Associate Director, Systems and Fiscal Operations - Search Firm

Job Summary

The Associate Director of Systems & Fiscal Operations has the responsibility for providing leadership and oversight to staff, and in support of the CMS Financial Aid Module (systems) and Fiscal operations of a comprehensive student financial aid delivery system that administers over $340 million annually. The position provides strategic direction and guidance on the utilization of existing and deployment of new technologies to achieve optimal quality of service and leads process improvement initiatives to enhance operational efficiency and effectiveness. The Associate Director also employs project management skills to facilitate operational objectives and oversees required statistical data and financial reporting activities.

Key Responsibilities

• Provide leadership and strategic direction for the PeopleSoft Student Administration Financial Aid Module activities, including the development and utilization of automated processes and technology to facilitate quality service and enhance operational efficiency.
• Provide leadership and management support to the financial aid team through medium- and long-term planning, developing office policy and philosophy, facilitating staff development, mentoring team members, and supervising staff.
• Provide oversight, direction, and ensure effective and efficient coordination, planning and monitoring of workflow for the financial aid fiscal operations unit.
• Manage and coordinate required financial aid data reporting activities with Federal, State, and System-wide entities.

Knowledge Skills and Abilities

Knowledge of on-line student information system (PeopleSoft preferred) and imaging systems. Knowledge of standard financial aid processing systems, applications, and verification procedures. In-depth working knowledge of financial aid programs. Skill in performing accurately with heavy workload requirements and the ability to use effective time management. Strong Interpersonal skills to establish and maintain cooperative working relationships with staff, faculty, and peers.

Proven ability to analyze user needs and translate into detailed specifications. Proven ability to design, develop, implement, and maintain complex technical rules in support of business processes. Demonstrated ability to analyze data requirements and research data availability and access methods. Demonstrated ability to effectively supervise and manage staff with full knowledge of personnel policies.

Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence."

Education and Experience

Equivalent to a bachelor's degree in a related field (education, business, social sciences) and a minimum of three years of related experience required. Master's degree preferred. Minimum of five years of related experience strongly desired.

Physical Summary

• Sedentary work - Involves mainly sitting. Walking and standing are minimal. Lifting is limited to lightweight objects. (10 pounds or less).

Department

ES Financial Aid

Compensation

Hiring Range: The hiring range for this position is $7,500 - $10,417 per month commensurate with candidate's education, experience, skills, and training.

CSU MPP Compensation Summary Range: The MPP Comp Summary Range for this position is $8,339 - $12,509 per month.

Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.

Benefit

This is a management level position with an attractive benefits package, which includes a vacation accrual rate of 16 hours per month, and excellent choice of medical, dental, and vision insurance, long term disability coverage, life insurance, educational fee waiver, and retirement benefits.

Classification

Administrator II

How to Apply

Click Apply Now to complete the CSULB Online Employment Application.

PLEASE FILL OUT THE APPLICATION COMPLETELY

It is important that all sections of the on-line application are filled out completely and accurately. Please include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position.

Additional Information

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017, as a condition of employment.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Due to the nature of this position, current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check through CSULB within the past 12 months.

CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas).

California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees.

Accommodations

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact StaffHR-Accommodations@csulb.edu .

Out of State Employment Policy

California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California.

As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

Equal Employment Statement

California State University Long Beach is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status.

Advertised: Jan 15 2025 Pacific Standard Time
Applications close: Jan 29 2025 Pacific Standard Time

Closing Date/Time:

• 

• Cal State University (CSU) Long Beach

• 562.985.4111

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