the second level within the series. These employees are generally involved in projects of a larger scope and complexity consistent with experience and training. The Senior Maintenance Tech II engages in more complex project assignments and has a higher degree of contact with court officials. Senior Maintenance Tech IIs take lead roles in the completion of projects. Employees are required to work a minimum of three years as a Senior Maintenance Tech I before being eligible to reclassify to the higher level. Senior Maintenance Tech II positions also require the employee to hold a trade or technical license if applicable in their area of specialization prior to applying for reclassification. Senior Maintenance Technician Duties: The following list of major duties represents a composite list of typical duties performed by individuals in various areas of specialization. Specific duties performed by an incumbent will vary depending upon the Division, designated assignment, and level of the employee. All positions may perform related duties as required. Electrician Tests, repairs, installs and /or maintains various types of electrical systems and equipment by operating the appropriate equipment and tools to ensure proper maintenance and functioning of necessary equipment. Troubleshoots electrical and related equipment using necessary electrical equipment and by reading schematics, diagrams and outlines to identify and correct operational problems. Maintain an adequate inventory of equipment and materials. HVAC Technician Installs, repairs, alters and maintains existing heating, venting and air conditioning (HVAC) equipment and systems. Troubleshoots HVAC equipment and systems. Run standard tests to determine whether finished work meets specifications. Inspect facility to determine the need for maintenance and repair to HVAC equipment. Establish priorities and make recommendations concerning work activities. Plumber Install, repairs, and alters steam plumbing systems. Reads and interprets blueprints, sketches, instructions or layouts to understand construction work to be done. Schedules installation, maintenance, and/or repair work by conferring with supervisors and other department personnel to determine location of equipment and appropriate time to complete the project. Estimates length of time, cost of materials and manpower needed to develop a project budget. Handle complaints from building occupants regarding assigned work and take appropriate corrective action. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values: Communicates and demonstrates the ethics and values of the Court Facilities Department and the Trial Court. Mission: Understands, upholds, and communicates the Trial Court and Court Facilities Department missions. Applied Knowledge: Understands standard facility management methods, codes, and operational best practices. Problem Solving Accurately assesses maintenance problems of a routine nature and initiates corrective action. Continuous Learning: Demonstrates a commitment to continuously improve himself or herself through training and making use of new methods and equipment. Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. Customer Service: Contributes to a departmental environment emphasizing conduct that is courteous and professional toward both Trial Court employees and the public. Collaboration: Works with others cooperatively, and demonstrates teamwork, contributing to a work environment that focuses on shared goals. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Senior Maintenance Technician: A high school diploma or equivalent; and, the following required experience and abilities in one or more of the following skilled trades or areas of specialization: Electrician: Possession of a current and valid Massachusetts journeyman electrician’s license issued by the Board of State Examiners of Electricians. Knowledge of state and local electrical codes. Knowledge of inspection techniques used in the electrical trade. Knowledge of safety practices and precautions observed in the electrical trade. Ability to follow oral and written instructions. Ability to perform arithmetical computations with speed and accuracy. Ability to climb and work from ladders and scaffolds. HVAC Technician: Possession of a current and valid Massachusetts journeyman license in a related field or an equivalent combination of education and experience. Experience in interpreting blueprints and plans, estimating costs for renovations, maintenance/repair of HVAC systems. Experience in the use and operation of power tools and other equipment. Knowledge of the laws, rules, and regulations governing HVAC systems. Knowledge of state building codes. Ability to follow written and oral instructions. Ability to perform arithmetical computations with speed and accuracy. Plumber: Possession of a current and valid Massachusetts journeyman plumber's license issued by the Board of State Examiners of Plumbers and Gas Fitters. Knowledge of laws, rules, and regulations governing plumbing. Ability to follow oral and written instructions. Ability to lift and carry heavy objects. Physical stamina and endurance. Ability to maintain accurate records. Closing Date/Time: 2022-12-29
Sep 23, 2022
Full Time
Title : Senior Maintenance Technician- Plymouth Pay Grade: Grade 13 Starting Pay: $54,593.18/Yr. Departmental Mission Statement: The Facilities Management Department of Trial Court provides for the management and maintenance of 63 state-owned courthouses located in ten counties of the Commonwealth. The Department is committed to administering effective property management, and for ensuring the delivery of quality services necessary for the efficient and reliable operation of all of the facilities which it maintains. FACILITES MANAGEMENT & CAPITAL PLANNING ORGANIZATIONAL PROFILE: Notes: Candidate must be licensed as an Electrician, HVAC or a Plumber. The hours for this position is 7am-3pm. This position may be considered essential personnel in certain emergencies and may be required to work outside of regularly scheduled hours, including staying late or coming in early. This position may have occasional travel to the courts below. Region IV includes the following courts:Brockton, Fall River Justice Center, Fall River Durfee, Falmouth, New Bedford, Plymouth, and Taunton This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing the full range of skilled trade position duties for both licensed and unlicensed trades. Typical duties include repairing, installing and testing various types of systems and equipment. These positions may also frequently include the application of complex materials and compounds consistent with general contracting work. The title above the entry level requires the performance of increasingly more responsible and varied work which requires advanced skill and experience with regard to the various licensed and unlicensed trades. Employees are appointed at the entry level position title and are eligible for reclassification to a higher level position within this series consistent with the specifications for the higher level position title. The position title reverts to the entry level of this series when there is a vacancy. SUPERVISION RECEIVED: Reports to a Facilities Supervisor performing structured but not always routine work; Moderate judgment is required. ORGANIZATIONAL LEVELS: Senior Maintenance Tech I (13) - This is the entry level position within this series. Employees at this level are expected to perform plumbing, electrical, carpentry, HVAC, painting, and other trades and technical work in their area of expertise. Employees are expected to have an established area specialization developed through training and experience and can work independently. Senior Maintenance Tech II (14) - This is the second level within the series. These employees are generally involved in projects of a larger scope and complexity consistent with experience and training. The Senior Maintenance Tech II engages in more complex project assignments and has a higher degree of contact with court officials. Senior Maintenance Tech IIs take lead roles in the completion of projects. Employees are required to work a minimum of three years as a Senior Maintenance Tech I before being eligible to reclassify to the higher level. Senior Maintenance Tech II positions also require the employee to hold a trade or technical license if applicable in their area of specialization prior to applying for reclassification. Senior Maintenance Technician Duties: The following list of major duties represents a composite list of typical duties performed by individuals in various areas of specialization. Specific duties performed by an incumbent will vary depending upon the Division, designated assignment, and level of the employee. All positions may perform related duties as required. Electrician Tests, repairs, installs and /or maintains various types of electrical systems and equipment by operating the appropriate equipment and tools to ensure proper maintenance and functioning of necessary equipment. Troubleshoots electrical and related equipment using necessary electrical equipment and by reading schematics, diagrams and outlines to identify and correct operational problems. Maintain an adequate inventory of equipment and materials. HVAC Technician Installs, repairs, alters and maintains existing heating, venting and air conditioning (HVAC) equipment and systems. Troubleshoots HVAC equipment and systems. Run standard tests to determine whether finished work meets specifications. Inspect facility to determine the need for maintenance and repair to HVAC equipment. Establish priorities and make recommendations concerning work activities. Plumber Install, repairs, and alters steam plumbing systems. Reads and interprets blueprints, sketches, instructions or layouts to understand construction work to be done. Schedules installation, maintenance, and/or repair work by conferring with supervisors and other department personnel to determine location of equipment and appropriate time to complete the project. Estimates length of time, cost of materials and manpower needed to develop a project budget. Handle complaints from building occupants regarding assigned work and take appropriate corrective action. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values: Communicates and demonstrates the ethics and values of the Court Facilities Department and the Trial Court. Mission: Understands, upholds, and communicates the Trial Court and Court Facilities Department missions. Applied Knowledge: Understands standard facility management methods, codes, and operational best practices. Problem Solving Accurately assesses maintenance problems of a routine nature and initiates corrective action. Continuous Learning: Demonstrates a commitment to continuously improve himself or herself through training and making use of new methods and equipment. Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. Customer Service: Contributes to a departmental environment emphasizing conduct that is courteous and professional toward both Trial Court employees and the public. Collaboration: Works with others cooperatively, and demonstrates teamwork, contributing to a work environment that focuses on shared goals. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Senior Maintenance Technician: A high school diploma or equivalent; and, the following required experience and abilities in one or more of the following skilled trades or areas of specialization: Electrician: Possession of a current and valid Massachusetts journeyman electrician’s license issued by the Board of State Examiners of Electricians. Knowledge of state and local electrical codes. Knowledge of inspection techniques used in the electrical trade. Knowledge of safety practices and precautions observed in the electrical trade. Ability to follow oral and written instructions. Ability to perform arithmetical computations with speed and accuracy. Ability to climb and work from ladders and scaffolds. HVAC Technician: Possession of a current and valid Massachusetts journeyman license in a related field or an equivalent combination of education and experience. Experience in interpreting blueprints and plans, estimating costs for renovations, maintenance/repair of HVAC systems. Experience in the use and operation of power tools and other equipment. Knowledge of the laws, rules, and regulations governing HVAC systems. Knowledge of state building codes. Ability to follow written and oral instructions. Ability to perform arithmetical computations with speed and accuracy. Plumber: Possession of a current and valid Massachusetts journeyman plumber's license issued by the Board of State Examiners of Plumbers and Gas Fitters. Knowledge of laws, rules, and regulations governing plumbing. Ability to follow oral and written instructions. Ability to lift and carry heavy objects. Physical stamina and endurance. Ability to maintain accurate records. Closing Date/Time: 2022-12-29
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Case Specialist - Central Division of Boston Municipal Court Pay Grade: Grade 7-10 Starting Pay: $41,480.46 Departmental Mission Statement: Given our unique responsibility to advance the fair administration of justice, the Boston Municipal Court Department is devoted to the rule of law through the conscientious and expeditious resolution of disputes, with a commitment to restoring the human spirit through correction, education, respect and compassion. Notes: Central Division of Boston Municipal Court Resumes required This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: • This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Case Specialist I Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling, and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher-level series. • Performs all of the duties of the lower levels within this series as required. Job Competencies: Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements : • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements : • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements : • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements : • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2022-12-29
