PLACER COUNTY, CA
Auburn, California, United States
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION The Placer County Adult System of Care Division of the Health and Human Services Department has an excellent and rewarding career opportunity for a dynamic and ambitious individual who is interested in furthering their career as a Health and Human Services Program Manager. This position reports directly to the division's Assistant Director and is responsible for managing specialty mental health services for adults with a serious mental illness. The ideal candidate will have experience in community based mental health, a thorough understanding of the Medi-Cal billing system, and knowledge of the various CalAIM initiatives and the impact those have on specialty mental health services. This position is also responsible for supervising the Adult System of Care supervisors in complex program areas and must have strong knowledge of supervision and experience in personnel issues. In addition, the ideal candidate will have experience with contract management of service providers, writing requests for proposals, and identifying grant opportunities and submitting applications. The successful candidate will demonstrate adaptability, compassion, positive outlook, and possess strong problem solving and customer service skills as well as experience leading an effective team. The eligible list established from this recruitment may also be used to fill permanent vacancies in the Children's System of Care and Human Services divisions as they arise, subject to specific position requirements. Under Children's System of Care, the ideal candidate would have experience with both Behavioral Health and Child Welfare Services providing responsible clinical, social work, administrative, operational, and program management, although experience with either service sector will be considered. Under Human Services, this position may supervise multiple Human Services and Housing programs, training and development, and interface with multiple county divisions to help individuals achieve self-sufficiency. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Management benefits . For more information regarding the benefits Placer County has to offer please visit Placer County's Human Resources website. DEFINITION To plan, organize, manage, and coordinate the programmatic, administrative, and operational activities in support of assigned and multiple program areas; to direct, manage, and supervise the work of assigned staff/team members; to establish and implement assigned programs’ objectives and performance standards; to promote, coordinate, and participate in collaborative activities, programs, and projects; and to function as a proactive and positive member of a program management team within the Health and Human Services Department. DISTINGUISHING CHARACTERISTICS The Health and Human Services Program Manager job class recognizes positions that provide full second-line, direct supervision to program/project teams within the context of one large and complex division or program, or multiple program areas. Incumbents within this job class provide responsible clinical, administrative, operational, and program management within the Health and Human Services Department. SUPERVISION RECEIVED AND EXERCISED Receives general direction from higher level management staff. Exercises direct supervision over supervisory, professional, technical, and clerical personnel. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Plan, organize, and manage programmatic, administrative, and operational activities in support of multiple program areas; oversee and coordinate the allocation of designated resources, administer the record keeping and reporting functions, and ensure compliance with stated mission, goals, regulations, and guidelines. Establish programs’ objectives and performance standards; evaluate programs’ operations and activities in terms of over-all effectiveness and compliance; implement improvements and modifications as necessary; and adjust over-all goals and objectives in response to program directives and/or client needs. Develop, coordinate, and participate in collaborative activities, programs, and projects to maximize available resources and responsiveness to clients; provide necessary and requested resources; act as team member/leader for assigned projects/opportunities. Develop, implement, and manage clinical, administrative, and operational systems and processes to maximize the effectiveness and responsiveness of assigned programs; act as professional and managerial resource to program staff, project teams, and clients as well as other County departments and departmental colleagues in a positive and supportive manner. Provide professional and managerial expertise in support of assigned and multiple program areas as well as the Department’s over-all mission, goals, objectives, and directives; act as a primary resource to the Department’s Policy Counsel, boards, committees, contractors, and clients in the planning, development, and implementation of Department’s activities in targeted and/or proposed program areas. Collaborate with appropriate departments, programs, and work units to secure advice, resources, and technical services necessary to achieve assigned programs’ goals, objectives, and directives in accordance with mutually agreed upon time frames and in compliance with pertinent guidelines and regulations. Participate in budget preparation and administration for assigned program; preparing cost estimates/projections, submitting justifications for requested resources, and monitoring and controlling expenditures. Direct, oversee, and administer contracts for service/care providers in the implementation of assigned client services/program areas; review and evaluate quality of service and contract compliance; verify billings and payments; respond to inquiries and trouble-shoot complaints; and represent the Department and assigned programs to contractors and vendors. Represent Department and assigned programs/projects to other organizations, local communities, special interest groups, schools, businesses, clients, and the general public; act as primary and major resource regarding assigned programs; respond to inquiries; and promote the Department’s mission and goals. Establish and maintain open communications with other Department programs, projects, and multi-disciplinary teams; coordinate data, resources, and work products as necessary and upon request in support of a productive and positive working environment. Perform related duties as required. WORKING CONDITIONS Work is typically performed in an indoor office environment with controlled temperature conditions. Position may require travel to and from other locations in a variety of outdoor weather conditions. MINIMUM QUALIFICATIONS Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Five years of increasingly responsible clinical and/or administrative experience in a health or human services or environmental health agency, including at least two years of supervisory responsibility. Training: Equivalent to a Bachelor's degree from an accredited college or university. Designated positions may require major course work in specified and concentrated areas of study. Required License or Certificate: Designated positions may require possession of a specific license to perform and/or oversee regulatory or clinical functions in the State of California. May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. Possession of a State Board of Behavioral Science Examiners (BBS) license to practice as a Licensed Marriage Family Therapist (LMFT), a Licensed Clinical Social Worker (LCSW), or a Licensed Professional Clinical Counselor (LPCC) is not a requirement, but is preferred. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of designated professional discipline with specific knowledge and expertise of assigned program and client services areas. When assigned to the Human Services Call Center, expertise is also required in lobby management, document imaging, task management, call management via related operational systems and technology. Pertinent local, state and federal rules, regulations and laws. Modern office procedures, methods and computer equipment. Principles and practices of research, analysis and management. Budgeting procedures and techniques. Principles of supervision, training and performance evaluations. Cultural, religious, economic and social groups and their relationship to the delivery and acceptance of health and human services. Ability to: Organize, implement and direct assigned program operations and activities. When assigned to the Human Services Call Center, monitor real-time metrics via task management, lobby management, and call management technologies and systems to redirect staff and optimize service delivery on a continuous basis. On a continuous basis, know and understand all aspects of the job; intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures. On a continuous basis, sit at a desk for long periods of time; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and communicate through written means; and lift light weight. Interpret and explain pertinent County-wide and Departmental policies and procedures. Plan, organize, and implement assigned client services through multi-disciplinary and multi-agency programs that include public, private, and contract agencies/providers. Assist in the development and monitoring of an assigned program budget. Develop and recommend policies and procedures related to assigned operations. Work with various cultural and ethnic groups in a tactful and effective manner. Communicate clearly and concisely, both orally and in writing. Supervise, train and evaluate assigned staff. Establish and maintain effective working relationships with those contacted in the performance of required duties. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Janine Martindale, Administrative Technician, at jmartind@placer.ca.gov or (530) 889-4083. Closing Date/Time: Open Until Filled
Jun 01, 2024
Full Time
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION The Placer County Adult System of Care Division of the Health and Human Services Department has an excellent and rewarding career opportunity for a dynamic and ambitious individual who is interested in furthering their career as a Health and Human Services Program Manager. This position reports directly to the division's Assistant Director and is responsible for managing specialty mental health services for adults with a serious mental illness. The ideal candidate will have experience in community based mental health, a thorough understanding of the Medi-Cal billing system, and knowledge of the various CalAIM initiatives and the impact those have on specialty mental health services. This position is also responsible for supervising the Adult System of Care supervisors in complex program areas and must have strong knowledge of supervision and experience in personnel issues. In addition, the ideal candidate will have experience with contract management of service providers, writing requests for proposals, and identifying grant opportunities and submitting applications. The successful candidate will demonstrate adaptability, compassion, positive outlook, and possess strong problem solving and customer service skills as well as experience leading an effective team. The eligible list established from this recruitment may also be used to fill permanent vacancies in the Children's System of Care and Human Services divisions as they arise, subject to specific position requirements. Under Children's System of Care, the ideal candidate would have experience with both Behavioral Health and Child Welfare Services providing responsible clinical, social work, administrative, operational, and program management, although experience with either service sector will be considered. Under Human Services, this position may supervise multiple Human Services and Housing programs, training and development, and interface with multiple county divisions to help individuals achieve self-sufficiency. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Management benefits . For more information regarding the benefits Placer County has to offer please visit Placer County's Human Resources website. DEFINITION To plan, organize, manage, and coordinate the programmatic, administrative, and operational activities in support of assigned and multiple program areas; to direct, manage, and supervise the work of assigned staff/team members; to establish and implement assigned programs’ objectives and performance standards; to promote, coordinate, and participate in collaborative activities, programs, and projects; and to function as a proactive and positive member of a program management team within the Health and Human Services Department. DISTINGUISHING CHARACTERISTICS The Health and Human Services Program Manager job class recognizes positions that provide full second-line, direct supervision to program/project teams within the context of one large and complex division or program, or multiple program areas. Incumbents within this job class provide responsible clinical, administrative, operational, and program management within the Health and Human Services Department. SUPERVISION RECEIVED AND EXERCISED Receives general direction from higher level management staff. Exercises direct supervision over supervisory, professional, technical, and clerical personnel. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Plan, organize, and manage programmatic, administrative, and operational activities in support of multiple program areas; oversee and coordinate the allocation of designated resources, administer the record keeping and reporting functions, and ensure compliance with stated mission, goals, regulations, and guidelines. Establish programs’ objectives and performance standards; evaluate programs’ operations and activities in terms of over-all effectiveness and compliance; implement improvements and modifications as necessary; and adjust over-all goals and objectives in response to program directives and/or client needs. Develop, coordinate, and participate in collaborative activities, programs, and projects to maximize available resources and responsiveness to clients; provide necessary and requested resources; act as team member/leader for assigned projects/opportunities. Develop, implement, and manage clinical, administrative, and operational systems and processes to maximize the effectiveness and responsiveness of assigned programs; act as professional and managerial resource to program staff, project teams, and clients as well as other County departments and departmental colleagues in a positive and supportive manner. Provide professional and managerial expertise in support of assigned and multiple program areas as well as the Department’s over-all mission, goals, objectives, and directives; act as a primary resource to the Department’s Policy Counsel, boards, committees, contractors, and clients in the planning, development, and implementation of Department’s activities in targeted and/or proposed program areas. Collaborate with appropriate departments, programs, and work units to secure advice, resources, and technical services necessary to achieve assigned programs’ goals, objectives, and directives in accordance with mutually agreed upon time frames and in compliance with pertinent guidelines and regulations. Participate in budget preparation and administration for assigned program; preparing cost estimates/projections, submitting justifications for requested resources, and monitoring and controlling expenditures. Direct, oversee, and administer contracts for service/care providers in the implementation of assigned client services/program areas; review and evaluate quality of service and contract compliance; verify billings and payments; respond to inquiries and trouble-shoot complaints; and represent the Department and assigned programs to contractors and vendors. Represent Department and assigned programs/projects to other organizations, local communities, special interest groups, schools, businesses, clients, and the general public; act as primary and major resource regarding assigned programs; respond to inquiries; and promote the Department’s mission and goals. Establish and maintain open communications with other Department programs, projects, and multi-disciplinary teams; coordinate data, resources, and work products as necessary and upon request in support of a productive and positive working environment. Perform related duties as required. WORKING CONDITIONS Work is typically performed in an indoor office environment with controlled temperature conditions. Position may require travel to and from other locations in a variety of outdoor weather conditions. MINIMUM QUALIFICATIONS Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Five years of increasingly responsible clinical and/or administrative experience in a health or human services or environmental health agency, including at least two years of supervisory responsibility. Training: Equivalent to a Bachelor's degree from an accredited college or university. Designated positions may require major course work in specified and concentrated areas of study. Required License or Certificate: Designated positions may require possession of a specific license to perform and/or oversee regulatory or clinical functions in the State of California. May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. Possession of a State Board of Behavioral Science Examiners (BBS) license to practice as a Licensed Marriage Family Therapist (LMFT), a Licensed Clinical Social Worker (LCSW), or a Licensed Professional Clinical Counselor (LPCC) is not a requirement, but is preferred. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of designated professional discipline with specific knowledge and expertise of assigned program and client services areas. When assigned to the Human Services Call Center, expertise is also required in lobby management, document imaging, task management, call management via related operational systems and technology. Pertinent local, state and federal rules, regulations and laws. Modern office procedures, methods and computer equipment. Principles and practices of research, analysis and management. Budgeting procedures and techniques. Principles of supervision, training and performance evaluations. Cultural, religious, economic and social groups and their relationship to the delivery and acceptance of health and human services. Ability to: Organize, implement and direct assigned program operations and activities. When assigned to the Human Services Call Center, monitor real-time metrics via task management, lobby management, and call management technologies and systems to redirect staff and optimize service delivery on a continuous basis. On a continuous basis, know and understand all aspects of the job; intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures. On a continuous basis, sit at a desk for long periods of time; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and communicate through written means; and lift light weight. Interpret and explain pertinent County-wide and Departmental policies and procedures. Plan, organize, and implement assigned client services through multi-disciplinary and multi-agency programs that include public, private, and contract agencies/providers. Assist in the development and monitoring of an assigned program budget. Develop and recommend policies and procedures related to assigned operations. Work with various cultural and ethnic groups in a tactful and effective manner. Communicate clearly and concisely, both orally and in writing. Supervise, train and evaluate assigned staff. Establish and maintain effective working relationships with those contacted in the performance of required duties. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Janine Martindale, Administrative Technician, at jmartind@placer.ca.gov or (530) 889-4083. Closing Date/Time: Open Until Filled
Nevada County, CA
Grass Valley, California, United States
Definition and Class Characteristics INTERVIEWS FOR SELECTED CANDIDATES WILL BE HELD ON WEDNESDAY, JULY 31 The Public Health Department promotes the health of the entire community through varied programs ranging from control of communicable diseases and coordinated responses to health emergencies to individual case management to primary prevention of disease and wellness promotion. The Women, Infants, and Children (WIC) staff and Peer Counselors are seeking a new member for our team! We partner with families and their health care providers to ensure the best possible breastfeeding experience for new mothers. The Public Health WIC program supports supplemental nutrition, breastfeeding, health education, and coordinated access to community health services. This position also provides support to the WIC Breastfeeding Peer Counseling (BFPC) program, which connects new mothers with a trained peer counselor to educate, encourage, and support breastfeeding as the norm. Additionally, WIC provides early access to supportive care when needed, which may include occasional communications outside of normal business hours. The primary responsibilities of these staff members is to support new moms by listening, engaging them in the WIC BFPC program through regular appointments and communication, documenting interactions, promoting prenatal education, and referring to lactation consultants. Additional responsibilities include: Greeting and welcoming participants at WIC reception. Assisting with program navigation, customer communication, and scheduling appointments. Engaging and enrolling new prenatal participants in the BFPC/WIC program. Documenting all periodic contacts within two databases. Communicating with participants regularly per program requirements, occasionally outside normal business hours. Supporting pre and postnatal breastfeeding education. Responding to participant concerns and questions related to normal breastfeeding. Referring participants to Lactation Consultants as needed. In charge of front desk duties including, but not limited to, answering phones, scheduling appointments, issuing benefits, issuing breast pumps and greeting clients. Supporting the department in other duties as assigned. The ideal candidate will: Bring value to a strong Public Health team to prevent disease in women, infants, and children through optimal nutrition and breastfeeding support, referrals, and education. Be enthusiastic about nutrition, breastfeeding, and health promotion strategies. Be committed to and participate in the department’s work towards diversity, inclusion and equity. Possess strong communication, office, and typing skills, and be able to work independently to prioritize tasks and ensure compliance to communication and documentation program requirements. Our full-time staff members enjoy an extensive benefit package including but not limited to a generous leave program, 11 standard holidays and 2 floating holidays, CalPERS retirement, medical insurance, dental insurance, vision insurance, life insurance, flexible spending accounts for medical and dependent care expenses, and a deferred compensation plan including 401(a), 457(b) and Roth options. We also offer a tuition reimbursement program, flexible schedules, and even a telework option, depending on program needs! Why Nevada County? Because here, your contribution, your worth, your ideas, all have a place. We thrive on transparent and ongoing communication through employee newsletters, social media and hosted sites. We strive to be the best version of ourselves through continuous improvement. We learn and grow as a team. Great discoveries happen when people from a diverse set of backgrounds come together. Best of all, you make a difference in the lives of our community every day. Bring your whole self to our place. We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Read the full job description here . Benefits Guide The Benefits Guide is a comprehensive document for employees of the County of Nevada. Information contained in this summary of benefits is not a binding document. Refer to specific unit summaries and agreements (MOUs) for additional benefit information for each employee group. Health Insurance The County sponsored plan for 2024 is the PERS Gold PPO, but you can also choose plans from providers such as Anthem, Blue Shield, and PORAC (if you are a member) to suit your needs. 2024 Health Insurance Plans Anthem Select HMO Anthem Traditional HMO Blue Shield CalPERS Access+ HMO Blue Shield Trio HMO Kaiser HMO PERS Gold PPO (County sponsored plan) PERS Platinum PPO PORAC (Available to PORAC members only) Flexible Spending Accounts The County offers employees the option to contribute to a pre-tax medical FSA and dependent Care FSA. Life Insurance Voya is the County's life insurance provider. We offer the following products through Voya: Basic Accidental Death and Dismemberment Basic Term Life Optional Accidental Death and Dismemberment plans Optional Dependent Term Life Optional Term Life Dental & Vision Insurance Nevada County employees can opt to receive dental and vision insurance without opting for health insurance coverage as well. This will give employees more flexibility to match their choice of insurance plans to their specific needs. Delta Dental is the dental provider offered through Nevada County and VSP Vision Care is our vision care provider. Retirement The County is a member of the CalPERS retirement system and provides the opportunity for voluntary contributions to a 457 deferred compensation account through Nationwide by way of pre-tax and Roth payroll deductions. CalPERS Miscellaneous Tiers: Tier 1 (Classic-former employee originally hired on or before 12/13/12 and are returning to Nevada County) 2.7% @ 55 Tier 2 (Hired by a CalPERS employer between 12/14/12-12/31/12 and coming to Nevada County with less than 6 months between separation from former CalPERS employer and hire date with Nevada County) 2%@60 Tier 3 (Hired by first CalPERS employer on or after 1/1/13 or having a break in service of more than six months between another CalPERS employer and Nevada County) 2%@62 CalPERS Safety tiers: Tier 1 (Classic-former employees originally hired on or before 12/13/12 and are returning to Nevada County) 3% @ 50. Tier 2 (Hired by a CalPERS employer between 7/2411-12/31/12 and coming to Nevada County with less than 6-months between separation from former CalPERS employer and hire date with Nevada County) 3% @ 55. Tier 3 (Hired by any CalPERS employer on or after 1/1/13) 2.7% @ 57. We encourage you to visit the CalPERS home page, www.calpers.ca.gov , to search related information about the retirement plans noted here so that you fully understand what your retirement formula means to you. NEVADA COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER Any information on this page or documents and links are subject to change without notice. Nevada County Human Resources Department 950 Maidu Avenue, Nevada City, CA 95959 (530) 265-7010 option 2 Human.resources@nevadacountyca.gov www.nevadacountyca.gov Closing Date/Time: 7/16/2024 5:00 PM Pacific
Jul 03, 2024
Full Time
Definition and Class Characteristics INTERVIEWS FOR SELECTED CANDIDATES WILL BE HELD ON WEDNESDAY, JULY 31 The Public Health Department promotes the health of the entire community through varied programs ranging from control of communicable diseases and coordinated responses to health emergencies to individual case management to primary prevention of disease and wellness promotion. The Women, Infants, and Children (WIC) staff and Peer Counselors are seeking a new member for our team! We partner with families and their health care providers to ensure the best possible breastfeeding experience for new mothers. The Public Health WIC program supports supplemental nutrition, breastfeeding, health education, and coordinated access to community health services. This position also provides support to the WIC Breastfeeding Peer Counseling (BFPC) program, which connects new mothers with a trained peer counselor to educate, encourage, and support breastfeeding as the norm. Additionally, WIC provides early access to supportive care when needed, which may include occasional communications outside of normal business hours. The primary responsibilities of these staff members is to support new moms by listening, engaging them in the WIC BFPC program through regular appointments and communication, documenting interactions, promoting prenatal education, and referring to lactation consultants. Additional responsibilities include: Greeting and welcoming participants at WIC reception. Assisting with program navigation, customer communication, and scheduling appointments. Engaging and enrolling new prenatal participants in the BFPC/WIC program. Documenting all periodic contacts within two databases. Communicating with participants regularly per program requirements, occasionally outside normal business hours. Supporting pre and postnatal breastfeeding education. Responding to participant concerns and questions related to normal breastfeeding. Referring participants to Lactation Consultants as needed. In charge of front desk duties including, but not limited to, answering phones, scheduling appointments, issuing benefits, issuing breast pumps and greeting clients. Supporting the department in other duties as assigned. The ideal candidate will: Bring value to a strong Public Health team to prevent disease in women, infants, and children through optimal nutrition and breastfeeding support, referrals, and education. Be enthusiastic about nutrition, breastfeeding, and health promotion strategies. Be committed to and participate in the department’s work towards diversity, inclusion and equity. Possess strong communication, office, and typing skills, and be able to work independently to prioritize tasks and ensure compliance to communication and documentation program requirements. Our full-time staff members enjoy an extensive benefit package including but not limited to a generous leave program, 11 standard holidays and 2 floating holidays, CalPERS retirement, medical insurance, dental insurance, vision insurance, life insurance, flexible spending accounts for medical and dependent care expenses, and a deferred compensation plan including 401(a), 457(b) and Roth options. We also offer a tuition reimbursement program, flexible schedules, and even a telework option, depending on program needs! Why Nevada County? Because here, your contribution, your worth, your ideas, all have a place. We thrive on transparent and ongoing communication through employee newsletters, social media and hosted sites. We strive to be the best version of ourselves through continuous improvement. We learn and grow as a team. Great discoveries happen when people from a diverse set of backgrounds come together. Best of all, you make a difference in the lives of our community every day. Bring your whole self to our place. We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Read the full job description here . Benefits Guide The Benefits Guide is a comprehensive document for employees of the County of Nevada. Information contained in this summary of benefits is not a binding document. Refer to specific unit summaries and agreements (MOUs) for additional benefit information for each employee group. Health Insurance The County sponsored plan for 2024 is the PERS Gold PPO, but you can also choose plans from providers such as Anthem, Blue Shield, and PORAC (if you are a member) to suit your needs. 2024 Health Insurance Plans Anthem Select HMO Anthem Traditional HMO Blue Shield CalPERS Access+ HMO Blue Shield Trio HMO Kaiser HMO PERS Gold PPO (County sponsored plan) PERS Platinum PPO PORAC (Available to PORAC members only) Flexible Spending Accounts The County offers employees the option to contribute to a pre-tax medical FSA and dependent Care FSA. Life Insurance Voya is the County's life insurance provider. We offer the following products through Voya: Basic Accidental Death and Dismemberment Basic Term Life Optional Accidental Death and Dismemberment plans Optional Dependent Term Life Optional Term Life Dental & Vision Insurance Nevada County employees can opt to receive dental and vision insurance without opting for health insurance coverage as well. This will give employees more flexibility to match their choice of insurance plans to their specific needs. Delta Dental is the dental provider offered through Nevada County and VSP Vision Care is our vision care provider. Retirement The County is a member of the CalPERS retirement system and provides the opportunity for voluntary contributions to a 457 deferred compensation account through Nationwide by way of pre-tax and Roth payroll deductions. CalPERS Miscellaneous Tiers: Tier 1 (Classic-former employee originally hired on or before 12/13/12 and are returning to Nevada County) 2.7% @ 55 Tier 2 (Hired by a CalPERS employer between 12/14/12-12/31/12 and coming to Nevada County with less than 6 months between separation from former CalPERS employer and hire date with Nevada County) 2%@60 Tier 3 (Hired by first CalPERS employer on or after 1/1/13 or having a break in service of more than six months between another CalPERS employer and Nevada County) 2%@62 CalPERS Safety tiers: Tier 1 (Classic-former employees originally hired on or before 12/13/12 and are returning to Nevada County) 3% @ 50. Tier 2 (Hired by a CalPERS employer between 7/2411-12/31/12 and coming to Nevada County with less than 6-months between separation from former CalPERS employer and hire date with Nevada County) 3% @ 55. Tier 3 (Hired by any CalPERS employer on or after 1/1/13) 2.7% @ 57. We encourage you to visit the CalPERS home page, www.calpers.ca.gov , to search related information about the retirement plans noted here so that you fully understand what your retirement formula means to you. NEVADA COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER Any information on this page or documents and links are subject to change without notice. Nevada County Human Resources Department 950 Maidu Avenue, Nevada City, CA 95959 (530) 265-7010 option 2 Human.resources@nevadacountyca.gov www.nevadacountyca.gov Closing Date/Time: 7/16/2024 5:00 PM Pacific
Nevada County, CA
Grass Valley, California, United States
