Training Specialist Senior (Human Resources)

Minimum Qualifications

• Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job, plus three (3) years of experience in a technical training environment.
• Experience may substitute for the education up to the maximum of four (4) years.

Licenses or Certifications:

Licensing for specific disciplines may be required.
Notes to Applicants
We are hiring two (2) highly motivated and detail-oriented professionals to support employee engagement, leadership development, and training initiatives. These roles involve direct communication with employees, leadership teams, and executive staff regarding training programs. Additionally, these positions will focus on employee development, awards and recognition programs, and serve as the department’s Healthy Connections SPOC .

This is an exciting opportunity to work alongside dedicated professionals who are experts in their fields and committed to the mission, vision, and business objectives of TPW .

We are looking for two Training Specialist Senior Positions, each with distinct responsibilities:

Training Specialist Senior - Leadership Development

• Develop and implement departmental Standard Operating Procedures (SOPs).
• Monitor compliance and acknowledgments for SOPs.
• Design and facilitate training on policy updates, procedural changes, and new initiatives, including but not limited to:

- TPW Leadership Bootcamp
- SSPR (Strategic Successful Performance Review) training for leadership and employees

-Employee conduct training

-Conflict resolution training

Training Specialist Senior- Employee Engagement

• Oversee and expand the TPW Awards & Recognition Program, including the Cultural All-Star Awards. Manage the annual budget for food, awards, and certificates.
• Lead coordination of special programs and community engagement initiatives, including the TPW GED and Career Development Program.
• Serve as the department’s Healthy Connections SPOC , coordinating Wellness Expos and Flu Clinics.
• Promote learning and development opportunities for employees, supervisors, managers, and executives to support a skilled and diverse workforce, ensuring alignment with policies, procedures, and organizational goals.
• The ideal candidates will also assist with other duties as assigned.

Pay Range
$32.23 - $40.29

Hours
Monday to Friday
8:00 a.m. - 5:00 p.m.

*Hours may vary depending on departmental needs and initiatives.
Job Close Date 02/20/2025 Type of Posting External Department Transportation & Public Works Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 5202 E Ben White Preferred Qualifications

• Experience in New Employee Orientation, onboarding, employee recognition, and performance management.
• Ability to write comprehensive training materials, develop, and deliver training in both traditional and digital formats, including leadership and professional development programs.
• Experience working in a large, diverse workforce that includes frontline operations and office employees.
• Experience at handling multiple projects simultaneously, pivoting as needed to ensure successful outcome.
• Experience with learning technology platforms, SharePoint, and Microsoft Office (Word, Excel, PowerPoint, etc.).
• Demonstrated experience in database management and record keeping.
• Skill and experience in preparing written communications concerning Human Resources practices including creating, editing, and presenting HR reports and presentations, and HR internal communications.

Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

Designs and performs needs assessments to analyze and identify short-term and long-term organizational training needs. Surveys various training techniques, materials, and commercial offerings to select the most appropriate process for the delivery of training. Researches commercial training offerings and determines feasibility of use. Develops written training materials, visual aids, and reference materials, including course curriculums. Develops and administers assessments of staff skills for use in developing training strategies and curriculum, and effectiveness of delivery. Delivers targeted, audience-appropriate instructor-led training sessions. Coordinates student and facility schedules for delivery of training, and maintains and prepares appropriate records of participation. Performs preproduction, production, and postproduction work on computer- and video-training materials that use computer and streaming audio-visual technologies for on-demand use. Analyzes laws, codes, and policies, and consults with subject matter experts to design and develop curriculum related to trainees’ needs. Conducts research or surveys to determine the effectiveness of training provided.

Responsibilities- Supervision and/or Leadership Exercised:

Provides leadership, work assignments, evaluation, training, and guidance to others.

Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of instructional systems design methods.
• Knowledge of City practice, policy, and procedures.
• Skill in oral and written communication.
• Skill in handling multiple tasks and prioritizing.
• Skill in planning and organizing.
• Skill in using computers and related software.
• Skill in data analysis and problem solving.
• Ability to facilitate and deliver training.
• Ability to work with frequent interruptions and changes in priorities.
• Ability to lead and train others.
• Ability to establish and maintain good working relationships with other City employees and the public.

Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

Supplemental Questions

Required fields are indicated with an asterisk (*).
* The Training Specialist Senior requires graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job, plus three (3) years of experience in a technical training environment. Experience may substitute for the education up to the maximum of four (4) years. Do you meet the minimum qualifications for this position?

• Yes
• No

* Please describe how you meet the minimum qualifications for this position. Detail how you meet the educational requirements, account for the years of related experience, and explain any substitutions of experience for education, or vice-versa.
(Open Ended Question)
* This posting is for two (2) Training Specialist Senior positions who will perform different tasks for our department. Please identify which position you are applying for and why. Leadership Development or Employee Development.
(Open Ended Question)
* How many years of experience do you have training others either professionally and/or in a volunteer capacity?

• None
• 1 - 2 Years
• 3 - 4 Years
• 5 or more years

* Describe your experience and the number of years you have led and engaged in employee development and performance management and improvement. What is the largest workforce you have been directly responsible for in this capacity (provide employee count)?
(Open Ended Question)
* Select the skill level that best describes your computer proficiency.

• Basic: Create simple documents and retrieve my emails
• Intermediate: Create/edit documents and spreadsheets to retrieve, edit and reformat document features such as color, font style and size of text, change page size/width, & filter/sort data fields
• Advanced: Create/edit complex documents & spreadsheets; integrate features such as tables, charts, mathematic formulas, hyperlinks, graphics; import data from one document to another, etc.
• No computer skills

* Rate your level of expertise with SharePoint administration.

• None
• Low
• Medium
• High

* Do you have the ability to travel to multiple sites as part of the regular job duties?

• Yes
• No

* Are you able to work non-traditional hours, such as early mornings (5:00 a.m.), after hours, and some weekends, due to business needs?

• Yes
• No

* All applications submitted for this job posting should submit a complete application; resumes submitted should mirror the completed application. Starting salary for the top candidate (s) will only be based on overall relevant experience from your employment application, not the resume or cover letter. Your application considered incomplete if your application and resume do not mirror and if your application states “see resume”. Do you understand these statements?

• Yes

Optional & Required Documents

Required Documents Cover Letter Resume Optional Documents

• 

• City of Austin

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