Sep 23, 2022
Full Time
Title: Case Specialist - Central Division of Boston Municipal Court Pay Grade: Grade 7-10 Starting Pay: $41,480.46 Departmental Mission Statement: Given our unique responsibility to advance the fair administration of justice, the Boston Municipal Court Department is devoted to the rule of law through the conscientious and expeditious resolution of disputes, with a commitment to restoring the human spirit through correction, education, respect and compassion. Notes: Central Division of Boston Municipal Court Resumes required This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: • This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Case Specialist I Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling, and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher-level series. • Performs all of the duties of the lower levels within this series as required. Job Competencies: Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements : • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements : • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements : • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements : • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2022-12-29
MASSACHUSETTS TRIAL COURT
Lowell, Massachusetts, United States
Title: Court Interpreter Series - Portuguese Pay Grade: Grade 17 Starting Pay: $ 73,753.54 Departmental Mission Statement: The Massachusetts Trial Court Language Access and Court Records Department is responsible for overseeing court programs and services related to spoken language access to interpreters and translators for the limited English proficient (LEP), low literacy court users, and American Sign Language (ASL) or Communication Access Real-Time Translation (CART) for the Deaf and Hard of Hearing (DHH) individuals with court matters. The office also provides access to administrative records and trial transcripts of digitally recorded court proceedings for the bench, the bar, the public, and pro se, self-represented litigants (SRL). https://www.mass.gov/orgs/language-access-court-records-department Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. **New hires for Interpreter positions are required to either have the NCSC Interpreter Certification of successfully complete the NCSC Interpreter Certification program during the first 2 years of employment. Failure to pass the written and oral certification examinations during the first 2 years of employment shall result in separation from employment. Interpreters must have the ability to travel to court locations in Essex, Middlesex, and Suffolk counties. Position Summary: Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level positions. The position title reverts to the entry level when there is a vacancy. Court Interpreter I - This is the entry level position title within the series. Employees are expected to perform the full range of entry level duties and to train for the next higher level. Court Interpreter II - This is the second level position title within this series. Employees at this level are expected to perform higher level duties which require more advanced language proficiency, greater knowledge of court policies and procedures, and the ability to exercise more independent judgment. POSITION SUMMARY: Court Interpreters serve as certified staff interpreters who interpret legal proceedings for non-English speaking persons involved in court matters in accordance with regulations established by the Office of Court Interpreters (OCIS). The position title above the entry level requires the performance of more complex and varied work. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position title within this series consistent with the specifications for the higher-level position title. The position title reverts to the entry level when there is a vacancy. Supervision Received: Receives moderate direction from the Manager of Interpreter Services of the Trial Court and her/his designee and is evaluated for professional soundness and conformity to policy, regulations and established procedures. Court Interpreter I Duties: Interprets simultaneously and consecutively for defendants, witnesses, and victims in court, for persons seeking assistance in court or from Probation Officers, for persons filing petitions, for prosecutors and for defense attorneys in interviewing defendants, witnesses, parents, plaintiffs or victims, and for persons completing forms as specified in section 8.01 of the Standards and Procedures of the OCIS. Produces initial drafts of translations of official forms, documents, public signs, letters and correspondence and other written material from English into a specified foreign language and vice versa as needed by OCIS. Attends ongoing training provided or funded by OCIS or the Trial Court as part of continuing education requirements. Maintains records of interpreting and translating activities. Must be willing to travel to the various divisions of the Trial Court as determined by the Manager, Court Interpreter Services. Performs related duties as required. Court Interpreter II Duties: Translates and review translations of official forms, documents, public signs, letters and correspondence and other written material from English into a specified foreign language and vice versa as needed by OCIS. Oversees the activities of all interpreters assigned to them by OCIS, including supervising their interpreting and translating activities within his/her work unit. Performs linguistic evaluations of per diem interpreters assigned to them by OCIS, including determining deficiencies, progress, and training needs. Performs various training activities, including determining subjects/topics for training, developing training materials and serving as a trainer. Performs various public relations activities such as addressing other agencies. Performs related duties as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values Communicates and demonstrates the ethics and values of the Human Resources Department and the Trial Court. Mission Understands, upholds, and communicates the Trial Court and Support Services Department missions. Applied Knowledge Demonstrates language proficiency, interpreter skills, and understands court policy and procedure. Problem Solving Accurately assesses interpreter problems in the Trial Court and recommends and facilitates appropriate solutions. Customer Service Conducts oneself in a courteous and professional manner towards both Trial Court employees and the public. Collaboration Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals. Commitment to Diversity Promotes an environment of cross-cultural awareness and diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. Continuous Learning Demonstrates a commitment to continuously improving himself or herself through professional development. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Court Interpreter I: Bachelor's degree in a human services field, plus a minimum of four (4) years’ experience in legal, technical, medical, literary translation and/or interpretation, or an equivalent combination of education and experience. Fully proficient in English and Portuguese language Cross-cultural awareness. Applicants are required to pass the State Court Interpreter Certification test as a prerequisite for appointment to this position. Certification pursuant to Massachusetts General Laws, Chapter 221C through the Office of Court Interpreter Services is an absolute requirement. Ability to interpret in the simultaneous mode and the consecutive mode in court related proceedings. Ability to maintain accurate and timely records including, but not limited to, data entry and collection of data. Will generate monthly or other reports as needed. Ability to establish work priorities and to work independently. Ability to serve the public and others with business before the court in a courteous and professional manner. Excellent communication skills, including the ability to perform work and communicate in a highly visible and public setting. Ability to travel to court locations. Must have a valid Massachusetts Driver's License or possess or have access to other reliable methods of transportation. Must possess a general understanding of the operations of the Massachusetts Trial Court. Court Interpreter II Requirements: A minimum of four (4) years’ service as a Court Interpreter I. Advanced interpreter skills, advanced language proficiency, and an advanced understanding of and ability to explain of court proceedings. Must exhibit full compliance with the Interpreter Code of Professional Conduct. Closing Date/Time: 2022-12-29
Sep 22, 2022
Full Time
Title: Court Interpreter Series - Portuguese Pay Grade: Grade 17 Starting Pay: $ 73,753.54 Departmental Mission Statement: The Massachusetts Trial Court Language Access and Court Records Department is responsible for overseeing court programs and services related to spoken language access to interpreters and translators for the limited English proficient (LEP), low literacy court users, and American Sign Language (ASL) or Communication Access Real-Time Translation (CART) for the Deaf and Hard of Hearing (DHH) individuals with court matters. The office also provides access to administrative records and trial transcripts of digitally recorded court proceedings for the bench, the bar, the public, and pro se, self-represented litigants (SRL). https://www.mass.gov/orgs/language-access-court-records-department Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. **New hires for Interpreter positions are required to either have the NCSC Interpreter Certification of successfully complete the NCSC Interpreter Certification program during the first 2 years of employment. Failure to pass the written and oral certification examinations during the first 2 years of employment shall result in separation from employment. Interpreters must have the ability to travel to court locations in Essex, Middlesex, and Suffolk counties. Position Summary: Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level positions. The position title reverts to the entry level when there is a vacancy. Court Interpreter I - This is the entry level position title within the series. Employees are expected to perform the full range of entry level duties and to train for the next higher level. Court Interpreter II - This is the second level position title within this series. Employees at this level are expected to perform higher level duties which require more advanced language proficiency, greater knowledge of court policies and procedures, and the ability to exercise more independent judgment. POSITION SUMMARY: Court Interpreters serve as certified staff interpreters who interpret legal proceedings for non-English speaking persons involved in court matters in accordance with regulations established by the Office of Court Interpreters (OCIS). The position title above the entry level requires the performance of more complex and varied work. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position title within this series consistent with the specifications for the higher-level position title. The position title reverts to the entry level when there is a vacancy. Supervision Received: Receives moderate direction from the Manager of Interpreter Services of the Trial Court and her/his designee and is evaluated for professional soundness and conformity to policy, regulations and established procedures. Court Interpreter I Duties: Interprets simultaneously and consecutively for defendants, witnesses, and victims in court, for persons seeking assistance in court or from Probation Officers, for persons filing petitions, for prosecutors and for defense attorneys in interviewing defendants, witnesses, parents, plaintiffs or victims, and for persons completing forms as specified in section 8.01 of the Standards and Procedures of the OCIS. Produces initial drafts of translations of official forms, documents, public signs, letters and correspondence and other written material from English into a specified foreign language and vice versa as needed by OCIS. Attends ongoing training provided or funded by OCIS or the Trial Court as part of continuing education requirements. Maintains records of interpreting and translating activities. Must be willing to travel to the various divisions of the Trial Court as determined by the Manager, Court Interpreter Services. Performs related duties as required. Court Interpreter II Duties: Translates and review translations of official forms, documents, public signs, letters and correspondence and other written material from English into a specified foreign language and vice versa as needed by OCIS. Oversees the activities of all interpreters assigned to them by OCIS, including supervising their interpreting and translating activities within his/her work unit. Performs linguistic evaluations of per diem interpreters assigned to them by OCIS, including determining deficiencies, progress, and training needs. Performs various training activities, including determining subjects/topics for training, developing training materials and serving as a trainer. Performs various public relations activities such as addressing other agencies. Performs related duties as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values Communicates and demonstrates the ethics and values of the Human Resources Department and the Trial Court. Mission Understands, upholds, and communicates the Trial Court and Support Services Department missions. Applied Knowledge Demonstrates language proficiency, interpreter skills, and understands court policy and procedure. Problem Solving Accurately assesses interpreter problems in the Trial Court and recommends and facilitates appropriate solutions. Customer Service Conducts oneself in a courteous and professional manner towards both Trial Court employees and the public. Collaboration Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals. Commitment to Diversity Promotes an environment of cross-cultural awareness and diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. Continuous Learning Demonstrates a commitment to continuously improving himself or herself through professional development. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Court Interpreter I: Bachelor's degree in a human services field, plus a minimum of four (4) years’ experience in legal, technical, medical, literary translation and/or interpretation, or an equivalent combination of education and experience. Fully proficient in English and Portuguese language Cross-cultural awareness. Applicants are required to pass the State Court Interpreter Certification test as a prerequisite for appointment to this position. Certification pursuant to Massachusetts General Laws, Chapter 221C through the Office of Court Interpreter Services is an absolute requirement. Ability to interpret in the simultaneous mode and the consecutive mode in court related proceedings. Ability to maintain accurate and timely records including, but not limited to, data entry and collection of data. Will generate monthly or other reports as needed. Ability to establish work priorities and to work independently. Ability to serve the public and others with business before the court in a courteous and professional manner. Excellent communication skills, including the ability to perform work and communicate in a highly visible and public setting. Ability to travel to court locations. Must have a valid Massachusetts Driver's License or possess or have access to other reliable methods of transportation. Must possess a general understanding of the operations of the Massachusetts Trial Court. Court Interpreter II Requirements: A minimum of four (4) years’ service as a Court Interpreter I. Advanced interpreter skills, advanced language proficiency, and an advanced understanding of and ability to explain of court proceedings. Must exhibit full compliance with the Interpreter Code of Professional Conduct. Closing Date/Time: 2022-12-29
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Head Account Clerk -Roxbury Division of the BMC Pay Grade: Grade 13 Starting Pay: $54,593.18 Departmental Mission Statement: Given our unique responsibility to advance the fair administration of justice, the Boston Municipal Court Department is devoted to the rule of law through the conscientious and expeditious resolution of disputes, with a commitment to restoring the human spirit through correction, education, respect and compassion. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/boston-municipal-court Notes: Bookkeeping and cashiering experience preferred This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: The Head Account Clerk position is authorized to those courts that have established a single point collection and bookkeeping function that covers all offices of a court, including the Clerk Magistrate’s Office and Probation Office. The position is responsible for all of the money that is collected and disbursed by the entire court, including the processing of restitution and probation fees. Work involves overseeing the collection of all monies and checks, processing all disbursements, daily and monthly posting, maintaining trial balances, maintaining and balancing court bank accounts, and preparing reports for the Clerk-Magistrate and Chief Probation Officer as required. The Head Account Clerk may also perform administrative and case processing duties as needed. Duties: Reconciles all revenues collected on a daily basis. Checks balances against accounting receipt records and docket information. Processes dishonored checks as needed. Posts accounting data by hand or by computer data entry in the cash journal on a daily basis. Records money collected to individual accounts. Maintains trial balance. Coordinates the accounting of processing of bail money, including recording money received, returned or forfeited. Interacts with and assists various court officials on a regular basis concerning accounting issues, including providing individual probation officers with information regarding the payment status of their probationers. May prepare reminder letters and warrant notifications to individuals who owe money. Prepares bank account deposit documents and confirms deposit totals. May make bank account deposits. Maintains bank accounts related to civil and criminal matters. Completes end of the month closing process and disburses all revenues and other funds to the appropriate entities, including the processing of restitution and probation fees. Reconciles revenue reports on a monthly basis. Prepares financial reports such as revenue transmittal reporting sheets, trial balance reports, and bank account reconciliation forms. May coordinate credit card system of payments (if court has implemented such a system), including verifying identifications of individuals, daily closing by verifying statements of cashiers, posting in the cash journal and checkbook, monthly reconciling of credit card statements, and resolving discrepancies. Maintains and serves as point of contact with the Administrative Offices and external agencies concerning accounting issues. Assists in the maintenance and preparation of local internal controls. Answers incoming calls providing information in response to all inquiries regarding money issues. Interacts with and assists attorneys, litigants, law enforcement personnel, court staff, and the general public. This includes responding to requests for information and assistance from the public. May provide assistance as necessary in various administrative matters Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of criminal complaints, warrant processing, extensive docketing, scheduling, and management reporting; Performs case processing duties in addition to performing accounting duties as required. Job Competencies: Minimum Requirements: These are the minimum requirements necessary to apply for the position of Head Account Clerk: Graduation from high school and five years of bookkeeping and clerical experience, or an equivalent combination of education and experience. Knowledge of basic accounting and bookkeeping procedures. Ability and experience using personal computers, including word processing software such as MS Word. Experience with spreadsheet software such as MS Excel is preferred. Working knowledge of the procedures related to the cases processed by the court preferred. Ability to learn those procedures and or expand knowledge of those procedures through cross-training required. Ability to use a calculator, perform basic arithmetic, and perform routine computer data entry Ability to serve the public and others with court business in a courteous and professional manner. Ability to understand and follow verbal and written instructions. Ability to establish and maintain effective working relationships with court staff. Ability to work independently and exercise some supervision over entry level staff. Closing Date/Time: 2022-12-29
Sep 22, 2022
Full Time
Title: Head Account Clerk -Roxbury Division of the BMC Pay Grade: Grade 13 Starting Pay: $54,593.18 Departmental Mission Statement: Given our unique responsibility to advance the fair administration of justice, the Boston Municipal Court Department is devoted to the rule of law through the conscientious and expeditious resolution of disputes, with a commitment to restoring the human spirit through correction, education, respect and compassion. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/boston-municipal-court Notes: Bookkeeping and cashiering experience preferred This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: The Head Account Clerk position is authorized to those courts that have established a single point collection and bookkeeping function that covers all offices of a court, including the Clerk Magistrate’s Office and Probation Office. The position is responsible for all of the money that is collected and disbursed by the entire court, including the processing of restitution and probation fees. Work involves overseeing the collection of all monies and checks, processing all disbursements, daily and monthly posting, maintaining trial balances, maintaining and balancing court bank accounts, and preparing reports for the Clerk-Magistrate and Chief Probation Officer as required. The Head Account Clerk may also perform administrative and case processing duties as needed. Duties: Reconciles all revenues collected on a daily basis. Checks balances against accounting receipt records and docket information. Processes dishonored checks as needed. Posts accounting data by hand or by computer data entry in the cash journal on a daily basis. Records money collected to individual accounts. Maintains trial balance. Coordinates the accounting of processing of bail money, including recording money received, returned or forfeited. Interacts with and assists various court officials on a regular basis concerning accounting issues, including providing individual probation officers with information regarding the payment status of their probationers. May prepare reminder letters and warrant notifications to individuals who owe money. Prepares bank account deposit documents and confirms deposit totals. May make bank account deposits. Maintains bank accounts related to civil and criminal matters. Completes end of the month closing process and disburses all revenues and other funds to the appropriate entities, including the processing of restitution and probation fees. Reconciles revenue reports on a monthly basis. Prepares financial reports such as revenue transmittal reporting sheets, trial balance reports, and bank account reconciliation forms. May coordinate credit card system of payments (if court has implemented such a system), including verifying identifications of individuals, daily closing by verifying statements of cashiers, posting in the cash journal and checkbook, monthly reconciling of credit card statements, and resolving discrepancies. Maintains and serves as point of contact with the Administrative Offices and external agencies concerning accounting issues. Assists in the maintenance and preparation of local internal controls. Answers incoming calls providing information in response to all inquiries regarding money issues. Interacts with and assists attorneys, litigants, law enforcement personnel, court staff, and the general public. This includes responding to requests for information and assistance from the public. May provide assistance as necessary in various administrative matters Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of criminal complaints, warrant processing, extensive docketing, scheduling, and management reporting; Performs case processing duties in addition to performing accounting duties as required. Job Competencies: Minimum Requirements: These are the minimum requirements necessary to apply for the position of Head Account Clerk: Graduation from high school and five years of bookkeeping and clerical experience, or an equivalent combination of education and experience. Knowledge of basic accounting and bookkeeping procedures. Ability and experience using personal computers, including word processing software such as MS Word. Experience with spreadsheet software such as MS Excel is preferred. Working knowledge of the procedures related to the cases processed by the court preferred. Ability to learn those procedures and or expand knowledge of those procedures through cross-training required. Ability to use a calculator, perform basic arithmetic, and perform routine computer data entry Ability to serve the public and others with court business in a courteous and professional manner. Ability to understand and follow verbal and written instructions. Ability to establish and maintain effective working relationships with court staff. Ability to work independently and exercise some supervision over entry level staff. Closing Date/Time: 2022-12-29
MASSACHUSETTS TRIAL COURT
Lawrence, Massachusetts, United States