Definition and Class Characteristics INTERVIEWS FOR SELECTED CANDIDATES WILL BE HELD ON WEDNESDAY, JULY 31 The Public Health Department promotes the health of the entire community through varied programs ranging from control of communicable diseases and coordinated responses to health emergencies to individual case management to primary prevention of disease and wellness promotion. The Women, Infants, and Children (WIC) staff and Peer Counselors are seeking a new member for our team! We partner with families and their health care providers to ensure the best possible breastfeeding experience for new mothers. The Public Health WIC program supports supplemental nutrition, breastfeeding, health education, and coordinated access to community health services. This position also provides support to the WIC Breastfeeding Peer Counseling (BFPC) program, which connects new mothers with a trained peer counselor to educate, encourage, and support breastfeeding as the norm. Additionally, WIC provides early access to supportive care when needed, which may include occasional communications outside of normal business hours. The primary responsibilities of these staff members is to support new moms by listening, engaging them in the WIC BFPC program through regular appointments and communication, documenting interactions, promoting prenatal education, and referring to lactation consultants. Additional responsibilities include: Greeting and welcoming participants at WIC reception. Assisting with program navigation, customer communication, and scheduling appointments. Engaging and enrolling new prenatal participants in the BFPC/WIC program. Documenting all periodic contacts within two databases. Communicating with participants regularly per program requirements, occasionally outside normal business hours. Supporting pre and postnatal breastfeeding education. Responding to participant concerns and questions related to normal breastfeeding. Referring participants to Lactation Consultants as needed. In charge of front desk duties including, but not limited to, answering phones, scheduling appointments, issuing benefits, issuing breast pumps and greeting clients. Supporting the department in other duties as assigned. The ideal candidate will: Bring value to a strong Public Health team to prevent disease in women, infants, and children through optimal nutrition and breastfeeding support, referrals, and education. Be enthusiastic about nutrition, breastfeeding, and health promotion strategies. Be committed to and participate in the department’s work towards diversity, inclusion and equity. Possess strong communication, office, and typing skills, and be able to work independently to prioritize tasks and ensure compliance to communication and documentation program requirements. Our full-time staff members enjoy an extensive benefit package including but not limited to a generous leave program, 11 standard holidays and 2 floating holidays, CalPERS retirement, medical insurance, dental insurance, vision insurance, life insurance, flexible spending accounts for medical and dependent care expenses, and a deferred compensation plan including 401(a), 457(b) and Roth options. We also offer a tuition reimbursement program, flexible schedules, and even a telework option, depending on program needs! Why Nevada County? Because here, your contribution, your worth, your ideas, all have a place. We thrive on transparent and ongoing communication through employee newsletters, social media and hosted sites. We strive to be the best version of ourselves through continuous improvement. We learn and grow as a team. Great discoveries happen when people from a diverse set of backgrounds come together. Best of all, you make a difference in the lives of our community every day. Bring your whole self to our place. We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Read the full job description here . Benefits Guide The Benefits Guide is a comprehensive document for employees of the County of Nevada. Information contained in this summary of benefits is not a binding document. Refer to specific unit summaries and agreements (MOUs) for additional benefit information for each employee group. Health Insurance The County sponsored plan for 2024 is the PERS Gold PPO, but you can also choose plans from providers such as Anthem, Blue Shield, and PORAC (if you are a member) to suit your needs. 2024 Health Insurance Plans Anthem Select HMO Anthem Traditional HMO Blue Shield CalPERS Access+ HMO Blue Shield Trio HMO Kaiser HMO PERS Gold PPO (County sponsored plan) PERS Platinum PPO PORAC (Available to PORAC members only) Flexible Spending Accounts The County offers employees the option to contribute to a pre-tax medical FSA and dependent Care FSA. Life Insurance Voya is the County's life insurance provider. We offer the following products through Voya: Basic Accidental Death and Dismemberment Basic Term Life Optional Accidental Death and Dismemberment plans Optional Dependent Term Life Optional Term Life Dental & Vision Insurance Nevada County employees can opt to receive dental and vision insurance without opting for health insurance coverage as well. This will give employees more flexibility to match their choice of insurance plans to their specific needs. Delta Dental is the dental provider offered through Nevada County and VSP Vision Care is our vision care provider. Retirement The County is a member of the CalPERS retirement system and provides the opportunity for voluntary contributions to a 457 deferred compensation account through Nationwide by way of pre-tax and Roth payroll deductions. CalPERS Miscellaneous Tiers: Tier 1 (Classic-former employee originally hired on or before 12/13/12 and are returning to Nevada County) 2.7% @ 55 Tier 2 (Hired by a CalPERS employer between 12/14/12-12/31/12 and coming to Nevada County with less than 6 months between separation from former CalPERS employer and hire date with Nevada County) 2%@60 Tier 3 (Hired by first CalPERS employer on or after 1/1/13 or having a break in service of more than six months between another CalPERS employer and Nevada County) 2%@62 CalPERS Safety tiers: Tier 1 (Classic-former employees originally hired on or before 12/13/12 and are returning to Nevada County) 3% @ 50. Tier 2 (Hired by a CalPERS employer between 7/2411-12/31/12 and coming to Nevada County with less than 6-months between separation from former CalPERS employer and hire date with Nevada County) 3% @ 55. Tier 3 (Hired by any CalPERS employer on or after 1/1/13) 2.7% @ 57. We encourage you to visit the CalPERS home page, www.calpers.ca.gov , to search related information about the retirement plans noted here so that you fully understand what your retirement formula means to you. NEVADA COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER Any information on this page or documents and links are subject to change without notice. Nevada County Human Resources Department 950 Maidu Avenue, Nevada City, CA 95959 (530) 265-7010 option 2 Human.resources@nevadacountyca.gov www.nevadacountyca.gov Closing Date/Time: 7/16/2024 5:00 PM Pacific
Jul 03, 2024
Full Time
Definition and Class Characteristics INTERVIEWS FOR SELECTED CANDIDATES WILL BE HELD ON WEDNESDAY, JULY 31 The Public Health Department promotes the health of the entire community through varied programs ranging from control of communicable diseases and coordinated responses to health emergencies to individual case management to primary prevention of disease and wellness promotion. The Women, Infants, and Children (WIC) staff and Peer Counselors are seeking a new member for our team! We partner with families and their health care providers to ensure the best possible breastfeeding experience for new mothers. The Public Health WIC program supports supplemental nutrition, breastfeeding, health education, and coordinated access to community health services. This position also provides support to the WIC Breastfeeding Peer Counseling (BFPC) program, which connects new mothers with a trained peer counselor to educate, encourage, and support breastfeeding as the norm. Additionally, WIC provides early access to supportive care when needed, which may include occasional communications outside of normal business hours. The primary responsibilities of these staff members is to support new moms by listening, engaging them in the WIC BFPC program through regular appointments and communication, documenting interactions, promoting prenatal education, and referring to lactation consultants. Additional responsibilities include: Greeting and welcoming participants at WIC reception. Assisting with program navigation, customer communication, and scheduling appointments. Engaging and enrolling new prenatal participants in the BFPC/WIC program. Documenting all periodic contacts within two databases. Communicating with participants regularly per program requirements, occasionally outside normal business hours. Supporting pre and postnatal breastfeeding education. Responding to participant concerns and questions related to normal breastfeeding. Referring participants to Lactation Consultants as needed. In charge of front desk duties including, but not limited to, answering phones, scheduling appointments, issuing benefits, issuing breast pumps and greeting clients. Supporting the department in other duties as assigned. The ideal candidate will: Bring value to a strong Public Health team to prevent disease in women, infants, and children through optimal nutrition and breastfeeding support, referrals, and education. Be enthusiastic about nutrition, breastfeeding, and health promotion strategies. Be committed to and participate in the department’s work towards diversity, inclusion and equity. Possess strong communication, office, and typing skills, and be able to work independently to prioritize tasks and ensure compliance to communication and documentation program requirements. Our full-time staff members enjoy an extensive benefit package including but not limited to a generous leave program, 11 standard holidays and 2 floating holidays, CalPERS retirement, medical insurance, dental insurance, vision insurance, life insurance, flexible spending accounts for medical and dependent care expenses, and a deferred compensation plan including 401(a), 457(b) and Roth options. We also offer a tuition reimbursement program, flexible schedules, and even a telework option, depending on program needs! Why Nevada County? Because here, your contribution, your worth, your ideas, all have a place. We thrive on transparent and ongoing communication through employee newsletters, social media and hosted sites. We strive to be the best version of ourselves through continuous improvement. We learn and grow as a team. Great discoveries happen when people from a diverse set of backgrounds come together. Best of all, you make a difference in the lives of our community every day. Bring your whole self to our place. We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Read the full job description here . Benefits Guide The Benefits Guide is a comprehensive document for employees of the County of Nevada. Information contained in this summary of benefits is not a binding document. Refer to specific unit summaries and agreements (MOUs) for additional benefit information for each employee group. Health Insurance The County sponsored plan for 2024 is the PERS Gold PPO, but you can also choose plans from providers such as Anthem, Blue Shield, and PORAC (if you are a member) to suit your needs. 2024 Health Insurance Plans Anthem Select HMO Anthem Traditional HMO Blue Shield CalPERS Access+ HMO Blue Shield Trio HMO Kaiser HMO PERS Gold PPO (County sponsored plan) PERS Platinum PPO PORAC (Available to PORAC members only) Flexible Spending Accounts The County offers employees the option to contribute to a pre-tax medical FSA and dependent Care FSA. Life Insurance Voya is the County's life insurance provider. We offer the following products through Voya: Basic Accidental Death and Dismemberment Basic Term Life Optional Accidental Death and Dismemberment plans Optional Dependent Term Life Optional Term Life Dental & Vision Insurance Nevada County employees can opt to receive dental and vision insurance without opting for health insurance coverage as well. This will give employees more flexibility to match their choice of insurance plans to their specific needs. Delta Dental is the dental provider offered through Nevada County and VSP Vision Care is our vision care provider. Retirement The County is a member of the CalPERS retirement system and provides the opportunity for voluntary contributions to a 457 deferred compensation account through Nationwide by way of pre-tax and Roth payroll deductions. CalPERS Miscellaneous Tiers: Tier 1 (Classic-former employee originally hired on or before 12/13/12 and are returning to Nevada County) 2.7% @ 55 Tier 2 (Hired by a CalPERS employer between 12/14/12-12/31/12 and coming to Nevada County with less than 6 months between separation from former CalPERS employer and hire date with Nevada County) 2%@60 Tier 3 (Hired by first CalPERS employer on or after 1/1/13 or having a break in service of more than six months between another CalPERS employer and Nevada County) 2%@62 CalPERS Safety tiers: Tier 1 (Classic-former employees originally hired on or before 12/13/12 and are returning to Nevada County) 3% @ 50. Tier 2 (Hired by a CalPERS employer between 7/2411-12/31/12 and coming to Nevada County with less than 6-months between separation from former CalPERS employer and hire date with Nevada County) 3% @ 55. Tier 3 (Hired by any CalPERS employer on or after 1/1/13) 2.7% @ 57. We encourage you to visit the CalPERS home page, www.calpers.ca.gov , to search related information about the retirement plans noted here so that you fully understand what your retirement formula means to you. NEVADA COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER Any information on this page or documents and links are subject to change without notice. Nevada County Human Resources Department 950 Maidu Avenue, Nevada City, CA 95959 (530) 265-7010 option 2 Human.resources@nevadacountyca.gov www.nevadacountyca.gov Closing Date/Time: 7/16/2024 5:00 PM Pacific
Nevada County, CA
Grass Valley, California, United States
Definition and Class Characteristics INTERVIEWS FOR SELECTED CANDIDATES WILL BE HELD THE WEEK OF JULY 22 Interested in joining a fast-paced work environment filled with caring professionals dedicated to improving the lives of vulnerable community members experiencing behavioral health and/or substance use disorders? The Nevada County Behavioral Health Department is looking for four Behavioral Health Workers to support client success! We are currently seeking Behavioral Health Workers (BHWs) for the following programs and services. Please be sure to apply for all levels (BHW I, II, and III) which you may be qualified for. One BHW to support our Forensic program by engaging with and providing case management for forensically involved clients with behavioral and/or substance use disorders to facilitate engagement in recovery, to avoid further arrest and reduce recidivism. One housing-focused BHW to bridge between NCBH, our housing partners at AMIH, as well as other community partners and/or landlords. This team member will provide administrative support through the process of finding, securing, and funding housing, and any associated record keeping. One BHW providing case management for Adult BH clients and linking them to services within the community. This staff member will work with clients to develop care plans, goal setting and skill development to achieve those goals. One BHW supporting our Children's BH team providing treatment, rehabilitative and case management services to children and youth. Rehabilitative Services include community integration skills, communication skills, social skills groups, recreation skills groups, and independent living skills. Our Behavioral Health Workers provide the following support to clients and community members: Engagement: develop positive, strengths-based relationships with individuals with behavioral health needs and/or substance use disorders. Case Management: link, monitor, and coordinate the development of personalized resources for individuals to facilitate engagement in recovery. Support client adherence to care plans that contain individualized goals and interventions. Collaboration: Meet and communicate regularly with the law enforcement and court partners, mental health & substance use agencies, housing, and other community partners. The ideal candidate for this position will perform well in teams but also be capable of independent work. We are looking for a strengths-based individual who is optimistic in their belief in the capacity of people to make positive changes in their lives, and has some understanding of or lived experience. Our full-time staff members enjoy an extensive benefit package including but not limited to a generous leave program, 11 standard holidays and 2 floating holidays, CalPERS retirement, medical insurance, dental insurance, vision insurance, life insurance, flexible spending accounts for medical and dependent care expenses, and a deferred compensation plan including 401(a), 457(b) and Roth options. We also offer a tuition reimbursement program, flexible schedules, and even a telework option, depending on program needs! Why Nevada County? Because here, your contribution, your worth, your ideas, all have a place. We thrive on transparent and ongoing communication through employee newsletters, social media and hosted sites. We strive to be the best version of ourselves through continuous improvement. We learn and grow as a team. Great discoveries happen when people from a diverse set of backgrounds come together. Best of all, you make a difference in the lives of our community every day. Bring your whole self to our place. We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. To learn more about this position, view the full job description here . Benefits Guide The Benefits Guide is a comprehensive document for employees of the County of Nevada. Information contained in this summary of benefits is not a binding document. Refer to specific unit summaries and agreements (MOUs) for additional benefit information for each employee group. Health Insurance The County sponsored plan for 2024 is the PERS Gold PPO, but you can also choose plans from providers such as Anthem, Blue Shield, and PORAC (if you are a member) to suit your needs. 2024 Health Insurance Plans Anthem Select HMO Anthem Traditional HMO Blue Shield CalPERS Access+ HMO Blue Shield Trio HMO Kaiser HMO PERS Gold PPO (County sponsored plan) PERS Platinum PPO PORAC (Available to PORAC members only) Flexible Spending Accounts The County offers employees the option to contribute to a pre-tax medical FSA and dependent Care FSA. Life Insurance Voya is the County's life insurance provider. We offer the following products through Voya: Basic Accidental Death and Dismemberment Basic Term Life Optional Accidental Death and Dismemberment plans Optional Dependent Term Life Optional Term Life Dental & Vision Insurance Nevada County employees can opt to receive dental and vision insurance without opting for health insurance coverage as well. This will give employees more flexibility to match their choice of insurance plans to their specific needs. Delta Dental is the dental provider offered through Nevada County and VSP Vision Care is our vision care provider. Retirement The County is a member of the CalPERS retirement system and provides the opportunity for voluntary contributions to a 457 deferred compensation account through Nationwide by way of pre-tax and Roth payroll deductions. CalPERS Miscellaneous Tiers: Tier 1 (Classic-former employee originally hired on or before 12/13/12 and are returning to Nevada County) 2.7% @ 55 Tier 2 (Hired by a CalPERS employer between 12/14/12-12/31/12 and coming to Nevada County with less than 6 months between separation from former CalPERS employer and hire date with Nevada County) 2%@60 Tier 3 (Hired by first CalPERS employer on or after 1/1/13 or having a break in service of more than six months between another CalPERS employer and Nevada County) 2%@62 CalPERS Safety tiers: Tier 1 (Classic-former employees originally hired on or before 12/13/12 and are returning to Nevada County) 3% @ 50. Tier 2 (Hired by a CalPERS employer between 7/2411-12/31/12 and coming to Nevada County with less than 6-months between separation from former CalPERS employer and hire date with Nevada County) 3% @ 55. Tier 3 (Hired by any CalPERS employer on or after 1/1/13) 2.7% @ 57. We encourage you to visit the CalPERS home page, www.calpers.ca.gov , to search related information about the retirement plans noted here so that you fully understand what your retirement formula means to you. NEVADA COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER Any information on this page or documents and links are subject to change without notice. Nevada County Human Resources Department 950 Maidu Avenue, Nevada City, CA 95959 (530) 265-7010 option 2 Human.resources@nevadacountyca.gov www.nevadacountyca.gov Closing Date/Time: 7/16/2024 5:00 PM Pacific
Jul 03, 2024
Full Time
Definition and Class Characteristics INTERVIEWS FOR SELECTED CANDIDATES WILL BE HELD THE WEEK OF JULY 22 Interested in joining a fast-paced work environment filled with caring professionals dedicated to improving the lives of vulnerable community members experiencing behavioral health and/or substance use disorders? The Nevada County Behavioral Health Department is looking for four Behavioral Health Workers to support client success! We are currently seeking Behavioral Health Workers (BHWs) for the following programs and services. Please be sure to apply for all levels (BHW I, II, and III) which you may be qualified for. One BHW to support our Forensic program by engaging with and providing case management for forensically involved clients with behavioral and/or substance use disorders to facilitate engagement in recovery, to avoid further arrest and reduce recidivism. One housing-focused BHW to bridge between NCBH, our housing partners at AMIH, as well as other community partners and/or landlords. This team member will provide administrative support through the process of finding, securing, and funding housing, and any associated record keeping. One BHW providing case management for Adult BH clients and linking them to services within the community. This staff member will work with clients to develop care plans, goal setting and skill development to achieve those goals. One BHW supporting our Children's BH team providing treatment, rehabilitative and case management services to children and youth. Rehabilitative Services include community integration skills, communication skills, social skills groups, recreation skills groups, and independent living skills. Our Behavioral Health Workers provide the following support to clients and community members: Engagement: develop positive, strengths-based relationships with individuals with behavioral health needs and/or substance use disorders. Case Management: link, monitor, and coordinate the development of personalized resources for individuals to facilitate engagement in recovery. Support client adherence to care plans that contain individualized goals and interventions. Collaboration: Meet and communicate regularly with the law enforcement and court partners, mental health & substance use agencies, housing, and other community partners. The ideal candidate for this position will perform well in teams but also be capable of independent work. We are looking for a strengths-based individual who is optimistic in their belief in the capacity of people to make positive changes in their lives, and has some understanding of or lived experience. Our full-time staff members enjoy an extensive benefit package including but not limited to a generous leave program, 11 standard holidays and 2 floating holidays, CalPERS retirement, medical insurance, dental insurance, vision insurance, life insurance, flexible spending accounts for medical and dependent care expenses, and a deferred compensation plan including 401(a), 457(b) and Roth options. We also offer a tuition reimbursement program, flexible schedules, and even a telework option, depending on program needs! Why Nevada County? Because here, your contribution, your worth, your ideas, all have a place. We thrive on transparent and ongoing communication through employee newsletters, social media and hosted sites. We strive to be the best version of ourselves through continuous improvement. We learn and grow as a team. Great discoveries happen when people from a diverse set of backgrounds come together. Best of all, you make a difference in the lives of our community every day. Bring your whole self to our place. We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. To learn more about this position, view the full job description here . Benefits Guide The Benefits Guide is a comprehensive document for employees of the County of Nevada. Information contained in this summary of benefits is not a binding document. Refer to specific unit summaries and agreements (MOUs) for additional benefit information for each employee group. Health Insurance The County sponsored plan for 2024 is the PERS Gold PPO, but you can also choose plans from providers such as Anthem, Blue Shield, and PORAC (if you are a member) to suit your needs. 2024 Health Insurance Plans Anthem Select HMO Anthem Traditional HMO Blue Shield CalPERS Access+ HMO Blue Shield Trio HMO Kaiser HMO PERS Gold PPO (County sponsored plan) PERS Platinum PPO PORAC (Available to PORAC members only) Flexible Spending Accounts The County offers employees the option to contribute to a pre-tax medical FSA and dependent Care FSA. Life Insurance Voya is the County's life insurance provider. We offer the following products through Voya: Basic Accidental Death and Dismemberment Basic Term Life Optional Accidental Death and Dismemberment plans Optional Dependent Term Life Optional Term Life Dental & Vision Insurance Nevada County employees can opt to receive dental and vision insurance without opting for health insurance coverage as well. This will give employees more flexibility to match their choice of insurance plans to their specific needs. Delta Dental is the dental provider offered through Nevada County and VSP Vision Care is our vision care provider. Retirement The County is a member of the CalPERS retirement system and provides the opportunity for voluntary contributions to a 457 deferred compensation account through Nationwide by way of pre-tax and Roth payroll deductions. CalPERS Miscellaneous Tiers: Tier 1 (Classic-former employee originally hired on or before 12/13/12 and are returning to Nevada County) 2.7% @ 55 Tier 2 (Hired by a CalPERS employer between 12/14/12-12/31/12 and coming to Nevada County with less than 6 months between separation from former CalPERS employer and hire date with Nevada County) 2%@60 Tier 3 (Hired by first CalPERS employer on or after 1/1/13 or having a break in service of more than six months between another CalPERS employer and Nevada County) 2%@62 CalPERS Safety tiers: Tier 1 (Classic-former employees originally hired on or before 12/13/12 and are returning to Nevada County) 3% @ 50. Tier 2 (Hired by a CalPERS employer between 7/2411-12/31/12 and coming to Nevada County with less than 6-months between separation from former CalPERS employer and hire date with Nevada County) 3% @ 55. Tier 3 (Hired by any CalPERS employer on or after 1/1/13) 2.7% @ 57. We encourage you to visit the CalPERS home page, www.calpers.ca.gov , to search related information about the retirement plans noted here so that you fully understand what your retirement formula means to you. NEVADA COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER Any information on this page or documents and links are subject to change without notice. Nevada County Human Resources Department 950 Maidu Avenue, Nevada City, CA 95959 (530) 265-7010 option 2 Human.resources@nevadacountyca.gov www.nevadacountyca.gov Closing Date/Time: 7/16/2024 5:00 PM Pacific
Nevada County, CA
Grass Valley, California, United States
Definition and Class Characteristics INTERVIEWS FOR SELECTED CANDIDATES WILL BE HELD THE WEEK OF JULY 22 Interested in joining a fast-paced work environment filled with caring professionals dedicated to improving the lives of vulnerable community members experiencing behavioral health and/or substance use disorders? The Nevada County Behavioral Health Department is looking for four Behavioral Health Workers to support client success! We are currently seeking Behavioral Health Workers (BHWs) for the following programs and services. Please be sure to apply for all levels (BHW I, II, and III) which you may be qualified for. One BHW to support our Forensic program by engaging with and providing case management for forensically involved clients with behavioral and/or substance use disorders to facilitate engagement in recovery, to avoid further arrest and reduce recidivism. One housing-focused BHW to bridge between NCBH, our housing partners at AMIH, as well as other community partners and/or landlords. This team member will provide administrative support through the process of finding, securing, and funding housing, and any associated record keeping. One BHW providing case management for Adult BH clients and linking them to services within the community. This staff member will work with clients to develop care plans, goal setting and skill development to achieve those goals. One BHW supporting our Children's BH team providing treatment, rehabilitative and case management services to children and youth. Rehabilitative Services include community integration skills, communication skills, social skills groups, recreation skills groups, and independent living skills. Our Behavioral Health Workers provide the following support to clients and community members: Engagement: develop positive, strengths-based relationships with individuals with behavioral health needs and/or substance use disorders. Case Management: link, monitor, and coordinate the development of personalized resources for individuals to facilitate engagement in recovery. Support client adherence to care plans that contain individualized goals and interventions. Collaboration: Meet and communicate regularly with the law enforcement and court partners, mental health & substance use agencies, housing, and other community partners. The ideal candidate for this position will perform well in teams but also be capable of independent work. We are looking for a strengths-based individual who is optimistic in their belief in the capacity of people to make positive changes in their lives, and has some understanding of or lived experience. Our full-time staff members enjoy an extensive benefit package including but not limited to a generous leave program, 11 standard holidays and 2 floating holidays, CalPERS retirement, medical insurance, dental insurance, vision insurance, life insurance, flexible spending accounts for medical and dependent care expenses, and a deferred compensation plan including 401(a), 457(b) and Roth options. We also offer a tuition reimbursement program, flexible schedules, and even a telework option, depending on program needs! Why Nevada County? Because here, your contribution, your worth, your ideas, all have a place. We thrive on transparent and ongoing communication through employee newsletters, social media and hosted sites. We strive to be the best version of ourselves through continuous improvement. We learn and grow as a team. Great discoveries happen when people from a diverse set of backgrounds come together. Best of all, you make a difference in the lives of our community every day. Bring your whole self to our place. We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. To learn more about this position, view the full job description here . Benefits Guide The Benefits Guide is a comprehensive document for employees of the County of Nevada. Information contained in this summary of benefits is not a binding document. Refer to specific unit summaries and agreements (MOUs) for additional benefit information for each employee group. Health Insurance The County sponsored plan for 2024 is the PERS Gold PPO, but you can also choose plans from providers such as Anthem, Blue Shield, and PORAC (if you are a member) to suit your needs. 2024 Health Insurance Plans Anthem Select HMO Anthem Traditional HMO Blue Shield CalPERS Access+ HMO Blue Shield Trio HMO Kaiser HMO PERS Gold PPO (County sponsored plan) PERS Platinum PPO PORAC (Available to PORAC members only) Flexible Spending Accounts The County offers employees the option to contribute to a pre-tax medical FSA and dependent Care FSA. Life Insurance Voya is the County's life insurance provider. We offer the following products through Voya: Basic Accidental Death and Dismemberment Basic Term Life Optional Accidental Death and Dismemberment plans Optional Dependent Term Life Optional Term Life Dental & Vision Insurance Nevada County employees can opt to receive dental and vision insurance without opting for health insurance coverage as well. This will give employees more flexibility to match their choice of insurance plans to their specific needs. Delta Dental is the dental provider offered through Nevada County and VSP Vision Care is our vision care provider. Retirement The County is a member of the CalPERS retirement system and provides the opportunity for voluntary contributions to a 457 deferred compensation account through Nationwide by way of pre-tax and Roth payroll deductions. CalPERS Miscellaneous Tiers: Tier 1 (Classic-former employee originally hired on or before 12/13/12 and are returning to Nevada County) 2.7% @ 55 Tier 2 (Hired by a CalPERS employer between 12/14/12-12/31/12 and coming to Nevada County with less than 6 months between separation from former CalPERS employer and hire date with Nevada County) 2%@60 Tier 3 (Hired by first CalPERS employer on or after 1/1/13 or having a break in service of more than six months between another CalPERS employer and Nevada County) 2%@62 CalPERS Safety tiers: Tier 1 (Classic-former employees originally hired on or before 12/13/12 and are returning to Nevada County) 3% @ 50. Tier 2 (Hired by a CalPERS employer between 7/2411-12/31/12 and coming to Nevada County with less than 6-months between separation from former CalPERS employer and hire date with Nevada County) 3% @ 55. Tier 3 (Hired by any CalPERS employer on or after 1/1/13) 2.7% @ 57. We encourage you to visit the CalPERS home page, www.calpers.ca.gov , to search related information about the retirement plans noted here so that you fully understand what your retirement formula means to you. NEVADA COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER Any information on this page or documents and links are subject to change without notice. Nevada County Human Resources Department 950 Maidu Avenue, Nevada City, CA 95959 (530) 265-7010 option 2 Human.resources@nevadacountyca.gov www.nevadacountyca.gov Closing Date/Time: 7/16/2024 5:00 PM Pacific
Jul 03, 2024
Full Time
Definition and Class Characteristics INTERVIEWS FOR SELECTED CANDIDATES WILL BE HELD THE WEEK OF JULY 22 Interested in joining a fast-paced work environment filled with caring professionals dedicated to improving the lives of vulnerable community members experiencing behavioral health and/or substance use disorders? The Nevada County Behavioral Health Department is looking for four Behavioral Health Workers to support client success! We are currently seeking Behavioral Health Workers (BHWs) for the following programs and services. Please be sure to apply for all levels (BHW I, II, and III) which you may be qualified for. One BHW to support our Forensic program by engaging with and providing case management for forensically involved clients with behavioral and/or substance use disorders to facilitate engagement in recovery, to avoid further arrest and reduce recidivism. One housing-focused BHW to bridge between NCBH, our housing partners at AMIH, as well as other community partners and/or landlords. This team member will provide administrative support through the process of finding, securing, and funding housing, and any associated record keeping. One BHW providing case management for Adult BH clients and linking them to services within the community. This staff member will work with clients to develop care plans, goal setting and skill development to achieve those goals. One BHW supporting our Children's BH team providing treatment, rehabilitative and case management services to children and youth. Rehabilitative Services include community integration skills, communication skills, social skills groups, recreation skills groups, and independent living skills. Our Behavioral Health Workers provide the following support to clients and community members: Engagement: develop positive, strengths-based relationships with individuals with behavioral health needs and/or substance use disorders. Case Management: link, monitor, and coordinate the development of personalized resources for individuals to facilitate engagement in recovery. Support client adherence to care plans that contain individualized goals and interventions. Collaboration: Meet and communicate regularly with the law enforcement and court partners, mental health & substance use agencies, housing, and other community partners. The ideal candidate for this position will perform well in teams but also be capable of independent work. We are looking for a strengths-based individual who is optimistic in their belief in the capacity of people to make positive changes in their lives, and has some understanding of or lived experience. Our full-time staff members enjoy an extensive benefit package including but not limited to a generous leave program, 11 standard holidays and 2 floating holidays, CalPERS retirement, medical insurance, dental insurance, vision insurance, life insurance, flexible spending accounts for medical and dependent care expenses, and a deferred compensation plan including 401(a), 457(b) and Roth options. We also offer a tuition reimbursement program, flexible schedules, and even a telework option, depending on program needs! Why Nevada County? Because here, your contribution, your worth, your ideas, all have a place. We thrive on transparent and ongoing communication through employee newsletters, social media and hosted sites. We strive to be the best version of ourselves through continuous improvement. We learn and grow as a team. Great discoveries happen when people from a diverse set of backgrounds come together. Best of all, you make a difference in the lives of our community every day. Bring your whole self to our place. We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. To learn more about this position, view the full job description here . Benefits Guide The Benefits Guide is a comprehensive document for employees of the County of Nevada. Information contained in this summary of benefits is not a binding document. Refer to specific unit summaries and agreements (MOUs) for additional benefit information for each employee group. Health Insurance The County sponsored plan for 2024 is the PERS Gold PPO, but you can also choose plans from providers such as Anthem, Blue Shield, and PORAC (if you are a member) to suit your needs. 2024 Health Insurance Plans Anthem Select HMO Anthem Traditional HMO Blue Shield CalPERS Access+ HMO Blue Shield Trio HMO Kaiser HMO PERS Gold PPO (County sponsored plan) PERS Platinum PPO PORAC (Available to PORAC members only) Flexible Spending Accounts The County offers employees the option to contribute to a pre-tax medical FSA and dependent Care FSA. Life Insurance Voya is the County's life insurance provider. We offer the following products through Voya: Basic Accidental Death and Dismemberment Basic Term Life Optional Accidental Death and Dismemberment plans Optional Dependent Term Life Optional Term Life Dental & Vision Insurance Nevada County employees can opt to receive dental and vision insurance without opting for health insurance coverage as well. This will give employees more flexibility to match their choice of insurance plans to their specific needs. Delta Dental is the dental provider offered through Nevada County and VSP Vision Care is our vision care provider. Retirement The County is a member of the CalPERS retirement system and provides the opportunity for voluntary contributions to a 457 deferred compensation account through Nationwide by way of pre-tax and Roth payroll deductions. CalPERS Miscellaneous Tiers: Tier 1 (Classic-former employee originally hired on or before 12/13/12 and are returning to Nevada County) 2.7% @ 55 Tier 2 (Hired by a CalPERS employer between 12/14/12-12/31/12 and coming to Nevada County with less than 6 months between separation from former CalPERS employer and hire date with Nevada County) 2%@60 Tier 3 (Hired by first CalPERS employer on or after 1/1/13 or having a break in service of more than six months between another CalPERS employer and Nevada County) 2%@62 CalPERS Safety tiers: Tier 1 (Classic-former employees originally hired on or before 12/13/12 and are returning to Nevada County) 3% @ 50. Tier 2 (Hired by a CalPERS employer between 7/2411-12/31/12 and coming to Nevada County with less than 6-months between separation from former CalPERS employer and hire date with Nevada County) 3% @ 55. Tier 3 (Hired by any CalPERS employer on or after 1/1/13) 2.7% @ 57. We encourage you to visit the CalPERS home page, www.calpers.ca.gov , to search related information about the retirement plans noted here so that you fully understand what your retirement formula means to you. NEVADA COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER Any information on this page or documents and links are subject to change without notice. Nevada County Human Resources Department 950 Maidu Avenue, Nevada City, CA 95959 (530) 265-7010 option 2 Human.resources@nevadacountyca.gov www.nevadacountyca.gov Closing Date/Time: 7/16/2024 5:00 PM Pacific
