INFORMATION TECHNOLOGY SPECIALIST II (DATA & ANALYTICS)

Position/Program Information

The application filing period will begin on February 14, 2025, at 8:00 a.m. (PT) - Continuous.

We will continue accepting applications until we determine it is no longer necessary. We may close the application filing window without prior notice.

EXAM NUMBER

Y2570G

TYPE OF RECRUITMENT

Open Competitive Job Opportunity (OC)

No withhold will be allowed. Required experience/education must be fully met at the time of filing and clearly indicated on the application.

ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES:

The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of twenty-five (25) health centers and four (4) acute hospitals - and expanded network of community partner clinics - DHS annually provides direct care for over 600,000 unique patients, employs over 23,000 staff, and has an annual budget of over $6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov .

Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings to supportive housing.

MISSION:
“To advance the health of our patients and our communities by providing extraordinary care”.

DEFINITION:

Under managerial review, acts as a consultant, technical expert, system architect, or senior

project manager in a large departmental Information Technology organization or may manage a very large and complex database environment.

Essential Job Functions

Develops intricate data models for business intelligence solutions, including entity-relationship diagrams (ERDs), data flow diagrams, and other visual tools to illustrate data structures.

Performs general administrative functions for direct reports including timecards, performance evaluations, and training on root-cause analyses, data and database management, agile software development processes and tool usage.

Manages business stakeholders to secure strong engagement and ensures that the delivery of the project aligns with longer-term strategic product roadmaps.

Translates high-level business requirements into data models and appropriate metadata, test data, and data quality standards. Defines and manages standards, guidelines, and processes to ensure data quality.

Requirements

SPECIALTY REQUIREMENTS:
Two (2) years of experience, within the last three (3) years, at the level of Los Angeles County's class of Information Technology Specialist I or equivalent. The required experience must include the following technologies and practices:

• Managing enterprise-level data projects in a Data and Analytics group
• Experience coding, troubleshooting, and optimizing complex Transact-SQL(T-SQL) code
• Managing complex and mission critical data projects such as enterprise-level Data Analytics Key Performance Indicator (KPI) dashboard reports, and enterprise-level Data Governance standardization of data elements leveraging data stewards and cross-functional stakeholders.
• Creating dashboards reports using data visualization tools such as Tableau and Business Objects
• Experience integrating and modeling data

Experience at the level of the Los Angeles County class of Information Technology Specialist I is defined as experience acting as a consultant, technical expert, systems architect, or a project manager in a departmental Information Technology or Data & Analytics organization.

Enterprise-level refers to data projects (involving solutions, strategies, or systems) designed to meet the complex needs of large organizations, often focusing on scalability and integration across multiple departments.

For this examination, a large organization refers to an entity with a workforce of 3,000 or more employees, a complex operational structure, and multiple departments or facilities, serving a broad geographic area and managing a wide range of services to meet the needs of a large population.

PHYSICAL CLASS 2-Light:

This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.

LICENSE:

A valid California Class “C” Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

DESIRABLE QUALIFICATIONS:

Additional credit will be given to applicants who possess the following:

• Bachelor's degree* or higher in Computer Science, Information Technology/Systems, Analytics, or Quantitative Field.
• Experience extracting data from the technology/software programs listed for use in automating reports and building data models:
  • Oracle Health/Cerner Milennium
  • Oracle Healthelntent
  • OCI Autonomous Database
  • Data lake solutions
• Experience using iterative agile methodology to deliver data products, and JIRA software to document progress on tasks
• Experience using programming concepts such as encapsulation, abstraction, and inheritance

SPECIAL REQUIREMENT INFORMATION:
*In order to receive additional credit for degree you must include a legible copy of your official degree, official transcripts (which shows proof of degree awarded), or official letter, from the accredited institution which shows the area of specialization at the time of filing or within seven (7) calendar days from the date of filing application.Applications received without evidence of the required degree will not be accepted as meeting the stated requirements. OFFICIAL TRANSCRIPT(S) MUST SHOW PROOF OF DEGREE AWARDED OR IF TRANSCIPT(S) DOES NOT SHOW DEGREE AWARDED BOTH TRANSCRIPT(S) AND DEGREE SHOULD BE SUBMITTED.

