IT Application Analyst Senior (Reserved for City of Austin Current Employees Only)

Minimum Qualifications
Education and/or Equivalent Experience:

• Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus two (2) years experience.
• Experience may substitute for education up to four (4) years.

Licenses and Certifications Required:
None.
Notes to Applicants
Overview
This position’s purpose is to leverage advanced knowledge of business processes and information technology to develop, implement, configure, and maintain software systems that meet APH needs. The role analyzes complex business requirements, provides innovative technological solutions, and ensures the efficient operation and security of IT systems. It supports APH objectives by enhancing system functionality, optimizing workflows, and ensuring reliable IT service delivery.

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APH Information

• This position supports Austin Public Health’s Mission and Core Purpose identified in the Austin Public Health Strategic Plan .
• Departmental Competencies related to the position can be found on Austin Public Health’s website .

Immunization Requirement:

• Due to high-risk areas, Austin Public Health employees must comply with the department’s immunization policy.

When completing the City of Austin employment application:

• Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications.
• A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine your salary if you are selected for this position. Be sure to provide the job title, employment dates, and description of responsibilities for all jobs you wish to be considered.
• The application is an official document; incomplete applications will not be considered. A resume will not be considered, in lieu of a completed City of Austin application.
• Please understand that your job application, cover letter, and resume will be used to measure or assess your written communication skills, including grammar and spelling, in helping us screen applications and determine candidates to be interviewed.
• Work experience listed must include month, year, and a verifiable Supervisor or Human Resources phone number.
• When completing the supplemental questions, please note that your answers must be supported by information contained in your application.
• Each individual who submits an Application as provided in the Municipal Civil Service Rules and meets the Minimum Qualifications for a Competitive Position shall be considered a Candidate for that Position. Employees, in Good Standing, who are Candidates within the Department or division that the Position resides in and who meet the Minimum and Preferred Qualifications (if any) of the Position will be included in the initial interview.
• When public health responds to an emergency you may be assigned activities that are outside your regular job description. This may involve responding at any time, including nights and weekends with possible deployment to locations other than the Austin Public Health.
• This position is eligible for Public Service Loan Forgiveness ( PSF ) Program. This program is a federal program that is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans.

Salary and Benefits:

• Salary is commensurate with experience and qualifications. This position comes with a comprehensive benefits package that includes medical and dental coverage, paid sick leave, vacation and personal time, and a retirement plan.

If you are selected to interview:

• Military/Veterans must provide a copy of their DD214 at the time of the initial interview to receive military/veteran interview preference
• This position will require a pre-employment Criminal Background Investigation ( CBI ).
• If you are identified as a top candidate, verification of your education, which may include High School graduation or GED , undergraduate, and/or graduate degrees, will be required.
• A skills assessment may be required.

Electronic Notification to Applications:

• Applicants will be notified via e-mail to communicate important information related to the status of their application as part of an ongoing effort to increase operational efficiency, promote a green environment and minimize delays and costs.
• Please ensure that the email address and contact information you provide is current, secure, and readily accessible to you. We will not be responsible in any way if you do not receive our e-mails or fail to check your inbox in a timely manner
• Applicants are encouraged to apply immediately. Please note that the Department may close the job posting at any time after 7 days.

Tobacco-free Workplace:

• The City of Austin is a tobacco-free workplace. Use of tobacco products and/or e-cigarettes is not permitted on any City of Austin worksite- including construction sites, parking lots, garages, or in personal vehicles parked on the premises

Pay Range
$35.50 - $45.27

Hours
Monday - Friday; 8:00 a.m. 5:00 p.m.
Job Close Date 04/24/2025 Type of Posting Reserved for City Employees Department Austin Public Health Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 2400 Grove Blvd, Austin, TX 78741 Preferred Qualifications
Preferred Experience:

• Experience administering, supporting, or implementing IT applications in a public health, healthcare, or government environment, with an understanding of relevant data privacy regulations such as HIPAA .
• Proven ability to lead or support complex IT projects from requirements gathering through implementation, particularly those involving workflow optimization or system integration.
• Proven ability of strong communication and stakeholder engagement skills, with the ability to translate technical concepts for non-technical audiences and support user training or documentation.

Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
Researches, analyzes, architects, develops, implements and configures technological solutions. Administers, monitors, and maintains one or more IT systems. Investigates and analyzes complex business requirements. Provides impact analysis and recommends appropriate solutions. Identifies opportunities for asset reuse across multiple projects. Responds to issues from the user community. Prepares and maintains documentation related to the development and maintenance of systems. Participates in the development of business process models and data flow diagrams for all levels of the organization. Performs bug tracking and quality assurance tasks. Develops and maintains disaster recovery plans. Develops and/or delivers training. Creates and prepares reports and analysis. Installs new software releases and/or upgrades. Establishes IT policies, procedures and security requirements.

Responsibilities- Supervision and/or Leadership Exercised:

May provide technical or project leadership, training, and technical guidance to others.
Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of existing IT systems and their relationships to each other and interfaces to outside systems.
• Knowledge of IT policies, procedures, and security requirements.
• Knowledge of database design principles.
• Knowledge of creating process models and data flow diagrams.
• Skill with computers and computer systems.
• Skill in analyzing information and evaluating alternatives.
• Skill in documenting and maintaining application and process or configuration information.
• Skill in providing system/application administration.
• Skill in identifying complex problems and reviewing related information.
• Skill in developing, prioritizing, organizing and accomplishing specific goals and plans.
• Skill in using a structured query language.
• Skill in providing mentoring, guidance, and training of personnel.
• Skill in coordination of activities of others.
• Ability to serve as a technical lead for development and support of one or more IT systems.
• Ability to apply analytical reasoning to complex problems.
• Ability to multitask and to work effectively in a team or as an individual contributor.
• Ability to communicate effectively orally and in writing.
• Ability to meet deadlines and effectively communicate the status of assignments.

Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

Supplemental Questions

Required fields are indicated with an asterisk (*).
* Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus two (2) years experience. Experience may substitute for education up to four (4) years. Do you meet these qualifications?

• Yes
• No

* Are you a current employee of the City of Austin?

• Yes
• No

* Due to working in high risk areas, applicants applying for this position must comply with the departments immunization policy as a condition of employment. Can you meet this requirement?

• Yes, I will comply to the vaccinations required by the APH department
• No, I cannot meet this requirement

* This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired.

• I acknowledge and understand this position requires a Criminal Background Investigation.

* Do you have the ability to travel to multiple sites as part of the regular job duties?

• Yes
• No

* Please describe your experience administering, supporting, or implementing IT applications in a public health, healthcare, or government setting. Include any knowledge or application of data privacy regulations such as HIPAA.
(Open Ended Question)
* Provide an example of a complex IT project you have led or supported. Describe your role in the project, including how you handled requirements gathering, workflow optimization, and/or system integration.
(Open Ended Question)
* Describe how you have communicated technical information to non-technical stakeholders. Include examples of how you provided training or developed user documentation.
(Open Ended Question)
* In the prior twelve months have you been employed by, owned any interest in, or been an officer or board member, for any business entity, including a non-profit organization, that is transacting any business with the City of Austin, including a recipient of any contracts, grants, or any funds of any kind from the City of Austin?

• Yes
• No
• Don't know

* If you answered yes to the question above, please describe your experience.
(Open Ended Question)


Optional & Required Documents

Required Documents Optional Documents Cover Letter Resume

• 

• City of Austin

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