Position Description

Final Filing Date: 8/17/2025

Exam # 25/80E01/08JH

SUMMARY OF POSITION

The Monterey County Health Department is seeking a part time Office Assistant I for the Animal Services Bureau. This position will work at the Animal Services facility, known as Hitchcock Road Animal Services (HRAS), located at 160 Hitchcock Road in Salinas. HRAS currently provides Animal related services for Monterey County and Salinas as well as some other local cities. This position works in our customer services unit and is primarily tasked with assisting customers that may include Monterey County and Salinas residents, pet owners, pet adopters, rescue partners and other agencies. Daily tasks include phone support, processing the adoption and owner redemption of animals in the shelter, processing pet licensing and other customer support and clerical duties as it relates to services provided. This position does require some minimal animal handling and is in an area that has animal sounds and smells on a daily basis.

The Eligible List established by this recruitment process will be used to fill current and future vacancies, both regular and temporary, as they arise.

This classification is part of a flexible series. Incumbents appointed at the lower level of the career series may be promoted up to the higher level of the career series subject to their meeting the employment standards for the higher class and a recommendation for their promotion by the appointing authority in accordance with the Flexible Staffing Program and Guidelines.

Examples of Duties

• Greets the public, customers, and other County employees in person or over the phone and obtains or gives information; explains policies and procedures to inform customers of correct processes; transfers calls and takes messages; assists customers in completing forms and documents; schedules customers for appointments; dispenses and receives documents such as applications, time sheets, and invoices, verifies them to ensure accuracy and completeness.
• Sorts and files information alphabetically, numerically and chronologically according to office procedures to maintain organized and accurate filing systems; locates and retrieves files from manual or computerized systems to provide requested information; creates new files and purges old files according to established procedures; updates and corrects file information to maintain accurate files; merges and assembles files to maintain records; delivers and/or picks up files to provide requested information; photocopies files as requested.
• Types and/or keys in a variety of documents including memos, letters, reports, minutes, labels, dockets, and receipts, following specified formats, using computer, printer, and/or typewriter; completes various forms to process requests or claims; proofreads and/or spell checks documents to eliminate errors; copies documents using photocopier or computer printer to maintain records; creates documents such as charts, forms, and logs to meet departmental needs.
• Computes and extends figures and may receive fees when the amount is readily obtainable by simple computations or from fixed schedules.
• Retrieves, opens and date-stamps mail and delivers to appropriate location; responds to computer messages sent via electronic mail system and routes messages to the appropriate person; sorts and distributes mail to department employees and locations; folds and stuffs documents to process outgoing mail; receives and sends documents via fax machine, and sends mail using inter-office or U.S. mail system.
• Operates standard office machines, such as personal computer, typewriter, printer, copier, calculator and fax machine.
• Perform related duties as assigned.

To view the complete job description, please visit the Monterey County website: Office Assistant I

THE SUCCESSFUL CANDIDATE

Will have a proven track record demonstrating the following knowledge, skills, and abilities:

Some Knowledge of:

• Basic arithmetic, i.e., addition, subtraction, multiplication, and division.

Skill and Ability to:

• Follow oral and written instruction.
• Read and understand a variety of information.
• Spell correctly and use proper grammar.
• Establish and maintain effective working relationships with co-workers and the general public.
• Maintain confidentiality of information.
• Verbally communicate information clearly and concisely to others.

Desirable Qualifications:

• Ability to speak, read, and write effectively in English and Spanish

Examples of Experience/Education/Training

Any combination of training, education and/or experience which provides the knowledge, skills and abilities and required conditions of employment is qualifying. An example of a way these requirements might be acquired is:

Experience:

• Six months of clerical experience.

OR

Education:

• Possession of a certificate verifying the completion of a clerical-oriented course of study from a high school, business college, or community college.

Additional Information

CONDITIONS OF EMPLOYMENT:

• Successfully complete a background check to include fingerprinting.
• Possess and maintain a valid California Class C driver’s license or the ability to provide suitable transportation that is approved by the appointing authority.
• Be available to work a flexible schedule, including evenings, weekends, holidays, and during times of disaster and/or emergency.

BENEFITS:
The County of Monterey offers an excellent benefits package. Please visit our website to view the Bargaining Unit J Benefit Summary Sheet . This information is not legally binding, nor does it serve as a contract. The benefits listed in the Monterey County Personnel Policies and Practices Resolution or Memorandum of Understanding (MOU) prevail over this listing.

NOTES:

• As a condition of employment, prospective employees may be required to submit to a background review which may include a review of information concerning present and/or prior employment, driving record, and record of any criminal convictions.
• Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the U.S.; a list of acceptable documents is available on the USCIS Form I-9.
• If you are hired into this classification in a temporary position, your rate of pay will be hourly, and you will not be eligible for the benefits listed in the summary.
• Veterans and their widows/ers who within the past five years have served on active duty for 30 or more days in a 1) national or State military emergency or 2) military expedition for which a medal was authorized, may be eligible for Veterans' Preference Points. To apply, veterans must submit an "Application for Veterans' Preference" with their application materials by the final filing date.

APPLICATION & SELECTION PROCEDURES
Apply on-line at https://www.governmentjobs.com/careers/montereycounty

by the final filing date of Sunday, August 17, 2025 at 11:59 PM (PST)

or

Hard copy applications may be obtained from and submitted during normal business hours,

Monday - Friday, 8:00 AM - 5:00 PM by contacting:

Monterey County Health Department

Attn: Human Resources Division

1270 Natividad Road

Salinas, CA 93906.

Phone: (831) 755-4519 Fax: (831) 796-8682

The selection process is tentative, and applicants will be notified if changes are made. To assess applicants' possession of required qualifications, the examination process may include an oral examination, pre-examination exercises, performance examination, and/or written examination. The competitive examination process includes submittal of required application materials. A complete application package will include:

• A completed County of Monterey Employment Application
• Responses to the Supplemental Questions

Applicants who fail to provide all required materials by the final filing deadline will not be considered. Resumes, cover letters, letters of interest, and other correspondence will not be accepted as a substitute for required application materials. All required application materials will be competitively evaluated. Those applicants that are determined to be the most appropriately qualified will be invited to participate further in the selection process.

EQUAL OPPORTUNITY AND REASONABLE ACCOMMODATION:
Monterey County is a drug-free workplace and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Jeremy Hathaway, Human Resources Analyst I, at (831) 755 - 4749 or hathawayj@countyofmonterey.gov.

http://www.co.monterey.ca.us/government/departments-a-h/human-resources/human-resources/benefits/benefit-summary-sheet

Closing Date/Time: 8/17/2025 11:59 PM Pacific

Please mention you found this employment opportunity on the CareersInGovernment.com job board.

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• Monterey County Human Resources

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