Nevada County, CA
Grass Valley, California, United States
Definition and Class Characteristics INTERVIEWS FOR SELECTED CANDIDATES WILL BE HELD THE WEEK OF JULY 22 Interested in joining a fast-paced work environment filled with caring professionals dedicated to improving the lives of vulnerable community members experiencing behavioral health and/or substance use disorders? The Nevada County Behavioral Health Department is looking for four Behavioral Health Workers to support client success! We are currently seeking Behavioral Health Workers (BHWs) for the following programs and services. Please be sure to apply for all levels (BHW I, II, and III) which you may be qualified for. One BHW to support our Forensic program by engaging with and providing case management for forensically involved clients with behavioral and/or substance use disorders to facilitate engagement in recovery, to avoid further arrest and reduce recidivism. One housing-focused BHW to bridge between NCBH, our housing partners at AMIH, as well as other community partners and/or landlords. This team member will provide administrative support through the process of finding, securing, and funding housing, and any associated record keeping. One BHW providing case management for Adult BH clients and linking them to services within the community. This staff member will work with clients to develop care plans, goal setting and skill development to achieve those goals. One BHW supporting our Children's BH team providing treatment, rehabilitative and case management services to children and youth. Rehabilitative Services include community integration skills, communication skills, social skills groups, recreation skills groups, and independent living skills. Our Behavioral Health Workers provide the following support to clients and community members: Engagement: develop positive, strengths-based relationships with individuals with behavioral health needs and/or substance use disorders. Case Management: link, monitor, and coordinate the development of personalized resources for individuals to facilitate engagement in recovery. Support client adherence to care plans that contain individualized goals and interventions. Collaboration: Meet and communicate regularly with the law enforcement and court partners, mental health & substance use agencies, housing, and other community partners. The ideal candidate for this position will perform well in teams but also be capable of independent work. We are looking for a strengths-based individual who is optimistic in their belief in the capacity of people to make positive changes in their lives, and has some understanding of or lived experience. Our full-time staff members enjoy an extensive benefit package including but not limited to a generous leave program, 11 standard holidays and 2 floating holidays, CalPERS retirement, medical insurance, dental insurance, vision insurance, life insurance, flexible spending accounts for medical and dependent care expenses, and a deferred compensation plan including 401(a), 457(b) and Roth options. We also offer a tuition reimbursement program, flexible schedules, and even a telework option, depending on program needs! Why Nevada County? Because here, your contribution, your worth, your ideas, all have a place. We thrive on transparent and ongoing communication through employee newsletters, social media and hosted sites. We strive to be the best version of ourselves through continuous improvement. We learn and grow as a team. Great discoveries happen when people from a diverse set of backgrounds come together. Best of all, you make a difference in the lives of our community every day. Bring your whole self to our place. We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. To learn more about this position, view the full job description here . Benefits Guide The Benefits Guide is a comprehensive document for employees of the County of Nevada. Information contained in this summary of benefits is not a binding document. Refer to specific unit summaries and agreements (MOUs) for additional benefit information for each employee group. Health Insurance The County sponsored plan for 2024 is the PERS Gold PPO, but you can also choose plans from providers such as Anthem, Blue Shield, and PORAC (if you are a member) to suit your needs. 2024 Health Insurance Plans Anthem Select HMO Anthem Traditional HMO Blue Shield CalPERS Access+ HMO Blue Shield Trio HMO Kaiser HMO PERS Gold PPO (County sponsored plan) PERS Platinum PPO PORAC (Available to PORAC members only) Flexible Spending Accounts The County offers employees the option to contribute to a pre-tax medical FSA and dependent Care FSA. Life Insurance Voya is the County's life insurance provider. We offer the following products through Voya: Basic Accidental Death and Dismemberment Basic Term Life Optional Accidental Death and Dismemberment plans Optional Dependent Term Life Optional Term Life Dental & Vision Insurance Nevada County employees can opt to receive dental and vision insurance without opting for health insurance coverage as well. This will give employees more flexibility to match their choice of insurance plans to their specific needs. Delta Dental is the dental provider offered through Nevada County and VSP Vision Care is our vision care provider. Retirement The County is a member of the CalPERS retirement system and provides the opportunity for voluntary contributions to a 457 deferred compensation account through Nationwide by way of pre-tax and Roth payroll deductions. CalPERS Miscellaneous Tiers: Tier 1 (Classic-former employee originally hired on or before 12/13/12 and are returning to Nevada County) 2.7% @ 55 Tier 2 (Hired by a CalPERS employer between 12/14/12-12/31/12 and coming to Nevada County with less than 6 months between separation from former CalPERS employer and hire date with Nevada County) 2%@60 Tier 3 (Hired by first CalPERS employer on or after 1/1/13 or having a break in service of more than six months between another CalPERS employer and Nevada County) 2%@62 CalPERS Safety tiers: Tier 1 (Classic-former employees originally hired on or before 12/13/12 and are returning to Nevada County) 3% @ 50. Tier 2 (Hired by a CalPERS employer between 7/2411-12/31/12 and coming to Nevada County with less than 6-months between separation from former CalPERS employer and hire date with Nevada County) 3% @ 55. Tier 3 (Hired by any CalPERS employer on or after 1/1/13) 2.7% @ 57. We encourage you to visit the CalPERS home page, www.calpers.ca.gov , to search related information about the retirement plans noted here so that you fully understand what your retirement formula means to you. NEVADA COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER Any information on this page or documents and links are subject to change without notice. Nevada County Human Resources Department 950 Maidu Avenue, Nevada City, CA 95959 (530) 265-7010 option 2 Human.resources@nevadacountyca.gov www.nevadacountyca.gov Closing Date/Time: 7/16/2024 5:00 PM Pacific
Jul 03, 2024
Full Time
Definition and Class Characteristics INTERVIEWS FOR SELECTED CANDIDATES WILL BE HELD THE WEEK OF JULY 22 Interested in joining a fast-paced work environment filled with caring professionals dedicated to improving the lives of vulnerable community members experiencing behavioral health and/or substance use disorders? The Nevada County Behavioral Health Department is looking for four Behavioral Health Workers to support client success! We are currently seeking Behavioral Health Workers (BHWs) for the following programs and services. Please be sure to apply for all levels (BHW I, II, and III) which you may be qualified for. One BHW to support our Forensic program by engaging with and providing case management for forensically involved clients with behavioral and/or substance use disorders to facilitate engagement in recovery, to avoid further arrest and reduce recidivism. One housing-focused BHW to bridge between NCBH, our housing partners at AMIH, as well as other community partners and/or landlords. This team member will provide administrative support through the process of finding, securing, and funding housing, and any associated record keeping. One BHW providing case management for Adult BH clients and linking them to services within the community. This staff member will work with clients to develop care plans, goal setting and skill development to achieve those goals. One BHW supporting our Children's BH team providing treatment, rehabilitative and case management services to children and youth. Rehabilitative Services include community integration skills, communication skills, social skills groups, recreation skills groups, and independent living skills. Our Behavioral Health Workers provide the following support to clients and community members: Engagement: develop positive, strengths-based relationships with individuals with behavioral health needs and/or substance use disorders. Case Management: link, monitor, and coordinate the development of personalized resources for individuals to facilitate engagement in recovery. Support client adherence to care plans that contain individualized goals and interventions. Collaboration: Meet and communicate regularly with the law enforcement and court partners, mental health & substance use agencies, housing, and other community partners. The ideal candidate for this position will perform well in teams but also be capable of independent work. We are looking for a strengths-based individual who is optimistic in their belief in the capacity of people to make positive changes in their lives, and has some understanding of or lived experience. Our full-time staff members enjoy an extensive benefit package including but not limited to a generous leave program, 11 standard holidays and 2 floating holidays, CalPERS retirement, medical insurance, dental insurance, vision insurance, life insurance, flexible spending accounts for medical and dependent care expenses, and a deferred compensation plan including 401(a), 457(b) and Roth options. We also offer a tuition reimbursement program, flexible schedules, and even a telework option, depending on program needs! Why Nevada County? Because here, your contribution, your worth, your ideas, all have a place. We thrive on transparent and ongoing communication through employee newsletters, social media and hosted sites. We strive to be the best version of ourselves through continuous improvement. We learn and grow as a team. Great discoveries happen when people from a diverse set of backgrounds come together. Best of all, you make a difference in the lives of our community every day. Bring your whole self to our place. We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. To learn more about this position, view the full job description here . Benefits Guide The Benefits Guide is a comprehensive document for employees of the County of Nevada. Information contained in this summary of benefits is not a binding document. Refer to specific unit summaries and agreements (MOUs) for additional benefit information for each employee group. Health Insurance The County sponsored plan for 2024 is the PERS Gold PPO, but you can also choose plans from providers such as Anthem, Blue Shield, and PORAC (if you are a member) to suit your needs. 2024 Health Insurance Plans Anthem Select HMO Anthem Traditional HMO Blue Shield CalPERS Access+ HMO Blue Shield Trio HMO Kaiser HMO PERS Gold PPO (County sponsored plan) PERS Platinum PPO PORAC (Available to PORAC members only) Flexible Spending Accounts The County offers employees the option to contribute to a pre-tax medical FSA and dependent Care FSA. Life Insurance Voya is the County's life insurance provider. We offer the following products through Voya: Basic Accidental Death and Dismemberment Basic Term Life Optional Accidental Death and Dismemberment plans Optional Dependent Term Life Optional Term Life Dental & Vision Insurance Nevada County employees can opt to receive dental and vision insurance without opting for health insurance coverage as well. This will give employees more flexibility to match their choice of insurance plans to their specific needs. Delta Dental is the dental provider offered through Nevada County and VSP Vision Care is our vision care provider. Retirement The County is a member of the CalPERS retirement system and provides the opportunity for voluntary contributions to a 457 deferred compensation account through Nationwide by way of pre-tax and Roth payroll deductions. CalPERS Miscellaneous Tiers: Tier 1 (Classic-former employee originally hired on or before 12/13/12 and are returning to Nevada County) 2.7% @ 55 Tier 2 (Hired by a CalPERS employer between 12/14/12-12/31/12 and coming to Nevada County with less than 6 months between separation from former CalPERS employer and hire date with Nevada County) 2%@60 Tier 3 (Hired by first CalPERS employer on or after 1/1/13 or having a break in service of more than six months between another CalPERS employer and Nevada County) 2%@62 CalPERS Safety tiers: Tier 1 (Classic-former employees originally hired on or before 12/13/12 and are returning to Nevada County) 3% @ 50. Tier 2 (Hired by a CalPERS employer between 7/2411-12/31/12 and coming to Nevada County with less than 6-months between separation from former CalPERS employer and hire date with Nevada County) 3% @ 55. Tier 3 (Hired by any CalPERS employer on or after 1/1/13) 2.7% @ 57. We encourage you to visit the CalPERS home page, www.calpers.ca.gov , to search related information about the retirement plans noted here so that you fully understand what your retirement formula means to you. NEVADA COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER Any information on this page or documents and links are subject to change without notice. Nevada County Human Resources Department 950 Maidu Avenue, Nevada City, CA 95959 (530) 265-7010 option 2 Human.resources@nevadacountyca.gov www.nevadacountyca.gov Closing Date/Time: 7/16/2024 5:00 PM Pacific
County of Mendocino, CA
Ukiah, California, United States
The Position This position serves as the Licensed Mental Health Clinician for the Juvenile Hall and Juvenile Probation. The vacancy is in Ukiah, CA. The list developed from this recruitment will be used for a limited period to fill open and promotional, regular full-time, and part-time positions, should they occur. Pursuant to current bargaining unit agreements, employees regularly assigned to the coastal region or in Covelo are eligible to receive a 5% assignment premium . Performs complex, professional level counseling services and psychotherapy functions, including: managing cases, initiating crisis management, conducting therapy sessions, and developing new programs. This is the journey level position in the series. Performs other related duties as assigned. Bilingual English/Spanish encouraged to apply. Se buscan personas bilingües en inglés y español. Para recibir una solicitud en español, llame a Recursos Humanos al 234-6600. Job Requirements and Minimum Qualifications All responsibilities may not be performed by all incumbents. Performs counseling and psychotherapy functions, including: answering crisis calls; talking with patients, one on one, identifying problems and assisting patients in reaching goals; conducting evaluations and assessments; providing ongoing supportive therapy; performing court-ordered psycho social assessments; conducting group therapy sessions; presenting findings; and intervening during patient crisis. Interviews and evaluates client for admittance; determines if client has potential to harm self or others; finds board and care placements and other housing for clients; assists clients in obtaining financial resources. Participates in treatment team, staff and professional meetings to discuss client progress. Prepares progress notes, charts and closing and/or transfer summaries on clients in accordance with professional standards, state regulations and department protocol. Maintains and provides safe environment for clients and staff. Initiates, coordinates and manages special programs. Serves as liaison and consultant with schools, organizations, agencies, parents, children, probation officers, etc. on issues concerning clients; assists families, teachers and/or counselors in identifying children with mental health problems; participates on the Mental Health Critical Incident Stress De-Briefing Team. Provides consultation and related services to school districts, including: participating on special teams, developing intervention strategies and supporting school staff in early identification of at-risk children. Monitors productivity/work flow and resolves problems to ensure deadlines are met. Maintains and upgrades knowledge, skills, and development by attending seminars, meetings and training programs and reading trade and professional journals and publications. Researches and corrects errors. Enters and retrieves information from a computer terminal; uses the computer system to retrieve a variety of daily, monthly and yearly reports. Disseminates a variety of information to various agencies, divisions, or departments via telephone, employee meetings, mail or fax. May serve as backup for other positions within the department. Performs other related duties as assigned. MINIMUM QUALIFICATIONS REQUIRED Education and Experience: Master's degree from an accredited college or university in Social Work, Psychology or related field; or Bachelor's degree when also possessing a Psychiatric Registered Nurse certification, and Two to three years of progressively responsible experience; or, When also possessing required licensure, a combination of related education, training and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job. Licenses and Certifications: Marriage and Family Therapist (or) Licensed Clinical Social Worker (or) Licensed Psychologist (or) Psychiatric Registered Nurse Knowledge, Skills, and Abilities Knowledge of: Modern methods, techniques and procedures used in marriage, family and child counseling. Psychological theory. Interviewing techniques. Child and adolescent development. Juvenile justice system. Crisis intervention techniques. Community resources. History, theory and new trends in mental illness. Special education laws pertaining to emotionally disturbed children. School policies and procedures. Ethical and legal management practices. Patients legal rights. Uses and effects of psycho tropic medications. Skill in: Advanced counseling and therapeutic processes and procedures. Case management. Observing and recording psychiatric behavior. Crisis assessment and disposition. Using tact, discretion, initiative and independent judgment within established guidelines. Organizing work, setting priorities, meeting critical deadlines, and following up assignments with a minimum of direction. Communicating clearly and effectively, orally and in writing. Using a computer to accurately and rapidly enter and retrieve data and information. Preparing clear and concise reports, correspondence and other written materials. Mental and Physical Abilities: Ability to analyze, evaluate and diagnose situations and adopt effective courses of action. Ability to conduct 3632 eligibility evaluations. Ability to assess and intervene in high risk situations (suicide, aggression). Ability to write clear and concise reports and chart notes in accordance with professional standards, state regulations and department protocol. Ability to read, analyze and interpret professional periodicals and journals, technical procedures and government regulations. While performing the essential functions of this job the employee is regularly required to sit, use hands to finger, handle, or feel, and speak and hear; and use sound perception and discrimination. While performing the essential functions of this job the employee is frequently required to lift and/or move up to 10 pounds and is occasionally required to apply a physical exertion in restraining overactive or hostile clients and/or move up to 30 pounds. Selection Procedure & Other Important Information Important Application Information: It is your responsibility to demonstrate through your application materials how you meet the minimum qualifications of the position/s for which you apply. You must complete all sections of the application. A résumé or other information you feel will help us evaluate your qualifications may be attached to your completed application, but will not be accepted in lieu of completing any part of the application. Blank applications that contain only a résumé or those that reference “see résumé” will be rejected as incomplete. Check your application before submitting to ensure it is complete and correct; no new or additional information will be accepted after the closing date. Inquiry will be made of your former and current employers; please provide the names and telephone numbers of supervisors on your application. You must provide the names and contact information of at least three (3) references (not relatives) that have knowledge of your job skills, experience, ability and/or character. Application materials are the property of Mendocino County and will not be returned. It is your responsibility to keep your NEOGOV profile updated, including any changes to your telephone number or address. Failure to do so may result in missed notification of exams or interviews. The exam process listed on this flyer is tentative. Mendocino County reserves the right to make necessary modifications to the examination plan. Such revisions will be in accordance with approved personnel standards. Should a change be made, applicants will be notified. The provisions of this job bulletin do not constitute an expressed or implied contract. Examination Process: All complete applications will be reviewed; incomplete applications will not be considered. Based on the number of qualified candidates, applicants meeting the job requirements and qualifications will be invited to participate in an oral examination (weight 100) or an unassembled exam, consisting of an evaluation of education and experience as stated on the application form. The examination process will test the knowledge and abilities described above. A minimum score of 70 must be attained for placement on the employment list. Special Testing: If you require special testing arrangements to accommodate a disability or religious conviction you must contact Human Resources at 707.234.6600 prior to the test date to make your requirements known. You must provide enough advance notice to allow Human Resources to properly review and evaluate your request . Special Requirements: Employment in some County departments or positions may require the successful completion of a pre-employment criminal background, which may include fingerprinting, and/or a medical examination, which may include drug screening. This announcement is a synopsis of duties and requirements of this job. To review the complete classification specification and benefits, please see the HR website. Applications must be submitted to the Human Resources Department by the final filing date. The County of Mendocino is an Equal Opportunity Employer This information is a summary of general benefits. Benefits listed in Mendocino County Resolutions or Memorandums of Understanding prevail over this listing. This information is not legally binding, nor does it constitute a Contract. SALARY Compensation is based on a five-step salary range, with annual merit-based increases within the salary range. RETIREMENT Covered under Social Security and the 1937 act; both employees and the County pay into the retirement fund. For the most current information regarding County Retirement please go to: https://www.mendocinocounty.org/retirement HOLIDAYS AND PERSONAL LEAVE Mendocino County observes 11 paid holidays per year. Employees are granted 24 - 48 hours of personal leave annually, depending upon Bargaining Unit. VACATION Accrues at the rate of two weeks per year for three years. Three weeks per year after three years, four weeks after eight years and five weeks after 15 years. SICK LEAVE Paid sick leave accrues at the rate of 1.25 days per month, or 15 days per year. Accruals are pro-rated for part-time employees working at least 20 hours per week. Part-time employees working less than 20 hours per week, and extra-help employees receive up to 24 hours (or 3 days) of paid sick leave annually. MEDICAL, DENTAL, VISION, AND LIFE INSURANCE The County and the employee share the cost of an employee selected health care plan; enrollment in the plan includes $20,000 Life Insurance. HEALTH INSURANCE For the most current information regarding Health Insurance please go to: http://www.mendocinocounty.org/hr/ehb EMPLOYEE ASSISTANCE PROGRAM For the most current information regarding Employee Assistance please go to: http://www.mendocinocounty.org/hr/eap EMPLOYEE WELLNESS PROGRAM For the most current information regarding Employee Wellness please go to: http://www.mendocinocounty.org/hr/mcwow LABOR CONTRACTS For the complete list of most current labor agreements please go to: http://www.mendocinocounty.org/hr/labor Closing Date/Time: 7/17/2024 11:59 PM Pacific
Jul 03, 2024
Full Time
The Position This position serves as the Licensed Mental Health Clinician for the Juvenile Hall and Juvenile Probation. The vacancy is in Ukiah, CA. The list developed from this recruitment will be used for a limited period to fill open and promotional, regular full-time, and part-time positions, should they occur. Pursuant to current bargaining unit agreements, employees regularly assigned to the coastal region or in Covelo are eligible to receive a 5% assignment premium . Performs complex, professional level counseling services and psychotherapy functions, including: managing cases, initiating crisis management, conducting therapy sessions, and developing new programs. This is the journey level position in the series. Performs other related duties as assigned. Bilingual English/Spanish encouraged to apply. Se buscan personas bilingües en inglés y español. Para recibir una solicitud en español, llame a Recursos Humanos al 234-6600. Job Requirements and Minimum Qualifications All responsibilities may not be performed by all incumbents. Performs counseling and psychotherapy functions, including: answering crisis calls; talking with patients, one on one, identifying problems and assisting patients in reaching goals; conducting evaluations and assessments; providing ongoing supportive therapy; performing court-ordered psycho social assessments; conducting group therapy sessions; presenting findings; and intervening during patient crisis. Interviews and evaluates client for admittance; determines if client has potential to harm self or others; finds board and care placements and other housing for clients; assists clients in obtaining financial resources. Participates in treatment team, staff and professional meetings to discuss client progress. Prepares progress notes, charts and closing and/or transfer summaries on clients in accordance with professional standards, state regulations and department protocol. Maintains and provides safe environment for clients and staff. Initiates, coordinates and manages special programs. Serves as liaison and consultant with schools, organizations, agencies, parents, children, probation officers, etc. on issues concerning clients; assists families, teachers and/or counselors in identifying children with mental health problems; participates on the Mental Health Critical Incident Stress De-Briefing Team. Provides consultation and related services to school districts, including: participating on special teams, developing intervention strategies and supporting school staff in early identification of at-risk children. Monitors productivity/work flow and resolves problems to ensure deadlines are met. Maintains and upgrades knowledge, skills, and development by attending seminars, meetings and training programs and reading trade and professional journals and publications. Researches and corrects errors. Enters and retrieves information from a computer terminal; uses the computer system to retrieve a variety of daily, monthly and yearly reports. Disseminates a variety of information to various agencies, divisions, or departments via telephone, employee meetings, mail or fax. May serve as backup for other positions within the department. Performs other related duties as assigned. MINIMUM QUALIFICATIONS REQUIRED Education and Experience: Master's degree from an accredited college or university in Social Work, Psychology or related field; or Bachelor's degree when also possessing a Psychiatric Registered Nurse certification, and Two to three years of progressively responsible experience; or, When also possessing required licensure, a combination of related education, training and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job. Licenses and Certifications: Marriage and Family Therapist (or) Licensed Clinical Social Worker (or) Licensed Psychologist (or) Psychiatric Registered Nurse Knowledge, Skills, and Abilities Knowledge of: Modern methods, techniques and procedures used in marriage, family and child counseling. Psychological theory. Interviewing techniques. Child and adolescent development. Juvenile justice system. Crisis intervention techniques. Community resources. History, theory and new trends in mental illness. Special education laws pertaining to emotionally disturbed children. School policies and procedures. Ethical and legal management practices. Patients legal rights. Uses and effects of psycho tropic medications. Skill in: Advanced counseling and therapeutic processes and procedures. Case management. Observing and recording psychiatric behavior. Crisis assessment and disposition. Using tact, discretion, initiative and independent judgment within established guidelines. Organizing work, setting priorities, meeting critical deadlines, and following up assignments with a minimum of direction. Communicating clearly and effectively, orally and in writing. Using a computer to accurately and rapidly enter and retrieve data and information. Preparing clear and concise reports, correspondence and other written materials. Mental and Physical Abilities: Ability to analyze, evaluate and diagnose situations and adopt effective courses of action. Ability to conduct 3632 eligibility evaluations. Ability to assess and intervene in high risk situations (suicide, aggression). Ability to write clear and concise reports and chart notes in accordance with professional standards, state regulations and department protocol. Ability to read, analyze and interpret professional periodicals and journals, technical procedures and government regulations. While performing the essential functions of this job the employee is regularly required to sit, use hands to finger, handle, or feel, and speak and hear; and use sound perception and discrimination. While performing the essential functions of this job the employee is frequently required to lift and/or move up to 10 pounds and is occasionally required to apply a physical exertion in restraining overactive or hostile clients and/or move up to 30 pounds. Selection Procedure & Other Important Information Important Application Information: It is your responsibility to demonstrate through your application materials how you meet the minimum qualifications of the position/s for which you apply. You must complete all sections of the application. A résumé or other information you feel will help us evaluate your qualifications may be attached to your completed application, but will not be accepted in lieu of completing any part of the application. Blank applications that contain only a résumé or those that reference “see résumé” will be rejected as incomplete. Check your application before submitting to ensure it is complete and correct; no new or additional information will be accepted after the closing date. Inquiry will be made of your former and current employers; please provide the names and telephone numbers of supervisors on your application. You must provide the names and contact information of at least three (3) references (not relatives) that have knowledge of your job skills, experience, ability and/or character. Application materials are the property of Mendocino County and will not be returned. It is your responsibility to keep your NEOGOV profile updated, including any changes to your telephone number or address. Failure to do so may result in missed notification of exams or interviews. The exam process listed on this flyer is tentative. Mendocino County reserves the right to make necessary modifications to the examination plan. Such revisions will be in accordance with approved personnel standards. Should a change be made, applicants will be notified. The provisions of this job bulletin do not constitute an expressed or implied contract. Examination Process: All complete applications will be reviewed; incomplete applications will not be considered. Based on the number of qualified candidates, applicants meeting the job requirements and qualifications will be invited to participate in an oral examination (weight 100) or an unassembled exam, consisting of an evaluation of education and experience as stated on the application form. The examination process will test the knowledge and abilities described above. A minimum score of 70 must be attained for placement on the employment list. Special Testing: If you require special testing arrangements to accommodate a disability or religious conviction you must contact Human Resources at 707.234.6600 prior to the test date to make your requirements known. You must provide enough advance notice to allow Human Resources to properly review and evaluate your request . Special Requirements: Employment in some County departments or positions may require the successful completion of a pre-employment criminal background, which may include fingerprinting, and/or a medical examination, which may include drug screening. This announcement is a synopsis of duties and requirements of this job. To review the complete classification specification and benefits, please see the HR website. Applications must be submitted to the Human Resources Department by the final filing date. The County of Mendocino is an Equal Opportunity Employer This information is a summary of general benefits. Benefits listed in Mendocino County Resolutions or Memorandums of Understanding prevail over this listing. This information is not legally binding, nor does it constitute a Contract. SALARY Compensation is based on a five-step salary range, with annual merit-based increases within the salary range. RETIREMENT Covered under Social Security and the 1937 act; both employees and the County pay into the retirement fund. For the most current information regarding County Retirement please go to: https://www.mendocinocounty.org/retirement HOLIDAYS AND PERSONAL LEAVE Mendocino County observes 11 paid holidays per year. Employees are granted 24 - 48 hours of personal leave annually, depending upon Bargaining Unit. VACATION Accrues at the rate of two weeks per year for three years. Three weeks per year after three years, four weeks after eight years and five weeks after 15 years. SICK LEAVE Paid sick leave accrues at the rate of 1.25 days per month, or 15 days per year. Accruals are pro-rated for part-time employees working at least 20 hours per week. Part-time employees working less than 20 hours per week, and extra-help employees receive up to 24 hours (or 3 days) of paid sick leave annually. MEDICAL, DENTAL, VISION, AND LIFE INSURANCE The County and the employee share the cost of an employee selected health care plan; enrollment in the plan includes $20,000 Life Insurance. HEALTH INSURANCE For the most current information regarding Health Insurance please go to: http://www.mendocinocounty.org/hr/ehb EMPLOYEE ASSISTANCE PROGRAM For the most current information regarding Employee Assistance please go to: http://www.mendocinocounty.org/hr/eap EMPLOYEE WELLNESS PROGRAM For the most current information regarding Employee Wellness please go to: http://www.mendocinocounty.org/hr/mcwow LABOR CONTRACTS For the complete list of most current labor agreements please go to: http://www.mendocinocounty.org/hr/labor Closing Date/Time: 7/17/2024 11:59 PM Pacific
