Massachusetts Trial Court

Title: Clerk of Court - Massachusetts Appeals Court Starting Pay: $179,336.54 - The salary is established by G.L. c. 211A, § 6. Departmental Mission Statement: MISSION STATEMENT OF THE MASSACHUSETTS APPEALS COURT The Appeals Court is committed to providing justice under the law by rendering thoughtful, well- reasoned appellate decisions in a timely and efficient manner and treating all those who come before the court fairly and impartially. MISSION STATEMENT OF THE APPEALS COURT CLERK'S OFFICE The Clerk's Office serves as the hub of the court's business and channels the flow of appeals to the court for resolution. As the administrative arm of the court, the Clerk's Office strives to promote and implement policies and procedures that support the court's mission to deliver justice in a fair, timely and efficient manner to individuals in each appeal. The Clerk's Office staff renders prompt and courteous service to the members of the Bar, the public, government agencies, Appeals Court judges and staff and the Commonwealth's trial courts and the Supreme Judicial Court. ORGANIZATIONAL PROFILE http://www.mass.gov/courts/appealscourt/about-the-court.html Notes: This position is posted, open until filled, preference to those that apply in the first 14 days. Position Summary: The Clerk of Court is the Chief Operating Officer for the Clerk's Office of the Massachusetts Appeals Court under G.L. c. 211A, §. 6. The Clerk reports to the Chief Justice of the Appeals Court. The Clerk is responsible for the development and implementation of court and office procedures to ensure accuracy and efficiency in the handling of court business consistent with the Massachusetts General Laws and Massachusetts Rules of Court, and in the performance and professional development of office personnel. The Clerk has direct daily supervision of the Assistant Clerks, including the First Assistant Clerk, and all office personnel. The Clerk must be able to respectfully and thoughtfully hire and manage personnel from diverse backgrounds. This supervision includes but is not limited to: ensuring the timely and accurate docketing of all filings and their proper routing to and from judicial chambers; the courteous, timely, and effective assistance of the public; assisting the Justices in the hiring, training, and professional development of the First Assistant Clerk, additional Assistant Clerks, and other office personnel; and the maintenance and improvement of case processing and case management procedures. The Clerk may also be called upon to perform all the duties and comply with all the position requirements of the Assistant Clerks of the Appeals Court, including that of the First Assistant Clerk, which include reviewing motions and petitions and recommending action on behalf of the court, assisting members of the public, and participating in court committees and public educational programs. Essential Duties and Responsibilities: Conduct and oversee the business of the Appeals Court Clerk's Office, including case management, court sessions, court calendars and sittings, records maintenance, statistical reporting, and opinion publication and circulation. Specifically: • Develop office objectives in furtherance of the Appeals Court's mission. • Plan, direct, and coordinate the operational activities of the Clerk's Office. • Oversee the office personnel's performance of all associated duties to ensure the timely processing and disposition of cases in accordance with applicable statutes, court rules, case law, and Appeals Court policies and procedures. • Oversee the office personnel's performance and education, and discipline and ensure proper application of the collective bargaining agreement and the court's personnel policies. • Resolve complex inquiries concerning appellate law and procedures raised by parties, attorneys, judges, or court personnel. Conduct legal research on issues as necessary to respond to inquiries. • Monitor case management lists to ensure the timely processing and disposition of cases. • Maintain the office's internal operating procedures and supervise their application. • Oversee administration and improvement of case processing and case management procedures. • Develop internal educational materials for the office and the court. • Foster and contribute to a congenial work-place environment that welcomes and encourages diverse viewpoints. ADDITIONAL RESPONSIBILITIES • Prepare legal memoranda and proposed orders to assist Justices' review of pending motions, petitions, and procedural matters. • Oversee communication and cooperation with the clerk’s offices of the Supreme Judicial court and trial courts. • Review newly docketed appeals and notices of appeal for jurisdiction and prepare legal memoranda and proposed orders on jurisdictional matters. • Oversee and participate in the review of papers submitted for filing to determine their compliance with the Massachusetts court rules and advise attorneys or parties about defects in filings. • Generate original correspondence to attorneys or parties to address defective filings or in response to written inquiries. Respond to letter and telephone inquiries regarding the Court’s practices, procedures or directives, reasons for rejecting filings, status of cases, operative rules related to filings, etc. • Oversee preparation of the court’s oral argument and non-argument case lists. • Represent the Appeals Court and the Clerk's Office as an active member of various court committees. • Perform and manage special projects including the implementation of a new case management system. • Participate in and present at legal education seminars and conferences. • Interact with state and local bar associations and organizations and community groups. This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. Other duties may be assigned. KNOWLEDGE, SKILLS, AND ABILITIES • Advanced computer skills. • Thorough knowledge of the Massachusetts Rules of Court, Massachusetts Appeals Court policies and procedures, and the Appeals Court's case records and processing systems. • Excellent oral and written communication skills. • Excellent interpersonal skills. • Advanced legal research and writing skills. • Ability to multitask and prioritize multiple projects with competing deadlines. • Ability to maintain complex and accurate court records. • Ability to plan and supervise the work of others. • Excellent communication skills and the ability to maintain effective working relationships with the Justices, Assistant Clerks, Appeals Court departments and staff, court officials, attorneys, subordinate employees, government agencies, and the public. Job Competencies: All applicants must be able to demonstrate proficiency, through the interview process, in the following competencies: Communication Clearly conveys information and complex ideas, in both oral and written form, in an engaging and respectful manner that promotes mutual understanding and also permits response and feedback. Critical Thinking/Analytical Skills Collects, organizes, and reviews available data and applies correct legal standards and concepts to come to a reasoned, logical, and appropriate conclusion and recommendation under pressure and within the allotted time. Professional Knowledge Possesses and develops knowledge base and understanding of current legal issues, all aspects of the Massachusetts court system, and civil and criminal law and related appellate practice and procedure, and is proficient in the use of electronic legal research and electronic document management. Customer Service Behaves at all times in a courteous and professional manner toward co-workers, counsel, and the public, and commits to continuous improvement of outward-facing services. Adaptability Understands the need to respond, sometimes on short notice, to changing court conditions and needs. Collaboration/Teamwork Effectively works toward common goals of the organization by supporting, encouraging, and sharing information with colleagues. Integrity Acts ethically and honestly in all interactions, maintains confidentiality, and builds professional relationships by promoting trust both personally and as Clerk. Personnel Management Demonstrates ability to effectively supervise the work of others. Minimum Requirements: These are the minimum requirements necessary to apply for the position: • Law degree from an accredited law school. • Member of the Massachusetts Bar in good standing. • At least ten years of experience engaged in the practice of law or in a legal or managerial position in a court or legal office. • Experience with appellate law and procedure. Additionally, while not required, the following qualifications are preferred: • Prior managerial or supervisory experience. Special Notes: • Court employees are not permitted to engage in the practice of law. • Employees of the Massachusetts courts are required to be Massachusetts residents. • This is a full-time position based in Boston, Massachusetts. • The position includes a generous State benefit package including a defined benefit pension plan, subject to vesting. Information about the Court's benefit page is available at https://www.mass.gov/guides/trial-court-employee-benefits • Employment is contingent upon passage of a criminal record check for all new hires. The Appeals Court presently has a remote work policy under which employees may be allowed to work remotely for part of their weekly schedule. This policy is subject to future revision. The Clerk will be required to work in person for a designated period of time to be determined by the Chief Justice. AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER The Appeals Court seeks out, welcomes, and encourages applicants of diverse backgrounds, experiences, and viewpoints. Closing Date/Time: 2024-07-22

Title: First Assistant Clerk of Court - Massachusetts Appeals Court Starting Pay: $167,446.53 - The salary is established by G.L. c. 211A, § 6. Departmental Mission Statement: MISSION STATEMENT OF THE MASSACHUSETTS APPEALS COURT The Appeals Court is committed to providing justice under the law by rendering thoughtful, well- reasoned appellate decisions in a timely and efficient manner- and treating all those who come before the court fairly and impartially. MISSION STATEMENT OF THE APPEALS COURT CLERK'S OFFICE The Clerk's Office serves as the hub of the court's business and channels the flow of appeals to the court for resolution. As the administrative arm of the court, the Clerk's Office strives to promote and implement policies and procedures that support the court's mission to deliver justice in a fair, timely and efficient manner to individuals in each appeal. The Clerk's Office staff renders prompt and courteous service to the members of the Bar, the public, government agencies, Appeals Court judges and staff and the Commonwealth's trial courts and the Supreme Judicial Court. ORGANIZATIONAL PROFILE http://www.mass.gov/courts/appealscourt/about-the-court.html Notes: This position is posted, open until filled, preference to those that apply in the first 14 days. Position Summary: The First Assistant Clerk supports the Clerk in the implementation of court and office procedures to ensure accuracy and efficiency in the handling of court business consistent with the Massachusetts General Laws and Massachusetts Rules of Court, and in the performance and professional development of office personnel. Work is performed under the direction of the Clerk of Court. The First Assistant Clerk has direct daily supervision of the assistant clerks and all office personnel. This supervision includes but is not limited to: ensuring the timely and accurate docketing of all filings and their proper routing to and from judicial chambers; the courteous, timely, and effective assistance of the public; assisting the Clerk in the hiring, training, and professional development of assistant clerks and office personnel; and the maintenance and improvement of case processing and case management procedures. The First Assistant Clerk also performs all the duties and complies with all the position requirements of an Assistant Clerk of the Massachusetts Appeals Court, which includes the review of motions and petitions and recommending action on behalf of the court, assisting the public, and participation on court committees and in public educational programs. In the absence of the Clerk, the First Assistant manages the Clerk’s Office and has the authority to make necessary personnel and policy decisions. Essential Duties and Responsibilities: • In consultation with the Clerk, develop office objectives in furtherance of the Appeals Court's mission. • Assist the Clerk to plan, direct, and coordinate the operational activities of the Clerk's Office. • Assist the Clerk in overseeing the office personnel's performance of all associated duties to ensure the timely processing and disposition of cases in accordance with applicable statutes, court rules, case law, and Appeals Court policies and procedures. • Assist the Clerk in overseeing office personnel's performance, education, and discipline, and ensure proper application of the collective bargaining contract and court's personnel policies. • Resolve complex inquiries concerning appellate law and procedures raised by parties, attorneys, judges, or court personnel. Conduct legal research on issues as necessary to respond to inquiries. • Monitor case management lists to ensure the timely processing and disposition of cases. • Maintain the office's internal operating procedures and supervise their application. • Oversee administration and improvement of case processing and case management procedures. • Develop internal educational materials for the office and court. • Foster and contribute to a congenial work-place environment that welcomes and encourages diverse viewpoints. Additional Responsibilities • Prepare legal memoranda and proposed orders to assist Justices' review of pending motions, petitions, and procedural matters. • Review newly docketed appeals and notices of appeal for jurisdiction and prepare legal memoranda and proposed orders on jurisdictional matters. • Oversee and participate in the review of papers submitted for filing to determine their compliance with the Massachusetts Court Rules and advise attorneys or parties about defects in filings. • Generate original correspondence to attorneys or parties to address defective filings or in response to written inquiries. Respond to letter and telephone inquiries regarding the Court’s practices, procedures or directives, reasons for rejecting filings, statuses of cases, the operative rules related to filings, etc. • Oversee preparation of the court’s oral argument and non-argument case lists. • Represent the Appeals Court or the Clerk's Office as active member of various court committees. • Perform or manage special projects. • Participate in or present at legal education seminars and conferences. • Interact with state and local bar associations and organizations. This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. Other duties may be assigned. Knowledge, Skills, and Abilities • Advanced computer skills. • Thorough knowledge of the Massachusetts Rules of Court, Massachusetts Appeals Court policies and procedures, and the appellate court's case records and processing systems. • Excellent oral and written communication skills. • Excellent interpersonal skills. • Advanced legal research and writing skills. • Ability to multitask and prioritize multiple projects with competing deadlines. • Ability to maintain complex and accurate court records. • Ability to plan and supervise the work of others. • Excellent communication skills and the ability to maintain effective working relationships with the Justices, Assistant Clerks, Appeals Court departments and staff, court officials, attorneys, subordinate employees, government agencies, and the public. Job Competencies: All applicants must be able to demonstrate proficiency, through the interview process, in the following competencies: Communication Clearly conveys information and complex ideas, in both oral and written form, in an engaging and respectful manner that promotes mutual understanding and also permits response and feedback. Critical Thinking/Analytical Skills Collects, organizes, and reviews available data and applies correct legal standards and concepts to come to a reasoned, logical, and appropriate conclusion and recommendation under pressure and within the allotted time. Professional Knowledge Possesses and develops knowledge base and understanding of current legal issues, all aspects of the Massachusetts court system, and civil and criminal law and related appellate practice and procedure; and is proficient in the use of electronic legal research and electronic document management. Customer Service Behaves at all times in a courteous and professional manner toward co-workers, counsel, and the public, and commits to continuous improvement of outward-facing services. Adaptability Understands the need to occasionally alter one’s duties to appropriately address changing court conditions at any moment. Collaboration/Teamwork Effectively works toward common goals of the organization by supporting, encouraging, and sharing information with colleagues. Integrity Acts ethically and honestly in all interactions, maintains confidentiality, and builds professional relationships by promoting mutual trust both personally and as First Assistant Clerk. Personnel Management Demonstrated ability to effectively supervise the work of others. Minimum Requirements: These are the minimum requirements necessary to apply for the position: • Law degree from an accredited law school. • Member of the Massachusetts Bar in good standing. • At least seven years of experience engaged in the practice of law or in a legal or managerial position in a court or legal office. • Experience with appellate law and procedure. Additionally, while not required, the following qualifications are preferred: Prior managerial or supervisory experience. Special Notes: • Court employees are not permitted to engage in the practice of law. • Employees of the Massachusetts courts are required to be Massachusetts residents. • This is a full-time position based in Boston, Massachusetts. • The position includes a generous State benefit package including a defined benefit pension plan, subject to vesting. Information about the Court's benefit page is available at https://www.mass.gov/guides/trial-court-employee-benefits • Employment is contingent upon passage of a criminal record check for all new hires. • The Appeals Court presently has a remote work policy under which employees may be allowed to work remotely for part of their weekly schedule. This policy is subject to future revision. New hires are required to work in person for a designated period of time. AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER The Appeals Court seeks out, welcomes, and encourages applicants of diverse backgrounds, experiences, and viewpoints. Closing Date/Time: 2024-07-22

