Supervising Applications Analyst - Department of Transportation

Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit here to learn more about our One Team Leadership Values and Expectations, including quality and excellent customer service and here to learn more about San José.

The City of San José is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of San José is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 408-535-1285, 711 (TTY) , or via email at CityCareers@sanjoseca.gov .

About the Department

The Department of Transportation (DOT) plans, develops, operates, and maintains transportation facilities, services, and related systems which contribute to the livability and economic health of the City. We comprise a team of more than 500 people ready to serve the needs of our residents to improve the efficiency and safety of San José streets. We are an energetic and innovative team that is improving transportation in the nation’s 10th largest city, while focusing on safety, sustainability, and active public life! For more information about DOT, visit www.sanjoseca.gov/transportation.

Position Duties

The Department of Transportation is currently seeking to fill 1 vacancy for the Supervising Applications Analyst position.

The department is seeking a full-time, benefitted Software Developer/Systems Integrator (Supervising Applications Analyst) to manage our Information Systems Analysts (ISA’s), GIS Specialist and Systems Application Programmers (SAP’s). They will administer and maintain the core development systems and applications that enable Transportation staff to facilitate DOT’s daily work in San Jose. This is an opportunity for a technology professional interested in working across diverse business, technology, community, and vendor stakeholders to maintain and optimize a full technology portfolio with major impact on the community.

This position in the DOT IT Division is assigned to manage Software Development, Data Analytics and GIS integration within in the Department. The primary role of this position is to act as the supervisor to a staff of Information System Analyst, Geographical Information Systems Specialist and System Application Programmers, as well as being a technical contributor and lead in developing our applications on Salesforce with integration to our ESRI GIS backend, supporting and managing diverse departmental business systems that include web and client-server applications, databases, and use on endpoint devices. The Supervising Applications Analyst must ensure system architecture, service levels, and business processes for users are documented and met and that system applications meet customer expectations. This position is responsible for maintaining ongoing user training materials and systems documentation, software development, systems administration, maintenance, and sustaining excellent customer relations activities. This is a professional-level position in the IT professional management series and will be expected to act in a supervisory role to other technical positions.

The Supervising Applications Analyst in the DOT IT group has the following primary responsibilities:

• Supervision of a staff of Information System Analysts, GIS Specialist and System Application Programmers
• Designing databases and data models
• Software Development - Salesforce Apex & Lightning component development, .NET, JavaScript, Python, etc.
• Data Analytics for internal data sets using Power BI (or similar intelligence tools)
• Data Lakehouse - Medallion model repository and data analytics pipelines using Microsoft Synapse and Azure Data Factory
• ESRI GIS system integration with Salesforce
• Planning, developing and managing systems based on understanding and defining the customer requirements
• Agile Project Management (Scrum and daily standups)
• Continuous Integration/Continuous Development (CI/CD)
• Systems Administration
• ETL (Extract, Transform, Load) processes using FME (Feature Manipulation Engine)

Minimum Qualifications

Education: A Bachelors Degree from an accredited college or university in a relevant field.

Experience: Five (5) years of increasingly responsible professional/ level experience in computer applications, systems, networks, or telecommunications work, of which at least two (2) years include the responsibility for the development, implementation, and maintenance of major communications or computer systems.

Acceptable Substitutions: Additional years of increasingly responsible directly related work experience may be substituted for education on a year-for-year basis. Completion of a Master's Degree in a relevant field from an accredited college or university may be substituted for one year of the required two (2) years of experience include the responsibility for the development, implementation, and maintenance of major communications or computer systems.

Physical requirement:
The following is a general statement for the classification. Individual positions may have additional or different physical/environmental elements.

In an office environment, possess ability to:

• Operate, access, enter, and retrieve data using standard office equipment, including but not limited to a computer or tablet;
• Read printed materials and a computer screen;
• Communicate in person and over the telephone;
• Lift, carry, push, and pull materials and objects up to 25 pounds, or heavier weights, in all cases with the use of proper equipment;
• Move between/within work areas, including but not limited to sitting, walking, and standing on various surfaces, turning, bending, grasping, and making repetitive hand movements;
• Be exposed to moderate noise levels and controlled temperature conditions;
• Maintain professional demeanor during interactions with staff, customers, and the public.