County of Mendocino, CA
Ukiah, California, United States
The Position This position serves as the Licensed Mental Health Clinician for the Juvenile Hall and Juvenile Probation. The vacancy is in Ukiah, CA. The list developed from this recruitment will be used for a limited period to fill open and promotional, regular full-time, and part-time positions throughout the County, should they occur. Pursuant to current bargaining unit agreements, employees regularly assigned to the coastal region or in Covelo are eligible to receive a 5% assignment premium . Under the supervision of licensed personnel, performs professional level counseling services and psychotherapy functions including managing cases, initiating crisis management, and conducting therapy sessions. This is the entry-level position in the series. Bilingual English/Spanish encouraged to apply. Se buscan personas bilingües en inglés y español. Para recibir una solicitud en español, llame a Recursos Humanos al 234-6600. Job Requirements and Minimum Qualifications All responsibilities may not be performed by all incumbents: Performs counseling and psychotherapy functions including answering crisis calls; talking with patients, one on one, identifying problems and assisting patients in reaching goals; conducting evaluations and assessments; providing ongoing supportive therapy; conducting group therapy sessions; presenting findings; and intervening during patient crisis. Interviews and evaluates client for admittance, determines if client has potential to harm self or others. Participates in treatment team, staff and professional meetings to discuss client progress. Prepares progress notes, charts and closing and/or transfer summaries on clients in accordance with professional standards, state regulations and department protocol. Maintains and provides safe environment for clients and staff. Initiates, coordinates and manages special programs. Serves as liaison and consultant with schools, organizations, parents, children, etc. on issues concerning clients; may serve on committees, boards, etc., and participate in community activities/organizations relevant to client needs. Monitors productivity/work flow and resolves problems to ensure deadlines are met. Maintains and upgrades knowledge, skills, and development by attending seminars, meetings and training programs and reading trade and professional journals and publications. Researches and corrects errors. Enters and retrieves information from a computer terminal; uses the computer system to retrieve a variety of daily, monthly and yearly reports. Disseminates a variety of information to various agencies, divisions, or departments via telephone, employee meetings, mail or fax. May serve as backup for other positions within the department. Performs other related duties as assigned. MINIMUM QUALIFICATIONS REQUIRED Education and Experience: Master's degree from an accredited college or university in Social Work, Psychology or related field; and, one to two years of progressively responsible experience; or, when possessing the required Master's Degree and licensure or certification, a combination of related education, training and experience that provides the required knowledge, skills, and abilities to perform the essential functions of the job. Licenses and Certifications: Marriage and Family Therapist Intern (or) Associate Clinical Social Worker (or) Current registration with Board of Behavioral Sciences (or) Fully eligible for registration with Board of Behavioral Sciences (or) An intern in a PhD. or PsyD. Program accredited by the American Psychological Association (APA) or Western Association of Schools and Colleges, which would, upon successful completion, lead to licensure by the California Board of Psychology. Knowledge, Skills, and Abilities Knowledge of: Modern methods, techniques and procedures used in marriage, family and child counseling. Psychological theory. Interviewing techniques. Crisis intervention techniques. Community resources. History, theory and new trends in mental illness. Special education laws pertaining to emotionally disturbed children. School policies and procedures. Ethical and legal management practices. Patients legal rights. Uses and effects of psychotropic medications. Skill in: Case management. Observing and recording psychiatric behavior. Using tact, discretion, initiative and independent judgment within established guidelines. Organizing work, setting priorities, meeting critical deadlines, and following up assignments with a minimum of direction. Communicating clearly and effectively, orally and in writing. Using a computer to accurately and rapidly enter and retrieve data and information. Preparing clear and concise reports, correspondence and other written materials. Mental and Physical Abilities: Ability to analyze, evaluate and diagnose situations and adopt effective courses of action. Ability to conduct 3632 eligibility evaluations. Ability to write clear and concise reports and chart notes in accordance with professional standards, state regulations and department protocol. Ability to read, analyze and interpret professional periodicals and journals, technical procedures and government regulations. While performing the essential functions of this job the employee is regularly required to sit, use hands to finger, handle, or feel, and speak and hear; and use sound perception and discrimination. While performing the essential functions of this job the employee is frequently required to lift and/or move up to 10 pounds and is occasionally required to apply a physical exertion in restraining overactive or hostile clients and/or move up to 30 pounds. Work is performed in a mental health facility, school campuses, various buildings and in patient homes, exposing the employee to people who have the potential to be violent and verbally abuse or may have contagious diseases. Selection Procedure & Other Important Information Important Application Information: It is your responsibility to demonstrate through your application materials how you meet the minimum qualifications of the position/s for which you apply. You must complete all sections of the application. A résumé or other information you feel will help us evaluate your qualifications may be attached to your completed application, but will not be accepted in lieu of completing any part of the application. Blank applications that contain only a résumé or those that reference “see résumé” will be rejected as incomplete. Check your application before submitting to ensure it is complete and correct; no new or additional information will be accepted after the closing date. Inquiry will be made of your former and current employers; please provide the names and telephone numbers of supervisors on your application. You must provide the names and contact information of at least three (3) references (not relatives) that have knowledge of your job skills, experience, ability and/or character. Application materials are the property of Mendocino County and will not be returned. It is your responsibility to keep your NEOGOV profile updated, including any changes to your telephone number or address. Failure to do so may result in missed notification of exams or interviews. The exam process listed on this flyer is tentative. Mendocino County reserves the right to make necessary modifications to the examination plan. Such revisions will be in accordance with approved personnel standards. Should a change be made, applicants will be notified. The provisions of this job bulletin do not constitute an expressed or implied contract. Examination Process: All complete applications will be reviewed; incomplete applications will not be considered. Based on the number of qualified candidates, applicants meeting the job requirements and qualifications will be invited to participate in an oral examination (weight 100) or an unassembled exam, consisting of an evaluation of education and experience as stated on the application form. The examination process will test the knowledge and abilities described above. A minimum score of 70 must be attained for placement on the employment list. Special Testing: If you require special testing arrangements to accommodate a disability or religious conviction you must contact Human Resources at 707.234.6600 prior to the test date to make your requirements known. You must provide enough advance notice to allow Human Resources to properly review and evaluate your request . Special Requirements: Employment in some County departments or positions may require the successful completion of a pre-employment criminal background, which may include fingerprinting, and/or a medical examination, which may include drug screening. This announcement is a synopsis of duties and requirements of this job. To review the complete classification specification and benefits, please see the HR website. Applications must be submitted to the Human Resources Department by the final filing date. The County of Mendocino is an Equal Opportunity Employer This information is a summary of general benefits. Benefits listed in Mendocino County Resolutions or Memorandums of Understanding prevail over this listing. This information is not legally binding, nor does it constitute a Contract. SALARY Compensation is based on a five-step salary range, with annual merit-based increases within the salary range. RETIREMENT Covered under Social Security and the 1937 act; both employees and the County pay into the retirement fund. For the most current information regarding County Retirement please go to: https://www.mendocinocounty.org/retirement HOLIDAYS AND PERSONAL LEAVE Mendocino County observes 11 paid holidays per year. Employees are granted 24 - 48 hours of personal leave annually, depending upon Bargaining Unit. VACATION Accrues at the rate of two weeks per year for three years. Three weeks per year after three years, four weeks after eight years and five weeks after 15 years. SICK LEAVE Paid sick leave accrues at the rate of 1.25 days per month, or 15 days per year. Accruals are pro-rated for part-time employees working at least 20 hours per week. Part-time employees working less than 20 hours per week, and extra-help employees receive up to 24 hours (or 3 days) of paid sick leave annually. MEDICAL, DENTAL, VISION, AND LIFE INSURANCE The County and the employee share the cost of an employee selected health care plan; enrollment in the plan includes $20,000 Life Insurance. HEALTH INSURANCE For the most current information regarding Health Insurance please go to: http://www.mendocinocounty.org/hr/ehb EMPLOYEE ASSISTANCE PROGRAM For the most current information regarding Employee Assistance please go to: http://www.mendocinocounty.org/hr/eap EMPLOYEE WELLNESS PROGRAM For the most current information regarding Employee Wellness please go to: http://www.mendocinocounty.org/hr/mcwow LABOR CONTRACTS For the complete list of most current labor agreements please go to: http://www.mendocinocounty.org/hr/labor Closing Date/Time: 7/17/2024 11:59 PM Pacific
Jul 03, 2024
Full Time
The Position This position serves as the Licensed Mental Health Clinician for the Juvenile Hall and Juvenile Probation. The vacancy is in Ukiah, CA. The list developed from this recruitment will be used for a limited period to fill open and promotional, regular full-time, and part-time positions throughout the County, should they occur. Pursuant to current bargaining unit agreements, employees regularly assigned to the coastal region or in Covelo are eligible to receive a 5% assignment premium . Under the supervision of licensed personnel, performs professional level counseling services and psychotherapy functions including managing cases, initiating crisis management, and conducting therapy sessions. This is the entry-level position in the series. Bilingual English/Spanish encouraged to apply. Se buscan personas bilingües en inglés y español. Para recibir una solicitud en español, llame a Recursos Humanos al 234-6600. Job Requirements and Minimum Qualifications All responsibilities may not be performed by all incumbents: Performs counseling and psychotherapy functions including answering crisis calls; talking with patients, one on one, identifying problems and assisting patients in reaching goals; conducting evaluations and assessments; providing ongoing supportive therapy; conducting group therapy sessions; presenting findings; and intervening during patient crisis. Interviews and evaluates client for admittance, determines if client has potential to harm self or others. Participates in treatment team, staff and professional meetings to discuss client progress. Prepares progress notes, charts and closing and/or transfer summaries on clients in accordance with professional standards, state regulations and department protocol. Maintains and provides safe environment for clients and staff. Initiates, coordinates and manages special programs. Serves as liaison and consultant with schools, organizations, parents, children, etc. on issues concerning clients; may serve on committees, boards, etc., and participate in community activities/organizations relevant to client needs. Monitors productivity/work flow and resolves problems to ensure deadlines are met. Maintains and upgrades knowledge, skills, and development by attending seminars, meetings and training programs and reading trade and professional journals and publications. Researches and corrects errors. Enters and retrieves information from a computer terminal; uses the computer system to retrieve a variety of daily, monthly and yearly reports. Disseminates a variety of information to various agencies, divisions, or departments via telephone, employee meetings, mail or fax. May serve as backup for other positions within the department. Performs other related duties as assigned. MINIMUM QUALIFICATIONS REQUIRED Education and Experience: Master's degree from an accredited college or university in Social Work, Psychology or related field; and, one to two years of progressively responsible experience; or, when possessing the required Master's Degree and licensure or certification, a combination of related education, training and experience that provides the required knowledge, skills, and abilities to perform the essential functions of the job. Licenses and Certifications: Marriage and Family Therapist Intern (or) Associate Clinical Social Worker (or) Current registration with Board of Behavioral Sciences (or) Fully eligible for registration with Board of Behavioral Sciences (or) An intern in a PhD. or PsyD. Program accredited by the American Psychological Association (APA) or Western Association of Schools and Colleges, which would, upon successful completion, lead to licensure by the California Board of Psychology. Knowledge, Skills, and Abilities Knowledge of: Modern methods, techniques and procedures used in marriage, family and child counseling. Psychological theory. Interviewing techniques. Crisis intervention techniques. Community resources. History, theory and new trends in mental illness. Special education laws pertaining to emotionally disturbed children. School policies and procedures. Ethical and legal management practices. Patients legal rights. Uses and effects of psychotropic medications. Skill in: Case management. Observing and recording psychiatric behavior. Using tact, discretion, initiative and independent judgment within established guidelines. Organizing work, setting priorities, meeting critical deadlines, and following up assignments with a minimum of direction. Communicating clearly and effectively, orally and in writing. Using a computer to accurately and rapidly enter and retrieve data and information. Preparing clear and concise reports, correspondence and other written materials. Mental and Physical Abilities: Ability to analyze, evaluate and diagnose situations and adopt effective courses of action. Ability to conduct 3632 eligibility evaluations. Ability to write clear and concise reports and chart notes in accordance with professional standards, state regulations and department protocol. Ability to read, analyze and interpret professional periodicals and journals, technical procedures and government regulations. While performing the essential functions of this job the employee is regularly required to sit, use hands to finger, handle, or feel, and speak and hear; and use sound perception and discrimination. While performing the essential functions of this job the employee is frequently required to lift and/or move up to 10 pounds and is occasionally required to apply a physical exertion in restraining overactive or hostile clients and/or move up to 30 pounds. Work is performed in a mental health facility, school campuses, various buildings and in patient homes, exposing the employee to people who have the potential to be violent and verbally abuse or may have contagious diseases. Selection Procedure & Other Important Information Important Application Information: It is your responsibility to demonstrate through your application materials how you meet the minimum qualifications of the position/s for which you apply. You must complete all sections of the application. A résumé or other information you feel will help us evaluate your qualifications may be attached to your completed application, but will not be accepted in lieu of completing any part of the application. Blank applications that contain only a résumé or those that reference “see résumé” will be rejected as incomplete. Check your application before submitting to ensure it is complete and correct; no new or additional information will be accepted after the closing date. Inquiry will be made of your former and current employers; please provide the names and telephone numbers of supervisors on your application. You must provide the names and contact information of at least three (3) references (not relatives) that have knowledge of your job skills, experience, ability and/or character. Application materials are the property of Mendocino County and will not be returned. It is your responsibility to keep your NEOGOV profile updated, including any changes to your telephone number or address. Failure to do so may result in missed notification of exams or interviews. The exam process listed on this flyer is tentative. Mendocino County reserves the right to make necessary modifications to the examination plan. Such revisions will be in accordance with approved personnel standards. Should a change be made, applicants will be notified. The provisions of this job bulletin do not constitute an expressed or implied contract. Examination Process: All complete applications will be reviewed; incomplete applications will not be considered. Based on the number of qualified candidates, applicants meeting the job requirements and qualifications will be invited to participate in an oral examination (weight 100) or an unassembled exam, consisting of an evaluation of education and experience as stated on the application form. The examination process will test the knowledge and abilities described above. A minimum score of 70 must be attained for placement on the employment list. Special Testing: If you require special testing arrangements to accommodate a disability or religious conviction you must contact Human Resources at 707.234.6600 prior to the test date to make your requirements known. You must provide enough advance notice to allow Human Resources to properly review and evaluate your request . Special Requirements: Employment in some County departments or positions may require the successful completion of a pre-employment criminal background, which may include fingerprinting, and/or a medical examination, which may include drug screening. This announcement is a synopsis of duties and requirements of this job. To review the complete classification specification and benefits, please see the HR website. Applications must be submitted to the Human Resources Department by the final filing date. The County of Mendocino is an Equal Opportunity Employer This information is a summary of general benefits. Benefits listed in Mendocino County Resolutions or Memorandums of Understanding prevail over this listing. This information is not legally binding, nor does it constitute a Contract. SALARY Compensation is based on a five-step salary range, with annual merit-based increases within the salary range. RETIREMENT Covered under Social Security and the 1937 act; both employees and the County pay into the retirement fund. For the most current information regarding County Retirement please go to: https://www.mendocinocounty.org/retirement HOLIDAYS AND PERSONAL LEAVE Mendocino County observes 11 paid holidays per year. Employees are granted 24 - 48 hours of personal leave annually, depending upon Bargaining Unit. VACATION Accrues at the rate of two weeks per year for three years. Three weeks per year after three years, four weeks after eight years and five weeks after 15 years. SICK LEAVE Paid sick leave accrues at the rate of 1.25 days per month, or 15 days per year. Accruals are pro-rated for part-time employees working at least 20 hours per week. Part-time employees working less than 20 hours per week, and extra-help employees receive up to 24 hours (or 3 days) of paid sick leave annually. MEDICAL, DENTAL, VISION, AND LIFE INSURANCE The County and the employee share the cost of an employee selected health care plan; enrollment in the plan includes $20,000 Life Insurance. HEALTH INSURANCE For the most current information regarding Health Insurance please go to: http://www.mendocinocounty.org/hr/ehb EMPLOYEE ASSISTANCE PROGRAM For the most current information regarding Employee Assistance please go to: http://www.mendocinocounty.org/hr/eap EMPLOYEE WELLNESS PROGRAM For the most current information regarding Employee Wellness please go to: http://www.mendocinocounty.org/hr/mcwow LABOR CONTRACTS For the complete list of most current labor agreements please go to: http://www.mendocinocounty.org/hr/labor Closing Date/Time: 7/17/2024 11:59 PM Pacific
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information TYPE OF RECRUITMENT: OPEN COMPETITIVE - EMERGENCY FILING DATE: Wednesday, July 3, 2024 at 8:30 a.m. , Pacific Time (PT) This examination will remain open until the needs of the service are met and is subject to closure without prior notice. EXAM NUMBER: PH4594K-EA The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you. The County of Los Angeles Department of Public Health is seeking qualified candidates to fill emergency Senior Staff Analyst, Health vacancies related to the homelessness crisis. Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those who successfully pass the assessment will be considered for permanent appointment to Senior Staff Analyst, Health. DEFINITION: Supervises a team of analysts providing technical and consultative service to management in major health service areas. CLASSIFICATION STANDARDS: Positions allocable to this class are restricted to Department of Health Services administration and are distinguished by their responsibility for supervising professional employees in the research, analysis, and preparation of recommendations regarding the use and deployment of resources and the implementation and improvement of operations and programs having department-wide impact. Essential Job Functions Direct and coordinate integration efforts that advance shared Substance Use Disorder (SUD) service delivery system commitments among the three Health Departments (Department of Health Services, Department of Public Health, and Department of Mental Health), and across the social service systems to support delivery of effective care that improves lives and outcomes. This includes actively seeking opportunities to work with the Department of Mental Health (DMH), Department of Health Services (DHS), Department of Children and Family Services (DCFS), Department of Public Social Services (DPSS), and the Probation Department to develop meaningful relationships that lead to improved and expanded collaborative opportunities to support shared clients; and developing strategy and implementation plans with senior department leadership; and manages and supervises a group of analysts to support this work by reviewing their work, delegating work, assessing and ensuring that the work of this unit supports the overall integration goals and support services. Conduct strategic analysis and manage development and implementation of priority projects including those directed by State legislation (e.g., SB 43 / LPS Reform) and ensure that needs of SUD only patients are clearly understood, advocated for and addressed; participate in County level discussion with senior leadership and achieve beneficial system transformation. Cultivate and grow relationships with Medi-Cal Managed Care Plans to implement core CalAIM components related to shared patients and coordinating on State-level efforts to improve integration of care across the specialty and non-specialty health systems; and identifying opportunities to ensure that care coordination and case management efforts are effectively implemented within the contracted provider network to support clients with multiple diverse and complex needs. Develop operational systems, including policies and procedures and technology platforms, to improve efficiency and usability of beneficiary, financial, contractual, clinical, and programmatic information, and data to achieve performance metrics; and improve Bureau’s ability to ensure programmatic effectives through all Divisions and in collaborative efforts with other Departments both directed and not directed by the Board of Supervisors. Serves as Division liaison for other County Departments and the State as it relates to implementation of related functions and participates in meetings as required and leads development of responses to inquiries on collaborative projects which are State, County or Bureau directed. Requirements MINIMUM REQUIREMENTS: One (1) year of highly responsible* and complex** administrative*** or staff**** experience at the level of the County of Los Angeles class of Supervising Administrative Assistant III*****, Assistant Hospital Administrator II******, Staff Analyst, Health*******, or higher. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION: * Highly responsible experience is defined as experience at the senior level with extensive knowledge of program related area, processes and procedures, and experience in a specific subject matter. ** Complex experience is defined as a factor that measures the nature, the number, variety and intricacy and difficulty of tasks, steps, processes or methods applicable to the work to be done; the difficulty of identifying what needs to be done and the difficulty and originality involved in doing the assigned tasks. Major duties and difficulty of the mental processes necessary to identify what needs to be done, and the originality, problem solving, resourcefulness and conceptualization required to complete assigned tasks. *** Administrative capacity is defined as performing work typically in an administrative services branch of an organizational unit, including responsibility for the development of procedures and participation in policy formulation. **** Staff capacity is defined as working in an advisory capacity to line managers to provide program and administrative support. ***** Experience at the level of the Los Angeles County class of Supervising Administrative Assistant III is defined as one who p lans and supervises the work of staff engaged in analyzing and making recommendations for the solution of problems of organization, budget, systems and procedures, program, facilities acquisition, general management and personnel in a very large department having very complex programs. ****** Experience at the level of the Los Angeles County class of Assistant Hospital Administrator II is defined as one who a ssists in the administration of a County hospital by managing and coordinating the supporting services for the patient care programs of a moderate sized area of the hospital. ******* Experience at the level of the Los Angeles County class of Staff Analyst, Health is defined as one who r esearches, analyzes, and makes recommendations regarding the use and deployment of resources and the implementation and refinement of operations and programs having department-wide impact within the Department of Health Services. Additional Information EXAMINATION CONTENT: Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work assignment, the appointing department will evaluate your performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment. _______________________________________________________________ Application and Filing Information HOW TO APPLY: Applications must be filed ONLINE ONLY . Applicants are required to complete and submit an online Los Angeles County Employment Application AND Supplemental Questionnaire in order to be considered for this examination. Paper applications, resumes, or any unsolicited documents will not be accepted in lieu of completing the online application and Supplemental Questionnaire. Application filing may be suspended at any time without advance notice. Many important notifications will be sent electronically to the email address provided on the application, so it is important that you provide a valid email address. Please add hrexams@ph.lacounty.gov as well as noreply@governmentjobs.com, and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. You have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. Plan to submit your online application well in advance of the 5:00 p.m. PT deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Check the website for updated information at https://lacountylibrary.org . FAIR CHANCE EMPLOYER: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. DO NOT SHARE USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the in equalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Department Contact Name: Exam Analyst Department Contact Phone: (323) 659-6546 Department Contact E-mail: HRExams@ph.lacounty.gov Exam Number: PH4594K-EA California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (323) 659-6546 Teletype Phone: (800) 899-4099 Alternate Teletype Phone : (800) 897-0077 For detailed information, please click here
Jul 03, 2024
Full Time