Title: Court Service Center Staff Attorney (Circuit - Western) Pay Grade: Grade 17 Starting Pay:$79,771.83 Departmental Mission Statement: The Office of Access, Diversity and Fairness (OADF) is led by the Chief Access, Diversity and Fairness Officer (CADFO) and is tasked with the overall responsibility for the Massachusetts Trial Court’s policies and practices related to access, fairness, diversity, equity, and inclusion. The following five departments report to and are supervised by the CADFO: the Office of Diversity, Equity, and Inclusion; Office of Access to Justice and the User Experience; Office of Court Services and Law Libraries; Office of Language Access and Court Records; and Office of Alternative/Online Dispute Resolution Programs. Diversity, equity, and inclusion are essential components of dignified and respectful treatment in the Massachusetts Court system. The creation of OADF reflects the Trial Court’s commitment to ensuring that court-involved individuals, whether they are parties to a case, victims, attorneys, jurors, witnesses, self-represented litigants, visitors, or court employees, are treated with dignity and respect, and are given the information necessary to understand and navigate court systems, policies, and practices. The Office of Language Access and Court Records is responsible for providing language access to interpreters and translators, court records, and trial transcripts that support meaningful access to the administration of justice in the Trial Court. These court access services include directing the operations of the Office of Language Access (OLA), Records Management Centers (RMC), and the Office of Transcription Services (OTS). The Court Services and Law Libraries Department is responsible for providing key court services to support the administration of justice and advance access to justice in the Trial Court. These services include the Court Service Centers and the Trial Court Law Libraries. https://www.mass.gov/orgs/court-services-law-libraries-department Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Cover Letter letter inclusion with application preferred. Position Summary: Working within the Court Services and Law Libraries Department of the Office of Court Management, the Western Circuit Staff Attorney will work alongside the Western Circuit Manager to host workshops and clinics for assisting self-represented litigants in communities that do not have brick and mortar Court Service Centers. Through this collaboration with local community courts, legal service providers and community organizations, Court Service Centers will be able to expand its resources to communities who are experiencing barriers to equal access to justice. The Western Circuit Staff Attorney, will also support the functions of Trial Court operated Virtual Court Service Center and Court Service Centers located in Greenfield, Springfield, and Worcester, as needed. Court Service Centers provide accurate information and assistance for self-represented litigants to achieve better access to the Massachusetts justice system. The Court Service Centers serve an integral role in the Trial Court’s efforts to improve access to justice for self-represented populations that may include civil protection order cases, as well as custody matters, child support, housing evictions or small claims matters. All Court Service Center Staff Attorneys use professional legal experience and knowledge of social service agencies and organizations to provide self-represented litigants with the resources they need to navigate the court system and best address their issues. This position is responsible for assisting on an array of court information, forms, resources, and referral. Staff Attorneys also answer questions, review documents, and direct self-represented litigants and members of the public to the proper court office for additional assistance as appropriate. Court Service Center Staff Attorneys’ responsibilities also include an educational component and other outreach activities in areas of family law, housing law, small claims, record sealing, and a variety of other court related matters in Hampden, Hampshire, Franklin, and Worcester counties. Supervision Received: Receives general direction from the Court Service Center Western Circuit Manager in performing duties in accordance with established guidelines. Duties: Assists the Western Circuit Manager by: Supporting existing Court Service Center staff with coverage in Trial Court’s Region I and II, including the creation of off-sight CSC operations in other court locations and communities; Assisting self-represented litigants to gain access to Trial Court services by providing legal and procedural information; Implementing strategies to increase the impact and efficiency of all court related services made available at the Court Service Center; Assisting in the development, management, and evaluation of new initiatives to enhance the services provided to self-represented litigants; Contributing to the development of service related, user-friendly informational materials and online content to supplement the support provided at the Court Service Center; Providing information and explanations about a variety of court processes, court rules, official documents, and forms; Reviewing completed court forms and papers being submitted to court divisions for adherence to court rules and protocols; Triaging visitors within the center and community clinics, and making referrals as appropriate; Ensuring access for limited English proficient litigants and members of the public; Participating in regular meetings with the staff of the Court Service Center, as well as court officials from local area court divisions representing all Trial Court Departments in an effort to improve coordination and effectiveness; Assisting in initiating data driven best practices to improve efficiencies and meet metric related benchmarks and goals; Ensuring that data is captured, and statistical evaluation is conducted, including updating intake spreadsheets, performing data backup, and assisting in the preparation of statistical reports; and Performing other related duties as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values Communicates and demonstrates the ethics and values of the Massachusetts Trial Court. Mission Understands, upholds, and communicates the Court Services and Law Libraries Department mission. Applied Knowledge Ability to provide accurate legal information and court assistance for self-represented litigants other members of the public for improving access to justice. Problem Solving Accurately can assesses operational and administrative problems in the Court Service Center and develop feasible solutions. Customer Service Conducts oneself in a courteous and professional manner to users of the Court Service Center. Responsive to the needs of self-represented litigants. Collaboration Works with others cooperatively, accepts feedback, demonstrates a willingness to be a team player, and contributes to a work environment that focuses on shared departmental goals. Communications Excellent oral and written communication skills to maximize the effectiveness of the Court Service Center; Ability to establish and maintain effective working relationships with court officials, judges, and community resources is critical. Continuous Learning Demonstrates a commitment to continuously improving himself or herself through professional development. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Court Service Center Western Circuit Staff Attorney: A Law Degree and admission to the Massachusetts Bar at the start of the position. Individuals who have passed the bar exam but are waiting to be sworn in may apply; Skills and abilities acquired through a minimum of Two (2) years of relevant work experience such as case related experience within a Trial Court division, with legal service providers, social service agencies, and related allied service resources; Considerable knowledge of relevant state statutes, court rules and case law that prescribe the authority of the court and an ability to interpret and apply them to the cases before the court; Considerable knowledge of court procedures, legal documents, and laws pertaining to the court; Considerable knowledge of the work and role of legal service providers, social service state agencies, and related community resources; Knowledge of and ability to use personal computers and related business software such as Microsoft Office; Bilingual skills are preferred; Knowledge of the organization, functions, jurisdiction and authority of the court; Ability to maintain effective working relationships with Judges, court officials, attorneys, court employees and the general public; Demonstrate ability to remain responsive to local court departments and ensure multi-lingual access to court related services; Ability to identify and resolve customer service and queuing issues experienced at the Court Service Center; Ability to utilize data to monitor trends operational efficiency of a customer service operation; Demonstrated ability to independently initiate action, complete assignments and to handle multiple assignments simultaneously; Exceptional skills in using multi-media techniques: social media, web-based initiatives and digital resources to access and use local resources for referrals; Knowledge of procedures the types of resources and services available to librarians and library users; Ability to reach with hands and arms, bend, crouch, climb stairs, and lift materials weighing up to 30 pounds; Considerable knowledge of court policies and procedures and demonstrated ability to apply those policies to inquiries; Demonstrated ability to independently complete assignments and to handle multiple assignments; and Demonstrated ability to identify problems and to develop feasible solutions; and to properly route them for appropriate resolution when necessary; and Ability to exercise judgment and to work without close supervision. This position requires regular travel and candidate must have access to a reliable form of transportation. Closing Date/Time: 2024-07-22

Title: Court Service Center Staff Attorney (Circuit - Southeast) Pay Grade: Grade 17 Starting Pay:$79,771.83 Departmental Mission Statement: The Office of Access, Diversity and Fairness (OADF) is led by the Chief Access, Diversity and Fairness Officer (CADFO) and is tasked with the overall responsibility for the Massachusetts Trial Court’s policies and practices related to access, fairness, diversity, equity, and inclusion. The following five departments report to and are supervised by the CADFO: the Office of Diversity, Equity, and Inclusion; Office of Access to Justice and the User Experience; Office of Court Services and Law Libraries; Office of Language Access and Court Records; and Office of Alternative/Online Dispute Resolution Programs. Diversity, equity, and inclusion are essential components of dignified and respectful treatment in the Massachusetts Court system. The creation of OADF reflects the Trial Court’s commitment to ensuring that court-involved individuals, whether they are parties to a case, victims, attorneys, jurors, witnesses, self-represented litigants, visitors, or court employees, are treated with dignity and respect, and are given the information necessary to understand and navigate court systems, policies, and practices. The Office of Language Access and Court Records is responsible for providing language access to interpreters and translators, court records, and trial transcripts that support meaningful access to the administration of justice in the Trial Court. These court access services include directing the operations of the Office of Language Access (OLA), Records Management Centers (RMC), and the Office of Transcription Services (OTS). The Court Services and Law Libraries Department is responsible for providing key court services to support the administration of justice and advance access to justice in the Trial Court. These services include the Court Service Centers and the Trial Court Law Libraries. https://www.mass.gov/orgs/court-services-law-libraries-department Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Cover Letter letter inclusion with application preferred. Position Summary: Working within the Court Services and Law Libraries Department of the Office of Court Management, the Southeast Circuit Staff Attorney will work alongside the Southeast Circuit Manager to host workshops and clinics for assisting self-represented litigants in communities that do not have brick and mortar Court Service Centers. Through this collaboration with local community courts, legal service providers and community organizations, Court Service Centers will be able to expand its resources to communities who are experiencing barriers to equal access to justice. The Southeast Circuit Staff Attorney, will also support the functions of Trial Court operated Virtual Court Service Center and Court Service Centers located in Canton/Quincy, Brockton, and Taunton, as needed. Court Service Centers provide accurate information and assistance for self-represented litigants to achieve better access to the Massachusetts justice system. The Court Service Centers serve an integral role in the Trial Court’s efforts to improve access to justice for self-represented populations that may include civil protection order cases, as well as custody matters, child support, housing evictions or small claims matters. All Court Service Center Staff Attorneys use professional legal experience and knowledge of social service agencies and organizations to provide self-represented litigants with the resources they need to navigate the court system and best address their issues. This position is responsible for assisting on an array of court information, forms, resources, and referral. Staff Attorneys also answer questions, review documents, and direct self-represented litigants and members of the public to the proper court office for additional assistance as appropriate. Court Service Center Staff Attorneys’ responsibilities also include an educational component and other outreach activities in areas of family law, housing law, small claims, record sealing, and a variety of other court related matters in Norfolk, Plymouth, Bristol, and Barnstable counties. Supervision Received: Receives general direction from the Court Service Center Southeast Circuit Manager in performing duties in accordance with established guidelines. Duties: Assists the Southeast Circuit Manager by: Supporting existing Court Service Center staff with coverage in Trial Court’s Region IV and V, including the creation of off-sight CSC operations in other court locations and communities; Assisting self-represented litigants to gain access to Trial Court services by providing legal and procedural information; Implementing strategies to increase the impact and efficiency of all court related services made available at the Court Service Center; Assisting in the development, management, and evaluation of new initiatives to enhance the services provided to self-represented litigants; Contributing to the development of service related, user-friendly informational materials and online content to supplement the support provided at the Court Service Center; Providing information and explanations about a variety of court processes, court rules, official documents, and forms; Reviewing completed court forms and papers being submitted to court divisions for adherence to court rules and protocols; Triaging visitors within the center and community clinics, and making referrals as appropriate; Ensuring access for limited English proficient litigants and members of the public; Participating in regular meetings with the staff of the Court Service Center, as well as court officials from local area court divisions representing all Trial Court Departments in an effort to improve coordination and effectiveness; Assisting in initiating data driven best practices to improve efficiencies and meet metric related benchmarks and goals; Ensuring that data is captured, and statistical evaluation is conducted, including updating intake spreadsheets, performing data backup, and assisting in the preparation of statistical reports; and Performing other related duties as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values Communicates and demonstrates the ethics and values of the Massachusetts Trial Court. Mission Understands, upholds, and communicates the Court Services and Law Libraries Department mission. Applied Knowledge Ability to provide accurate legal information and court assistance for self-represented litigants other members of the public for improving access to justice. Problem Solving Accurately can assesses operational and administrative problems in the Court Service Center and develop feasible solutions. Customer Service Conducts oneself in a courteous and professional manner to users of the Court Service Center. Responsive to the needs of self-represented litigants. Collaboration Works with others cooperatively, accepts feedback, demonstrates a willingness to be a team player, and contributes to a work environment that focuses on shared departmental goals. Communications Excellent oral and written communication skills to maximize the effectiveness of the Court Service Center; Ability to establish and maintain effective working relationships with court officials, judges, and community resources is critical. Continuous Learning Demonstrates a commitment to continuously improving himself or herself through professional development. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Court Service Center Southeast Circuit Staff Attorney: A Law Degree and admission to the Massachusetts Bar at the start of the position. Individuals who have passed the bar exam but are waiting to be sworn in may apply; Skills and abilities acquired through a minimum of Two (2) years of relevant work experience such as case related experience within a Trial Court division, with legal service providers, social service agencies, and related allied service resources; Considerable knowledge of relevant state statutes, court rules and case law that prescribe the authority of the court and an ability to interpret and apply them to the cases before the court; Considerable knowledge of court procedures, legal documents, and laws pertaining to the court; Considerable knowledge of the work and role of legal service providers, social service state agencies, and related community resources; Knowledge of and ability to use personal computers and related business software such as Microsoft Office; Bilingual skills are preferred; Knowledge of the organization, functions, jurisdiction and authority of the court; Ability to maintain effective working relationships with Judges, court officials, attorneys, court employees and the general public; Demonstrate ability to remain responsive to local court departments and ensure multi-lingual access to court related services; Ability to identify and resolve customer service and queuing issues experienced at the Court Service Center; Ability to utilize data to monitor trends operational efficiency of a customer service operation; Demonstrated ability to independently initiate action, complete assignments and to handle multiple assignments simultaneously; Exceptional skills in using multi-media techniques: social media, web-based initiatives and digital resources to access and use local resources for referrals; Knowledge of procedures the types of resources and services available to librarians and library users; Ability to reach with hands and arms, bend, crouch, climb stairs, and lift materials weighing up to 30 pounds; Considerable knowledge of court policies and procedures and demonstrated ability to apply those policies to inquiries; Demonstrated ability to independently complete assignments and to handle multiple assignments; and Demonstrated ability to identify problems and to develop feasible solutions; and to properly route them for appropriate resolution when necessary; and Ability to exercise judgment and to work without close supervision. This position requires regular travel and candidate must have access to a reliable form of transportation. Closing Date/Time: 2024-07-22

