Meter Reader Coordinator

POSITION SUMMARY

The City of Fort Lauderdale employees possess a passion for public service demonstrated by a high degree of enthusiasm, self-reliance, and job proficiency. They effectively convey the vision and mission of the organization and provide excellent service and satisfaction to our internal and external customers.

Coordinates and trains employees in activities related to meter reading and water billing and monitors meter reading vendor contractors.

This job classification is included within the bargaining unit represented by Teamsters Local Union 769 and therefore is subject to the terms and conditions of the Collective Bargaining Agreement between the City of Fort Lauderdale and Teamsters Local Union 769.

ESSENTIAL JOB FUNCTIONS

Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. The omission of a function does not preclude management from assigning essential duties not listed herein if such duties relate to the position.

• Trains Meter Reader/Serviceworkers in the inspection of existing properties under various stages of construction through completion to determine proper charges for water, sewer, storm water, and sanitation billing
• Coordinates the work of assigned staff; prepares, delegates, and reviews work assignments; provides guidance on more complex activities
• Coordinates the meter-reading activities of private contractors to maintain a consistent monthly billing cycle for utility account customers
• Verifies cooling towers and coordinates with Water Billing Office for credits
• Prints meter reading reports and creates various service orders based on meter reading report inquiries
• Troubleshoots problems with meter reading software/hardware; corrects errors concerning service order software/hardware
• Maintains records on completed field service orders
• Conducts inspections and investigations to determine compliance with applicable municipal ordinances; explains and interprets regulations to owners and occupants of residential and commercial establishments
• Explains department billing procedures and requirements to utility customers; resolves internal and external complaints
• Performs special investigations as requested from the Water Billing Office, upper management, City Manager’s Office, and other departments
• Ensures compliance with safety regulations and standard operating procedures
• Skills with using IPad, handheld tools and metering systems.
• Updates customer accounts with water meter information
• Performs related work as required

JOB REQUIREMENTS & WORK ENVIRONMENT

High School Diploma or G.E.D. equivalency.At least three (3) years of experience working with water meters. Additional qualifying experience or completion of coursework at an accredited college or university in a job related field, may substitute on a year-for-year basis for the required experience or education.If claiming Veteran's Preference, candidates must attach a DD214 Member 4 form, and the City of Fort Lauderdale's veteran's preference claim form ( J-204) to the online application.
As public servants, employees may be required to work immediately before, during, and/or after an emergency. All employees must be available and able to work assigned shifts as determined by their Department Heads.

HOW TO APPLY/ VETERAN INFORMATION

Applicants who qualify will be subject to an extensive selection process and screening program, which may include, but not be limited to evaluation of training and experience; interview; employment record, background check; medical examination; and drug screen. The expected duration of the selection process varies by position.

The City of Fort Lauderdale is an Equal Opportunity, Affirmative Action, inclusive employer and Drug Free Workplace. The City of Fort Lauderdale does not discriminate based on age, citizenship status, color, disability, marital status, national origin, race, religion, sex, or sexual orientation.

Veterans' preference per Florida law. If claiming Veteran's Preference, candidates must attach a DD214 Member 4 form, and the City of Fort Lauderdale's veteran's preference claim form ( J-204) to the online application.



The City of Fort Lauderdale offers a comprehensive benefits package to all regular full-time employees including vacation, holiday, and sick leave as well as medical, dental, vision, life and short-term disability insurance.

Click here for an overview of employment information including our benefits package.

Say "Hello" to the City of Fort Lauderdale and Say "Goodbye" to Your Student Loan!Under the U.S. Department of Education's Public Service Loan Forgiveness (PSLF) program, the remaining balance on your student loan may be forgiven after you have made 120 qualifying monthly payments while working full-time at the City of Fort Lauderdale. Click here for more information or to see if you qualify.

In addition to the competitive benefits package and salary, the City of Fort Lauderdale participates in the Florida Retirement System (FRS) which offers an investment option and a pension option and requires a 3% contribution from employees. All new City of Fort Lauderdale employees are automatically enrolled in FRS. Click here to view additional information on the Florida Retirement System.

Closing Date/Time: 3/10/2025 11:59 PM Eastern

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• City of Fort Lauderdale

• (954) 828-5300

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