Title: Sessions Clerk Pay Grade: Grade 13 Starting Pay: $54,593.18 Departmental Mission Statement: The Probate and Family Court Department's mission is to deliver timely justice to the public by providing equal access to a fair, equitable and efficient forum to resolve family and probate legal matters and to assist and protect all individuals, families and children in an impartial and respectful manner. The Probate and Family Court Department has jurisdiction over family-related and probate matters, such as divorce, paternity, child support, custody, parenting time, adoption, termination of parental rights, and abuse prevention. We also handle wills, estates, trusts, guardianships, conservatorships, and changes of name. The Court has 14 divisions. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/probate-and-family-court Notes:This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6 This position includes coverage of the Salem and Lawrence sessions as needed. Position Summary: This series is responsible for regularly attending sessions of court in place of a Judicial Case Manager or Assistant Judicial Case Manager, unless otherwise prohibited by statute. Performs specific functions in court such as: • calling the list • administering oaths • receiving documents and exhibits • and recording dispositions. • Also performs case processing duties when court is not in session. • Provides service to the public and other individuals who have business with the court consistent with policies on confidentiality. • The position title above the entry level requires the performance of more responsible duties and more specialized out of court case processing duties. • Employees are appointed into this series at the entry level position title and are eligible for reclassification to the higher-level position title consistent with the specifications for the higher level position title. The position title reverts back to the entry level when there is a vacancy. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Sessions Clerk I - This is the entry level position title within this series. Employees at this level are expected to run sessions of court and to perform case processing duties when court is not in session. Sessions Clerk II - This is the second level position title within this series. Employees at this level are expected to provide assistance in the area of case management and to perform more advanced case processing duties when court is not in session. Duties: Sessions Clerk I Duties: • Regularly attends sessions of court for a major portion of the work day. While in court, assists the judge presiding over the session by • Calling the list • Presenting matters to the court • ensuring that the session is stenographically or electronically recorded. • Administering oaths and giving directions to the parties as necessary • Recording the judge's decisions • Drawing orders reflecting those decisions as directed by the judge. • Performing related duties, as necessary. • Performs courtroom duties alone or may supervise other employees depending on the needs of the session. • Receives, marks, and maintains custody of papers and exhibits offered at trial and ensures their security. • Maintains trial and hearing schedules and notifies interested parties. • Prepares trial lists and all required files. • forms, and exhibits in anticipation of court sessions. • Records and maintains accurate minutes of all orders, judgments, or directions of the court. • Receives training and assists advanced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of criminal complaints, warrant processing, extensive docketing, scheduling, and management reporting • Prepares, accepts, notates, and preserves files • Assists the public, litigants, and attorneys concerning court schedules or court functions, rules, or practices. • Ensures compliance with court orders regarding submission of documents subsequent to hearing • Distributes case files to the appropriate personnel for further processing; • Performs case processing functions within an office when court is not in session; • Performs the duties of a lower level series as required. Sessions Clerk II Additional Duties: • Provides assistance in the area of case management, including coordinating with judges concerning scheduling, size of calendars, creation of special calendars as needed, working out conflicts concerning dates and length of time required, coordinating continuances, and determining case readiness. • Assists as a supervisor of courtroom personnel, making assignments, reviewing calendars, and maintaining an awareness of session requirements through discussions with Judges and Judicial Case Managers, monitoring work activities and resolving problems, and coordinating the training of new courtroom personnel. • Regularly meets with court personnel and other individuals to discuss ways to improve the efficiencies of court sessions and related work within established guidelines and recommends improved methods and procedures to a supervisor. • Performs advanced case processing functions using MassCourts when court is not in session. • Performs special projects pertaining to cash flow management as required. • Performs the duties of the lower level within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Sessions Clerk. Sessions Clerk I Requirements: • Graduation from high school or its equivalent and a minimum of five years of experience in an office of a Clerk-Magistrate or a Register of Probate, including experience as a Courtroom Procedures Clerk, or an equivalent combination of education and experience. • Thorough knowledge of state statutes, court procedures and policies, legal documents and terminology, laws, and functions of the court. • Demonstrated knowledge of the rules, practices, and procedures pertaining to court sessions. • Demonstrated ability to navigate and recall court records and data from the MassCourts case management system. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • Excellent organizational skills. • Excellent communication skills, including the ability to perform work and communicate in a highly visible and public setting. • Ability to handle multiple issues simultaneously. • Ability to maintain accurate records of proceedings. • Ability to establish and maintain effective working relationships with others. • Ability to serve the public and others with business before the court in a courteous and professional manner. • Ability to perform case processing duties when court is not in session. Sessions Clerk II Additional Requirements: • A minimum of three years of experience as a Sessions Clerk I. • Thorough knowledge of the rules, practices, and procedures pertaining to all types of court sessions. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Excellent organizational skills, including the demonstrated ability to process a high volume of court papers in an organized and efficient manner. • Demonstrated working knowledge of case processing using MassCourts. • Ability to perform case processing duties when court is not in session. • Considerable knowledge of the procedures related to the processing of all types of cases and the ability to process those cases from beginning to end. • Demonstrated ability to identify problems and to develop creative solutions to those problems. • Demonstrated ability to exercise sound judgments. • Demonstrated ability to assign, supervise and review the work of subordinate employees. • Demonstrated ability to perform research and to prepare reports. Closing Date/Time: 2022-12-29
Sep 22, 2022
Full Time
Title: Sessions Clerk Pay Grade: Grade 13 Starting Pay: $54,593.18 Departmental Mission Statement: The Probate and Family Court Department's mission is to deliver timely justice to the public by providing equal access to a fair, equitable and efficient forum to resolve family and probate legal matters and to assist and protect all individuals, families and children in an impartial and respectful manner. The Probate and Family Court Department has jurisdiction over family-related and probate matters, such as divorce, paternity, child support, custody, parenting time, adoption, termination of parental rights, and abuse prevention. We also handle wills, estates, trusts, guardianships, conservatorships, and changes of name. The Court has 14 divisions. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/probate-and-family-court Notes:This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6 This position includes coverage of the Salem and Lawrence sessions as needed. Position Summary: This series is responsible for regularly attending sessions of court in place of a Judicial Case Manager or Assistant Judicial Case Manager, unless otherwise prohibited by statute. Performs specific functions in court such as: • calling the list • administering oaths • receiving documents and exhibits • and recording dispositions. • Also performs case processing duties when court is not in session. • Provides service to the public and other individuals who have business with the court consistent with policies on confidentiality. • The position title above the entry level requires the performance of more responsible duties and more specialized out of court case processing duties. • Employees are appointed into this series at the entry level position title and are eligible for reclassification to the higher-level position title consistent with the specifications for the higher level position title. The position title reverts back to the entry level when there is a vacancy. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Sessions Clerk I - This is the entry level position title within this series. Employees at this level are expected to run sessions of court and to perform case processing duties when court is not in session. Sessions Clerk II - This is the second level position title within this series. Employees at this level are expected to provide assistance in the area of case management and to perform more advanced case processing duties when court is not in session. Duties: Sessions Clerk I Duties: • Regularly attends sessions of court for a major portion of the work day. While in court, assists the judge presiding over the session by • Calling the list • Presenting matters to the court • ensuring that the session is stenographically or electronically recorded. • Administering oaths and giving directions to the parties as necessary • Recording the judge's decisions • Drawing orders reflecting those decisions as directed by the judge. • Performing related duties, as necessary. • Performs courtroom duties alone or may supervise other employees depending on the needs of the session. • Receives, marks, and maintains custody of papers and exhibits offered at trial and ensures their security. • Maintains trial and hearing schedules and notifies interested parties. • Prepares trial lists and all required files. • forms, and exhibits in anticipation of court sessions. • Records and maintains accurate minutes of all orders, judgments, or directions of the court. • Receives training and assists advanced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of criminal complaints, warrant processing, extensive docketing, scheduling, and management reporting • Prepares, accepts, notates, and preserves files • Assists the public, litigants, and attorneys concerning court schedules or court functions, rules, or practices. • Ensures compliance with court orders regarding submission of documents subsequent to hearing • Distributes case files to the appropriate personnel for further processing; • Performs case processing functions within an office when court is not in session; • Performs the duties of a lower level series as required. Sessions Clerk II Additional Duties: • Provides assistance in the area of case management, including coordinating with judges concerning scheduling, size of calendars, creation of special calendars as needed, working out conflicts concerning dates and length of time required, coordinating continuances, and determining case readiness. • Assists as a supervisor of courtroom personnel, making assignments, reviewing calendars, and maintaining an awareness of session requirements through discussions with Judges and Judicial Case Managers, monitoring work activities and resolving problems, and coordinating the training of new courtroom personnel. • Regularly meets with court personnel and other individuals to discuss ways to improve the efficiencies of court sessions and related work within established guidelines and recommends improved methods and procedures to a supervisor. • Performs advanced case processing functions using MassCourts when court is not in session. • Performs special projects pertaining to cash flow management as required. • Performs the duties of the lower level within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Sessions Clerk. Sessions Clerk I Requirements: • Graduation from high school or its equivalent and a minimum of five years of experience in an office of a Clerk-Magistrate or a Register of Probate, including experience as a Courtroom Procedures Clerk, or an equivalent combination of education and experience. • Thorough knowledge of state statutes, court procedures and policies, legal documents and terminology, laws, and functions of the court. • Demonstrated knowledge of the rules, practices, and procedures pertaining to court sessions. • Demonstrated ability to navigate and recall court records and data from the MassCourts case management system. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • Excellent organizational skills. • Excellent communication skills, including the ability to perform work and communicate in a highly visible and public setting. • Ability to handle multiple issues simultaneously. • Ability to maintain accurate records of proceedings. • Ability to establish and maintain effective working relationships with others. • Ability to serve the public and others with business before the court in a courteous and professional manner. • Ability to perform case processing duties when court is not in session. Sessions Clerk II Additional Requirements: • A minimum of three years of experience as a Sessions Clerk I. • Thorough knowledge of the rules, practices, and procedures pertaining to all types of court sessions. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Excellent organizational skills, including the demonstrated ability to process a high volume of court papers in an organized and efficient manner. • Demonstrated working knowledge of case processing using MassCourts. • Ability to perform case processing duties when court is not in session. • Considerable knowledge of the procedures related to the processing of all types of cases and the ability to process those cases from beginning to end. • Demonstrated ability to identify problems and to develop creative solutions to those problems. • Demonstrated ability to exercise sound judgments. • Demonstrated ability to assign, supervise and review the work of subordinate employees. • Demonstrated ability to perform research and to prepare reports. Closing Date/Time: 2022-12-29