Title: Court Service Center Staff Attorney (Circuit - Northeast) Pay Grade: Grade 17 Starting Pay:$79,771.83 Departmental Mission Statement: The Office of Access, Diversity and Fairness (OADF) is led by the Chief Access, Diversity and Fairness Officer (CADFO) and is tasked with the overall responsibility for the Massachusetts Trial Court’s policies and practices related to access, fairness, diversity, equity, and inclusion. The following five departments report to and are supervised by the CADFO: the Office of Diversity, Equity, and Inclusion; Office of Access to Justice and the User Experience; Office of Court Services and Law Libraries; Office of Language Access and Court Records; and Office of Alternative/Online Dispute Resolution Programs. Diversity, equity, and inclusion are essential components of dignified and respectful treatment in the Massachusetts Court system. The creation of OADF reflects the Trial Court’s commitment to ensuring that court-involved individuals, whether they are parties to a case, victims, attorneys, jurors, witnesses, self-represented litigants, visitors, or court employees, are treated with dignity and respect, and are given the information necessary to understand and navigate court systems, policies, and practices. The Office of Language Access and Court Records is responsible for providing language access to interpreters and translators, court records, and trial transcripts that support meaningful access to the administration of justice in the Trial Court. These court access services include directing the operations of the Office of Language Access (OLA), Records Management Centers (RMC), and the Office of Transcription Services (OTS). The Court Services and Law Libraries Department is responsible for providing key court services to support the administration of justice and advance access to justice in the Trial Court. These services include the Court Service Centers and the Trial Court Law Libraries. https://www.mass.gov/orgs/court-services-law-libraries-department Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Cover Letter letter inclusion with application preferred. Position Summary: Working within the Court Services and Law Libraries Department of the Office of Court Management, the Northeast Circuit Staff Attorney will work alongside the Northeast Circuit Manager to host workshops and clinics for assisting self-represented litigants in communities that do not have brick and mortar Court Service Centers. Through this collaboration with local community courts, legal service providers and community organizations, Court Service Centers will be able to expand its resources to communities who are experiencing barriers to equal access to justice. The Northeast Circuit Staff Attorney, will also support the functions of Trial Court operated Virtual Court Service Center and Court Service Centers located in Boston, Lawrence, and Lowell, as needed. Court Service Centers provide accurate information and assistance for self-represented litigants to achieve better access to the Massachusetts justice system. The Court Service Centers serve an integral role in the Trial Court’s efforts to improve access to justice for self-represented populations that may include civil protection order cases, as well as custody matters, child support, housing evictions or small claims matters. All Court Service Center Staff Attorneys use professional legal experience and knowledge of social service agencies and organizations to provide self-represented litigants with the resources they need to navigate the court system and best address their issues. This position is responsible for assisting on an array of court information, forms, resources, and referral. Staff Attorneys also answer questions, review documents, and direct self-represented litigants and members of the public to the proper court office for additional assistance as appropriate. Court Service Center Staff Attorneys’ responsibilities also include an educational component and other outreach activities in areas of family law, housing law, small claims, record sealing, and a variety of other court related matters in Essex, Middlesex, and Suffolk counties Supervision Received: Receives general direction from the Court Service Center Northeast Circuit Manager in performing duties in accordance with established guidelines. Duties: Assists the Northeast Circuit Manager by: Supporting existing Court Service Center staff with coverage in Trial Court’s Regions III and V, including the creation of off-sight CSC operations in other court locations and communities; Assisting self-represented litigants to gain access to Trial Court services by providing legal and procedural information; Implementing strategies to increase the impact and efficiency of all court related services made available at the Court Service Center; Assisting in the development, management, and evaluation of new initiatives to enhance the services provided to self-represented litigants; Contributing to the development of service related, user-friendly informational materials and online content to supplement the support provided at the Court Service Center; Providing information and explanations about a variety of court processes, court rules, official documents, and forms; Reviewing completed court forms and papers being submitted to court divisions for adherence to court rules and protocols; Triaging visitors within the center and community clinics, and making referrals as appropriate; Ensuring access for limited English proficient litigants and members of the public; Participating in regular meetings with the staff of the Court Service Center, as well as court officials from local area court divisions representing all Trial Court Departments in an effort to improve coordination and effectiveness; Assisting in initiating data driven best practices to improve efficiencies and meet metric related benchmarks and goals; Ensuring that data is captured, and statistical evaluation is conducted, including updating intake spreadsheets, performing data backup, and assisting in the preparation of statistical reports; and Performing other related duties as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values Communicates and demonstrates the ethics and values of the Massachusetts Trial Court. Mission Understands, upholds, and communicates the Court Services and Law Libraries Department mission. Applied Knowledge Ability to provide accurate legal information and court assistance for self-represented litigants other members of the public for improving access to justice. Problem Solving Accurately can assesses operational and administrative problems in the Court Service Center and develop feasible solutions. Customer Service Conducts oneself in a courteous and professional manner to users of the Court Service Center. Responsive to the needs of self-represented litigants. Collaboration Works with others cooperatively, accepts feedback, demonstrates a willingness to be a team player, and contributes to a work environment that focuses on shared departmental goals. Communications Excellent oral and written communication skills to maximize the effectiveness of the Court Service Center; Ability to establish and maintain effective working relationships with court officials, judges, and community resources is critical. Continuous Learning Demonstrates a commitment to continuously improving himself or herself through professional development. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Court Service Center Northeast Circuit Staff Attorney: A Law Degree and admission to the Massachusetts Bar at the start of the position. Individuals who have passed the bar exam but are waiting to be sworn in may apply. Skills and abilities acquired through a minimum of Two (2) years of relevant work experience such as case related experience within a Trial Court division, with legal service providers, social service agencies, and related allied service resources; Considerable knowledge of relevant state statutes, court rules and case law that prescribe the authority of the court and an ability to interpret and apply them to the cases before the court; Considerable knowledge of court procedures, legal documents, and laws pertaining to the court; Considerable knowledge of the work and role of legal service providers, social service state agencies, and related community resources; Knowledge of and ability to use personal computers and related business software such as Microsoft Office; Bilingual skills are preferred; Knowledge of the organization, functions, jurisdiction and authority of the court; Ability to maintain effective working relationships with Judges, court officials, attorneys, court employees and the general public; Demonstrate ability to remain responsive to local court departments and ensure multi-lingual access to court related services; Ability to identify and resolve customer service and queuing issues experienced at the Court Service Center; Ability to utilize data to monitor trends operational efficiency of a customer service operation; Demonstrated ability to independently initiate action, complete assignments and to handle multiple assignments simultaneously; Exceptional skills in using multi-media techniques: social media, web-based initiatives and digital resources to access and use local resources for referrals; Knowledge of procedures the types of resources and services available to librarians and library users; Ability to reach with hands and arms, bend, crouch, climb stairs, and lift materials weighing up to 30 pounds; Considerable knowledge of court policies and procedures and demonstrated ability to apply those policies to inquiries; Demonstrated ability to independently complete assignments and to handle multiple assignments; and Demonstrated ability to identify problems and to develop feasible solutions; and to properly route them for appropriate resolution when necessary; and Ability to exercise judgment and to work without close supervision. This position requires regular travel and candidate must have access to a reliable form of transportation. Closing Date/Time: 2024-07-22

Title: Case Coordinator -West Roxbury Division of the Boston Municipal Court Pay Grade: Grade 12 Starting Pay: $ 55,128.58 Departmental Mission Statement: Given our unique responsibility to advance the fair administration of justice, the Boston Municipal Court Department is devoted to the rule of law through the conscientious and expeditious resolution of disputes, with a commitment to restoring the human spirit through correction, education, respect, and compassion. ORGANIZATIONAL PROFILE : https://www.mass.gov/orgs/boston-municipal-court Notes: • This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing the full range of case processing duties and for coordinating those activities within a sub-unit or functional area of an Office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. In addition, this series is responsible for providing service to the public and other individuals with business with the court consistent with policies on confidentiality. The position title above the entry level requires the performance of increasingly more responsible and varied work which requires more knowledge of overall court and administrative operations. Employees are appointed at the entry level position title and are eligible for reclassification to the higher-level position title within this series consistent with the specifications for the higher-level position title. The position title reverts to the entry level when there is vacancy. ORGANIZATIONAL LEVELS : This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Coordinator I - This is the entry level position title within this series. Employees at this level are expected to coordinate a sub-unit or functional area within an office and the processing of cases within that sub-unit or functional area from beginning to end. Employees may also perform courtroom related responsibilities on these cases. Coordinator II - This is the second level position title within this series. Employees at this second level are expected to be involved in quality control activities within the sub-unit or functional area and to be able to perform mid-level administrative responsibilities for the office in the areas of budget administration, payroll, and purchasing. May also serve as a back-up to a higher-level series. Duties: Case Coordinator I duties : • Coordinates the case processing functions within a sub-unit or functional area of an office. • Coordinate’s workflow, provides technical assistance, answers questions, and resolves problems within the sub-unit or functional area, and determines further actions to be taken. • Identifies training needs of case processing staff and participates in the development and implementation of training programs within the sub-unit or functional area. • Coordinates the scheduling and calendaring of cases and/or hearings, the preparing and sending of notices to parties, and exercises judgments on the rescheduling of matters within established guidelines. • Performs assigned duties and assists less experienced users on MassCourts and/or other comprehensive, integrated case management systems which feature electronic filing of complaints, extensive docketing, scheduling, and management reporting. • Ensures that cases are prepared and ready for court sessions or hearings and may attend court or hearings concerning such cases to provide technical assistance and to record dispositions. • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. Serves as a point of contact for information concerning cases processed within the sub-unit or functional area who is capable of responding to any inquiry within established guidelines. May use specialized communication skills in performing these duties. • Trains staff in the use of automated systems and word processing software, introduces new versions or functions, trouble-shoot problems, and attends meetings. • Coordinates the collection and reporting of statistics concerning cases processed; and • Performs the duties of the lower-level series as required. Case Coordinator II Additional Duties : • Regularly monitors the accuracy, completeness, and timeliness of case processing activities within the sub-unit or functional area. • Evaluates and recommends ways to improve case processing activities within the sub-unit or functional area. • Performs mid-level administrative duties such as preparing payment vouchers to pay for goods received, recording MMARS documents in the Budgetary Control Register, and preparing monthly expenditure reports and other fiscal documents and reports. • Provides assistance in the areas of payroll and workers' compensation, including keeping records, helping staff understand benefits and policies, and preparing forms. • Provides assistance in the maintenance of time and personnel records for employees within the work unit or office, and in the preparation of personnel and payroll documents. • Prepares a variety of reports using spreadsheets and similar software. • May serve as the back-up to a higher-level series; and • Performs all of the duties of the lower level in this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Case Coordinator: Case Coordinator I Requirements : • Graduation from high school or its equivalent and a minimum of four years of relevant court experience, or an equivalent combination of education and experience (especially supervisory experience). • Considerable knowledge of court procedures, manual and automated, to permit the supervision of cases and staff. • Considerable knowledge of procedures and policies governing court sessions. • Considerable knowledge of experience using personal computers, including word processing software such as MS Word, and the ability to teach and train staff in their use and solve problems. • Experience with spreadsheet software such as MS Excel is preferred. • Ability to plan, assign and supervise the work of subordinate employees. • Ability to identify and understand problems and to determine the appropriate measures to take to solve those problems. • Considerable interpersonal skills, including the ability to establish and maintain effective working relationships with others. • Ability to make work decisions in accordance with the law, regulations and department rules. • Ability to serve the public and others with business with the court in a courteous and professional manner; and • Ability to establish and maintain effective working relationships with court staff. Case Coordinator II Additional Requirements : • A minimum of two years of experience as a Case Coordinator I; • Considerable knowledge of spreadsheet software such as MS Excel and data base management software. • Working knowledge of Trial Court fiscal policies and procedures. • Working knowledge of Trial Court personnel policies and procedures. • Demonstrated ability to monitor case processing activities in order to maintain quality control standards. • Demonstrated ability to identify problems and to recommend improvements to case processing activities. • Demonstrated ability to prepare fiscal documents and reports, and personnel documents in accordance with Trial Court policies and procedures Closing Date/Time: 2024-07-22

