Administrative Supervisor

Minimum Qualifications
Education and/or Equivalent Experience:

• Graduation with a Bachelor’s degree from an accredited four (4) year college or university with major coursework in Business, Public Administration or in a field related to the job, plus four (4) years of professional experience in staff support functions such as personnel, purchasing, or finance,(2) two years of which were in a lead or supervisory capacity.
• Master’s Degree may substitute for required experience up to a maximum of two (2) years.
• Experience or education may substitute up to the maximum of four (4) years.

Licenses or Certifications:

• None.

Notes to Applicants

This position will supervise the Digital Evidence Management Unit ( DEMU ) consisting of seven civilian Police Digital Audio-Video Specialists with occasional help from temporary civilian and light-duty sworn staff as needed during periods of above average demand. The DEMU is responsible for compiling digital evidence consisting of body-worn camera video, in-car camera video, surveillance video, photographs, and scanned documents generated by detectives, patrol officers, and members of the public. The DEMU is also responsible for sending the digital evidence to members of the public who have submitted official public information requests and other criminal justice organizations like prosecutors and partner law enforcement agencies. The DEMU supervisor will assist with this process and have responsibility for:

• Overseeing the storage of digital media
• Responding to public information requests and agency-to-agency requests as well as overseeing the redaction of records as required by law
• Ensuring compliance with state law, city ordinance, and department policy regarding fulfillment of public information requests and record retention schedules
• Prioritizing work products of individual staff and the unit as a whole
• Deploying management directives and meeting performance targets for the unit
• Reviewing business processes, developing process improvements, and implementing them
• Troubleshooting technological and procedural errors
• Training new staff and performing the full range of supervisory duties (e.g., scheduling, coaching, etc.)
• Reviewing images, videos, and written descriptions of criminal activities, which may be graphic and/or disturbing in nature

City of Austin Application:

A complete and detailed City of Austin employment application is required to help us better evaluate your qualifications. For each position, please describe your specific experience as it relates to the minimum and preferred qualifications. Please be thorough in completing the employment application and list all experience and education that is relevant to this position. Starting salary will be based on overall relevant experience and education. Application must include job titles, job duties performed, full or part time status. Your work history should include the duties you performed, any supervisory or lead responsibilities, and any equipment or computer software used.

CBI :

Must pass a Criminal Justice Information Systems ( CJIS ) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions. Please Click here to find more information.

Secondary Employment:

All Austin Police employees are prohibited from accepting or engaging in any secondary employment that might conflict or interfere with an employee’s duty and responsibility to the Department.

• APD must review all secondary employment.
• Employees are required to submit a Secondary Employment Application for review and approval upon being hired with APD , as well as current APD employees considering Secondary employment.

Benefits:

Working with the Austin Police Department provides a number of health and welfare benefits, such as medical, paid leave time, retirement plan, training opportunities and more. Please click here to find more information.

To learn more about working with the City of Austin, click here to watch a short video!


Travel:
If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.

EEO /AA statement:

The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

Pay Range
$26.61 - $31.87

Hours
Monday to Friday from 8:30 a.m. to 5:00 p.m., some remote work
Job Close Date 03/07/2025 Type of Posting External Department Police Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 1520 Rutherford Ln., Austin, TX 78754 Preferred Qualifications Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
Coordinates and ensures adherence to quality standards, deadlines and proper procedures of work performed by office, administrative, or customer service employees. Provides employees with guidance in handling difficult or complex problems and in resolving escalated complaints or disputes. Interprets and communicates work procedures and policies and procedures to staff and assures compliance. Responds to and resolves sensitive inquiries and complaints, and issues from both internal and external sources. Interprets policies and procedures and recommends appropriate courses of action. Acts in a liaison capacity with other departments, divisions, and organizations. Prepares and presents comprehensive and detailed reports by compiling, reviewing, and analyzing data; provides written and/or oral reports. Works on multiple/diverse complex issues requiring advanced knowledge and experience. Develops and monitors budget. Monitors projects performance and timelines.

Responsibilities- Supervision and/or Leadership Exercised:

• Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal

Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of the daily operations of the area supported.
• Knowledge of supervisory and managerial techniques and principles.
• Knowledge of city practice, policy and procedures.
• Knowledge of applicable processes, techniques and methods.
• Knowledge of fiscal planning and budget preparation.
• Skill in oral and written communication.
• Skill in handling multiple tasks and prioritizing.
• Skill in using computers and related software applications.
• Skill in data analysis and problem solving.
• Skill in planning and organizing.
• Ability to work with frequent interruptions and changing priorities.
• Ability to establish and maintain good working relationships with city employees and the public.
• Ability to conduct research, identifying and analyzing trends, including root cause analysis.

Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

Supplemental Questions

Required fields are indicated with an asterisk (*).
* This Administrative Supervisor positions requires graduation with a Bachelor’s degree from an accredited four (4) year college or university with major coursework in Business, Public Administration or in a field related to the job, plus four (4) years of professional experience in staff support functions such as personnel, purchasing, or finance, (2) two years of which were in a lead or supervisory capacity. A Master’s Degree may substitute for required experience up to a maximum of two (2) years. Experience or education may substitute up to the maximum of four (4) years. Do you meet the Minimum Qualifications of this position?

• Yes
• No

* This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Justice Information System (CJIS) to be hired.

• I acknowledge and understand this position requires a Criminal Justice Information System (CJIS-Criminal Background Investigation).

* All applicants applying for this job posting should submit a complete application; resumes submitted should mirror the completed application. Starting salary for the top candidate (s) will only be based on overall relevant experience from your employment application, not the resume or cover letter. Your application will be considered incomplete if your application and resume do not mirror and if your application states “see resume”. Do you understand these statements?

• Yes
• No

* The Digital Evidence Management Unit team members currently work two days in the office and two days remotely. How would you develop employee engagement and team cohesion in a hybrid work environment?
(Open Ended Question)
* The Digital Evidence Management Team unit has a wide range of career experience from members who have recently entered the professional workforce to members who have successfully retired from their first career. Please describe how you would approach employee development for the team and any specific actions or strategies you would employ.
(Open Ended Question)
* Please describe any formal or informal efforts you have undertaken in the last five years to develop your leadership skills and abilities. Formal efforts are classes, seminars, webinars, academies, and similar activities that would result in some form of documentation of successful completion by a third party (e.g., certificates of completion, transcripts, emails from course provider, etc.). Please indicate which parts of your answer would be considered formal efforts and be prepared to show documentation of these formal efforts if selected to interview for this position.
(Open Ended Question)


Optional & Required Documents

Required Documents Cover Letter Resume Optional Documents

• 

• City of Austin

Show more