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Job Description
POSITION OVERVIEW
APPLICATIONS ACCEPTED FROM: ALL PERSONS INTERESTED DEPARTMENT: CITY COUNCIL
DIVISION: DISTRICT F
REPORTING LOCATION: 900 BAGBY
WORKDAYS & HOURS: MONDAY - FRIDAY 8AM - 5PM*
* Subject to change
POSITION OVERVIEW
The Office of Council Member Tiffany D. Thomas seeks a proactive and community-minded Public Service & Community Engagement Associate to support and amplify the office’s mission of equitable service delivery. This position will assist with constituent services, communications, administrative operations, and public-facing events across District F’s diverse communities.
This is an ideal opportunity for an early-career professional or recent graduate who is passionate about public service, interested in municipal government, and eager to build skills in a fast-paced, dynamic environment. Flexibility, attention to detail, and a commitment to excellence are essential.
The Public Service & Community Engagement Associate will be a valued team member with access to City systems, Council workflows, and leadership support.
KEY RESPONSIBILITIES
Constituent Services- Support the Constituent Services Manager by assisting with 311 service requests, tracking cases, and corresponding with residents.
- Prepare case updates, community issue reports, and assist with proactive resident engagement activities.
- Draft and edit materials for newsletters, social media, and public announcements under the Director of Communications’ direction.
- Assist in tracking local news coverage and community trends.
- Support the preparation of visual materials (flyers, graphics) using templates when needed.
- Provide internal office support, including meeting preparation, calendar assistance, document organization, and financial reconciliation.
- Maintain databases, RSVP lists, event portfolios, and internal logs.
- Assist with logistics for staff meetings and briefings.
- Staff District F events, including workshops, town halls, and special activations (occasional evenings and weekends with notice).
- Support event setup, guest management, vendor coordination, and material logistics.
- Staff Council Member or Chief of Staff at District F community meetings and events.
- 30 hours per week, flexible scheduling in coordination with the Chief of Staff.
- Some evening and weekend event work required with advance notice.
- City of Houston email and system access provided.
WORKING CONDITIONS
This position is physically comfortable; the individual has discretion about walking, standing, etc. There are no major sources of discomfort in a normal office environment.
MINIMUM REQUIREMENTS
EDUCATION REQUIREMENTS
Basic knowledge of grammar, spelling, punctuation and simple mathematical functions like percentages, ratios, etc. as might normally be acquired through attainment of a high school diploma or a GED.
EXPERIENCE REQUIREM ENTS
No experience is required.
LICENSE REQUIREMENTS
None
PREFERENCES
Preference will be given to candidates who possess the following:- Bachelor’s degree (completed or in progress) in Public Administration, Political Science, Communications, Urban Studies, or related field preferred.
- Demonstrated commitment to public service and/or community engagement.
- Excellent verbal and written communication skills.
- Highly organized, detail-oriented, proactive, and able to manage multiple priorities independently.
- Proficiency in Microsoft Office Suite; familiarity with Canva or basic design software a plus.
- Ability to work collaboratively and adapt to shifting priorities.
**Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the posi tion applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.**
GENERAL INFORMATION
SELECTION / SKILLS TESTS REQUIRED
Department may administer skills assessment test
SAFETY IMPACT POSITION NO
If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.
SALARY INFORMATION
Factors used in determining the salary offered include the candidate’s qualifications as well as the pay rates of other employees in this classification.
PAY GRADE: 8
APPLICATION PROCEDURES
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov .
To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call (832-393-0453).
If you need special services or accommodations, call (832-393-0453). (TTY 7-1-1)
If you need login assistance or technical support call 855-524-5627.
Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.
All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.
EOE Equal Opportunity Employer
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.
The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include:- Medical
- Dental
- Vision
- Wellness
- Supplemental Insurance
- Life insurance
- Long-term disability
- Retirement pension
- 457 deferred compensation plan
- Employee Assistance Program
- 10 days of vacation each year
- 11 city holidays, plus one floating holiday
- Compensable Sick Leave
- Personal Leave
- Flexible schedules
- Hybrid-Telework for eligible positions
- Professional development opportunities
- Transportation/parking plan
- Section 125 pretax deductions
- Dependent Care Reimbursement Plan
- Paid Prenatal, Parental and Infant Wellness Leaves
- Healthcare Flexible Spending Account
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ABOUT THE COMPANY
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Houston Airport System
Show moreOUR STOREY | HOUSTON AIRPORT SYSTEM
The Houston Airport System provides a safe and dynamic air services network that fosters economic vitality for the transportation industry and facilitates a strong level of global connectivity for a diverse and growing population living throughout the greater Houston region.
OUR MISSION
We exist to connect the people, businesses, cultures and economies of the world to Houston.
OUR VISION
Establish the Houston Airport System as a five-star global air service gateway where the magic of flight is celebrated.
OUR HISTORY
In 1937, as Houston began its ascent to become the energy capital of the world, the city acquired the site of its first major commercial airport, William P. Hobby Airport.
As the City of Houston continued to grow so did the Houston Airport System, adding George Bush Intercontinental Airport in 1969 and Ellington Airport in 1984. Today, George Bush Intercontinental Airport serves as the premier long-haul international airport facility, while Ellington Airport supports both general aviation flights as well as a host of government/military operations. Hobby Airport opened an international concourse and welcomed back international service in October 2015, serving destinations in Latin American and the Caribbean.
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