Position/Program Information TYPE OF RECRUITMENT: OPEN COMPETITIVE - EMERGENCY FILING DATE: Wednesday, July 3, 2024 at 8:30 a.m. , Pacific Time (PT) This examination will remain open until the needs of the service are met and is subject to closure without prior notice. EXAM NUMBER: PH4594K-EA The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you. The County of Los Angeles Department of Public Health is seeking qualified candidates to fill emergency Senior Staff Analyst, Health vacancies related to the homelessness crisis. Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those who successfully pass the assessment will be considered for permanent appointment to Senior Staff Analyst, Health. DEFINITION: Supervises a team of analysts providing technical and consultative service to management in major health service areas. CLASSIFICATION STANDARDS: Positions allocable to this class are restricted to Department of Health Services administration and are distinguished by their responsibility for supervising professional employees in the research, analysis, and preparation of recommendations regarding the use and deployment of resources and the implementation and improvement of operations and programs having department-wide impact. Essential Job Functions Direct and coordinate integration efforts that advance shared Substance Use Disorder (SUD) service delivery system commitments among the three Health Departments (Department of Health Services, Department of Public Health, and Department of Mental Health), and across the social service systems to support delivery of effective care that improves lives and outcomes. This includes actively seeking opportunities to work with the Department of Mental Health (DMH), Department of Health Services (DHS), Department of Children and Family Services (DCFS), Department of Public Social Services (DPSS), and the Probation Department to develop meaningful relationships that lead to improved and expanded collaborative opportunities to support shared clients; and developing strategy and implementation plans with senior department leadership; and manages and supervises a group of analysts to support this work by reviewing their work, delegating work, assessing and ensuring that the work of this unit supports the overall integration goals and support services. Conduct strategic analysis and manage development and implementation of priority projects including those directed by State legislation (e.g., SB 43 / LPS Reform) and ensure that needs of SUD only patients are clearly understood, advocated for and addressed; participate in County level discussion with senior leadership and achieve beneficial system transformation. Cultivate and grow relationships with Medi-Cal Managed Care Plans to implement core CalAIM components related to shared patients and coordinating on State-level efforts to improve integration of care across the specialty and non-specialty health systems; and identifying opportunities to ensure that care coordination and case management efforts are effectively implemented within the contracted provider network to support clients with multiple diverse and complex needs. Develop operational systems, including policies and procedures and technology platforms, to improve efficiency and usability of beneficiary, financial, contractual, clinical, and programmatic information, and data to achieve performance metrics; and improve Bureau’s ability to ensure programmatic effectives through all Divisions and in collaborative efforts with other Departments both directed and not directed by the Board of Supervisors. Serves as Division liaison for other County Departments and the State as it relates to implementation of related functions and participates in meetings as required and leads development of responses to inquiries on collaborative projects which are State, County or Bureau directed. Requirements MINIMUM REQUIREMENTS: One (1) year of highly responsible* and complex** administrative*** or staff**** experience at the level of the County of Los Angeles class of Supervising Administrative Assistant III*****, Assistant Hospital Administrator II******, Staff Analyst, Health*******, or higher. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION: * Highly responsible experience is defined as experience at the senior level with extensive knowledge of program related area, processes and procedures, and experience in a specific subject matter. ** Complex experience is defined as a factor that measures the nature, the number, variety and intricacy and difficulty of tasks, steps, processes or methods applicable to the work to be done; the difficulty of identifying what needs to be done and the difficulty and originality involved in doing the assigned tasks. Major duties and difficulty of the mental processes necessary to identify what needs to be done, and the originality, problem solving, resourcefulness and conceptualization required to complete assigned tasks. *** Administrative capacity is defined as performing work typically in an administrative services branch of an organizational unit, including responsibility for the development of procedures and participation in policy formulation. **** Staff capacity is defined as working in an advisory capacity to line managers to provide program and administrative support. ***** Experience at the level of the Los Angeles County class of Supervising Administrative Assistant III is defined as one who p lans and supervises the work of staff engaged in analyzing and making recommendations for the solution of problems of organization, budget, systems and procedures, program, facilities acquisition, general management and personnel in a very large department having very complex programs. ****** Experience at the level of the Los Angeles County class of Assistant Hospital Administrator II is defined as one who a ssists in the administration of a County hospital by managing and coordinating the supporting services for the patient care programs of a moderate sized area of the hospital. ******* Experience at the level of the Los Angeles County class of Staff Analyst, Health is defined as one who r esearches, analyzes, and makes recommendations regarding the use and deployment of resources and the implementation and refinement of operations and programs having department-wide impact within the Department of Health Services. Additional Information EXAMINATION CONTENT: Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work assignment, the appointing department will evaluate your performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment. _______________________________________________________________ Application and Filing Information HOW TO APPLY: Applications must be filed ONLINE ONLY . Applicants are required to complete and submit an online Los Angeles County Employment Application AND Supplemental Questionnaire in order to be considered for this examination. Paper applications, resumes, or any unsolicited documents will not be accepted in lieu of completing the online application and Supplemental Questionnaire. Application filing may be suspended at any time without advance notice. Many important notifications will be sent electronically to the email address provided on the application, so it is important that you provide a valid email address. Please add hrexams@ph.lacounty.gov as well as noreply@governmentjobs.com, and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. You have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. Plan to submit your online application well in advance of the 5:00 p.m. PT deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Check the website for updated information at https://lacountylibrary.org . FAIR CHANCE EMPLOYER: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. DO NOT SHARE USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the in equalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Department Contact Name: Exam Analyst Department Contact Phone: (323) 659-6546 Department Contact E-mail: HRExams@ph.lacounty.gov Exam Number: PH4594K-EA California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (323) 659-6546 Teletype Phone: (800) 899-4099 Alternate Teletype Phone : (800) 897-0077 For detailed information, please click here
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information EXAM NUMBER b9192J TYPE OF RECRUITMENT OPEN COMPETITIVE FILING START DATE July 3 , 2024 at 8:00 a.m. (PT) This examination will remain open until the needs of the service are met and is subject to closure without prior notice. NO OUT-OF-CLASS EXPERIENCE WILL BE ACCEPTED. REQUIRED EXPERIENCE MUSTBE FULLY MET AND INDICATED ON THE APPLICATION BY THE LAST DAY OF FILING. DEFINITION : Identifies patients' financial resources to pay for medical and/or mental health care and services; andassists patients in making assignments for medical benefits, and completes standardized billing forms based upon data acquired. CLASSIFICATION STANDARDS: Positions allocable to this class typically report to a Supervising Patient Financial Services Worker I. Positions in this class obtain required demographic and insurance information and identify third-party resources by interviewing patients or their relatives and/or representatives in person or by phone to determine patient's financial resources to pay for health care services. In addition to identifying financial resources, some positions may be assigned to identify a patient’s primary care provider, Independent Physician Association/Participating Physician Group (IPA/PPG) and appropriate network for services; schedule and register patients, resolve associated discrepancies, and handle routine customer service inquiries and problems in the patient access units or Business Office units. Incumbents assigned to function as patient access representatives may report to a Patient Relations Representative for technical oversight and to a Supervising Patient Financial Services Worker I for full administrative supervision. Positions in this class assist patients to determine their potential eligibility to enroll in health care programs, including potential eligibility for managed care enrollment. Positions obtain patient signatures on benefit assignment forms to assign and authorize payment of insurance benefits directly to the County, and process applications for a variety of no-cost/low-cost health care programs, such as Ability To Pay (ATP), Uniform Method of Determining Ability to Pay (UMDAP), Ryan White/Casewatch, Family Planning Access Care Treatment and Hospital Presumptive Eligibility. Incumbents assigned to patient access work in accordance with all applicable Office of Patient Access policies, procedures, and guidelines and require understanding of the different health insurance coverage types and managed care rules and contracts to determine a patient’s options for accessing services. Positions require basic knowledge of patient scheduling and registration workflows and procedures. Patient Resources Workers are distinguished from Patient Financial Services Workers (PFSW) in that Patient Resources Workers screen and refer patients with Medi-Cal linkage to PFSWs for further eligibility determination and screening; and from incumbents of the Intermediate Clerk and the Intermediate Typist-Clerk classes who may direct the patient, relative, and/or authorized representative for financial screening. Essential Job Functions Interviews patients or their relatives and/or representatives to obtain identifying information, financial and other eligibility data; determines the patient's potential eligibility to enroll in specific health care programs based upon diagnosis, available medical information, type of medical/clinical services, and residency status; enters and accesses data by utilizing various local and web-based information systems and databases to determine a patient's financial eligibility. Evaluates financial data and resources to determine the patient's ability to reimburse the County for health care services consistent with department policy; completes or assists the patient in the completion of benefits forms for third party resources; contacts private insurance companies to verify coverage and to obtain authorization for services; verifies existing governmental coverage for health care services, and screens for the patient's potential eligibility to receive Medi-Cal or other no-cost/low-cost programs. Communicates with patients, responsible relatives and/or representatives, attorneys, employers, agencies and insurance companies to explain County policies and to obtain, verify, or clarify information required to complete standardized billing forms. Computes plans of payment for patients whose medical share of cost has already been established. Completes required federal, State, and County forms for patients during emergency room visits, upon admission, and during outpatient clinic visits. Refers patients without existing financial resources or with complex financial eligibility issues to a Patient Financial Services Worker or facility staff member. Initiates and/or processes applications for a variety of reduced no-cost/low cost programs, such as ATP and UMDAP. Patient Access Greets and registers patients in person or over the phone. Obtains demographics, preferred pharmacy, emergency contact and insurance information. Enrolls patient using electronic system. Provides forms to patients and completes paperwork for requested services. Determines when language interpretation is needed. Orients patients to health services by providing direction to appropriate locations for services. Initiates and/or processes applications for a variety of reduced no-cost/low-cost programs, such as ATP and UMDAP. Verifies coverage and empanelment prior to scheduling. Identifies when authorization and/or letter of agreement may be needed. Identifies discrepancies in assignment and empanelment and appropriately refers complex cases to Patient Relations Representatives. Schedules patient visits by determining the appropriate providers and programs for patients. Ensures timely access to services by actively monitoring and coordinating multiple provider schedules and maintaining appointment templates for clinic providers. Re-verifies eligibility in the month of the appointment to financially clear patients for appointments, conducts patient outreach by phone and/or mail, explains coverage options, refers the patient to member services as needed, and cancels appointments. Checks-in patient for appointment to explain payment options, obtains signatures, collects fees, and keeps records of insurance and patient identification. Performs other related duties, as necessary. Requirements SELECTION REQUIREMENTS: Option I : Two years of experience interviewing the public to initiate or complete applications for financial assistance, credit, insurance, medical, mental health, hospital services, social security, or workers' compensation. Option II: Three years of clerical experience, two years of which must have involved public contact associated with the financial screening and/or registration of patients or claims billing and collection for hospital or medical services. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: II-Light: This class includes administrative and clerical positions requiring light physical effort, including occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. DESIRABLE QUALIFICATION: Additional credit will be given for experience related to the desirable qualification. Experience identifying discrepancies and ensuring accuracy in service billing processes related to Medicare, Medi-Cal eligibility, or private insurance. Experience conducting health care eligibility verifications via real-time, website, automated telephone or Point of Service (POS) devices, particularly Medicare, Medi-Cal eligibility, or private insurance checks using the State Medi-Cal website, the Automated Eligibility Verification System (AEVS)*, or a Point of Service (POS) device** and interpreting eligibility responses. Experience conducting detailed financial reviews of clients’ eligibility services or benefit to assess compliance and ensuring adherence to regulatory guidelines and policies for clients’ eligibility criteria. Additional Information SPECIAL INFORMATION *Automated Eligibility Verification System (AEVS) is an interactive voice response system that allows providers the ability to access Medi-Cal subscriber eligibility information through a touch-tone telephone. **Point of Service (POS) device is used to verify recipient eligibility, clear Share of Cost liability, reserve Medi-Services, perform Family PACT (Planning, Access, Care and Treatment) client eligibility transactions and submit pharmacy or CMS-1500 claims. Past and present mental health clients and their family members who meet the selection requirements are encouraged to apply. AVAILABLE SHIFT: Any - Appointees may be willing to work any shift, including evenings, nights, weekends and holidays. EXAMINATION CONTENT This examination will consist of an evaluation of experience and desirable qualification based on information listed on the online application and supplemental questionnaire at the time of filing, weighted 100%. Additional credit will be given for experience related to the desirable qualification. Applicants must achieve a passing score of 70% or higher in order to be placed on the eligible register. VACANCY INFORMATION The eligible register for this examination will be used to fill vacancies in the Department of Mental Health. ELIGIBILITY INFORMATION The names of applicants receiving a passing grade in the examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. RETAKE: NO PERSON MAY COMPETE FOR THIS EXAMINATION MORE THAN ONCE IN A TWO TWELVE (12) MONTH PERIOD. Applications will be processed on an “as-received” basis and those receiving a passing score will be promulgated to the eligible register accordingly. APPLICATION AND FILING INFORMATION Applicants are required to complete and submit an online Los Angeles County Employment Application AND Supplemental Questionnaire in order to be considered for this examination. Paper applications, resumes, or any unsolicited documents will not be accepted in lieu of completing the online application and Supplemental Questionnaire. Applicants must submit their applications by 5:00 pm, PST, on the last day of filing . INSTRUCTIONS FOR FILING ONLINE Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using this website. Clear and legible copies of the required documents (e.g. Diploma, Official Transcripts, License) must be uploaded as attachments during application submission --or -- by email to exams@dmh.lacounty.gov within seven (7) calendar days from date of application submission. Indicate the Exam Title on the subject line when sending required documents by email. The acceptance of your application will depend on whether you have clearly shown that you meet the Selection Requirements . Your online application must show complete license, education and work experience information necessary to evaluate your qualifications. License information section must show title of license, license number, original date of issue, and expiration date. Education information section must include name and address of school attended, complete dates attended, name of course/s taken, number of units earned, and degree/s earned. Work experience section must include job title, employer name and address, name of work area/facility, actual payroll title held and not the working and/or functional titles, from/to dates of employment including month, day and year, total number of months, total number of hours worked per week - not a range of hours (full or part-time), and complete and detailed description of related job duties. If range of hours is provided, experience will be prorated based on the lowest number of hours worked per week. LIST separately each job experience to be evaluated. All information is subject to verification. Applicants may be rejected at any stage of the selection process. IMPORTANT NOTES: All information is subject to verification. Applications may be rejected at any stage of the selection process. Falsification of any information may result in DISQUALIFICATION OR RESCISSION OF APPOINTMENT. Utilizing VERBIAGE from class specifications and Selection Requirement serving as your description of duties WILL NOT be sufficient to demonstrate that you meet requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED . CORRESPONDENCE AND UPDATES WILL BE SENT VIA E-MAIL For the time being, all notifications, including results letters and notices of nonacceptance, will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add exams@dmh.lacounty.gov, isan@dmh.lacounty.gov, and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. SOCIAL SECURITY NUMBER Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT LIBRARIES For applicants who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING USER ID AND PASSWORD All applicants must file their applications online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. FAIR CHANCE INITIATIVE : The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. DEPARTMENT CONTACT HR Examinations Unit: (213) 972-7034 HR Examinations Unit Email: exams@dmh.lacounty.gov Analyst Contact Phone: Irene San, 323-705-4074 Analyst Contact Email: isan@dmh.lacounty.gov ADA Coordinator Phone: (323) 705-4074 Teletype Phone: (800) 735 - 2922 California Relay Services Phone: (800) 735 - 2922 For detailed information, please click here
Jul 03, 2024
Full Time
Position/Program Information EXAM NUMBER b9192J TYPE OF RECRUITMENT OPEN COMPETITIVE FILING START DATE July 3 , 2024 at 8:00 a.m. (PT) This examination will remain open until the needs of the service are met and is subject to closure without prior notice. NO OUT-OF-CLASS EXPERIENCE WILL BE ACCEPTED. REQUIRED EXPERIENCE MUSTBE FULLY MET AND INDICATED ON THE APPLICATION BY THE LAST DAY OF FILING. DEFINITION : Identifies patients' financial resources to pay for medical and/or mental health care and services; andassists patients in making assignments for medical benefits, and completes standardized billing forms based upon data acquired. CLASSIFICATION STANDARDS: Positions allocable to this class typically report to a Supervising Patient Financial Services Worker I. Positions in this class obtain required demographic and insurance information and identify third-party resources by interviewing patients or their relatives and/or representatives in person or by phone to determine patient's financial resources to pay for health care services. In addition to identifying financial resources, some positions may be assigned to identify a patient’s primary care provider, Independent Physician Association/Participating Physician Group (IPA/PPG) and appropriate network for services; schedule and register patients, resolve associated discrepancies, and handle routine customer service inquiries and problems in the patient access units or Business Office units. Incumbents assigned to function as patient access representatives may report to a Patient Relations Representative for technical oversight and to a Supervising Patient Financial Services Worker I for full administrative supervision. Positions in this class assist patients to determine their potential eligibility to enroll in health care programs, including potential eligibility for managed care enrollment. Positions obtain patient signatures on benefit assignment forms to assign and authorize payment of insurance benefits directly to the County, and process applications for a variety of no-cost/low-cost health care programs, such as Ability To Pay (ATP), Uniform Method of Determining Ability to Pay (UMDAP), Ryan White/Casewatch, Family Planning Access Care Treatment and Hospital Presumptive Eligibility. Incumbents assigned to patient access work in accordance with all applicable Office of Patient Access policies, procedures, and guidelines and require understanding of the different health insurance coverage types and managed care rules and contracts to determine a patient’s options for accessing services. Positions require basic knowledge of patient scheduling and registration workflows and procedures. Patient Resources Workers are distinguished from Patient Financial Services Workers (PFSW) in that Patient Resources Workers screen and refer patients with Medi-Cal linkage to PFSWs for further eligibility determination and screening; and from incumbents of the Intermediate Clerk and the Intermediate Typist-Clerk classes who may direct the patient, relative, and/or authorized representative for financial screening. Essential Job Functions Interviews patients or their relatives and/or representatives to obtain identifying information, financial and other eligibility data; determines the patient's potential eligibility to enroll in specific health care programs based upon diagnosis, available medical information, type of medical/clinical services, and residency status; enters and accesses data by utilizing various local and web-based information systems and databases to determine a patient's financial eligibility. Evaluates financial data and resources to determine the patient's ability to reimburse the County for health care services consistent with department policy; completes or assists the patient in the completion of benefits forms for third party resources; contacts private insurance companies to verify coverage and to obtain authorization for services; verifies existing governmental coverage for health care services, and screens for the patient's potential eligibility to receive Medi-Cal or other no-cost/low-cost programs. Communicates with patients, responsible relatives and/or representatives, attorneys, employers, agencies and insurance companies to explain County policies and to obtain, verify, or clarify information required to complete standardized billing forms. Computes plans of payment for patients whose medical share of cost has already been established. Completes required federal, State, and County forms for patients during emergency room visits, upon admission, and during outpatient clinic visits. Refers patients without existing financial resources or with complex financial eligibility issues to a Patient Financial Services Worker or facility staff member. Initiates and/or processes applications for a variety of reduced no-cost/low cost programs, such as ATP and UMDAP. Patient Access Greets and registers patients in person or over the phone. Obtains demographics, preferred pharmacy, emergency contact and insurance information. Enrolls patient using electronic system. Provides forms to patients and completes paperwork for requested services. Determines when language interpretation is needed. Orients patients to health services by providing direction to appropriate locations for services. Initiates and/or processes applications for a variety of reduced no-cost/low-cost programs, such as ATP and UMDAP. Verifies coverage and empanelment prior to scheduling. Identifies when authorization and/or letter of agreement may be needed. Identifies discrepancies in assignment and empanelment and appropriately refers complex cases to Patient Relations Representatives. Schedules patient visits by determining the appropriate providers and programs for patients. Ensures timely access to services by actively monitoring and coordinating multiple provider schedules and maintaining appointment templates for clinic providers. Re-verifies eligibility in the month of the appointment to financially clear patients for appointments, conducts patient outreach by phone and/or mail, explains coverage options, refers the patient to member services as needed, and cancels appointments. Checks-in patient for appointment to explain payment options, obtains signatures, collects fees, and keeps records of insurance and patient identification. Performs other related duties, as necessary. Requirements SELECTION REQUIREMENTS: Option I : Two years of experience interviewing the public to initiate or complete applications for financial assistance, credit, insurance, medical, mental health, hospital services, social security, or workers' compensation. Option II: Three years of clerical experience, two years of which must have involved public contact associated with the financial screening and/or registration of patients or claims billing and collection for hospital or medical services. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: II-Light: This class includes administrative and clerical positions requiring light physical effort, including occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. DESIRABLE QUALIFICATION: Additional credit will be given for experience related to the desirable qualification. Experience identifying discrepancies and ensuring accuracy in service billing processes related to Medicare, Medi-Cal eligibility, or private insurance. Experience conducting health care eligibility verifications via real-time, website, automated telephone or Point of Service (POS) devices, particularly Medicare, Medi-Cal eligibility, or private insurance checks using the State Medi-Cal website, the Automated Eligibility Verification System (AEVS)*, or a Point of Service (POS) device** and interpreting eligibility responses. Experience conducting detailed financial reviews of clients’ eligibility services or benefit to assess compliance and ensuring adherence to regulatory guidelines and policies for clients’ eligibility criteria. Additional Information SPECIAL INFORMATION *Automated Eligibility Verification System (AEVS) is an interactive voice response system that allows providers the ability to access Medi-Cal subscriber eligibility information through a touch-tone telephone. **Point of Service (POS) device is used to verify recipient eligibility, clear Share of Cost liability, reserve Medi-Services, perform Family PACT (Planning, Access, Care and Treatment) client eligibility transactions and submit pharmacy or CMS-1500 claims. Past and present mental health clients and their family members who meet the selection requirements are encouraged to apply. AVAILABLE SHIFT: Any - Appointees may be willing to work any shift, including evenings, nights, weekends and holidays. EXAMINATION CONTENT This examination will consist of an evaluation of experience and desirable qualification based on information listed on the online application and supplemental questionnaire at the time of filing, weighted 100%. Additional credit will be given for experience related to the desirable qualification. Applicants must achieve a passing score of 70% or higher in order to be placed on the eligible register. VACANCY INFORMATION The eligible register for this examination will be used to fill vacancies in the Department of Mental Health. ELIGIBILITY INFORMATION The names of applicants receiving a passing grade in the examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. RETAKE: NO PERSON MAY COMPETE FOR THIS EXAMINATION MORE THAN ONCE IN A TWO TWELVE (12) MONTH PERIOD. Applications will be processed on an “as-received” basis and those receiving a passing score will be promulgated to the eligible register accordingly. APPLICATION AND FILING INFORMATION Applicants are required to complete and submit an online Los Angeles County Employment Application AND Supplemental Questionnaire in order to be considered for this examination. Paper applications, resumes, or any unsolicited documents will not be accepted in lieu of completing the online application and Supplemental Questionnaire. Applicants must submit their applications by 5:00 pm, PST, on the last day of filing . INSTRUCTIONS FOR FILING ONLINE Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using this website. Clear and legible copies of the required documents (e.g. Diploma, Official Transcripts, License) must be uploaded as attachments during application submission --or -- by email to exams@dmh.lacounty.gov within seven (7) calendar days from date of application submission. Indicate the Exam Title on the subject line when sending required documents by email. The acceptance of your application will depend on whether you have clearly shown that you meet the Selection Requirements . Your online application must show complete license, education and work experience information necessary to evaluate your qualifications. License information section must show title of license, license number, original date of issue, and expiration date. Education information section must include name and address of school attended, complete dates attended, name of course/s taken, number of units earned, and degree/s earned. Work experience section must include job title, employer name and address, name of work area/facility, actual payroll title held and not the working and/or functional titles, from/to dates of employment including month, day and year, total number of months, total number of hours worked per week - not a range of hours (full or part-time), and complete and detailed description of related job duties. If range of hours is provided, experience will be prorated based on the lowest number of hours worked per week. LIST separately each job experience to be evaluated. All information is subject to verification. Applicants may be rejected at any stage of the selection process. IMPORTANT NOTES: All information is subject to verification. Applications may be rejected at any stage of the selection process. Falsification of any information may result in DISQUALIFICATION OR RESCISSION OF APPOINTMENT. Utilizing VERBIAGE from class specifications and Selection Requirement serving as your description of duties WILL NOT be sufficient to demonstrate that you meet requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED . CORRESPONDENCE AND UPDATES WILL BE SENT VIA E-MAIL For the time being, all notifications, including results letters and notices of nonacceptance, will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add exams@dmh.lacounty.gov, isan@dmh.lacounty.gov, and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. SOCIAL SECURITY NUMBER Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT LIBRARIES For applicants who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING USER ID AND PASSWORD All applicants must file their applications online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. FAIR CHANCE INITIATIVE : The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. DEPARTMENT CONTACT HR Examinations Unit: (213) 972-7034 HR Examinations Unit Email: exams@dmh.lacounty.gov Analyst Contact Phone: Irene San, 323-705-4074 Analyst Contact Email: isan@dmh.lacounty.gov ADA Coordinator Phone: (323) 705-4074 Teletype Phone: (800) 735 - 2922 California Relay Services Phone: (800) 735 - 2922 For detailed information, please click here
