Organizational Development & Training Specialist Senior

Minimum Qualifications
Bachelor’s degree in Human Resources Development or related field, plus three (3) years of experience in organizational development and training

One (1) additional year of closely related experience may substitute for one (1) year of the required education up to a maximum of four (4) years substitution

Licenses or Certifications:
None.
Notes to Applicants
The Organizational Development and Training Specialist Sr. ( ODTS ,Sr) is responsible for writing curriculum/modules (such as instructor guides, job aids, and computer based training) for data driven training initiatives designed to improve business performance and customer satisfaction, with experience facilitating train-the-trainer sessions to module content for facilitators. Key responsibilities include content mastery, training design, facilitation skills, feedback support, adaptability, collaboration and supporting change management initiatives.

Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information.

Employment Application:

The City of Austin employment application is an official document; incomplete applications will not be considered.

• Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications.
• The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held. Starting salary will be based on overall relevant experience from your application.
• Résumés will not be accepted and statements such as “see résumé” will not be accepted. You may use “N/A” for fields that are not applicable.
• Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed.

If you are selected as a top candidate:

• Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution.
• If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date.
• This position requires a criminal background investigation.

Work Schedule:

• Work hours may include after hours, holidays, and weekends.
• Shifts may change according to departmental needs.
• Employee may be required to work additional hours outside of regular work schedule.

Essential:

This has been designated as an Essential Employee position. In the event of a City-designated emergency, Essential Employees provide services that impact the public health, safety, utility services, and welfare of members of the Austin community and other employees and ensure the continuity of essential operations. In such an emergency, Essential Employees may be called back in, may be required to modify their schedule, may be assigned to a City-designated work site, or may be retained on site to assist with operations and recovery.
Pay Range
$32.23 - $40.29

Hours
Monday - Friday,
9:00 a.m. - 6:00 p.m. Schedule is subject to change.
Employee will be required to work occasional early mornings, after hours or weekends due to business needs.
Job Close Date 03/24/2025 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location AE HQ- 4815 Mueller Blvd. Austin, TX 78723 Preferred Qualifications

• Experience writing curriculum/modules for data driven training initiatives designed to improve business performance and customer satisfaction, with experience facilitating train-the-trainer sessions to module content for facilitators.
• Experience creating eLearning modules using Adobe Captivate or similar software.
• Experience creating or teaching content related to Oracle CC&B or Motorola CSR , or similar.

Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.


1.Develop, implement, and evaluate departmental rollouts of citywide HR or OD initiatives
2.Design and perform department wide needs assessments to identify and analyze major organizational problems
3.Analyze the results of needs assessments, meetings, research, and other forms of communications in order to develop short and long term strategies for organizational development across an entire department or group of departments
4.Coordinate the activities of other organizational development and training personnel, assigning tasks and monitoring their completion
5.Provide advice to management and others on how to best handle their organizational problems
6.Develop, schedule, coordinate, and deliver training modules, workshops, and facilitations to selected audiences
7.Evaluate the effectiveness of training modules, workshops, etc. and make changes as needed to improve future results
8.Plan, design, implement, and evaluate plans and activities for assigned projects and programs
9.Facilitate groups in areas such as conflict resolution, team development, process improvement, strategic planning, and problem solving
10.Participate in or lead teams with Organization Development, Human Resources and other team members

Responsibilities- Supervision and/or Leadership Exercised:

• Provide leadership for groups including other professionals and support staff in the area of Organizational Development and Training
• Lead workshops and classes as an instructor or trainer
• Mentor less experienced Organizational Development and Training personnel

Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.


Knowledge of basic training and learning principles.

Knowledge of instructional systems design methods.

Knowledge of city practice, policy and procedures.

Skill in oral and written communication.

Skill in handling multiple tasks and prioritizing.

Skill in using computers and related software.

Skill in data analysis and problem solving.

Skill in planning and organizing.

Skill in data analysis and problem solving.

Ability to handle hostility, conflict, and uncertain situations.

Ability to work with frequent interruptions and changes in priorities.

Ability to deliver training.

Ability to facilitate groups.

Ability to develop and maintain knowledge in organizational development and training.

Ability to establish and maintain good working relationships with other city employees and the public.

Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

Supplemental Questions

Required fields are indicated with an asterisk (*).
* This position requires a Bachelor's degree in Human Resources Development or related field, plus three (3) years of experience in organizational development and training. One (1) additional year of closely related experience may substitute for one (1) year of the required education up to a maximum of four (4) years substitution. Do you meet the minimum qualifications?

• Yes
• No

* Please describe how you meet these minimum qualifications. Please detail how you meet the educational requirements (if applicable), account for the years of related experience (if applicable), and explain any substitutions of experience for education, or vice-versa (if applicable).
(Open Ended Question)
* Please describe in detail your experience as it relates to writing curriculum/modules for data driven training initiatives designed to improve business performance and customer satisfaction, with experience facilitating train-the-trainer sessions to module content for facilitators. Be sure to include details such as job title/duties, work examples, dates, and employers.
(Open Ended Question)
* Please describe in detail your experience creating eLearning modules using Adobe Captivate or similar software. Be sure to include details such as job title/duties, work examples, dates, and employers.
(Open Ended Question)
* Please describe your experience working in a customer service centered environment and your knowledge of good customer relations practices. Please include the number of years.
(Open Ended Question)
* This position is categorized as Essential Personnel. Essential personnel are required to work during emergencies or bad weather if they are scheduled to work and in some cases when they are not scheduled. Do you accept these terms and conditions?

• Yes
• No

* This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired.

• I acknowledge and understand this position requires a Criminal Background Check.

Optional & Required Documents

Required Documents Optional Documents

• 

• City of Austin

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