Airport Airside Operations Supervisor

City of Austin, TX
Austin, Texas United States  View Map
Posted: Feb 14, 2025
  • Full Time
  • Aviation or Harbor
  • Clerical and Administrative Support
  • Job Description

    Minimum Qualifications
    Education and/or Equivalent Experience:
    • Graduation with a Bachelor’s degree from an accredited college or university in Aviation Management, Airway Science, Public Administration, Business Administration, or a related field, plus three (3) years of airport operations work experience, including one (1) year of experience in a leadership or supervisory capacity.
    • One (1) year of directly related professional experience may substitute for one (1) year of the required education up to four (4) years.


    Licenses or Certifications:
    • Valid Texas Class “C” Driver License.
    • Must be able to pass a criminal background check and obtain and maintain Federally-mandated security clearances required to work at an airport.


    Notes to Applicants

    POSITION OVERVIEW :
    Duties: Provide day-to-day supervision and direction to a team of operational staff, who are responsible for providing a safe and secure environment for the traveling public, City of Austin employees, and neighboring communities of Austin-Bergstrom International Airport, by recognizing and responding to violations of local, state, and federal laws and ordinances.

    Ensure compliance with Part 139 through coordination and monitoring of all Airside functions to ensure work is performed in a consistent manner with airport policies and procedures, regulations, and in accordance with airport standards.

    Coordinate daily Airside activities with the Airport Airside Operations Manager overseeing all shift activities. Coordinate IROP activities with the Airport Duty Manager.

    Attributes:
    - Ability to apply knowledge, interpret regulations and explain best practices, demonstrate procedures to others in the field or as an instructor in the classroom
    - Ability to multi task and make sound decisions quickly under extreme pressure without supervision
    - Skill and ability to apply leadership techniques and principles
    - Skill in using computers, Microsoft Office and specialized software

    ASSESSMENT :
    A skills assessment will be required for this position.

    ON- CALL / CALL BACK RESPONSIBILITIES
    Position may require on-call or call back responsibilities.

    DRIVING REQUIREMENTS :
    This position requires a Valid Texas Class “C” Driver’s License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite . To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months.

    APPLICATION INFORMATION :
    • A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position.
    • Please list your complete employment history (to include all job duties responsibilities and employment dates) on your online application.
    • The application is an official document; incomplete applications will not be considered (e.g., “see resume” or “see Linked In Profile”).
    • Resumes will not be used to qualify for the position and will not be used to recommend salary.
    • Supplemental information or changes to your application will not be accepted after the job posting closes.
    • The responses to the supplemental questions inquiring about experience should be reflected on your application.


    VETERAN :
    Veteran candidates will be required to provide a copy of their DD214 at the time of interview.

    ESSENTIAL PERSONNEL :
    This position is categorized as an Essential Personnel. Essential personnel are required to come to work during emergencies or bad weather at the airport if they are scheduled to work and in some cases when they are not scheduled.

    CRIMINAL HISTORY BACKGROUND CHECK :
    Top candidate will be subject to a minimum 10 year criminal background check and security threat assessment.

    GOOD STANDING - DEPARTMENT / DIVISION POSTINGS :
    Employees, in Good Standing, who are candidates within the department/division that the position resides in and who meet the minimum and preferred qualifications (if any) of the position will be included in the initial interview. Department/division employee must remain in Good Standing through the Top Candidate Selection phase at which time the Good Standing status will be re-verified.

    LANGUAGE :
    Must have the ability to read, write, and fluently speak in English.

    WORK HOURS :
    Shift may change according to departmental needs. Work hours may include after hours, holidays, and weekend work.

    SHIFT INCENTIVE :
    Shift work includes shift differential incentive for evening and night shifts and weekends.

    OVERTIME :
    Overtime may be required with or without notice.

    DEPARTMENT MAY CLOSE THE JOB POSTING AT ANY TIME AFTER 7 DAYS .
    Pay Range
    $33.49 - $42.71

    Hours
    Sun-Wed: 6:00 am-4:00 pm

    Sun-Wed: 1:00 pm-11:00 pm

    Wed-Sat: 6:00 am-4:00 pm

    Wed-Sat: 1:00 pm-11:00 pm

    Hours may change depending on departmental needs.
    Work hours may include after-hours, holidays, and weekend work.
    Job Close Date 03/06/2025 Type of Posting External Department Aviation Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Austin Bergstrom International Airport Preferred Qualifications
    Preferred Experience:
    • Experience working at a medium or large-hub airport.
    • Experience applying Part 139 working in Airside Operations.
    • Experience coordinating daily operations in a high operational tempo airport environment.


