PRINCIPAL INFORMATION SYSTEMS ANALYST

Position/Program Information

EXAM NUMBER :

Y2594E

TYPE OF RECRUITMENT:
We welcome applications from everyone!

The application filing period will begin on April 17, 2025, at 8:00 a.m. (PT) - Continuous.

We will keep accepting applications until the position is filled. The application window may close unexpectantly once we have enough qualified candidates.

No Out of Class experience or withholds are allowed for this examination. Required experience must be fully met at the time of filing and clearly indicated on the application.

WHY WORK FOR US?
The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of 25 health centers and four hospitals - and expanded network of community partner clinics - DHS annually provides direct care for 600,000 unique patients, employs over 23,000 staff, and has an annual budget of over $6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov .

Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings to supportive housing.

MISSION:

To advance the health of our patients and our communities by providing extraordinary care.

THE TEAM MEMBER WE ARE SEARCHING FOR:
Performs highly specialized and complex information systems analysis and design tasks, and provides technical leadership in IT strategic planning, business automation planning, business process improvement and application development. Acts as a lead or technical consultant for complex systems development projects and may supervise lower-level Information Systems Analysts and other technical staff.

Check Out Our Outstanding Benefits! CLICK HERE to see a list of employee benefits!

Essential Job Functions

Leads, participates in the work, and as assigned, supervises a team of Information Systems Analysts and other technical staff engaged in the development, implementation, or maintenance of highly complex systems.

Coordinates and works with vendors to develop and implement solutions to specific problems or to meet specific objectives.

Develops systems specifications, through requirements gathering, research, analysis, and direct contact with business units, managers, system users and technical staff, and hardware/software vendors for specialized and complex applications using relevant tools and techniques for systems development.

Serves as a project manager for applications of significant budget and duration, and/or manages multiple projects for smaller applications, guiding all activities in the systems development life cycle, from business requirements gathering to post-implementation activities as needed.

Prepares detailed project plans and assign activities to team members from multiple disciplines and monitor and report status as needed.

Acts as technical consultant to a project manager, department management, and/or user management regarding one or more major system or maintenance analysis and design efforts.

Performs analysis and manage reporting for project portfolio management and/or application portfolio management and may serve as a project management methodology consultant as part of a project management office (PMO) as needed.

Serves as the system manager for a complex application system, controlling system configuration such as data dictionaries, configuration options, and release cycles; regression test development planning and managing the release of new or updated application modules; analyzing, planning, documenting, and championing changes to business processes; planning training, and having authority for change management at the application level as needed.

Oversees the development and maintenance of technical documentation for enterprise or complex systems as needed.

Represents the department at interdepartmental meetings and serves on Countywide information technology committees and work groups as assigned.

Develops contract solicitation documents such as requests for proposals (RFPs), requests for quotes (RFQs), requests for information (RFIs), statements of work (SOWs) etc.

Monitors vendor performance to ensure contract deliverables meet requirements, resolves problems, prepares reports, and reviews/approves vendor payments.

Supervises lower-level technical staff as needed.

Develops, implements, and supports project management, systems analysis, software development and systems implementation tools, techniques, and methodologies as needed.

Conducts analysis and planning to revise and update the department's long-range information system plans, business automation plans and IT strategic plans.

Solves the more complex application problems.

Performs consulting services to customers on new initiatives.

Keeps abreast of emerging information technology trends including new hardware and software and reviews the application of new technology with customers and department management.

Performs analysis and manage reporting of IT performance metrics as assigned.

Establishes quality assurance procedures as assigned.

Requirements

REQUIREMENTS TO QUALIFY

Option I: Bachelor's degree from an accredited college or university in Computer Science or Information Systems and four (4) years of progressively responsible*, full-time**, paid experience within the last seven (7) years in a centralized Information Technology organization*** performing information systems analysis and design for complex systems****.

Option II: Five (5) years of progressively responsible*, full-time**, paid experience within the last seven (7) years in a centralized Information Technology organization*** performing information systems analysis and design for complex systems****.

