Administrative Assistant - Code Enforcement

Introduction

Are you an organized, detail-oriented professional with a passion for public service and strong administrative skills? The City of Scottsdale is seeking a Code Enforcement Administrative Assistant to join our dynamic Code Enforcement team. In this vital role, you will be the first point of contact for residents and visitors, providing exceptional customer service while supporting the department’s operations through case management, document processing and coordination with inspectors and other city departments. If you thrive in a fast-paced environment, enjoy variety in your daily tasks, and are committed to helping maintain a safe and well-regulated community, we encourage you to apply!

ANTICIPATED STARTING SALARY MAY BE UP TO MID-POINT DEPENDING ON CANDIDATE’S EXPERIENCE
AND INTERNAL EQUITY mid-point for this position is $28.69/hr.

Minimum Qualifications

Education and Experience

• A high school diploma or General Educational Development (GED) equivalent.
• A minimum of six months experience working with the public.

• Equivalency Statement:
  • Any equivalent combination of education and/or job-related experience that meets the minimum qualifications may be substituted.

Licensing, Certifications and Other Requirements

• Every person employed by the City of Scottsdale shall reside in the State of Arizona during his or her active employment by the City, regardless of whether the employee is approved to remote work.

Other pertinent licenses and/or certifications may be required of some positions depending on division/service assignment.

Essential Functions

Performs duties and responsibilities commensurate with assigned functional area which may include, but are not limited to, any combination of the following:

• Delivering professional front-facing customer service by responding to hotline calls, emails, ScottsdaleEZ inquiries and walk-in customers.
• Opening and assigning code enforcement cases to inspectors using online tools while providing resources and guidance to the public.
• Supporting internal operations by maintaining inspector schedules, distributing mail, case file management, managing office supply requests and facilitating website updates.
• Providing administrative and financial support, including processing invoices, generating accounts receivable aging and annual write-off reports, submitting delinquent accounts and managing ProCard transactions and reports.
• Handling legal documentation and research, such as preparing public records request responses, processing abatement orders, preparing and submitting Notices & Liens, processing pay-off requests and Releases of Notices & Liens in coordination with the Treasurer’s office.
• Assisting Inspectors with case-related tasks, such as performing research, updating case notes, reconciling records, maintaining citation books and ensuring proper records retention.

Work Environment/Physical Demands

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this position or that an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

• Frequently walking, moving and extensive standing.
• Work is performed in a normal City office environment.
• Operate a variety of standard office equipment including a computer, telephone, calculator, copy and fax machines requiring continuous and repetitive arm, hand and eye movement.

Benefits Highlights:

The City of Scottsdale offers a comprehensive benefits package including:

• 12 Paid Holidays, which includes 1 Floating Holiday
• Vacation Accrual; starts at 10.3 hours/month
• Sick Leave Accrual; 8 hours/month
• Medical (which includes behavioral health coverage), Dental and Vision Benefits
• City Paid Basic Life Insurance (equal to one times employee annual salary); option of Supplemental Life Insurance
• Tuition Reimbursement; $2,500/year
• Participation in the Arizona State Retirement System (ASRS) Defined benefit plan with mandatory employer and employee contributions currently at 12.27% which includes a Long-Term Disability benefit
• Supplemental Retirement Plans through Nationwide; 457
• Pet Insurance
• Bilingual pay compensation

Please visit the Human Resources and Benefits Information page for more information.

Selection Process:

The application and supplemental questions are an integral part of the selection process and must be completed in full in order for you to be considered as a candidate. Please complete each section and answer all questions as thoroughly as possible. DO NOT state “See Resume” in lieu of answering. Unanswered questions, incomplete responses, omissions, or partial information may result in disqualification from the selection process.

Applicants whose education, training and experience most closely meet the needs of the position may be invited to participate in a selection process that may include a panel interview. Successful candidates will receive a post-offer, pre-employment background screening that may include:

• Fingerprinting search of the national FBI Database
• Criminal Background screening
• Drug Screen
• Credit Check

The timeframe for reapplication with the Police Department varies based on the position and the needs of the organization.

The City of Scottsdale reserves the right to change this process at any time, potentially without advance notice.

PLEASE NOTE: Years of experience are based on a work schedule of 2,080 hours per year for full-time positions and 1,040 hours per year for part-time positions, and while work experience may substitute for education on a year-for-year basis, depending upon the job classification, education may not be substituted for work experience.

EQUAL EMPLOYMENT OPPORTUNITY: It is the policy of the city to provide employment opportunities to all persons based solely on ability, regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity or disability.

When advised, reasonable accommodations will be made in order for an "otherwise qualified applicant" with a disability to participate in any phase of the recruitment process. Please contact Human Resources to request an accommodation. Persons with a disability may request a reasonable accommodation by contacting HR Receptionist at (480) 312-2491. Requests should be made 24 hours in advance or as early as possible to allow time to arrange the accommodation. For TTY users, the Arizona Relay Service (1-800-367-8939) may contact HR Receptionist at (480) 312-2491.

This position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the position change.

Full-Time Positions:
The City of Scottsdale offers a comprehensive benefit package including vacation, holiday and medical leave as well as insurance for medical, dental, vision, life, short and long term disability insurance. For a more detailed overview of the employee benefits, click here .

Part-Time Positions:
The City of Scottsdale offers paid medical leave for part-time staff.

Commute Solutions Program
City of Scottsdale provides free Valley Metro Platinum passes to employees for the bus and light rail systems when commuting; a vanpool subsidy is also available. Employees can decrease stress, decrease wear & tear on their vehicle, and help the environment all at the same time.

Public Service Loan Forgiveness Program (PSLF).
The City of Scottsdale is considered a qualified employer for the Public Service Loan Forgiveness Program (PSLF). You may find more information about the PSFL program by going to the Federal Student Aid website by clicking here .

Closing Date/Time: 6/13/2025 11:59 PM Arizona

• 

• City of Scottsdale

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