Aging and Adult Services Staff Assistant

The Position

Bargaining Unit: Local 21 - Non-Supervisory Management
Contra Costa County is recruiting to fill one (1) Aging and Adult Services Staff Assistant vacancy in the Employment and Human Services Department.

Why join the Contra Costa Aging and Adult Services Bureau of the Employment and Human Services Department?
Contra Costa County’s Employment and Human Services Department works diligently to provide the community with resources that support, protect, and empower individuals and families to achieve self-sufficiency. The department is committed to hiring candidates that share our core values of delivering an exceptional customer service experience, encouraging open communication, embracing change, practicing ethical behavior, and embracing diversity.

We are looking for someone who is:

• Able to communicate clearly, both in writing and verbally, to various stakeholders
• Highly organized and detail-oriented, capable of managing multiple tasks with accuracy and attention to detail
• Skilled at identifying issues and developing solutions, even under time constraints
• Comfortable using standard office software and quick to learn new programs or systems
• Approachable, friendly, and helpful in assisting clients and colleagues
• Adaptable and flexible, able to shift priorities as needed and respond effectively to new or changing tasks
• Collaborative and works well with others, contributing positively to a team environment

What you will typically be responsible for:

• Managing and coordinating various administrative tasks, including scheduling, correspondence, and filing
• Responding to questions and providing accurate information or directing inquiries as necessary
• Keeping organized and updated records, ensuring data is accurate and accessible
• Drafting and finalizing documents, presentations, and reports as requested
• Supporting projects by coordinating resources, tracking deadlines, and communicating with team members
• Serving as a liaison between departments to ensure smooth information flow
• Managing invoices, expenses, and other financial tasks with accuracy

A few reasons you might love this job:

• Playing a key role in supporting vital services that impact the community
• Enjoying a dynamic setting where no two days are the same
• Having opportunities to learn and grow in an administrative role, building valuable skills
• Being part of a supportive team that values input and teamwork
• Experiencing job stability with meaningful work that contributes to the larger community

A few challenges you might face in this job:

• Managing various projects and administrative tasks with overlapping deadlines
• Juggling inquiries from multiple sources while maintaining accuracy
• Adjusting to shifting demands and priorities that may arise unexpectedly
• Ensuring confidentiality and professionalism when handling sensitive data
• Staying up-to-date with evolving systems, protocols, and technologies

To read the complete job description, please visit the website, www.cccounty.us/hr .
The employment list established by this recruitment may remain in effect for six (6) months.

Minimum Qualifications

Licensed Required: Possession of a valid California Motor Vehicle Operator's License. Out of State valid Motor Vehicle Operator's will be accepted during the application process.

Experience: Eighteen months of full-time experience or its equivalent in an administrative position in a public or private human services agency program providing services to adults or the elderly, or as a program supervisor in a public or private human services agency.

AND

Education : Possession of a Bachelor's degree from an accredited college or university with a major in business or public administration, social work, gerontology, social or behavioral sciences or a closely related field.

Desirable Qualifications:

• Bachelor’s degree in Business Administration or a related field
• Experience in a government or public sector setting
• Proficiency with office software and database management
• Experience working with older adults
• Knowledge of basic financial and budgeting practices
• Experience with customer service or public relations
• Bilingual abilities for enhanced client communication

Selection Process

Application Filing: All applicants must apply on-line at www.cccounty.us/hr and submit the information as indicated on the job announcement by the final filing date. A completed Supplemental Questionnaire is required at the time of applying.Online Virtual Interview : Candidates who possess the minimum qualifications will be invited to participate in an online interview. In the oral interview, candidates must achieve an average passing score of 70% or higher on each of the oral interview competencies, as well as an overall passing score of 70% or higher. The interview will measure candidates' competencies as they relate to the Aging and Adult Services Staff Assistant position ( Weighted 100%)


The online interview will be administered remotely using a computer or mobile device such as a tablet. You will need access to a reliable internet connection to participate in the online interview, as well as computer or mobile device with a camera.

The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices.

For recruitment-specific questions, please contact Matthew Damm at matthew.damm@hrd.cccounty.us . For any technical issues, please contact the Government Jobs' applicant support team for assistance at + 1 855-524-5627.

CONVICTION HISTORY

After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment.

DISASTER SERVICE WORKER

All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

EQUAL EMPLOYMENT OPPORTUNITY

It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.

To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits

Closing Date/Time: 2/7/2025 11:59 PM Pacific

• 

• Contra Costa County Human Resources Department

• 925-655-2100

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