Title: Court Service Center Support Specialist (Taunton) Pay Grade: Grade 13 Starting Pay: $59,047.98 Departmental Mission Statement: The Court Services and Law Libraries Department is responsible for providing key court services to support the administration of justice and advance access to justice in the Trial Court. These services include the Court Service Centers, the Trial Court Law Libraries. https://www.mass.gov/orgs/court-services-law-libraries-department Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6.Candidates are encouraged to include a cover letter with their application. Position Summary: Working within the Court Services and Law Libraries Department of the Office of Court Management, a Court Service Center (CSC) Support Specialist provides accurate legal information and court assistance for self-represented litigants and other members of the public to achieve better access to the Massachusetts justice system. All CSC Support Specialists use professional legal experience and knowledge of social service agencies and organizations to provide self-represented litigants with the resources they need to navigate the court system and best address their issues. This position is responsible for assisting on an array of court information, forms, resources, and referrals, through the Virtual Court Service Center and local Court Service Centers. The CSC Support Specialists also answer questions and direct self-represented litigants and members of the public to the proper court office for additional assistance as appropriate. Supervision Received: Receives general direction from the Court Service Center Manager in performing duties in accordance with established guidelines. Duties: • Assists in the daily operations of a Court Service Center including: • Greet and triages visitors to the center and makes referrals as appropriate; • Answers, screens, directs and places telephone calls to court users seeking assistance; • Ensures access for limited English proficient litigants and members of the public; • Assists self-represented litigants to gain access to Trial Court services by providing legal and procedural information; • Provides information and explanations about a variety of court processes, court rules, official documents, and forms; • Assists in the creation of self-help resources for self-represented court users; • Ensures that all Court Service Center materials for legal aid, community organizations and court department resources are updated regularly, including researching new resources and information; • Participates in regular meetings with the staff of the Court Service Center, as well as court officials from local area court divisions representing all Trial Court Departments in an effort to improve coordination and effectiveness; • Enters data daily, ensures statistical information is accurate, and assists in the preparation of statistical reports; • Assists the Manager and Staff Attorneys with educational workshops and programs; and • Performs other related duties as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values Communicates and demonstrates the ethics and values of the Massachusetts Trial Court. Mission Understands, upholds, and communicates the Court Services and Law Libraries Department mission. Applied Knowledge Ability to provide accurate legal information and court assistance for self-represented litigants other members of the public for improving access to justice. Problem Solving Accurately can assesses operational and administrative problems in the Court Service Center and develop feasible solutions. Customer Service Conducts oneself in a courteous and professional manner to users of the Court Service Center. Responsive to the needs of self-represented litigants. Collaboration Works with others cooperatively, accepts feedback, demonstrates a willingness to be a team player, and contributes to a work environment that focuses on shared departmental goals. Communication Excellent oral and written communication skills to maximize the effectiveness of the Court Service Center; Ability to establish and maintain effective working relationships with court officials, judges, and community resources is critical. Continuous Learning Demonstrates a commitment to continuously improving himself or herself through professional development. Minimum Requirements: These are the minimum requirements necessary to apply for the position of CSC Support Specialist: • Graduation from high school or its equivalent and a (5) five years of Trial Court experience, or an equivalent combination of education and experience. Bachelor’s degree with court experience is a plus; • Bilingual skills and Court Service Center experience are preferred; • Considerable knowledge and familiarity with court procedures, documents and terminology; • Considerable knowledge of the work and role of legal service providers, social service state agencies, and related community resources; • Ability to maintain effective working relationships with Judges, court officials, attorneys, court employees and the general public; • Demonstrate ability to remain responsive to local court departments and ensure multi-lingual access to court related services; • Ability to identify and resolve customer service and queuing issues experienced at the Court Service Center; • Demonstrated ability to independently initiate action, complete assignments and to handle multiple assignments simultaneously; • Knowledge of and ability to use personal computers and related business software such as Microsoft Office, Adobe Acrobat; • Exceptional skills in using multi-media techniques: social media, web-based initiatives and digital resources to access and use local resources for referrals; • Ability to reach with hands and arms, bend, crouch, climb stairs, and lift materials weighing up to 30 pounds; and • Ability to exercise judgment and to work without close supervision. Closing Date/Time: 2024-07-22

Title: Staff Attorney - Court Service Center- (Lawrence) Pay Grade: Grade 17 Starting Pay: $79,771.83/Yr. Departmental Mission Statement: The Court Services and Law Libraries Department is responsible for providing key court services to support the administration of justice and advance access to justice in the Trial Court. These services include the Court Service Centers, the Trial Court Law Libraries. https://www.mass.gov/orgs/court-services-law-libraries-department Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Cover Letter letter inclusion with application preferred. Position Summary: Working within the Support Services Department of the Office of Court Management, a Court Service Center Staff Attorney provides accurate legal information and court assistance for self-represented litigants and other members of the public to achieve better access to the Massachusetts justice system. The Staff Attorney supports a Court Service Center in its efforts to improve access to justice for self-represented populations in court proceedings including civil protection order cases, custody matters, child support, divorce, juvenile matters, housing cases, small claims, record sealing, and a variety of other court related matters. The Staff Attorney uses professional legal experience and knowledge of social service agencies and organizations to provide self-represented litigants with the resources they need to navigate the court system and best address their issues. This position is responsible for providing assistance on an array of court information, forms, resources, and referrals, including providing guidance to Trial Court Law Library resources. The Staff Attorney also answers questions, reviews documents, and directs self-represented litigants and members of the public to the proper court office for additional assistance as appropriate. Supervision Received: Receives general direction from the Court Service Center Manager in performing duties in accordance with established guidelines. Duties: Assists in the daily operations of a Court Service Center including: • Assists self-represented litigants to gain access to Trial Court services by providing legal and procedural information; • Under the direction of the Court Service Center Manager, implements strategies to increase the impact and efficiency of all court related services made available at the Court Service Center; • Assists in the development, management, and evaluation of new initiatives to enhance the services provided to self-represented litigants; • Provides information and explanations about a variety of court processes, court rules, official documents, and forms; • Reviews completed court forms and papers being submitted to court divisions for adherence to court rules and protocols; • Contributes to the development of service related, user-friendly informational materials and online content to supplement the support provided at the Court Service Center; • Triages visitors to the center and makes referrals as appropriate; • Ensures access for limited English proficient litigants and members of the public; • Participates in regular meetings with the staff of the Court Service Center, as well as court officials from local area court divisions representing all Trial Court Departments in an effort to improve coordination and effectiveness; • Assists in initiating data driven best practices to improve efficiencies and meet metric related benchmarks and goals; • Ensures that data is captured, and statistical evaluation is conducted, including updating intake spreadsheets, performing data backup, and assisting in the preparation of statistical reports. Assists in the operations of the Law Library, including: • Supports the operations of the law library. Depending on the location of the court service center, this support would be either electronic, or provided in relation to a bricks and mortar facility in the same location; • Provides reference and information services to those seeking legal information by responding to questions; locating and retrieving materials; and performing simple bibliographic searches; • Participates in basic e-reference services; Troubleshoots basic library computer problems; • In the absence of the Librarian, maintains the day-to day operation of the library; • Performing other related duties as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values Communicates and demonstrates the ethics and values of the Massachusetts Trial Court. Mission Understands, upholds, and communicates the Court Services and Law Libraries Department mission. Applied Knowledge Ability to provide accurate legal information and court assistance for self-represented litigants other members of the public for improving access to justice. Problem Solving Accurately can assesses operational and administrative problems in the Court Service Center and develop feasible solutions. Customer Service Conducts oneself in a courteous and professional manner to users of the Court Service Center. Responsive to the needs of self-represented litigants. Collaboration Works with others cooperatively, accepts feedback, demonstrates a willingness to be a team player, and contributes to a work environment that focuses on shared departmental goals. Communications Excellent oral and written communication skills to maximize the effectiveness of the Court Service Center; Ability to establish and maintain effective working relationships with court officials, judges, and community resources is critical. Continuous Learning Demonstrates a commitment to continuously improving himself or herself through professional development. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Court Service Center Staff Attorney: • A Law Degree and admission to the Massachusetts Bar at the start of the position. Individuals who have passed the bar exam but are waiting to be sworn in may apply. • Skills and abilities acquired through a minimum of Two (2) years of relevant work experience such as case related experience within a Trial Court division, with legal service providers, social service agencies, and related allied service resources; • Considerable knowledge of relevant state statutes, court rules and case law that prescribe the authority of the court and an ability to interpret and apply them to the cases before the court; • Considerable knowledge of court procedures, legal documents, and laws pertaining to the court; • Considerable knowledge of the work and role of legal service providers, social service state agencies, and related community resources; • Knowledge of and ability to use personal computers and related business software such as Microsoft Office; • Bilingual skills are preferred; • Knowledge of the organization, functions, jurisdiction and authority of the court; • Ability to maintain effective working relationships with Judges, court officials, attorneys, court employees and the general public; • Demonstrate ability to remain responsive to local court departments and ensure multi-lingual access to court related services; • Ability to identify and resolve customer service and queuing issues experienced at the Court Service Center; • Ability to utilize data to monitor trends operational efficiency of a customer service operation; • Demonstrated ability to independently initiate action, complete assignments and to handle multiple assignments simultaneously; • Exceptional skills in using multi-media techniques: social media, web-based initiatives and digital resources to access and use local resources for referrals; • Knowledge of procedures the types of resources and services available to librarians and library users; • Ability to reach with hands and arms, bend, crouch, climb stairs, and lift materials weighing up to 30 pounds; • Considerable knowledge of court policies and procedures and demonstrated ability to apply those policies to inquiries; • Demonstrated ability to independently complete assignments and to handle multiple assignments; • Demonstrated ability to identify problems and to develop feasible solutions; and to properly route them for appropriate resolution when necessary; • Ability to exercise judgment and to work without close supervision. Closing Date/Time: 2024-07-22

Title: Staff Attorney - Court Service Center- (Lowell) Pay Grade: Grade 17 Starting Pay:$79,771.83/Yr. Departmental Mission Statement: The Court Services and Law Libraries Department is responsible for providing key court services to support the administration of justice and advance access to justice in the Trial Court. These services include the Court Service Centers, the Trial Court Law Libraries. https://www.mass.gov/orgs/court-services-law-libraries-department Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Cover Letter letter inclusion with application preferred. Position Summary: Working within the Court Services and Law Libraries Department of the Office of Court Management, a Court Service Center Staff Attorney provides accurate legal information and court assistance for self-represented litigants and other members of the public to achieve better access to the Massachusetts justice system. All Court Service Center Staff Attorneys use professional legal experience and knowledge of social service agencies and organizations to provide self-represented litigants with the resources they need to navigate the court system and best address their issues. This position is responsible for assisting on an array of court information, forms, resources, and referral. The Staff Attorney also answers questions, reviews documents, and directs self-represented litigants and members of the public to the proper court office for additional assistance as appropriate. The Staff Attorney responsibilities will also include an educational component and other outreach activities in areas of family law, housing law, small claims, record sealing, and a variety of other court related matters. A Staff Attorney will also be expected to host workshop for assisting self-represented litigants in communities as needed. Through collaboration with local legal service providers and other social services, litigants seeking assistance at the Court Service Center are put in contact with the proper resources external to the court by the Manager and staff, achieving the goal of improving the lives of the public being served. Supervision Received: Receives general direction from the Court Service Center Manager in performing duties in accordance with established guidelines. Duties: Assists in the daily operations of a Court Service Center including: Assists self-represented litigants to gain access to Trial Court services by providing legal and procedural information; Under the direction of the Court Service Center Manager, implements strategies to increase the impact and efficiency of all court related services made available at the Court Service Center; Assists in the development, management, and evaluation of new initiatives to enhance the services provided to self-represented litigants; Contributes to the development of service related, user-friendly informational materials and online content to supplement the support provided at the Court Service Center; Provides information and explanations about a variety of court processes, court rules, official documents, and forms; Reviews completed court forms and papers being submitted to court divisions for adherence to court rules and protocols; Triages visitors to the center and makes referrals as appropriate; Ensures access for limited English proficient litigants and members of the public; Participates in regular meetings with the staff of the Court Service Center, as well as court officials from local area court divisions representing all Trial Court Departments in an effort to improve coordination and effectiveness; Assists in initiating data driven best practices to improve efficiencies and meet metric related benchmarks and goals; Ensures that data is captured, and statistical evaluation is conducted, including updating intake spreadsheets, performing data backup, and assisting in the preparation of statistical reports; and Performs other related duties as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values: Communicates and demonstrates the ethics and values of the Massachusetts Trial Court. Mission: Understands, upholds, and communicates the Court Services and Law Libraries Department mission. Applied Knowledge: Ability to provide accurate legal information and court assistance for self-represented litigants other members of the public for improving access to justice. Problem Solving: Accurately can assesses operational and administrative problems in the Court Service Center and develop feasible solutions. Customer Service: Conducts oneself in a courteous and professional manner to users of the Court Service Center. Responsive to the needs of self-represented litigants. Collaboration: Works with others cooperatively, accepts feedback, demonstrates a willingness to be a team player, and contributes to a work environment that focuses on shared departmental goals. Communications: Excellent oral and written communication skills to maximize the effectiveness of the Court Service Center; Ability to establish and maintain effective working relationships with court officials, judges, and community resources is critical. Continuous Learning: Demonstrates a commitment to continuously improving himself or herself through professional development. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Court Service Center Staff Attorney: A Law Degree and admission to the Massachusetts Bar at the start of the position. Individuals who have passed the bar exam but are waiting to be sworn in may apply. Skills and abilities acquired through a minimum of Two (2) years of relevant work experience such as case related experience within a Trial Court division, with legal service providers, social service agencies, and related allied service resources; Considerable knowledge of relevant state statutes, court rules and case law that prescribe the authority of the court and an ability to interpret and apply them to the cases before the court; Considerable knowledge of court procedures, legal documents, and laws pertaining to the court; Considerable knowledge of the work and role of legal service providers, social service state agencies, and related community resources; Knowledge of and ability to use personal computers and related business software such as Microsoft Office; Bilingual skills are preferred; Knowledge of the organization, functions, jurisdiction and authority of the court; Ability to maintain effective working relationships with Judges, court officials, attorneys, court employees and the general public; Demonstrate ability to remain responsive to local court departments and ensure multi-lingual access to court related services; Ability to identify and resolve customer service and queuing issues experienced at the Court Service Center; Ability to utilize data to monitor trends operational efficiency of a customer service operation; Demonstrated ability to independently initiate action, complete assignments and to handle multiple assignments simultaneously; Exceptional skills in using multi-media techniques: social media, web-based initiatives and digital resources to access and use local resources for referrals; Knowledge of procedures the types of resources and services available to librarians and library users; Ability to reach with hands and arms, bend, crouch, climb stairs, and lift materials weighing up to 30 pounds; Considerable knowledge of court policies and procedures and demonstrated ability to apply those policies to inquiries; Demonstrated ability to independently complete assignments and to handle multiple assignments; and Demonstrated ability to identify problems and to develop feasible solutions; and to properly route them for appropriate resolution when necessary; and Ability to exercise judgment and to work without close supervision. Closing Date/Time: 2024-07-22

