Office Manager

The Position

Why join the Contra Costa Public Works Department?

The Contra County Public Works Department (CCCPWD) is responsible for the maintenance and operation of over 650 miles of roads, 79 miles of streams and channels, and over 150 County buildings. CCCPWD services include parks and recreation, sandbag distribution, flood control, road and facilities maintenance, and storm water management. CCCPWD operates two airports, Buchanan Field Airport in Concord, and Byron Airport in Byron. CCCPWD strives for continuous improvement to deliver cost effective, safe reliable and sustainable projects, programs, and quality services.

We are seeking a driven and compassionate individual to fill one (1) vacancy as an Office Manager. The ideal candidate will have the ability to work cooperatively and communicate effectively with a variety of individuals; apply sound judgments; knowledge of the general principles of supervision, interviewing, and counseling techniques.

We are looking for someone who is:

• Excels in delivering exceptional customer service.
• Effectively manages multiple tasks with competing priorities and deadlines.
• Fosters, builds and maintains positive work relationships.
• Demonstrates a strong focus on detail and accuracy in their work.

What you will typically be responsible for:

• Managing front desk operations, ensuring smooth and efficient service delivery.
• Collating and reviewing Public Works Department’s items for the Board of Supervisors Meeting Agendas.
• Assisting in ordering and maintaining supply inventories.
• Managing building and facility requests.
• Processing travel and training requests.

A few reasons you might love this job:

• Be part of a positive and collaborative work environment that values growth and teamwork.
• Engage with a dynamic and diverse workforce, fostering meaningful connections and experiences.
• Enjoy the flexibility of schedule options that support work-life balance.

A few challenges you might face in this job:

• Navigating and resolving complex customer service issues with members of the public in a professional and effective manner.
• Maintaining a high degree of accuracy and attention to detail in all assignments, where precision is critical.
• Balancing multiple priorities and managing competing deadlines within strict timeframes to ensure tasks are completed efficiently.

Competencies Required:

• Decision Making: Choosing optimal courses of action in a timely manner
• Safety Focus: Showing vigilance and care in identifying and addressing health risks and safety hazards
• Using Technology: Working with electronic hardware and software applications
• Attention to Detail: Focusing on the details of work content, work steps, and final work products
• Handling Stress: Maintaining emotional stability and self-control under pressure, challenge, or adversity
• Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability
• Writing: Communicating effectively in writing
• Customer Focus: Attending to the needs and expectations of customers
• Handling & Resolving Conflict: Managing interpersonally strained situations
• Leadership: Guiding and encouraging others to accomplish a common goal
• Business Process Analysis: Defining, assessing, and improving operational processes and workflow
• Project Management: Ensuring that projects are on-time, on-budget, and achieve their objectives
• Strategic Thinking & Perspective: Evaluating immediate actions in context of achieving long range objective

While this recruitment is to fill a current opening in Contra Costa Public Works , the eligible list may also be used for other County departments. To read the complete job description, please visit the website, https://www.governmentjobs.com/careers/contracosta/classspecs/4236

The eligible list established from this recruitment may be used to fill future openings for up to six (6) months.

Minimum Qualifications

Education: Possession of an Associate Degree from an accredited college or university.

Experience: Two (2) years of full-time, or its equivalent, clerical experience which included lead or supervisory responsibilities.

Substitution: Two (2) years of full-time, or its equivalent, clerical experience may be substituted for the required education.

Other Requirements: Appointments to certain designated positions may require that a portion of the requisite work experience be in a specialized area.

Desirable Qualifications:

• A strong understanding of the principles and best practices of efficient office operations to ensure seamless workflow and productivity.
• Proven experience in supervising and leading teams in a professional office setting, demonstrating effective leadership and team-building skills.
• Exceptional tech-savviness, with the ability to quickly adapt to new systems and leverage technology to streamline processes and enhance efficiency.

Selection Process

Application Filing and Evaluation: Applicants will be required to complete a supplemental questionnaire at the time of application, applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process.First Online Multiple Choice Assessment: Candidates who possess the minimum qualifications will be invited to participate in the online multiple-choice assessment. The assessment will be conducted to measure candidates' competencies as they relate to the job. These may include but are not limited to writing, attention to detail, and customer focus. (Weighted 50%) Tentatively scheduled to take place via computer (remotely) 2/20/25 - 2/24/25.Second Online Multiple Choice Assessment: Candidates who pass the first online assessment will be invited to the second assessment. The assessment will be conducted to measure candidates' competencies as they relate to decision-making, handling & resolving conflict, and leadership . (Weighted 50%) Tentatively scheduled to take place via computer (remotely) 2/27/25 - 3/3/25.Departmental Hiring Interview: TBD

Meeting the minimum qualifications does not guarantee an invitation to participate in the selection process.

The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices.

For recruitment-specific questions, please contact Christine Bissada at Christine.Bissada@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627.

CONVICTION HISTORY

After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources Department will contact you to schedule a fingerprinting appointment.

DISASTER SERVICE WORKER

All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

EQUAL EMPLOYMENT OPPORTUNITY

It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.

To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits

Closing Date/Time: 2/10/2025 11:59 PM Pacific

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• Contra Costa County Human Resources Department

• 925-655-2100

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