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Job Description
The Job
The Department of Public Health, Clinical Operations is seeking Clinical Support Staff - Extra Help* to assist with the referral process for patients to specialty medical services. The Clinical Support Staff will perform a variety of routine clerical and administrative tasks, including answering telephone calls, taking and relaying messages, and providing information, instructions, and assistance regarding patient referrals. Additional duties include conducting patient outreach to ensure attendance at specialist appointments, communicating with service providers to request updates on outstanding referrals, and collecting, entering, processing, sorting, and tabulating referral information. Experience with electronic medical record systems such as RadNet, E-Consult, and the IEHP Provider Portal, as well as knowledge of medical terminology, are highly desirable.
*Official Title: General Services Worker II
This position is extra-help, and incumbent does not attain status as regular County employee. Although this position is of limited duration and temporary in nature, assignments may be up to twelve (12) months.
CONDITIONS OF EMPLOYMENT
Pre-Employment Process: Prior to appointment, applicants must pass a background investigation which includes verification of employment history and education, fingerprinting, physical exam, and drug screening.
Employment Status: This position is extra-help, and incumbent does not attain status as regular County employee. Although this position is of limited duration and temporary in nature, assignments may be up to twelve (12) months. This position will participate in the County's Deferred Compensation Plan and does not earn any other benefits.
Sponsorship: San Bernardino County is not able to consider candidates who will require Visa sponsorship at the time of application or in the future. Candidates must be able to present their legal right to work in the United States at the time of employment.
Minimum Requirements
Must possess the following:
Experience: Six (6) months of full-time clerical experience in a medical front or back office. Experience may be in a primary or specialty clinic.
Desired Qualifications
Experience with electronic medical record systems and English/Spanish bilingual skills are highly desired.
Selection Process
Application Procedure : Interested applicants are encouraged to apply as soon as possible. The most highly qualified candidates will be referred to the appointing authority for further consideration.
Vacancies are immediate and we urge you to Apply Now!
EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants.
ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline.
Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points.
Please click HERE for important Applicant Information and the County Employment Process .
Craft, Labor &Trades Unit
The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.
For a summary of benefits, please click here .
Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ .
Closing Date/Time: 3/14/2025 5:00 PM Pacific -
ABOUT THE COMPANY
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San Bernardino County
Show moreSan Bernardino County is located in the heart of Southern California, home to over 2 million residents, encompassing 20,160 square miles from the Nevada State line and the Colorado River to the LA County line. This gives San Bernardino County a diverse climate and geography, from mountains as high as 11,502 feet, to the desert as low as 181 feet, and beautiful valleys in between. Pristine lakes and rivers, snow-capped mountain resorts, flowering deserts, and many other family-oriented recreational attractions take advantage of the natural assets of the area, most within an hour's drive. Families enjoy affordable housing, excellent schools, colleges and universities, and easy access to airports, hospitals, libraries, and parks. The County provides a safe, clean and healthy environment for residents. A variety of shopping and business opportunities abound, in this, the largest County in the contiguous United States.
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