Medical Billing Associate

Texas Tech University Health Sciences Center
Lubbock, Texas 79410 United States  View Map
Posted: May 29, 2025
  • Full Time
  • Accounting and Finance
  • Job Description

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    Medical Billing Associate
    41194BR
    41194BR

    Position Description
    Employees in this position are responsible for the maintenance of patient billing accounts and performing numerous related functions to accomplish this task, such as patient registration, insurance follow-up, financial screening of unfunded patients, answering patient billing inquiries, collection of unpaid balances and posting of payments in the Regional Campus Business Office. Maintains confidentiality in accordance with HIPAA standards and complies with all federal, state, and institutional guidelines.

    Major/Essential Functions
    • Work and maintain assigned ETM(Electronic Task Management) and enter detailed documentation in Task Notes, and in General Comments or Financial Comments.
    • Maintain rejection and No Activity work flows to <6 days view age; CAR(Claim Acknowledge Rejection) and CE(Claim Edit) workflows should be kept to <2 days view age.
    • Contact the patient or employer via phone and follow up with a formal request letter to attain current billing information. Update CPM(Cerner's Patient Management system) and Athena IDX with the correct information and bill it as appropriate.
    • Appeal and redirect claims.
    • Ensure all batches have all the required documents and ensure the batch is not out of balance, daily.
    • Post or verify rejections and/or payments from the Explanation of Benefits (EOB) or the Remittance and Status (R&S).
    • Electronically bill all claims, initial or rebills, unless not possible.
    • Respond to email requests and correct claim requests.
    • Analyze, research and work on the UMC Rescue Report.
    • Research and report any billing issues or updates through the SharePoint sites, as well as report them to management.
    • Work refund requests.
    • Collect insurance updates and notifications and inform the appropriate stakeholders.
    • Attend department meetings


    Required Qualifications
    A minimum of a high school diploma or equivalent. Two years of medical or general office experience OR Completion of related education or training and one year of experience.

    To apply, please visit: https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25898&siteid=5283&PageType=JobDetails&jobid=891373

    All qualified applicants will be considered for employment without regard to sex, race, color, national origin, religion, age, disability, protected veteran status, or genetic information.



    The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx.







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  • ABOUT THE COMPANY

    • Texas Tech University Health Sciences Center
    • Texas Tech University Health Sciences Center

    About Us

    Nationally recognized for innovative programs, academic achievement, cutting-edge research and exceptional patient care, Texas Tech University Health Sciences Center aims to promote a greater health environment for West Texas and beyond. While our flagship campus resides proudly in Lubbock, Texas, TTUHSC operates five schools with campuses in Abilene, Amarillo, Dallas/Fort Worth, Lubbock and the Permian Basin (Midland & Odessa).

    Like Texas itself, we are an independent and proud institution that is part of a larger union, the Texas Tech University System. As a university separate from Texas Tech University, we have been entrusted with a singular charge: to teach the next generation of doctors, nurses, pharmacists, researchers and health care professionals while simultaneously providing the people of West Texas with world-class patient care. We are both an institution of higher learning and a place where real people come for life-saving medical care.

    Our Mission

    As a comprehensive health sciences center, our mission is to enrich the lives of others by educating students to become collaborative health care professionals, providing excellent patient care, and advancing knowledge through innovative research.

    Our Values & Culture

    Through our values-based culture, TTUHSC is committed to cultivating an exceptional workplace community with a positive culture that puts people first. Our five values guide our actions and principles: Beyond Service, Kindhearted, Integrity, One Team, and Visionary.

    Compensation & Benefits

    We are proud to offer many exceptional employee benefits, including a generous compensation package with comprehensive benefits, medical and dental insurance, paid time off and substantial automatic retirement contributions. Additionally, we invest in employee success by providing many resources designed to support your personal and professional growth, including:

    • Comprehensive Health Plans and Other Core Insurance
    • State Retirement Programs and Pension Options
    • Retiree Insurance for Lifetime Medical Benefits
    • Continuing Education & Lifelong Learning Programs
    • Tuition scholarships for employees and their dependents
    • Leadership and Professional Development Programs
    • Mental and Physical Wellness Programs
    • Employee Recognition Programs and Longevity Pay

    We are excited for you to consider joining our team at the Texas Tech University Health Sciences Center. Consistently ranked as a "Great College to Work For" by the Chronicle of Higher Education, TTUHSC provides so much more than just a job!

    Show more

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