Human Resources Advisor Senior (Employee Relations)

Minimum Qualifications
Education and/or Equivalent Experience:

• Graduation with a Bachelor’s degree from an accredited college or university in related field, plus four (4) years of HR experience.
• One (1) additional year of experience may substitute for the education up to the maximum of four (4) years.

Licenses and Certifications Required:

• None.

Notes to Applicants

The Human Resources Advisor Senior position will act as the primary contact for employee relations matters for the Building Services Department and will work with and provide recommendations to all levels of management. The position will be responsible for investigating complaints of discrimination, harassment, and retaliation, and other allegations of policy violations. This position will be responsible for addressing workplace concerns and employee conduct and performance issues.

Click here to watch the City of Austin Recruitment Video!

Working with Building Services provides a number of benefits including medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information.

The City of Austin employment application is an official document; incomplete applications will not be considered. A detailed, complete City of Austin employment application is required to help us better evaluate your qualifications. For each position, please describe your specific experience as it relates to the minimum and preferred qualifications. Please be thorough in completing the employment application and list all experience that is relevant to this position. If you are selected as the top candidate, starting salary will be based on overall relevant experience.

The responses to the supplemental questions inquiring about experience should be reflected on your application.

Assessment(s) may be administered as part of the interview process.

If you are selected as a top candidate:
Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution.

Military / Veteran Interview Preference:
Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference.

Fair Labor Standards Act ( FLSA ) Classification:
This position is classified as EXEMPT .

This position may be required to work evenings, weekends, holidays, and in excess of a 40-hour work week as dictated by business needs.

Travel:
If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.

Employees, in Good Standing, who are candidates within the department that the position resides in and who meet the Minimum and Preferred Qualifications (if any) of the Position will be included in the initial interview. Department/division employee must remain in Good Standing through the Top Candidate Selection phase at which time the Good Standing status will be re-verified.
Pay Range
$32.23 - $40.29

Hours
Monday through Friday, 7:30 a.m. - 4:30 p.m.

Job Close Date 03/17/2025 Type of Posting External Department Building Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 411 Chicon, Austin, TX 78702 Preferred Qualifications
Preferred Experience:

• Experience conducting workplace investigations into allegations of discrimination, harassment, retaliation, and other policy violations, including writing investigative summaries.
• Experience advising and supporting supervisors and managers to successfully manage employee behavior and performance issues.
• Experience partnering with management to develop and document policies and procedures.
• Experience developing and delivering training on policy and procedure compliance.
• PHR , SPHR , SHRM -CP, or SHRM - SCP certification or the ability to obtain within six (6) months of hire.
• Ability to travel to more than one work location.

Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

Collaborates and serves as strategic partner with senior leaders and management on HR programmatic analysis, implementation, and administration providing operational oversight, advice, and analytical support. Manages and resolves complex HR-related issues and provides solutions to programs and processes, monitoring implementation of agreed upon actions until the problem has been resolved. Advises and influences management in making sound HR-related decisions. Serves as subject matter expert in providing advice and counsel to management and employee groups on a broad range of HR issues and with applicable regulations, programs, policies, and procedures. Interprets and provides guidance on, and interpretation of, applicable systems, policies, procedures, strategies, process work flows, and regulations; and monitors compliance with policies, regulations, laws, and program objectives. Identifies, analyzes, and recommends solutions for various HR problems using morale indicators and other personnel measurements, such as, but not limited to, surveys, turnover, and grievances; and presents recommendations for corrective action programs when needed. Provides training to managers and supervisors on HR topics and procedures. Researches, gathers, analyzes, and evaluates data and information; monitors program trends; reviews and performs quality checks of program-related data; and develops and maintains management reporting to support decision making and policy development. Monitors and maintains system data, files, records, and reporting; transmits program data files to vendors; and develops, monitors, and implements information tracking systems.

Responsibilities- Supervision and/or Leadership Exercised:

May provide leadership, work assignments, evaluation, training, and guidance to others.
Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of Federal, State, and Local laws and ordinances governing personnel activities.
• Knowledge of City practices, policies, and procedures.
• Knowledge and practices of HR program administration and management.
• Knowledge of practices and methods of coaching and leading the work of others.
• Knowledge of principles and applications of critical thinking and analysis.
• Knowledge of customer service principles.
• Skill in overseeing the maintenance of HR program/process documentation, data, schedules, records, and files.
• Skill in oral and written communication.
• Skill in handling multiple tasks and prioritizing.
• Skill in using computers and related software.
• Skill in data analysis and problem solving.
• Skill in planning and organizing.
• Ability to coordinate deadlines, prioritize work demands and assign/monitor work performed.
• Ability to handle hostility, conflict, and uncertain situations.
• Ability to work with frequent interruptions and changes in priorities.
• Ability to train others.
• Ability to develop and maintain knowledge in assigned specialized HR areas.
• Ability to work with frequent interruptions and changes in priorities.
• Ability to establish and maintain good working relationships with other City employees and the public.

Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

Supplemental Questions

Required fields are indicated with an asterisk (*).
* The minimum qualifications for the Human Resources Advisor Senior position are: Graduation with a Bachelor’s degree from an accredited college or university in related field, plus four (4) years of HR experience. One (1) additional year of experience may substitute for the education up to the maximum of four (4) years. Do you meet these minimum qualifications?

• Yes
• No

* How many years of experience do you have conducting employee relations investigations and writing investigation reports?

• None
• Some experience, but less than 1 year
• 1 to 2 years
• 2 to 3 years
• 3 to 4 years
• 4 or more years

* Do you have experience developing departmental performance measures?

• Yes
• No

* How many years of experience do you have in Human Resources planning, developing and implementing policies and procedures?

• None
• Less than one (1) year
• More than one (1) but less than two (2) years
• More than two (2) but less than three (3) years
• More than three (3) years

* What is your experience providing workplace training?

• No experience
• Less than 1 year experience delivering prepared training
• 1+ years of experience delivering prepared training
• 1 to 2 years experience developing and delivering training
• 2+ years experience developing and delivering training

* Do you possess either PHR, SPHR, SHRM-CP or SHRM-SCP certification or the ability to obtain one within 6 months of employment?

• Yes
• No

* Do you have the ability to travel to multiple sites as part of the regular job duties?

• Yes
• No

* This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired.

• I acknowledge and understand this position requires a Criminal Background Check.

Optional & Required Documents

Required Documents Optional Documents Resume

• 

• City of Austin

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