At the time of appointment, the successful candidate must be prepared to provide an original "official" transcript from the college or university to verify the required degree(s).

NOTE: If you are unable to attach required documents during application submission, you may email them to the exam analyst at kshelvy@dhs.lacounty.gov within 7 calendar days of filing online. Please include your name, the exam number and exam title in the subject line of the email.

To receive credit for your education, include a copy of your official diploma, official transcript, or certificate from an accredited institution as directed on the job posting. The document should be in English; if it is in a foreign language, it must be translated and evaluated for equivalency to U.S. standards. For more information on our standards for educational documents, please visit https://file.lacounty.gov/SDSInter/dhr/070812_PPG123.pdf and https://file.lacounty.gov/SDSInter/dhr/205105_PPG_123_ACE_Resource_Guide.pdf

We do not accept password-protected documents. Ensure documents are unlocked before attaching to your application or sending a copy to the exam analyst.

Are you a veteran? If so, you may be eligible for veteran’s credit, which is an additional 10% of the total points added to a passing score. For more information about veteran’s credit, please visit the following link: https://www.opm.gov/policy-data-oversight/veterans-services/vet-guide-for-hr-professionals/

Additional Information

EXAMINATION CONTENT:
This examination will consist of an evaluation of experience and desirable qualifications based upon application information and supplemental questionnaire weighted 100%.

Applicants must achieve a passing score of 70% or higher on the examination to be added onto the list of eligible candidates.

ELIGIBILITY INFORMATION:
Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly.

The names of candidates receiving a passing score in the examination will be added to the eligible register and will appear in the order of their score group for a period of twelve (12) months following the date of promulgation.

No person may compete in this examination more than once every twelve (12) months.

SPECIAL INFORMATION
The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Qualified applicants with arrest or conviction records will be considered for employment in accordance with County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952).

VACANCY INFORMATION:
The list of successful candidates created from this exam will be used to fill vacancies throughout the Department of Health Services (DHS) as they occur.

AVAILABLE SHIFT:
Appointees may be required to work any shift, including evenings, nights, weekends, and holidays.

APPLICATION AND FILING INFORMATION:

Applications must be submitted online only.

Apply online by clicking on the "Apply" green button at the top right of this posting. You can also track the status of your application using this web site.

Plan to submit your online application well in advance as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address.

Many important notifications including final results notices will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add kshelvy@dhs.lacounty.gov , as well as noreply@governmentjobs.com , and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail.

Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County.

Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices.

It is your responsibility to take the above steps to view correspondence. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or re-scheduling of a test component.

Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the exam requirements as listed on this job posting. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected.

Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and requirements serving as your description of duties will not be sufficient to demonstrate that you meet the exam requirements. Comments such as “See Resume” or referencing other unsolicited materials/documents will not be considered a response. Doing so may result in an incomplete application, and you may be disqualified.

SOCIAL SECURITY NUMBER:
Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.

COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES:

For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Please refer to their website for updated information https://lacountylibrary.org/library-locator .

NO SHARING OF USER ID, E-MAIL, AND PASSWORD:
All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record.

Anti-Racism, Diversity, and Inclusion (ARDI):

The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Health Services is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.

DEPARTMENT CONTACT:

Kendrea Shelvy, Exam Analyst
kshelvy@dhs.lacounty.gov

(213) 288-7000

CALIFORNIA RELAY SERVICES PHONE:

(800) 735-2922

TELETYPE PHONE:

(800) 899-4099

ADA COORDINATOR PHONE:

(323) 914-7111

For detailed information, please click here

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• Los Angeles County

• (800) 970-5478

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