Title: Staff Attorney - Court Service Center- (Taunton) Pay Grade: Grade 17 Starting Pay:$79,771.83/Yr. Departmental Mission Statement: The Court Services and Law Libraries Department is responsible for providing key court services to support the administration of justice and advance access to justice in the Trial Court. These services include the Court Service Centers, the Trial Court Law Libraries. https://www.mass.gov/orgs/court-services-law-libraries-department Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Cover Letter letter inclusion with application preferred. Position Summary: Working within the Court Services and Law Libraries Department of the Office of Court Management, a Court Service Center Staff Attorney provides accurate legal information and court assistance for self-represented litigants and other members of the public to achieve better access to the Massachusetts justice system. All Court Service Center Staff Attorneys use professional legal experience and knowledge of social service agencies and organizations to provide self-represented litigants with the resources they need to navigate the court system and best address their issues. This position is responsible for assisting on an array of court information, forms, resources, and referral. The Staff Attorney also answers questions, reviews documents, and directs self-represented litigants and members of the public to the proper court office for additional assistance as appropriate. The Staff Attorney responsibilities will also include an educational component and other outreach activities in areas of family law, housing law, small claims, record sealing, and a variety of other court related matters. A Staff Attorney will also be expected to host workshop for assisting self-represented litigants in communities as needed. Through collaboration with local legal service providers and other social services, litigants seeking assistance at the Court Service Center are put in contact with the proper resources external to the court by the Manager and staff, achieving the goal of improving the lives of the public being served. Supervision Received: Receives general direction from the Court Service Center Manager in performing duties in accordance with established guidelines. Duties: Assists in the daily operations of a Court Service Center including: Assists self-represented litigants to gain access to Trial Court services by providing legal and procedural information; Under the direction of the Court Service Center Manager, implements strategies to increase the impact and efficiency of all court related services made available at the Court Service Center; Assists in the development, management, and evaluation of new initiatives to enhance the services provided to self-represented litigants; Contributes to the development of service related, user-friendly informational materials and online content to supplement the support provided at the Court Service Center; Provides information and explanations about a variety of court processes, court rules, official documents, and forms; Reviews completed court forms and papers being submitted to court divisions for adherence to court rules and protocols; Triages visitors to the center and makes referrals as appropriate; Ensures access for limited English proficient litigants and members of the public; Participates in regular meetings with the staff of the Court Service Center, as well as court officials from local area court divisions representing all Trial Court Departments in an effort to improve coordination and effectiveness; Assists in initiating data driven best practices to improve efficiencies and meet metric related benchmarks and goals; Ensures that data is captured, and statistical evaluation is conducted, including updating intake spreadsheets, performing data backup, and assisting in the preparation of statistical reports; and Performs other related duties as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values: Communicates and demonstrates the ethics and values of the Massachusetts Trial Court. Mission: Understands, upholds, and communicates the Court Services and Law Libraries Department mission. Applied Knowledge: Ability to provide accurate legal information and court assistance for self-represented litigants other members of the public for improving access to justice. Problem Solving: Accurately can assesses operational and administrative problems in the Court Service Center and develop feasible solutions. Customer Service: Conducts oneself in a courteous and professional manner to users of the Court Service Center. Responsive to the needs of self-represented litigants. Collaboration: Works with others cooperatively, accepts feedback, demonstrates a willingness to be a team player, and contributes to a work environment that focuses on shared departmental goals. Communications: Excellent oral and written communication skills to maximize the effectiveness of the Court Service Center; Ability to establish and maintain effective working relationships with court officials, judges, and community resources is critical. Continuous Learning: Demonstrates a commitment to continuously improving himself or herself through professional development. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Court Service Center Staff Attorney: A Law Degree and admission to the Massachusetts Bar at the start of the position. Individuals who have passed the bar exam but are waiting to be sworn in may apply. Skills and abilities acquired through a minimum of Two (2) years of relevant work experience such as case related experience within a Trial Court division, with legal service providers, social service agencies, and related allied service resources; Considerable knowledge of relevant state statutes, court rules and case law that prescribe the authority of the court and an ability to interpret and apply them to the cases before the court; Considerable knowledge of court procedures, legal documents, and laws pertaining to the court; Considerable knowledge of the work and role of legal service providers, social service state agencies, and related community resources; Knowledge of and ability to use personal computers and related business software such as Microsoft Office; Bilingual skills are preferred; Knowledge of the organization, functions, jurisdiction and authority of the court; Ability to maintain effective working relationships with Judges, court officials, attorneys, court employees and the general public; Demonstrate ability to remain responsive to local court departments and ensure multi-lingual access to court related services; Ability to identify and resolve customer service and queuing issues experienced at the Court Service Center; Ability to utilize data to monitor trends operational efficiency of a customer service operation; Demonstrated ability to independently initiate action, complete assignments and to handle multiple assignments simultaneously; Exceptional skills in using multi-media techniques: social media, web-based initiatives and digital resources to access and use local resources for referrals; Knowledge of procedures the types of resources and services available to librarians and library users; Ability to reach with hands and arms, bend, crouch, climb stairs, and lift materials weighing up to 30 pounds; Considerable knowledge of court policies and procedures and demonstrated ability to apply those policies to inquiries; Demonstrated ability to independently complete assignments and to handle multiple assignments; and Demonstrated ability to identify problems and to develop feasible solutions; and to properly route them for appropriate resolution when necessary; and Ability to exercise judgment and to work without close supervision. Closing Date/Time: 2024-07-22

Title: Law Clerk - Juvenile Court Starting Pay: $73,722.23 Departmental Mission Statement: It is the mission of the Juvenile Court to protect children from abuse and neglect and promote opportunities for children to reside in safe, stable, permanent family environments whenever possible, to strengthen families when their children are in need of services, to rehabilitate juveniles, to protect the public from delinquent and criminal activity while holding offenders accountable and addressing the harm suffered by the community and the victim, and to decide all cases fairly and impartially with dedication, integrity and professionalism. Notes : This posting is for one law clerk position to start on September 1, 2024, or earlier. The position will end on August 31, 2025, with a possibility of renewal for an additional year. This posting will remain open until Monday, May 20, 2024, at 11:55pm; however, preference will be given to candidates that applied during the initial 14 day posting period. This posting is for a law clerk position in Eastern Massachusetts. All law clerks are assigned by the Manager of Legal Research Services, with the final approval of the Chief Justice, to rotations. In Eastern Massachusetts, the law clerks may be assigned to any of the following eight divisions: Bristol, Barnstable, Essex, Middlesex, Norfolk, Plymouth, Suffolk, and Worcester. The rotation system gives law clerks the opportunity to work with numerous judges and to gain a broader understanding of the work of the Juvenile court. New law clerks are required to report to their assigned courthouses in-person for the first three months. After that period, they may begin a hybrid work schedule at the discretion of the department head and pursuant to Trial Court Policy. Please read the following instructions carefully before starting the Trial Court online application process. Applications that do not comply with the following, may be screened out. 1. Resumes: Resumes must be converted to PDFs (Microsoft Word and text documents will not be accepted) and uploaded with the online application. Resumes should not include a list of references. 2. GPA: Unless your school does not provide a GPA, you must include your cumulative law school GPA on your resume. 3. Letters of Recommendation: Letters of recommendation are optional. Applicants who choose to submit a letter of recommendation must do so via the online application process. Therefore, before starting the online applications, applicants must have PDFs of any letters of recommendation ready to upload. Please do not submit letters of recommendation by other means, such as mail, email, fax, or hand-delivery. 4. Writing Sample: Applicants shall submit a writing sample in response to the question listed at the end of the job posting. Applicants must submit the writing sample via email to the following address: admin-jccallctr@jud.state.ma.us . The sample must be submitted by email only (regular mail, fax or walk-ins will not be accepted) and needs to be sent by 11:55p.m. on the date that the applications start being reviewed (May 20, 2024). 5. Other Materials: Applicants selected for interviews should be prepared to submit additional materials if requested, including a statement of interest, an official law school transcript and an additional writing sample. Position Summary: The law clerk is responsible for performing legal research and writing assignments to assist the judges of the Juvenile Court. Law clerks work directly with the judges, and under the supervision of the Manager of Legal Research Services, Assistant Deputy Court Administrator, and the Chief Justice. A reliable car and the willingness to travel to courthouses throughout the Commonwealth are requirements of the position. A judicial clerkship in the Massachusetts Juvenile Court offers a unique, exciting, and rewarding environment in which to begin a legal career. The Juvenile Court has general jurisdiction over delinquency, youthful offender, children requiring assistance, care and protection, guardianship, and adoption proceedings. Duties: Assists judges in matters before the court by: Discussing legal issues with judges; Performing careful and accurate legal research and analysis, using both online and book resources; Clearly and concisely conveying results of research and analysis to judges, orally and in writing; Preparing well-written and error-free legal research memoranda, and drafting findings of fact, conclusions of law, rationales, judgments and memoranda of decision; Completing assignments in a timely manner and within deadlines established by judges; Performing additional legal research and analysis and further review and revision of written work products as appropriate; and Attending hearings, portions of trials, and other courtroom proceedings, as needed. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Law Clerk: Juris Doctor degree from an accredited law school or eligibility to sit for the Massachusetts bar exam, as of the start of the clerkship. Excellent legal writing and communication skills. Excellent legal research and analytical skills, using both online and book resources. High professional and ethical standards. Access to a reliable car and the willingness and ability to travel to courthouses as assigned. Experience and knowledge in the use of personal computers, including word processing programs such as Microsoft Word and legal research services such as Lexis or Westlaw. Demonstrated ability to follow written and oral instructions. Demonstrated ability to manage, prioritize, and complete simultaneous assignments from various judges. Demonstrated ability to work well independently while maintaining productivity and demonstrating good judgment. Demonstrated ability to meet deadlines and otherwise complete assignments in a timely manner. Demonstrated ability to work well with others in a professional setting, including judges, managers, court staff, and other law clerks. Genuine commitment to serving the full term of the clerkship. Additional preferred qualifications include: Current legal practice or intent to practice law in Massachusetts. Substantial legal research and writing experience, including prior experience as a judicial intern for a Juvenile Court judge. Courses in juvenile law, research assistant positions, prior work experience in the areas of juvenile law and clinical placements. Familiarity with legal research resources beyond Westlaw and Lexis. Demonstrated commitment to government or public service. The Juvenile Court invites well-rounded and distinguished recent law school graduates and practicing attorneys to apply for the clerkship positions. Solid academic credentials are important, however, there are no rigid requirements regarding class rank or standing. All law clerks must reside in Massachusetts for the duration of the law clerk term. Writing Sample: INSTRUCTIONS: Please format your response as a legal memorandum addressed to Judge Moore. The memo cannot be longer than 4 pages, double spaced, in Times New Roman size 12 font. Sarah Caruso and Luisa Colon are neighbors. They attended the same high school and were friends until Sarah accused Luisa of stealing her boyfriend, Alex Russo. According to Luisa, Sarah brutally attacked her with a softball bat and has made her life a “living hell.” Luisa has lingering injuries and she and her father want Sarah punished for what she did. Sarah was charged via a delinquency complaint in the Middlesex County Division of the Juvenile Court, alleging that she committed an assault and battery with a dangerous weapon upon Luisa Colon pursuant to G. L. c. 265, § 15A. The complaint alleges that seventeen-year-old Sarah waited in an alley between two buildings for Luisa to walk by on her way home from school. Sarah then allegedly pulled Luisa into the alley and began striking her repeatedly with a softball bat. Police officers arrived on the scene and arrested Sarah, whom they were familiar with from prior encounters. Sarah has been involved with the Juvenile Court since she was fifteen years old. She was charged with assault and battery following a street brawl that she allegedly initiated. Sarah completed a diversion program following that charge. However, while the current delinquency case was pending, Sarah returned to court when her mother filed a Child Requiring Assistance petition when she began running away from home and not obeying home rules. Sarah’s mother reports being afraid of her because Sarah has a terrible temper and has nearly struck her several times. Having been found to be a Child Requiring Assistance, a Juvenile Court judge ordered Sarah to attend therapeutic counseling and an anger management program for teens. Sarah just started attending these programs after being on a waiting list. Although Sarah initially chose to proceed with a jury trial on the assault and battery with a dangerous weapon charge, she changed her mind after three continuances were allowed in her case. One continuance was a result of the court’s scheduling, one was requested by the Commonwealth, and the third continuance was requested by Sarah’s defense counsel. In consultation with her attorney, Sarah opted for a bench trial, so that she could be tried in advance of her eighteenth birthday. Judge Moore has asked you to write a memorandum for her in preparation of trial. The bench trial is scheduled for six weeks prior to Sarah’s eighteenth birthday. Judge Moore anticipates that if she finds Sarah to be a delinquent child, the Commonwealth will request the sentencing hearing be continued until after Sarah’s eighteenth birthday, and that the defense will oppose, asking for immediate sentencing. What must the judge consider when deciding such a request? Closing Date/Time: 2024-07-22

