Housing Specialist II

Introduction

Join the team at Scottsdale’s Housing and Community Assistance Office! We are seeking a passionate and dedicated individual with exceptional customer service skills to embody our mission and values. As part of this dynamic team, you will engage in a wide range of impactful tasks directly contributing to the administration of the City’s Housing Assistance programs. You will play a vital role in providing crucial housing assistance to residents, individuals, and families within the community while actively promoting housing stability through rental assistance and federal housing initiatives. Help us make a meaningful difference in our community.

About the Position:
Provides professional level work to plan, implement and report on operations of the Housing Choice Voucher Program (HCV).

Anticipated starting salary for this position may be up to mid-point depending on candidate’s experience and internal equity. The full salary range is listed above and mid-point for this position is $30.13/hour.

Minimum Qualifications

Education and Experience

• Three years of responsible professional-level experience with federal grants (HCV) directly appropriate to the assigned position.
• Preferred: Successful completion of two years of college-level courses in business administration, social work, or a related field.
• Any equivalent combination of education and/or job-related experience that meets the minimum qualifications may be substituted.

Licensing, Certifications and Other Requirements

• Every person employed by the City of Scottsdale shall reside in the State of Arizona during his or her active employment by the City, regardless of whether the employee is approved to remote work.

Essential Functions

Performs duties and responsibilities commensurate with assigned functional area which may include, but are not limited to, any combination of the following:

• Coordinates assigned activities with other Housing Agencies, HUD staff, landlords, contractors, clients and non-profit agencies and provides staff support to the Community Assistance Office, including updating date in the Public and Indian Housing Information Center (PIC).
• Investigates suspected fraud, abuse or violation of federal regulations, and if necessary, accurately prepares documentation for informal reviews and hearings.
• Interviews applicants and participants regarding income and family composition in order to accurately determine eligibility, which includes reviewing analyzing financial information and criminal records.
• Calculates housing assistance payments, tenants' rental and utility amounts, and rent increases, including requirements for portability.
• Performs re-examinations, interim interviews and verifies incomes sources to maintain eligibility requirements.
• Prepares rent/HAP calculations, manages waiting list and tenant selection, and issues certificates and vouchers to eligible program participants.
• Performs senior level functions of grant program service delivery; client services, case management and contract administration.

Work Environment/Physical Demands

• Lift and carry materials weighing up to 30 pounds.
• Travel to/from meetings and various locations.

For more information about Scottsdale, Arizona, click about Scottsdale .

Benefits Highlights:

The City of Scottsdale offers a comprehensive benefits package including:

• 12 Paid Holidays, which includes 1 Floating Holiday
• Vacation Accrual; starts at 10.3 hours/month
• Sick Leave Accrual; 8 hours/month
• Medical (which includes behavioral health coverage), Dental and Vision Benefits
• City Paid Basic Life Insurance (equal to one times employee annual salary); option of Supplemental Life Insurance
• Tuition Reimbursement; $2,500/year
• Participation in the Arizona State Retirement System (ASRS) Defined benefit plan with mandatory employer and employee contributions currently at 12.27% which includes a Long-Term Disability benefit
• Supplemental Retirement Plans through Nationwide; 457
• Pet Insurance
• Bilingual pay compensation

Please visit the Human Resources and Benefits Information page for more information.

Selection Process:

The application and supplemental questions are an integral part of the selection process and must be completed in full in order for you to be considered as a candidate. Please complete each section and answer all questions as thoroughly as possible. DO NOT state “See Resume” in lieu of answering. Unanswered questions, incomplete responses, omissions, or partial information may result in disqualification from the selection process.

Applicants whose education, training and experience most closely meet the needs of the position may be invited to participate in a selection process that may include a panel interview. Successful candidates will receive a post-offer, pre-employment background screening that may include:

• Fingerprinting search of the national FBI Database
• Criminal Background screening

The City of Scottsdale reserves the right to change this process at any time, potentially without advance notice.

PLEASE NOTE: Years of experience are based on a work schedule of 2,080 hours per year for full-time positions and 1,040 hours per year for part-time positions, and while work experience may substitute for education on a year-for-year basis. Depending upon the job classification, education may not be substituted for work experience.
EQUAL EMPLOYMENT OPPORTUNITY: It is the policy of the city to provide employment opportunities to all persons based solely on ability, regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity or disability.
When advised, reasonable accommodations will be made in order for an "otherwise qualified applicant" with a disability to participate in any phase of the recruitment process. Please contact Human Resources to request an accommodation. Persons with a disability may request a reasonable accommodation by contacting HR Receptionist at (480) 312-2491. Requests should be made 24 hours in advance or as early as possible to allow time to arrange the accommodation. For TTY users, the Arizona Relay Service (1-800-367-8939) may contact HR Receptionist at (480) 312-2491.

This position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the position change.

Full-Time Positions:
The City of Scottsdale offers a comprehensive benefit package including vacation, holiday and medical leave as well as insurance for medical, dental, vision, life, short and long term disability insurance. For a more detailed overview of the employee benefits, click here .

Part-Time Positions:
The City of Scottsdale offers paid medical leave for part-time staff.

Commute Solutions Program
City of Scottsdale provides free Valley Metro Platinum passes to employees for the bus and light rail systems when commuting; a vanpool subsidy is also available. Employees can decrease stress, decrease wear & tear on their vehicle, and help the environment all at the same time.

Public Service Loan Forgiveness Program (PSLF).
The City of Scottsdale is considered a qualified employer for the Public Service Loan Forgiveness Program (PSLF). You may find more information about the PSFL program by going to the Federal Student Aid website by clicking here .

Closing Date/Time: 4/16/2025 11:59 PM Arizona

• 

• City of Scottsdale

Show more