Comprehensive Service Assistant Manager - Project

The Position

Bargaining Unit: Mgmt/Unrepresented - Management Classes - Project

Why join the Contra Costa County Community Services Bureau?
Contra Costa County is one of the largest employers in the area offering multiple career opportunities in public service. Employment and Human Services Department partners with the community to deliver quality services and programs.

Community Services Bureau is the community action agency for Contra Costa County, and runs effective and highly regarded programs including Head Start, California Childcare and Development, and the Low-Income Home Energy Assistance Program. The Bureau’s mission is to support individuals and families to thrive as contributing members of the community by providing high quality services and learning opportunities. The incumbent needs to a be collaborative, team oriented, and progressive leader with strong communication skills. The incumbent must also possess a value system that engenders trust and confidence, and embodies a commitment to racial equity, diversity, and inclusion. Community Services Bureau’s very capable and competent staff deliver services through the shared values of respect, responsiveness, and relationship building.

The Community Services Bureau is currently recruiting to fill one (1) position for Comprehensive Services Assistant Manager - Project to support the Head Start Child Development Programs, supporting families accessing childcare services and supporting the Head Start Policy Council, the parent governing board.

We are looking for someone who is:

• A critical thinker
• Flexible and able to adapt to change
• Self-motivated
• Able to manage multiple assignments
• Collaborative and works well with others
• Aware of community’s needs and invested in making a difference

What you will typically be responsible for:

• Analyzing data and compiling reports
• Understanding and implementing policies and procedures
• Collaborating within and across units
• Supervising and training direct reports
• Working directly with families and community members to facilitate program services
• Monitoring within assigned unit to ensure adherence to federal, state and county regulations

A few reasons you might love this job:

• You will work with a diverse team that is committed to delivering results
• Bureau-wide focus on staff wellness and self-care
• Opportunities to travel for professional development
• You will deliver programs and services that benefit the community

A few challenges you might face in this job:

• Managing programs with limited community resources while still meeting client needs
• Handling multiple high priority projects
• Staying abreast of regulatory changes from local, state, and federal agencies

Competencies Required:

• Critical Thinking: Analytically and logically evaluating information, propositions, and claims
• Decision Making: Choosing optimal courses of action in a timely manner
• Professional & Technical Expertise: Applying technical subject matter to the job
• Handling Stress: Maintaining emotional stability and self-control under pressure, challenge, or adversity
• Innovation: Imagining and devising new and better ways of doing things
• Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability
• Self-Management: Showing personal organization, self-discipline, and dependability
• Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships
• Handling & Resolving Conflict: Managing interpersonally strained situations
• Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace
• Visionary Leadership: Taking a long-term view and building a shared vision with others; acting as a catalyst for organizational change
• Managing & Facilitating Change: Addressing key factors that influence successful organizational change

To read the complete job description, please visit the website, www.cccounty.us/hr.

The eligible list established from this recruitment may remain in effect for six (6) months.

Minimum Qualifications

License Required: Possession of a valid California Motor Vehicle Operator License. Out of state valid motor vehicle operator’s license will be accepted during the application process.

Education: Completion of at least 60 semester or 90 quarter units from an accredited college or university, which must have included at least 9 semester or 12 quarter units in Child Development, Early Childhood Education, Social Work, Psychology and/or social science disciplines.

Experience: Two (2) years of full-time (or the equivalent of full-time) experience in a social service program or a community-based organization or a Child Development program with responsibilities for the coordination of health, mental health, disability, nutrition, education, parent involvement, - or social service activities for enrolled families.

Substitution: Two (2) year of additional full-time or equivalent experience of the type noted above may be substituted for the required academic units

Certification: Appointees must have, at the time of hire or within eighteen months of hire, credential or certification in social work, human services, family services, counseling, or a related field.

Desirable Qualifications:

• Knowledge of State and Federal rules and regulations
• Strong interpersonal skills
• Background in social services and experience with diverse populations
• Experience in trauma informed leadership
• Bilingual in Spanish and English

Selection Process

Application Filing and Evaluation: Applicants will be required to complete a supplemental questionnaire at the time of application, applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process.

Training and Experience Evaluation: Consists of an evaluation of each candidate's relevant education, training and/or experience as presented on the application and supplemental questionnaire. (Weighted 100%)

The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices.

For recruitment specific questions, please contact Flor Robb at flor.robb@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627.

CONVICTION HISTORY

After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment.

DISASTER SERVICE WORKER

All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

EQUAL EMPLOYMENT OPPORTUNITY

It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identify, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.

To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits

Closing Date/Time: 4/3/2025 11:59 PM Pacific

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• Contra Costa County Human Resources Department

• 925-655-2100

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