Title: Case Specialist - Wrentham District Court Pay Grade: Grade 7 Starting Pay: $44,865.27 Departmental Mission Statement: As a gateway to justice in the Commonwealth of Massachusetts, the District Court is dedicated to the administration of justice in a fair, impartial, and timely manner in accordance with the rule of law. In fulfilling this role, the District Court shall provide the communities it serves with an environment that is safe, accessible, and respectful to all. The District Court shall conduct its business with integrity, competence, and a commitment to excellence in order to promote public trust and confidence in the judicial system. District Court Organization Profile Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Supervision Received: Duties: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Case Specialist I Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher level series. • Performs all of the duties of the lower levels within this series as required. Job Competencies: Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements: • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-07-22

Title: Legal Assistant (Gr 13-14) - Office of Jury Commissioner Pay Grade: Grade 13 Starting Pay: $59,047.98 Departmental Mission Statement: The core mission of the Office of Jury Commissioner is to provide randomly selected pools of eligible jurors, representative of the community from which they are drawn, to each of the jury courts of the Commonwealth of Massachusetts, in accordance with the needs of those courts and the direction of the Trial Court. The OJC is committed to educating the public on the value and responsibility of serving as a juror, and to providing courteous, professional service to the public and the courts. Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: Working within the Legal Department of the Office ofJuryCommissioner (OJC), the Legal Assistant is responsible forresponding to all telephone and written inquiries pertaining to juror delinquency matters.The Legal Assistant assists jurors in matters of delinquency resolution and juror compensation. The Legal Assistant works with juror records in connection with the prosecution of delinquency matters and various projects. The Legal Assistant assists in the generation of delinquency notices and applications for criminal complaint. The Legal Assistant prepares hearing lists and other documents related to show cause hearings. The Legal Assistant communicates with court personnel regarding show cause hearings and related matters. The Legal Assistant provides administrative support to OJC attorneys at show cause hearings. The Legal Assistant assists other Legal Department personnel and OJC personnel as needed and may assist with projects. The position title above the entry level performs more complex and varied work. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position title within this series consistent with the specifications of the higher-level position title. The position title reverts to the entry level when there is a vacancy. Legal Assistant I - This is the entry level position title within this series. Employees are expected to perform the full range of entry level duties for this series. Legal Assistant II - This is the second level position title within this series. Employees are expected to perform higher level duties which require more knowledge of policies and procedures and to exercise more independent judgment. Duties: Legal Assistant I Duties: Working under the direction of the Delinquent Juror Prosecution Program Administrator and the supervision of the Legal Counsel and Deputy Legal Counsel, the Legal Assistant I: Provides customer service to jurors, attorneys, court personnel and the general public. This includes providing assistance to jurors in matters of delinquency resolution and juror compensation. May use specialized communication skills in performing these duties. Reviews and responds to written and oral requests, including telephone requests, for information from jurors, attorneys, court personnel and the general public. This includes sending notices to jurors regarding their delinquency status. Performs administrative support duties such as sorting mail and other incoming correspondence, processing outgoing mail and other correspondence, and preparing documents for archiving. Maintains statistical data. Prepares a variety of reports using spreadsheets, the OJC’s juror management software system and similar software. Receives training and assists experienced users on the OJC’s juror management software system, including jury service schedule and location changes, juror service disqualification processing and delinquency-related notice generation. Reviews and analyzes juror history records in connection with juror service disqualifications, which includes identifying discrepancies and taking action to resolve such discrepancies within established guidelines or referring unusual problems to a supervisor. This includes using a web application to access archived documents. Prepares legal documents such as applications for criminal complaint and pleadings for filing. Assists in preparing notices of hearing on application for criminal complaint for mailing. Provides assistance to Legal Counsel and Deputy Legal Counsel at show cause hearings on applications for criminal complaint. Provides post-show cause hearing support to Legal Counsel and Deputy Legal Counsel, including preparing and mailing hearing-related correspondence to delinquent jurors. Backs up Telephone Schedulers, Data Entry personnel, Operations Coordinators, and other OJC personnel as required. Assists with special projects as required. Performs related duties as required. Legal Assistant II Duties: Working under the direction of the Delinquent Juror Prosecution Program Administrator and the supervision of the Legal Counsel and Deputy Legal Counsel, the Legal Assistant II: Responds to more difficult and sensitive requests for information from jurors, attorneys, court personnel and the general public. Serves as resource person to employees in the office and to employees in other offices, including answering questions and assisting in resolving problems. Performs advanced analysis of juror history records in connection with projects, exercising independent judgment concerning appropriate action. Assists in the preparation of statistical and written reports; and may prepare such reports independently. Backs up Delinquent Juror Prosecution Program Administrator as required. Provides administrative support to the DJPP Administrator for special projects and initiatives. Prepares a variety of documents and correspondence requiring knowledge of statutes, office policies, and the OJC’s juror management software system. Assists in the training of new employees. Performs special projects as required. Performs all of the duties of the lower level as required; Performs related duties as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Legal Assistant. Legal Assistant I Requirements: Graduation from high school or its equivalent; Associate degree preferred. Clerical and customer service experience. Ability and experience using personal computers, including word processing software such as MS Word. Experience with spreadsheet software such as MS Excel is preferred. Ability to perform routine data entry at an acceptable rate of speed. Ability to communicate effectively with others. Ability to serve the public and others with business with the OJC in a courteous and professional manner. Knowledge of grammar, spelling, and punctuation. Ability to identify problems and take appropriate action within established guidelines. Strong organizational skills and critical thinking skills. Ability to work independently and follow oral and written instructions. Ability to work on multiple projects simultaneously, independently and as a member of a team; Excellent telephone etiquette. Legal Assistant II Requirements: Three years of experience as a Legal Assistant I. Demonstrated understanding of OJC’s juror management software system as well as all of the procedures related to the Delinquent Juror Prosecution Program. Demonstrated knowledge of court and jury system policies and procedures and demonstrated ability to apply those policies and procedures to inquiries and assignments. Demonstrated ability to provide excellent customer service. Demonstrated ability to respond to more difficult and sensitive requests for information. Demonstrated ability to provide specialized or technical information. Demonstrated ability to identify problems and to take appropriate action within established guidelines or work with supervisors and senior managers to develop feasible solutions. Demonstrated ability to work on multiple projects simultaneously, independently and as a member of a team. Demonstrated ability to exercise judgment and to work without close supervision. Closing Date/Time: 2024-07-22

Title: Audio Visual System Specialist Pay Grade: Management Starting Pay: $88,695.37 Departmental Mission Statement: Enhance access to justice through the effective use of technology. Partner with Judges and all Court Staff to use technology to speed the delivery of justice. Build a culture that values transparency, collaboration, inclusivity, and continuous improvement. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/judicial-information-services-department Notes: Applicants should provide Salary Requirements with their submissions. Position Summary: As a member of the Judiciary’s Audio Visual Team, the AV System Specialist will assist with all aspects of Audio/Visual for the Trial Court. The AVSS is responsible for but not limited to: the maintenance and upgrading of all AV products and services, oversight of the installation and/or upkeep of AV connected hardware and systems, supporting A/V services within courtrooms as well as digital signage within all courthouses, and providing technical assistance and advice to Trial Court Divisions and Offices in regard to all things Audio/Visual. SUPERVISION RECEIVED: The AV System Specialist reports to the AV Services Manager and receives general direction in performing duties in accordance with established guidelines. Duties: • Travels to courts statewide to provide FTR/AV assistance to court divisions, court departments and offices as needed. • Participates in the design, procurement, development, implementation, and maintenance of court digital recording systems. • Manages large implementation projects. • Develops and maintains project & end user documentation including but not limited to the labeling of all end points/system at both the device level and the user level. • Develops training materials and trains users in the use of hardware and software. • Works with the Trial Court’s Office of Court Management, Court Capital, Facilities Management Office and the Security Department on the telecommunications and video/audio aspects of the Trial Court’s courthouse construction and renovation projects. • Recommend, create, document, and oversee appropriate procedures that involve FTR/AV activities with court divisions, court departments and offices to improve Trial Court communications including but not limited to training procedures for JISD support staff and all end users. • Assist the AV Services Manager in the preparation of Request for Response (RFR) documents based on site visits and other research. • Review of vendor proposals and quotes with court personnel and consult as necessary. • Supervises and recommends procedures involving the installation of structured cabling throughout all court locations. • Prepare project reports as requested by AV Services Manager and the Deputy CIO of Service Delivery. Keep accurate files and records of project status and activities. • Maintain and develop strong relationships with all Trial Court staff and departments through direct interaction and a focus on continuous improvement of service, on time delivery, responsiveness, and problem solving • Review & understand statement of works and project contracts to determine time to deliver, allotment of available and required internal and/or third-party resources to various phases of the project/projects • Review project status weekly to keep it on schedule, identify problem areas, and lead resolution efforts. • Perform related duties as required. Job Competencies: All applicants must be able, through the interview process, to prove efficiency in the following areas: Ethics and Values Communicates and demonstrates the ethics and values of the Judicial Branch. Mission Understands, upholds, and communicates the Judicial Branch and Information Services missions. Applied Knowledge Understands information services operations, specialized tools, applications, and software, with some understanding of the various court departments and divisions Continuous Learning Demonstrates a commitment to continuously improve their knowledge of fast-changing computer programs, hardware and software through professional development. Commitment to Diversity Promotes an environment of diversity through understanding, respect, and positive communication with persons of varies racial, ethnic, economic and cultural backgrounds. Customer Service Conducts oneself in a courteous and professional manner when assisting all employees of the Judiciary, regardless of their position in the Judiciary. Collaboration Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals. Problem Solving Accurately assesses workplace problems in JISD and recommends and facilitates appropriate solutions. Minimum Requirements: • Bachelor’s Degree and three (3) years of applicable audio/visual service delivery work experience. • Equivalent combinations of education and/or relevant experience will be considered for meeting the minimum qualifications. Additional Qualifications and Skills • Strong vendor management skills. • Experience with courtroom technologies, FTR and CourtSmart is preferred; • Demonstrated experience providing expert advice and counsel in a respectful manner to all levels of the organization. • Strong project management skills, the ability to plan, manage and maintain a complex, organization wide program over the longer term. • Strong listening skills and ability to understand the user perspective while designing solutions that follow organizational policies. • Demonstrated experience developing and implementing technical education and awareness programs and strategies. • Ability to adapt to a fast-moving technology landscape and keep pace with the latest thinking and new technologies. • Excellent understanding of technology and ability to translate complex concepts and terms into language understandable by non-technical individuals. • Familiarity with ticketing system such as ServiceNow. • Ability to manage multiple projects under strict timelines in a demanding and dynamic environment while meeting overall objectives. • Detail oriented focus on quality work product, with a strong attention to detail including the commitment to proofread for accuracy. • Excellent collaboration and communication skills. • Ability to travel to work sites and to assist at emergencies and/or events as needed. • Troubleshoot and solve project related issues. • Effective communication and interaction with Trial Court staff, vendors and colleagues. Closing Date/Time: 2024-07-22

