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Job Description
The Napa Valley
Napa County is home to 140,000 residents who share a strong sense of community and a legacy of preserving and protecting our rich agricultural heritage.
Located in the heart of California's preeminent wine region, the Napa Valley is also part of the dynamic San Francisco Bay Metropolitan Area. With its sunny Mediterranean climate and proximity to the mountains and ocean, the Valley offers residents easy access to virtually unlimited shopping, dining, cultural and recreational opportunities.
The Napa Valley's strategic location, natural and cultural resources, history of responsible land use planning and attractive quality of life provide the ideal mix of small town living and big city amenities.
Napa County as an Employer
As an organization, Napa County is dedicated to improving the lives of our citizens and reflecting the best of the community's values: Respect, Accountability, Dedication, Integrity and Innovation. Learn more HERE .
The Position
Under direct supervision, employees in this class determine the eligibility of applicants and recipients for public assistance programs through interactive interviewing and fact gathering; maintain current knowledge of program regulations and procedures necessary for program caseload administration; initiate and process casework; identify needs and make appropriate referrals for health, social and/or employment services; and perform related work as required. Bilingual Spanish skills preferred but not required.
This position is located in Self Sufficiency Services Division in Health and Human Services Division. This recruitment is being conducted to fill one full-time position for Napa or Calistoga offices. T he list established by this recruitment may also be used to fill future full-time, part-time, limited term, and extra help vacancies for up to one year. This position will be filled at the I or II, depending on the education, experience, knowledge, skills, abilities and competencies demonstrated throughout the exam process.
Memorandum of Understanding (MOU) Agreed Salary Increases and Winter Time Off (WTO):- 3.5% COLA increase effective 7/1/2025
- 3.5% COLA increase effective 7/1/2026
- 32 hours of Winter Time Off
POSITION REQUIRMENTS
Education and Experience:
To qualify for this classification, an individual must possess any combination of experience and education that would likely produce the required knowledge, skills and abilities. Required minimum qualifications:
Eligibility Specialist I ($ 29.79 - $ 35.25/hour)
Graduation from an accredited four-year college or university.
OR
Four (4) years of full-time experience performing clerical duties. Experience must include substantial public contact with clients and basic interviewing for the purpose of gathering information and explaining policies or clarifying information needed.
OR
Two (2) years of experience with responsibility for one or more of the following: determining eligibility for loans, financial assistance, unemployment, veterans' benefits, or publicly or privately financed health counseling and/or social services programs.
Eligibility Specialist II ($ 33.70 - $ 39.92 /hour)
One (1) year of experience performing duties of the Eligibility Specialist I classification.
License or Certificate: *
*Any license, certification, or registration required for this position shall be maintained (i.e. active and in good standing) at all times during employment with Napa County. For continued employment with Napa County, you must maintain such license, certification, or registration to meet the minimum qualifications of this position.
THE RECRUITMENT PROCESS
Application Deadline 5:00 pm (PST) on March 18, 2025 Application Screening & Supplemental Questions Scoring Week of March 17, 2025
Supplemental questions will be scored by the subject matter experts. Only the most qualified applicants from the scoring of the supplemental questions will be invited for an Oral Panel Interview.
Oral Panel Exam Tentatively scheduled for the week of March 31, 2025 Establish Eligibility List Week of April 7, 2025
Only the most qualified candidates from the oral panel exam will be placed on the eligibility list and may be considered to fill positions for up to one year.
The Human Resources Department reserves the right to change the recruitment process at any time.
Example of Duties
View the full job description including the example of duties of Eligibility Specialist I and Eligibility Specialist II .
Napa County employees automatically become Disaster Service Workers. This means that when Napa County experiences emergencies (earthquake, wildfire, power outage, etc.) you may be asked to pivot from your regular duties to provide critical services to those affected by the emergency (CA Govt Code § 3102).
Benefits
Learn more about the benefits package for this position here.
ADA Accommodation
Applicants requiring accommodation during the application and/or selection process pursuant to the Americans with Disabilities (ADA) Act should contact County of Napa Human Resources at (707) 253-4303.
Napa County is an Equal Opportunity Employer.
PUBLIC SERVICES EMPLOYEES BENEFITS INFORMATION
SALARY -
Salaries are based on a five-step range. Appointments are usually made at the beginning step with advances occurring at six months and the completion of each year thereafter. Salary rates are reviewed annually.
ADDITIONAL BENEFITS INFO -
Click here for additional benefits information forPublic ServicesEmployees:
https://www.countyofnapa.org/DocumentCenter/View/25886/Benefits-Summary---Public-Service-Employee-PSE
THESE BENEFITS DO NOT APPLY TO EXTRA HELP POSITIONS
EMPLOYMENT INFORMATION
PHYSICAL STANDARDS -
Certain designated County positions require a candidate to pass a physical examination prior to appointment. Offers of employment are conditional upon successful completion of this examination.
FINGERPRINTING -
All employees hired into allocated positions or extra help positions will be fingerprinted.
SELECTION PROCESS -
FOR POSITIONS IN THE DEPARTMENT OF CORRECTIONS AND THE PROBATION DEPARTMENT - The selection process will include an oral board interview, psychological assessment, background investigation, and a pre-employment physical exam. -
ABOUT THE COMPANY
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Napa County
Show moreThe Napa Valley - Internationally known for its fine wines, exciting restaurants and world-class resorts, is home to 130,000 residents who share a strong sense of community and a legacy of preserving and protecting our rich agricultural heritage.
Located in the heart of California’s preeminent wine region, the Napa Valley is also part of the dynamic San Francisco Bay Metropolitan Area. With its sunny Mediterranean climate and proximity to the mountains and ocean, the Valley offers residents easy access to virtually unlimited shopping, dining, cultural and recreational opportunities.
The Napa Valley’s strategic location, natural and cultural resources, history of responsible land use planning and attractive quality of life provide the ideal mix of small town living and big city amenities.
The County of Napa is a highly respected employer within the local community as well as throughout the region. We offer rewarding and challenging work, flexible hours, competitive salaries, a comprehensive benefits package and tremendous opportunities for career growth. At the County of Napa we truly value our employees and are committed to diversity in our family-oriented environment. This is why we are the Employer of Choice for more than 1,300 employees.
As an organization, the County is dedicated to improving the lives of our citizens and reflecting the best of the community’s values: integrity, accountability, and service.
Please visit our career page for current opportunities: www.napacountycareers.com
A general law county, Napa County is governed by a five-member Board of Supervisors elected by district for four year terms. The Board of Supervisors appoints a County Executive Officer who is responsible for providing overall management for the County’s operations, including day-to-day supervision of the County’s appointed department heads.Napa County has a budget of over $454 million and has enjoyed relative financial stability in recent years compared to many agencies. More than 1,300 county employees provide services to the public through 17 departments—5 managed by elected officials and the remainder managed by a department head appointed by the Board of Supervisors based on the recommendation of the County Executive Officer. County services include land use permitting, road maintenance, social services, public safety, elections, public health, behavioral health, environmental management, airport operations, library services, emergency operations and dozens of other pro-grams that benefit County residents. As an organization, Napa County is dedicated to improving the lives of its residents and reflecting the best of the community’s values: integrity, accountability and service.
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