Other Qualifications

The ideal candidate will possess the following competencies, as demonstrated in past and current employment history.

JOB EXPERTISE - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations.

CONSTRUCTIVE ENERGIES - A demonstration of energy and drive that comes from within, and a willingness to approach all aspects of work with a generally positive attitude. The inclination to independently take appropriate action rather than waiting to be told what to do. Examples of Constructive Energies include but are not limited to: enthusiasm; honesty; integrity; empathy; dedication; reliability; proactive approach to work; respectful demeanor; confidence; ethical behavior; willingness to help others.

COMMUNICATION SKILLS - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills and displays openness to other people's ideas and thoughts.

COMPUTER SKILLS - Experienced with common business computer applications including but not limited to: MS Outlook, MS Word, MS PowerPoint, MS Access, and MS Excel.

TEAMWORK & INTERPERSONAL SKILLS - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.

ANALYTICAL THINKING - Approaching a problem or situation by using a logical, systematic, sequential approach.

COACHING - Provides guidance, opportunities and motivation to develop and strengthen knowledge, skills, and competencies to improve employee’s capabilities.

DECISION MAKING - Identifies and understands issues, problems, and opportunities; uses effective approaches for choosing a course of action or developing appropriate solutions.

FISCAL MANAGEMENT - Understands the relationship of the budget and resources to the strategic plan; complies with administrative controls over funds, contracts, and procurements.

INITIATIVE - Exhibits resourceful behaviors toward meeting job objectives; anticipates problems, is proactive, and avoids difficulties by planning ahead; displays willingness to assume extra responsibility and challenges; pursues continuing education opportunities that promotes job performance.

LEADERSHIP - Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment, allowing others to learn from mistakes; provides motivational supports and direction.

PLANNING - Acts to align own unit's goals with the strategic direction of the organization; Defines tasks and milestones to achieve objectives, while ensuring the optimal use of resources to meet those objectives.

PROBLEM SOLVING - Approaches a situation or problem by defining the problem or issue; determines the significance of problem(s); collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.

PROJECT MANAGEMENT - Ensures support for projects and implements agency goals and strategic objectives.

SUPERVISION - Sets effective long and short-term goals based on a good understanding of management practices; establishes realistic priorities within available resources; provides motivational support; empowers others; assigns decision-making and work functions to others in an appropriate manner to maximize organizational and individual effectiveness.

TECHNOLOGY USE/MANAGEMENT - Uses efficient and cost-effective approaches to integrate technology into the workplace and improve program effectiveness.

Selection Process:
The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job specific questions. You must answer all questions to be considered, or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews.

If selected, the Conditional Offer of Employment may be contingent upon you providing proof of a valid State of California driver’s license, and an assessment of your California DMV Employer Pull Notice (EPN) as per the DMV Release of Driver Record Information form. Failure to pass the DMV Pull Notice assessment will deem you ineligible for employment.

If you have questions about the duties of these positions, the selection or hiring processes, please contact Jasmine Medrano at jasmine.medrano@sanjoseca.gov.

Additional Information:

Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application.

You must answer all job-specific questions to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applicants are expected to write their own essays/responses. Please be advised that use of AI content in your responses may result in your removal from the hiring process.

Please note that applications are currently not accepted through CalOpps or any other third party job board application system.

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application.

The City of San Jose offers a wide range of core health benefits including Medical, Dental, Vision, Employee Assistance Program, Life Insurance, Disability, and Savings Plans. Please visit the City's benefits pagefor detailed information on coverage, cost, and dependent coverage.

For information on the City’s Retirement Plan(pension for full-time employees), please visit the Office of Retirement Services website. You will be able to view information based on different Sworn/Federated job classification.

In additional to the benefits above, there is an additional perks siteto explore further benefits of working for the City of San Jose like paid leave, educational reimbursements, and holiday pay are specific to the job classification and union membership.

Closing Date/Time: 3/11/2025 11:59 PM Pacific

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• City of San Jose

• 408-535-1285

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