Building Services Assistant Director

Minimum Qualifications

• Graduation with a Bachelor’s degree from an accredited college or university with major coursework in a related field to Business, Engineering, Architecture, Real Estate or related field, plus four (4) years of related experience in facility maintenance or management, including two (2) years of experience which were in a management capacity.

• Graduation with a Master’s Degree from an accredited college or university in Business, Engineering, Architecture, Real Estate, or related field may substitute for non-management experience up to a maximum of one (1) year.

Licenses or Certifications:

• Any required licenses or certifications.

• Requires a valid driver license.

Notes to Applicants
To view the detailed Recruitment Profile for this position, please click here.
To view the City of Austin recruitment video, please click here.

Working with Building Services provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Please click HERE for more information.

Regarding Your Application:

• A detailed and complete Employment Application is required. A Resume and Cover Letter are required and will not be accepted in lieu of a complete online Employment Application .
• Verification of employment history dates on resume should match online Employment Application.
• Employment history dates must include month and year.
• This position has been approved for a Criminal Background Investigation ( CBI ).
• To ensure consideration, candidates should apply by April 30, 2025. To apply, candidates must complete this online application. Interested candidates should apply early in the process for optimum consideration.
• This position is subject to the Texas Open Records Act.

If you are selected as a top candidate:
Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution and proof of your professional licenses or certifications.
Pay Range
$150,000 to $160,000 annually
Hours
8:00am - 5:00pm Monday - Friday
*Hours may vary depending upon business needs.
Job Close Date Type of Posting External Department Building Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 411 Chicon, Austin, TX 78702 Preferred Qualifications
The following core competencies are important for this role:

• Strong Facilities Management Expertise - Extensive experience managing building operations, including maintenance, repairs, and upgrades. Experience overseeing critical systems such as HVAC , electrical, and plumbing, and possess a proven track record of coordinating both in-house maintenance teams and external contractors to ensure seamless operations. Familiarity with building codes and requirements.
• Real Estate Acumen -Understanding of property acquisitions, lease negotiations, and space planning to optimize City resources.
• Data-Driven Decision Making - Proficiency in technology, analytics, and performance measurement to optimize services.
• Continuous Improvement & Innovation - Expertise in process optimization, operational excellence, and efficiency-driven strategies to enhance service delivery.
• Cross-Functional Collaboration - Strong ability to navigate and influence city-wide operations, working seamlessly with various departments to drive enterprise-wide initiatives.
• Business and Financial Acumen - Understanding of budget management, cost optimization, and long-term asset planning to create sustainable solutions for facility operations.
• Leadership and Organizational Development - Proven track record of mentoring high-performing teams, fostering innovation, and building a culture of excellence.
• Identifying Deferred Maintenance Opportunities - Ability to quickly assess the condition of the buildings, ongoing maintenance needs, and any active projects or repairs.
• Familiarity with City bond process including capital improvement planning.
• Emergency Management - Experience in providing critical response to emergencies such as climate change, heat, floods, and winter storms.
• Project Management Professional Certification ( PMP ).
• Equity Lens - Ability to use an equity lens and framework to create inclusive, diverse, and safe workspaces and programs.
• Thinks Strategically - Enables others to better understand and implement the vision and strategy, while being the aligned forward thinker, has the ability to formulate and communicate sound business strategy, and implement in a clear and concise manner.

Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

Assists with managing the maintenance and operations of City of Austin facilities and property, by managing multiple sections, work groups, or services areas; coordinating activities with other sections, divisions, departments or outside agencies; and providing complex administrative support to the Building Services Officer. Develops, reviews and utilizes data collection and metrics to establish service and staffing levels and productivity data points for effectiveness and efficiencies of service delivery methods and procedures in daily operations. Participates in the development and implementation of goals, objectives, policies and priorities for assigned service areas, programs and operations; recommends and administers policies and procedures, monitors outcomes, and recommends procedural and operational changes. Develops audit practices for quality control analysis for facility infrastructure issues and needs. Oversees and administers the daily operations of assigned service areas, programs and areas of operation. Participates in the development and administration of Building Services annual budget, participates in the forecast of funds needed for staffing, equipment, materials, and supplies; monitors and approves expenditures and implements adjustments. Oversees the activities for safety programs for assigned divisions and workgroups and oversees the planning for safety programs and activities and ensures compliance with safety and environmental requirements. Manages and provides customer service to internal and external customers and responds to and resolves difficult and sensitive citizen inquiries and complaints. Assists with development and monitoring of operations and maintenance, capital budgets and responds to deviations from cost/timeline projections. Provides financial managerial reports as required. Assists with development and implementation of Building Services business plans in alignment with City of Austin business and strategic plans, initiatives and objectives.

Responsibilities- Supervision and/or Leadership Exercised:

Responsible for the full range of supervisory activities including selection, training, evaluation, counseling and recommendation for dismissal.
Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of municipal asset utilization and regulatory and legislative issues.

• Knowledge of building maintenance, practices, issues, and policies.

• Knowledge of real estate management processes, practices, issues, and policies.

• Knowledge of safety practices and procedures.

• Knowledge of supervisory and managerial techniques and methods.

• Knowledge of City practices, policies, and procedures.

• Knowledge of fiscal planning and budget preparation.

• Knowledge of the concepts of equity, including experience in applying equity frameworks to established laws, ordinances, and long-standing practices.

• Skill in oral and written communication.

• Skill in handling multiple tasks and prioritizing.

• Skill in using computers and related software.

• Skill in data analysis and problem solving.

• Skill in planning an organizing.

• Ability to use an equity lens and framework to create inclusive, diverse, and safe workplaces and community programs.

• Ability to manage diversity, understand inclusion, and work with diverse communities or populations to build constructive and effective relationships.

• Ability to structure a complex organization to meet changing environments.

• Ability to establish and maintain good working relationships with other City employees and the public.

• Ability to quickly recognize, analyze, and respond to irregular events and emergencies.

• Ability to work with frequent interruptions and changes in priorities.

Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

Supplemental Questions

Required fields are indicated with an asterisk (*).
* The minimum qualifications for the Building Services Assistant Director position are: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in a related field to Business, Engineering, Architecture, Real Estate or related field, plus four (4) years of related experience in facility maintenance or management, including two (2) years of experience which were in a management capacity. Graduation with a Master's Degree from an accredited college or university in Business, Engineering, Architecture, Real Estate, or related field may substitute for non-management experience up to a maximum of one (1) year. Do you meet these minimum qualifications?

• Yes
• No

* This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired.

• I acknowledge and understand this position requires a Criminal Background Investigation.

* This position requires a Valid Driver License. Do you have a Valid Driver License or if selected for this position, do you have the ability to acquire a Valid Driver License by your hire date?

• Yes
• No

* The City of Austin Driver Eligibility Standards require that External New Hires meet the City’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement?

• Yes
• No

* Do you have a Project Management Professional Certification (PMP)?

• Yes
• No

* How many years of experience do you have with emergency response planning, including business continuity planning and critical facilities operations during an emergency?

• None
• 1 - 3 years
• 3 - 6 years
• 6 - 10 years
• 10 or more years

* How many years of experience do you have identifying and resolving deferred maintenance issues?

• None
• 1 - 3 years
• 3 - 6 years
• 6 - 10 years
• 10 or more years

Optional & Required Documents

Required Documents Cover Letter Resume Optional Documents

• 

• City of Austin

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