Administrative Assistant 2 or Administrative Assistant 3

Announcement Number: 382322832

1755 E. Plumb Lane, Suite 252 Reno, NV 89502
Phone: 775.687.9955 Fax: 775.786.4264 www.massagetherapy.nv.gov
Governor
Joe Lombardo

Executive Director
Elisabeth Barnard
Board Members
Chair - Rebecca Dorangricchia
Vice Chair - Paula Wilber
Secretary-Treasurer - Jenn Ty
Lorna Benedict
Rosemarie Mueller
Bill Schoen
John Teng
Stephanie Tsanas
LVMPD Advisory Member - Sgt. Evan Fincher

Nevada State Board of Massage Therapy

Position Announcement
Administrative Assistant II or Administrative Assistant III

Summary
The Nevada State Board of Massage Therapy (Board) is seeking qualified candidates for a full-
time Administrative Assistant II or III in Reno, NV.

Salary and Benefits
The hourly rate for this unclassified position as Administrative Assistant II is $20.42 - $29.56 per
hour Employee/Employer Paid Retirement or $17.49 - $25.32 per hour Employer paid
retirement.
The hourly rate for this unclassified position as Administrative Assistant III is $22.13 - $32.23
per hour Employee/Employer Paid Retirement or $18.96 - $27.61 per hour Employer paid
retirement
Placement as Administrative Assistant II or Administrative Assistant III will depend on
experience.

This position is eligible for excellent employee benefits including:
• Retirement with the State of Nevada Public Employees Retirement System
• Medical, dental, prescription drug, and vision
• Twelve (12) paid holidays per year
• Paid vacation and sick leave

Assigned Responsibilities
Administrative Assistant:
• Provide customer services associated with massage therapy, structural integration, and
reflexology licenses, renewals, and reinstatements. Including answering questions by phone,
email, and in-person.
• Process, organize, and maintain licensee files, including processing of renewals.
• Ensure documentation is scanned and uploaded to licensee files using internal secure
location(s). Create new licensee files when applicable.
• Ensure compliance with State laws, regulations, agency policies, and procedures involving
the licensing of massage therapists, structural integration practitioners, and reflexologists.
• Review documentation using applicable procedures in multiple programs; determine
validity of documents.
• Communicate with the public, businesses, and other department staff to elicit information,
explain policies and procedures, and resolve problems.
• Authorize actions that impact licensees; review and update renewal applications; screen
renewal applications for completeness, verify all licensure requirements have been met, advise
customers of procedures and processes. 1755 E. Plumb Lane, Suite 252 Reno, NV 89502
Phone: 775.687.9955 Fax: 775.786.4264 www.massagetherapy.nv.gov
• Operate computer equipment to create, retrieve, review, change or update licensee
information; ensure appropriate confidentiality and security of information.
• Collect fees including cashier's checks, money orders, and credit card payments.
• Process payments and deposits.
• Provide various clerical support to other team members and the Executive Director.
• Perform related duties as assigned.

Knowledge, Skills, and Abilities
• General knowledge of customer service skills; modern office practices, procedures and
equipment; recordkeeping and filing methods
• Ability to provide professional customer service by phone, email or in person.
• Ability to provide basic information and direction to licensees or applicants;
• Ability to have flexibility, cooperativeness and work in a team environment;
• Ability to utilize computer software programs including, but not limited to Word, Excel, and
Adobe;
• Ability to learn complex licensing requirements and procedures;
• Ability to maintain confidentiality of information;
• Ability to interpret written and oral instructions;
• Ability to communicate effectively both orally and in writing;
• Demonstrates accuracy in entering data and giving information (verbally or written);
• Ability to verify accuracy of names, numbers, dates and other information;
• Ability to effectively utilize time management when multitasking is required;

Education, Training, and Experience
Administrative Assistant II - Graduation from high school or equivalent education and two years
of experience which included public and/or customer contact including explaining rules,
regulations, policies and procedures.
Administrative Assistant III - Graduation from high school or equivalent education and three
years of progressively responsible relevant work experience which included public and/or
customer contact including explaining rules, regulations, policies and procedures.
Applicants must meet the minimum typing speed of 30 words per minute at the time of
recruitment.
How to apply
Interested applicants must submit a cover letter and resume to:

Nevada State Board of Massage Therapy
Attn: Elisabeth Barnard, Executive Director
1755 E. Plumb Lane, Suite 252
Reno, NV 89502

Or by email ebarnard@lmt.nv.gov (in the subject line please reference Administrative
Assistant II/III)

Applications will be accepted until the position is filled.

The Nevada State Board of Massage Therapy is an equal opportunity employer.


Closing Date/Time: Until recruitment needs are satisfied

• 

• State of Nevada

• 775-684-0151

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