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Job Description
Position/Program Information
EXAM NUMBER
MV8137A-EA
TYPE OF RECRUITMENT
Open Competitive Job Opportunity - Emergency
REPOSTING INFORMATION:
This announcement is a reposting to reopen the filing period.
FIRST DAY OF FILING
Applications will be accepted starting Tuesday, February 11, 2025, at 10:00 A.M. (PT) until Wednesday, February 12, 2025, at 5:00 P.M. (PT)
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The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you.
The Department of Military and Veterans Affairs is seeking qualified candidates to fill emergency Veterans Claims Assistant II vacancies related to the homelessness crisis.
Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment.
Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%.
Those who successfully pass the assessment will be considered for permanent appointment to Veterans Claims Assistant II.
DEFINITION
Provides advice and assistance to veterans and their dependents in securing rights and benefits under Federal, State or local legislation and assists in the preparation of claims for benefits.
CLASSIFICATION STANDARDS
Positions in this class perform the full scope of activities tasks necessary in assisting veterans and/or their wives and dependents and are assigned full responsibility for processing applications and claims. Incumbents must exercise a knowledge of and apply Federal, State and local legislation and regulations relating to veterans. These positions must also have knowledge of the organization and procedures of the Veterans' Administration and the State Department of Veterans' Affairs; terminology used in legislation, regulations and claims presentation; community resources available to veterans and the principal sources of information important in completing veterans' claims.
Essential Job Functions- Interviews homeless veterans and their dependents, advising and assisting them in establishing their rights to and filing claims for benefits, such as pensions, compensation, insurance, rehabilitation, education, hospitalization, medical care, and burial.
- Advises and assists applicants by advising on all (i.e. local, state, and federal) benefits (i.e. compensation, pension, vocational rehabilitation, health care, home loan, burial, etc.); accurately completing prescribed Veterans Administration (VA) forms; electronically submitting all VA claims activities, documents, and supporting evidences; etc. in order to secure all VA benefits for the client.
- Explains applicable laws and regulations by reading and understanding relevant laws and regulations; attending mandated trainings provided by the California Department of Veterans Affairs; applying the rules and regulations; ensuring applicant understands the process, laws, and regulations applicable to the claims process; etc. in order to ensure the applicant obtains all VA benefits the applicant is entitled to by the Department of Veterans Affairs.
- Assists homeless veterans in presenting evidence to prove veterans' disability or preference rating.
- Secures documentary evidence of births, marriages, and divorces of homeless veterans and their dependents.
- Refers homeless veterans, their dependents and survivors to other agencies by escorting clients to the partnering agency; by making house calls; calling/emailing/skyping the partnering agency to provide the referral for services; collaborating with community partners (i.e. local, state, federal and nonprofit) in order to enhance the quality of life and well-being of the homeless veterans and their families.
- Acts as liaison with other governmental or private agencies concerned with the welfare of homeless veterans and their dependents; refers homeless veterans and their dependents to other agencies for information or services.
- Maintains records and prepares reports by accurately inputting data into VetPro; monitoring tickler reports, awards, and denials for accuracy; etc.; reviewing DVS 19, 20, 40, and MC reports; summarizing awards, denials; using a computer and appropriate software in order to receive reimbursement from the State of California in the form of subvention funding.
- Submits appeals for unjust or incorrect decisions on claims by reviewing adverse rating decisions; advising the client on proper course of action/ next steps of appeals process; formulating arguments on behalf of the client; completing the prescribed forms; submitting appeals and additional evidence in a timely manner to the Department of Veterans Affairs in order to ensure the applicant obtains all VA benefits the applicant is entitled to by the Department of Veterans Affairs.
Requirements
MINIMUM REQUIREMENTS- Option I: Two (2) years' experience as a veteran's service officer or equivalent with a governmental agency or with a veteran's organization accredited by the Veteran's Administration.
- Option II: Two (2) years of college and one (1) year's experience in work concerned with veterans counseling in connection with job placement or filing of benefit claims.
- Option III: One (1) year's experience as a Veterans Claims Assistant I .
LICENSE
A valid California Class C Driver's License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.
PHYSICAL CLASS
II - Light. Light physical effort which may include occasional light lifting to a 10-pound limit, and some bending, stooping, or squatting. Considerable walking may be involved.
SPECIAL REQUIREMENT INFORMATION
Please note that ALL information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION.
Additional Information
OUR ASSESSMENT PROCESS
Before the end of your initial work period, the appointing department will evaluate your performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment.
APPLICATION AND FILING INFORMATION
Applications must be filed ONLINE ONLY.
Many important notifications will be sent electronically to the email address provided on the application, so it is important that you provide a valid email address. Please add the following email addresses to the list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail.- hr@mva.lacounty.gov
- info@governmentjobs.com
- noreply@proctoru.com
Plan to submit your online application well in advance of the deadline date/time as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address.
SOCIAL SECURITY NUMBER
Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.
COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES
For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.
ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI)
The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.
Have any questions about anything listed above? Contact us:
Department Contact Name: Suren Sogomonyan
Department Contact Phone: (213) 776-9624
Department Contact Email: hr@mva.lacounty .gov
Teletype Number: (800) 899-4099
Exam Number: MV8137A-EA
For detailed information, please click here
Closing Date/Time: 2/12/2025 5:00 PM Pacific -
ABOUT THE COMPANY
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Los Angeles County
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With a population of more than 10 million people and 88 cities, Los Angeles County has more residents than any county in the nation.
With more than 10 million residents, Los Angeles County is the most populous county in the nation. As the largest employer in Southern California, over 100,000 employees in more than 36 Departments provide vital public services as diverse as law enforcement, property assessment, public health protection, water conservation, cultural activities and many more.
As one of the Top 10 Government Services Employers, as named by Forbes Magazine, the County of Los Angeles provides those committed to a career in public service with boundless opportunities, a platform for professional and personal growth and the ability to truly make a difference in people's lives.
A career with the County means you will have the chance to be a part of building and providing services for an amazingly diverse population of citizens. From helping families in need to fighting fires to keeping our beaches clean, the County of Los Angeles provides an environment where you can touch and enrich lives everyday.
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The path you take is up to you. As a Los Angeles County employee, the opportunities – and the possibilities - are limitless.
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Depending on the requirements of their department and position, some employees may have the option to craft a work schedule that accomplishes their mission, while providing flexibility, including 4/40 workweeks and other options.
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