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Law Clerk - Land Court Department Pay Grade: 16 Starting Pay: $ 68,160.35 Departmental Mission Statement: The Land Court’s mission is to provide an accessible forum where specialized expertise is applied to resolve disputes involving the ownership, development, and use of real property throughout the Commonwealth. The judges and staff are committed to serving the public and the real estate and trial bars in a respectful, efficient manner by issuing decisions that are equitable and legally well-reasoned, and by providing readily available, reliable guidance to property owners and registries of deeds regarding registered land transactions. LAND COURT ORGANIZATIONAL PROFILE: Notes: This clerkship begins on August 28, 2023 - August 23, 2024 . This is a 1 year position. PLEASE NOTE: Applicants must upload a resume (in pdf format please) along witha writing sample, and transcript to their profile in the applicant tracking system. Please do NOT send references or letters of recommendation at this time to the Trial Court. Position Summary: The law clerk position is responsible for performing legal research and writing assignments to assist the Justices of the Land Court Department of the Massachusetts Trial Court, for a one year term with the possibility of a second year. The Land Court, located at 3 Pemberton Square, is a trial court of special jurisdiction, and provides an unparalleled opportunity for significant research and writing experience, observation of courtroom practice, and working closely with one or more justices for the duration of the clerkship. Land Court clerkships are particularly rewarding to those with interests in land use and real property law, and candidates who demonstrate such interests and experience are strongly encouraged to apply. Duties: Land use cases involving zoning and subdivision law comprise a substantial portion of the Land Court’s docket. The remainder of the Court’s docket includes cases involving title or boundary disputes, and other aspects of real property law. The Land Court’s jurisdiction extends to the entire Commonwealth. While the justices of the Land Court sit primarily in Boston, they also sit elsewhere in Massachusetts to conduct trials and motion sessions. Trials in the Land Court are without juries. Law clerks work closely with the justices on all aspects of the Court’s proceedings. Duties include attending and assisting with court sessions, performing legal research, preparing memoranda on cases and legal issues, and drafting decisions and orders. Topics of research include not only substantive questions of law, but also questions involving rules of civil procedure and evidentiary issues. Land Court law clerks emerge with a solid grounding in general civil courtroom practice. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Law Clerk: Juris Doctor degree from an accredited law school, as of the start of the clerkship. Excellent legal writing and communication skills. Excellent legal research and analytical skills, using both online and book resources. High professional and ethical standards. Proficiency in the use of personal computers, including word processing programs such as Microsoft Word, and legal research services such as Fastcase, Lexis, or Westlaw. Demonstrated ability to follow written and oral instructions. Demonstrated ability to manage, prioritize, and complete simultaneous assignments. Demonstrated ability to work well independently while maintaining productivity and demonstrating good judgment. Demonstrated ability to meet deadlines and otherwise complete assignments in a timely manner. Demonstrated ability to work well with others in a professional setting, including judges, managers, court staff, and other law clerks. Genuine commitment to serving the full term of the clerkship. Massachusetts residency is not required at the time of application, but law clerks must reside in Massachusetts at the commencement and throughout the duration of the clerkship. Additional preferred qualifications include: Membership in the Massachusetts Bar. Substantial legal research and writing experience, including prior experience as a judicial intern, volunteer, fellow or clerk for a state or federal court; or other legal experience in the fields of real estate and land use. Closing Date/Time: 2022-12-29
Sep 22, 2022
Full Time
Title: Law Clerk - Land Court Department Pay Grade: 16 Starting Pay: $ 68,160.35 Departmental Mission Statement: The Land Court’s mission is to provide an accessible forum where specialized expertise is applied to resolve disputes involving the ownership, development, and use of real property throughout the Commonwealth. The judges and staff are committed to serving the public and the real estate and trial bars in a respectful, efficient manner by issuing decisions that are equitable and legally well-reasoned, and by providing readily available, reliable guidance to property owners and registries of deeds regarding registered land transactions. LAND COURT ORGANIZATIONAL PROFILE: Notes: This clerkship begins on August 28, 2023 - August 23, 2024 . This is a 1 year position. PLEASE NOTE: Applicants must upload a resume (in pdf format please) along witha writing sample, and transcript to their profile in the applicant tracking system. Please do NOT send references or letters of recommendation at this time to the Trial Court. Position Summary: The law clerk position is responsible for performing legal research and writing assignments to assist the Justices of the Land Court Department of the Massachusetts Trial Court, for a one year term with the possibility of a second year. The Land Court, located at 3 Pemberton Square, is a trial court of special jurisdiction, and provides an unparalleled opportunity for significant research and writing experience, observation of courtroom practice, and working closely with one or more justices for the duration of the clerkship. Land Court clerkships are particularly rewarding to those with interests in land use and real property law, and candidates who demonstrate such interests and experience are strongly encouraged to apply. Duties: Land use cases involving zoning and subdivision law comprise a substantial portion of the Land Court’s docket. The remainder of the Court’s docket includes cases involving title or boundary disputes, and other aspects of real property law. The Land Court’s jurisdiction extends to the entire Commonwealth. While the justices of the Land Court sit primarily in Boston, they also sit elsewhere in Massachusetts to conduct trials and motion sessions. Trials in the Land Court are without juries. Law clerks work closely with the justices on all aspects of the Court’s proceedings. Duties include attending and assisting with court sessions, performing legal research, preparing memoranda on cases and legal issues, and drafting decisions and orders. Topics of research include not only substantive questions of law, but also questions involving rules of civil procedure and evidentiary issues. Land Court law clerks emerge with a solid grounding in general civil courtroom practice. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Law Clerk: Juris Doctor degree from an accredited law school, as of the start of the clerkship. Excellent legal writing and communication skills. Excellent legal research and analytical skills, using both online and book resources. High professional and ethical standards. Proficiency in the use of personal computers, including word processing programs such as Microsoft Word, and legal research services such as Fastcase, Lexis, or Westlaw. Demonstrated ability to follow written and oral instructions. Demonstrated ability to manage, prioritize, and complete simultaneous assignments. Demonstrated ability to work well independently while maintaining productivity and demonstrating good judgment. Demonstrated ability to meet deadlines and otherwise complete assignments in a timely manner. Demonstrated ability to work well with others in a professional setting, including judges, managers, court staff, and other law clerks. Genuine commitment to serving the full term of the clerkship. Massachusetts residency is not required at the time of application, but law clerks must reside in Massachusetts at the commencement and throughout the duration of the clerkship. Additional preferred qualifications include: Membership in the Massachusetts Bar. Substantial legal research and writing experience, including prior experience as a judicial intern, volunteer, fellow or clerk for a state or federal court; or other legal experience in the fields of real estate and land use. Closing Date/Time: 2022-12-29
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Graphic Design & Video Editor Pay Grade: Grade 18 Starting Pay: $80,071.49 Departmental Mission Statement: The Executive Office of the Trial Court is led by the Chief Justice of the Trial Court and the Court Administrator and oversees judicial and court operations, including the Office of Court Management. The Executive Office works collaboratively with the seven Trial Court Departments and Commissioners of Probation and Jury to develop and implement policies and initiatives that promote an environment of continuous improvement and ensure the most effective use of resources to allow the delivery of quality justice. The Executive Office also oversees the development and implementation of strategic planning for the Trial Court. Notes: Hybrid reporting may be possible. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Please read the following instructions carefully before starting the Trial Court online application process. Applications that do not comply with the following, may be screened out. Portfolio Sample: Applicants shall submit a portfolio sample of their graphic design and/or video work. Applicants must submit a portfolio sample via email to the following address: webrequests@jud.state.ma.us . The sample must be submitted by email only (regular mail, fax or walk-ins will not be accepted) and needs to be sent by 11:55p.m. on the date that the application closes (Monday, October 3, 2022). Position Summary: Working within the Executive Office of the Trial Court, the Graphic Design and Video Editor helps coordinate visual elements related to the programs, initiatives, and communications within the Judicial Branch. The Graphic Design and Video Editor assists in the continuous improvement of the operation and efficiency of Trial Court communication by promoting the Trial Court brand and working to inform the public about the Trial Court’s mission, services, and initiatives through design. The Graphic Design and Video Editor also partners with court officials to ensure that websites, reports, courthouse signage and other visual cues are regularly updated using visual content consistent with Trial Court branding efforts. An ability to exercise independent judgment and initiative is essential. Supervision Received: Receives general direction and supervision from the Senior Web Manager or their designee. Duties: Design visual content for print, web, and digital applications that is on-brand, reinforces the status and reputation of the Trial Court, and is appropriate for our various audiences; Design and layout of materials for internal communications and engagement with court leaders; Design and layout of essential branded business materials (e.g. reports, presentations, signage, web graphics); Develop branded templates and materials for stakeholders to use in their development of reports, presentations and documents; Provide guidance and answer questions related to the Trial Court brand and Branding Guidelines; Create images, icons, infographics and presentation materials to simplify communication of complex concepts and data; Edit video clips for use on websites, in presentations, and on social media platforms; Create short videos to highlight, recap, inform, and promote various endeavors, services, and events; Provide technical support for design and video-related efforts; Optimize graphics and video content for social media platforms, intranet, and public website; Contribute knowledge of color, composition, typography, digital design, and production management; Maintain organized content files, and help to organize and archive existing video and graphics files; Provide alternative formats, including closed captioning and/or transcripts for video, for audiences with disabilities; Manage timelines and prioritize workload; Assist web team members in building and editing web content for web projects when design workload allows; Assist the Office of Language Access in developing multilingual visual content; Assist the Communications Team in developing and executing communications plans; and Performs other duties and responsibilities, as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values Communicates and demonstrates the ethics and values of the Trial Court. Mission and Vision Understands, upholds, and communicates the stated Trial Court organizational mission and vision. Communication Ensures clear, informative, and transparent communications to the court community, external partners, and the general public. Demonstrates strong writing and design skills. Project Management Demonstrates ability to manage multiple priorities and effectively lead projects through concept development, implementation, and assessment with diverse constituencies. Customer Service Demonstrates high level of interest and responsiveness to internal and external stakeholders. Problem Solving Accurately assesses web administration issues and recommends and facilitates appropriate solutions. Collaboration Demonstrates an outstanding ability to facilitate issue resolution and to create a team environment focused on shared goals. Commitment to Diversity Promotes a website environment of cross-cultural awareness, respect, and support; sensitively addresses issues of diversity in race, ethnicity, culture, and economic status. Demonstrates an understanding of website accessibility challenges and exhibits a skill set that addresses these accessibility needs. Continuous Learning Demonstrates an active commitment to continuous improvement through professional development. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Graphic Design and Video Editor: Education, Skills, and Experience: A Bachelor’s degree in communications, marketing, graphic design, or related field, and (3) three years of work experience, or an equivalent combination of education and experience; Strong visual communications skills, including the ability to communicate complex concepts and data through images; Familiarity with design principles, best practices, and accessibility for graphics and video content; Demonstrated verbal and written communication skills; Thorough knowledge of Adobe Creative Suite (mainly InDesign, illustrator, Photoshop, Acrobat Pro, and Premiere), Microsoft Office, video creation and editing applications, video hosting platforms (such as Vimeo and YouTube), and email communications platforms (Constant Contact, etc.); Familiarity with creating graphics and video content for social media platforms (YouTube, Facebook, Twitter, Instagram); Comfortable with technology; technically proficient with the ability to troubleshoot and problem solve; Ability to work independently, as well as collaboratively with colleagues; Excellent organizational skills, including the ability to manage multiple tasks and projects simultaneously, while meeting deadlines; Flexibility and creativity working with new issues, topics, and approaches; Experience with Content Management Systems (CMS) is preferred; Experience with data visualization and project management tools is a plus. Closing Date/Time: 2022-12-29
