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Job Description
Announcement Number: 50508 Open to all qualified persons. Posted 02/18/2025 Close Date: 02/25/2025 Recruiter:
JON TERRAZAS
Phone: (775)684-0116
Email: j.terrazas@admin.nv.gov Applications accepted for another 4 Days 1 Hrs 28 Mins
The Position
Information Technology (IT) Technicians install, configure, monitor, and maintain networks and monitor and maintain help desk user support or mainframe and server operations.
Incumbents possess a degree of knowledge and proficiency sufficient to perform advanced-level work and may provide work direction and training to others.
The Office of the Chief Information Officer (OCIO) is looking for an IT Technician 6. This position is within the Client Services Unit located in Carson City. The ideal incumbent will have demonstrable technical abilities with Windows OS and providing excellent customer service. The position's primary responsibilities include installing, configuring, deploying, monitoring, troubleshooting, and maintaining computers, mobile devices, peripherals, servicing video conference and Wi-Fi devices throughout the State of Nevada. This position will be responsible for handling the configuration and deployment of all Mobile Data Terminals and peripherals for the Department of Public Safety. This position provides end user support and may deal with stakeholders so communicating clearly and effectively while providing customer support in a timely, professional manner is essential. Travel is likely required when remote control tools or phone calls cannot solve the problem. ***THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE***
To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/
To Qualify:
In order to be qualified, you must meet the following requirements:
Education and Experience (Minimum Qualifications) Graduation from high school or equivalent education and three years of IT work experience in the installation, maintenance, and repair of network workstation hardware and software; OR one year of experience as an IT Technician V in Nevada State service; OR an equivalent combination of education and experience. Special Requirements This position is subject to call-out or call-back. Statewide travel is required. Working evenings, weekends and/or holidays is required. A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. Requires a valid driver's license or evidence of equivalent mobility at the time of appointment and for continuing employment. Additional Position Criteria This position requires certification in NCJIS/NCIC within 6 months of employment and recertification every 2 years for continued employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process.
The following additional questions are part of this Recruitment
1) Describe your experience in troubleshooting, repairing, upgrading, configuring, and installing computer software and hardware in an Enterprise environment.
2) Please briefly describe your experience assisting staff in off-site locations using remote control software. Include the software used and where you obtained this experience.
3) Please briefly describe any experience you have troubleshooting and configuring video conference Include where you obtained this experience and describe the type of equipment used.
4) Please briefly describe any experience you have troubleshooting and configuring network equipment. Include where you obtained this experience and describe the type of equipment used.
INFORMATIONAL LINKS For more information about state employment, visit the following:
Division of Human Resource Management: http://hr.nv.gov
Public Employees Retirement System: http://www.nvpers.org
Public Employees Benefits Program: https://pebp.nv.gov/
More Benefits Information: http://nvjobs.nv.gov/Applicants/EB
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Email Direct Inquiries or Correspondence to: Division of Human Resource Management
Northern Nevada
515 East Musser Street,
First Floor
Carson City, Nevada 89701-4204
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ABOUT THE COMPANY
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STATE OF NEVADA
Show moreThe presence of Nevada's earliest inhabitants, beginning about 12,400 years ago, is marked by many petroglyphs and archaeological sites. Baskets, decoys, and ingenious traps are evidence of the resourcefulness of these early people in a harsh and arid environment.
European explorers traveled through Nevada in the early 19th century, but it was not until 1851 that the first settlements were established. An Act of Congress created the Territory of Nevada on March 2, 1861. James W. Nye of New York was appointed Nevada's first Territorial Governor by President Abraham Lincoln later that year. On October 31, 1864, President Lincoln proclaimed Nevada's admission to the Union as the 36th state. The State's first elected Governor, Henry Blasdel, took office on December 5, 1864.
Today, Nevada is the nation's seventh largest state in land area. Several hundred mountain ranges cross its landscape, many with elevations over 10,000 feet. In contrast, the State's lowest point (along the Colorado River) is only 470 feet above sea level. From majestic mountains to desert valleys, nature has endowed Nevada with diverse and unique ecosystems.
The Nevada Legislature has honored the State's natural resources and cultural heritage with a variety of State designations described below.
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