MULTI-SERVICE CENTER COORDINATOR (PUBLIC HEALTH PROFESSIONAL III)

DESCRIPTION

The City of Long Beach Health and Human Services Department, Human Services Bureau has an opening for a Public Health Professional III. Reporting to the Site Based Homeless Programs Officer, this position will serve as the Multi-Service Center (MSC) Coordinator, overseeing and supervising staff supporting programmatic operations.

EXAMPLES OF DUTIES

• Coordinates with City partners, community members, businesses, and service providers to provide program information and build partnerships.
  
• Coordinates with service providers co-located at the MSC to ensure operational and service needs are being met.
  
• Responds to public and City departmental inquiries, requests and complaints regarding impacts of homelessness.
  
• Conducts process development studies and makes recommendations to streamline processes and enhance efficiency and efficacy.
  
• Prepares program reports, evaluations, administrative materials, and correspondence.
  
• Supports the operation of additional resources and services located on the Multi-Service Center such as Homeless Court.
  
• Oversees quality assurance for the services provided at the Multi-­Service Center and ensures high quality and effective services for the over 30,000 annual visits to the MSC.
  
• Assists and supports crisis response and triage efforts.
  
• Coordinates safety operations and completion of safety-related requests for Multi-Service Center facility.
  
• Oversees all facility maintenance and repair needs such as scheduled maintenance and large-scale construction projects.
  
• Supervises the duties of Assistant Multi-Service Center Coordinators.
  
• Performs other related duties as required.
  

REQUIREMENTS TO FILE

EDUCATION:

• Graduation from an accredited college or university with a Bachelor's Degree in Social Work, Public Health, Public Policy, Public Administration, or a closely related field. (*proof required)
  • Candidates may substitute experience offering specific and substantial preparation for the duties of the position for the required education on a year-for-year basis.

EXPERIENCE:

• A minimum of one (1) year of full-time professional experience supporting social service activities in a public health program.

DESIRABLE QUALIFICATIONS

• Master's Degree in Social Work, Public Health, Public Policy, Public Administration, or a closely related field.
• Professional experience supporting homeless services programs.

SUCCESSFUL CANDIDATE WILL DEMONSTRATE:

• Ability to work effectively with a wide variety of people and populations by consistently exercising tact, good judgment, and a proactive, problem-solving focused style.
• Excellent interpersonal, written, and verbal communication skills.
• Ability to deescalate and resolve conflict effectively.
• Ability to work independently with general supervision and exercise sound judgment.
• Ability to work within deadlines, manage multiple assignments, and set appropriate priorities.
• Proficiency in the use of computers, including email, internet, and office productivity software (e.g. Microsoft Word, Excel, and PowerPoint).

SELECTION PROCEDURE

This recruitment will close at 11:59 PM PST, on Thursday, February 27, 2025. To be considered, applicants must submit a resume, cover letter, proof of education (if qualifying with a degree), in PDF format. Applications will be reviewed for depth and breadth of experience, and for level and relatedness of education. The most qualified candidates will be invited to participate in further selection procedures. The selected candidate may be required to go through a background check and a physical examination prior to appointment. Applicants who do not meet the minimum requirements, including submission of all required attachments, will not be considered. For questions regarding this recruitment, please call (562)570-7165.

The City of Long Beach is an Equal Opportunity Employer. We value and encourage diversity in our workforce. The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our work force reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender.

The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act .

The City of Long Beach is committed to maintaining fairness and transparency in our hiring practices. We believe in providing equal opportunities to all applicants and ensuring that every applicant is evaluated based on their qualifications and merit. If you believe that you have been unjustly disqualified based on minimum qualifications for an unclassified job opportunity, you have the right to appeal the decision. Find out more about the Unclassified
Applicant Appeal Process by visiting the Applicant Appeal Process (longbeach.gov).

The City of Long Beach intends to provide reasonable accommodations in accordance with the Americans with Disabilities Act of 1990. If a special accommodation is desired, or if you would like to request this information in an alternative format, please call (562) 570-7165.

For technical support with your governmentjobs.com application, please contact (855) 524-5627.

Employee Benefits

The City of Long Beach offers its employees opportunities to grow personally and professionally.As a permanent employee, you are eligible to receive fringe benefits that include:
•Medical and Dental Insurance
•Life Insurance
•Retirement Plan (P.E.R.S.)
•Paid Vacation, Personal Holidays and Sick Leave
• Deferred Compensation
•Credit Union Membership
•Free Bus Transportation (Long Beach Transit)
•Flexible Spending Accounts
•Free Employee Parking
• Paid ParentalLeave*
*Paid Parental Leave - after six (6) months of City employment; up to 30 calendar days (160 hours/192 hours for sworn platoon) of PPL, taken in full-day increments, in connection with the birth, adoption, or foster placement of a child, up to the age of seventeen (17).

Closing Date/Time: 2/27/2025 11:59 PM Pacific

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• City of Long Beach

• 5625707057

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