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information TYPE OF RECRUITMENT: OPEN COMPETITIVE - EMERGENCY FILING DATE: Friday, July 5, 2024 at 8:30 a.m. , Pacific Time (PT) This examination will remain open until the needs of the service are met and is subject to closure without prior notice. EXAM NUMBER: PH1070H-EA The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you. The County of Los Angeles Department of Public Health is seeking qualified candidates to fill emergency Chief Public Health, Administration vacancies related to the homelessness crisis. Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those who successfully pass the assessment will be considered for permanent appointment to Chief Public Health, Administration. CLASSIFICATION STANDARDS: The three positions allocable to this class will have responsibility for one of three administrative programs: 1) direction and coordination of department-wide strategic planning activities, including healthcare needs and protections of County residents, development of community-oriented planning in service planning areas, and bridging program activities to departmental goals and objectives; 2) direction of evaluation activities conducted to determine the effectiveness of programs and services conducted by the Department of Health Services and by providers through contractual and MOU agreements, including accessibility of medical and preventive health services, health status changes of County residents, and geographical comparisons of service utilization; or 3) coordination and direction of department-wide policy analysis and development, including assurance of consistency with the mission and goals of the department and Public Health Programs, and consultation with local, state and federal officials regarding healthcare trends and policy. These positions will evaluate the quality and effectiveness of all programs, specifically including all personal health services, related to their functional areas. The Chief, Public Health, Administration within the Office of the Health Officer serves as the Chief Advisor to the County Health Officer (Chief Advisor). The Chief Advisor is responsible for providing direct and high-level strategic, organizational, and operational assessments and advice to the County Health Officer (Health Officer), and as needed, to the Health Officer’s direct reports, other members of the Executive Office, and the Department of Public Health’s (DPH) Leadership Team. Further, the Chief Advisor supports activities directly related to the Health Officer’s legal authorities outlined in local and state laws and regulations, including issuance and implementation of local Health Officer Orders, declarations of local health emergencies, and other efforts aimed at controlling the spread of communicable disease or associated with environmental health and sanitation services and incidents. The Chief Advisor is also charged with additional duties as assigned by the County Health Officer. The Chief, Public Health, Administration reports to the County Health Officer within the Los Angeles County Department of Public Health’s Executive Office. Essential Job Functions Strategy & Advisement Conduct research, anticipate needs, and provide high quality insight and advice to inform strategic decision-making by the Health Officer on a range of matters including strategic, organizational, programmatic, operational and other emerging critical issues and as needed, to the: Health Officer’s direct report Other senior members of the Executive Office Provide consultative services to the Director and Chief of Staff on administrative matters and special projects, including liaising with labor, academic, and other County partners, recruiting and onboarding key staff, and ensuring coordinated responses to inquiries and requests from external partners, as requested by the Director. Build and sustain knowledge of Health Officer authorities to protect the public’s health and the key issues and programs that fall within the Health Officer’s portfolio, and provide support, advice, and early engagement with planning, policy development, service delivery, and evolving issues. Keep up to date and ensure awareness of relevant issues and developments which may impact DPH, alerting and advising the Health Officer on how to respond and what and when to escalate issues to the Director and Leadership Team. Gather information and maintain internal and external awareness regarding county and department-wide priorities and other key initiatives to ensure the Health Officer is up to date and engaged appropriately. Research, analyze, and coordinate information, generate recommendations, and develop presentation and reports to brief the Health Officer and other partners. Provide strategic guidance and coordination for launching and evaluating frameworks, policies, trainings, programs, services, metrics, reports, and grants specifically aimed at promoting equity and eliminating gaps in health outcomes. Direct Services & Project Management Undertake projects as required, on behalf of the Health Officer. Operationalize solutions to urgent or ongoing issues within the Office of the County Health Officer. Provide direct support services for: Compliance-related activities and other preventive measures taken by the Health Officer. Compliance-related strategies led by enforcement sections of the department. Disease control activities related to mitigation of transmission and outbreaks. Key processes and functions of the overall Executive Office, including convening DPH leaders, employees, and partners and developing departmentwide priorities that address community needs and complement Chief Executive Office and Board of Supervisors initiatives. Support activities that maintain and improve the functioning of the overall Executive Office, including serving as back-up for key Executive Office leaders, with particular emphasis on the operations of the Office of the Health Officer and the Office of the Director. Maintain confidentiality and assist with other sensitive assignments and projects as directed by the Health Officer or as needed, by the DPH Director. Relationship Management, Communications, & Engagement Positively communicate, lead, encourage, and model commitment to DPH’s strategic direction, vision, values, and principles of equity. Build and maintain effective working relationship with DPH divisions and multi-sector partners to build effective networks, enhance understanding and cooperation to achieve desired results, and proactively identify and manage emerging issues. Manage complex working relationships with partners at all levels, in a discreet and confidential manner. Maintain effective working relationships to bolster community engagement and coordinate equity efforts. Ensure a highly collaborative approach in dealings across the department and provide ‘tough advice’ where required. Contribute to building the strong reputation of the Executive Office across DPH. Support efforts and convenings of federal, state, and local jurisdictions (e.g., U.S. Surgeon General, Centers for Disease Control and Prevention, city health departments, state department of public health) and other stakeholders (e.g., business sector partners, faith based groups) to inform development and coordinated implementation of public health initiatives and legally enforceable mandates aimed at protecting and promoting the public’s health and eliminating disparities in health outcomes; resulting outcomes includes shared plans and mandates such as Health Officer Orders (HOOs), local ordinances, and emergency declarations. Develop materials (e.g., talking points, presentations) for use by the Health Officer, ensuring adherence to preferred voice, style, and design. Review, edit, and draft content that supports other DPH leaders (e.g., Director, Chief Deputy Director) during speaking engagements, executive-level meetings, and community events. Write or edit progress reports and other communications for entities including the Chief Executive Office, Board Offices, and other external entities. Inform community communications and engagement strategies for the DPH workforce and external partners. Support development of communications-related plans and activities that have department-wide impact (e.g., grant writing, vendor solicitations, programmatic consultation). Communicate implementation of local policies to Public Health and County staff, the public, and community and media partners, in both English and Spanish. Quality Improvement Support quality improvement activities, including but not limited to Results Based Accountability (RBA), to foster collective responsibility for and improvement of DPH’s performance. Ensure consistency and alignment between groups and promote solution seeking where there are legitimate differences. Develop and report on performance measures to monitor overtime. Write reports and make presentations to share resulting data with internal and external partners at various levels within the organization. Develop and implement strategies to improve resulting data. Special Projects and Ad Hoc Matters Convene, provide technical assistance, and lead or support special projects for key departmental leaders, including efforts related to strategic planning? coordination of services? multi-sector collaboration? community engagement? public health infrastructure and funding? public health advocacy? employee engagement? and other administrative functions (e.g., hiring, staff onboarding, annual performance evaluations for departmental executives, grant writing, policy review). Perform other duties as assigned within the scope of a Chief, Public Health, Administration. Requirements MINIMUM REQUIREMENTS: OPTION I - Planning A Master's degree* from an accredited college or university in Business, Public Health, Public Health Administration, Sociology, Economics, Psychology, Urban Planning or a closely related field - AND - Five (5) years of experience directing/conducting strategic planning activities for a large health department** or other health care organization. OPTION II - Evaluation A Master's degree* from an accredited college or university in Business, Public Health, Public Health Administration, Sociology, Economics, Psychology or a closely related field - AND - Five (5) years of experience in directing large scale***, comprehensive****, formative*****, process, cost and impact evaluations of health services and/or public health interventions, or five (5) years of experience conducting public health or health care services evaluations in a large**, diverse public health or health care organization. OPTION III - Policy Analysis and Development A Master's degree* from an accredited college or university in Business, Public Health, Public Health Administration, Public Policy or a related field - AND - Five (5) years of experience in a large health department** or health care organization developing and implementing policy activities for a diverse population. ** A large health department or health care organization, would be one serving a population of at least 500,000 persons. ***Large scale is defined as impacting a large population or region. ****Comprehensive is defined as broad in scope. *****Formative is defined as an evaluation gathering and analyzing feedback during the development or implementation of a health service and/or public health program. LICENSE: A valid California Class C Driver License OR the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: 2 - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stopping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION: *In order to receive credit for any type of college or university degree, such as a Bachelor's Degree or higher, you must attach a legible copy of the Official Diploma, Official Transcripts, or Official Letter from the accredited institution, which shows the date the degree was awarded, with Registrar's signature and school seal, to the application at the time of filing, or e-mail to hrexams@ph.lacounty.gov within seven (7) calendar days from application submission or your application may be rejected. Foreign degrees must be evaluated for equivalency to United States accredited institutions standards by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services (NACES) or The Association of International Credential Evaluators, Inc. (AICE). S ee Employment Information under Accreditation Information. Official Transcripts is defined as a transcript that bears the college seal and states "official and/or copy" issued by the school's registrar office. A printout of the courses from the school's website is NOT considered official transcripts and will not be accepted and may result in your application being incomplete and rejected. Desirable Qualifications Extensive senior leadership experience in the public sector or in large service/community organizations, including analyzing and interpreting public policy and legislation. Demonstrated understanding of the strategic issues facing DPH and the County. Proven record of delivering quality work, including under tight time constraints. Ability to self-manage, use initiative, and have a proven record of effectively working both independently and in a team environment. Proven ability to work collaboratively and responsively in both government and non-government settings. Sound knowledge of the DPH and Los Angeles County’s direction, policy priorities, planning and budgeting processes. Expertise in leading senior management teams in a complex and demanding environment. Ability to identify risks and problems and work through solutions. Proven leadership and decision-making skills. Ability to work directly with senior managers, including on issues that require high levels of discretion. Ability to think at high strategic level and manage through conflict. Excellent communication skills - both written and oral - and ability to listen to instruction and follow-through correctly, including the ability to pass the intent of the instruction onto others in a context appropriate manner. Successfully negotiate and influence; facilitate positive outcomes from complex situations Ability to generate confidence when dealing with the Health Officer, senior managers, staff, clients, and other partners. Additional Information EXAMINATION CONTENT: Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work assignment, the appointing department will evaluate your performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment. _______________________________________________________________ Application and Filing Information HOW TO APPLY: Applications must be filed ONLINE ONLY . Applicants are required to complete and submit an online Los Angeles County Employment Application AND Supplemental Questionnaire in order to be considered for this examination. Paper applications, resumes, or any unsolicited documents will not be accepted in lieu of completing the online application and Supplemental Questionnaire. Application filing may be suspended at any time without advance notice. Many important notifications will be sent electronically to the email address provided on the application, so it is important that you provide a valid email address. Please add hrexams@ph.lacounty.gov as well as noreply@governmentjobs.com, and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. You have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. Plan to submit your online application well in advance of the 5:00 p.m. PT deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Check the website for updated information at https://lacountylibrary.org . FAIR CHANCE EMPLOYER: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. DO NOT SHARE USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the in equalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Department Contact Name: Exam Analyst Department Contact Phone: (323) 659-6546 Department Contact E-mail: HRExams@ph.lacounty.gov Exam Number: PH1070H-EA California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (323) 659-6546 Teletype Phone: (800) 899-4099 Alternate Teletype Phone : (800) 897-0077 For detailed information, please click here
Jul 03, 2024
Full Time
Position/Program Information TYPE OF RECRUITMENT: OPEN COMPETITIVE - EMERGENCY FILING DATE: Friday, July 5, 2024 at 8:30 a.m. , Pacific Time (PT) This examination will remain open until the needs of the service are met and is subject to closure without prior notice. EXAM NUMBER: PH1070H-EA The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you. The County of Los Angeles Department of Public Health is seeking qualified candidates to fill emergency Chief Public Health, Administration vacancies related to the homelessness crisis. Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those who successfully pass the assessment will be considered for permanent appointment to Chief Public Health, Administration. CLASSIFICATION STANDARDS: The three positions allocable to this class will have responsibility for one of three administrative programs: 1) direction and coordination of department-wide strategic planning activities, including healthcare needs and protections of County residents, development of community-oriented planning in service planning areas, and bridging program activities to departmental goals and objectives; 2) direction of evaluation activities conducted to determine the effectiveness of programs and services conducted by the Department of Health Services and by providers through contractual and MOU agreements, including accessibility of medical and preventive health services, health status changes of County residents, and geographical comparisons of service utilization; or 3) coordination and direction of department-wide policy analysis and development, including assurance of consistency with the mission and goals of the department and Public Health Programs, and consultation with local, state and federal officials regarding healthcare trends and policy. These positions will evaluate the quality and effectiveness of all programs, specifically including all personal health services, related to their functional areas. The Chief, Public Health, Administration within the Office of the Health Officer serves as the Chief Advisor to the County Health Officer (Chief Advisor). The Chief Advisor is responsible for providing direct and high-level strategic, organizational, and operational assessments and advice to the County Health Officer (Health Officer), and as needed, to the Health Officer’s direct reports, other members of the Executive Office, and the Department of Public Health’s (DPH) Leadership Team. Further, the Chief Advisor supports activities directly related to the Health Officer’s legal authorities outlined in local and state laws and regulations, including issuance and implementation of local Health Officer Orders, declarations of local health emergencies, and other efforts aimed at controlling the spread of communicable disease or associated with environmental health and sanitation services and incidents. The Chief Advisor is also charged with additional duties as assigned by the County Health Officer. The Chief, Public Health, Administration reports to the County Health Officer within the Los Angeles County Department of Public Health’s Executive Office. Essential Job Functions Strategy & Advisement Conduct research, anticipate needs, and provide high quality insight and advice to inform strategic decision-making by the Health Officer on a range of matters including strategic, organizational, programmatic, operational and other emerging critical issues and as needed, to the: Health Officer’s direct report Other senior members of the Executive Office Provide consultative services to the Director and Chief of Staff on administrative matters and special projects, including liaising with labor, academic, and other County partners, recruiting and onboarding key staff, and ensuring coordinated responses to inquiries and requests from external partners, as requested by the Director. Build and sustain knowledge of Health Officer authorities to protect the public’s health and the key issues and programs that fall within the Health Officer’s portfolio, and provide support, advice, and early engagement with planning, policy development, service delivery, and evolving issues. Keep up to date and ensure awareness of relevant issues and developments which may impact DPH, alerting and advising the Health Officer on how to respond and what and when to escalate issues to the Director and Leadership Team. Gather information and maintain internal and external awareness regarding county and department-wide priorities and other key initiatives to ensure the Health Officer is up to date and engaged appropriately. Research, analyze, and coordinate information, generate recommendations, and develop presentation and reports to brief the Health Officer and other partners. Provide strategic guidance and coordination for launching and evaluating frameworks, policies, trainings, programs, services, metrics, reports, and grants specifically aimed at promoting equity and eliminating gaps in health outcomes. Direct Services & Project Management Undertake projects as required, on behalf of the Health Officer. Operationalize solutions to urgent or ongoing issues within the Office of the County Health Officer. Provide direct support services for: Compliance-related activities and other preventive measures taken by the Health Officer. Compliance-related strategies led by enforcement sections of the department. Disease control activities related to mitigation of transmission and outbreaks. Key processes and functions of the overall Executive Office, including convening DPH leaders, employees, and partners and developing departmentwide priorities that address community needs and complement Chief Executive Office and Board of Supervisors initiatives. Support activities that maintain and improve the functioning of the overall Executive Office, including serving as back-up for key Executive Office leaders, with particular emphasis on the operations of the Office of the Health Officer and the Office of the Director. Maintain confidentiality and assist with other sensitive assignments and projects as directed by the Health Officer or as needed, by the DPH Director. Relationship Management, Communications, & Engagement Positively communicate, lead, encourage, and model commitment to DPH’s strategic direction, vision, values, and principles of equity. Build and maintain effective working relationship with DPH divisions and multi-sector partners to build effective networks, enhance understanding and cooperation to achieve desired results, and proactively identify and manage emerging issues. Manage complex working relationships with partners at all levels, in a discreet and confidential manner. Maintain effective working relationships to bolster community engagement and coordinate equity efforts. Ensure a highly collaborative approach in dealings across the department and provide ‘tough advice’ where required. Contribute to building the strong reputation of the Executive Office across DPH. Support efforts and convenings of federal, state, and local jurisdictions (e.g., U.S. Surgeon General, Centers for Disease Control and Prevention, city health departments, state department of public health) and other stakeholders (e.g., business sector partners, faith based groups) to inform development and coordinated implementation of public health initiatives and legally enforceable mandates aimed at protecting and promoting the public’s health and eliminating disparities in health outcomes; resulting outcomes includes shared plans and mandates such as Health Officer Orders (HOOs), local ordinances, and emergency declarations. Develop materials (e.g., talking points, presentations) for use by the Health Officer, ensuring adherence to preferred voice, style, and design. Review, edit, and draft content that supports other DPH leaders (e.g., Director, Chief Deputy Director) during speaking engagements, executive-level meetings, and community events. Write or edit progress reports and other communications for entities including the Chief Executive Office, Board Offices, and other external entities. Inform community communications and engagement strategies for the DPH workforce and external partners. Support development of communications-related plans and activities that have department-wide impact (e.g., grant writing, vendor solicitations, programmatic consultation). Communicate implementation of local policies to Public Health and County staff, the public, and community and media partners, in both English and Spanish. Quality Improvement Support quality improvement activities, including but not limited to Results Based Accountability (RBA), to foster collective responsibility for and improvement of DPH’s performance. Ensure consistency and alignment between groups and promote solution seeking where there are legitimate differences. Develop and report on performance measures to monitor overtime. Write reports and make presentations to share resulting data with internal and external partners at various levels within the organization. Develop and implement strategies to improve resulting data. Special Projects and Ad Hoc Matters Convene, provide technical assistance, and lead or support special projects for key departmental leaders, including efforts related to strategic planning? coordination of services? multi-sector collaboration? community engagement? public health infrastructure and funding? public health advocacy? employee engagement? and other administrative functions (e.g., hiring, staff onboarding, annual performance evaluations for departmental executives, grant writing, policy review). Perform other duties as assigned within the scope of a Chief, Public Health, Administration. Requirements MINIMUM REQUIREMENTS: OPTION I - Planning A Master's degree* from an accredited college or university in Business, Public Health, Public Health Administration, Sociology, Economics, Psychology, Urban Planning or a closely related field - AND - Five (5) years of experience directing/conducting strategic planning activities for a large health department** or other health care organization. OPTION II - Evaluation A Master's degree* from an accredited college or university in Business, Public Health, Public Health Administration, Sociology, Economics, Psychology or a closely related field - AND - Five (5) years of experience in directing large scale***, comprehensive****, formative*****, process, cost and impact evaluations of health services and/or public health interventions, or five (5) years of experience conducting public health or health care services evaluations in a large**, diverse public health or health care organization. OPTION III - Policy Analysis and Development A Master's degree* from an accredited college or university in Business, Public Health, Public Health Administration, Public Policy or a related field - AND - Five (5) years of experience in a large health department** or health care organization developing and implementing policy activities for a diverse population. ** A large health department or health care organization, would be one serving a population of at least 500,000 persons. ***Large scale is defined as impacting a large population or region. ****Comprehensive is defined as broad in scope. *****Formative is defined as an evaluation gathering and analyzing feedback during the development or implementation of a health service and/or public health program. LICENSE: A valid California Class C Driver License OR the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: 2 - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stopping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION: *In order to receive credit for any type of college or university degree, such as a Bachelor's Degree or higher, you must attach a legible copy of the Official Diploma, Official Transcripts, or Official Letter from the accredited institution, which shows the date the degree was awarded, with Registrar's signature and school seal, to the application at the time of filing, or e-mail to hrexams@ph.lacounty.gov within seven (7) calendar days from application submission or your application may be rejected. Foreign degrees must be evaluated for equivalency to United States accredited institutions standards by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services (NACES) or The Association of International Credential Evaluators, Inc. (AICE). S ee Employment Information under Accreditation Information. Official Transcripts is defined as a transcript that bears the college seal and states "official and/or copy" issued by the school's registrar office. A printout of the courses from the school's website is NOT considered official transcripts and will not be accepted and may result in your application being incomplete and rejected. Desirable Qualifications Extensive senior leadership experience in the public sector or in large service/community organizations, including analyzing and interpreting public policy and legislation. Demonstrated understanding of the strategic issues facing DPH and the County. Proven record of delivering quality work, including under tight time constraints. Ability to self-manage, use initiative, and have a proven record of effectively working both independently and in a team environment. Proven ability to work collaboratively and responsively in both government and non-government settings. Sound knowledge of the DPH and Los Angeles County’s direction, policy priorities, planning and budgeting processes. Expertise in leading senior management teams in a complex and demanding environment. Ability to identify risks and problems and work through solutions. Proven leadership and decision-making skills. Ability to work directly with senior managers, including on issues that require high levels of discretion. Ability to think at high strategic level and manage through conflict. Excellent communication skills - both written and oral - and ability to listen to instruction and follow-through correctly, including the ability to pass the intent of the instruction onto others in a context appropriate manner. Successfully negotiate and influence; facilitate positive outcomes from complex situations Ability to generate confidence when dealing with the Health Officer, senior managers, staff, clients, and other partners. Additional Information EXAMINATION CONTENT: Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work assignment, the appointing department will evaluate your performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment. _______________________________________________________________ Application and Filing Information HOW TO APPLY: Applications must be filed ONLINE ONLY . Applicants are required to complete and submit an online Los Angeles County Employment Application AND Supplemental Questionnaire in order to be considered for this examination. Paper applications, resumes, or any unsolicited documents will not be accepted in lieu of completing the online application and Supplemental Questionnaire. Application filing may be suspended at any time without advance notice. Many important notifications will be sent electronically to the email address provided on the application, so it is important that you provide a valid email address. Please add hrexams@ph.lacounty.gov as well as noreply@governmentjobs.com, and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. You have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. Plan to submit your online application well in advance of the 5:00 p.m. PT deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Check the website for updated information at https://lacountylibrary.org . FAIR CHANCE EMPLOYER: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. DO NOT SHARE USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the in equalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Department Contact Name: Exam Analyst Department Contact Phone: (323) 659-6546 Department Contact E-mail: HRExams@ph.lacounty.gov Exam Number: PH1070H-EA California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (323) 659-6546 Teletype Phone: (800) 899-4099 Alternate Teletype Phone : (800) 897-0077 For detailed information, please click here
TEXAS PARKS AND WILDLIFE
Austin, Texas, United States
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Natural Resources Specialist I-V Army 92W Natural Resources Specialist I-V Navy AG, 180X, 680X Natural Resources Specialist I-V Coast Guard MST, MSSR, OAR15 Natural Resources Specialist I-V Marine Corps 6842, 6862, 6802, 8831 Natural Resources Specialist I-V Air Force 1W0X1, 9S100, 15WX *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: Veteran- DD214 showing honorable discharge. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Hanna Bauer, (512) 389-4378 PHYSICAL WORK ADDRESS: CF-Policy & Education, 4200 Smith School Rd., Austin, TX 78744 GENERAL DESCRIPTION : Under the direction of Policy and Education Team Lead, the Special Projects Coordinator is responsible for coordinating various projects for the Coastal Fisheries Division including coordinating the interoperability, accessibility, and maintenance of natural resources data to assist with division resource management issues. Provides cooperation, collaboration, and technical assistance for Coastal Fisheries projects. Compiles information and data and produces reports, maps, and other technical information in paper and digital formats for Coastal Fisheries projects, programs, technical workgroups, and committees. Assists with presentation of natural resources information in digital and web-based formats. Operates equipment safely and maintains gear, equipment, and facilities. Provides leadership in staff and program coordination. Participates as an effective member of the team and program. Promotes public awareness of Department activities. Performs additional duties as assigned. Complies with all Agency, Division, and Branch rules, regulations, and procedures. Qualifications: MINIMUM QUALIFICATIONS : Education : Graduation from an accredited college or university with a Bachelor's, Master's or Ph. D degree in Biology, Ecology, Environmental Science, Geography, Hydrology, Wildlife or Fisheries Science, or one of the Natural or Physical Sciences. Experience : NRS I : No experience required; NRS II : Two years relevant experience; NRS III : Six years relevant experience. Licensure : Must possess or be able to obtain, within 30 days of employment, a valid class "C" Texas driver's license. ACCEPTABLE SUBSTITUTIONS : Experience : Graduation from an accredited college or university with a Master's degree in a related area of Natural Sciences may be substituted for one year of required experience; Graduation from an accredited college or university with a Ph. D in a related area of Natural Sciences may be substituted for two years of required experience. PREFERRED QUALIFICATIONS : Experience : Experience in creating custom code using statistical data analysis software such as SAS, JMP, R (or similar); Experience in coordinating and working directly with stakeholder groups. Writing ability demonstrated through publication record (e.g., thesis, peer reviewed journal article) or other written documents (e.g., management plans, technical documents, agency publications) in ecosystem/fisheries resources related research. Experience working with large databases; Experience creating and updating websites. Experience in collecting, recording, and archiving data including production of metadata documentation and database development when relevant; KNOWLEDGE, SKILLS AND ABILITIES : NRS I : Knowledge of ecological, biological and/or scientific principles and techniques; Knowledge of marine and/or estuarine ecosystems in Texas; Knowledge of relational databases; Knowledge of best practices for dataset interoperability and accessibility; Knowledge of statistical programming procedures (e.g., SAS, R, SPSS, PRIMER. JMP, etc.); Knowledge of techniques to optimize content for display in print and web-based formats; Knowledge of mathematical and statistical methods commonly used to analyze natural resources data; Knowledge of computer operations and applications to fishery management activities; NRS II, Knowledge of NRS I, PLUS : Knowledge of estuarine and saltwater species of Texas; NRS III, Knowledge of NRS II, PLUS : Advanced knowledge of relational databases; NRS I : Skill in using MS Word, Excel and Outlook; Skill in effective verbal and written communication; Skill in effective technical writing, and public speaking; Skill in using and operating gear and instruments for the collection of biological, hydrological, and water quality data; Skill in the use of SQL and queries; Skill in using HTML, CSS, Dreamweaver or similar to create and update websites; Skill in optimizing data, reports, or content for display in web-based formats; Skill in developing and maintaining metadata; Skill in using statistical data analysis software such as SAS, JMP, R (or similar) Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts; Skill in analyzing natural resources data and preparing concise reports and technical publications; Skill in troubleshooting hardware and software; NRS II, Skills of a NRS I, PLUS : Skill in working with inter- and intra-agency groups to attain goals; Skill in coordinating projects between remote teams; Skill in negotiating with varied stakeholder groups to advance TPWD's mission and goals; Skill in using and operating gear and instruments for the collection of biological, hydrological, and water quality data; Skill in using statistical data analysis software such as SAS, JMP, R (or similar) NRS III, Skills of a NRS II, PLUS : Advanced skill in analyzing natural resources data and preparing concise reports and technical publications; Advanced skill in creating web pages and optimizing data for displaying web-based formats; Skill in interacting and communicating effectively orally and in writing on technical issues to various groups including staff, the public and other governmental agencies; NRS I : Ability to participate in teams of professional and technical staff; Ability to maintain working relationships with superiors, subordinates and peers; Ability to place priorities on workloads and meet deadlines; Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities; Ability to work under moderate supervision, with limited latitude for the use of initiative and independent judgment; Ability to design and conduct scientific experiments, collect and analyze data, prepare scientific and administrative reports; Ability to provide technical support to end users; Ability to conduct work activities in accordance with TPWD safety program; NRS II, Ability of a NRS I, PLUS : Ability to effectively communicate investigation and research findings to the scientific community, resource managers, peers and members of the general public; Ability to work under general supervision, with moderate latitude for the use of initiative and independent judgment; NRS III, Ability of a NRS II, PLUS : Ability to lead teams of professional and technical staff; Ability to serve as mentor and train less senior staff; Ability to work under minimal supervision, with considerable latitude for the use of initiative and independent judgment. WORKING CONDITIONS : Required to work from 8:00 a.m. to 5:00 p.m., Monday through Friday; Required to work overtime as necessary, including some evenings and weekends; This position is suitable to telework two days per week and the candidate may be allowed to telework with supervisor approval; Must conform to TPWD dress and grooming standards, work rules, and safety procedures; Required to operate a State vehicle; Required to travel 25% with possible overnight stays; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: Jul 23, 2024, 11:59:00 PM
Jul 03, 2024
Full Time