Sep 21, 2022
Full Time
Title: Graphic Design & Video Editor Pay Grade: Grade 18 Starting Pay: $80,071.49 Departmental Mission Statement: The Executive Office of the Trial Court is led by the Chief Justice of the Trial Court and the Court Administrator and oversees judicial and court operations, including the Office of Court Management. The Executive Office works collaboratively with the seven Trial Court Departments and Commissioners of Probation and Jury to develop and implement policies and initiatives that promote an environment of continuous improvement and ensure the most effective use of resources to allow the delivery of quality justice. The Executive Office also oversees the development and implementation of strategic planning for the Trial Court. Notes: Hybrid reporting may be possible. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Please read the following instructions carefully before starting the Trial Court online application process. Applications that do not comply with the following, may be screened out. Portfolio Sample: Applicants shall submit a portfolio sample of their graphic design and/or video work. Applicants must submit a portfolio sample via email to the following address: webrequests@jud.state.ma.us . The sample must be submitted by email only (regular mail, fax or walk-ins will not be accepted) and needs to be sent by 11:55p.m. on the date that the application closes (Monday, October 3, 2022). Position Summary: Working within the Executive Office of the Trial Court, the Graphic Design and Video Editor helps coordinate visual elements related to the programs, initiatives, and communications within the Judicial Branch. The Graphic Design and Video Editor assists in the continuous improvement of the operation and efficiency of Trial Court communication by promoting the Trial Court brand and working to inform the public about the Trial Court’s mission, services, and initiatives through design. The Graphic Design and Video Editor also partners with court officials to ensure that websites, reports, courthouse signage and other visual cues are regularly updated using visual content consistent with Trial Court branding efforts. An ability to exercise independent judgment and initiative is essential. Supervision Received: Receives general direction and supervision from the Senior Web Manager or their designee. Duties: Design visual content for print, web, and digital applications that is on-brand, reinforces the status and reputation of the Trial Court, and is appropriate for our various audiences; Design and layout of materials for internal communications and engagement with court leaders; Design and layout of essential branded business materials (e.g. reports, presentations, signage, web graphics); Develop branded templates and materials for stakeholders to use in their development of reports, presentations and documents; Provide guidance and answer questions related to the Trial Court brand and Branding Guidelines; Create images, icons, infographics and presentation materials to simplify communication of complex concepts and data; Edit video clips for use on websites, in presentations, and on social media platforms; Create short videos to highlight, recap, inform, and promote various endeavors, services, and events; Provide technical support for design and video-related efforts; Optimize graphics and video content for social media platforms, intranet, and public website; Contribute knowledge of color, composition, typography, digital design, and production management; Maintain organized content files, and help to organize and archive existing video and graphics files; Provide alternative formats, including closed captioning and/or transcripts for video, for audiences with disabilities; Manage timelines and prioritize workload; Assist web team members in building and editing web content for web projects when design workload allows; Assist the Office of Language Access in developing multilingual visual content; Assist the Communications Team in developing and executing communications plans; and Performs other duties and responsibilities, as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values Communicates and demonstrates the ethics and values of the Trial Court. Mission and Vision Understands, upholds, and communicates the stated Trial Court organizational mission and vision. Communication Ensures clear, informative, and transparent communications to the court community, external partners, and the general public. Demonstrates strong writing and design skills. Project Management Demonstrates ability to manage multiple priorities and effectively lead projects through concept development, implementation, and assessment with diverse constituencies. Customer Service Demonstrates high level of interest and responsiveness to internal and external stakeholders. Problem Solving Accurately assesses web administration issues and recommends and facilitates appropriate solutions. Collaboration Demonstrates an outstanding ability to facilitate issue resolution and to create a team environment focused on shared goals. Commitment to Diversity Promotes a website environment of cross-cultural awareness, respect, and support; sensitively addresses issues of diversity in race, ethnicity, culture, and economic status. Demonstrates an understanding of website accessibility challenges and exhibits a skill set that addresses these accessibility needs. Continuous Learning Demonstrates an active commitment to continuous improvement through professional development. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Graphic Design and Video Editor: Education, Skills, and Experience: A Bachelor’s degree in communications, marketing, graphic design, or related field, and (3) three years of work experience, or an equivalent combination of education and experience; Strong visual communications skills, including the ability to communicate complex concepts and data through images; Familiarity with design principles, best practices, and accessibility for graphics and video content; Demonstrated verbal and written communication skills; Thorough knowledge of Adobe Creative Suite (mainly InDesign, illustrator, Photoshop, Acrobat Pro, and Premiere), Microsoft Office, video creation and editing applications, video hosting platforms (such as Vimeo and YouTube), and email communications platforms (Constant Contact, etc.); Familiarity with creating graphics and video content for social media platforms (YouTube, Facebook, Twitter, Instagram); Comfortable with technology; technically proficient with the ability to troubleshoot and problem solve; Ability to work independently, as well as collaboratively with colleagues; Excellent organizational skills, including the ability to manage multiple tasks and projects simultaneously, while meeting deadlines; Flexibility and creativity working with new issues, topics, and approaches; Experience with Content Management Systems (CMS) is preferred; Experience with data visualization and project management tools is a plus. Closing Date/Time: 2022-12-29
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Digital Content Specialist Pay Grade: Grade 18 Starting Pay: $80,071.49 Departmental Mission Statement: The Executive Office of the Trial Court is led by the Chief Justice of the Trial Court and the Court Administrator and oversees judicial and court operations, including the Office of Court Management. The Executive Office works collaboratively with the seven Trial Court Departments and Commissioners of Probation and Jury to develop and implement policies and initiatives that promote an environment of continuous improvement and ensure the most effective use of resources to allow the delivery of quality justice. The Executive Office also oversees the development and implementation of strategic planning for the Trial Court. Notes: Hybrid reporting may be possible. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Familiarity with Google Analytics, Microsoft Office, web survey tools, social media platforms, Adobe Creative Suite, and blogging and email campaign software is preferred Position Summary: Working within the Executive Office of the Trial Court, the Digital Communications Specialist helps coordinate all activities related to the development and ongoing operation of the Judicial Branch websites, as well as supporting the posting and editing of content for the Judiciary websites. The Digital Communications Specialist assists in the continuous improvement of the operation and efficiency of Trial Court communication by helping to inform the public about the Trial Court’s mission, services, and initiatives. The Digital Communications Specialist also partners with court officials to ensure that the websites are regularly updated with accurate content, and that employees are regularly updated on key initiatives, developments, and strategic plans. An ability to exercise independent judgment and initiative is essential. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/executive-office-of-the-trial-court Supervision Received: Receives general direction and supervision from the Digital Content Manager. Duties: Manages and edits the Judicial Branch web pages, intranet (Courtyard) and internet (Mass.gov), including all regular website changes, configurations, and updates; Updates and coordinates website content in collaboration with department designees, creative and technical teams, and subject matter experts across the court; Interacts with all levels of court staff and officials, including judges, on matters of content to support the strategic interests of the Judicial Branch and provide information to the public; Works with the Senior Web Manager, Senior Communications Manager and the Supreme Judicial Court’s Public Information Office to advance strategies for social media policy and outreach; Verifies that web content meets standards for design, appropriateness, visibility, and accuracy and provides a consistent look and feel throughout Court websites; Analyzes, identifies, and corrects issues and problems occurring on the websites; Helps research various web tools and information on web design and site improvement to ensure regular site upgrades; Participates in multiple projects as they pertain to the websites and communicates and works with court staff to achieve project goals; Collaborates with the Executive Office of Technology Services and Security (EOTSS) staff in order to manage ongoing work related to mass.gov, share information, cooperate on joint initiatives and push for improvements that will serve the Judicial Branch’s goals and objectives; Tracks and reports on website metrics and feedback to determine and measure impact and effectiveness of web content; Creates project plans that allow detailed tracking of progress toward goals and objectives. Writes technical how-to documentation for intranet (Courtyard) and internet (Mass.gov); Conduct trainings for intranet site authors; Proofs content for websites, newsletters, and email communications Performs other duties and responsibilities, as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values Communicates and demonstrates the ethics and values of the Trial Court. Mission and Vision Understands, upholds, and communicates the stated Trial Court organizational mission and vision. Communication Ensures clear, informative and transparent communications to the court community, external partners, and the general public. Demonstrates strong writing and design skills. Project Management Demonstrates ability to manage multiple priorities and effectively lead projects through concept development, implementation, and assessment with diverse constituencies. Customer Service Demonstrates high level of interest and responsiveness to internal and external stakeholders. Problem Solving Accurately assesses web administration issues and recommends and facilitates appropriate solutions. Collaboration Demonstrates an outstanding ability to facilitate issue resolution and to create a team environment focused on shared goals. Commitment to Diversity Promotes a website environment of cross-cultural awareness, respect, and support; sensitively addresses issues of diversity in race, ethnicity, culture and economic status. Demonstrates an understanding of website accessibility challenges and exhibits a skill set that addresses these accessibility needs. Continuous Learning Demonstrates an active commitment to continuous improvement through professional development. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Digital Communications Specialist: Education, Skills, and Experience: Bachelor’s degree from an accredited college or university and three (3) years of communications, digital content strategy and management experience for a large organization, or an equivalent combination of education and experience; Demonstrated writing, editing, verbal, interpersonal, organizational, and analytical skills; Experience with using content management systems (CMS) Experience preparing technical documentation for websites; Experience developing content in multiple formats using multiple forms of communication including social media, web, and other online content platforms; Proven ability to work effectively with cross-departmental teams; and ability to work under pressure and handle sensitive issues Experience using analytics to determine the impact and effectiveness of web communication to inform strategy; Strong organizational and project management skills; Familiarity with Google Analytics, Microsoft Office, web survey tools, social media platforms, Adobe Creative Suite, and blogging and email campaign software is preferred; Knowledge of the organization of the Massachusetts Trial Court is a plus. Closing Date/Time: 2022-12-29