Title: Assistant Clerk Magistrate- Clinton District Court Pay Grade: Assistant Clerk Magistrate Starting Pay:$ 134,389.69 Departmental Mission Statement: As a gateway to justice in the Commonwealth of Massachusetts, the District Court is dedicated to the administration of justice in a fair, impartial and timely manner in accordance with the rule of law. In fulfilling this role, the District Court shall provide the communities it serves with an environment that is safe, accessible and respectful to all. The District Court shall conduct its business with integrity, competence and a commitment to excellence in order to promote public trust and confidence in the judicial system. Organizational Profile: https://www.mass.gov/orgs/district-court Notes: This position is designated as management position and is covered by the Trial Court Personnel Policies and Procedures Manual. Position Summary: The employees in this position assist the Clerk-Magistrate in performing magisterial and administrative duties as set forth in state statutes and court rules. • Magisterial responsibilities include determining probable cause for the issuance of criminal complaints and search warrants, in court and out of court bail determinations, determinations of preliminary probation violation hearings, adjudicating small claims motions and trials and presiding over both civil and criminal motor vehicle hearings. • Assistant clerk-magistrates also may decide certain non-dispositive motions in civil and criminal cases, enter defaults and default judgments and other civil process. • Administrative responsibilities include the preparation and maintenance of all court papers and records and performance of administrative tasks to ensure that cases move rapidly and smoothly to a determination by the court. • Work is performed under the direction of the Clerk-Magistrate or First Assistant Clerk-Magistrate. • Supervision is exercised over support personnel within the Clerk-Magistrate's Office. Supervision Received: Duties: Any one position may not include all of the duties and responsibilities listed below nor do the listed examples include all tasks which may be found in these positions. • Receives applications for criminal complaints and reviews them for probable cause. • Reviews applications for search warrants filed by police and others and determines whether such warrants may issue. • Conducts hearings and determines whether criminal complaints and/or arrest warrants may issue, determines appeals from civil motor vehicle citations, municipal by-law violations and environmental citations. • Conducts trials of small claims and makes judgments of the same. In the absence of a justice, arraigns defendants, determines questions of bail, and conducts preliminary probation violation hearings. • Calls the list of cases scheduled before a justice and makes the official record of the proceedings. • Reviews filings from attorneys and Pro Se litigants and informs them on court procedure. • Arranges for hearings and notifies counsel. • Certifies and transmits official copies of court records as required. • Issues process as required by the court or prescribed by statutes and rules of court. • Receives, examines and reviews all filings and has responsibility to ensure they comply with rules of court, and to establish their suitability for filing. • Maintains electronic and written indexes of cases entered. • Supervises the receipt, recording and disbursements of fees and money by the court. • Distributes and implements changes in court rules and office procedure. • Administers hearings inside and outside of court where no judge is present. • Performs related work as required. Job Competencies: Thorough knowledge of state statutes, case law and court rules which prescribe the powers and duties of the Clerk-Magistrate and ability to interpret and apply them to the administrative procedures of the office. • Thorough knowledge of court procedure, legal documents, laws and legal factors pertaining to the court. • Thorough knowledge of the organization, functions, jurisdiction and authority of the court. • Knowledge of and ability to use computer software such as MS Office, including word processing, spreadsheets, data bases, and PowerPoint. • Ability to maintain complex and accurate court records. • Ability to plan and supervise the work of others. • Good communication skills and the ability to maintain effective working relationships with court officials, attorneys, subordinate employees, government agencies and the general public. Minimum Requirements: A Bachelor’s Degree; and knowledge, skills and abilities acquired through 6 or more years of relevant work experience in criminal justice, public administration or business administration including supervisory experience; or an equivalent combination of higher education and relevant experience equal to 10 years total; OR A law degree or a graduate degree in a relevant field (for example: criminal justice, public administration or business administration); and knowledge, skills and abilities acquired through 2 or more years of relevant work experience; Preferred Qualifications: Law degree preferred Closing Date/Time: 2024-07-22

Title: Case Specialist Series - Worcester Probate & Family Court Pay Grade: Grade 7-10 Starting Pay: $44,865.27 Departmental Mission Statement: The Probate and Family Court Department's mission is to deliver timely justice to the public by providing equal access to a fair, equitable, and efficient forum to solve family and probate legal matters and to help and protect all individuals, families, and children impartially and respectfully. PROBATE & FAMILY ORGANIZATIONAL PROFILE: Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: Case Specialist I Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements: • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-07-22

Title: Administrative Attorney-Housing Court Pay Grade: Management Starting Pay: $88,695.37-$130,866.23/Yr. Departmental Mission Statement: The Housing Court’s mission is to adjudicate all matters presented by litigants within its jurisdiction regarding housing in a fair, efficient, and timely manner according to the rule of law and the facts presented. In accordance with this mission, the Housing Court, through its operating philosophy and business practices, strives to present a citizen-oriented process to maximize access to justice for all such litigants. All members of the Housing Court are committed to this mission and process to fulfill our role within the judicial branch. Housing Court Organizational Profile Notes: This position is designated as management position and is covered by the Trial Court Personnel Policies and Procedures Manual. This position will require travel per business needs. The successful candidate’s primary in-person work location is to be determined, but the geographical location of the candidate’s home location will be considered in that determination. The candidate will also be required to report to the Administrative Office of the Housing Court and other Housing Court divisions as needed and determined by the Deputy Court Administrator and Chief Justice of the Housing Court. Position Summary: Working as a member of the Departmental Administrative Staff of the Housing Court Department; • Administrative Attorney performs legal research, prepares legal memoranda and other documents, assists in the development and implementation of court rules and policies, and serves as staff to various committees; • Administrative Attorneys also contribute to the work of various departmental court initiatives. • Candidates must possess professional legal research; • Writing ability; • Excellent communication skills; • Along with an attention to detail; • Ability to work cooperatively with the Departmental Chief Justice, as well as other officials and staff of the court divisions of the Housing Court Department, and with other Trial Court Departments; • Additionally, candidates will possess a commitment to public service, as well as a commitment to the delivery of justice SUPERVISION RECEIVED : Work is performed under the general direction of the Departmental Chief Justice, Deputy Court Administrator, or other designee; and is evaluated for professional soundness and conformity to policy. Duties: • Provides advice and assistance to the Chief Justice, Judges, Clerk-Magistrates, Deputy Court Administrator, other court officials and other personnel on a wide-variety of legal and policy issues; • Performs legal research and analysis of relevant case law; • Drafts correspondence in response to complaints, questions and requests for information from the public, attorneys, judges, court officials and other government agencies; • Drafts memoranda and guidelines to assist courts in implementing new policies, forms, or procedures; • Works with the Trial Court Law Libraries to coordinate the Housing Court's legal collection; • Provides information to members of the bar and the general public; • Reviews and recommends to the Chief Justice appropriate action on requests for inter-departmental judicial assignments, case transfers within the Department, special assignments due to conflicts and other problems, and drafts orders effectuating the same; • Drafts and reviews legislation affecting the Housing Court Department and provides advice and training to Department personnel regarding such legislation; • Acts as professional staff to special advisory committees; prepares materials for meetings, prepares reports, and works directly with committee members; • May assist in the hiring of law clerks and other staff in the Housing Court Department; and Performs related duties as required Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: • Ethics and Values: Communicates and demonstrates the ethics and values of the Trial Court; • Mission: Understands, upholds, and communicates the Trial Court and Housing Court Department missions • Applied Knowledge: Understanding of legal research, preparing legal memoranda and other documents, contributing to the development and implementation of court rules and policies. • Problem Solving: Accurately identifies and addresses legal issues within the department and initiates corrective action; • Continuous Learning: Demonstrates a commitment to continuously improve himself or herself through professional development; • Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds; • Customer Service : Fosters a departmental environment emphasizing conduct that is courteous and professional toward both Trial Court employees and the public. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Administrative Attorney: • Graduation from an accredited law school; • Membership in the Massachusetts Bar and two years of relevant legal experience; • Considerable knowledge and experience performing legal research and legal memoranda; • Considerable knowledge of the Massachusetts judicial system, the Massachusetts General Laws, court procedures, and the operations of state government; • Knowledge of and ability to use computer software, including Microsoft Office; • Strong interpersonal skills and the ability to work professionally with court officials, judges, attorneys, and the general public, and to maintain effective working relationships; • Ability to analyze administrative problems and to develop feasible solutions; • Ability to communicate clearly and effectively both orally and in writing; • Ability to handle sensitive matters on a confidential basis; • Ability to work independently and to establish work priorities; • Reputation for ethical behavior; • Ability to work with others and maintain a professional and friendly environment; • Ability to collaborate with department court staff in supporting the Mission of the Housing Court Department; • Self-motivated and a commitment to continuing professional development; • Ability to travel to court locations throughout the department Closing Date/Time: 2024-07-22

Title: Chief Human Resources Officer Pay Grade: Executive Management Starting Pay:$203,265.03 Departmental Mission Statement: Notes: Position Summary: Working within the Office of Court Management (OCM) of the Trial Court, the Chief Human Resources Officer (CHRO) is responsible for overseeing all aspects of the Human Resources Department, its policies, practices and operations in order to meet the Trial Court’s evolving needs. The Chief Human Resources Officer originates and leads the Human Resources’ practices and strategic objectives that will provide an employee-oriented, high-performance culture that emphasizes empowerment, quality, productivity, consistent standards, goal attainment, and the recruitment and ongoing development of a qualified, talented, merit based, and diverse workforce and employment environment. The Chief Human Resources Officer directs the implementation of services, policies, and programs through Human Resource Department’s professional and administrative staff. The CHRO also has oversight of all collective bargaining and labor relations for the Trial Court, maintaining a positive labor relations philosophy that both furthers the Trial Court’s strategic goals, and ensures compliance with the Employer’s obligations under the State’s Collective Bargaining Law. The CHRO reports to the Court Administrator and serves on the executive management team, and assists, advises and collaborates with all levels of department heads, managers, and court officials on a wide range of Human Resource issues. The CHRO is a key executive partner and coach who is tasked with facilitating strategic planning and initiatives, change management, and organizational design. Duties: Leadership/Supervisory Role Oversees and is accountable for all activities of the Human Resources Department and staff; Provides overall leadership and guidance to human resource functions by overseeing personnel policies and procedures, contract administration, labor relations, talent acquisition, hiring and onboarding, HR/CMS support, classification and compensation, position management, HR training and related curriculum development, career development, leave administration, and employee wellness; Provides advice and information on Human Resources and Labor Relations matters to the Court Administrator, the Chief Justice of the Trial Court, OCM Directors, Departmental Chief Justices, the Chief Justices of the Supreme Judicial Court and the Appeals Court, the Commissioner of Probation, the Jury Commissioner, department heads and other court officials and personnel; Leads long-range strategic planning in order to anticipate and plan for innovative changes that promote people productivity, organizational efficiency, and cost effectiveness; Responsible for ensuring that organizational values are clearly communicated and understood at all levels, identifying appropriate employee conduct that is necessary for realizing a service-oriented, high performance culture; Ensures that position classifications and compensation structures are reflective of a dynamic operational environment which embraces contemporary modes of working in a time where the Trial Court is increasingly asked to do more to serve the public and expand access to justice; Serves as the most senior representative of the Court Administrator, who is the statutory employer for collective bargaining purposes; ensures that positive labor relations with unions that represent Trial Court employees is maintained and may participate in negotiations and discussions with the unions as he/she deems appropriate; Intervenes and mediates workplace conflicts in a manner that is reflective of the ethics and values of the Trial Court and that leads to just and appropriate resolutions; Manages administrative matters such as preparing request for proposals and contracts, preparing routine or special reports, performing research, or advancing compensation, evaluation, classification studies for employees; Sets the priorities for key competencies in the drafting of interview guidelines in the appointment of new candidates; Strategy Formulates strategies that lead to quality and depth in overall candidate talent pools for Trial Court positions, and ultimately the quality of selected candidates; Establishes innovative and sound strategies across all units of the Human Resources Department, ensuring that all implemented strategies correspond with the overall current and future strategic plans of the Trial Court as a whole; Maintains a comprehensive strategic recruiting plan and employee retention plans that meet the Trial Court’s increasing demand for high quality talent; Responsible for developing and implementing comprehensive compensation and benefit strategies that are market competitive and also cost effective Functions as the strategic advisor to departmental heads with regard to progressive discipline and handling sensitive employee matters; Leads special projects and serves on various leadership committees of the Trial Court; Policy Develops, directs, and maintains comprehensive human resource programs and policy in: compensation and classification, onboarding, policy implementation, compliance with state/federal laws, benefits administration, employee relations and conflict resolution; Directs the Human Resources Department in the development and creation of positions, job postings, applicant screening criteria, and objective reviews of candidate pools for Trial Court positions; Directs the Human Resource Department in the administration and maintenance of the HR/CMS automated personnel and payroll system provided through Oracle/PeopleSoft; Oversees the performance evaluation program for all Trial Court appointed employees; Supervises the development and administration of all non-statutory salary schedules and the Trial Court classification plan; Supervises the establishment and implementation of all Trial Court issued benefit programs; Reviews and makes recommendations to the Executive Office of the Trial Court (EOTC), Office of Court Management (OCM), and the seven Trial Court departments on improving organization policies, procedures, and practices on personnel matters; Manages maintenance of organizational personnel records/files and the HR/CMS transactions, in compliance with set policy and procedures and with applicable regulations and laws; Leads the organization’s efforts to ensure compliance with Trial Court policies, procedures, and applicable statutes regarding discrimination, harassment, and the rights of all employees; Labor Relations Directs the labor relations activities for the Trial Court ensuring that positive labor management relations is maintained; Provides Department Heads and court officials with best practices by advising and guiding them on the most sensitive and complex of labor relations matters; Ensures that the negotiated grievance procedures are administered fairly and in accordance with the applicable collective bargaining agreements; Oversees the development of recommendations for new contract provisions, oversees contract negotiation processes and memorandums of agreement, and identifies strategies for improving the management of the unionized workforce; Collaborates with the Court Administrator to establish organizational priorities for collective bargaining agreement negotiations and cost of living increase parameters; Serves as a mediator in dispute-resolution through the negotiation of solutions which are in the best interests of all parties and in compliance with fair labor practices, bargaining unit contracts and state and federal personnel administration laws; Informs union officials of serious disciplinary actions taken on union employees in cases of misconduct; Responsible for overseeing the employee grievance process, including the screening, investigating, and employer response to employee grievances; Ensures that the human resources activities that impact union employees are in compliance with the collective bargaining agreements and that new initiatives are implemented in a manner consistent with the employer’s obligations on the State collective bargaining law; Analytics Plays an analytical role to monitor, analyze, and identify strategic needs, gaps, and risks; Leverages management tools that identify, align, and build on the organization’s human capital capabilities in order to achieve overall results and reach desired targets; Conducts job analysis, develops new positions, aids in recruitment efforts and analyses recruiting efforts; Plans for and analyzes future growth and staffing needs; assesses designs, develops and evaluates current staffing; Collaboration Collaborates with fellow executives/department heads in an effort to better understand, analyze, and support the needs for the business, leading to the subsequent establishment of suitable strategies. Ensures that the labor team works with union officials to implement job descriptions for new union positions and coordinates with managers to ensure union work is properly assigned; Ensures that the Trial Court works closely with union representatives to maintain and enhance labor management relations and to maintain fair labor practices across the Trial Court; Works directly with departmental management and elected officials to assist them in carrying out their responsibilities on personnel matters; Facilitates teamwork and participation in work flow process re-engineering and innovation, supporting change management activities and strategic planning efforts; Job Competencies: All applicants must be able, through the interview process, to prove efficiency in the following areas: Ethics and Values - Communicates and demonstrates the ethics and values of the Human Resources Department and the Trial Court. Mission -Understands, upholds, and communicates the Trial Court and Human Resources Department missions. Problem Solving - Accurately assesses candidate acquisition, workplace, and labor relations problems in the Trial Court and recommends and facilitates appropriate solutions and innovations. Customer Service - Conducts oneself in a courteous and professional manner towards both Trial Court employees and the public. Collaboration - Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals. Applied Knowledge - Demonstrated extensive experience and knowledge of human resources, labor relations, and performance management to ensure the continued excellence of the workforce, resolve issues, to properly administer personnel policies and procedures in a unionized employee environment; and to oversee disciplinary related investigations. Commitment to Diversity - Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. Continuous Learning - Demonstrates a commitment to continuously improving himself or herself through professional development. Knowledge Embraces the most effective new HR standards and best practices, ensuring optimal performance of the Human Resources Department, which in turn influences the performance of the various departments and Trial Court operations at large; Continually participates in events, conferences, seminars, and workshops for purposes of professional development; Maintains knowledge of industry trends and employment legislation, and ensures organizational compliance; Minimum Requirements: These are the minimum requirements necessary for the position of Chief Human Resources Officer: Education & Experience: A bachelor’s degree and Ten (10) years of practical senior management level experience in the field of human resources and labor-management relations; Equivalent combinations of education and/or experience will be considered for meeting the minimum requirements. Professional Development: Must have a background that demonstrates a history of regular professional development; demonstrating a record of initiating best practices, the consistent application of policies, and innovative approaches to human resources management and labor relations. Preferred Qualifications: Candidates with a graduate degree in Human Resources, Public or Business Administration, or similar advanced degree will be viewed as demonstrating a commitment to professional development. An ideal candidate will also have some experience managing in a unionized environment. A SPHR certification is also desirable, demonstrating a commitment to the field of Human Resources. Candidates with a professional background as a Director of Human Resources, Director of Talent Acquisition, Head of Labor Relations, or similar position will be preferred. OTHER REQUIRED SKILLS AND ABILITIES: Demonstrated ability to perform human resources related activities of the most complex and non-routine nature, including providing feasible innovative solutions; Knowledge, skills, and abilities in labor relations and negotiations acquired through both training and practical experience; Strong interpersonal communication skills and the ability to work professionally and collaboratively with persons at all levels, including judges, and to maintain effective working relationships; Ability to negotiate with union officials and Trial Court staff to reach agreements, provide remedies, and resolve conflicts; Ability to adapt quickly to changing circumstances and develop workarounds for issues that require a timely resolution; Ability to use data to drive enhancements and efficiencies in operations; Knowledge of and ability to use personal computers, including HR and business related software; Knowledge of current trends and developments in human resources and labor relations; Knowledge of Massachusetts state government; Knowledge of Federal and State labor and employment laws and regulations; Ability to direct and evaluate a large and professionally diverse staff; Ability to multi-task and manage a variety of assignments at once; Ability to communicate clearly and effectively in oral and written form; and Ability to travel within the Commonwealth as necessary. Closing Date/Time: 2024-07-22

