Nursing Program Manager

The Position

The Board of Supervisors have authorized the following future salary increases:

4% on July 1, 2025

***REANNOUNCEMENT***

Bargaining Unit: Local 21 - Supervisory Management

Why Join Contra Costa Health?
The Contra Costa County Health Services Department is offering an excellent career opportunity to qualified individuals interested in the Nursing Program Manager (NPM) classification. There is currently one (1) vacant position assigned to the West County Main Detention Facility, located in Richmond, CA. This is a new management position for the West County Reentry, Housing, and Treatment program (WRTH), located at West County Detention Facility.

Health Services offers a complete array of patient-centered health care services delivered to the people of Contra Costa. It is important to serve the health care needs of all county residents. For more than a century, Contra Costa has been providing quality health care services to the entire community and patients know they are receiving excellent medical care.

The NPM will oversee nursing and ancillary staff working at the West County Reentry Housing, and Treatment Program (WRTH) detention facility in collaboration with the Sheriff Department. The WRTH serves as a facility for arrested individuals. The NPM will assess the nursing workflow and implement necessary changes to improve healthcare for these individuals. Nursing staff are assigned to provide healthcare services in the Detention areas. The incumbent will also perform staff evaluations and oversee staffing. The NPM will work with the hiring team to interview and hire new staff and work closely with both the West County Detention NPM, and the Martinez Detention NPM and will supervise Lead and Charge Nurses and respond to code 3 medical calls.

The incumbent plans, implements, coordinates, and evaluates the education and professional development needs of the nursing and ancillary staff assigned to WRTH. The incumbent is responsible for designing and implementing policies to achieve and maintain goals that ensure the delivery of safe quality care and service. Other responsibilities include being an integral part of the departments ongoing Continuous Quality Improvement (CQI) Programs along with the department’s educational plan. It is also recommended that the position includes a two week On-Call period. The incumbent will report to the Director of Detention Nursing.
We are looking for someone who:

• Has effective listening, verbal, and written communication skills
• Has excellent interpersonal skills and can interact with others to accomplish a set outcome and goal
• Applies critical thinking to prioritize and re-prioritize workload to meet the needs of the department
• Is knowledgeable of principles and practices of management, nursing standards, health services, and Detention policies and standards

What you will typically be responsible for:

• Reviewing and creating policies and standards for Nursing and Ancillary Services consistent with the Detention Department’s philosophy and mission
• Working with various departments on regulatory requirements and improvement processes
• Supervising, interviewing, hiring, and evaluating staff
• Ensuring daily departmental staffing needs are met
• Collaborating with Co-NPM and Director to develop and oversee an education and continuous improvement plan
• Working closely with Infection Control Manager on placements for incarcerated individuals’ in modules
• Resolving SERS

A few reasons you might love this job:

• You will have an opportunity to participate in and lead various improvement projects within the Detention facilities, health services, and the community
• Contra Costa Health Services offers and presents multiple opportunities to grow professionally
• Personal satisfaction from serving the community and mentoring and coaching others
• You will be part of the team to create optimal health for ALL
• Great retirement plan and health benefits

A few challenges you might face in this job:

• You will need to reprioritize assignments to meet the latest needs of the department
• You will be challenged with implementing changes in the department
• You will need to adapt and adjust as the organization continually seeks to improve process, practices, and outcomes

Competencies Required:

• Decision making: Choosing optimal courses of action in a timely manner
• Handling and resolving conflict: Managing interpersonally strained situations
• Thinking & Acting Systematically: Formulating objectives, priorities, and implementing plans consistent with the short term and long-term interests of the department
• Managing Performance: Ensuring superior individual and group performance
• Strategic Thinking & Perspective: Evaluating immediate actions in context of achieving long range objectives

To read the complete job description, please visit the website: www.cccounty.us/hr

The eligible list established from this recruitment may remain in effect for six (6) months.

Minimum Qualifications

License and Certification Required: Candidates must possess and maintain throughout the duration of employment: a current, valid and unrestricted Registered Nurse license issued by the California Board of Registered Nursing; AND a valid Basic Life Support (BLS) certification issued by the American Heart Association or CPR certification issued by the American Red Cross (Healthcare Provider).

Education: Possession of a bachelor’s degree in nursing, hospital or health care administration, or a closely related field, from an accredited college or university. For Professional Development assignments, a bachelor’s degree in Education may be substituted for the BSN.

Experience: Four (4) years of full-time experience, or its equivalent, as a Registered Nurse in an acute care hospital, community mental health system, or correctional medical setting, two (2) years of which must have been as a Charge Nurse or in a similar supervisory capacity. One (1) year of the required experience must have been in the specialty area of the assigned program.

ADDITIONAL REQUIREMENTS:

Specific qualifications are required beyond those specified above for an assignment in Detention Services: Possession of a Certified Correctional Health Professional (CCHP) credential issued by the National Commission on Correctional Health Care

Employees may also be required to complete additional unit-specific training and certifications during the first year of employment. All certifications must be maintained throughout the duration of employment.

Desirable Qualifications:

• Recent nursing leadership or supervisory position in a correctional/Detention facility
• Experience working with grants
• Experience working with behavioral health and high security inmates
• Experience working with community- based organizations
• Understands ADA accommodations as it applies to a detention setting

Selection Process

1. Application Filing and Evaluation: All applicants will be required to complete a supplemental questionnaire at the time of application. Applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process.

2. Training and Experience Questionnaire: Candidates will be required to complete a training and experience questionnaire at the time of filing. The responses to the training and experience questions on the supplemental questionnaire will be used to evaluate candidates r elevant education, training and/or experience as it relates to this classification. (Weighted 100%)

The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices.

For recruitment questions, please contact Carol Berger at carol.berger@cchealth.org. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1-855-524-5627.

CONVICTION HISTORY
After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment.

DISASTER SERVICE WORKER
All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

EQUAL EMPLOYMENT OPPORTUNITY
It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.

To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits

Closing Date/Time: 3/16/2025 12:00 AM Pacific

• 

• Contra Costa County Human Resources Department

• 925-655-2100

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