POLICE CRISIS INTERVENTION SPECIALIST

Position Scope

Embrace the New - Do Right - Lend a Hand - Find a Way - Enjoy our Work - Celebrate Uniqueness

GENERAL PURPOSE: Under general supervision provides professional level mobile crisis intervention, evaluation / assessment, information and referral services for the Police Department.

Primary Duties and Responsibilities

The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

• Responds, in person and by telephone, to police officer requests for psychological, sociological, and victim services.
• Performs intervention and assessment services in areas such as: domestic violence, sexual assault, mental health emergencies, child maltreatment, and runaways.
• Performs outreach services to individuals experiencing health and /or housing insecurity issues by providing linkages to services provided by local organizations.
• Engages and establishes relationships with the homeless community to provide supportive services in collaboration with behavioral health and social services organizations; collaborates with service providers to facilitate access to care with the goal of stabilization.
• Works in a variety of stressful and emotional situations.
• Responds to private citizens, schools, and social service agencies requests for assistance.
• Refers and occasionally provides transportation to local treatment and other appropriate locations.
• Provides supportive guidance to other department staff members.
• Provides the highest level of quality service through teamwork and commitment.
• Performs other duties as assigned.

Minimum Qualifications & Position Requirements

Education and Experience:
A Master’s Degree in Social Work, Psychology, Counseling, or closely related field and three (3) years of professional experience in crisis intervention, counseling, or social work; OR an equivalent combination of education and experience.

Necessary Knowledge, Skills and Abilities:
Knowledge of:

• City policies and procedures.
• Principles and techniques of working with ethnically and culturally diverse individuals with psychiatric challenges and those who may be homeless and have co-occurring or complex issues.
• Principles and practices of effective conflict resolution.
• Methods and techniques of effective communication.

Skill in:

• Computer software programs including MS Word, Excel, Access, PowerPoint, Outlook
• Developing and maintaining professional and effective working relationships with those contacted in the course of the work including a diverse population.
• Maintaining basic and accurate records.

Ability to:

• Communicate effectively both verbally and in writing.
• Establish and maintain positive, effective working relationships with those contacted in the performance of work.
• Apply sound reasoning and decision making.
• Maintain composure and de-escalate highly charged situations and individuals.
• Determine appropriate level of behavioral health response within brief time periods.
• Maintain confidentiality with sensitive information.

Additional Information

Candidate selected will be required to complete a background investigation consisting of a background interview, polygraph, psychological evaluation and medical exam.

EQUAL EMPLOYMENT OPPORTUNITY: It is the policy of the city to provide employment opportunities to all persons based solely on ability, regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity or disability.

The City of Buckeye complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact the Human Resources Department, (623) 349-6292, hr@buckeyeaz.gov.

Employee Benefits & Wellness

The City offers a comprehensive benefits package to full-time classified and management employees. Part-time classified employees may be eligible for select benefits where defined.

For complete Benefit Plan & Wellness Information, please visit the City website at:
Benefits & Wellness

City benefit plans are subject to change at any time.

Closing Date/Time: 4/14/2025 11:59 PM Mountain

• 

• City of Buckeye, AZ

• 623-349-6000

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