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Natural Resources Specialist I-V Army 92W Natural Resources Specialist I-V Navy AG, 180X, 680X Natural Resources Specialist I-V Coast Guard MST, MSSR, OAR15 Natural Resources Specialist I-V Marine Corps 6842, 6862, 6802, 8831 Natural Resources Specialist I-V Air Force 1W0X1, 9S100, 15WX *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: Veteran- DD214 showing honorable discharge. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Hanna Bauer, (512) 389-4378 PHYSICAL WORK ADDRESS: CF-Policy & Education, 4200 Smith School Rd., Austin, TX 78744 GENERAL DESCRIPTION : Under the direction of Policy and Education Team Lead, the Special Projects Coordinator is responsible for coordinating various projects for the Coastal Fisheries Division including coordinating the interoperability, accessibility, and maintenance of natural resources data to assist with division resource management issues. Provides cooperation, collaboration, and technical assistance for Coastal Fisheries projects. Compiles information and data and produces reports, maps, and other technical information in paper and digital formats for Coastal Fisheries projects, programs, technical workgroups, and committees. Assists with presentation of natural resources information in digital and web-based formats. Operates equipment safely and maintains gear, equipment, and facilities. Provides leadership in staff and program coordination. Participates as an effective member of the team and program. Promotes public awareness of Department activities. Performs additional duties as assigned. Complies with all Agency, Division, and Branch rules, regulations, and procedures. Qualifications: MINIMUM QUALIFICATIONS : Education : Graduation from an accredited college or university with a Bachelor's, Master's or Ph. D degree in Biology, Ecology, Environmental Science, Geography, Hydrology, Wildlife or Fisheries Science, or one of the Natural or Physical Sciences. Experience : NRS I : No experience required; NRS II : Two years relevant experience; NRS III : Six years relevant experience. Licensure : Must possess or be able to obtain, within 30 days of employment, a valid class "C" Texas driver's license. ACCEPTABLE SUBSTITUTIONS : Experience : Graduation from an accredited college or university with a Master's degree in a related area of Natural Sciences may be substituted for one year of required experience; Graduation from an accredited college or university with a Ph. D in a related area of Natural Sciences may be substituted for two years of required experience. PREFERRED QUALIFICATIONS : Experience : Experience in creating custom code using statistical data analysis software such as SAS, JMP, R (or similar); Experience in coordinating and working directly with stakeholder groups. Writing ability demonstrated through publication record (e.g., thesis, peer reviewed journal article) or other written documents (e.g., management plans, technical documents, agency publications) in ecosystem/fisheries resources related research. Experience working with large databases; Experience creating and updating websites. Experience in collecting, recording, and archiving data including production of metadata documentation and database development when relevant; KNOWLEDGE, SKILLS AND ABILITIES : NRS I : Knowledge of ecological, biological and/or scientific principles and techniques; Knowledge of marine and/or estuarine ecosystems in Texas; Knowledge of relational databases; Knowledge of best practices for dataset interoperability and accessibility; Knowledge of statistical programming procedures (e.g., SAS, R, SPSS, PRIMER. JMP, etc.); Knowledge of techniques to optimize content for display in print and web-based formats; Knowledge of mathematical and statistical methods commonly used to analyze natural resources data; Knowledge of computer operations and applications to fishery management activities; NRS II, Knowledge of NRS I, PLUS : Knowledge of estuarine and saltwater species of Texas; NRS III, Knowledge of NRS II, PLUS : Advanced knowledge of relational databases; NRS I : Skill in using MS Word, Excel and Outlook; Skill in effective verbal and written communication; Skill in effective technical writing, and public speaking; Skill in using and operating gear and instruments for the collection of biological, hydrological, and water quality data; Skill in the use of SQL and queries; Skill in using HTML, CSS, Dreamweaver or similar to create and update websites; Skill in optimizing data, reports, or content for display in web-based formats; Skill in developing and maintaining metadata; Skill in using statistical data analysis software such as SAS, JMP, R (or similar) Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts; Skill in analyzing natural resources data and preparing concise reports and technical publications; Skill in troubleshooting hardware and software; NRS II, Skills of a NRS I, PLUS : Skill in working with inter- and intra-agency groups to attain goals; Skill in coordinating projects between remote teams; Skill in negotiating with varied stakeholder groups to advance TPWD's mission and goals; Skill in using and operating gear and instruments for the collection of biological, hydrological, and water quality data; Skill in using statistical data analysis software such as SAS, JMP, R (or similar) NRS III, Skills of a NRS II, PLUS : Advanced skill in analyzing natural resources data and preparing concise reports and technical publications; Advanced skill in creating web pages and optimizing data for displaying web-based formats; Skill in interacting and communicating effectively orally and in writing on technical issues to various groups including staff, the public and other governmental agencies; NRS I : Ability to participate in teams of professional and technical staff; Ability to maintain working relationships with superiors, subordinates and peers; Ability to place priorities on workloads and meet deadlines; Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities; Ability to work under moderate supervision, with limited latitude for the use of initiative and independent judgment; Ability to design and conduct scientific experiments, collect and analyze data, prepare scientific and administrative reports; Ability to provide technical support to end users; Ability to conduct work activities in accordance with TPWD safety program; NRS II, Ability of a NRS I, PLUS : Ability to effectively communicate investigation and research findings to the scientific community, resource managers, peers and members of the general public; Ability to work under general supervision, with moderate latitude for the use of initiative and independent judgment; NRS III, Ability of a NRS II, PLUS : Ability to lead teams of professional and technical staff; Ability to serve as mentor and train less senior staff; Ability to work under minimal supervision, with considerable latitude for the use of initiative and independent judgment. WORKING CONDITIONS : Required to work from 8:00 a.m. to 5:00 p.m., Monday through Friday; Required to work overtime as necessary, including some evenings and weekends; This position is suitable to telework two days per week and the candidate may be allowed to telework with supervisor approval; Must conform to TPWD dress and grooming standards, work rules, and safety procedures; Required to operate a State vehicle; Required to travel 25% with possible overnight stays; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: Jul 23, 2024, 11:59:00 PM
TEXAS PARKS AND WILDLIFE
Colorado City, Texas, United States
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Maintenance Specialist I-V Army 12C, 12G, 12N, 12V, 12W, 91C, 91E, 91J, 91L, 914A Maintenance Specialist I-V Navy AB, AN, BM, BU, CM, CN, DC, EO, FN, HT, SN, SW, 914A Maintenance Specialist I-V Coast Guard BM, DC, MK, DOSN, ENG, MAT Maintenance Specialist I-V Marine Corps 1169, 1171, 1300, 1316, 1371 Maintenance Specialist I-V Air Force 3E2X1, 3E3X1, 3E4X1, 3E4X3 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: 1. Veteran- DD214 showing honorable discharge. 2. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. 3. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. 4. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. 5. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Leslie McGuigan, (325) 728-3931 PHYSICAL WORK ADDRESS: Lake Colorado City State Park, 4582 FM 2836, Colorado City, TX 79512 GENERAL DESCRIPTION Under the direction of the Lead Ranger, this position is responsible for daily operation and maintenance of park facilities, grounds and equipment operations for Lake Colorado City State Park. Operates all types of equipment including, power mowers, electric/power tools, tractors, trucks, and other gasoline/diesel/electrical/manual operated tools and equipment. Performs routine cleaning of buildings, cabins, restrooms, facilities and grounds maintenance. Assists with enforcement of park rules and regulations. Provides customer services, issues permits, and assists with administrative tasks as needed including but not limited to taking deposits, counting cash drawers and park reports. Assists other staff with completion of functions and park maintenance necessary to meet public expectations and all park visitor needs. Assists with interpretative programs, exhibits, tours, and educational programs. Works under general supervision, with moderate latitude for the use of initiative and independent judgment. Performs other duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS: Education: Graduation from High School or GED. Experience: Three years facility, equipment or grounds maintenance experience. Licensure: If driving is required, applicant must possess a valid class "C" Texas driver's license. ACCEPTABLE SUBSTITUTIONS: Experience: Thirty semester hours from an accredited college or university may substitute for one year of the required experience, with a maximum substitution of two years. PREFERRED QUALIFICATIONS: Experience: Experience working with the public. KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of basic plumbing, carpentry, electrical, masonry, janitorial and mechanical maintenance building and facility repair techniques such as carpentry, plumbing, electrical or mechanical; Knowledge of facility, equipment and ground maintenance; Knowledge general custodial duties; Knowledge of natural and cultural resource management; Knowledge of basic mathematics; Skill in using MS Word, Excel and Outlook; Skill in effective verbal and written communication; Skill in using hand and power tools, mowers, trimmers, chain saws, tractors, vehicles, generators, and other mechanical equipment; Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts; Skill in providing quality customer service in a courteous and professional manner; Skill in managing several projects simultaneously; Skill in making independent, sound and timely decisions; Ability to work independently with little or no supervision; Ability to accurately handle cash and account for revenue collected; Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities; Ability to follow park rules and regulations; Ability to perform manual labor including, lifting supplies and materials up to 50 lbs.; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS: Required to work in a public park with overnight camping and day use; Required to work 40 hours per week, includes various schedules with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays and holidays; Required to respond to emergency situations; Required to perform work outdoors, occasionally in adverse weather conditions; Required to perform manual labor including, lifting supplies and materials up to 50 lbs.; May be required to operate a State vehicle; Required to travel 10% with possible overnight stays; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: Jul 16, 2024, 11:59:00 PM
Jul 03, 2024
Full Time
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Maintenance Specialist I-V Army 12C, 12G, 12N, 12V, 12W, 91C, 91E, 91J, 91L, 914A Maintenance Specialist I-V Navy AB, AN, BM, BU, CM, CN, DC, EO, FN, HT, SN, SW, 914A Maintenance Specialist I-V Coast Guard BM, DC, MK, DOSN, ENG, MAT Maintenance Specialist I-V Marine Corps 1169, 1171, 1300, 1316, 1371 Maintenance Specialist I-V Air Force 3E2X1, 3E3X1, 3E4X1, 3E4X3 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: 1. Veteran- DD214 showing honorable discharge. 2. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. 3. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. 4. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. 5. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Leslie McGuigan, (325) 728-3931 PHYSICAL WORK ADDRESS: Lake Colorado City State Park, 4582 FM 2836, Colorado City, TX 79512 GENERAL DESCRIPTION Under the direction of the Lead Ranger, this position is responsible for daily operation and maintenance of park facilities, grounds and equipment operations for Lake Colorado City State Park. Operates all types of equipment including, power mowers, electric/power tools, tractors, trucks, and other gasoline/diesel/electrical/manual operated tools and equipment. Performs routine cleaning of buildings, cabins, restrooms, facilities and grounds maintenance. Assists with enforcement of park rules and regulations. Provides customer services, issues permits, and assists with administrative tasks as needed including but not limited to taking deposits, counting cash drawers and park reports. Assists other staff with completion of functions and park maintenance necessary to meet public expectations and all park visitor needs. Assists with interpretative programs, exhibits, tours, and educational programs. Works under general supervision, with moderate latitude for the use of initiative and independent judgment. Performs other duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS: Education: Graduation from High School or GED. Experience: Three years facility, equipment or grounds maintenance experience. Licensure: If driving is required, applicant must possess a valid class "C" Texas driver's license. ACCEPTABLE SUBSTITUTIONS: Experience: Thirty semester hours from an accredited college or university may substitute for one year of the required experience, with a maximum substitution of two years. PREFERRED QUALIFICATIONS: Experience: Experience working with the public. KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of basic plumbing, carpentry, electrical, masonry, janitorial and mechanical maintenance building and facility repair techniques such as carpentry, plumbing, electrical or mechanical; Knowledge of facility, equipment and ground maintenance; Knowledge general custodial duties; Knowledge of natural and cultural resource management; Knowledge of basic mathematics; Skill in using MS Word, Excel and Outlook; Skill in effective verbal and written communication; Skill in using hand and power tools, mowers, trimmers, chain saws, tractors, vehicles, generators, and other mechanical equipment; Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts; Skill in providing quality customer service in a courteous and professional manner; Skill in managing several projects simultaneously; Skill in making independent, sound and timely decisions; Ability to work independently with little or no supervision; Ability to accurately handle cash and account for revenue collected; Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities; Ability to follow park rules and regulations; Ability to perform manual labor including, lifting supplies and materials up to 50 lbs.; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS: Required to work in a public park with overnight camping and day use; Required to work 40 hours per week, includes various schedules with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays and holidays; Required to respond to emergency situations; Required to perform work outdoors, occasionally in adverse weather conditions; Required to perform manual labor including, lifting supplies and materials up to 50 lbs.; May be required to operate a State vehicle; Required to travel 10% with possible overnight stays; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: Jul 16, 2024, 11:59:00 PM
TEXAS PARKS AND WILDLIFE
Moody, Texas, United States
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Maintenance Specialist I-V Army 12C, 12G, 12N, 12V, 12W, 91C, 91E, 91J, 91L, 914A Maintenance Specialist I-V Navy AB, AN, BM, BU, CM, CN, DC, EO, FN, HT, SN, SW, 914A Maintenance Specialist I-V Coast Guard BM, DC, MK, DOSN, ENG, MAT Maintenance Specialist I-V Marine Corps 1169, 1171, 1300, 1316, 1371 Maintenance Specialist I-V Air Force 3E2X1, 3E3X1, 3E4X1, 3E4X3 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: Veteran- DD214 showing honorable discharge. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: John Ziegeler, (254) 853-2389 PHYSICAL WORK ADDRESS: Mother Neff State Park, 1921 Park Road 14, Moody, TX 76557 GENERAL DESCRIPTION : Under the direction of the Maintenance Supervisor, this position performs routine (journey-level) building maintenance and construction work including the daily operation, preventative maintenance (cleaning/inspecting) of park facilities, grounds, equipment operations and visitor services at Mother Neff State Park. Operates all types of equipment such as trucks, tractors, mowers, and power tools. Assists in enforcing park rules and regulations, performs resource management tasks including the application pesticides and herbicides. Works under moderate supervision, with limited latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations, and procedures. Qualifications: MINIMUM QUALIFICATIONS : Education : Graduation from High School or GED. Experience : Two years facility, equipment, or grounds maintenance experience. Licensure : Applicant must possess a valid State driver's license at time of employment. NOTE : Retention of position contingent upon maintaining required licenses. ACCEPTABLE SUBSTITUTIONS : Experience : Thirty semester hours from an accredited college or university may substitute for one year of the required experience, with a maximum substitution of one year. PREFERRED QUALIFICATIONS : Experience : Experience working with the public; Experience in customer service and public relations. KNOWLEDGE, SKILLS AND ABILITIES : Knowledge of general facility, equipment and grounds maintenance techniques and repairs; Knowledge of basic plumbing, carpentry, electrical, masonry, janitorial and mechanical maintenance and repair tasks; Knowledge of general office procedures; Knowledge of basic mathematics; Skill in using MS Word, Excel and Outlook; Skill in effective verbal and written communication; Skill in the use of various hand and power tools, mowers, trimmers, chain saws, tractors, vehicles generators and other mechanical equipment; Skill in establishing and maintaining effective work relationships with co-workers and work related contacts; Skill in providing quality customer service in a courteous and professional manner; Skill in making independent, sound and timely decisions; Ability to work effectively with the public and co-workers; Ability to work independently with little or no supervision; Ability to perform manual labor including, lifting supplies and materials up to 50 lbs.; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS : Required to work in a public park with overnight camping and day use; Required to work 40 hours per week, includes various schedules with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays and holidays; Required to work overtime as necessary; Required to adjust to changing schedule; Required to work extended hours during peak visitation demand; Required to respond to emergencies and on-call situations; Required to perform work outdoors, occasionally in adverse weather conditions; Required to perform manual labor including, lifting supplies and materials up to 50 lbs.; May be required to operate a State vehicle; Required to travel 5% with possible overnight stays; Must conform to TPWD dress and grooming standards, work rules and safety procedures; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: Jul 16, 2024, 11:59:00 PM
Jul 03, 2024
Full Time
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Maintenance Specialist I-V Army 12C, 12G, 12N, 12V, 12W, 91C, 91E, 91J, 91L, 914A Maintenance Specialist I-V Navy AB, AN, BM, BU, CM, CN, DC, EO, FN, HT, SN, SW, 914A Maintenance Specialist I-V Coast Guard BM, DC, MK, DOSN, ENG, MAT Maintenance Specialist I-V Marine Corps 1169, 1171, 1300, 1316, 1371 Maintenance Specialist I-V Air Force 3E2X1, 3E3X1, 3E4X1, 3E4X3 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: Veteran- DD214 showing honorable discharge. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: John Ziegeler, (254) 853-2389 PHYSICAL WORK ADDRESS: Mother Neff State Park, 1921 Park Road 14, Moody, TX 76557 GENERAL DESCRIPTION : Under the direction of the Maintenance Supervisor, this position performs routine (journey-level) building maintenance and construction work including the daily operation, preventative maintenance (cleaning/inspecting) of park facilities, grounds, equipment operations and visitor services at Mother Neff State Park. Operates all types of equipment such as trucks, tractors, mowers, and power tools. Assists in enforcing park rules and regulations, performs resource management tasks including the application pesticides and herbicides. Works under moderate supervision, with limited latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations, and procedures. Qualifications: MINIMUM QUALIFICATIONS : Education : Graduation from High School or GED. Experience : Two years facility, equipment, or grounds maintenance experience. Licensure : Applicant must possess a valid State driver's license at time of employment. NOTE : Retention of position contingent upon maintaining required licenses. ACCEPTABLE SUBSTITUTIONS : Experience : Thirty semester hours from an accredited college or university may substitute for one year of the required experience, with a maximum substitution of one year. PREFERRED QUALIFICATIONS : Experience : Experience working with the public; Experience in customer service and public relations. KNOWLEDGE, SKILLS AND ABILITIES : Knowledge of general facility, equipment and grounds maintenance techniques and repairs; Knowledge of basic plumbing, carpentry, electrical, masonry, janitorial and mechanical maintenance and repair tasks; Knowledge of general office procedures; Knowledge of basic mathematics; Skill in using MS Word, Excel and Outlook; Skill in effective verbal and written communication; Skill in the use of various hand and power tools, mowers, trimmers, chain saws, tractors, vehicles generators and other mechanical equipment; Skill in establishing and maintaining effective work relationships with co-workers and work related contacts; Skill in providing quality customer service in a courteous and professional manner; Skill in making independent, sound and timely decisions; Ability to work effectively with the public and co-workers; Ability to work independently with little or no supervision; Ability to perform manual labor including, lifting supplies and materials up to 50 lbs.; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS : Required to work in a public park with overnight camping and day use; Required to work 40 hours per week, includes various schedules with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays and holidays; Required to work overtime as necessary; Required to adjust to changing schedule; Required to work extended hours during peak visitation demand; Required to respond to emergencies and on-call situations; Required to perform work outdoors, occasionally in adverse weather conditions; Required to perform manual labor including, lifting supplies and materials up to 50 lbs.; May be required to operate a State vehicle; Required to travel 5% with possible overnight stays; Must conform to TPWD dress and grooming standards, work rules and safety procedures; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: Jul 16, 2024, 11:59:00 PM
CA DEPARTMENT OF JUSTICE
California, United States
Job Description and Duties The Health, Education, and Welfare section (HEW) is looking for talented litigators to join our team! HEW attorneys represent over 30 state agencies that administer the State's educational, health, and welfare programs. Our work safeguards the availability and distribution of vital state benefits and resources, including Medi-Cal, unemployment benefits, CalWorks, In-Home Supportive Services, and public K-12 education. HEW's cases, which routinely involve novel, impactful, and high-profile issues, include actions for declaratory and injunctive relief; writ petitions and civil complaints challenging state laws, regulations, and orders; appeals of agency decisions; and litigation protecting vulnerable segments of our population living in skilled nursing facilities. HEW values having a team with diverse viewpoints and life experiences because it enhances the quality of our legal work and representation of our numerous client agencies, which include the California Departments of Health Care Services, Public Health, Education, and Social Services among others. If you desire a fast-paced career involving interesting, novel, and consequential work defending many of California’s most important policies and programs, we strongly encourage you to apply. Duties Include Representing state agencies and high-level officials in all phases of civil litigation, from inception through trial and appeal Preparing responsive pleadings; drafting written discovery; taking and defending depositions; preparing and arguing summary judgment and other dispositive motions; and representing clients at trial or merits hearing Researching and drafting complex briefing on appeal; oral argument before courts of appeal Providing advice and counsel to our clients, including detailed case analyses and recommendations Interacting and working effectively with colleagues, opposing counsel, clients, the courts, and other interested parties All applicants must reside in California and be members in good standing of the California State Bar. This is a hybrid position with the opportunity to work remotely or in the office, with two-to-three in-person days required each month. Travel and in-person attendance may be required for trials, court appearances, witness interviews, depositions, and operationally as needed . Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Minimum Requirements You will find the Minimum Requirements in the Class Specification. DEPUTY ATTORNEY GENERAL IV DEPUTY ATTORNEY GENERAL DEPUTY ATTORNEY GENERAL III DEPUTY ATTORNEY GENERAL V Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-438791 Position #(s): 420-141-5705-XXX Working Title: Health, Education & Welfare Litigation Attorney - May consider DAG, DAG III & DAG V Classification: DEPUTY ATTORNEY GENERAL IV $11,644.00 - $14,954.00 Shall Consider: DEPUTY ATTORNEY GENERAL $7,737.00 - $11,173.00 DEPUTY ATTORNEY GENERAL V $12,290.00 - $15,685.00 DEPUTY ATTORNEY GENERAL III $10,536.00 - $13,526.00 # of Positions: Multiple Work Location: United States Telework: Hybrid Job Type: Permanent, Full Time Work Week: Monday-Friday Department Information This position is located in the Division of Civil Law, Health, Education & Welfare Section, and may be filled in either Los Angeles, San Diego, Sacramento or San Francisco. Please clearly indicate which city you prefer in your cover letter. The hiring unit has established the following cut-off dates for this job control: every Thursday. Applications will be reviewed according to the date of submission. If your application is submitted after the most recent cut-off date, it will be applied to the next review period. Please disregard the SROA/Surplus language below, as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. DAG V consideration - lateral transfers only. If you would like to speak with a recruiter prior to submitting your application, please email Recruiters@doj.ca.gov For more information about the department please visit the Attorney General’s website at www.oag.ca.gov . Please visit our new webpage: Become a DOJ Deputy Attorney General | State of California - Department of Justice - Office of the Attorney General . Special Requirements A fingerprint check will be required. Must be willing and able to work a full-time schedule which may exceed a 40 hour week when operational needs require. Deputies must be active members of the California State Bar. Clearly indicate the Job Control Code ( JC-438791) and the title of this position in the “Examination or Job Title(s) For Which You Are Applying” section located on the first page of your STD 678 State Application. Individuals who are new to state service must have list eligibility in order to gain employment with the California Office of the Attorney General. The process is described at http://oag.ca.gov/careers/exams . Please note that appointment to the DAG classifications will be made using the following examinations: Attorney exam - less than 5 years of experience : Attorney Examination DAG III exam- at least 5 years of legal experience : DAG III Examination DAG IV exam- at least 6 years of legal experience: DAG IV Examination Application Instructions Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: Until Filled Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Heather Nguyen (JC-438791) 1300 I Street Suite 720 Sacramento , CA 95814 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Heather Nguyen (JC-438791) 1300 I Street Suite 720 Sacramento , CA 95814 08:00 AM - 04:30 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Other - Cover Letter. Other - Writing sample reflecting legal analysis, analytical abilities, and effective writing style, such as a dispositive motion, pretrial motion, or appellate brief. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Superior legal research, writing, analytical, and oral advocacy skills Recent experience in civil, criminal, or administrative litigation Strong interest in and aptitude for handling a caseload that requires a full range of litigation skills, including drafting pleadings and motions practice, conducting discovery, including an aptitude for e-discovery Trial experience including, witness examination, evidentiary objections, opening statements and closing arguments, deposition skills, and written discovery Ability to work independently and in teams efficiently under time pressure, while applying excellent legal and strategic judgment and producing high quality work Ability to present coherent, well-researched, and concise arguments before the court, both orally and in writing Ability to handle a rigorous caseload under tight deadlines Proficiency in electronic case management and time keeping Openness to collaboration, including receiving feedback from colleagues, supervisors, and clients on written work product Demonstration of a genuine interest in working for the government A successful candidate will also be well organized, detail-oriented, team-oriented, and have a positive attitude, excellent work ethic, and strong interpersonal skills. Deputies are public officials who represent the State and the Attorney General. We expect deputies to treat clients, staff, and opposing counsel with the highest levels of respect and professionalism. They must act in the public interest and comply with financial-disclosure and conflict-of-interest laws and regulations, as well as the rules of professional conduct. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Heather Nguyen (916) 210-6444 Heather.Nguyen@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Application Filing Information Section: Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If you application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. If you are mailing your application, as a courtesy we ask that you contact the HR Consultant listed to confirm your application has been received. This is not required, but highly encouraged so we can ensure the timely submission of your application. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: Until Filled
Jul 03, 2024
Full Time
Job Description and Duties The Health, Education, and Welfare section (HEW) is looking for talented litigators to join our team! HEW attorneys represent over 30 state agencies that administer the State's educational, health, and welfare programs. Our work safeguards the availability and distribution of vital state benefits and resources, including Medi-Cal, unemployment benefits, CalWorks, In-Home Supportive Services, and public K-12 education. HEW's cases, which routinely involve novel, impactful, and high-profile issues, include actions for declaratory and injunctive relief; writ petitions and civil complaints challenging state laws, regulations, and orders; appeals of agency decisions; and litigation protecting vulnerable segments of our population living in skilled nursing facilities. HEW values having a team with diverse viewpoints and life experiences because it enhances the quality of our legal work and representation of our numerous client agencies, which include the California Departments of Health Care Services, Public Health, Education, and Social Services among others. If you desire a fast-paced career involving interesting, novel, and consequential work defending many of California’s most important policies and programs, we strongly encourage you to apply. Duties Include Representing state agencies and high-level officials in all phases of civil litigation, from inception through trial and appeal Preparing responsive pleadings; drafting written discovery; taking and defending depositions; preparing and arguing summary judgment and other dispositive motions; and representing clients at trial or merits hearing Researching and drafting complex briefing on appeal; oral argument before courts of appeal Providing advice and counsel to our clients, including detailed case analyses and recommendations Interacting and working effectively with colleagues, opposing counsel, clients, the courts, and other interested parties All applicants must reside in California and be members in good standing of the California State Bar. This is a hybrid position with the opportunity to work remotely or in the office, with two-to-three in-person days required each month. Travel and in-person attendance may be required for trials, court appearances, witness interviews, depositions, and operationally as needed . Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Minimum Requirements You will find the Minimum Requirements in the Class Specification. DEPUTY ATTORNEY GENERAL IV DEPUTY ATTORNEY GENERAL DEPUTY ATTORNEY GENERAL III DEPUTY ATTORNEY GENERAL V Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-438791 Position #(s): 420-141-5705-XXX Working Title: Health, Education & Welfare Litigation Attorney - May consider DAG, DAG III & DAG V Classification: DEPUTY ATTORNEY GENERAL IV $11,644.00 - $14,954.00 Shall Consider: DEPUTY ATTORNEY GENERAL $7,737.00 - $11,173.00 DEPUTY ATTORNEY GENERAL V $12,290.00 - $15,685.00 DEPUTY ATTORNEY GENERAL III $10,536.00 - $13,526.00 # of Positions: Multiple Work Location: United States Telework: Hybrid Job Type: Permanent, Full Time Work Week: Monday-Friday Department Information This position is located in the Division of Civil Law, Health, Education & Welfare Section, and may be filled in either Los Angeles, San Diego, Sacramento or San Francisco. Please clearly indicate which city you prefer in your cover letter. The hiring unit has established the following cut-off dates for this job control: every Thursday. Applications will be reviewed according to the date of submission. If your application is submitted after the most recent cut-off date, it will be applied to the next review period. Please disregard the SROA/Surplus language below, as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. DAG V consideration - lateral transfers only. If you would like to speak with a recruiter prior to submitting your application, please email Recruiters@doj.ca.gov For more information about the department please visit the Attorney General’s website at www.oag.ca.gov . Please visit our new webpage: Become a DOJ Deputy Attorney General | State of California - Department of Justice - Office of the Attorney General . Special Requirements A fingerprint check will be required. Must be willing and able to work a full-time schedule which may exceed a 40 hour week when operational needs require. Deputies must be active members of the California State Bar. Clearly indicate the Job Control Code ( JC-438791) and the title of this position in the “Examination or Job Title(s) For Which You Are Applying” section located on the first page of your STD 678 State Application. Individuals who are new to state service must have list eligibility in order to gain employment with the California Office of the Attorney General. The process is described at http://oag.ca.gov/careers/exams . Please note that appointment to the DAG classifications will be made using the following examinations: Attorney exam - less than 5 years of experience : Attorney Examination DAG III exam- at least 5 years of legal experience : DAG III Examination DAG IV exam- at least 6 years of legal experience: DAG IV Examination Application Instructions Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: Until Filled Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Heather Nguyen (JC-438791) 1300 I Street Suite 720 Sacramento , CA 95814 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Heather Nguyen (JC-438791) 1300 I Street Suite 720 Sacramento , CA 95814 08:00 AM - 04:30 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Other - Cover Letter. Other - Writing sample reflecting legal analysis, analytical abilities, and effective writing style, such as a dispositive motion, pretrial motion, or appellate brief. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Superior legal research, writing, analytical, and oral advocacy skills Recent experience in civil, criminal, or administrative litigation Strong interest in and aptitude for handling a caseload that requires a full range of litigation skills, including drafting pleadings and motions practice, conducting discovery, including an aptitude for e-discovery Trial experience including, witness examination, evidentiary objections, opening statements and closing arguments, deposition skills, and written discovery Ability to work independently and in teams efficiently under time pressure, while applying excellent legal and strategic judgment and producing high quality work Ability to present coherent, well-researched, and concise arguments before the court, both orally and in writing Ability to handle a rigorous caseload under tight deadlines Proficiency in electronic case management and time keeping Openness to collaboration, including receiving feedback from colleagues, supervisors, and clients on written work product Demonstration of a genuine interest in working for the government A successful candidate will also be well organized, detail-oriented, team-oriented, and have a positive attitude, excellent work ethic, and strong interpersonal skills. Deputies are public officials who represent the State and the Attorney General. We expect deputies to treat clients, staff, and opposing counsel with the highest levels of respect and professionalism. They must act in the public interest and comply with financial-disclosure and conflict-of-interest laws and regulations, as well as the rules of professional conduct. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Heather Nguyen (916) 210-6444 Heather.Nguyen@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Application Filing Information Section: Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If you application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. If you are mailing your application, as a courtesy we ask that you contact the HR Consultant listed to confirm your application has been received. This is not required, but highly encouraged so we can ensure the timely submission of your application. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: Until Filled
