Aging and Adult Services Senior Staff Assistant

The Position

About the Employment and Human Services Department
Contra Costa County’s Employment and Human Services Department works diligently to provide the community with resources that support, protect, and empower individuals and families to achieve self-sufficiency. The department is committed to hiring candidates that share our core values of delivering an exceptional customer service experience, encouraging open communication, embracing change, practicing ethical behavior, and embracing diversity.

The Employment and Human Services Department is currently accepting applications to fill one (1) vacancy for the Aging and Adult Services Senior Staff Assistant.

We are looking for someone who is:

• Experienced in analyzing data, budgets, policy, and complex social issues
• A strategic thinker with strong project management skills
• Experienced in coordinating meetings and building collaboration between teams, councils, committees, and workgroups
• Experienced in analyzing legislation and developing policies, procedures, and guidelines
• Experienced in service procurement, contracts management, and performance monitoring
• Experienced in the provision of aging and adult services

What you may be responsible for:

• Becoming the expert on State and Federal regulatory material and legislation concerning adult and aging service programs
• Analyzing statistical and budgetary information pertaining to adult and aging services
• Administering specialized programs and projects in the assigned division
• Assisting in the preparation of Requests for Proposals (RFPs)
• Negotiating contracts and monitoring agreements for compliance
• Drafting grant proposals for funding agencies
• Providing technical assistance to department staff, contractor agencies, and community groups regarding programs
• Facilitating Brown Act governed workgroups and committee meetings

A few reasons you might love this job:

• You will be part of a team that is passionate about their work and the impact they have on the community they serve
• You will have the ability to bring your knowledge, innovation, and creativity into designing and implementing program processes and services
• You will take part in local, statewide, and national initiatives
• You will be assigned projects that may be rewarding and stimulating experiences

A few challenges you might face in this job:

• You will have to balance multiple assignments with competing deadlines
• You may need to adjust to an organization that is building and advancing its systems and operations
• You will need to adapt to the frequency and timeliness of regulatory changes
• You will need to ensure that programs, processes, and personnel conduct uphold the values of diversity, equity, and inclusion

Competencies Required:

• Critical Thinking: Analytically and logically evaluating information, propositions, and claims
• Delivering Results: Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks
• Professional & Technical Expertise: Applying technical subject matter to the job
• Adaptability: Responding positively to change and modifying behavior as the situation requires
• Attention to Detail: Focusing on the details of work content, work steps, and final work products
• Displaying Ownership and Accountability: Holding self and others accountable for measurable high-quality, timely, and cost-effective results
• Oral Communication: Engaging effectively in dialogue
• Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships
• Customer Focus: Attending to the needs and expectations of customers
• Negotiating: Reaching mutually satisfying agreements and compromise
• Leadership: Guiding and encouraging others to accomplish a common goal
• Project Management: Ensuring that projects are on-time, on-budget, and achieve their objectives

To read the full job description, please click here, www.cccounty.us/hr.

The eligible list established from this recruitment may remain in effect for six (6) months.

Minimum Qualifications

License Required: Possession of a valid California Motor Vehicle Operator's License. Out-of-State valid Motor Vehicle Operator's License will be accepted during the application process.

Education: Possession of a Bachelor's degree from an accredited college or university with a major in business or public administration, social work, gerontology, social or behavioral sciences or a closely related field.

Experience: Two (2) years of full-time (or the equivalent of full-time) experience in an administrative position with responsibility in development and analysis of data monitoring assigned programs and contracts in a human services agency which provides services to adults, disabled adults or the elderly.

Substitution for Education: Completion of 60 semester units or 90 quarter units at an accredited college or university which included at least 12 semester or 18 quarter units in psychology, sociology, social welfare or a closely related coursework AND two (2) years of additional qualifying experience, as noted above, can be substituted for the education requirement.

Desirable Qualifications:

• Previous work in a Microsoft centered environment
• Experience facilitating meetings and giving presentations
• Experience establishing and monitoring contracts
• Experience supervising teams and recruiting/managing volunteers

Selection Process

1. Application Filing and Evaluation: All applicants must apply online at www.cccounty.us/hr and submit the information as indicated on the job announcement and supplemental questionnaire by the final filing date.
2. Online Virtual Interview: Candidates who possess the minimum qualifications will be invited to participate in a one-way virtual interview assessment. Candidates must achieve an average passing score of 70% or higher on each of the competencies assessed, as well as an overall passing score of 70% of higher. The assessment will measure candidates' competencies as they relate to the Aging and Adult Services Senior Staff Assistant classification. These may include, but are not limited to: Critical Thinking, Delivering Results, Attention to Detail, Oral Communication, and/or Project Management (Weighted 100%).

The online interview will be administered remotely using a computer or mobile device such as a tablet. You will need access to a reliable internet connection to participate in the online interview, as well as a computer or mobile device with a camera.

The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices.

For recruitment-specific questions, please contact Flor Robb at flor.robb@hrd.cccounty.us . For any technical issues, please contact the Government Jobs' applicant support team for assistance at + 1 855-524-5627.


CONVICTION HISTORY
After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment.


DISASTER SERVICE WORKER
All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.


EQUAL EMPLOYMENT OPPORTUNITY
It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identify, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.

To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits

Closing Date/Time: 1/23/2025 11:59 PM Pacific

• 

• Contra Costa County Human Resources Department

• 925-655-2100

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