PHYSICAL CLASS II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.

LICENSE: A valid California Class “C” Driver License or the ability to use an alternative method of transportation when needed to carry out job-related essential functions.

SPECIAL REQUIREMENT INFORMATION:
To receive credit for your education, include a copy of your official diploma, official transcript, or official letter from an accredited institution which shows the area of specialization with your online application, at the time of filing (preferred). The document should show the date the degree was conferred and be in English; if it is in a foreign language, it must be translated and evaluated for equivalency to U.S. standards. If you are unable to attach required/supporting documents at the time of filing, you must email the documents to Tanisha Buggs at tbuggs@dhs.lacounty.gov within seven (7) calendar days of filing your online application or you will not receive credit. Please include your name (as it appears on your online application), the examination title and number in the subject of your email.
For more information on our standards for educational documents, please visit: https://file.lacounty.gov/SDSInter/dhr/070812_PPG123.pdf and https://file.lacounty.gov/SDSInter/dhr/205105_PPG_123_ACE_Resource_Guide.pdf

We do not accept password-protected documents. Ensure documents are unlocked before attaching to your application or sending to the exam analyst.
*Progressively responsible is a significant increase in the complexity and the scope of responsibility in information technology and systems functions over time.
** Full-time experience is evaluated on the basis of a verifiable 40-hour work week.
***A Centralized IT organization has responsibility , under the direction or guidance of the chief information Technology official or the department or major organizational unit, for providing comprehensive IT services including analysis, design, acquisition, and/or development, implementation, maintenance, or support of information systems; and in which the work performed is in direct relationship to the IT requirements and initiatives of the department or major organizational unit.
**** Complex Systems is defined as a system architecture with many components and applications which may interact with each other. Relation between data systems and system consolidation and interoperability.

DESIRABLE QUALIFICATIONS:
Additional credit will be given to applicants that possess the following desirable qualifications:

• Additional experience in excess of the Selection Requirements for the qualifying option

Additional Information

EXAMINATION CONTENT:

This examination will consist of one part:

An evaluation of your experience, desirable qualifications, and supplemental questionnaire based on your application information weighted 100%.
The passing score for the assessment is 70%.

ELIGIBILITY AND VACANCY INFORMATION:
Applications are processed as they are received and added to the eligible register accordingly.

Candidates who passed the assessment(s) are placed on a list in the order of their score group for a period of twelve (12) months. We will use this list to fill vacancies throughout the Department of Health Services as they occur.

No person may compete in this examination more than once every twelve (12) months.

SPECIAL INFORMATION:
Appointees may be required to work any shift , including evenings, nights, weekends, and holidays. APPLICATION AND FILING INFORMATION:
We only accept applications filed online. Applications submitted by U.S. mail, fax, or in person are not accepted. Apply online by clicking on the green "Apply" button at the top right of this posting. This website can also be used to get application status updates.

Please fill out the application completely. Provide relevant job experience including employer's name and address, job title, beginning and ending dates, number of hours worked per week, and description of work performed.

We may verify information included in the application at any point during the examination and hiring process, including after an appointment has been made. Falsification of information could result in refusal of application or rescission of appointment. Copying verbiage from the Requirements or class specification as your work experience will not be sufficient to demonstrate meeting the requirements. Doing so may result in an incomplete application and may lead to disqualification. Comments such as “See Resume” or referencing other unsolicited materials/documents will not be considered a response.
SOCIAL SECURITY NUMBER:
Federal law requires that all employed persons have a Social Security Number, so include yours when applying.

COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES:
For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Please refer to their website for updated information https://lacountylibrary.org/library-locator .

NO SHARING OF USER ID, E-MAIL, AND PASSWORD:
All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record.

ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI)The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. We are committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.

DEPARTMENT CONTACT:
Tanisha Buggs, Exam Analyst
(213) 288-7000
tbuggs@dhs.lacounty.gov

CALIFORNIA RELAY SERVICES PHONE :
(800) 735-2922

For detailed information, please click here

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• Los Angeles County

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