Health Information Management Assistant II

The Job

San Bernardino Countyis recruiting for Health Information Management Assistants II, the journey level of the Health Information Management Assistant series.

Health Information Management Assistants II perform a variety of journey level clerical duties pertaining to the processing of electronic and paper based inpatient, outpatient, and behavioral health medical records. Duties include responding to inquiries and requests for information from patients, families, and staff; generating and processing requests for information from various legal and regulatory agencies; and preparing legal documents such as birth and death certificates. In addition, Health Information Management Assistants II possess significant knowledge of departmental policies and legal mandates; serve as a resource to staff; review records for content, accuracy, completeness, and compliance; prepare records for regulatory agencies and provide legal testimony as to records authenticity; process outpatient behavioral health paper based medical records including filing, electronic chart tracking, data entry of medical record information into vendor provided storage software; and resolve errors and complete records processing through scanning and indexing documents with an on-line archiving system.

Positions are assigned to Arrowhead Regional Medical Center and Department of Behavioral Health . The eligible list established by this recruitment may be used to fill future vacancies while the list remains active. The current vacancies are in the Department of Behavioral Health.

For more detailed information, refer to the Health Information Management Assistant II job description.

The Department of Behavioral Health (DBH) is responsible for providing mental health and substance use disorder services to county residents who are experiencing major mental illness or substance abuse related issues. DBH provides mental health and substance use disorder prevention and treatment services to all age groups, with a primary emphasis on treating children/youth who may be seriously emotionally disturbed, adults who are experiencing a serious and persistent mental illness, and individuals who are experiencing substance use disorders. DBH also provides an array of outreach/engagement, prevention, and early intervention services. DBH's core values are service, integrity, accountability, and trust.

DBH is a unique County Department comprised of eight (8) direct service areas: Community Outpatient and Transitional Age Youth Services; Youth Collaborative and Justice Involved Services; Substance Use Disorder and Recovery Services; 24 Hour and Specialty Services; Adult Justice Involved and Diversion Services; Medical Services; Community Engagement and Equity Services; Office of Patients' Rights and five (5) indirect service areas: Administrative and Fiscal Services; Public Relations and Outreach Services; Program Support Services; Disaster and Safety Unit; and the Office of Compliance. The Department currently has a workforce in excess of 1000 positions and an approximate $700 million-dollar annual budget.

Follow this link to learn more about the Department of Behavioral Health

Follow this link to learn more about San Bernardino County

Excellent Benefits Package!

HEALTH BENEFITS PAID TIME OFF RETIREMENT PERKS - Medical & Dental: Family Coverage
- Vision: Zero Cost for Employee Coverage
- Premium Subsidies: Offset health costs
- Flexible Spending Account: Pre-tax account for qualified healthcare expenses - Up to 4 weeks accruable vacation with Cash-Out Options*
- 11 Days Accruable Sick Leave
- 15 Paid Holidays
- Perfect Attendance Leave: Up to 16 Hours
- Flexible Work Schedules (in some departments) - Retirement Reciprocity (depending upon position assignment)
- Generous Pension
- 457(b) Deferred Compensation Plan
- Retirement Medical Trust Fund

Review the job-specific Benefit Summary by following this Summary of Traditional Benefits
For additional Benefits details, please refer to the Memorandum of Understanding: Teamsters

CONDITIONS OF EMPLOYMENT

Pre-Employment Process: Prior to appointment, applicants must pass a background investigation which includes verification of employment history and education, fingerprinting, physical exam, and drug screening.

Visa Sponsorship: San Bernardino County is not able to consider candidates who will require Visa sponsorship at the time of application or in the future. Candidates must be able to present their legal right to work in the United States at the time of employment.

Travel: Travel throughout the County may be required and employees will be required to make provisions for such transportation.

Minimum Requirements

Experience: One (1) year, within the last five (5) years, of full-time equivalent experience performing any of the following:

• Auditing and processing electronic medical records in an acute care hospital
• Medical clerical experience, such as processing disability requests, birth and death certificate documents, and/or release of information processing
• Front office and secretarial experience in a primary or specialty clinic or physician’s office
• Scanning, prepping and archiving, and resolving error experience in electronic health record system (EHR)
• Reviewing records for content, accuracy, timely completion, and regulatory compliance

Desired Qualifications

Ideal candidates should possess basic knowledge of medical terminology, detailed oriented, possess the ability to make decisions based on departmental procedures and processes, and possess experience processing electronic health records in an acute care hospital.

Selection Process

Application Procedure : Please complete and submit the online employment application and supplemental questionnaire for consideration before the posted deadline.

There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience, as only the most highly qualified applicants will be referred to the Department. Please ensure all relevant experience is indicate in the Application and responses to the Supplemental Questionnaire, as resumes and other attachments will not be reviewed for the competitive evaluation.

All communications regarding the selection process will be via e-mail. Applicants are encouraged to check their e-mail frequently to learn additional information regarding this recruitment. Check your GovernmentJobs account for notifications. Update your firewalls to allow e-mails from San Bernardino County through governmentjobs.com. Update your Spam, Junk, and Bulk settings to ensure it will not spam/block/filter communications from e-mail addresses with the following domain "@hr.sbcounty.gov". Finally, be sure to keep your personal information updated. Taking these steps now will help ensure you receive all communications regarding this recruitment.

To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.

If you need technical assistance, follow this link to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by your internet connection, computer, or browser when submitting an application.

Equal Employment Opportunity (EEO) / Americans with Disabilities Act (ADA):
San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with DisabilitiesAct (ADA) compliant employer, dedicated to ensuring equal employment opportunities for allemployees and applicants.

ADA Accommodation: If you have a disability and need accommodations during the testing process, please submit the Special Testing Accommodations Request Form within one week of the recruitmentfiling deadline.
Veterans' Preference: Eligible veterans, their spouses, or widows/widowers who are not current County employees mayreceive additional Veterans' Preference points. For details and instructions on how to request thesepoints, please refer to the Veterans' Preference Information .

For more important details, review the Applicant Information and County Employment Process .

Clerical Unit

The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.

For a summary of benefits,* please click here .

Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ .

*Retirement benefits subject to change.

Closing Date/Time: 5/30/2025 5:00 PM Pacific

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• San Bernardino County

• 9093878304

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