    Duties, Functions and Responsibilities
    Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

    Ensures AUS is in compliance with 14 CFR Part 139; applicable 150 Series Advisory Circulars (ACs); the ACM ; and other relevant Federal, State, and Local regulations by continuously monitoring airfield inspection activities. Audits inspection reports to ensure all required inspections are being completed, findings and appropriate corrective actions documented, and follow-up inspections are performed. Supports the Airport Duty Manager in managing, coordinating, and resolving AUS emergencies such as alerts, severe weather, irregular operation, security breaches, and other events affecting airport operations in accordance with the Airport Emergency Plan and National Incident Management System ( NIMS ) methodology; and serves as airport field representative until relieved by supervisory authority. Contributes to planning meetings for airfield activity; and conducts audits of operational activity and airport facilities on and near the AOA to evaluate team performance in maintaining compliance as it pertains to policy, procedures, and regulatory requirements. Identifies and anticipates operational and safety concerns by inspecting airport facilities and operating areas and monitoring radio communications; ensures timely reporting of hazards and provides guidance and suggestions for mitigation; and ensures enforcement of airport safety policies and procedures. Provides recommendations on changes to airport policies and procedures. Reviews distributed Notices to Air Missions (NOTAMs) for accuracy and compliance with AC 150/5200-28 and Federal Aviation Administration ( FAA ) Job Order (JO) 7930.2. Initiates communication with airlines, tenants, and airport personnel to resolve problems pertaining to airside operations and to explain airport policy. Oversees daily resource management activities and review of Airport Operations Database ( AODB ) for accuracy and completeness; serves as a liaison between scheduling activities of an Airport Airside Operations Manager and day-to-day utilization of resources by the Airport Operations team. Supervises the administration of the Ground Support Equipment Registration and Monitoring Program ( GSE RAMP ) by reviewing the inspection program, ensuring inventory of equipment is maintained, and resolving discrepancies. Provides supervision of airfield training programs; is responsible for administering and disseminating training materials. Keeps abreast of all ongoing changes to Federal, State, and Local laws, rules, and regulations related to the position, FAA advisory circulars, Airport Security Program, and Transportation Security Administration ( TSA ) directives; and maintains proficiency by passing regularly scheduled examinations. Operates automated and networked information display systems, video cameras, monitors, and radio and communication systems.

    Responsibilities- Supervision and/or Leadership Exercised:

    Responsible for the full range of supervisory activities including selection, staff scheduling, training, evaluation, counseling, and recommendation for disciplinary actions.
    Knowledge, Skills and Abilities
    Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

    • Knowledge of 14 CFR Part 139 and related regulations to manage and maintain aircraft operations.
    • Knowledge of airport property; other facilities within the airport; and aircraft types, size, seating capacity, evacuation routes, etc. to manage operations and emergency events.
    • Knowledge of airport operations sufficient to be able to direct, manage, and control field operations.
    • Knowledge of NIMS to work with other agencies and departments during all airport emergencies.
    • Knowledge of safety and security practices to coordinate and provide security.
    • Knowledge of the simultaneous use of several radio frequencies sufficient to be able to provide and receive information from airport, FAA , airline, and other personnel.
    • Knowledge of supervisory principles related to municipal project or program activities.
    • Knowledge of reporting concepts, budgeting, purchasing, and preferred business practices.
    • Skill in effective oral and written communications
    • Skill in handling multiple tasks and prioritizing.
    • Skill in handling conflict and uncertain situations.
    • Skill in data analysis and problem solving.
    • Ability to manage public relations and use media to facilitate information to the public.
    • Ability to communicate positively and effectively with elected officials, AUS leadership; managers; Local, State, and Federal agency representatives; contractors; tenants; media representatives; foreign and domestic dignitaries; passengers; and members of the public from widely diverse cultural and socio-economic backgrounds.
    • Ability to work with frequent interruptions and changes in priorities.


    Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA
    City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

    The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

    Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

    Supplemental Questions

    Required fields are indicated with an asterisk (*).
    * The minimum qualifications for the Airport Airside Operations Supervisor are: Graduation with a Bachelor's degree from an accredited college or university in Aviation Management, Airway Science, Public Administration, Business Administration, or a related filed, plus three (3) years of airport operations work experience, including one (1) year of experience in a leadership or supervisory capacity OR One (1) year of directly related professional experience may substitute for one (1) year of the required education up to four (4) years. Do you meet these minimum qualifications:
    • Yes
    • No
    * Please describe your experience with working in a medium or large hub airport.
    (Open Ended Question)
    * Please describe your experience applying Part 139 working in Airside Operations.
    (Open Ended Question)
    * Describe your experience coordinating daily operations in a high operational tempo airport environment.
    (Open Ended Question)
    * This position requires a Valid Texas class C driver license. Do you have a Valid Texas class C driver license or if selected for this position, do you have the ability to acquire a Valid Texas class C driver license within ninety (90) days of employment?
    • Yes
    • No
    * The City of Austin Driver Eligibility Standards require that External New Hires meet the City’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement?
    • Yes
    • No
    * The Transportation Security Administration (TSA-division of the USA Dept. of Homeland Security) requires all employees of the Austin-Bergstrom International Airport to pass a minimum 10-year criminal background investigation and security threat assessment. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Check to be hired.
    • I acknowledge and understand this position requires a 10-year Criminal Background Investigation and security threat assessment
    * Were you referred to this opportunity by a current Aviation employee? If yes, please provide the employee’s full name.
    (Open Ended Question)


    Optional & Required Documents

    Required Documents Optional Documents
  • ABOUT THE COMPANY

    • City of Austin
    • City of Austin

    The City of Austin

    This vibrant and dynamic city tops many lists for business, entertainment, and quality of life. One of the country’s most popular, high-profile “green” and culturally rich cities, Austin was recently selected the number one Best Place to Live in the U.S. (U.S. News & World Report). In 2016, Forbes named Austin the city most likely to prosper over the next decade on their America’s Cities of the Future list, and the City of Austin ranked in the top ten on the Forbes list of America’s Best Employers for 2017. 

    Austin continues to lead with its vision of being the Most Livable City in the Country, emerging as a player on the international scene with such events as SXSW, Austin City Limits, Formula 1, and being home to companies such as Apple, Samsung, Dell, and Ascension Seton Healthcare. From the home of state government and the University of Texas to the Live Music Capital of the World and its growth as a film center, Austin has gained worldwide attention as a hub for education, business, health, and sustainability. 

    The City offers a wide range of events, from music concerts, food festivals, and sports competitions to museum displays, exhibits, and family fun. Austin is also home to a wonderful ballet, world-class museums, one-of-a-kind shopping, and beautiful outdoor spaces. You can just as easily spend your morning paddling the lake as you can strolling through a celebrated history museum. 

    Located at the edge of the Texas Hill Country—rolling terrain of limestone bluffs, springs, rivers, and lakes—Austin’s temperate climate is ideal for year-round jogging, cycling, hiking on the City’s many trails, or swimming at Barton Springs or one of the area’s many other swimming holes. 

    There are a number of excellent golf courses in the area as well as recreational opportunities for rowing, kayaking, canoeing, camping, rock climbing, disc golf, mountain biking, fishing, and more. Austin truly has something to offer for everyone.

    City Government

    The City of Austin is a progressive, full-service municipal organization operating under the Council-Manager form of government. Austin has a 10-1 council system with an at-large Mayor and Council Members that represent ten districts. The Mayor and Council Members may serve in their respective seats for four years with a maximum of two consecutive terms. 

    The City Council appoints the City Manager who is the chief administrative and executive officer of the City. The City Manager is responsible for guiding and directing day-to-day operations, as well as providing strategic research, recommendations, and management leadership to the City Council on the city budget, programs, policies, and services. The City Manager implements the organization’s administrative responsibilities with a strong team of Assistant City Managers and department executives. Supported by a staff of more than 14,000 and a budget of $4.1 billion, the City Manager and staff deliver a broad range of services to the citizens of Austin. 

    The City Council and City Manager of Austin are committed to the mission of delivering the highest quality, cost-effective services. Austin is a beacon of sustainability, social equity, and economic opportunity; where diversity and creativity are celebrated; where community needs and values are recognized; where leadership comes from its community members, and where the necessities of life are affordable and accessible to all.

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