Customer Service Representative, Sr. (Behavioral Heath) (Bilingual Required) CalOptima CalOptima Health is seeking a highly motivated an experienced Customer Service Representative, Sr. (Behavioral Heath) (Bilingual Required) to join our team. The Customer Service Representative Sr (Behavioral Health) will provide telephonic and in-person assistance to CalOptima Health's Medi-Cal members and providers regarding the Medi-Cal OneCare Behavioral Health program, eligibility, enrollment, benefits and services. The incumbent conducts prescreening for behavioral health services and safety screening to appropriately triage crisis calls. The incumbent will resolve complex issues and handle escalated calls that require additional research with providers, health networks and internal CalOptima Health departments. Position Information: Department: Customer Service Salary Grade: 302 - $49,754 - $69,655 ($23.92 - $33.4880) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 95% - Program Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Addresses member and provider inquiries, questions and concerns in all areas, including eligibility, enrollment, claims or authorization status, benefit interpretation and referrals/authorizations for medical care, in-person or telephonically. Communicates, builds and maintains internal and external relationships through prompt and accurate service. Identifies and communicates challenges that might arise with the use of professional judgment while adhering to departmental policies and procedures. Serves as a mediator to ensure the interests of members and CalOptima Health are protected. Follow-ups and ensures completion of all member and provider inquiries or requests. Ensures accurate, complete and correct documentation is entered into Facets regarding all issues and/or inquiries, complaints and grievances. Assists in developing and mentoring Customer Service staff. Serves as a resource for other team members or internal stakeholders. Maintains departmental productivity and quality standards. Problem solves escalated challenges. 5% - Completes other projects and duties as assigned. Minimum Qualifications: High School diploma or equivalent required. 2 years of experience in customer/member service, including 1 year call center capacity required. Typing speed of 35 words per minute (WPM) required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese) required. Preferred Qualifications: 1 year of experience in health maintenance organization (HMO), Medi-Cal/Medicaid and health services. Required Licensure / Certifications: n/a Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is July 1, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/customer-service-representative-sr-behavioral-heath-bilingual-required-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-99f883694638cf438d018761ed15f14c
Jul 03, 2024
Customer Service Representative, Sr. (Behavioral Heath) (Bilingual Required) CalOptima CalOptima Health is seeking a highly motivated an experienced Customer Service Representative, Sr. (Behavioral Heath) (Bilingual Required) to join our team. The Customer Service Representative Sr (Behavioral Health) will provide telephonic and in-person assistance to CalOptima Health's Medi-Cal members and providers regarding the Medi-Cal OneCare Behavioral Health program, eligibility, enrollment, benefits and services. The incumbent conducts prescreening for behavioral health services and safety screening to appropriately triage crisis calls. The incumbent will resolve complex issues and handle escalated calls that require additional research with providers, health networks and internal CalOptima Health departments. Position Information: Department: Customer Service Salary Grade: 302 - $49,754 - $69,655 ($23.92 - $33.4880) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 95% - Program Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Addresses member and provider inquiries, questions and concerns in all areas, including eligibility, enrollment, claims or authorization status, benefit interpretation and referrals/authorizations for medical care, in-person or telephonically. Communicates, builds and maintains internal and external relationships through prompt and accurate service. Identifies and communicates challenges that might arise with the use of professional judgment while adhering to departmental policies and procedures. Serves as a mediator to ensure the interests of members and CalOptima Health are protected. Follow-ups and ensures completion of all member and provider inquiries or requests. Ensures accurate, complete and correct documentation is entered into Facets regarding all issues and/or inquiries, complaints and grievances. Assists in developing and mentoring Customer Service staff. Serves as a resource for other team members or internal stakeholders. Maintains departmental productivity and quality standards. Problem solves escalated challenges. 5% - Completes other projects and duties as assigned. Minimum Qualifications: High School diploma or equivalent required. 2 years of experience in customer/member service, including 1 year call center capacity required. Typing speed of 35 words per minute (WPM) required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese) required. Preferred Qualifications: 1 year of experience in health maintenance organization (HMO), Medi-Cal/Medicaid and health services. Required Licensure / Certifications: n/a Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is July 1, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/customer-service-representative-sr-behavioral-heath-bilingual-required-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-99f883694638cf438d018761ed15f14c
Grievance Resolution Specialist CalOptima CalOptima Health is seeking a highly motivated an experienced Grievance Resolution Specialist to join our team. The Grievance Resolution Specialist will be responsible for coordinating the grievance and appeal resolution process. The incumbent will respond to verbal and written grievances and appeals from members and providers relating to member eligibility and benefits, contract administration, claims processing, utilization management decisions and pharmacy and vision decisions. The incumbent will have frequent external contact with members and families, health care providers, health networks, third party administrators and regulators. The incumbent will collaborate with internal departments such as Customer Service, Provider Relations, Pharmacy and Medical Management to identify factors necessary for the optimal resolution of Grievances and Appeals. Position Information: Department: Grievance & Appeals Salary Grade: 304 - $53,813 - $80,720 ($25.87 - $38.8077) Work Arrangement: Full Office Duties & Responsibilities: 80% - Program Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Maintains adequate information in CalOptima Health's systems; ensures data collection, summarization, integration and reporting, including case creation and management and events/activity tracking. Gathers pertinent information regarding the grievances and appeals received, including member or provider concerns, supporting information related to initial decision-making, new information supporting the grievance or appeal, or supplemental information required to evaluate grievances and appeals within regulatory requirements. Coordinates and participates in case discussions with operational experts to result in a final case disposition as needed. Evaluates case details, proposes recommendations, or makes decisions as applicable, ensures the organization's decision is implemented according to the Grievance and Appeals policies and case resolution. Develops resolution letters and correspondence to members and providers. Communicates with internal and external customers to ensure timely review and resolution of grievances or appeals. Initiates referrals to the Quality Improvement department as applicable and facilitates responses to members according to CalOptima Health policy. 15% - Administrative Support Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Assists with health networks' compliance process. Meets performance measurement goals for Grievance and Appeals Resolution Services (GARS). Identifies trends and root cause of issues, proposes solutions, or escalates ongoing issues to management. 5% - Completes other projects and duties as assigned. Minimum Qualifications: High School diploma or equivalent required. 1 year of experience in any of the following areas: Grievances and Appeals, Claims, Regulatory Compliance, Customer Service or related field required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Associate's degree in business, health care administration or related field. Experience in health care practice standards for both government and commercial plans. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese). Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is July 15, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/grievance-resolution-specialist-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-e6683251b53a6a44a265437bd3e9d33b
Jul 03, 2024
Full Time
Grievance Resolution Specialist CalOptima CalOptima Health is seeking a highly motivated an experienced Grievance Resolution Specialist to join our team. The Grievance Resolution Specialist will be responsible for coordinating the grievance and appeal resolution process. The incumbent will respond to verbal and written grievances and appeals from members and providers relating to member eligibility and benefits, contract administration, claims processing, utilization management decisions and pharmacy and vision decisions. The incumbent will have frequent external contact with members and families, health care providers, health networks, third party administrators and regulators. The incumbent will collaborate with internal departments such as Customer Service, Provider Relations, Pharmacy and Medical Management to identify factors necessary for the optimal resolution of Grievances and Appeals. Position Information: Department: Grievance & Appeals Salary Grade: 304 - $53,813 - $80,720 ($25.87 - $38.8077) Work Arrangement: Full Office Duties & Responsibilities: 80% - Program Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Maintains adequate information in CalOptima Health's systems; ensures data collection, summarization, integration and reporting, including case creation and management and events/activity tracking. Gathers pertinent information regarding the grievances and appeals received, including member or provider concerns, supporting information related to initial decision-making, new information supporting the grievance or appeal, or supplemental information required to evaluate grievances and appeals within regulatory requirements. Coordinates and participates in case discussions with operational experts to result in a final case disposition as needed. Evaluates case details, proposes recommendations, or makes decisions as applicable, ensures the organization's decision is implemented according to the Grievance and Appeals policies and case resolution. Develops resolution letters and correspondence to members and providers. Communicates with internal and external customers to ensure timely review and resolution of grievances or appeals. Initiates referrals to the Quality Improvement department as applicable and facilitates responses to members according to CalOptima Health policy. 15% - Administrative Support Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Assists with health networks' compliance process. Meets performance measurement goals for Grievance and Appeals Resolution Services (GARS). Identifies trends and root cause of issues, proposes solutions, or escalates ongoing issues to management. 5% - Completes other projects and duties as assigned. Minimum Qualifications: High School diploma or equivalent required. 1 year of experience in any of the following areas: Grievances and Appeals, Claims, Regulatory Compliance, Customer Service or related field required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Associate's degree in business, health care administration or related field. Experience in health care practice standards for both government and commercial plans. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese). Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is July 15, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/grievance-resolution-specialist-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-e6683251b53a6a44a265437bd3e9d33b
Claims Resolution Specialist (Customer Service) CalOptima CalOptima Health is seeking a highly motivated an experienced Claims Resolution Specialist (Customer Service) to join our team. The Claims Resolution Specialist will be the first line of contact for CalOptima Health providers. The incumbent will assist providers with questions related to the payment of claims and resolution of claims payment issues. Position Information: Department: Claims Administration Salary Grade: 304 - $53,813 - $80,720 ($25.87 - $38.8077) Work Arrangement: Full Office Duties & Responsibilities: 80% - Claims Support Responds to and researches issues on provider questions regarding claims payments, denials, resolves claim issues, contractual and/or CalOptima Health agreements, established payment methodologies, division of financial responsibility, applicable regulatory legislation, claims processing guidelines and company policies and procedures. Follows up with providers as needed. 15% - Administrative Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Ensures accurate and timely documentation regarding all issues and/or inquiries are entered in Facets. Routes escalated calls to the appropriate departments and/or management. 5% - Completes other duties or projects as assigned. Minimum Qualifications: High School diploma or equivalent required. 2 years of experience in claims resolution required. 1 year of call center experience with high call volumes or customer service experience required. 1 year of HMO, Medi-Cal/Medicaid and healthcare/managed care experience required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: N/A Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/claims-resolution-specialist-customer-service-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-fe3eddc3c3618c40829bdcb0720f783e
Jul 03, 2024
Claims Resolution Specialist (Customer Service) CalOptima CalOptima Health is seeking a highly motivated an experienced Claims Resolution Specialist (Customer Service) to join our team. The Claims Resolution Specialist will be the first line of contact for CalOptima Health providers. The incumbent will assist providers with questions related to the payment of claims and resolution of claims payment issues. Position Information: Department: Claims Administration Salary Grade: 304 - $53,813 - $80,720 ($25.87 - $38.8077) Work Arrangement: Full Office Duties & Responsibilities: 80% - Claims Support Responds to and researches issues on provider questions regarding claims payments, denials, resolves claim issues, contractual and/or CalOptima Health agreements, established payment methodologies, division of financial responsibility, applicable regulatory legislation, claims processing guidelines and company policies and procedures. Follows up with providers as needed. 15% - Administrative Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Ensures accurate and timely documentation regarding all issues and/or inquiries are entered in Facets. Routes escalated calls to the appropriate departments and/or management. 5% - Completes other duties or projects as assigned. Minimum Qualifications: High School diploma or equivalent required. 2 years of experience in claims resolution required. 1 year of call center experience with high call volumes or customer service experience required. 1 year of HMO, Medi-Cal/Medicaid and healthcare/managed care experience required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: N/A Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/claims-resolution-specialist-customer-service-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-fe3eddc3c3618c40829bdcb0720f783e
Customer Service Representative Sr (Bilingual Required) CalOptima CalOptima Health is seeking a highly motivated an experienced Customer Service Representative Sr (Bilingual Required) to join our team. The Customer Service Rep Sr will serve as the senior point of contact for CalOptima Health members and providers and will assist them with questions and/or complaints related to the Medi-Cal programs for Orange County. The incumbent will provide information regarding eligibility, enrollment, benefits and services to CalOptima Health's eligible members and providers. Position Information: Department: Customer Service Salary Grade: 302 - $49,754 - $69,655 ($23.92 - $33.4880) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 80% - Program Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Serves as a senior resource for other team members (i.e., solves complex challenges, answers uncommon questions and shares complex processes and procedures). Handles and resolves escalated issues (i.e., customer service representative unable to handle/resolve). Enters accurate and complete documentation into internal application systems regarding all concerns and/or inquiries from the member and provider interaction. Follows through on and completes all member and provider inquiries or requests during the original member and provider interaction. Provides additional follow-up assistance as needed. Identifies and communicates challenges that might arise with the use of professional judgment while adhering to departmental policies and procedures. 15% - Administrative Support Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Addresses member and provider inquiries, questions and concerns in all areas, including eligibility, enrollment, claims or authorization status, benefit interpretation and referrals/authorizations for medical care in-person or telephonically. Communicates, builds and maintains internal and external relationships by prompt and accurate service delivery. Maintains departmental productivity and quality standards. 5% - Completes other projects and duties as assigned. Minimum Qualifications: High School diploma or equivalent required. 2 years of experience in customer/member service, including 1 year call center capacity required. Typing speed of 35 words per minute (WPM) required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese) required. Preferred Qualifications: 1 year of Medi-Cal/Medicaid or health services experience. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is July 15, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/customer-service-representative-sr-bilingual-required-505-city-parkway-california-united-states-c28b4d14-b913-44e4-804a-73195a48e1ca Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-06dcdc879c32fd46ad23d011782b94b5
Jul 03, 2024
Customer Service Representative Sr (Bilingual Required) CalOptima CalOptima Health is seeking a highly motivated an experienced Customer Service Representative Sr (Bilingual Required) to join our team. The Customer Service Rep Sr will serve as the senior point of contact for CalOptima Health members and providers and will assist them with questions and/or complaints related to the Medi-Cal programs for Orange County. The incumbent will provide information regarding eligibility, enrollment, benefits and services to CalOptima Health's eligible members and providers. Position Information: Department: Customer Service Salary Grade: 302 - $49,754 - $69,655 ($23.92 - $33.4880) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 80% - Program Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Serves as a senior resource for other team members (i.e., solves complex challenges, answers uncommon questions and shares complex processes and procedures). Handles and resolves escalated issues (i.e., customer service representative unable to handle/resolve). Enters accurate and complete documentation into internal application systems regarding all concerns and/or inquiries from the member and provider interaction. Follows through on and completes all member and provider inquiries or requests during the original member and provider interaction. Provides additional follow-up assistance as needed. Identifies and communicates challenges that might arise with the use of professional judgment while adhering to departmental policies and procedures. 15% - Administrative Support Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Addresses member and provider inquiries, questions and concerns in all areas, including eligibility, enrollment, claims or authorization status, benefit interpretation and referrals/authorizations for medical care in-person or telephonically. Communicates, builds and maintains internal and external relationships by prompt and accurate service delivery. Maintains departmental productivity and quality standards. 5% - Completes other projects and duties as assigned. Minimum Qualifications: High School diploma or equivalent required. 2 years of experience in customer/member service, including 1 year call center capacity required. Typing speed of 35 words per minute (WPM) required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese) required. Preferred Qualifications: 1 year of Medi-Cal/Medicaid or health services experience. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is July 15, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/customer-service-representative-sr-bilingual-required-505-city-parkway-california-united-states-c28b4d14-b913-44e4-804a-73195a48e1ca Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-06dcdc879c32fd46ad23d011782b94b5
Introduction This examination is being given to fill one vacancy in the 24-Hour Services division at Behavioral Health Services and to establish an eligible list to fill future vacancies. The first certification might be department promotional. INCENTIVES for HARD to RECRUIT/Retention The following incentives and bonuses may be available for eligible new hires. Incentives and bonuses are subject to approval by Human Resources: • Vacation Accrual Rate: San Joaquin County vacation accrual rate consistent with the candidate's total years of public service. • Sick Leave: Candidates leaving other employment may receive credit for actual non-reimbursable sick leave hours (up to 160 hours) from their last agency. Hours shall be subject to San Joaquin County's minimum sick leave cash out provisions. • New Hire Retention Bonus: $2,000 upon completion of first year equivalent employment (2,080 hours) $1,000 upon completion of third year equivalent employment (6,240 hours) $3,000 upon completion of sixth year equivalent employment (12,480 hours) Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline. TYPICAL DUTIES Participates in the hiring, training, evaluation and discipline of Psychiatric Technicians, Senior Psychiatric Technicians, Mental Health Specialists and other paraprofessionals who provide services to mentally ill and emotionally disturbed patients. Consults with physicians, nurses, and social workers about patient treatment plans, medications and general behavior and welfare; recommends modifications to treatment plans. Authorizes emergency placement in restraints pending physician approval and emergency medications prescribed on an as-needed basis; apprises physicians of sudden changes in patient behavior requiring alteration of medications or other orders and notes telephone orders. Ensures staff compliance with legal rights of patients; may advise patient or family of patient's rights. Monitors and administers medications and treatments, and patient's response to them; authorizes modification to treatment plan pending physician approval. Consults with families, care providers, staff of convalescent hospitals and other agencies as liaison to provide for continuity of care; assists care providers and others in handling patient behavior. MINIMUM QUALIFICATIONS License : Possession of a valid license as a Psychiatric Technician issued by the Board of Vocational Nurses and Psychiatric Technician examiners of the State of California. Experience : Two years equivalent to Senior Psychiatric Technician in the San Joaquin County Mental Health Services. Special Requirement : The Psychiatric Health Facility will perform a background investigation on prospective employees to include criminal background information from State and Federal information banks. KNOWLEDGE Methods and techniques of supervision and training; concepts of mental illness and mental health; the physical, emotional and social needs of emotionally disordered individuals; psychiatric and mental health nursing; medical and psychiatric terminology; medications used in treatment of mental illness and their contraindications and side effects. ABILITY Supervise and train others in the performance of their duties in a mental health unit; recognize symptoms indicative of adverse patient reactions; analyze situations accurately and take effective action; express ideas clearly and concisely both orally and in writing; establish and maintain effective working relationships with others. PHYSICAL/MENTAL REQUIREMENTS Mobility -Occasional operation of computers, sitting for long periods of time and driving; frequent walking, pushing/pulling and bending/squatting; Lifting -Ability to constantly lift 5 pounds or less and frequently up to 70 pounds; Vision -Constant overall vision, color/depth and eye hand coordination and peripheral vision; frequent reading and close-up work; Dexterity -Constant repetitive motion, writing, holding, reaching, grasping and writing; Hearing/Talking -Constant hearing normal speech, talking in person, talking on the telephone/radio; Emotional/Special Conditions -Constant decision making, public contact, concentration, working weekends/nights or overtime, exposure to trauma, grief and death; frequent working alone; Environment Conditions -Constant exposure to noise, dirt, dust, smoke, fumes, poor ventilation, cold, heat and hazardous materials; Special Requirement -Constant exposure to assaultive behavior. San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021 . Health Insurance : San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee’s expense. For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation : The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $22,500 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $30,000. The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of qualifying family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $20 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate’s education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate’s score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam: If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out: A rate-out is an examination that involves a paper rating of the candidate’s application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran’s Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran’s points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration. Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists: Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral: Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank: The top rank or ranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When filling nine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five: The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Rule of the List: For classifications designated by the Director of Human Resources, the entire eligible list will be referred to the department. Physical Exam: Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam: Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Apply Online: www.sjgov.org/department/hr By mail or in person: San Joaquin County Human Resources 44 N. San Joaquin Street Suite 330 Stockton, CA 95202 Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For current employment opportunities please call our 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. ( The County assumes no responsibility for mailed applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: 7/15/2024 11:59:00 PM
Jul 03, 2024
Full Time
Introduction This examination is being given to fill one vacancy in the 24-Hour Services division at Behavioral Health Services and to establish an eligible list to fill future vacancies. The first certification might be department promotional. INCENTIVES for HARD to RECRUIT/Retention The following incentives and bonuses may be available for eligible new hires. Incentives and bonuses are subject to approval by Human Resources: • Vacation Accrual Rate: San Joaquin County vacation accrual rate consistent with the candidate's total years of public service. • Sick Leave: Candidates leaving other employment may receive credit for actual non-reimbursable sick leave hours (up to 160 hours) from their last agency. Hours shall be subject to San Joaquin County's minimum sick leave cash out provisions. • New Hire Retention Bonus: $2,000 upon completion of first year equivalent employment (2,080 hours) $1,000 upon completion of third year equivalent employment (6,240 hours) $3,000 upon completion of sixth year equivalent employment (12,480 hours) Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline. TYPICAL DUTIES Participates in the hiring, training, evaluation and discipline of Psychiatric Technicians, Senior Psychiatric Technicians, Mental Health Specialists and other paraprofessionals who provide services to mentally ill and emotionally disturbed patients. Consults with physicians, nurses, and social workers about patient treatment plans, medications and general behavior and welfare; recommends modifications to treatment plans. Authorizes emergency placement in restraints pending physician approval and emergency medications prescribed on an as-needed basis; apprises physicians of sudden changes in patient behavior requiring alteration of medications or other orders and notes telephone orders. Ensures staff compliance with legal rights of patients; may advise patient or family of patient's rights. Monitors and administers medications and treatments, and patient's response to them; authorizes modification to treatment plan pending physician approval. Consults with families, care providers, staff of convalescent hospitals and other agencies as liaison to provide for continuity of care; assists care providers and others in handling patient behavior. MINIMUM QUALIFICATIONS License : Possession of a valid license as a Psychiatric Technician issued by the Board of Vocational Nurses and Psychiatric Technician examiners of the State of California. Experience : Two years equivalent to Senior Psychiatric Technician in the San Joaquin County Mental Health Services. Special Requirement : The Psychiatric Health Facility will perform a background investigation on prospective employees to include criminal background information from State and Federal information banks. KNOWLEDGE Methods and techniques of supervision and training; concepts of mental illness and mental health; the physical, emotional and social needs of emotionally disordered individuals; psychiatric and mental health nursing; medical and psychiatric terminology; medications used in treatment of mental illness and their contraindications and side effects. ABILITY Supervise and train others in the performance of their duties in a mental health unit; recognize symptoms indicative of adverse patient reactions; analyze situations accurately and take effective action; express ideas clearly and concisely both orally and in writing; establish and maintain effective working relationships with others. PHYSICAL/MENTAL REQUIREMENTS Mobility -Occasional operation of computers, sitting for long periods of time and driving; frequent walking, pushing/pulling and bending/squatting; Lifting -Ability to constantly lift 5 pounds or less and frequently up to 70 pounds; Vision -Constant overall vision, color/depth and eye hand coordination and peripheral vision; frequent reading and close-up work; Dexterity -Constant repetitive motion, writing, holding, reaching, grasping and writing; Hearing/Talking -Constant hearing normal speech, talking in person, talking on the telephone/radio; Emotional/Special Conditions -Constant decision making, public contact, concentration, working weekends/nights or overtime, exposure to trauma, grief and death; frequent working alone; Environment Conditions -Constant exposure to noise, dirt, dust, smoke, fumes, poor ventilation, cold, heat and hazardous materials; Special Requirement -Constant exposure to assaultive behavior. San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021 . Health Insurance : San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee’s expense. For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation : The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $22,500 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $30,000. The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of qualifying family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $20 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate’s education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate’s score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam: If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out: A rate-out is an examination that involves a paper rating of the candidate’s application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran’s Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran’s points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration. Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists: Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral: Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank: The top rank or ranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When filling nine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five: The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Rule of the List: For classifications designated by the Director of Human Resources, the entire eligible list will be referred to the department. Physical Exam: Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam: Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Apply Online: www.sjgov.org/department/hr By mail or in person: San Joaquin County Human Resources 44 N. San Joaquin Street Suite 330 Stockton, CA 95202 Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For current employment opportunities please call our 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. ( The County assumes no responsibility for mailed applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: 7/15/2024 11:59:00 PM