Title: Custodian-Greenfield Pay Grade: Grade 6 Starting Pay: $39,221.67/Yr. Departmental Mission Statement: The Facilities Management and Capital Planning department provides for the management and maintenance of 62 state-owned courthouses, and 42 leased facilities located in ten counties of the Commonwealth. The Department is committed to administering effective property management, facility operations, facility renewal, and the delivery of quality customer service in support of the administration of justice throughout the Commonwealth. Facilities Management & Capital Planning Department Organizational Department Notes: This position is designated as a union position and iscovered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. The hours for this position is 2pm-10pm. This position is located in Greenfield, MA. This position may be considered essential personnel in certain emergencies and may be required to work outside of regularly scheduled hours, including staying late or coming in early Position Summary: This series is responsible for performing a variety of duties related to cleaning and the up keeping of orderly conditions of courthouse premises and is responsible for providing custodial and janitorial services. The higher level requires the performance of increasingly more responsible and varied work which requires greater knowledge of cleaning chemicals, surface types, the utilization of power/mechanized cleaning equipment, and providing direction to less senior staff. Employees are hired at the entry level position and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles. ORGANIZATIONAL LEVELS: Custodian I - This is the entry level position title within this series. Employees at this level are expected to clean and keep courthouse premises in an orderly condition by providing custodial and janitorial services. Custodian II - This is the second level position title within this series. Employees at this level are expected to have a complete knowledge of cleaning chemicals, industrial cleaning methods, and the utilization of automatic cleaning equipment. Employees are also expected to function as a lead person on project work and perform small motor/equipment repairs. SUPERVISION RECEIVED: Receives immediate supervision in performing structured but not always routine work. Limited discretion is required. Duties: Custodian I Duties: • Keeps a building in clean and orderly condition by performing a combination of activities including cleaning assigned areas. • Maintains the cleanliness and appearance of floors by sweeping, mopping, and vacuuming. • Washes interior surfaces of buildings such as walls, ceilings, windows, etc. using appropriate supplies and equipment. • Empties waste receptacles and disposes of refuse. • Dusts and polishes furniture. • Performs related duties such as loading and unloading equipment and supplies from vehicles, moving furniture in rooms for special functions or meetings. • Performs outside duties such as washing windows, sweeping walks, shoveling snow, and picking up trash. • Performs related duties as required. Custodian II Additional Duties: • Utilizes advanced custodial equipment such as automatic cleaning equipment, snow blowers, and lawn mowers. • Complete knowledge of cleaning chemicals, surface types, industrial cleaning methods, etc; • Performs minor repairs to building. • Performs small motor/equipment repairs. • Functions as lead person on project work. • Performs related duties as required. Job Competencies: • Ethics and Values: Communicates and demonstrates the ethics and values of the Court Facilities Department and the Trial Court. • Mission: Understands, upholds, and communicates the Trial Court and Court Facilities Department missions. • Applied Knowledge: Understands standard facility management methods, codes, and operational best practices. • Problem Solving: Accurately assesses custodial problems of a routine nature and initiates corrective action. • Continuous Learning: Demonstrates a commitment to continuously improve himself or herself through training and making use of new methods and equipment. • Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. • Customer Service: Contributes to a departmental environment emphasizing conduct that is courteous and professional toward both Trial Court employees and the public. • Collaboration: Works with others cooperatively, and demonstrates teamwork, contributing to a work environment that focuses on shared goals. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Custodian I Custodian I Requirements: • One to three years’ experience in basic custodial / janitorial duties. • Ability to perform physical labor and follow oral and written instructions. • Knowledge of methods followed in building custodial work. • Knowledge of types and uses of materials, tools, and equipment used in building custodial work. • Physical stamina and endurance. Custodian II Additional Requirements: • At least two years’ experience as at the entry level position, working with automatic cleaning equipment and industrial cleaning methods. • Ability to perform physical labor and follow oral and written instructions. • Knowledge of methods followed in building custodial work. • Knowledge of types and uses of materials, tools, and equipment used in building custodial work. • Ability to give direction and instruction to less senior staff. Closing Date/Time: 2024-07-22

Title: Sessions Clerk -Office of the Clerk Magistrate/Lynn District Court Pay Grade: Grade 13 Starting Pay: $59,047.98 Departmental Mission Statement: As a gateway to justice in the Commonwealth of Massachusetts, the District Court is dedicated to the administration of justice in a fair, impartial, and timely manner in accordance with the rule of law. In fulfilling this role, the District Court shall provide the communities it serves with an environment that is safe, accessible, and respectful to all. The District Court shall conduct its business with integrity, competence, and a commitment to excellence in order to promote public trust and confidence in the judicial system. Organizational Profile : https://www.mass.gov/orgs/district-court Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for regularly attending sessions of court in place of a Clerk-Magistrate, Assistant Clerk-Magistrate, Register of Probate, or Assistant Register of Probate, unless otherwise prohibited by statute. Performs specific functions in court such as: • calling the list • administering oaths • receiving documents and exhibits • and recording dispositions. • Also performs case processing duties when court is not in session. • Provides service to the public and other individuals who have business with the court consistent with policies on confidentiality. • The position title above the entry level requires the performance of more responsible duties and more specialized out of court case processing duties. • Employees are appointed into this series at the entry level position title and are eligible for reclassification to the higher-level position title consistent with the specifications for the higher-level position title. The position title reverts back to the entry level when there is a vacancy. ORGANIZATIONAL LEVELS : This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Sessions Clerk I - This is the entry level position title within this series. Employees at this level are expected to run sessions of court and to perform case processing duties when court is not in session. Sessions Clerk II - This is the second level position title within this series. Employees at this level are expected to provide assistance in the area of case management and to perform more advanced case processing duties when court is not in session. Duties: Sessions Clerk I Duties : • Regularly attends sessions of court for a major portion of the workday. While in court, assists the judge presiding over the session by • Calling the list • Presenting matters to the court • ensuring that the session is stenographically or electronically recorded. • Administering oaths and giving directions to the parties as necessary • Recording the judge's decisions • Drawing orders reflecting those decisions as directed by the judge. • Performing related duties, as necessary. • Performs courtroom duties alone or may supervise other employees depending on the needs of the session. • Receives, marks, and maintains custody of papers and exhibits offered at trial and ensures their security. • Maintains trial and hearing schedules and notifies interested parties. • Prepares trial lists and all required files, forms, and exhibits in anticipation of court sessions. • Records and maintains accurate minutes of all orders, judgments, or directions of the court. • Receives training and assists advanced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of criminal complaints, warrant processing, extensive docketing, scheduling, and management reporting • Prepares, accepts, notates, and preserves files • Assists the public, litigants, and attorneys concerning court schedules or court functions, rules, or practices. • Ensures compliance with court orders regarding submission of documents subsequent to hearing • Distributes case files to the appropriate personnel for further processing; • Performs case processing functions within an office when court is not in session; • Performs the duties of a lower level series as required. Sessions Clerk II Additional Duties : • Provides assistance in the area of case management, including coordinating with judges concerning scheduling, size of calendars, creation of special calendars as needed, working out conflicts concerning dates and length of time required, coordinating continuances, and determining case readiness. • Assists as a supervisor of courtroom personnel, making assignments, reviewing calendars, and maintaining an awareness of session requirements through discussions with Judges and Clerks, monitoring work activities and resolving problems, and coordinating the training of new courtroom personnel. • Regularly meets with court personnel and other individuals to discuss ways to improve the efficiencies of court sessions and related work within established guidelines and recommends improved methods and procedures to a supervisor. • Performs advanced case processing functions using MassCourts when court is not in session. • Performs special projects pertaining to cash flow management as required. • Performs the duties of the lower level within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Sessions Clerk. Sessions Clerk I Requirements : • Graduation from high school or its equivalent and a minimum of five years of experience in an office of a Clerk-Magistrate or a Register of Probate, • Including experience as a Courtroom Procedures Clerk, or an equivalent combination of education and experience. • Thorough knowledge of state statutes, court procedures and policies, legal documents and terminology, laws, and functions of the court. • Demonstrated knowledge of the rules, practices, and procedures pertaining to court sessions. • Demonstrated ability to navigate and recall court records and data from the MassCourts case management system. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • Excellent organizational skills. • Excellent communication skills, including the ability to perform work and communicate in a highly visible and public setting. • Ability to handle multiple issues simultaneously. • Ability to maintain accurate records of proceedings. • Ability to establish and maintain effective working relationships with others. • Ability to serve the public and others with business before the court in a courteous and professional manner. • Ability to perform case processing duties when court is not in session. Sessions Clerk II Additional Requirements : • A minimum of three years of experience as a Sessions Clerk I. • Thorough knowledge of the rules, practices, and procedures pertaining to all types of court sessions. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Excellent organizational skills, including the demonstrated ability to process a high volume of court papers in an organized and efficient manner. • Demonstrated working knowledge of case processing using MassCourts. • Ability to perform case processing duties when court is not in session. • Considerable knowledge of the procedures related to the processing of all types of cases and the ability to process those cases from beginning to end. • Demonstrated ability to identify problems and to develop creative solutions to those problems. • Demonstrated ability to exercise sound judgments. • Demonstrated ability to assign, supervise and review the work of subordinate employees. • Demonstrated ability to perform research and to prepare reports. Closing Date/Time: 2024-07-22