Sep 21, 2022
Full Time
Title: Digital Content Specialist Pay Grade: Grade 18 Starting Pay: $80,071.49 Departmental Mission Statement: The Executive Office of the Trial Court is led by the Chief Justice of the Trial Court and the Court Administrator and oversees judicial and court operations, including the Office of Court Management. The Executive Office works collaboratively with the seven Trial Court Departments and Commissioners of Probation and Jury to develop and implement policies and initiatives that promote an environment of continuous improvement and ensure the most effective use of resources to allow the delivery of quality justice. The Executive Office also oversees the development and implementation of strategic planning for the Trial Court. Notes: Hybrid reporting may be possible. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Familiarity with Google Analytics, Microsoft Office, web survey tools, social media platforms, Adobe Creative Suite, and blogging and email campaign software is preferred Position Summary: Working within the Executive Office of the Trial Court, the Digital Communications Specialist helps coordinate all activities related to the development and ongoing operation of the Judicial Branch websites, as well as supporting the posting and editing of content for the Judiciary websites. The Digital Communications Specialist assists in the continuous improvement of the operation and efficiency of Trial Court communication by helping to inform the public about the Trial Court’s mission, services, and initiatives. The Digital Communications Specialist also partners with court officials to ensure that the websites are regularly updated with accurate content, and that employees are regularly updated on key initiatives, developments, and strategic plans. An ability to exercise independent judgment and initiative is essential. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/executive-office-of-the-trial-court Supervision Received: Receives general direction and supervision from the Digital Content Manager. Duties: Manages and edits the Judicial Branch web pages, intranet (Courtyard) and internet (Mass.gov), including all regular website changes, configurations, and updates; Updates and coordinates website content in collaboration with department designees, creative and technical teams, and subject matter experts across the court; Interacts with all levels of court staff and officials, including judges, on matters of content to support the strategic interests of the Judicial Branch and provide information to the public; Works with the Senior Web Manager, Senior Communications Manager and the Supreme Judicial Court’s Public Information Office to advance strategies for social media policy and outreach; Verifies that web content meets standards for design, appropriateness, visibility, and accuracy and provides a consistent look and feel throughout Court websites; Analyzes, identifies, and corrects issues and problems occurring on the websites; Helps research various web tools and information on web design and site improvement to ensure regular site upgrades; Participates in multiple projects as they pertain to the websites and communicates and works with court staff to achieve project goals; Collaborates with the Executive Office of Technology Services and Security (EOTSS) staff in order to manage ongoing work related to mass.gov, share information, cooperate on joint initiatives and push for improvements that will serve the Judicial Branch’s goals and objectives; Tracks and reports on website metrics and feedback to determine and measure impact and effectiveness of web content; Creates project plans that allow detailed tracking of progress toward goals and objectives. Writes technical how-to documentation for intranet (Courtyard) and internet (Mass.gov); Conduct trainings for intranet site authors; Proofs content for websites, newsletters, and email communications Performs other duties and responsibilities, as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values Communicates and demonstrates the ethics and values of the Trial Court. Mission and Vision Understands, upholds, and communicates the stated Trial Court organizational mission and vision. Communication Ensures clear, informative and transparent communications to the court community, external partners, and the general public. Demonstrates strong writing and design skills. Project Management Demonstrates ability to manage multiple priorities and effectively lead projects through concept development, implementation, and assessment with diverse constituencies. Customer Service Demonstrates high level of interest and responsiveness to internal and external stakeholders. Problem Solving Accurately assesses web administration issues and recommends and facilitates appropriate solutions. Collaboration Demonstrates an outstanding ability to facilitate issue resolution and to create a team environment focused on shared goals. Commitment to Diversity Promotes a website environment of cross-cultural awareness, respect, and support; sensitively addresses issues of diversity in race, ethnicity, culture and economic status. Demonstrates an understanding of website accessibility challenges and exhibits a skill set that addresses these accessibility needs. Continuous Learning Demonstrates an active commitment to continuous improvement through professional development. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Digital Communications Specialist: Education, Skills, and Experience: Bachelor’s degree from an accredited college or university and three (3) years of communications, digital content strategy and management experience for a large organization, or an equivalent combination of education and experience; Demonstrated writing, editing, verbal, interpersonal, organizational, and analytical skills; Experience with using content management systems (CMS) Experience preparing technical documentation for websites; Experience developing content in multiple formats using multiple forms of communication including social media, web, and other online content platforms; Proven ability to work effectively with cross-departmental teams; and ability to work under pressure and handle sensitive issues Experience using analytics to determine the impact and effectiveness of web communication to inform strategy; Strong organizational and project management skills; Familiarity with Google Analytics, Microsoft Office, web survey tools, social media platforms, Adobe Creative Suite, and blogging and email campaign software is preferred; Knowledge of the organization of the Massachusetts Trial Court is a plus. Closing Date/Time: 2022-12-29
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Deputy Chief Information Officer of Service Delivery Pay Grade: Senior Management 2 Starting Pay :Compensationcommensurate with experience. Departmental Mission Statement : The Judicial Information Services (JISD) department is charged with the implementation, maintenance, update and training of technology systems in support of the Office of Court Management and all Judicial Departments, including the Probation Department. This includes network and servers connecting all judicial locations, computer hardware and peripherals, the myriad of software necessary to maintain the judicial programs, and the voice telecommunications services ranging from current phone systems to the use of newly installed video conferencing equipment. JIS is also charged with the production, deployment, training and maintenance of MassCourts (the web-based Trial Court Case Management System - CMS). ORGANIZATIONAL PROFILE: Notes: This position is designated as Management and is covered by the Personnel Policies and Procedures Manual. Compensationcommensurate with experience. You must upload a resume to your profile to be considered for this position, in addition to completing all the application steps. First consideration will be given to those applicants that apply within the first 14 days. Position Summary: The Massachusetts Judiciary seeking an energetic individual to help reshape IT service delivery in support of the digital transformation of the courts that is currently in progress. The Deputy Chief Information Officer for Service Delivery (DCIO for SD) will be a critical member of the IT leadership team, ensuring services are meeting the needs of the community and that court users have the tools required to support the delivery of justice. The successful candidate is expected to possess a passion for improving efficiency and reliability while also maintaining an excellent relationship with end-users and stakeholders to understand current and future needs. The role will also be responsible for monitoring and tracking KPI’s related to service delivery to identify customer issues and to work collaboratively with IT peers to identify and resolve reoccurring problems in the best interest of the community. Supervision Received: The Deputy Chief Information Officer for Service Delivery reports to the First Deputy Chief Information Officer and receives general direction in performing duties in accordance with established guidelines. Duties: Strategy and Planning • Participates actively on the JISD Leadership Team in support of overall department success; • Sets annual team goals and objectives in support of department goals. • Directs the audio/visual, support, desktop engineering, asset management, and communication functions; • Oversees and champions the implementation, management, and use of service management best practices, processes, and principles in support of the courts; • Directs and/or engages in the development of policies, standards and guidelines that drive the selection, development, implementation, and use of technology; • Builds, publishes, and is accountable for the utilization of the service catalog; • Researches current and new industry trends, technologies, and practices to ensure the continued optimization of our resources; • Identifies opportunities for improvements, expansion, and/or reduction of services to meet the changing needs of the Judiciary. • Directs the implementation of new ServiceNow instance across the entire JISD organization, including working closely with the Manager of IT Support to define incident and request processes as well as partnering with Fiscal on procurement activities. • Supports and follows project management practices set by the PMO; • Partners with CIO and PMO in the sizing exercises, providing best estimates based on information known at that time; Operations • Directs end-user communication related to incident, change, and problem management; • Ensures service level objectives and key performance indicators (KPIs) are established and achieved, resulting in interactions which are customer focused, seamless and delivered with high quality. • Provides the support team assistance in resolving difficult or sensitive issues; • Understands business priorities, rationalizes demand and communicates priorities to ensure service desk resources are working on the highest value activities; • Creates an environment that supports customer self-service and automation of routine service requests; • Fosters continuous service delivery optimization and improvement; • Identifies resources and sourcing of service management operations support; • Co-Chairs the IT Affinity Group, sharing and learning with community members topics of interest; • Develops and maintains strong working relationships with vendors to leverage expertise, understand future developments, and to expand capabilities and capacity; • Works with the Chief Information Security Officer (CISO) to ensure mitigation of security vulnerabilities and risks across managed systems, applications, and services; • Develops and drives a team that fosters innovation, flexible teaming, and knowledge sharing; and • Creates and maintains documentation as to services, processes, security, and compliance configurations. Team Development • Hires, supervises, develops, evaluates, mentors and coaches staff; • Leads and mentors team members; provides direction through development plans and performance evaluations, monitors workload, project workloads and responsibilities in support of the vision, goals, and standards of behavior; • Models good partnering within JISD through proactive outreach and information sharing with other teams and the promotion of cross teamwork; and • Supports the continued evolution of the whole department through active participation in JISD and Trial Court wide events. Budgetary • Manage team budgets and forecast appropriately; • Assists in the develop of five-year capital investment and staff resource plan; and • Perform other related duties and participate in special projects as assigned. Job Competencies: All applicants must be able, through the interview process, to prove efficiency in the following areas: Ethics and Values: Communicates and demonstrates the ethics and values of the Judicial Branch. Mission: Understands, upholds, and communicates the Judicial Branch and Information Services missions. Applied Knowledge: Understands information services operations, specialized tools, applications, and software, with some understanding of the various court departments and divisions Continuous Learning: Demonstrates a commitment to continuously improve their knowledge of fast-changing computer programs, hardware and software through professional development. Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varies racial, ethnic, economic and cultural backgrounds. Customer Service: Conducts oneself in a courteous and professional manner when assisting all employees of the Judiciary, regardless of their position in the Judiciary. Collaboration: Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals. Problem Solving: Accurately assesses workplace problems in JISD and recommends and facilitates appropriate solutions. Minimum Requirements: A Bachelor’s Degree (preferably in Information Systems or similar) and 7 years of experience as an information technology professional; or and equivalent combination of education and experience; Professional work experience should include (4) four years in IT management roles in one or more of the following areas: managing technology services, service management processes, business process design and continuous improvement efforts, delivering and/or managing customer services for IT support Master's Degree in Public Administration, Business Administration, or Information Technology or similar program from an accredited college or university is preferred. ITIL, ITSM, or Six Sigma certification preferred Excellent collaboration skills and a strong commitment to transparency, openness, and continuous improvement . Ability to adapt to a fast-moving technology landscape and keep pace with the latest thinking and new technologies. Demonstrable ability to formulate a high-level strategy, then convert it into a tactical plan and execute on that plan. Proven expertise and overall responsibility in customer service and contact center services, performance and change management. Proven experience as a business-focused and credible technology leader . Strong management skills, including demonstrated ability to build a team and develop individual staff . Strong client facing/customer service skills and passion for delivering positive experiences. Understanding of how to develop and maintain operational budgets. Strong consulting skills; experience influencing decision-makers with data-driven recommendations. Strong interpersonal skills and the ability to work professionally with persons at all levels, including judges and other government officials, and to maintain effective working relationships. Experience supervising and working with vendors within an IT environment . Demonstrated experience in leading process improvement and organization change initiatives . Excellent presentation, time management, and collaborating skills. Motivated, goal oriented, persistent and a skilled negotiator. High level of initiative and work well in a team environment. Manages to deadlines and successfully navigates workplace pressures. Plans and carries out responsibilities with minimal direction. Ability to communicate technical information to non-technical people effectively. Ability to organize, direct and coordinate administrative activities, operational programs and staff. Ability to evaluate staff performance against job requirements and to formulate effective staff development plans. Ability to travel to court locations throughout the Commonwealth. Closing Date/Time: 2022-12-29
Sep 13, 2022
Full Time
Title: Deputy Chief Information Officer of Service Delivery Pay Grade: Senior Management 2 Starting Pay :Compensationcommensurate with experience. Departmental Mission Statement : The Judicial Information Services (JISD) department is charged with the implementation, maintenance, update and training of technology systems in support of the Office of Court Management and all Judicial Departments, including the Probation Department. This includes network and servers connecting all judicial locations, computer hardware and peripherals, the myriad of software necessary to maintain the judicial programs, and the voice telecommunications services ranging from current phone systems to the use of newly installed video conferencing equipment. JIS is also charged with the production, deployment, training and maintenance of MassCourts (the web-based Trial Court Case Management System - CMS). ORGANIZATIONAL PROFILE: Notes: This position is designated as Management and is covered by the Personnel Policies and Procedures Manual. Compensationcommensurate with experience. You must upload a resume to your profile to be considered for this position, in addition to completing all the application steps. First consideration will be given to those applicants that apply within the first 14 days. Position Summary: The Massachusetts Judiciary seeking an energetic individual to help reshape IT service delivery in support of the digital transformation of the courts that is currently in progress. The Deputy Chief Information Officer for Service Delivery (DCIO for SD) will be a critical member of the IT leadership team, ensuring services are meeting the needs of the community and that court users have the tools required to support the delivery of justice. The successful candidate is expected to possess a passion for improving efficiency and reliability while also maintaining an excellent relationship with end-users and stakeholders to understand current and future needs. The role will also be responsible for monitoring and tracking KPI’s related to service delivery to identify customer issues and to work collaboratively with IT peers to identify and resolve reoccurring problems in the best interest of the community. Supervision Received: The Deputy Chief Information Officer for Service Delivery reports to the First Deputy Chief Information Officer and receives general direction in performing duties in accordance with established guidelines. Duties: Strategy and Planning • Participates actively on the JISD Leadership Team in support of overall department success; • Sets annual team goals and objectives in support of department goals. • Directs the audio/visual, support, desktop engineering, asset management, and communication functions; • Oversees and champions the implementation, management, and use of service management best practices, processes, and principles in support of the courts; • Directs and/or engages in the development of policies, standards and guidelines that drive the selection, development, implementation, and use of technology; • Builds, publishes, and is accountable for the utilization of the service catalog; • Researches current and new industry trends, technologies, and practices to ensure the continued optimization of our resources; • Identifies opportunities for improvements, expansion, and/or reduction of services to meet the changing needs of the Judiciary. • Directs the implementation of new ServiceNow instance across the entire JISD organization, including working closely with the Manager of IT Support to define incident and request processes as well as partnering with Fiscal on procurement activities. • Supports and follows project management practices set by the PMO; • Partners with CIO and PMO in the sizing exercises, providing best estimates based on information known at that time; Operations • Directs end-user communication related to incident, change, and problem management; • Ensures service level objectives and key performance indicators (KPIs) are established and achieved, resulting in interactions which are customer focused, seamless and delivered with high quality. • Provides the support team assistance in resolving difficult or sensitive issues; • Understands business priorities, rationalizes demand and communicates priorities to ensure service desk resources are working on the highest value activities; • Creates an environment that supports customer self-service and automation of routine service requests; • Fosters continuous service delivery optimization and improvement; • Identifies resources and sourcing of service management operations support; • Co-Chairs the IT Affinity Group, sharing and learning with community members topics of interest; • Develops and maintains strong working relationships with vendors to leverage expertise, understand future developments, and to expand capabilities and capacity; • Works with the Chief Information Security Officer (CISO) to ensure mitigation of security vulnerabilities and risks across managed systems, applications, and services; • Develops and drives a team that fosters innovation, flexible teaming, and knowledge sharing; and • Creates and maintains documentation as to services, processes, security, and compliance configurations. Team Development • Hires, supervises, develops, evaluates, mentors and coaches staff; • Leads and mentors team members; provides direction through development plans and performance evaluations, monitors workload, project workloads and responsibilities in support of the vision, goals, and standards of behavior; • Models good partnering within JISD through proactive outreach and information sharing with other teams and the promotion of cross teamwork; and • Supports the continued evolution of the whole department through active participation in JISD and Trial Court wide events. Budgetary • Manage team budgets and forecast appropriately; • Assists in the develop of five-year capital investment and staff resource plan; and • Perform other related duties and participate in special projects as assigned. Job Competencies: All applicants must be able, through the interview process, to prove efficiency in the following areas: Ethics and Values: Communicates and demonstrates the ethics and values of the Judicial Branch. Mission: Understands, upholds, and communicates the Judicial Branch and Information Services missions. Applied Knowledge: Understands information services operations, specialized tools, applications, and software, with some understanding of the various court departments and divisions Continuous Learning: Demonstrates a commitment to continuously improve their knowledge of fast-changing computer programs, hardware and software through professional development. Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varies racial, ethnic, economic and cultural backgrounds. Customer Service: Conducts oneself in a courteous and professional manner when assisting all employees of the Judiciary, regardless of their position in the Judiciary. Collaboration: Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals. Problem Solving: Accurately assesses workplace problems in JISD and recommends and facilitates appropriate solutions. Minimum Requirements: A Bachelor’s Degree (preferably in Information Systems or similar) and 7 years of experience as an information technology professional; or and equivalent combination of education and experience; Professional work experience should include (4) four years in IT management roles in one or more of the following areas: managing technology services, service management processes, business process design and continuous improvement efforts, delivering and/or managing customer services for IT support Master's Degree in Public Administration, Business Administration, or Information Technology or similar program from an accredited college or university is preferred. ITIL, ITSM, or Six Sigma certification preferred Excellent collaboration skills and a strong commitment to transparency, openness, and continuous improvement . Ability to adapt to a fast-moving technology landscape and keep pace with the latest thinking and new technologies. Demonstrable ability to formulate a high-level strategy, then convert it into a tactical plan and execute on that plan. Proven expertise and overall responsibility in customer service and contact center services, performance and change management. Proven experience as a business-focused and credible technology leader . Strong management skills, including demonstrated ability to build a team and develop individual staff . Strong client facing/customer service skills and passion for delivering positive experiences. Understanding of how to develop and maintain operational budgets. Strong consulting skills; experience influencing decision-makers with data-driven recommendations. Strong interpersonal skills and the ability to work professionally with persons at all levels, including judges and other government officials, and to maintain effective working relationships. Experience supervising and working with vendors within an IT environment . Demonstrated experience in leading process improvement and organization change initiatives . Excellent presentation, time management, and collaborating skills. Motivated, goal oriented, persistent and a skilled negotiator. High level of initiative and work well in a team environment. Manages to deadlines and successfully navigates workplace pressures. Plans and carries out responsibilities with minimal direction. Ability to communicate technical information to non-technical people effectively. Ability to organize, direct and coordinate administrative activities, operational programs and staff. Ability to evaluate staff performance against job requirements and to formulate effective staff development plans. Ability to travel to court locations throughout the Commonwealth. Closing Date/Time: 2022-12-29
